EE outages and service status in Theale, England

Problems in the last 24 hours in Theale, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Theale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Theale, England

The most recent EE outage reports came from the following cities: Reading, Wallingford, Didcot, Basingstoke, Wokingham, and Fleet.

City	Problem Type	Report Time
Reading	Internet	23 hours ago
Wallingford	Internet	7 days ago
Didcot	Internet	12 days ago
Basingstoke	Internet	15 days ago
Wokingham	Internet	20 days ago
Reading	Internet	24 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Theale, England

Latest outage, problems and issue reports in Theale and nearby locations:

• 
  Lyndsey Rolfe (@Lyndseydwalker) reported 1 minute ago from Wokingham, England

  @EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.

• 
  Ultra Mugnus (@mkn1ght) reported 2 minutes ago from Reading, England

  Anyone else on @EE getting a "No mobile data service - Temporarily turned off by your operator" message?

• 
  Heather Duffin (@RustyBearsMum) reported 3 minutes ago from East Hagbourne, England

  @EE @Terywall @AndrewRPines Still not working...

• 
  Steven (@nurburgsteve) reported 4 minutes ago from Theale, England

  @EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?

• 
  Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported 6 minutes ago from Reading, England

  @ItsJamesPowers @EE I found #EE to be a good network and generally customer service & support personnel were without fault. However, where the company still fails is it's inflexible attitude around tariffs for monthly pay/contracted customers. Unlike competitors they will not allow tariff drops.

• 
  Buddha Maitreya (@sangyemaitreya) reported 12 minutes ago from Reading, England

  @EE EE Georgia is insisting I use DM's but my DM's for everyone else are broken. Even @jack knows this!

• 
  Zac (@Williams_i_am1) reported 13 minutes ago from Theale, England

  @EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee

• 
  Dr Katie Bates (@prometheus3) reported 15 minutes ago from Reading, England

  Really great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.

• 
  Vix Bilton (@VictoriaBilton) reported 18 minutes ago from Reading, England

  @EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling

• 
  Harvey (@HarveyWelch) reported 20 minutes ago from Wokingham, England

  @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

• 
  𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported 25 minutes ago from Basingstoke, England

  @EE no signal in Basingstoke! Anything happening?

• 
  Zac (@Williams_i_am1) reported 29 minutes ago from Theale, England

  Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....

• 
  Andy CAULFIELD (@ANDYC2311) reported 31 minutes ago from Wokingham, England

  @EE @England Why can we never get connection on our EE networks over many years then?!

• 
  Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported 32 minutes ago from Reading, England

  @ItsJamesPowers @EE They're happy to take money from you the customer but not always so helpful if you need something from them. And they're not particularly competetive when it comes to handsets & tariffs either. #EE was more expensive than major competitors, who incidently allow downward changes !

• 
  James Snyder (@StJamesofFleet) reported 36 minutes ago from Fleet, England

  @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

• 
  Matt Rogers (@mattrogers9) reported 40 minutes ago from Didcot, England

  @EE I’ve just checked my bill the details I have for security match exactly so I really don’t see the issue

• 
  Heather Duffin (@RustyBearsMum) reported 45 minutes ago from East Hagbourne, England

  @EE Your phone system's not fixed yet. My husband's unable to make or receive calls (as at 13.46 in central London). Help!!

• 
  ronnie beasley (@ronnieb2767) reported 53 minutes ago from Thatcham, England

  @EE Hi very poor signal in South Thatcham is there a problem

• 
  Gareth Dean (@GarethDeanPR) reported 54 minutes ago from South Stoke, England

  @EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.

• 
  Harvey (@HarveyWelch) reported 55 minutes ago from Wokingham, England

  @chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Middleton ⚒ (@bobbymoore442) reported 4 minutes ago

  @EE any reason why I can’t log in to my account on both the app and web. All I get is We can't load this right now There's a problem getting the information to you. Try again or get in touch if it's urgent.

• 
  Mark Kelly (@MarkKel84034045) reported 10 minutes ago

  @EE You are going to need it when @ee fail to deliver your broadband repeatedly and they suggest just hot spotting your phone.

• 
  Laughatthewokes (@laughingjord) reported 11 minutes ago

  @ee Is there a problem with your service as I’m told I need £15 credit but I’ve still got £19.80 but still can’t renew my data pack?

• 
  Sharyn (She/Her) (@SharynM22) reported 14 minutes ago

  @MancPictures @EE Yep 👍🏼 send me a code, wants me to set a pin (which is odd because it’s already been set) and then tells me I can’t login

• 
  Steve (@coastersteve) reported 14 minutes ago

  @EE are your door to door sales teams trained to lie and tell people that “The internet is slow in this area and we’re updating the lines?” Over the last 2 years we’ve had the same from different sales teams. It’s nothing but fraud.

• 
  Josh 👾 (@_NFFCJosh) reported 15 minutes ago

  @aftertheflood_ @EE i’m a new customer too (day one for me!) thankfully set up the main hub before it went down, but can’t set up the main hub in the bed rooms as app been down all day and i need the app! not a good start i must admit

• 
  Gary (@Gary7gmg) reported 18 minutes ago

  @robbopalmer @EE You should try and cancel a reform party membership mate they are worse than sky

• 
  @TonTrollArmy (@TroveDesignHub) reported 19 minutes ago

  @EE EE is all about money, no more customer care. It’s a shame. You have lost your soul as a provider.

• 
  JamesGlobalNews (@JamesGlobalN) reported 22 minutes ago

  @England @EE This just says it all doesn’t it, the kids needs the spot in the squad he is what will help this team get further

• 
  ollie thorne (@ollie_thorne) reported 24 minutes ago

  @EE how can I find out why the service is down at my location?