EE outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: Bourne End, Maidenhead, High Wycombe, Sandhurst, Marlow, Reading, Crowthorne, Fleet, and Bracknell.

City	Problem Type	Report Time
Bourne End	TV	1 day ago
Maidenhead	Internet	4 days ago
High Wycombe	Internet	18 days ago
Sandhurst	Phone	24 days ago
Marlow	Internet	25 days ago
Reading	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Tom (@Para_Tom999) reported 10 minutes ago from Camberley, England

  @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

• 
  Sebastian Garner (@sebgarner) reported 11 minutes ago from Bracknell, England

  @EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 19 minutes ago from Wokingham, England

  @EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her

• 
  Matt Rogers (@mattrogers9) reported 27 minutes ago from Didcot, England

  @EE I’ve just checked my bill the details I have for security match exactly so I really don’t see the issue

• 
  Zac (@Williams_i_am1) reported 31 minutes ago from Theale, England

  If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE

• 
  Stevie Stevie (@Gobshy8e) reported 32 minutes ago from Marlow Bottom, England

  @EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?

• 
  Ollie Weaver (@weavero96x) reported 33 minutes ago from Bracknell, England

  Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 35 minutes ago from Wokingham, England

  So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead

• 
  Zac (@Williams_i_am1) reported 37 minutes ago from Theale, England

  @EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee

• 
  Imogen (@ImogenRyan93) reported 40 minutes ago from Reading, England

  Just ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE

• 
  Harvey (@HarveyWelch) reported 47 minutes ago from Wokingham, England

  @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

• 
  Jerrie Sambers (@MonsieurSambers) reported 48 minutes ago from Reading, England

  @EE I don’t mind the charges. And yes, a new phone won’t be bad at all.

• 
  RAY of sunshine (@Ray32200186) reported 51 minutes ago from Winkfield, England

  @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 54 minutes ago from Wokingham, England

  Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on

• 
  Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported 54 minutes ago from Reading, England

  @ItsJamesPowers @EE They're happy to take money from you the customer but not always so helpful if you need something from them. And they're not particularly competetive when it comes to handsets & tariffs either. #EE was more expensive than major competitors, who incidently allow downward changes !

• 
  Buddha Maitreya (@sangyemaitreya) reported 55 minutes ago from Reading, England

  @EE EE Georgia is insisting I use DM's but my DM's for everyone else are broken. Even @jack knows this!

• 
  Johnny Norris (@TheJohnnyNorris) reported 56 minutes ago from Wooburn, England

  @EE Because my experience with #EE has been awful. My phone doesn’t work in Europe, the reception at home is dreadful (despite the salesman reassuring us that we’re in a good reception area). They cut MY phone off when my son upgraded & our #EE broadband is the worst we’ve ever had.

• 
  Steven (@nurburgsteve) reported 57 minutes ago from Theale, England

  @SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 58 minutes ago from Wokingham, England

  @EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…

• 
  Paul Hunsdon (@Hunsy1969) reported 58 minutes ago from Wokingham, England

  After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SuePen (@SuePen5) reported 5 minutes ago

  @Amber23485515 @LeilaniDowding @EE Hi Anna, that must have been really awful, I've not been unlucky enough to have one that long, the longest power cut we've had was 6 days

• 
  Andrew Robinson (@apr9999) reported 14 minutes ago

  @EE Spent 73 minutes on phone with Sebi (23 mins), Graham (12 mins) & Henry (38 mins) of EE earlier. I have a big issue that Henry promised he would find a solution for & then call me back. That was nearly 5 hours ago! He initially said he'd be back to me in 10 minutes. DISGRACE!

• 
  michael seddon (@58g_ms) reported 16 minutes ago

  @EE what is going on with my issue with my hub not working and it being a ee. Issue !!

• 
  Ian Wardell (@ian_wardell) reported 18 minutes ago

  @EE As I've said, I've already tried around 20 times, and I've already said this 150 simply doesn't work, hence cannot be a legitimate number. How many more times must I try?? If one has to have a mobile contract with EE than this would explain it.

• 
  The Manchester Dub (@manchesterdub) reported 18 minutes ago

  @EE @GoogleUK I have a warranty screen repair to boom in on my Pixel. I've been directed to Trafford Centre store by Google but I just get cut off when I call. Can you help?

• 
  S (@Sarah_FireHorse) reported 23 minutes ago

  @LeilaniDowding @EE So the answer seems to be an emergency generator. Or you can plug starlink into a car adapter - that’s another emergency option, run it off your car battery.

• 
  Andrew Robinson (@apr9999) reported 27 minutes ago

  @EE You could if you wanted to. They could call me, verify me, send a one time PIN, confirm I'm the a/c holder. Just like they do on inbound. Tried twice this morning & had to give up after>10 minutes listening to the awful music. This is re broadband but I may cancel my phone too!

• 
  KMA (@KMAUK24) reported 29 minutes ago

  @EE I have done this and had no signal for 3 days now! Unless on WiFi! Will Be making a complaint and using this as evidence

• 
  Andy (Honk Honk) Robertson (@AndyRob04327914) reported 30 minutes ago

  @ee why are so utterly terrible. BT want even this bad. You've added a layer of extra awful to what was already a very expensive service.

• 
  Burytownfan (@shardcreek) reported 30 minutes ago

  @EE really bad experience today. Engineers supposed to turn up to setup broadband, waited 8 hours, no show, no telephone call, called customer service spent 35 minutes on hold to be told they were coming. Just got an automated text: sorry we missed you book another appointment