EE Outage Report in Thatcham, West Berkshire, England
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The latest reports from users having issues in Thatcham come from postal codes RG19.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent EE outage reports came from the following cities: Basingstoke, Thatcham and Chieveley.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Wi-fi | |
| Thatcham |
Total Blackout | |
| Chieveley |
Phone | |
| Newbury |
Phone | |
| Basingstoke |
Phone | |
| Basingstoke |
Phone |
Community Discussion
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EE Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Zac
(@Williams_i_am1) reported
from
Theale, England
@SamsHusband @EE They said that if they can't provide signal, I'm free to leave my contract. Then told me if I get wifi (on order just not with them) that it will solve my problem. Useless network.
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤
(@DaddyBav) reported
from
Basingstoke, England
@EE any issues in RG224SE as no signal AGAIN!
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Zac
(@Williams_i_am1) reported
from
Theale, England
Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....
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Zac
(@Williams_i_am1) reported
from
Theale, England
If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE
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Zac
(@Williams_i_am1) reported
from
Theale, England
@EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee
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ronnie beasley
(@ronnieb2767) reported
from
Thatcham, England
@EE Hi very poor signal in South Thatcham is there a problem
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤
(@DaddyBav) reported
from
Basingstoke, England
@EE no signal in Basingstoke! Anything happening?
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Kim.C.A. Ford - Beauty Enterprise Solutions
(@kimfordexpert) reported
from
Overton, England
@EE Help Please omg so embarrassed that forgot to pay my bill first time ever 🙈 just paid but keeps saying no mobile network. Please help, l can not pick up voice mail or make a call. Thank you!
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Zac
(@Williams_i_am1) reported
from
Theale, England
@SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.
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Steven
(@nurburgsteve) reported
from
Theale, England
@SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!
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Gareth Dean
(@GarethDeanPR) reported
from
South Stoke, England
@EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.
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Steven
(@nurburgsteve) reported
from
Theale, England
@BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?
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Sean Queenan
(@SMQ1029) reported
from
Basingstoke, England
@EE wtf! Our broadband went off during the FA Cup semi final between @ChelseaFC & Crystal Palace. Missed both goals and the main part of the game. Totally ruined the game for me & @Bobbiensr what kind of service is this?!? #rubbishbroadband
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Zac
(@Williams_i_am1) reported
from
Theale, England
@EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it
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Steven
(@nurburgsteve) reported
from
Theale, England
@EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?
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Iain Law
(@iainlaw) reported
from
Basingstoke, England
@TotalPolicing @three @EE If not happy, I will make a complaint. Or change company. But this morning, short downtime in an otherwise good service I have had for years.... No issue for me.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Gillian Thompson
(@_viator) reported
@EE Can someone please investigate why I haven’t had a response to my complaint yet. It’s been 2 weeks & and I also sent a further complaint online. I was also due a callback last week about my mobile/broadband/tv package but no one bothered phoning. Terrible customer service.
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Amanda
(@amandajlh) reported
@EE Hello. I understand you are having problems with payments. I have made one this morning but it hasn’t gone through to you. Money has left my bank. Please advise. Amanda
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𝕊 𝕒 𝕣 𝕒 𝕙 🐢🖤
(@_sarahmckenzXO) reported
Fuming with the driver for @DPD_UK_Helpline took a picture of my block of flats but didn’t bother to attempt to deliver my phone @EE passed it off as “no one’s in to accept” and when I rung customer service they told me there’s nothing they can do they’ll re-deliver tomorrow 😡
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Maxine Stiller
(@MaxineStiller) reported
@EE utterly disgusting that you’re going back on what I was promised last month. Totally out of order and no way to treat loyal customers!
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The tablet
(@247SecurityManc) reported
@EE How can you provide the best customer service when, 7 weeks ago, one of your call handlers allegedly book me in to have fiber connection. Two days before, I found out the equipment was not ordered , also never updated the file re call alarm in the property was on a different
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Lisa Dominic
(@LisaDominic) reported
@SandyofSuffolk True but I have to give out a shout to @EE as this still happens with their customer service, probably the best I’ve ever dealt with 👍
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Aibaogun Izeokhai O.
(@MAKA_1NE) reported
@EE I was told I would be upgraded to a plan that has roaming and credited back the price difference. Which I agreed to but wasnt done. I was told they have to do a call listening to confirm that 3 weeks ago and till now nothing has been done. I had to call in yesterday and the advisor downgraded me back saying they would add the roaming as a tech add on as it should be which I agreed to only for the downgrade to happen but he still couldn’t add the roaming and asked me to go online as no department was ready to act on it which was very annoying. How do I go online to chat with a bot when humans on phone cant fix my issue? I have had enough with ee really because every time I call I spend some time over two hours or my valuable time and still nothing is resolved. This is affecting me
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a.
(@Audamar_) reported
My mobile internet has been pis poor all week. It's showing full bars, but I can barely load any app. What's going on @EE?
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Rosemary
(@myxaccount_rose) reported
@EE No take me back to T. Mobile and fix the line
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Lisa Luetchford
(@LisaAnne0891) reported
@EE Hi @EE I have called that number which takes me to online help via a text message which I don’t get a response too. I’ve tried twice today. I need to speak to someone as this has been happening for too long now but you still expect me to pay my bill…