EE Outage Report in Reading, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Reading come from postal codes RG7, RG1, RG2, RG5, RG4 and RG6.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Reading, England
The most recent EE outage reports came from the following cities: Didcot, Reading, Farnborough, Hook, Camberley, Maidenhead, High Wycombe, Bourne End, Wokingham, Bracknell, Yateley and Warfield.
| City | Problem Type | Report Time |
|---|---|---|
 Didcot |
Internet | |
| Reading |
Phone | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Total Blackout | |
| Farnborough |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Steven
(@nurburgsteve) reported
from
Theale, England
@EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?
-
Dave Hampton 🌍🌳
(@carboncoach) reported
from
Marlow Bottom, England
Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead
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Ollie Weaver
(@weavero96x) reported
from
Bracknell, England
Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..
-
James Snyder
(@StJamesofFleet) reported
from
Fleet, England
@ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?
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Steven
(@nurburgsteve) reported
from
Theale, England
@BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her
-
Stevie Stevie
(@Gobshy8e) reported
from
Marlow Bottom, England
@EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?
-
Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Wokingham, England
@EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.
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Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember
(@PeterBa82304711) reported
from
Reading, England
@ItsJamesPowers @EE They're happy to take money from you the customer but not always so helpful if you need something from them. And they're not particularly competetive when it comes to handsets & tariffs either. #EE was more expensive than major competitors, who incidently allow downward changes !
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on
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Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember
(@PeterBa82304711) reported
from
Reading, England
@ItsJamesPowers @EE I found #EE to be a good network and generally customer service & support personnel were without fault. However, where the company still fails is it's inflexible attitude around tariffs for monthly pay/contracted customers. Unlike competitors they will not allow tariff drops.
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Buddha Maitreya
(@sangyemaitreya) reported
from
Reading, England
@EE EE Georgia is insisting I use DM's but my DM's for everyone else are broken. Even @jack knows this!
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RAY of sunshine
(@Ray32200186) reported
from
Winkfield, England
@EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.
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Steven
(@nurburgsteve) reported
from
Theale, England
@SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…
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Cllr Patrick Keating 🔶🇺🇦
(@keatingpatrick) reported
from
Shinfield, England
Shocking pre Christmas service from @EE, failing to deliver a package and then refusing to honour orignal sale price despite their courrier being responsible for failed delivery.
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Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@EE @England Why can we never get connection on our EE networks over many years then?!
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x.acity01
(@xacity01) reported
from
Wokingham, England
Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!
-
Vix Bilton
(@VictoriaBilton) reported
from
Reading, England
@EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Patricia Young
(@FreakyPatty) reported
@nickywhit76 @mcwhirter_fiona @EE Maybe coming back slowly? My emails came and I could read them, Safari very slow and data still hit or Miss.
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Emma Chambers
(@EmmaChambers84) reported
@EE website says no known issues for data in the NE28 yet I and several others in close postcodes have no data either?! What's going on?
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Julia Lundgren
(@jupixi) reported
@EE what's going on with your network today? Can't access anything
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Keely Perryman
(@keely1089) reported
@EE HELP!!
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Rumer Kelleher
(@RumerKelleher) reported
@EE Wow. Are you completely unaware of the shambles currently happening within your network? mass outage, default replies to questions on here and no answers given and you have the gall to ask why someone would be annoyed with your customer service?
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Kai Kratos
(@kaibarber93) reported
@EE That's so frustrating. I went into an EE shop a few weeks ago to get this deal, but they had sold out of s21.... this sucks. This was the only deal that suited me. Never mind
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D
(@dmaccormackx) reported
@EE wanty get your **** together so I can go to bloody work
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Keliebetts(gilbert )
(@keliebetts) reported
@EE 4g not working??
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Jamie Clarke
(@Just_Jamie92) reported
@EE Having a weird issue with data, can use iMessage and YouTube etc but not able to use mobile websites and certain apps, could you please indicate if you’re actually down? @DowndetectorUK seems to suggest I’m not alone! #eedown
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Mark Jones 🏴
(@markjones_welsh) reported
@Ofcom Any chance you can look at @ee and let the thousands of customers currently being let down and ignored when we might get to use the services we pay for, pretending all is OK is not being a responsible business!