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EE Outage Report in Chertsey, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chertsey, Surrey, England 12/10/2025 04:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chertsey, Surrey, England

The most recent EE outage reports came from the following cities: Guildford, London, Northolt, Cobham, Woking, Byfleet, Hounslow, Slough, Hayes, Wembley, Ascot, Maidenhead, Uxbridge, Hanwell and Sudbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomGuildford Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomNortholt Internet
United KingdomLondon Internet
United KingdomCobham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.

  • cookie_985_ Paul Hooray Forrester (@cookie_985_) reported from Richmond, England

    Anyone else on @EE having problems with the network

  • TS7Track16 G(ay) | in the end in wonderland, we both went bad (@TS7Track16) reported from Hillingdon, England

    why are @EE down again

  • Borja_Bilbao Borja Bilbao (@Borja_Bilbao) reported from Hounslow, England

    @EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.

  • elusivemoment Maya Stone (@elusivemoment) reported from Kingston upon Thames, England

    @EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.

  • gooey89 Sameer 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@gooey89) reported from Richmond, England

    @EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....

  • kearneykd Kieran (@kearneykd) reported from Brentford, England

    @EE As a local resident it means my @EE service is awful, which I'm reminded of every time I walk past the stadium and see EE plastered all over it. It took 20 minutes for my first tweet to send. Absolutely terrible. Kieran (not Keiran)

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @CairoMcF @EE They're getting on my damn nerves

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • damokins82 Damian Kinsella (@damokins82) reported from Hounslow, England

    Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!

  • kearneykd Kieran (@kearneykd) reported from Brentford, England

    The irony of @EE sponsoring Wembley Stadium when their network becomes unusable whenever there's an event on @EEComplaints @EEnetworkprobs

  • jonathancreaser Jonathan Creaser (@jonathancreaser) reported from Richmond, England

    No @EE service in #teddington at the moment. My phone says 'emergency calls only'

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @TerrySpringer19 @EE My own personal phone and Sim cards. Still down.

  • kIaudiagorska 🧚🏻‍♀️ klauds (@kIaudiagorska) reported from Southall, England

    @EE please fix up the service on your network it’s unbelievably shit

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.

  • TashaBrowne natasha browne (@TashaBrowne) reported from Hillingdon, England

    @paul2v @HillingdonNHSFT @EE I’ve no idea.....I never see anything on twitter until hours later...but I’m not bothered about it

  • sindsind05 Sind05 🇬🇧🇬🇧🇬🇧 (@sindsind05) reported from Southall, England

    @ComplaintEE @EE You don’t need to be representing this company with this sarcastic tone. Lucky my problems were fixed. Shame you can’t be though !

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • bellajc JennyU (@bellajc) reported

    @EE I need help please

  • ilovemywand2 ✷ ℂ𝕙𝕒𝕣 ✷ (@ilovemywand2) reported

    I have an iPhone 14 that can contact satellites apparently if I’m stuck up Ben Nevis but can’t get on friggin WhatsApp on a haven camp on north ******* wales 🤬 @Apple and @EE need to sort your ****!!

  • chrisbaron79 chris baron (@chrisbaron79) reported

    @EE Hi my broad band has stopped working can you help

  • Carry_on_Canine Carry on Canine (@Carry_on_Canine) reported

    @EE My mobile data is unusable I'm currently getting speeds of 0.5 megabits down speed. I live in Port William in Dumfries and Galloway. Help!

  • Mathmosman mathmosman (@Mathmosman) reported

    Hello @EE how do you assess where mobile signal receives improvement? Not 10 miles from Chester or Mold and yet it’s like EE doesn’t exist?

  • LetDogsBeDogs Let Dogs Be Dogs (@LetDogsBeDogs) reported

    @EE The maintenance has been completed and thats why issues are being had. Local forums are full of posts about EE service locally. I do hope whoever has messed up is publicly flogged 🥰

  • missb_75 Bethan Grant (@missb_75) reported from Wool, England

    @EE Hello. I’d like to query an additional charge being made to my account this month. How do I get in touch with your billing Dept? I can’t find a way on app to discuss my issue. Thanks

  • DuncanPonikwer Duncan Ponikwer🔶🇺🇦 #FBPE #FBPPR (@DuncanPonikwer) reported

    @PaulKohlerSW19 @EE I left Vodafone over the same issue

  • ilovemywand2 ✷ ℂ𝕙𝕒𝕣 ✷ (@ilovemywand2) reported

    I have an iPhone 14 that can contact satellites apparently if I’m stuck up Ben Nevis but can’t get on friggin WhatsApp on a haven camp on north ******* wales when it’s telling me a have 4g!!! 🤬 @Apple and @EE need to sort your ****!!

  • chrisjlatimer 15 minute Chris (@chrisjlatimer) reported

    You giving any existing mobile customers discounts if they switch to your broadband? @ee my current provider isn’t delivering a good enough service