EE Outage Report in Reading, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Reading come from postal codes RG1, RG7, RG30, RG5, RG6 and RG2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at EE
EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Reading, England
The most recent EE outage reports came from the following cities: High Wycombe, Bourne End, Didcot, Reading, Camberley, Wokingham, Bracknell, Yateley, Warfield, Maidenhead and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 High Wycombe |
Wi-fi | |
| Bourne End |
Phone | |
| Didcot |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Camberley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Sebastian Garner
(@sebgarner) reported
from
Bracknell, England
@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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Ultra Mugnus
(@mkn1ght) reported
from
Reading, England
Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?
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Charu Malhotra
(@cm_charu) reported
from
Wokingham, England
Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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Gareth Dean
(@GarethDeanPR) reported
from
South Stoke, England
@EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Imogen
(@ImogenRyan93) reported
from
Reading, England
Just ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE
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Ryan R 🏴
(@RyanRay74) reported
from
Wooburn, England
@Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Imogen
(@ImogenRyan93) reported
from
Reading, England
Should I just give up and realise my S20 Ultra is never going to arrive 😩 @EE
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Dr Katie Bates
(@prometheus3) reported
from
Reading, England
Really great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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N9 SZN 🥽
(@nanafasante) reported
from
Reading, England
@EE Na the problem persists
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Nate 🏳️🌈
(@nathanjrogers) reported
from
Wokingham, England
So much money paid to @EE for a service that is not currently being used at all. #whatawaste
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
EE Issues Reports
Latest outage, problems and issue reports in social media:
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john warnock
(@leagravell) reported
@EE what a stupid advert smart kettle & smart toaster completely unnecessary items. as the phone doesn't put the water in the kettle or the bread in the toaster. while your doing that you may as well turn them on #Bonkers
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Rachael
(@Rachet1988) reported
Hey @VirginMoney and @EE can one of you please fix the issue so I receive one time codes instead of just passing me back and forth! 😩 The stress of not being able to access my account is making me sick.
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Valentina
(@My4Girls1984) reported
@EE Unfortunately no it's been down for 9 days now and customer services have no time line as to when it will be fixed. Its a pain I have 6 lines and none of them work outside the house.
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𝐒𝐢𝐫 𝐉𝐮𝐬𝐭𝐢𝐧 𝐁𝐚𝐢𝐥𝐞𝐲 🎨 🖌️ 💙👺🌻👽🚥
(@JustinBaileyart) reported
@EE Thanks Ashley I rang but you're really busy at the moment. I'll try later. I'm not sure if it's a problem you can resolve. Good customer service btw.
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Catherine Glover
(@CathHaworth) reported
@EE my local area RM17 is completely down - can you confirm there is no issue? Coverage checker doesn’t show anything
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Mark Wigmore
(@MarkAWigmore) reported
@MoneySavingExp I would but the mobile signal is rubbish here thanks to @EE
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𝐒𝐢𝐫 𝐉𝐮𝐬𝐭𝐢𝐧 𝐁𝐚𝐢𝐥𝐞𝐲 🎨 🖌️ 💙👺🌻👽🚥
(@JustinBaileyart) reported
@EE I think it's more a problem with the MacBook. It just won't start now. It froze when I put the router password in. So I shutdown to try it again and now I just goes into a loop of the start-up process stopping at a certain point. The router works on my ancient mac mini.
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Nathan Hall
(@NathanHall90) reported
@EE Hi Jamie. The status checker is fine. However I’m having intermittent problems with videos stopping and starting/buffering on things like tiktok, Instagram not loading up properly or stories not opening for example
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Richard Forster
(@Tystar00) reported
@EE If you want to pay a fortune, but not get any service, Then EE is number 1 for worst signal ever
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MJI71
(@Mji71Matt) reported
@EE Absolute disgrace your customer service line. Wait times are fictitious never less than a hour. I give up., I’ll go elsewhere