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EE outages and service status in Reading, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Reading, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 24, 7:46 AM GMT+1.
  • 57% Internet (57%)
  • 29% Phone (29%)
  • 14% Wi-fi (14%)

The latest reports from users having issues in Reading come from postal codes RG7 , RG31 and RG1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: High Wycombe, Maidenhead, Reading, Marlow, Didcot, Farnborough, Hook, and Camberley.

CityProblem TypeReport Time
High Wycombe Wi-fi 4 days ago
Maidenhead Internet 4 days ago
Reading Internet 13 days ago
High Wycombe Phone 13 days ago
Marlow Internet 17 days ago
Reading Internet 18 days ago

Nearby cities with recent reports

High Wycombe

1 recent signals

4 days ago
Maidenhead

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

  • mkn1ght
    Ultra Mugnus (@mkn1ght) reported from Reading, England

    Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?

  • prometheus3
    Dr Katie Bates (@prometheus3) reported from Reading, England

    Really great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.

  • Jamie367p
    Jamie Goodliffe (@Jamie367p) reported from Henley-on-Thames, England

    Appalled by @EE customer service this afternoon. After I incurred a roaming charge clearly issued in error, nobody wants to resolve the issue. It’s great, hand over thousands of pounds to them and when there’s an error of £1.50 they won’t budge.

  • teachandgeek
    Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on

  • kqbrain
    Khurram Qayam (@kqbrain) reported from Reading, England

    Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom

  • TheJohnnyNorris
    Johnny Norris (@TheJohnnyNorris) reported from Wooburn, England

    @EE Because my experience with #EE has been awful. My phone doesn’t work in Europe, the reception at home is dreadful (despite the salesman reassuring us that we’re in a good reception area). They cut MY phone off when my son upgraded & our #EE broadband is the worst we’ve ever had.

  • Bjsfreaked
    Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

  • sangyemaitreya
    Buddha Maitreya (@sangyemaitreya) reported from Reading, England

    @EE EE Georgia is insisting I use DM's but my DM's for everyone else are broken. Even @jack knows this!

  • StJamesofFleet
    James Snyder (@StJamesofFleet) reported from Fleet, England

    @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

  • Ray32200186
    RAY of sunshine (@Ray32200186) reported from Winkfield, England

    @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

  • mattrogers9
    Matt Rogers (@mattrogers9) reported from Didcot, England

    @EE I’ve just checked my bill the details I have for security match exactly so I really don’t see the issue

  • xacity01
    x.acity01 (@xacity01) reported from Wokingham, England

    Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

  • rishidwadhwa
    wadhwaRD (@rishidwadhwa) reported from Reading, England

    I have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !

  • ImogenRyan93
    Imogen (@ImogenRyan93) reported from Reading, England

    Just ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE

  • Para_Tom999
    Tom (@Para_Tom999) reported from Camberley, England

    @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

  • sebgarner
    Sebastian Garner (@sebgarner) reported from Bracknell, England

    @EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful

  • pietergriffin
    Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

  • Williams_i_am1
    Zac (@Williams_i_am1) reported from Theale, England

    @SamsHusband @EE They said that if they can't provide signal, I'm free to leave my contract. Then told me if I get wifi (on order just not with them) that it will solve my problem. Useless network.

  • teachandgeek
    Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    @EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • littlenaughty38
    penny smith (@littlenaughty38) reported

    @EE is there an issue sending messages it keeps coming up failed 😣

  • D_Paskell
    Daryl (@D_Paskell) reported

    @EE I need to change my inclusive extra but your app is down. How do I do this?

  • beakym
    Martin Jones (@beakym) reported

    @Strudle2807 @EE @NOW That's an interesting comment, since I swapped to EE I've had excellent service and none of the pixilated issues I used to get.

  • mat11217534
    Jill Matthews (@mat11217534) reported

    @EE EE mis sold me a broadband contract. I cancelled my contract with EE but they poached me back by misrepresenting the deal. Furious! My complaint registered but complaint closed yesterday without them even ringing me. I will not be renewing with EE

  • hilaryhendy
    Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported

    @EE I have to say your support is exceptionally poor. For months now, I have been trying to resolve an issue with your app and now I cannot access TNT support. I called last week and was told to wait 72 hours. Called today and told to wait 7-10 days. Awful service.

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE its crazy that since March 9th I've been trying to upgrade and had to take complaint to exec team, just rang up as nobody has addressed the complaint, the person I just spoke to done the upgrade with 0 issues, oh well you got me for another 3 years ;-)

  • deborahsacks
    Deborah Sacks (@deborahsacks) reported

    Oddly, their chatbot still isn’t dealing with the issue! @bt_uk @EE

  • liam_spx
    Liam Parry (@liam_spx) reported

    @EE Your customer service is appalling - why have I been contacted by Advancers about a debt towards you when I told your CS to cancel it two months ago for free Additionally when I have tried to pay the bill it has told me that EE servers are down and to try again.

  • DanielLBailey
    Daniel Bailey (@DanielLBailey) reported

    Once your contract term is done the service on @EE becomes poor. I've experienced it every time my contract runs out. Despite still paying for the service on a rolling contract. Why is that?

  • comm_triplev
    Don kk (@comm_triplev) reported

    @EE is the worst mobile network service provider in the UK. So fraudulent with incompetent customer service agents