EE

EE Outage Report in Basingstoke, Hampshire, England

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Basingstoke, Hampshire, England 05/14/2025 19:50

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (23%)

    Phone (23%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent EE outage reports came from the following cities: Wokingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWokingham Phone
United KingdomWokingham Phone
United KingdomTadley Total Blackout
United KingdomBasingstoke Phone
United KingdomBasingstoke Wi-fi
United KingdomNewbury Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • DaddyBav 𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England

    @EE no signal in Basingstoke! Anything happening?

  • nurburgsteve Steven (@nurburgsteve) reported from Theale, England

    @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?

  • xacity01 x.acity01 (@xacity01) reported from Wokingham, England

    Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!

  • PFSClassics Jolly (@PFSClassics) reported from Wonston, England

    Dear @EE Both your broadband & mobile services are utter rubbish. Thought you couldn’t possibly be worse than the @BT & @VodafoneGroup solution we had previously. I was wrong! Honestly don’t care how you react. Soon as I can, I shall be swapping away…

  • DaddyBav 𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England

    @EE any issues in RG224SE as no signal AGAIN!

  • nurburgsteve Steven (@nurburgsteve) reported from Theale, England

    @SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!

  • HarveyWelch Harvey (@HarveyWelch) reported from Wokingham, England

    @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

  • PFSClassics Jolly (@PFSClassics) reported from Wonston, England

    @ThePollitt Had mine three week’s ago… …where are all my upgrades! @ee can’t give me any friggin’ signal at home. Their broadband is 💩!!

  • kimfordexpert Kim.C.A. Ford - Beauty Enterprise Solutions (@kimfordexpert) reported from Overton, England

    @EE Help Please omg so embarrassed that forgot to pay my bill first time ever 🙈 just paid but keeps saying no mobile network. Please help, l can not pick up voice mail or make a call. Thank you!

  • Njm_design NJM Design (@Njm_design) reported from Whitehill, England

    @EE hey you just lost a customer. ,@vodafone are offering everything more. And they didn't even contact me. You have not offered one extra benefit in three years.... Customer loyalty is dead.......

  • PFSClassics Jolly (@PFSClassics) reported from Wonston, England

    Having to watch #ENG #CRO on terrestrial TV channel as @ee broadband is utter garbage… 🗑 Ironic as @BT sponsoring @England!

  • ANDYC2311 Andy CAULFIELD (@ANDYC2311) reported from Wokingham, England

    @EE @England Why can we never get connection on our EE networks over many years then?!

  • SMQ1029 Sean Queenan (@SMQ1029) reported from Basingstoke, England

    @EE wtf! Our broadband went off during the FA Cup semi final between @ChelseaFC & Crystal Palace. Missed both goals and the main part of the game. Totally ruined the game for me & @Bobbiensr what kind of service is this?!? #rubbishbroadband

  • nurburgsteve Steven (@nurburgsteve) reported from Theale, England

    @EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?

  • teachandgeek Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    @EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her

  • teachandgeek Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on

  • teachandgeek Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead

  • teachandgeek Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    @EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…

  • HarveyWelch Harvey (@HarveyWelch) reported from Wokingham, England

    @chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

  • Lyndseydwalker Lyndsey Rolfe (@Lyndseydwalker) reported from Wokingham, England

    @EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • WasdaleBex Rebecca Naylor (@WasdaleBex) reported

    @EE your app is awful, how can you be a UK leading network operator when customer service chat keeps losing server connection plus the grammar and attention to your customers' issues are shocking!!!

  • durrak KazzyWazzyWooWops (@durrak) reported

    @EE hiya, my partner plopped his shiny new EE sim in yesterday having given his PAC code when he ordered - and given it again using your text service. Any idea how long before the number will transfer from 3? Ta muchly

  • munchl4xx Munchlaxx (@munchl4xx) reported

    @Peacherz @mrbraddybrad @EE And it’s pure profit to them too! It’s honestly so bad that they can do this to people.

  • mintysheridan Minty Sheridan ✨ (@mintysheridan) reported

    .@BTBusiness broadband have made mistake after mistake with my account. WHY did @EE have to merge broadband services with them??? I'm THIS close to leaving as I am being charged late fees as a result of THEIR errors.

  • ps11223300 pete (@ps11223300) reported

    @EE 1/1 Hi stacey, I'm pretty sure I'm not alone with the force change in #emergencyalert settings that #ee are changing on my phone after restarting it. I simply want to be in control of my phone that I purchased independently from the network.

  • michaeljw_97 Michael Williamson (@michaeljw_97) reported

    @EE If i wqs to proceed with EE broadband, would i need to cancel BT first? BT only started on Monday.

  • marques1192 Marqs Rmp (@marques1192) reported

    @EE F**k you b***h. That's what you've been telling me for the last 6 fckg months. NEWCASTLE UNDER LYME CITY CENTRE. ENOUGH SIGNAL STRENGTH, NO DATA AT ALL. False guaranties. Your ****** service is always going down. So f**k you and your excuses. Soon as possible I'll quit for...

  • RedSteppaJ MAN LIKE RED J (@RedSteppaJ) reported

    @EE App doesn't work No one on chat... No reply when I ring

  • mingmarsheen mingmarsheen (@mingmarsheen) reported

    @EE Do you have an EXPERT who can help me get my BT Sport add on working. I’ve been trying (and paying) for years with assistance in store and over the phone and it’s never worked.

  • HeadBoltz Graham King (@HeadBoltz) reported

    Seems someone has nicked my ID and has arranged to switch my mobile phone network. Apparently they'd rung customers services and been verified. Fortunately, the team @EE are sorting it out for me. Be careful out there, people.