EE

EE Outage Report in Chertsey, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chertsey, Surrey, England 01/24/2026 11:50

January 24: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chertsey, Surrey, England

The most recent EE outage reports came from the following cities: London, Shepperton, Guildford, Wembley, Southall, Hounslow, Slough, Maidenhead, Brentford, Woking, Richmond, Hayes, Weybridge, Ealing and Leatherhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomShepperton Phone
United KingdomLondon Internet
United KingdomGuildford Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • PNagle72 LL.b (hons) Lawyer (@PNagle72) reported from Southall, England

    @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

  • senorfenty Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

  • r1k1n Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported from Brentford, England

    @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

  • theresacoote topcat500 (@theresacoote) reported from Brentford, England

    @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

  • Fanboy2001 Vick (@Fanboy2001) reported from Slough, England

    @EE Good morning is there a data issue with your network as unable to load or send via your network SL2 4HL

  • MariamMichtawi Mariam Michtawi (@MariamMichtawi) reported from Brentford, England

    @EE I did twice but still the same. It seems many are facing the same problem!

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • Praeceps69 Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported from Hounslow, England

    @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • prasulm PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • Ray32200186 RAY of sunshine (@Ray32200186) reported from Winkfield, England

    @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • AndrewStewart88 Andrew Stewart (@AndrewStewart88) reported from Guildford, England

    @EE network unavailable!!!!????

  • 221Sociopath Steve Fisher (@221Sociopath) reported from Brentford, England

    I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

  • PNagle72 Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported from Southall, England

    @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • k8eevs K8EmoEvs (@k8eevs) reported

    @EE I’ve purchased a SIM card under the add another plan to give to my mum to use in her new iPhone. I’ve put it in and it’s now saying it’s my number. I thought it was going to be a different number. Can you help 🙈

  • Jancey07 Joshua Lee Jancey (@Jancey07) reported

    @ee on a bad day better than @ThreeUK on a good day

  • markg9310 katie (@markg9310) reported

    @EE The internet has never been the best but this last week it has pretty much useless

  • IRover77 Mr Ben (@IRover77) reported from City of Kingston upon Hull, England

    @EE how is it I’m only getting 3G at the moment when previously 4G has been exceptional. I now have 5G which has been lightening. No problems showing on your page?

  • billyol59057039 billy oliver (@billyol59057039) reported

    @EE you have the worse customer services in the country, and your robbing people aswell, I put £20 for 10gb data 2 days agai and it’s all gone and I haven’t even used my internet, absolute joke mate, and I’ve been on customer services for 45 mins on hold, @EE your a joke

  • stevebrinda66 Human-PracticalTherapy (@stevebrinda66) reported

    @EE Hi, I never received any code! Got phone yesterday. Activated my benefits. But not sure where code is

  • DrJanet_A_Ward Janet Ward #MyPhDisEarned (@DrJanet_A_Ward) reported

    Watch out scam! Just had a text meesage purporting to be from my daughter. It then sends me to what appears to be an @EE site asking for my login and password they sent in a separate message. Luckily I checked with my daughter....

  • Claireeliza1982 Claire (@Claireeliza1982) reported

    @samsteele771 @EE Mine is the same, had a message saying theres a problem near home around 4 days ago, had another 2day saying the problems taking longer than expected to resolve... it's a joke :(

  • Contourcardiff The Contour Clinic (@Contourcardiff) reported

    @EE Hi are there any network problems? I a business contract and a personal contract with you and both are down. I cannot Make or recieve calls, people keep saying they cannot hear me?

  • jsan1972 jsan1972 (@jsan1972) reported

    @EE I have just got a 4G Home Router and signal is very poor, how do I get antennas to help with signal?