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EE Outage Report in Chertsey, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chertsey, Surrey, England 12/10/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chertsey, Surrey, England

The most recent EE outage reports came from the following cities: London, Guildford, Northolt, Cobham, Woking, Byfleet, Hounslow, Slough, Hayes, Wembley, Ascot, Maidenhead, Uxbridge, Hanwell and Sudbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomGuildford TV
United KingdomLondon Internet
United KingdomGuildford Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @dmills87 @EE I agree with you, they should really support quick transfer!

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

  • Jamiecdixon Jamie Chapman Dixon (@Jamiecdixon) reported from Spelthorne District, England

    @EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • jamesCgreen93 James C Green (@jamesCgreen93) reported from Kingston upon Thames, England

    @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

  • CoopersCoffee Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England

    @EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

  • 75Snapper GraemeT (@75Snapper) reported from London, England

    @EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

  • NeilHadley2 CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England

    @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

  • JamieSenitt Jamie (@JamieSenitt) reported from Kingston upon Thames, England

    @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • pipinthepenguin Annie K (@pipinthepenguin) reported

    @EE Well that's terrible! Wasn't there a law preventing your from doing that? You're charging me for something I have already paid for. Right now I'm thinking EE as that's completely immoral.

  • andyhaigMMA Andy (@andyhaigMMA) reported

    Hey @EE my box isn’t working. Are you guys having problems?

  • stephenroome Stephen Brian Roome (@stephenroome) reported

    Upgraded my phone plan and now my SIM card doesn't work so tomorrow morning, when I was hoping a solicitor would call and help me out, I will have no phone. Thanks @EE . You idiots. I have about 24 hours to get something sorted and you've royally screwed it up. Yay that's cool

  • djlindseyward 𝓭𝓳 𝓵𝓲𝓷𝓭𝓼𝓮𝔂 𝔀𝓪𝓻𝓭 - hse.fm 💜🎧 (@djlindseyward) reported

    Thank you but certainly no upgrade or contract renewal @EE I've never been in a contract with such awful customer service, takes double the amount for the bill then only pays you half back and for the best part of the first year i could never make a call . I will bid u farewell

  • AFypo aTuckingFypo (@AFypo) reported

    @EE Just wow on how bad your broadband is past week no Internet connection will be changing providers asap

  • CovidSage Ignore #NHS #TestAndTrace. Just live life (@CovidSage) reported

    @EE Areas of Edinburgh are black spots for EE. My wife got one of your phones and 12 months later, having hated it and never having signal, went to O2. Instant signal! So you might be faster, but with no signal, your comparison ain't with squat

  • Real_Wilkinson Ben Wilkinson (@Real_Wilkinson) reported

    @djlindseyward @EE EE are one of the worst for Customer Service. You'd think @Ofcom would regulate these companies better. I suspect its too much bother for Ofcom.

  • townsend01_mr Richardtownsend (@townsend01_mr) reported

    @EE absolutely amazing customer service this morning straight threw to an actual person from the uk so no problem understanding them dealt with quickly and efficiently couldn’t ask for anymore.! 👌👏🏻👏🏻👏🏻

  • AFypo aTuckingFypo (@AFypo) reported

    @EE Your broadband sucks

  • stephenroome Stephen Brian Roome (@stephenroome) reported

    @EE are awful! They changed my SIM config at 2am on the night I absolutely need to use my phone early am and right NOW. Is this because I asked to pay you more for 24 months, four days ago ? At 2AM, ALL of your tech support is all closed! Why have I stuck with EE, since 1995?