EE outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: Reading, Crowthorne, Maidenhead, Marlow, Fleet, Bracknell, Henley on Thames, High Wycombe, and Didcot.

City	Problem Type	Report Time
Reading	Wi-fi	2 days ago
Crowthorne	Internet	5 days ago
Maidenhead	Internet	5 days ago
Marlow	Phone	6 days ago
Reading	Internet	7 days ago
Reading	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Johnny Norris (@TheJohnnyNorris) reported 3 minutes ago from Wooburn, England

  @EE Because my experience with #EE has been awful. My phone doesn’t work in Europe, the reception at home is dreadful (despite the salesman reassuring us that we’re in a good reception area). They cut MY phone off when my son upgraded & our #EE broadband is the worst we’ve ever had.

• 
  Imogen (@ImogenRyan93) reported 7 minutes ago from Reading, England

  Should I just give up and realise my S20 Ultra is never going to arrive 😩 @EE

• 
  Zac (@Williams_i_am1) reported 7 minutes ago from Theale, England

  @EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it

• 
  Ollie Weaver (@weavero96x) reported 13 minutes ago from Bracknell, England

  Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..

• 
  Lyndsey Rolfe (@Lyndseydwalker) reported 15 minutes ago from Wokingham, England

  @EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.

• 
  Zac (@Williams_i_am1) reported 20 minutes ago from Theale, England

  If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE

• 
  Matt Rogers (@mattrogers9) reported 20 minutes ago from Didcot, England

  @EE I’ve just checked my bill the details I have for security match exactly so I really don’t see the issue

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 24 minutes ago from Wokingham, England

  So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead

• 
  Jamie Goodliffe (@Jamie367p) reported 25 minutes ago from Henley-on-Thames, England

  Appalled by @EE customer service this afternoon. After I incurred a roaming charge clearly issued in error, nobody wants to resolve the issue. It’s great, hand over thousands of pounds to them and when there’s an error of £1.50 they won’t budge.

• 
  Badly Drawn Byron (@Bjsfreaked) reported 26 minutes ago from Farnborough, England

  So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.

• 
  Brian Russell (@running_gooner) reported 37 minutes ago from Wokingham, England

  @EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡

• 
  Vix Bilton (@VictoriaBilton) reported 37 minutes ago from Reading, England

  @EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling

• 
  Ultra Mugnus (@mkn1ght) reported 39 minutes ago from Reading, England

  Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?

• 
  Sebastian Garner (@sebgarner) reported 39 minutes ago from Bracknell, England

  @EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful

• 
  Steven (@nurburgsteve) reported 40 minutes ago from Theale, England

  @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?

• 
  Zac (@Williams_i_am1) reported 50 minutes ago from Theale, England

  @EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee

• 
  Gareth Dean (@GarethDeanPR) reported 50 minutes ago from South Stoke, England

  @EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.

• 
  RAY of sunshine (@Ray32200186) reported 54 minutes ago from Winkfield, England

  @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

• 
  Heather Duffin (@RustyBearsMum) reported 55 minutes ago from East Hagbourne, England

  @EE @Terywall @AndrewRPines Still not working...

• 
  Pieter Le Roux (@pietergriffin) reported 56 minutes ago from Camberley, England

  @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Livingstone (@andylivi1) reported 11 minutes ago

  @MarkyTalk @EE Mark. I had exactly the same recently. I too have been a customer since the orange days. Completely uninterested in customer service unless it involves selling you something you don’t really need. I ended up going to Klarna mobile.

• 
  GZ Chris 💙💛 🏆 (@guitarzonechris) reported 15 minutes ago

  Been with @EE /Orange over 20 years and now having to pay a small fortune to get out of a non competitively priced contact? 2 phones on basic SIM only..1 out of & 1 in contract (10 mth left) £23 pm! £5 pm each on Sky . £117 to cancel plus new cost £22 for 1 SIM. @MartinSLewis

• 
  Ben (@WorbleGames) reported 21 minutes ago

  @lizardbutts @MarkyTalk @EE As I said to Mark, buying the phone outright upfront is often significantly cheaper long term. Obviously the upfront cost is quite large but generally i've found you save about £100-£200 over 24 months doing it that way. I'm with EE for internet as well so that brings it down

• 
  Sarah J (@sazzalj) reported 29 minutes ago

  @EE no signal all day for the second day running yet again (happened earlier in the month too) do we get a refund on our bills for this??

• 
  Miss Sullivan (@MissSullivan06) reported 29 minutes ago

  @EE I have been in touch that is my point. They have told me there is an issue in the area and engineers are working on it this weekend. So the text message makes no sense

• 
  Andrew Parmenter (@AndyP1982) reported 30 minutes ago

  @EE why can a new customer get a deal £10 a month cheaper than someone who has been a customer for nearly 5 years? Where is the customer loyalty? I’ve now signed up to @virginmedia #customerlost #customergained

• 
  Darrell fletcher (@Fletchmeister81) reported 31 minutes ago

  Went into an @EE store yesterday, safe to say service with a smile was not what I received. Thankfully my apple watch ultra finishes next month and i can pay off my device as mazuma have offered me enough to pay it off. Not only that but my wifes sim and daughters phone can go to

• 
  EMSsays (@EMSSays) reported 34 minutes ago

  @EE @SamsungMobile @SamsungUK are you just conmen? What a joke- 9 pound in parking and 2 hours for them to just say the phone’s damaged. How is their damage if you haven’t checked the phone??? Screen protector not been touched and they said no visual damage ??? It’s a known fault

• 
  Sarah (@idlewildgirl) reported 35 minutes ago

  @aaron_mcr @EE wtf! How can they say that lol

• 
  Hey Tails 👋 (@TailsQuest) reported 36 minutes ago

  @EE Guys I pay for uncapped speeds and have 5G across all these devices, 2x iPhone and iPad yet I get this problem all the time I do speed test and it says 70+mbps as well as still devices are overheating/frying and typing on my screen at the same time every time I get a new device??