EE Outage Report in Basingstoke, Hampshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Basingstoke come from postal codes RG25.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Phone (42%)
-
Internet (35%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent EE outage reports came from the following cities: Basingstoke, Wokingham, Bordon, Headley, Thatcham, Hook and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Wokingham |
Internet | |
| Bordon |
Internet | |
| Headley |
Internet | |
| Thatcham |
Internet | |
| Hook |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
-
𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤
(@DaddyBav) reported
from
Basingstoke, England
@EE any issues in RG224SE as no signal AGAIN!
-
Sean Queenan
(@SMQ1029) reported
from
Basingstoke, England
@EE wtf! Our broadband went off during the FA Cup semi final between @ChelseaFC & Crystal Palace. Missed both goals and the main part of the game. Totally ruined the game for me & @Bobbiensr what kind of service is this?!? #rubbishbroadband
-
x.acity01
(@xacity01) reported
from
Wokingham, England
Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!
-
Steven
(@nurburgsteve) reported
from
Theale, England
@SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!
-
Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
-
Steven
(@nurburgsteve) reported
from
Theale, England
@BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?
-
Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
-
𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤
(@DaddyBav) reported
from
Basingstoke, England
@EE no signal in Basingstoke! Anything happening?
-
Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@EE @England Why can we never get connection on our EE networks over many years then?!
-
Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead
-
Jolly
(@PFSClassics) reported
from
Wonston, England
Having to watch #ENG #CRO on terrestrial TV channel as @ee broadband is utter garbage… 🗑 Ironic as @BT sponsoring @England!
-
Jolly
(@PFSClassics) reported
from
Wonston, England
Dear @EE Both your broadband & mobile services are utter rubbish. Thought you couldn’t possibly be worse than the @BT & @VodafoneGroup solution we had previously. I was wrong! Honestly don’t care how you react. Soon as I can, I shall be swapping away…
-
Jolly
(@PFSClassics) reported
from
Wonston, England
@ThePollitt Had mine three week’s ago… …where are all my upgrades! @ee can’t give me any friggin’ signal at home. Their broadband is 💩!!
-
Steven
(@nurburgsteve) reported
from
Theale, England
@EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?
-
Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her
-
Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on
-
NJM Design
(@Njm_design) reported
from
Whitehill, England
@EE hey you just lost a customer. ,@vodafone are offering everything more. And they didn't even contact me. You have not offered one extra benefit in three years.... Customer loyalty is dead.......
-
Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…
-
Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Wokingham, England
@EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.
-
Kim.C.A. Ford - Beauty Enterprise Solutions
(@kimfordexpert) reported
from
Overton, England
@EE Help Please omg so embarrassed that forgot to pay my bill first time ever 🙈 just paid but keeps saying no mobile network. Please help, l can not pick up voice mail or make a call. Thank you!
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
micka9990
(@Michael66108716) reported
@EE please can you help me at least get on my account , won’t log in on my phone or on website , been like this for a couple of weeks now , thank you
-
Neil Lunniss
(@nlunniss) reported
@MarinaPurkiss @EE Never been the same since BT took over.
-
WhoOneIs
(@WhoOneIs138318) reported
@MarinaPurkiss @EE Absolutely disgraceful. I am staying away from EE. Terrible company.
-
𝘙𝘦𝘣𝘦𝘤𝘤𝘢🦊
(@rthompsonn_) reported
@EE I’ve done all that & done what was recommended, still not working, al give it another day or two and get back in contact if nothing has changed
-
Cllr Arthur J Cheesecake OBE
(@cheesecakeOBE) reported
@CagedChef457 @EE I’ve just told them to fix the website or I’ll go elsewhere.
-
Marina Purkiss
(@MarinaPurkiss) reported
I rarely bring personal matters to this platform... But my 72 year-old mum Is being charged £500+ by @EE for a 2hr phone call to New York ...that she didn't make! That she has never made in 11 years of being their customer! And refusing to refund her Abhorrent from @EE.
-
DearPrudence 🗿🍾🐑
(@fromthenorth66) reported
@jfx49220584 @MarinaPurkiss @EE I never found out why I got billed £600 for a call to Hong Kong ( it was 3 not EE) lucky enough, I had solid evidence I was in Darlington at the time of the call with my phone , they didn't charge me, I did change network provider afterwards
-
Evertony
(@anthonyjgetty) reported
@EE terrible service agents miss selling packages told me they would handle all the change over now been told that they won’t contribute to any cancellation fees worst thing I ever did going with your inept company
-
Evertony
(@anthonyjgetty) reported
@EE I am waiting for someone to get back to me and acknowledge my complaint but I won’t be holding my breath
-
elgranborracho
(@elgranborracho) reported
@Swinglow1984 @MarinaPurkiss @EE Well done, takes effort to be that nasty. How does being billed for a service that wasn’t provided to you, equate to being thick? If I pop an invoice through your door for washing your car, when I didn’t do it…does that make you thick?!