EE outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: Reading, Crowthorne, Maidenhead, Marlow, Fleet, Bracknell, Henley on Thames, High Wycombe, and Didcot.

City	Problem Type	Report Time
Reading	Internet	4 days ago
Reading	Wi-fi	6 days ago
Crowthorne	Internet	9 days ago
Maidenhead	Internet	9 days ago
Marlow	Phone	10 days ago
Reading	Internet	12 days ago

Community Discussion

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EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Heather Duffin (@RustyBearsMum) reported 3 minutes ago from East Hagbourne, England

  @EE Your phone system's not fixed yet. My husband's unable to make or receive calls (as at 13.46 in central London). Help!!

• 
  x.acity01 (@xacity01) reported 7 minutes ago from Wokingham, England

  Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!

• 
  Ryan R 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RyanRay74) reported 13 minutes ago from Wooburn, England

  @Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!

• 
  Zac (@Williams_i_am1) reported 15 minutes ago from Theale, England

  @EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it

• 
  Zac (@Williams_i_am1) reported 15 minutes ago from Theale, England

  @EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee

• 
  Brian Russell (@running_gooner) reported 22 minutes ago from Wokingham, England

  @EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡

• 
  Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported 26 minutes ago from Reading, England

  @ItsJamesPowers @EE I found #EE to be a good network and generally customer service & support personnel were without fault. However, where the company still fails is it's inflexible attitude around tariffs for monthly pay/contracted customers. Unlike competitors they will not allow tariff drops.

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 27 minutes ago from Wokingham, England

  @EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her

• 
  Steven (@nurburgsteve) reported 30 minutes ago from Theale, England

  @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?

• 
  Andy CAULFIELD (@ANDYC2311) reported 34 minutes ago from Wokingham, England

  @EE @England Why can we never get connection on our EE networks over many years then?!

• 
  Badly Drawn Byron (@Bjsfreaked) reported 38 minutes ago from Farnborough, England

  So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.

• 
  Harvey (@HarveyWelch) reported 39 minutes ago from Wokingham, England

  @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

• 
  Ollie Weaver (@weavero96x) reported 42 minutes ago from Bracknell, England

  Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..

• 
  Paul Hunsdon (@Hunsy1969) reported 45 minutes ago from Wokingham, England

  After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

• 
  Steven (@nurburgsteve) reported 45 minutes ago from Theale, England

  @SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!

• 
  wadhwaRD (@rishidwadhwa) reported 45 minutes ago from Reading, England

  I have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !

• 
  Khurram Qayam (@kqbrain) reported 47 minutes ago from Reading, England

  Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 48 minutes ago from Marlow Bottom, England

  Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE

• 
  Zac (@Williams_i_am1) reported 50 minutes ago from Theale, England

  @SamsHusband @EE They said that if they can't provide signal, I'm free to leave my contract. Then told me if I get wifi (on order just not with them) that it will solve my problem. Useless network.

• 
  Johnny Norris (@TheJohnnyNorris) reported 58 minutes ago from Wooburn, England

  @EE Because my experience with #EE has been awful. My phone doesn’t work in Europe, the reception at home is dreadful (despite the salesman reassuring us that we’re in a good reception area). They cut MY phone off when my son upgraded & our #EE broadband is the worst we’ve ever had.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carol Annesley (@Cannesle) reported 14 minutes ago

  @EE why for the last few months does my plan never renew when I'm always in credit think it's time for me to move on...not going into a store every month to solve it 🤬🤬🤬

• 
  Strasse (@Strasseleeds) reported 15 minutes ago

  @EE 2 days on various platforms trying to live chat what’s app speak in person to ANYONE to get a business phone issue resolved absolute disgrace

• 
  Jon Pitts (@briavelsjon) reported 16 minutes ago

  @JohnStokes0uk @EE More radio sites is not necessarily the solution to poor data speeds, if existing coverage levels are good.

• 
  Martin McConachie (@HamdonMart) reported 17 minutes ago

  @EE Had no service on my phone for 14 hours. Can't use live chat on website as you have to send me a code & I can't receive them. You suggest ringing 150 but I can't make calls. App isn't any good and just hits a dead end. Help! 😳

• 
  John (@JohnStokes0uk) reported 17 minutes ago

  @briavelsjon @EE thats just it, they are poor, not good,and more signal masts, would be better

• 
  Mossbank (@mossbank) reported 18 minutes ago

  Hi, when I send VM on to 150 I keep getting this error reply - "Sorry, we're having some trouble completing your request at the moment. Please try again later." When I sent Off, it turns off ok. Just won't turn on. Help? Thanks. @EE

• 
  JP Glover 🏳️‍🌈 (@jpglover1982) reported 20 minutes ago

  @EE need some help guys, done messaging told to ring 150 and 150 are not able to assist I need to speak to someone regarding ee one up rewards

• 
  Jon Pitts (@briavelsjon) reported 21 minutes ago

  @Baron_Flumpy @EE Hello random poster. Your Tweet referenced having a coverage issue at home, which WiFi-calling rectifies. Most people leave their broadband running 24/7/365 - I don't see anything to gain by turning it off randomly. You didn't mention anything about wider coverage issues?

• 
  Lu 🎙⚒️ (@recklesslntent) reported 22 minutes ago

  @EE my dad is calling g about his contract and reducing the price of this. I understand due to RPI and being out of contract the price has gone up. But why is he being asked about Netflix and almost a weird focus on this rather than focusing on the issue which is finding an upgrade price that is lower. The agent then focused on cableing which dad has explicitly said he doesn’t want My dad has had a stroke - his vulnerability was not addressed or empathised with once during the call I understand we are supposed to be kind and pleasant on the phone but the agent you have in retentions who spoke to him was not listening, hiding behind process and utterly incompetent

• 
  Andy 🇬🇧 (@AndyUK_52) reported 25 minutes ago

  @EE could you tell me if there’s been any work in my area on signal and 5G