EE Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (29%)
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Total Blackout (14%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent EE outage reports came from the following cities: Wokingham, Tadley and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Wokingham |
Phone | |
| Tadley |
Total Blackout | |
| Basingstoke |
Phone | |
| Basingstoke |
Wi-fi | |
| Newbury |
Phone | |
| Fleet |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Iain Law
(@iainlaw) reported
from
Basingstoke, England
@TotalPolicing @three @EE If not happy, I will make a complaint. Or change company. But this morning, short downtime in an otherwise good service I have had for years.... No issue for me.
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ronnie beasley
(@ronnieb2767) reported
from
Thatcham, England
@EE Hi very poor signal in South Thatcham is there a problem
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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NJM Design
(@Njm_design) reported
from
Whitehill, England
@EE hey you just lost a customer. ,@vodafone are offering everything more. And they didn't even contact me. You have not offered one extra benefit in three years.... Customer loyalty is dead.......
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Brian Russell
(@running_gooner) reported
from
Wokingham, England
@EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.
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Charu Malhotra
(@cm_charu) reported
from
Wokingham, England
Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy
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Kim.C.A. Ford - Beauty Enterprise Solutions
(@kimfordexpert) reported
from
Overton, England
@EE Help Please omg so embarrassed that forgot to pay my bill first time ever 🙈 just paid but keeps saying no mobile network. Please help, l can not pick up voice mail or make a call. Thank you!
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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Nate 🏳️🌈
(@nathanjrogers) reported
from
Wokingham, England
So much money paid to @EE for a service that is not currently being used at all. #whatawaste
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TheLilacDragonfly@Rozel🇯🇪
(@Lilac_Dragonfly) reported
from
Alton, England
@EE It was used last in August, it’s a SIM card I use when I am away from Jersey. Have none we had this problem with it before. Have always been able to top up etc when I arrive in country
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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Zac
(@Williams_i_am1) reported
from
Theale, England
Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤
(@DaddyBav) reported
from
Basingstoke, England
@EE no signal in Basingstoke! Anything happening?
-
Zac
(@Williams_i_am1) reported
from
Theale, England
@EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it
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Zac
(@Williams_i_am1) reported
from
Theale, England
If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nadia Jouni
(@wee_corlett) reported
@EE The issue has left me with no permanent phone number and no actual contract for over 3 weeks…
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sheena sumner
(@livabird16) reported
@EE My friend's mobile has rarely had a signal since he moved in Feb. After many calls to EE, he's now had a landline installed which was due to be activated yesterday. The line's still dead. EE wont discuss with me. My friend has to ring...HOW?????
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Esther Frisby
(@EstherFrisby) reported
@EE Hi, is your website down? I’m trying to top up my 80 year old Mums mobile but the website is stuck 😳
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Corrinne F
(@_Traviata) reported
@EE Any chance of a response to my DM querying why my broadband suddenly went down and hasn’t returned?
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Jasmine | Oh Abode
(@_ohabode) reported
@EE I’ve just upgraded and was assured my discount (that states it cannot be removed and has followed me through 6 upgrades thus far) would carry over and I’ve just had my bill through and no discount had been applied. Please help
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Lee Symons
(@leesymons) reported
@EE But still no apology for the issue with data services in my area that have been ongoing for months?? I'm sure your text message said you would keep me updated....Still waiting
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AlienHunter 💎
(@amcalienhunter) reported
@EE my partner has been unable to use their phone for SIX days now because you refuse to unlock the handset. They’re unable to leave the house as they’re afraid to be without any method of communicating and feels unsafe. Please let me know how you can fix this immediately
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Brandan
(@BrandanHopper1) reported
Given up attempting to access live chat, I was wanting to ask question about a new contract for me as a new customer. Don’t suppose you can help can you? Not off to a great start.. @EE
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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zerosix design
(@zerosixdesign) reported
from
Stamford, England
Superb service from Tania at @EE in Stamford store today. iPhone upgrade and saved money. Oh yes 🙌🏻 #winning #EE