EE Outage Report in Reading, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Reading come from postal codes RG40, RG1 and RG41.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Reading, England
The most recent EE outage reports came from the following cities: Maidenhead, Marlow, Reading, Mytchett, Crowthorne, High Wycombe, Fleet, Tadley, Farnborough, Camberley and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Maidenhead |
Phone | |
| Marlow |
Phone | |
| Reading |
Internet | |
| Maidenhead |
TV | |
| Reading |
Wi-fi | |
| Reading |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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N9 SZN 🥽
(@nanafasante) reported
from
Reading, England
@EE Na the problem persists
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Nate 🏳️🌈
(@nathanjrogers) reported
from
Wokingham, England
So much money paid to @EE for a service that is not currently being used at all. #whatawaste
-
Jerrie Sambers
(@MonsieurSambers) reported
from
Reading, England
@EE I don’t mind the charges. And yes, a new phone won’t be bad at all.
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Heather Duffin
(@RustyBearsMum) reported
from
East Hagbourne, England
@EE Your phone system's not fixed yet. My husband's unable to make or receive calls (as at 13.46 in central London). Help!!
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
@EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.
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Johnny Norris
(@TheJohnnyNorris) reported
from
Wooburn, England
@EE Because my experience with #EE has been awful. My phone doesn’t work in Europe, the reception at home is dreadful (despite the salesman reassuring us that we’re in a good reception area). They cut MY phone off when my son upgraded & our #EE broadband is the worst we’ve ever had.
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Sebastian Garner
(@sebgarner) reported
from
Bracknell, England
@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
-
Ryan R 🏴
(@RyanRay74) reported
from
Wooburn, England
@Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!
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wadhwaRD
(@rishidwadhwa) reported
from
Reading, England
I have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !
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Imogen
(@ImogenRyan93) reported
from
Reading, England
Just ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE
-
Heather Duffin
(@RustyBearsMum) reported
from
East Hagbourne, England
@EE @Terywall @AndrewRPines Still not working...
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Imogen
(@ImogenRyan93) reported
from
Reading, England
Should I just give up and realise my S20 Ultra is never going to arrive 😩 @EE
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Charu Malhotra
(@cm_charu) reported
from
Wokingham, England
Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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Matt Rogers
(@mattrogers9) reported
from
Didcot, England
@EE I’ve just checked my bill the details I have for security match exactly so I really don’t see the issue
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Brian Russell
(@running_gooner) reported
from
Wokingham, England
@EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡
-
francky
(@CesaireF) reported
from
Maidenhead, England
@Top_CashBack @EE With @Top_CashBack the advertised cashback amount never the one received. @quidco is more reliable
EE Issues Reports
Latest outage, problems and issue reports in social media:
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lee o
(@lee_o_85) reported
So now I’m going to have to spend all day phoning @bt_uk and @EE to try and find someone to give me some kind of internet for the next 2 weeks. One of then better sort this today #awfulservice #unhappycustomer #complaint
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Julia Adamo
(@AdamoJulia) reported
@SMTHFC1 Dear @EE that you would even comment on the sanity of a customer is awful! The over selling of products is poor enough, to take advantage of someone not familiar with your products is disgraceful. This is your opportunity to put this right! Simon, love to your Dad!
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lee o
(@lee_o_85) reported
So @EE have cut off my internet as I’m meant to be changing to @bt_uk today but BT have cancelled my engineer and rebooked for 2 weeks. Without giving me any notice!! Have had nothing but trouble form BT since I agreed that change. Will not recommend them to anyone!
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diana
(@amaz99on) reported
@EE @PLhoodler Phone has no signal. Cannot make or receive calls on my mobile phone.. Seems no signal. Urgently need my phone. Help.
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Peter
(@Peter_Tix) reported
@richardhowle @ThreeUK @EE I did the same a few months ago and it's great, the speeds are far better than I can get on a fixed-line service. I did find I had to split it into 2 wifi networks 2.4 & 5 as some things would only connect to a 2.4 network like Alexa and Nest smoke alarms but it was easy to setup
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Total Gas Works Ltd
(@totalgasworks) reported
@EE is your website down? Systems down all day as advised by call handler and now can’t even log into my account what’s going on?!
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Soph 🐰
(@sfysnc) reported
If anyone wants to be actually able to work from home don’t waste ur time money or effort going with @EE it’s honestly been the most useless service I’ve ever had the unfortune to ever deal with. Multiple days of work missed with faults with their service being absolute 💩
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chris harley
(@chrisjharley) reported
@EE Been dead in my town for the last few weeks as you've taken the mast down.
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🕷 sleepless mum #rejoinEU 💙
(@Aveen2222) reported
@EE poor signal near Helston #Cornwall today, struggling to even make a call. Is there a technical issue?
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Lauren
(@hiya_itslauren) reported
@EE Thank you Ashleigh! I am keeping well, hope you are well too. Another question: is there a limit to what the repair centres can repair? I need my screen replacing (internal screen damage)