EE Outage Report in Acton, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Acton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at EE
EE is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Acton, Greater London, England
The most recent EE outage reports came from the following cities: Northolt, London, Paddington, Hackney, City of London, Hammersmith, City of Westminster, Harringay, Weybridge, Wembley, Wandsworth, Uxbridge, Islington, Croydon and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Northolt |
Internet | |
| London |
Internet | |
| Paddington |
Internet | |
| Hackney |
Wi-fi | |
| City of London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Acton, England
Latest outage, problems and issue reports in Acton and nearby locations:
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Felicia Thandie
(@Felicia_Thandie) reported
from
Camberwell, England
@EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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Richard Knights
(@dknights) reported
from
Wandsworth, England
@EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨
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Matt Lawley
(@mattlawley703) reported
from
Croydon, England
@EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls
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mark garratt
(@markjg65) reported
from
Camberwell, England
@EE the mobile signal is very poor and sometimes non existent in SE24 currently
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Gareth Wyn
(@garethwyn70) reported
from
Lambeth, England
Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.
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Hewete Haileselassie
(@Hewete) reported
from
Paddington, England
@EE Help! My SIM is no longer provisioned so I'm completely cut off. This after the wrong phone was delivered to me. And several lengthy calls to customer service with no joy. I've been with Orange and now EE since 2002.
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James
(@jfkent93) reported
from
Wandsworth, England
Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....
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Andy Smith
(@SmudgerAndy) reported
from
Lambeth, England
Hi @EE please get in touch ASAP to help resolve this request 👇
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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KatyHughes🖤
(@KatyJaneHughes) reported
from
Poplar, England
@EE hi , I am looking to upgrade could someone help me please Thanks
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Emma
(@orthogenes1s) reported
from
Tottenham, England
@EE Thanks David, same issue with 222 I’m afraid
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chamapagneakhii🇾🇪🇸🇩
(@_akhi_younes) reported
from
Hammersmith, England
@EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour
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Hewete Haileselassie
(@Hewete) reported
from
Paddington, England
@EE I've just been cut off from my second customer service call of the day (after 21 and 14 mins respectively) I'm requesting an e-sim. New dual sim phone arrived today but apparently I need an e-sim. Please help as even with data calling I don't get good coverage at home.Thanks
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Janet Oatway
(@JanetOatway) reported
@EE hello. My husband and I are in the USA on holiday. We are unable to make or receive calls?? Your helpline is a phone number! Your text chat bot is not working and you have not answered our email to you 4 days ago. Please can someone get in touch via Twitter?
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Robyn Sabrina
(@Robynsabrina) reported
@EE I am trying to upgrade my sim contract via your website and it looks like the link to do so isn’t working. I can only seem to Shop another deal or manage account - can you help ?
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Aldo McGowan
(@aldoxv2) reported
@EE Hi, Just a bit of feedback, can you ask the tech support team not to bombard callers with trying to be new contracts/phones for 80% of the call? I'm there to get help with an technical issue not try and be talked out of hundreds of pounds on stuff I don't want/need
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Keeno🥶
(@keenanscruton) reported
@EE I’m having issues with broadband , cannot connect and the router is flashing aqua
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martyn
(@mng321) reported
@EE Counting the days down until I am released from my chains of a contract and leave EE for a company that doesnt put their prices up by nearly 10% in a cost of living crisis…
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mib
(@mib_910) reported
@EE hi, if I have a broken screen, can EE fix it? What’s the price for an iPhone 12 please? Thanks
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Neil
(@neilbennett0707) reported
@EE Further help !!!!! , EE can't fix my device which is within the manufacture warranty period, I wish EE would help instead of treating me with utter contempt
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Georgia Alice Daley
(@geealiced) reported
@EE Really frustrated as I've called customer services 3 times this morning, spoken to an adviser and all 3 calls have been cut off after 10-15 minutes. Been told you need "further information to complete my order" but nobody stays on the phone long enough to help 🤯
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Mr Thinking Hat
(@MrThinkingHat) reported
@EE just been speaking to on chat about a porting issue. How do I raise a complaint about the representative? They inform me they are in charge off all chat colleagues so any complaint has to go to Offom is this true?
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Gary Carr
(@garycar74296681) reported
@EE No date for cancelling my broadband , EE was going to speak to BT about when to cancel my EE Broadband so I wouldn't be without internet