EE outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent EE outage reports came from the following cities: Islington, London, City of London, Southwark, City of Westminster, and Poplar.

City	Problem Type	Report Time
Islington	Phone	3 hours ago
London	Internet	20 hours ago
London	Internet	1 day ago
London	Wi-fi	2 days ago
City of London	Internet	2 days ago
London	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  IanEastLondon (@ianeastlondon) reported 2 minutes ago from City of London, England

  I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.

• 
  Shane Gillespie (@ShaneGillespie) reported 5 minutes ago from London, England

  I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

• 
  Jason Starman QBE 💙 (@starmanuk) reported 6 minutes ago from London, England

  @EE I'm currently receiving no service in southeast London. Is there an outage?

• 
  Michael Buckley (@fuhirees) reported 6 minutes ago from Islington, England

  @EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.

• 
  🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported 12 minutes ago from London, England

  .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

• 
  itsmenaaz (@naazalii) reported 13 minutes ago from Poplar, England

  @EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G

• 
  Hannah Parmenter ♥ (@hannah_p79) reported 16 minutes ago from Poplar, England

  @EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't

• 
  🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported 20 minutes ago from London, England

  @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

• 
  𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮 (@AndrewJLeslie) reported 21 minutes ago from City of London, England

  @EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?

• 
  Mike (@r1b1ker) reported 22 minutes ago from Poplar, England

  @EE Hi. No, I was just pointing out some errors on your web page.

• 
  Zarah🧸 (@Zarah_666) reported 23 minutes ago from Islington, England

  @EE Hi I’m trying to access the my ee app and it’s not working

• 
  Matt Bond (@MattBondVocal) reported 27 minutes ago from Camberwell, England

  In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

• 
  Michael Wilkinson (@ThatMichaelW) reported 29 minutes ago from Camberwell, England

  From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

• 
  Life of Nads (@life_of_nads) reported 34 minutes ago from Islington, England

  @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

• 
  RichTea (@ImRichTea) reported 35 minutes ago from Poplar, England

  @EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?

• 
  IanEastLondon (@ianeastlondon) reported 36 minutes ago from Poplar, England

  @beauchamp45 @EE Sounds awful. The last thing you both needed.

• 
  Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported 38 minutes ago from London, England

  @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

• 
  pip 🕳️ (@philford) reported 41 minutes ago from Islington, England

  @enterjamesment @keeforelli @EE It's awful here too and has been for days.

• 
  Huw (@huwkan) reported 53 minutes ago from Poplar, England

  @EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2

• 
  Faisal M (@Faysal_noor) reported 59 minutes ago from London, England

  @EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  simon withers (@KalEl_WBS) reported 4 minutes ago

  @EE why do you advise to contact you if you have issues then get a generic response! Network update: We couldn't find a problem in location:This may have been a one off and we recommend you restart your device. It’s not a one off!!

• 
  Rob Plant 🇮🇪🇮🇪 (@showmebadgers) reported 6 minutes ago

  @EE hi there I’ve been told I need to send back my WiFi router otherwise I’ll be charged however I’ve messaged service desk on here several times but they’re not responding!!!!! We didn’t receive any postage information or barcode to send the box back.

• 
  … (@NLDN_) reported 7 minutes ago

  @EE is the worst network on this earth and when my contract is up in September I’m leaving! £80 a month for a iPhone 15 pro max & the network IS ****!!!!

• 
  PIX (@PIXX3L5) reported 13 minutes ago

  @Ofcom Could you help direct me in the correct path. @EE sold me contract which as been billed incorrectly for 5 months since I been with them, 1 hour calls each month to get them to add credit and not fix the issue. Endless managers and complaints and it's making me ill.

• 
  Forgottengirl078 (@forgottengirl78) reported 15 minutes ago

  @EE Appalling service continues. 2 months of errors and agents never calling me back or making sure the mistakes made are sorted. Stressed and upset. No way to run a supposed award winning service. Total joke.

• 
  sunil bedi (@colnbrook1) reported 16 minutes ago

  @EE Have just spoken to your customer service team - appalling- not willing to compensate for the failure to connect to roaming- closing the case before speaking to the technical team - really shocked at this appalling service

• 
  DftguyUK (@BigGayDanxx) reported 18 minutes ago

  @EE spent ages on the phone with auto customer services. For it to end with you must text for this service and they ended the call. I do the text thing and get a response "we cant match your details to an account" So yeah.....useful service. WiFi signals been awful for days!

• 
  Vocal and Proud (@Vocalandproudx) reported 18 minutes ago

  Shocking customer service from @EE After months of data issues, I’m told they don’t guarantee a working data service. So what am I paying for? Happy to take customers money but dismiss genuine concerns instead of fixing them. Overpriced with poor service. AVOID @EE @Ofcom

• 
  Abdulkadir Nasidi (@Babanasidi01) reported 20 minutes ago

  @England @EE Feel bad for Alexander-Arnold, 27. England 🇬🇧 in a #FIFAWorldCup semi without him. #RealMadrid signs Dumfries too? Right-back spot at Madrid is no longer his alone. #ThreeLions

• 
  Vizique (@Vizique) reported 28 minutes ago

  @Daveyboy33i @EE £250?!! Bro got a Terrabit network?!