EE outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: High Wycombe, Sandhurst, Marlow, Reading, Crowthorne, Maidenhead, Fleet, and Bracknell.

City	Problem Type	Report Time
High Wycombe	Internet	6 days ago
Sandhurst	Phone	13 days ago
Marlow	Internet	14 days ago
Reading	Phone	19 days ago
Reading	Phone	21 days ago
Reading	Internet	27 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 2 minutes ago from Wokingham, England

  @EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 4 minutes ago from Marlow Bottom, England

  Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE

• 
  Jerrie Sambers (@MonsieurSambers) reported 6 minutes ago from Reading, England

  @EE I don’t mind the charges. And yes, a new phone won’t be bad at all.

• 
  James Snyder (@StJamesofFleet) reported 11 minutes ago from Fleet, England

  @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

• 
  Zac (@Williams_i_am1) reported 14 minutes ago from Theale, England

  If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE

• 
  N9 SZN 🥽 (@nanafasante) reported 15 minutes ago from Reading, England

  @EE Na the problem persists

• 
  Matt Rogers (@mattrogers9) reported 24 minutes ago from Didcot, England

  @EE I’ve just checked my bill the details I have for security match exactly so I really don’t see the issue

• 
  Pieter Le Roux (@pietergriffin) reported 25 minutes ago from Camberley, England

  @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

• 
  Paul Hunsdon (@Hunsy1969) reported 31 minutes ago from Wokingham, England

  After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

• 
  Jamie Goodliffe (@Jamie367p) reported 35 minutes ago from Henley-on-Thames, England

  Appalled by @EE customer service this afternoon. After I incurred a roaming charge clearly issued in error, nobody wants to resolve the issue. It’s great, hand over thousands of pounds to them and when there’s an error of £1.50 they won’t budge.

• 
  Badly Drawn Byron (@Bjsfreaked) reported 35 minutes ago from Farnborough, England

  So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 38 minutes ago from Wokingham, England

  Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on

• 
  Paul Hunsdon (@Hunsy1969) reported 47 minutes ago from Wokingham, England

  @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

• 
  Brian Russell (@running_gooner) reported 47 minutes ago from Wokingham, England

  @EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡

• 
  Tom (@Para_Tom999) reported 48 minutes ago from Camberley, England

  @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

• 
  Badly Drawn Byron (@Bjsfreaked) reported 48 minutes ago from Farnborough, England

  @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

• 
  Steven (@nurburgsteve) reported 52 minutes ago from Theale, England

  @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?

• 
  Vix Bilton (@VictoriaBilton) reported 57 minutes ago from Reading, England

  @EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling

• 
  Buddha Maitreya (@sangyemaitreya) reported 58 minutes ago from Reading, England

  @EE EE Georgia is insisting I use DM's but my DM's for everyone else are broken. Even @jack knows this!

• 
  Paul Hunsdon (@Hunsy1969) reported 59 minutes ago from Wokingham, England

  @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yasmin Stafford (@YasminStafford) reported 7 minutes ago

  Just been told my complaint has been closed without being given any update or resolution??? @EE

• 
  Linda Knott 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@L1ND4K) reported 13 minutes ago

  @LeilaniDowding @EE I resisted swapping out my copper for fibre for a long time exactly because of this. I live at the end of the line as far as services are concerned and have learned the hard way over the years. Can't rely on WiFi as there are often breaks in the electricity and poor or no signal.

• 
  Andrew Robinson (@apr9999) reported 17 minutes ago

  @EE You could if you wanted to. They could call me, verify me, send a one time PIN, confirm I'm the a/c holder. Just like they do on inbound. Tried twice this morning & had to give up after>10 minutes listening to the awful music. This is re broadband but I may cancel my phone too!

• 
  Hay (@sisterhaze) reported 20 minutes ago

  @LeilaniDowding @EE It wasn't that long ago that fibre optic cables where laid down for landlines phones. What happens to all these cables?

• 
  Helen (@HParf) reported 24 minutes ago

  @LeilaniDowding @EE BT have switched my land-line off (against my wishes, I might add). They said I should "keep my mobile charged". But leaving a mobile on permanent charge will knacker the battery. Of course, they're still charging the same, even though they're now providing an inferior service.

• 
  Wozza (@Wozza777) reported 24 minutes ago

  @stuuk11 @LeilaniDowding @EE You use the mobile network

• 
  Davie G 🇬🇧 (@fredbeare) reported 25 minutes ago

  Does anyone have any tips as to how to get a response from @EE_coapp or @EE Have tried DMs, their useless help message function and a call. Nothing Think they’ve all left this Earth. So much for their performance guarantees

• 
  Carl Meah (@MeahCarl) reported 27 minutes ago

  @WeAreOpenreach @bt_uk @EE your service is absolutely pathetic 👍

• 
  Yasmin Stafford (@YasminStafford) reported 28 minutes ago

  @EE Nope they won’t help

• 
  Cptc66 (@FSharpe55) reported 28 minutes ago

  @LeilaniDowding @EE If ain't broke don't fix it 🙄🙄