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EE Outage Report in Chertsey, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chertsey, Surrey, England 01/29/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chertsey, Surrey, England

The most recent EE outage reports came from the following cities: Ealing, London, Leatherhead, Greenford, Warfield, Wembley, Ashtead, Shepperton, Guildford, Southall, Hounslow, Slough, Maidenhead, Brentford and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Internet
United KingdomLondon Internet
United KingdomLeatherhead Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    @EE we have terrible signal in sm6 can u update

  • IwonaSadowska Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • CesaireF francky (@CesaireF) reported from Maidenhead, England

    @Top_CashBack @EE With @Top_CashBack the advertised cashback amount never the one received. @quidco is more reliable

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • nicholasburlin Nick Burlin (@nicholasburlin) reported from Kingston upon Thames, England

    @EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!

  • westiee Alicia (@westiee) reported from Richmond, England

    @EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP

  • absentxminded Hannah (@absentxminded) reported from Spelthorne District, England

    Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months

  • AviatorDavid David Cheung (@AviatorDavid) reported from Ealing, England

    @EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.

  • MeetuSuraj ComplaintBox (@MeetuSuraj) reported from Slough, England

    had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • Lgandara93 Lucy. (@Lgandara93) reported from Ealing, England

    @EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡

  • iKaremk HaflaNextDoor (@iKaremk) reported from Hillingdon, England

    @EE hi I need some help with my account

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!

  • MattWyattUK MΔTT WY∆TT (@MattWyattUK) reported from Ealing, England

    Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • HelendixonHelen Helen Dixon (@HelendixonHelen) reported from Richmond, England

    @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

  • JimGormleyPhoto Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AbbiJon18183644 Abbi Jones (@AbbiJon18183644) reported

    After several years of being a customer, having several calls begging me to stay with them @EE have now left me without a phone for 12 days. Disgusting!!

  • potatoe_greg Greg (@potatoe_greg) reported

    @EE I’ve already asked Vodafone, they are not family friendly. Three have an awful network and we need to leave ASAP. Can you help me with a sim only deal for 4 phones and 1x bill/ direct debit?

  • JamieHoult3 Jamie Hoult (@JamieHoult3) reported

    @EE @HesterGikas I'm having same issue it says Additional payer authentication required to complete your payment but nowhere to type code please help

  • mrs_harket SprostonCharlatan🌱 (@mrs_harket) reported from Rayleigh, England

    Why is the @EE site always so slow and awful?

  • Blackers2 Keef (@Blackers2) reported

    @EE I've just bought a SIM pack for my wife To swap her over and the My EE app doesn't work, just get an error message telling me to try again later. Lots of other similar reports. Will it be fixed tonight or shall I throw away and go with Giff Gaff instead?

  • run4fitness Emma🏃🏽‍♀️📚🧩🏡🌷 (@run4fitness) reported

    Unhappy with @EE service.Friend renewed contract with btsport add on,can only view on phone.Contacted you 3 times, each time you say it'll be fixed but need to wait 24 hours for the large screen viewing to be activated. It is still not working 😡

  • DavyGavin1 Davy Gavin 🏴󠁧󠁢󠁳󠁣󠁴󠁿 for freedoms sake. (@DavyGavin1) reported

    @EE You are the worst provider out there,completely ignore your customers. Even when they have spent hours upon hours trying to sort things out. You hit them with absolute gobbledegook,customers who have been with you for years as well.I will be taking my complaint to the ombudsman😡

  • Lindsey77706854 Lindsey Martin (@Lindsey77706854) reported

    @EE hi, I added a PS 5 to my account today, and added my parents home address for delivery as it’s a present for my son and I work 8am til 6 so can’t guarantee I would be home for delivery. My email says I need to be the one who takes delivery with my ID.. now panicking! Help!

  • Adams86542563 Adams (@Adams86542563) reported

    @HeidiTaylor86 @EE contact #Dovacrack on Instagram for support he is legit and reliable he can help you out

  • coupie141 Brett Coupland (@coupie141) reported

    @ee when a contract includes roaming and precious pre departure texts to confirm why is this not happening? I can’t text as I have no signal and yet you don’t reply to pm tweets or normal tweets!