EE outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: Reading, Wallingford, Maidenhead, Didcot, Wokingham, High Wycombe, Farnborough, and Fleet.

City	Problem Type	Report Time
Reading	Internet	8 hours ago
Reading	Internet	6 days ago
Reading	Internet	7 days ago
Wallingford	Internet	13 days ago
Maidenhead	Internet	14 days ago
Didcot	Internet	19 days ago

Community Discussion

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EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Zac (@Williams_i_am1) reported 4 minutes ago from Theale, England

  Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....

• 
  Andy CAULFIELD (@ANDYC2311) reported 4 minutes ago from Wokingham, England

  @EE @England Why can we never get connection on our EE networks over many years then?!

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 5 minutes ago from Wokingham, England

  Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on

• 
  Gareth Dean (@GarethDeanPR) reported 5 minutes ago from South Stoke, England

  @EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.

• 
  Badly Drawn Byron (@Bjsfreaked) reported 5 minutes ago from Farnborough, England

  So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.

• 
  Tom (@Para_Tom999) reported 9 minutes ago from Camberley, England

  @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

• 
  RAY of sunshine (@Ray32200186) reported 14 minutes ago from Winkfield, England

  @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

• 
  Ultra Mugnus (@mkn1ght) reported 18 minutes ago from Reading, England

  Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?

• 
  Paul Hunsdon (@Hunsy1969) reported 22 minutes ago from Wokingham, England

  @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

• 
  Heather Duffin (@RustyBearsMum) reported 23 minutes ago from East Hagbourne, England

  @EE Your phone system's not fixed yet. My husband's unable to make or receive calls (as at 13.46 in central London). Help!!

• 
  francky (@CesaireF) reported 28 minutes ago from Maidenhead, England

  @Top_CashBack @EE With @Top_CashBack the advertised cashback amount never the one received. @quidco is more reliable

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 30 minutes ago from Wokingham, England

  @EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…

• 
  Zac (@Williams_i_am1) reported 33 minutes ago from Theale, England

  @SamsHusband @EE They said that if they can't provide signal, I'm free to leave my contract. Then told me if I get wifi (on order just not with them) that it will solve my problem. Useless network.

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 34 minutes ago from Marlow Bottom, England

  Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE

• 
  Jerrie Sambers (@MonsieurSambers) reported 34 minutes ago from Reading, England

  @EE I don’t mind the charges. And yes, a new phone won’t be bad at all.

• 
  Badly Drawn Byron (@Bjsfreaked) reported 36 minutes ago from Farnborough, England

  @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

• 
  Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported 39 minutes ago from Reading, England

  @ItsJamesPowers @EE They're happy to take money from you the customer but not always so helpful if you need something from them. And they're not particularly competetive when it comes to handsets & tariffs either. #EE was more expensive than major competitors, who incidently allow downward changes !

• 
  Jamie Goodliffe (@Jamie367p) reported 41 minutes ago from Henley-on-Thames, England

  Appalled by @EE customer service this afternoon. After I incurred a roaming charge clearly issued in error, nobody wants to resolve the issue. It’s great, hand over thousands of pounds to them and when there’s an error of £1.50 they won’t budge.

• 
  Matt Rogers (@mattrogers9) reported 43 minutes ago from Didcot, England

  @EE I’ve just checked my bill the details I have for security match exactly so I really don’t see the issue

• 
  Zac (@Williams_i_am1) reported 57 minutes ago from Theale, England

  If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Photo man (@ach59) reported 5 minutes ago

  @EE The bots are useless recommending the same thing without understanding the issue. The router works & generally gives between 500to 800 Mb BUT although the four EE wifi extenders recommended & fitted by EE engineer glow aqua they have no connectivity = no TV, Alexa or heating

• 
  BrawdyHawk (@BrawdyHawk) reported 7 minutes ago

  @TomTugendhat @O2 @EE Never mind, once the new uber Embassy at Royal Mint Court is up & running there will be many more Cells popping up & coming on stream to help with harvesting all the data whizzing around our Capital. Perhaps you'll be able to tether onto some of these, just be aware of spoofs!

• 
  Gav Marten (@gavmarten) reported 7 minutes ago

  @BidSurreal @EE @TomTugendhat It’s mainly because our 4G mast equipment is old and oversubscribed. They aren’t updating them, blaming slow networks on delayed 5G rollout. However, 4G speeds are decent enough for most tasks.

• 
  Anthony Sheridan Neil ll (@AnthonyNumamoid) reported 9 minutes ago

  @EE I recently renewed my mobile contract and got a new number but I forgot to change my old number to my new one, I tried to gain access to my account but for the verification process it is using my old number can you help

• 
  Harry Barnes 🥾🌍 (@HarryBarnes) reported 11 minutes ago

  @EE do you ever plan on fixing the complete lack of signal at busy stations, like Stratford and Liverpool Street? BT make 1bn profit each year.

• 
  Rach ⚽ (@RoyKentsSocks) reported 12 minutes ago

  @EE I recently ordered full fibre with digital home phone incl a handset. The hub arrived last week with a note saying the handset would follow due to stock levels. Our service is now up and running, order marked as complete and the handset is on our bill but still not received.

• 
  Ben Craig (@bendougcraig) reported 12 minutes ago

  @TomTugendhat @O2 @EE Tom, this issue has been going on for years. It occurs in your current and former constituencies. So why wasn’t there an effort made when your party was in government to solve this?

• 
  Darrell fletcher (@Fletchmeister81) reported 13 minutes ago

  @EE Tried everything, even resetting network settings only place you get 5g is promenade and south rhyl, its definitely not covering the whole of rhyl

• 
  Wasim Ahmad (@wasima) reported 14 minutes ago

  @EE @TomTugendhat Wimbledon here - no signal in the Village - we have hordes arriving in less than 2 weeks and the reception and data is appalling. You should be ashamed of yourselves ripping off the British public.

• 
  James (@James62876216) reported 16 minutes ago

  @TomTugendhat @O2 @EE 14 years in power and it wasn't a problem then?