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EE Outage Report in Chertsey, Surrey, England

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The latest reports from users having issues in Chertsey come from postal codes KT16.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chertsey, Surrey, England 02/08/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chertsey, Surrey, England

The most recent EE outage reports came from the following cities: London, Wembley, Dorking, Epsom, Uxbridge, Slough, Hounslow, Richmond, Ealing, Chertsey, Southall, Woking, Warfield, Leatherhead and Greenford.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomDorking E-mail
United KingdomLondon Wi-fi
United KingdomLondon Phone

Community Discussion

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EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England

    @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

  • Star_Stef The Hon. (@Star_Stef) reported from London, England

    @EE @LNonno_ I've been having the same issue for 3 days now.

  • 221Sociopath Steve Fisher (@221Sociopath) reported from Brentford, England

    I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

  • r1k1n Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported from Brentford, England

    @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

  • weavero96x Ollie Weaver (@weavero96x) reported from Bracknell, England

    Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..

  • PNagle72 LL.b (hons) Lawyer (@PNagle72) reported from Southall, England

    @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • AndrewStewart88 Andrew Stewart (@AndrewStewart88) reported from Guildford, England

    @EE network unavailable!!!!????

  • Fanboy2001 Vick (@Fanboy2001) reported from Slough, England

    @EE Good morning is there a data issue with your network as unable to load or send via your network SL2 4HL

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with upgrade phone not delivered

  • PDF53 Sir Lincoln Lad (@PDF53) reported from Aldershot, England

    @EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate

  • MariamMichtawi Mariam Michtawi (@MariamMichtawi) reported from Brentford, England

    @EE I did twice but still the same. It seems many are facing the same problem!

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • MartinTull1 Martin Tull (@MartinTull1) reported from Southall, England

    @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

  • Praeceps69 Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported from Hounslow, England

    @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with phone not delivered

  • PNagle72 Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported from Southall, England

    @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

  • prasulm PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • StuartOrmisher Stuart Ormisher (@StuartOrmisher) reported

    @Estrella_CarlE @EE I'm with you on this - corporate greed exploiting the current inflationary situation and loyal customers when those customers need help more than ever!

  • CliffordIanLom1 Clifford Ian Lomas (@CliffordIanLom1) reported

    @EE @OPPOMobileUK I would prefer an EE service that gave a reliable signal. Mine is out again.

  • jimmymumu Captain James T MuMu (@jimmymumu) reported

    @EE hi. My old Samsung s9 is still locked to your network. I've since upgraded to an S20. How do I unlock my old phone? On the website it says imie not recognised

  • Dee_F88 Dee Featherstone (@Dee_F88) reported

    @bob150968 @EE There solutions are use a Cashback site like airtime rewards. 👀 So no actual support. I asked to reduce my data. They said no. Appalling service

  • LukeDerbyshir20 Luke Derbyshire (@LukeDerbyshir20) reported

    @EE I have glaxay fold 3 and my inner screen has a ********* line down the fold screen. And the right hand side of the screen is unresponsive to touch. I went to a store which they sent the phone off for repair..

  • mrs_harket SprostonCharlatan🌱 (@mrs_harket) reported

    @EE @chrisccoulson I’m having the same problem

  • BoomBoomBrucey Bruce Fox (@BoomBoomBrucey) reported

    @EE Is there broadband issues? Mine is down and has been for an hour. 2nd night in a row

  • Jit_SGill Jit (@Jit_SGill) reported

    @EE my reception has been terrible today…what’s going on?!

  • jonbenson1975 Jon Benson (@jonbenson1975) reported

    @EE Standard contract. That’s why a question to increase on the overall service when the device is included. Surely the cost increases should only affect the service and not any devices included in the contract.

  • amalmat007 amal mathew (@amalmat007) reported

    Just a reminder to @ee @MarcAllera that ignoring customer complaints on social media doesn't make them go away. #customerservicefail"