EE outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: Reading, High Wycombe, Marlow, Didcot, Farnborough, Hook, Camberley, and Maidenhead.

City	Problem Type	Report Time
Reading	Internet	2 days ago
High Wycombe	Phone	2 days ago
Marlow	Internet	6 days ago
Reading	Internet	8 days ago
Reading	Phone	18 days ago
Didcot	Internet	22 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Johnny Norris (@TheJohnnyNorris) reported 5 minutes ago from Wooburn, England

  @EE Because my experience with #EE has been awful. My phone doesn’t work in Europe, the reception at home is dreadful (despite the salesman reassuring us that we’re in a good reception area). They cut MY phone off when my son upgraded & our #EE broadband is the worst we’ve ever had.

• 
  Paul Hunsdon (@Hunsy1969) reported 8 minutes ago from Wokingham, England

  After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

• 
  Ultra Mugnus (@mkn1ght) reported 12 minutes ago from Reading, England

  Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?

• 
  Nate 🏳️‍🌈 (@nathanjrogers) reported 12 minutes ago from Wokingham, England

  So much money paid to @EE for a service that is not currently being used at all. #whatawaste

• 
  Buddha Maitreya (@sangyemaitreya) reported 13 minutes ago from Reading, England

  @EE EE Georgia is insisting I use DM's but my DM's for everyone else are broken. Even @jack knows this!

• 
  Zac (@Williams_i_am1) reported 16 minutes ago from Theale, England

  @EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it

• 
  Cllr Patrick Keating 🔶🇺🇦 (@keatingpatrick) reported 18 minutes ago from Shinfield, England

  Shocking pre Christmas service from @EE, failing to deliver a package and then refusing to honour orignal sale price despite their courrier being responsible for failed delivery.

• 
  Paul Hunsdon (@Hunsy1969) reported 19 minutes ago from Wokingham, England

  @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

• 
  Harvey (@HarveyWelch) reported 26 minutes ago from Wokingham, England

  @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

• 
  Dr Katie Bates (@prometheus3) reported 27 minutes ago from Reading, England

  Really great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.

• 
  Paul Hunsdon (@Hunsy1969) reported 31 minutes ago from Wokingham, England

  @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

• 
  Imogen (@ImogenRyan93) reported 31 minutes ago from Reading, England

  Should I just give up and realise my S20 Ultra is never going to arrive 😩 @EE

• 
  Steven (@nurburgsteve) reported 38 minutes ago from Theale, England

  @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?

• 
  James Snyder (@StJamesofFleet) reported 39 minutes ago from Fleet, England

  @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

• 
  Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported 39 minutes ago from Reading, England

  @ItsJamesPowers @EE I found #EE to be a good network and generally customer service & support personnel were without fault. However, where the company still fails is it's inflexible attitude around tariffs for monthly pay/contracted customers. Unlike competitors they will not allow tariff drops.

• 
  Zac (@Williams_i_am1) reported 42 minutes ago from Theale, England

  @SamsHusband @EE They said that if they can't provide signal, I'm free to leave my contract. Then told me if I get wifi (on order just not with them) that it will solve my problem. Useless network.

• 
  Andy CAULFIELD (@ANDYC2311) reported 43 minutes ago from Wokingham, England

  @EE @England Why can we never get connection on our EE networks over many years then?!

• 
  Heather Duffin (@RustyBearsMum) reported 44 minutes ago from East Hagbourne, England

  @EE @Terywall @AndrewRPines Still not working...

• 
  Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported 47 minutes ago from Reading, England

  @ItsJamesPowers @EE They're happy to take money from you the customer but not always so helpful if you need something from them. And they're not particularly competetive when it comes to handsets & tariffs either. #EE was more expensive than major competitors, who incidently allow downward changes !

• 
  Badly Drawn Byron (@Bjsfreaked) reported 51 minutes ago from Farnborough, England

  @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Harry (@pompeyhammer) reported 3 minutes ago

  @EE That doesn’t help in the slightest with watching TNT

• 
  Lynds Maple (@lyndsMaple) reported 3 minutes ago

  @EE riddle me this, why am I getting no little to no signal at home on the ground floor, upstairs only one bar. Signal checker says no problems but won't let me check further?!

• 
  Cyclinginlondon (@Cycle77lon) reported 5 minutes ago from London, England

  Why is @ee network coverage in the Wembley area...HA9 0YJ postcode to be specific

• 
  David Elliott (@DJE1007) reported 9 minutes ago

  @EE Hi, I am a new broadband customer & am trying to link it to your app. It keeps asking me for an account number which I can’t find, don’t seem to have an email with it on. How can I find out my account number? Thanks

• 
  Martinkellyandfamily (@martinc2012) reported 10 minutes ago

  @EE Tried to speak to someone yesterday and he basically said that EE do not guarantee a data and a voice signal at the same time! I said well it’s been fine for years but recently seems to have an issue where ever I can be in the country. Apparently it’s not a problem so I was told

• 
  4Viewers (@4Viewers) reported 10 minutes ago

  @anitajaneharris @Channel4 @EE Hey Anita - would you still be having issues with #Channel4? Is this with the #C4Streaming service?

• 
  Jayne with a Y (@JB_56_) reported 10 minutes ago

  @ee can you do anything to hurry up the activation for a new SIM card (same No kept). This is causing problems not having access to the phone. We weren’t told it takes up to 24 hours !

• 
  Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported 10 minutes ago

  @EE I have to say your support is exceptionally poor. For months now, I have been trying to resolve an issue with your app and now I cannot access TNT support. I called last week and was told to wait 72 hours. Called today and told to wait 7-10 days. Awful service.

• 
  debbiemacleod (@debbiedons) reported 16 minutes ago

  @EE how can we contact your broadband service? My dad has been trying all day up get through!

• 
  Dave Nichols (@DipDabDave) reported 17 minutes ago

  @EE Afternoon Guys, just been chatting to 1 of your team about upgrades etc. Really nice guy and helpful but the call dropped out ironically! Please pass on that I didn’t hang up on him and if he wants to call back he can 👍