EE Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (25%)
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Total Blackout (22%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent EE outage reports came from the following cities: Basingstoke and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Wokingham |
Phone | |
| Wokingham |
Phone | |
| Tadley |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Ian Hollinsworth
(@ianhollinsworth) reported
from
Alton, England
@MarkAWigmore @EE Three are just as bad where I am. @ThreeUK
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James Snyder
(@StJamesofFleet) reported
from
Fleet, England
@ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?
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🚴🏻♂️Ralpha (aka Phil)🚴🏻♂️
(@2wheelsnot4) reported
from
Alton, England
@photogog @EE @BTGroup - 2 minutes and through to someone in Macclesfield who fixed our problem efficiently
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead
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Steven
(@nurburgsteve) reported
from
Theale, England
@SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!
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Steven
(@nurburgsteve) reported
from
Theale, England
@BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?
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Steven
(@nurburgsteve) reported
from
Theale, England
@EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?
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Sean Queenan
(@SMQ1029) reported
from
Basingstoke, England
@EE wtf! Our broadband went off during the FA Cup semi final between @ChelseaFC & Crystal Palace. Missed both goals and the main part of the game. Totally ruined the game for me & @Bobbiensr what kind of service is this?!? #rubbishbroadband
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Wokingham, England
@EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.
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x.acity01
(@xacity01) reported
from
Wokingham, England
Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!
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Jolly
(@PFSClassics) reported
from
Wonston, England
Dear @EE Both your broadband & mobile services are utter rubbish. Thought you couldn’t possibly be worse than the @BT & @VodafoneGroup solution we had previously. I was wrong! Honestly don’t care how you react. Soon as I can, I shall be swapping away…
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Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@EE @England Why can we never get connection on our EE networks over many years then?!
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Jolly
(@PFSClassics) reported
from
Wonston, England
Having to watch #ENG #CRO on terrestrial TV channel as @ee broadband is utter garbage… 🗑 Ironic as @BT sponsoring @England!
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Jolly
(@PFSClassics) reported
from
Wonston, England
@ThePollitt Had mine three week’s ago… …where are all my upgrades! @ee can’t give me any friggin’ signal at home. Their broadband is 💩!!
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤
(@DaddyBav) reported
from
Basingstoke, England
@EE any issues in RG224SE as no signal AGAIN!
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Kim.C.A. Ford - Beauty Enterprise Solutions
(@kimfordexpert) reported
from
Overton, England
@EE Help Please omg so embarrassed that forgot to pay my bill first time ever 🙈 just paid but keeps saying no mobile network. Please help, l can not pick up voice mail or make a call. Thank you!
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤
(@DaddyBav) reported
from
Basingstoke, England
@EE no signal in Basingstoke! Anything happening?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Spartan Monkey
(@xmonkey78) reported
@EE Got a txt saying my network will be down for 2 days for repair? Not good enough I pay a fortune on this phone for **** service as it is have to use all data as a result, disgusting
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Debbie Sibley
(@dgsnaples) reported
@EE why as an existing customer of 13 years do I not get offered the deals showing online for existing customers? Online 50GB is £14 and for me it is £18. The 25GB offer online is £12 and it’s not even an option for me? Disgusting
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DAVOUD RASTGOU #MIGA 🧚♀️🔥🕊️
(@Davinspo) reported
NEVER EE AGAIN @EE #EE
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HippieKid
(@HippieKidv1) reported
@EE whats the email i would send skys final bill to ? to get the cancel fee back
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Josh
(@J_Black95) reported
@EE Hi I need assistance with my ee account. I can't use my phone and I cannot sign in as it asks for a passcode that is sent to my text. The other issue is that I am in Australia. I cannot call the number as my phone is unable to connect to a network
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The Duke
(@KevinYo74314038) reported
@EE Thank you for your quick response. Yes, I do feel let down especially when considering the amount of money I spend with you each month. I think your customer contract arrangements and complaints procedures need updating. I don't feel confident in getting a resolution in 150.
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Jonty
(@JontySolomons) reported
@EE switched over to you for broadband. You disconnected my equipment and left Some of my left some disconnected and consequently no longer working, and you say nothing you can do. Really poor.
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The Duke
(@KevinYo74314038) reported
@EE Can you tell me why it is so difficult to talk to a supervisor or manager? Also, why are complaints closed without confirming the issue has been resolved or understood?
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Donna
(@dmaccormackx) reported
@EE since Tuesday most calls aren't getting through to me, going straight to voicemail and I get a text about a missed call yet you're telling me there is no issue???
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MagicAsh
(@MagicAsh16) reported
@EE The website/app is absolute pants. Think I’m done with EE. Nothing user friendly about the app and some of us don’t want to be on the phone to a customer sales rep