EE Outage Report in Chertsey, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 30: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent EE outage reports came from the following cities: London, Maidenhead, Bracknell, Slough, Dorking, Northolt, Uxbridge, Wembley, Epsom, Weybridge, Uxbridge, Guildford, Cobham, Woking and Byfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| Maidenhead |
||
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE #customer don’t fall for “good morning and all that rubbish “we care I don’t think so trust me I got ripped off and they (EE)don’t even acknowledge fact that I was ripped off months after months. Stay away and go for Vodaphone or even lyca. P😎
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Sebastian Garner
(@sebgarner) reported
from
Bracknell, England
@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Anit
(@anit3) reported
from
Brentford, England
Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
@EE can you confirm why we have no signal in our area today TW16
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Luis Andrés
(@Luis_AndresM) reported
from
Richmond, England
@EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE #stay as far as possible from#EEtrust me I’ve experience sort of net work they really are it’s profit first customer well being they’re not even concern especially during these hard times 👎😷😧😪
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE Of course have good night sleep 💤 don’t worry about poor customer your organisation ripped off😲😱
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Anit
(@anit3) reported
from
Brentford, England
@EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE yeah right #ripoff just check my bank statement I’ve been charged even though I don’t even use their network 125£#👎😹😿down the drain
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE my point #they will do anything to get you as a customer and then you realise that you are f—k😎
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE don’t forget that I warnn u guys #STAYAWAYFROMEE. I am yet get my refund which probably never happen It’s funny they are so keen when it comes to withdrawing but very reluctant in returning money they stole is’t a fact that’s stealing cos I didn’t g
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE #Wellbeing that’s a 😂 I was scammed for > 6 m & during that time not a single statement message I am with V and I get post and other stuff I know I will never get my refund u guys owe me at least >400£ do the r thing admit I was gullible #EEstay away
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Anit
(@anit3) reported
from
Brentford, England
@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE yeah right again 😂😎😁some customer #service i’am sure it’s a corny joke cos I’ve lost out >500£DDand no chance that I will ever see my money u guys owe me if my SIM card was clone and used whose fault is it I did my part I still have crime no. Pervez
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE guys stay as far as possible from EE before you know it they will find a way to rip you off I should have gone for Vodaphone they provide the best customer service and no hidden charges. Trust me now they say I was send statements I am so disappointed 😎
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Shipman William
(@ShipmanWilliam1) reported
@EE I have hi phone 11 I have no internet we’re i live now ee have stopped th little yellow box that carried internet for me I have been trying to get BT to install it for me with no success could you please help me with my internet connection thankyou Mr Williamshipman
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Heleno Ferraz
(@HFerrazBRZ) reported
@EE i have continual issues with my phone for the last 2 weeks. It is unbelievable it’s taking this long for you fix this problem
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Adel Aldous
(@AdelAldous) reported
Not heard a peep from @ee regarding the abysmal service
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David H
(@Lovaduck73) reported
@EE if your support desk is receiving a high volume of calls does this mean your level of service is poor?
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Spalding_Hoops
(@HoopsSpalding) reported
mobile phone companies - an absolute joke, bought a Samsung Z flip 3 for the wife, on @EE no charger - just a lead that doesn't plug into anything, raised a complaint as nowhere in the sales journey was this notified, and there's no option in EE to buy a charger...vexed
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Claire Bates
(@eclairbeast) reported
@EE can you help me please? I can’t seem to DM you
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ᎬᏴ
(@ebonywilkinsonx) reported
@EE are the worst for communicating honestly 😤😤
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Angharad Parry
(@AngharadParry3) reported
@EE I would love to know when you’re going to respond to my complaint you closed without contacting me so I resubmitted it. I would also love to know when my phone will be delivered. The 14 days I was told has been and gone. Still nothing. This is pretty abysmal communication!
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Richie Knight
(@richiechuff) reported
@EE Can someone help me to track an order please ?
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Neel Shah
(@neels_25) reported
@EE So you going to help me resolve or do i need to contact the friendly telecoms ombudsman?