EE Outage Report in Reading, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Reading come from postal codes RG1, RG7, RG30, RG5, RG6 and RG2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Reading, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at EE
EE is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Reading, England
The most recent EE outage reports came from the following cities: High Wycombe, Bourne End, Didcot, Reading, Camberley, Wokingham, Bracknell, Yateley, Warfield, Maidenhead and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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N9 SZN 🥽
(@nanafasante) reported
from
Reading, England
@EE Na the problem persists
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wadhwaRD
(@rishidwadhwa) reported
from
Reading, England
I have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !
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Imogen
(@ImogenRyan93) reported
from
Reading, England
Just ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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Charu Malhotra
(@cm_charu) reported
from
Wokingham, England
Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Ultra Mugnus
(@mkn1ght) reported
from
Reading, England
Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?
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francky
(@CesaireF) reported
from
Maidenhead, England
@Top_CashBack @EE With @Top_CashBack the advertised cashback amount never the one received. @quidco is more reliable
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Ryan R 🏴
(@RyanRay74) reported
from
Wooburn, England
@Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!
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Imogen
(@ImogenRyan93) reported
from
Reading, England
Should I just give up and realise my S20 Ultra is never going to arrive 😩 @EE
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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Dr Katie Bates
(@prometheus3) reported
from
Reading, England
Really great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.
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Sebastian Garner
(@sebgarner) reported
from
Bracknell, England
@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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Nate 🏳️🌈
(@nathanjrogers) reported
from
Wokingham, England
So much money paid to @EE for a service that is not currently being used at all. #whatawaste
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Fred Stanley
(@fredjstanley) reported
@EE Nope, the signal is still terrible and hasn't magically improved. I'm not sure what you want me to say other than you have to improve your quality of product, and service, which by the way seems preoccupied with closing cases rather than actually helping.
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H
(@helen_a15) reported
@EE It was due to run out tomorrow BUT it looks as tho Open Reach have finally sorted it out! So I have my wifi back - problem solved. Have appreciated EE’s help the last few weeks tho!
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@belfastwhiteLUFC
(@fedgilb) reported
@EE anyone else having a terrible service in belfast. Two days now for me. The help line won’t even stay connected. Specifically BELFAST NI? Thanks
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Alex
(@alexblaggerz) reported
@EE some feedback. it states on the Brentwood coverage page the new mast is live however the single on my iPhone 13 Pro Max is still poor. Running latest software and restarted device. Poor signal where I live and also on Brentwood high street
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HollyColleen
(@HollyColleen) reported
@EE hello! My London Underground WiFi connection has stopped working, it wants a password and certificate. How do I fix this? Thank you!
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Ellysse
(@Ellysse3) reported
Hi @EE I’m currently in Mexico been here 48hours and still have no service after purchasing roam further. Please advise me what to do!!
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Ayman M. AbdelNasser
(@Ayman_Abdrabo_) reported
@EE Don’t shop or join with EE EE has added my name into contract without getting my consent. EE can’t provide copy of contract they pretend I signed. EE customer service team is not aware of anything and not helping. EE fraud investigation team is not providing feedback since month
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Tom Heywood
(@deaftom1) reported
@EE Restarted, reinstalled I seemed to get back on. It was taking back to log in and set up eveytime. Appears ok now but not sure if a wider problem with Samsung S22
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Nadio Granata
(@NadioG) reported
@EE Yes. I still want to cancel my contract!!!
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🎗Steve Cook
(@MrSteveCook) reported
@EE How long do you get to cancel/return an upgrade..? (Your company is a shambles..)