EE Outage Report in Alton, Hampshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Alton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Alton, Hampshire, England
The most recent EE outage reports came from the following cities: Aldershot, Farnborough, Hook, Headley, Basingstoke, Haslemere and Petersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot |
Wi-fi | |
| Farnborough |
Internet | |
| Hook |
Phone | |
| Headley |
Internet | |
| Hook |
TV | |
| Basingstoke |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Alton, England
Latest outage, problems and issue reports in Alton and nearby locations:
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Iain Law
(@iainlaw) reported
from
Basingstoke, England
@TotalPolicing @three @EE If not happy, I will make a complaint. Or change company. But this morning, short downtime in an otherwise good service I have had for years.... No issue for me.
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤
(@DaddyBav) reported
from
Basingstoke, England
@EE any issues in RG224SE as no signal AGAIN!
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Sean Queenan
(@SMQ1029) reported
from
Basingstoke, England
@EE wtf! Our broadband went off during the FA Cup semi final between @ChelseaFC & Crystal Palace. Missed both goals and the main part of the game. Totally ruined the game for me & @Bobbiensr what kind of service is this?!? #rubbishbroadband
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤
(@DaddyBav) reported
from
Basingstoke, England
@EE no signal in Basingstoke! Anything happening?
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Dd - Deborah Davies
(@DebbieDavies) reported
from
Farnham, England
@EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.
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James Snyder
(@StJamesofFleet) reported
from
Fleet, England
@ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?
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🚴🏻♂️Ralpha (aka Phil)🚴🏻♂️
(@2wheelsnot4) reported
from
Alton, England
@photogog @EE @BTGroup - 2 minutes and through to someone in Macclesfield who fixed our problem efficiently
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ItsDooley
(@its_dooley) reported
from
Aldershot, England
It's like @EE doesn't want me to pay my bill errors everytime I make a payment tried multiple cards all with more than enough in the account to pay it even the online chat to speak to someone isn't working
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David Bedding
(@daviejones67) reported
from
Grayshott, England
@EE Casey, never had this problem with O2, had multiple contracts for our family
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Clare Rogers
(@ClareRo38563421) reported
from
Hinton Ampner, England
@EE I have been trying to get a SIM card. Cut off 3 times, shop can’t help and I am about to give up on EE after 20 years
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Sir Lincoln Lad
(@PDF53) reported
from
Aldershot, England
@EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate
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TheLilacDragonfly@Rozel🇯🇪
(@Lilac_Dragonfly) reported
from
Alton, England
@EE It was used last in August, it’s a SIM card I use when I am away from Jersey. Have none we had this problem with it before. Have always been able to top up etc when I arrive in country
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NJM Design
(@Njm_design) reported
from
Whitehill, England
@EE hey you just lost a customer. ,@vodafone are offering everything more. And they didn't even contact me. You have not offered one extra benefit in three years.... Customer loyalty is dead.......
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aprilsmum
(@cadams050419661) reported
from
West Meon, England
@EE your customer service needs more staff for 3 days been trying to contact you, as have returned Samsung s21 fe and samsung tablet which was an upgrade. gone back to my iphone 11, but want to upgrade to iphone 13, please call me 07789644059.
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
@EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
@EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.
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❤Rebecca 4Q35❤
(@Rsp4Q) reported
from
Farnham, England
@ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Baxendale Executive Travel
(@ExecJb) reported
from
Thornton, England
Hi @EE Care to update your customers on the outage. Some us run a business from your network!!!!! Thanks
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Steve³ 🎬
(@FumblingFilm) reported
@EE how is your network so bloody hard to get onto, as a new customer??
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Gs10
(@Gs1090907573) reported
@EE I am facing issue regarding calls need help asap
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Brian Reynolds
(@5reynolds) reported
@EE Not working for many others either. been down for a few hours now.
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Connor
(@Ceej9588) reported
@EE what’s going on with the network? Some numbers connect, others just disconnect? I’ve had to reset my two phones several times.
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Perry Broome
(@Perry_Broome) reported
@EE my 80 yo M.I.L is a broadband customer. Her internet connection is down (router transmitting but no data xfer). She has been trying to get help from you. Can you please contact me so someone can help her. Orange light on router flashing all resets tried.
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Andrew Willz
(@andrewfwillz) reported
@EE what’s up with your service I need to make calls !!!!!!!!!
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Mum_of_lads
(@carlton_gemma) reported
@angelbuyer @PaulONeill29 @EE Not just EE. O2 and Vodafone too. It’s a national outage apparently x
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Philip Mitchell
(@Phil_Mitchell70) reported
from
Mansfield Woodhouse, England
@EE I cannot make and receive calls on my mobile. I have tried to ring 150 with no success. Can you give me some indication as to when this will be fixed. Is this a regional or national problem.
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kieron
(@KeyringHardhat) reported
@PaulBarette @EE I spent an hour on the phone to get through to someone, they said it’s a major service outage and that it’ll be sorted by 7:30… not holding out hope though. If they knew, why not proactively tell customers?