EE Outage Report in Chertsey, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Chertsey come from postal codes KT16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Chertsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 26: Problems at EE
EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent EE outage reports came from the following cities: London, Northolt, Wembley, Uxbridge, Camberley, Maidenhead, Ealing, Woking, Hounslow, Twickenham, Bracknell, Aldershot, Dorking, Epsom and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Coopers Coffee Bar
(@CoopersCoffee) reported
from
Hillingdon, England
@EE Help I can’t get travel data pass to work online 🙄 & your offices are shut
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peter
(@peter33266430) reported
from
Hillingdon, England
@EE EE have completely messed up my bill again I just can’t believe it’s dressing me out , £129 for 1 month when I have unlimited minutes unlimited txts and unlimited Data I rang customer service she’s confused aswel so I don’t know what to do
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Ian Davies
(@TheMist1701) reported
from
Spelthorne District, England
@EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED
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ponkysue
(@ponkysue2) reported
from
Hounslow, England
@EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick
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peter
(@peter33266430) reported
from
Slough, England
@EE hi EE I would like to put in a complaint and I want to put in a complaint to Cisas and the ombudsman communications please
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peter
(@peter33266430) reported
from
Slough, England
@EE Tommorow will be calling Cisas or Ombadsman services communications I have waited 3 days for a manager to call me as promised but no phone call my complaint is for miss selling a phone contract That’s EE for you never keep there word.
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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peter
(@peter33266430) reported
from
Slough, England
@EE why does it take a customer to go onto twitter to finally call a customer, why can’t they just call the customer when he has been promised that some would call you no loyalty to customer anymore
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Kurt Kiefer
(@k1rtk) reported
from
Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
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dominnique karetsos
(@DKaretsos) reported
from
Richmond, England
@EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network
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holly
(@ANOBRAINHOLLY) reported
from
Hounslow, England
hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.
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Stu
(@StuLaws_) reported
from
Hillingdon, England
@EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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kev beaumont
(@kevbeaumont1984) reported
from
Richmond, England
@EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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peter
(@peter33266430) reported
from
Slough, England
@EE I have been with EE know for 14 years I think it time for a change , it’s the miss Serling they do know , and how they seem to lie t the customer and when you ring to complain they say a manager will call no one calls back I waited al day yesterday for a call back
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peter
(@peter33266430) reported
from
Slough, England
@EE why doe EE never call a customer when promised it’s not that it’s going to cost them anything anyway I find it so hard to believe, I have e mailed EE ll day yesterday with no reply Iam happy for EE to reverse charge me so frustrating, EE stress me out
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🎄 Barnaby and Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Anthony
(@_Aaron_Anthony_) reported
@EE are a scumbags! They messed up, ignored my complaint, limited my network when I went to the ombudsman so I couldn’t make a call and then shut off my network when I refused the remedy so I can’t receive calls. Now they’re refusing to accept electronic proceedings
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Lucy Macfarlane
(@lucyhartleymac) reported
@EE Been having real issues with your broadband in the Manchester area for the past week. Are you guys having problems?
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A Warmth Inside
(@awarmthinside) reported
@EE That don't help me now does it ? paying for a service I don't get It's nearly 6 months since my contract started.
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Royston®
(@Royst3r) reported
@tescomobile @EE Then service has gone dramatically down hill, yes I know there is a pandemic but almost impossible to get through to them. I've been a good customer for a while and think I deserve better.
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Shanalan
(@heyisshanx) reported
@EE No I never rang you regarding anything I just keep getting phone call of you!
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Ian Price
(@goatteeboy) reported
@EE I’ve got no signal again, I’ve tried reporting a fault and your fault reporting form fails. I’m trying to run a business using my phone, this isn’t helping!
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Glasgow
(@GlasgowTweeter1) reported
@EE Hi yes was told to reset my password, didn’t work! Also have a look at your forums as there is thread after thread of the same issue.
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heather anderson 🍰
(@whiteheather63) reported
@the_jono_brand @EE Down N E
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Bitter Arron
(@bitter_arron) reported
@Elliewilliamsjj @BAFTAGames @EE so they can justify mistreating their workers for the sake of a speedier timeline. Cyberpunk is the mess it is because of poor management, they deserve no accolades. And neither does Last of Us 2 or any game that harboured under the illusion that crunch was 'necessary'.
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chris marron
(@sonofhal) reported
@EE New sim not working. Old one turned off. No live chat available, but advised to call 150. Not sure how I can do that with an inactive sim.