EE outages and service status in Bermondsey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 3 outage signals in the last 24 hours around Bermondsey, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 14, 11:13 PM GMT+1.
- Internet (55%)
- Wi-fi (16%)
- Phone (14%)
- E-mail (9%)
- Total Blackout (6%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Bermondsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bermondsey, England
The most recent EE outage reports came from the following cities: London, Southwark, Islington, City of London, City of Westminster, Poplar, Lambeth, and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 13 hours ago |
|
London
|
Internet | 18 hours ago |
|
London
|
Internet | 23 hours ago |
|
London
|
Internet | 2 days ago |
|
London
|
Internet | 2 days ago |
|
London
|
Internet | 3 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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The Burtons (@smartpicsuk) reported from London, England@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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Rochana Jackson (@rochanajackson) reported from Camberwell, England@EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!
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Harry Bilbao (@harrybilbao) reported from Poplar, England@EE Thanks after spending about two hours waiting to chat to a customer service representative. I am completely shocked to see the horrible service provided by him. God forbid I was paying for a service.…. Oh… wait. I am!
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lisa lou (@lisa661974) reported from London, England@EE is there a problem with your mobile data this evening.
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Tom Wynne (@twynne) reported from Poplar, England@EE please confirm when you’ll resolve the issues in KT6. This has been ongoing for over 4 weeks already with the services barely usable in that location. Last update from the service status now shows several more weeks minimum, which is not acceptable.
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Jason Miller (@sparkyjm1974) reported from City of London, England@EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.
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Trevor Benton (@TrevBenton79) reported from City of London, England@EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice
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Rory McCarron (@CyclingLawLDN) reported from London, England@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Azer Turan (@Azer__Turan) reported from City of London, EnglandI want my bill fixed. I was able to start using my number today. It's your employees ' fault. I've been waiting for my number to move since February 3rd @EE #ee #problem #complaint #oxfordstreetEEdealership #Customersatisfaction
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Anna Trela (@TschesyaT) reported from Camberwell, England@EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.
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Angus Teee (@AngusTeee) reported from Islington, England@EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!
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Life of Nads (@life_of_nads) reported from City of London, England@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
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Danny Whitebread (@WhitebreadDanny) reported from Camberwell, England.@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.
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Billy (@billyscott31) reported from City of London, England@EE Had the same problem yesterday morning. So far so good today. What was this caused by?
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James Meredith (@Jamesmeredith) reported from Camberwell, England@ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England@EE I never got a reply to my message about sponsorship
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Daniel Spencer - Headshot Photographer (@HeadshotsDaniel) reported from Camberwell, England@malmborg Damn it... I thought that was bound for an @ee billboard!
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Zarra Okumephuna, LLM. (@okumephuna) reported from Camberwell, England@MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!
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John Robinson (@jr_svb) reported from Islington, EnglandFunny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.
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IanEastLondon (@ianeastlondon) reported from Poplar, England@beauchamp45 @EE Sounds awful. The last thing you both needed.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alexander (@Alexanderforaye) reported@EE TV more expensive than the subscription channels. And you can’t Cancel for 24months! In brief I have EE TV. Have tried to reduce package to lowest, but tied in till end of 2027. £22 a month for; NowTV incl HBO and Netflix Basic. I realise is independently it cost 15.98
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Rob (@theRedun) reported@bt_uk @EE @BTBusiness currently on the #caravanclub site at Clumber Park, Notts, paying for “premium WiFi” and it’s painfully slow, no faster than the free version, caravan club staff say it’s nothing to do with them, report it to you! How do I report it to you?
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lee harris (@leeharris85) reported@EE The attitude of uks greatest network leaves a lot to be desired…. No loyalty, poor attitude disgusting customer service to a loyal customer
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Sally Finestone (@SallyFinestone) reported@EE It was suggested I get a WiFi extended but if the signal cuts (sometimes the TV buffers) I'm not sure that would help. Whilst that didn't bother me but explains recording fail because of lost power I didn't realise it was affecting team calls.
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Neil Davis (@neiltheshaker) reported@EE I’ve bought a product from you and you expect me to chase you for an update? Wow when I eventually receive it it’ll be coming straight back to you! Absolutely pathetic customer service…
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Paula m (@PaulaRossi47) reported@EE I was given pak code in EEstore it was awful got told they could not compete with sky so you lost me
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Steveo (@SteveA39845825) reported@EE The app is still not working! Have deleted and re installed... no change.
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Jake Murphy (@jake_murphy95) reported.@skytv £106 a month my bill has gone up to for sky stream , ridiculously stupid amount. Despite saying I was leaving you advisor said couldn’t do anything to assist as I was on a good deal You have 48 hours to reduce my bill or I’m heading to @EE tv
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Ian Wardell (@ian_wardell) reported@EE I don't understand why EE is assuming I live there already. Obviously, people will often want broadband installed before they actually move in. This surely can't be your policy? Surely they can't be that stupid??
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stephen (@n0b0dy1280) reported@EE I’m looking for some help with regards to my old contract phone, we’ve given it to my daughter, set up a new Apple ID but it’s went into activation lock. Contacted Apple and they need proof of purchase, we don’t have that as it’s been 2+years Is this something we can request