EE Outage Report in Basingstoke, Hampshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (38%)
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Internet (34%)
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Total Blackout (14%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent EE outage reports came from the following cities: Bordon, Basingstoke and Fleet.
City | Problem Type | Report Time |
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Phone | ||
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Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Zac (@Williams_i_am1) reported from Theale, England
Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....
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Harvey (@HarveyWelch) reported from Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Nate 🏳️🌈 (@nathanjrogers) reported from Wokingham, England
So much money paid to @EE for a service that is not currently being used at all. #whatawaste
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NJM Design (@Njm_design) reported from Whitehill, England
@EE hey you just lost a customer. ,@vodafone are offering everything more. And they didn't even contact me. You have not offered one extra benefit in three years.... Customer loyalty is dead.......
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Iain Law (@iainlaw) reported from Basingstoke, England
@TotalPolicing @three @EE If not happy, I will make a complaint. Or change company. But this morning, short downtime in an otherwise good service I have had for years.... No issue for me.
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TheLilacDragonfly@Rozel🇯🇪 (@Lilac_Dragonfly) reported from Alton, England
@EE It was used last in August, it’s a SIM card I use when I am away from Jersey. Have none we had this problem with it before. Have always been able to top up etc when I arrive in country
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Zac (@Williams_i_am1) reported from Theale, England
If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE
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ronnie beasley (@ronnieb2767) reported from Thatcham, England
@EE Hi very poor signal in South Thatcham is there a problem
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Belinda Wells (@bjwlfc) reported from Bordon, England
@EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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Charu Malhotra (@cm_charu) reported from Wokingham, England
Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Zac (@Williams_i_am1) reported from Theale, England
@SamsHusband @EE They said that if they can't provide signal, I'm free to leave my contract. Then told me if I get wifi (on order just not with them) that it will solve my problem. Useless network.
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Zac (@Williams_i_am1) reported from Theale, England
@EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee
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Ben Smith (@bensmithuk) reported from Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Zac (@Williams_i_am1) reported from Theale, England
@SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.
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Zac (@Williams_i_am1) reported from Theale, England
@EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it
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Brian Russell (@running_gooner) reported from Wokingham, England
@EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Veggie Kray (@veggiekrays) reported
@mags_louise @EE I'd avoid talk talk like the plague if I was you. Worse service I've ever had and I've never spoken to anyone who's had a good experience with them
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Mark (@Mark29071823) reported
@EE @Ade88ola Pointless I did this and still haven’t had a reply when I call the store they just tell me I have to continue to wait it’s now been 3 weeks poor on EEs part will never buy another thing from them again
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Ross Garrick (@rgarrick84) reported
@EE any issues with your service in the KA4 (Ayrshire) area? Had no Internet since 3pm
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Mark (@Mark29071823) reported
@EE I wouldn’t know about the signal due to the fact I ordered a phone 3 weeks ago and still waiting every week I’m told by the end of the week now they’ve said by the weekend or we will refund you what a joke of a network I’ll stick with virgin mobile
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Mr Veggie Kray (@veggiekrays) reported
@mags_louise @EE Yeah they owed me money too (which I never got back) and they still have the cheek to ask me for my last month even now and it's about 4 years ago lol
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usagelapsed (@usagelapsed) reported
@EE Shocked I tell ya! Can’t login to app for a few months as it just gives an error. Website down too. New billing period and can’t transfer any data to family members. Signal in areas seems to be getting worse, yet EE are the best? Please state your metrics and measurement period.
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Tariq Sheikh (@tazmaraz9) reported
@EE Aboustly cretins of a business. Expect you to pay for service they ain't providing and then threaten to disconnect you if you call every day to get the problem resolved. Avoid at all costs.
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Biff🔮 (@FxckBethaanyy) reported
Called @EE for an update, mentioned that I was promised 14 days and it’s now been 3 weeks, the guy genuinely couldn’t give a **** and just went “oh sorry” sorry?! I’m paying to upgrade early?! I want some compensation after being told different things every time I call
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Sahira khan (@KhanSahira) reported
@EE Worst customer service ever. It’s like pay to EE to get stress from there staff. Such a shame
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Steve Cronin (@SteveC71) reported
@EE Rescheduled for tomorrow , but not got high expectations considering all there vans serving the largest region in Scotland have all broken down on the same day!