EE Outage Report in Chertsey, Surrey, England

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Chertsey, England

The most recent EE outage reports came from the following cities: Wembley, Slough, Guildford, Greenford, Hounslow, Hayes, Weybridge, Uxbridge, Epsom, Sunbury-on-Thames, Brentford, Aldershot, Farnborough, Kingston upon Thames, and Woking.

City	Problem Type	Report Time
Wembley	Internet	36 minutes ago
Wembley	Wi-fi	36 minutes ago
Wembley	Wi-fi	36 minutes ago
Wembley	Internet	2 hours ago
Slough	Phone	2 days ago
Guildford	Internet	4 days ago

Community Discussion

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EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

• 
  Kurt Kiefer (@k1rtk) reported 4 minutes ago from Ealing, England

  @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

• 
  LukeClark (@LukeCla49671833) reported 13 minutes ago from Esher, England

  @EE @wembleystadium I can not get any single on my phone is the single down in claygate

• 
  Mark Newman (@Mark_BeerArt) reported 17 minutes ago from Epsom and Ewell District, England

  @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

• 
  Ian Davies (@TheMist1701) reported 26 minutes ago from Spelthorne District, England

  @EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.

• 
  Stu (@StuLaws_) reported 30 minutes ago from Hillingdon, England

  @EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.

• 
  kev beaumont (@kevbeaumont1984) reported 32 minutes ago from Richmond, England

  @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

• 
  Anit (@anit3) reported 32 minutes ago from Brentford, England

  @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

• 
  Anit (@anit3) reported 37 minutes ago from Brentford, England

  @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

• 
  veronique enright☀️ (@Veronique7) reported 42 minutes ago from Esher, England

  @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

• 
  holly (@ANOBRAINHOLLY) reported 44 minutes ago from Hounslow, England

  hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

• 
  Sebastian Garner (@sebgarner) reported 44 minutes ago from Bracknell, England

  @EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful

• 
  🎄 Barnaby and Chris 🎄 (@AmbroseBarnaby) reported 46 minutes ago from Richmond, England

  @EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby

• 
  Coopers Coffee Bar (@CoopersCoffee) reported 46 minutes ago from Hillingdon, England

  @EE Help I can’t get travel data pass to work online 🙄 & your offices are shut

• 
  paul massey (@mass1976p) reported 49 minutes ago from Kingston upon Thames, England

  @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

• 
  ponkysue (@ponkysue2) reported 52 minutes ago from Hounslow, England

  @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

• 
  dominnique karetsos (@DKaretsos) reported 54 minutes ago from Richmond, England

  @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

• 
  peter (@peter33266430) reported 55 minutes ago from Hillingdon, England

  @EE EE have completely messed up my bill again I just can’t believe it’s dressing me out , £129 for 1 month when I have unlimited minutes unlimited txts and unlimited Data I rang customer service she’s confused aswel so I don’t know what to do

• 
  Anit (@anit3) reported 56 minutes ago from Brentford, England

  Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

• 
  Tom (@Para_Tom999) reported 58 minutes ago from Camberley, England

  @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

• 
  Theresa Godly (@GodlyTheresa) reported 59 minutes ago from West Molesey, England

  Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sock Bot (@SockBot) reported 1 minute ago

  @EE Intermittent broadband network dropping in East Bristol.

• 
  David Webb (@DavidWebb1975) reported 6 minutes ago

  @SteveHyndside @btsport @EE Ps they're lying. I've waited over a month now and made 3 phonecalls chasing it. Still no service.

• 
  Kucfti (@kucfti) reported 6 minutes ago

  @ThreeUKSupport Absolute rubbish. It's been like this for 3 days now. Your signal is obviously not strong enough for the area I live. There's obviously way too much traffic on your equipment. Trying @ee this afternoon.

• 
  del (@delythw73) reported 9 minutes ago

  @EE No my broadband is not with yourselves. I have been trying to use my mobile data with you & its slow & not loading things

• 
  Gbenro (@DegbenroH) reported 11 minutes ago

  @EE Good day, I am unable to download your app from play store, It keeps saying NOT COMPATIBLE. I couldn't also complete your online registration into MY EE account. Kindly help look into this.

• 
  Andi (@greensyncro) reported 11 minutes ago

  @EE I keep asking for help and keep being ignored

• 
  Jason Rowe (@jrowe10204) reported 12 minutes ago

  @EE how network and signal nit working and go to upgrade phone the cost so much been with for 20 year now no Loyalty Discount cheap to go to some else

• 
  Crypto by Lawerg (Bitcoin and Altcoin designs) (@CryptoLawerg) reported 13 minutes ago

  @EE My EE home broadband went down 5 mins ago.

• 
  Stuart from Manchester (@Stuart_stribs) reported 14 minutes ago

  @ShropshireStar Whilst @EE may have provided 5G in the town the service outside is very poor frequently no signal for days on end and many areas that still only have 3G and no 4G for voice calls

• 
  Carly 💫 (@cmc94x) reported 16 minutes ago

  @EE Have tried to view my upgrade options via your website for MONTHS now and always get to the 'sorry! We couldn't find that page'. Checking tweets from others shows this issue goes back at least a year. Can't your web team look into this rather than asking us to call instead?