EE Outage Report in Reading, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Reading come from postal codes RG1, RG10, RG30, RG31, RG5, RG6, RG2 and RG7.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Reading, England
The most recent EE outage reports came from the following cities: High Wycombe, Reading, Warfield, Maidenhead, Didcot, Fleet, Bracknell, Yateley, Bourne End and Shinfield.
| City | Problem Type | Report Time |
|---|---|---|
 High Wycombe |
Internet | |
| High Wycombe |
Phone | |
| Reading |
Phone | |
| High Wycombe |
Internet | |
| Reading |
Phone | |
| Warfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on
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Stevie Stevie
(@Gobshy8e) reported
from
Marlow Bottom, England
@EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…
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Vix Bilton
(@VictoriaBilton) reported
from
Reading, England
@EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling
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Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@EE @England Why can we never get connection on our EE networks over many years then?!
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James Snyder
(@StJamesofFleet) reported
from
Fleet, England
@ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?
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Steven
(@nurburgsteve) reported
from
Theale, England
@BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?
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Steven
(@nurburgsteve) reported
from
Theale, England
@SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!
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Ultra Mugnus
(@mkn1ght) reported
from
Reading, England
Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?
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Ollie Weaver
(@weavero96x) reported
from
Bracknell, England
Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..
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Steven
(@nurburgsteve) reported
from
Theale, England
@EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?
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Buddha Maitreya
(@sangyemaitreya) reported
from
Reading, England
@EE EE Georgia is insisting I use DM's but my DM's for everyone else are broken. Even @jack knows this!
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Marlow Bottom, England
Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE
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RAY of sunshine
(@Ray32200186) reported
from
Winkfield, England
@EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.
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Gareth Dean
(@GarethDeanPR) reported
from
South Stoke, England
@EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Wokingham, England
@EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.
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x.acity01
(@xacity01) reported
from
Wokingham, England
Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Grant
(@MrSatansMother) reported
@EE I am sick and tired of complaining about your lack of service. I have bounced around several of your tech depts to be told "There is nothing we can do." You are under contract with me and you are failing to provide. Respond and fix this issue. You are appalling as a company.
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shawnna gleeson
(@gleesonshawnna1) reported
@EE @EE have been harassing me for months- as per dm I’m going through the financial ombudsmen- this has been one of the worst experiences of my life, never mind customer service, the stress and anxiety caused is inexcusable
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Jordan mackinder
(@Jmack133) reported
@EE not had more than one bad service today in and around Tewksbury?? Any reason for this ??
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Shazza Dazza
(@shazzypops_x) reported
@EE are there issues in the Mawdesley area? The WiFi keeps connecting & then disconnecting. Wouldn't be too bad but my phone is EE and I already can't get signal here 🙈
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Keith Pates
(@KeithCP2) reported
@EE Hi Michael I saw your message and again last night I had to put the password in again on the phone for the wifi, it seems to happen a lot lately, it is a samsung Galaxy J3 Pro storage issues all the time due to app updates it wants, I will never have another samsung
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Danny
(@neilacker) reported
@EE Is EE down in St Helens area had a bad signal since Monday at least
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WatfordFcRob
(@WatfordFcRob) reported
is going to be saving about £10 a month on my Broadband by switching from Sky to @BT_UK (same package) & thanks to that switch i'll also be saving about £4 on my @EE mobile phone bill as well. A massive thanks to the #EE customer service person who sorted it out for me earlier.
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Casey
(@CaseyFi_x) reported
And the other person's. I am now receiving messages which are clearly meant for them. I'm very confused as to why this is happening. Can anyone help me? @EE @WhatsApp
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shawnna gleeson
(@gleesonshawnna1) reported
@YourEDIDude I’ve lost all faith in @EE - it’s been awful, ombudsman looking at it for me now
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Micky O’Sullivan
(@MickyOSullivan1) reported
@EE No broadband again !!!! Such a frustrating service from day 1 of activation.