EE Outage Report in Chertsey, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (35%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent EE outage reports came from the following cities: Hounslow, London, Slough, Wembley, Bracknell, Guildford, Maidenhead, Ealing, Greenford, Uxbridge, Leatherhead, Byfleet, Epsom, Southall and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic
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Jamie Chapman Dixon
(@Jamiecdixon) reported
from
Spelthorne District, England
@EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam
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Damien
(@Damien93) reported
from
Richmond, England
@EE my signal is awful today, whats going on?
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Nick Swan
(@MrNickSwan) reported
from
Richmond, England
@EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat
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Steve Murrell
(@mobiasstrip) reported
from
Richmond, England
@EE data service down in Twickenham. Do you know when it will be back up?
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE are your app and website down? Can’t log onto either
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Paul Harris
(@slowalloon) reported
from
Hounslow, England
@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
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Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Shanny
(@MissShannyToms) reported
from
Brentford, England
@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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John Want
(@MontyWanty) reported
from
Spelthorne District, England
Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Toby Jeffries
(@ErrantFrequency) reported
@EE Hi, need help... tweeted you 3 hours ago & no response, been to one of your shops & they cannot help; your PAYG pages still go from 'What number do you want to top-up?' to 'how much top-up?' & back again. Not enticing me from @ThreeUK with exemplary customer service, are you?
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Sally
(@SallyWindsor_) reported
Hi @EE - 360 told me this morning they couldn't help me and should go into my local store. I just went in and told them my issue and they told me, (actual words), that they 'didn't believe me' and that 'I should have noticed sooner.' Need to rectify ASAP, where do I go from here?
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Andrew Allison #StandWithUkraine 🇬🇧🇺🇦
(@andrew_allison) reported
@EE Wi-Fi calling is useful, but it’s not reliable. There are times when it stops working. The lack of mobile signal in my village has been raised many times by many people. It’s not just EE. Yet nothing is done. You raise your prices, but can’t give me a basic service at home.
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Tim
(@Tim17583334) reported
@EE I have no idea why it was not working. After resetting my phone and leaving it off for an hour it was fine. I was unsure what happened but my friends on EE was fine. I would like to let EE know how good you are at your job.
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Amy
(@icecoldbiebs) reported
@EE my data is working but it’s really slow to the point it may as well not work… what’s going on??
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Tim
(@Tim17583334) reported
@EE Hi Megan, where can I go to speak with one of your managers? I am so impressed with you, firstly for making contact then to follow up as well. Normally the customer service with EE is really poor. You are the first representative that has actually done your job and impressed me.
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Steve Evans
(@stumpy1955) reported
from
City of Kingston upon Hull, England
@EE disgraceful price increase I have been a customer for over 10 years I will be leaving at the end of my current contract
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Charlotte Little
(@MelKatMum) reported
@EE very shortsighted. Gouging above inflation increase from loyal customers when everyone is struggling. We may be locked in to current contracts but will not forget your disregard for customer loyalty - shame on you! Can’t wait to leave!
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Alan Barlow
(@RealMrGrumps) reported
@EE your new "Exciting visual phone service" is crap. Cannot get through to effing anyone. I'm getting called twice a day for some reason and I cannot even call you back. Utter shite.
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brookin
(@brookin) reported
@EE - putting bills up by 14% - you absolute shithouses. Definitely never getting another phone from you! Hiding behind absurd inflation to boost your profits. Tossers #CostOfLivingCrisis #EnoughIsEnough