EE Outage Report in Chertsey, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Chertsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent EE outage reports came from the following cities: Woking, London, Wembley, Maidenhead, Uxbridge, Ascot, Hanwell, Slough, Hounslow, Sudbury, Windsor, Farnborough, Guildford, Greenford and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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ComplaintBox
(@MeetuSuraj) reported
from
Slough, England
had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓
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Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Antony Fry 🌑
(@antony_fry) reported
from
Slough, England
@EE @AntonyMutatio It takes all sorts I suppose. Quick rebuttal though so Customer Experience is working well.
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Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
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Helen Dixon
(@HelendixonHelen) reported
from
Richmond, England
@EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!
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Gavin Murray
(@therealgavinm) reported
from
Brentford, England
@EE why is your signal so crap around the stadium you sponsor #wembley
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED
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peter
(@peter33266430) reported
from
Slough, England
@EE Tommorow will be calling Cisas or Ombadsman services communications I have waited 3 days for a manager to call me as promised but no phone call my complaint is for miss selling a phone contract That’s EE for you never keep there word.
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Lucy.
(@Lgandara93) reported
from
Ealing, England
@EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.
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Nick Smith
(@nicolasjsmith) reported
from
Kingston upon Thames, England
@EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
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peter
(@peter33266430) reported
from
Slough, England
@EE I have been with EE know for 14 years I think it time for a change , it’s the miss Serling they do know , and how they seem to lie t the customer and when you ring to complain they say a manager will call no one calls back I waited al day yesterday for a call back
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿
(@Mr_Unique_Voice) reported
from
London, England
@EE I never got a reply to my message about sponsorship
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Gareth Thompson
(@gareth78t) reported
from
Hillingdon, England
@NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Goatsniffer2112
(@liam_midgley) reported
@btsport @EE why is linking my account so I can use my by sport package super stressful and giving me anxiety all your steps just send you around in circles. I’ve never been as stressed out as I am now just trying to log in you both have the worlds worst and hardest sites.
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Alexander Newton
(@AlexTheNewton) reported
@EE I signed up for a contract in store but I wish to cancel it. I know I have to do it in store but can that be any EE store not the one I originally did it in?
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Jason casey
(@j4ykc) reported
@EE With the worst mobile phone reception No thanks I need a phone to make calls, my business Mobole is with EE and mobile phone reception is shocking you may have mobile data speed but no good if you can’t make calls
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A L B 💙
(@Honey_star) reported
. @EE I've been trying to gift data to my daughter for three days now and the website is STILL not working!! When is this going to be resolved because she hadn't got any data left and this feature is the reason I stay with EE!?
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Tom
(@tomwinter999) reported
@EE why does your adverts say you can land planes and use VR to cut throat people yet I can't get signal through 6 inch walls in my house? Total joke. Charge me the right price or give me better coverage
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BFDA Tallaghtboy1976
(@tallaghtboy1976) reported
@EE ordered a new phone, paid for a week ago and no support when looking for my order, this is the worse network ever, never any signal, customer service is crap, I work 2 jobs and in both, no signal, England or wales
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neko-chan
(@nekocha80141016) reported
@RebelFarmer69 @EE NEVER buy in store... A decent company would honour a return but in store purchases, company uses retail loopholes in the contract.
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Isabel Holowaty
(@iholowaty) reported
@EE Thanks for sending me alerts re reception problems in central #Oxford but what is going on? It's now happened 4 times since Monday, every day since Friday.
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Lacei
(@Lacei56439) reported
@HorsePowerImage @EE Yes im having problems too
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Maria Treseder
(@TresederMaria) reported
way back in 2019 I received a phone call from @PTGMobiles, claiming to be @EE. To the point that I questioned an item on my bill. which the lady replied "we can talk about that later". As my old phone was broken, I was ready for a new phone and contract. So they got me at just