EE outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent EE outage reports came from the following cities: Southwark, London, City of London, Poplar, Islington, and City of Westminster.

City	Problem Type	Report Time
Southwark	Wi-fi	14 minutes ago
London	Internet	1 hour ago
London	Total Blackout	9 hours ago
London	Internet	1 day ago
City of London	Internet	2 days ago
London	Total Blackout	2 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  Anna Trela (@TschesyaT) reported 2 minutes ago from Camberwell, England

  @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

• 
  Aminul Hoque (@Am1nul_Hoque) reported 12 minutes ago from Poplar, England

  @EE I was informed I would be called at 6.30pm today by technical support today and even given a name. Call was recorded and I came home extra early from work, but yet again you have considerably failed to stick to your word and meet the needs of your customer!!!

• 
  James Meredith (@Jamesmeredith) reported 16 minutes ago from Camberwell, England

  @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

• 
  Jimmy Ellison (@JimmyEllison15) reported 18 minutes ago from London, England

  @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

• 
  Michael Buckley (@fuhirees) reported 19 minutes ago from Islington, England

  @EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.

• 
  Billy (@billyscott31) reported 22 minutes ago from City of London, England

  @EE Had the same problem yesterday morning. So far so good today. What was this caused by?

• 
  Hannah Parmenter ♥ (@hannah_p79) reported 24 minutes ago from Poplar, England

  @EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't

• 
  Paul Dunne (@ThemoonIHATEYOU) reported 24 minutes ago from London, England

  @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

• 
  🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported 30 minutes ago from London, England

  @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

• 
  Ben Fisher (@BenFisherCT) reported 32 minutes ago from Islington, England

  We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

• 
  Michael Wilkinson (@ThatMichaelW) reported 33 minutes ago from Camberwell, England

  From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

• 
  James Meredith (@Jamesmeredith) reported 35 minutes ago from Camberwell, England

  @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

• 
  Stanley Motown (@stanleymotown) reported 40 minutes ago from London, England

  How do @sky and @EE both claim to be network of the year?

• 
  Matt Bond (@MattBondVocal) reported 42 minutes ago from Camberwell, England

  In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

• 
  Harry Bilbao (@harrybilbao) reported 47 minutes ago from Poplar, England

  @EE Thanks after spending about two hours waiting to chat to a customer service representative. I am completely shocked to see the horrible service provided by him. God forbid I was paying for a service.…. Oh… wait. I am!

• 
  itsmenaaz (@naazalii) reported 55 minutes ago from Poplar, England

  @EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G

• 
  Rochana Jackson (@rochanajackson) reported 57 minutes ago from Camberwell, England

  @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

• 
  Rory McCarron (@CyclingLawLDN) reported 57 minutes ago from London, England

  @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

• 
  KatyHughes🖤 (@KatyJaneHughes) reported 58 minutes ago from Poplar, England

  @EE hi , I am looking to upgrade could someone help me please Thanks

• 
  James Meredith (@Jamesmeredith) reported 60 minutes ago from Camberwell, England

  @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin Elliker (@MartinElliker) reported 3 minutes ago

  @EE And a total waste of time that is - I don’t want apologies, or someone to say sorry - I want a resolution to something that has been going on for nearly a month now - not fit for purpose is how I describe the (non) service I have received from everyone I have dealt with so far

• 
  Gareth Owen (@gjo2405) reported 3 minutes ago

  @EE Why have I got to keep on calling? Surely good customer service would look at the number of complaints about the poor broadband and then propose a solution? Oh and also take into account the number of times I’ve called during the course of the complaint as well as accept fault

• 
  RageByRich (@RageByRich) reported 7 minutes ago

  @bmstewart2004 @EE are no different. I get a message to extend my contract when it ends in November with "great offers" but I'll be paying £3 more per month through the app (currently £49.99/mo). They want me to "contact customer services" to talk about it but no, I shouldn't have to. I can wait until my contract ends, then go through my Zable Credit Card and take advantage of the same speeds, etc for £25/mo. You want to retain your customer vase, EE should offer the same prices as "new customers" on the app. Which is where we are told to do all our business.

• 
  Steve Williams™ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 👻 🌲 (@stevewill26) reported 9 minutes ago

  Heads Up! I have finally seen sense, and ditched @EE , for my Broadband, which was costing me £50 per month, for a very slow connection. Certainly not the "UK's Best Network". I have a final bill for £44, just received, but @EE have passed it onto debt collectors, demanding £59.

• 
  Bionic_KT (@bionic_KT) reported 11 minutes ago

  @WeAreOpenreach @EE Openreach essentially allowed an order to fail because a form wasn’t completed when Openreach hadn’t actually sent the form…

• 
  Liamm Scribbins 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@ScribbinsLiamm) reported 13 minutes ago

  @EE That number doesn't work, beeps 3 times and disconnects. Can't even speak to a human, bloody joke 😡

• 
  Mr Gray (@Monetization26) reported 16 minutes ago

  @EE If you DM me and then I’ll reply with my details and then a senior complaints manager can call me. If not cancel my service and I’ll take my business elsewhere!!.

• 
  Dan Frampton (@danwillmixit) reported 17 minutes ago

  @EE Yeah, that’s when we get back to the problem that I CANT CALL!! EE needs to have a human text chat through the app that I can communicate with. The bot on the app is complete ****.

• 
  Rhian (@rhiangibson_) reported 18 minutes ago

  @EE I’ve tried to call but I can’t call, I’ve already set up roaming, it’s working, I have no spend cap, I’m on a local network. It’s not working. I can’t call to check a delivery if calls are not working from my phone…

• 
  Stuart Williamson (@ellakerris) reported 20 minutes ago

  @EE @Atkinsc1993 @ee of course there is some confusion, thats because you are scammers that dont want to give away **** all