EE Outage Report in Chertsey, Surrey, England

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Chertsey, England

The most recent EE outage reports came from the following cities: Wembley, Slough, Guildford, Greenford, Hounslow, Hayes, Weybridge, Uxbridge, Epsom, Sunbury-on-Thames, Brentford, Aldershot, Farnborough, Kingston upon Thames, and Woking.

City	Problem Type	Report Time
Wembley	Internet	24 hours ago
Wembley	Wi-fi	24 hours ago
Wembley	Wi-fi	24 hours ago
Wembley	Internet	1 day ago
Slough	Phone	3 days ago
Guildford	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

• 
  Pawlie (@Si11y3gg) reported 53 seconds ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Lady Vix Seaxman (@VixSeaman) reported 59 seconds ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  James Vertigan (@jamesvertigan) reported 2 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

• 
  CFCHadders (@NeilHadley2) reported 6 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Doug (@dougmortonagain) reported 8 minutes ago from Ealing, England

  @EE Hi, the issue has returned. I have no service again.

• 
  Doug (@dougmortonagain) reported 11 minutes ago from Ealing, England

  @EE I was, but the signal seems to be back now. Thanks anyway!

• 
  Coopers Coffee Bar (@CoopersCoffee) reported 23 minutes ago from Hillingdon, England

  @EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help

• 
  Sharon Sandhu (@gooness78) reported 25 minutes ago from Slough, England

  @EE I am a 20yr+ customer of EE since the days of Orange. Ive never missed a payment, always renewed contracts and have been a fiercely loyal customer. This is the 1st time I have asked for help from a company I trusted to be told 'There is nothing we can do for you'. #leavingEE

• 
  Doug (@dougmortonagain) reported 26 minutes ago from Ealing, England

  @EE hi, I have no signal in W5, is there a fault?

• 
  Pervez Hassan (@PervezHassan10) reported 27 minutes ago from Hillingdon, England

  @EE don’t forget that I warnn u guys #STAYAWAYFROMEE. I am yet get my refund which probably never happen It’s funny they are so keen when it comes to withdrawing but very reluctant in returning money they stole is’t a fact that’s stealing cos I didn’t g

• 
  OnlyGayWorthKnowing (@HrHJamesKnight) reported 28 minutes ago from Spelthorne District, England

  @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

• 
  James Vertigan (@jamesvertigan) reported 37 minutes ago from Ealing, England

  @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

• 
  dazz ii am (@dazzgedd73) reported 38 minutes ago from Spelthorne District, England

  @EE can you confirm why we have no signal in our area today TW16

• 
  Depraved Acid (@DepravedAcid) reported 39 minutes ago from Hounslow, England

  @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

• 
  James C Green (@jamesCgreen93) reported 47 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  Pieter Le Roux (@pietergriffin) reported 47 minutes ago from Camberley, England

  @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

• 
  Vìncere. (@VictorJ1987) reported 50 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Oh Fuffuxake! (@TheChauffeur_) reported 50 minutes ago from Richmond, England

  Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

• 
  Jamie (@JamieSenitt) reported 52 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  I am Robin (@robinhamilton77) reported 57 minutes ago from Esher, England

  @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt (@MattGarrould) reported 5 minutes ago

  @EE It's so random, I can lay my phone down and literally watch it go from 4g+ to E and back to 4g+ again within a few minutes. I have absolutely no idea what's going on with it!

• 
  A L E X (@AIIuminati) reported 5 minutes ago

  @EE scam merchants. Should be shut down. Staff are rude, haven't got a clue. In my experience with them they're *****. So glad I left I'm never looking back. But now they're fleecing my mate for debt they didn't notify him of for 5 months then expect £500 back. #FuckEE #Scam

• 
  McNamara 🇮🇪 (@PaulMackMack) reported 9 minutes ago

  @JayMacDonaldUK @EE Yup, still 4G down in PL13

• 
  Taiyella (@_Taiyella) reported 9 minutes ago

  How can @EE assure me that this phone has not been tampered with? Imagine I login and someone has a screen recorder or something? Or my bank details are stolen?

• 
  Jonathan K. Tullett (@jonathantullett) reported 10 minutes ago

  Kyle (@EE, Cheltenham) re-iterated they deal with all issues properly and we're welcome to go back to the store for further (incorrect, presumably), 'advice' should it be required.

• 
  MDXTEAM (@MDXTEAM04) reported 12 minutes ago

  @keegerrn @EE Kindly send us a message, we can help retrieve your account.

• 
  Fiona 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Hobnobette) reported 13 minutes ago

  @EE To cancel

• 
  Adam B (@AdamBak29805537) reported 13 minutes ago

  @EE Hi, any idea when you are getting more Samsung phones in stock? Looking at the S21/S21 Ultra but no stock and im due an upgrade this week. I know there id supply issues but other providers have them so will jump ship if i need to, dont fancy waiting weeks/months.

• 
  pokiscot (@pokiscot) reported 19 minutes ago

  @EE Trying to unlock a phone, stuck on Step 2 after adding IMEI code, with no error message or way to proceed??? Tried different browsers, and also via the app. Need to use a second sim and need that Unlock code to do so! help please!

• 
  ✌🏻️ (@djm_eightyone) reported 20 minutes ago

  @EE I’m trying to upgrade my phone and have spoken to a representative. After agreeing a deal, I’ve been told that the phone is not in stock, yet online it’s showing as in stock, but I can’t apply the discount online. HELP!! 😩😡