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EE Outage Report in Chertsey, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chertsey, Surrey, England 03/13/2026 02:35

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chertsey, Surrey, England

The most recent EE outage reports came from the following cities: London, Slough, Ealing, Worcester Park, Hounslow, Feltham, Uxbridge, Wembley, Guildford, Camberley, Northolt, Uxbridge, Maidenhead, Woking and Twickenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomSlough Internet
United KingdomLondon Internet
United KingdomEaling Internet
United KingdomEaling Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with upgrade phone not delivered

  • its_dooley ItsDooley (@its_dooley) reported from Aldershot, England

    It's like @EE doesn't want me to pay my bill errors everytime I make a payment tried multiple cards all with more than enough in the account to pay it even the online chat to speak to someone isn't working

  • MGVanessaJ MarleneJohnson (@MGVanessaJ) reported from Southall, England

    When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • mptickner Mark P Tickner (@mptickner) reported from Chilworth, England

    @MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms

  • HowardDellSmit1 Dell Smith (@HowardDellSmit1) reported from Tolworth, England

    @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

  • AngelaMagny Angela Magny (@AngelaMagny) reported from London, England

    Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • Faysal_noor Faisal M (@Faysal_noor) reported from London, England

    @EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • bertie_cee Rob Cockerton (@bertie_cee) reported from London, England

    @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with phone not delivered

  • tykeharvey T y k e (@tykeharvey) reported from Worcester Park, England

    @ee 5G is worse than there 4G it never blood loads anything

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • kerrylou94 Kerry Harrison (@kerrylou94) reported from Southall, England

    @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

  • DanWantsTech Dan Flynn (@DanWantsTech) reported from Twickenham, England

    @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • bigrobwiltshire rob wiltshire (@bigrobwiltshire) reported

    @EE On going network issues for me and other people in my area. Been with EE for years with no problems but the last couple of weeks it’s been really unreliable, a whole day with zero coverage last week

  • dweeby94 Dweeby94 (@dweeby94) reported

    @EE atrocious service from EE. Was sold a damaged iPhone 12 from store, the store said they couldn’t help and advised me to call 150 and the team on 150 advised it’s a store issue, have turned up at the store prior to the advised closed time and told they have gone home.

  • DanBSpeaks DanB (@DanBSpeaks) reported

    @EE can I get some clarification on smart router efficiency. Since having internet for under two weeks I’ve had periods where the router hasn’t worked at least every other day. Often turning it off and on again doesn’t cure the issue. Is that normal?

  • Deanrog81999721 Happy chappy (@Deanrog81999721) reported

    @EE can someone ring me about my upgrade that I'm trying to set up. Have spoken to 3 different people and still nothing sorted. Very bad customer service. One said they would ring me back. I'm still waiting 5 hours later.

  • J90327 Janine (@J90327) reported

    @EE Yes. Sorry, Jo. I got buried in work. It did eventually get faster but it was ridiculously slow for an hour or so

  • mr_jimah Mr Jimah (@mr_jimah) reported

    @EE I’ve activated my account but can’t log in as I keep getting the 1D003 error. I’ve rang and logged it. Each time I’m told to give it 24 hours and since last Saturday I’ve been in contact 3 times. Twice by phone and once by email given to me and until now It’s still not working.

  • Evelynfraser15 Eve Frasier (@Evelynfraser15) reported

    @EE Got we broadband on Monday, hasn't worked since! Have tried to text help. But I don't have a landline 🙄.

  • Kris50930426 Kris (@Kris50930426) reported

    @ThreeUKSupport How can I cancel my Sim Only contract? Your service is getting unbearable now and the lack of support for Visual Voicemail is a joke. I get notifications 2-3 days after a voicemail is left. I’m moving over to @EE

  • yogababe205 Sharon Gray (@yogababe205) reported

    So @EE why have I had no phone signal since yesterday (SW17 area)? Can't call or text

  • jackthe25745237 jackthelad (@jackthe25745237) reported

    @EE When I left EE they transferred the wrong number. It was such a problem getting my old number transferred. I paid my bill and then got another big for 10p. The shop wouldn't accept cash. This was in 2017. Never again EE. 3 has provided great service.