EE

EE Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG21.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Basingstoke, Hampshire, England 08/11/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent EE outage reports came from the following cities: Basingstoke and Fleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Phone
United KingdomBasingstoke E-mail
United KingdomFleet Phone
United KingdomFleet Internet
United KingdomBasingstoke Phone
United KingdomBasingstoke Internet

Community Discussion

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EE Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE

  • cm_charu Charu Malhotra (@cm_charu) reported from Wokingham, England

    Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy

  • Lilac_Dragonfly TheLilacDragonfly@Rozel🇯🇪 (@Lilac_Dragonfly) reported from Alton, England

    @EE It was used last in August, it’s a SIM card I use when I am away from Jersey. Have none we had this problem with it before. Have always been able to top up etc when I arrive in country

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    @EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee

  • HarveyWelch Harvey (@HarveyWelch) reported from Wokingham, England

    @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    @EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it

  • nathanjrogers Nate 🏳️‍🌈 (@nathanjrogers) reported from Wokingham, England

    So much money paid to @EE for a service that is not currently being used at all. #whatawaste

  • iainlaw Iain Law (@iainlaw) reported from Basingstoke, England

    @TotalPolicing @three @EE If not happy, I will make a complaint. Or change company. But this morning, short downtime in an otherwise good service I have had for years.... No issue for me.

  • running_gooner Brian Russell (@running_gooner) reported from Wokingham, England

    @EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡

  • DaddyBav 𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England

    @EE no signal in Basingstoke! Anything happening?

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • bjwlfc Belinda Wells (@bjwlfc) reported from Bordon, England

    @EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....

  • Njm_design NJM Design (@Njm_design) reported from Whitehill, England

    @EE hey you just lost a customer. ,@vodafone are offering everything more. And they didn't even contact me. You have not offered one extra benefit in three years.... Customer loyalty is dead.......

  • HarveyWelch Harvey (@HarveyWelch) reported from Wokingham, England

    @chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

  • ronnieb2767 ronnie beasley (@ronnieb2767) reported from Thatcham, England

    @EE Hi very poor signal in South Thatcham is there a problem

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Armaitus Ben Sugden (@Armaitus) reported

    @ross123540 @EE Can't even request a PAC if you have more than one number with them... So can't even switch to a stable network.

  • dwoodley1990 Daniel Woodley 🇺🇦 (@dwoodley1990) reported

    @dw3st0n @EE I have indeed. It's a network outage apparently. Arrived in Canada 1st June and had no issues until today

  • claireypick claire pickering (@claireypick) reported

    @EE @HikinsJulie My WiFi calling is not working and I have no signal at home at all, I need to make a call to a hospital about my dad, inconvenient doesn’t describe it!

  • steva043 David Stephenson (@steva043) reported

    @EE Any update on this I’ve been without network since 1pm and therefore it’s costing me money as I cannot work. I’m not looking for compensation just an update please.

  • JonLEPiePie itsjonwivnoh (@JonLEPiePie) reported

    @EE Having to keep resetting my phone every 2-3 hours to attenpt to get a network connection = how to crash a car when your google maps wont update

  • michael_rudloff Michael Rudloff (@michael_rudloff) reported

    @Veronica_Ameri @EE Ever thought to get some pay as you go sim as emergency rather than losing a days of earning ? Takes two minutes to walk into Tesco.

  • dwoodley1990 Daniel Woodley 🇺🇦 (@dwoodley1990) reported

    @laydowninbedlam @EE Nothing surprises me with this network anymore. It's a shame they never have issues taking our money each month!

  • SocialTechHD 𝓢𝓸𝓬𝓲𝓪𝓵𝓽𝓮𝓬𝓱𝓱𝓭💙🧡 (@SocialTechHD) reported

    @zaghumhashmee @Adzymo @EE Depends where you are all I can say but all networks have problems time to time wouldn’t really say voda is taking over EE have best 4G network and more 5G locations than voda hence why I joined EE been with voda years no improvement

  • rhydlangoed Colby Lodge (@rhydlangoed) reported

    @EE Should your outage be effecting Wi-Fi calling? Mines off all afternoon.

  • larsondesouza Larson de Sousa (@larsondesouza) reported

    @ThisIsFG_ @EE roaming is down. No networks will let us connect.