EE outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: Henley on Thames, Reading, Maidenhead, High Wycombe, Didcot, Bracknell, Wallingford, Wokingham, and Farnborough.

City	Problem Type	Report Time
Henley on Thames	Phone	2 days ago
Reading	Internet	2 days ago
Maidenhead	Phone	3 days ago
High Wycombe	Internet	7 days ago
Didcot	Internet	7 days ago
Bracknell	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Nate 🏳️‍🌈 (@nathanjrogers) reported 2 minutes ago from Wokingham, England

  So much money paid to @EE for a service that is not currently being used at all. #whatawaste

• 
  Matt Rogers (@mattrogers9) reported 3 minutes ago from Didcot, England

  @EE I’ve just checked my bill the details I have for security match exactly so I really don’t see the issue

• 
  RAY of sunshine (@Ray32200186) reported 5 minutes ago from Winkfield, England

  @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

• 
  Cllr Patrick Keating 🔶🇺🇦 (@keatingpatrick) reported 13 minutes ago from Shinfield, England

  Shocking pre Christmas service from @EE, failing to deliver a package and then refusing to honour orignal sale price despite their courrier being responsible for failed delivery.

• 
  Ollie Weaver (@weavero96x) reported 13 minutes ago from Bracknell, England

  Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..

• 
  Ryan R 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RyanRay74) reported 15 minutes ago from Wooburn, England

  @Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!

• 
  Badly Drawn Byron (@Bjsfreaked) reported 16 minutes ago from Farnborough, England

  So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.

• 
  Badly Drawn Byron (@Bjsfreaked) reported 18 minutes ago from Farnborough, England

  @EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.

• 
  Harvey (@HarveyWelch) reported 18 minutes ago from Wokingham, England

  @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

• 
  Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported 22 minutes ago from Reading, England

  @ItsJamesPowers @EE I found #EE to be a good network and generally customer service & support personnel were without fault. However, where the company still fails is it's inflexible attitude around tariffs for monthly pay/contracted customers. Unlike competitors they will not allow tariff drops.

• 
  x.acity01 (@xacity01) reported 25 minutes ago from Wokingham, England

  Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!

• 
  Jamie Goodliffe (@Jamie367p) reported 26 minutes ago from Henley-on-Thames, England

  Appalled by @EE customer service this afternoon. After I incurred a roaming charge clearly issued in error, nobody wants to resolve the issue. It’s great, hand over thousands of pounds to them and when there’s an error of £1.50 they won’t budge.

• 
  James Snyder (@StJamesofFleet) reported 28 minutes ago from Fleet, England

  @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

• 
  Johnny Norris (@TheJohnnyNorris) reported 29 minutes ago from Wooburn, England

  @EE Because my experience with #EE has been awful. My phone doesn’t work in Europe, the reception at home is dreadful (despite the salesman reassuring us that we’re in a good reception area). They cut MY phone off when my son upgraded & our #EE broadband is the worst we’ve ever had.

• 
  Badly Drawn Byron (@Bjsfreaked) reported 39 minutes ago from Farnborough, England

  @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

• 
  Dr Katie Bates (@prometheus3) reported 39 minutes ago from Reading, England

  Really great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.

• 
  Steven (@nurburgsteve) reported 51 minutes ago from Theale, England

  @SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 52 minutes ago from Wokingham, England

  Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on

• 
  Imogen (@ImogenRyan93) reported 53 minutes ago from Reading, England

  Just ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE

• 
  Zac (@Williams_i_am1) reported 60 minutes ago from Theale, England

  Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ᴄᴏʟɪɴ ᴇɴɢʟɪꜱʜ (@ColinJEnglish) reported 3 minutes ago

  Dear @EE, why does my new fibre broadband installation not work all the time? It's down in the evening, early morning, and sometimes in the afternoon. Not every day but it is annoying.

• 
  BAMMBAMM57 (@Bamm_Bamm57) reported 4 minutes ago

  @O2 signal is absolutely rubbish! New iphone17 pro max New SIM card and it still lets me down!! @EE @vodafone

• 
  Ross E J Colbert (@slbhatter) reported 8 minutes ago

  @EE having problem with data roaming whilst abroad. Was working just cut out?

• 
  Anthony Sheridan Neil ll (@AnthonyNumamoid) reported 8 minutes ago

  @EE I recently renewed my mobile contract and got a new number but I forgot to change my old number to my new one, I tried to gain access to my account but for the verification process it is using my old number can you help

• 
  Chris Milbank (@ChrisMilbank) reported 11 minutes ago

  Laura at @EE said she would call back at 4pm Tuesday 16th June 2026, I can't call as EE send a text with a code and the link won't open CoPilot says its BT's dreadful computer software, the issue is when BT took over.

• 
  Patty (@ale2883) reported 12 minutes ago

  @EE @_nicks_tweets @ee how are we supposed to call when the line is down, it’s been like this for nearly 2hr

• 
  Lauren (@lillol87) reported 12 minutes ago

  @EE @EE 4 phone calls and over 4 hours spent on the phone since May with your people not doing as promised & 3 complaints later still not resolved. Very disappointing customer service

• 
  Andy (@justandy2068) reported 13 minutes ago

  Leaving @EE as the signal/data speed has been poor. Can't log into my account, can't view my bills . Transfer happens tomorrow #giveup

• 
  Kirst ❤ (@kirst087) reported 16 minutes ago

  @EE when are you going to fix this? My upgrade was April, still can't order online 😤

• 
  Pete Searle (@PeterSe38295412) reported 18 minutes ago

  @EE So the promised phone call betweem 1pm & 2pm didnt materialise. Proper shoddy customer service. No one at your company in customer service deserves to be described as excellent.