EE Outage Report in Chertsey, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent EE outage reports came from the following cities: Slough, London, Hanwell, Maidenhead, Hounslow, Wembley, Sudbury, Windsor, Farnborough, Guildford, Greenford, Twickenham, Brentford, Harlesden and West Drayton.
| City | Problem Type | Report Time |
|---|---|---|
 Slough |
Internet | |
| London |
Phone | |
| Hanwell |
||
| London |
Wi-fi | |
| London |
Phone | |
| Maidenhead |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Paul Dunne
(@ThemoonIHATEYOU) reported
from
London, England
@EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?
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MarleneJohnson
(@MGVanessaJ) reported
from
Southall, England
When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.
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Martin Tull
(@MartinTull1) reported
from
Southall, England
@EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with upgrade phone not delivered
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with phone not delivered
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Robert Dunford
(@repd1975) reported
from
Esher, England
Hi @EE is there an issue with sending texts in the SW London region right now?
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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Rob Cockerton
(@bertie_cee) reported
from
London, England
@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@EE pls put a stop to the snake Ad. It's horrible and traumatising.
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@EE I'm currently receiving no service in southeast London. Is there an outage?
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T y k e
(@tykeharvey) reported
from
Worcester Park, England
@ee 5G is worse than there 4G it never blood loads anything
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Mark P Tickner
(@mptickner) reported
from
Chilworth, England
@MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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ItsDooley
(@its_dooley) reported
from
Aldershot, England
It's like @EE doesn't want me to pay my bill errors everytime I make a payment tried multiple cards all with more than enough in the account to pay it even the online chat to speak to someone isn't working
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Dan Flynn
(@DanWantsTech) reported
from
Twickenham, England
@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Stephen Tilney
(@Stephen_Tilney) reported
from
Kingston upon Thames, England
@EE Still no "Call Back".... Perhaps the signal is poor ?!
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Kerry Harrison
(@kerrylou94) reported
from
Southall, England
@CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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@DrJaybeee
(@DrJaybeee) reported
@EE It’s a cynical ploy isn’t it? People run out of data near the end of their billing - so you count on people overspending for data that runs out before they can use it. I would leave @EE if I could #terrible @martinlewis
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Steve Brinda
(@Stevebrinda66) reported
@EE Signal was getting worse but was just usable (hanging out of window). Mrs had a stroke in middle of morning and I couldn’t get a signal to alert ambulance! So I’ve left
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Gavvie-san
(@GavvieUK) reported
Instead, the trade in would pay towards the rest of my contract and they'd instead charge £88. You've misled customers by removing offers and not informing them. Shame on you @EE - I have cancelled that order now, and on 12 months you have lost me as a customer. I am fuming.
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Matt Hamilton
(@HammerToe) reported
@bensher501 @EE As you are roaming, you might have the option to manually switch networks. The other network in Barbados is Digicell. See if you can manually select that.
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Mark Thompson
(@THETIGERSOFHULL) reported
@EE Hi. Postcode is HU4 7NT. I've just found out she is the 3 network. So possibly an error with Thier network
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Re-Danimator
(@LikesItSpooky) reported
@EE provides a worse internet connection than I had in 2005 and the customer service is abysmal. I literally cannot wait to leave.
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DazzleInk Tattoo Studio
(@DARRENNAUGHTON) reported
@EE I am so frustrated with your company. Miss sold a contract over 16 calls and over 6 visits to the store finally told to cancel the contract. Still awaiting for it sorting and numerous calls put on hold then put down. I've finally give up! I'll take my custom elsewhere.
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Gavvie-san
(@GavvieUK) reported
And that's @EE losing a customer. Rang sales team to sort order out, was told all I needed to do was sign trade in forms. Afterwards, was told that the price stated on their website was wrong and that I would have to pay the full contract price, despite the offer I was given.
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#Jimomc Jimo🏴
(@CODMASTER_JIMO) reported
@LikesItSpooky @Hyperoptic @EE 800ms yikes wtf are they using dial up or somethin
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John
(@John31091562) reported
@EE As a company that has 6 sims from you I seriously worry about your marketing dep. I’m concerned about signal quality which in and around Chester is appalling, remember, self praise is no recommendation.