EE Outage Report in Reading, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Reading come from postal codes RG1, RG31, RG7, RG2, RG30, RG5 and RG4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at EE
EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Reading, England
The most recent EE outage reports came from the following cities: Reading, Farnborough, Hook, Camberley, Maidenhead, High Wycombe, Bourne End, Didcot, Wokingham, Bracknell, Yateley and Warfield.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Total Blackout | |
| Farnborough |
Internet | |
| Reading |
TV | |
| Reading |
Total Blackout | |
| Reading |
Phone | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Wokingham, England
@EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.
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Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember
(@PeterBa82304711) reported
from
Reading, England
@ItsJamesPowers @EE They're happy to take money from you the customer but not always so helpful if you need something from them. And they're not particularly competetive when it comes to handsets & tariffs either. #EE was more expensive than major competitors, who incidently allow downward changes !
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Buddha Maitreya
(@sangyemaitreya) reported
from
Reading, England
@EE EE Georgia is insisting I use DM's but my DM's for everyone else are broken. Even @jack knows this!
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RAY of sunshine
(@Ray32200186) reported
from
Winkfield, England
@EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Marlow Bottom, England
Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE
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Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@EE @England Why can we never get connection on our EE networks over many years then?!
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x.acity01
(@xacity01) reported
from
Wokingham, England
Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!
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Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember
(@PeterBa82304711) reported
from
Reading, England
@ItsJamesPowers @EE I found #EE to be a good network and generally customer service & support personnel were without fault. However, where the company still fails is it's inflexible attitude around tariffs for monthly pay/contracted customers. Unlike competitors they will not allow tariff drops.
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Ollie Weaver
(@weavero96x) reported
from
Bracknell, England
Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..
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Steven
(@nurburgsteve) reported
from
Theale, England
@BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?
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Cllr Patrick Keating 🔶🇺🇦
(@keatingpatrick) reported
from
Shinfield, England
Shocking pre Christmas service from @EE, failing to deliver a package and then refusing to honour orignal sale price despite their courrier being responsible for failed delivery.
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Stevie Stevie
(@Gobshy8e) reported
from
Marlow Bottom, England
@EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?
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Steven
(@nurburgsteve) reported
from
Theale, England
@SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!
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Steven
(@nurburgsteve) reported
from
Theale, England
@EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on
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James Snyder
(@StJamesofFleet) reported
from
Fleet, England
@ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?
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Vix Bilton
(@VictoriaBilton) reported
from
Reading, England
@EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling
EE Issues Reports
Latest outage, problems and issue reports in social media:
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francis mccarthy
(@frannymc67) reported
@hatemornings @EE I've found with ee over the years if you request your pac code someone phones you within 10 minutes. They fall over backwards then to sort problem out . Hope this helps .👍
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S L
(@OptimisticLyon) reported
@EE My wife, my daughter and I have been with @VodafoneUK for years, and never had a problem, and they great customer service.. I think I will stick with them...
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PasDeDeux 💙
(@PasDeDeuxBetty) reported
@EE can you PLEASE help me out - have sent three DM’s this week but not one of them has been answered 🙏🏻
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owner of the shadows
(@mynewepisode) reported
@EE I was happy with your service but from some month ago is being so annoying your quality of service. In less than 3 month the network in my area have fallen 4 times and the last one was on Sunday until yesterday at 13:45, but today at 17:50 my network is down again.
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Fair(y)CW
(@mefairywc) reported
@EE hey, help me out, I'm trying to register a PAYG sim, but not successfully. Don't know what's wrong, can't call 150 from the sim.
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lil moe
(@moexdot) reported
@EE recently my wifi has been pretty bad, even with the ethernet connection, i have been experiencing very bad latency for no reason. I average around 150 ping and sometimes even getting over 500! Usually i get around 10-15? this is around the wd25 area
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Nik Coultas
(@nikcoultas) reported
@EE is it normal for 4G upload to be be significantly faster than download ? I keep logging problems and they keep coming back as no issue ... but we consistently see slow download, fast upload.
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BabyJalebi
(@babyjalebiz) reported
@EE EE sucks *****. Hidden charges, terrible customer service. @VodafoneUK is the best hands down. Speed, price point, contracts, and customer service especially.
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S L
(@OptimisticLyon) reported
@EE But it's crap in Yorkshire.
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MattyB
(@MattyBx9427) reported
Trying to place a new order @EE When I sign in with Old My EE it logs me in takes me to My ee home page And says final bill account closed clears my basket I need to find the deal again and it asks me to login in again and same process happens @EE