EE outages and service status in Chertsey, England
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- EE generated 1 outage signal in the last 24 hours around Chertsey, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received May 8, 9:06 AM GMT+1.
- Internet (47%)
- Phone (40%)
- Wi-fi (13%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Chertsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chertsey, England
The most recent EE outage reports came from the following cities: Farnborough, Dorking, Ealing, Southall, Maidenhead, Richmond, Twickenham, Northolt, Woking, Leatherhead, Slough, Guildford, Greenford, Hounslow, and Hayes.
| City | Problem Type | Report Time |
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Phone | 5 hours ago |
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Phone | 9 days ago |
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Internet | 10 days ago |
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Phone | 10 days ago |
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Internet | 11 days ago |
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Phone | 14 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Ian Davies (@TheMist1701) reported from Spelthorne District, England@EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.
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Shanny (@MissShannyToms) reported from Brentford, England@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?
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John Want (@MontyWanty) reported from Spelthorne District, EnglandHello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
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Joe Miller (@joemiller862) reported from Spelthorne District, England@MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move
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Anit (@anit3) reported from Brentford, EnglandHighly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
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gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England@Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!
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James Vertigan (@jamesvertigan) reported from Ealing, England@EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2
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Charli R (@RojasLahoz) reported from Brentford, England@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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LukeClark (@LukeCla49671833) reported from Esher, England@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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holly (@ANOBRAINHOLLY) reported from Hounslow, Englandhi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.
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Sebastian Garner (@sebgarner) reported from Bracknell, England@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
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peter (@peter33266430) reported from Slough, England@EE why doe EE never call a customer when promised it’s not that it’s going to cost them anything anyway I find it so hard to believe, I have e mailed EE ll day yesterday with no reply Iam happy for EE to reverse charge me so frustrating, EE stress me out
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Steve Murrell (@mobiasstrip) reported from Richmond, England@EE data service down in Twickenham. Do you know when it will be back up?
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Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE are your app and website down? Can’t log onto either
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Nick Swan (@MrNickSwan) reported from Richmond, England@EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat
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topcat500 (@theresacoote) reported from Brentford, England@EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars
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Pieter Le Roux (@pietergriffin) reported from Camberley, England@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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dominnique karetsos (@DKaretsos) reported from Richmond, England@EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network
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peter (@peter33266430) reported from Slough, England@EE Tommorow will be calling Cisas or Ombadsman services communications I have waited 3 days for a manager to call me as promised but no phone call my complaint is for miss selling a phone contract That’s EE for you never keep there word.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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RaSHiDa (@ItsOnlyRash) reported@EE I am struggling to buy a roaming pass whilst in Turkey. Can you please help?
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samldn (@ms_samldn) reported@EE So not is your website advertising false information, you can’t even block bots from harassing your customers? @theashrb I might need your help on this one
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BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported@EE That’s no good I can text and it wants me to respond to texts that I get. I’m exasperated you have a horrendous use case for you users specifically geared to less people on the phones help customers. Disgraceful
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Daniel Bailey (@DanielLBailey) reportedOnce your contract term is done the service on @EE becomes poor. I've experienced it every time my contract runs out. Despite still paying for the service on a rolling contract. Why is that?
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Marc Lancaster (@Kiefer1667) reported@EE is there network issues in wa11 area, tried to check through the app and it says it's unable to check....
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penny smith (@littlenaughty38) reported@EE is there an issue sending messages it keeps coming up failed 😣
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⚫️ ElleQat (@BaroqueChic) reported@EE I’ve checked the app & I can’t find a ‘live chat’ option; it just diverts me via various irrelevant subjects to either ‘in-store’ help (useless; I’m housebound) or “ask the community”. Don’t you take responsibility as a company for your own lack of security? #BadCustomerService
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LifesTooShort (@HappyDa63374790) reported@MickyJones_ @EE I just wanted to pay a bill, but the stooopid app is still down.
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BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported@EE Still no call and still unable to text consistently. You’re remarkably bad at support!
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Jac Dee 🇺🇦 (@Jacsplace3) reportedStill no home internet connection from @EE On Thursday at 14:45 they said it will be back on within the hour. A further call they said by the evening. Friday they said it will be back on in 4-6 hours. It's now Saturday. Are customer service colleagues encouraged to tell untruths?