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EE Outage Report in Chertsey, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Chertsey, England

The most recent EE outage reports came from the following cities: Wembley, Slough, Guildford, Greenford, Hounslow, Hayes, Weybridge, Uxbridge, Epsom, Sunbury-on-Thames, Brentford, Aldershot, Farnborough, Kingston upon Thames, and Woking.

CityProblem TypeReport Time
Wembley Internet 7 hours ago
Wembley Wi-fi 7 hours ago
Wembley Wi-fi 7 hours ago
Wembley Internet 8 hours ago
Slough Phone 2 days ago
Guildford Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • CesaireF
    francky (@CesaireF) reported from Maidenhead, England

    @Top_CashBack @EE With @Top_CashBack the advertised cashback amount never the one received. @quidco is more reliable

  • slex_542865
    paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • westiee
    Alicia (@westiee) reported from Richmond, England

    @EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP

  • AviatorDavid
    David Cheung (@AviatorDavid) reported from Hillingdon, England

    @bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡

  • HelendixonHelen
    Helen Dixon (@HelendixonHelen) reported from Richmond, England

    @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

  • antony_fry
    Antony Fry 🌑 (@antony_fry) reported from Slough, England

    @EE @AntonyMutatio It takes all sorts I suppose. Quick rebuttal though so Customer Experience is working well.

  • dazzgedd73
    dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • dazzgedd73
    dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    @EE we have terrible signal in sm6 can u update

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • absentxminded
    Hannah (@absentxminded) reported from Spelthorne District, England

    Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • MeetuSuraj
    ComplaintBox (@MeetuSuraj) reported from Slough, England

    had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓

  • AviatorDavid
    David Cheung (@AviatorDavid) reported from Hillingdon, England

    @EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!

  • Lgandara93
    Lucy. (@Lgandara93) reported from Ealing, England

    @EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • nicholasburlin
    Nick Burlin (@nicholasburlin) reported from Kingston upon Thames, England

    @EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!

  • IwonaSadowska
    Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • iKaremk
    HaflaNextDoor (@iKaremk) reported from Hillingdon, England

    @EE hi I need some help with my account

  • AviatorDavid
    David Cheung (@AviatorDavid) reported from Ealing, England

    @EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SamBall8
    Sam Ball (@SamBall8) reported

    @EE no broadband once again, can’t speak to anyone, broadband going down all the time. Is there currently a problem in the GU15 area.

  • Sophiemmnwx
    Sophie-May (@Sophiemmnwx) reported

    @EE I'm trying to enquire about getting a tablet added onto my current contract but online says to ring 150 and 150 auto service says I need to do it online I can't even get through to a person

  • maezymare
    Sha (@maezymare) reported

    @EE most unhappy to find that using my ee mobile to get my brother signed up as new customer to your broadband has apparently cost me over £20! Can't even phone to query it as maintenance team apparently in my area again and no signal!

  • JPNewell7
    Jamie Newell (@JPNewell7) reported

    @EE who does a guy have to contact about getting an itemised bill, damn it

  • KathywithaK_13
    💕 Kathy 💕 (@KathywithaK_13) reported

    @EE are there any broadband issues in the MK19 area. I’ve tried to phone but told to phone tomorrow which is no good when I have to work today. My current spend is 0.6 MBPS

  • ramtops
    𝚖𝚊𝚌 𝚓𝚘𝚛𝚍𝚊𝚗 🕷🍿🐝 #rejoin 🇪🇺💙 (@ramtops) reported from City of Kingston upon Hull, England

    @DigitalStefan @EE Yes, EE said they didn't do it. Think it's shocking that they didn't *tell* me. I've always bought my phones from eBay without any problem. I've mailed the seller, who's going to do some digging, which is more than I expected for a three year old transaction.

  • Miss___Swan
    Louisa (@Miss___Swan) reported

    @EE Hi I am a bit disappointed to receive my new Samsung S21 today and find out there is no adapter plug in the box. I have never not been sent this and was not told. I do not have a plug that fits the cable. Poor show EE 😢

  • DionHenny
    Dion Hendricks (@DionHenny) reported

    Absolute dross service by @EE

  • M_EmSpeaks
    • Vanilla • M.E.A. (@M_EmSpeaks) reported

    @EE I have issues with my phone line at the moment, can’t even call 150. Doesn’t seem to work. HELP

  • sophie_talbot
    Sophie Talbot (@sophie_talbot) reported

    @EE Hi! I'm registered with Ee Perk Portal but every time I try and use the code it says its not valid. I can get a code? I've tried twice with different phones and it just says not valid. Can you help please? I'm trying to upgrade if that makes any difference?