EE Outage Report in Theale, West Berkshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Theale, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Theale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Theale, West Berkshire, England
The most recent EE outage reports came from the following cities: Reading, Newbury, Hook, Basingstoke, Didcot, Wokingham, Yateley and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Newbury |
Total Blackout | |
| Hook |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Theale, England
Latest outage, problems and issue reports in Theale and nearby locations:
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her
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x.acity01
(@xacity01) reported
from
Wokingham, England
Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!
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Vix Bilton
(@VictoriaBilton) reported
from
Reading, England
@EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead
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Gary Brown
(@Gazbrown1981) reported
from
Harwell, England
@EE recently within the last few months switched to EE from BT. BT sometimes had issues but not like EE in the last 6 or so weeks. can’t even have a conversation with anyone if i’m at home using the phone. i want out of my contract. reason being poor quality of product.
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Buddha Maitreya
(@sangyemaitreya) reported
from
Reading, England
@EE EE Georgia is insisting I use DM's but my DM's for everyone else are broken. Even @jack knows this!
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Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@EE @England Why can we never get connection on our EE networks over many years then?!
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Steven
(@nurburgsteve) reported
from
Theale, England
@EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?
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Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember
(@PeterBa82304711) reported
from
Reading, England
@ItsJamesPowers @EE I found #EE to be a good network and generally customer service & support personnel were without fault. However, where the company still fails is it's inflexible attitude around tariffs for monthly pay/contracted customers. Unlike competitors they will not allow tariff drops.
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤
(@DaddyBav) reported
from
Basingstoke, England
@EE no signal in Basingstoke! Anything happening?
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…
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James Snyder
(@StJamesofFleet) reported
from
Fleet, England
@ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?
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Sean Queenan
(@SMQ1029) reported
from
Basingstoke, England
@EE wtf! Our broadband went off during the FA Cup semi final between @ChelseaFC & Crystal Palace. Missed both goals and the main part of the game. Totally ruined the game for me & @Bobbiensr what kind of service is this?!? #rubbishbroadband
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Gareth Dean
(@GarethDeanPR) reported
from
South Stoke, England
@EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom
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Steven
(@nurburgsteve) reported
from
Theale, England
@BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?
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Steven
(@nurburgsteve) reported
from
Theale, England
@SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤
(@DaddyBav) reported
from
Basingstoke, England
@EE any issues in RG224SE as no signal AGAIN!
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Wokingham, England
@EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Pritchard
(@cpritch) reported
@ee Are there issues in the SY1 4RG area? No data and plenty of dropped calls the past few days. Using an iPhone 13 Pro Max. Others have the same issue.
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Alison Purkiss
(@alipurkiss) reported
@EE why am I having to wait +20 mins to get to talk to a customer service person !!!!
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Sean
(@seanie4) reported
Hi @EE, just bought an additional sim and want to be able to gift data to this. Can’t get through on phones, 30 minute wait. Can you help please?
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Ben Jandrell
(@Ben_Jandrell) reported
Dear @EE - 7 days and still no signal in Oswestry town centre not even 2G! Temporary ariel maybe? Thanks.
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Lee Colbran 🇬🇧
(@leecolbran) reported
@danbarker @EE Sounds like shocking customer service
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Irene Hulme
(@irene_hulme) reported
@EE who does a really disappointed new to EE phone for help, where they are not ‘receiving an unusually high volume of calls’ (yeah right). Am currently without a phone service.
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DC
(@davcar18) reported
@EE Strange how service is absolutely not a problem whilst in the process of upgrading or buying anything...
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Leon Martin
(@LeonM_Johnson) reported
@EE any issues in Darwen. I cannot use my phone and Alexa at the same time on broadband. And when I turn wifi off on my phone, I don’t have enough phone signal to do a Google search.
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Nic Steveholls 🍍
(@stevie_nicholls) reported
@EE WTF have you done with my BT Sport????? 🤬
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🍓
(@clapple101) reported
@EE ur service did not work in Kingston and I could not pay for my parking. Sort this out i want to be refunded