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EE

EE Outage Report in Thatcham, West Berkshire, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thatcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Thatcham, England

The most recent EE outage reports came from the following cities: Newbury, and Basingstoke.

CityProblem TypeReport Time
Newbury Total Blackout 1 month ago
Basingstoke Phone 1 month ago
Newbury Phone 2 months ago
Basingstoke Phone 2 months ago
Basingstoke Wi-fi 2 months ago
Thatcham Total Blackout 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • Williams_i_am1
    Zac (@Williams_i_am1) reported from Theale, England

    If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE

  • nurburgsteve
    Steven (@nurburgsteve) reported from Theale, England

    @SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!

  • Williams_i_am1
    Zac (@Williams_i_am1) reported from Theale, England

    @EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it

  • kimfordexpert
    Kim.C.A. Ford - Beauty Enterprise Solutions (@kimfordexpert) reported from Overton, England

    @EE Help Please omg so embarrassed that forgot to pay my bill first time ever ๐Ÿ™ˆ just paid but keeps saying no mobile network. Please help, l can not pick up voice mail or make a call. Thank you!

  • SMQ1029
    Sean Queenan (@SMQ1029) reported from Basingstoke, England

    @EE wtf! Our broadband went off during the FA Cup semi final between @ChelseaFC & Crystal Palace. Missed both goals and the main part of the game. Totally ruined the game for me & @Bobbiensr what kind of service is this?!? #rubbishbroadband

  • nurburgsteve
    Steven (@nurburgsteve) reported from Theale, England

    @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didnโ€™t get that far can you help please ?

  • Williams_i_am1
    Zac (@Williams_i_am1) reported from Theale, England

    @SamsHusband @EE They said that if they can't provide signal, I'm free to leave my contract. Then told me if I get wifi (on order just not with them) that it will solve my problem. Useless network.

  • Williams_i_am1
    Zac (@Williams_i_am1) reported from Theale, England

    @SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.

  • nurburgsteve
    Steven (@nurburgsteve) reported from Theale, England

    @EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?

  • ronnieb2767
    ronnie beasley (@ronnieb2767) reported from Thatcham, England

    @EE Hi very poor signal in South Thatcham is there a problem

  • Williams_i_am1
    Zac (@Williams_i_am1) reported from Theale, England

    Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....

  • iainlaw
    Iain Law (@iainlaw) reported from Basingstoke, England

    @TotalPolicing @three @EE If not happy, I will make a complaint. Or change company. But this morning, short downtime in an otherwise good service I have had for years.... No issue for me.

  • GarethDeanPR
    Gareth Dean (@GarethDeanPR) reported from South Stoke, England

    @EE Hi guys, this doesnโ€™t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I havenโ€™t had any updates, emails or texts.

  • DaddyBav
    ๐——๐—ฎ๐—ฟ๐—ฒ๐—ป ๐—•๐—ฎ๐˜ƒ๐—ถ๐˜€๐˜๐—ฒ๐—ฟ (๐—•๐—ฎ๐˜ƒ๐˜†) ๐Ÿ’โšฝ๏ธ๐ŸŽง๐ŸŽค (@DaddyBav) reported from Basingstoke, England

    @EE any issues in RG224SE as no signal AGAIN!

  • Williams_i_am1
    Zac (@Williams_i_am1) reported from Theale, England

    @EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee

  • DaddyBav
    ๐——๐—ฎ๐—ฟ๐—ฒ๐—ป ๐—•๐—ฎ๐˜ƒ๐—ถ๐˜€๐˜๐—ฒ๐—ฟ (๐—•๐—ฎ๐˜ƒ๐˜†) ๐Ÿ’โšฝ๏ธ๐ŸŽง๐ŸŽค (@DaddyBav) reported from Basingstoke, England

    @EE no signal in Basingstoke! Anything happening?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TigerZindaHay
    Muntazir e Mahdi (@TigerZindaHay) reported

    @EE Same old questions by @EE to take customer around in circles. I wish we had a robust and effective ombudsman instead of utterless useless @ofcom

  • Gazrs21
    Gazrs2 ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ (@Gazrs21) reported

    @EE @rootmetrics Been with you since the "Orange" days always had no issues with customer service & always got a good deal on upgrades converted my wife now gave her my old handset & "gift" her data every month ๐Ÿ‘๐Ÿ‘

  • GardnerLOJ
    Ursa Major Gardner (@GardnerLOJ) reported

    @EE Yes. Spent to time to go to @Apple who confirmed a problem but out of one year manufacturer warranty. EE have said im@not covered even though Iโ€™m only 18m into my 24m contract. I didnโ€™t expect to take a contract out and get a dodgy handset

  • Grant_Packham
    Grant Packham (@Grant_Packham) reported from Eastbourne, England

    @EE I've seemed to have lost all network, any info on why this has happened?

  • GardnerLOJ
    Ursa Major Gardner (@GardnerLOJ) reported

    @A_McCrea @Apple @EE My issue is more weighted towards EE selling me a contract and giving me a poor product. A customer of 17 years may be coming to and end

  • JohnWoodsin
    John Woodsin (@JohnWoodsin) reported

    @tomthewebcoder @EE oh sorry tom you have to act fast well have you try contacting your support team or try checking your passwords correctly ? if you have done that please kindly reply me inbox i have same experience before and i got it fixed may be i can also help here

  • PaulMorris7777
    #ToriesOut ๐ŸŠ๐ŸŠ๐ŸŠ ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ ๐Ÿ‡ช๐Ÿ‡บ ๐Ÿ‡ต๐Ÿ‡ธ (@PaulMorris7777) reported

    @EE My Dad made a top up of ยฃ5 on the 19th Oct 2021. This is for emergencies and rarely uses his mobile. However, last Thursday he tried to phone me and there was no credit in his account. He can't even phone 150. Can you help? PM.

  • NatalieeLeannee
    Natalie Leanne (@NatalieeLeannee) reported

    @EE whatโ€™s going on with your network!? My phones not loading anything.

  • cbrakey
    Brakebeat (@cbrakey) reported

    @EE still no service - not ideal!!

  • robmcd85
    Rob McDowall FRSA (@robmcd85) reported

    Not very happy with @EE. Initiated a Port In. Tried to cancel and was advised they could reverse it in 72 hours. Needless to say, the agent misinformed me and it canโ€™t be done. No ambiguity as done over live chat.