EE Outage Report in Reading, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Reading come from postal codes RG1, RG7, RG31, RG30, RG10 and RG2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 24: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Reading, England
The most recent EE outage reports came from the following cities: Reading, Bracknell, Bourne End, Shinfield, High Wycombe, Crowthorne, Maidenhead, Fleet, Farnborough and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Internet | |
| Bracknell |
Internet | |
| Bourne End |
Phone | |
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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RAY of sunshine
(@Ray32200186) reported
from
Winkfield, England
@EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on
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Vix Bilton
(@VictoriaBilton) reported
from
Reading, England
@EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her
-
Steven
(@nurburgsteve) reported
from
Theale, England
@EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?
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Steven
(@nurburgsteve) reported
from
Theale, England
@BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?
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Buddha Maitreya
(@sangyemaitreya) reported
from
Reading, England
@EE EE Georgia is insisting I use DM's but my DM's for everyone else are broken. Even @jack knows this!
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Steven
(@nurburgsteve) reported
from
Theale, England
@SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!
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Ultra Mugnus
(@mkn1ght) reported
from
Reading, England
Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?
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Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@EE @England Why can we never get connection on our EE networks over many years then?!
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Ollie Weaver
(@weavero96x) reported
from
Bracknell, England
Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..
-
Gareth Dean
(@GarethDeanPR) reported
from
South Stoke, England
@EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.
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x.acity01
(@xacity01) reported
from
Wokingham, England
Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!
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Stevie Stevie
(@Gobshy8e) reported
from
Marlow Bottom, England
@EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Wokingham, England
@EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dan
(@claretdan78) reported
@EE is there a problem with 4g in Colne Lancashire the last 3 days getting no services
-
Richard Beresford
(@rickybez) reported
@EE Craig my Internet has gone off today. This is a complete mess. I need a call from a manager to sort this out ASAP as the service you are providing me is not fit for purpose. This problem is likely to be related to the other issue that ee created. Enough is enough now.
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otocan
(@otocan24) reported
@Leonara99550659 @EE Ads used to just be annoying, now I count myself lucky if they're not so offensively bad that I don't have to search for the mute button.
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Campo
(@Threewheeling) reported
@EE Its not trouble today, this is the standard of service I have had for over 4 years and still nothing is done
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k
(@kamilahtalks) reported
Just joined @EE and as soon as I get through to customer service they cut me off. Amazing 👍🏽
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Z and D Alpha Males
(@3Princes6Feet) reported
@EE my mobile phone network has been completely out of action for 2 days straight?
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Steve Nichols
(@nichols_steve) reported
@EE I have I phone 13, fully up to date in terms of software. Over the past couple of weeks the amount of dropped calls has increase dramatically. I made a 45 min journey yesterday and the signal never went above 1 bar. Must have used several mast in that time.
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Mamas Kumquat
(@_DirtieBertie) reported
@EE hello EE - I have been having 4G signal issues the past couple of months. This didn't happen before and I'm in Central London, where everyone else seems to have full signal. As I write this at Victoria Station, I only have 2 bars... It's not great really....
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L J W
(@LJW2210) reported
@EE Hello. DPD sent my new phone back to EE due to some delivery problems, and I’m wondering if I could know the whereabouts of it? I cannot seem to find anything.
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Samantha Watkins
(@SamanthaWWriter) reported
@NextStepNick @SkyUK Ahh that's awful Nick, sorry to hear that! I hope it gets resolved soon 🤞 I've been with @EE for years and always had great service from them (even when losing internet after a storm), and they often supply free extra data to use my mobile hotspot if it's out for a period.