EE outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: Reading, High Wycombe, Marlow, Didcot, Farnborough, Hook, Camberley, and Maidenhead.

City	Problem Type	Report Time
Reading	Internet	6 days ago
High Wycombe	Phone	7 days ago
Marlow	Internet	11 days ago
Reading	Internet	12 days ago
Reading	Phone	23 days ago
Didcot	Internet	26 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Stevie Stevie (@Gobshy8e) reported 12 minutes ago from Marlow Bottom, England

  @EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?

• 
  Badly Drawn Byron (@Bjsfreaked) reported 14 minutes ago from Farnborough, England

  @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

• 
  Paul Hunsdon (@Hunsy1969) reported 17 minutes ago from Wokingham, England

  After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

• 
  Zac (@Williams_i_am1) reported 18 minutes ago from Theale, England

  @EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 21 minutes ago from Wokingham, England

  @EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…

• 
  wadhwaRD (@rishidwadhwa) reported 24 minutes ago from Reading, England

  I have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !

• 
  Johnny Norris (@TheJohnnyNorris) reported 25 minutes ago from Wooburn, England

  @EE Because my experience with #EE has been awful. My phone doesn’t work in Europe, the reception at home is dreadful (despite the salesman reassuring us that we’re in a good reception area). They cut MY phone off when my son upgraded & our #EE broadband is the worst we’ve ever had.

• 
  Paul Hunsdon (@Hunsy1969) reported 27 minutes ago from Wokingham, England

  @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

• 
  Tom (@Para_Tom999) reported 29 minutes ago from Camberley, England

  @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

• 
  Steven (@nurburgsteve) reported 36 minutes ago from Theale, England

  @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?

• 
  Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported 37 minutes ago from Reading, England

  @ItsJamesPowers @EE They're happy to take money from you the customer but not always so helpful if you need something from them. And they're not particularly competetive when it comes to handsets & tariffs either. #EE was more expensive than major competitors, who incidently allow downward changes !

• 
  Ultra Mugnus (@mkn1ght) reported 41 minutes ago from Reading, England

  Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?

• 
  Jerrie Sambers (@MonsieurSambers) reported 43 minutes ago from Reading, England

  @EE I don’t mind the charges. And yes, a new phone won’t be bad at all.

• 
  Charu Malhotra (@cm_charu) reported 43 minutes ago from Wokingham, England

  Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy

• 
  x.acity01 (@xacity01) reported 46 minutes ago from Wokingham, England

  Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!

• 
  Nate 🏳️‍🌈 (@nathanjrogers) reported 50 minutes ago from Wokingham, England

  So much money paid to @EE for a service that is not currently being used at all. #whatawaste

• 
  Jamie Goodliffe (@Jamie367p) reported 51 minutes ago from Henley-on-Thames, England

  Appalled by @EE customer service this afternoon. After I incurred a roaming charge clearly issued in error, nobody wants to resolve the issue. It’s great, hand over thousands of pounds to them and when there’s an error of £1.50 they won’t budge.

• 
  Badly Drawn Byron (@Bjsfreaked) reported 52 minutes ago from Farnborough, England

  So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 58 minutes ago from Wokingham, England

  @EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her

• 
  Heather Duffin (@RustyBearsMum) reported 59 minutes ago from East Hagbourne, England

  @EE Your phone system's not fixed yet. My husband's unable to make or receive calls (as at 13.46 in central London). Help!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  barbara north (@barbaranorth1) reported 7 minutes ago

  @EE I have received a scam letter from a debt collecting agency saying they are collecting a debt for EE. I have never been with EE. I have sent an email to your phishing email address, is there anything else I need to do?

• 
  Photo man (@ach59) reported 7 minutes ago

  @EE since we were forced to move from #BT Broadband to #EE we’ve had nothing but trouble - same faults no resolution - we pay for every channel you offer + extras but still can’t watch what we pay for … & what is IA-AU15? Very discontent customer

• 
  Big Nath (@E236_Nathan) reported 9 minutes ago

  Hey @EE wanna pay the last few months of my @ThreeUK contract up so I can leave them early, they are terrible 😞

• 
  sarah easton (@saraheaston1984) reported 9 minutes ago

  @EE Where is my phone? Ordered Wednesday, no update. Phone and got told I would get a text yesterday still nothing. Terrible service

• 
  NINPLAYBOX (@jmcgamer1980) reported 10 minutes ago

  @EE is there an internet outage in Carmarthenshire area ? Had no internet access at home for hours , I've tried all the steps to remedy it but still not working

• 
  Polemic Paine (@PolemicTMM) reported 16 minutes ago

  This is exactly the sort of corporate one sided arrogance that needs levelling up. @EE We sent you something. Too see it you have to log on and follow our system instructions designed to make our lives easier not yours. Same to see why we've raised your charges. Oh, and if you have any questions relating to this don't bother asking because we blank your enquiries. Fk em. Solution in link in tweet below.

• 
  LR (@raphy_lawren) reported 18 minutes ago

  @EE It's so frustrating that I can't speak to someone... It's only automated responses and a chat service. Everyone on there obviously don't know the job. I need to talk to someone on the phone.

• 
  Stuart (@Stuart61838784) reported 21 minutes ago

  @EE Or you can answer why is your network getting worse ? Yet you keeps putting prices up for this poor service, won’t be getting another contract out with when mine runs out again

• 
  Kristina Pla (she / her) (@I_love_mornings) reported 24 minutes ago

  @EE I already did that and they told me it was a general problem affecting several customers and that I should wait about a week for it to clear. This time has passed and it's still the same for me, hence why I'm enquiring

• 
  huw (@jonsie) reported 24 minutes ago

  @EE Hi - I'm afraid that I don't have the time to navigate your website/or call you ... just letting you know that your customer (account) details used the wrong email address and has none of your onboarding messages. If you have an email address which can be used, let me know