EE

EE Outage Report in Thatcham, West Berkshire, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Thatcham come from postal codes RG19.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thatcham, West Berkshire, England 01/28/2026 14:55

January 28: Problems at EE

EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent EE outage reports came from the following cities: Basingstoke, Thatcham and Chieveley.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Wi-fi
United KingdomThatcham Total Blackout
United KingdomChieveley Phone
United KingdomNewbury Phone
United KingdomBasingstoke Phone
United KingdomBasingstoke Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    @SamsHusband @EE They said that if they can't provide signal, I'm free to leave my contract. Then told me if I get wifi (on order just not with them) that it will solve my problem. Useless network.

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    @EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    @EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    @SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • 27greeneyes Greeneyes (@27greeneyes) reported

    @EE Are there issues with EE’s broadband today as our wifi keeps going off??

  • Jallenn96 Jɒɔʞ (@Jallenn96) reported

    Honestly if @EE ever offer trade in deals on their site just don’t use them lmao, I know we’re in a pandemic but their service has been an absolute joke

  • jakeroge_rs Jake (@jakeroge_rs) reported

    @JoeHolmes1994 @i_Jess @EE sometimes EE can intervene and refuse to let Apple service the device, they broke EU law when Apple offered to replace my iPhone X free of charge, EE wouldn't send it to them, even when I offered to cover the postage.

  • jakeroge_rs Jake (@jakeroge_rs) reported

    @i_Jess @EE If you want good customer service from a company that actually respect EU law (at the time), go with Three, O2 or Vodafone, they allow Apple to replace their devices, whereas EE don't care about your customer experience - they just want your money

  • kelrodders Kel 🌸 (@kelrodders) reported

    @EE please could you advise how I can raise a complaint?

  • coffeefuelled_ coffee fuelled omar ☕🇪🇺🇬🇧 (@coffeefuelled_) reported

    @EE I placed it through the app. I think I misunderstood, I rang through and turns out I don’t need a new SIM card to pick up 5G, it should just work. I was expecting a new SIM until I re-read my email to find out it’ll just update automatically. Problem solved!

  • 1rCam cam ♡ (@1rCam) reported

    @EE just got my new EE pay monthly sim. trying to make an account and im getting "Your account isn't available at the moment, try again later or contact us ". help? :/

  • superstevie268 Wee Stevie C (@superstevie268) reported

    @EE your customer service rep Bev Ferguson is some you should be proud of! Excellent service from a very lovely person. Gone above and beyond to help today after @OpenreachHelp decided not to send engineer this morning to upgrade broadband line but didn't bother to tell anyone

  • lollie7120 laura brend (@lollie7120) reported

    @EE Can i get some help please?

  • Rdickinson1987 Roberto. (@Rdickinson1987) reported from Leeds, England

    @EE Love paying £40 a Month for a phone contract when a simple sim swap still doesn't work. Now no service completely. Direct debit getting cancelled I'll go back on @O2 waste of time