EE Outage Report in Hook, Hampshire, England
Some problems detected
Users are reporting problems related to: phone, internet and wi-fi.
The latest reports from users having issues in Hook come from postal codes RG27.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hook, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 10: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (41%)
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Internet (35%)
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Wi-fi (9%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hook, Hampshire, England
The most recent EE outage reports came from the following cities: Farnham, Basingstoke, Bracknell, Wokingham, Reading, Bordon, Headley, Crowthorne and Hook.
| City | Problem Type | Report Time |
|---|---|---|
 Farnham |
Phone | |
| Basingstoke |
Phone | |
| Bracknell |
Phone | |
| Wokingham |
Internet | |
| Reading |
Phone | |
| Bordon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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David Bedding
(@daviejones67) reported
from
Grayshott, England
@EE Casey, never had this problem with O2, had multiple contracts for our family
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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Imogen
(@ImogenRyan93) reported
from
Reading, England
Should I just give up and realise my S20 Ultra is never going to arrive 😩 @EE
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Imogen
(@ImogenRyan93) reported
from
Reading, England
Just ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE
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wadhwaRD
(@rishidwadhwa) reported
from
Reading, England
I have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !
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Nate 🏳️🌈
(@nathanjrogers) reported
from
Wokingham, England
So much money paid to @EE for a service that is not currently being used at all. #whatawaste
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Charu Malhotra
(@cm_charu) reported
from
Wokingham, England
Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy
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Dd - Deborah Davies
(@DebbieDavies) reported
from
Farnham, England
@EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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TheLilacDragonfly@Rozel🇯🇪
(@Lilac_Dragonfly) reported
from
Alton, England
@EE It was used last in August, it’s a SIM card I use when I am away from Jersey. Have none we had this problem with it before. Have always been able to top up etc when I arrive in country
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N9 SZN 🥽
(@nanafasante) reported
from
Reading, England
@EE Na the problem persists
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Brian Russell
(@running_gooner) reported
from
Wokingham, England
@EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.
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Iain Law
(@iainlaw) reported
from
Basingstoke, England
@TotalPolicing @three @EE If not happy, I will make a complaint. Or change company. But this morning, short downtime in an otherwise good service I have had for years.... No issue for me.
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Sebastian Garner
(@sebgarner) reported
from
Bracknell, England
@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Yardley
(@YardleyShooting) reported
Call centres have become a sort of torture. I am still on hold with @EE - over 40 minutes on this call so far and more than 2 hours wasted today and yesterday without resolution...
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Rigsby Machin
(@RigsbyMachin) reported
@EE I am going to run out of data as I have no WiFi where I'm staying. How do I add credit to my monthly plan? Impossible to speak to anyone at EE. Please help.
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κατ χριστοφόρο
(@KChristophoro) reported
@YardleyShooting @EE No, snail mail? EE Customer Services 6 Camberwell Way Sunderland Tyne and Wear SR3 3XN United Kingdom
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BadgersNadgers 🦡
(@wiltsrednecks99) reported
@YardleyShooting @EE Sadly- The service world is broken mike, nobody gives a Fck anymore, let alone the demoralised minimum wage folks in the @EE call centres. Customer service is just not important to them. I gave up, stopped paying EE and they had to engage then 😡 Now with giff gaff Good luck 🤞
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Elizabeth Lewton #ukcitizen2021 #HoldTheLine
(@LewtonSerena5) reported
@YardleyShooting @EE They want you to hang up🤯🤯
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Daniel Mackett🔰
(@dmackett91) reported
Hi @EE Having trouble with signal in Hampshire area. Iffy on my iPhone, but no signal at all on tablet device. Is it a known fault? Thanks
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Simon Crowder
(@SCrowder90) reported
@EE I have had ongoing issues with my broadband since joining recently and have tried sending numerous emails/called and been ignored. I have had engineers out and a new router but it is still not working. I need to cancel but I have been ignored and need this sorting ASAP.
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Babs Bigman ;)
(@babsbigman) reported
@EE Fraudsters namely EE telling you your phone will work abroad ,two numbers on one contract one doesn’t even get service ,one gets service but no data unusable no internet despite add on Contract ends we are leaving , should never of come in the first place , but cheap buy twice.
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SHA123
(@MrsSHA123) reported
@EE good morning. I signed up to a new SIM only contract yesterday. As I’m existing EE customer am I right in thinking I’ll continue to use the same SIM card? Can you confirm when my new contract will be activated and will be able to see details in my EE account. Thank you.
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B M
(@BM7791) reported
@YardleyShooting @EE A decent company will call you back if no operators are available. The worst is when they play crappy music so you can't just put the phone on loudspeaker & get on with your life without ruining the ambiance. I'm with @EE & due a new contract. Might have to look elsewhere.