EE Outage Report in Basingstoke, Hampshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent EE outage reports came from the following cities: Fleet, Yateley, Bordon, Shinfield, Newbury and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Fleet |
||
| Yateley |
Total Blackout | |
| Bordon |
Phone | |
| Fleet |
Internet | |
| Fleet |
Internet | |
| Newbury |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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🚴🏻♂️Ralpha (aka Phil)🚴🏻♂️
(@2wheelsnot4) reported
from
Alton, England
@photogog @EE @BTGroup - 2 minutes and through to someone in Macclesfield who fixed our problem efficiently
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Ian Hollinsworth
(@ianhollinsworth) reported
from
Alton, England
@MarkAWigmore @EE Three are just as bad where I am. @ThreeUK
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James Snyder
(@StJamesofFleet) reported
from
Fleet, England
@ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Wokingham, England
@EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.
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Steven
(@nurburgsteve) reported
from
Theale, England
@EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?
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Steven
(@nurburgsteve) reported
from
Theale, England
@BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤
(@DaddyBav) reported
from
Basingstoke, England
@EE no signal in Basingstoke! Anything happening?
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Jolly
(@PFSClassics) reported
from
Wonston, England
Having to watch #ENG #CRO on terrestrial TV channel as @ee broadband is utter garbage… 🗑 Ironic as @BT sponsoring @England!
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…
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Kim.C.A. Ford - Beauty Enterprise Solutions
(@kimfordexpert) reported
from
Overton, England
@EE Help Please omg so embarrassed that forgot to pay my bill first time ever 🙈 just paid but keeps saying no mobile network. Please help, l can not pick up voice mail or make a call. Thank you!
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤
(@DaddyBav) reported
from
Basingstoke, England
@EE any issues in RG224SE as no signal AGAIN!
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Jolly
(@PFSClassics) reported
from
Wonston, England
@ThePollitt Had mine three week’s ago… …where are all my upgrades! @ee can’t give me any friggin’ signal at home. Their broadband is 💩!!
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her
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x.acity01
(@xacity01) reported
from
Wokingham, England
Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!
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Sean Queenan
(@SMQ1029) reported
from
Basingstoke, England
@EE wtf! Our broadband went off during the FA Cup semi final between @ChelseaFC & Crystal Palace. Missed both goals and the main part of the game. Totally ruined the game for me & @Bobbiensr what kind of service is this?!? #rubbishbroadband
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Steven
(@nurburgsteve) reported
from
Theale, England
@SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!
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Jolly
(@PFSClassics) reported
from
Wonston, England
Dear @EE Both your broadband & mobile services are utter rubbish. Thought you couldn’t possibly be worse than the @BT & @VodafoneGroup solution we had previously. I was wrong! Honestly don’t care how you react. Soon as I can, I shall be swapping away…
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead
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Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@EE @England Why can we never get connection on our EE networks over many years then?!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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PC
(@paulclayton76) reported
@EE Ever noticed the lack of response to my complaint from a week ago that’s ignored?
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Lewis
(@ljmpool) reported
@EE Home broadband, but I'm having to use 4g mobile phone data as a hotspot to work currently as WiFi is so poor
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Natural N
(@pakwarrn) reported
@EE hello I’m trying to chat with someone about my account it’s not working
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tim davies🏴
(@shoottheshi7) reported
@EE my signal has completely gone in porth AGAIN this is starting to get ridiculous now. Especially as your site won't let me report it.
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Ash
(@ashtonkooltchxr) reported
Lol at @ee sending me a broken used iPhone then replacing it today for the driver to unpack it in front of me god knows why and drop it down the stairs then get pissed when I wouldn’t accept it?
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Jim
(@james15118) reported
@EE when am I going to receive information regarding the money your knocking off my bill this month for having no signal for over a week now in parts of Northumberland?
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Kyle Daniels
(@KyleDaniels23) reported
@EE Looking to cancel and move the number across to a new network
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gareth brooks.
(@mrgarethbrooks) reported
Two months we wait for our broadband to be installed, it finally gets installed last Thursday. This Thursday, it’s down again and for ‘at least’ five days too. @BT Openreach and @EE, you really are pathetic.
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Adam Corbett
(@AdamCor07492891) reported
@EE @MartinSLewis ee i have written to you with a complaint as i was mis sold my upgrade and i want to cancel my contract after 16 years of my custom your cannock orbital store chose making an extra sale for a samsung watch and not upgrading me i will be calling you as i want out
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Aaron Linstead
(@AaronLinstead) reported
@EE Is there a network issue in the Isleworth (TW7) area? Can't use the internet or send any messages on my phone. I have restarted my phone twice and turned data on and off again. Thanks.