EE Outage Report in Chertsey, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Chertsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent EE outage reports came from the following cities: Wembley, London, Ascot, Hounslow, Woking, Maidenhead, Uxbridge, Hanwell, Slough, Sudbury, Windsor, Farnborough, Guildford, Greenford and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Alex Irons 🇪🇺
(@IRONSBREW) reported
from
Brentford, England
@EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
@EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.
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Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.
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Chris Whitehead
(@christof88) reported
from
Tongham, England
@EE Seems to be ok now...possibly not a a coincidence that I had an iOS update come through last night! Will let you know if I have more problems. Thanks
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Michael Snasdell
(@MichaelSnasdell) reported
from
London, England
@EE Hi there, it was about 12-14 months ago now. Received one reply promising it would be sent to me but never was. Would love if I could get it asap though. Thank you
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Bruno🎗
(@OnlyMe66666) reported
from
London, England
@EE your website and changing login details is a nightmare
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Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.
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Joshua Van Der Sluys
(@icaruskarin) reported
from
Brentford, England
Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭
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Michael Snasdell
(@MichaelSnasdell) reported
from
London, England
Thanks to the guys and girls of the @ee customer support team. Thanks for all your help this evening unlocking my old phone. Not back customer service for a customer who left 18 months ago. But I'll be back soon.
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Mr Lorraine
(@MistaLorraine) reported
from
Kingston upon Thames, England
@EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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Hoppy
(@Kelly_Hopkins) reported
from
Ealing, England
Afternoon. @EE anyway of checking stock at stores as they never answer the phone!
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
@EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@EE Is there a problem with the network. My messages are not being sent and not being in sync with the people I am messaging.
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Owenden
(@owenden172000) reported
from
Hounslow, England
@ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.
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Alex Irons 🇪🇺
(@IRONSBREW) reported
from
Brentford, England
@EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.
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K.
(@javineisaslag) reported
from
Hillingdon, England
@ee have the worst customer service staff man. Just spoke to them about a refund and was given facts that didn't add up by a "manager" Antony from Ireland. Damn, will be calling back to complain tomorrow. Would never, ever go back.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Becka
(@B3CKiP) reported
@EE it's completely impossibly to contact your customer services if you don't have a phoneline or mobile with EE, the app nor the phoneline allows you to continue without an EE number. I just use your broadband services and need to contact.
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Steve Kirtley
(@stevekirtley) reported
@EE I've spent most of the last month with broadband issues - either running significantly below minimum speed or waiting for multiple engineer visits. Yet I've been charged full price for the month. What happened to automatic compensation?
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Adam Dempsey
(@AD55DEMP) reported
@EE major issues with my account - suspended without notice and forced to pay additional charges to reactivate. I’m now in the US without a working phone despite paying for the required add-ons. Pls respond to DM as need a means of using my phone for emergency contacts abroad.
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Brian Withington
(@brianmw58) reported
@LexiBellissima @EE EE guy couldn’t discuss with me but claims the legal cap of £45 on data roaming charges only applies to premium rate numbers - utter nonsense. He did admit that they are having systems problems with the Go Further Add On not registering though …
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Cass Chapple
(@cassper11) reported
@nerineskinner @EE Did you get anywhere with this? Experiencing the same issue with roaming package in Aus
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John Galliver
(@jguk) reported
@ryan_oliver95 @EE @EEHelpdesk Same here. If you can get on Wi-Fi call them on Skype for free +44 800 079 8586 - did this and they unsuspended account. It’s a “known issue”
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Bev Jenkins
(@LadyJcaterqueen) reported
.@EE yet again, more issues with my signal/dongle.
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amiedevon
(@amiedevon) reported
Anyone got a @Google #Pixel6 & hate the processing on the selfies? 😭 the editing it does is horrible even if I try and view RAW files. Can't even get a group selfie cos the front cam l so zoomed in. Over my 14 day return time from @EE but hate it, wish I'd got a different phone!
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equality 🏳️🌈 ♡ 🏳️⚧️
(@hellohellomaryy) reported
Hey @EE it's been 3 weeks since I rang and u still haven't processed my refund ?? u owe me £100 can I have it back or what I've called you three times ?? ******* awful honestly.
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SpaceCadet_74
(@SpaceCadet_74) reported
@EE hi...how do I go about gifting data to my OH? She's the bill payer for the phones but neither of us have a gifting option in the app or the website. We also have our old phones showing too, not our current ones. Help!!!