EE Outage Report in Reading, England
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The latest reports from users having issues in Reading come from postal codes RG31, RG1, RG30, RG5, RG7, RG2, RG6 and RG10.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Reading, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Reading, England
The most recent EE outage reports came from the following cities: Reading, Maidenhead, Fleet, Farnborough, Wokingham, Crowthorne, Didcot, Bracknell and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Stevie Stevie
(@Gobshy8e) reported
from
Marlow Bottom, England
@EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?
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Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember
(@PeterBa82304711) reported
from
Reading, England
@ItsJamesPowers @EE I found #EE to be a good network and generally customer service & support personnel were without fault. However, where the company still fails is it's inflexible attitude around tariffs for monthly pay/contracted customers. Unlike competitors they will not allow tariff drops.
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Ollie Weaver
(@weavero96x) reported
from
Bracknell, England
Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..
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Vix Bilton
(@VictoriaBilton) reported
from
Reading, England
@EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Marlow Bottom, England
Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE
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Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@EE @England Why can we never get connection on our EE networks over many years then?!
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Wokingham, England
@EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.
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Steven
(@nurburgsteve) reported
from
Theale, England
@BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead
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RAY of sunshine
(@Ray32200186) reported
from
Winkfield, England
@EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.
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James Snyder
(@StJamesofFleet) reported
from
Fleet, England
@ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?
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Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember
(@PeterBa82304711) reported
from
Reading, England
@ItsJamesPowers @EE They're happy to take money from you the customer but not always so helpful if you need something from them. And they're not particularly competetive when it comes to handsets & tariffs either. #EE was more expensive than major competitors, who incidently allow downward changes !
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Steven
(@nurburgsteve) reported
from
Theale, England
@SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!
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Buddha Maitreya
(@sangyemaitreya) reported
from
Reading, England
@EE EE Georgia is insisting I use DM's but my DM's for everyone else are broken. Even @jack knows this!
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Steven
(@nurburgsteve) reported
from
Theale, England
@EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom
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x.acity01
(@xacity01) reported
from
Wokingham, England
Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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🇺🇦 Thomas 🇺🇦
(@StormChaser22) reported
@EE your stupid app for android is on a login loop! Can't login! My account is locked! Deliberate delays?
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autism support💙🏴🏴
(@autismsupport22) reported
@Beth_Tastic @edwardsmum2011 @EE On your bills see how much you actually use. Compare to a new customer and see what discount you get. I hate commission fed sales bods I was one so make them work so so hard.
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SB
(@RedAndWhite9908) reported
@AnnieEaves @EE I’ve made a complaint 👍🏻 it is pretty rubbish, because I signed up on 30th and the sales guy didn’t mention the inflation this year, only next year. But tbf I won’t win because they’ve already got my money.
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Paul Mitchell
(@MrPMitch) reported
@VodafoneUK Roses are red Vodafone is too @EE is green And has better signal coverage too.
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James 🇬🇧
(@ItsJamesPowers) reported
@EE They ruled that they had to address errors, issue letter of apology & review their policy with regards to individual needs, he stated he would also copy this to @Ofcom. A good will gesture & letter of apology as been issued. I appear to be being punished for going to ombudsman
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James 🇬🇧
(@ItsJamesPowers) reported
@EE I had an outcome from the ombudsman, a letter of apology that lasted less than a week. I was told by EE my case would be reviewed so mistakes could be identified with regards to my med-issues. I guess it was a quick review. Loyalty is been abused whilst other handed everything.
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Rob G
(@Rob_G1979) reported
@sportingintel @EE The signal is usually shite as well 👎 Roll on July so I can bin them off
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GunnerCB
(@cjb2412) reported
@mrogers01 @EE Yes but they have to raise their prices due to inflation and to make sure they can offer the best signal 👍🏻👍🏻👍🏻👍🏻👍🏻🙄🙄🙄🙄🙄
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🐝Nicola Mahood🐝
(@NicolaMahood) reported
As if @ee are putting the prices up 14% - it would be great if they put the network quality and accessibility up that much. How does my physical phone cost more? Than when I ordered it? Surely the increase should only be the network usage…
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ailsa dudley
(@ailsadudley) reported
@EE can someone please please please help me! I’ve tried for two days now to get online from St Lucia and despite spending lots of money calling customer service still not able to do anything unless on Wi-Fi