EE Outage Report in Chertsey, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 24: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent EE outage reports came from the following cities: London, Slough, Dorking, Northolt, Uxbridge, Wembley, Bracknell, Epsom, Weybridge, Uxbridge, Guildford, Cobham, Woking, Byfleet and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Sameer 🏴
(@gooey89) reported
from
Richmond, England
@EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....
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🧚🏻♀️ klauds
(@kIaudiagorska) reported
from
Southall, England
@EE please fix up the service on your network it’s unbelievably shit
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Tianna, the Writer 🌺
(@rebirthoftee) reported
from
Brentford, England
@CairoMcF @EE They're getting on my damn nerves
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Damian Kinsella
(@damokins82) reported
from
Hounslow, England
Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Kieran
(@kearneykd) reported
from
Brentford, England
The irony of @EE sponsoring Wembley Stadium when their network becomes unusable whenever there's an event on @EEComplaints @EEnetworkprobs
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Sind05 🇬🇧🇬🇧🇬🇧
(@sindsind05) reported
from
Southall, England
@ComplaintEE @EE You don’t need to be representing this company with this sarcastic tone. Lucky my problems were fixed. Shame you can’t be though !
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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Maya Stone
(@elusivemoment) reported
from
Kingston upon Thames, England
@EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.
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natasha browne
(@TashaBrowne) reported
from
Hillingdon, England
@paul2v @HillingdonNHSFT @EE I’ve no idea.....I never see anything on twitter until hours later...but I’m not bothered about it
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.
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Jonathan Creaser
(@jonathancreaser) reported
from
Richmond, England
No @EE service in #teddington at the moment. My phone says 'emergency calls only'
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Tianna, the Writer 🌺
(@rebirthoftee) reported
from
Brentford, England
@EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@TerrySpringer19 @EE My own personal phone and Sim cards. Still down.
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Borja Bilbao
(@Borja_Bilbao) reported
from
Hounslow, England
@EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.
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Paul Hooray Forrester
(@cookie_985_) reported
from
Richmond, England
Anyone else on @EE having problems with the network
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G(ay) | in the end in wonderland, we both went bad
(@TS7Track16) reported
from
Hillingdon, England
why are @EE down again
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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Kieran
(@kearneykd) reported
from
Brentford, England
@EE As a local resident it means my @EE service is awful, which I'm reminded of every time I walk past the stadium and see EE plastered all over it. It took 20 minutes for my first tweet to send. Absolutely terrible. Kieran (not Keiran)
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Green
(@ian_green14) reported
@VodafoneUK your processes are terrible, my contract coming to end so want to change ge to sim only and carry on my employee discount but 30 mins later and being told need to do this online, what's the point of having a call centre. Can't wait to see what @O2 & @EE can offer
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Jonah Ryan
(@notJonahVeep) reported
@Hopscotch12341 @EE One way you can avoid this is by switching provider. EE are a terrible company and do not even respond to customers, like me, who ask them for help
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Rob Sherry EngTech LCIBSE #FBPE 🇪🇺🇬🇧🇳🇱💙
(@robsherry73) reported
@EE do you have a customer services email address? I need to register a complaint with my broadband service. 3 times in 3 months there is a fault on my line!
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inji duducu
(@injiduducu) reported
@EE How do I cancel it?
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Simon
(@weborguk) reported
@EE so when will service be restored in Bratton (BA13 4..)? It’s been down for a month and my remote barbering business is suffering!!
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Ashley Cobban
(@AshleyCobban) reported
I am absolutely disgusted at the way @EE 'valued' customers. To be highly recommended the Samsung Galaxy Z Fold 3 by @EE and for 3 months in to have a thick black line down the middle of the screen and now not working and told it's not covered under warranty! Fuming!
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Jonah Ryan
(@notJonahVeep) reported
@scott_and_ball @EE I'm in London and EE have no broadband to my property for 1 week. Such a bad company. Their social media team tweets all day about feminism, their IT team is busy watching Netflix and their CEO is busy on his August holiday. They can't get anything done.
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gareth
(@horrordwarf) reported
@EE zero network coverage in Manchester Terminal 2 arrivals. Thankfully they have wifi but it’s a bit rubbish.
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Amy Thrower
(@AmyThrower87) reported
@EE @OpenreachHelp Your engineer came and cut through the network line to our village in error (no phone, tv, internet) and now you won’t come and repair for 2 weeks?! Complaints process is a joke. Seems this is the only way I might be able to make contact. Get in touch 👍
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Martin Gilbert-Bryan
(@MartinGilbertB1) reported
@EE It took the person I was speaking to initially 5 minutes to realise why I was sent a text to call about my order. It took here manager a further 8 minutes to find some wording to support withdrawal of the offer. Wording that does not appear in the purchase process. 1/2