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EE outages and service status in Reading, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Reading, including 0 direct reports.
  • The most common problems reported in this area mention Internet and E-mail.
  • The most recent signal from this area was received Jun 2, 1:10 PM GMT+1.
  • 88% Internet (88%)
  • 13% E-mail (13%)

The latest reports from users having issues in Reading come from postal codes RG1 and RG5 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 7: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: Wallingford, Maidenhead, Didcot, Wokingham, High Wycombe, Farnborough, Reading, Fleet, and Marlow.

CityProblem TypeReport Time
Wallingford Internet 5 days ago
Maidenhead Internet 6 days ago
Didcot Internet 11 days ago
Wokingham Internet 18 days ago
High Wycombe Internet 19 days ago
Farnborough E-mail 20 days ago

Nearby cities with recent reports

Wallingford

1 recent signals

5 days ago
Maidenhead

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • VictoriaBilton
    Vix Bilton (@VictoriaBilton) reported from Reading, England

    @EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling

  • PeterBa82304711
    Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported from Reading, England

    @ItsJamesPowers @EE They're happy to take money from you the customer but not always so helpful if you need something from them. And they're not particularly competetive when it comes to handsets & tariffs either. #EE was more expensive than major competitors, who incidently allow downward changes !

  • ImogenRyan93
    Imogen (@ImogenRyan93) reported from Reading, England

    Should I just give up and realise my S20 Ultra is never going to arrive 😩 @EE

  • Williams_i_am1
    Zac (@Williams_i_am1) reported from Theale, England

    @SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.

  • teachandgeek
    Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead

  • teachandgeek
    Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    @EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…

  • pietergriffin
    Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

  • nathanjrogers
    Nate 🏳️‍🌈 (@nathanjrogers) reported from Wokingham, England

    So much money paid to @EE for a service that is not currently being used at all. #whatawaste

  • Williams_i_am1
    Zac (@Williams_i_am1) reported from Theale, England

    @EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee

  • Jamie367p
    Jamie Goodliffe (@Jamie367p) reported from Henley-on-Thames, England

    Appalled by @EE customer service this afternoon. After I incurred a roaming charge clearly issued in error, nobody wants to resolve the issue. It’s great, hand over thousands of pounds to them and when there’s an error of £1.50 they won’t budge.

  • ImogenRyan93
    Imogen (@ImogenRyan93) reported from Reading, England

    Just ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • sebgarner
    Sebastian Garner (@sebgarner) reported from Bracknell, England

    @EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful

  • Ray32200186
    RAY of sunshine (@Ray32200186) reported from Winkfield, England

    @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

  • HarveyWelch
    Harvey (@HarveyWelch) reported from Wokingham, England

    @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

  • TheJohnnyNorris
    Johnny Norris (@TheJohnnyNorris) reported from Wooburn, England

    @EE Because my experience with #EE has been awful. My phone doesn’t work in Europe, the reception at home is dreadful (despite the salesman reassuring us that we’re in a good reception area). They cut MY phone off when my son upgraded & our #EE broadband is the worst we’ve ever had.

  • mkn1ght
    Ultra Mugnus (@mkn1ght) reported from Reading, England

    Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?

  • nurburgsteve
    Steven (@nurburgsteve) reported from Theale, England

    @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?

  • StJamesofFleet
    James Snyder (@StJamesofFleet) reported from Fleet, England

    @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

  • Bjsfreaked
    Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • y2Jtwo
    enter the price please (@y2Jtwo) reported

    @EE hi I’ve not been able to log into my EE app for ages and the password reset never works. Could someone assist with this please?

  • Equilan
    Equilan (@Equilan) reported

    @EE So , that's the end of the conversation @EE? Your bot ran out of things to say? I told you I have issues ringing 150 and your bot told me to get this fixed by ringing 150? I guess I just won't pay the bill then. Let's see how long it takes EE to contact me.

  • Steffmcd80
    Steff McD (@Steffmcd80) reported

    @EE looking at an upgrade for my wife and i but your prices are a joke can get better deals elsewhere so guess i will be leaving after years of being a customer

  • gogs42
    GEORGE (@gogs42) reported

    @EE hi there what has happened today? App doesn’t work when trying to log in. Tried to amend my package and your staff saying all their systems are down? Can you provide an update please.

  • jimmyharvey69
    Mr C. (@jimmyharvey69) reported

    @ee what on earth is happening with your mobile network coverage. I travel the country 5 days a week and there are more and more black spot areas where I cant get an internet connection while driving up and down the nations motorways. What have you guys changed?

  • TroveDesignHub
    @TonTrollArmy (@TroveDesignHub) reported

    @EE EE is all about money, no more customer care. It’s a shame. You have lost your soul as a provider.

  • ollie_thorne
    ollie thorne (@ollie_thorne) reported

    @EE Having spoken to an EE guide on the phone they tell me the service will not be fixed/resumed until tomorrow morning. My internet is still down and has been since lunch time. At what point do we seek compensation?

  • XanderWright3
    Xander Wright (@XanderWright3) reported

    @EE Therein lies the problem. EE have left me with no way to call anybody.

  • violetmaze
    𝕧𝕚𝕠𝕝𝕖𝕥 𝕞𝕒𝕫𝕖。˚☽˚。⋆ 𓆉⋆。˚⋆❀ 𓇼 (@violetmaze) reported

    @EE ARE RUBBISH. Parcel delayed and I am going on holiday. (Failed to send me a tracking email too). Told me to go to @RoyalMail sorting office and tell them which I just did. They told me it's EE problem not theirs and they should be dealing with it.

  • RonkaGuy
    Paul 🖖 (@RonkaGuy) reported

    @EE Hello.. I'm currently in the US and for the last few days have been unable to send texts and now my phone won't connect at all. I have wifi, but need mobile service. Any ideas?