EE outages and service status in Thatcham, England

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thatcham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thatcham, England

The most recent EE outage reports came from the following cities: Basingstoke, and Hungerford.

City	Problem Type	Report Time
Basingstoke	Internet	8 days ago
Hungerford	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

• 
  Zac (@Williams_i_am1) reported 36 seconds ago from Theale, England

  @SamsHusband @EE They said that if they can't provide signal, I'm free to leave my contract. Then told me if I get wifi (on order just not with them) that it will solve my problem. Useless network.

• 
  ronnie beasley (@ronnieb2767) reported 6 minutes ago from Thatcham, England

  @EE Hi very poor signal in South Thatcham is there a problem

• 
  Sean Queenan (@SMQ1029) reported 13 minutes ago from Basingstoke, England

  @EE wtf! Our broadband went off during the FA Cup semi final between @ChelseaFC & Crystal Palace. Missed both goals and the main part of the game. Totally ruined the game for me & @Bobbiensr what kind of service is this?!? #rubbishbroadband

• 
  Zac (@Williams_i_am1) reported 17 minutes ago from Theale, England

  @EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee

• 
  Kim.C.A. Ford - Beauty Enterprise Solutions (@kimfordexpert) reported 22 minutes ago from Overton, England

  @EE Help Please omg so embarrassed that forgot to pay my bill first time ever 🙈 just paid but keeps saying no mobile network. Please help, l can not pick up voice mail or make a call. Thank you!

• 
  Steven (@nurburgsteve) reported 23 minutes ago from Theale, England

  @EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?

• 
  Zac (@Williams_i_am1) reported 24 minutes ago from Theale, England

  Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....

• 
  Steven (@nurburgsteve) reported 31 minutes ago from Theale, England

  @SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!

• 
  Zac (@Williams_i_am1) reported 35 minutes ago from Theale, England

  @EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it

• 
  𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported 46 minutes ago from Basingstoke, England

  @EE any issues in RG224SE as no signal AGAIN!

• 
  Zac (@Williams_i_am1) reported 46 minutes ago from Theale, England

  @SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.

• 
  Gareth Dean (@GarethDeanPR) reported 50 minutes ago from South Stoke, England

  @EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.

• 
  Zac (@Williams_i_am1) reported 53 minutes ago from Theale, England

  If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE

• 
  Steven (@nurburgsteve) reported 57 minutes ago from Theale, England

  @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?

• 
  Iain Law (@iainlaw) reported 58 minutes ago from Basingstoke, England

  @TotalPolicing @three @EE If not happy, I will make a complaint. Or change company. But this morning, short downtime in an otherwise good service I have had for years.... No issue for me.

• 
  𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported 59 minutes ago from Basingstoke, England

  @EE no signal in Basingstoke! Anything happening?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim Maunder (@RebelTim) reported 4 minutes ago

  @EE I have spoken to 3 people, been to the EE shop and spoke to one of the agents who was kind enough to call back. No one can solve the issue as why service just dropped off. Very disappointed.

• 
  Marcello Mega (@_MarcelloMega) reported 4 minutes ago

  @EE I've replied to the email from the complaints team asking for a call back. If you could look at my email inbox, you'd see a string of complaints to EE going back over all ten years of my being your customer. I can't believe I've put up with it for so long.

• 
  Scott Trafford (@Traff) reported 4 minutes ago

  @EE Had a call today so hopefully the phone line will be sorted by 27th third or fourth time for this promise! Checks last night showed intermitent connection and router reset. Still poor internet and coverage

• 
  David Ronald Hessom (@DHessom) reported 10 minutes ago

  @EE you know even your hotspot WiFi is a load of ****, it keeps dropping out. Also why can I not get 5G at your shop in Basingstoke, great PR I say. Even the staff in the Apple shop think EE is crap.

• 
  Steve Yates (@steveyateshome) reported 14 minutes ago

  @EE Of course I’ve already done that I’ve spent 6 hours on chats this morning. I’ve been through the base level AI you have and constantly get to, I want technical support and it states you. Can’t message them you have to ring them. I CAN’T RING THAT MY ISSUE!

• 
  @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported 16 minutes ago

  @s_starrr6 @bt_uk @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

• 
  Kev (@KevlarBrock) reported 16 minutes ago

  Seeing as I’ve lost all @EE connectivity (again) can someone update me with the #F1 quali please. The ONLY damn thing I wanted to do today 😡🤬 (ongoing exec complaint)

• 
  Mr Gray (@Monetization26) reported 17 minutes ago

  So today has been a new low for @EE a staff member has refused to connect me to there cancellation team and then telling me I don’t have the right to cancel. As a consumer we all have the right to cancel if we are not getting the service that we pay for!!. @Ofcom

• 
  CharmedOGForever🔮🧙🏼‍♀️ (@charmed_og) reported 18 minutes ago

  @loisgriff_ @EE EE are the worst! Absolutely dreadful!

• 
  micka9990 (@Michael66108716) reported 19 minutes ago

  @EE I’ve you any idea how much it would be cancel today?