EE outages and service status in Chertsey, England

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chertsey, England

The most recent EE outage reports came from the following cities: Northolt, Epsom, Maidenhead, Uxbridge, Surbiton, Richmond, Slough, Farnborough, Kingston upon Thames, Guildford, Hounslow, Southall, Dorking, Ealing, and Twickenham.

City	Problem Type	Report Time
Northolt	Internet	3 days ago
Epsom	Internet	4 days ago
Maidenhead	Internet	5 days ago
Uxbridge	Internet	8 days ago
Surbiton	Internet	16 days ago
Richmond	Total Blackout	16 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

• 
  Dan Dad 🔶 (@DanGinBrown) reported 4 minutes ago from Epsom and Ewell District, England

  @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

• 
  veronique enright☀️ (@Veronique7) reported 8 minutes ago from Esher, England

  @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

• 
  John Want (@MontyWanty) reported 14 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

• 
  Paul Harris (@slowalloon) reported 15 minutes ago from Hounslow, England

  @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

• 
  Jonny Pugsley (@jonathonfp) reported 20 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 21 minutes ago from Richmond, England

  @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

• 
  OnlyGayWorthKnowing (@HrHJamesKnight) reported 22 minutes ago from Spelthorne District, England

  @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

• 
  Pervez Hassan (@PervezHassan10) reported 30 minutes ago from Hillingdon, England

  @EE Of course have good night sleep 💤 don’t worry about poor customer your organisation ripped off😲😱

• 
  Nick Swan (@MrNickSwan) reported 31 minutes ago from Richmond, England

  @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

• 
  Ollie Weaver (@weavero96x) reported 31 minutes ago from Bracknell, England

  Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..

• 
  Luis Andrés (@Luis_AndresM) reported 36 minutes ago from Richmond, England

  @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

• 
  Sharon Sandhu (@gooness78) reported 37 minutes ago from Slough, England

  @EE I am a 20yr+ customer of EE since the days of Orange. Ive never missed a payment, always renewed contracts and have been a fiercely loyal customer. This is the 1st time I have asked for help from a company I trusted to be told 'There is nothing we can do for you'. #leavingEE

• 
  WellpaddedPaddy (@WellpaddedPaddy) reported 37 minutes ago from Guildford, England

  Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

• 
  Gareth Thompson (@gareth78t) reported 43 minutes ago from Hillingdon, England

  @NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.

• 
  James Vertigan (@jamesvertigan) reported 44 minutes ago from Ealing, England

  @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 46 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  Joe Miller (@joemiller862) reported 47 minutes ago from Spelthorne District, England

  @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

• 
  Depraved Acid (@DepravedAcid) reported 51 minutes ago from Hounslow, England

  @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

• 
  Pervez Hassan (@PervezHassan10) reported 58 minutes ago from Hillingdon, England

  @EE yeah right again 😂😎😁some customer #service i’am sure it’s a corny joke cos I’ve lost out >500£DDand no chance that I will ever see my money u guys owe me if my SIM card was clone and used whose fault is it I did my part I still have crime no. Pervez

• 
  peter (@peter33266430) reported 60 minutes ago from Slough, England

  @EE Tommorow will be calling Cisas or Ombadsman services communications I have waited 3 days for a manager to call me as promised but no phone call my complaint is for miss selling a phone contract That’s EE for you never keep there word.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Doreen Grove (@redpath42) reported 6 minutes ago

  I recently changed my tv and bb provider from @bt_uk to @EE the system was supposed to be a straight transition withe same quality of elements but the EE system is rubbish and it is almost impossible to speak to someone to help

• 
  MagratheanUK (@MagratheanUK) reported 7 minutes ago

  @InvalidName000 @BenGungyal @EE Yes, he is a poor idiot who doesn’t bother looking or reading when they sign something

• 
  Jamie Bacon (@Jaybacon31) reported 8 minutes ago

  @EE why are you so hard to get hold off? Always seems to be an issue logging in or with your systems. Supposed to have a router delivered today but can’t see what’s happening with it, been stuck in all day and I’m going greyer by the minute! Any chance if an update

• 
  Steve (@coastersteve) reported 8 minutes ago

  @EE are your door to door sales teams trained to lie and tell people that “The internet is slow in this area and we’re updating the lines?” Over the last 2 years we’ve had the same from different sales teams. It’s nothing but fraud.

• 
  andrew (@adrewmg) reported 8 minutes ago

  @EE It’s been over 24 hours and texts are not working.

• 
  🎃 Yung_Wolfff 🎃 #FBPE (@Yung_Wolfff) reported 13 minutes ago

  @BenGungyal @EE EE broadband didnt exist 15yrs ago wtf you talking about?! It was BT up until last year when EE took it over & creatd their own plans. I know coz I was moved from BT to EE when the company was bought out &Course it goes up it goes up every year march with the API even in contract

• 
  Matt (@mechmonkey) reported 21 minutes ago

  @EE Appreciate the help. Will I be refunded for the over charge for the last 2 months?

• 
  𝚎𝚕𝚕𝚊 𝚛𝚘𝚜𝚎 (@ellaxmcc) reported 22 minutes ago

  @EE how can I contact someone if you have shut down my phone network I can’t phone you. Sim not working

• 
  ollie thorne (@ollie_thorne) reported 23 minutes ago

  @EE Having spoken to an EE guide on the phone they tell me the service will not be fixed/resumed until tomorrow morning. My internet is still down and has been since lunch time. At what point do we seek compensation?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Tony Burns 🌟💙 (@Anthony_Burns) reported 24 minutes ago

  @EE is it my end? or has your app and website been having problems most of today? Still unable to access any of your services