EE Outage Report in Chertsey, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Chertsey come from postal codes KT16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (30%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent EE outage reports came from the following cities: London, Wembley, Dorking, Epsom, Uxbridge, Slough, Hounslow, Richmond, Ealing, Chertsey, Southall, Woking, Warfield, Leatherhead and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
||
| Wembley |
Internet | |
| London |
Internet | |
| Dorking |
||
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
-
peter
(@peter33266430) reported
from
Slough, England
@EE I have been with EE know for 14 years I think it time for a change , it’s the miss Serling they do know , and how they seem to lie t the customer and when you ring to complain they say a manager will call no one calls back I waited al day yesterday for a call back
-
Wes Baggaley
(@wesdbag) reported
from
Richmond, England
I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED
-
veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
-
holly
(@ANOBRAINHOLLY) reported
from
Hounslow, England
hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.
-
Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
-
🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
-
Wes Baggaley
(@wesdbag) reported
from
Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
-
Ian Davies
(@TheMist1701) reported
from
Spelthorne District, England
@EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.
-
peter
(@peter33266430) reported
from
Slough, England
@EE hi EE I would like to put in a complaint and I want to put in a complaint to Cisas and the ombudsman communications please
-
peter
(@peter33266430) reported
from
Slough, England
@EE Tommorow will be calling Cisas or Ombadsman services communications I have waited 3 days for a manager to call me as promised but no phone call my complaint is for miss selling a phone contract That’s EE for you never keep there word.
-
Gareth Thompson
(@gareth78t) reported
from
Hillingdon, England
@NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.
-
peter
(@peter33266430) reported
from
Slough, England
@EE why does it take a customer to go onto twitter to finally call a customer, why can’t they just call the customer when he has been promised that some would call you no loyalty to customer anymore
-
🎄 Barnaby and Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby
-
dominnique karetsos
(@DKaretsos) reported
from
Richmond, England
@EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network
-
Coopers Coffee Bar
(@CoopersCoffee) reported
from
Hillingdon, England
@EE Help I can’t get travel data pass to work online 🙄 & your offices are shut
-
Wes Baggaley
(@wesdbag) reported
from
Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
-
Stu
(@StuLaws_) reported
from
Hillingdon, England
@EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.
-
The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
-
peter
(@peter33266430) reported
from
Slough, England
@EE why doe EE never call a customer when promised it’s not that it’s going to cost them anything anyway I find it so hard to believe, I have e mailed EE ll day yesterday with no reply Iam happy for EE to reverse charge me so frustrating, EE stress me out
-
peter
(@peter33266430) reported
from
Hillingdon, England
@EE EE have completely messed up my bill again I just can’t believe it’s dressing me out , £129 for 1 month when I have unlimited minutes unlimited txts and unlimited Data I rang customer service she’s confused aswel so I don’t know what to do
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Jon
(@britsurfer1) reported
@EE can you give me a phone number to call for some help on my home broadband bill? I requested a call back but not heard anything
-
Gareth Edwards
(@Gareth2207) reported
@reformed1769 @BBCNews @EE EE is crap where I am
-
Neil B
(@nortyneil) reported
@reformed1769 @BBCNews @EE You're facts though 🤭 because some will have been customers with o2 and virgin yet encountered no issues,but anyway enjoy the day 👍
-
Psychotic ***** addict
(@addict_opium) reported
@EE SW8 - service has been out now since Monday. Unable to make calls or use data. Yesterday morning the network checker said service would be restored in 8 hours. Yesterday evening it said 14 hours. Now it says 3 hours. Is there an *accurate* estimate of what is happening?
-
The Slightly Deranged
(@TDeranged) reported
@EE Nope, i really couldnt find the right number in the help section. I will try them. Thank you
-
Bethanyy rose
(@rose_bethanyy) reported
@EE seriously? You send me a bill of £400 for a sim only sim that I never even received. I hadn’t paid it as I never received it.
-
Junaid
(@Junaid19980) reported
@SuperSaf If its available on @EE I'm down
-
Keith Edment
(@EdmentKeith) reported
@EE my 4GEE router is not connecting to the internet and when I check to see if I still have data it is coming up as disconnected help please?
-
Vexington
(@Vexington_) reported
@EE Sure, I can send you over a DM; but if its going to be me making yet more calls to be hung up on anyway, is there much point? A simple refund turns into sales manipulation, a locked account and phone calls being hung up.. what an amazing professional customer service you have.
-
HappinessStan #FSI
(@steads57) reported
@EE is there a problem with the WiFi signal in Stirling