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EE Outage Report in Reading, England

Why is my EE service not working?

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The latest reports from users having issues in Reading come from postal codes RG7 , RG2 , RG1 and RG6 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: Reading, Didcot, Farnborough, Hook, Camberley, Maidenhead, High Wycombe, Bourne End, Wokingham, Bracknell, and Yateley.

CityProblem TypeReport Time
Reading Phone 5 days ago
Didcot Internet 8 days ago
Reading Phone 8 days ago
Reading Internet 10 days ago
Reading Internet 10 days ago
Reading Total Blackout 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • running_gooner
    Brian Russell (@running_gooner) reported from Wokingham, England

    @EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • sebgarner
    Sebastian Garner (@sebgarner) reported from Bracknell, England

    @EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful

  • RyanRay74
    Ryan R 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RyanRay74) reported from Wooburn, England

    @Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!

  • pietergriffin
    Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

  • ImogenRyan93
    Imogen (@ImogenRyan93) reported from Reading, England

    Should I just give up and realise my S20 Ultra is never going to arrive 😩 @EE

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

  • nathanjrogers
    Nate 🏳️‍🌈 (@nathanjrogers) reported from Wokingham, England

    So much money paid to @EE for a service that is not currently being used at all. #whatawaste

  • cm_charu
    Charu Malhotra (@cm_charu) reported from Wokingham, England

    Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy

  • rishidwadhwa
    wadhwaRD (@rishidwadhwa) reported from Reading, England

    I have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !

  • ImogenRyan93
    Imogen (@ImogenRyan93) reported from Reading, England

    Just ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE

  • mattrogers9
    Matt Rogers (@mattrogers9) reported from Didcot, England

    @EE I’ve just checked my bill the details I have for security match exactly so I really don’t see the issue

  • CesaireF
    francky (@CesaireF) reported from Maidenhead, England

    @Top_CashBack @EE With @Top_CashBack the advertised cashback amount never the one received. @quidco is more reliable

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • prometheus3
    Dr Katie Bates (@prometheus3) reported from Reading, England

    Really great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.

  • pietergriffin
    Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

  • Para_Tom999
    Tom (@Para_Tom999) reported from Camberley, England

    @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

  • HarveyWelch
    Harvey (@HarveyWelch) reported from Wokingham, England

    @chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

  • nanafasante
    N9 SZN 🥽 (@nanafasante) reported from Reading, England

    @EE Na the problem persists

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • lorrainecri1954
    madwoman in the attic (@lorrainecri1954) reported

    @EE How can I escalate a problem? I have made 3 calls to tech support, over 2 hours in total and problem still not fixed. Each person goes through the same steps, gets me connected but then WiFi fails within minutes and the cycle repeats.

  • IhaveAnudge57
    Silent Laughter (@IhaveAnudge57) reported

    @EE Finally broken away from you guys after 20 years from one2one to T mobile to EE same number but your prices are getting a joke and considering everywhere has Wi-Fi in London and you can get a cheap VPN for security I no longer need your 5G coverage at overpriced rates

  • RealMunchie
    ᖇEᗩᒪᗰᑌᑎᑕᕼIE (@RealMunchie) reported

    @EE Sorry nope im done sir..... This is like the 7th time in 6 months this has happened to me. You say your the " Best Network In The Uk " I beg to differ! I will be cancelling my 24 month contract with you.

  • chireg69
    Lee Jones (@chireg69) reported

    @EE So I can just cancel my upgrades and re order now and I won't get the increase?

  • gregpeniket
    Greg (@gregpeniket) reported

    @EE got to be the worst mobile company in the UK! Can't wait to leave! Over priced and unwilling to help, disgraceful! #Avoid

  • Dare2Noble
    Nöbez 🏴‍☠️ (@Dare2Noble) reported

    @EE beyond a joke now, can’t get any form of signal, still paying full price for no service and left in situations where I’m without a phone. Beyond ridiculous.

  • mua_gem
    GemMUA (@mua_gem) reported

    @EE why is it that everyone who works for your telephone customer services is stupid and unhelpful? What is that? I have no idea why or how you've been rated number 1 for 9.5years apparently.

  • Harrietb88
    Harriet Bartlett (@Harrietb88) reported

    @EE Yet I continually don't have signal where I work! And we don't even have EU roaming anymore. It's a joke

  • Seyibabes
    Shayshay (@Seyibabes) reported

    @jesssicadele @EE Lol I feel like an idiot, paying almost £70 for a bloody phone I’ve had over two years lol! Never again.

  • Amyelisajem
    Amy Turner (@Amyelisajem) reported

    @KieferWooder @EE Same here and just had the worst customer service experience on the phone with them too. They were so rude and I was just looking for a way to soften the blow.