EE Outage in Tongham, Surrey, England

@EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.

@EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.

@EE Seems to be ok now...possibly not a a coincidence that I had an iOS update come through last night! Will let you know if I have more problems. Thanks

@EE Well. It was good while it lasted @EE. As of today I cannot send text messages, make or receive calls and no longer receive visual voicemail ie. everything a network is supposed to do. Assume my package has somehow screwed up in the upgrade. Thought too good to be true. 😢😤😡

Upgrade (hell!) update @EE versus @DPD_UK “We can’t change a delivery address,as you are the customer you have to do this yourself” say @EE “To change to a different address, please contact the sender of your parcel” say @DPD_UK Conclusion: someone’s lying! #NoCustomerservice

@TomMcLaughlin1 @O2 Move to @EE. They’re a much superior network.

@EE I've had no data signal since Tuesday and problems sending and receiving texts for weeks. My home broadband, EE, is also intermittent. Regretting my choices right now. #disgruntled #selfemployed

@RadioX Got no Data on @O2, but luckily have a second contract with @EE, problem solved!

@EE absolute jokes today...how does a brand as big as EE have complete system outage from 1pm and still be down at 5pm...

@EE Trying to upgrade and every time I get my card details in then the website says page not found looks like you have a website issue!!!

@danpraag @MarcAllera @EE @bbc5live It’s PR to be the first 5G network. No 5G phones yet so who can use it?!

@jamilemon @EE @ThreeUK You might be lucky in your area travel all over the ?? and the ? (at no extra cost) with good service.

@andrew_roberts_ @matthewskipsey @swtrains_watch @SW_Help @EE @VodafoneUK @transportgovuk @margot_james_mp Same. It’s terrible unless the train is empty. Why it wasn’t specified for overcrowded trains (since they are and have been the norm for a while) is beyond me.

Do all UK mobile phone companies set their out of bundle data usage at £26 per GB? Vodafone customer service are saying it is a cost set by the Government. @VodafoneUK @O2 @TalkmobileUK @EE @Ofcom @HantsTS

@EE wtf is going on, My Internet keeps cutting out I'm trying to watch the football!

@EE It was everywhere for the past 24 hours! I reset my network settings though and it worked again! Thanks anyway.

@EE your customer service is ****!

@PandaSquiish @EE Wow, a glowing review! I have it in hand - got to say I love it. Mid May is a damn long time to wait, if I see one in the meantime I will let you know

@EE okay. The only one different is the ‘internet’ light flickering green but I can’t see any guidance to lights on your site. It’s is connecting but the quality is consistently so so poor on TV and slow on the laptop compared to what is was. Please help 🙂 Thanks! (2/2)

@EE It’s still coming in and out. Social media seems to be the worst for it at the moment.

Well @VodafoneUK you really have made a mess of your website! Bit difficult to take up your upgrade offer when the site loops round and round never getting anywhere! Tried 5 browsers and 3 devices.... it’s okay though the offers pages on @ThreeUK and @ee websites work perfectly.

@EE tried calling two times to report problems with broadband (it doesn't work). Put on hold for 30 minutes and cut off both times - help plz we don't have 4G in the area and can't make phone calls without the internet

@JCBelfast @EE Please can you hurry up and support eSim on PAYG, some of us PAYG users have been with you longer than PAYM and deserve better treatment regarding this.

@EE hi I can’t remove the Apple Music addon after the free 6 months I get an error can you help me with that