EE Outage Report in Chertsey, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Chertsey come from postal codes KT16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at EE
EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent EE outage reports came from the following cities: London, Wembley, Twickenham, Camberley, Bracknell, Aldershot, Dorking, Epsom, Uxbridge, Slough, Hounslow, Richmond, Ealing, Chertsey and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Wembley |
Total Blackout | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Joshua Van Der Sluys
(@icaruskarin) reported
from
Brentford, England
Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Tianna, the Writer 🌺
(@rebirthoftee) reported
from
Brentford, England
@EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄
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Tianna, the Writer 🌺
(@rebirthoftee) reported
from
Brentford, England
@CairoMcF @EE They're getting on my damn nerves
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Owenden
(@owenden172000) reported
from
Hounslow, England
@ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯
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Damian Kinsella
(@damokins82) reported
from
Hounslow, England
Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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Sameer 🏴
(@gooey89) reported
from
Richmond, England
@EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....
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Alex Irons 🇪🇺
(@IRONSBREW) reported
from
Brentford, England
@EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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Alex Irons 🇪🇺
(@IRONSBREW) reported
from
Brentford, England
@EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.
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Mr Lorraine
(@MistaLorraine) reported
from
Kingston upon Thames, England
@EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves
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Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
@EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE
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Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.
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Paul Hooray Forrester
(@cookie_985_) reported
from
Richmond, England
Anyone else on @EE having problems with the network
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Del says GET JABBED AND WEAR A MASK!
(@DerkHat) reported
@EE So I don't need to do anything? I had to update the address I on my account, after I'd completed the upgrade as it was old info. Will that be an issue?
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Aimie Muir
(@aimie_muir) reported
@EE #EE everyone beware of the untrustworthy trade in promises on phone upgrades. I upgraded 2 phones, was promised monthly price reductions on my bill which have never materialised. Don’t trust what EE promises
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Rob
(@robertjsmith95) reported
@EE why do I have do service/connection?
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Pras Patel
(@pras_patel) reported
@EE But don't expect them to deliver it on the release day and don't expect them to let you have an update. Where is my phone? #CustomerService #fail #EE
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Darren
(@pvtbanner) reported
@spences10 Yeah. So that's your mobile speed? That's pretty bad, tried @EE ? I was using 4g modem and getting about 100mbps before we had fttp
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Andrew Hayes
(@ajh_1976) reported
@EE your coverage checker says that I can’t get 5G in my area but I can get 4 out of 5 bars 5G signal on my iPhone
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Dale Village
(@dalevillage18) reported
@EE my bt big screen isn't working 🤔 is this a common problem? Tried everything on BT's side
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David JP64
(@The_Maremma) reported
Internet reception at Turf Moor, Burnley with @EE is terrible during the game. I know lots of people are trying to access it at the same time… but people on @VodafoneUK don’t have the same problem. #twitterclarets
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Paul Baker
(@pbaker622) reported
@EE And that's just one more reason why I'll continue to be your customer come renewal time. Thank you EE
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Emma Pearson
(@Emma2021) reported
@EE Another complaint closed on my account.I am a very dissatisfied customer I don’t understand what more I need to say to get someone to review my contract !! Rubbish customer service 😡