EE Outage Report in Chertsey, Surrey, England
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The latest reports from users having issues in Chertsey come from postal codes KT16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent EE outage reports came from the following cities: London, Wembley, Guildford, Worcester Park, Hounslow, Camberley, Northolt, Uxbridge, Maidenhead, Ealing, Woking, Twickenham, Bracknell, Aldershot and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Total Blackout | |
| Wembley |
Internet | |
| Guildford |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE I was, but the signal seems to be back now. Thanks anyway!
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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OnlyGayWorthKnowing
(@HrHJamesKnight) reported
from
Spelthorne District, England
@EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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Lady Vix Seaxman
(@VixSeaman) reported
from
Richmond, England
Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE hi, I have no signal in W5, is there a fault?
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Coopers Coffee Bar
(@CoopersCoffee) reported
from
Hillingdon, England
@EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.
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CFCHadders
(@NeilHadley2) reported
from
Kingston upon Thames, England
@EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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James C Green
(@jamesCgreen93) reported
from
Kingston upon Thames, England
@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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Sharon Sandhu
(@gooness78) reported
from
Slough, England
@EE I am a 20yr+ customer of EE since the days of Orange. Ive never missed a payment, always renewed contracts and have been a fiercely loyal customer. This is the 1st time I have asked for help from a company I trusted to be told 'There is nothing we can do for you'. #leavingEE
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE Hi, the issue has returned. I have no service again.
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Davis
(@tomdavis212) reported
@EE @EEComplaints waiting over two weeks for account to be activated, every time I call customer service a different explanation and timeline but still nothing - now having to pay for continuing contract with old network. Can you help?
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@mon-adams
(@Responsiblelen1) reported
@EE @wembleystadium My Mum 88 having such trouble with her TV box, she's very upset 3 of us including a teenager! of us tried to delete recordings it just gets worse! tried yr website, no mention of a TV box, nothing in technical section, wasted an hour sent a complaint 2 days ago - radio silence !
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Barry
(@BazaritoDorito) reported
How come a phone service provider can't get an unlock code in 10 days, but some random guy on ebay can do it in 24 hours? @EE
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SiOUFC
(@sihath1) reported
@EE I've had no (or very little) network signal for a few days now. Thame in Oxfordshire. Is this a known issue?
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Kris
(@krisdunning2015) reported
@EE National crime bureau, silence, HMRC, DWP and banking. When I have googled each number they come up as EE issue numbers. They are very similar to my own number 1 or 2 digits different.
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Barbara Gayford
(@gayfordb) reported
On 22 April I asked @EE to unlock my Samsung phone. As I am not an @EE customer they said it wd take 8-10 working days and cost £8.99 to be paid when they email me. 15 working days later I have heard NOTHING in spite of chasing them twice.😞😞
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@mon-adams
(@Responsiblelen1) reported
@EE My Mum 88 having such trouble with her TV box, she's very upset 3 of us including a teenager! of us tried to delete recordings it just gets worse! tried yr website, no mention of a TV box, nothing in technical section, wasted an hour sent a complaint 2 days ago - radio silence !
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Kris
(@krisdunning2015) reported
@EE I’ve had this number far too long. If I was to change number I would also change network. This isn’t the first time something like this has happened
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Craig Fleming
(@CMFleming70) reported
@EE Why did you sell me a 5G sim only package when you know I'm on an iPhone8 that doesn't support 5G
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Katrina Murphy ≅ 🖤
(@murphlufc) reported
@EE hi I need help unlocking my phone. I’ve followed the steps online but still appears like the phone is locked to EE