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EE outages and service status in Chertsey, England

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Full Outage Map
  • EE generated 2 outage signals in the last 24 hours around Chertsey, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 28, 6:58 PM GMT+1.
  • 60% Internet (60%)
  • 30% Phone (30%)
  • 10% Wi-fi (10%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Chertsey, England

The most recent EE outage reports came from the following cities: Ealing, Southall, Dorking, Maidenhead, Richmond, Twickenham, Northolt, Woking, Leatherhead, Slough, Guildford, Greenford, Hounslow, Hayes, and Weybridge.

CityProblem TypeReport Time
Ealing Internet 8 hours ago
Southall Phone 10 hours ago
Southall Internet 2 days ago
Dorking Phone 4 days ago
Maidenhead Internet 5 days ago
Richmond Phone 6 days ago

Nearby cities with recent reports

Southall

2 recent signals

10 hours ago
Ealing

1 recent signals

8 hours ago
Dorking

1 recent signals

4 days ago
Maidenhead

1 recent signals

5 days ago
Richmond

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

  • prasulm
    PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • pmodley
    Paul Modley (@pmodley) reported from Ealing, England

    @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @EE why doe EE never call a customer when promised it’s not that it’s going to cost them anything anyway I find it so hard to believe, I have e mailed EE ll day yesterday with no reply Iam happy for EE to reverse charge me so frustrating, EE stress me out

  • MGVanessaJ
    MarleneJohnson (@MGVanessaJ) reported from Southall, England

    When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

  • ponkysue2
    ponkysue (@ponkysue2) reported from Hounslow, England

    @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

  • TheMist1701
    Ian Davies (@TheMist1701) reported from Spelthorne District, England

    @EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.

  • pietergriffin
    Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

  • gareth78t
    Gareth Thompson (@gareth78t) reported from Hillingdon, England

    @NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.

  • Praeceps69
    Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported from Hounslow, England

    @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

  • Fanboy2001
    Vick (@Fanboy2001) reported from Slough, England

    @EE Good morning is there a data issue with your network as unable to load or send via your network SL2 4HL

  • tykeharvey
    T y k e (@tykeharvey) reported from Worcester Park, England

    @ee 5G is worse than there 4G it never blood loads anything

  • therealgavinm
    Gavin Murray (@therealgavinm) reported from Brentford, England

    @EE why is your signal so crap around the stadium you sponsor #wembley

  • AmbroseBarnaby
    🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

  • mptickner
    Mark P Tickner (@mptickner) reported from Chilworth, England

    @MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms

  • StuLaws_
    Stu (@StuLaws_) reported from Hillingdon, England

    @EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.

  • PNagle72
    Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported from Southall, England

    @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

  • Ray32200186
    RAY of sunshine (@Ray32200186) reported from Winkfield, England

    @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

  • ChaparianF
    Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • Luis_AndresM
    Luis Andrés (@Luis_AndresM) reported from Richmond, England

    @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GordonMurdie
    Gordon Murdie (@GordonMurdie) reported

    @EE Thank you. I have already had a polite conversation. I, as a customer of many decades (and a pensioner), have been advised it's just tough luck and you wish £490 to get me to stop being overcharged. Very disappointed.

  • Kenguin34
    Kenguin (@Kenguin34) reported

    @EE If I'd known about these charges, I would NOT have bothered with the upgrade!! Absolutely shocking!! An extra £40+ on top of an already extortionate service!!

  • TonyCrystals
    Tony Crystal (@TonyCrystals) reported

    @Gwitter93 @EE I had a very similar problem, no one answers the phone either, when k eventually gave up and cancelled the DD they billed me for full 2 years of Sim only use. £600 for nothing. EE is shameless in its pursuit for profits. Avoid them at all costs.

  • KarimHarbott
    Karim Harbott (@KarimHarbott) reported

    @EE I’m done with your call centres. 3 months. No support. I’m not calling back. I’m writing to @Offcom about the most laughable awful service I’ve ever received.

  • BaroqueChic
    ⚫️ ElleQat (@BaroqueChic) reported

    @EE I’ve checked the app & I can’t find a ‘live chat’ option; it just diverts me via various irrelevant subjects to either ‘in-store’ help (useless; I’m housebound) or “ask the community”. Don’t you take responsibility as a company for your own lack of security? #BadCustomerService

  • samj2501
    Sam J (@samj2501) reported

    @EE @EE genuinely feel like I’m being punked every time I try and resolve a minor issue (caused my your employees) because it’s that insane how hard they seem to be making simple requests

  • denkmit
    Simon Patterson (@denkmit) reported

    @EE my mobile data has stopped working while roaming, your AI chat function is useless, and when I try calling customer support on either 150 or the other number I get a message telling me I've 'restricted these types of call.' What now?

  • _BNAG
    BNAG (@_BNAG) reported

    @EE how hard can it be to cancel my broadband!? My new provider couldn’t get you to do it. You couldn’t do it when I rang up, I was told I’d be contacted when it could be done, it’s been three days and nothing. This is ridiculous.

  • Paxo666UK
    Paxo666UK (@Paxo666UK) reported

    @EE Your coverage at @HeathrowAirport (airside Terminal 3) sucks! I’m not passing through I work here and on a daily basis I struggle to use my 5/4G

  • WolfChanChimmy
    Ɛ (@WolfChanChimmy) reported

    @EE I can login on the website but I need the app to be able to control my broadband as it wont let me edit or do anything.