EE Outage Report in Reading, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Reading come from postal codes RG1, RG31, RG10, RG4, RG30 and RG5.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Reading, England
The most recent EE outage reports came from the following cities: Reading, Maidenhead, High Wycombe, Didcot, Fleet, Bracknell, Yateley, Bourne End, Shinfield and Crowthorne.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Phone | |
| Maidenhead |
Internet | |
| High Wycombe |
Internet | |
| Reading |
Internet | |
| High Wycombe |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Imogen
(@ImogenRyan93) reported
from
Reading, England
Just ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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N9 SZN 🥽
(@nanafasante) reported
from
Reading, England
@EE Na the problem persists
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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Charu Malhotra
(@cm_charu) reported
from
Wokingham, England
Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy
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Gareth Dean
(@GarethDeanPR) reported
from
South Stoke, England
@EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom
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Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@EE @England Why can we never get connection on our EE networks over many years then?!
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Ultra Mugnus
(@mkn1ght) reported
from
Reading, England
Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?
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Sebastian Garner
(@sebgarner) reported
from
Bracknell, England
@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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Ryan R 🏴
(@RyanRay74) reported
from
Wooburn, England
@Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Nate 🏳️🌈
(@nathanjrogers) reported
from
Wokingham, England
So much money paid to @EE for a service that is not currently being used at all. #whatawaste
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Dr Katie Bates
(@prometheus3) reported
from
Reading, England
Really great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.
-
Imogen
(@ImogenRyan93) reported
from
Reading, England
Should I just give up and realise my S20 Ultra is never going to arrive 😩 @EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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footballconfidential
(@footballconfid1) reported
@djkinrade @EE Check out the Forbes list. Every billionaire has seen a HUGE rise in personal wealth since Covid struck. But of course all these companies “must” increase consumer prices to stay afloat. Poor them 🙄
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Kinrade
(@djkinrade) reported
@EE Explain to me which networks you own? I live in London and can't get 3 or 4g in my house. You aren't interested in providing good service. Frankly your sound bites are pathetic too.
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Jack Allen
(@jack9allen) reported
@EE @M_Davieswrites Re introducing roaming charges I could just about deal with but to increase by 9% is mental. Are you trying make inflation spiral out of control? Why you would do it is beyond me, you have made record profits and you try and make out like its for the customer. You say your (1/2)
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Paul 'Stewy' Stewart
(@Kidderlarlar) reported
@EE @EEHelpdesk I have had to write off 2 days of work as my internet and phone service has been down since Sunday. Is there any idea when it will be back on...???
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Jasmine Fakir
(@JasmineFakir) reported
@EE Hello I am trying to call you on 150 but it's not connecting. How can I speak to someone please regarding ordering a 5G sim for my new 5G phone. I am an existing customer. Thank you very much.
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donna phillips
(@donnaphillipsx) reported
@EE I don't need 'updates' I know everyday when I cant get through to speak to her what the situation is. I want to know when you are going to fix it! #porteynon #gower
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Chris Munroe
(@crizzlemunroe) reported
@virginmedia I spoke to your team already. Really poor service. They said there was nothing they could do. As I can’t be without a phone for 5 days I’ve signed up with @EE instead. I was able to walk into their shop this afternoon and get a new sim immediately.
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Jon Binstead
(@jonbinstead) reported
@EE Hi - I can't make any calls from Spain (even to cust service) and live chat isn't appearing on your website. Can someone please help me?
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Jack Allen
(@jack9allen) reported
@EE @M_Davieswrites You say it’s because you have a growing network, if you’re networks growing then it could be assumed you have more customers and more income into the business. We have been told now to ask for pay rises this year because it will fuel inflation yet we have a multi million (2/3)
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david
(@david66881118) reported
@UswitchUK @EE That’s funny, been trying to get hold of @EE customer service all day and still can’t get through and now it’s stopped ringing all together. Absolute shambles