EE outages and service status in Basingstoke, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received May 25, 3:47 PM GMT+1.
- Internet (67%)
- Phone (33%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent EE outage reports came from the following cities: Basingstoke, Wokingham, and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke
|
Internet | 2 days ago |
|
Wokingham
|
Internet | 7 days ago |
|
Fleet
|
Phone | 29 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Nate 🏳️🌈 (@nathanjrogers) reported from Wokingham, EnglandSo much money paid to @EE for a service that is not currently being used at all. #whatawaste
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James Snyder (@StJamesofFleet) reported from Fleet, England@ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?
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Charu Malhotra (@cm_charu) reported from Wokingham, EnglandPlease help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy
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Harvey (@HarveyWelch) reported from Wokingham, England@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Zac (@Williams_i_am1) reported from Theale, England@SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, EnglandAfter some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Sean Queenan (@SMQ1029) reported from Basingstoke, England@EE wtf! Our broadband went off during the FA Cup semi final between @ChelseaFC & Crystal Palace. Missed both goals and the main part of the game. Totally ruined the game for me & @Bobbiensr what kind of service is this?!? #rubbishbroadband
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England@EE no signal in Basingstoke! Anything happening?
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🚴🏻♂️Ralpha (aka Phil)🚴🏻♂️ (@2wheelsnot4) reported from Alton, England@photogog @EE @BTGroup - 2 minutes and through to someone in Macclesfield who fixed our problem efficiently
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Belinda Wells (@bjwlfc) reported from Bordon, England@EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.
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Jolly (@PFSClassics) reported from Wonston, England@ThePollitt Had mine three week’s ago… …where are all my upgrades! @ee can’t give me any friggin’ signal at home. Their broadband is 💩!!
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Steven (@nurburgsteve) reported from Theale, England@EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?
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NJM Design (@Njm_design) reported from Whitehill, England@EE hey you just lost a customer. ,@vodafone are offering everything more. And they didn't even contact me. You have not offered one extra benefit in three years.... Customer loyalty is dead.......
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Zac (@Williams_i_am1) reported from Theale, EnglandAnother 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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Harvey (@HarveyWelch) reported from Wokingham, England@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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x.acity01 (@xacity01) reported from Wokingham, EnglandHey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!
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Iain Law (@iainlaw) reported from Basingstoke, England@TotalPolicing @three @EE If not happy, I will make a complaint. Or change company. But this morning, short downtime in an otherwise good service I have had for years.... No issue for me.
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Andy CAULFIELD (@ANDYC2311) reported from Wokingham, England@EE @England Why can we never get connection on our EE networks over many years then?!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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JayEnAar (@GorwayGlobal) reported@EE Thanks. finally: A call to 150 shd allow ME, the customer to choose to talk to a real person. Twice it leads me round the houses, then says, "Weve sent you a text. Follow the instructions and you're sorted. Good bye". I need to say thanks and bye to end the call.
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Opeyemi Daniel (@DinaGlyphs) reported@EE In the few instances where the texts arrive, it only leads to the service status check, which provides no detailed feedback other than a consistently changing deadline for the broadband problem fix. It’ll only make sense to have someone reach out with an alternative means to access the Internet. (P.S.: There’s no public EE Wi-Fi available here.)
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〽️🇵🇸 (@MiladAhmed3) reported@EE I'm having issues with my phone, people are saying they're not getting my calls.
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Karen Loughridge (@KLearn) reportedComplaint ID29651411 now reported closed - you have not yet processed the SAR request it contains. @EE customer service is beyond a joke!
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dylan cookson (@dylancookson1) reported@EE please help! Im currently abroad in Asia where my old phone broke and had to buy a new one. My esim won’t transfer across and I have no access to any phone in order to call you. I can’t access banking or any important apps because of this. Please help!
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Lynette Linton (@LynetteLinton) reported@EE I need help from a human please. I’m in Mexico and need to buy a roaming pass and nothing is working.
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Chrisinho (@Chrisinho175) reported@EE hey wondering if can help, we’re currently away out the country and our account went over drawn with your direct debit, I’m unsure if we transferred funds in time as don’t have phone signal most of the time only WiFi. If the direct debit fails today, what happens? Thanks
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Nana H Essiful (@nanaessiful) reportedI can’t believe that in this day and age @EE is allowed to offer such atrocious broadband services. Good luck if you can even speak to customer service and if you do they are utter useless and incompetent Can’t even get basic things right. @EE you should be ashamed of yourselves
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John 🌈 (@tweetsbyJohn) reported@EE @nickduval Not everyone has either of these, so what you are basically saying is we don’t want you, I suggest they go elsewhere where there is better customer service.
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Opeyemi Daniel (@DinaGlyphs) reportedHello @EE I’ve been disconnected from broadband internet due to a reported issue with the connection by Openreach. Being three days now without access to work and a potential job loss around the corner, I’ll like to know the update on this issue. Please see the screenshot below for additional context.