EE outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: Reading, Didcot, Farnborough, Hook, Camberley, Maidenhead, High Wycombe, Bourne End, Wokingham, Bracknell, and Yateley.

City	Problem Type	Report Time
Reading	Phone	10 days ago
Didcot	Internet	13 days ago
Reading	Phone	13 days ago
Reading	Internet	14 days ago
Reading	Internet	14 days ago
Reading	Total Blackout	19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 6 minutes ago from Wokingham, England

  So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead

• 
  Andy CAULFIELD (@ANDYC2311) reported 7 minutes ago from Wokingham, England

  @EE @England Why can we never get connection on our EE networks over many years then?!

• 
  Steven (@nurburgsteve) reported 11 minutes ago from Theale, England

  @SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!

• 
  Vix Bilton (@VictoriaBilton) reported 12 minutes ago from Reading, England

  @EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling

• 
  Stevie Stevie (@Gobshy8e) reported 15 minutes ago from Marlow Bottom, England

  @EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?

• 
  x.acity01 (@xacity01) reported 18 minutes ago from Wokingham, England

  Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!

• 
  Khurram Qayam (@kqbrain) reported 18 minutes ago from Reading, England

  Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom

• 
  Paul Hunsdon (@Hunsy1969) reported 22 minutes ago from Wokingham, England

  @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

• 
  Gareth Dean (@GarethDeanPR) reported 23 minutes ago from South Stoke, England

  @EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.

• 
  Steven (@nurburgsteve) reported 24 minutes ago from Theale, England

  @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?

• 
  Ollie Weaver (@weavero96x) reported 25 minutes ago from Bracknell, England

  Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..

• 
  Lyndsey Rolfe (@Lyndseydwalker) reported 28 minutes ago from Wokingham, England

  @EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.

• 
  Steven (@nurburgsteve) reported 29 minutes ago from Theale, England

  @EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?

• 
  RAY of sunshine (@Ray32200186) reported 31 minutes ago from Winkfield, England

  @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

• 
  Pieter Le Roux (@pietergriffin) reported 34 minutes ago from Camberley, England

  @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

• 
  Dr Katie Bates (@prometheus3) reported 40 minutes ago from Reading, England

  Really great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.

• 
  Ultra Mugnus (@mkn1ght) reported 41 minutes ago from Reading, England

  Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?

• 
  Pieter Le Roux (@pietergriffin) reported 41 minutes ago from Camberley, England

  @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

• 
  Harvey (@HarveyWelch) reported 48 minutes ago from Wokingham, England

  @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

• 
  Harvey (@HarveyWelch) reported 54 minutes ago from Wokingham, England

  @chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  iambinksy (@iambinksy) reported 2 minutes ago

  @EE How is someone meant to contact 08000798586 when they are no longer a customer? I have left but owe a small amount, I can't navigate the stupid automated system as my number is now non-EE.

• 
  🔰Russ🔰 (@RussOnlinee) reported 3 minutes ago

  @EE Have to be the worse company for Customer Service. 7 phone calls, over 2 and half hours spread over these phone calls just to change a delivery address, provide tracking number and each representative of EE giving me different information. Unbelievable!!!

• 
  William_Croft (@WilliamCroft18) reported 4 minutes ago

  @EE can anyone help my bill is incorrect I’ve been overcharged 3 figures+ on top my normal bill for calling a number I didn’t call 6 times and texting from a country I’ve not been too

• 
  Fergus Gordon (@Ferg1981) reported 6 minutes ago

  @EE 🤝🏻 **** customer service

• 
  Jay-Mie H (@JaymieNHT) reported 6 minutes ago

  @EE How can I get in contact please to cancel my contract? Can't get through to the messaging service and can't get through on the phone.

• 
  Donna Winter (@dwinter14) reported 9 minutes ago

  @EE please can someone help me to cancel a paired watch contract, I have tried by chat to be told to call, I have called numerous times waiting for many minutes with no success of speaking to someone! Any other way of doing it please?

• 
  Faheem O (@f411eem) reported 11 minutes ago

  @EE sort your service out in Birmingham. Barely get signal anywhere. Maybe invest in your coverage rather than getting Bacon doing Britney drag commercials

• 
  William_Croft (@WilliamCroft18) reported 14 minutes ago

  @EE My bill is wrong I spoke to your customer care team they said someone would give me a call between 3:30-4:45pm to sort it nothing any help please! You’ve overcharged me massively for calls I didn’t make and texting from countries I haven’t been too.

• 
  Menakez: The Bloom Coach (@MenaKezia) reported 18 minutes ago

  @EE is the worst network ever.

• 
  x (@hs1308xx) reported 19 minutes ago

  @ee is something wrong with the network bc my data keeps cutting off and is so slow!!!