EE outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent EE outage reports came from the following cities: London, Southwark, City of London, City of Westminster, Islington, and Poplar.

City	Problem Type	Report Time
London	Internet	2 hours ago
London	Phone	4 hours ago
London	Wi-fi	1 day ago
Southwark	Total Blackout	2 days ago
London	Phone	2 days ago
London	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  GraemeT (@75Snapper) reported 7 seconds ago from London, England

  @EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

• 
  MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported 2 minutes ago from Camberwell, England

  @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

• 
  Michael Wilkinson (@ThatMichaelW) reported 3 minutes ago from Camberwell, England

  From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

• 
  Rubén Taluja (@Robinhio84) reported 8 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

• 
  KatyHughes🖤 (@KatyJaneHughes) reported 8 minutes ago from Poplar, England

  @EE hi , I am looking to upgrade could someone help me please Thanks

• 
  Angus Teee (@AngusTeee) reported 11 minutes ago from Islington, England

  @EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?

• 
  Ross Perry (@Ross7Perry) reported 12 minutes ago from Poplar, England

  @EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect

• 
  Tony Wiseman (@tonywiseman1976) reported 20 minutes ago from Camberwell, England

  @EE You might be losing a customer this year…

• 
  Paul Dunne (@ThemoonIHATEYOU) reported 22 minutes ago from London, England

  @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

• 
  ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported 22 minutes ago from London, England

  @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

• 
  Rubén Taluja (@Robinhio84) reported 22 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  Trevor Benton (@TrevBenton79) reported 30 minutes ago from City of London, England

  @EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice

• 
  Kirua (@yehbmb) reported 31 minutes ago from Islington, England

  @EE hey no service since this morning

• 
  Jason Miller (@sparkyjm1974) reported 37 minutes ago from City of London, England

  @ee @TheSun @DailyMirror @DailyMailUK @KentishExpress @Telegraph EE are apparently not paying their wayleave agreements and therefore their customers are without service but paying for it

• 
  Hannah Parmenter ♥ (@hannah_p79) reported 37 minutes ago from Poplar, England

  @EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't

• 
  Mandyphin28 (@mandyphin28) reported 39 minutes ago from Camberwell, England

  @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

• 
  Huw (@huwkan) reported 41 minutes ago from Poplar, England

  @EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2

• 
  Ravi Dheer (@RaviDheer) reported 47 minutes ago from Camberwell, England

  @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

• 
  𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮 (@AndrewJLeslie) reported 48 minutes ago from City of London, England

  @EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?

• 
  Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported 51 minutes ago from Camberwell, England

  If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  鬼萃香 OniSuika (@OniSuika) reported 3 minutes ago

  @EE just following up on the month of constant outages, in my area that your own service checker says hasn't been serviced since 2021. It's still happening, it's still terrible, and I'm still waiting until the 27th for a fix, after I was lied to about the last "fix" other week.

• 
  Chris (@chris2905621) reported 4 minutes ago

  @EE How can people vote you the top of mobile rating 25 years running, I'd vote you bottom!! You do not reply to messages, disgusting service!!

• 
  R 👽🤟🏽 (@RaphaelPoitou) reported 4 minutes ago

  @EE your signal is awful everywhere

• 
  Friends Of The Stoop #COYQ 🃏 (@QuinsFOTS) reported 13 minutes ago

  @EE since Monday, I have used the text service as told only way to report issue. Everytime I get “ We are testing and all looks fine”’ reply from me Broadband speed is half of guaranteed speed, reply ASSISTANCE for further help, 3 days no help. Call to cancel to be told I will have to settle contract, even though you aren’t meeting your promises, never again

• 
  TouchSkye Designs (@TouchSkyeDesign) reported 17 minutes ago

  @EE any idea when you might fix the outages for your 5G/4G mobile home broadband in Southampton? 4G data works on my iPhone but my Home Mobile Broadband has been intermittent since yesterday, even worse today!

• 
  Cate Hart (@CateTyduCymru) reported 18 minutes ago

  @EE nearly every day in my area in wales there’s an issue. We rely on EE mobile internet for WiFi calling and internet. Yet everyday there’s an issue. And no compensation for the hideous price we pay for this. In the 21st century this should be efficient, fast and reliable.

• 
  Stephen wilson (IFS turbo) (@WilsonValet) reported 18 minutes ago

  @EE Hi. My PS5 controller had developed a fault. I can’t seam to get in contact with anyone to find out about a warranty claim? Can anyone help.

• 
  Julie Kubiak (@JulieKubiak) reported 18 minutes ago

  @EE Sunday at 11.26 I went through the totally crazy process of ringing you, so I could verify my account, hang up and get a message that said you would ring me back within 15 minutes. Guess what? I’m still waiting and it is now 5:16 am the next day. My father is in a part of Spain where they have lost all Internet connection because of fires, I needed to amend my plan to call him (but your app wasn’t allowing me to change it) and I explained this in the ‘message’. No sympathy, no callback from EE. And don’t get me started on why if I have already made a call to you, I have to hang up, for you to then call me back. Once I’ve made a call to you I would rather sit and wait in a queue to speak to someone 😡

• 
  Ben (@WorbleGames) reported 23 minutes ago

  @lizardbutts @MarkyTalk @EE As I said to Mark, buying the phone outright upfront is often significantly cheaper long term. Obviously the upfront cost is quite large but generally i've found you save about £100-£200 over 24 months doing it that way. I'm with EE for internet as well so that brings it down

• 
  Kev (@vpharm) reported 23 minutes ago

  @EE I dont want to give my surname nor date of birth! Can you help if I give my 1st name, home address & phone number? Im not EE customer but caught up in EE fraud