EE Outage Report in Chertsey, Surrey, England

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Chertsey, England

The most recent EE outage reports came from the following cities: Guildford, Greenford, Hounslow, Hayes, Weybridge, Uxbridge, Epsom, Sunbury-on-Thames, Brentford, Aldershot, Slough, Farnborough, Kingston upon Thames, Wembley, and Woking.

City	Problem Type	Report Time
Guildford	Internet	1 day ago
Greenford	Phone	3 days ago
Hounslow	Internet	4 days ago
Hounslow	Internet	4 days ago
Hayes	Internet	5 days ago
Weybridge	Internet	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

• 
  Sharon Sandhu (@gooness78) reported 3 minutes ago from Slough, England

  @EE I am a 20yr+ customer of EE since the days of Orange. Ive never missed a payment, always renewed contracts and have been a fiercely loyal customer. This is the 1st time I have asked for help from a company I trusted to be told 'There is nothing we can do for you'. #leavingEE

• 
  Jamie (@JamieSenitt) reported 8 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  Doug (@dougmortonagain) reported 8 minutes ago from Ealing, England

  @EE I was, but the signal seems to be back now. Thanks anyway!

• 
  Lady Vix Seaxman (@VixSeaman) reported 16 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  Oh Fuffuxake! (@TheChauffeur_) reported 21 minutes ago from Richmond, England

  Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

• 
  Jamie Chapman Dixon (@Jamiecdixon) reported 24 minutes ago from Spelthorne District, England

  @EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam

• 
  Coopers Coffee Bar (@CoopersCoffee) reported 25 minutes ago from Hillingdon, England

  @EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help

• 
  Doug (@dougmortonagain) reported 29 minutes ago from Ealing, England

  @EE Hi, the issue has returned. I have no service again.

• 
  Pawlie (@Si11y3gg) reported 30 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Vìncere. (@VictorJ1987) reported 31 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 32 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

• 
  James Vertigan (@jamesvertigan) reported 33 minutes ago from Ealing, England

  @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

• 
  CFCHadders (@NeilHadley2) reported 40 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Depraved Acid (@DepravedAcid) reported 41 minutes ago from Hounslow, England

  @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

• 
  James Vertigan (@jamesvertigan) reported 41 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

• 
  OnlyGayWorthKnowing (@HrHJamesKnight) reported 45 minutes ago from Spelthorne District, England

  @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

• 
  Doug (@dougmortonagain) reported 50 minutes ago from Ealing, England

  @EE hi, I have no signal in W5, is there a fault?

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 51 minutes ago from Richmond, England

  @dmills87 @EE I agree with you, they should really support quick transfer!

• 
  James C Green (@jamesCgreen93) reported 55 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  I am Robin (@robinhamilton77) reported 57 minutes ago from Esher, England

  @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Bishop 🙈🙉🙊 (@Stevebi27465893) reported 7 minutes ago

  @LozzaFox @virginmedia Try switching to @EE brilliant service 👍🏻

• 
  DeliveryDemon (@DeliveryDemon) reported 8 minutes ago

  @ee when your systems fail to send texts how do you justify suggesting reporting via text #grossincompetence

• 
  Alan Jury (@alanjury) reported 8 minutes ago

  Had a broadband sales call from @EE just now. I was told only EE and BT can provide FTTP service in my area. This is untrue, and when challenged sales person backtracked. But it seems I can’t make a complaint as I don’t have an account!

• 
  Growth 🌈 (@loulouisgrowing) reported 11 minutes ago

  @EE hi are there any issues reported in the Gants Hill area (IG2) as my phone won’t call out or receive calls (but my WhatsApp is fine)?

• 
  Colin Wright (@ColinTheMathmo) reported 12 minutes ago

  @EE ... others will know, and (c) so I can look to get some sort of resolution once the service is up and running. Assuming it gets sorted properly, I'll tweet about that too. If it gets resolved to my satisfaction, people will know.

• 
  Ashok Punj (@ashpunj) reported 13 minutes ago

  @EE help ive just received a bill for £45. It contains call to Brazil and multiple messages to Australia. I've contacted customer services but I'm not happy that I've been charged for a bill I cannot afford.

• 
  Golfmadjock (@golfmadjock) reported 17 minutes ago

  @EE can you tell me if there is an issue with mobile signal in the Stepps area of North Lanarkshire, I have lost all mobile signal all of a sudden. ?

• 
  D (@MissGooner92) reported 18 minutes ago

  @EE Hey guys, not able to make calls from any EE phone in my house, is there a problem with the network?

• 
  Kai Giritli (@KaiGir) reported 19 minutes ago

  @EE outage in Gillingham with internet right at the end of my working day. Any ETA on a fix?

• 
  ♡ Stacey Whitfield ♡ (@staceyw87) reported 21 minutes ago

  @EE hi ya, I'm a customer.kf yours but fkr some reason when I send a text message he automatically sends 2 or 3 times but with me only sending once