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EE Outage Report in Chertsey, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Chertsey, England

The most recent EE outage reports came from the following cities: Wembley, Slough, Guildford, Greenford, Hounslow, Hayes, Weybridge, Uxbridge, Epsom, Sunbury-on-Thames, Brentford, Aldershot, Farnborough, Kingston upon Thames, and Woking.

CityProblem TypeReport Time
Wembley Internet 1 day ago
Wembley Wi-fi 1 day ago
Wembley Wi-fi 1 day ago
Wembley Internet 1 day ago
Slough Phone 3 days ago
Guildford Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • MrNickSwan
    Nick Swan (@MrNickSwan) reported from Richmond, England

    @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

  • AmbroseBarnaby
    🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

  • Jamiecdixon
    Jamie Chapman Dixon (@Jamiecdixon) reported from Spelthorne District, England

    @EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam

  • JamieSenitt
    Jamie (@JamieSenitt) reported from Kingston upon Thames, England

    @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

  • rainbowfreak_x
    Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

  • ChaparianF
    Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • jamesCgreen93
    James C Green (@jamesCgreen93) reported from Kingston upon Thames, England

    @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

  • AmbroseBarnaby
    🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

  • Mohamed87268245
    Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

  • jadesharp1992
    Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

  • robinhamilton77
    I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • slowalloon
    Paul Harris (@slowalloon) reported from Hounslow, England

    @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

  • Mohamed87268245
    Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

  • Mohamed87268245
    Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

  • Mohamed87268245
    Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

  • Damien93
    Damien (@Damien93) reported from Richmond, England

    @EE my signal is awful today, whats going on?

  • rainbowfreak_x
    Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

  • CoopersCoffee
    Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England

    @EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help

  • MontyWanty
    John Want (@MontyWanty) reported from Spelthorne District, England

    Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

  • jadesharp1992
    Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @dmills87 @EE I agree with you, they should really support quick transfer!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • samapur
    Rajesh Patel (@samapur) reported

    @EE @EEHelpdesk Why can't anyone help me. A loyal customer with 4 active contracts. All I want is a SIm upgrade and you deactiviate my SIM before teh new arrives and when I try to activate a eSIM it fails @VodafoneUK can you help

  • Nelgumford
    Nelgumford (@Nelgumford) reported

    @EE If someone sends a text message to my EE device while the device is turned off, how long will the text message hang around in the ether waiting to be delivered before it is lost forever ?

  • kungfupanda180
    sammy bell (@kungfupanda180) reported

    @EE is there an EE WiFi/broadband issue at the moment? Mines not been working for 2hours and I have tried resetting a few times.

  • Jimjam_1985
    jamie livsey (@Jimjam_1985) reported

    @tescomobile is the worst network I’ve ever been on. Wish I would have stayed with @ee

  • cjmrav
    CJ (@cjmrav) reported

    @EE I’ve just been contacted from 020 7388 4874 pretending to offer me a 45% discount on my EE contract. Letting you know as looks like fraudsters have stolen customer details and are calling them.

  • Miss_Toppin
    Miss Toppin (@Miss_Toppin) reported

    Dear @EE, My internet and phone are down again in #SouthNorwood I am being told some nonsense about traffic management and a cherry picker when this problem has been going on for over four weeks. Now the lady on the phone is talking about 14th December when last week 1/

  • AlexxBtv
    AlexxBTV 🌶 (@AlexxBtv) reported

    @EE finding it very difficult to cancel a historical contract with you. Account hasn’t been used for at least 7 years but keep getting told I need a SIM. That’s all well and good but how do I use that in a phone locked to O2!!! 🤬🤬

  • Rfayzr
    Rfayz (@Rfayzr) reported

    @EE dear ee I feel like I've been scammed, I brought a contract and canceled within 1h, they confirmed they said send a return kit but never did, 8/9 calls to rerequest now a have bill for £500 as well as a canceled contract. This is Like a #SCAM

  • FineAndSamD
    • Sam • (@FineAndSamD) reported

    @EE What the hell have you done to the App? It's bloody awful; it barely works in general and I can't gift data - what do I do?

  • FertilityMatte1
    Amy (@FertilityMatte1) reported

    I have a flip z4 on @ee a few weeks ago the screen broke. Shop 1 had been burgled, can't help, go to @Samsunguk shop, samsung- go back to ee. Ee shop- no phone spare, try a different one, next ee, go back to first shop or Samsung. So I have been to 4 shops to try to get it