EE outages and service status in Reading, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Reading, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Aug 19, 12:45 AM GMT+1.
- Internet (56%)
- Phone (33%)
- Wi-fi (11%)
The latest reports from users having issues in Reading come from postal codes RG7 , RG5 , RG1 , RG6 and RG31 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Reading, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 19: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Reading, England
The most recent EE outage reports came from the following cities: Marlow, Reading, Crowthorne, Maidenhead, Fleet, Bracknell, Henley on Thames, High Wycombe, and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Marlow
|
Internet | 10 hours ago |
|
Reading
|
Phone | 6 days ago |
|
Reading
|
Phone | 8 days ago |
|
Reading
|
Internet | 14 days ago |
|
Reading
|
Wi-fi | 16 days ago |
|
Crowthorne
|
Internet | 19 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, EnglandAfter some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Jamie Goodliffe (@Jamie367p) reported from Henley-on-Thames, EnglandAppalled by @EE customer service this afternoon. After I incurred a roaming charge clearly issued in error, nobody wants to resolve the issue. It’s great, hand over thousands of pounds to them and when there’s an error of £1.50 they won’t budge.
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Zac (@Williams_i_am1) reported from Theale, England@SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.
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Zac (@Williams_i_am1) reported from Theale, EnglandIf you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE
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Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England@EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her
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Buddha Maitreya (@sangyemaitreya) reported from Reading, England@EE EE Georgia is insisting I use DM's but my DM's for everyone else are broken. Even @jack knows this!
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Khurram Qayam (@kqbrain) reported from Reading, EnglandSuffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom
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Brian Russell (@running_gooner) reported from Wokingham, England@EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡
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Zac (@Williams_i_am1) reported from Theale, England@EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it
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Pieter Le Roux (@pietergriffin) reported from Camberley, England@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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Sebastian Garner (@sebgarner) reported from Bracknell, England@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
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Heather Duffin (@RustyBearsMum) reported from East Hagbourne, England@EE @Terywall @AndrewRPines Still not working...
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Heather Duffin (@RustyBearsMum) reported from East Hagbourne, England@EE Your phone system's not fixed yet. My husband's unable to make or receive calls (as at 13.46 in central London). Help!!
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Charu Malhotra (@cm_charu) reported from Wokingham, EnglandPlease help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy
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Vix Bilton (@VictoriaBilton) reported from Reading, England@EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling
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Zac (@Williams_i_am1) reported from Theale, EnglandAnother 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....
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Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England@EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…
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x.acity01 (@xacity01) reported from Wokingham, EnglandHey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!
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Zac (@Williams_i_am1) reported from Theale, England@SamsHusband @EE They said that if they can't provide signal, I'm free to leave my contract. Then told me if I get wifi (on order just not with them) that it will solve my problem. Useless network.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Winstanley (@soupisready) reported@EE I talk with your team. your team promised to call back. your team never call back.
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Nathan aka JB (@Dynamo24) reported@EE nothing but bad service trying to get better price on broadband. Spent over 40 mins on phone and then wasted 1 hour 40 mins on online chat .. Trustpilot response lousy .. #poorservive #broadband
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Andrew (@andrewtphillips) reported@EE @mynameisAndyJ @EE I’ve had this emergency alert 12 times now. My partner who has the same iPhone but on Sky mobile has only had it twice, why am I getting it so many times?
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Gareth Owen (@gjo2405) reported@EE now my broadband is finally working again properly after 4 months, when are you going to let me know the compensation? I’ve tried emailing but all your emails are do not reply! Customer service as poor as your broadband! please don’t ask me to call you, life’s too short
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John (@j199024) reported@banx82 @EE Same here. I never had any issue with Sky broadband.
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Louise cooksley (@louise_cooksley) reported@EE I contacted you in June regarding my parents tv broadband mobile and land line, ringing 150 was perfect and we received excellent service over the phone, sadly that’s where it ends My mum is now without mobile data, and they have no internet or land line absolutely shocking
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Pivozaur_ess ⏸️ (@P1vozaur) reported@EE I have a couple questions about your phone repair services. Is there a phone/email/another medium to ask them? Not a network customer.
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Paul Bird ⚒ (@pbird40) reported@EE why is the mobile data coverage so bad in Clacton on sea ?
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Danny Healy (@DannyHealy9) reported@EE I spoke to your under trained business customer service, who said my line was cut off for non payment on October 11th yet the direct debit was not due to be collected till the 24th of that month, so that doesn't add up does it.
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Kay Snape (@kayleeage) reportedWhy are mobile signals so despicable- I’m with @vodafone & husband @EE. Both terrible in our house.