EE outages and service status in Thatcham, England

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thatcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

• 
  Sean Queenan (@SMQ1029) reported 13 minutes ago from Basingstoke, England

  @EE wtf! Our broadband went off during the FA Cup semi final between @ChelseaFC & Crystal Palace. Missed both goals and the main part of the game. Totally ruined the game for me & @Bobbiensr what kind of service is this?!? #rubbishbroadband

• 
  Zac (@Williams_i_am1) reported 18 minutes ago from Theale, England

  @EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it

• 
  Zac (@Williams_i_am1) reported 23 minutes ago from Theale, England

  Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....

• 
  Steven (@nurburgsteve) reported 34 minutes ago from Theale, England

  @SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!

• 
  Zac (@Williams_i_am1) reported 35 minutes ago from Theale, England

  @EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee

• 
  Zac (@Williams_i_am1) reported 36 minutes ago from Theale, England

  @SamsHusband @EE They said that if they can't provide signal, I'm free to leave my contract. Then told me if I get wifi (on order just not with them) that it will solve my problem. Useless network.

• 
  Iain Law (@iainlaw) reported 40 minutes ago from Basingstoke, England

  @TotalPolicing @three @EE If not happy, I will make a complaint. Or change company. But this morning, short downtime in an otherwise good service I have had for years.... No issue for me.

• 
  Zac (@Williams_i_am1) reported 45 minutes ago from Theale, England

  If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE

• 
  ronnie beasley (@ronnieb2767) reported 46 minutes ago from Thatcham, England

  @EE Hi very poor signal in South Thatcham is there a problem

• 
  Gareth Dean (@GarethDeanPR) reported 49 minutes ago from South Stoke, England

  @EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.

• 
  𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported 51 minutes ago from Basingstoke, England

  @EE any issues in RG224SE as no signal AGAIN!

• 
  Zac (@Williams_i_am1) reported 52 minutes ago from Theale, England

  @SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.

• 
  𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported 54 minutes ago from Basingstoke, England

  @EE no signal in Basingstoke! Anything happening?

• 
  Steven (@nurburgsteve) reported 56 minutes ago from Theale, England

  @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?

• 
  Steven (@nurburgsteve) reported 57 minutes ago from Theale, England

  @EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?

• 
  Kim.C.A. Ford - Beauty Enterprise Solutions (@kimfordexpert) reported 59 minutes ago from Overton, England

  @EE Help Please omg so embarrassed that forgot to pay my bill first time ever 🙈 just paid but keeps saying no mobile network. Please help, l can not pick up voice mail or make a call. Thank you!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ozzy (@beardedhalalguy) reported 6 minutes ago

  @EE I have tried everything and nothing is working, I have tried to get in contact via many different ways and still no help. Please give me alternative option

• 
  Haseeb Arslan (@HaseebarslanUK) reported 8 minutes ago

  @EE worst company to deal with. Customer service is so horrible that it’s beyond imagination. Someone please help me 😡

• 
  dystopian (@NNazir) reported 9 minutes ago

  @ianclatworthy @EE She’s need to spk to bereavement team change name on account then set up price for new customer offer price and reduce cost for line and b/b sorry for your loss mate you might wanna be with mum if you can and help explain it to them ,

• 
  not jay (@notjay92349724) reported 14 minutes ago

  @EE That’s exactly what I told him, but with the issues above he doesn’t want to make a fuss, and won’t push it. I’m surprised the guide at the time never looked into it. Instead they just out his tariff down to a consumer tariff

• 
  Mark H (@markybhoy1973) reported 15 minutes ago

  @EE a lot of my apps have stopped working saying they can't be used in this country. I don't use a VPN. Is there a known issue with the network

• 
  Pablo Camilleri (@MarlovianPablo) reported 17 minutes ago

  @EE in a world that is being taken over by ai that works how can you help on the mobile app be so dreadful!

• 
  Reza Mohammady (@RezaMohammady_M) reported 19 minutes ago

  @EE Why are you not answering now ? Or this is just a bot to keep people busy? I want to know why I will be charged for the device I have already paid, including interest cause you have put that on a contract which you sent me a letter too late to cancel ?

• 
  Paula m (@PaulaRossi47) reported 20 minutes ago

  @EE how do i get a refund im no longer a customer

• 
  Oldpuddle (@Oldpuddle) reported 25 minutes ago

  @EE and @HBO - if you offer a free trial to customers then don't charge people for it when they sign up. We even called customer services and lo and behold - we get charged. Terrible behaviour.

• 
  Dave Thompson (@dave7hompson) reported 25 minutes ago

  @EE hey I’m currently roaming and cannot make or receive calls, how do I get in touch? The app only provides phone numbers to contact (which of course are not working)