EE outages and service status in Chertsey, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Chertsey, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- Internet (56%)
- Phone (31%)
- Wi-fi (13%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Chertsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chertsey, England
The most recent EE outage reports came from the following cities: Dorking, Ealing, Southall, Maidenhead, Richmond, Twickenham, Northolt, Woking, Leatherhead, Slough, Guildford, Greenford, Hounslow, Hayes, and Weybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Dorking
|
Phone | 8 days ago |
|
Ealing
|
Internet | 9 days ago |
|
Southall
|
Phone | 9 days ago |
|
Southall
|
Internet | 10 days ago |
|
Dorking
|
Phone | 13 days ago |
|
Maidenhead
|
Internet | 14 days ago |
Community Discussion
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EE Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Pawlie (@Si11y3gg) reported from Richmond, England@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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veronique enright☀️ (@Veronique7) reported from Esher, England@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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PM 🇺🇦 (@prasulm) reported from Brentford, England@VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.
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Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE are your app and website down? Can’t log onto either
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Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England@EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help
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Robert Dunford (@repd1975) reported from Esher, EnglandHi @EE is there an issue with sending texts in the SW London region right now?
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Dan Flynn (@DanWantsTech) reported from Twickenham, England@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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Luis Andrés (@Luis_AndresM) reported from Richmond, England@EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best
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James Vertigan (@jamesvertigan) reported from Ealing, England@EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2
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peter (@peter33266430) reported from Slough, England@EE hi EE I would like to put in a complaint and I want to put in a complaint to Cisas and the ombudsman communications please
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Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported from Southall, England@EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.
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Doug (@dougmortonagain) reported from Ealing, England@EE Hi, the issue has returned. I have no service again.
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Pervez Hassan (@PervezHassan10) reported from Hillingdon, England@EE #Wellbeing that’s a 😂 I was scammed for > 6 m & during that time not a single statement message I am with V and I get post and other stuff I know I will never get my refund u guys owe me at least >400£ do the r thing admit I was gullible #EEstay away
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holly (@ANOBRAINHOLLY) reported from Hounslow, Englandhi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.
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Pervez Hassan (@PervezHassan10) reported from Hillingdon, England@EE Of course have good night sleep 💤 don’t worry about poor customer your organisation ripped off😲😱
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WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, EnglandHello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?
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Doug (@dougmortonagain) reported from Ealing, England@EE I was, but the signal seems to be back now. Thanks anyway!
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Ollie Weaver (@weavero96x) reported from Bracknell, EnglandGood afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..
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EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Bridge (@rachelbbridge) reported@grantaddick100 @EE Anything for companies to rip customers off. We must be lying about our complaint, not, they pay their employees poorly so employees don’t do their job properly, and somehow we’re the problem 🙄
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Billy Hawes (@Billyhawes) reportedI don’t normally post but is there anything more frustrating than phone signal…. @EE @O2 2026 and in the southwest of England for 250 miles travelling up north. Not one stable phone call. #shambles
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Jonathon Lilley (@JonathonLi86969) reported@EE I need to contact you regarding billing. I can't talk on phone due to anxiety, but the app doesn't work!
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Debbie Kirby (@DebbieK88257137) reported@EE your custom service is woeful. I'm very disappointed
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Wesley Damian Woolfall (@woolfall56163) reported from Lymm, EnglandHi @EE some time @SkyUK did work with @SamsungMobile it does not work for something not understand why hope sky fixing errors & problem i hope ?
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Maria Zelenova (@maria__zelenova) reportedWhy it’s taking THIS long for @EE to contact @WeAreOpenreach and send an engineer to finish an installation job is beyond me. I’m (pessimistically at this point) asking for help to finally get this done so that we can have internet access in our home. Absolutely ridiculous.
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Pablo Camilleri (@MarlovianPablo) reported@EE in a world that is being taken over by ai that works how can you help on the mobile app be so dreadful!
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Handsome Nick (@Nicklo2k) reported@EE your customer service is an absolute joke. Spoke with someone, put on hold whilst they looked into the mistake made by someone 5 days ago, left me on hold for 40 minutes, then transferred me to a different call centre who were very confused. Now told you are closing.
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Handsome Nick (@Nicklo2k) reported@EE It's been 10 days. Every time I speak on the phone to someone, after being put on hold for ages they eventually get back to me with a completely different answer. Today I was told that the original engineer booking was never actioned in the first place! We will be leaving @EE
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Tony Goodger ✝️☮️🇪🇺 (@Carer26) reported@EE I live in the middle of nowhere. I have the EE app but it is sending me messages via my non-working phone number. I have missed 11 calls from my GP and 14 from the district nursing team today. I do not have a landline. This problem occured a month ago and you sorted it then