EE outages and service status in Reading, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Reading, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received May 12, 12:03 PM GMT+1.
- Internet (56%)
- Phone (22%)
- Total Blackout (11%)
- Wi-fi (11%)
The latest reports from users having issues in Reading come from postal codes RG5 , RG4 , RG30 , RG1 and RG7 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Reading, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Reading, England
The most recent EE outage reports came from the following cities: Reading, Farnborough, Fleet, High Wycombe, Maidenhead, Marlow, and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Reading
|
Internet | 3 days ago |
|
Farnborough
|
Phone | 7 days ago |
|
Reading
|
Internet | 9 days ago |
|
Reading
|
Internet | 12 days ago |
|
Reading
|
Total Blackout | 12 days ago |
|
Reading
|
Internet | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, EnglandSo @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.
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Imogen (@ImogenRyan93) reported from Reading, EnglandJust ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE
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Jerrie Sambers (@MonsieurSambers) reported from Reading, England@EE I don’t mind the charges. And yes, a new phone won’t be bad at all.
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Buddha Maitreya (@sangyemaitreya) reported from Reading, England@EE EE Georgia is insisting I use DM's but my DM's for everyone else are broken. Even @jack knows this!
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Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England@EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…
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Harvey (@HarveyWelch) reported from Wokingham, England@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, EnglandReally disappointed with @EE customer service this morning, always been half decent up to now. 😡
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Khurram Qayam (@kqbrain) reported from Reading, EnglandSuffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom
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Imogen (@ImogenRyan93) reported from Reading, EnglandShould I just give up and realise my S20 Ultra is never going to arrive 😩 @EE
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Dave Hampton 🌍🌳 (@carboncoach) reported from Marlow Bottom, EnglandAnyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE
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Ryan R 🏴 (@RyanRay74) reported from Wooburn, England@Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England@EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.
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wadhwaRD (@rishidwadhwa) reported from Reading, EnglandI have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !
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Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, EnglandSo I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead
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Zac (@Williams_i_am1) reported from Theale, England@SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.
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Stevie Stevie (@Gobshy8e) reported from Marlow Bottom, England@EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?
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Heather Duffin (@RustyBearsMum) reported from East Hagbourne, England@EE Your phone system's not fixed yet. My husband's unable to make or receive calls (as at 13.46 in central London). Help!!
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Heather Duffin (@RustyBearsMum) reported from East Hagbourne, England@EE @Terywall @AndrewRPines Still not working...
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Nate 🏳️🌈 (@nathanjrogers) reported from Wokingham, EnglandSo much money paid to @EE for a service that is not currently being used at all. #whatawaste
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Knight (@michaelmknight) reported@EE Hi, You keep asking me to create a new profile as I'm apparently on an old profile. When I try, it states my email addresses is already in use. Why couldn't you just migrate user accounts to the newer profiles instead of causing issues? Technology is great if you use it properly.
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ᴰᵃʷˢ ♕ (@DAWS_ON_) reported@EE Yeh it shows issues.. but I can't even WiFi call... Why is this? Why has EE gone so terrible now?
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ᵏⁱⁿᵍ ˡᵒᵒⁿᵍ ʷᵒⁿᵍ (@kingprawnball) reported@EE Already spoken to you, apparently it's a rare issue because @WeAreOpenreach made changes with their cables. Your support basically recommended I look elsewhere for a provider as there wasn't much he could do
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Iain Murphy (@the_murfmeister) reported@EE I’ve already called several times on Friday and today. Lots of time spent on hold. Online support is really poor. All I wanted was to watch a TV channel I have paid for but you have cancelled the channel, taken my money and won’t reinstate unless I call you again several times.
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LadyBlues The question is always Cui Bono? (@Ladyblues666) reported@TweetForTheMany @bt_uk @EE I switched away from Virgin because of connectivity issues. Hope yours is better.
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Micky Jones (@MickyJones_) reported@HappyDa63374790 @EE Yep its still down for me the website is really glitchy too
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Sandie Scrivens (@SandieScrivens) reported@EE I have had an online chat followed by a long phone call and each time, I am back a further step and my bill has gone up instead of down. I have raised an online complaint so hopefully someone will find out what is going on.
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gillian mary (@gillianwyatt601) reported from Quainton, England@EE IT SEEMS THAT YOU AREN'T WILLING TO HELP EITHER... I CANNOT TEXT BECAUSE THERE IS NO MONEY IN MY TOP UP SERVICE... YET YOU HAVE TAKEN MONEY FROM MY BANK ACCOUNT TO THE SUM OF £19.60... AND STILL NO MONEY IN MY MOBILE... I'VE SPENT ALMOST ALL DAY WITH TESCO MOBILE WHO WILL NOT ?!
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Sally Finestone (@SallyFinestone) reported@EE It was suggested I get a WiFi extended but if the signal cuts (sometimes the TV buffers) I'm not sure that would help. Whilst that didn't bother me but explains recording fail because of lost power I didn't realise it was affecting team calls.
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Alexia Da Silva (@AlexiaPRGal) reported3 calls to @EE & 2hrs spent trying to end my mobile contract & switch to PAYG. Rep said the switch would happen 29 March. It didn’t happen & I was charged £72.87 for April! It’s infuriating I can’t reach anyone reliable. Please HELP @EE #CustomerComplaint #customerservice #EE