EE outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: Reading, Fleet, Bracknell, Henley on Thames, Maidenhead, High Wycombe, Didcot, Wallingford, and Wokingham.

City	Problem Type	Report Time
Reading	Internet	13 hours ago
Fleet	Phone	2 days ago
Bracknell	Internet	2 days ago
Reading	Internet	6 days ago
Reading	Wi-fi	10 days ago
Reading	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Jerrie Sambers (@MonsieurSambers) reported 1 minute ago from Reading, England

  @EE I don’t mind the charges. And yes, a new phone won’t be bad at all.

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 10 minutes ago from Wokingham, England

  Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on

• 
  Ryan R 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RyanRay74) reported 15 minutes ago from Wooburn, England

  @Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!

• 
  Ollie Weaver (@weavero96x) reported 16 minutes ago from Bracknell, England

  Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..

• 
  x.acity01 (@xacity01) reported 17 minutes ago from Wokingham, England

  Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!

• 
  Johnny Norris (@TheJohnnyNorris) reported 18 minutes ago from Wooburn, England

  @EE Because my experience with #EE has been awful. My phone doesn’t work in Europe, the reception at home is dreadful (despite the salesman reassuring us that we’re in a good reception area). They cut MY phone off when my son upgraded & our #EE broadband is the worst we’ve ever had.

• 
  Vix Bilton (@VictoriaBilton) reported 19 minutes ago from Reading, England

  @EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling

• 
  Pieter Le Roux (@pietergriffin) reported 22 minutes ago from Camberley, England

  @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

• 
  francky (@CesaireF) reported 23 minutes ago from Maidenhead, England

  @Top_CashBack @EE With @Top_CashBack the advertised cashback amount never the one received. @quidco is more reliable

• 
  Steven (@nurburgsteve) reported 23 minutes ago from Theale, England

  @SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!

• 
  Steven (@nurburgsteve) reported 31 minutes ago from Theale, England

  @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?

• 
  Badly Drawn Byron (@Bjsfreaked) reported 34 minutes ago from Farnborough, England

  So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.

• 
  Paul Hunsdon (@Hunsy1969) reported 35 minutes ago from Wokingham, England

  @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

• 
  Harvey (@HarveyWelch) reported 39 minutes ago from Wokingham, England

  @chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

• 
  Buddha Maitreya (@sangyemaitreya) reported 40 minutes ago from Reading, England

  @EE EE Georgia is insisting I use DM's but my DM's for everyone else are broken. Even @jack knows this!

• 
  Steven (@nurburgsteve) reported 42 minutes ago from Theale, England

  @EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?

• 
  Heather Duffin (@RustyBearsMum) reported 44 minutes ago from East Hagbourne, England

  @EE Your phone system's not fixed yet. My husband's unable to make or receive calls (as at 13.46 in central London). Help!!

• 
  Badly Drawn Byron (@Bjsfreaked) reported 47 minutes ago from Farnborough, England

  @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

• 
  Khurram Qayam (@kqbrain) reported 48 minutes ago from Reading, England

  Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom

• 
  RAY of sunshine (@Ray32200186) reported 53 minutes ago from Winkfield, England

  @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Not another one (@NicDenso) reported 2 minutes ago

  @MichelleBeckett I had a similar problem with @EE, they stuck to their terms and conditions like glue, I only had one request and that was they inform a senior person of the situation, I didn't even want them to concede, just be aware of the issue, they point blank refused. I've had 5 contracts with them for about 6 years now. As each one ends I'm going elsewhere on principle now.

• 
  Kev (@vpharm) reported 2 minutes ago

  @EE Lymington staff said no phone account could be opened in my home address unless bank card is registered at my address. Theyre ALLOWING A FRAUDSTER TO USE MY HOME ADDRESS! They wont name the bank so I can call the bank to say Mrs Susan Burne is a fraudster etc! Refused to help

• 
  agrumpyaulman (@agrumpyaulman) reported 4 minutes ago

  @EE #billing Check your bills with EE!! After 39 years with BT we switched to EE in June. Never had any inaccuracies in my bills with BT. Ever since switching every bill has been wrong! Staff are friendly and helpful and sort it out but this shouldn’t happen.

• 
  Bodz84 (@AFCBUDDY85) reported 5 minutes ago

  @_Shareen267 Cant comment on Virgin, as its not available in my area. @BT was brilliant, but the prices became ridiculous @EE (basically BT now) customer service is extremely good. Wifi isnt bad. downside, current price is £80+ a month with two boosters. so will see whats available in Sept.

• 
  Jabzz (@thejabzz) reported 9 minutes ago

  So @EE failed at customer services today. They make the mistake, make things worse and dont want to fix it. It shouldn't be this difficult and stressful for a disabled person to just get broadband! Appalling!! 🤬

• 
  Great Northern Traincrews FC (@GNtraincrewsFC) reported 12 minutes ago

  @EE Didnt do anything. Im awaiting broadband from yourselves activated on thursday. The 4G back up is useless as there is no signal No signal on my s26 outside It is unacceptable in a major city not to have any signal at all

• 
  Ads (@Ads__W) reported 15 minutes ago

  @EE @Johnboy270783 Same for me in barnsley aswell. Absolutely dog ****!

• 
  DftguyUK (@BigGayDanxx) reported 17 minutes ago

  @EE spent ages on the phone with auto customer services. For it to end with you must text for this service and they ended the call. I do the text thing and get a response "we cant match your details to an account" So yeah.....useful service. WiFi signals been awful for days!

• 
  bec (@becsav1) reported 19 minutes ago

  @EE feel for the elderly and more vulnerable people who get these offers pushed on them when they simply want to cancel their contracts.

• 
  Andrew Berry (@andrewsberry68) reported 19 minutes ago

  @EE it one thing claim to have the best service but it's now been waiting to speak to someone for 23mins, not a good service