EE outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: Reading, Crowthorne, Maidenhead, Marlow, Fleet, Bracknell, Henley on Thames, High Wycombe, and Didcot.

City	Problem Type	Report Time
Reading	Internet	2 days ago
Reading	Wi-fi	4 days ago
Crowthorne	Internet	7 days ago
Maidenhead	Internet	7 days ago
Marlow	Phone	8 days ago
Reading	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Johnny Norris (@TheJohnnyNorris) reported 26 seconds ago from Wooburn, England

  @EE Because my experience with #EE has been awful. My phone doesn’t work in Europe, the reception at home is dreadful (despite the salesman reassuring us that we’re in a good reception area). They cut MY phone off when my son upgraded & our #EE broadband is the worst we’ve ever had.

• 
  Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported 2 minutes ago from Reading, England

  @ItsJamesPowers @EE I found #EE to be a good network and generally customer service & support personnel were without fault. However, where the company still fails is it's inflexible attitude around tariffs for monthly pay/contracted customers. Unlike competitors they will not allow tariff drops.

• 
  Heather Duffin (@RustyBearsMum) reported 6 minutes ago from East Hagbourne, England

  @EE @Terywall @AndrewRPines Still not working...

• 
  Jamie Goodliffe (@Jamie367p) reported 7 minutes ago from Henley-on-Thames, England

  Appalled by @EE customer service this afternoon. After I incurred a roaming charge clearly issued in error, nobody wants to resolve the issue. It’s great, hand over thousands of pounds to them and when there’s an error of £1.50 they won’t budge.

• 
  Paul Hunsdon (@Hunsy1969) reported 9 minutes ago from Wokingham, England

  Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

• 
  Harvey (@HarveyWelch) reported 10 minutes ago from Wokingham, England

  @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

• 
  Matt Rogers (@mattrogers9) reported 11 minutes ago from Didcot, England

  @EE I’ve just checked my bill the details I have for security match exactly so I really don’t see the issue

• 
  Zac (@Williams_i_am1) reported 12 minutes ago from Theale, England

  @EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it

• 
  N9 SZN 🥽 (@nanafasante) reported 14 minutes ago from Reading, England

  @EE Na the problem persists

• 
  Cllr Patrick Keating 🔶🇺🇦 (@keatingpatrick) reported 20 minutes ago from Shinfield, England

  Shocking pre Christmas service from @EE, failing to deliver a package and then refusing to honour orignal sale price despite their courrier being responsible for failed delivery.

• 
  Vix Bilton (@VictoriaBilton) reported 20 minutes ago from Reading, England

  @EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling

• 
  Zac (@Williams_i_am1) reported 21 minutes ago from Theale, England

  If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE

• 
  Ollie Weaver (@weavero96x) reported 24 minutes ago from Bracknell, England

  Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..

• 
  Badly Drawn Byron (@Bjsfreaked) reported 25 minutes ago from Farnborough, England

  @EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 31 minutes ago from Wokingham, England

  Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on

• 
  Zac (@Williams_i_am1) reported 34 minutes ago from Theale, England

  Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....

• 
  Dr Katie Bates (@prometheus3) reported 36 minutes ago from Reading, England

  Really great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.

• 
  Harvey (@HarveyWelch) reported 38 minutes ago from Wokingham, England

  @chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

• 
  Zac (@Williams_i_am1) reported 46 minutes ago from Theale, England

  @SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.

• 
  Badly Drawn Byron (@Bjsfreaked) reported 52 minutes ago from Farnborough, England

  @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Math (@inlandtaipan1) reported 9 minutes ago

  @EE Its the same almost every day. There is no technical issue, it’s purely down to your lack of investment in coverage. Bills go up, coverage never improves. The UK has the worst 5G infrastructure investment in Europe.

• 
  LeahGalaxy (@itsleahgalaxy) reported 10 minutes ago

  @EE how do I make a complaint? DPD have lost my new phone delivery. They confirmed it twice to me. Why is it taking so long to confirm this and send out my replacement phone? We’ve been with you for 20 years!

• 
  Sarah J (@sazzalj) reported 11 minutes ago

  @EE no signal all day for the second day running yet again (happened earlier in the month too) do we get a refund on our bills for this??

• 
  Cate Hart (@CateTyduCymru) reported 19 minutes ago

  @EE nearly every day in my area in wales there’s an issue. We rely on EE mobile internet for WiFi calling and internet. Yet everyday there’s an issue. And no compensation for the hideous price we pay for this. In the 21st century this should be efficient, fast and reliable.

• 
  ChrisM (@chrismaddison74) reported 22 minutes ago

  @WeAreOpenreach @EE so someone comes out today at lunchtime and since then my broadband doesn't work. It wasn't actually broken before you broke it and no one bothers to inform customers either. Non existent customer service as per usual. Charge a fortune for no actual service!!

• 
  John Ford (@john_ford_uk) reported 22 minutes ago

  @EE Support required. Business support is closed. I can’t log into my account for over a year since you upgraded my account to business (known issue). Last 2 days we have partial internet on all 4g/5g devices. Streaming tv, WhatsApp intermittent on all devices. Need help ASAP please.

• 
  Omegamanuk (@Omegaman_uk) reported 25 minutes ago

  @EE Thanks but that is just routing me as per 2 calls I’ve already made this evening, so I don’t expect a different outcome really. A dedicated route for raising a complaint would be preferred,

• 
  Mark Royle-Evatt (@MEvatt) reported 27 minutes ago

  @Hepworthclare @EE Does any major company have good customer service? They all seem to be absolutely useless and not care about their customers. All the websites now have an AI bot that absolutely pointless but needs dealing with before speaking to a human. It’s just so frustrating and stressful.

• 
  Jon Chadwick (@JonD_Chadwick) reported 29 minutes ago

  @EE yet more billing problems with EE. Why is this so terrible? Some of your team are great, some not so good, but your systems for dealing with problems are awful

• 
  jason (@Jason29wctb) reported 30 minutes ago

  @EE I'm 54 only had a orange phone when it first started and binned the phone after a week ,there customer service was awful, so now EE/BT thought I'd give you ago , on o2 and since virgin owned it it's been the worst ,even there broadband is broken , I'll go into shop Saturday