EE outages and service status in Chertsey, England

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chertsey, England

The most recent EE outage reports came from the following cities: Surbiton, Richmond, Slough, Farnborough, Kingston upon Thames, Guildford, Hounslow, Southall, Dorking, Ealing, Maidenhead, Twickenham, Northolt, Woking, and Leatherhead.

City	Problem Type	Report Time
Surbiton	Internet	7 hours ago
Richmond	Total Blackout	8 hours ago
Slough	Internet	1 day ago
Farnborough	E-mail	3 days ago
Surbiton	Internet	4 days ago
Kingston upon Thames	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

• 
  Jonny Pugsley (@jonathonfp) reported 2 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  Ian Davies (@TheMist1701) reported 3 minutes ago from Spelthorne District, England

  @EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.

• 
  Doug (@dougmortonagain) reported 19 minutes ago from Ealing, England

  @EE hi, I have no signal in W5, is there a fault?

• 
  Sebastian Garner (@sebgarner) reported 22 minutes ago from Bracknell, England

  @EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful

• 
  Pervez Hassan (@PervezHassan10) reported 22 minutes ago from Hillingdon, England

  @EE yeah right #ripoff just check my bank statement I’ve been charged even though I don’t even use their network 125£#👎😹😿down the drain

• 
  Bridge🌼 (@rainbowfreak_x) reported 27 minutes ago from Hounslow, England

  @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

• 
  Dell Smith (@HowardDellSmit1) reported 29 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  peter (@peter33266430) reported 39 minutes ago from Slough, England

  @EE why doe EE never call a customer when promised it’s not that it’s going to cost them anything anyway I find it so hard to believe, I have e mailed EE ll day yesterday with no reply Iam happy for EE to reverse charge me so frustrating, EE stress me out

• 
  John Want (@MontyWanty) reported 41 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

• 
  Kerry Harrison (@kerrylou94) reported 42 minutes ago from Southall, England

  @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

• 
  Sutton Carers Centre (@SuttonCarers) reported 44 minutes ago from Epsom and Ewell District, England

  @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

• 
  RAY of sunshine (@Ray32200186) reported 45 minutes ago from Winkfield, England

  @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

• 
  Kurt Kiefer (@k1rtk) reported 45 minutes ago from Ealing, England

  @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

• 
  Pervez Hassan (@PervezHassan10) reported 45 minutes ago from Hillingdon, England

  @EE #Wellbeing that’s a 😂 I was scammed for > 6 m & during that time not a single statement message I am with V and I get post and other stuff I know I will never get my refund u guys owe me at least >400£ do the r thing admit I was gullible #EEstay away

• 
  veronique enright☀️ (@Veronique7) reported 48 minutes ago from Esher, England

  @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

• 
  veronique enright☀️ (@Veronique7) reported 49 minutes ago from Esher, England

  @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

• 
  Shanny (@MissShannyToms) reported 49 minutes ago from Brentford, England

  @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

• 
  Paul Harris (@slowalloon) reported 51 minutes ago from Hounslow, England

  @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

• 
  James C Green (@jamesCgreen93) reported 53 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  Trusted Touch Therapies (@TouchTrusted) reported 59 minutes ago from Hillingdon, England

  @EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keren Harrison ⚽️ (@KerenOrient) reported 9 minutes ago

  @EE I have tried all that and it has worked overseas with no issues previously 🤔 Have turned it on and off and toggled between airplane and no airplane - only works on wifi 😢

• 
  Catherine (@Kate00019) reported 15 minutes ago

  @EE hi, do you reply to the DMs? Been abroad, my number is deactivated, can't use the app and calling doesn't seem to work. I've DMd you. Please help 🥹

• 
  Dr E 🇵🇸🏳️‍🌈😷 #FreePalestine #MasksWork (@E_catservant) reported 15 minutes ago

  🚨SECURITY ALERT! If your @EE SIM card fails they require a maskless (& presumably no glasses / hat) scan of your face to replace it 🤬Also means any immunocompromised customer either risks their life or has to get a new phone number (top tip: NOT wt EE!)

• 
  Sally Finestone (@SallyFinestone) reported 16 minutes ago

  @EE It was suggested I get a WiFi extended but if the signal cuts (sometimes the TV buffers) I'm not sure that would help. Whilst that didn't bother me but explains recording fail because of lost power I didn't realise it was affecting team calls.

• 
  Beth Fairweather (@b_lfairweather) reported 23 minutes ago

  @EE then turned it back on after a LOT of discussing and promised to go back and listen to the sales call and call back and NEVER DID. Phoned back again and got fobbed off again. And the complaints form online doesn’t work

• 
  lee harris (@leeharris85) reported 24 minutes ago

  @EE how do you make a complaint about customer service?

• 
  Dean Tykester Holden 🩷🩷🩵🎗🩵🩵🩵🩵🩷🩷🩷🩷🩷🌻 (@thetykester) reported 28 minutes ago

  @WriteMindedPub @EE @Plusnet i switched to plusnet about 6 months ago, brilliant service first class customer service too, and deffo cheaper than EE my previous provider

• 
  David (@ramthelinefeed) reported 31 minutes ago

  @EE @nickduval Maybe your systems are ****? 🙈

• 
  Naser Khwaja (@naserkhwaja92) reported 32 minutes ago

  @omxran @EE Also never discuss tech with me. Just don’t.

• 
  ᵏⁱⁿᵍ ˡᵒᵒⁿᵍ ʷᵒⁿᵍ (@kingprawnball) reported 32 minutes ago

  @EE Already spoken to you, apparently it's a rare issue because @WeAreOpenreach made changes with their cables. Your support basically recommended I look elsewhere for a provider as there wasn't much he could do