EE Outage Report in Chertsey, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent EE outage reports came from the following cities: London, Hounslow, Slough, Hayes, Wembley, Ascot, Woking, Maidenhead, Uxbridge, Hanwell, Sudbury, Windsor, Farnborough, Guildford and Greenford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| Hounslow |
Internet | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Shanny
(@MissShannyToms) reported
from
Brentford, England
@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Steve Murrell
(@mobiasstrip) reported
from
Richmond, England
@EE data service down in Twickenham. Do you know when it will be back up?
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Paul Harris
(@slowalloon) reported
from
Hounslow, England
@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
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Nick Swan
(@MrNickSwan) reported
from
Richmond, England
@EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble
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Damien
(@Damien93) reported
from
Richmond, England
@EE my signal is awful today, whats going on?
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Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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John Want
(@MontyWanty) reported
from
Spelthorne District, England
Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE are your app and website down? Can’t log onto either
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Gav
(@ferociousdiablo) reported
@Isv71903127 @EE @MartinSLewis I am now of the opinion that they are just there to say someone has oversight. Not there to help people complain about companies as they state. Just another hoop for the little guy to jump through whilst a company gets away with plain theft
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Peter Marrable
(@angrypete73) reported
Well @EE my smart hub is playing up yet again. I have emailed you as I don’t trust phone calls being acknowledged and being then agreed what was said on a call, bad experience from other companies. Again today I have to reset the smart hub to get the WiFi to work
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Luisa-Christie 💙
(@luisachristie) reported
I have just had THE LOVELIEST customer service experience with EE due to an error when I upgraded (out of contract) early last year. The woman called Kalli was an actual angel. She said she's leaving on Friday for a new job - hope you get her a nice leaving gift @EE!!
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monkie
(@iamamonkee) reported
@EE I have been doing terrible but it’s personal regarding my phone could You open the dm please?
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Darren
(@lywyn) reported
@EE But I can make calls on it so very confusing. Reading the Samsung help site and going to reset watch. Only had it a10 days and having to factory reset :(
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Graham Hookham
(@ghookham) reported
@EE @EE No phone signal at home today, literally all day (BR5 postcode). Even wifi calling is not working. Is there a problem in our area?
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⎊ JΛᄃK ⎊
(@Captainbeard22) reported
@EE return process is peak "Please be aware that whilst you're waiting were gonna repeat the same message every minute until you get sick of hearing it and hang up" This entire process has been a joke
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JJ
(@jakijellz) reported
@EE I'm still waiting to receive my refund of £495 that was taken when it shouldn't have been, I've emailed the address I was given but I still haven't heard back. Please can you help? It has been almost a week and I was told 72 hours. Thank you.
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Jon May ™️
(@J0NMAY) reported
@EE That doesn’t really solve the issue of me needing to go to the food bank every week but hey must be nice in a multi billion pound business.
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Colin Scott
(@Colsco1) reported
@EE what’s happening to the signal in Glasgow. Normally have no problems but signal today is extremely poor to non existent