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EE outages and service status in Uxbridge, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Uxbridge, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 2, 3:52 PM GMT+1.
  • 63% Internet (63%)
  • 22% Wi-fi (22%)
  • 15% Phone (15%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Uxbridge, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Uxbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 2: Problems at EE

EE is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Uxbridge, England

The most recent EE outage reports came from the following cities: Hammersmith, Ealing, Southall, Maidenhead, Richmond, Stanmore, Twickenham, Rickmansworth, Northolt, Ruislip, Edgware, Wembley, Slough, Greenford, and Hounslow.

CityProblem TypeReport Time
Hammersmith Internet 6 hours ago
Hammersmith Internet 2 days ago
Ealing Internet 4 days ago
Southall Phone 4 days ago
Southall Internet 6 days ago
Hammersmith Internet 7 days ago

Nearby cities with recent reports

Hammersmith

2 recent signals

6 hours ago
Southall

2 recent signals

4 days ago
Ealing

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Uxbridge, England

Latest outage, problems and issue reports in Uxbridge and nearby locations:

  • Praeceps69
    Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported from Hounslow, England

    @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

  • HelendixonHelen
    Helen Dixon (@HelendixonHelen) reported from Richmond, England

    @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

  • johndurant63
    john durant (@johndurant63) reported from Brentford, England

    @EE need help with upgrade phone not delivered

  • wesdbag
    Wes Baggaley (@wesdbag) reported from Richmond, England

    @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

  • slowalloon
    Paul Harris (@slowalloon) reported from Hounslow, England

    @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

  • johndurant63
    john durant (@johndurant63) reported from Brentford, England

    @EE need help with phone not delivered

  • anit3
    Anit (@anit3) reported from Brentford, England

    @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

  • MeetuSuraj
    ComplaintBox (@MeetuSuraj) reported from Slough, England

    had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓

  • DanWantsTech
    Dan Flynn (@DanWantsTech) reported from Twickenham, England

    @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

  • PervezHassan10
    Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE #customer don’t fall for “good morning and all that rubbish “we care I don’t think so trust me I got ripped off and they (EE)don’t even acknowledge fact that I was ripped off months after months. Stay away and go for Vodaphone or even lyca. P😎

  • OwensBenjamin
    Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • Mohamed87268245
    Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

  • GPCamies
    Gareth (@GPCamies) reported from Watford, England

    @mouthwaite @EE Unfortunately EE are not the only mobile network that fall short of their customer service. Vodafone are just as bad, and frankly we shouldn't stand for it. They can sign people up for their network quick enough but when it comes to customer care. Well who cares it seems!.

  • rainbowfreak_x
    Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @EE why does it take a customer to go onto twitter to finally call a customer, why can’t they just call the customer when he has been promised that some would call you no loyalty to customer anymore

  • Leafs1201
    Paul Durrant (@Leafs1201) reported from Bushey Heath, England

    @EE I’m with EE and want to upgrade, but wow the price plans have gone crazy expensive, I can get the same phone and same plan on a different network for £30 less per month than what EE want to charge me for upgrading, guess I’m saying bye bye to EE.

  • MrNickSwan
    Nick Swan (@MrNickSwan) reported from Richmond, England

    @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

  • anit3
    Anit (@anit3) reported from Brentford, England

    @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

  • Mohamed87268245
    Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

  • dougmortonagain
    Doug (@dougmortonagain) reported from Ealing, England

    @EE hi, I have no signal in W5, is there a fault?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • bryanp247
    Bryan Pinto (@bryanp247) reported

    @EE got lots of problems with my internet connection when i am out and about besides being on full data plan i now see my mobile data is switched off very unhappy with EE as I can no longer call you to sort it

  • rachelbbridge
    Rachel Bridge (@rachelbbridge) reported

    @grantaddick100 @EE Anything for companies to rip customers off. We must be lying about our complaint, not, they pay their employees poorly so employees don’t do their job properly, and somehow we’re the problem 🙄

  • stevep27a
    StevieP (@stevep27a) reported

    @EE Your broadband app doesn't work and there are features that can only be done on the app - help please!

  • TonyCrystals
    Tony Crystal (@TonyCrystals) reported

    @Gwitter93 @EE I had a very similar problem, no one answers the phone either, when k eventually gave up and cancelled the DD they billed me for full 2 years of Sim only use. £600 for nothing. EE is shameless in its pursuit for profits. Avoid them at all costs.

  • samj2501
    Sam J (@samj2501) reported

    @EE @EE 40 minutes into a live chat trying to get this sent out still. Whoever decides your customer services scripts and strategy needs sacking immediately. Can’t wait for my contracts to run down to move elsewhere because you’re THE MOST frustrating company to try and deal with

  • TiernanRichmon1
    🇮🇪🇮🇪🇮🇪 (@TiernanRichmon1) reported

    @EE I’ve never had any problems with the landline but honestly the past few months in my area, the call signal has been really poor. Sometimes it’s going to SOS. Please sort it out

  • MartGB_
    Mart (@MartGB_) reported

    @EE's auth process to login might genuinely be the most **** piece of software on the planet. Log in with email > prompts about using a passkey (don't use one) > send code instead > input code & verify > errors about the code being resent too many times. Its actually impressive they have both the worst website of any provider and they somehow made it a giant pain in the *** to even log into it. It's 2026 and the company is worth millions yet their site is like some dog **** from 2010.

  • r45her
    Simon Pearce 😈🏒🤘 (@r45her) reported

    @smith_freddo @EE @tonycarmelo15 The **** app is the main reason I can't wait to leave EE at end of contract

  • lyndannh
    Lynda Hull (@lyndannh) reported

    @ee This is an emergency. I have tried the link in the text you sent, the app and your website. Nothing is working.

  • KLearn
    Karen Loughridge (@KLearn) reported

    Don’t often take to X but I’m beyond frustrated with @ee Business Customer Service response today. I don’t mind any company making human errors, but the true test is how they manage their customer response…call centre and chatbot epic fail! Shoulda gone to @Vodafone