EE outages and service status in Reading, England

Problems in the last 24 hours in Reading, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reading, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Reading, England

The most recent EE outage reports came from the following cities: High Wycombe, Sandhurst, Marlow, Reading, Crowthorne, Maidenhead, Fleet, and Bracknell.

City	Problem Type	Report Time
High Wycombe	Internet	5 days ago
Sandhurst	Phone	11 days ago
Marlow	Internet	12 days ago
Reading	Phone	17 days ago
Reading	Phone	20 days ago
Reading	Internet	26 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Reading, England

Latest outage, problems and issue reports in Reading and nearby locations:

• 
  Badly Drawn Byron (@Bjsfreaked) reported 44 seconds ago from Farnborough, England

  @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

• 
  Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported 4 minutes ago from Reading, England

  @ItsJamesPowers @EE I found #EE to be a good network and generally customer service & support personnel were without fault. However, where the company still fails is it's inflexible attitude around tariffs for monthly pay/contracted customers. Unlike competitors they will not allow tariff drops.

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 4 minutes ago from Wokingham, England

  @EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…

• 
  Zac (@Williams_i_am1) reported 5 minutes ago from Theale, England

  @EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it

• 
  Vix Bilton (@VictoriaBilton) reported 6 minutes ago from Reading, England

  @EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling

• 
  Ryan R 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RyanRay74) reported 12 minutes ago from Wooburn, England

  @Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!

• 
  RAY of sunshine (@Ray32200186) reported 12 minutes ago from Winkfield, England

  @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

• 
  Imogen (@ImogenRyan93) reported 12 minutes ago from Reading, England

  Should I just give up and realise my S20 Ultra is never going to arrive 😩 @EE

• 
  Jamie Goodliffe (@Jamie367p) reported 13 minutes ago from Henley-on-Thames, England

  Appalled by @EE customer service this afternoon. After I incurred a roaming charge clearly issued in error, nobody wants to resolve the issue. It’s great, hand over thousands of pounds to them and when there’s an error of £1.50 they won’t budge.

• 
  Ollie Weaver (@weavero96x) reported 14 minutes ago from Bracknell, England

  Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..

• 
  Paul Hunsdon (@Hunsy1969) reported 27 minutes ago from Wokingham, England

  @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

• 
  wadhwaRD (@rishidwadhwa) reported 30 minutes ago from Reading, England

  I have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !

• 
  Paul Hunsdon (@Hunsy1969) reported 34 minutes ago from Wokingham, England

  After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

• 
  Gareth Dean (@GarethDeanPR) reported 34 minutes ago from South Stoke, England

  @EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.

• 
  Charu Malhotra (@cm_charu) reported 37 minutes ago from Wokingham, England

  Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy

• 
  Heather Duffin (@RustyBearsMum) reported 38 minutes ago from East Hagbourne, England

  @EE @Terywall @AndrewRPines Still not working...

• 
  Imogen (@ImogenRyan93) reported 50 minutes ago from Reading, England

  Just ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE

• 
  Dr Katie Bates (@prometheus3) reported 51 minutes ago from Reading, England

  Really great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.

• 
  Heather Duffin (@RustyBearsMum) reported 55 minutes ago from East Hagbourne, England

  @EE Your phone system's not fixed yet. My husband's unable to make or receive calls (as at 13.46 in central London). Help!!

• 
  Harvey (@HarveyWelch) reported 59 minutes ago from Wokingham, England

  @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  La Pioche 🇵🇸 (@RAE7S_) reported 2 minutes ago

  @ee your network is awful

• 
  DigiFazz (@DigiFazz) reported 2 minutes ago

  @EE @paulmatt86 Our networks in the UK are a scam. I left EE to go to o2 and I have the same problems with either network. Both offer “5g” but speeds are worse than 3G!!

• 
  Tim Burgess (@TimBurg36450307) reported 3 minutes ago

  @Hala_Lou @EE I’m in Spain with the same issue

• 
  Richard Stokes (@RSSWFC) reported 6 minutes ago

  @EE @aliham84 Ours is now back on but as you say no information provided we had to call 2 days to ask if there was an issue as the app check your signal didn’t work!!

• 
  🇺🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿Hàìghlèàgh Winslade BA BA MRes (@hiegleah) reported 9 minutes ago

  @EE dear EE I bought a £35 unlimited data sim for a Mifi device that isn’t tied to a particular network but I’m unable to activate it.

• 
  @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported 10 minutes ago

  @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

• 
  G E E T U P 💪🏼 (@dalli_72) reported 11 minutes ago

  @EE I’d like a big complaint to be filed please this is an absolute joke no way of contacting you guys and your reps asking me to buy another SIM card just to contact you about my eSIM how does that fking work 3 days of this now 🤬

• 
  Sarah Grimshaw (@SarahGrimshaw_x) reported 12 minutes ago

  @EE I have already done this twice, both times it stopped working within 15 minutes of ending the call. I’d like to know if our next bill will reflect 3/4 days of no service? Currently having to use family members hotspot when they visit.

• 
  MindTheGap (@mindthegap2018) reported 15 minutes ago

  @EE I tried speaking with support multiple times but no one seems to be willing to resolve my problem, can you look at complaint Ref: C10003735835 and call me back when possible with a resolution please.

• 
  David Sullivan (Sully) (@DavidSu99220975) reported 15 minutes ago

  Is there a problem today Have no Internet @EE