EE Outage Report in Reading, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Reading come from postal codes RG1, RG31, RG7, RG2, RG6, RG5, RG10 and RG30.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Reading, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Reading, England
The most recent EE outage reports came from the following cities: Reading, Shinfield, High Wycombe, Crowthorne, Maidenhead, Fleet, Farnborough, Wokingham and Didcot.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Total Blackout | |
| High Wycombe |
Phone | |
| Crowthorne |
Phone | |
| Reading |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Vix Bilton
(@VictoriaBilton) reported
from
Reading, England
@EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling
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Steven
(@nurburgsteve) reported
from
Theale, England
@EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?
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Steven
(@nurburgsteve) reported
from
Theale, England
@SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom
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Gareth Dean
(@GarethDeanPR) reported
from
South Stoke, England
@EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.
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Dr Katie Bates
(@prometheus3) reported
from
Reading, England
Really great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.
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x.acity01
(@xacity01) reported
from
Wokingham, England
Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!
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Charu Malhotra
(@cm_charu) reported
from
Wokingham, England
Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Sebastian Garner
(@sebgarner) reported
from
Bracknell, England
@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
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Ultra Mugnus
(@mkn1ght) reported
from
Reading, England
Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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RAY of sunshine
(@Ray32200186) reported
from
Winkfield, England
@EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Wokingham, England
@EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.
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Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@EE @England Why can we never get connection on our EE networks over many years then?!
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Stevie Stevie
(@Gobshy8e) reported
from
Marlow Bottom, England
@EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?
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Steven
(@nurburgsteve) reported
from
Theale, England
@BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Mistry
(@JoshMistry) reported
@EE my Twitter does not load on my data only on WiFi (I work at EE so please don’t load me trouble shooting answers as I have done all these).
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Terry
(@Terry_LFC6) reported
@Tom_Sco90 @EE Yeh been with them around 15 years since I used to work for them, since bt bought them the prices have doubled on everything, with customer service being limited. I think I'll price around
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David Wood Photography
(@Dwood_photo19) reported
@pmw_77 @EE I’m not very keen on EE. I really can’t stand them at the minute. The signals are constantly changing up and down
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TRINITY 🇬🇭🇳🇱🇬🇧
(@TRINITY_NQ) reported
@EE what's going on? Our WiFi and my mobile data is unstable. You guys are seriously passing me off. How are we suppose to be working ❓❓❓
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craig kneller
(@CraigKneller) reported
@EE morning I've received 2 calls from EE 1 I missed and the other we got cut off Please can you advice as to why EE would be trying to contact me ? No issue with account but contract is comming to a end ? Thanks Craig
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Nubian Queens by TRINITY
(@NubianqueensTr1) reported
@TRINITY_NQ @EE @EE kindly update us ASAP. We've tried calling 📞 150 to no avail. Lately your Internet service and mobile services are wack 😒. Time to look for another provider #WorkFromHome not happening thanks to EE 🤬😡
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𝓂 𝒶 𝓎 𝒶 𝓇
(@brysatra) reported
@EE I'm within my 14 days cooling off period for my Sim Plan and want to cancel. Your company appears to be being deliberately obstructive in letting me speak to someone who can facilitate same. Do I need to contact Ofgem to help deal with this?
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Nikki 🔸◾️🐺
(@nikkipowelly) reported
@EE Hey! Quick Q - I’ve just got to France and want to double check that my smart benefit is active. I keep getting texts saying I’m going to be charged £2 a day. I don’t wanna pay mega bucks, to use my data, at the end of the month because I’ve not done it right. Help?
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Marcelo Pedrosa
(@marceloapedrosa) reported
Hey @EE I am in Brazil and I can't register my sim card. Can u help?
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Leanne
(@LeanneS101) reported
@EE Hi Sarah. It took 7 hours for service to be resolved, on both of my lines