EE outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent EE outage reports came from the following cities: London, Southwark, Islington, City of London, City of Westminster, Poplar, Lambeth, and Tower Hamlets.

City	Problem Type	Report Time
London	Phone	6 hours ago
Southwark	Total Blackout	1 day ago
London	Internet	2 days ago
London	Internet	3 days ago
Islington	Phone	3 days ago
London	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  Mark S (@whiskey_soaked_) reported 22 seconds ago from Camberwell, England

  @England @BukayoSaka87 @EE Now replace **** for brains Southgate

• 
  Tomasz Rykała (@tomaszrykala) reported 3 minutes ago from London, England

  @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

• 
  Aminul Hoque (@Am1nul_Hoque) reported 3 minutes ago from Poplar, England

  @EE I have been through this process 15 times. It is as bright green as it ever can be. Glowing green like your logo. We have had technical support teams and change bandwidth and do all sorts of remote testing and it has never worked..

• 
  pip 🕳️ (@philford) reported 3 minutes ago from Islington, England

  @enterjamesment @keeforelli @EE It's awful here too and has been for days.

• 
  𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮 (@AndrewJLeslie) reported 10 minutes ago from City of London, England

  @EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?

• 
  Jason Coppin (@jason_coppin) reported 11 minutes ago from London, England

  @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

• 
  Rochana Jackson (@rochanajackson) reported 13 minutes ago from Camberwell, England

  @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

• 
  Angus Teee (@AngusTeee) reported 16 minutes ago from Islington, England

  @EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?

• 
  Quoc (@quocdang) reported 25 minutes ago from Camberwell, England

  @colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours

• 
  Alan Emrys 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@alanemrys) reported 35 minutes ago from Poplar, England

  Dear @EE this morning was really not the morning to have an issue with you 4G & WiFi. #StressedOut

• 
  mark garratt (@markjg65) reported 39 minutes ago from Camberwell, England

  @EE the mobile signal is very poor and sometimes non existent in SE24 currently

• 
  Jason Starman QBE 💙 (@starmanuk) reported 41 minutes ago from London, England

  @EE I'm currently receiving no service in southeast London. Is there an outage?

• 
  Karen Smith (@KarenSm68145774) reported 41 minutes ago from Camberwell, England

  @EE worse customer services - called 3 times throughout the day with no answer - held on for 30 minutes each call ! Sending back my broken EE tv box and cancelling subscription for broadband and box !

• 
  David Oxley (@davidoxley1982) reported 43 minutes ago from Islington, England

  @EE are getting so bad with loyal customers..

• 
  Hannah Parmenter ♥ (@hannah_p79) reported 43 minutes ago from Poplar, England

  @EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't

• 
  Andrew Pines (@AndrewRPines) reported 49 minutes ago from Camberwell, England

  @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

• 
  Kylie Ainslie (@DrKAinslie) reported 51 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  Stephen Hines (@hines_stephen) reported 52 minutes ago from Camberwell, England

  Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

• 
  Anna Trela (@TschesyaT) reported 53 minutes ago from Camberwell, England

  @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

• 
  Ross Perry (@Ross7Perry) reported 59 minutes ago from Poplar, England

  @EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Big M! (@MforMeya) reported 5 minutes ago

  @EE what sort of horrible network are you guys operating lately? Please dpmo 😒

• 
  Simon (@Lava087) reported 6 minutes ago

  @O2 @EE I’ve been in #Newark town centre most of today and signal on both of your SIM cards have been atrocious!! You really need to focus on improving signal around Newark! It’s awful!!

• 
  Karim Harbott (@KarimHarbott) reported 7 minutes ago

  @EE With respect, your call centres have failed spectacularly to help me in 15-20 attempts. They have put me through to Apple support, BT support, cut me off, not resolved my issue. Why would I call again? You have had a life chances. @Offcom is my last resort.

• 
  Karen Loughridge (@KLearn) reported 7 minutes ago

  Don’t often take to X but I’m beyond frustrated with @ee Business Customer Service response today. I don’t mind any company making human errors, but the true test is how they manage their customer response…call centre and chatbot epic fail! Shoulda gone to @Vodafone

• 
  Alan Roberts (@AlanRob68902430) reported 15 minutes ago

  @EE is there an issue with your website , when I try to log in its in a loop reloading page about 10 times then white screen with "BLOCKED" in top left corner, my contract up today seems you don't want me to renew it

• 
  Dan 'Nubz' 🤔 (@IamNubz) reported 18 minutes ago

  @WeAreOpenreach & @EE again failing Rural customers. Two major service outages in 6 months. No communication, last one was from 19th December to 7th January with no Internet in area with no indoor signal. This time ETA is 29th April, was 28th yesterday. Pathetic.

• 
  Thomas O'Duffy (@ThomasODuffy) reported 18 minutes ago

  @jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.

• 
  David Echo Guild (@echopark24) reported 21 minutes ago

  Spent 30mins trying to log in to the @EE app. Asks me the same questions like password, pin and it will text me a code, but errors out. I checked their tags and seemly I'm not the only one with issues. Tried their service checker but the link takes me to the app... Why?

• 
  J (@Daylightfire) reported 24 minutes ago

  outstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low

• 
  tim davis (@timdavis87) reported 24 minutes ago

  Is @EE the hardest organization to speak to. Instead of meaningless text options why not answer a phone. And why when you open a complaint will you close it unless I contact you. Surely you should contact me to say how and when it’s been resolved. Absolutely appalling