EE outages and service status in Chertsey, England

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chertsey, England

The most recent EE outage reports came from the following cities: Hounslow, Walton-on-Thames, Southall, Greenford, Guildford, Ealing, Maidenhead, Hampton, Woking, Northolt, Shepperton, East Molesey, Slough, Bracknell, and Feltham.

City	Problem Type	Report Time
Hounslow	Internet	2 days ago
Walton-on-Thames	Internet	2 days ago
Southall	Internet	4 days ago
Southall	Total Blackout	7 days ago
Greenford	Wi-fi	8 days ago
Guildford	Wi-fi	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

• 
  Ronin Shaw (@RezxoShaw) reported 7 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  Vìncere. (@VictorJ1987) reported 9 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Bridge🌼 (@rainbowfreak_x) reported 11 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  Dan Flynn (@DanWantsTech) reported 13 minutes ago from Twickenham, England

  @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

• 
  Mohamed Mahdi (@Mohamed87268245) reported 15 minutes ago from Brentford, England

  @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 15 minutes ago from Ashtead, England

  @northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke

• 
  Ollie Weaver (@weavero96x) reported 16 minutes ago from Bracknell, England

  Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 16 minutes ago from Epsom, England

  Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

• 
  Pervez Hassan (@PervezHassan10) reported 17 minutes ago from Hillingdon, England

  @EE don’t forget that I warnn u guys #STAYAWAYFROMEE. I am yet get my refund which probably never happen It’s funny they are so keen when it comes to withdrawing but very reluctant in returning money they stole is’t a fact that’s stealing cos I didn’t g

• 
  PM 🇺🇦 (@prasulm) reported 20 minutes ago from Brentford, England

  @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

• 
  Paul Harris (@slowalloon) reported 26 minutes ago from Hounslow, England

  @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 26 minutes ago from Richmond, England

  @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

• 
  Nick Swan (@MrNickSwan) reported 27 minutes ago from Richmond, England

  @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

• 
  Coopers Coffee Bar (@CoopersCoffee) reported 33 minutes ago from Hillingdon, England

  @EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help

• 
  Kerry Harrison (@kerrylou94) reported 34 minutes ago from Southall, England

  @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

• 
  Mark P Tickner (@mptickner) reported 37 minutes ago from Chilworth, England

  @MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms

• 
  James Vertigan (@jamesvertigan) reported 37 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

• 
  Mark Newman (@Mark_BeerArt) reported 40 minutes ago from Epsom and Ewell District, England

  @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

• 
  Charli R (@RojasLahoz) reported 44 minutes ago from Brentford, England

  @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Jamie Chapman Dixon (@Jamiecdixon) reported 52 minutes ago from Spelthorne District, England

  @EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Warren Peters (@wizza_wozza) reported 7 minutes ago

  @LeilaniDowding @EE It’s a joke, especially for vulnerable people living in a rural area with little mobile signal. @bt_uk recent performance has been pathetic with an elderly friend who has no wi-fi, getting on for 2 weeks with still no fix in sight.

• 
  Anna Bonnar 🎗️🚜 🧬🚸 (@bonnar30014) reported 10 minutes ago

  @LeilaniDowding @EE True. My parents, in their 90s, have been endangered by not being able to phone out for help when EE has not been able to maintain coverage. @EE

• 
  gilbert (@Gilbert_36174) reported 11 minutes ago

  @EE Still waiting to be sent a new code for this offer. 3 phonecalls, reaching out on here - nothing. Been with @ee since the days of Orange, family plan, valued customer- not for much longer. What a let down.

• 
  Hunter (@hunterredfieldd) reported 11 minutes ago

  @EE @LeilaniDowding This is why everybody should buy a mesh network device. These companies couldn’t care less about you losing your service, they only care about getting their monthly payment.

• 
  Cptc66 (@FSharpe55) reported 15 minutes ago

  @LeilaniDowding @EE If ain't broke don't fix it 🙄🙄

• 
  Bobby Benoir (@BobcatBenoir) reported 16 minutes ago

  ******* @EE & its multiple options of help but non of which are to talk to a ******* human! also not one option on any link covers my issue WHICH I WHY I NEED TO ACTUALLY SPEAK TO SOMEONE YOU *****. (I have mental issues that make this stuff super hard)

• 
  jess .ᐟ ⋆｡°✩ (@MEENAJUTLAS) reported 17 minutes ago

  @TomMason111076 @EE had the same thing, still not working. had to pay via 150

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 18 minutes ago

  @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!

• 
  mikeyjcs - trading 🇬🇧 (@mikeyjcs) reported 20 minutes ago

  @hevvuhh @EE they’re terrible, customer service worst I have ever dealt with. moved to Virgin, got gigabit and only pay £28 odd quid a month!

• 
  JT (@JTXbox) reported 23 minutes ago

  @marcusoft365 @EE @XBOX I am also an EE customer, but financial circumstances atm I cant even afford the extra £80 atm even though thats an absolute steal, congrats on getting one, I managed to get the controller on Smyths though.