EE Outage Report in Thatcham, West Berkshire, England

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thatcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Thatcham, England

The most recent EE outage reports came from the following cities: Newbury, and Basingstoke.

City	Problem Type	Report Time
Newbury	Total Blackout	1 month ago
Basingstoke	Phone	1 month ago
Newbury	Phone	2 months ago
Basingstoke	Phone	2 months ago
Basingstoke	Wi-fi	2 months ago
Thatcham	Total Blackout	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

• 
  Zac (@Williams_i_am1) reported 4 minutes ago from Theale, England

  If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE

• 
  Steven (@nurburgsteve) reported 4 minutes ago from Theale, England

  @SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!

• 
  Zac (@Williams_i_am1) reported 8 minutes ago from Theale, England

  @EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it

• 
  Kim.C.A. Ford - Beauty Enterprise Solutions (@kimfordexpert) reported 19 minutes ago from Overton, England

  @EE Help Please omg so embarrassed that forgot to pay my bill first time ever 🙈 just paid but keeps saying no mobile network. Please help, l can not pick up voice mail or make a call. Thank you!

• 
  Sean Queenan (@SMQ1029) reported 21 minutes ago from Basingstoke, England

  @EE wtf! Our broadband went off during the FA Cup semi final between @ChelseaFC & Crystal Palace. Missed both goals and the main part of the game. Totally ruined the game for me & @Bobbiensr what kind of service is this?!? #rubbishbroadband

• 
  Steven (@nurburgsteve) reported 24 minutes ago from Theale, England

  @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?

• 
  Zac (@Williams_i_am1) reported 31 minutes ago from Theale, England

  @SamsHusband @EE They said that if they can't provide signal, I'm free to leave my contract. Then told me if I get wifi (on order just not with them) that it will solve my problem. Useless network.

• 
  Zac (@Williams_i_am1) reported 35 minutes ago from Theale, England

  @SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.

• 
  Steven (@nurburgsteve) reported 40 minutes ago from Theale, England

  @EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?

• 
  ronnie beasley (@ronnieb2767) reported 41 minutes ago from Thatcham, England

  @EE Hi very poor signal in South Thatcham is there a problem

• 
  Zac (@Williams_i_am1) reported 41 minutes ago from Theale, England

  Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....

• 
  Iain Law (@iainlaw) reported 42 minutes ago from Basingstoke, England

  @TotalPolicing @three @EE If not happy, I will make a complaint. Or change company. But this morning, short downtime in an otherwise good service I have had for years.... No issue for me.

• 
  Gareth Dean (@GarethDeanPR) reported 45 minutes ago from South Stoke, England

  @EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.

• 
  𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported 48 minutes ago from Basingstoke, England

  @EE any issues in RG224SE as no signal AGAIN!

• 
  Zac (@Williams_i_am1) reported 52 minutes ago from Theale, England

  @EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee

• 
  𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported 59 minutes ago from Basingstoke, England

  @EE no signal in Basingstoke! Anything happening?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Muntazir e Mahdi (@TigerZindaHay) reported 4 minutes ago

  @EE Same old questions by @EE to take customer around in circles. I wish we had a robust and effective ombudsman instead of utterless useless @ofcom

• 
  Gazrs2 🌟🌟🌟🌟🌟🌟 (@Gazrs21) reported 5 minutes ago

  @EE @rootmetrics Been with you since the "Orange" days always had no issues with customer service & always got a good deal on upgrades converted my wife now gave her my old handset & "gift" her data every month 👍👍

• 
  Ursa Major Gardner (@GardnerLOJ) reported 5 minutes ago

  @EE Yes. Spent to time to go to @Apple who confirmed a problem but out of one year manufacturer warranty. EE have said im@not covered even though I’m only 18m into my 24m contract. I didn’t expect to take a contract out and get a dodgy handset

• 
  Grant Packham (@Grant_Packham) reported 7 minutes ago from Eastbourne, England

  @EE I've seemed to have lost all network, any info on why this has happened?

• 
  Ursa Major Gardner (@GardnerLOJ) reported 10 minutes ago

  @A_McCrea @Apple @EE My issue is more weighted towards EE selling me a contract and giving me a poor product. A customer of 17 years may be coming to and end

• 
  John Woodsin (@JohnWoodsin) reported 11 minutes ago

  @tomthewebcoder @EE oh sorry tom you have to act fast well have you try contacting your support team or try checking your passwords correctly ? if you have done that please kindly reply me inbox i have same experience before and i got it fixed may be i can also help here

• 
  #ToriesOut 🍊🍊🍊 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 🇵🇸 (@PaulMorris7777) reported 11 minutes ago

  @EE My Dad made a top up of £5 on the 19th Oct 2021. This is for emergencies and rarely uses his mobile. However, last Thursday he tried to phone me and there was no credit in his account. He can't even phone 150. Can you help? PM.

• 
  Natalie Leanne (@NatalieeLeannee) reported 15 minutes ago

  @EE what’s going on with your network!? My phones not loading anything.

• 
  Brakebeat (@cbrakey) reported 20 minutes ago

  @EE still no service - not ideal!!

• 
  Rob McDowall FRSA (@robmcd85) reported 23 minutes ago

  Not very happy with @EE. Initiated a Port In. Tried to cancel and was advised they could reverse it in 72 hours. Needless to say, the agent misinformed me and it can’t be done. No ambiguity as done over live chat.