EE

EE Outage Report in Basingstoke, Hampshire, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Basingstoke, Hampshire, England 03/27/2026 17:15

March 27: Problems at EE

EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent EE outage reports came from the following cities: Hook, Newbury, Headley, Basingstoke, Wokingham and Yateley.

Loading map, please wait...
City Problem Type Report Time
United KingdomHook Phone
United KingdomNewbury Total Blackout
United KingdomHeadley Internet
United KingdomHook TV
United KingdomBasingstoke Phone
United KingdomWokingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • ANDYC2311 Andy CAULFIELD (@ANDYC2311) reported from Wokingham, England

    @EE @England Why can we never get connection on our EE networks over many years then?!

  • xacity01 x.acity01 (@xacity01) reported from Wokingham, England

    Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!

  • PFSClassics Jolly (@PFSClassics) reported from Wonston, England

    Having to watch #ENG #CRO on terrestrial TV channel as @ee broadband is utter garbage… 🗑 Ironic as @BT sponsoring @England!

  • DaddyBav 𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England

    @EE no signal in Basingstoke! Anything happening?

  • bjwlfc Belinda Wells (@bjwlfc) reported from Bordon, England

    @EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.

  • DaddyBav 𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England

    @EE any issues in RG224SE as no signal AGAIN!

  • cm_charu Charu Malhotra (@cm_charu) reported from Wokingham, England

    Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy

  • HarveyWelch Harvey (@HarveyWelch) reported from Wokingham, England

    @chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

  • nathanjrogers Nate 🏳️‍🌈 (@nathanjrogers) reported from Wokingham, England

    So much money paid to @EE for a service that is not currently being used at all. #whatawaste

  • PFSClassics Jolly (@PFSClassics) reported from Wonston, England

    @ThePollitt Had mine three week’s ago… …where are all my upgrades! @ee can’t give me any friggin’ signal at home. Their broadband is 💩!!

  • kimfordexpert Kim.C.A. Ford - Beauty Enterprise Solutions (@kimfordexpert) reported from Overton, England

    @EE Help Please omg so embarrassed that forgot to pay my bill first time ever 🙈 just paid but keeps saying no mobile network. Please help, l can not pick up voice mail or make a call. Thank you!

  • SMQ1029 Sean Queenan (@SMQ1029) reported from Basingstoke, England

    @EE wtf! Our broadband went off during the FA Cup semi final between @ChelseaFC & Crystal Palace. Missed both goals and the main part of the game. Totally ruined the game for me & @Bobbiensr what kind of service is this?!? #rubbishbroadband

  • Njm_design NJM Design (@Njm_design) reported from Whitehill, England

    @EE hey you just lost a customer. ,@vodafone are offering everything more. And they didn't even contact me. You have not offered one extra benefit in three years.... Customer loyalty is dead.......

  • HarveyWelch Harvey (@HarveyWelch) reported from Wokingham, England

    @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

  • ronnieb2767 ronnie beasley (@ronnieb2767) reported from Thatcham, England

    @EE Hi very poor signal in South Thatcham is there a problem

  • Lyndseydwalker Lyndsey Rolfe (@Lyndseydwalker) reported from Wokingham, England

    @EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.

  • Lilac_Dragonfly TheLilacDragonfly@Rozel🇯🇪 (@Lilac_Dragonfly) reported from Alton, England

    @EE It was used last in August, it’s a SIM card I use when I am away from Jersey. Have none we had this problem with it before. Have always been able to top up etc when I arrive in country

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

  • PFSClassics Jolly (@PFSClassics) reported from Wonston, England

    Dear @EE Both your broadband & mobile services are utter rubbish. Thought you couldn’t possibly be worse than the @BT & @VodafoneGroup solution we had previously. I was wrong! Honestly don’t care how you react. Soon as I can, I shall be swapping away…

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • xosassysarahxo sarah (@xosassysarahxo) reported

    Do people with a VPN on @EE have problems with no connection like @ThreeUKSupport ? I'm gonna have to switch to EE if customers have no issues. Absolutely fuming. Have had no problems all year now suddenly can't protect myself while on the internet with certain things.

  • xosassysarahxo sarah (@xosassysarahxo) reported

    Do people with a VPN on @EE have problems with no connection like @ThreeUKSupport ? I'm gonna have to switch to EE if customers have no issues. Absolutely fuming. Have had no problems all year now suddenly can't protect myself while on the internet with certain things.

  • xosassysarahxo sarah (@xosassysarahxo) reported

    Do people with a VPN on @EE have problems with no connection like @ThreeUKSupport ? I'm gonna have to switch to EE if customers have no issues. Absolutely fuming. Have had no problems all year now suddenly can't protect myself while on the internet with certain things.

  • xosassysarahxo sarah (@xosassysarahxo) reported

    Do people with a VPN on @EE have problems with no connection like @ThreeUKSupport ? I'm gonna have to switch to EE if customers have no issues. Absolutely fuming. Have had no problems all year now suddenly can't protect myself while on the internet with certain things.

  • ProgWinds Johnny (@ProgWinds) reported

    @EE At the end - apparently they can't send an engineer out without them giving me £100! Sounds well dodgy to me! The guy's name was James Gordon ...or so he said! So I'm still waiting for a resolution .... and a complaints procedure! Contacting MP and BBC next! 2/2

  • ProgWinds Johnny (@ProgWinds) reported

    @EE @BT_Openreach Please send your complaints procedure and the email address of your Chief Executive Officer! I am escalating this to the top! My next door neighbour is in the same boat and she works for the NHS as an emergency attender and currently has NO web access because of your incompetence

  • xosassysarahxo sarah (@xosassysarahxo) reported

    Do people with a VPN on @EE have problems with no connection like @ThreeUKSupport ? I'm gonna have to switch to EE if customers have no issues. Absolutely fuming. Have had no problems all year now suddenly can't protect myself while on the internet with certain things.

  • xosassysarahxo sarah (@xosassysarahxo) reported

    Do people with a VPN on @EE have problems with no connection like @ThreeUKSupport ? I'm gonna have to switch to EE if customers have no issues. Absolutely fuming. Have had no problems all year now suddenly can't protect myself while on the internet with certain things.

  • xosassysarahxo sarah (@xosassysarahxo) reported

    Do people with a VPN on @EE have problems with no connection like @ThreeUKSupport ? I'm gonna have to switch to EE if customers have no issues. Absolutely fuming. Have had no problems all year now suddenly can't protect myself while on the internet with certain things.

  • xosassysarahxo sarah (@xosassysarahxo) reported

    Do people with a VPN on @EE have problems with no connection like @ThreeUKSupport ? I'm gonna have to switch to EE if customers have no issues. Absolutely fuming. Have had no problems all year now suddenly can't protect myself while on the internet with certain things.