EE Outage Report in Reading, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Reading come from postal codes RG1, RG10, RG30, RG31, RG5, RG6, RG2 and RG7.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at EE
EE is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Reading, England
The most recent EE outage reports came from the following cities: High Wycombe, Reading, Warfield, Maidenhead, Didcot, Fleet, Bracknell, Yateley, Bourne End and Shinfield.
| City | Problem Type | Report Time |
|---|---|---|
 High Wycombe |
Phone | |
| Reading |
Phone | |
| High Wycombe |
Internet | |
| Reading |
Phone | |
| Warfield |
Internet | |
| High Wycombe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Imogen
(@ImogenRyan93) reported
from
Reading, England
Just ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Sebastian Garner
(@sebgarner) reported
from
Bracknell, England
@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
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Ryan R 🏴
(@RyanRay74) reported
from
Wooburn, England
@Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!
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N9 SZN 🥽
(@nanafasante) reported
from
Reading, England
@EE Na the problem persists
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Heather Duffin
(@RustyBearsMum) reported
from
East Hagbourne, England
@EE @Terywall @AndrewRPines Still not working...
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francky
(@CesaireF) reported
from
Maidenhead, England
@Top_CashBack @EE With @Top_CashBack the advertised cashback amount never the one received. @quidco is more reliable
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Matt Rogers
(@mattrogers9) reported
from
Didcot, England
@EE I’ve just checked my bill the details I have for security match exactly so I really don’t see the issue
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Nate 🏳️🌈
(@nathanjrogers) reported
from
Wokingham, England
So much money paid to @EE for a service that is not currently being used at all. #whatawaste
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wadhwaRD
(@rishidwadhwa) reported
from
Reading, England
I have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !
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Heather Duffin
(@RustyBearsMum) reported
from
East Hagbourne, England
@EE Your phone system's not fixed yet. My husband's unable to make or receive calls (as at 13.46 in central London). Help!!
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Imogen
(@ImogenRyan93) reported
from
Reading, England
Should I just give up and realise my S20 Ultra is never going to arrive 😩 @EE
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Brian Russell
(@running_gooner) reported
from
Wokingham, England
@EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡
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Jerrie Sambers
(@MonsieurSambers) reported
from
Reading, England
@EE I don’t mind the charges. And yes, a new phone won’t be bad at all.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Charu Malhotra
(@cm_charu) reported
from
Wokingham, England
Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy
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Johnny Norris
(@TheJohnnyNorris) reported
from
Wooburn, England
@EE Because my experience with #EE has been awful. My phone doesn’t work in Europe, the reception at home is dreadful (despite the salesman reassuring us that we’re in a good reception area). They cut MY phone off when my son upgraded & our #EE broadband is the worst we’ve ever had.
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
@EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Poe952
(@Poe952) reported
@EE good morning..i can have a anytime upgrade but when i go online, ee app, it shows that i have a iphone 6 when i have a Samsung Galaxy note 10+, surely this effects the costs as if i trade in iphone 6 its worth £80, my phone £300, any help please. Ta
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Patrick McHugh
(@PatrickMcHugh56) reported
Excellent customer service from @EE yesterday. Colin / Steve made renewing my phone / broadband package an easy and efficient process. Great customer service skills.
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Scott Allen
(@ScottAl34188656) reported
@EE hi there I have been a loyal customer for 15 years always paid on time and I have a £110 early upgrade fee to upgrade, given the current circumstances with covid could this £110 be waived so I could upgrade early? Thanks Scott
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Vaughn Burns
(@Burnsey1985) reported
@EE why is it that for the new S21 if I'm an existing customer I would pay more per month than if I was a new customer, not very fair on loyal customers
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Abhijeet Thakur
(@abhijeetthakkur) reported
@EE My internet is not working (Knustford) for the last 2 hours and we are all working from home these days. All of us pay good money for an uninterrupted service. Please look into it!
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Christina
(@rattieroses) reported
@EE Hi team, my 24 month contract ends on 12th March. I do not wish to go onto a SIM only tariff or upgrade. When should I contact you to cancel so my contract finishes on my end date? Thanks.
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Remi 🌈
(@ReemaIsMe) reported
@EE are saying they aren't having issues with their internet but clearly they are. No internet and no wifi! Nothing is working. Nothing wrong with the handset.
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Belligeralan
(@belligeral) reported
@EE Hi, my EE sim will no longer register on the Manx Telecom network on the Isle of Man. Has this been removed from your list of approved roaming networks?
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Marquee Events
(@marquee_events) reported
@EE I am in Dubai and my phone has no signal. I have clicked the £6 a day package for international roaming and calls and still nothing?! Please message me urgently! I cannot make or receive calls! This is detrimental to my stay here!
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AMREAZ
(@AM12EAZ) reported
@jrb231082 @EE Why are you so full of ****?