EE Outage Report in Reading, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Reading come from postal codes RG31, RG1, RG30, RG5, RG7, RG2 and RG6.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Reading, England
The most recent EE outage reports came from the following cities: Maidenhead, Reading, Fleet, Farnborough, Wokingham, Crowthorne, Didcot, Bracknell and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 Maidenhead |
Phone | |
| Reading |
Internet | |
| Reading |
||
| Reading |
Internet | |
| Reading |
Phone | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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N9 SZN 🥽
(@nanafasante) reported
from
Reading, England
@EE Na the problem persists
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wadhwaRD
(@rishidwadhwa) reported
from
Reading, England
I have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !
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Brian Russell
(@running_gooner) reported
from
Wokingham, England
@EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡
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Heather Duffin
(@RustyBearsMum) reported
from
East Hagbourne, England
@EE Your phone system's not fixed yet. My husband's unable to make or receive calls (as at 13.46 in central London). Help!!
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Johnny Norris
(@TheJohnnyNorris) reported
from
Wooburn, England
@EE Because my experience with #EE has been awful. My phone doesn’t work in Europe, the reception at home is dreadful (despite the salesman reassuring us that we’re in a good reception area). They cut MY phone off when my son upgraded & our #EE broadband is the worst we’ve ever had.
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Jerrie Sambers
(@MonsieurSambers) reported
from
Reading, England
@EE I don’t mind the charges. And yes, a new phone won’t be bad at all.
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Sebastian Garner
(@sebgarner) reported
from
Bracknell, England
@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
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Imogen
(@ImogenRyan93) reported
from
Reading, England
Just ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE
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Ryan R 🏴
(@RyanRay74) reported
from
Wooburn, England
@Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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francky
(@CesaireF) reported
from
Maidenhead, England
@Top_CashBack @EE With @Top_CashBack the advertised cashback amount never the one received. @quidco is more reliable
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Heather Duffin
(@RustyBearsMum) reported
from
East Hagbourne, England
@EE @Terywall @AndrewRPines Still not working...
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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Zac
(@Williams_i_am1) reported
from
Theale, England
If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Imogen
(@ImogenRyan93) reported
from
Reading, England
Should I just give up and realise my S20 Ultra is never going to arrive 😩 @EE
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
@EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.
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Matt Rogers
(@mattrogers9) reported
from
Didcot, England
@EE I’ve just checked my bill the details I have for security match exactly so I really don’t see the issue
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Nate 🏳️🌈
(@nathanjrogers) reported
from
Wokingham, England
So much money paid to @EE for a service that is not currently being used at all. #whatawaste
EE Issues Reports
Latest outage, problems and issue reports in social media:
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fuHZion
(@fuHZion) reported
@EE Normally 4G is great but now I can barely connect, lots if disconnections, intermittent service ping over 1000ms, download speeds <1MB. Tried changing bands and various other things, what's going on? PE9 postcode area.
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Keith Brown
(@KeithBr89743464) reported
@EE Will do, just hoping for a bit better service than recently. Nothing against you but seems people over the phone don’t want to or can’t get you the deals you used to. Might end up going back in store.
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Roo
(@RachelHenshall1) reported
@EON_SE_en trying to get hold of you but due to poor service with @EE my phone won’t allow phone calls for longer than an introduction. However no matter how many times I call back no one rings back when cut off.
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Sarah 💖
(@sarahlouise899) reported
@EE is the network down in NG17 area as numerous people having problems
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amberlambsss 🥸
(@AmberVellacott) reported
from
Folkestone, England
Day two of no WiFi in Cheriton, I’m officially out of personal hotspot allowance… today is gonna be another long one. Sort it out @EE , businesses and people working from home depend on this service 😭
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MrCricket
(@MrCrick52128045) reported
@EE Is there problems with the network in the south west area. Running very slow and can’t load web pages
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Superman is C K
(@supertinytimo) reported
@EE absolutely horrible company. Been made out to be a liar and a thief. Not got a hand set form you lot but still expected to pay £50 a month for a SIM card . Spoke to a company about cancelling my contact as you have not proved a working phone and have broke our deal
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Emma
(@emmasxph) reported
Hi @EE, I have a package from you that is meant for someone else. DPD won't take it back and I can't get through to a human at EE - can you help?
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Source A
(@2018Stevie) reported
@EE Pretty poor then, was held back due to Covid and now going to have to wait a month before getting it
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Lee Davies
(@Iammintxbo) reported
@EE how can something as simple as using the wrong address cancel someone’s broadband?? It’s an absolute joke, there needs to be more safeguards in place. I’ve now got no broadband quite possibly the rest of the week into next week. Frankly, I’m ******** fuming.