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EE Outage Report in Thatcham, West Berkshire, England

Why is my EE service not working?

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thatcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Thatcham, England

The most recent EE outage reports came from the following cities: Newbury, and Basingstoke.

CityProblem TypeReport Time
Newbury Total Blackout 1 month ago
Basingstoke Phone 1 month ago
Newbury Phone 2 months ago
Basingstoke Phone 2 months ago
Basingstoke Wi-fi 2 months ago
Thatcham Total Blackout 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • Williams_i_am1
    Zac (@Williams_i_am1) reported from Theale, England

    @EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee

  • Williams_i_am1
    Zac (@Williams_i_am1) reported from Theale, England

    @SamsHusband @EE They said that if they can't provide signal, I'm free to leave my contract. Then told me if I get wifi (on order just not with them) that it will solve my problem. Useless network.

  • SMQ1029
    Sean Queenan (@SMQ1029) reported from Basingstoke, England

    @EE wtf! Our broadband went off during the FA Cup semi final between @ChelseaFC & Crystal Palace. Missed both goals and the main part of the game. Totally ruined the game for me & @Bobbiensr what kind of service is this?!? #rubbishbroadband

  • Williams_i_am1
    Zac (@Williams_i_am1) reported from Theale, England

    @EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it

  • DaddyBav
    ๐——๐—ฎ๐—ฟ๐—ฒ๐—ป ๐—•๐—ฎ๐˜ƒ๐—ถ๐˜€๐˜๐—ฒ๐—ฟ (๐—•๐—ฎ๐˜ƒ๐˜†) ๐Ÿ’โšฝ๏ธ๐ŸŽง๐ŸŽค (@DaddyBav) reported from Basingstoke, England

    @EE no signal in Basingstoke! Anything happening?

  • ronnieb2767
    ronnie beasley (@ronnieb2767) reported from Thatcham, England

    @EE Hi very poor signal in South Thatcham is there a problem

  • Williams_i_am1
    Zac (@Williams_i_am1) reported from Theale, England

    If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE

  • kimfordexpert
    Kim.C.A. Ford - Beauty Enterprise Solutions (@kimfordexpert) reported from Overton, England

    @EE Help Please omg so embarrassed that forgot to pay my bill first time ever ๐Ÿ™ˆ just paid but keeps saying no mobile network. Please help, l can not pick up voice mail or make a call. Thank you!

  • Williams_i_am1
    Zac (@Williams_i_am1) reported from Theale, England

    Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....

  • GarethDeanPR
    Gareth Dean (@GarethDeanPR) reported from South Stoke, England

    @EE Hi guys, this doesnโ€™t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I havenโ€™t had any updates, emails or texts.

  • Williams_i_am1
    Zac (@Williams_i_am1) reported from Theale, England

    @SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.

  • iainlaw
    Iain Law (@iainlaw) reported from Basingstoke, England

    @TotalPolicing @three @EE If not happy, I will make a complaint. Or change company. But this morning, short downtime in an otherwise good service I have had for years.... No issue for me.

  • nurburgsteve
    Steven (@nurburgsteve) reported from Theale, England

    @EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?

  • DaddyBav
    ๐——๐—ฎ๐—ฟ๐—ฒ๐—ป ๐—•๐—ฎ๐˜ƒ๐—ถ๐˜€๐˜๐—ฒ๐—ฟ (๐—•๐—ฎ๐˜ƒ๐˜†) ๐Ÿ’โšฝ๏ธ๐ŸŽง๐ŸŽค (@DaddyBav) reported from Basingstoke, England

    @EE any issues in RG224SE as no signal AGAIN!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Blanklump
    Lump (@Blanklump) reported

    @EE How long does a number change usually take? My PAC code lead to an error message, but according to my previous network the code has been processed on your end. My number hasn't changed since yesterday, though.

  • FridayNightFM
    Joe (@FridayNightFM) reported

    Now weโ€™re being sent collections letters for a unit that weโ€™ve been unable to return, the money isnโ€™t the problem, itโ€™s the principle and the only reason Iโ€™m sharing this on Twitter is because thereโ€™s nobody to talk to @EE!

  • tophat_lady
    Lauren Green (@tophat_lady) reported

    @EE itโ€™s great that your helping people who cannot help themselves but itโ€™s a shame you canโ€™t offer decent deals to customers who have been with you for years. Iโ€™m saving ยฃ17 per month by moving to another network as your pricing is so high, even for loyal customers.

  • Bobberty_Bobs
    MsRHayes (@Bobberty_Bobs) reported

    @EE hi, getting pretty bored of having no signal and having to rely on WiFi calling, which is also dodgy as my WiFi is with you and that's not been performing well.... Who can I talk to about this?

  • CD_Strickland
    Chris Strickland (@CD_Strickland) reported

    @EE struggled to get a signal all day in TD8 area....

  • annamufc08
    anna lawler (@annamufc08) reported

    @EE you sent me an email saying there's a problem with my payments but if I don't sort it you will cut me off but iam on pay as you go

  • hhaarrryyyy2020
    Andy (@hhaarrryyyy2020) reported

    If you need a network for business may I suggest NOT @EE struggling thorough a pandemic and wasting my precious time going in circles with CS for days instead of serving my own customers.

  • bri66thomp
    Bri Thompson (@bri66thomp) reported

    @karleburford @EE Seems more ridiculous to me that I am probably at a higher elevation than you, and have much less in the way of building structure, surrounding me, Of course that may have no bearing on the signal reaching me๐Ÿค”

  • karleburford
    Karle Burford (@karleburford) reported

    @bri66thomp @EE Yep is very poor in St Andrews.

  • dwebbost
    webby1862 (@dwebbost) reported from Loughborough, England

    @EE are you having broadband issues . In the LE11 area. Just had a call from BT saying all providers in area have slow running broadband and I can claim money back .