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EE Outage Report in Chertsey, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chertsey, Surrey, England 01/26/2026 22:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chertsey, Surrey, England

The most recent EE outage reports came from the following cities: London, Wembley, Ashtead, Shepperton, Guildford, Southall, Hounslow, Slough, Maidenhead, Brentford, Woking, Richmond, Hayes, Weybridge and Ealing.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with phone not delivered

  • PDF53 Sir Lincoln Lad (@PDF53) reported from Aldershot, England

    @EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate

  • MartinTull1 Martin Tull (@MartinTull1) reported from Southall, England

    @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England

    @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

  • Praeceps69 Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported from Hounslow, England

    @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • MariamMichtawi Mariam Michtawi (@MariamMichtawi) reported from Brentford, England

    @EE I did twice but still the same. It seems many are facing the same problem!

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with upgrade phone not delivered

  • prasulm PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • mptickner Mark P Tickner (@mptickner) reported from Chilworth, England

    @MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms

  • PNagle72 LL.b (hons) Lawyer (@PNagle72) reported from Southall, England

    @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • Star_Stef The Hon. (@Star_Stef) reported from London, England

    @EE @LNonno_ I've been having the same issue for 3 days now.

  • weavero96x Ollie Weaver (@weavero96x) reported from Bracknell, England

    Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..

  • MGVanessaJ MarleneJohnson (@MGVanessaJ) reported from Southall, England

    When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • gulam82 Gulam (@gulam82) reported

    @EE guys your killing me, my call quality is soo bad it's unusable most of the times, and contacting some one is so difficult using the phone. EE is the self proclaimed best UK network, seems not for me 😭😭 I have about 8 months left on SIM only, something has to be done.

  • smendz1 smendz (@smendz1) reported

    @EE @SkyHelpTeam not sure who is at fault here, but on my iPhone 13 the fibre broadband barely works on the phone. I’m having to reset the network every 2-3 days and it’s infuriating!

  • Marreark1 Marreark (@Marreark1) reported

    @EE Hi i had issues with my broadband and had called (5th) to see if there was a issue. an engineer appointment was made for Monday, I got home today and it was working so I called to cancel it, soon after it stopped working again. are there still issues in the fife area?

  • Liddylupo Lyndsey Tapper (@Liddylupo) reported

    @EE my elderly Mom needs some help with her account. She has been trying to sort it out since my Dad died over 2 years ago. She’s made phone calls and nothing has been done. Can anyone help with this please?

  • NathanColes5 Nathan coles (@NathanColes5) reported

    @EE Hi I have a 5g plan and a 5g iPhone but for some reason I don’t get any faster than 4g but yet I’m connected to 5g and when I go somewhere else in the country it seems to be very fast which is unbelievable im paying for this service and it’s shocking

  • Marreark1 Marreark (@Marreark1) reported

    @EE Hi, is there any update on the broadband outage in the KY2 area, is there at least a estimate time for it to be fixed. it's been out since Thursday and when I called your CS they said it had been fixed but another Rep said it hadn't and I'm still without Internet. thanks.

  • owenhb17 Owen (@owenhb17) reported

    @EE Hi Neil - thank you for answering my questions, very helpful. It looks like I'm better off staying out of contract and paying my £30.98 per month. Will take another look after the March price rises. P.S. did you pick up my note about the price increase link not working? Thanks

  • MartinHodson1 Martin Hodson (@MartinHodson1) reported

    Hello @EE I don't have any signal from you at all anywhere I go. It seemed to stop sometime around Christmas. At the moment I can only use my phone on WiFi. Any ideas?

  • jrichparker jayparker (@jrichparker) reported

    @EE why is my data not working says i have no 4g

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    Day 95 of #PhoneGate @SamsungUK Have no options that takes my Neurodiversity into account, They also have announced the S23 😩 @EE loyalty means nothing.😡 Waiting for the @OmbudServices to act so I can get a new device & service provider Im hoping it's before 2024 😩