EE outages and service status in Theale, England
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Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Theale, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Jul 8, 3:04 AM GMT+1.
- Internet (60%)
- Phone (20%)
- E-mail (7%)
- Wi-fi (7%)
- TV (7%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Theale, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Theale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Theale, England
The most recent EE outage reports came from the following cities: Reading, Basingstoke, Henley on Thames, Didcot, Newbury, Wallingford, and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Reading
|
Wi-fi | 21 hours ago |
|
Reading
|
Internet | 5 days ago |
|
Basingstoke
|
Phone | 6 days ago |
|
Henley on Thames
|
Phone | 9 days ago |
|
Reading
|
Internet | 10 days ago |
|
Didcot
|
Internet | 15 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Theale, England
Latest outage, problems and issue reports in Theale and nearby locations:
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England@EE any issues in RG224SE as no signal AGAIN!
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Steven (@nurburgsteve) reported from Theale, England@BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?
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Dr Katie Bates (@prometheus3) reported from Reading, EnglandReally great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.
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Gareth Dean (@GarethDeanPR) reported from South Stoke, England@EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.
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Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, EnglandSo I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead
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James Snyder (@StJamesofFleet) reported from Fleet, England@ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?
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Jamie Goodliffe (@Jamie367p) reported from Henley-on-Thames, EnglandAppalled by @EE customer service this afternoon. After I incurred a roaming charge clearly issued in error, nobody wants to resolve the issue. It’s great, hand over thousands of pounds to them and when there’s an error of £1.50 they won’t budge.
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Heather Duffin (@RustyBearsMum) reported from East Hagbourne, England@EE Your phone system's not fixed yet. My husband's unable to make or receive calls (as at 13.46 in central London). Help!!
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Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported from Reading, England@ItsJamesPowers @EE They're happy to take money from you the customer but not always so helpful if you need something from them. And they're not particularly competetive when it comes to handsets & tariffs either. #EE was more expensive than major competitors, who incidently allow downward changes !
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Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported from Reading, England@ItsJamesPowers @EE I found #EE to be a good network and generally customer service & support personnel were without fault. However, where the company still fails is it's inflexible attitude around tariffs for monthly pay/contracted customers. Unlike competitors they will not allow tariff drops.
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Matt Rogers (@mattrogers9) reported from Didcot, England@EE I’ve just checked my bill the details I have for security match exactly so I really don’t see the issue
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Zac (@Williams_i_am1) reported from Theale, EnglandAnother 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....
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Zac (@Williams_i_am1) reported from Theale, EnglandIf you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE
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wadhwaRD (@rishidwadhwa) reported from Reading, EnglandI have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !
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Jerrie Sambers (@MonsieurSambers) reported from Reading, England@EE I don’t mind the charges. And yes, a new phone won’t be bad at all.
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Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, EnglandGuess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on
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Imogen (@ImogenRyan93) reported from Reading, EnglandJust ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE
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Imogen (@ImogenRyan93) reported from Reading, EnglandShould I just give up and realise my S20 Ultra is never going to arrive 😩 @EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ANIA GABB (@aniagabb) reported@EE @EE could you please help me with contacting someone regarding a refund?
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OMG Beardd (@OMGBeardd) reported@MMKUK1 @Ofcom @EE Take the issue back to EE and not waste your time with a social media worker for Ofcom. Escalate through the correct channels and take it to the ombudsman if you need to. They will review the issue and demand a resolution from EE if they feel EE haven't been fair.
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clearaswater (@samebothsides) reported@EE Ee customer service is very poor we have trouble with our Internet for months tried to contact ee today record message or test rubbish service still taking our money
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still_tipping (@tomthetar) reported@StupidNeilAgain @EE They're terrible.
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darren styles (@darrenjstyles) reported@EE The frustration is you trust openreach to fix something and they don’t, at the end of it is a customer who has been given no information as to what’s going on. I finally managed to speak to someone who has tried to get the ball rolling again.
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Ollie (@ollieb997) reported@EE is it true that you can not provide internet for several days through no fault of the customer but the customer isn’t allowed to not provide payment? Is it also true that you don’t provide any compensation for loss of earnings due to you not providing internet?
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BROTHERLYY (@Oj_jman) reportedEE BT - whatever name you’re cosplaying under to give poor services @EE your days are numbered.
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mark palmer (@MaverickMark) reported@EE over hour of more bullsh*t service. Trying to get overseas data top up for one on my 4 staff bus numbers. Doesn’t work. Chat for 4O mins waiting to chat to person. Call. Useless person who does nothing. Then transfers. Start again. No answer to issue. 6pm arrives. Call ends.
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Alison Lees (@AlisonMLees) reportedAlison Lees @EE There's nothing on the dashboard online, nothing in my emails, search 'exit fees' reveals 'no results'. I don't believe this exit fee exists. I think your customer service guy was lying.
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John Thompson (@Johntommo76) reported@EE why is your customer service so bad? A customer of 20+ years through all your guises and yet treated like an idiot by your staff