EE outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: Reading, Fleet, High Wycombe, Maidenhead, Marlow, Didcot, Farnborough, and Hook.

City	Problem Type	Report Time
Reading	Internet	9 hours ago
Reading	Total Blackout	9 hours ago
Reading	Internet	4 days ago
Fleet	Phone	5 days ago
High Wycombe	Wi-fi	10 days ago
Maidenhead	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Stevie Stevie (@Gobshy8e) reported 6 minutes ago from Marlow Bottom, England

  @EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?

• 
  Zac (@Williams_i_am1) reported 7 minutes ago from Theale, England

  Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....

• 
  Badly Drawn Byron (@Bjsfreaked) reported 15 minutes ago from Farnborough, England

  @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

• 
  Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported 16 minutes ago from Reading, England

  @ItsJamesPowers @EE They're happy to take money from you the customer but not always so helpful if you need something from them. And they're not particularly competetive when it comes to handsets & tariffs either. #EE was more expensive than major competitors, who incidently allow downward changes !

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 16 minutes ago from Wokingham, England

  @EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…

• 
  Andy CAULFIELD (@ANDYC2311) reported 19 minutes ago from Wokingham, England

  @EE @England Why can we never get connection on our EE networks over many years then?!

• 
  Sebastian Garner (@sebgarner) reported 22 minutes ago from Bracknell, England

  @EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful

• 
  Imogen (@ImogenRyan93) reported 24 minutes ago from Reading, England

  Just ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE

• 
  Zac (@Williams_i_am1) reported 26 minutes ago from Theale, England

  @EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it

• 
  Vix Bilton (@VictoriaBilton) reported 30 minutes ago from Reading, England

  @EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling

• 
  Paul Hunsdon (@Hunsy1969) reported 35 minutes ago from Wokingham, England

  After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

• 
  Gareth Dean (@GarethDeanPR) reported 40 minutes ago from South Stoke, England

  @EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 41 minutes ago from Marlow Bottom, England

  Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE

• 
  Charu Malhotra (@cm_charu) reported 41 minutes ago from Wokingham, England

  Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy

• 
  Cllr Patrick Keating 🔶🇺🇦 (@keatingpatrick) reported 47 minutes ago from Shinfield, England

  Shocking pre Christmas service from @EE, failing to deliver a package and then refusing to honour orignal sale price despite their courrier being responsible for failed delivery.

• 
  Ultra Mugnus (@mkn1ght) reported 50 minutes ago from Reading, England

  Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?

• 
  Zac (@Williams_i_am1) reported 50 minutes ago from Theale, England

  @SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 53 minutes ago from Wokingham, England

  @EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 59 minutes ago from Wokingham, England

  Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on

• 
  Brian Russell (@running_gooner) reported 60 minutes ago from Wokingham, England

  @EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy  🇬🇧 🇺🇦 (@AndyC_52) reported 3 minutes ago

  @EE think you should think about changing carrier you use #DPD been wait for the iPhone 16 i upgraded. Driver was running behind. Got someone from DPD rang saying spoke to driver and will deliver parcel this afternoon 10min later got a text saying sorry we missed you. Went on DPD chat they said driver came to my house at 1:08pm never did as was in my chair looking out the window

• 
  U (@vertop5248) reported 6 minutes ago

  @EE WHAT IS GOING ON WITH MY ******* REPLACEMENT SIM CARD!!!!! IVE TIED TWO DIFFERENT PHONES AND ITS NOT ******* WORKING. IM TRYING TO LOGIN TO MY SCCOUNT JUDT TO ******* TO TO SOMEBODY AND IT WANTS TO SEND S ******* CODE TO MY NUMBER I CANT SCCESS!!!!

• 
  Nick (@Surviving_LADa) reported 7 minutes ago

  If you're abroad and your SIM card breaks (or you lose it) you better pray you're not an @EE customer. Absolutely impossible to report it or speak to anyone!

• 
  Ian Wardell (@ian_wardell) reported 13 minutes ago

  @EE @EE This is stupid. Why the hell are you sending it to me at the *new* address?? I won't be bloody there for crying out loud! Does EE's stupidity admit of any limits??

• 
  HB79 (@blenchy79) reported 13 minutes ago

  @EE you website and app are a nightmare. Can never log in, and now it's saying I'm blocked while trying to view my bill.

• 
  The Laughing Gooner (@pascalgrimandi) reported 13 minutes ago

  @EE The app is awful. Why won't you just come out and admit you're having major issues with it? I can't even manage my home broadband through it. It worked fine a week ago.

• 
  samldn (@ms_samldn) reported 14 minutes ago

  @EE So not is your website advertising false information, you can’t even block bots from harassing your customers? @theashrb I might need your help on this one

• 
  Jon (@RealJKay) reported 17 minutes ago

  So I have people who sometimes can’t connect to me. Says number doesn’t exist. I then have people calling me and saying they have a missed call from my number when I haven’t called. @EE how do I actually get this resolved? The number has a routing issue that no one will help sort

• 
  Yorkshire Business, Media & Property (@YorkshireProps) reported 19 minutes ago

  @EE Simply the worst mobile app in the history of the world. Shame they won't see this post.

• 
  Alan Roberts (@AlanRob68902430) reported 19 minutes ago

  @EE_queries Why would a fake account be dealing with a complaint pmsl @EE this is scammer isn't it?