EE

EE Outage Report in Chertsey, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chertsey, Surrey, England 11/21/2025 12:50

November 21: Problems at EE

EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chertsey, Surrey, England

The most recent EE outage reports came from the following cities: Ascot, London, Wembley, Hanwell, Slough, Maidenhead, Hounslow, Sudbury, Windsor, Farnborough, Guildford, Greenford, Twickenham, Brentford and Harlesden.

Loading map, please wait...
City Problem Type Report Time
United KingdomAscot Internet
United KingdomLondon E-mail
United KingdomWembley Total Blackout
United KingdomHanwell Phone
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.

  • TashaBrowne natasha browne (@TashaBrowne) reported from Hillingdon, England

    @paul2v @HillingdonNHSFT @EE I’ve no idea.....I never see anything on twitter until hours later...but I’m not bothered about it

  • TBone1170 Tony L (@TBone1170) reported from London, England

    @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @TerrySpringer19 @EE My own personal phone and Sim cards. Still down.

  • LeeButterley utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • icaruskarin Joshua Van Der Sluys (@icaruskarin) reported from Brentford, England

    Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭

  • damokins82 Damian Kinsella (@damokins82) reported from Hounslow, England

    Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.

  • cookie_985_ Paul Hooray Forrester (@cookie_985_) reported from Richmond, England

    Anyone else on @EE having problems with the network

  • gooey89 Sameer 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@gooey89) reported from Richmond, England

    @EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @CairoMcF @EE They're getting on my damn nerves

  • owenden172000 Owenden (@owenden172000) reported from Hounslow, England

    @ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • NigelPDavies Nigel Davies (@NigelPDavies) reported

    @EE just thought you'd like some feedback on your new "visual service" - it is terrible. When you ask to talk to someone you really don't want a txt. I've now wasted 15 mins trying to cancel roaming add on unsuccessfully. It shouldnt be this hard!

  • SILEeeles S1L3 (@SILEeeles) reported

    @XboxP3 @EE Shame it’s with the most extortionate expensive network in the UK

  • AwesomeUKFacts Awesome UK Facts 🇬🇧 (@AwesomeUKFacts) reported

    @Cloud681 @IdleSloth84_ @EE Xbox never had a 10 year cloud deal with EE before. What are you talking about?

  • DSByr2022 DSB (@DSByr2022) reported

    @XboxP3 @EE As an EE customer, this means that it would work maybe 10% of the time and when it does work it will be like being back in the days of dial up.

  • PlayforthSarah Sarah-Kimberley (@PlayforthSarah) reported

    @EE so you take the phone of a disabled customer in for repairs just to not fix it and now leaving her without a phone for multiple days. Liar about managers giving call backs! Disgusting!

  • odean14 odean14 (@odean14) reported

    @XboxP3 @EE You don't need Activision Blizzard to make those deals. Buying Companies that have the most popular multiplatform games and make them exclusives, to get gamers to come to your platform is anti competitive. And bad for gamers. These " Deals" are a blatant distraction from the fact

  • BeardedHound The Bearded Hound (@BeardedHound) reported

    @XboxP3 @EE @EE are probably the worst company you could pick. They like to add wee sneeky extra charges to your bill just because money.

  • PlayforthSarah Sarah-Kimberley (@PlayforthSarah) reported

    @BillyBrownSongs @EE I'm the same, no one replies I just get calls saying I'm going to be blocked on social media when all I did was upload evidence of a member of staff lying and making malicious calls to emergency services

  • sensubean44 Senzubean44 (@sensubean44) reported

    @fluesy_bluesy @XboxP3 @EE Tell Sony to put a browser on the ps5 problem solved

  • VUUUSAS YU (@VUUUSAS) reported

    @Tyrant002model @XboxP3 @EE Dumbass like for real Phil an idiot