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EE Outage Report in Chertsey, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chertsey, Surrey, England 03/19/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chertsey, Surrey, England

The most recent EE outage reports came from the following cities: London, Aldershot, Slough, Farnborough, Kingston upon Thames, Brentford, Wembley, Woking, Hounslow, Ealing, Worcester Park, Feltham, Uxbridge, Guildford and Camberley.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomAldershot Wi-fi
United KingdomLondon Phone
United KingdomSlough Phone
United KingdomFarnborough Internet
United KingdomKingston upon Thames Internet

Community Discussion

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EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • CoopersCoffee Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England

    @EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help

  • jamesCgreen93 James C Green (@jamesCgreen93) reported from Kingston upon Thames, England

    @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • dougmortonagain Doug (@dougmortonagain) reported from Ealing, England

    @EE I was, but the signal seems to be back now. Thanks anyway!

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

  • NeilHadley2 CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England

    @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

  • HrHJamesKnight OnlyGayWorthKnowing (@HrHJamesKnight) reported from Spelthorne District, England

    @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

  • VixSeaman Lady Vix Seaxman (@VixSeaman) reported from Richmond, England

    Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • dougmortonagain Doug (@dougmortonagain) reported from Ealing, England

    @EE Hi, the issue has returned. I have no service again.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • gooness78 Sharon Sandhu (@gooness78) reported from Slough, England

    @EE I am a 20yr+ customer of EE since the days of Orange. Ive never missed a payment, always renewed contracts and have been a fiercely loyal customer. This is the 1st time I have asked for help from a company I trusted to be told 'There is nothing we can do for you'. #leavingEE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • deklancrowe2 deklan crowe (@deklancrowe2) reported

    @metamorhisnt @EE Yes phone systems have been down all morning

  • YesCymru6612 Kev (@YesCymru6612) reported

    Trying to get through to @EE is nigh on impossible! Attempted to cancel an add-on on FRIDAY with the most incompetent person ever, and have had no follow up email. Now they cut me off when trying to continue the process. If the phones won't work, can you help me here please? 🙏

  • DebbieM_1961 DebbieM (@DebbieM_1961) reported

    When you spend 1.5 hours waiting for @ee to answer the phone, then as you take the mail in a bird craps on the letter you are holding and it's not yet 11am... you just know it's going to be a bad day!

  • dave28263 FTG (@dave28263) reported

    @kristen_lindop @EE Done the same to me my bills paid but I’m have no service and the apps not working

  • Turtlepower1304 Mystery (@Turtlepower1304) reported

    @EE hi could some contact me as I’m having issues with the network and been on hold for over an hour to then get hung up on and now I’m back on hold

  • AbbyyB__ Abby (@AbbyyB__) reported

    @stephdarlo @EE Do you have the app? I had this same issue and the live chat on the app was great!

  • PeteCompton1980 Pete Compton (@PeteCompton1980) reported

    @EE Hi there. Are you having phone line issues? Can’t get through to upgrades… being told the office is closed at 1045am?? Cheers

  • SHUK_TV Shadow Hunters UK TV (@SHUK_TV) reported

    @EE what’s going on? I’ve made payment but my service has been suspended??? Trying to call through and saying temp unavailable and can’t contact online 😩😩😩 please can someone help me here x

  • dickonprior Dickon Prior (@dickonprior) reported

    @sherrylynnpeck @EE Listening to that horrible "I wish it could be Christmas every day" song on an infinite loop is the worst form of torture.

  • katexxdobbo Kate Dobinson (@katexxdobbo) reported

    @EE pride yourself on customer service but can’t offer the same upgrade deal for 2 people in the same household with the same circumstances and then have me on hold for over 35 mins when I’m calling to talk about it!!!