EE Outage Report in Chertsey, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent EE outage reports came from the following cities: London, Slough, Ealing, Worcester Park, Hounslow, Feltham, Uxbridge, Wembley, Guildford, Camberley, Northolt, Uxbridge, Maidenhead, Woking and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| Slough |
Internet | |
| London |
Internet | |
| Ealing |
Internet | |
| Ealing |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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Paul Harris
(@slowalloon) reported
from
Hounslow, England
@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Nick Swan
(@MrNickSwan) reported
from
Richmond, England
@EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat
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John Want
(@MontyWanty) reported
from
Spelthorne District, England
Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic
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Damien
(@Damien93) reported
from
Richmond, England
@EE my signal is awful today, whats going on?
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James C Green
(@jamesCgreen93) reported
from
Kingston upon Thames, England
@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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Jamie
(@JamieSenitt) reported
from
Kingston upon Thames, England
@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@dmills87 @EE I agree with you, they should really support quick transfer!
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble
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Jamie Chapman Dixon
(@Jamiecdixon) reported
from
Spelthorne District, England
@EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Eddie mcsheffrey
(@eddzz_) reported
@Andy_1098 @EE I’ve been with @EE for about 6 plus years now, I’ve got 2 phones and broadband with them an it always goes up, never any loyalty discounts other than the bare minimum
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Robert Mason
(@masonrj1) reported
@VodafoneUK warns that they will (contractually) not guarantee supply of mobile signal. So I have to restart my iPhone 16 every time I get home to ensure WiFi calling connects 🤯 @EE provided a perfect service indoors so to move to them cost £116 Early Termination Fee 😡 @Ofcom
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Rordy
(@RordyHollis) reported
@Andy_1098 @EE My sim only deal with EE unlimited everything at £8 per month, admittedly I’ve home broadband with them too, I can’t imagine any other network would beat them
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Csfn
(@ChaseyNewton) reported
@EE “We do want you to use your online account” clearly you don’t . Please call me and I want to make a complaint
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lee harris
(@leeharris85) reported
@EE @Andy_1098 That’s a lie on my app you’ve offered me a 17 pro max when I call to upgrade you tell me I can’t have it as you’re looking at the wrong account number not my issue! Andy is right 27 years I’ve been with Orange/EE no loyalty rewarded for me at all
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Points Hound
(@Loveapointsdeal) reported
@graeme_little @EE @Andy_1098 I’ve changed all mine to Lyca Mobile, they use the EE network so you get the same service and they are a fraction of EE’s prices.
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lee sutton
(@leemsutton) reported
@EE customer service is shocking. Waiting on the online chat for ages and no agents coming on. Sim card has stopped working
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Tessa
(@tessabreenmusic) reported
@EE after storm Goretti residents of TR12 have had no internet since Jan 8th. This means vulnerable, elderly people cannot phone emergency services or speak with loved ones. Can you give me an estimate when they will be back online?
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Ken P
(@kenredsraf) reported
@EE no phone signal in CH7 5LQ Any ideas ? Usually pretty good
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Sarah✨
(@Sazzyness) reported
@EE Hi, I got a message saying that you'd updated some of my network settings & to restart my phone last week which I did, but I'm still receiving the same message every few days. Do I just ignore it or still have to restart each time?