1. Home
  2. Companies
  3. EE
  4. Reading
EE

EE outages and service status in Reading, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Reading, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Aug 19, 6:47 PM GMT+1.
  • 50% Internet (50%)
  • 40% Phone (40%)
  • 10% Wi-fi (10%)

The latest reports from users having issues in Reading come from postal codes RG7 , RG5 , RG1 , RG6 and RG31 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: Sandhurst, Marlow, Reading, Crowthorne, Maidenhead, Fleet, Bracknell, Henley on Thames, High Wycombe, and Didcot.

CityProblem TypeReport Time
Sandhurst Phone 19 hours ago
Marlow Internet 2 days ago
Reading Phone 7 days ago
Reading Phone 9 days ago
Reading Internet 15 days ago
Reading Wi-fi 17 days ago

Nearby cities with recent reports

Sandhurst

1 recent signals

19 hours ago
Marlow

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • rishidwadhwa
    wadhwaRD (@rishidwadhwa) reported from Reading, England

    I have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !

  • PeterBa82304711
    Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported from Reading, England

    @ItsJamesPowers @EE They're happy to take money from you the customer but not always so helpful if you need something from them. And they're not particularly competetive when it comes to handsets & tariffs either. #EE was more expensive than major competitors, who incidently allow downward changes !

  • Williams_i_am1
    Zac (@Williams_i_am1) reported from Theale, England

    @SamsHusband @EE They said that if they can't provide signal, I'm free to leave my contract. Then told me if I get wifi (on order just not with them) that it will solve my problem. Useless network.

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • teachandgeek
    Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    @EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

  • nathanjrogers
    Nate 🏳️‍🌈 (@nathanjrogers) reported from Wokingham, England

    So much money paid to @EE for a service that is not currently being used at all. #whatawaste

  • nurburgsteve
    Steven (@nurburgsteve) reported from Theale, England

    @SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!

  • keatingpatrick
    Cllr Patrick Keating 🔶🇺🇦 (@keatingpatrick) reported from Shinfield, England

    Shocking pre Christmas service from @EE, failing to deliver a package and then refusing to honour orignal sale price despite their courrier being responsible for failed delivery.

  • pietergriffin
    Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

  • teachandgeek
    Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    @EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…

  • mkn1ght
    Ultra Mugnus (@mkn1ght) reported from Reading, England

    Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?

  • cm_charu
    Charu Malhotra (@cm_charu) reported from Wokingham, England

    Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • carboncoach
    Dave Hampton 🌍🌳 (@carboncoach) reported from Marlow Bottom, England

    Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE

  • StJamesofFleet
    James Snyder (@StJamesofFleet) reported from Fleet, England

    @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

  • Williams_i_am1
    Zac (@Williams_i_am1) reported from Theale, England

    Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....

  • kqbrain
    Khurram Qayam (@kqbrain) reported from Reading, England

    Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom

  • nanafasante
    N9 SZN 🥽 (@nanafasante) reported from Reading, England

    @EE Na the problem persists

  • Bjsfreaked
    Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE You really don’t have any concept at all of my frustrations and today I find out you’ve taken payment from my bank for services I haven’t as yet received - up to the 22nd July everything was great I was with BT since this date everything has been awful - the service, the poor attempt a placating myself and worse of all your promises, constant apologies and procedures - a pile of 💩 that’s how I would describe everything I’ve experienced so far

  • Monetization26
    Mr Gray (@Monetization26) reported

    @EE So today our internet has been down since 10:30am, 30 houses have no internet so there sending an engineer out tomorrow he’s going to be busy!!!!! Why didn’t they just say there’s a site wide outage!!!!.

  • bionic_KT
    Bionic_KT (@bionic_KT) reported

    @WeAreOpenreach @EE Openreach essentially allowed an order to fail because a form wasn’t completed when Openreach hadn’t actually sent the form…

  • Monetization26
    Mr Gray (@Monetization26) reported

    @EE There is loads of issues UK wide from 10:30am, I’ve been on to EE since 10:30 this morning and they will arrange for an engineer to come out. At first it was brushed off that there’s an issue but after being on hold for nearly an hour they then seemed to recall there’s an issue.

  • Johno_nufc
    Johno (@Johno_nufc) reported

    @EE not sure what’s going on with the service lately but it’s been very poor for me. In my local area and currently down in the Kent. Can’t even get logged onto my ee account ridiculous!

  • jeffmar9999
    Union Jack 🇬🇧 (@jeffmar9999) reported

    @EE Why can't I get any 4g signal anywhere when I go shopping and have to rely on shops WiFi? You provide a service that isn't fit for purpose at all, absolutely terrible. Are we back in the year 2000?

  • j199024
    John (@j199024) reported

    @banx82 @EE Same here. I never had any issue with Sky broadband.

  • DannyHealy9
    Danny Healy (@DannyHealy9) reported

    @EE Your agent was supposed to email me the bill's and the non existent emails I never received telling me the line was going to be cut off, I still have not received them. This problem is above your agent's pay grade, in fact I don't understand why you have a customer service.

  • nonesuperior
    None Superior (@nonesuperior) reported

    I’ve read time & again that a toxic workplace often reflects the character of its management, from senior leadership down to operations. @Concentrix is a clear example of this! And @EE is complicit in this with the upselling and unending sale targets. @Ofcom needs to look in.

  • AndyWestern
    Andrew Western (@AndyWestern) reported

    @EE absolutely fantastic that our broadband has cut out 4 times in the last 20 minutes or so 🙃