EE Outage Report in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: Reading, Didcot, Farnborough, Hook, Camberley, Maidenhead, High Wycombe, Bourne End, Wokingham, Bracknell, and Yateley.

City	Problem Type	Report Time
Reading	Phone	7 days ago
Didcot	Internet	11 days ago
Reading	Phone	11 days ago
Reading	Internet	12 days ago
Reading	Internet	12 days ago
Reading	Total Blackout	16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 2 minutes ago from Wokingham, England

  Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 3 minutes ago from Wokingham, England

  @EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 5 minutes ago from Wokingham, England

  So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead

• 
  Buddha Maitreya (@sangyemaitreya) reported 5 minutes ago from Reading, England

  @EE EE Georgia is insisting I use DM's but my DM's for everyone else are broken. Even @jack knows this!

• 
  x.acity01 (@xacity01) reported 8 minutes ago from Wokingham, England

  Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!

• 
  RAY of sunshine (@Ray32200186) reported 16 minutes ago from Winkfield, England

  @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

• 
  James Snyder (@StJamesofFleet) reported 19 minutes ago from Fleet, England

  @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 21 minutes ago from Wokingham, England

  @EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…

• 
  Vix Bilton (@VictoriaBilton) reported 22 minutes ago from Reading, England

  @EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling

• 
  Steven (@nurburgsteve) reported 23 minutes ago from Theale, England

  @EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 26 minutes ago from Marlow Bottom, England

  Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE

• 
  Andy CAULFIELD (@ANDYC2311) reported 31 minutes ago from Wokingham, England

  @EE @England Why can we never get connection on our EE networks over many years then?!

• 
  Stevie Stevie (@Gobshy8e) reported 33 minutes ago from Marlow Bottom, England

  @EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?

• 
  Ollie Weaver (@weavero96x) reported 42 minutes ago from Bracknell, England

  Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..

• 
  Lyndsey Rolfe (@Lyndseydwalker) reported 42 minutes ago from Wokingham, England

  @EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.

• 
  Cllr Patrick Keating 🔶🇺🇦 (@keatingpatrick) reported 48 minutes ago from Shinfield, England

  Shocking pre Christmas service from @EE, failing to deliver a package and then refusing to honour orignal sale price despite their courrier being responsible for failed delivery.

• 
  Steven (@nurburgsteve) reported 53 minutes ago from Theale, England

  @SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!

• 
  Steven (@nurburgsteve) reported 54 minutes ago from Theale, England

  @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?

• 
  Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported 58 minutes ago from Reading, England

  @ItsJamesPowers @EE They're happy to take money from you the customer but not always so helpful if you need something from them. And they're not particularly competetive when it comes to handsets & tariffs either. #EE was more expensive than major competitors, who incidently allow downward changes !

• 
  Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported 59 minutes ago from Reading, England

  @ItsJamesPowers @EE I found #EE to be a good network and generally customer service & support personnel were without fault. However, where the company still fails is it's inflexible attitude around tariffs for monthly pay/contracted customers. Unlike competitors they will not allow tariff drops.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elevate Roper (@RoperAJ95) reported 5 minutes ago

  It’s now happening every 15 minutes. The first 6 digits are the same but the last 5 change every time. I block every number that calls yet they’re still coming through. I beg you help @EE

• 
  Darius (@DariuszStabrows) reported 6 minutes ago

  What else as an loyal customer I could expect from @EE except of failing promise delivery date , and miscommunication just to bump their sale before Christmas! What a disappointment

• 
  Jodana Sandy (@JodanaSandyXx) reported 11 minutes ago

  Never go with @EE my service has been down since Sunday and I'm sat here with a broken boiler I can't use my phone to call out merry Xmas to me

• 
  Alexis Huddart (@Flexoid) reported 12 minutes ago

  To be treated like a number excuse the pun, @bt_uk & @ee are a company we would not recommend you use as they aren’t bothered about how they treat their customers, regardless of how much they cost you, shocking customer service be this business or consumer, just avoid!

• 
  Aldo Fasio (@AldoFasio) reported 13 minutes ago

  @EE @KazeshimaD You never replied to mine. Or my tweet

• 
  Fran Sutherland (@Fran_sez) reported 25 minutes ago

  @EE hi EE pls can you let me know how to get a request you requested actioned? EE service not working on an old phone; ee explained we need to transfer phone ownership to a different a/c. Have since confirmed and in dm too but - no response and still no working service.

• 
  Sophie Grant (@sophiegrant1980) reported 25 minutes ago

  Anyone else been having problems with @EE broadband connection??

• 
  Joy Garfitt (@GarfittJoy) reported 26 minutes ago

  Dear @EE your service in the Hay/Llyswen/Boughrood is truly dreadful. No service since Sunday - and we barely go a month without a full week of service distribution. What is your plan to sort this out?

• 
  It's Me (@Star7_Soulless) reported 26 minutes ago

  @EE would you believe In one month of using my phone exactly the same I’ve only used 4gb of data out of 100gb and I’ve actually used my phone more then normal just to test it I would never trust we they’re thieves and this has proven it for me.

• 
  Grey 🖤 (@DistressedGrey) reported 28 minutes ago

  @EE hiya, my phone keeps saying there’s no sim detected and I’ve ordered a new one with the same outcome, is there anything I can do? Or could you help? I have no other way to contact you