EE Outage Report in Reading, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Reading come from postal codes RG1, RG10, RG30, RG7, RG31, RG5, RG6 and RG2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Reading, England
The most recent EE outage reports came from the following cities: Yateley, Reading, High Wycombe, Warfield, Maidenhead, Didcot, Fleet, Bracknell and Bourne End.
| City | Problem Type | Report Time |
|---|---|---|
 Yateley |
Total Blackout | |
| Reading |
Phone | |
| High Wycombe |
Internet | |
| High Wycombe |
Phone | |
| Reading |
Phone | |
| High Wycombe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom
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Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@EE @England Why can we never get connection on our EE networks over many years then?!
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Dr Katie Bates
(@prometheus3) reported
from
Reading, England
Really great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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Sebastian Garner
(@sebgarner) reported
from
Bracknell, England
@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
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Stevie Stevie
(@Gobshy8e) reported
from
Marlow Bottom, England
@EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?
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RAY of sunshine
(@Ray32200186) reported
from
Winkfield, England
@EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.
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x.acity01
(@xacity01) reported
from
Wokingham, England
Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!
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Ultra Mugnus
(@mkn1ght) reported
from
Reading, England
Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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Gareth Dean
(@GarethDeanPR) reported
from
South Stoke, England
@EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Steven
(@nurburgsteve) reported
from
Theale, England
@EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?
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Steven
(@nurburgsteve) reported
from
Theale, England
@BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Wokingham, England
@EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.
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Vix Bilton
(@VictoriaBilton) reported
from
Reading, England
@EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling
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Steven
(@nurburgsteve) reported
from
Theale, England
@SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!
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Charu Malhotra
(@cm_charu) reported
from
Wokingham, England
Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy
EE Issues Reports
Latest outage, problems and issue reports in social media:
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J3ff
(@J3ffWode) reported
@EE @BoyceBailey Weird how those pressures weren't crippling when we were in the EU isn't it? You (BT) had a bad 6 months till September last year due to corona, yet still made 10bn in revenue and 1bn in profits. Chancers.
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Si Claridge
(@SiClaridge) reported
I’ve been with @EE in all it’s incantations for 25 years. The moment roaming charges return you will have one less customer and many more to follow.
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osama
(@osama_hm02) reported
@EE I recently bought a 200gb standard offer and added a student discount. Email confirmation was sent and I called and they Kept telling me there’s an issue with the system and your student discount won’t work even though I have a screenshot receipt of it going through. (1)
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Ben
(@BenKegg) reported
@EE bordering on 4 weeks now for abysmal network signal. when is this going to be rectified! your network checker "we're not sure how long its going to take to fix it" doesn't really cut it. Could have thrown a new mast up by now if that's the issue. please help!
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J3ff
(@J3ffWode) reported
@EE I'm going to be cancelling both my EE and BT lines in January (because you'll have broken the contract) and at the end of my contract respectively. Not staying with a company that wants to rip off their customers
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Stephen Esseenyne
(@SEsseenyne) reported
@EE Yes, everything was sorted. A seven minute call took 30 minutes. It smarts a little. I was ringing to cancel the broadband.
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Emily
(@AmJuPickTed) reported
@EE you have literally the WORST telephone hold music ever… have you been recording it off the radio?!
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It's Coming Home
(@mw_thfc) reported
@EE mobile data/phone service completely non-functional in weston-s-m since yesterday afternoon now. Stopping me doing anything. Sort it out !
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Michaela Soltys
(@KlaDollface) reported
Terrible service and harassment from @EE for my Nanna 🥺 stopping her from topping up her phone, rude call takers and then the phone being unusable.
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Holli
(@holliwards) reported
Switching to @EE? worst thing ive ever done. Sent my phone to get a battery replacement, bc apparently its acceptable for the battery health to be 86% (not even had the phone for a year) and theyve not found anything because they cba to check the settings. Absolutely disgraceful