EE

EE Outage Report in Thatcham, West Berkshire, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thatcham, West Berkshire, England 03/23/2026 14:40

March 23: Problems at EE

EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (28%)

    Phone (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent EE outage reports came from the following cities: Newbury and Basingstoke.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewbury Total Blackout
United KingdomBasingstoke Phone
United KingdomNewbury Phone
United KingdomBasingstoke Phone
United KingdomBasingstoke Wi-fi
United KingdomThatcham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    @SamsHusband @EE They said that if they can't provide signal, I'm free to leave my contract. Then told me if I get wifi (on order just not with them) that it will solve my problem. Useless network.

  • DaddyBav 𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England

    @EE no signal in Basingstoke! Anything happening?

  • GarethDeanPR Gareth Dean (@GarethDeanPR) reported from South Stoke, England

    @EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    @EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    @EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it

  • iainlaw Iain Law (@iainlaw) reported from Basingstoke, England

    @TotalPolicing @three @EE If not happy, I will make a complaint. Or change company. But this morning, short downtime in an otherwise good service I have had for years.... No issue for me.

  • DaddyBav 𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England

    @EE any issues in RG224SE as no signal AGAIN!

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    @SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.

  • kimfordexpert Kim.C.A. Ford - Beauty Enterprise Solutions (@kimfordexpert) reported from Overton, England

    @EE Help Please omg so embarrassed that forgot to pay my bill first time ever 🙈 just paid but keeps saying no mobile network. Please help, l can not pick up voice mail or make a call. Thank you!

  • nurburgsteve Steven (@nurburgsteve) reported from Theale, England

    @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?

  • nurburgsteve Steven (@nurburgsteve) reported from Theale, England

    @EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?

  • ronnieb2767 ronnie beasley (@ronnieb2767) reported from Thatcham, England

    @EE Hi very poor signal in South Thatcham is there a problem

  • nurburgsteve Steven (@nurburgsteve) reported from Theale, England

    @SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!

  • SMQ1029 Sean Queenan (@SMQ1029) reported from Basingstoke, England

    @EE wtf! Our broadband went off during the FA Cup semi final between @ChelseaFC & Crystal Palace. Missed both goals and the main part of the game. Totally ruined the game for me & @Bobbiensr what kind of service is this?!? #rubbishbroadband

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • nicrophilia1978 Nick D (@nicrophilia1978) reported

    @EE had a major issue with you recently and no matter how helpful your team were being we were getting nowhere until yesterday when someone noticed something that was inputted wrong over 2 years ago.

  • jimmydring james d (@jimmydring) reported

    @EE @Ofcom whereas i normally see sarcasm as the highest form of wit…i fail to see its merit at this present form in time…all i want is to see a clear timeline of my issue being sorted, not being told the road is being dug up outside my house when it clearly isnt!

  • JadeGre06260185 Jade G (@JadeGre06260185) reported

    @EE hi, I can’t access my smart benefit and there is no information via the EE community. Can you help?

  • Catheri61359019 Catherine S (@Catheri61359019) reported

    @EE put in complaint no reply funny how since my husband no longer in contract no interested. You took £20.00 but have are saying he has no data bundle I have copy of transaction!! 3 times was told number was transferred to pay as go.

  • Katkuuta_ W a f a a (@Katkuuta_) reported

    This is just major inconvenience and could’ve been easily avoided if when leaving EE the customer service advisor had told me that I’d need to unlock my phone and went through the process of doing that for me. @EE

  • DavidMottram24 david mottram (@DavidMottram24) reported

    @EE app wont let me top up and web site it takes me to wont without additional payer authentication what ever that means help

  • aileen_obrien Aileen Obrien (@aileen_obrien) reported

    @EE can you help me understand how, as a ‘valued’ customer I can get a free upgrade with a trade in that costs significantly more than a new customer trading in? I don’t feel valued 😞

  • emmaemmyems_ Emma/Emmy/Ems 🌈 (@emmaemmyems_) reported

    @EE I did an upgrade on Saturday but I never received a confirmation email to track it?

  • kevcreighton Kev creighton (@kevcreighton) reported

    Shocking service from @EE over charged by £150... 14 days later still chasing it 🙄 #ee #badcustomerservice

  • Katkuuta_ W a f a a (@Katkuuta_) reported

    I’m so shocked at @EE not unlocking my phone automatically or letting me know it’s locked even when they KNEW I was switching to a DIFFERENT network. Now I’m having to be WITHOUT a network for another possibly 10 days? As an NHS employee this is a major inconvenience for me!