EE outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: Reading, Crowthorne, Maidenhead, Marlow, Fleet, Bracknell, Henley on Thames, High Wycombe, and Didcot.

City	Problem Type	Report Time
Reading	Internet	18 hours ago
Reading	Wi-fi	3 days ago
Crowthorne	Internet	6 days ago
Maidenhead	Internet	6 days ago
Marlow	Phone	7 days ago
Reading	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Badly Drawn Byron (@Bjsfreaked) reported 4 minutes ago from Farnborough, England

  So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.

• 
  Zac (@Williams_i_am1) reported 10 minutes ago from Theale, England

  Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....

• 
  Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported 15 minutes ago from Reading, England

  @ItsJamesPowers @EE They're happy to take money from you the customer but not always so helpful if you need something from them. And they're not particularly competetive when it comes to handsets & tariffs either. #EE was more expensive than major competitors, who incidently allow downward changes !

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 16 minutes ago from Wokingham, England

  Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on

• 
  Zac (@Williams_i_am1) reported 18 minutes ago from Theale, England

  @SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.

• 
  Charu Malhotra (@cm_charu) reported 19 minutes ago from Wokingham, England

  Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy

• 
  Heather Duffin (@RustyBearsMum) reported 22 minutes ago from East Hagbourne, England

  @EE Your phone system's not fixed yet. My husband's unable to make or receive calls (as at 13.46 in central London). Help!!

• 
  Brian Russell (@running_gooner) reported 26 minutes ago from Wokingham, England

  @EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡

• 
  Cllr Patrick Keating 🔶🇺🇦 (@keatingpatrick) reported 27 minutes ago from Shinfield, England

  Shocking pre Christmas service from @EE, failing to deliver a package and then refusing to honour orignal sale price despite their courrier being responsible for failed delivery.

• 
  Johnny Norris (@TheJohnnyNorris) reported 31 minutes ago from Wooburn, England

  @EE Because my experience with #EE has been awful. My phone doesn’t work in Europe, the reception at home is dreadful (despite the salesman reassuring us that we’re in a good reception area). They cut MY phone off when my son upgraded & our #EE broadband is the worst we’ve ever had.

• 
  Badly Drawn Byron (@Bjsfreaked) reported 32 minutes ago from Farnborough, England

  @EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.

• 
  Heather Duffin (@RustyBearsMum) reported 33 minutes ago from East Hagbourne, England

  @EE @Terywall @AndrewRPines Still not working...

• 
  N9 SZN 🥽 (@nanafasante) reported 36 minutes ago from Reading, England

  @EE Na the problem persists

• 
  Steven (@nurburgsteve) reported 39 minutes ago from Theale, England

  @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?

• 
  wadhwaRD (@rishidwadhwa) reported 42 minutes ago from Reading, England

  I have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !

• 
  francky (@CesaireF) reported 44 minutes ago from Maidenhead, England

  @Top_CashBack @EE With @Top_CashBack the advertised cashback amount never the one received. @quidco is more reliable

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 46 minutes ago from Wokingham, England

  So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead

• 
  Stevie Stevie (@Gobshy8e) reported 46 minutes ago from Marlow Bottom, England

  @EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?

• 
  Harvey (@HarveyWelch) reported 50 minutes ago from Wokingham, England

  @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 58 minutes ago from Wokingham, England

  @EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Math (@inlandtaipan1) reported 10 minutes ago

  @EE Its the same almost every day. There is no technical issue, it’s purely down to your lack of investment in coverage. Bills go up, coverage never improves. The UK has the worst 5G infrastructure investment in Europe.

• 
  Carol Annesley (@Cannesle) reported 11 minutes ago

  @EE why for the last few months does my plan never renew when I'm always in credit think it's time for me to move on...not going into a store every month to solve it 🤬🤬🤬

• 
  PPG (@PPGMacro) reported 11 minutes ago

  @EE get on the line and then wait and wait, while they tell you that they get rated best phone provider in the UK. If they are the best, I'd hate to think what others customer service is like. Complete utter BS.

• 
  Chrisy (@Chrisy247) reported 12 minutes ago

  @EE @MarkyTalk The UK’s biggest buffering network , balaclava on every April , had 3 contracts / devices at one point , IPhone / iPad / Apple Watch , wouldn’t even get a tenner off a new iPhone contract ! Absolute robbing ***** no loyalty reward . On a sim only now grudge paying the ***** 🖕🏼

• 
  Michael (@MichaelPyle3) reported 12 minutes ago

  @MarkyTalk @EE We’ve just been through this, 11 + years of loyalty. Was offered a crap deal. Only way they could get near, is if we had their broadband. Not interested, just left them, 4 contracts onto ID Mobile.

• 
  Rodrigo Sanchez (@rsanchezpizani) reported 13 minutes ago

  @EE can you please get your service right. Is unstable. getting tech support is near impossible. Everything is routed to the useless bot. And even something as simple as getting someone to fix the cable that you installed that has become undone is impossible. Terrible service

• 
  Fadi F. (@FadiFaysal) reported 14 minutes ago

  @MarkyTalk @EE Share your sentiments Mark. Been with them since Orange days. Been absolutely horrible with moving homes that they moved me to BT & now I can’t even go back to EE where all my other mobile phones etc… are. Ongoing since July 6th & no hope!! Brag bout being best co 25 times!!

• 
  Now you see me (@ladysowandsow) reported 15 minutes ago

  @EE are there service issues today? The WiFi keeps dropping out and the service status link in your website isn’t working either..

• 
  madein@?? (@C1981L) reported 20 minutes ago

  @MarkyTalk @EE Their signal is **** also, can't even get a decent reception in a town centre FFS.

• 
  Charlie Halstead (@CharlieMansfi17) reported 21 minutes ago

  @coveragechecker @EE If I’m paying for a network, I’m paying for a service. PAYG or contract shouldn’t determine whether I get the best network my phone supports. basic network capabilities shouldn’t be reserved for the most expensive plans.