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EE Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG21.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Basingstoke, Hampshire, England 11/26/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent EE outage reports came from the following cities: Fleet, Newbury, Wokingham, Basingstoke, Bordon and Headley.

Loading map, please wait...
City Problem Type Report Time
United KingdomFleet Internet
United KingdomFleet Internet
United KingdomNewbury Phone
United KingdomWokingham Internet
United KingdomBasingstoke Phone
United KingdomWokingham Total Blackout

Community Discussion

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EE Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • bjwlfc Belinda Wells (@bjwlfc) reported from Bordon, England

    @EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.

  • SMQ1029 Sean Queenan (@SMQ1029) reported from Basingstoke, England

    @EE wtf! Our broadband went off during the FA Cup semi final between @ChelseaFC & Crystal Palace. Missed both goals and the main part of the game. Totally ruined the game for me & @Bobbiensr what kind of service is this?!? #rubbishbroadband

  • kimfordexpert Kim.C.A. Ford - Beauty Enterprise Solutions (@kimfordexpert) reported from Overton, England

    @EE Help Please omg so embarrassed that forgot to pay my bill first time ever 🙈 just paid but keeps saying no mobile network. Please help, l can not pick up voice mail or make a call. Thank you!

  • Lyndseydwalker Lyndsey Rolfe (@Lyndseydwalker) reported from Wokingham, England

    @EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.

  • ANDYC2311 Andy CAULFIELD (@ANDYC2311) reported from Wokingham, England

    @EE @England Why can we never get connection on our EE networks over many years then?!

  • Lilac_Dragonfly TheLilacDragonfly@Rozel🇯🇪 (@Lilac_Dragonfly) reported from Alton, England

    @EE It was used last in August, it’s a SIM card I use when I am away from Jersey. Have none we had this problem with it before. Have always been able to top up etc when I arrive in country

  • HarveyWelch Harvey (@HarveyWelch) reported from Wokingham, England

    @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

  • ronnieb2767 ronnie beasley (@ronnieb2767) reported from Thatcham, England

    @EE Hi very poor signal in South Thatcham is there a problem

  • cm_charu Charu Malhotra (@cm_charu) reported from Wokingham, England

    Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy

  • nathanjrogers Nate 🏳️‍🌈 (@nathanjrogers) reported from Wokingham, England

    So much money paid to @EE for a service that is not currently being used at all. #whatawaste

  • PFSClassics Jolly (@PFSClassics) reported from Wonston, England

    Dear @EE Both your broadband & mobile services are utter rubbish. Thought you couldn’t possibly be worse than the @BT & @VodafoneGroup solution we had previously. I was wrong! Honestly don’t care how you react. Soon as I can, I shall be swapping away…

  • DaddyBav 𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England

    @EE any issues in RG224SE as no signal AGAIN!

  • DaddyBav 𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England

    @EE no signal in Basingstoke! Anything happening?

  • Njm_design NJM Design (@Njm_design) reported from Whitehill, England

    @EE hey you just lost a customer. ,@vodafone are offering everything more. And they didn't even contact me. You have not offered one extra benefit in three years.... Customer loyalty is dead.......

  • HarveyWelch Harvey (@HarveyWelch) reported from Wokingham, England

    @chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • xacity01 x.acity01 (@xacity01) reported from Wokingham, England

    Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!

  • PFSClassics Jolly (@PFSClassics) reported from Wonston, England

    @ThePollitt Had mine three week’s ago… …where are all my upgrades! @ee can’t give me any friggin’ signal at home. Their broadband is 💩!!

  • PFSClassics Jolly (@PFSClassics) reported from Wonston, England

    Having to watch #ENG #CRO on terrestrial TV channel as @ee broadband is utter garbage… 🗑 Ironic as @BT sponsoring @England!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Jodie18121 JodieG (@Jodie18121) reported

    Cannot be happier with the service from @EE - kids drove into and knocked over the telephone pole, Open Reach cut the wires, EE have been phenomenal at making sure I can work from home #CustomerService

  • LoraS81 Lora (@LoraS81) reported

    @RealMattLucas @EE Ooohhh they did this to me on a free tablet that came with the contract that had since been cancelled.. The tablet was still in the cellophane I never even registered it!!

  • loridaleydoo Lori Daley (@loridaleydoo) reported

    @RealMattLucas @EE I agree it could be fraud. Raise a complaint to EE and contact action fraud to log it also. Stay in touch with EE at least once every 28 days and if its not resolved after 8 weeks, complain to the communications ombudsman 🙃

  • AaronGriff3 Aaron Griffiths (@AaronGriff3) reported

    @EE @RealMattLucas Yeah.. I bet you will fix it right up immediately now knowing who's on the other end of the phone!

  • dirtygringo Gareth Hammonds (@dirtygringo) reported

    Anyone know if @EE is down or is it just me. #nointernet

  • j0nathandavis Jonathan Davis FCII FPFS TG: @jdcapitalist (@j0nathandavis) reported

    Moved to @VodafoneUK from @EE for mobile. Remote Support is effectively non-existent. Dreadful.

  • EllieGoulden ellie'goulden (@EllieGoulden) reported

    @EE I have no service is the network down

  • Miss_lmcginty Miss McG (@Miss_lmcginty) reported

    @EE hi, my EE service has disappeared for the last couple of hours. Can’t call as calling is not currently enables. Can you help please?

  • ctewellbeing ctewellbeing & Mental Health (@ctewellbeing) reported

    @RealMattLucas @EE Sounds like a fake scam, it is against the law to make such threats of recovery,enforcement, damage to credit in regards to any alleged debt.

  • DiamondXGeezer Maddie (@DiamondXGeezer) reported

    @EE There was disruption due for 1 day yesterday in SN14/SN15, I still have no signal, I don’t get 4G anywhere, phone calls can be made but neither person can make out what eachother is saying… please sort this asap! I need my signal!