EE outages and service status in Basingstoke, England

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basingstoke, England

The most recent EE outage reports came from the following cities: Fleet, and Hook.

City	Problem Type	Report Time
Fleet	Phone	9 days ago

Community Discussion

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EE Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 2 minutes ago from Wokingham, England

  @EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her

• 
  Paul Hunsdon (@Hunsy1969) reported 13 minutes ago from Wokingham, England

  After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

• 
  Jolly (@PFSClassics) reported 14 minutes ago from Wonston, England

  Having to watch #ENG #CRO on terrestrial TV channel as @ee broadband is utter garbage… 🗑 Ironic as @BT sponsoring @England!

• 
  Cllr Patrick Keating 🔶🇺🇦 (@keatingpatrick) reported 23 minutes ago from Shinfield, England

  Shocking pre Christmas service from @EE, failing to deliver a package and then refusing to honour orignal sale price despite their courrier being responsible for failed delivery.

• 
  Steven (@nurburgsteve) reported 24 minutes ago from Theale, England

  @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?

• 
  TheLilacDragonfly@Rozel🇯🇪 (@Lilac_Dragonfly) reported 29 minutes ago from Alton, England

  @EE It was used last in August, it’s a SIM card I use when I am away from Jersey. Have none we had this problem with it before. Have always been able to top up etc when I arrive in country

• 
  James Snyder (@StJamesofFleet) reported 29 minutes ago from Fleet, England

  @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

• 
  Zac (@Williams_i_am1) reported 32 minutes ago from Theale, England

  Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....

• 
  Zac (@Williams_i_am1) reported 33 minutes ago from Theale, England

  If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE

• 
  Ben Smith (@bensmithuk) reported 34 minutes ago from Bentley, England

  @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

• 
  𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported 35 minutes ago from Basingstoke, England

  @EE no signal in Basingstoke! Anything happening?

• 
  Jolly (@PFSClassics) reported 36 minutes ago from Wonston, England

  Dear @EE Both your broadband & mobile services are utter rubbish. Thought you couldn’t possibly be worse than the @BT & @VodafoneGroup solution we had previously. I was wrong! Honestly don’t care how you react. Soon as I can, I shall be swapping away…

• 
  ronnie beasley (@ronnieb2767) reported 38 minutes ago from Thatcham, England

  @EE Hi very poor signal in South Thatcham is there a problem

• 
  NJM Design (@Njm_design) reported 39 minutes ago from Whitehill, England

  @EE hey you just lost a customer. ,@vodafone are offering everything more. And they didn't even contact me. You have not offered one extra benefit in three years.... Customer loyalty is dead.......

• 
  Andy CAULFIELD (@ANDYC2311) reported 46 minutes ago from Wokingham, England

  @EE @England Why can we never get connection on our EE networks over many years then?!

• 
  x.acity01 (@xacity01) reported 48 minutes ago from Wokingham, England

  Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!

• 
  Belinda Wells (@bjwlfc) reported 50 minutes ago from Bordon, England

  @EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.

• 
  Nathalia Lex - Teach&Geek (@teachandgeek) reported 52 minutes ago from Wokingham, England

  @EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…

• 
  Steven (@nurburgsteve) reported 54 minutes ago from Theale, England

  @EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?

• 
  Harvey (@HarveyWelch) reported 54 minutes ago from Wokingham, England

  @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 11 minutes ago

  @EE Still no call and still unable to text consistently. You’re remarkably bad at support!

• 
  Simon Pearce 😈🏒🤘 (@r45her) reported 12 minutes ago

  @smith_freddo @EE @tonycarmelo15 The **** app is the main reason I can't wait to leave EE at end of contract

• 
  Alan Roberts (@AlanRob68902430) reported 13 minutes ago

  @EE_queries Why would a fake account be dealing with a complaint pmsl @EE this is scammer isn't it?

• 
  Peter Tony Evans (@petetho05730914) reported 13 minutes ago

  @EE ee is **** i am constantly having network issues evbery ******* month sort it out for **** sake

• 
  TiNa AnDeRsOn (@TinaAnderson86) reported 24 minutes ago

  @EE really pissing me off Anyone else having issues when out and about with there signal? You literally can't use anything even whatsapp 200 quid a month for ****

• 
  ⚫️ ElleQat (@BaroqueChic) reported 24 minutes ago

  @EE I’m unable to use telephone contact. Don’t you offer any other access support for disabled customers?

• 
  Jason tulip (@Jasont72) reported 28 minutes ago

  @EE Don’t need to check online I used my phone to check, online it says I can get 5g, but it only ever shows 4g with poor speeds, is this enough reason to leave my contract ?

• 
  Jon Pitts (@briavelsjon) reported 28 minutes ago

  @CathyJoslin @EE Are you receiving automated texts from other senders? That's the best test of whether this is a sender-specific issue, or an end-user-specific one. That then dictates the course of action to rectify.

• 
  Micky Jones (@MickyJones_) reported 30 minutes ago

  @EE The app is still down and I can't see my order on the website even though its went through

• 
  Al (@AlSoprano) reported 33 minutes ago

  @EE @Greglaar Having same issues in Milton Keynes. Mobile service keeps dipping and data not working at all