EE

EE Outage Report in Thatcham, West Berkshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thatcham, West Berkshire, England 12/14/2025 11:00

December 14: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent EE outage reports came from the following cities: Chieveley, Newbury and Basingstoke.

Loading map, please wait...
City Problem Type Report Time
United KingdomChieveley Phone
United KingdomNewbury Phone
United KingdomBasingstoke Phone
United KingdomBasingstoke Phone
United KingdomThatcham Internet
United KingdomNewbury Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • DaddyBav 𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England

    @EE no signal in Basingstoke! Anything happening?

  • nurburgsteve Steven (@nurburgsteve) reported from Theale, England

    @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?

  • ronnieb2767 ronnie beasley (@ronnieb2767) reported from Thatcham, England

    @EE Hi very poor signal in South Thatcham is there a problem

  • kimfordexpert Kim.C.A. Ford - Beauty Enterprise Solutions (@kimfordexpert) reported from Overton, England

    @EE Help Please omg so embarrassed that forgot to pay my bill first time ever 🙈 just paid but keeps saying no mobile network. Please help, l can not pick up voice mail or make a call. Thank you!

  • nurburgsteve Steven (@nurburgsteve) reported from Theale, England

    @EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?

  • SMQ1029 Sean Queenan (@SMQ1029) reported from Basingstoke, England

    @EE wtf! Our broadband went off during the FA Cup semi final between @ChelseaFC & Crystal Palace. Missed both goals and the main part of the game. Totally ruined the game for me & @Bobbiensr what kind of service is this?!? #rubbishbroadband

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    @SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.

  • GarethDeanPR Gareth Dean (@GarethDeanPR) reported from South Stoke, England

    @EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.

  • DaddyBav 𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England

    @EE any issues in RG224SE as no signal AGAIN!

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    @EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    @SamsHusband @EE They said that if they can't provide signal, I'm free to leave my contract. Then told me if I get wifi (on order just not with them) that it will solve my problem. Useless network.

  • iainlaw Iain Law (@iainlaw) reported from Basingstoke, England

    @TotalPolicing @three @EE If not happy, I will make a complaint. Or change company. But this morning, short downtime in an otherwise good service I have had for years.... No issue for me.

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    @EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • charlotteames3 Charlotte Ames (@charlotteames3) reported

    @EE Is there no customer advice available from Twitter

  • LAP_Racing 🧡 Peter Laborne 📸 (@LAP_Racing) reported

    I don’t know what’s happened to @EE’s signal over the past couple of days by I’ve barely had a signal despite it showing “full” 4G. Can’t call, text or use data. From St Ives to Cambridge at least. Nothing. I have to keep hoping for WiFi spot. Sort it EE!

  • Muddyoldengr Muddyoldengr (@Muddyoldengr) reported

    @EE Thanks. I’ll also see what another provider can offer. The standard of supply has been poor for a while

  • cjingle1990 christopher ingle (@cjingle1990) reported

    @Mark29071823 @EE Well I’m going to continue to be an ee customer like I have been for the past 10 years

  • fangjiawu Fangjiawu (@fangjiawu) reported

    @EE iPhone 13 is weak to get the signal, i experienced horrible.

  • ImStillLeo HiImLeo (@ImStillLeo) reported

    Sorry that the stream ended early tonight folks, the internet was so bad I couldn't even talk over discord. I'll recap everything in Episode 15, also I'll do my best sweetalkin' to @Jeffadath to get a recap made asap. I'll also try and get @EE to fix their **** this time...

  • nikolajht Nikolaj Hansen-Turton (@nikolajht) reported

    @NishParmarPhoto @ManLikeJJ @EE If you turn off Wi-Fi calling it fixes the issue but unfortunately you lose access to Wi-Fi calling

  • antoniafred1 Antonia Fred (@antoniafred1) reported

    @sifeldman @EE I no of some one who can help #supehacks_01 on Instagram would help you with corrections on your accounts

  • ERTHFC82 Elliot⎊ (@ERTHFC82) reported

    @EE have to be one of the worst customer service I have experienced 🙃

  • starkeyboyo Martin Stark (@starkeyboyo) reported

    @EE what is going on with your next work today this is now day 3 with no signal what so ever and no mobile Internet #joke