EE outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: Reading, Fleet, High Wycombe, Maidenhead, Marlow, Didcot, Farnborough, and Hook.

City	Problem Type	Report Time
Reading	Internet	3 days ago
Fleet	Phone	4 days ago
High Wycombe	Wi-fi	9 days ago
Maidenhead	Internet	9 days ago
Reading	Internet	17 days ago
High Wycombe	Phone	18 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported 2 minutes ago from Reading, England

  @ItsJamesPowers @EE I found #EE to be a good network and generally customer service & support personnel were without fault. However, where the company still fails is it's inflexible attitude around tariffs for monthly pay/contracted customers. Unlike competitors they will not allow tariff drops.

• 
  x.acity01 (@xacity01) reported 3 minutes ago from Wokingham, England

  Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!

• 
  Badly Drawn Byron (@Bjsfreaked) reported 6 minutes ago from Farnborough, England

  So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.

• 
  Harvey (@HarveyWelch) reported 10 minutes ago from Wokingham, England

  @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

• 
  Steven (@nurburgsteve) reported 15 minutes ago from Theale, England

  @EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?

• 
  Heather Duffin (@RustyBearsMum) reported 15 minutes ago from East Hagbourne, England

  @EE Your phone system's not fixed yet. My husband's unable to make or receive calls (as at 13.46 in central London). Help!!

• 
  Stevie Stevie (@Gobshy8e) reported 16 minutes ago from Marlow Bottom, England

  @EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?

• 
  Khurram Qayam (@kqbrain) reported 17 minutes ago from Reading, England

  Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 17 minutes ago from Wokingham, England

  @EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…

• 
  Ultra Mugnus (@mkn1ght) reported 17 minutes ago from Reading, England

  Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?

• 
  Sebastian Garner (@sebgarner) reported 20 minutes ago from Bracknell, England

  @EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful

• 
  Ryan R 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RyanRay74) reported 20 minutes ago from Wooburn, England

  @Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!

• 
  Zac (@Williams_i_am1) reported 35 minutes ago from Theale, England

  If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE

• 
  Steven (@nurburgsteve) reported 36 minutes ago from Theale, England

  @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?

• 
  Jamie Goodliffe (@Jamie367p) reported 44 minutes ago from Henley-on-Thames, England

  Appalled by @EE customer service this afternoon. After I incurred a roaming charge clearly issued in error, nobody wants to resolve the issue. It’s great, hand over thousands of pounds to them and when there’s an error of £1.50 they won’t budge.

• 
  Lyndsey Rolfe (@Lyndseydwalker) reported 49 minutes ago from Wokingham, England

  @EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.

• 
  Paul Hunsdon (@Hunsy1969) reported 51 minutes ago from Wokingham, England

  After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

• 
  Matt Rogers (@mattrogers9) reported 52 minutes ago from Didcot, England

  @EE I’ve just checked my bill the details I have for security match exactly so I really don’t see the issue

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 54 minutes ago from Marlow Bottom, England

  Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE

• 
  Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported 56 minutes ago from Reading, England

  @ItsJamesPowers @EE They're happy to take money from you the customer but not always so helpful if you need something from them. And they're not particularly competetive when it comes to handsets & tariffs either. #EE was more expensive than major competitors, who incidently allow downward changes !

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kerry8879 (@salwaykerry) reported 7 minutes ago

  @GBNEWS I've been with @EE for years, if they ration or bump up prices, kiss goodbye to alot of customers who will go elsewhere, I already know deals are available for same package at near half the cost, these companies are also not threatening to ration our signal, wtf EE?

• 
  🇬🇧🦈🄰🄶🄴🄽🅃 357🦈🇬🇧 (@Adamh29A) reported 7 minutes ago

  @ee @O2 if yous do start to slow speeds yous better reduce the bills and prices because your in breach of contract

• 
  Bryan Pinto (@bryanp247) reported 7 minutes ago

  @EE Sorry they couldnt help set up calling on my watch or why i lose internet when out and about

• 
  Maria Zelenova (@maria__zelenova) reported 8 minutes ago

  @EE Ok, I’ll call (yet again). I will also be filing a consumer protection complaint because you guys have no business calling yourselves “UK’s best network” and my partner and I deserve some real accountability for the stress you’ve caused us.

• 
  Lynda Hull (@lyndannh) reported 14 minutes ago

  @EE URGENT I am in Australia. My 7 day pass has expired. I have been trying for an hour to renew it. Need immediate help please. Emergency.

• 
  Fiona Mullen (@FionaMullenCY) reported 17 minutes ago

  @hridoyreh @OrevaZSN Similar with @EE. Locked out. Won’t receive SMSs or calls. They took my € for top up (I thought that was the cause of no SMSs). I can’t get to the website. Password not recognised. Can’t change it because the SMS never arrives. Luckily it is not my primary number. Good bye EE.

• 
  Micky Jones (@MickyJones_) reported 20 minutes ago

  @OnSamps @EE Jeez look at all the scam accounts you attracted lol. They are all reading off the same script, the least they can do is admit there's a problem

• 
  Neil Davis (@neiltheshaker) reported 22 minutes ago

  @EE I’ve bought a product from you and you expect me to chase you for an update? Wow when I eventually receive it it’ll be coming straight back to you! Absolutely pathetic customer service…

• 
  ChrisM (@chrismaddison74) reported 24 minutes ago

  @TheHappyBrit @EE Website is crap as well!!

• 
  Simon Pearce 😈🏒🤘 (@r45her) reported 28 minutes ago

  @smith_freddo @EE @tonycarmelo15 The **** app is the main reason I can't wait to leave EE at end of contract