EE Outage Report in Chertsey, Surrey, England
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The latest reports from users having issues in Chertsey come from postal codes KT16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent EE outage reports came from the following cities: London, Worcester Park, Hounslow, Camberley, Northolt, Wembley, Uxbridge, Maidenhead, Ealing, Woking, Twickenham, Bracknell, Aldershot, Dorking and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Worcester Park |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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topcat500
(@theresacoote) reported
from
Brentford, England
@EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE are your app and website down? Can’t log onto either
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.
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Joe Miller
(@joemiller862) reported
from
Spelthorne District, England
@MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
@Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!
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Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Paul Modley
(@pmodley) reported
from
Ealing, England
@JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Shanny
(@MissShannyToms) reported
from
Brentford, England
@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?
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Steve Murrell
(@mobiasstrip) reported
from
Richmond, England
@EE data service down in Twickenham. Do you know when it will be back up?
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Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ella Chacha 🌻🍰💄🌸🌷💃
(@elacha123) reported
@EE Please help 🙏 I have an elderly distressed Mother (84) who has called me to say her top up won't work. She usually call's 150 and tops up. She has done this and it's saying her phone isn't recognized. I gave her 0800 956 6000 and it's saying the same. Help!
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Danny H
(@DannyH95892210) reported
@EE Hi there, I am wondering if you can help me please? My broadband is incredibly poor this morning, are there any known problems in the Aberystwyth area?
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Keith Brown
(@KeithBr89743464) reported
@CreativeRonan @EE @rootmetrics If you look at general speeds and connectivity they are better than other firms. My wife can’t even get signal outside our house on 3, she has to bunny hop off my data to use her phone and I’m on ee
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Alexander
(@VillanAston) reported
@iD_Mobile_UK I aint got another phone. Been through all this. I never had this issue with @EE. I hope my complaint is still open. I will be looking for compensation. Im paying for a service im not getting since start of contract. The sim has made no difference. I have iphone 11 pro.
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Vero
(@veronarghx) reported
TRYING TO GET MY PHONE UNLOCKED BUT I CANT SEEM TO ACCESS LIVE CHAT @EE help pls
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Alexander
(@VillanAston) reported
@iD_Mobile_UK @EE You lot said try a new sim it didnt make any difference. You lot said for months there is no network issues in the area’s ive been in. Now your telling me there is network issue in my area from today. Ive done all the rests. Is my complaint still open? I need compensating.
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bleep - still wearing a face mask.
(@bloopington) reported
@EE hi. there is a lot of support on the EE website for reporting spam texts and emails, but nothing I can find where I can quickly report a scam call. I know I can do it through offcom, but that takes a while. Is there a nice form somewhere online where I can do it through EE?
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joe JT tanner
(@joetanner4) reported
@EE can somebody get back to me regarding ee WiFi, comes on for an hour everyday then no Internet for the rest of the day. Been like this for over a week now and no response back. I want to cancel this and will be canceling my direct debits.
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Alexander
(@VillanAston) reported
@iD_Mobile_UK @EE I tell you this I know my warranty with you is longer than 24 months. I brought the phone from you not apple. I know my consumer rights. I do t expert a phone of this value to last 12months. Funny how that. I have issues for months. Whay happening with my complaint?
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Bok Choy of the Bizarre (don't ask!)
(@WildPhoenix80s) reported
@EE Where I live is irrelavent lol. Where we were meant to meet up was SY10 0NE though, North end of lake Vyrnwy, though coverage around the lake seems to be universally poor (i briefly got signal at the dam itself later in the day, enough to tell my fam I wouldn't be home for tea!)