EE Outage Report in Basingstoke, Hampshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 18: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (26%)
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Total Blackout (21%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent EE outage reports came from the following cities: Fleet and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Fleet |
Internet | |
| Basingstoke |
Phone | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Wokingham |
Phone | |
| Wokingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Ian Hollinsworth
(@ianhollinsworth) reported
from
Alton, England
@MarkAWigmore @EE Three are just as bad where I am. @ThreeUK
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James Snyder
(@StJamesofFleet) reported
from
Fleet, England
@ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?
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🚴🏻♂️Ralpha (aka Phil)🚴🏻♂️
(@2wheelsnot4) reported
from
Alton, England
@photogog @EE @BTGroup - 2 minutes and through to someone in Macclesfield who fixed our problem efficiently
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead
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Steven
(@nurburgsteve) reported
from
Theale, England
@SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!
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Steven
(@nurburgsteve) reported
from
Theale, England
@BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?
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Steven
(@nurburgsteve) reported
from
Theale, England
@EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?
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Sean Queenan
(@SMQ1029) reported
from
Basingstoke, England
@EE wtf! Our broadband went off during the FA Cup semi final between @ChelseaFC & Crystal Palace. Missed both goals and the main part of the game. Totally ruined the game for me & @Bobbiensr what kind of service is this?!? #rubbishbroadband
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Wokingham, England
@EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.
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x.acity01
(@xacity01) reported
from
Wokingham, England
Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!
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Jolly
(@PFSClassics) reported
from
Wonston, England
Dear @EE Both your broadband & mobile services are utter rubbish. Thought you couldn’t possibly be worse than the @BT & @VodafoneGroup solution we had previously. I was wrong! Honestly don’t care how you react. Soon as I can, I shall be swapping away…
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Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@EE @England Why can we never get connection on our EE networks over many years then?!
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Jolly
(@PFSClassics) reported
from
Wonston, England
Having to watch #ENG #CRO on terrestrial TV channel as @ee broadband is utter garbage… 🗑 Ironic as @BT sponsoring @England!
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Jolly
(@PFSClassics) reported
from
Wonston, England
@ThePollitt Had mine three week’s ago… …where are all my upgrades! @ee can’t give me any friggin’ signal at home. Their broadband is 💩!!
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤
(@DaddyBav) reported
from
Basingstoke, England
@EE any issues in RG224SE as no signal AGAIN!
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Kim.C.A. Ford - Beauty Enterprise Solutions
(@kimfordexpert) reported
from
Overton, England
@EE Help Please omg so embarrassed that forgot to pay my bill first time ever 🙈 just paid but keeps saying no mobile network. Please help, l can not pick up voice mail or make a call. Thank you!
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤
(@DaddyBav) reported
from
Basingstoke, England
@EE no signal in Basingstoke! Anything happening?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jonty
(@JontySolomons) reported
@EE My you guys are keen to get rid of a customer!
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Imaan Ahmed
(@Imaan_Ahmed) reported
@EE why does it take longer to login to my app / profile than it does to go grocery shopping?! Now I’m locked out because of your stupid security emails trying to force me to change passwords and get passcodes every two seconds!!
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Darren Hayhurst
(@HayhurstDarren) reported
@Lionesses @EE @LucyBronze must have a bad back from carrying the team last night.
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JoPaCo
(@Jopaco84) reported
@EE Already on the phone to you yet again, and being told they will get someone out next week. So a week without WiFi (that I’ll still get billed for). Single worst company I have ever dealt with, and I didn’t even sign up with you in the first place. Absolute disgrace.
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The Baz.
(@paulbaz10) reported
@Lionesses @EE It was poor.
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Vinay
(@vinayc89) reported
@EE how many times do I have to complain about the SAME ISSUE before your untrained incompetent team start doing something about it? SHITTEST network in the UK!
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Simon Matthews
(@SiMaths) reported
Hey @EE I had a phone call from a scammer yesterday saying they were from EE. Said there was an issue with sim cards and were going to send me a new one but first needed my email address. I didn't give it them but some might. Maybe worth letting people know about it.
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InBazwetrust
(@CraigLevy11) reported
@EE whats going on with mobile signal in IV4 area please? Been going in and out for 3 days now with regular loss of signal. #ee
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The Curse of Cedric
(@thatcedric) reported
We've had no phone signal in Southsea for a couple weeks. The wife has been getting emails from @EE saying there is maintenance in response to her complaints. This morning's email said the maintenance had finished and to phone them if we still had problems We have no phone signal
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Al
(@Smigggss) reported
@EE HI the signal in my area has been terrible For around 6/7 months I went into the shop Ad I thought it was my phone to find out there is a fault in the area when will this be fixed? Liverpool 6 area? Thanks