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EE Outage Report in Chertsey, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chertsey, Surrey, England 11/18/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chertsey, Surrey, England

The most recent EE outage reports came from the following cities: London, Slough, Wembley, Sudbury, Windsor, Farnborough, Guildford, Hounslow, Greenford, Maidenhead, Twickenham, Brentford, Harlesden, West Drayton and Ealing.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomSlough Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomWembley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • cookie_985_ Paul Hooray Forrester (@cookie_985_) reported from Richmond, England

    Anyone else on @EE having problems with the network

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.

  • TashaBrowne natasha browne (@TashaBrowne) reported from Hillingdon, England

    @paul2v @HillingdonNHSFT @EE I’ve no idea.....I never see anything on twitter until hours later...but I’m not bothered about it

  • damokins82 Damian Kinsella (@damokins82) reported from Hounslow, England

    Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • LeeButterley utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • owenden172000 Owenden (@owenden172000) reported from Hounslow, England

    @ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.

  • icaruskarin Joshua Van Der Sluys (@icaruskarin) reported from Brentford, England

    Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @CairoMcF @EE They're getting on my damn nerves

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @TerrySpringer19 @EE My own personal phone and Sim cards. Still down.

  • gooey89 Sameer 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@gooey89) reported from Richmond, England

    @EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.

  • TBone1170 Tony L (@TBone1170) reported from London, England

    @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mulleralexander Paul Alexander (@mulleralexander) reported

    @EE wanting to charge me over 400 quid to repair a phone I pay a stupid amount for every month. Nice one lads 👍

  • KevinMcInrue Kevin McInrue (@KevinMcInrue) reported

    @EE Yes that’s fine. When I paid for my early upgrade last year one of your colleagues over the phone & one in shop advised not using another charger/cable as it could damage the charger port, that’s why I’m getting a wireless one & hopefully this works

  • Stringers76 Strings (@Stringers76) reported

    @EE Dhocking customer service today. Called to cancel the Mother in laws contract who died of Cancer last year. Told it will cost £196 pounds to cancel early. Not only that but the CS advisor tried to upsell us broadband aswell.

  • marbleplaster Cain Hudson (@marbleplaster) reported

    @mrjamesob @EE Just thinking out loud here, having heard on @LBC that some people are struggling with lack of data. Is it possible to donate my unused data to a pool for people to access if required? I regularly as do many never use the data I have paid for.

  • OllieTurnbull Ollie 🇬🇧 🏳️‍🌈 (@OllieTurnbull) reported

    @EE Hi. Could someone please DM me in regards to ongoing problems I am having with reception issues. Constantly “Call Failed”.

  • RWarrenger Rachel Warrenger (@RWarrenger) reported

    @EE is the my EE app currently not working properly? Can't log in on the app (because my number is already registered, to my account) and the website won't accept my PAC? 🙄

  • CassandraJCook Cassandra 🐷 (@CassandraJCook) reported

    @EE hi changed network to a new provider and kept my number. How do I cancel my sim with you?

  • jxmier jamie (@jxmier) reported

    @EE Please can you sort out @Brightstar. Not only have they sent my returns package to the wrong address (i.e. my address back in suffolk) But they also managed to send it to the wrong address back there as well???? Don’t really wanna be slapped with a fat fine babes I’m poor x

  • Jakejaki10 JakeJaki10 (@Jakejaki10) reported

    @EE Hi I've got 3 bars of signal but I can't call or send texts and says I'm not registered on network can you help me

  • Migarden4 Migarden (@Migarden4) reported

    @EE Stop Acting like you don't know this matter. This is known error with Xiaomi devices from last two months. Every forum people asking this that app is not opening. You need to fix this error.