EE outages and service status in Chertsey, England

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chertsey, England

The most recent EE outage reports came from the following cities: Hounslow, Walton-on-Thames, Southall, Greenford, Guildford, Ealing, Maidenhead, Hampton, Woking, Northolt, Shepperton, East Molesey, Slough, Bracknell, and Feltham.

City	Problem Type	Report Time
Hounslow	Internet	2 days ago
Walton-on-Thames	Internet	3 days ago
Southall	Internet	4 days ago
Southall	Total Blackout	8 days ago
Greenford	Wi-fi	9 days ago
Guildford	Wi-fi	12 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

• 
  Vick (@Fanboy2001) reported 3 minutes ago from Slough, England

  @EE Good morning is there a data issue with your network as unable to load or send via your network SL2 4HL

• 
  Steve Murrell (@mobiasstrip) reported 11 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  Mariam Michtawi (@MariamMichtawi) reported 11 minutes ago from Brentford, England

  @EE I did twice but still the same. It seems many are facing the same problem!

• 
  paul massey (@mass1976p) reported 12 minutes ago from Kingston upon Thames, England

  @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

• 
  Sutton Carers Centre (@SuttonCarers) reported 13 minutes ago from Epsom and Ewell District, England

  @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

• 
  James Vertigan (@jamesvertigan) reported 15 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

• 
  Stephen Tilney (@Stephen_Tilney) reported 15 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  Doug (@dougmortonagain) reported 17 minutes ago from Ealing, England

  @EE I was, but the signal seems to be back now. Thanks anyway!

• 
  Shanny (@MissShannyToms) reported 21 minutes ago from Brentford, England

  @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

• 
  Jonny Pugsley (@jonathonfp) reported 23 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  RAY of sunshine (@Ray32200186) reported 27 minutes ago from Winkfield, England

  @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

• 
  peter (@peter33266430) reported 29 minutes ago from Slough, England

  @EE hi EE I would like to put in a complaint and I want to put in a complaint to Cisas and the ombudsman communications please

• 
  Pervez Hassan (@PervezHassan10) reported 34 minutes ago from Hillingdon, England

  @EE #Wellbeing that’s a 😂 I was scammed for > 6 m & during that time not a single statement message I am with V and I get post and other stuff I know I will never get my refund u guys owe me at least >400£ do the r thing admit I was gullible #EEstay away

• 
  peter (@peter33266430) reported 34 minutes ago from Slough, England

  @EE I have been with EE know for 14 years I think it time for a change , it’s the miss Serling they do know , and how they seem to lie t the customer and when you ring to complain they say a manager will call no one calls back I waited al day yesterday for a call back

• 
  WellpaddedPaddy (@WellpaddedPaddy) reported 36 minutes ago from Guildford, England

  Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

• 
  Wes Baggaley (@wesdbag) reported 40 minutes ago from Richmond, England

  @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

• 
  Trusted Touch Therapies (@TouchTrusted) reported 47 minutes ago from Hillingdon, England

  @EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.

• 
  Kerry Harrison (@kerrylou94) reported 52 minutes ago from Southall, England

  @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

• 
  Doug (@dougmortonagain) reported 55 minutes ago from Ealing, England

  @EE Hi, the issue has returned. I have no service again.

• 
  Victoria Seaman (@VixSeaman) reported 55 minutes ago from Hounslow, England

  Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tony (@Foolham) reported 4 minutes ago

  @EE DSL light off so line is dead - Is this an issue in parts of London right now?

• 
  MindTheGap (@mindthegap2018) reported 5 minutes ago

  @EE @mjpeterz22 How can I request some help?

• 
  Robin John (@robjohn75) reported 6 minutes ago

  @EE @LeilaniDowding Ah, such an interesting marketing ploy, we now have to buy a backup battery for (orchestrated) power cuts. Who profits from this forced technological transition.🤔 Problem, reaction, solution yet again, follow the money.

• 
  Ciaran (@CiaranDerry) reported 6 minutes ago

  @EE Not having any issues i just want to know why @ITV where you RECORD a programme to watch later and prevented from skipping Ads. I would be interested to hear from @ITV about this as they seem to be the only commercial station that does this

• 
  Cuddly Uncle Steve (@kccpiggy) reported 9 minutes ago

  @EE Nope!! Doesn’t work ! Gets me through to a bot, to report a FAULT , and then it tells me that an engineer has been booked for Wednesday . No one to fix my unbreakable wifi .. Utterly disappointing - unable to work or enjoy my paid subscriptions for 5 days .. Dreadful..

• 
  Also Stu (@stuinweymouth) reported 12 minutes ago

  Can someone explain what @EE are doing?? Out of contract. I sign up to a sim only deal on Saturday. Get thanks for your order and here’s details of contract. Look at the app. They haven’t done it!! If you go to a contract paying less money they cancel the order. @Ofcom

• 
  Warren Peters (@wizza_wozza) reported 16 minutes ago

  @LeilaniDowding @EE It’s a joke, especially for vulnerable people living in a rural area with little mobile signal. @bt_uk recent performance has been pathetic with an elderly friend who has no wi-fi, getting on for 2 weeks with still no fix in sight.

• 
  EVEngineer (@TheEvEngineer) reported 22 minutes ago

  @sophie_reed98 @EE Like @gigaclear £46 for me a customer of 3 years and new customers £19 for a faster service. Should be illegal

• 
  Hay (@sisterhaze) reported 24 minutes ago

  @LeilaniDowding @EE It wasn't that long ago that fibre optic cables where laid down for landlines phones. What happens to all these cables?

• 
  Cptc66 (@FSharpe55) reported 24 minutes ago

  @LeilaniDowding @EE If ain't broke don't fix it 🙄🙄