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EE Outage Report in Chertsey, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Chertsey, England

The most recent EE outage reports came from the following cities: Guildford, Greenford, Hounslow, Hayes, Weybridge, Uxbridge, Epsom, Sunbury-on-Thames, Brentford, Aldershot, Slough, Farnborough, Kingston upon Thames, Wembley, and Woking.

CityProblem TypeReport Time
Guildford Internet 1 day ago
Greenford Phone 3 days ago
Hounslow Internet 4 days ago
Hounslow Internet 4 days ago
Hayes Internet 5 days ago
Weybridge Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • DanWantsTech
    Dan Flynn (@DanWantsTech) reported from Twickenham, England

    @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

  • johndurant63
    john durant (@johndurant63) reported from Brentford, England

    @EE need help with phone not delivered

  • Veronique7
    veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • Stephen_Tilney
    Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • PDF53
    Sir Lincoln Lad (@PDF53) reported from Aldershot, England

    @EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate

  • its_dooley
    ItsDooley (@its_dooley) reported from Aldershot, England

    It's like @EE doesn't want me to pay my bill errors everytime I make a payment tried multiple cards all with more than enough in the account to pay it even the online chat to speak to someone isn't working

  • mptickner
    Mark P Tickner (@mptickner) reported from Chilworth, England

    @MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms

  • tykeharvey
    T y k e (@tykeharvey) reported from Worcester Park, England

    @ee 5G is worse than there 4G it never blood loads anything

  • PNagle72
    LL.b (hons) Lawyer (@PNagle72) reported from Southall, England

    @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

  • prasulm
    PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • weavero96x
    Ollie Weaver (@weavero96x) reported from Bracknell, England

    Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..

  • repd1975
    Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • kerrylou94
    Kerry Harrison (@kerrylou94) reported from Southall, England

    @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

  • MariamMichtawi
    Mariam Michtawi (@MariamMichtawi) reported from Brentford, England

    @EE I did twice but still the same. It seems many are facing the same problem!

  • MGVanessaJ
    MarleneJohnson (@MGVanessaJ) reported from Southall, England

    When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

  • johndurant63
    john durant (@johndurant63) reported from Brentford, England

    @EE need help with upgrade phone not delivered

  • r1k1n
    Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported from Brentford, England

    @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

  • Praeceps69
    Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported from Hounslow, England

    @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

  • MartinTull1
    Martin Tull (@MartinTull1) reported from Southall, England

    @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

  • PNagle72
    Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported from Southall, England

    @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Dazmills79
    twistedanimator (@Dazmills79) reported

    @EE my Wife received a message from you saying she can upgrade, you take the money from her account then immediately cancel saying it's too early but have kept the funds. Can you tell me what's gone wrong here? @EveMills11 has sent you a D.M for your response

  • Coquelicotworld
    Coquelicot 💜🤍💚 🟥 (@Coquelicotworld) reported

    @DogHotstuff @EE I’m furious as I was on the app at 8:15 and the consoles became available at 8:28. Couldn’t possibly have completed transaction any quicker. Rubbish service from EE that they can’t even advise if you’re on the ‘successful’ list or not - ‘Wait and see’ isn’t acceptable advice.

  • davidgoodhall
    davidgoodhall (@davidgoodhall) reported

    @EE why is your website so terrible to load anything always…😤

  • highvoltageroad
    Trudi (@highvoltageroad) reported

    @EE been with you just over 2 weeks and the network has been down twice and is down again today. Reason why I changed what network issues 😡

  • Julielombardo8
    Julie lombardo (@Julielombardo8) reported

    @EE #unhappycustomer#maygoelsewhere.been a loyal customer for over 6 years, and I’m having to wait for a £220+ overpayment.terrible way to treat customers EE

  • Zarina_GK
    Zarina Khan (@Zarina_GK) reported

    @EE @EE hello, can anyone help with this please? I've now gone 4 days without being able to use my phone.

  • Glenn_Wackett
    Glenn Wackett (@Glenn_Wackett) reported

    @ee Could I trouble you for some clarification on an order I have made with you?

  • LukePe46
    luke passey (@LukePe46) reported

    @ee hi can someone help with a billing enquiry? have tried to call a few times but cannot get through. Thanks

  • anitayears_
    Anita🧜🏾‍♀️ (@anitayears_) reported

    @EE my wifi hasn’t been working all day🥲🥲🥲 help me out plzzz

  • dazza12
    Darren Mallinson (@dazza12) reported

    Further issues with @bt_uk and also @EE now. There's a discount available if you have BT broadband and an EE mobile account. Listed in T&Cs as BT Broadband. Agent says it's only available for BT Halo 3+ customers. No such restrictions are in the T&Cs.