EE Outage Report in Hook, Hampshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hook, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 01: Problems at EE
EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hook, Hampshire, England
The most recent EE outage reports came from the following cities: Reading, Basingstoke, Crowthorne, Wokingham, Bracknell, Farnham, Bordon, Headley and Hook.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Internet | |
| Basingstoke |
Phone | |
| Reading |
Wi-fi | |
| Reading |
Internet | |
| Crowthorne |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
@EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.
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TheLilacDragonfly@Rozel🇯🇪
(@Lilac_Dragonfly) reported
from
Alton, England
@EE It was used last in August, it’s a SIM card I use when I am away from Jersey. Have none we had this problem with it before. Have always been able to top up etc when I arrive in country
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Nate 🏳️🌈
(@nathanjrogers) reported
from
Wokingham, England
So much money paid to @EE for a service that is not currently being used at all. #whatawaste
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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Imogen
(@ImogenRyan93) reported
from
Reading, England
Should I just give up and realise my S20 Ultra is never going to arrive 😩 @EE
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Imogen
(@ImogenRyan93) reported
from
Reading, England
Just ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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N9 SZN 🥽
(@nanafasante) reported
from
Reading, England
@EE Na the problem persists
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Iain Law
(@iainlaw) reported
from
Basingstoke, England
@TotalPolicing @three @EE If not happy, I will make a complaint. Or change company. But this morning, short downtime in an otherwise good service I have had for years.... No issue for me.
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Sebastian Garner
(@sebgarner) reported
from
Bracknell, England
@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Brian Russell
(@running_gooner) reported
from
Wokingham, England
@EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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David Bedding
(@daviejones67) reported
from
Grayshott, England
@EE Casey, never had this problem with O2, had multiple contracts for our family
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wadhwaRD
(@rishidwadhwa) reported
from
Reading, England
I have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !
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Dd - Deborah Davies
(@DebbieDavies) reported
from
Farnham, England
@EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.
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Charu Malhotra
(@cm_charu) reported
from
Wokingham, England
Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy
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Jerrie Sambers
(@MonsieurSambers) reported
from
Reading, England
@EE I don’t mind the charges. And yes, a new phone won’t be bad at all.
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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morayo Moets Sola
(@MorayoMoets) reported
If I even begin to tell you how messed up @EE has made my morning and the cash loss because of your customer service staff. If I don’t laugh I’ll actually start crying!!!
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Dave
(@THFCcirca1986) reported
@EE I've had enough! What's the point having 2 mobile phones that I can't make calls from. The signal is non existent, had calls cut off regularly, I can't organise my life. Why suddenly so crap?
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ForzaTottenham
(@grime_vintage) reported
@rp7673 @O2 @EE Think you’ve been taking too many EE’s mate, EE are terrible
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Historybuff
(@History28418461) reported
@EE hi I’ve got a web only upgrade offer. Chap in CC tried to help me and said I need to wait for a live chat agent online. I need some help please. Apparently your offline CS can’t help?
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nifty50+🏖
(@queenmiserable) reported
@EE I haven't had any other messages... Yet, but will contact you if the problem occurs again.
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★Craige★
(@kraigeyroxx) reported
@EE I've had no service all day in Heathrow, UB7 postcode. Any reports of issues?
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Áine Murphy
(@aine_murphy) reported
Hi @ee - I’m Abroad and need to remove my spend cap but I can’t remove my spend cap. Can you help?!
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Anthony Green
(@AntRGreen) reported
@EE are you just planning on ignoring me until I submit a complaint?
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Richard Parker
(@rp7673) reported
@barratt1556 @O2 @EE I’ve gone SIM only £10 a month, unlimited calls and texts, 30gb of data and free roaming. Great deal , crap signal. Rather pay more at EE and have decent signal and data speed
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lincsbirder2019
(@lincsbirder2019) reported
@charliebach @EE Their network went down some days back and since then I have trouble get any internet even though I’m showing three bars and 4g. The only way I get on is by resetting Network Settings sometimes three times a day