EE outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: Wokingham, High Wycombe, Farnborough, Reading, Fleet, Maidenhead, Marlow, and Didcot.

City	Problem Type	Report Time
Wokingham	Internet	4 days ago
High Wycombe	Internet	5 days ago
Farnborough	E-mail	6 days ago
Reading	Internet	8 days ago
Reading	Internet	12 days ago
Farnborough	Phone	16 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Imogen (@ImogenRyan93) reported 6 minutes ago from Reading, England

  Should I just give up and realise my S20 Ultra is never going to arrive 😩 @EE

• 
  Jamie Goodliffe (@Jamie367p) reported 6 minutes ago from Henley-on-Thames, England

  Appalled by @EE customer service this afternoon. After I incurred a roaming charge clearly issued in error, nobody wants to resolve the issue. It’s great, hand over thousands of pounds to them and when there’s an error of £1.50 they won’t budge.

• 
  Brian Russell (@running_gooner) reported 8 minutes ago from Wokingham, England

  @EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 12 minutes ago from Wokingham, England

  @EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…

• 
  RAY of sunshine (@Ray32200186) reported 13 minutes ago from Winkfield, England

  @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

• 
  Vix Bilton (@VictoriaBilton) reported 17 minutes ago from Reading, England

  @EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling

• 
  Khurram Qayam (@kqbrain) reported 21 minutes ago from Reading, England

  Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom

• 
  Nate 🏳️‍🌈 (@nathanjrogers) reported 21 minutes ago from Wokingham, England

  So much money paid to @EE for a service that is not currently being used at all. #whatawaste

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 26 minutes ago from Wokingham, England

  @EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her

• 
  Gareth Dean (@GarethDeanPR) reported 29 minutes ago from South Stoke, England

  @EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.

• 
  Stevie Stevie (@Gobshy8e) reported 35 minutes ago from Marlow Bottom, England

  @EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?

• 
  Jerrie Sambers (@MonsieurSambers) reported 37 minutes ago from Reading, England

  @EE I don’t mind the charges. And yes, a new phone won’t be bad at all.

• 
  Heather Duffin (@RustyBearsMum) reported 47 minutes ago from East Hagbourne, England

  @EE Your phone system's not fixed yet. My husband's unable to make or receive calls (as at 13.46 in central London). Help!!

• 
  Lyndsey Rolfe (@Lyndseydwalker) reported 48 minutes ago from Wokingham, England

  @EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.

• 
  Badly Drawn Byron (@Bjsfreaked) reported 51 minutes ago from Farnborough, England

  @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

• 
  Zac (@Williams_i_am1) reported 52 minutes ago from Theale, England

  Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....

• 
  Charu Malhotra (@cm_charu) reported 54 minutes ago from Wokingham, England

  Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy

• 
  Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported 54 minutes ago from Reading, England

  @ItsJamesPowers @EE I found #EE to be a good network and generally customer service & support personnel were without fault. However, where the company still fails is it's inflexible attitude around tariffs for monthly pay/contracted customers. Unlike competitors they will not allow tariff drops.

• 
  Buddha Maitreya (@sangyemaitreya) reported 55 minutes ago from Reading, England

  @EE EE Georgia is insisting I use DM's but my DM's for everyone else are broken. Even @jack knows this!

• 
  Steven (@nurburgsteve) reported 57 minutes ago from Theale, England

  @EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan (@RyanSP93) reported 3 minutes ago

  @EE trying to connect my new smart hub to the EE app and it keeps saying it can’t. I keep having similar issues like this with your app. Frustrating please help

• 
  NathanJT (@NathanJT) reported 4 minutes ago

  @crit_gen It's still better than @EE 's "chatbot" though, that pretends it can help and then simply either points you at their community section or tells you to call 150. It's utterly pointless.

• 
  Mr tas gol (@TasMr46834) reported 12 minutes ago

  @EE The company must be the worst ever scums when dealing with customer issues. How are they still in business and not shut down , I do not know. A bunch of illiterate, ill advised , ill experienced amateurs, good for nothing.

• 
  Jonny Chambers (@imjonnychambers) reported 15 minutes ago

  @My_Metro The mobile signal and tunnel @EE relay hasn’t worked between Gateshead Stadium and Gateshead for months. Used to have full signal across the entire route but now I get no service from Gateshead until we get towards Central. Is there a known issue?

• 
  Richard Marshall (@Marzy1867) reported 16 minutes ago

  @EE with just awful customer service. "Sold" broadband to wfh and stream and we get 6 mps (six) to 10 (ten) down from 250 with old provider. Agent closed complaint within 5 seconds of setting it up (without consent). When the mobiles come for renewal they are all gone.

• 
  Teds (@Tedtalks13) reported 19 minutes ago

  They accessed my phone on my camera . Get it ******** off. @EE

• 
  Rob Myers (@RobLMyers) reported 23 minutes ago

  @EE Kind of pointless doing that. It’s your general customer service number and, unsurprisingly, none of the options are relevant. The help section on the website is also of no help whatsoever.

• 
  Shmug🤫 (@shmug83) reported 23 minutes ago

  Switchin wifi provider. This other company gotta lot to answer to really, even if they still working on it. No internet for 3 weeks as a paying customer is bangers. Jus glad there was thee @EE ppl there today. 50£ gift card. To shhhpend any where. Unlimited data sim. 20£ off for a whiile.

• 
  ste (@stevenharrisxo) reported 24 minutes ago

  @EE not exactly sure why my internet box light is orange.. always issues with EE broadband 🙃

• 
  Peter Scouse Murphy (@EliteScouser) reported 25 minutes ago

  @EE Shocking service regarding my Z Fold 6. Misled by 150 agents, sent to a store that doesn't do repairs, then refused a warranty fix at Liverpool One for "dents" Samsung confirmed are fine. 2yo in tow, wasted train fare, and now your email bounces. DM me for the full complaint.