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EE Outage Report in Chertsey, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chertsey, Surrey, England 12/08/2025 22:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chertsey, Surrey, England

The most recent EE outage reports came from the following cities: Northolt, London, Cobham, Woking, Byfleet, Hounslow, Slough, Hayes, Wembley, Ascot, Maidenhead, Uxbridge, Hanwell, Sudbury and Windsor.

Loading map, please wait...
City Problem Type Report Time
United KingdomNortholt Internet
United KingdomLondon Internet
United KingdomCobham Wi-fi
United KingdomLondon Internet
United KingdomWoking Phone
United KingdomWoking Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

  • pmodley Paul Modley (@pmodley) reported from Ealing, England

    @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

  • Damien93 Damien (@Damien93) reported from Richmond, England

    @EE my signal is awful today, whats going on?

  • TouchTrusted Trusted Touch Therapies (@TouchTrusted) reported from Hillingdon, England

    @EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE

  • TouchTrusted Trusted Touch Therapies (@TouchTrusted) reported from Hillingdon, England

    @EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.

  • MissShannyToms Shanny (@MissShannyToms) reported from Brentford, England

    @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

  • RezxoShaw Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE are your app and website down? Can’t log onto either

  • mobiasstrip Steve Murrell (@mobiasstrip) reported from Richmond, England

    @EE data service down in Twickenham. Do you know when it will be back up?

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

  • slowalloon Paul Harris (@slowalloon) reported from Hounslow, England

    @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

  • joemiller862 Joe Miller (@joemiller862) reported from Spelthorne District, England

    @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

  • SuttonCarers Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England

    @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • notJonahVeep Jonah Ryan (@notJonahVeep) reported

    @EE @FarseerUK Agree Hugo. Avoid talking to Grant on DM though, he's just trying to shut you down. He's ignored my DM all night.

  • Lynn_BenRoe1 Lynn+Ben Roe 🎗💙💛👩‍🚀♿ (@Lynn_BenRoe1) reported

    @notJonahVeep @EE The customer service were great with us they called us at the times they said they would and kept us up to date with what was happening

  • lintottt lintott (@lintottt) reported

    @EE what the fuuuuuuck is going on with the signal boys it’s been over 2 hours

  • notJonahVeep Jonah Ryan (@notJonahVeep) reported

    @EE @Lynn_BenRoe1 I think the engineers are on strike again today as EE Internet is down in London. @EE customer service couldn't give a **** though

  • laaurenharrison Lauren 🫶🏼 (@laaurenharrison) reported

    After the crappiest week I’m so frustrated with @EE 😡 I’ve requested a new sim and been sent the wrong one and now I’ve had no signal for 24 hours just before I’m about to go away 😤 and I can’t even call because I have no signal 🫠

  • pickernorm Mum 😂😂 (@pickernorm) reported

    @EE how many times is your network going to go down?? 🤨🤨🤨

  • Claire2684 Claire (@Claire2684) reported

    @EE when is the situation with the mast going to be sorted, my signal has been horrendous!! This needs sorting now as its been going in to long. As soon as my contract comes to and end I'll be leaving and going elsewhere!!

  • talk_2_frank talk2️⃣frank (@talk_2_frank) reported

    @EE EE are the worst

  • notJonahVeep Jonah Ryan (@notJonahVeep) reported

    @EE @Victori83330258 .Terrible coverage #4g

  • notJonahVeep Jonah Ryan (@notJonahVeep) reported

    @Carlywi52344904 @EE Carly happens all the time with EE. Grant from EE wants you to take the matter private and discuss on DM. Remember that by talking publicly, others see your problem too. They're also fobbing me off endlessly and haven't replied the entire night. Lazy team.