EE outages and service status in Bermondsey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
- EE generated 2 outage signals in the last 24 hours around Bermondsey, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Jun 4, 12:34 PM GMT+1.
- Internet (67%)
- Phone (14%)
- Wi-fi (9%)
- Total Blackout (5%)
- E-mail (4%)
- TV (1%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Bermondsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 4: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bermondsey, England
The most recent EE outage reports came from the following cities: London, Poplar, Southwark, City of Westminster, City of London, and Islington.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 11 minutes ago |
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Internet | 5 hours ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
Nearby cities with recent reports
19 recent signals
3 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Cyclinginlondon (@Cycle77lon) reported from London, EnglandWhy is @ee network coverage in the Wembley area...HA9 0YJ postcode to be specific
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Angus Teee (@AngusTeee) reported from Islington, England@EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!
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DomLee1987 (@DomLee1987) reported from London, England@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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Zarah🧸 (@Zarah_666) reported from Islington, England@EE Hi I’m trying to access the my ee app and it’s not working
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Jack Taylor (@jackjctaylor) reported from Islington, England@MattDronfield @MarcAllera @EE It’s still nothing to complaint at!
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Michael Wilkinson (@ThatMichaelW) reported from Camberwell, EnglandFrom my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
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Callum (@Callum_Walker96) reported from City of London, England@EE how do I cancel my rolling contract
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Craig Cockburn 🏴🇪🇺 (@siliconglen) reported from Camberwell, England@EE Visit your site. Visit the flexible and customer centric o2 site. Then realise you are not so customer centric as you used to be. I like the idea of organising my contract my way.
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Faisal M (@Faysal_noor) reported from London, England@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
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Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England@EE I have been through this process 15 times. It is as bright green as it ever can be. Glowing green like your logo. We have had technical support teams and change bandwidth and do all sorts of remote testing and it has never worked..
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lisa lou (@lisa661974) reported from London, England@EE is there a problem with your mobile data this evening.
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Rajesh Dhulashia (@rajeshdhulashia) reported from London, England@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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Tomasz Rykała (@tomaszrykala) reported from London, England@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
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IanEastLondon (@ianeastlondon) reported from City of London, EnglandI’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.
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Angus Teee (@AngusTeee) reported from Islington, England@EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?
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Azer Turan (@Azer__Turan) reported from City of London, EnglandI want my bill fixed. I was able to start using my number today. It's your employees ' fault. I've been waiting for my number to move since February 3rd @EE #ee #problem #complaint #oxfordstreetEEdealership #Customersatisfaction
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tariq tahir (@tariqtahir) reported from London, England@EE you’re service is as slow as mid 90s dial up speed
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Ravi Dheer (@RaviDheer) reported from Camberwell, England@EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you
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Harry Bilbao (@harrybilbao) reported from Poplar, England@EE Thanks after spending about two hours waiting to chat to a customer service representative. I am completely shocked to see the horrible service provided by him. God forbid I was paying for a service.…. Oh… wait. I am!
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The Burtons (@smartpicsuk) reported from London, England@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Black (@DJ_Matt_Black) reported@EE Thank you, when I contacted customer service by DM this is the number that contacted me so I think you might want to look into it
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🏴 James Nickless BS© 🏴 (@James_Nickless) reported@ad_moran4 @EE @O2 Enjoy the lack of signal. I switched the other way last year and haven’t looked back.
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Northumberland Wanderer (@GreenVapinGiant) reported@ad_moran4 @EE @O2 I had similar issue recently, I decided to get a sim free phone from ee and a separate sim only deal, it worked out about 15 quid cheaper than what they quoted. So if you buy iPhone 17 sim free, it's about 32 a month over 24 months, then buy a sim deal. It will probs be cheaper
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Gill Clarke 🐝 (@Gillykins58) reported@MCFC2012 @EE Not sure where you are based but we are in Cheshire with BRSK. Never had an issue with the Wi-Fi since we changed to BRSK.
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lippyduck (@lippyduck) reported@EE | already did that. They changed it. It immediately changed back. It has happened several times before. There should be an option in the app to manage it myself. I'm an idiot for talking to a bot. But I'd be an idiot to talk to you too because the same thing always happens.
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J G L (@smartmama) reported@EE , Can someone explain why my account was charged £3 extra last month. I am not getting any responses. I am not a new customer.
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Clodagh Beckham (@clodaghkeane) reported@EE I have already spoken to multiple ‘customer service’ agents and lodged multiple complaints but EE fail to follow up with me, do not reimburse me (multiple empty promises!) and close my complaints as ‘resolved’ within 24hrs despite no follow up and zero resolution. Disgraceful!
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Emily @ Dead Winter's Night (@DeadWintersNigh) reported@EE For the past week or so the wi-fi connection has been constantly dropping and disconnecting. It is not my computer because I have fixed the settings. It is unacceptable that the expensive service you provide is rubbish.
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Rohan ☭ (@gondwanaman) reported@EE if you’re travelling to the UK do not use EE as your carrier, absolutely appalling app, no service & no longer recognises log-in. Companies need to regulated harder as they no longer pretend to even offer service.
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Halloween Jack (@red_mutant_eyes) reported@EE You already know about this issue. It’s just taking a very long time to fix and it’s the second time in two weeks.