EE outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: Reading, Henley on Thames, Maidenhead, High Wycombe, Didcot, Bracknell, Wallingford, Wokingham, and Farnborough.

City	Problem Type	Report Time
Reading	Internet	1 day ago
Reading	Wi-fi	6 days ago
Reading	Internet	10 days ago
Henley on Thames	Phone	14 days ago
Reading	Internet	14 days ago
Maidenhead	Phone	15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Pieter Le Roux (@pietergriffin) reported 43 seconds ago from Camberley, England

  @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

• 
  x.acity01 (@xacity01) reported 2 minutes ago from Wokingham, England

  Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!

• 
  Dr Katie Bates (@prometheus3) reported 6 minutes ago from Reading, England

  Really great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.

• 
  Zac (@Williams_i_am1) reported 13 minutes ago from Theale, England

  @EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee

• 
  Ultra Mugnus (@mkn1ght) reported 15 minutes ago from Reading, England

  Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?

• 
  Badly Drawn Byron (@Bjsfreaked) reported 21 minutes ago from Farnborough, England

  @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 22 minutes ago from Marlow Bottom, England

  Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE

• 
  Imogen (@ImogenRyan93) reported 25 minutes ago from Reading, England

  Should I just give up and realise my S20 Ultra is never going to arrive 😩 @EE

• 
  Andy CAULFIELD (@ANDYC2311) reported 26 minutes ago from Wokingham, England

  @EE @England Why can we never get connection on our EE networks over many years then?!

• 
  Steven (@nurburgsteve) reported 29 minutes ago from Theale, England

  @EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?

• 
  Tom (@Para_Tom999) reported 31 minutes ago from Camberley, England

  @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

• 
  Paul Hunsdon (@Hunsy1969) reported 32 minutes ago from Wokingham, England

  Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

• 
  Cllr Patrick Keating 🔶🇺🇦 (@keatingpatrick) reported 32 minutes ago from Shinfield, England

  Shocking pre Christmas service from @EE, failing to deliver a package and then refusing to honour orignal sale price despite their courrier being responsible for failed delivery.

• 
  James Snyder (@StJamesofFleet) reported 34 minutes ago from Fleet, England

  @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

• 
  N9 SZN 🥽 (@nanafasante) reported 44 minutes ago from Reading, England

  @EE Na the problem persists

• 
  Imogen (@ImogenRyan93) reported 46 minutes ago from Reading, England

  Just ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE

• 
  Buddha Maitreya (@sangyemaitreya) reported 46 minutes ago from Reading, England

  @EE EE Georgia is insisting I use DM's but my DM's for everyone else are broken. Even @jack knows this!

• 
  Vix Bilton (@VictoriaBilton) reported 48 minutes ago from Reading, England

  @EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling

• 
  Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported 48 minutes ago from Reading, England

  @ItsJamesPowers @EE They're happy to take money from you the customer but not always so helpful if you need something from them. And they're not particularly competetive when it comes to handsets & tariffs either. #EE was more expensive than major competitors, who incidently allow downward changes !

• 
  Heather Duffin (@RustyBearsMum) reported 60 minutes ago from East Hagbourne, England

  @EE @Terywall @AndrewRPines Still not working...

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  EE X Support (@EExsupport) reported 3 minutes ago

  @Janeyk12 @EE Jane, we are doing our best to fix the website and our EE app. We are getting countless messages a days saying about the state of our website and app and we are on it. Please just be patient.

• 
  Gareth Owen (@gjo2405) reported 3 minutes ago

  @EE If only I could get someone to phone me and talk through the problem instead of bots it would be a start, it’s very poor to say the least @Ofcom might be my next hope to get this ongoing issue sorted

• 
  Tom Stringwell (@stringwell) reported 4 minutes ago

  @EE @Zander_Lavall @EE he asked you a damn question which deserves an actual answer. Not ASAP. You're a communications company, communicate properly.

• 
  Zander Lavall (@Zander_Lavall) reported 4 minutes ago

  @EE how long till you fix the broadband issues in my area? Been down a day already and not due to be back up for another 2 days… this isn’t acceptable

• 
  鬼萃香 OniSuika (@OniSuika) reported 4 minutes ago

  Luckily the @EE account seems obligated to reply to every complaint, So I will simply tweet every time I lose connection from now on (several times a day), so everyone can see how bad they are on their replies.

• 
  ANIA GABB (@aniagabb) reported 10 minutes ago

  @EE Hi, I’ve paid for 5 days of wifi however it keeps cutting out?? Please help!

• 
  Carl Dickinson ⚽️🍺🤍🖤🤍 (@CarlDic69722892) reported 10 minutes ago

  @amybobbles @EE I think EE and BT are joined. Never had an issues with it tbh.

• 
  OMG Beardd (@OMGBeardd) reported 10 minutes ago

  @OniSuika @EE How many people do you think you’ll be turning off of EE that aren’t already in the replies looking to complain to people that can’t help? You think people will see that you’re having an issue, that’s logged are any less likely to be put off than those claiming overcharging?

• 
  Ian Gray (@eastcoaststoat) reported 13 minutes ago

  @colingale @EE Same here , Broadband and phones cheap due to being loyal customer

• 
  Gothguy (@GothGuyGamer) reported 13 minutes ago

  @botbusta999 @virginmedia @EE when you join EE for their "internet", you'll be complaining you're being scammed, fact is aside from Virgin, noone can come close to the speeds they provide. Dont get me wrong, im not praising Virgin, their customer service is AIDS