EE Outage Report in Chertsey, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent EE outage reports came from the following cities: London, Woking, Wembley, Southall, Slough, Warfield, Ealing, Leatherhead, Greenford, Ashtead, Shepperton, Guildford, Hounslow, Maidenhead and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Total Blackout | |
| Woking |
Phone | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿
(@Mr_Unique_Voice) reported
from
London, England
@EE I never got a reply to my message about sponsorship
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Nick Burlin
(@nicholasburlin) reported
from
Kingston upon Thames, England
@EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!
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Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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Hannah
(@absentxminded) reported
from
Spelthorne District, England
Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Nick Smith
(@nicolasjsmith) reported
from
Kingston upon Thames, England
@EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker
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Antony Fry 🌑
(@antony_fry) reported
from
Slough, England
@EE @AntonyMutatio It takes all sorts I suppose. Quick rebuttal though so Customer Experience is working well.
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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Gavin Murray
(@therealgavinm) reported
from
Brentford, England
@EE why is your signal so crap around the stadium you sponsor #wembley
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Lucy.
(@Lgandara93) reported
from
Ealing, England
@EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.
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Helen Dixon
(@HelendixonHelen) reported
from
Richmond, England
@EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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ComplaintBox
(@MeetuSuraj) reported
from
Slough, England
had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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David Cheung
(@AviatorDavid) reported
from
Ealing, England
@EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Dawson
(@Steven59066) reported
@EE Hi ee, its Steven d here, i would rather go into one of your shops to see, if they can help me with my vouchers that I am having troubles with on my alcatel A3 mobile phone back up, X me back ps I had troubles with the vouchers before on my back up phone
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Manya Blanca
(@ManyaBlanca) reported
@EE I joined 15 days ago. Have had service for 5 at best. I'm leaving your fraudulent operation. I don't do gas lighters as well as you turning off the service in its entirety with no warning or alternative. no thank you. I'm done with mediocre trying to tell me it's great
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reachingout
(@MeReachingout) reported
@EE my broadband has bone down for 40 minutes now and I have something important I need the Internet for in 20 minutes. What is going on?
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Les cole
(@Lescole1) reported
@EE My wife has received shocking service from @EE. The non existent customer service is abhorrent. Promised call backs that never happen, speaking to customer service representatives who have absolutely no clue. Left on hold for 30 mins at a time over and over again. Shame on U.
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Lisa Bailey
(@lisa01403) reported
@EE my old phones that i keep after upgrading - are they locked to your network or unlocked?
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Gazwthegooner
(@Gazwthegooner) reported
Hey @EE how about you stop calling me to tell me how great a customer I’ve been over 23 years and that you’ve got some great benefits for and then spend the whole call just trying to get me to swap to your broadband package AGAIN. 🤬🤬🤬
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Chris Hankin
(@chrishankin2) reported
Shame on @EE Ealing who couldn’t be bothered to help my husband when he upgraded is his old iPhone 7. The staff treated him as an inconvenience and he now has a phone he didn’t want and can’t operate. #youllbeoldoneday
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Tom Codling
(@tomcodling) reported
@EE WiFi called ng, so using my internet connection to make the call that I pay you money for to access your mobile network?
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Des Tidbury
(@DesTidbury) reported
@EE Has anyone else experienced dreadful 😬 customer service from EE? Since I’ve been with them nothing but trouble, especially with TV package. It’s now the 4th month in a row that they have got my bill wrong. Despite numerous phone calls they still haven’t got it right! Help!!
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darren styles
(@darrenjstyles) reported
@EE there seems to be a major fault in the NR15 area with broadband, no updates nothing works and the mobile signal is pretty much useless too so no chance of using 5G to hotspot, what is going on and when will normal service be resumed