EE outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: Bourne End, Maidenhead, High Wycombe, Sandhurst, Marlow, Reading, Crowthorne, Fleet, and Bracknell.

City	Problem Type	Report Time
Bourne End	TV	2 days ago
Maidenhead	Internet	4 days ago
High Wycombe	Internet	18 days ago
Sandhurst	Phone	25 days ago
Marlow	Internet	26 days ago
Reading	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported 4 minutes ago from Reading, England

  @ItsJamesPowers @EE I found #EE to be a good network and generally customer service & support personnel were without fault. However, where the company still fails is it's inflexible attitude around tariffs for monthly pay/contracted customers. Unlike competitors they will not allow tariff drops.

• 
  James Snyder (@StJamesofFleet) reported 5 minutes ago from Fleet, England

  @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

• 
  Buddha Maitreya (@sangyemaitreya) reported 9 minutes ago from Reading, England

  @EE EE Georgia is insisting I use DM's but my DM's for everyone else are broken. Even @jack knows this!

• 
  Zac (@Williams_i_am1) reported 10 minutes ago from Theale, England

  @EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it

• 
  Pieter Le Roux (@pietergriffin) reported 11 minutes ago from Camberley, England

  @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

• 
  Dr Katie Bates (@prometheus3) reported 14 minutes ago from Reading, England

  Really great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.

• 
  Ultra Mugnus (@mkn1ght) reported 17 minutes ago from Reading, England

  Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?

• 
  Nate 🏳️‍🌈 (@nathanjrogers) reported 17 minutes ago from Wokingham, England

  So much money paid to @EE for a service that is not currently being used at all. #whatawaste

• 
  Zac (@Williams_i_am1) reported 18 minutes ago from Theale, England

  Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....

• 
  Gareth Dean (@GarethDeanPR) reported 20 minutes ago from South Stoke, England

  @EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.

• 
  Steven (@nurburgsteve) reported 25 minutes ago from Theale, England

  @SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!

• 
  Ollie Weaver (@weavero96x) reported 27 minutes ago from Bracknell, England

  Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..

• 
  N9 SZN 🥽 (@nanafasante) reported 32 minutes ago from Reading, England

  @EE Na the problem persists

• 
  x.acity01 (@xacity01) reported 33 minutes ago from Wokingham, England

  Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!

• 
  RAY of sunshine (@Ray32200186) reported 34 minutes ago from Winkfield, England

  @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

• 
  Stevie Stevie (@Gobshy8e) reported 40 minutes ago from Marlow Bottom, England

  @EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?

• 
  Khurram Qayam (@kqbrain) reported 56 minutes ago from Reading, England

  Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom

• 
  Badly Drawn Byron (@Bjsfreaked) reported 57 minutes ago from Farnborough, England

  So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.

• 
  Jamie Goodliffe (@Jamie367p) reported 59 minutes ago from Henley-on-Thames, England

  Appalled by @EE customer service this afternoon. After I incurred a roaming charge clearly issued in error, nobody wants to resolve the issue. It’s great, hand over thousands of pounds to them and when there’s an error of £1.50 they won’t budge.

• 
  Zac (@Williams_i_am1) reported 60 minutes ago from Theale, England

  @SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Stokes (@Stokesy88) reported 6 minutes ago

  @ArgosQueryDpt I'm experiencing Wifi problems atm, and I'm trying to work... @EE you're in the firing line now!

• 
  Aldo (@AP196779) reported 6 minutes ago

  @WeAreOpenreach They have been trying to raise this issue with you for 5 weeks now. I’m just going round in circles. @EE are saying it’s a problem at your end and you’re saying it’s something that @EE has to do

• 
  KP (@96Swinger) reported 8 minutes ago

  @EE Hello, I purchased some earbuds from yourself but they have now broken (purchased in March) Are these still under warranty and is there anything I need to do?

• 
  Neal (@wxmsmith) reported 8 minutes ago

  @EE please provide a contact link or phone number to discuss my mother’s account with you (I am on the account). Your website is no help

• 
  Peter Jordan (@jordanpaj) reported 8 minutes ago

  @EE Thx. The issue is that many users are generally older not very tech savvy, (my neighbour is 92) and so could well end up with no service if there is a power cut.

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 8 minutes ago

  @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!

• 
  The Manchester Dub (@manchesterdub) reported 10 minutes ago

  @EE @GoogleUK I have a warranty screen repair to boom in on my Pixel. I've been directed to Trafford Centre store by Google but I just get cut off when I call. Can you help?

• 
  Andy (Honk Honk) Robertson (@AndyRob04327914) reported 19 minutes ago

  @EE where my ******* broadband that I pay a small fortune for? Nearly up to 32 hours of outage now.

• 
  Pippa Jones (@pippaliciousj) reported 23 minutes ago

  Turns out my cleaner has the same network that everyone who's had phone issues in my town has had: @EE . At least my network is fine.

• 
  Davie G 🇬🇧 (@fredbeare) reported 23 minutes ago

  Does anyone have any tips as to how to get a response from @EE_coapp or @EE Have tried DMs, their useless help message function and a call. Nothing Think they’ve all left this Earth. So much for their performance guarantees