EE Outage Report in Chertsey, Surrey, England

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Chertsey, England

The most recent EE outage reports came from the following cities: Guildford, Greenford, Hounslow, Hayes, Weybridge, Uxbridge, Epsom, Sunbury-on-Thames, Brentford, Aldershot, Slough, Farnborough, Kingston upon Thames, Wembley, and Woking.

City	Problem Type	Report Time
Guildford	Internet	2 days ago
Greenford	Phone	3 days ago
Hounslow	Internet	4 days ago
Hounslow	Internet	4 days ago
Hayes	Internet	6 days ago
Weybridge	Internet	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

• 
  Alex Irons 🇪🇺 (@IRONSBREW) reported 57 seconds ago from Brentford, England

  @EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.

• 
  Allan Page (@PagesPlumbers) reported 2 minutes ago from Spelthorne District, England

  @EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.

• 
  Badly Drawn Byron (@Bjsfreaked) reported 8 minutes ago from Farnborough, England

  @EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.

• 
  Allan Page (@PagesPlumbers) reported 13 minutes ago from Spelthorne District, England

  @EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE

• 
  Muhammed Butt (@MAsgharButt2) reported 15 minutes ago from Brentford, England

  @EE Is there a problem with the network. My messages are not being sent and not being in sync with the people I am messaging.

• 
  Badly Drawn Byron (@Bjsfreaked) reported 17 minutes ago from Farnborough, England

  @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

• 
  Tianna, the Writer 🌺 (@rebirthoftee) reported 23 minutes ago from Brentford, England

  @EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.

• 
  Chris Whitehead (@christof88) reported 29 minutes ago from Tongham, England

  @EE Seems to be ok now...possibly not a a coincidence that I had an iOS update come through last night! Will let you know if I have more problems. Thanks

• 
  Owenden (@owenden172000) reported 34 minutes ago from Hounslow, England

  @ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯

• 
  Mr Lorraine (@MistaLorraine) reported 36 minutes ago from Kingston upon Thames, England

  @EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves

• 
  utterlee (@LeeButterley) reported 43 minutes ago from Brentford, England

  @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

• 
  Hoppy (@Kelly_Hopkins) reported 44 minutes ago from Ealing, England

  Afternoon. @EE anyway of checking stock at stores as they never answer the phone!

• 
  Allan Page (@PagesPlumbers) reported 45 minutes ago from Spelthorne District, England

  @EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄

• 
  Joshua Van Der Sluys (@icaruskarin) reported 47 minutes ago from Brentford, England

  Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭

• 
  Badly Drawn Byron (@Bjsfreaked) reported 48 minutes ago from Farnborough, England

  So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.

• 
  Alex Irons 🇪🇺 (@IRONSBREW) reported 50 minutes ago from Brentford, England

  @EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.

• 
  Barry mcardle (@Bjmcardle) reported 54 minutes ago from Richmond, England

  @EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.

• 
  Paul Hooray Forrester (@cookie_985_) reported 56 minutes ago from Richmond, England

  Anyone else on @EE having problems with the network

• 
  Barry mcardle (@Bjmcardle) reported 58 minutes ago from Richmond, England

  @EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.

• 
  K. (@javineisaslag) reported 58 minutes ago from Hillingdon, England

  @ee have the worst customer service staff man. Just spoke to them about a refund and was given facts that didn't add up by a "manager" Antony from Ireland. Damn, will be calling back to complain tomorrow. Would never, ever go back.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Pop Stop Chicken & Shrimp (@The_Pop_Stop) reported 10 minutes ago

  @MarcAllera @EE what a joke been with 121, EE, T-Mobile for over 16years and you can't be bothered to respond to a complaint, to the contrary your "executive team" of whom are incompetent actually diable our sim card "by accident" of which is the emergency contact No 4 our kids!

• 
  Patrick Morrison (@Paddymagic96) reported 16 minutes ago

  @execution84 @EE I bet it is god how terrible

• 
  Aser R. Blanco (@aserrodriguez) reported 17 minutes ago

  @nigelwalsh @EE Move to Google Fi! You won't have to deal with customer service ever again. Everything works online. And my phone now has voice and data in 140+ countries. We moved the whole family 2 years ago.

• 
  darrencornish (@darrencornish) reported 18 minutes ago

  @nigelwalsh @EE It’s endemic now. I know of many outsource contracts where targets on call answering time only trigger once the customer has got through the initial messaging (high volume of calls) and selection of option. A % of customers quit at the cried wolf message so hit target.

• 
  Nigel Walsh 🙌🏻 (@nigelwalsh) reported 19 minutes ago

  @darrencornish @EE @AskAmex Finally got through. Was asked to fax I through ot them. Fax. I’m living in 2022. Not 1992. Oh god help me. In some ways we have some so far. But in others. We have so far to go

• 
  Brett G (@BrettG1208) reported 20 minutes ago

  @EE Ordered an Xbox series S last night about 6pm and have received the first email with a tracking number but it doesn't work. Will I receive it today along with another email keeping me updated?

• 
  Molly coleman (@Mollycoleman74) reported 21 minutes ago

  @EE absolutely disgusted with your customer service today so disappointing

• 
  Scope Davies 🇺🇦 (@deadlyvices) reported 22 minutes ago

  @PaulbernalUK @EE Since I have been with Zen I have never had that experience. They're upgrading my network to 900Mbps in a week and giving me practically free landline services, all for £62/month. Overkill maybe for your relative but they have much cheaper packages.

• 
  C L Λ S H (@rupertclash) reported 23 minutes ago

  @whydidfIy @EE Until a month ago EE was by far the best down here. Not sure what’s happened to cause it to be so awful. Have been with them (Orange previously) since 2003 without a problem but if this continues much longer, I’m out of contract and sorely tempted.

• 
  Kaelen (@Kaelen08764451) reported 23 minutes ago

  @EE my 4g will not work I have over 90GB of data left have bars and am unsure why it’s not working