EE Outage Report in East Hagbourne, Oxfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in East Hagbourne, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in East Hagbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 02: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (26%)
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Total Blackout (22%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near East Hagbourne, Oxfordshire, England
The most recent EE outage reports came from the following cities: Reading, Abingdon, Oxford and Didcot.
City | Problem Type | Report Time |
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Phone | ||
Total Blackout | ||
Phone | ||
Internet | ||
Phone | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near East Hagbourne, England
Latest outage, problems and issue reports in East Hagbourne and nearby locations:
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Rauni Barros (@KingRauni) reported from Oxford District, England
Is it just me who’s EE network is down??? @EE
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Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported from Reading, England
@ItsJamesPowers @EE They're happy to take money from you the customer but not always so helpful if you need something from them. And they're not particularly competetive when it comes to handsets & tariffs either. #EE was more expensive than major competitors, who incidently allow downward changes !
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Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported from Reading, England
@ItsJamesPowers @EE I found #EE to be a good network and generally customer service & support personnel were without fault. However, where the company still fails is it's inflexible attitude around tariffs for monthly pay/contracted customers. Unlike competitors they will not allow tariff drops.
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Buddha Maitreya (@sangyemaitreya) reported from Reading, England
@EE EE Georgia is insisting I use DM's but my DM's for everyone else are broken. Even @jack knows this!
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Gary Brown (@Gazbrown1981) reported from Harwell, England
@EE recently within the last few months switched to EE from BT. BT sometimes had issues but not like EE in the last 6 or so weeks. can’t even have a conversation with anyone if i’m at home using the phone. i want out of my contract. reason being poor quality of product.
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Steve Perry (@pezzaspurs) reported from Thame, England
complain to @O2 about poor signal and no data.. they agree to send you a new sim card in the next few days and decide to completely cut you off before you've got it. Absolute amateur hour. Worst decision leaving @EE 🥺🥺🥺
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Steven (@nurburgsteve) reported from Theale, England
@SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!
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Steven (@nurburgsteve) reported from Theale, England
@BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?
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Steven (@nurburgsteve) reported from Theale, England
@EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?
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Vix Bilton (@VictoriaBilton) reported from Reading, England
@EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling
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Khurram Qayam (@kqbrain) reported from Reading, England
Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom
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Gareth Dean (@GarethDeanPR) reported from South Stoke, England
@EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.
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Ultra Mugnus (@mkn1ght) reported from Reading, England
Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?
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Dr Katie Bates (@prometheus3) reported from Reading, England
Really great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.
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Jack (@JackCooper92) reported from Aston, England
@hayleyjane7 @EE I’m also quite sure if the complaint is in deadlock they cannot enforce payment by a fixed date, because the company aren’t managing it any longer but it has been escalated.
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Jack (@JackCooper92) reported from Aston, England
@hayleyjane7 @EE If the complaint is in deadlock they cannot discuss it. This probably means the call isn’t on their records. If I were you I’d contact the ombudsmen and explain what happened. Speak to citizens advise too
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Jack (@JackCooper92) reported from Aston, England
@hayleyjane7 @EE Calls are supposed to be kept for a certain amount of time. Not all calls are recorded though, that’s the only issue. But if that one wasn’t recorded it’s your word against theirs because they can’t do the transcript
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Jack (@JackCooper92) reported from Aston, England
@hayleyjane7 @EE So, they gave you a faulty phone, you complained and got a new one, no mention of you returning the faulty one which you recycled and they’re now billing you for? You are entitled to a transcript of the call when you made your complaint, but not the recording of it
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Jack (@JackCooper92) reported from Aston, England
@zepzepzepzep_ @VOXI_UK @EE Vodafone customer service is shocking but I figure if I go onto a rolling monthly SIM I can change whenever I like 😬
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Imogen (@ImogenRyan93) reported from Reading, England
Should I just give up and realise my S20 Ultra is never going to arrive 😩 @EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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beth (@bethargg) reported
@EE Your billing team were empathetic, but Sarah from customer care was dismissive and said EE ‘lost money’ on the plan. Texts about changes were vague (should’ve been a letter/email too). £389 over 6 months for 30GB shared data is insane-we’ve now had to escalate to the Ombudsman.
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James (@JamesD971) reported
@ThreeUKSupport @bluekatie25 Hi Maxine I think my girlfriend means your innate ability to provide 0 customer service to paying customers who are being charged for a product or service they are yet to receive despite charging them for it the same reason I left your farcical company and switched to @EE
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Stephens with a PH 𓅪 (@MStephens1977) reported
@EE any idea why the signal is so bad in Birmingham city centre at the moment. Almost unusable
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heritage-house (@heritage_surv) reported
@EE Broadband - been off since Saturday pm and now Tuesday pm - our business depends on reliable signal - no explanation or indication of what is going on. As for language - I cannot tell what any of the call centre are saying - broad, thick unintelligible Asian. Used to be geordie.
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Eugene (@yuge53) reported
@EE Truth is, I can call an automated message that offers no actual help. Great at avoiding actual customer service and cutting costs, who cares about customers eh? they are all peasants anyway......terrible service
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Langley Park Mackem (@daveboneherron) reported
@EE Three times it’s been opened and closed as soon I put the phone down, no way to treat customers.
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Simon Wheeler (@SiWheeler78) reported
Scammers using the number 01615666218 claiming to be @EE and saying that lines will be disconnected. I’ve never been an EE customer but using words such as official EE technical department.
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heritage-house (@heritage_surv) reported
So we have total internet blackout from @EE .. They used to speak English. Now any calls are routed to an unintelligible Indian/pakistani call centre. I can’t understand a bloody word they say. Thinking of leaving EE after more than 20 years - **** service - and still no internet
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Langley Park Mackem (@daveboneherron) reported
@EE Not being able to access my account online so I can check my bill, your advisors promising call back and updates via email but never happening and when I email the advisor they decide not to respond. Pretty basic customer service issues
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Paul Williams (@WillyBristol) reported
@EE any signal issues in Bristol area?