EE outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: Wallingford, Maidenhead, Didcot, Wokingham, High Wycombe, Farnborough, Reading, Fleet, and Marlow.

City	Problem Type	Report Time
Wallingford	Internet	2 days ago
Maidenhead	Internet	3 days ago
Didcot	Internet	7 days ago
Wokingham	Internet	15 days ago
High Wycombe	Internet	16 days ago
Farnborough	E-mail	17 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Stevie Stevie (@Gobshy8e) reported 5 minutes ago from Marlow Bottom, England

  @EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?

• 
  Tom (@Para_Tom999) reported 6 minutes ago from Camberley, England

  @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

• 
  N9 SZN 🥽 (@nanafasante) reported 8 minutes ago from Reading, England

  @EE Na the problem persists

• 
  Steven (@nurburgsteve) reported 9 minutes ago from Theale, England

  @SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!

• 
  Johnny Norris (@TheJohnnyNorris) reported 16 minutes ago from Wooburn, England

  @EE Because my experience with #EE has been awful. My phone doesn’t work in Europe, the reception at home is dreadful (despite the salesman reassuring us that we’re in a good reception area). They cut MY phone off when my son upgraded & our #EE broadband is the worst we’ve ever had.

• 
  Cllr Patrick Keating 🔶🇺🇦 (@keatingpatrick) reported 17 minutes ago from Shinfield, England

  Shocking pre Christmas service from @EE, failing to deliver a package and then refusing to honour orignal sale price despite their courrier being responsible for failed delivery.

• 
  Ollie Weaver (@weavero96x) reported 23 minutes ago from Bracknell, England

  Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..

• 
  Steven (@nurburgsteve) reported 27 minutes ago from Theale, England

  @EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?

• 
  Pieter Le Roux (@pietergriffin) reported 31 minutes ago from Camberley, England

  @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

• 
  Imogen (@ImogenRyan93) reported 34 minutes ago from Reading, England

  Should I just give up and realise my S20 Ultra is never going to arrive 😩 @EE

• 
  Charu Malhotra (@cm_charu) reported 37 minutes ago from Wokingham, England

  Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy

• 
  Khurram Qayam (@kqbrain) reported 39 minutes ago from Reading, England

  Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom

• 
  Buddha Maitreya (@sangyemaitreya) reported 41 minutes ago from Reading, England

  @EE EE Georgia is insisting I use DM's but my DM's for everyone else are broken. Even @jack knows this!

• 
  Zac (@Williams_i_am1) reported 42 minutes ago from Theale, England

  @SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.

• 
  Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported 48 minutes ago from Reading, England

  @ItsJamesPowers @EE I found #EE to be a good network and generally customer service & support personnel were without fault. However, where the company still fails is it's inflexible attitude around tariffs for monthly pay/contracted customers. Unlike competitors they will not allow tariff drops.

• 
  Badly Drawn Byron (@Bjsfreaked) reported 51 minutes ago from Farnborough, England

  So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.

• 
  francky (@CesaireF) reported 52 minutes ago from Maidenhead, England

  @Top_CashBack @EE With @Top_CashBack the advertised cashback amount never the one received. @quidco is more reliable

• 
  Zac (@Williams_i_am1) reported 53 minutes ago from Theale, England

  Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....

• 
  wadhwaRD (@rishidwadhwa) reported 55 minutes ago from Reading, England

  I have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !

• 
  Steven (@nurburgsteve) reported 58 minutes ago from Theale, England

  @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lee Wilmott (@LeeWilmott1973) reported 4 minutes ago

  @EE @Equilan Having trouble with 150, but tells customer to ring 150 to sort it 😡😡😡😡😡😡

• 
  Clodagh Beckham (@clodaghkeane) reported 9 minutes ago

  @EE what a disgrace!! Best customer service?? I don’t think so. Phone stolen and reported immediately to EE who FAILED TO BLOCK IT! Thieves put multiple Google Play purchases onto my account and despite speaking to SIX customer service agents, EE fail to resolve. Disgraceful!

• 
  Mandy (@mandydunne_x) reported 10 minutes ago

  @EE Already done that, says there is no issues in the area and as for the wifi calling thats great if you have access to wifi but unfortunately don't have access 24/7, multiple people in my area have had no service since yesterday

• 
  Ed Scott (@EdScottLondon) reported 10 minutes ago

  @ad_moran4 @EE @O2 Deffo look around. Lebara are on the Vodafone network which is better quality than O2. No annual price rises which O2 do now.

• 
  Ian Molyneaux💙🇺🇦 (@Ian_Molyneaux_) reported 14 minutes ago

  @EE I have phone 150 a few times this morning to report issues with my broadband service. After selecting a couple of options I’m told that a message will be sent to help work out the issue. An hour later still no message.

• 
  ParkEnd Now Block002 (@parkendgoodison) reported 14 minutes ago

  @ad_moran4 @EE @O2 O2 is ****

• 
  Daniel C (@danielciornei) reported 16 minutes ago

  @EE is by far the worst company when it comes to loyalty tax. come broadband renewal… the ONLY option was upgrade to 10% more cost and when I started the switch the most bored person in the world called…. @EE I don’t care you are the best … thank you but no thank you.

• 
  Luke (@lukey_jt91) reported 16 minutes ago

  @EE I am fed up of losing signal every time I leave the house.

• 
  Opeyemi Daniel (@DinaGlyphs) reported 17 minutes ago

  Hello @EE I’ve been disconnected from broadband internet due to a reported issue with the connection by Openreach. Being three days now without access to work and a potential job loss around the corner, I’ll like to know the update on this issue. Please see the screenshot below for additional context.

• 
  Martin Powell (@MartinPowe16355) reported 17 minutes ago

  @loisgriff_ @EE Loads in fochriw do especially down the bottom beth