EE Outage Report in Reading, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Reading come from postal codes RG31, RG1, RG5, RG30, RG2, RG6 and RG10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Reading, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Reading, England
The most recent EE outage reports came from the following cities: High Wycombe, Maidenhead, Reading, Fleet, Farnborough, Wokingham, Crowthorne, Didcot and Bracknell.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Sebastian Garner
(@sebgarner) reported
from
Bracknell, England
@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
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N9 SZN 🥽
(@nanafasante) reported
from
Reading, England
@EE Na the problem persists
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francky
(@CesaireF) reported
from
Maidenhead, England
@Top_CashBack @EE With @Top_CashBack the advertised cashback amount never the one received. @quidco is more reliable
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Dr Katie Bates
(@prometheus3) reported
from
Reading, England
Really great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.
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Imogen
(@ImogenRyan93) reported
from
Reading, England
Just ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE
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Charu Malhotra
(@cm_charu) reported
from
Wokingham, England
Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy
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Ryan R 🏴
(@RyanRay74) reported
from
Wooburn, England
@Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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wadhwaRD
(@rishidwadhwa) reported
from
Reading, England
I have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Imogen
(@ImogenRyan93) reported
from
Reading, England
Should I just give up and realise my S20 Ultra is never going to arrive 😩 @EE
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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Matt Rogers
(@mattrogers9) reported
from
Didcot, England
@EE I’ve just checked my bill the details I have for security match exactly so I really don’t see the issue
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Brian Russell
(@running_gooner) reported
from
Wokingham, England
@EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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Nate 🏳️🌈
(@nathanjrogers) reported
from
Wokingham, England
So much money paid to @EE for a service that is not currently being used at all. #whatawaste
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Joe
(@JoeBoe1) reported
@EE this is the second time in as many weeks now that the signal in my area has been down. I use both a dongle and an iPhone 12 mini, I rely on both for work. What is going on?! I don't pay £81 a month for this.
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Gillian McNaull
(@gillmcn01) reported
@EE I beg you to get in touch with me - I am now approaching three weeks with no land-line, no broadband, no mobile, intermittent wifi, multiple engineer call outs, no resolution. Back to work Monday and I really need this to be fixed.
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𝕊𝕢𝕦𝕒𝕥𝕤'𝕟'𝔾𝕚𝕘𝕘𝕝𝕖𝕤
(@squatsngiggles) reported
@EE Guys you should maybe rethink who you use to deliver products to customers because it could end up looking bad for your reputation too. Ordered a phone to be delivered on Tuesday, the courier then couldn't deliver it until Thursday as there was a delay and then
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Wulfen
(@Craig10257858) reported
@EE Why it it you ask people to verify before they can top up a sim ?? I’m using it for w mobile data only in a router won’t let you register as not a mobile customer either as broadband customer so left out of pocket for a SIM card that doesn’t work!!
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Amy Howell
(@AmyHowe26335919) reported
@EE Hi, I am moving to an area of slow WIFI speed. Someone has advised me that I can get a router and a SIM card to combat this and have quicker speed. How do I know if your network would work well enough for this in my area (I am currently with EE so was hoping to stay with you)
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Nicola 🌱ⓥ
(@NoojiWooji) reported
@EE This is great news! To bad you treat your employees like rubbish though.
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dman666
(@Youngblod1985) reported
@EE Yeah been doing that but such a poor service we are just going around in circles im putting it on your social media so other cab see your not the award winning provider you think you are and we are not the only ones this has happened to as your your colleagues have told me
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Natasha
(@natashaleiper) reported
@EE Have had terrible signal for the last two days. Are there any known issues in the SE26 area?
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hal 👾
(@halhod) reported
@EE where do you get off calling my prepaid number to upsell stuff to me. never do that again. i did not opt in to your marketing gunge
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Nicholas McCluskey
(@NikMcCluskey) reported
@EE I want to cancel my broadband as the contract has come to its end. Can I do this online? I can't see a way to do it through my account.