EE Outage Report in Bermondsey, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent EE outage reports came from the following cities: Hackney, Southwark, London, Orpington, Romford, Borehamwood, Wembley, Paddington, Croydon, Ilford, Loughton, Ealing, Newham, Fulham and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Hackney |
Internet | |
| Southwark |
Total Blackout | |
| London |
Total Blackout | |
| Hackney |
Internet | |
| Orpington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.
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Stuart A
(@StuABedford) reported
from
Paddington, England
Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2
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CFCHadders
(@NeilHadley2) reported
from
Kingston upon Thames, England
@EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Huw
(@huwkan) reported
from
Poplar, England
@EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2
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Jonathan Kelly
(@JKBartsHeart) reported
from
Kensington, England
@calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
@EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Tania Hinds
(@TaniaTells) reported
from
Lambeth, England
@EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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Zarghum hassan
(@Zarghum) reported
from
Ilford, England
@EE really bad service I just want to. Gift data and it’s not working online or on the app
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Debs
(@Deborarara) reported
@EE most annoyed to have waited in all day for a delivery only to be emailed that the driver has "missed me" wtf? NO ONE HAS KNOCKED MY DOOR ALL DAY, and now I've had to pay extra to have it delivered on a weekend? C'mon!
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stim CHAMPIONEEES
(@stimo1442) reported
@EE why can’t I see my bill STILL? I rang and asked and was told it was a problem you were aware of and were sorting. It has been over a month. Get it sorted.
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Nick Sheridan
(@UpbeatMetaphor) reported
@EE Yes, broken touchscreen sensors on the Google Pixel 4a. My question is more about how I'm supposed to get it to you for diagnostic etc.
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Beth
(@BethanyFoden) reported
Can’t believe I pay £65 for such a **** phone! @ee if my phone breaks before the contract ends what do I do?! I don’t even think any EE shops are open to take it in. My contract finished in June but my phone isn’t working at all.
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ملاح
(@MoustafaMallah) reported
Anyone else on @EE having terrible signal
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The Staff
(@bpl_uk) reported
@EE There is no My Places button. Only Check Coverage and Check Network????
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Charlie
(@CharlieCW90) reported
@EE You have some dodgy customer service assistants on your live chat. I was trying to upgrade with one and he kept sending me screen share invitations when asking for my card details. Name is Arvind. Happy to provide more info if necessary
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🐾🐾Michelle Steel🐾🐾
(@Mechems) reported
@Soxthewavingcat @EE Well I can see a few things wrong with Gary's reply not to start on the whole dismissive attitude is terrible and why is Gary's manager not helping? Clearly a customer in a vulnerable situation and asking for help, awful service ee just awful and this needs to be resolved
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SarahLN
(@chantry5) reported
@EE Hello, I've had the email regarding #eetv ending and that I can cancel my broadband contract early free of charge, I will be joining #skybroadband from March 9th. Do I need to contact you myself about this please?
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Kimberley Jane
(@KimberleyyJanee) reported
@EE Yes spent 40mins on hold just to be told there was no issue with the line that they could see so just to switch on and off, like I was making it up cause I enjoy wasting my time and data for no reason!