EE Outage Report in Reading, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Reading come from postal codes RG31, RG1, RG30, RG5, RG7, RG2, RG6 and RG10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Reading, England
The most recent EE outage reports came from the following cities: Reading, Maidenhead, Fleet, Farnborough, Wokingham, Crowthorne, Didcot, Bracknell and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Phone | |
| Reading |
Wi-fi | |
| Maidenhead |
Phone | |
| Reading |
Internet | |
| Reading |
||
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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wadhwaRD
(@rishidwadhwa) reported
from
Reading, England
I have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !
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Nate 🏳️🌈
(@nathanjrogers) reported
from
Wokingham, England
So much money paid to @EE for a service that is not currently being used at all. #whatawaste
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Imogen
(@ImogenRyan93) reported
from
Reading, England
Just ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE
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N9 SZN 🥽
(@nanafasante) reported
from
Reading, England
@EE Na the problem persists
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Imogen
(@ImogenRyan93) reported
from
Reading, England
Should I just give up and realise my S20 Ultra is never going to arrive 😩 @EE
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Heather Duffin
(@RustyBearsMum) reported
from
East Hagbourne, England
@EE @Terywall @AndrewRPines Still not working...
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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Sebastian Garner
(@sebgarner) reported
from
Bracknell, England
@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
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Charu Malhotra
(@cm_charu) reported
from
Wokingham, England
Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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francky
(@CesaireF) reported
from
Maidenhead, England
@Top_CashBack @EE With @Top_CashBack the advertised cashback amount never the one received. @quidco is more reliable
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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Brian Russell
(@running_gooner) reported
from
Wokingham, England
@EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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Heather Duffin
(@RustyBearsMum) reported
from
East Hagbourne, England
@EE Your phone system's not fixed yet. My husband's unable to make or receive calls (as at 13.46 in central London). Help!!
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Matt Rogers
(@mattrogers9) reported
from
Didcot, England
@EE I’ve just checked my bill the details I have for security match exactly so I really don’t see the issue
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Ryan R 🏴
(@RyanRay74) reported
from
Wooburn, England
@Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!
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Dr Katie Bates
(@prometheus3) reported
from
Reading, England
Really great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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w308forklift_osrs
(@w308forklift) reported
@England @BukayoSaka87 @EE Hate stuff like this. Looks like this is all they do all day. **** the bean bags I wanna see them training!
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Mike Cannon
(@MikeCannon999) reported
@EE Thanks Russ, according to OFCOM, best practice is that you notify customers by text, or other means, to let customers know that there is going to be a planned shutdown of the service. So it shouldn't be necessary to be setup for updates, it should be done automatically.
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c00sto
(@c00sto) reported
@EE Lights were flashing aqua. Managed to get through to an advisor, got a last minute appointment and openreach has switched me over to another port in the cabinet which has resolved the issue.
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Tom 🎮
(@TMG_1991) reported
@EE I think that this is something that you should be advising your customers. Online gaming does not work with this solution as your NAT type is locked to band 3 / D. For those looking for a home broadband solution, this will not work 1/2
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Jamie Cross
(@JamiecrossNDY) reported
@EE All I'll say is Lee Fannon deserves a promotion, I honestly can't believe I'm still a customer. You need to urgently review your in-store customer service policies
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xxxxxxx
(@nicolafayjones) reported
@EE signed up a week ago for sim only contract! Haven’t received my sim yet! Can’t even call you because I can’t find a number to call for non customer numbers since I haven’t received my customer number yet!!! Wtf!
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Jem Baxter
(@Jem_h1985) reported
@EE is it possible for someone to ring me about leaving please after 6pm, I’ve gave over 30 days as asked and the mast in my area has still not been fixed and I’m still having issues I was told I could leave my contract without having to owe anything but I can’t reach anyone
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Emily Matthews
(@EmMaria87) reported
@JamiecrossNDY @EE It shocks me that companies will hire disrespectful people like this, in my job the customer is number one, whether a small or large order 🙄
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alfarocrypto
(@alfarocrypto) reported
@EE is there something wrong with signal in the south Hampshire area. Would be great to be able to dial out occasionally and also finish a conversation without getting cut off? Send help please...
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Singh
(@Dal_Bhamra) reported
@EE shocking service experienced on online chat, can someone reach out to me!