EE outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: Reading, Henley on Thames, Maidenhead, High Wycombe, Didcot, Bracknell, Wallingford, Wokingham, and Farnborough.

City	Problem Type	Report Time
Reading	Internet	6 hours ago
Henley on Thames	Phone	4 days ago
Reading	Internet	4 days ago
Maidenhead	Phone	5 days ago
High Wycombe	Internet	9 days ago
Didcot	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Zac (@Williams_i_am1) reported 3 minutes ago from Theale, England

  @EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it

• 
  Matt Rogers (@mattrogers9) reported 4 minutes ago from Didcot, England

  @EE I’ve just checked my bill the details I have for security match exactly so I really don’t see the issue

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 12 minutes ago from Wokingham, England

  @EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…

• 
  N9 SZN 🥽 (@nanafasante) reported 12 minutes ago from Reading, England

  @EE Na the problem persists

• 
  Vix Bilton (@VictoriaBilton) reported 14 minutes ago from Reading, England

  @EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling

• 
  Zac (@Williams_i_am1) reported 17 minutes ago from Theale, England

  @EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee

• 
  wadhwaRD (@rishidwadhwa) reported 19 minutes ago from Reading, England

  I have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !

• 
  Jamie Goodliffe (@Jamie367p) reported 19 minutes ago from Henley-on-Thames, England

  Appalled by @EE customer service this afternoon. After I incurred a roaming charge clearly issued in error, nobody wants to resolve the issue. It’s great, hand over thousands of pounds to them and when there’s an error of £1.50 they won’t budge.

• 
  Jerrie Sambers (@MonsieurSambers) reported 22 minutes ago from Reading, England

  @EE I don’t mind the charges. And yes, a new phone won’t be bad at all.

• 
  Pieter Le Roux (@pietergriffin) reported 24 minutes ago from Camberley, England

  @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

• 
  Paul Hunsdon (@Hunsy1969) reported 25 minutes ago from Wokingham, England

  Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

• 
  Cllr Patrick Keating 🔶🇺🇦 (@keatingpatrick) reported 32 minutes ago from Shinfield, England

  Shocking pre Christmas service from @EE, failing to deliver a package and then refusing to honour orignal sale price despite their courrier being responsible for failed delivery.

• 
  Stevie Stevie (@Gobshy8e) reported 42 minutes ago from Marlow Bottom, England

  @EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?

• 
  Khurram Qayam (@kqbrain) reported 42 minutes ago from Reading, England

  Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom

• 
  Lyndsey Rolfe (@Lyndseydwalker) reported 44 minutes ago from Wokingham, England

  @EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.

• 
  Imogen (@ImogenRyan93) reported 44 minutes ago from Reading, England

  Should I just give up and realise my S20 Ultra is never going to arrive 😩 @EE

• 
  Heather Duffin (@RustyBearsMum) reported 46 minutes ago from East Hagbourne, England

  @EE Your phone system's not fixed yet. My husband's unable to make or receive calls (as at 13.46 in central London). Help!!

• 
  Steven (@nurburgsteve) reported 53 minutes ago from Theale, England

  @EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?

• 
  Sebastian Garner (@sebgarner) reported 55 minutes ago from Bracknell, England

  @EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful

• 
  Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported 57 minutes ago from Reading, England

  @ItsJamesPowers @EE They're happy to take money from you the customer but not always so helpful if you need something from them. And they're not particularly competetive when it comes to handsets & tariffs either. #EE was more expensive than major competitors, who incidently allow downward changes !

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sean hgxn (@sean8lfc) reported 2 minutes ago

  @EE @Anarchy_Jim Trying to get around rural Italy when this went down, licking after a few hours we found a spot with wifi. Now to figure out how we contact our Airbnb within any network cover :) awful

• 
  Json (@Stuff1646) reported 2 minutes ago

  @EE @sarkeycockney That's utter ballshit and you know it. You have manually with mouse click, closed the complaint as you think being quiet will make the complaint go away.

• 
  🌼Julie Anne🌼 (@JulesAP011) reported 3 minutes ago

  @EE As a New Customer for Broadband & Phone, I’m stunned at the poor service to date 🚩Faulty equipment on arrival, no callbacks as promised 🚩Repeatedly calling to get our BB installed & set up correctly! 🚩Now over 2.5hrs on phone over 2 days to get this sorted! Sort it!

• 
  Eliza Coutinho 🇵🇹 (@4thdimensionl) reported 11 minutes ago

  There’s football matches to be watched and @ee is down.

• 
  Chloe 🪐🫧⚡️🪩✨ (@Chloe_DEathx) reported 11 minutes ago

  @EE I’ve just said I have no service so I can’t call either that number or 150? Can you send me a private message please

• 
  David Booth (@Boothy_4) reported 14 minutes ago

  @clairemul87 @EE Same issue!

• 
  James Fleming (@Anarchy_Jim) reported 15 minutes ago

  @status_is_down Yes @EE I’m overseas and have data roaming! I’m lost without it! What’s the timeline for a fix?

• 
  Krys (@KrystanLippiatt) reported 19 minutes ago

  @England @EE Yeah Madueke!!!!! How ******** he is starting is beyond me

• 
  Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported 22 minutes ago

  @EE I seriously want to make a complaint about your complaints team but life is too short.

• 
  TrikkzFN (@TrikkzFN_7) reported 23 minutes ago

  @LouiseShaunsmum @EE Same with me EE broadband quarter to 12 last night midnight went down still now in Glasgow in drumchapel