EE Outage Report in Thatcham, West Berkshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Thatcham come from postal codes RG19.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (30%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent EE outage reports came from the following cities: Basingstoke, Thatcham and Chieveley.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Basingstoke |
Wi-fi | |
| Thatcham |
Total Blackout | |
| Chieveley |
Phone | |
| Newbury |
Phone | |
| Basingstoke |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
-
Zac
(@Williams_i_am1) reported
from
Theale, England
Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....
-
Zac
(@Williams_i_am1) reported
from
Theale, England
@EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it
-
Zac
(@Williams_i_am1) reported
from
Theale, England
@EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee
-
Zac
(@Williams_i_am1) reported
from
Theale, England
@SamsHusband @EE They said that if they can't provide signal, I'm free to leave my contract. Then told me if I get wifi (on order just not with them) that it will solve my problem. Useless network.
-
Zac
(@Williams_i_am1) reported
from
Theale, England
@SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
ffakter
(@FFAKTERR) reported
@EE hi I can’t call customer services? The line keeps cutting
-
T.S. Ó Ceallaigh
(@tsoceallaigh) reported
@EE @k_m_thompson The email they sent to customers I feel quite sloppily failed to mention clearly the total rate of CPI + 3.9%. Very poor quality communication.
-
Stephen J Crowe
(@_StephenJCrowe_) reported
@EE OVER THE PAST TWO HOURS I HAVE TRIED TO CONTACT YOUR CUSTOMER SERVICES FROM MY MOBILE BY RINGING 150. THE NUMBER IS COMING UP AS UNCONTACTABLE. I SEE FROM YOUR TWITTER MENTIONS I AM NOT THE ONLY ONE EXPERIENCING THIS. WHAT IS GOING ON ?
-
Michelle Goddard
(@hornstar65) reported
@EE Can you tell me why ee mobile phone network keeps going down in Grimsby? Today and Tuesday, DN33 2BA. I have elderly parents and I need them to be able to contact me 24/7.
-
Stephen J Crowe
(@_StephenJCrowe_) reported
@EE OVER THE PAST TWO HOURS I HAVE TRIED TO CONTACT YOUR CUSTOMER SERVICES FROM MY MOBILE BY RINGING 150. THE NUMBER IS COMING UP AS UNCONTACTABLE. I SEE FROM YOUR TWITTER MENTIONS I AM NOT THE ONLY EXPERIENCING THIS. WHAT IS GOING ON ?
-
Jake March-Jones
(@jakeleopold) reported
@EE care to explain why you’ve gone above the ALREADY HIGH CPI RATE or 5.5% and decided to add on your own 3.9% for good measure? A near 10% rise and no extra services? I believe consumers may have the right to terminate early no?
-
Classic Rex 🦖🌈
(@ClassicHomoRex) reported
from
Cardington, England
@EE @MarcAllera I’ve been in touch about my attempt to upgrade. I’ve only been a customer for about 10 years but whilst your team try to be helpful sadly I couldn’t feel less valued. Guess it’s time to move. I’ll cancel my upgrade, get my money back and give another network a try
-
Martin Learmonth
(@Martin_L_1874) reported
@EE what is happening with my EE service in Haddington Eh41, I was told it would be down on the 24th it's now the 25th
-
Gavin Haslehurst
(@londongaz) reported
@EE Yeah I've spoken to them thanks. As above, they can't actually tell me anything because it's in the hands of open reach. I think there's just a fundamental lack of comms between yourselves, open reach and the customer- could do better!
-
Stephen J Crowe
(@_StephenJCrowe_) reported
@EE OVER THE PAST TWO HOURSI HAVE TRIED TO CONTACT YOUR CUSTOMER SERVICES FROM MY MOBILE BY RINGING 150. THE NUMBER IS COMING UP AS UNCONTACTABLE. I SEE FROM YOUR TWITTER MENTIONS I AM NOT THE ONLY EXPERIENCING THIS. WHAT IS GOING ON ?