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EE Outage Report in Chertsey, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chertsey, Surrey, England 12/12/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chertsey, Surrey, England

The most recent EE outage reports came from the following cities: London, Weybridge, Wembley, Uxbridge, Guildford, Northolt, Cobham, Woking, Byfleet, Hounslow, Slough, Hayes, Ascot, Maidenhead and Hanwell.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomWeybridge Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomWembley Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • MariamMichtawi Mariam Michtawi (@MariamMichtawi) reported from Brentford, England

    @EE I did twice but still the same. It seems many are facing the same problem!

  • senorfenty Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

  • theresacoote topcat500 (@theresacoote) reported from Brentford, England

    @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • 221Sociopath Steve Fisher (@221Sociopath) reported from Brentford, England

    I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • Praeceps69 Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported from Hounslow, England

    @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

  • PNagle72 LL.b (hons) Lawyer (@PNagle72) reported from Southall, England

    @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • r1k1n Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported from Brentford, England

    @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • Fanboy2001 Vick (@Fanboy2001) reported from Slough, England

    @EE Good morning is there a data issue with your network as unable to load or send via your network SL2 4HL

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • prasulm PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • weavero96x Ollie Weaver (@weavero96x) reported from Bracknell, England

    Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • AndrewStewart88 Andrew Stewart (@AndrewStewart88) reported from Guildford, England

    @EE network unavailable!!!!????

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England

    @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

  • PNagle72 Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported from Southall, England

    @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

  • Ray32200186 RAY of sunshine (@Ray32200186) reported from Winkfield, England

    @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ManyaBlanca Manya Blanca (@ManyaBlanca) reported

    @EE Strangely I've never had much reception in central London. Clapham, vauxhall and Brixton areas. I suppose that what happens when you switch off 50% of the masts in the areas instead of repairing, as according to your customer service.

  • sjharrison Simon Harrison (@sjharrison) reported

    @EE hey, despite you texting me, emailing me and pinging me through the app, it seems you don't want to offer me an upgrade to the Pixel 10 Pro - as every time I try it, the process errors out

  • GearsDiver Craig Green (@GearsDiver) reported

    Good luck to the sales teams at @EE tomorrow. Even though I work for the Broadband/TV side of BT/EE these guys do everything to give customers the best service and value. IL be calling up at 1 to get my order in for the 17 Pro Max

  • HairGeddes KatieGeddesHair_ (@HairGeddes) reported

    @EE very unimpressed. I paid for WiFi for an hour as I was somewhere with no service and it barely connected. 4.99 down the drain.

  • naylor_ed50158 Ed Naylor🇬🇧🇺🇸 (@naylor_ed50158) reported

    @EE No thanks had enough of your AI for one day thanks, just sort it out will you I pay for this non service Thankyou. 🥴👍🏻

  • ChrisDT2412 Chris Thomson (@ChrisDT2412) reported

    @EE Apparently you cannot verify who I am so you cannot escalate my complaint, you keep insisting on trying to text me a pin. TO THE PHONE THAT WAS STOLEN YESTERDAY

  • jamie_2127 Jamie Taylor (@jamie_2127) reported

    @EE I'll pass thanks. I've already contacted you on numerous occasions and nothing changes. What you could do is provide myself with a decent service for which I pay for.

  • ChrisHarmer16 Chris Harmer (@ChrisHarmer16) reported

    @EE Just tell me they don’t know why it’s not sent to me and they’ve never seen it before. Very helpful

  • Old_Wathonian Steve Shaw 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Old_Wathonian) reported

    @EE Shame that you broadband service is abysmal, the worst I’ve ever had. Only into second week and the amount of times it has dropped connection/ gone off is a joke.

  • neil0122 Neil0122 (@neil0122) reported

    @EE Hi there. Is there an issue with the EE app? It won't let me log in, change password, and just says there's difficulty in logging me in, or I've lost connection. I have a good signal