EE Outage Report in Chertsey, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Chertsey come from postal codes KT16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 23: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (24%)
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Total Blackout (23%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent EE outage reports came from the following cities: London, Feltham, Ealing, Slough, Woking, Wembley, Barnes, Leatherhead, Guildford, Isleworth, Epsom, Acton, Farnborough, Aldershot and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Feltham |
Total Blackout | |
| London |
Internet | |
| London |
||
| London |
Internet | |
| Feltham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Angela Magny
(@AngelaMagny) reported
from
London, England
Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.
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Faisal M
(@Faysal_noor) reported
from
London, England
@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
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Dan Flynn
(@DanWantsTech) reported
from
Twickenham, England
@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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T y k e
(@tykeharvey) reported
from
Worcester Park, England
@ee 5G is worse than there 4G it never blood loads anything
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Rob Cockerton
(@bertie_cee) reported
from
London, England
@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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Kerry Harrison
(@kerrylou94) reported
from
Southall, England
@CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.
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Paul Dunne
(@ThemoonIHATEYOU) reported
from
London, England
@EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?
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ItsDooley
(@its_dooley) reported
from
Aldershot, England
It's like @EE doesn't want me to pay my bill errors everytime I make a payment tried multiple cards all with more than enough in the account to pay it even the online chat to speak to someone isn't working
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Robert Dunford
(@repd1975) reported
from
Esher, England
Hi @EE is there an issue with sending texts in the SW London region right now?
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@EE pls put a stop to the snake Ad. It's horrible and traumatising.
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Mark P Tickner
(@mptickner) reported
from
Chilworth, England
@MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms
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Stephen Tilney
(@Stephen_Tilney) reported
from
Kingston upon Thames, England
@EE Still no "Call Back".... Perhaps the signal is poor ?!
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@EE I'm currently receiving no service in southeast London. Is there an outage?
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MarleneJohnson
(@MGVanessaJ) reported
from
Southall, England
When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with phone not delivered
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with upgrade phone not delivered
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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James Mckeown
(@JamesMc97105487) reported
@EE upgraded in store last week and was put on an iPhone plan with apple one. Already paying £24 for apple family, the sales rep told me I can cancel that as I now have apple one. Great I thought, what I wasn’t told is it’s apple one individual! Store won’t do anything!!
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Eddie
(@tranceboy00) reported
@EE I have spoke to three agents at 150 very unhelpful and misleading information. Poor service
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Ayomide
(@Dhatblackman__) reported
@EE The most useless network in the Uk right now. Customer service agent lacks empathy just a company robbing you of your hard earned noneyb
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Eddie
(@tranceboy00) reported
@EE ordered a product from EE & was provided a pin for delivery. EE customer service told me to re-order to the store as I’m not going to be home. no option to deliver to a store on line. Asked for a Saturday delivery DPD offer it but EE don’t. Poor customer service
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Jamie Holland
(@jamoiholland) reported
@EE I placed an early upgrade order yesterday, got an SMS today saying "issue with the order, contact us", the chat agent is giving me a different price, and saying the order number is actually only a reference number. This smells fishy. Is it legitimate process? Thank you
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KJ
(@KarolisKJ) reported
@EE fix your app’s log in page to what it used to be, just password or FaceID, second day I’m trying to log into my acc and I need to change password AGAIN, 2 factor authentication was setup for 10 years and now I have to redo it?! Codes not coming through to my mobile. Fix it!
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The Average FC Player
(@AverageFCPlayer) reported
@EE That’s great, but I was on hold for 30 minutes waiting to talk to someone unfortunately and couldn’t wait any longer. I’d just like to know if the problem is going to be fixed soon. I’ve been given ‘the problem should be fixed in the next 2 hours’ for three days now 😥
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Alun Prosser
(@LanzaroteCamel) reported
@EE That says there is a good signal, but it's bullsh!t. The transmitter tower is down. I am now having to use a neighbour's BT phoneline broadband. And the app is useless.
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Alun Prosser
(@LanzaroteCamel) reported
@EE Text or follow the link? I have to go back home now, back to no signal. How do I text or use internet there? GL19 3LA. It's been down ALL DAY.
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Alun Prosser
(@LanzaroteCamel) reported
@EE How am I supposed to call 150 or use the app when there is no signal and no internet because your transmitter tower is down yet again. I have had to drive somewhere else to get a signal to send this.