EE

EE Outage Report in Thatcham, West Berkshire, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thatcham, West Berkshire, England 11/27/2025 20:40

November 27: Problems at EE

EE is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent EE outage reports came from the following cities: Newbury and Basingstoke.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewbury Phone
United KingdomBasingstoke Phone
United KingdomBasingstoke Phone
United KingdomThatcham Internet
United KingdomNewbury Total Blackout
United KingdomBasingstoke Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....

  • nurburgsteve Steven (@nurburgsteve) reported from Theale, England

    @SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!

  • nurburgsteve Steven (@nurburgsteve) reported from Theale, England

    @EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?

  • nurburgsteve Steven (@nurburgsteve) reported from Theale, England

    @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?

  • kimfordexpert Kim.C.A. Ford - Beauty Enterprise Solutions (@kimfordexpert) reported from Overton, England

    @EE Help Please omg so embarrassed that forgot to pay my bill first time ever 🙈 just paid but keeps saying no mobile network. Please help, l can not pick up voice mail or make a call. Thank you!

  • DaddyBav 𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England

    @EE any issues in RG224SE as no signal AGAIN!

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    @SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    @EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it

  • DaddyBav 𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England

    @EE no signal in Basingstoke! Anything happening?

  • ronnieb2767 ronnie beasley (@ronnieb2767) reported from Thatcham, England

    @EE Hi very poor signal in South Thatcham is there a problem

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    @EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee

  • GarethDeanPR Gareth Dean (@GarethDeanPR) reported from South Stoke, England

    @EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.

  • SMQ1029 Sean Queenan (@SMQ1029) reported from Basingstoke, England

    @EE wtf! Our broadband went off during the FA Cup semi final between @ChelseaFC & Crystal Palace. Missed both goals and the main part of the game. Totally ruined the game for me & @Bobbiensr what kind of service is this?!? #rubbishbroadband

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    @SamsHusband @EE They said that if they can't provide signal, I'm free to leave my contract. Then told me if I get wifi (on order just not with them) that it will solve my problem. Useless network.

  • iainlaw Iain Law (@iainlaw) reported from Basingstoke, England

    @TotalPolicing @three @EE If not happy, I will make a complaint. Or change company. But this morning, short downtime in an otherwise good service I have had for years.... No issue for me.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • HerInTheChair Tracy (@HerInTheChair) reported

    @EE Yes. spent hours on phone today& had a thoroughly miserable experience. From upgrades to insurance it has now made me decide to cancel, get an iphone from Argos &switch providers.If you would like to know more details and work with me to seek a better resolution I can inbox you.

  • Samanth57568027 Samantha Burns (@Samanth57568027) reported

    @EE still no phone signal, seems to be getting far to regular and never any apologies or compensation for not been able to use our phones

  • glitch_b1 GlitchB1 (@glitch_b1) reported

    @EE WOW! Got an automated message in my DM saying there isn't "no known issues" even with photographic evidence of no signal.. avoid these cowboys

  • Penelop04678400 Penelope (@Penelop04678400) reported

    @EE apparently if you fail to fix a fault after 7 times that’s me being unreasonable in letting you try again! Seriously ?

  • Penelop04678400 Penelope (@Penelop04678400) reported

    @EE apparently if the service is restricted and they says it’s not then I’m lying! Odd . Avoid like the plague

  • lynnos sofargone (@lynnos) reported

    Which follows on from a May 11th agent not calling back like she said she would and customer service being completely unreachable (not answering phones) on June 23rd when services went down @EE

  • gempinkheart Captain Sandy (@gempinkheart) reported

    @EE It’s everyone’s problem, this is stupid

  • AndrewjG79 Andrew Gardiner 🇺🇦 (@AndrewjG79) reported

    @EE Come on you can’t even make EE work in Wembley. Shite network that’s why I ditched you for @O2 they are cheaper and better in every way.

  • thomasm789 Thomas Mason (@thomasm789) reported

    @ThreeUK After being a customer 13 years, today I changed over to a rolling monthly deal in preparation to leave. Not being offered anything for my commitment nor the high roaming charges I'm going to encounter. Loyalty seems to mean nothing anymore. @O2/@EE what can you offer?

  • Laura11389 Laura Hay (@Laura11389) reported from Bromley, England

    @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20