EE Outage Report in Chertsey, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent EE outage reports came from the following cities: London, Ealing, Hounslow, Leatherhead, Wembley, Maidenhead, Bracknell, Slough, Dorking, Northolt, Uxbridge, Epsom, Weybridge, Uxbridge and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Ealing |
Phone | |
| Hounslow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Owenden
(@owenden172000) reported
from
Hounslow, England
@ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough
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Tianna, the Writer 🌺
(@rebirthoftee) reported
from
Brentford, England
@CairoMcF @EE They're getting on my damn nerves
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Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄
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Damian Kinsella
(@damokins82) reported
from
Hounslow, England
Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.
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Tianna, the Writer 🌺
(@rebirthoftee) reported
from
Brentford, England
@EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.
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Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@TerrySpringer19 @EE My own personal phone and Sim cards. Still down.
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Joshua Van Der Sluys
(@icaruskarin) reported
from
Brentford, England
Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE
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Sameer 🏴
(@gooey89) reported
from
Richmond, England
@EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....
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natasha browne
(@TashaBrowne) reported
from
Hillingdon, England
@paul2v @HillingdonNHSFT @EE I’ve no idea.....I never see anything on twitter until hours later...but I’m not bothered about it
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Paul Hooray Forrester
(@cookie_985_) reported
from
Richmond, England
Anyone else on @EE having problems with the network
EE Issues Reports
Latest outage, problems and issue reports in social media:
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koopa
(@kpa421) reported
@Robbo1979says @EE Because EE are terrible. Best customer service? absolute travesty more like, as soon as my contact is up? I'm gone.
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Aboy
(@FranklyUk) reported
@MarcAllera @EE Amount Ofcom fined @EE for over-charging. £2,700,000. Amount ofcom fined EE for complaint handling failures. £1,000,000. Amount Ofcom fined EE for over-charge 118 numbers. £245,000. Times I was put through to someone senior when I complained of an inaccuracy on my account. 0.
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Steve Valentine
(@SJV1957) reported
@EE Why is that mast out of service/being worked on every 2 weeks?! It's ridiculous! And now 3 days without signal/phone. Best network....ummm I don't think so
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Ilovebrexit 🏴🇺🇦
(@David47203456) reported
@Star_Stef @EE @LNonno_ Well known issue. You have to send a text message every six months to keep the data active or they switch it off. You should have 100 free text messages with the 120gb. You can get it reactivated.
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Ilovebrexit 🏴🇺🇦
(@David47203456) reported
@GeekPill @EE Because you didn't send a text message every six months so they stop your data. It's a well known issue. You should have 100 free text messages. You can reactivate it though and get your data back 👍
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Mat Trousdale
(@MatChefTrout) reported
from
Commondale, England
@EE Why is 'my EE' so pitifully terrible? Why doesn't it work well on mobile devices? Why do you get to determine what password I can use?
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Jill and David Kelly
(@ke1_jilland) reported
@EE Elderly Parents have been without mobile internet for several weeks now (Colintraive/Glendaruel). Status page just shows resolution time of 8 hours that never changes. Come on EE..they live in a rural community and rely on this life line for so much.
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Stuart Cook
(@stuartcook12) reported
@EE please can someone help. Previous customer having issues unlocking phone to use on another network! IMEI verification doesn’t work on website.. very frustrating
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Morriswl78
(@Morriswl781) reported
@TalkTalk, worst customer service experience ever experienced. Hugely regretting switching from @EE who had first class customer service. @TalkTalk customer services and tech support just don't appear to care, at least those whom I have dealt with. Brutal experience overall.
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Aboy
(@FranklyUk) reported
Had a totally random letter from @EE ECR team today which further undermines my ability to make a complaint of have a voice in anything. Their abusive 'policy' of subjugating customers is unacceptable and is the cause of huge suffering.