EE outages and service status in Reading, England
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- EE generated 0 outage signals in the last 24 hours around Reading, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- Phone (60%)
- Internet (40%)
The latest reports from users having issues in Reading come from postal codes RG7 and RG5 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Reading, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Reading, England
The most recent EE outage reports came from the following cities: High Wycombe, Sandhurst, Marlow, Reading, Crowthorne, Maidenhead, Fleet, and Bracknell.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 12 days ago |
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Phone | 19 days ago |
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Internet | 20 days ago |
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Phone | 25 days ago |
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Phone | 27 days ago |
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Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Reading, England
Latest outage, problems and issue reports in Reading and nearby locations:
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Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, EnglandSo I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead
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Zac (@Williams_i_am1) reported from Theale, England@SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.
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Heather Duffin (@RustyBearsMum) reported from East Hagbourne, England@EE Your phone system's not fixed yet. My husband's unable to make or receive calls (as at 13.46 in central London). Help!!
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Zac (@Williams_i_am1) reported from Theale, EnglandIf you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE
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Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported from Reading, England@ItsJamesPowers @EE They're happy to take money from you the customer but not always so helpful if you need something from them. And they're not particularly competetive when it comes to handsets & tariffs either. #EE was more expensive than major competitors, who incidently allow downward changes !
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Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, EnglandSo @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.
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Jerrie Sambers (@MonsieurSambers) reported from Reading, England@EE I don’t mind the charges. And yes, a new phone won’t be bad at all.
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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Cllr Patrick Keating 🔶🇺🇦 (@keatingpatrick) reported from Shinfield, EnglandShocking pre Christmas service from @EE, failing to deliver a package and then refusing to honour orignal sale price despite their courrier being responsible for failed delivery.
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Ryan R 🏴 (@RyanRay74) reported from Wooburn, England@Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!
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Buddha Maitreya (@sangyemaitreya) reported from Reading, England@EE EE Georgia is insisting I use DM's but my DM's for everyone else are broken. Even @jack knows this!
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Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England@EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her
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Dr Katie Bates (@prometheus3) reported from Reading, EnglandReally great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.
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Zac (@Williams_i_am1) reported from Theale, England@EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee
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Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported from Reading, England@ItsJamesPowers @EE I found #EE to be a good network and generally customer service & support personnel were without fault. However, where the company still fails is it's inflexible attitude around tariffs for monthly pay/contracted customers. Unlike competitors they will not allow tariff drops.
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Pieter Le Roux (@pietergriffin) reported from Camberley, England@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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Stevie Stevie (@Gobshy8e) reported from Marlow Bottom, England@EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?
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Imogen (@ImogenRyan93) reported from Reading, EnglandShould I just give up and realise my S20 Ultra is never going to arrive 😩 @EE
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James Snyder (@StJamesofFleet) reported from Fleet, England@ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Les Cashmore (@LesCashmore) reported@EE @sophie_reed98 I never understand why companies reply with “contact our team & they will assist” good customer service starts with EE taking the lead to contact the customer & directly assist the customer, if EE or any company value loyalty make the effort to keep your customers, it’s just lazy
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Emma-Jane 🇬🇧 (@Cadisbikes) reported@LeilaniDowding @EE This has been forced on my father. So the power goes out, he lives in the middle of nowhere, no mobile phone signal unless he treks out into a field and up to the highest point,.perfect for a man in his 80s. Easy target for thieves, cut power, no 999 can be rang.
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Hunter (@hunterredfieldd) reported@EE @LeilaniDowding This is why everybody should buy a mesh network device. These companies couldn’t care less about you losing your service, they only care about getting their monthly payment.
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Ian Wardell (@ian_wardell) reported@EE I've already told you I don't subscribe to the EE mobile service. So could you explain to me please why you think that my phone has an EE SIM card inside it?
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SuePen (@SuePen5) reported@Amber23485515 @LeilaniDowding @EE Hi Anna, that must have been really awful, I've not been unlucky enough to have one that long, the longest power cut we've had was 6 days
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marcel (@muhrcel) reported.@ee @eesupport Hello EE its marcel. Pls fix my broadband it is ruining my valorant gameplay and im gonna have 2 Explore my options if u make me lose RR again. When it disconnects it says broadband is disconnected even though ive changed nothing. Thx - marcel customer
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Dudley (@agoldentale) reported@EE Thanks, managed to top up via your link. There's definitely an app issue, it asked for approval in banking app which was done and then top up approved and then nothing happened. Balance didn't change and money didn't leave bank, unfortunately didn't manage to get a screenshot
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NeilM (@NM_Rdg) reported@EE How does roaming work for visiting Spain/Portugal? My main issues are around potentially receiving calls if I don't have it or it activating and charging me when I don't want it (I'll have WiFi all day on some days)
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Warren Peters (@wizza_wozza) reported@LeilaniDowding @EE It’s a joke, especially for vulnerable people living in a rural area with little mobile signal. @bt_uk recent performance has been pathetic with an elderly friend who has no wi-fi, getting on for 2 weeks with still no fix in sight.
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Luke Maguire (@_LukeMaguire) reported@JacobiteJen Which network? I’m like this with @EE 😒