EE outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent EE outage reports came from the following cities: Poplar, London, City of London, Southwark, City of Westminster, and Islington.

City	Problem Type	Report Time
Poplar	Wi-fi	3 hours ago
London	Internet	6 hours ago
City of London	Internet	7 hours ago
London	Internet	1 day ago
London	Phone	1 day ago
London	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  GreenBadgeTaxi #SupportLondon (@GreenBadgeE1) reported 1 minute ago from City of London, England

  @EE @bt_uk Why is there no mobile Internet or Reception on THE STRAND in London. I am struggling to take payment as On CAB PAYMENR SYSTEM which has EE sim in it. Many drivers facing issue with the Mast there will resolve this soon been owing since few months now

• 
  James Meredith (@Jamesmeredith) reported 4 minutes ago from Camberwell, England

  @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

• 
  Trevor Benton (@TrevBenton79) reported 16 minutes ago from City of London, England

  @EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice

• 
  John (@SaffaJohn) reported 17 minutes ago from City of London, England

  @EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.

• 
  Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported 19 minutes ago from London, England

  @EE I never got a reply to my message about sponsorship

• 
  Markus Mühlberger (@mmuehlberger) reported 20 minutes ago from London, England

  Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

• 
  Felicia Thandie (@Felicia_Thandie) reported 20 minutes ago from Camberwell, England

  @EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt

• 
  pip 🕳️ (@philford) reported 22 minutes ago from Islington, England

  @enterjamesment @keeforelli @EE It's awful here too and has been for days.

• 
  Ben Fisher (@BenFisherCT) reported 23 minutes ago from Islington, England

  We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

• 
  Michael Wilkinson (@ThatMichaelW) reported 25 minutes ago from Camberwell, England

  From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

• 
  Madhan (@followcbv) reported 29 minutes ago from Poplar, England

  @ThreeUK is down no internet from 10 am for all of UK and it has not let its customers know at all, no information on its website either. @VodafoneUK @EE please help @ThreeUK they are going to go bust soon. @BBCBreaking @Ofcom

• 
  MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported 38 minutes ago from Camberwell, England

  @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

• 
  Angus Teee (@AngusTeee) reported 43 minutes ago from Islington, England

  @EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!

• 
  GraemeT (@75Snapper) reported 44 minutes ago from London, England

  @EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

• 
  Andrew Pines (@AndrewRPines) reported 45 minutes ago from Camberwell, England

  @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

• 
  Ravi Dheer (@RaviDheer) reported 49 minutes ago from Camberwell, England

  @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

• 
  Linzie Hunter (@linziehunter) reported 53 minutes ago from Camberwell, England

  @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

• 
  Zarah🧸 (@Zarah_666) reported 57 minutes ago from Islington, England

  @EE Hi I’m trying to access the my ee app and it’s not working

• 
  Anna Trela (@TschesyaT) reported 58 minutes ago from Camberwell, England

  @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

• 
  Craig Cockburn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@siliconglen) reported 60 minutes ago from Camberwell, England

  @EE Visit your site. Visit the flexible and customer centric o2 site. Then realise you are not so customer centric as you used to be. I like the idea of organising my contract my way.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SuePen (@SuePen5) reported 5 minutes ago

  @Amber23485515 @LeilaniDowding @EE Hi Anna, that must have been really awful, I've not been unlucky enough to have one that long, the longest power cut we've had was 6 days

• 
  Chris Rosser (@chris_rosser) reported 7 minutes ago

  @LeilaniDowding @EE All Internet in UK is moving away from copper to the premises - and all the replacements require power to function - if you get a UPS you can plug your router and other devices (such as a phone interface) into it to keep them running during a power outage.

• 
  Aldo (@AP196779) reported 8 minutes ago

  @EE I have called you at least 6 or 7 times with regards to this issue. I have spent almost 10hrs on the phone to you trying to resolve this issue. I have been promised call backs and updates and haven’t received anything. This has been dragging on for 5 weeks now @EE

• 
  Steven O'Neill 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@steveon7) reported 8 minutes ago

  @ee pa14 no network again

• 
  Paul Hannan (@paulhannan1234) reported 10 minutes ago

  @Amy_90_x @EE U should block all scam calls on ur phone and ur network wont let the calls through thats what I did

• 
  Anna Bonnar 🎗️🚜 🧬🚸 (@bonnar30014) reported 12 minutes ago

  @LeilaniDowding @EE True. My parents, in their 90s, have been endangered by not being able to phone out for help when EE has not been able to maintain coverage. @EE

• 
  Kate (@kitkat_wba) reported 16 minutes ago

  Actually impossible to speak to @EE. An hour and 15 min wait is a joke. Won't even let me sign in online because the account was set up wrong. Guess just stick with broadband that keeps dropping out. May be best to switch.

• 
  CraigH (@cragz_uk) reported 17 minutes ago

  @stuuk11 @LeilaniDowding @EE Copper is being phased out for Fibre Optic not WIFI. Maybe its different for mobile companies but you would have to be insane to get your home phone and internet service with a mobile network company.

• 
  Warren Peters (@wizza_wozza) reported 17 minutes ago

  @LeilaniDowding @EE It’s a joke, especially for vulnerable people living in a rural area with little mobile signal. @bt_uk recent performance has been pathetic with an elderly friend who has no wi-fi, getting on for 2 weeks with still no fix in sight.

• 
  Chris Ross-Lewin (@crosslewin) reported 22 minutes ago

  @EE So can I use for free as a mobile not home broadband customer