EE Outage Report in Chertsey, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Chertsey come from postal codes KT16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (30%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent EE outage reports came from the following cities: London, Dorking, Epsom, Uxbridge, Slough, Hounslow, Richmond, Ealing, Chertsey, Southall, Woking, Wembley, Warfield, Leatherhead and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Dorking |
||
| London |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
-
K.
(@javineisaslag) reported
from
Hillingdon, England
@ee have the worst customer service staff man. Just spoke to them about a refund and was given facts that didn't add up by a "manager" Antony from Ireland. Damn, will be calling back to complain tomorrow. Would never, ever go back.
-
Tianna, the Writer 🌺
(@rebirthoftee) reported
from
Brentford, England
@CairoMcF @EE They're getting on my damn nerves
-
Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.
-
Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄
-
Paul Hooray Forrester
(@cookie_985_) reported
from
Richmond, England
Anyone else on @EE having problems with the network
-
Tianna, the Writer 🌺
(@rebirthoftee) reported
from
Brentford, England
@EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.
-
Hoppy
(@Kelly_Hopkins) reported
from
Ealing, England
Afternoon. @EE anyway of checking stock at stores as they never answer the phone!
-
Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
-
Bruno🎗
(@OnlyMe66666) reported
from
London, England
@EE your website and changing login details is a nightmare
-
Mr Lorraine
(@MistaLorraine) reported
from
Kingston upon Thames, England
@EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves
-
Alex Irons 🇪🇺
(@IRONSBREW) reported
from
Brentford, England
@EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.
-
Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE
-
Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.
-
Joshua Van Der Sluys
(@icaruskarin) reported
from
Brentford, England
Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭
-
Owenden
(@owenden172000) reported
from
Hounslow, England
@ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯
-
utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
-
Alex Irons 🇪🇺
(@IRONSBREW) reported
from
Brentford, England
@EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.
-
Sameer 🏴
(@gooey89) reported
from
Richmond, England
@EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....
-
Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
@EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.
-
Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Primal Moon
(@PrimalMoonSub) reported
@EE can someone help me take the adult lock off my account please?
-
Kev Blundell
(@kevin_blundell) reported
@EE We can’t access our account because we’ve never received any account information / receipt. Our WiFi is trash and without account information we can’t speak to anybody. What’s our option?
-
Carl T Boylin
(@CarlBoylin) reported
@PhilMitchell83 @EE They’re ignoring their client base, something any business should never ever do. They’ve ignored my DMs to date completely. They continue in this fashion many many users will move provider.
-
Adam Butler
(@adambutler65) reported
Wonderful service from @EE today. I pay for family internet access but every month this resets, so I have to “share” data for the others via the EE app. But now the app no longer recognises my email address nor password. Fantastic now that we are away travelling. Top job, EE 👏👏
-
Neil Trangmar
(@NeilTrangmar) reported
@EE Cleared itself later in the day. I had Google maps and Waze both being unable to function yesterday around 11:30am, although the handset indicated an EE 4g service was available. Both are internet-dependent satnav apps.
-
Lee Mccartney
(@leebo86) reported
@simplthebest2 @EE That's funny mine has never done any of these things had it 3 months now
-
Tony Reid
(@DonnyLebowski) reported
@LDNCalling @EE It’s actually not that bad. I chatted the other day and got someone in 5mins
-
David Seymour
(@seymourdavid21) reported
@EE Neil it is my opinion that fibre is a bad investment! It is a multi trillion dollar investment that can't be upgraded within a decade! 30 quid a month simply won't pay it back even if the whole world was a subscriber to the ISP!
-
Ollie Powell
(@werdle) reported
@EE I think so. I phoned your customer services yesterday and they put it on for a month starting today (first day of my billing month apparently) and said it will automatically come off on 11th August. Is that right? It stops by itself?
-
joewaggie
(@Dc4pMHiRi7kGnfS) reported
@EE 5g should be banned and all companies using it forced to shut down.