EE Outage Report in Hook, Hampshire, England

Problems in the last 24 hours in Hook, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Hook, England

The most recent EE outage reports came from the following cities: Reading, Aldershot, Farnborough, Hook, Camberley, Headley, Basingstoke, Wokingham, Bracknell, and Yateley.

City	Problem Type	Report Time
Reading	Phone	8 days ago
Reading	Phone	11 days ago
Reading	Internet	12 days ago
Reading	Internet	12 days ago
Reading	Total Blackout	16 days ago
Aldershot	Wi-fi	18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

• 
  Chris Whitehead (@christof88) reported 1 minute ago from Tongham, England

  @EE Seems to be ok now...possibly not a a coincidence that I had an iOS update come through last night! Will let you know if I have more problems. Thanks

• 
  Ben Smith (@bensmithuk) reported 1 minute ago from Bentley, England

  @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

• 
  Jerrie Sambers (@MonsieurSambers) reported 3 minutes ago from Reading, England

  @EE I don’t mind the charges. And yes, a new phone won’t be bad at all.

• 
  David Bedding (@daviejones67) reported 17 minutes ago from Grayshott, England

  @EE Casey, never had this problem with O2, had multiple contracts for our family

• 
  Paul Hunsdon (@Hunsy1969) reported 20 minutes ago from Wokingham, England

  Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

• 
  Zac (@Williams_i_am1) reported 21 minutes ago from Theale, England

  @SamsHusband @EE They said that if they can't provide signal, I'm free to leave my contract. Then told me if I get wifi (on order just not with them) that it will solve my problem. Useless network.

• 
  Badly Drawn Byron (@Bjsfreaked) reported 23 minutes ago from Farnborough, England

  @EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.

• 
  Zac (@Williams_i_am1) reported 24 minutes ago from Theale, England

  If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE

• 
  Zac (@Williams_i_am1) reported 25 minutes ago from Theale, England

  @EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it

• 
  Badly Drawn Byron (@Bjsfreaked) reported 26 minutes ago from Farnborough, England

  @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

• 
  Zac (@Williams_i_am1) reported 36 minutes ago from Theale, England

  @EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee

• 
  Badly Drawn Byron (@Bjsfreaked) reported 38 minutes ago from Farnborough, England

  So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.

• 
  Zac (@Williams_i_am1) reported 40 minutes ago from Theale, England

  @SamsHusband @EE Yeah but unless they provide me with some free wifi, they aren't providing the service. Maybe pay Richard Bacon less for shite adverts and put some phone masts up.

• 
  Zac (@Williams_i_am1) reported 46 minutes ago from Theale, England

  Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....

• 
  Brian Russell (@running_gooner) reported 48 minutes ago from Wokingham, England

  @EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡

• 
  wadhwaRD (@rishidwadhwa) reported 51 minutes ago from Reading, England

  I have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !

• 
  Dd - Deborah Davies (@DebbieDavies) reported 54 minutes ago from Farnham, England

  @EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.

• 
  Paul Hunsdon (@Hunsy1969) reported 55 minutes ago from Wokingham, England

  @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

• 
  Iain Law (@iainlaw) reported 59 minutes ago from Basingstoke, England

  @TotalPolicing @three @EE If not happy, I will make a complaint. Or change company. But this morning, short downtime in an otherwise good service I have had for years.... No issue for me.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pjb (@pb_beck) reported 3 minutes ago

  @EE Absolute joke, I had the message early but was in a loop on the website of logging in. Went through three customer service advisors and the still couldn't help me. Happy that I didn't upgrade and will be leaving as soon as I can

• 
  Cozzie (@Cozz1e) reported 5 minutes ago

  @ubermensch80 @EE Exactly I've had no email, **** ee Just lost themselves a customer, bell ends

• 
  Dusty101 (@mark22979049) reported 5 minutes ago

  @EE what with EE today down in LE12 area ??

• 
  Gemma Brereton (@gemmabrereton) reported 7 minutes ago

  @EE What a total let down, I’ve checked your wedding everyday, called 3 times and registered my interest twice? You haven’t even notified customers you made the effort to register and check regularly? I’m absolutely fuming

• 
  john (@john63181115) reported 7 minutes ago

  @EE If you ever call me to sell me anything like a tablet or another phone , you can **** yourselves . This is a disgrace , i know people who have only been with ee on a sim only for 6 months who got one of these ps5's , but i'm a customer of 10 years with 4 lines . **** off

• 
  SB1984 (@SB19842) reported 8 minutes ago

  @EE Hi, it says it is out of stock on your website?? Plz help

• 
  Chris Jones (@cpjefc) reported 11 minutes ago

  @EE EE you are a disgrace. Loyal customers get nothing but you reward the new customers. Basically bribe customers to upgrade to get the PS5. Shocking service.

• 
  Will Stennett (@steninho4) reported 12 minutes ago

  @EE hi there I’ve got two problems 1) I have been double charged for one of my monthly phone bills (charged the same amount twice in one month, can sceeenshot for proof) 2) - will need more character for this one Please help! Thanks

• 
  Anticz🔰👁‍🗨 (@TeeAnticz) reported 15 minutes ago

  @LEEINNES @EE You should of phoned up I know someone who had the same message they sorted it out over the phone ! I’ve been with EE for years when they was t mobile ! I never once had this message when I order mines today !

• 
  stephanie (@StephHunt_) reported 18 minutes ago

  @kellymagoo @EE Ahhh damn 😫