EE Outage Report in Chertsey, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 19: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent EE outage reports came from the following cities: London, Northolt, Uxbridge, Wembley, Bracknell, Epsom, Weybridge, Uxbridge, Guildford, Cobham, Woking, Byfleet, Hounslow, Slough and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| Northolt |
Phone | |
| Uxbridge |
Total Blackout | |
| Wembley |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Owenden
(@owenden172000) reported
from
Hounslow, England
@ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯
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Kieran
(@kearneykd) reported
from
Brentford, England
The irony of @EE sponsoring Wembley Stadium when their network becomes unusable whenever there's an event on @EEComplaints @EEnetworkprobs
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Paul Hooray Forrester
(@cookie_985_) reported
from
Richmond, England
Anyone else on @EE having problems with the network
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄
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Tianna, the Writer 🌺
(@rebirthoftee) reported
from
Brentford, England
@CairoMcF @EE They're getting on my damn nerves
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Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.
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natasha browne
(@TashaBrowne) reported
from
Hillingdon, England
@paul2v @HillingdonNHSFT @EE I’ve no idea.....I never see anything on twitter until hours later...but I’m not bothered about it
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Damian Kinsella
(@damokins82) reported
from
Hounslow, England
Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!
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Borja Bilbao
(@Borja_Bilbao) reported
from
Hounslow, England
@EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Tianna, the Writer 🌺
(@rebirthoftee) reported
from
Brentford, England
@EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.
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Joshua Van Der Sluys
(@icaruskarin) reported
from
Brentford, England
Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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Sameer 🏴
(@gooey89) reported
from
Richmond, England
@EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....
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Maya Stone
(@elusivemoment) reported
from
Kingston upon Thames, England
@EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@TerrySpringer19 @EE My own personal phone and Sim cards. Still down.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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𝕜𝕚𝕣𝕤𝕥𝕪 🏴
(@kforkirsty_) reported
@EE it’s been 3 days and i still have no signal on my phone?
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Fiona-Rhiannon
(@FionaRhiannon) reported
@EE Hi, I really need some help with my EE account please. I can’t call as I’m in the USA and you’ve blocked my roam further smart benefit so I can’t use my phone and I need this issue resolving please
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Richard Munks
(@mellowrich) reported
@stephenbudd @EE That's mental, I would switch to a different network provider, I'm with Sky Mobile (uses the O2 network) I'm moving to Europe in 2 weeks and checked they aren't planning to charge for roaming
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Richard Munks
(@mellowrich) reported
@stephenbudd @EE That's mental, I would switch networks, I'm with Sky Mobile (uses the O2 network, at the moment they aren't planning to charge for roaming
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Daniel
(@_HopperLUFC) reported
from
Workington, England
@EE Morning, could I get some help with my order please I left a DM 3 days ago. Ordered a PS5 on Tuesday and heard nothing since, it said it could take up to a week but people have already got theirs and I’ve got no emails or texts or anything.
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Donmanohar4
(@donmanohar4) reported
@FionaRhiannon @EE Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_account_recovery on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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macalvert
(@macalvert2) reported
@Northpowergrid LS29 power off since 3am also taken out local @EE mobile service? Any update?? Appreciate we are just some of lots in this situation.
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Alison Berry 🇪🇺
(@BerryMusic2) reported
@EE App not working
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SueStanley
(@SusanSt20912599) reported
@EE Overhead cables severed and pole down at my location how do I report we have NO internet connection. Police on scene.
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Jason Martin
(@jmartin1992) reported
@EE cancelled my order (without notifying me), told me it was my fault, didn’t refund my money, have left my account in limbo and now i’m told its 72 hrs to fix the issue, then I can graciously try and upgrade again… So much for no.1 network #nothappy