EE Outage Report in Alton, Hampshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Alton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 27: Problems at EE
EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (25%)
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Total Blackout (22%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Alton, Hampshire, England
The most recent EE outage reports came from the following cities: Farnham, Farnborough, Aldershot, Basingstoke and Hindhead.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Alton, England
Latest outage, problems and issue reports in Alton and nearby locations:
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Ian Hollinsworth (@ianhollinsworth) reported from Alton, England
@MarkAWigmore @EE Three are just as bad where I am. @ThreeUK
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ItsDooley (@its_dooley) reported from Aldershot, England
It's like @EE doesn't want me to pay my bill errors everytime I make a payment tried multiple cards all with more than enough in the account to pay it even the online chat to speak to someone isn't working
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James Snyder (@StJamesofFleet) reported from Fleet, England
@ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?
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🚴🏻♂️Ralpha (aka Phil)🚴🏻♂️ (@2wheelsnot4) reported from Alton, England
@photogog @EE @BTGroup - 2 minutes and through to someone in Macclesfield who fixed our problem efficiently
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aprilsmum (@cadams050419661) reported from West Meon, England
@EE your customer service needs more staff for 3 days been trying to contact you, as have returned Samsung s21 fe and samsung tablet which was an upgrade. gone back to my iphone 11, but want to upgrade to iphone 13, please call me 07789644059.
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Sir Lincoln Lad (@PDF53) reported from Aldershot, England
@EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate
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Sean Queenan (@SMQ1029) reported from Basingstoke, England
@EE wtf! Our broadband went off during the FA Cup semi final between @ChelseaFC & Crystal Palace. Missed both goals and the main part of the game. Totally ruined the game for me & @Bobbiensr what kind of service is this?!? #rubbishbroadband
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❤Rebecca 4Q35❤ (@Rsp4Q) reported from Farnham, England
@ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England
@EE any issues in RG224SE as no signal AGAIN!
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England
@EE no signal in Basingstoke! Anything happening?
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NJM Design (@Njm_design) reported from Whitehill, England
@EE hey you just lost a customer. ,@vodafone are offering everything more. And they didn't even contact me. You have not offered one extra benefit in three years.... Customer loyalty is dead.......
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Clare Rogers (@ClareRo38563421) reported from Hinton Ampner, England
@EE I have been trying to get a SIM card. Cut off 3 times, shop can’t help and I am about to give up on EE after 20 years
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Belinda Wells (@bjwlfc) reported from Bordon, England
@EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.
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TheLilacDragonfly@Rozel🇯🇪 (@Lilac_Dragonfly) reported from Alton, England
@EE It was used last in August, it’s a SIM card I use when I am away from Jersey. Have none we had this problem with it before. Have always been able to top up etc when I arrive in country
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Iain Law (@iainlaw) reported from Basingstoke, England
@TotalPolicing @three @EE If not happy, I will make a complaint. Or change company. But this morning, short downtime in an otherwise good service I have had for years.... No issue for me.
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Ben Smith (@bensmithuk) reported from Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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David Bedding (@daviejones67) reported from Grayshott, England
@EE Casey, never had this problem with O2, had multiple contracts for our family
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Dd - Deborah Davies (@DebbieDavies) reported from Farnham, England
@EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.
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Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England
@EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.
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Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England
So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Spartan Monkey (@xmonkey78) reported
@EE Got a txt saying my network will be down for 2 days for repair? Not good enough I pay a fortune on this phone for **** service as it is have to use all data as a result, disgusting
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Debbie Sibley (@dgsnaples) reported
@EE why as an existing customer of 13 years do I not get offered the deals showing online for existing customers? Online 50GB is £14 and for me it is £18. The 25GB offer online is £12 and it’s not even an option for me? Disgusting
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DAVOUD RASTGOU #MIGA 🧚♀️🔥🕊️ (@Davinspo) reported
NEVER EE AGAIN @EE #EE
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HippieKid (@HippieKidv1) reported
@EE whats the email i would send skys final bill to ? to get the cancel fee back
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Josh (@J_Black95) reported
@EE Hi I need assistance with my ee account. I can't use my phone and I cannot sign in as it asks for a passcode that is sent to my text. The other issue is that I am in Australia. I cannot call the number as my phone is unable to connect to a network
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The Duke (@KevinYo74314038) reported
@EE Thank you for your quick response. Yes, I do feel let down especially when considering the amount of money I spend with you each month. I think your customer contract arrangements and complaints procedures need updating. I don't feel confident in getting a resolution in 150.
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Jonty (@JontySolomons) reported
@EE switched over to you for broadband. You disconnected my equipment and left Some of my left some disconnected and consequently no longer working, and you say nothing you can do. Really poor.
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The Duke (@KevinYo74314038) reported
@EE Can you tell me why it is so difficult to talk to a supervisor or manager? Also, why are complaints closed without confirming the issue has been resolved or understood?
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Donna (@dmaccormackx) reported
@EE since Tuesday most calls aren't getting through to me, going straight to voicemail and I get a text about a missed call yet you're telling me there is no issue???
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MagicAsh (@MagicAsh16) reported
@EE The website/app is absolute pants. Think I’m done with EE. Nothing user friendly about the app and some of us don’t want to be on the phone to a customer sales rep