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EE Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG21.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Basingstoke, Hampshire, England 02/15/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent EE outage reports came from the following cities: Wokingham, Yateley, Newbury, Basingstoke, Thatcham, Alton, Fleet and Bordon.

Loading map, please wait...
City Problem Type Report Time
United KingdomWokingham Internet
United KingdomYateley Total Blackout
United KingdomNewbury Phone
United KingdomBasingstoke Phone
United KingdomBasingstoke Wi-fi
United KingdomThatcham Total Blackout

Community Discussion

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EE Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • Njm_design NJM Design (@Njm_design) reported from Whitehill, England

    @EE hey you just lost a customer. ,@vodafone are offering everything more. And they didn't even contact me. You have not offered one extra benefit in three years.... Customer loyalty is dead.......

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE

  • running_gooner Brian Russell (@running_gooner) reported from Wokingham, England

    @EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....

  • DaddyBav 𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England

    @EE no signal in Basingstoke! Anything happening?

  • HarveyWelch Harvey (@HarveyWelch) reported from Wokingham, England

    @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

  • kimfordexpert Kim.C.A. Ford - Beauty Enterprise Solutions (@kimfordexpert) reported from Overton, England

    @EE Help Please omg so embarrassed that forgot to pay my bill first time ever 🙈 just paid but keeps saying no mobile network. Please help, l can not pick up voice mail or make a call. Thank you!

  • HarveyWelch Harvey (@HarveyWelch) reported from Wokingham, England

    @chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

  • bjwlfc Belinda Wells (@bjwlfc) reported from Bordon, England

    @EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • DaddyBav 𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England

    @EE any issues in RG224SE as no signal AGAIN!

  • nathanjrogers Nate 🏳️‍🌈 (@nathanjrogers) reported from Wokingham, England

    So much money paid to @EE for a service that is not currently being used at all. #whatawaste

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • iainlaw Iain Law (@iainlaw) reported from Basingstoke, England

    @TotalPolicing @three @EE If not happy, I will make a complaint. Or change company. But this morning, short downtime in an otherwise good service I have had for years.... No issue for me.

  • ronnieb2767 ronnie beasley (@ronnieb2767) reported from Thatcham, England

    @EE Hi very poor signal in South Thatcham is there a problem

  • Lilac_Dragonfly TheLilacDragonfly@Rozel🇯🇪 (@Lilac_Dragonfly) reported from Alton, England

    @EE It was used last in August, it’s a SIM card I use when I am away from Jersey. Have none we had this problem with it before. Have always been able to top up etc when I arrive in country

  • cm_charu Charu Malhotra (@cm_charu) reported from Wokingham, England

    Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Dreadpi78992161 DreadpirateRoberts (@Dreadpi78992161) reported

    @Independent @EE bit of a shame to leave you but this isn’t a move to invest in UK infrastructure it’s a money grab pure and simple. Really poor decision given you didn’t have to do it.

  • MHawkins78 Mark Hawkins (@MHawkins78) reported

    @StanCollymore @EE All the other major networks will follow. If there’s smaller providers that signal are ok where you live in UK you might have a choice.

  • SimonTa58845715 Simon Taylor (@SimonTa58845715) reported

    @EE so now you are changing our contracts by introducing roaming charges! Can we now take our custom elsewhere without penalty! I for one won’t be upgrading or having you as my service provider!!!!

  • johnham666 John Hamilton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@johnham666) reported

    @duckfundee @EE Absolutely but as an EE customer the others didn’t lie directly to me

  • gittinsadam Adam Gittins (@gittinsadam) reported

    Sad to see @EE is to reintroduce dreaded EU roaming charges from Jan 22. Whilst not always the cheapest, I've found the service & coverage good, sad to move mob broadband & mob - but £180 for a 3 month stay in Spain on top of £16 odd monthly to use my mobile is not acceptable.

  • DigitalStefan Stefan (he / him) (@DigitalStefan) reported

    @ramtops @AnnaJerzewska @EE I found EE to be more than reasonable when it came to ending a contract early (with no early termination fees) when the point of contention was their claim “fastest UK network”, which I said wasn’t right and had caused me a 50% loss of data speed.

  • mrsspanner 👑Anna🇪🇺💙 (@mrsspanner) reported

    @EE I do feel really sorry for you SM folks today, Gavin, but you must realise that having been promised this wouldn’t happen, an awful lot of people are going to be very cross? If @ThreeUK doesn’t introduce EU roaming you guys are going to lose a LOT of customers.

  • neilbourne4 Neil Bourne 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@neilbourne4) reported

    @mrjamesob Typical, just renewed my contract (within last month) with @EE and now they do this...... poor

  • GrahamW48328305 Graham Wilson (@GrahamW48328305) reported

    @EE That’s right. You can count on EE being the only network in the UK to reintroduce EU roaming charges under the pretence of wanting to invest more money in its UK network.

  • Menkerton Menkerton (@Menkerton) reported

    @EE As soon as my contract is up I'm off to someone who won't charge for roaming. Haven't changed my provider in 20+ years. This stinks. You can shove your slightly faster network.