EE

EE Outage Report in Basingstoke, Hampshire, England

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

The latest reports from users having issues in Basingstoke come from postal codes RG21.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Basingstoke, Hampshire, England 03/28/2024 15:25

March 28: Problems at EE

EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (36%)

    Internet (36%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent EE outage reports came from the following cities: Thatcham, Tadley, Newbury, Alton, Basingstoke and Fleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomThatcham Phone
United KingdomTadley Phone
United KingdomNewbury Phone
United KingdomAlton Phone
United KingdomAlton Phone
United KingdomBasingstoke Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • PFSClassics Jolly (@PFSClassics) reported from Wonston, England

    Dear @EE Both your broadband & mobile services are utter rubbish. Thought you couldn’t possibly be worse than the @BT & @VodafoneGroup solution we had previously. I was wrong! Honestly don’t care how you react. Soon as I can, I shall be swapping away…

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

  • Njm_design NJM Design (@Njm_design) reported from Whitehill, England

    @EE hey you just lost a customer. ,@vodafone are offering everything more. And they didn't even contact me. You have not offered one extra benefit in three years.... Customer loyalty is dead.......

  • ANDYC2311 Andy CAULFIELD (@ANDYC2311) reported from Wokingham, England

    @EE @England Why can we never get connection on our EE networks over many years then?!

  • nurburgsteve Steven (@nurburgsteve) reported from Theale, England

    @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?

  • PFSClassics Jolly (@PFSClassics) reported from Wonston, England

    @ThePollitt Had mine three week’s ago… …where are all my upgrades! @ee can’t give me any friggin’ signal at home. Their broadband is 💩!!

  • nurburgsteve Steven (@nurburgsteve) reported from Theale, England

    @EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?

  • nathanjrogers Nate 🏳️‍🌈 (@nathanjrogers) reported from Wokingham, England

    So much money paid to @EE for a service that is not currently being used at all. #whatawaste

  • ronnieb2767 ronnie beasley (@ronnieb2767) reported from Thatcham, England

    @EE Hi very poor signal in South Thatcham is there a problem

  • DaddyBav 𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England

    @EE any issues in RG224SE as no signal AGAIN!

  • xacity01 x.acity01 (@xacity01) reported from Wokingham, England

    Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!

  • nurburgsteve Steven (@nurburgsteve) reported from Theale, England

    @SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!

  • Lyndseydwalker Lyndsey Rolfe (@Lyndseydwalker) reported from Wokingham, England

    @EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.

  • HarveyWelch Harvey (@HarveyWelch) reported from Wokingham, England

    @chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

  • kimfordexpert Kim.C.A. Ford - Beauty Enterprise Solutions (@kimfordexpert) reported from Overton, England

    @EE Help Please omg so embarrassed that forgot to pay my bill first time ever 🙈 just paid but keeps saying no mobile network. Please help, l can not pick up voice mail or make a call. Thank you!

  • SMQ1029 Sean Queenan (@SMQ1029) reported from Basingstoke, England

    @EE wtf! Our broadband went off during the FA Cup semi final between @ChelseaFC & Crystal Palace. Missed both goals and the main part of the game. Totally ruined the game for me & @Bobbiensr what kind of service is this?!? #rubbishbroadband

  • HarveyWelch Harvey (@HarveyWelch) reported from Wokingham, England

    @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

  • cm_charu Charu Malhotra (@cm_charu) reported from Wokingham, England

    Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy

  • DaddyBav 𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England

    @EE no signal in Basingstoke! Anything happening?

  • PFSClassics Jolly (@PFSClassics) reported from Wonston, England

    Having to watch #ENG #CRO on terrestrial TV channel as @ee broadband is utter garbage… 🗑 Ironic as @BT sponsoring @England!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • pjwilding Paul Wilding ♿️🏳️‍🌈 (@pjwilding) reported

    @emmacook @EE No EE coverage for me either; not since Orange and T-Mobile merged to form EE. I had superb service on Orange but no coverage on T-Mobile. After merger and EE created, No Service. I assume they switched off Orange and kept the T-Mobile masts. 🙁

  • tecnomobilegame Ryan (@tecnomobilegame) reported

    @EE I got a 30% friends and family discount code for EE if anyone wants it?? Times are hard so hopefully this will help someone 👍

  • emmacook Emma Cook (@emmacook) reported from Brightlingsea, England

    @EE No sense ordering a new phone when the EE coverage in Brightlingsea is awful due to you apparently needing to put in a new mast that is going to take years!

  • jonathankeeffe1 Jonathan O’Keeffe (@jonathankeeffe1) reported

    @EE I cannot wait for my contract to end with you guys, worse network I’ve ever been with! Left @VodafoneUK as I thought their service was was rubbish, yours is WORSE, maybe I should try @O2 next 😡

  • TamaraLeon Tamara León (@TamaraLeon) reported

    Is anyone else in #UK having issues with @EE ? I bought a SIM card from @scancom and hasn't worked for a week. #scancom #ee

  • miss_livm Liv in the School Office (@miss_livm) reported

    @EE I’ve been waiting an hour on your online chat facility for help porting my old number as the online forms aren’t working - is there anyone around?

  • pjwilding Paul Wilding ♿️🏳️‍🌈 (@pjwilding) reported

    @EE When will EE provide 4G where I live? I’m in a town not the middle of nowhere! Predicted coverage is good outside. In reality outside is poor (mostly 2G), inside No Service No 5G in my town. Orange worked really well but T-mobile never worked. Problems started after merger

  • FelicityCobbing Lady Baroness HRH Princess Furball #GTTO 🇺🇦🇪🇺 (@FelicityCobbing) reported

    @amethystbeeble @getnorthern I’m female and I was effing and blinding at the new @EE app for iPhone yesterday and today. Yes guys, you know it’s crap so SORT IT OUT!! 👍🏼 Does that count?

  • chockley112 chris hockley (@chockley112) reported from Derry, Northern Ireland

    @d0lb9 @stevelow7475 @EE You must live in the London area where signal is guaranteed Scotland and northern Ireland is terrible, and costumer service when problems happen is non existent, very difficult to speak to a actual human

  • thewutangman the real mo farrah (@thewutangman) reported

    @BigLez67 @EE Sick **** ***