EE

EE Outage Report in Thatcham, West Berkshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Thatcham come from postal codes RG19.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thatcham, West Berkshire, England 01/23/2026 15:55

January 23: Problems at EE

EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent EE outage reports came from the following cities: Basingstoke, Thatcham and Chieveley.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Wi-fi
United KingdomThatcham Total Blackout
United KingdomChieveley Phone
United KingdomNewbury Phone
United KingdomBasingstoke Phone
United KingdomBasingstoke Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    @EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it

  • nurburgsteve Steven (@nurburgsteve) reported from Theale, England

    @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?

  • DaddyBav 𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England

    @EE any issues in RG224SE as no signal AGAIN!

  • GarethDeanPR Gareth Dean (@GarethDeanPR) reported from South Stoke, England

    @EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.

  • ronnieb2767 ronnie beasley (@ronnieb2767) reported from Thatcham, England

    @EE Hi very poor signal in South Thatcham is there a problem

  • iainlaw Iain Law (@iainlaw) reported from Basingstoke, England

    @TotalPolicing @three @EE If not happy, I will make a complaint. Or change company. But this morning, short downtime in an otherwise good service I have had for years.... No issue for me.

  • SMQ1029 Sean Queenan (@SMQ1029) reported from Basingstoke, England

    @EE wtf! Our broadband went off during the FA Cup semi final between @ChelseaFC & Crystal Palace. Missed both goals and the main part of the game. Totally ruined the game for me & @Bobbiensr what kind of service is this?!? #rubbishbroadband

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    @SamsHusband @EE They said that if they can't provide signal, I'm free to leave my contract. Then told me if I get wifi (on order just not with them) that it will solve my problem. Useless network.

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    @EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee

  • kimfordexpert Kim.C.A. Ford - Beauty Enterprise Solutions (@kimfordexpert) reported from Overton, England

    @EE Help Please omg so embarrassed that forgot to pay my bill first time ever 🙈 just paid but keeps saying no mobile network. Please help, l can not pick up voice mail or make a call. Thank you!

  • nurburgsteve Steven (@nurburgsteve) reported from Theale, England

    @SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....

  • nurburgsteve Steven (@nurburgsteve) reported from Theale, England

    @EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?

  • DaddyBav 𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England

    @EE no signal in Basingstoke! Anything happening?

  • Williams_i_am1 Zac (@Williams_i_am1) reported from Theale, England

    @SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Beargirl2021 Beargirl (@Beargirl2021) reported

    @EE I am supposed to be moving to you today from @SkyBroadbandd The engineer was booked for 8-1, I booked a day off worK. I have text the number and been told by a bot someone will call. Nothing, seriously shocking service and considering telling them to f off if they do show up.

  • Bry_LFC Briain Ó hÍr (@Bry_LFC) reported

    @EE Been trying to call you all day and the waits are horrific. the option to request a call back is no longer on your menus. Wait music is so annoying, it's such poor quality that is interrupted with annoying messages

  • evmk1971 evmk71 (@evmk1971) reported

    @EE DPD have yet again failed to deliver an order first attempted Friday. Paid £9.99 to have it delivered Sunday they didn’t show up. They were supposed to deliver today but mysteriously changed it to tomorrow. Why are you using such a terrible company? I’m so angry right now.

  • Bry_LFC Briain Ó hÍr (@Bry_LFC) reported

    @_EE_Care Hey guys, not sure why you think I would mistake you for @EE - they'd never be this pro-active. Fair play for trying though 🫡

  • JohnStokes0uk 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JohnStokes0uk) reported

    @EE are you going to team up with @Starlink , like 02 have, and give us better mobile quality signal and data?

  • Frankpembleton6 Bela Lugosi (dead) (@Frankpembleton6) reported

    @ManyaBlanca @EE Big companies are basically untouchable these days, there’s never any redress for their awful behaviour, we’re just cattle who need to hand over our bank accounts and let them feast

  • gffcontwitch OFFICIAL GAMINGFFC 🚜▶️ (@gffcontwitch) reported

    @EE And I downloaded and installed a 2nd browser didn't work, so sorry to shock you, but my internet is fine, the issues aren't at my end, there at yours @Ofcom

  • _thislineismine cheryl ⊬ always (@_thislineismine) reported

    @EE are you good? My Dad was trying to sign a contract with EE for a new phone. The moment he asked the customer service agent to slow down on the phone because my dad’s dyslexic he said ‘we can’t help people with disabilities over the phone’ and hung up. Are you FOR REAL!?

  • TwiceNightly TwiceNightly (@TwiceNightly) reported

    @EE I already called and they ‘merged’ my old account with the new one and it didn’t work. My number port was messed up last week and I had no notification that it completed today. Is there a cooling off period as I can’t spend all day sorting out your issues

  • gffcontwitch OFFICIAL GAMINGFFC 🚜▶️ (@gffcontwitch) reported

    @EE No...... You have login issues @Ofcom and as I paying customer of your internet , require you fix them, mkay? You have login issues with the shop And login issues with two factor login codes Please don't make me out to be a liar, is that understood ?