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EE outages and service status in Reading, England

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Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Reading, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received May 8, 9:06 AM GMT+1.
  • 58% Internet (58%)
  • 25% Phone (25%)
  • 8% Total Blackout (8%)
  • 8% Wi-fi (8%)

The latest reports from users having issues in Reading come from postal codes RG7 , RG4 , RG30 , RG1 and RG31 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: Farnborough, Reading, Fleet, High Wycombe, Maidenhead, Marlow, Didcot, and Hook.

CityProblem TypeReport Time
Farnborough Phone 4 hours ago
Reading Internet 2 days ago
Reading Internet 5 days ago
Reading Total Blackout 5 days ago
Reading Internet 9 days ago
Fleet Phone 10 days ago

Nearby cities with recent reports

Farnborough

1 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • Williams_i_am1
    Zac (@Williams_i_am1) reported from Theale, England

    @SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.

  • RyanRay74
    Ryan R 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RyanRay74) reported from Wooburn, England

    @Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!

  • VictoriaBilton
    Vix Bilton (@VictoriaBilton) reported from Reading, England

    @EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling

  • kqbrain
    Khurram Qayam (@kqbrain) reported from Reading, England

    Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom

  • PeterBa82304711
    Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported from Reading, England

    @ItsJamesPowers @EE They're happy to take money from you the customer but not always so helpful if you need something from them. And they're not particularly competetive when it comes to handsets & tariffs either. #EE was more expensive than major competitors, who incidently allow downward changes !

  • Jamie367p
    Jamie Goodliffe (@Jamie367p) reported from Henley-on-Thames, England

    Appalled by @EE customer service this afternoon. After I incurred a roaming charge clearly issued in error, nobody wants to resolve the issue. It’s great, hand over thousands of pounds to them and when there’s an error of £1.50 they won’t budge.

  • Williams_i_am1
    Zac (@Williams_i_am1) reported from Theale, England

    Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....

  • nurburgsteve
    Steven (@nurburgsteve) reported from Theale, England

    @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • Williams_i_am1
    Zac (@Williams_i_am1) reported from Theale, England

    @EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

  • rishidwadhwa
    wadhwaRD (@rishidwadhwa) reported from Reading, England

    I have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !

  • xacity01
    x.acity01 (@xacity01) reported from Wokingham, England

    Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!

  • teachandgeek
    Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on

  • running_gooner
    Brian Russell (@running_gooner) reported from Wokingham, England

    @EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡

  • prometheus3
    Dr Katie Bates (@prometheus3) reported from Reading, England

    Really great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.

  • ImogenRyan93
    Imogen (@ImogenRyan93) reported from Reading, England

    Should I just give up and realise my S20 Ultra is never going to arrive 😩 @EE

  • sangyemaitreya
    Buddha Maitreya (@sangyemaitreya) reported from Reading, England

    @EE EE Georgia is insisting I use DM's but my DM's for everyone else are broken. Even @jack knows this!

  • mattrogers9
    Matt Rogers (@mattrogers9) reported from Didcot, England

    @EE I’ve just checked my bill the details I have for security match exactly so I really don’t see the issue

  • mkn1ght
    Ultra Mugnus (@mkn1ght) reported from Reading, England

    Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • rachelbbridge
    Rachel Bridge (@rachelbbridge) reported

    @grantaddick100 @EE Those, and all the ones with a ‘higher than average’ call waiting time and then cut the phone off after a set time so you always end up at the back of the queue. Employ more people, pay them better, actually help your customers.

  • will6310
    william benstock (@will6310) reported

    @EE strange issue between eetv box and tumble dryer every time I open my tumble dryer I get a black screen on my TV or if I use the tumble dryer my eetv starts to stutter and cut on and off picture

  • Jasont72
    Jason tulip (@Jasont72) reported

    @EE Don’t need to check online I used my phone to check, online it says I can get 5g, but it only ever shows 4g with poor speeds, is this enough reason to leave my contract ?

  • CruiseFelix
    Pop'i' (@CruiseFelix) reported

    @EE All my HD channels gone. Spent 1hr on phone with EE...Said they don't know issue. VERY FRUSTRATING...Virgin here we come...

  • mared_williams5
    Mared Williams (@mared_williams5) reported

    @EE just had someone at our door from EE talking about cables being replaced, slow internet speeds, who we’re with. He had ID. said no when asked if he was trying to sell smth. he clearly was. In LL65 postcode and he asked for phone no. Can you shed some light on what this was?

  • maria__zelenova
    Maria Zelenova (@maria__zelenova) reported

    As we continue to dealing with this, I’ve now been emailing back and forth with the team of the CEO of @WeAreOpenreach, who responded to my LinkedIn post. @EE , who we actually pay to for the service, have been atrocious, unhelpful, uninterested in solving this at all. Horrendous

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE I'm on to customer services now

  • limitiskii___
    prettyboy~~ (@limitiskii___) reported

    @Abdulqowiy_ @EE bro wtf

  • Jacsplace3
    Jac Dee 🇺🇦 (@Jacsplace3) reported

    Still no home internet connection from @EE On Thursday at 14:45 they said it will be back on within the hour. A further call they said by the evening. Friday they said it will be back on in 4-6 hours. It's now Saturday. Are customer service colleagues encouraged to tell untruths?

  • Jacsplace3
    Jac Dee 🇺🇦 (@Jacsplace3) reported

    Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog