EE Outage Report in Chertsey, Surrey, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (29%)
-
Total Blackout (13%)
-
Wi-fi (11%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent EE outage reports came from the following cities: Hounslow, London, Hayes, Weybridge, Uxbridge, Epsom, Guildford, Sunbury-on-Thames, Brentford, Aldershot, Slough, Farnborough, Kingston upon Thames, Wembley and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Internet | |
| Hounslow |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Phone | |
| Hayes |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
-
Steve Murrell
(@mobiasstrip) reported
from
Richmond, England
@EE data service down in Twickenham. Do you know when it will be back up?
-
Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
-
🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
-
Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE are your app and website down? Can’t log onto either
-
Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
-
Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.
-
Joe Miller
(@joemiller862) reported
from
Spelthorne District, England
@MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move
-
🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
-
Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE
-
Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
-
Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
-
Paul Modley
(@pmodley) reported
from
Ealing, England
@JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision
-
Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
-
Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
-
Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
-
Paul Harris
(@slowalloon) reported
from
Hounslow, England
@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
-
‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
-
Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
-
Damien
(@Damien93) reported
from
Richmond, England
@EE my signal is awful today, whats going on?
-
Shanny
(@MissShannyToms) reported
from
Brentford, England
@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Naweed Sadiq
(@Suave_Nav) reported
Come on @EE. Cannot receive or make calls and no 4G. Cannot receive text messages. If I step out to my local Sainsbury and my wife has some last minute add on’s, she’s blaming me for not picking up my phone. Help me out here. All weekend long and still today
-
Anon
(@work_contact) reported
@EE Called twice now regarding order 0019981856 but both calls gave zero help. Device was due on 28th, but still no idea what's happening. Please help!!
-
No neck
(@Hash245678) reported
@EE I DONT CARE ROBLOX IS DOWN
-
JD_73
(@RetroGameLord1) reported
@EE Hi David - Have about a year left on my contract but the signal in my area is appaling. Basically cant use my phone outside as signal drops all the time so was looking at what all options may be
-
VictoriaRose
(@VictoriaRose899) reported
@EE I feel so sad Michael. I rang & got such great customer service. Was told everything is fine, it's sorted. Well guess what. It wasn't and now you've taken all the money I had left for the month because of a mistake EE made!!! Thanks so much for absolutely doing nothing. So mad😠
-
Just Call Me JJ 🇯🇲🇬🇧
(@ManLikeJJ) reported
@Arnecliffe @nikolajht @EE Morning All, I've been monitoring this since Saturday but I still have the same issues at present unfortunately 😔
-
Becca 👩🦽🌱🏳️🌈
(@VeganSpoonie_) reported
@EE sorted some broadband out through yourselves last week and was told the hub would arrive Friday and service would start Monday… except the hub arrived Saturday and I’ve just received an email saying my service doesn’t start until tomorrow, up to 11:59pm. What gives?!
-
Martin Tull
(@MartinTull1) reported
Just missed an In-Play because of your lousy signal @EE. You owe me £35!
-
Dan
(@MRDJC1990) reported
Hi @EE , I placed an order a week ago and I’ve had no update on delivery! Shocking customer service.
-
CG’🌻
(@missycsg) reported
@EE That’s what I’ve been trying the last couple of days and a ‘start conversation’ button never actually comes up for me to start a chat…..