EE Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (39%)
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Internet (36%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent EE outage reports came from the following cities: Thatcham, Hook, Newbury, Basingstoke and Bordon.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Total Blackout | ||
Internet | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Belinda Wells (@bjwlfc) reported from Bordon, England
@EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Zac (@Williams_i_am1) reported from Theale, England
@EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee
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Harvey (@HarveyWelch) reported from Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Zac (@Williams_i_am1) reported from Theale, England
@EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Brian Russell (@running_gooner) reported from Wokingham, England
@EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡
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Iain Law (@iainlaw) reported from Basingstoke, England
@TotalPolicing @three @EE If not happy, I will make a complaint. Or change company. But this morning, short downtime in an otherwise good service I have had for years.... No issue for me.
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NJM Design (@Njm_design) reported from Whitehill, England
@EE hey you just lost a customer. ,@vodafone are offering everything more. And they didn't even contact me. You have not offered one extra benefit in three years.... Customer loyalty is dead.......
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England
@EE no signal in Basingstoke! Anything happening?
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Nate 🏳️🌈 (@nathanjrogers) reported from Wokingham, England
So much money paid to @EE for a service that is not currently being used at all. #whatawaste
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Harvey (@HarveyWelch) reported from Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Zac (@Williams_i_am1) reported from Theale, England
If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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Ben Smith (@bensmithuk) reported from Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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TheLilacDragonfly@Rozel🇯🇪 (@Lilac_Dragonfly) reported from Alton, England
@EE It was used last in August, it’s a SIM card I use when I am away from Jersey. Have none we had this problem with it before. Have always been able to top up etc when I arrive in country
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Charu Malhotra (@cm_charu) reported from Wokingham, England
Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy
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ronnie beasley (@ronnieb2767) reported from Thatcham, England
@EE Hi very poor signal in South Thatcham is there a problem
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Zac (@Williams_i_am1) reported from Theale, England
Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Gov Soludo's PA (He/Him) 🇳🇬 🇬🇧 (@Mazipita) reported from Borehamwood, England
@EE kitikpa la cha unu anya. How can you owe me £50 after I returned an upgraded phone within the 14 day cooling off period only to be billed £99. The idiot I spoke to on 150 said nothing can be done cos that my bill. Imagine the audacity? Arant nonsense.. Afọ SA gbue unu dia.
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Sausage Mom 🇺🇦 (@JoLouiseJordan) reported
I changed from @EE to @TheO2 as frankly was about £15 cheaper a month: I now know why. I live in Bham, hardly the sticks, but I've never any signal, get 3G mostly and yet to see a 5g so far. Not really fit for purpose currently 🙄 don't do it.
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Sue Meehan (@suesasinger) reported
@JoLouiseJordan @EE @TheO2 In our last house we had the same problems with o2 and we went to EE then. Had to fight them but eventually they let me out of the contract because there was insufficient signal.
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Carolyn Hink (@carolynhink) reported
@mattfrei @EE @kevinbacon Reading this while in a call queue with NatWest for two hours. Waiting now just out of curiosity as to what the agent has to say when I let go of my bottled up thoughts mostly about the most bloody awful music I have ever had to listen to.
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abby (@abbylouisem_) reported
@EE I haven’t got no signal at all for the past 2 hours
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Adam Harvey 💙 (@TootinandBeepin) reported
@helloimnicholas @O2 @EE I need to switch provider though as Three don’t currently support Watch sims. So it works fine when it’s near my phone but wouldn’t away from it.
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scribbler (@scribbl64805724) reported
@mattfrei @EE @kevinbacon You’re never far from being let down by a mobile supplier. Isn’t there a rule, three degrees of Kevin Bacon or something?
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Nick (@SheffGinge) reported
@EE Do you have people cold calling about supposed Internet issues in the S12 area. There is a man knocking on doors with an EE branded hi-vis vest on, but couldn't give me any details when I asked about the issues.
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Matthew Bowater (@MBowater) reported
Hi @EE your network broke. Maps not working
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Jack ⚫⚪ (@madebyclancy) reported
@StaceyGriffin @EE Never had problems with 3 💪