EE outages and service status in Chertsey, England

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chertsey, England

The most recent EE outage reports came from the following cities: Woking, Ealing, Northolt, Shepperton, Guildford, East Molesey, Slough, Bracknell, Feltham, Hayes, Epsom, Uxbridge, Greenford, Maidenhead, and Hounslow.

City	Problem Type	Report Time
Woking	Phone	18 hours ago
Ealing	Internet	2 days ago
Northolt	Internet	5 days ago
Shepperton	Total Blackout	5 days ago
Guildford	Internet	5 days ago
East Molesey	Phone	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

• 
  James Vertigan (@jamesvertigan) reported 4 minutes ago from Ealing, England

  @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

• 
  John Want (@MontyWanty) reported 4 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

• 
  James Vertigan (@jamesvertigan) reported 5 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

• 
  Bridge🌼 (@rainbowfreak_x) reported 9 minutes ago from Hounslow, England

  @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

• 
  Joe Miller (@joemiller862) reported 14 minutes ago from Spelthorne District, England

  @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

• 
  Dan Flynn (@DanWantsTech) reported 16 minutes ago from Twickenham, England

  @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

• 
  Doug (@dougmortonagain) reported 17 minutes ago from Ealing, England

  @EE hi, I have no signal in W5, is there a fault?

• 
  Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported 19 minutes ago from Brentford, England

  @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

• 
  Pervez Hassan (@PervezHassan10) reported 22 minutes ago from Hillingdon, England

  @EE #Wellbeing that’s a 😂 I was scammed for > 6 m & during that time not a single statement message I am with V and I get post and other stuff I know I will never get my refund u guys owe me at least >400£ do the r thing admit I was gullible #EEstay away

• 
  Ollie Weaver (@weavero96x) reported 25 minutes ago from Bracknell, England

  Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..

• 
  dominnique karetsos (@DKaretsos) reported 36 minutes ago from Richmond, England

  @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

• 
  Stephen Tilney (@Stephen_Tilney) reported 43 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  Ian Davies (@TheMist1701) reported 44 minutes ago from Spelthorne District, England

  @EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.

• 
  Pieter Le Roux (@pietergriffin) reported 46 minutes ago from Camberley, England

  @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

• 
  James C Green (@jamesCgreen93) reported 47 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  Pervez Hassan (@PervezHassan10) reported 50 minutes ago from Hillingdon, England

  @EE #customer don’t fall for “good morning and all that rubbish “we care I don’t think so trust me I got ripped off and they (EE)don’t even acknowledge fact that I was ripped off months after months. Stay away and go for Vodaphone or even lyca. P😎

• 
  Pervez Hassan (@PervezHassan10) reported 51 minutes ago from Hillingdon, England

  @EE guys stay as far as possible from EE before you know it they will find a way to rip you off I should have gone for Vodaphone they provide the best customer service and no hidden charges. Trust me now they say I was send statements I am so disappointed 😎

• 
  peter (@peter33266430) reported 56 minutes ago from Hillingdon, England

  @EE EE have completely messed up my bill again I just can’t believe it’s dressing me out , £129 for 1 month when I have unlimited minutes unlimited txts and unlimited Data I rang customer service she’s confused aswel so I don’t know what to do

• 
  Paul Modley (@pmodley) reported 56 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  Victoria Seaman (@VixSeaman) reported 59 minutes ago from Hounslow, England

  Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  WithNibs (@WithNibs) reported 4 minutes ago

  @EE WHY IS THERE NO TOP OPTION IN MYEE APP? REALLY BAD DESIGN. WHO DOES THE THINKING THERE? FIRE THEM!

• 
  OMG Beardd (@OMGBeardd) reported 6 minutes ago

  @EmilyJessicaBea @EE It's one of the last things you should be referencing for billing because they're so poor for variable direct debits because you could have come off a month of paying a high amount for call charges etc and that's what it will show for the next month too.

• 
  Callum Lapper (@Lapperrr) reported 7 minutes ago

  @EE Respectfully im not going through to the same teams I've been put through to already as my complaint was deemed no resolution, however one of your employees made the fatal mistake of misleading me with factually incorrect information so I'll be taking it to the ombusman

• 
  Innovation Festival (@innovfest) reported 8 minutes ago

  @EE my mum wants to get a new phone and move to EE (from Voda) due to reception issues - what’s the best way to do this? She also has a BT landline

• 
  tasha (@NunaTasya) reported 15 minutes ago

  @EE is your network down in kensal rise? I haven’t had wifi for 4 hours and did not receive any email or text to notify me

• 
  ThatScottishGuy (@TSG_SWAGSHYT3) reported 15 minutes ago

  EE BROADBAND I PROMISE YOU I WILL HAVE YOUR HEAD @EE FIX MY **** NOWWWUUHHHHHGGHHH

• 
  Karen Dixonova (@mezzymeddles) reported 15 minutes ago

  @EE Upgraded my phone online last night as a treat to myself and received my confirmation email. Today you send me a text message to say there was an issue and ask me to contact a representative on the live chat. There was no issue. You have kept me online for 1h45m for the sole purpose of first trying to also sell me an additional tablet, then broadband and when that didn't work either, a watch. After refusing all of the above and finally being allowed to leave the chat, I find you have charged me an additional £7 for a phone/screen cleaner I did not ask for and do not require. Your website is also terrible and impossible to navigate efficiently. This is not good customer service at all :(

• 
  Natasha (@NatashaB819) reported 15 minutes ago

  @EE We did a home move 2 years ago and have so far had no issues, other than the extortionate price we’ve been paying! The switch over is on you @EE not us but we’re having to suffer because of it and had to sign up to a new contract that apparently, we can leave at any time

• 
  Mark Bell (@mightymarkuk) reported 18 minutes ago

  @EE just had a representative of EE at my door saying they are "fixing peoples problem with slow Internet". He then asked my my ISP. This is a unhanded way of trying to get people to switch if they didn't know any better. @CTSI_UK

• 
  WithNibs (@WithNibs) reported 20 minutes ago

  @EE credit as run out. call 150 says"mobile network not available" so run out of credit can't top up. What a **** network, been with you 18 months, am leaving you tomorrow. log in website, send code never arrives. ****!