EE Outage in Theale, West Berkshire, England

Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom

@EE any issues in RG224SE as no signal AGAIN!

@EE no signal in Basingstoke! Anything happening?

@EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.

Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?

@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

Really great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.

Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy

So much money paid to @EE for a service that is not currently being used at all. #whatawaste

Should I just give up and realise my S20 Ultra is never going to arrive 😩 @EE

@EE Na the problem persists

Just ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE

@EE Hi very poor signal in South Thatcham is there a problem

@EE @raphael_blk No network

After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

@TotalPolicing @three @EE If not happy, I will make a complaint. Or change company. But this morning, short downtime in an otherwise good service I have had for years.... No issue for me.

@EE The dedicated teams have been frustrating to speak with. I have been a loyal customer since Tmobile! Not happy at all

@EE its back up now, was down for an hour. Really unusual

@Imperticus @EE @ThreeUK are the worst at this

@EE any clue why signal has gone down? In london - Islington area?

@EE are a joke iv upgraded my phone then witch Costs me nothing then going through process and now your trying to charge £200+ for the phone the upgrade I went for was no cost been with you for years but today ur team members were poor and considering changing networks now

@EE Why text me and say you will PRICE MATCH but offer me the same deal on your website? Furthermore, is it true that by purchasing an EE contract with USwitch, you reduce the speed and connectivity on the EE network? Very dissapointed!

@EE Hi there you're offering to help, yet I'm experiencing terrible customer service from EE. I’ve sent details via Dm and I’m just being fobbed of....Please help !!

Just got my new phone from @EE and there is no plug in the box.... how am I supposed to charge it? Well done EE that’s a good start of switching over to you... making a new customer unhappy 😡😡😡😡😡

@EE seeing as you’re increasing bills by 4.5% due to “inflation” are you giving your employees a pay rude to match this inflation? Or can we cut to the chase and admit this is for @kevinbacon wages #crooks

So @EE it's been over a month and I still don't have my Gaming Unleashed bundle. This is unacceptable and grounds to cancel. Texting UNLEASHED to 150 just gives me a standard reply telling me what keywords to use. Sort it please.