EE Outage Report in Chertsey, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent EE outage reports came from the following cities: Southall, Warfield, London, Woking, Ealing, Leatherhead, Greenford, Wembley, Ashtead, Shepperton, Guildford, Hounslow, Slough, Maidenhead and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southall |
Total Blackout | |
| Warfield |
Internet | |
| London |
Internet | |
| Woking |
Phone | |
| Ealing |
Internet |
Community Discussion
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EE Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Nick Swan
(@MrNickSwan) reported
from
Richmond, England
@EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat
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Steve Murrell
(@mobiasstrip) reported
from
Richmond, England
@EE data service down in Twickenham. Do you know when it will be back up?
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE are your app and website down? Can’t log onto either
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
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Joe Miller
(@joemiller862) reported
from
Spelthorne District, England
@MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move
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John Want
(@MontyWanty) reported
from
Spelthorne District, England
Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
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Shanny
(@MissShannyToms) reported
from
Brentford, England
@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?
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Paul Harris
(@slowalloon) reported
from
Hounslow, England
@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
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Damien
(@Damien93) reported
from
Richmond, England
@EE my signal is awful today, whats going on?
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
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Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Leigh Barrett
(@alfiebuzz79) reported
@EE Think it’s sorted I upgraded my phone and pad but it says there was issue but seems to be sorted now hopefully. Thank you
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Pete
(@peterhorner1867) reported
@EE 1/Thanks for responding Dan. Being snowed under is understandable but EE's 'new and exciting' digital system seems to do absolutely everything it can to make it impossible to actually speak to anyone. My issue is that I placed an order late Monday night and realised I made a
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NickyP💜
(@NickyP47301131) reported
@EE Regular customer, 4 devices with U, daughters new phone ordered for Xmas but mistakenly u sent us a powerbank + NO phone. Spoke to 3 advisors = 3 different response 1 Not our problem 2 Will get back to u in 3 days 3 Can't begin to sort this till Jan 3rd Really Poor Service 😫
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LeylandRick
(@LeylandRick) reported
@EE what do you need to do to talk to someone. App is ****. Online chat is ****.. yet you swarmed over me like flies around a **** when I mentioned upgrade. Funny that as it appears that is the only time people you actually connect to someone. #badservice
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Official_daballo 🇨🇮 🇳🇬
(@da_ballo) reported
@EE Please what's wrong with EE network, I have been some difficulties to make WhatsApp and Instagram call , which network signa is going On and Off.
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Peter Davies
(@MRpeterdavies) reported
@EE I’m not a happy customer. I go online to upgrade to the new IPhone 14 pro and told it will be dispatched within 24 hours and delivered within 48. Only to be told 2 hours later that it’s now changed to 28 days for dispatch!
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Jan Bruce
(@mavis_cruet) reported
@EE your customer service is so disappointing. And getting worse 🫣
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Jo
(@Little_MissJoJo) reported
@EE hopefully you can help me. My aunties phone is directing her to the website to pick up mms. We have contacted customer service and inputted the apn for internet and mms but still happening?
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Lindy
(@lindzzz18) reported
@EE I tried placing an upgrade order for my watch online but I couldn’t get it to work so I called in and spoke to someone and it was finalised but I’ve had no confirmation email for the order and can’t find how to check it on the app, can someone help?
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ginny young
(@horseygin) reported
@EE please can I have a full copy of the notes on my account?I need to take my complaint to the ombudsman as you have completely and utterly failed to address my complaint? And you dont want to even issue me a deadlock letter? No words left, Ive done my talking- on my account!!