EE

EE Outage Report in Chertsey, Surrey, England

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The latest reports from users having issues in Chertsey come from postal codes KT16.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chertsey, Surrey, England 02/20/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chertsey, Surrey, England

The most recent EE outage reports came from the following cities: Ealing, London, Woking, Hounslow, Wembley, Twickenham, Camberley, Bracknell, Aldershot, Dorking, Epsom, Uxbridge, Slough, Richmond and Chertsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Phone
United KingdomLondon Phone
United KingdomWoking Phone
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon E-mail

Community Discussion

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EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

  • jamesCgreen93 James C Green (@jamesCgreen93) reported from Kingston upon Thames, England

    @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

  • 75Snapper GraemeT (@75Snapper) reported from London, England

    @EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @dmills87 @EE I agree with you, they should really support quick transfer!

  • Damien93 Damien (@Damien93) reported from Richmond, England

    @EE my signal is awful today, whats going on?

  • MontyWanty John Want (@MontyWanty) reported from Spelthorne District, England

    Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

  • CoopersCoffee Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England

    @EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

  • JamieSenitt Jamie (@JamieSenitt) reported from Kingston upon Thames, England

    @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

  • slowalloon Paul Harris (@slowalloon) reported from Hounslow, England

    @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

  • MrNickSwan Nick Swan (@MrNickSwan) reported from Richmond, England

    @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

  • Jamiecdixon Jamie Chapman Dixon (@Jamiecdixon) reported from Spelthorne District, England

    @EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • 1rCam cam ♡ (@1rCam) reported

    @EE just got my new EE pay monthly sim. trying to make an account and im getting "Your account isn't available at the moment, try again later or contact us ". help? :/

  • coffeefuelled_ coffee fuelled omar ☕🇪🇺🇬🇧 (@coffeefuelled_) reported

    @EE I placed it through the app. I think I misunderstood, I rang through and turns out I don’t need a new SIM card to pick up 5G, it should just work. I was expecting a new SIM until I re-read my email to find out it’ll just update automatically. Problem solved!

  • SamQX Sammy ❤ 🇬🇧 (@SamQX) reported

    @EE How long is the network going to be down? It’s 2 days now and my only way to contact my mum who lives alone!

  • trussellgeorge Paul Brindley (@trussellgeorge) reported

    @EE - we have 2 phones out of contract with you but your upgrade prices are astronomical .If we cancel our contract & resign with @EE we’d save £960 over the contract period!!! Astonishing!!!

  • garethdore Gareth Dore (@garethdore) reported from Royal Leamington Spa, England

    @EE not having much luck with EE at the moment, today my internet has gone. Is there an outage in CV32 area?

  • Cansu73821936 Cansu (@Cansu73821936) reported

    I order a iPhne 12 pro blue over a month ago with @EE and I’m still waiting. It’s getting boring waiting for the phone and ps5 to come back in stock this is getting abit too much for ee as there customer s was good but @o2 people are suddenly getting the phones before me

  • luciemugridge Lucie Mugridge (@luciemugridge) reported

    @EE I had to take out phone insurance as part of my new deal, I would now like to cancel said insurance, can you help me with this please?

  • GAMERELITE1234 Callum Mcdonald (@GAMERELITE1234) reported

    @UddinM5 @EE Exactly just hate those customer that think because they been using a company for so long they should just get hand outs

  • ElisabethCrowe Elisabeth Crowe (@ElisabethCrowe) reported

    @EE @Chubb Thank you for a brilliant service for my phone. I droped it in the loo at 6.30 on Thursday; it stopped working on Friday; I submitted a claim online; on Saturday my claim was approved; DPD delivered a replacement first thing Sunday morning. I was delighted - thank you.

  • shaniquesamuels shahn (@shaniquesamuels) reported

    @O2 why is that everytime, every single time I call the phone line gets mysteriously cut off?! Please can someone call me regarding my ongoing issue. I'm still waiting for my manager call back. I will be returning to @EE this a joke! You clearly don't want my money!!