EE Outage Report in Chertsey, Surrey, England
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The latest reports from users having issues in Chertsey come from postal codes KT16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Chertsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent EE outage reports came from the following cities: Hounslow, London, Chertsey, Staines, Wembley, Ealing, Windsor, Thames Ditton, Slough, Worcester Park, Woking, Leatherhead, Epsom, Brentford and Camberley.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Total Blackout | ||
Phone | ||
Internet |
Community Discussion
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EE Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England
@EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help
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Depraved Acid (@DepravedAcid) reported from Hounslow, England
@EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.
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Yusif Ali (@yusif0ali) reported from London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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GraemeT (@75Snapper) reported from London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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I am Robin (@robinhamilton77) reported from Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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Vìncere. (@VictorJ1987) reported from Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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James Vertigan (@jamesvertigan) reported from Ealing, England
@EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2
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Lady Vix Seaxman (@VixSeaman) reported from Richmond, England
Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬
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Jamie (@JamieSenitt) reported from Kingston upon Thames, England
@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
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Stanley Motown (@stanleymotown) reported from London, England
How do @sky and @EE both claim to be network of the year?
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Markus Mühlberger (@mmuehlberger) reported from London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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James C Green (@jamesCgreen93) reported from Kingston upon Thames, England
@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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Rory McCarron (@CyclingLawLDN) reported from London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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James Vertigan (@jamesvertigan) reported from Ealing, England
@EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2
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CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England
@EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?
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Markus Mühlberger (@mmuehlberger) reported from London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Richmond, England
@dmills87 @EE I agree with you, they should really support quick transfer!
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Pawlie (@Si11y3gg) reported from Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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Rory McCarron (@CyclingLawLDN) reported from London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Kevin Newman (@KevinWNewman) reported from London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ste Roberts ツ (@yaboistee) reported
@EE ive been trying to get on your website/app for the past 3 days. Id like to upgrade my bt sport subscription to big screen but cant if your websites or app isnt working! Any help?
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Julie Roberts (@julies_cr8tve) reported
@EE My EE phone app has been unavailable for 2 days now. Keeps saying there’s a problem and to check back.
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frank (@f_kirkbride) reported
@EE can you help me as to why my Internet keeps going off every 5 minutes it's beyond the joke at this point loses connection daily
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Martin Richards (@Marjar13) reported from Sudbury, England
@EE so now over a week waiting for an engineer to call to install fttp and 2 days waiting with promised visits not happening. Disappointed long term customer.
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Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported
@EE how long does it take for a Pay As You Go SIM Card to cancel down due to inactivity?
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Barry Wellington (@bazzanoid) reported
@EE anybody checking your DMs today? Had a delivery "attempt" fail yesterday and now no clue where my new phone is 😭. Wouldn't mind if there was an actual attempt, the DPD guy drove in next door, dropped a package there for them and then disappeared and I got a failed delivery!
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Chloe (@x_chloe456_x) reported
@EE hi can I get some help with a phone issue.
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Lee Stoker (@leestoker1984) reported
@EE We are talking to them, They are not helping. They are not doing anything at all. Which is why I’m trying to stop other people falling into the same trap by getting broadband with yourselves, as if you have a problem your Broadband team do nothing. We’ve begged them to help
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JD (@JDgawa1) reported
@chris200191 @EE Pre ordered myself. Have the 20 ultra. Its good but no amazing although I've had Androids since iPhone 3gs so its never a big change. Only upgraded cause it worked out cheaper p/m
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Alison Walsh (@awalsh777) reported
@EE shout out to Ross on your customer service phone line. He was a rockstar yesterday helping to sort out a real muddle 🌟👏🏅