EE outages and service status in Reading, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Reading, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Aug 19, 6:47 PM GMT+1.
- Internet (50%)
- Phone (40%)
- Wi-fi (10%)
The latest reports from users having issues in Reading come from postal codes RG7 , RG5 , RG1 , RG6 and RG31 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Reading, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 22: Problems at EE
EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Reading, England
The most recent EE outage reports came from the following cities: Sandhurst, Marlow, Reading, Crowthorne, Maidenhead, Fleet, Bracknell, Henley on Thames, High Wycombe, and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Sandhurst
|
Phone | 3 days ago |
|
Marlow
|
Internet | 4 days ago |
|
Reading
|
Phone | 9 days ago |
|
Reading
|
Phone | 11 days ago |
|
Reading
|
Internet | 17 days ago |
|
Reading
|
Wi-fi | 19 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England@EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her
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Imogen (@ImogenRyan93) reported from Reading, EnglandJust ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE
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Stevie Stevie (@Gobshy8e) reported from Marlow Bottom, England@EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?
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Harvey (@HarveyWelch) reported from Wokingham, England@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Jerrie Sambers (@MonsieurSambers) reported from Reading, England@EE I don’t mind the charges. And yes, a new phone won’t be bad at all.
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Tom (@Para_Tom999) reported from Camberley, England@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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Jamie Goodliffe (@Jamie367p) reported from Henley-on-Thames, EnglandAppalled by @EE customer service this afternoon. After I incurred a roaming charge clearly issued in error, nobody wants to resolve the issue. It’s great, hand over thousands of pounds to them and when there’s an error of £1.50 they won’t budge.
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Khurram Qayam (@kqbrain) reported from Reading, EnglandSuffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom
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Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England@EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.
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Lyndsey Rolfe (@Lyndseydwalker) reported from Wokingham, England@EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.
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Ultra Mugnus (@mkn1ght) reported from Reading, EnglandAnyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?
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Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, EnglandSo @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Ollie Weaver (@weavero96x) reported from Bracknell, EnglandGood afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..
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Heather Duffin (@RustyBearsMum) reported from East Hagbourne, England@EE @Terywall @AndrewRPines Still not working...
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Dave Hampton 🌍🌳 (@carboncoach) reported from Marlow Bottom, EnglandAnyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE
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Dr Katie Bates (@prometheus3) reported from Reading, EnglandReally great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.
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Zac (@Williams_i_am1) reported from Theale, England@EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it
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Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England@EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Jacklin (@IanJacklin1) reported@EE @nstoker Network doesn't allow calls here in the UK
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jellybean1976 (@jellybean_7676) reported@EE @EE this afternoon I've tried your WhatsApp help - the bot kept going round in circles and wouldn't put me through to anyone. Now I've tried 150 and it's a 20 min wait time
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Richard Stokes (@RSSWFC) reported@EE when will the Internet be back on in Bridlington 2 days now with no service?
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Mark Davison (@MarkDavisonUK) reported@KevlarBrock @EE Black routers are WiFi 6 and outdated, if you’re on a full fibre connection request the WiFi 7 routers that’ll hopefully fix the issue. See if they can send it free of charge if not escalate it.
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Ni(i)na Supremacy 🦈 (@CW_Skaters) reported@EE The EE app doesn't seem to be able to be downloaded on my non-British phone. I tried the number again and it's just saying not available. Bank is doing a charge back at this point since you can't help me.
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Mr Gray (@Monetization26) reported@EE I have just spent another 1hr 30mins on the phone when the phones been put down, this is and utterdisgrace. I will not spend my life on the phone to EE, I want a senior manager to ring me!!
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Baileys (@HanandGav) reported@EE Please can you confirm if there a network issue as boardband is down and there is no fix with the help recommendations. Is there a global outage. In CO11 area.
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Jim Gardiner (@jimmyg1972) reported@EE @birthdaycakexo I agree.....EEs only answer is check the coverage....the signal in Falkirk has been dreadful for years.....value for money is about 1 out of 10....time to move network shortly...
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Gareth Owen (@gjo2405) reported@EE Why have I got to keep on calling? Surely good customer service would look at the number of complaints about the poor broadband and then propose a solution? Oh and also take into account the number of times I’ve called during the course of the complaint as well as accept fault
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None Superior (@nonesuperior) reportedI’ve read time & again that a toxic workplace often reflects the character of its management, from senior leadership down to operations. @Concentrix is a clear example of this! And @EE is complicit in this with the upselling and unending sale targets. @Ofcom needs to look in.