EE

EE Outage Report in Chertsey, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chertsey, Surrey, England 12/18/2025 09:20

December 18: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chertsey, Surrey, England

The most recent EE outage reports came from the following cities: Uxbridge, Wembley, London, Bracknell, Epsom, Northolt, Weybridge, Uxbridge, Guildford, Cobham, Woking, Byfleet, Hounslow, Slough and Hayes.

Loading map, please wait...
City Problem Type Report Time
United KingdomUxbridge Total Blackout
United KingdomWembley Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomBracknell Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • AmbroseBarnaby 🎄 Barnaby and Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • StuLaws_ Stu (@StuLaws_) reported from Hillingdon, England

    @EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.

  • Para_Tom999 Tom (@Para_Tom999) reported from Camberley, England

    @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

  • kevbeaumont1984 kev beaumont (@kevbeaumont1984) reported from Richmond, England

    @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

  • ponkysue2 ponkysue (@ponkysue2) reported from Hounslow, England

    @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

  • ANOBRAINHOLLY holly (@ANOBRAINHOLLY) reported from Hounslow, England

    hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @EE hi EE I would like to put in a complaint and I want to put in a complaint to Cisas and the ombudsman communications please

  • CoopersCoffee Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England

    @EE Help I can’t get travel data pass to work online 🙄 & your offices are shut

  • TheMist1701 Ian Davies (@TheMist1701) reported from Spelthorne District, England

    @EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.

  • k1rtk Kurt Kiefer (@k1rtk) reported from Ealing, England

    @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • smartpicsuk The Burtons (@smartpicsuk) reported from London, England

    @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

  • peter33266430 peter (@peter33266430) reported from Hillingdon, England

    @EE EE have completely messed up my bill again I just can’t believe it’s dressing me out , £129 for 1 month when I have unlimited minutes unlimited txts and unlimited Data I rang customer service she’s confused aswel so I don’t know what to do

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • AzzyChill 🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • DKaretsos dominnique karetsos (@DKaretsos) reported from Richmond, England

    @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • S_cornwall11 S (@S_cornwall11) reported

    @EE 4g/3g not working in Plymouth.

  • TravelWithEars Chris Robles (@TravelWithEars) reported

    @EE Hi, I am in Italy, roaming selects ITim or Iliad as networks, but when I try to make calls to Italy or the UK, it tells me Network not available for voice calls. Please let me know what could be the problem and how to fix it. My roaming is enabled and used to work fine b4

  • LizzyFauvel Lizzy Fauvel🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@LizzyFauvel) reported

    Hey @EE had terrible reception for the last few days and no data. Can you help please? Is there some working going on?

  • MoG84042826 Mo G (@MoG84042826) reported

    @EE Hi, my new sim is still not working. Its been 24 hrs.

  • DavidRoberts07 Sir David Roberts (@DavidRoberts07) reported

    @EE It’s getting me down Matty it really is. I just want to be able to talk to people on the phone without being cut off. Signal is crap and 4G is so slow it’s quicker for me to turn on my PC, wait for it to load up then use the internet rather than just using the phone.

  • MorleyyXX MorleyyX (@MorleyyXX) reported

    @GeoJackHD @EE They give me money off quite alot for the shocking service

  • DavidKGrills David Grills (@DavidKGrills) reported

    @ColinTheMathmo @EE I think it came down to economics for us. We had two mobile phones and a land line, so we dropped the land line. I can't picture having a land line now.

  • jadeavenet Jade (@jadeavenet) reported

    @EE looking to upgrade my phone but can’t get through on the phone, online chat is offline and text service doesn’t work?? Might reconsider upgrading now and cancelling instead…

  • cduncan68 Carole (@cduncan68) reported

    @EE Mobile phone service is awful for the past 2 days. What is happening??

  • DavidKGrills David Grills (@DavidKGrills) reported

    @ColinTheMathmo @EE Nice. Call quality is an issue. I am shocked it has been so long that we quit our landline.