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EE Outage Report in Chertsey, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chertsey, Surrey, England 11/24/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chertsey, Surrey, England

The most recent EE outage reports came from the following cities: Maidenhead, London, Wembley, Uxbridge, Ascot, Hanwell, Slough, Hounslow, Sudbury, Windsor, Farnborough, Guildford, Greenford, Twickenham and Brentford.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidenhead Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomWembley Total Blackout
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

  • VixSeaman Lady Vix Seaxman (@VixSeaman) reported from Richmond, England

    Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

  • HrHJamesKnight OnlyGayWorthKnowing (@HrHJamesKnight) reported from Spelthorne District, England

    @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

  • dougmortonagain Doug (@dougmortonagain) reported from Ealing, England

    @EE hi, I have no signal in W5, is there a fault?

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    @EE can you confirm why we have no signal in our area today TW16

  • gooness78 Sharon Sandhu (@gooness78) reported from Slough, England

    @EE I am a 20yr+ customer of EE since the days of Orange. Ive never missed a payment, always renewed contracts and have been a fiercely loyal customer. This is the 1st time I have asked for help from a company I trusted to be told 'There is nothing we can do for you'. #leavingEE

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • NeilHadley2 CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England

    @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

  • dougmortonagain Doug (@dougmortonagain) reported from Ealing, England

    @EE I was, but the signal seems to be back now. Thanks anyway!

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE don’t forget that I warnn u guys #STAYAWAYFROMEE. I am yet get my refund which probably never happen It’s funny they are so keen when it comes to withdrawing but very reluctant in returning money they stole is’t a fact that’s stealing cos I didn’t g

  • dougmortonagain Doug (@dougmortonagain) reported from Ealing, England

    @EE Hi, the issue has returned. I have no service again.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardFinn2 Richard Finn (@RichardFinn2) reported

    Thieving ***** @bt_uk Charging me over £200 to cancel broadband as I have moved to another property after them other ***** @EE swapped my broadband to BT from EE.

  • Pooledogg Maximilianski Poolewski (@Pooledogg) reported

    Spoke to @EE and they said my phone was all set up to use abroad. Not working. Anyone else have the same issues?

  • MIRIofficialuk MIRI (she/her) (@MIRIofficialuk) reported

    Pls help @EE my internet is really slow 😫

  • ubeep Phil Ubee (@ubeep) reported

    @EE Hi. I'm not an EE customer. My elderly and disabled mother is and has been struggling all week without a reliable mobile in CM2 postcode area. All I really wanted was an idea of issue and downtime which really should be accessible on your website

  • prijithv Prijith Vijayan (@prijithv) reported

    EE customer for over 7 years! The service now is at the WORST LEVEL! @EE PLEASE GET UP AND LOOK AT YOUR CUSTOMER SERVICE! Payment taken twice, Online order failed, no option to change from store, list goes on.. POOR SERVICE! #poorcustomerservice @MarcAllera #customerexperience

  • lee_fr200 L.A.S (@lee_fr200) reported

    @EE you guys sent someone out a few yrs ago to fit me a new socket for the internet and you moved it from where it was, we’ve never looked at it and just moved the settee to have a new carpet fitted and this is what we are greeted with! Socket with no facia because the engineer

  • wedgieone Kate (@wedgieone) reported

    @EE why is the signal down in CO5 area? Literally can't send and receive anything without WiFi!!!! 😭😭😭😭

  • stephenrjenner Stephen (@stephenrjenner) reported

    @EE I have called customer services 3 times in a week and have not had any satisfactory response. We get no signal where we live and everytime I ask for something to be done they end up checking the wrong postcode. If I don’t get any satisfaction soon I will be leaving.

  • sjwp74 Samuel Parker (@sjwp74) reported

    @EE Hi, I haven't been able to log in to MyEE since yesterday, both in the app and on website. Is this area of the down? Thanks

  • sketchssims 🖤✨Vivussy✨🖤 IS PRO-CHOICE! (@sketchssims) reported

    @EE so I live in a teeny 2 bedroom flat and somehow your router can only provide me internet in my living room or my kitchen… wtf am I paying for guys??? This is bullshit.