EE Outage Report in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: Reading, Didcot, Farnborough, Hook, Camberley, Maidenhead, High Wycombe, Bourne End, Wokingham, Bracknell, and Yateley.

City	Problem Type	Report Time
Reading	Phone	4 days ago
Didcot	Internet	7 days ago
Reading	Phone	7 days ago
Reading	Internet	8 days ago
Reading	Internet	8 days ago
Reading	Total Blackout	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Andy CAULFIELD (@ANDYC2311) reported 4 minutes ago from Wokingham, England

  @EE @England Why can we never get connection on our EE networks over many years then?!

• 
  Paul Hunsdon (@Hunsy1969) reported 8 minutes ago from Wokingham, England

  @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

• 
  Harvey (@HarveyWelch) reported 13 minutes ago from Wokingham, England

  @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

• 
  Ultra Mugnus (@mkn1ght) reported 20 minutes ago from Reading, England

  Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 26 minutes ago from Wokingham, England

  Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on

• 
  Lyndsey Rolfe (@Lyndseydwalker) reported 27 minutes ago from Wokingham, England

  @EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.

• 
  Khurram Qayam (@kqbrain) reported 27 minutes ago from Reading, England

  Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom

• 
  Steven (@nurburgsteve) reported 28 minutes ago from Theale, England

  @EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 30 minutes ago from Wokingham, England

  @EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her

• 
  Gareth Dean (@GarethDeanPR) reported 31 minutes ago from South Stoke, England

  @EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.

• 
  Stevie Stevie (@Gobshy8e) reported 32 minutes ago from Marlow Bottom, England

  @EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?

• 
  RAY of sunshine (@Ray32200186) reported 35 minutes ago from Winkfield, England

  @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

• 
  Vix Bilton (@VictoriaBilton) reported 39 minutes ago from Reading, England

  @EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling

• 
  Harvey (@HarveyWelch) reported 39 minutes ago from Wokingham, England

  @chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

• 
  x.acity01 (@xacity01) reported 47 minutes ago from Wokingham, England

  Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!

• 
  Ollie Weaver (@weavero96x) reported 48 minutes ago from Bracknell, England

  Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..

• 
  Steven (@nurburgsteve) reported 52 minutes ago from Theale, England

  @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 53 minutes ago from Wokingham, England

  @EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 54 minutes ago from Wokingham, England

  So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead

• 
  Steven (@nurburgsteve) reported 54 minutes ago from Theale, England

  @SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nikki (@Nikki23856781) reported 2 minutes ago

  @EE They said they aren’t aware of any issues. But I have been trying since Thursday. The bank are holding my money as it goes into pending payment. And my bill will be overdue tomorrow. What do I do!?

• 
  Chris DM (@ChrisMartley) reported 5 minutes ago

  @EE Hi, Our internet is down today, we have flashing aqua lights on our hub, we have tried swapping out the BB cable as the trouble shooting says, but still no luck. It was working fine at 2AM last night, is there an outage or just us? We are based in WD6.

• 
  ᴮᴱBTS GrammyNomineeBFF⁷Bookclub⟭⟬ 💜⟬⟭-D² (@Alex34599534) reported 7 minutes ago

  @EE Same I've been having problems for 2 weeks even after being on the phone with you and getting a new router and changing channels,it's Sunday I just want to enjoy watching a movie without the Internet connection dropping every hour

• 
  Tayla Bastow (@Taylajlb) reported 7 minutes ago

  @EE trying to ring to do my upgrade and can’t get past option 3 without it beeping and cutting out? Is CS down??

• 
  James M (@Jimmay94) reported 9 minutes ago

  @EE Yeah figured as much can you internally pass it up or over to whovever needs it? every time I try to get this dealt with by phone I guess I'm the unlucky one who gets a rude dipass every time who won't take I've paid my bill already as a reason to do anything

• 
  James M (@Jimmay94) reported 11 minutes ago

  @EE I'm with you for my phone as well and that is fine no problems there contract wise payment wise or anything it just works

• 
  crossy (@Cross7Mark) reported 12 minutes ago

  @EE is there problems with your app and website at present as I cannot log in on either my ipad or android phone and on the Web...?? #DataCheck #CannotLogIn #HelpMe

• 
  Jack Anderson (@JackAnd31297570) reported 16 minutes ago

  @EE just getting the emergency calls only and no signal what's so ever in hinckley, le10

• 
  Man with grey hair (@IRockGreyHair) reported 17 minutes ago

  @EE How can my wife change the email address on her account? She has changed it online, checked it has been changed, messaged with a customer service rep, and yet you keep sending emails to an old address which I now use for MY business. What’s gone wrong with your systems?

• 
  James M (@Jimmay94) reported 18 minutes ago

  @EE I'd rather not contact my bank however if I have to i will as I paying for a service that if I do get it's inadequate and most of the time I'm lucky to get that