EE Outage Report in Basingstoke, Hampshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Basingstoke come from postal codes RG25 and RG21.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 05: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent EE outage reports came from the following cities: Basingstoke, Wokingham, Bordon, Headley, Thatcham, Hook and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Wokingham |
Total Blackout | |
| Basingstoke |
Phone | |
| Wokingham |
Internet | |
| Bordon |
Internet | |
| Headley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Jolly
(@PFSClassics) reported
from
Wonston, England
Dear @EE Both your broadband & mobile services are utter rubbish. Thought you couldn’t possibly be worse than the @BT & @VodafoneGroup solution we had previously. I was wrong! Honestly don’t care how you react. Soon as I can, I shall be swapping away…
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NJM Design
(@Njm_design) reported
from
Whitehill, England
@EE hey you just lost a customer. ,@vodafone are offering everything more. And they didn't even contact me. You have not offered one extra benefit in three years.... Customer loyalty is dead.......
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Iain Law
(@iainlaw) reported
from
Basingstoke, England
@TotalPolicing @three @EE If not happy, I will make a complaint. Or change company. But this morning, short downtime in an otherwise good service I have had for years.... No issue for me.
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ronnie beasley
(@ronnieb2767) reported
from
Thatcham, England
@EE Hi very poor signal in South Thatcham is there a problem
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤
(@DaddyBav) reported
from
Basingstoke, England
@EE any issues in RG224SE as no signal AGAIN!
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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TheLilacDragonfly@Rozel🇯🇪
(@Lilac_Dragonfly) reported
from
Alton, England
@EE It was used last in August, it’s a SIM card I use when I am away from Jersey. Have none we had this problem with it before. Have always been able to top up etc when I arrive in country
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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Jolly
(@PFSClassics) reported
from
Wonston, England
Having to watch #ENG #CRO on terrestrial TV channel as @ee broadband is utter garbage… 🗑 Ironic as @BT sponsoring @England!
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Kim.C.A. Ford - Beauty Enterprise Solutions
(@kimfordexpert) reported
from
Overton, England
@EE Help Please omg so embarrassed that forgot to pay my bill first time ever 🙈 just paid but keeps saying no mobile network. Please help, l can not pick up voice mail or make a call. Thank you!
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Jolly
(@PFSClassics) reported
from
Wonston, England
@ThePollitt Had mine three week’s ago… …where are all my upgrades! @ee can’t give me any friggin’ signal at home. Their broadband is 💩!!
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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Charu Malhotra
(@cm_charu) reported
from
Wokingham, England
Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy
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Nate 🏳️🌈
(@nathanjrogers) reported
from
Wokingham, England
So much money paid to @EE for a service that is not currently being used at all. #whatawaste
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤
(@DaddyBav) reported
from
Basingstoke, England
@EE no signal in Basingstoke! Anything happening?
-
Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@EE @England Why can we never get connection on our EE networks over many years then?!
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Let Dogs Be Dogs
(@LetDogsBeDogs) reported
@EE It's broken again 😭
-
Gabe Fernandes
(@FernandesAudio) reported
@EE your app hasn't worked properly for a decade and I'm getting sick of you -every time I try to pay my bill there's an error or some other annoying problem. Hire better software engineers.
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John Campbell
(@John43228247) reported
@EE Can we get some coverage in the DG7 2EP area? Been down since about 0930hrs Thursday 6 April 2023. Absolutely useless
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Rob Pass
(@robpass) reported
@EE My phone signal and mobile internet have been down for 24 hours (relying on wifi). All the "help" articles involve calling someone... what am I supposed to do?
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Martina Mercer
(@martinamercer) reported
@EE Why is your website down? Trying to pay a bill!
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LadyLol
(@GaiaXaia) reported
@EE services are down, no notice that it's planned, can't send my child data to get home safely #really #nothappy
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Disco N Tinuity
(@monkchips) reported
@annwitbrock @EE No. The 5G router doesn't need any kind of fixed line. It's amazing really just one box that serves as both a receiver for a 5G cellular network and a wifi router. No need for any cables or land line connection at all.
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Rich Nicholls
(@RichN95) reported
@EE you left me an unsolicited and unwanted voicemail. Now I can't delete it. Tell how to do this. If you fob me off to customer services I'll go to a different supplier.
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Let Dogs Be Dogs
(@LetDogsBeDogs) reported
@Albertspanner @EE All three had damage rather than routine stuff 💀 their luck sounds like mine
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Keith Brown
(@KeithBr89743464) reported
from
Oulton, England
@EE hey, I was wondering if you could help me. I have an add on that I’d like to finish paying for by paying it off early. Who would I contact to do that? Tia