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EE Outage Report in Chertsey, Surrey, England

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The latest reports from users having issues in Chertsey come from postal codes KT16.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chertsey, Surrey, England 02/16/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chertsey, Surrey, England

The most recent EE outage reports came from the following cities: London, Twickenham, Wembley, Camberley, Bracknell, Aldershot, Dorking, Epsom, Uxbridge, Slough, Hounslow, Richmond, Ealing, Chertsey and Southall.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomTwickenham Phone
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout

Community Discussion

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EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • DanGinBrown Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England

    @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • pmodley Paul Modley (@pmodley) reported from Ealing, England

    @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

  • joemiller862 Joe Miller (@joemiller862) reported from Spelthorne District, England

    @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • SuttonCarers Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England

    @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

  • TouchTrusted Trusted Touch Therapies (@TouchTrusted) reported from Hillingdon, England

    @EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • TouchTrusted Trusted Touch Therapies (@TouchTrusted) reported from Hillingdon, England

    @EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE are your app and website down? Can’t log onto either

  • mobiasstrip Steve Murrell (@mobiasstrip) reported from Richmond, England

    @EE data service down in Twickenham. Do you know when it will be back up?

  • RezxoShaw Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

  • MissShannyToms Shanny (@MissShannyToms) reported from Brentford, England

    @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeHewitt07 Mike Hewitt (@MikeHewitt07) reported

    @EE Yes, I’ve contacted both EE and BT so many times. Expecting a call back from BT Sport but hasn’t happened! Any chance of sorting some discount on my bill given that I’m not getting the service I’m paying for?

  • Ps5hunt00397040 Ps5 hunter (@Ps5hunt00397040) reported

    @EE After being a customer for many years with ee and also paying them a lot of money a month you wouldn’t expect them to lie to on the phone then be told the complete opposite when having to ring back up to resolve the same issue. customer service going down the drain #sortitout

  • weatherspoon_c CSpoon (@weatherspoon_c) reported

    @EE Thank you. It’s broadband, it’s not strong enough to support x3 working online and definitely not strong enough for delivering lessons. I’m faced with a sea of frozen screens and they can’t hear me. Hence, having deliver lessons using my own data. However, signal v poor.

  • kirstyrara Kirsty Ralston (@kirstyrara) reported

    @EE My broadband has been down since 9am. What’s going on and when will this be fixed?

  • TreborMyint TreborMyint (@TreborMyint) reported

    @EE hi, I work for a rough sleepers team and need to purchase a number of basic handsets for clients can you direct me to someone who can help

  • LiquidSwords14 ⚔LiquidSwords⚔ (@LiquidSwords14) reported

    @EE Be nice if you could sort out my broadband thats been down for over 10 hours

  • AlfieJGallaghe1 Alfie J. Gallagher (@AlfieJGallaghe1) reported

    @EE How many times do I please need to ask for help?

  • met24fly Martin Thorpe (@met24fly) reported

    @jrbenson @VodafoneUK @EE Vodafone (finally) support eSIMs on the iPhone as of November I think it was - I must have been asleep when they launched that. Migrating from physical SIM took a couple of minutes. They’ve also finally got SMS working over UMA.

  • LUCYAINTJESUS 🦄°.*•☆𝓜𝓐𝓛𝓤☆•*.° (@LUCYAINTJESUS) reported

    This wifi is actually disgusting I hate @ee **** off

  • KateBaxter1986 Kate Baxter (@KateBaxter1986) reported

    @EE I’m have no mobile signal neither does my husband. Is there an issue?