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EE Outage Report in Chertsey, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chertsey, Surrey, England 11/26/2025 15:55

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chertsey, Surrey, England

The most recent EE outage reports came from the following cities: Wembley, London, Ascot, Hounslow, Woking, Maidenhead, Uxbridge, Hanwell, Slough, Sudbury, Windsor, Farnborough, Guildford, Greenford and Twickenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.

  • Bjsfreaked Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.

  • christof88 Chris Whitehead (@christof88) reported from Tongham, England

    @EE Seems to be ok now...possibly not a a coincidence that I had an iOS update come through last night! Will let you know if I have more problems. Thanks

  • MichaelSnasdell Michael Snasdell (@MichaelSnasdell) reported from London, England

    @EE Hi there, it was about 12-14 months ago now. Received one reply promising it would be sent to me but never was. Would love if I could get it asap though. Thank you

  • OnlyMe66666 Bruno🎗 (@OnlyMe66666) reported from London, England

    @EE your website and changing login details is a nightmare

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.

  • icaruskarin Joshua Van Der Sluys (@icaruskarin) reported from Brentford, England

    Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭

  • MichaelSnasdell Michael Snasdell (@MichaelSnasdell) reported from London, England

    Thanks to the guys and girls of the @ee customer support team. Thanks for all your help this evening unlocking my old phone. Not back customer service for a customer who left 18 months ago. But I'll be back soon.

  • MistaLorraine Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, England

    @EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves

  • LeeButterley utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • Kelly_Hopkins Hoppy (@Kelly_Hopkins) reported from Ealing, England

    Afternoon. @EE anyway of checking stock at stores as they never answer the phone!

  • Bjsfreaked Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

  • TBone1170 Tony L (@TBone1170) reported from London, England

    @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Is there a problem with the network. My messages are not being sent and not being in sync with the people I am messaging.

  • owenden172000 Owenden (@owenden172000) reported from Hounslow, England

    @ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯

  • Bjsfreaked Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.

  • javineisaslag K. (@javineisaslag) reported from Hillingdon, England

    @ee have the worst customer service staff man. Just spoke to them about a refund and was given facts that didn't add up by a "manager" Antony from Ireland. Damn, will be calling back to complain tomorrow. Would never, ever go back.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • B3CKiP Becka (@B3CKiP) reported

    @EE it's completely impossibly to contact your customer services if you don't have a phoneline or mobile with EE, the app nor the phoneline allows you to continue without an EE number. I just use your broadband services and need to contact.

  • stevekirtley Steve Kirtley (@stevekirtley) reported

    @EE I've spent most of the last month with broadband issues - either running significantly below minimum speed or waiting for multiple engineer visits. Yet I've been charged full price for the month. What happened to automatic compensation?

  • AD55DEMP Adam Dempsey (@AD55DEMP) reported

    @EE major issues with my account - suspended without notice and forced to pay additional charges to reactivate. I’m now in the US without a working phone despite paying for the required add-ons. Pls respond to DM as need a means of using my phone for emergency contacts abroad.

  • brianmw58 Brian Withington (@brianmw58) reported

    @LexiBellissima @EE EE guy couldn’t discuss with me but claims the legal cap of £45 on data roaming charges only applies to premium rate numbers - utter nonsense. He did admit that they are having systems problems with the Go Further Add On not registering though …

  • cassper11 Cass Chapple (@cassper11) reported

    @nerineskinner @EE Did you get anywhere with this? Experiencing the same issue with roaming package in Aus

  • jguk John Galliver (@jguk) reported

    @ryan_oliver95 @EE @EEHelpdesk Same here. If you can get on Wi-Fi call them on Skype for free +44 800 079 8586 - did this and they unsuspended account. It’s a “known issue”

  • LadyJcaterqueen Bev Jenkins (@LadyJcaterqueen) reported

    .@EE yet again, more issues with my signal/dongle.

  • amiedevon amiedevon (@amiedevon) reported

    Anyone got a @Google #Pixel6 & hate the processing on the selfies? 😭 the editing it does is horrible even if I try and view RAW files. Can't even get a group selfie cos the front cam l so zoomed in. Over my 14 day return time from @EE but hate it, wish I'd got a different phone!

  • hellohellomaryy equality 🏳️‍🌈 ♡ 🏳️‍⚧️ (@hellohellomaryy) reported

    Hey @EE it's been 3 weeks since I rang and u still haven't processed my refund ?? u owe me £100 can I have it back or what I've called you three times ?? ******* awful honestly.

  • SpaceCadet_74 SpaceCadet_74 (@SpaceCadet_74) reported

    @EE hi...how do I go about gifting data to my OH? She's the bill payer for the phones but neither of us have a gifting option in the app or the website. We also have our old phones showing too, not our current ones. Help!!!