1. Home
  2. Companies
  3. EE
  4. Reading
EE

EE outages and service status in Reading, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Reading, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • 60% Phone (60%)
  • 40% Internet (40%)

The latest reports from users having issues in Reading come from postal codes RG7 and RG5 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: High Wycombe, Sandhurst, Marlow, Reading, Crowthorne, Maidenhead, Fleet, and Bracknell.

CityProblem TypeReport Time
High Wycombe Internet 12 days ago
Sandhurst Phone 19 days ago
Marlow Internet 19 days ago
Reading Phone 25 days ago
Reading Phone 27 days ago
Reading Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • kqbrain
    Khurram Qayam (@kqbrain) reported from Reading, England

    Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • Williams_i_am1
    Zac (@Williams_i_am1) reported from Theale, England

    @SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.

  • nurburgsteve
    Steven (@nurburgsteve) reported from Theale, England

    @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?

  • teachandgeek
    Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    @EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her

  • Williams_i_am1
    Zac (@Williams_i_am1) reported from Theale, England

    Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....

  • Bjsfreaked
    Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.

  • mattrogers9
    Matt Rogers (@mattrogers9) reported from Didcot, England

    @EE I’ve just checked my bill the details I have for security match exactly so I really don’t see the issue

  • VictoriaBilton
    Vix Bilton (@VictoriaBilton) reported from Reading, England

    @EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling

  • Bjsfreaked
    Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • ANDYC2311
    Andy CAULFIELD (@ANDYC2311) reported from Wokingham, England

    @EE @England Why can we never get connection on our EE networks over many years then?!

  • Jamie367p
    Jamie Goodliffe (@Jamie367p) reported from Henley-on-Thames, England

    Appalled by @EE customer service this afternoon. After I incurred a roaming charge clearly issued in error, nobody wants to resolve the issue. It’s great, hand over thousands of pounds to them and when there’s an error of £1.50 they won’t budge.

  • running_gooner
    Brian Russell (@running_gooner) reported from Wokingham, England

    @EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡

  • CesaireF
    francky (@CesaireF) reported from Maidenhead, England

    @Top_CashBack @EE With @Top_CashBack the advertised cashback amount never the one received. @quidco is more reliable

  • RustyBearsMum
    Heather Duffin (@RustyBearsMum) reported from East Hagbourne, England

    @EE @Terywall @AndrewRPines Still not working...

  • Williams_i_am1
    Zac (@Williams_i_am1) reported from Theale, England

    @EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it

  • mkn1ght
    Ultra Mugnus (@mkn1ght) reported from Reading, England

    Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?

  • nanafasante
    N9 SZN 🥽 (@nanafasante) reported from Reading, England

    @EE Na the problem persists

  • keatingpatrick
    Cllr Patrick Keating 🔶🇺🇦 (@keatingpatrick) reported from Shinfield, England

    Shocking pre Christmas service from @EE, failing to deliver a package and then refusing to honour orignal sale price despite their courrier being responsible for failed delivery.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ian_wardell
    Ian Wardell (@ian_wardell) reported

    @EE It's not an EE phone. It's a Xiaomi Redmi 9 bought from Amazon. Why tell me to ring 150 if that number only works for EE phones? And as I said, it doesn't work, I tried around 20 times.

  • maisiethetortie
    Maisie the Tortie / Margaret 🇬🇧🇨🇦 (@maisiethetortie) reported

    @tenerifepete @LeilaniDowding @EE They’re supposed to work off GPS- when there is signal of course!

  • RAE7S_
    La Pioche 🇵🇸 (@RAE7S_) reported

    @ee your network is awful

  • kccpiggy
    Cuddly Uncle Steve (@kccpiggy) reported

    @EE Nope!! Doesn’t work ! Gets me through to a bot, to report a FAULT , and then it tells me that an engineer has been booked for Wednesday . No one to fix my unbreakable wifi .. Utterly disappointing - unable to work or enjoy my paid subscriptions for 5 days .. Dreadful..

  • Phoenixrahman
    Phoenix Rahman (@Phoenixrahman) reported

    @VisionsofGold @EE @SamsungMobile No such thing as loyalty for existing customers. I’ve been with EE since they were one2one. In early days when they were T-Mobile, would get rewarded for being a loyal customer but as a EE customer, no such luck. Instead it’s higher costs and poor customer service.

  • hanin_alyamani
    Hanin Alyamani (@hanin_alyamani) reported

    @EE Hi, I’d like to cancel my EE line contract & I’ve finished already my 2 year contract. However, I’m outside the UK & I’d like to know how to proceed with the cancellation. Thanks in advance.

  • LeilaniDowding
    leilani dowding 🌸🚜 ☮️ (@LeilaniDowding) reported

    @EE An hour? How does that work if power lines rarely done if there’s a storm or any other kind of emergency..

  • stuinweymouth
    Also Stu (@stuinweymouth) reported

    Can someone explain what @EE are doing?? Out of contract. I sign up to a sim only deal on Saturday. Get thanks for your order and here’s details of contract. Look at the app. They haven’t done it!! If you go to a contract paying less money they cancel the order. @Ofcom

  • psmcg76
    Paul McGee (@psmcg76) reported

    @EE @sophie_reed98 As an ex customer for several years, this is not true. You never once done it with me. I left paying around double what you offer new customers.

  • Oradaman
    Jackson Eagleson (@Oradaman) reported

    @EE I tried to cancel my recent upgrade order within the 14 day period. However I was told I would revert to being in a 24 month contract. I don't think that's legal but means I will need to sever my @BT contact completely. At this point there has still been no equipment delivered.