EE outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: Crowthorne, Maidenhead, Marlow, Reading, Fleet, Bracknell, Henley on Thames, High Wycombe, and Didcot.

City	Problem Type	Report Time
Crowthorne	Internet	1 day ago
Maidenhead	Internet	2 days ago
Marlow	Phone	3 days ago
Reading	Internet	4 days ago
Reading	Internet	15 days ago
Fleet	Phone	17 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Zac (@Williams_i_am1) reported 2 minutes ago from Theale, England

  @SamsHusband @EE They said that if they can't provide signal, I'm free to leave my contract. Then told me if I get wifi (on order just not with them) that it will solve my problem. Useless network.

• 
  Dr Katie Bates (@prometheus3) reported 2 minutes ago from Reading, England

  Really great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.

• 
  wadhwaRD (@rishidwadhwa) reported 6 minutes ago from Reading, England

  I have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !

• 
  Steven (@nurburgsteve) reported 11 minutes ago from Theale, England

  @EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?

• 
  Gareth Dean (@GarethDeanPR) reported 12 minutes ago from South Stoke, England

  @EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.

• 
  Heather Duffin (@RustyBearsMum) reported 16 minutes ago from East Hagbourne, England

  @EE Your phone system's not fixed yet. My husband's unable to make or receive calls (as at 13.46 in central London). Help!!

• 
  Nate 🏳️‍🌈 (@nathanjrogers) reported 17 minutes ago from Wokingham, England

  So much money paid to @EE for a service that is not currently being used at all. #whatawaste

• 
  Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported 22 minutes ago from Reading, England

  @ItsJamesPowers @EE I found #EE to be a good network and generally customer service & support personnel were without fault. However, where the company still fails is it's inflexible attitude around tariffs for monthly pay/contracted customers. Unlike competitors they will not allow tariff drops.

• 
  Johnny Norris (@TheJohnnyNorris) reported 24 minutes ago from Wooburn, England

  @EE Because my experience with #EE has been awful. My phone doesn’t work in Europe, the reception at home is dreadful (despite the salesman reassuring us that we’re in a good reception area). They cut MY phone off when my son upgraded & our #EE broadband is the worst we’ve ever had.

• 
  Ultra Mugnus (@mkn1ght) reported 26 minutes ago from Reading, England

  Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?

• 
  x.acity01 (@xacity01) reported 27 minutes ago from Wokingham, England

  Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 30 minutes ago from Wokingham, England

  @EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…

• 
  Ollie Weaver (@weavero96x) reported 31 minutes ago from Bracknell, England

  Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..

• 
  Brian Russell (@running_gooner) reported 32 minutes ago from Wokingham, England

  @EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡

• 
  Pieter Le Roux (@pietergriffin) reported 33 minutes ago from Camberley, England

  @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

• 
  Vix Bilton (@VictoriaBilton) reported 33 minutes ago from Reading, England

  @EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling

• 
  Zac (@Williams_i_am1) reported 34 minutes ago from Theale, England

  @SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 37 minutes ago from Wokingham, England

  @EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 48 minutes ago from Wokingham, England

  So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead

• 
  RAY of sunshine (@Ray32200186) reported 49 minutes ago from Winkfield, England

  @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul 🖖 (@RonkaGuy) reported 3 minutes ago

  Hey @EE I'm currently in the US and unable to send text messages. Everything else works. I spoke with your first and second line helpdesk and unable to fix. Where do I go now to get this resolved.

• 
  Sarah Dixon (@SiDix67) reported 5 minutes ago

  As I am having one of "those" days... a) Why does it take a GP 2 days to issue a prescription when the system was made digitial to "streamline" the service? b) @EE Have you any idea just how frustrating your diagnostic bots are when your issue does not fit a "box"?

• 
  CaptainDarkseason (@CDarkseason) reported 9 minutes ago

  If anyone is paying @EE for Game Pass Ultimate be aware they are ripping you off. Game Pass Ultimate is currently £16.99pm however EE are charging £22pm. Hit that cancel button and buy direct from @XBOX

• 
  Mark Randall (@MarkyTalk) reported 18 minutes ago

  @EE I’m not very happy with the deal I have currently and didn’t get anywhere with customer service. The only way for me to get a better deal apparently is to sign up with EE home broadband and I don’t want to do that.

• 
  Gazza Noble (@Gazza_Noble) reported 18 minutes ago

  @EE why would your agents book open reach a totally different job to what I needed done then open reach turn up randomly without telling me their are coming then cancel Job so now I have to go through whole process again,and you say are no1 in the UK ????

• 
  Purpleparrotuk (@purpleparrotuk) reported 21 minutes ago

  @ee phone mast appears to be down MK1 1SW. Lots of people with EE, no phone signal and no 5G.

• 
  ChrisM (@chrismaddison74) reported 23 minutes ago

  @WeAreOpenreach @EE so someone comes out today at lunchtime and since then my broadband doesn't work. It wasn't actually broken before you broke it and no one bothers to inform customers either. Non existent customer service as per usual. Charge a fortune for no actual service!!

• 
  human (@GarethSalisbur1) reported 26 minutes ago

  @DerekAllan61 @EE EE are robbing lying ***** , got my bill down to £15 a month with customer services , then get a letter saying that I have to pay £26 a month a week after I got the bill down . Was straight back on the phone and told them I ain’t paying more than £15 a month and that’s that.

• 
  D E A N 🍁 (@dalli_72) reported 28 minutes ago

  @C2_ANDY74 @EE Monthly my 5G is very poor but 1 block down the street I get excellent I don’t understand it

• 
  jason (@Jason29wctb) reported 30 minutes ago

  @EE I'm 54 only had a orange phone when it first started and binned the phone after a week ,there customer service was awful, so now EE/BT thought I'd give you ago , on o2 and since virgin owned it it's been the worst ,even there broadband is broken , I'll go into shop Saturday