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EE outages and service status in Bermondsey, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 3 outage signals in the last 24 hours around Bermondsey, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Jul 2, 12:15 PM GMT+1.
  • 66% Internet (66%)
  • 13% Phone (13%)
  • 12% Wi-fi (12%)
  • 7% Total Blackout (7%)
  • 2% E-mail (2%)
  • 1% TV (1%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 2: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Bermondsey, England

The most recent EE outage reports came from the following cities: City of London, London, City of Westminster, Southwark, Poplar, and Islington.

CityProblem TypeReport Time
City of London Total Blackout 3 hours ago
London Internet 5 hours ago
London Internet 6 hours ago
City of London Internet 1 day ago
City of Westminster Internet 1 day ago
London Wi-fi 2 days ago

Nearby cities with recent reports

London

28 recent signals

5 hours ago
City of London

3 recent signals

3 hours ago
City of Westminster

3 recent signals

1 day ago
Southwark

3 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • life_of_nads
    Life of Nads (@life_of_nads) reported from Islington, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

  • mouseldn
    🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • KeithBursnall
    Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • OzmaLionheart
    MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported from Camberwell, England

    @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

  • smartpicsuk
    The Burtons (@smartpicsuk) reported from London, England

    @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

  • sparkyjm1974
    Jason Miller (@sparkyjm1974) reported from City of London, England

    @EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.

  • AngusTeee
    Angus Teee (@AngusTeee) reported from Islington, England

    @EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?

  • Ross7Perry
    Ross Perry (@Ross7Perry) reported from Poplar, England

    @EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect

  • twynne
    Tom Wynne (@twynne) reported from Poplar, England

    @EE please confirm when you’ll resolve the issues in KT6. This has been ongoing for over 4 weeks already with the services barely usable in that location. Last update from the service status now shows several more weeks minimum, which is not acceptable.

  • whiskey_soaked_
    Mark S (@whiskey_soaked_) reported from Camberwell, England

    @England @BukayoSaka87 @EE Now replace **** for brains Southgate

  • BakahJosephine
    Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • MattBondVocal
    Matt Bond (@MattBondVocal) reported from Camberwell, England

    In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

  • starmanuk
    Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • PaulGrayburn
    G R A Y B U R N (@PaulGrayburn) reported from City of London, England

    @EE But I’m expected to carry on paying for a poor service?

  • yehbmb
    Kirua (@yehbmb) reported from Islington, England

    @EE hey no service since this morning

  • mandyphin28
    Mandyphin28 (@mandyphin28) reported from Camberwell, England

    @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

  • Robinhio84
    Rubén Taluja (@Robinhio84) reported from Camberwell, England

    Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

  • Zarah_666
    Zarah🧸 (@Zarah_666) reported from Islington, England

    @EE Hi I’m trying to access the my ee app and it’s not working

  • HeadshotsDaniel
    Daniel Spencer - Headshot Photographer (@HeadshotsDaniel) reported from Camberwell, England

    @malmborg Damn it... I thought that was bound for an @ee billboard!

  • ShaneGillespie
    Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SiDix67
    Sarah Dixon (@SiDix67) reported

    @EE Been through all of this. I am then directed to the App, using my data because I have no Wifi. New router and still no connection. You use AI Bots and close down technical support at 8pm. Frustration is not a strong enough term. I will be picking this up again later today.

  • 64Jimfogarty
    Jim Fogarty (@64Jimfogarty) reported

    @EE must say very disappointed that you ask for extra £10 for wifi extenders after promising when taking contract out that I wouldn't need them and if I did you would provide them. Like the rest once in contract yous do what you want at customer cost. Lesson learned be careful

  • Boothy_4
    David Booth (@Boothy_4) reported

    @BeneyHewson @EE Same issue. Looks like a widespread issue after searching on here.

  • jacqui_archer
    Jacqui Archer (@jacqui_archer) reported

    @EE Hi, for the last few days my broadband has had intermittent access. Not helpful when trying to work from home. I've tried resetting it but it doesn't seem to help

  • stacksmasher
    stacksmasher (@stacksmasher) reported

    @EE Yes I have an eSIM for my phone to access the cell network also bought a seperate 5 Day WIFI plan and that is giving me issues.

  • jgoodliffe_
    James G (@jgoodliffe_) reported

    @EE This is incredibly disappointing. I will be submitting a formal complaint.

  • paulierunner
    Paul The Runner (@paulierunner) reported

    @EE your signal has been utterly useless of late, even on major A roads. You are a business-prevention exercise. Please sort it out.

  • JohnMac19059272
    Johnny Mac (@JohnMac19059272) reported

    @EE Thank you for sending a newer improved router but why is it so hard sending the old one back. Qr code not working and now got to try the post office tomorrow.

  • Chloe_DEathx
    Chloe 🪐🫧⚡️🪩✨ (@Chloe_DEathx) reported

    @EE I rang on the 6th and told you when the issue for me first started - it’s not just today I can’t connect. I pay a lot every month for the “plus” service for the abroad element and it’s not worked for almost two weeks

  • DextersDesciple
    Dexter Morgan VI (@DextersDesciple) reported

    @EE anyone else think their website and app is garbage. Rarely ever works. Was thinking of moving my broadband to them but can’t be arsed now