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EE Outage Report in Chertsey, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chertsey, Surrey, England 01/15/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chertsey, Surrey, England

The most recent EE outage reports came from the following cities: London, Woking, Richmond, Hounslow, Wembley, Hayes, Weybridge, Ealing, Leatherhead, Maidenhead, Bracknell, Slough, Dorking, Northolt and Uxbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomWoking Phone
United KingdomLondon E-mail
United KingdomRichmond Phone
United KingdomHounslow Internet
United KingdomLondon Wi-fi

Community Discussion

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EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • nicholasburlin Nick Burlin (@nicholasburlin) reported from Kingston upon Thames, England

    @EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!

  • HelendixonHelen Helen Dixon (@HelendixonHelen) reported from Richmond, England

    @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

  • antony_fry Antony Fry 🌑 (@antony_fry) reported from Slough, England

    @EE @AntonyMutatio It takes all sorts I suppose. Quick rebuttal though so Customer Experience is working well.

  • therealgavinm Gavin Murray (@therealgavinm) reported from Brentford, England

    @EE why is your signal so crap around the stadium you sponsor #wembley

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • julie_sherwood #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • AviatorDavid David Cheung (@AviatorDavid) reported from Ealing, England

    @EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.

  • IwonaSadowska Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • nicolasjsmith Nick Smith (@nicolasjsmith) reported from Kingston upon Thames, England

    @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

  • absentxminded Hannah (@absentxminded) reported from Spelthorne District, England

    Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months

  • Lgandara93 Lucy. (@Lgandara93) reported from Ealing, England

    @EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!

  • MeetuSuraj ComplaintBox (@MeetuSuraj) reported from Slough, England

    had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓

  • Mr_Unique_Voice Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • gareth78t Gareth Thompson (@gareth78t) reported from Hillingdon, England

    @NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • andrew_moor andy (@andrew_moor) reported

    @EE Never is though, same problem all the time, yea continually restarting phone etc, so why all the messages almost every day stating that there’s a problem with network if there’s not a problem, I’m at my wits end with EE and their continual denial that there’s a problem !

  • Adam_Geary Adam Geary (@Adam_Geary) reported

    @EE why has your service been rubbish in the Westcountry lately? Having two bars of 4G means nothing just times out on everything. I pay over the odds for EE as you're meant to have the best coverage and being a courier I need the signal, but it's been costing me time lately.

  • zaghumhashmee Ziggy ❌ (@zaghumhashmee) reported

    @EE Hi, I'm currently in Pakistan, not using EE sim however I'm going to Netherlands on Tuesday, can I text 'Roaming' to 150 while in Netherlands when I land there. I'm pay as you go customer. Will it charge me anything to text 150 while in abroad. Thanks

  • DPhil1981 Dan P (@DPhil1981) reported

    @EE is your website down? Unable to access watch section?

  • Jon_FX Jon (@Jon_FX) reported

    @EE starting with Orange, I've been with you around 20 years. When did that level of customer loyalty change from being rewarded, to you treating me like a ****?

  • adam_beaumont26 Adam (@adam_beaumont26) reported

    @EE Andy, you could pick any street in the country and I expect I’d have 1-2 bars and maybe 4G at a push. I don’t know what’s happened but in the last few months but the entire network has been appalling. Made the mistake of convincing my gf to move from O2 to EE and she hates it

  • mikeoffoftheuk Mike...🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@mikeoffoftheuk) reported

    @CptSwaggz @ammaccii @EE I think the problem here is less to do with handsets and more to do with the saturation of mmW. The studies previously carried out were on a grown mans head for 60 mins. No studies carried on an unborn foetus or young children with continued exposure as it would be with 5G.

  • ZRaghoobar Zragzy07 (@ZRaghoobar) reported

    @EE Hi, I haven’t received any emails on when my PS5 will be delivered, i have been waiting 3 days for the tracking info to come in. Can you help me?

  • littlemissbumpr Ruth Warren🇪🇺 (@littlemissbumpr) reported from Shrewsbury, England

    @EE hey! Just a query, I don't have any signal, is there any outage somewhere? I've had signal all day but got home from work and have nothing! Help would be appreciated!

  • gemlweb I’m done, over it.. BORED of it!! (@gemlweb) reported

    @1BJDJ @EE I’ve had this the past 2 months with 02. Never used near 15 GB before