EE Outage Report in Chertsey, Surrey, England
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The latest reports from users having issues in Chertsey come from postal codes KT16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent EE outage reports came from the following cities: Worcester Park, London, Hounslow, Camberley, Northolt, Wembley, Uxbridge, Maidenhead, Ealing, Woking, Twickenham, Bracknell, Aldershot, Dorking and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Worcester Park |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Paul Nagle LL.b (hons) Lawyer
(@PNagle72) reported
from
Southall, England
@EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with upgrade phone not delivered
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Steve Fisher
(@221Sociopath) reported
from
Brentford, England
I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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PM 🇺🇦
(@prasulm) reported
from
Brentford, England
@VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.
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Mariam Michtawi
(@MariamMichtawi) reported
from
Brentford, England
@EE I did twice but still the same. It seems many are facing the same problem!
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙
(@r1k1n) reported
from
Brentford, England
@EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik
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LL.b (hons) Lawyer
(@PNagle72) reported
from
Southall, England
@EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?
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Andrew Stewart
(@AndrewStewart88) reported
from
Guildford, England
@EE network unavailable!!!!????
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MarleneJohnson
(@MGVanessaJ) reported
from
Southall, England
When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.
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The Hon.
(@Star_Stef) reported
from
London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with phone not delivered
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Sir Lincoln Lad
(@PDF53) reported
from
Aldershot, England
@EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate
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Martin Tull
(@MartinTull1) reported
from
Southall, England
@EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.
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Paul and Sir Fluffy 🏴🇮🇱
(@Praeceps69) reported
from
Hounslow, England
@EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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Ollie Weaver
(@weavero96x) reported
from
Bracknell, England
Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Wise
(@simonwise) reported
@EE accidentally deleted my eSIM while on holiday, and can’t log in to the app (you keep sending the passcode to my number) or call you as I have no phone line. Anyway I can be sent a QR code to my registered email to reload my eSIM? Help !!!
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Airman
(@airman614) reported
@EE coverage in G32 and G72 is a ******* joke, not even 4G and no solution in sight, time to switch I think!
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⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA
(@FWyineMagazine) reported
NCSC Continuous #cyberattacks 06-09-2025 0000hrs - 15-09-2025 ongoing (DDOS & Bandwidth attenuated, signal suppression) in MK region. Properties (10),12), (13) in particular involved with UK telecoms interference @EE please advise asap 100Mbps+ to< 10Mbps 4G in 5G Unlimited area
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crayge revell
(@CraygeRev) reported
@stillgray Get him cancelled in the UK, he has shows at @O2 arenas all over the UK soon! Get these shows cancelled or I wail never use your services again! Phone contracts will be moving to @EE if these shows continue!
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nk kai
(@kaileslie85) reported
@EE hey ee mr Conor mobile dating spoke to very rude so I like to know and expose use hear why have I got someone else information sent to me the bill address account number suggest u reply before I show all that use breach people data
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RyanStrife
(@RyanStrifePlays) reported
@imogenscone @EE Yup. Been with them for almost 2 years but to their credit, this is the first issue I’ve had with them. Previous provider had issues once every 2 to 3 weeks lol.
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annabanana 🍌
(@annathebanana) reported
@EE impossible to get through to CS. 'Experiencing high call volumes' @MartinSLewis No call backs via the text service either
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Romario Lourenço
(@RomarioLourenco) reported
@Tango5_sec @EE My entire apartment building (and area) is experiencing an outage since Thursday. We’ve received no comms or update on when it will be solved. Genuinely can’t do our jobs right now.
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Caroline Parkes
(@MrsP171180) reported
@EE complete failure as a business. 8 weeks. Barely working WiFi or internet. Today. Complete failure. I live in an area with zero service, so heavily reliant on internet. BT never let me down. Switched to you: problems ever since. Your CEO is ignoring me also. Im furious
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Robert Frame
(@hiaw61) reported
@EE still not working and complete waste of money