EE Outage Report in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: Reading, Didcot, Farnborough, Hook, Camberley, Maidenhead, High Wycombe, Bourne End, Wokingham, Bracknell, and Yateley.

City	Problem Type	Report Time
Reading	Phone	9 days ago
Didcot	Internet	12 days ago
Reading	Phone	12 days ago
Reading	Internet	14 days ago
Reading	Internet	14 days ago
Reading	Total Blackout	18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Pieter Le Roux (@pietergriffin) reported 1 minute ago from Camberley, England

  @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

• 
  Harvey (@HarveyWelch) reported 6 minutes ago from Wokingham, England

  @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

• 
  Pieter Le Roux (@pietergriffin) reported 7 minutes ago from Camberley, England

  @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

• 
  Steven (@nurburgsteve) reported 7 minutes ago from Theale, England

  @EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?

• 
  RAY of sunshine (@Ray32200186) reported 9 minutes ago from Winkfield, England

  @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

• 
  Ollie Weaver (@weavero96x) reported 9 minutes ago from Bracknell, England

  Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..

• 
  Charu Malhotra (@cm_charu) reported 10 minutes ago from Wokingham, England

  Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy

• 
  Lyndsey Rolfe (@Lyndseydwalker) reported 15 minutes ago from Wokingham, England

  @EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.

• 
  Steven (@nurburgsteve) reported 16 minutes ago from Theale, England

  @SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!

• 
  Harvey (@HarveyWelch) reported 17 minutes ago from Wokingham, England

  @chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

• 
  Khurram Qayam (@kqbrain) reported 26 minutes ago from Reading, England

  Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom

• 
  Dr Katie Bates (@prometheus3) reported 28 minutes ago from Reading, England

  Really great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.

• 
  Andy CAULFIELD (@ANDYC2311) reported 28 minutes ago from Wokingham, England

  @EE @England Why can we never get connection on our EE networks over many years then?!

• 
  Steven (@nurburgsteve) reported 33 minutes ago from Theale, England

  @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?

• 
  Vix Bilton (@VictoriaBilton) reported 41 minutes ago from Reading, England

  @EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling

• 
  Gareth Dean (@GarethDeanPR) reported 46 minutes ago from South Stoke, England

  @EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.

• 
  Stevie Stevie (@Gobshy8e) reported 51 minutes ago from Marlow Bottom, England

  @EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?

• 
  x.acity01 (@xacity01) reported 52 minutes ago from Wokingham, England

  Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!

• 
  Ultra Mugnus (@mkn1ght) reported 53 minutes ago from Reading, England

  Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?

• 
  Paul Hunsdon (@Hunsy1969) reported 54 minutes ago from Wokingham, England

  @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Connor J (@ConnorJ161) reported 6 minutes ago

  @EE hi, the app doesn't work properly after it was updated to the new version. I can't check my balance through it or see how much data I have left. It just says to try again in a few minutes, but it's been like that for weeks now. Any help, appreciated. Thanks

• 
  Ruth Mayorcas (@RuthMayorcas) reported 14 minutes ago

  @EE You haven’t heard because you didn’t respond - yes I do. Why is there no confirmation of phone call re #roaming? Instead a survey asking for opinion of service. Wrong priorities.

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported 14 minutes ago

  @EE @BeanoOfficial @EE could you confirm where service is guaranteed. Constant issues with phone since Jan 2022. Unable to answer calls today. Told by your technical advisor service is not guaranteed at home, whilst moving or whilst stationary.

• 
  Alisha Nurse (@AliApow) reported 14 minutes ago

  @EE So sorry my internet was down since Friday so I'm behind on messages. I did call but the problem wasn't fixed. I will DM :) ta

• 
  Superman is C K (@supertinytimo) reported 18 minutes ago

  @EE once again poor customer service, was in the shop got told they couldn’t help me to then be told to call up. On hold twice for over 40 minutes. EE we provide the best customer service really

• 
  Martin Duncan (@ArtisticLeader) reported 19 minutes ago

  @EE @Apple Problems connecting to provider. Keeps saying “No SIM card”. Except there is. Can anyone advise?

• 
  Tee (@Tee52458861) reported 20 minutes ago

  @EE What’s the point of customer service if no one is bothering to respond to my query? Unfortunately I’ve been a customer for over 20 years and I am struggling to get an answer for a quick question. 😕

• 
  Turbomeister (@Turbomeister_UK) reported 22 minutes ago

  @EE It took 3 tweets and 3 days later I get a response. I'm thinking that @EE aren't aiming for any customer care awards this year! If anything I'm closer to switching provider than a new contract with #EE

• 
  Becky's Books 📖 The Oleander Sword (@beckyc_89) reported 23 minutes ago

  Hey @EE any reason why I've had no signal in Buckshaw village all week? Can't see any issues online.

• 
  Cur🦖 (@LEEC_5) reported 25 minutes ago

  @EE @Ofcom I’ve always had a reduction on my bill because for two years I’ve used barely any data because I couldn’t. Walking to the shop and being in the garden with calls cutting off. I’m paying for a service I’m not getting. Who can I go to above?