EE outages and service status in Chertsey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Chertsey, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Aug 12, 12:19 PM GMT+1.
- Internet (54%)
- Phone (31%)
- E-mail (8%)
- Total Blackout (8%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Chertsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chertsey, England
The most recent EE outage reports came from the following cities: Hounslow, Southall, Maidenhead, Hampton, Woking, Ealing, Northolt, Shepperton, Guildford, East Molesey, Slough, Bracknell, Feltham, Hayes, and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow
|
Phone | 1 day ago |
|
Southall
|
Internet | 2 days ago |
|
Maidenhead
|
Internet | 13 days ago |
|
Hampton
|
Phone | 15 days ago |
|
Woking
|
Phone | 16 days ago |
|
Ealing
|
Internet | 17 days ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Ollie Weaver (@weavero96x) reported from Bracknell, EnglandGood afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..
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WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, EnglandIs anybody else having any issues with data on @EE this PM?
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LL.b (hons) Lawyer (@PNagle72) reported from Southall, England@EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.
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Ian Davies (@TheMist1701) reported from Spelthorne District, England@EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.
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Anit (@anit3) reported from Brentford, England@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Richmond, England@dmills87 @EE I agree with you, they should really support quick transfer!
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Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Jamie (@JamieSenitt) reported from Kingston upon Thames, England@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
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topcat500 (@theresacoote) reported from Brentford, England@EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars
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Pervez Hassan (@PervezHassan10) reported from Hillingdon, England@EE #customer don’t fall for “good morning and all that rubbish “we care I don’t think so trust me I got ripped off and they (EE)don’t even acknowledge fact that I was ripped off months after months. Stay away and go for Vodaphone or even lyca. P😎
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dazz ii am (@dazzgedd73) reported from Spelthorne District, England@EE can you confirm why we have no signal in our area today TW16
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paul massey (@mass1976p) reported from Kingston upon Thames, England@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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Pervez Hassan (@PervezHassan10) reported from Hillingdon, England@EE Of course have good night sleep 💤 don’t worry about poor customer your organisation ripped off😲😱
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Depraved Acid (@DepravedAcid) reported from Hounslow, England@EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.
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James C Green (@jamesCgreen93) reported from Kingston upon Thames, England@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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Dan Flynn (@DanWantsTech) reported from Twickenham, England@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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Theresa Godly (@GodlyTheresa) reported from West Molesey, EnglandThank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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Pervez Hassan (@PervezHassan10) reported from Hillingdon, England@EE #stay as far as possible from#EEtrust me I’ve experience sort of net work they really are it’s profit first customer well being they’re not even concern especially during these hard times 👎😷😧😪
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WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, EnglandHello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Royston (@pagechord) reportedNot only is your customer service appalling, @EE has the audacity to inform me I can only view my bill via your App. Why? I receive my bill by email which I can cope with. EE would cause havoc in an empty house! I am aged 76 and feeling totally marginalised.
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Tim Chapman 💙 (@timchap) reported@Hepworthclare @EE Welcome to our faceless, dysfunctional, bot-laden society where proactive human customer service has been progressively replaced by tech driven customer dis-service!
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Scott K ⚒ (@srk1407) reported@EE Unfortunately I’m on a virtual network using EE signal so can’t report it 😬
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Red Joan 🌹 (@JoanDevizes) reported@EE can someone at @EE let me know why it’s taking 7days to restore broadband for two 80+ year-olds with no landline or other means of getting help in an emergency?’
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Gary Stopford (@gazstopford) reported@EE ordered broadband from you, BT eventually fixed it, but service constantly drops, now BT have billed me for £37.99 despite being told I would get a rebate for first week nor being connected My question is am I a BT or EE customer as EE promised to pay off my previous
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Wayne Wheatley (@WayneWheatley44) reportedCan somebody contact me from @EE regarding your door to door salesperson pressuring my elderly mum into a new subscription. I need to contact someone to cancel this and reinstate her sky package.
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AMBER LAMPS (@prinxecharles) reportedHave no idea why @EE use DPD for deliveries. Every single time there’s always an issue with drivers just not going to addresses taking a picture then walking away. Just the absolute worst
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Martin McConachie (@HamdonMart) reported@EE I've tried this and it doesn't work. Have been into a store today, they thought it was the sim but after changing it, still no service. Tried activating an eSim and this has now failed too. Still can't get access to live chat or anything.
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Darren Alexander (@Alexander220517) reported@EE @whealie The uk signal Is poor all over, every networks the same….Our phone bills increase every year and the service gets worse. Yet they tell you to phone up to get technical help when they know the problem is uk wide
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Clare Hepworth OBE (@Hepworthclare) reported@scotlabnurse7 @EE It's dreadful. Thought I'd cracked it on Friday with a very helpful Customer Service person - but the attitude of the local ee shop manager today was appalling. I'm now trying to get access to their complaints procedure. They seem to have vanished.