EE outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent EE outage reports came from the following cities: London, City of London, City of Westminster, Southwark, Poplar, Lambeth, Tower Hamlets, and Islington.

City	Problem Type	Report Time
London	Internet	4 hours ago
London	Wi-fi	9 hours ago
City of London	Total Blackout	17 hours ago
London	Internet	2 days ago
City of London	E-mail	3 days ago
London	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  Agustin Pesciallo (@agustin) reported 2 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Michael Wilkinson (@ThatMichaelW) reported 5 minutes ago from Camberwell, England

  From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

• 
  RichTea (@ImRichTea) reported 10 minutes ago from Poplar, England

  @EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?

• 
  Zarra Okumephuna, LLM. (@okumephuna) reported 11 minutes ago from Camberwell, England

  @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

• 
  🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported 12 minutes ago from London, England

  .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

• 
  Josephine Bakah (@BakahJosephine) reported 12 minutes ago from London, England

  @EE pls put a stop to the snake Ad. It's horrible and traumatising.

• 
  David Oxley (@davidoxley1982) reported 17 minutes ago from Islington, England

  @EE are getting so bad with loyal customers..

• 
  Jason Miller (@sparkyjm1974) reported 18 minutes ago from City of London, England

  @EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.

• 
  Karen Smith (@KarenSm68145774) reported 18 minutes ago from Camberwell, England

  @EE worse customer services - called 3 times throughout the day with no answer - held on for 30 minutes each call ! Sending back my broken EE tv box and cancelling subscription for broadband and box !

• 
  Amanda (@amandab_UK) reported 19 minutes ago from London, England

  @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

• 
  G R A Y B U R N (@PaulGrayburn) reported 20 minutes ago from City of London, England

  @EE But I’m expected to carry on paying for a poor service?

• 
  Tomasz Rykała (@tomaszrykala) reported 20 minutes ago from London, England

  @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

• 
  Rochana Jackson (@rochanajackson) reported 27 minutes ago from Camberwell, England

  @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

• 
  itsmenaaz (@naazalii) reported 31 minutes ago from Poplar, England

  @EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G

• 
  Huw (@huwkan) reported 31 minutes ago from Poplar, England

  @EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2

• 
  Angela Magny (@AngelaMagny) reported 38 minutes ago from London, England

  Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.

• 
  Josephine Bakah (@BakahJosephine) reported 47 minutes ago from London, England

  @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

• 
  Rory McCarron (@CyclingLawLDN) reported 50 minutes ago from London, England

  @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

• 
  🍋 (@mouseldn) reported 51 minutes ago from London, England

  @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

• 
  Shane Gillespie (@ShaneGillespie) reported 57 minutes ago from London, England

  I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Geordie-InOz85 (@ToonFan85) reported 11 minutes ago

  @EE absolute shame you. Do the right and end the contract or just put a pause on it until he gets himself sorted. @Ofcom #DoTheRightThing Please reshare to help my mate out.

• 
  Kristina Pla (she / her) (@I_love_mornings) reported 13 minutes ago

  @EE I already did that and they told me it was a general problem affecting several customers and that I should wait about a week for it to clear. This time has passed and it's still the same for me, hence why I'm enquiring

• 
  Up2Terv (@TrEvvaaaaaa) reported 14 minutes ago

  @EE your signal is absolutely shite, charge a fortune meant to be UKs NO 1 .. yet I’m in a capital city sitting with 1 bar on 5G floating to 4G .. absolute shambles of a comapny

• 
  Daniel Bailey (@DanielLBailey) reported 16 minutes ago

  Once your contract term is done the service on @EE becomes poor. I've experienced it every time my contract runs out. Despite still paying for the service on a rolling contract. Why is that?

• 
  Alan Roberts (@AlanRob68902430) reported 17 minutes ago

  @EE_queries Why would a fake account be dealing with a complaint pmsl @EE this is scammer isn't it?

• 
  Tony Goodger ✝️☮️🇪🇺 (@Carer26) reported 19 minutes ago

  @EE I live in the middle of nowhere. I have the EE app but it is sending me messages via my non-working phone number. I have missed 11 calls from my GP and 14 from the district nursing team today. I do not have a landline. This problem occured a month ago and you sorted it then

• 
  Thomas O'Duffy (@ThomasODuffy) reported 21 minutes ago

  @jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.

• 
  Nelly - @thebaines.bsky.social (@thebaines) reported 21 minutes ago

  @EE We tried an option where we have slight increase and installation was due, but even keeping the same it still said installation was required. We did have teething issues when we originally installed so wouldn't want a repeat and are confused as to why it even comes up...

• 
  Matthew Watts (@Matthew_G_Watts) reported 23 minutes ago

  @EE Not helpful when I have neither WiFi nor mobile internet. I'm probably out of pocket to the tune of ~£250 for missing out on a day of contracting plus a £40 train journey to get to somewhere with WiFi. I want to make an official complaint and, inevitably, when you don't do...

• 
  working class hero (@bartisimmo) reported 23 minutes ago

  @EE hi, is there an email address I can contact you on please? I’m abroad and have no mobile services. Phone is dead unless on wifi and your chatbot is not helpful. I cannot call 150 as I have no signal. Thanks