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EE Outage Report in Chertsey, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chertsey, Surrey, England 01/12/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chertsey, Surrey, England

The most recent EE outage reports came from the following cities: London, Wembley, Hayes, Weybridge, Ealing, Hounslow, Leatherhead, Maidenhead, Bracknell, Slough, Dorking, Northolt, Uxbridge, Epsom and Uxbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • owenden172000 Owenden (@owenden172000) reported from Hounslow, England

    @ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.

  • kearneykd Kieran (@kearneykd) reported from Brentford, England

    @EE As a local resident it means my @EE service is awful, which I'm reminded of every time I walk past the stadium and see EE plastered all over it. It took 20 minutes for my first tweet to send. Absolutely terrible. Kieran (not Keiran)

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @TerrySpringer19 @EE My own personal phone and Sim cards. Still down.

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.

  • damokins82 Damian Kinsella (@damokins82) reported from Hounslow, England

    Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • kearneykd Kieran (@kearneykd) reported from Brentford, England

    The irony of @EE sponsoring Wembley Stadium when their network becomes unusable whenever there's an event on @EEComplaints @EEnetworkprobs

  • TS7Track16 G(ay) | in the end in wonderland, we both went bad (@TS7Track16) reported from Hillingdon, England

    why are @EE down again

  • elusivemoment Maya Stone (@elusivemoment) reported from Kingston upon Thames, England

    @EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @CairoMcF @EE They're getting on my damn nerves

  • cookie_985_ Paul Hooray Forrester (@cookie_985_) reported from Richmond, England

    Anyone else on @EE having problems with the network

  • TashaBrowne natasha browne (@TashaBrowne) reported from Hillingdon, England

    @paul2v @HillingdonNHSFT @EE I’ve no idea.....I never see anything on twitter until hours later...but I’m not bothered about it

  • Borja_Bilbao Borja Bilbao (@Borja_Bilbao) reported from Hounslow, England

    @EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.

  • gooey89 Sameer 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@gooey89) reported from Richmond, England

    @EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • suzetta69 Sue McKay (@suzetta69) reported

    @EE My partner waited 15 mins to be seen, he asked for help and clearly didn't receive it due to your salesperson. The store was busy, so he left. Do I write a letter of complaint to the store, or rather to Head Office?

  • KitK74 Kit Knight ⚧️ 🏳️‍🌈 🏳️‍⚧️ (@KitK74) reported

    For the avoidance of doubt, the call handler was lovely and not at fault at all. We talked about transphobic barriers and I pointed out that this was a prime example of one! So, @EE, what are you going to do to fix this...?

  • decoratorjones Jones Decorators (@decoratorjones) reported

    @EE Handsdown the worst customer service in the world been on hold for three hours now useless useless useless

  • queen_of_tetch Alexis Holloway (Topping) (@queen_of_tetch) reported

    @EE our internet has not worked properly for months. Ive called a few times but just dont have the will to do it again...so far ive been told to move any mirrors away from the router (!) And that i need to hardwire the wireless service i pay for. Any ideas please...

  • elgobsucram Marcus 🇬🇧🇯🇲🇮🇪🏳️‍🌈🇪🇺✊🏾 (@elgobsucram) reported

    Apparently @EE store staff can't talk to their own damn customer services without making you wait for a ******* hour.

  • SOAMER Sir Richard b-h-Soame 13th BT (@SOAMER) reported

    @MarcAllera hope your proud of your @ee company I had technical issues for over six months which I feel your technical team are not trying to fix! I give you notice that now I will be with holding payment due to not getting the service I’m pay for! How on earth you have no1 for 8

  • LearTNS Lear (@LearTNS) reported

    @EE Your hold music is really really bad

  • KaptinisDead AAA Badboy (@KaptinisDead) reported

    @SamBingaMusic @EE Yeah it's **** in Fishponds, apparently something to do with a mast being burnt or something.

  • georgiamichae15 Georgia Michael 💙 (@georgiamichae15) reported

    @EE booked an appointment online with the Muswell Hill branch for 12. Got there in the rain to find the shutters down and shop is shut!! Wasted money for parking and got soaking wet. Thanks @EE

  • andreajt moomin (@andreajt) reported

    @EE internet down TR8 4 . Can’t get through to customer support