EE outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: High Wycombe, Didcot, Bracknell, Reading, Wallingford, Maidenhead, Wokingham, and Farnborough.

City	Problem Type	Report Time
High Wycombe	Internet	4 days ago
Didcot	Internet	4 days ago
Bracknell	Internet	5 days ago
Reading	E-mail	5 days ago
Reading	Internet	5 days ago
Didcot	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Sebastian Garner (@sebgarner) reported 4 minutes ago from Bracknell, England

  @EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful

• 
  Paul Hunsdon (@Hunsy1969) reported 5 minutes ago from Wokingham, England

  @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

• 
  Jamie Goodliffe (@Jamie367p) reported 15 minutes ago from Henley-on-Thames, England

  Appalled by @EE customer service this afternoon. After I incurred a roaming charge clearly issued in error, nobody wants to resolve the issue. It’s great, hand over thousands of pounds to them and when there’s an error of £1.50 they won’t budge.

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 15 minutes ago from Wokingham, England

  So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 17 minutes ago from Marlow Bottom, England

  Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE

• 
  Gareth Dean (@GarethDeanPR) reported 19 minutes ago from South Stoke, England

  @EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.

• 
  Ryan R 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RyanRay74) reported 20 minutes ago from Wooburn, England

  @Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!

• 
  Ollie Weaver (@weavero96x) reported 21 minutes ago from Bracknell, England

  Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..

• 
  N9 SZN 🥽 (@nanafasante) reported 22 minutes ago from Reading, England

  @EE Na the problem persists

• 
  wadhwaRD (@rishidwadhwa) reported 24 minutes ago from Reading, England

  I have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !

• 
  Matt Rogers (@mattrogers9) reported 28 minutes ago from Didcot, England

  @EE I’ve just checked my bill the details I have for security match exactly so I really don’t see the issue

• 
  francky (@CesaireF) reported 29 minutes ago from Maidenhead, England

  @Top_CashBack @EE With @Top_CashBack the advertised cashback amount never the one received. @quidco is more reliable

• 
  Pieter Le Roux (@pietergriffin) reported 32 minutes ago from Camberley, England

  @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

• 
  Heather Duffin (@RustyBearsMum) reported 34 minutes ago from East Hagbourne, England

  @EE Your phone system's not fixed yet. My husband's unable to make or receive calls (as at 13.46 in central London). Help!!

• 
  James Snyder (@StJamesofFleet) reported 46 minutes ago from Fleet, England

  @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

• 
  Lyndsey Rolfe (@Lyndseydwalker) reported 50 minutes ago from Wokingham, England

  @EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.

• 
  x.acity01 (@xacity01) reported 53 minutes ago from Wokingham, England

  Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!

• 
  Cllr Patrick Keating 🔶🇺🇦 (@keatingpatrick) reported 56 minutes ago from Shinfield, England

  Shocking pre Christmas service from @EE, failing to deliver a package and then refusing to honour orignal sale price despite their courrier being responsible for failed delivery.

• 
  Harvey (@HarveyWelch) reported 56 minutes ago from Wokingham, England

  @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

• 
  Pieter Le Roux (@pietergriffin) reported 60 minutes ago from Camberley, England

  @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sideways Tree (@EX23LCL) reported 5 minutes ago

  @TomTugendhat @O2 @EE Wow it’s almost like the number of people using the network has increased dramatically but the infrastructure isn’t being built to keep up?

• 
  KettchUK (@KettchUK) reported 8 minutes ago

  @TomTugendhat @O2 @EE Don't worry, the private sector will be along any moment with that investment you said they'd be putting into the network decades ago.

• 
  Chris Milbank (@ChrisMilbank) reported 10 minutes ago

  Well Laura from @EE Customer service promised me she would call at 4pm today, it is 5.45 pm and she hasn't called. Can a real human look at this. Thank you.

• 
  Snow&Fairways (@IcyFairways) reported 11 minutes ago

  @TomTugendhat @O2 @EE Sane with three. Garbage.

• 
  Pauline Cullen (@PaulineCullen14) reported 13 minutes ago

  @SiDix67 @EE Absolutely terrible customer service from EE , what has happened to them ??

• 
  𝒂𝒏𝒏 𝒎 (@a_n_n__m) reported 13 minutes ago

  @TomTugendhat @O2 @EE Canterbury has dreadful mobile network coverage too. Wherever else I go in the world, it’s not a problem.

• 
  Chloe 🪐🫧⚡️🪩✨ (@Chloe_DEathx) reported 14 minutes ago

  @EE I’ve just said I have no service so I can’t call either that number or 150? Can you send me a private message please

• 
  Dexter Morgan VI (@DextersDesciple) reported 16 minutes ago

  @EE anyone else think their website and app is garbage. Rarely ever works. Was thinking of moving my broadband to them but can’t be arsed now

• 
  James G (@jgoodliffe_) reported 20 minutes ago

  @EE A 20 minute wait time to speak to a guide is unacceptable in the middle of the day on a Thursday. Why has your customer service gone downhill so much?

• 
  MarcioMILK (@marciomilk) reported 21 minutes ago

  @EE @_nicks_tweets I'm also having trouble with roaming from the Netherlands. I have unlimited data so defo there's somethign going on