EE Outage Report in Hounslow, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Hounslow come from postal codes TW3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hounslow, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hounslow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (35%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Hounslow, Greater London, England
The most recent EE outage reports came from the following cities: Watford, Kensington, London, Camden Town, Croydon, Purley, Islington, Walton-on-Thames, Ealing, Brentford, Wembley, Southgate, City of Westminster, Belsize Park and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Harrow |
Internet | |
| Watford |
Phone | |
| Kensington |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hounslow, England
Latest outage, problems and issue reports in Hounslow and nearby locations:
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!
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Tony Wiseman
(@tonywiseman1976) reported
from
Camberwell, England
@EE You might be losing a customer this year…
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Mandyphin28
(@mandyphin28) reported
from
Camberwell, England
@EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋
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Ravi Dheer
(@RaviDheer) reported
from
Camberwell, England
@EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.
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Jenny Sanders
(@gothtink696) reported
from
Croydon, England
@EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want
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James Goodliffe
(@jgoodliffe_) reported
from
Paddington, England
.@EE I’ve lost all Data connectivity- my eSIM shows as No Service! What on earth has gone on??
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Rob Cockerton
(@bertie_cee) reported
from
London, England
@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.
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Paul Dunne
(@ThemoonIHATEYOU) reported
from
London, England
@EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?
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Matthew 🇬🇧
(@doberguy53) reported
from
Paddington, England
@ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.
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Robert Dunford
(@repd1975) reported
from
Esher, England
Hi @EE is there an issue with sending texts in the SW London region right now?
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Paul Durrant
(@Leafs1201) reported
from
Bushey Heath, England
@EE I’m with EE and want to upgrade, but wow the price plans have gone crazy expensive, I can get the same phone and same plan on a different network for £30 less per month than what EE want to charge me for upgrading, guess I’m saying bye bye to EE.
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Lydia Pluckrose
(@EatOutLots) reported
from
Camden, England
Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?
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Ravi Dheer
(@RaviDheer) reported
from
Camberwell, England
@EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you
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T y k e
(@tykeharvey) reported
from
Worcester Park, England
@ee 5G is worse than there 4G it never blood loads anything
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Kerry Harrison
(@kerrylou94) reported
from
Southall, England
@CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.
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Veena Patel
(@VeenaPa42103967) reported
from
Croydon, England
@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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IanEastLondon
(@ianeastlondon) reported
from
City of London, England
I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.
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Karen Purvis
(@KarenPurvis123) reported
from
Paddington, England
@EE You have totally wasted my time and cost me more money. I have been a loyal customer and I am a very unsatisfied customer today!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Hynester
(@hynester_a) reported
@EE . Please tell me how I can make a formal complaint
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David Hindson
(@DavidHindson) reported
from
Longhoughton, England
@EE How easy is it switching to a new Apple Watch if you have the cellular service activated? TIA
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Coastman2020
(@Coastman2020) reported
@EE Roll on Tuesday,leaving EE!! A network that can't provide a proper signal in CT8 until maybe next year!? Coupled with shockingly appalling customer service can't wait to leave for O2. Bye!! NEVER AGAIN!! 😡😡😡😡👋👋
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Edgebent
(@EdgeBent) reported
@EE what Appalling service today, the team refused to talk to me as I wanted to talk about a Pay as you go, I was told there is nothing to talk about, as I was asking a question, not impressed with the Attitude from the team! READY TO Take my business elsewhere!!!!
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rosemary
(@roselc04) reported
@witchfind666 Do NOT change to BT. They are a disgrace. I was with them for a few months. Nothing worked properly. When I said I'm leaving they CHARGED me £125! On top of 3 months charges for nothing. Never ever again. Back with @EE now.
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James W
(@James_W200) reported
@EE I've got a new Pixel 5 that is supposed to be 5G. I live in Croydon and don't get 5G at all there. And I'm currently in central London and have no 5G option at all. Surely I should be getting coverage? Any help with this would be great.
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Peter Bartlett
(@P_Alexander40) reported
So, just got off the phone to @EE who charges existing customers 30.1% more than new customers for the EXACTLY the same phone/deal. Even after checking with an advisor, no exception could be made for an existing customer of over 10 years. Bye then.
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stephen payne
(@stephenpayne17) reported
@EE Having trouble ringing people as always sounds garbled checked network stuff cover for my area and said it was a problem but it has been like this for nearly a week
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Peter Bartlett
(@P_Alexander40) reported
@EE Hi Georgia, the advisor I spoke to admitted that new customer deals can't always be given to existing customers, so I'm afraid your comment about valuing existing customers doesn't ring true. I would in effect be charged £224 over the contract as an 'existing customer penalty'.
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Trevor Sonic
(@trevorsonic) reported
from
Liverpool, England
@EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved