EE

EE Outage Report in Chertsey, Surrey, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chertsey, Surrey, England 11/24/2025 09:00

November 24: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chertsey, Surrey, England

The most recent EE outage reports came from the following cities: London, Maidenhead, Wembley, Uxbridge, Ascot, Hanwell, Slough, Hounslow, Sudbury, Windsor, Farnborough, Guildford, Greenford, Twickenham and Brentford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomMaidenhead Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • joemiller862 Joe Miller (@joemiller862) reported from Spelthorne District, England

    @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

  • mobiasstrip Steve Murrell (@mobiasstrip) reported from Richmond, England

    @EE data service down in Twickenham. Do you know when it will be back up?

  • SuttonCarers Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England

    @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

  • MrNickSwan Nick Swan (@MrNickSwan) reported from Richmond, England

    @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

  • Damien93 Damien (@Damien93) reported from Richmond, England

    @EE my signal is awful today, whats going on?

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

  • slowalloon Paul Harris (@slowalloon) reported from Hounslow, England

    @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

  • MissShannyToms Shanny (@MissShannyToms) reported from Brentford, England

    @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE are your app and website down? Can’t log onto either

  • RezxoShaw Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

  • MontyWanty John Want (@MontyWanty) reported from Spelthorne District, England

    Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PlutoniumSox Natalie Ray (@PlutoniumSox) reported

    Hi @EE my broadband cuts out every time it rains. I can't get in touch with you on the phone and the text service doesn't give me the option to enter an account number and doesn't recognise my mobile number because it's not an EE number. How do I access technical support?

  • danniigti Dannii Gee (@danniigti) reported

    @EE ‘UK’s best network’ having spoken to your teams a few times this last 2 days I can confidently say that is a strong comment when all they do is hang up, end conversations or say ‘ye I think so’ or ‘it looks like it’ I just want a direct answer on how to leave EE and how much?

  • Sminkachu SM-B (@Sminkachu) reported

    @EE It'll be 3 weeks without service this week. That's not great.

  • DrewDko MrD (@DrewDko) reported

    @EE Handsets with known issues but yet EE fail to offer suitable resolutions to customers 🤬 #DisgracefulService

  • compton2399 Margaret Compton (@compton2399) reported

    @EE @ShaunSheepy Apparently the bars at the top do not tell you about the signal strength according to the technical guy I spoke to when having similar trouble!

  • Newbattleatwar John Duncan (@Newbattleatwar) reported

    @EE I submitted an online complaint on Friday, waiting to hear back about it.

  • euroraleigh The Prince of Whales (@euroraleigh) reported

    @EE No I didn't this is an ongoing issue. No response... Why is the coverage so bad

  • IanHannaford3 Ian Hannaford (@IanHannaford3) reported

    @EE No I was so disgusted by your No service I cut the SIM and will never ever deal with EE again. Oh and I write as once the Managing Director of Mobira Talkland so DO know a bit about mobile service provider customer provision...

  • skyMarina2 sky Marina (@skyMarina2) reported

    @EE Well, I have tried to update my address many times in the last 15 months and your app won’t let me. I have looked at your sim only deals and I can find it cheaper with Plusnet who use your network. Why tell me you are going to charge £67 per month when I can pay £10?

  • EdwinaClough Edwina Clough (@EdwinaClough) reported

    @EE Why am I still waiting for customer services to contact me re my complaint raised on 12th September reference number 378781302? I'm NOT impressed 🤷 😠