EE outages and service status in Bermondsey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 6 outage signals in the last 24 hours around Bermondsey, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 22, 11:21 AM GMT+1.
- Internet (54%)
- Wi-fi (18%)
- Phone (13%)
- E-mail (7%)
- Total Blackout (7%)
- TV (1%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Bermondsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 22: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bermondsey, England
The most recent EE outage reports came from the following cities: City of Westminster, London, City of London, Islington, Southwark, and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster
|
41 minutes ago | |
|
London
|
2 hours ago | |
|
City of Westminster
|
Wi-fi | 4 hours ago |
|
City of London
|
11 hours ago | |
|
London
|
Internet | 15 hours ago |
|
London
|
Internet | 22 hours ago |
Nearby cities with recent reports
13 recent signals
5 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Anna Trela (@TschesyaT) reported from Camberwell, England@EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.
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GreenBadgeTaxi #SupportLondon (@GreenBadgeE1) reported from City of London, England@EE @bt_uk Why is there no mobile Internet or Reception on THE STRAND in London. I am struggling to take payment as On CAB PAYMENR SYSTEM which has EE sim in it. Many drivers facing issue with the Mast there will resolve this soon been owing since few months now
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Faisal M (@Faysal_noor) reported from London, England@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
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James Meredith (@Jamesmeredith) reported from Camberwell, England@EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.
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Rory McCarron (@CyclingLawLDN) reported from London, England@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Rob Cockerton (@bertie_cee) reported from London, England@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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Michael Wilkinson (@ThatMichaelW) reported from Camberwell, EnglandFrom my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
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itsmenaaz (@naazalii) reported from Poplar, England@EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G
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KatyHughes🖤 (@KatyJaneHughes) reported from Poplar, England@EE hi , I am looking to upgrade could someone help me please Thanks
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Mark S (@whiskey_soaked_) reported from Camberwell, England@England @BukayoSaka87 @EE Now replace **** for brains Southgate
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🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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Angus Teee (@AngusTeee) reported from Islington, England@EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?
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tariq tahir (@tariqtahir) reported from London, England@EE you’re service is as slow as mid 90s dial up speed
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Keith Bursnall 🏳️🌈 (@KeithBursnall) reported from London, EnglandNo internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Callum (@Callum_Walker96) reported from City of London, England@EE how do I cancel my rolling contract
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Life of Nads (@life_of_nads) reported from City of London, England@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
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Stanley Motown (@stanleymotown) reported from London, EnglandHow do @sky and @EE both claim to be network of the year?
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Ravi Dheer (@RaviDheer) reported from Camberwell, England@EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.
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GraemeT (@75Snapper) reported from London, England@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Felicia Thandie (@Felicia_Thandie) reported from Camberwell, England@EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Jonathan Lauderdale (@jon_lauderdale) reported@EE Hi, I think my number has just been put into hibernation, and I'm having trouble reaching a representative at your phone number (for some reason, I can't interact with the menu system). Can you help me?
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Stephen (@Stephen090704) reported@alwaysMadManC87 @EE Sounds like the same guide that was rude to me too!
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Mr Gray (@Monetization26) reported@EE I have just spent another 1hr 30mins on the phone when the phones been put down, this is and utterdisgrace. I will not spend my life on the phone to EE, I want a senior manager to ring me!!
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Stuart1959 (@StuartT34021273) reported@Samishlol @EE I'm paying my contract off as it works out cheaper than paying the amount for a service I mistakingly taken up on my recent upgrade for next 24 months & when my TV & Broadband contract finishes that will be cancelled as well
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JJ (@TrentRedsnor) reported@EE Hi, the issue isn't the offer, which was an EE One discount code, which I obviously can't share on an open forum. The issue is that in the trade-in section on the app and your website, Samsung Z Fold 7 is not listed, so I'm unable to trade my current phone in and use the offer
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Dean Ayass (@DeanAyass) reportedSo @EE have moved my mum's broadband installation date from next week to October, giving her barely any notice. She's an 86 year old widow and this is the second time they've let her down in a year. Her existing deal with @SkyUK is ending soon so she'll have no communication.
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Steve Williams™ 🏴 🇪🇺 👻 🌲 (@stevewill26) reportedHeads Up! I have finally seen sense, and ditched @EE , for my Broadband, which was costing me £50 per month, for a very slow connection. Certainly not the "UK's Best Network". I have a final bill for £44, just received, but @EE have passed it onto debt collectors, demanding £59.
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Rhian (@rhiangibson_) reported@EE That will be when we land back in the UK in a week. So frustrating that I’m completely unable to call customer services.
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Jack Parker (@Jacklolcow) reported@EE its been 7 days since you guys turned off our fibre broadband for no reason (paying customers)! I'm running out of data hotspotting my phone just to work. We paid for a fibre upgrade in March, you only JUST installed it last Tuesday, 3 days later you switched it off. Help!
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Marc Lancaster (@Kiefer1667) reported@EE can anyone advise when the signal will be fixed in wa11 area, nothing for 3 days and unable to get any answers on the chat online on the app, thanks....