EE Outage Report in Bermondsey, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Bermondsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent EE outage reports came from the following cities: Ilford, Waltham Forest, London, Sutton, Wembley, Streatham, City of London, Hackney, Twickenham, Beckenham, Barnet, Croydon, Wandsworth, Purley and Barking.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Phone | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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PapaQ69
(@AddicksGlenn69) reported
from
Eltham, England
@EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Stuart A
(@StuABedford) reported
from
Paddington, England
Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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Sam Tucker
(@samgwentucker) reported
from
Lambeth, England
Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀
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CFCHadders
(@NeilHadley2) reported
from
Kingston upon Thames, England
@EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Jonathan Kelly
(@JKBartsHeart) reported
from
Kensington, England
@calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do
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Tania Hinds
(@TaniaTells) reported
from
Lambeth, England
@EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2
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Zarghum hassan
(@Zarghum) reported
from
Ilford, England
@EE really bad service I just want to. Gift data and it’s not working online or on the app
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Unapologetically Me!
(@____Rikky____) reported
@EE The customer service within your shops is absolutely DISGUSTING!!! White City branch, 2nd biggest in the country and Iv never seen such incompetence or lack of customer service! Especially against Neurodivergent Customers!!!
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Marqs Rmp
(@marques1192) reported
@ee ******* **** service every single fckg day. Losing signal all the fckg time, at home or at work. I'm cancelling the contract with this **** company. O2 or Vodafone can't be worst than this ****. **** you @EE.
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Robert Dickson 🇺🇦
(@SenileElf) reported
@EE Unfortunately you wouldn't even entertain a deal.. Even after 3 tries.. I couldn't even get the same deal as a new customer, I was told I would have to cancel my account and take a new one. Poor customer service to be honest, I got the sense that they didn't want me upgrading.
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Liam 🗡️
(@LM22___) reported
@EE have been unhelpful as well. We wanted to upgrade an existing iPad contract. This had loads of issues, but finally got it. However they made it an additional line rather than an upgrade. The solution is for me to get charged for the iPad usage (pro rata) & return and reorder
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Seannnybt
(@seannyybt) reported
@EE What’s the point 2 hours on phone Sunday nobody new what was goin on. I ask for the manager to no avail, then put the phone down. Crap service crap provider. I’ve still no internet all you want is more money out of me upgrade this upgrade that. #CyberSecurity #LizTrussPM on job
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Kween
(@SimplyLeash) reported
@hevsabdule @EE Its been awful lately , I’m sure their masts are messed up
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Ryan Taylor
(@ryano82_) reported
@EE trying to upgrade phone via MyEE app and it says there is an issue with the app and to try the website, try through that and it goes round in an endless loop and won't add the phone or plan to basket?
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Linda Riley
(@lindariley1310) reported
@EE any idea how long the network be down in my area can’t make calls or internet data we have 3 phones with you and can’t use any 😩
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Vanessa
(@l1ght__eyes) reported
@EE how do I switch my @O2 sim only plan to your network??? I'm leaving @O2 as they don't care about their customers and I'm paying for data and a service which I don't get.
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Martin Solomon
(@dimgimps) reported
.Hey @EE signal was down all day yesterday and is still down today in SA62... Any ideas when it might be back?