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EE Outage Report in Chertsey, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chertsey, Surrey, England 03/31/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chertsey, Surrey, England

The most recent EE outage reports came from the following cities: London, Hounslow, Hayes, Weybridge, Uxbridge, Epsom, Guildford, Sunbury-on-Thames, Brentford, Aldershot, Slough, Farnborough, Kingston upon Thames, Wembley and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomHounslow Internet
United KingdomHounslow Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.

  • MistaLorraine Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, England

    @EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves

  • owenden172000 Owenden (@owenden172000) reported from Hounslow, England

    @ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯

  • icaruskarin Joshua Van Der Sluys (@icaruskarin) reported from Brentford, England

    Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭

  • Kelly_Hopkins Hoppy (@Kelly_Hopkins) reported from Ealing, England

    Afternoon. @EE anyway of checking stock at stores as they never answer the phone!

  • Bjsfreaked Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE

  • LeeButterley utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.

  • OnlyMe66666 Bruno🎗 (@OnlyMe66666) reported from London, England

    @EE your website and changing login details is a nightmare

  • TBone1170 Tony L (@TBone1170) reported from London, England

    @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.

  • Bjsfreaked Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.

  • javineisaslag K. (@javineisaslag) reported from Hillingdon, England

    @ee have the worst customer service staff man. Just spoke to them about a refund and was given facts that didn't add up by a "manager" Antony from Ireland. Damn, will be calling back to complain tomorrow. Would never, ever go back.

  • cookie_985_ Paul Hooray Forrester (@cookie_985_) reported from Richmond, England

    Anyone else on @EE having problems with the network

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.

  • Bjsfreaked Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • rubymoreton ℜ𝔲𝔟𝔶 𝔐𝔬𝔯𝔢𝔱𝔬𝔫 (@rubymoreton) reported

    No signal for @EE today at work, super helpful when you rely on a phone for customers! 🙃🙃🙃

  • jennymatt73 Jenn Matthews🇮🇪🇪🇺🇵🇸☘ (@jennymatt73) reported

    @EE So disappointed that after being with EE for at least 4 yrs, my broadband contract just keeps going up in price, no loyalty discounts at all. You've just lost another customer.

  • maybeiamcrazyfu 🌿🌸Arcane🌸🌿 (@maybeiamcrazyfu) reported

    @EE are absolutely shocking! Refusing to give my money back because I didn't notify them about cancellation when they refused to help me when I tried to upgrade in store! Literally any excuse to hold your money. Rude service and just want your money without caring how they get it

  • urgirlevee sad gorl (@urgirlevee) reported

    @EE help !! My broadband has been down since yesterday afternoon- tried restarting the box but it goes back to flashing blue.

  • stuart_blaney Stuart Blaney (@stuart_blaney) reported

    @EE disappointed with your service. Called in Feb to ask if account had 5G, you confirmed it had. No 5G signal on my 5G phone, called last week to query turns out wasn't enabled. Had to upgrade and told new SIM being sent out. No SIM arrived. Called today, don't need new SIM!

  • Anuj05753473 Anuj (@Anuj05753473) reported

    @EE - My elderly MIL is all stressed after Eltham EE store have clearly mis-sold an IPhone 12 pro @£95/mth with unlimited data - she stated she is retiring soon. No-one answers phone and your online team say they can’t do anything as it’s sold in the store. Great customer service

  • GrimmBooth david booth (@GrimmBooth) reported

    @EE Ee and 3 network are in partnership for 5g network.. so how do you get that info?

  • rossrparker Ross Parker (@rossrparker) reported

    @EE hi there, had an engineer out 3 weeks ago to fix our connection, he got it working again but advised that we might need a new router. connection has been down again since last night - what are the next steps in getting a new one sent out ASAP?

  • JamieGlennon jamie glennon (@JamieGlennon) reported

    Shocking service from @EE 😡 Took out a contract with the @btsport add-on and been waiting months for my login to be sorted. Paid out the money for a service I’m not receiving. Not good enough! Oh but don’t worry your complaint will be looked at within 2 weeks 😳

  • zem2005 sean (@zem2005) reported

    @EE another day another message to you lot, yes my service is still ****! And no you haven’t replied, customer service obviously doesn’t matter to you , I’ve only been with you for over 10years so I don’t matter!!