EE Outage Report in Newbury, West Berkshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newbury, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 02: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newbury, West Berkshire, England
The most recent EE outage reports came from the following cities: Basingstoke.
City | Problem Type | Report Time |
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Phone | ||
Phone | ||
Internet | ||
Internet | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Steven (@nurburgsteve) reported from Theale, England
@SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!
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Steven (@nurburgsteve) reported from Theale, England
@BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?
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Steven (@nurburgsteve) reported from Theale, England
@EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?
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Sean Queenan (@SMQ1029) reported from Basingstoke, England
@EE wtf! Our broadband went off during the FA Cup semi final between @ChelseaFC & Crystal Palace. Missed both goals and the main part of the game. Totally ruined the game for me & @Bobbiensr what kind of service is this?!? #rubbishbroadband
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England
@EE any issues in RG224SE as no signal AGAIN!
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Kim.C.A. Ford - Beauty Enterprise Solutions (@kimfordexpert) reported from Overton, England
@EE Help Please omg so embarrassed that forgot to pay my bill first time ever 🙈 just paid but keeps saying no mobile network. Please help, l can not pick up voice mail or make a call. Thank you!
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England
@EE no signal in Basingstoke! Anything happening?
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Gareth Dean (@GarethDeanPR) reported from South Stoke, England
@EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.
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ronnie beasley (@ronnieb2767) reported from Thatcham, England
@EE Hi very poor signal in South Thatcham is there a problem
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Iain Law (@iainlaw) reported from Basingstoke, England
@TotalPolicing @three @EE If not happy, I will make a complaint. Or change company. But this morning, short downtime in an otherwise good service I have had for years.... No issue for me.
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Zac (@Williams_i_am1) reported from Theale, England
If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE
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Zac (@Williams_i_am1) reported from Theale, England
Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....
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Zac (@Williams_i_am1) reported from Theale, England
@EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it
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Zac (@Williams_i_am1) reported from Theale, England
@EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee
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Zac (@Williams_i_am1) reported from Theale, England
@SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.
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Zac (@Williams_i_am1) reported from Theale, England
@SamsHusband @EE They said that if they can't provide signal, I'm free to leave my contract. Then told me if I get wifi (on order just not with them) that it will solve my problem. Useless network.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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John Sandell (@johnsandell) reported
@EE Thank you. I might try calling when I have time. I also can’t log on through a browser. I’m only trying to find out how much data I download as I’m pretty angry about the 41% price increase – not the way to treat longstanding customers.
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Matthew Mori (@thatsmattmori) reported
@EE can you decrease the size of your movile app? Its actually a joke that the latest update is 0.94GB in size. Its so large it struggles to open, once open struggles to open each page. Oh also you told me to wait while you connected me to an advisor 24 hours ago... fix up mate
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🙃 (@jonnjonn8_3) reported
@EE awful customer service in EE at @_Metrocentre misold a contract on top of an existing contract. Returned to store hours later to return the sim once realised what happened. Was rudely and embarrassing refused. Horrendous experience and hugely et down. Left ex wife in tears
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Chris Fell (@ChrisFell12) reported
@EE @bt_uk why can't my mum and dad use their house phone to call and receive calls? You say you're the best, but this is a simple service! They've taken your broadband, but can't get phone calls!
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philla morgan (@phillamorgan) reported
@EE why is my WiFi always going off and my phone signal keeps being **** even though I pay you a fortune each month
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Craig (@AlCraig90) reported
@EE anyone working tonight? Been on hold 40 minutes and yous close at 8. At the same time, increasing my basic sim only deal by 8 quid a month, not sure why I’m with you’s, crap customer service
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Matthew Evans (@mjamesevans) reported
@EE was due to have my broadband installed today between 1300band 1800. Not had ot installed and had nothing to say when it will be rearranged. Tried to get help through app went round in circles. Not good customer service
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🙃 (@jonnjonn8_3) reported
@EE awful customer service in EE at @_Metrocentre misold a contract on top of an existing contract. Returned to store hours later to return the sim once realised what happened. Was rudely and embarrassing refused. Horrendous experience and hugely et down. Left ex wife in tears
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Osasu Obayiuwana (@osasuo) reported
.@EE I’m really disappointed with the wait times to speak to a customer service person? 45 minutes? When I need urgent help from abroad, to receive texts and calls on my phone?
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Ryan Ricardo Dunkley (@ryanricardo76) reported
@EE needed to speak to someone at customer services was on the phone for nearly a hour no one picked up 😡😡😡