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EE Outage Report in Bermondsey, Greater London, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at EE

EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Bermondsey, England

The most recent EE outage reports came from the following cities: London, Croydon, City of Westminster, Southwark, Ilford, Tower Hamlets, Romford, Wandsworth, Barnet, Enfield Town, Hammersmith, City of London, Thornton Heath, Stanmore, and Camden Town.

CityProblem TypeReport Time
London Phone 3 hours ago
Croydon Internet 18 hours ago
Croydon Internet 22 hours ago
City of Westminster Internet 22 hours ago
London Wi-fi 22 hours ago
Southwark Internet 22 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • seantnash
    Sean Nash (@seantnash) reported from Enfield Lock, England

    So many customers could learn a lot about customer service from @EE - always so helpful, friendly and knowledgable!

  • PantevPlamen
    Plamen Pantev (@PantevPlamen) reported from Merton, England

    That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame

  • Stueypot
    Stuart Ions (@Stueypot) reported from Croydon, England

    @EE lads not been able to make calls for 4 hours now. Along with Palace getting pumped by Brighton this is not improving my mood. Help

  • tanzanitebluee
    aneuropa (@tanzanitebluee) reported from Barnet, England

    @EE hello I am an EE customer . Will my iPhone 8 work in Japan

  • canuckinlondon9
    Cat (@canuckinlondon9) reported from Paddington, England

    @EE shocking customer service not sure why I have been a customer for 8 yrs and wasting time trying to get resolution

  • keritweet
    Keri Hudson (@keritweet) reported from Paddington, England

    Sharing is caring: switching from @EE to @ThreeUK is the worst decision I’ve made so far this year - the signal is shocking 😬. Sorry EE, I’ll see you in 9 months xx

  • MistaLorraine
    Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, England

    @EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves

  • HavocTechie
    Havoc techie - Voiding warranties since 1990 (@HavocTechie) reported from Bexleyheath, England

    Thanks @ee for using only #IPv6 great for you to force this on users when not every #ISP provides support for it so now my 3CX app wont work as its hosted on a IPv4 server as the ISP dont supply IPv6

  • arigork
    Ari Gork (@arigork) reported from Camden Town, England

    @EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘

  • harrypalmer628
    Harry Palmer NHSLOVE (@harrypalmer628) reported from Camden Town, England

    @EE is there a problem with your top up voucher system my friend brought top up voucher tried twice to text it through and nothing

  • mo55541011
    Lewis Morgan (@mo55541011) reported from Croydon, England

    @EE my phoned not working again 2nd time this week

  • HavocTechie
    Havoc techie - Voiding warranties since 1990 (@HavocTechie) reported from Bexleyheath, England

    @Mythic_Beasts @EE Funny enough both ISP involved with the issue are big players in the game for leaselines. Both attend UKnof

  • eugeniearrow
    eugenie arrowsmith (@eugeniearrow) reported from Hammersmith, England

    @EE just so appalled at the poor communication. Why is it okay to walk in and upgrade a phone but not to walk in a pick up a SIM. #eehypocrites #poorcustomerservice #eeuseless #eeinconsiderate #eephonefury #eerubbish

  • NewDirections7
    New Directions (@NewDirections7) reported from Ilford, England

    @EE @RobElflain EE definitely has problems I couldn’t text all day yesterday

  • ICEMAN2372
    BRENDAN LEAHY (@ICEMAN2372) reported from Camden Town, England

    @EE @williamsonjosc1 Your Mobile DATA network is not working

  • IRONSBREW
    Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.

  • IRONSBREW
    Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.

  • PantevPlamen
    Plamen Pantev (@PantevPlamen) reported from Wandsworth, England

    @EE The worst experience ever in my life in the UK with network provider ! Having sick member of family back home in Bulgaria and not able to call because I am seen as new customer that hasn’t proved his ability to pay two bills yet! What a disgrace! Wrong marketing! No to EE!

  • RichCroft87
    RichieRich ✌🏻💚 (@RichCroft87) reported from Croydon, England

    @EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent

  • KellyKilner
    Kelly Kilner (@KellyKilner) reported from Lambeth, England

    Customer service versus transactional sales service. There’s a difference. @EE poor show EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • _samroc
    samroc (@_samroc) reported

    Wow, so just had a text from @EE to say they're putting my monthly price plan up by 14.4%, and my network service has been so patchy and unreliable over the last few months. Time to find a new phone company I guess. 🤷

  • sebgarner
    Sebastian Garner (@sebgarner) reported

    @EE No it just wouldn’t connect but it’s okay now all back working so you must of had a temporary blip in your network

  • stace_the_face
    stace_the_face (@stace_the_face) reported

    @EmilySteph2 @EE It’s terrible I’ve had to call people through WhatsApp

  • k8tlou
    Katy Watt (@k8tlou) reported

    @EE Why has there been no reply to the thousands of customers suffering with network problems

  • centralsimon
    Rt Hon Simple 💤 (Parody account) (@centralsimon) reported

    The big issue for firms like @O2 and @EE is it increases the public awareness of price rises during a fixed contract, which ultimately feels unfair, but also destroys the brands image of being good value for money. Making them ultimately have to work harder to retain customers.

  • SelinaJean82
    Selina (@SelinaJean82) reported

    @SamsungUK It's @ee who the issue was with. Not Samsung. Thanks though

  • markhig2
    Mark Higgins 🇮🇹 (@markhig2) reported

    @EE It's ok now, had trouble making and receiving calls yesterday afternoon/evening, was ok after a couple of hours

  • Yorks_Flower_HD
    Yorkshire Belle (@Yorks_Flower_HD) reported

    @EE Not even an apology for the issues with the network yesterday, they didn't even take responsibility or admit there was an issue. Total lack of responsibility and customer service and you have the gawl to put prices up. Disgusting!!😡

  • thecodfly69
    waine (@thecodfly69) reported

    @TeresaPaisley @EE Cancel it with your bank, ee will soon contact you

  • Dustoir
    𝔸𝕟𝕕𝕪 𝕄𝕚𝕝𝕝𝕒𝕣 (@Dustoir) reported

    For the first time in a long time (prob 20 years+), I am going to look at switching my phone carrier. @EE is ***************. They are increasing their price plans by 14.4% + an additional 3.9%. Also, network performance has been pretty bad of late. Shame, I used to like EE.