EE outages and service status in Reading, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Reading, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Jul 3, 1:43 PM GMT+1.
- Internet (76%)
- Phone (18%)
- E-mail (6%)
The latest reports from users having issues in Reading come from postal codes RG31 , RG1 , RG5 , RG2 and RG6 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Reading, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Reading, England
The most recent EE outage reports came from the following cities: Reading, Henley on Thames, Maidenhead, High Wycombe, Didcot, Bracknell, Wallingford, Wokingham, and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Reading
|
Internet | 3 days ago |
|
Henley on Thames
|
Phone | 7 days ago |
|
Reading
|
Internet | 7 days ago |
|
Maidenhead
|
Phone | 8 days ago |
|
High Wycombe
|
Internet | 12 days ago |
|
Didcot
|
Internet | 12 days ago |
Community Discussion
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EE Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Dave Hampton 🌍🌳 (@carboncoach) reported from Marlow Bottom, EnglandAnyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE
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x.acity01 (@xacity01) reported from Wokingham, EnglandHey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!
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Zac (@Williams_i_am1) reported from Theale, England@SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.
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Johnny Norris (@TheJohnnyNorris) reported from Wooburn, England@EE Because my experience with #EE has been awful. My phone doesn’t work in Europe, the reception at home is dreadful (despite the salesman reassuring us that we’re in a good reception area). They cut MY phone off when my son upgraded & our #EE broadband is the worst we’ve ever had.
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wadhwaRD (@rishidwadhwa) reported from Reading, EnglandI have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !
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James Snyder (@StJamesofFleet) reported from Fleet, England@ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?
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Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England@EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…
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Jamie Goodliffe (@Jamie367p) reported from Henley-on-Thames, EnglandAppalled by @EE customer service this afternoon. After I incurred a roaming charge clearly issued in error, nobody wants to resolve the issue. It’s great, hand over thousands of pounds to them and when there’s an error of £1.50 they won’t budge.
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Nate 🏳️🌈 (@nathanjrogers) reported from Wokingham, EnglandSo much money paid to @EE for a service that is not currently being used at all. #whatawaste
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Harvey (@HarveyWelch) reported from Wokingham, England@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Steven (@nurburgsteve) reported from Theale, England@SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!
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Ultra Mugnus (@mkn1ght) reported from Reading, EnglandAnyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?
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Dr Katie Bates (@prometheus3) reported from Reading, EnglandReally great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.
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Sebastian Garner (@sebgarner) reported from Bracknell, England@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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Khurram Qayam (@kqbrain) reported from Reading, EnglandSuffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom
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Cllr Patrick Keating 🔶🇺🇦 (@keatingpatrick) reported from Shinfield, EnglandShocking pre Christmas service from @EE, failing to deliver a package and then refusing to honour orignal sale price despite their courrier being responsible for failed delivery.
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, EnglandAfter some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Heather Duffin (@RustyBearsMum) reported from East Hagbourne, England@EE @Terywall @AndrewRPines Still not working...
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Ryan R 🏴 (@RyanRay74) reported from Wooburn, England@Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nicole E (@Nicky_2900) reportedAbsolutely shocking service from @EE System failed to apply my agreed spend cap and plan upgrade after a phone call, letting bill skyrocket to £160. Ofcom rules say you can’t bill for over-cap system errors. I need a manager to pull my file and message me now.
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Jules Ehrhardt (@ezyjules) reported@EE Let’s publicly detail your incompetence here. - Ordered fiber for my parents Feb 11 with 7th gen Pro equipment - Engineer never showed up - Ordered again May 18 and you downgrade equipment to 6th gen Plus - Engineer shows up, ignores my written instructions and installs fiber cable / box into the wrong part of the house. Leaves job incomplete - Next engineer shows up, who I speak with on phone, and says someone will return to move to correct location - Next engineer shows up, does not move install location, sets up wrong equipment, does not setup WiFi extenders, does not setup old WiFi network name - You kill the old internet account, leaving my 85 yr old father without internet, tv, security, or emergency health systems - All whilst we are dealing with massive family health emergency - Absolutely bloody useless, uncaring, lazy, callous, incompetent, and all the things
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Stuart Smith (@Galaxy42_) reportedIf any company SELLS a product online, they should be legally forced into allowing customer to cancel online. Some people have terrible anxiety when it comes to making/reciving phone calls & those companies (like @EE) prey on those people.
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Real Sol King 🌎 🐂🀄️ (@RealSolKing) reportedDear @EE 1. Do not delay sending PAC code in case someone wants to leave ur company 2. Train ur customer care good enough to trust customers rather than doubting them and making them feel as liars
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Richard Baker (@BakeronBusiness) reported@EE I had emails telling me to ‘hang fire’ on set up until you’d been in touch. I’ve not had any further communication.
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Samuel Pierce (@Mrhalfandhalf8) reported@EE hi ee i need help with a order infomation ill send a dm
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John Paul Gonzalez (@JanusPaulusG) reported@EE Not possible to fix
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Natalie (@Natz_Fay) reported@EE @_nicks_tweets I’m also suddenly getting no service at all. I’m here travelling in Denmark!
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Alex Wise (@AlexCWise) reported@EE Does this include the Android app to log in as keeps asking me to login, i do then loops back to same screen. Also very stuttery
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Tom Andrews (@elondonlad) reported@status_is_down @EE yes, mine is not working!