EE Outage Report in Thatcham, West Berkshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at EE
EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent EE outage reports came from the following cities: Newbury and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Newbury |
Total Blackout | |
| Basingstoke |
Phone | |
| Newbury |
Phone | |
| Basingstoke |
Phone | |
| Basingstoke |
Wi-fi | |
| Thatcham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Zac
(@Williams_i_am1) reported
from
Theale, England
@SamsHusband @EE They said that if they can't provide signal, I'm free to leave my contract. Then told me if I get wifi (on order just not with them) that it will solve my problem. Useless network.
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤
(@DaddyBav) reported
from
Basingstoke, England
@EE no signal in Basingstoke! Anything happening?
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Gareth Dean
(@GarethDeanPR) reported
from
South Stoke, England
@EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.
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Zac
(@Williams_i_am1) reported
from
Theale, England
@EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee
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Zac
(@Williams_i_am1) reported
from
Theale, England
Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....
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Zac
(@Williams_i_am1) reported
from
Theale, England
@EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it
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Iain Law
(@iainlaw) reported
from
Basingstoke, England
@TotalPolicing @three @EE If not happy, I will make a complaint. Or change company. But this morning, short downtime in an otherwise good service I have had for years.... No issue for me.
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤
(@DaddyBav) reported
from
Basingstoke, England
@EE any issues in RG224SE as no signal AGAIN!
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Zac
(@Williams_i_am1) reported
from
Theale, England
If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE
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Zac
(@Williams_i_am1) reported
from
Theale, England
@SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.
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Kim.C.A. Ford - Beauty Enterprise Solutions
(@kimfordexpert) reported
from
Overton, England
@EE Help Please omg so embarrassed that forgot to pay my bill first time ever 🙈 just paid but keeps saying no mobile network. Please help, l can not pick up voice mail or make a call. Thank you!
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Steven
(@nurburgsteve) reported
from
Theale, England
@BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?
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Steven
(@nurburgsteve) reported
from
Theale, England
@EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?
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ronnie beasley
(@ronnieb2767) reported
from
Thatcham, England
@EE Hi very poor signal in South Thatcham is there a problem
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Steven
(@nurburgsteve) reported
from
Theale, England
@SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!
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Sean Queenan
(@SMQ1029) reported
from
Basingstoke, England
@EE wtf! Our broadband went off during the FA Cup semi final between @ChelseaFC & Crystal Palace. Missed both goals and the main part of the game. Totally ruined the game for me & @Bobbiensr what kind of service is this?!? #rubbishbroadband
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nick D
(@nicrophilia1978) reported
@EE had a major issue with you recently and no matter how helpful your team were being we were getting nowhere until yesterday when someone noticed something that was inputted wrong over 2 years ago.
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james d
(@jimmydring) reported
@EE @Ofcom whereas i normally see sarcasm as the highest form of wit…i fail to see its merit at this present form in time…all i want is to see a clear timeline of my issue being sorted, not being told the road is being dug up outside my house when it clearly isnt!
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Jade G
(@JadeGre06260185) reported
@EE hi, I can’t access my smart benefit and there is no information via the EE community. Can you help?
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Catherine S
(@Catheri61359019) reported
@EE put in complaint no reply funny how since my husband no longer in contract no interested. You took £20.00 but have are saying he has no data bundle I have copy of transaction!! 3 times was told number was transferred to pay as go.
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W a f a a
(@Katkuuta_) reported
This is just major inconvenience and could’ve been easily avoided if when leaving EE the customer service advisor had told me that I’d need to unlock my phone and went through the process of doing that for me. @EE
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david mottram
(@DavidMottram24) reported
@EE app wont let me top up and web site it takes me to wont without additional payer authentication what ever that means help
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Aileen Obrien
(@aileen_obrien) reported
@EE can you help me understand how, as a ‘valued’ customer I can get a free upgrade with a trade in that costs significantly more than a new customer trading in? I don’t feel valued 😞
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Emma/Emmy/Ems 🌈
(@emmaemmyems_) reported
@EE I did an upgrade on Saturday but I never received a confirmation email to track it?
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Kev creighton
(@kevcreighton) reported
Shocking service from @EE over charged by £150... 14 days later still chasing it 🙄 #ee #badcustomerservice
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W a f a a
(@Katkuuta_) reported
I’m so shocked at @EE not unlocking my phone automatically or letting me know it’s locked even when they KNEW I was switching to a DIFFERENT network. Now I’m having to be WITHOUT a network for another possibly 10 days? As an NHS employee this is a major inconvenience for me!