EE outages and service status in Reading, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Reading, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- Internet (56%)
- Phone (33%)
- Wi-fi (11%)
The latest reports from users having issues in Reading come from postal codes RG1 and RG30 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Reading, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 28: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Reading, England
The most recent EE outage reports came from the following cities: Reading, Fleet, Bracknell, Henley on Thames, Maidenhead, High Wycombe, Didcot, and Wallingford.
| City | Problem Type | Report Time |
|---|---|---|
 Reading
|
Internet | 11 days ago |
|
Fleet
|
Phone | 12 days ago |
|
Bracknell
|
Internet | 12 days ago |
|
Reading
|
Internet | 16 days ago |
|
Reading
|
Wi-fi | 20 days ago |
|
Reading
|
Internet | 25 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Sebastian Garner (@sebgarner) reported from Bracknell, England@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
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Harvey (@HarveyWelch) reported from Wokingham, England@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported from Reading, England@ItsJamesPowers @EE They're happy to take money from you the customer but not always so helpful if you need something from them. And they're not particularly competetive when it comes to handsets & tariffs either. #EE was more expensive than major competitors, who incidently allow downward changes !
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Imogen (@ImogenRyan93) reported from Reading, EnglandJust ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE
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Khurram Qayam (@kqbrain) reported from Reading, EnglandSuffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom
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Heather Duffin (@RustyBearsMum) reported from East Hagbourne, England@EE Your phone system's not fixed yet. My husband's unable to make or receive calls (as at 13.46 in central London). Help!!
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x.acity01 (@xacity01) reported from Wokingham, EnglandHey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!
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Nate 🏳️🌈 (@nathanjrogers) reported from Wokingham, EnglandSo much money paid to @EE for a service that is not currently being used at all. #whatawaste
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Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported from Reading, England@ItsJamesPowers @EE I found #EE to be a good network and generally customer service & support personnel were without fault. However, where the company still fails is it's inflexible attitude around tariffs for monthly pay/contracted customers. Unlike competitors they will not allow tariff drops.
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Steven (@nurburgsteve) reported from Theale, England@BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?
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wadhwaRD (@rishidwadhwa) reported from Reading, EnglandI have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !
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Heather Duffin (@RustyBearsMum) reported from East Hagbourne, England@EE @Terywall @AndrewRPines Still not working...
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Jamie Goodliffe (@Jamie367p) reported from Henley-on-Thames, EnglandAppalled by @EE customer service this afternoon. After I incurred a roaming charge clearly issued in error, nobody wants to resolve the issue. It’s great, hand over thousands of pounds to them and when there’s an error of £1.50 they won’t budge.
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Tom (@Para_Tom999) reported from Camberley, England@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England@EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…
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Zac (@Williams_i_am1) reported from Theale, England@EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it
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Steven (@nurburgsteve) reported from Theale, England@EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, EnglandAfter some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Steven (@nurburgsteve) reported from Theale, England@SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!
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Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England@EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Natasha (@NatashaB819) reported@EE We did a home move 2 years ago and have so far had no issues, other than the extortionate price we’ve been paying! The switch over is on you @EE not us but we’re having to suffer because of it and had to sign up to a new contract that apparently, we can leave at any time
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Stu (@Teddybear55150) reported@EE customer service is sooo bad ! Time to move to a better provider
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Fuzzy Duck (@BoatingFuzzy) reported@EE @barrytardy EE can you confirm that he can cancel under DSR.
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Tabs (@tabadash) reported@EE Ok thank you. Unfortunately I'm unable to do that. Is there no way to get to customer services through a text-based channel instead?
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Sharon (@hydref) reportedOur @EE broadband has been down in Keswick since at least 6am yesterday, your service status page isn't working, and all we've heard from you is a text saying you're looking into it. An update of whats happening would be nice!
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Stu (@Teddybear55150) reported@EE Can’t be that concerned or you wouldn’t have a 45min wait time to speak to someone or just get fobbed off with a cheap AI bot that just repeats the same questions. Very poor
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con (@Isthatconorj) reported@EE i upgraded 2 weeks ago will you unlock my old device so any network can use it
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Pepe.meister (@g_man755) reportedBeen on the phone since 9am, with @EE only for them to disconnect 3 times, they boast about being the best provider for 25 years, well you can’t even complete a query so I beg to ask who crowned you with such a dead service?
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L D (@thisbaldone) reported@EE you need to train your staff properly, told yesterday that a new router would be delivered today as ours has an issue. In fact what the useless customer service agent ment was ill dispatch it tomorrow for delivery Tuesday. But who knows, so long as you've got your money eh?
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Louise Mullins (@_Loulabelle_) reported@EE My phone signal is no working how do I call you?