EE outages and service status in Theale, England

Problems in the last 24 hours in Theale, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Theale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Theale, England

The most recent EE outage reports came from the following cities: Basingstoke, Reading, and Fleet.

City	Problem Type	Report Time
Basingstoke	Internet	17 days ago
Reading	Phone	24 days ago
Reading	Phone	27 days ago
Reading	Internet	1 month ago
Reading	Wi-fi	1 month ago
Reading	Internet	1 month ago

Community Discussion

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EE Issues Reports Near Theale, England

Latest outage, problems and issue reports in Theale and nearby locations:

• 
  Imogen (@ImogenRyan93) reported 28 seconds ago from Reading, England

  Just ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE

• 
  Ultra Mugnus (@mkn1ght) reported 45 seconds ago from Reading, England

  Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?

• 
  James Snyder (@StJamesofFleet) reported 8 minutes ago from Fleet, England

  @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

• 
  Khurram Qayam (@kqbrain) reported 12 minutes ago from Reading, England

  Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom

• 
  wadhwaRD (@rishidwadhwa) reported 13 minutes ago from Reading, England

  I have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !

• 
  Steven (@nurburgsteve) reported 15 minutes ago from Theale, England

  @EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?

• 
  Paul Hunsdon (@Hunsy1969) reported 18 minutes ago from Wokingham, England

  @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

• 
  N9 SZN 🥽 (@nanafasante) reported 22 minutes ago from Reading, England

  @EE Na the problem persists

• 
  Zac (@Williams_i_am1) reported 23 minutes ago from Theale, England

  If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE

• 
  Imogen (@ImogenRyan93) reported 24 minutes ago from Reading, England

  Should I just give up and realise my S20 Ultra is never going to arrive 😩 @EE

• 
  Heather Duffin (@RustyBearsMum) reported 24 minutes ago from East Hagbourne, England

  @EE @Terywall @AndrewRPines Still not working...

• 
  Jerrie Sambers (@MonsieurSambers) reported 30 minutes ago from Reading, England

  @EE I don’t mind the charges. And yes, a new phone won’t be bad at all.

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 32 minutes ago from Wokingham, England

  Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on

• 
  Gary Brown (@Gazbrown1981) reported 38 minutes ago from Harwell, England

  @EE recently within the last few months switched to EE from BT. BT sometimes had issues but not like EE in the last 6 or so weeks. can’t even have a conversation with anyone if i’m at home using the phone. i want out of my contract. reason being poor quality of product.

• 
  𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported 41 minutes ago from Basingstoke, England

  @EE no signal in Basingstoke! Anything happening?

• 
  Iain Law (@iainlaw) reported 44 minutes ago from Basingstoke, England

  @TotalPolicing @three @EE If not happy, I will make a complaint. Or change company. But this morning, short downtime in an otherwise good service I have had for years.... No issue for me.

• 
  Vix Bilton (@VictoriaBilton) reported 53 minutes ago from Reading, England

  @EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 53 minutes ago from Wokingham, England

  So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead

• 
  Paul Hunsdon (@Hunsy1969) reported 55 minutes ago from Wokingham, England

  Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

• 
  Harvey (@HarveyWelch) reported 57 minutes ago from Wokingham, England

  @chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Caecilius (@shardcreek) reported 3 minutes ago

  Day two of @EE totally ignoring my complaint, now a month to install broadband they promised weeks ago, two appointments made, two no shows without explanation. 45 minutes on hold whilst they keep taking my money. Disgusting

• 
  IVOR MECTIN (@IVORMECTIN4) reported 4 minutes ago

  @LeilaniDowding @EE We had a power cut Saturday, WE LOST OUR BROADBAND CONNECTION FOR 4 HOURS. the providers of our fibre optic broadband had a recorded message on their phone line to "email them" or use their website to report an issue !

• 
  Jo Oliver 💜🇬🇧 (@BagFleaBag) reported 12 minutes ago

  @LeilaniDowding @EE Oh and the mast had gone down too so the mobile phone wouldn’t work either! I had to drive over to check on my parents.

• 
  Dudley (@agoldentale) reported 13 minutes ago

  @EE is there an issue with your app? Just topped up via it and had no confirmation text and money hasn't left bank either

• 
  Phil Coyne (@PhilCoyne) reported 15 minutes ago

  @EE I've already done that and been referred to the Ombudsman and given £40, leaving me with a phone that doesn't work with two years left to pay. Doesn't seem like you have taken it very seriously, especially considering the flags on my account that all advisors should be aware of.

• 
  Zach McElroy (@ZachMcElroy1) reported 16 minutes ago

  @EE hi, my dad has set up a passkey for our EE account and I cannot log in and he’s unable to send me the passkey. I have the email and the log in, can you please help so I can just log in to my actual account

• 
  Jackson Eagleson (@Oradaman) reported 21 minutes ago

  @EE I tried to cancel my recent upgrade order within the 14 day period. However I was told I would revert to being in a 24 month contract. I don't think that's legal but means I will need to sever my @BT contact completely. At this point there has still been no equipment delivered.

• 
  Jo Oliver 💜🇬🇧 (@BagFleaBag) reported 22 minutes ago

  @LeilaniDowding @EE Yes, it’s usually days if it’s a bad storm and that’s in southern England and not that rural, my friend on a quieter month had no electricity for 2 weeks and no internet for a month the other year after a big storm.

• 
  Wozza (@Wozza777) reported 22 minutes ago

  @stuuk11 @LeilaniDowding @EE You use the mobile network

• 
  BASKY (@basky48) reported 23 minutes ago

  @EE don’t but EE they won’t sort you out things.Poor network worst service.I been calling them but nothing have changed