EE outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent EE outage reports came from the following cities: London, Southwark, City of London, City of Westminster, Islington, and Poplar.

City	Problem Type	Report Time
London	Wi-fi	1 hour ago
Southwark	Total Blackout	10 hours ago
London	Phone	12 hours ago
London	Internet	19 hours ago
London	Phone	21 hours ago
London	Total Blackout	22 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  Felicia Thandie (@Felicia_Thandie) reported 7 seconds ago from Camberwell, England

  @EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt

• 
  Rory McCarron (@CyclingLawLDN) reported 3 minutes ago from London, England

  @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

• 
  tim parsons (@timpar2109) reported 4 minutes ago from Poplar, England

  @EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.

• 
  Billy (@billyscott31) reported 5 minutes ago from City of London, England

  @EE Had the same problem yesterday morning. So far so good today. What was this caused by?

• 
  itsmenaaz (@naazalii) reported 8 minutes ago from Poplar, England

  @EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G

• 
  Andrew Pines (@AndrewRPines) reported 12 minutes ago from Camberwell, England

  @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

• 
  RichTea (@ImRichTea) reported 15 minutes ago from Poplar, England

  @EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?

• 
  John (@SaffaJohn) reported 18 minutes ago from City of London, England

  @EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.

• 
  ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported 22 minutes ago from London, England

  @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

• 
  Kevin Newman (@KevinWNewman) reported 29 minutes ago from London, England

  @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

• 
  𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮 (@AndrewJLeslie) reported 31 minutes ago from City of London, England

  @EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?

• 
  🍋 (@mouseldn) reported 31 minutes ago from London, England

  @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

• 
  tariq tahir (@tariqtahir) reported 32 minutes ago from London, England

  @EE you’re service is as slow as mid 90s dial up speed

• 
  James Meredith (@Jamesmeredith) reported 39 minutes ago from Camberwell, England

  @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

• 
  Rory McCarron (@CyclingLawLDN) reported 44 minutes ago from London, England

  @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

• 
  Trevor Benton (@TrevBenton79) reported 45 minutes ago from City of London, England

  @EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice

• 
  John Robinson (@jr_svb) reported 47 minutes ago from Islington, England

  Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.

• 
  Josephine Bakah (@BakahJosephine) reported 53 minutes ago from London, England

  @EE pls put a stop to the snake Ad. It's horrible and traumatising.

• 
  Amanda (@amandab_UK) reported 59 minutes ago from London, England

  @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

• 
  Aminul Hoque (@Am1nul_Hoque) reported 59 minutes ago from Poplar, England

  @EE I have been through this process 15 times. It is as bright green as it ever can be. Glowing green like your logo. We have had technical support teams and change bandwidth and do all sorts of remote testing and it has never worked..

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Penny (@mikeanything) reported 3 minutes ago

  @EE credit where’s it’s due, EE staff, both call centre and online help, sorted me out a treat with my holiday coming up, actually got told that as a loyal customer they’re happy to look after me! #refreshingtohear

• 
  Alan Roberts (@AlanRob68902430) reported 3 minutes ago

  @virginmedia @RA0307J your scammers everyone has seen how you operate and where find for those practises how many peoples credit file did you irrevocable damage for late payment of a phone bill?, I've been a virgin media customer since its inception as " Blue yonder" I have just terminated my contract and put here in text " come collect your router" I'm disabled and won't be going anywhere to post it back to you take this as LEGAL NOTICE of the same, now I've moved fully to @EE unlimited tarrif and using my s26 ultra as my hotspot currently have a film on TV and using my tablet via said hotspot, virgin scammers are finished.

• 
  Alan Aldridge (@afaldridge) reported 4 minutes ago

  @EE @Vizique During my protracted time wasting with your customer service somewhere along the very long, frustrating line you ascertained that I indeed have a fault. All I am asking is, if I have said fault all I want is an engineer sent round to have a look.

• 
  Eileen Manson (@MansonEileen1) reported 6 minutes ago

  @DerekAllan61 @EE Sounds like they’re happy to take your money and give little help in return 🙄

• 
  Paul 🖖 (@RonkaGuy) reported 6 minutes ago

  Hey @EE I'm currently in the US and unable to send text messages. Everything else works. I spoke with your first and second line helpdesk and unable to fix. Where do I go now to get this resolved.

• 
  lucy barnett (@lucebarnett) reported 7 minutes ago

  @EE please advise how I can escalate my complaint. I have been on the telephone with EE today for over 2 hours and need a resolution

• 
  Gavin Baxter (@GavinBaxter2) reported 9 minutes ago

  @EE @kingseany94 I am in the same position as Sean and now been told it will be 9 days without internet access before an engineer can look at it. Very poor service.

• 
  Friends Of The Stoop #COYQ 🃏 (@QuinsFOTS) reported 9 minutes ago

  @EE As I said tried that 3 times, and every time it’s “ Use the text service

• 
  WithNibs (@WithNibs) reported 12 minutes ago

  @EE credit as run out. call 150 says"mobile network not available" so run out of credit can't top up. What a **** network, been with you 18 months, am leaving you tomorrow. log in website, send code never arrives. ****!

• 
  Kev (@vpharm) reported 13 minutes ago

  @EE EE are so stupid that they signed a stranger a new phone contract & claim they live at my home address. EE then demanded to know my full name, address & date of birth. Why should I give my surname & date of birth to corrupt company given they have been fined by @ico & @ofcom