EE Outage Report in Chertsey, Surrey, England
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The latest reports from users having issues in Chertsey come from postal codes KT16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Chertsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent EE outage reports came from the following cities: London, Ealing, Woking, Hounslow, Wembley, Twickenham, Camberley, Bracknell, Aldershot, Dorking, Epsom, Uxbridge, Slough, Richmond and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
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EE Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Nick Smith
(@nicolasjsmith) reported
from
Kingston upon Thames, England
@EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker
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Stu
(@StuLaws_) reported
from
Hillingdon, England
@EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
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peter
(@peter33266430) reported
from
Slough, England
@EE I have been with EE know for 14 years I think it time for a change , it’s the miss Serling they do know , and how they seem to lie t the customer and when you ring to complain they say a manager will call no one calls back I waited al day yesterday for a call back
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED
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peter
(@peter33266430) reported
from
Slough, England
@EE hi EE I would like to put in a complaint and I want to put in a complaint to Cisas and the ombudsman communications please
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🎄 Barnaby and Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby
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Gavin Murray
(@therealgavinm) reported
from
Brentford, England
@EE why is your signal so crap around the stadium you sponsor #wembley
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dominnique karetsos
(@DKaretsos) reported
from
Richmond, England
@EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network
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Gareth Thompson
(@gareth78t) reported
from
Hillingdon, England
@NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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peter
(@peter33266430) reported
from
Slough, England
@EE why does it take a customer to go onto twitter to finally call a customer, why can’t they just call the customer when he has been promised that some would call you no loyalty to customer anymore
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Ian Davies
(@TheMist1701) reported
from
Spelthorne District, England
@EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
-
Coopers Coffee Bar
(@CoopersCoffee) reported
from
Hillingdon, England
@EE Help I can’t get travel data pass to work online 🙄 & your offices are shut
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peter
(@peter33266430) reported
from
Slough, England
@EE why doe EE never call a customer when promised it’s not that it’s going to cost them anything anyway I find it so hard to believe, I have e mailed EE ll day yesterday with no reply Iam happy for EE to reverse charge me so frustrating, EE stress me out
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿
(@Mr_Unique_Voice) reported
from
London, England
@EE I never got a reply to my message about sponsorship
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peter
(@peter33266430) reported
from
Slough, England
@EE Tommorow will be calling Cisas or Ombadsman services communications I have waited 3 days for a manager to call me as promised but no phone call my complaint is for miss selling a phone contract That’s EE for you never keep there word.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Christian Morrison
(@ChristianM23) reported
@EE please can you tell me what is going on with broadband devices at the moment, I am working from home and the service has been shocking?
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jcudesigns
(@jcudesigns) reported
@OpenreachHelp @Ioan_Said @EE Again here you've offered to help someone even though their provider is in contact with you!
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Clare Daněk
(@c_j_d) reported
@drkierachapman @EE There are a couple of financial schemes similar to Tell Us Once, but EE is outside these. More annoyed by the awful hold music than anything… complaints have been made.
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Samantha
(@sammiejayne__) reported
@EE Hi, is your chat down? I need to speak to someone but not able to call at the moment so need to use the online chat, but the start conversation button isn’t showing.
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Big Dug 🏴 🇪🇺
(@BigDug1888) reported
@EE do you actually have anyone that answers phones?? 3 calls today, 1st time cut off after 15min, 2nd time I got bored after 25mins and now atm I'm on 13mins so far!! Great service 👍👍
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Bobby Chakraborty
(@Boblex) reported
@EE I'm having a problem with 4G signal/network in my area
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robert hughes
(@robhughes198) reported
@EE when will your 4G outage be fixed in Swansea
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Phil
(@philpete) reported
First experience as a new @EE customer is being on hold for over 30 mins to complete my purchase… not great, is it?
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Alan imrie
(@Alanimrie0) reported
@EE Yeah that was the only page I was having trouble on but I got through to use on chat today and got new broadband ordered so all is good
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Gemma
(@GG_jemma) reported
@AkhAmin Had the same yesterday and today, claiming my network gave them my number. I highly doubt @EE is handing out my number to a competitor.