EE Outage Report in Chertsey, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Chertsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Chertsey, England
The most recent EE outage reports came from the following cities: Greenford, Hounslow, Hayes, Weybridge, Uxbridge, Epsom, Guildford, Sunbury-on-Thames, Brentford, Aldershot, Slough, Farnborough, Kingston upon Thames, Wembley, and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Greenford
|
Phone | 1 day ago |
|
Hounslow
|
Internet | 2 days ago |
|
Hounslow
|
Internet | 2 days ago |
|
Hayes
|
Internet | 4 days ago |
|
Weybridge
|
Internet | 6 days ago |
|
Hounslow
|
Internet | 7 days ago |
Community Discussion
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EE Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England@EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble
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Nick Swan (@MrNickSwan) reported from Richmond, England@EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat
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Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Shanny (@MissShannyToms) reported from Brentford, England@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?
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🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
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Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England@EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic
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Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE are your app and website down? Can’t log onto either
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Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
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Farhoud Chaparian (@ChaparianF) reported from West Molesey, England@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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Steve Murrell (@mobiasstrip) reported from Richmond, England@EE data service down in Twickenham. Do you know when it will be back up?
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John Want (@MontyWanty) reported from Spelthorne District, EnglandHello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
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Charli R (@RojasLahoz) reported from Brentford, England@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Paul Harris (@slowalloon) reported from Hounslow, England@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
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Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England@EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble
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Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England@EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic
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🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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Charli R (@RojasLahoz) reported from Brentford, England@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ᖇEᗩᒪᗰᑌᑎᑕᕼIE 🇺🇦 (@RealMunchie) reportedYO @EE you ask me to go into DM's, I reply with info and you dont even acknowledge my DM's...... POOR!
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Sarah Mitchell (@sjparker517) reported@EE how come when a mast is down some people get money off their bill and some don’t. 4 phones with you in our house and not a single one works. Day 4 now. Poor customer service let alone phone service !! 🤬
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Sam 🍫📚🏁👩🏻🏫 (@AFamilyUK) reported@EE am I able to speak to or message somebody about network unlocking a Samsung S10 pls? We've used the code provided but it's locked the phone after too many attempts. Thank you.
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Emily (@EmilyPrice1993) reported@EE Everytime I call your Customer Service team the signal is very poor and we are unable to hear each other. I’ve tried calling in several different locations but the same issue occurs. Is there any way that this issue can be looked into or I can be contacted in another way?
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David Quinn (@thedavequinn) reported@EE Thank you. I was able to get through to support on the phone and they resent the missing Next Steps email, so we are all good 👍🏻 Would suggest someone fixes the phone number verification on your website though; some people don’t have U.K. phones at the point they are ordering:)
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ᖇEᗩᒪᗰᑌᑎᑕᕼIE 🇺🇦 (@RealMunchie) reported@SoloFlawed I feel this right now with the Issues im having with little to no internet or service with @EE Been in a Twitter chat now for 2hrs and going nowhere fast.
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Amrita Thakur (@AmritaT02814794) reportedSeriously appalling service from @EE @BT. I have now spoken to 10 different people who don't know how to get a home telephone number transferred (these 2 companies are merging). I have been passed from the sales team to the tech team and all sorts and incurring extra charges,
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Kira Herdman (Legally) 🏳️⚧️ 🏳️🌈 🌹 (@kiraherdman) reportedWell at least @ee helps. Fault on my broadband line, fair enough. Networks go down every so often. An extra 50Gb on my phone so I can use it as a hotspot while they sort it. Well done !!!
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distant teacher (@TeacherDistant) reported@EE absolute useless customer care- transferred my number over to u- gave my number to business and business number to me- wasted 3 hours on phone ringing after various incidents connected with transfer- no resolution whatsoever and nobody seems bothered
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Tesco Mobile (@tescomobile) reported@mrcflknr @EE Hi there Marc. VoLTE is something we support, however depends on your location and hardware. Unfortunately Wi-Fi calling isn't currently support, however has been fed back to the relevant team on your behalf - Callum