EE Outage Report in Reading, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Reading come from postal codes RG1, RG40, RG7 and RG10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 26: Problems at EE
EE is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Phone (35%)
-
Internet (34%)
-
Total Blackout (18%)
-
Wi-fi (8%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Reading, England
The most recent EE outage reports came from the following cities: Reading, Henley on Thames, Sandhurst, Farnborough, High Wycombe, Fleet, Bracknell, Binfield, Camberley and Crowthorne.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Phone | |
| Reading |
Internet | |
| Reading |
Phone | |
| Reading |
Phone | |
| Henley on Thames |
Phone | |
| Sandhurst |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
-
Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember
(@PeterBa82304711) reported
from
Reading, England
@ItsJamesPowers @EE They're happy to take money from you the customer but not always so helpful if you need something from them. And they're not particularly competetive when it comes to handsets & tariffs either. #EE was more expensive than major competitors, who incidently allow downward changes !
-
Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember
(@PeterBa82304711) reported
from
Reading, England
@ItsJamesPowers @EE I found #EE to be a good network and generally customer service & support personnel were without fault. However, where the company still fails is it's inflexible attitude around tariffs for monthly pay/contracted customers. Unlike competitors they will not allow tariff drops.
-
James Snyder
(@StJamesofFleet) reported
from
Fleet, England
@ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?
-
Dave Hampton 🌍🌳
(@carboncoach) reported
from
Marlow Bottom, England
Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE
-
Buddha Maitreya
(@sangyemaitreya) reported
from
Reading, England
@EE EE Georgia is insisting I use DM's but my DM's for everyone else are broken. Even @jack knows this!
-
Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her
-
Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…
-
Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on
-
Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead
-
Ollie Weaver
(@weavero96x) reported
from
Bracknell, England
Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..
-
Steven
(@nurburgsteve) reported
from
Theale, England
@SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!
-
Steven
(@nurburgsteve) reported
from
Theale, England
@BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?
-
Steven
(@nurburgsteve) reported
from
Theale, England
@EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?
-
Vix Bilton
(@VictoriaBilton) reported
from
Reading, England
@EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling
-
Stevie Stevie
(@Gobshy8e) reported
from
Marlow Bottom, England
@EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?
-
Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Wokingham, England
@EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.
-
x.acity01
(@xacity01) reported
from
Wokingham, England
Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!
-
RAY of sunshine
(@Ray32200186) reported
from
Winkfield, England
@EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.
-
Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@EE @England Why can we never get connection on our EE networks over many years then?!
-
Khurram Qayam
(@kqbrain) reported
from
Reading, England
Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris Birch
(@seabee41) reported
What has happened to @EE customer service? First they message me to say they are trebling my SIM contract price. Then make it impossible to leave after over 30 years with them because nobody can answer the phone....just cancel the DD and buy another SIM I guess?
-
Mart
(@MartCAFC45) reported
So the @EE phone message “we strive to give the best customer service “ 20 Mins later still on hold.
-
Andrew
(@Andrewislington) reported
@TheEvEngineer @EE I’ll second that, VF are ****. Especially after my week where I had a few teams calls with them… But cmon EE, 2 days of outages, 0 comms, it sucks. They could do way better. Made worse by the fact I rescheduled everything on Thursday to Friday and then it failed again!
-
jonathan guiness
(@johnbud86) reported
Like wtf @EE blacklisting my phone when I haven't reported it stolen, my bills always paid b4 the due date ....now I know why I can't make calls ect .....
-
Paul Millington
(@PaulMillin41514) reported
@EE Mum in law’s (93), landline still not working. Trying to get through to a human being at customer services is hopeless. Perhaps an option when you phone should simply be ‘Houston we have a problem’ instead of the current choices.
-
Andrew
(@Andrewislington) reported
@TheEvEngineer @EE Just crap service! I expected better from EE 😔
-
Timmo
(@Timmo181076) reported
@EE Not to mention issues with turning off data roaming in the app when travelling and then stinging customers for additional charges ! And then having to spend 3 hours online chatting trying to resolve the issues, and not getting anywhere !
-
Mama Sylla
(@MamaSylla5) reported
@EE good morning , please I need help with my rooming , it says that I can use it at no extra cost with my plan but it isn’t working in Berlin. Could you help please? Thank you
-
Sarah Quinn
(@DontMindIfIDoNY) reported
@bbcnews my @EE phone is not working for the 3rd day in a row now - why are you not continuing to report on this? Thousands of people cannot make or receive calls on their phones - this is affecting BT, Vodafone and others too.
-
Alison Adams
(@missaliad) reported
@EE That explains why my doctors surgery couldn’t contact me yesterday. Fortunately they tried my land line. Here was me stating there was no issue with my mobile as I had no missed calls & they are thinking I’m calling them liars…