EE outages and service status in Bermondsey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 3 outage signals in the last 24 hours around Bermondsey, including 3 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Aug 17, 9:10 AM GMT+1.
- Internet (54%)
- Phone (19%)
- Wi-fi (15%)
- Total Blackout (6%)
- E-mail (4%)
- TV (1%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Bermondsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bermondsey, England
The most recent EE outage reports came from the following cities: City of London, London, Southwark, Poplar, Islington, and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 City of London
|
Internet | 8 hours ago |
|
London
|
Total Blackout | 21 hours ago |
|
London
|
Wi-fi | 21 hours ago |
|
City of London
|
Wi-fi | 3 days ago |
|
Southwark
|
Internet | 3 days ago |
|
London
|
Internet | 3 days ago |
Nearby cities with recent reports
20 recent signals
2 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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James Meredith (@Jamesmeredith) reported from Camberwell, England@ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.
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Agustin Pesciallo (@agustin) reported from Camberwell, England@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Angus Teee (@AngusTeee) reported from Islington, England@EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!
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🍋 (@mouseldn) reported from London, England@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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Ross Perry (@Ross7Perry) reported from Poplar, England@EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect
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itsmenaaz (@naazalii) reported from Poplar, England@EE I called up and they said there was problems with my area. They will solve it it’s been 24 months now and there had been times where they have compensated me. However majority of the time I have been given false promises and been lead on
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Hannah Parmenter ♥ (@hannah_p79) reported from Poplar, England@EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't
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tim parsons (@timpar2109) reported from Poplar, England@EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.
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pip 🕳️ (@philford) reported from Islington, England@enterjamesment @keeforelli @EE It's awful here too and has been for days.
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Danny Whitebread (@WhitebreadDanny) reported from Camberwell, England.@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.
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Alan Emrys 🏴 (@alanemrys) reported from Poplar, EnglandDear @EE this morning was really not the morning to have an issue with you 4G & WiFi. #StressedOut
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Huw (@huwkan) reported from Poplar, England@EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2
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lisa lou (@lisa661974) reported from London, England@EE is there a problem with your mobile data this evening.
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Michael Wilkinson (@ThatMichaelW) reported from Camberwell, EnglandFrom my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
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David Moritz (@davidmoritz) reported from Camberwell, EnglandWell your customer service is like your service @ThreeUK. I’m off to @ee
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Yusif Ali (@yusif0ali) reported from London, England@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Ravi Dheer (@RaviDheer) reported from Camberwell, England@EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.
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David Oxley (@davidoxley1982) reported from Islington, England@EE are getting so bad with loyal customers..
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Ben Fisher (@BenFisherCT) reported from Islington, EnglandWe’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Andrew Pines (@AndrewRPines) reported from Camberwell, England@EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Healy (@DannyHealy9) reported@EE Your agent was supposed to email me the bill's and the non existent emails I never received telling me the line was going to be cut off, I still have not received them. This problem is above your agent's pay grade, in fact I don't understand why you have a customer service.
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Edfen19 (@edfen19) reportedWhy are the simplest things ALWAYS the most difficult to sort out. Been trying to sort my Internet out for days now either a new contract or just a simple renew with my current provider @ee. It's true no loyalty in absolutely anything these days so **** @ee and hello @VodafoneUK
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John Lee Garrett (@johnnyg_pinty) reported@EE so after your advice on speaking to you again on potentially upgrading and staying with you. Not only was the price again higher than a new customer but was more expensive than the first quote 15 years ive been with you and you clearly no longer value my custom
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Alan Aiken (@AlanAiken) reported@EE EE, your broadband service stopped in my flat yesterday. I can’t reach you by mobile as it takes me via a web link to an on line webpage to report a fault. Having done this I receive a text message to say I don’t have an account with EE??!! If that is the case then why are you taking money from my bank account. This is really trashy service and rather than run around in circles for the next 3 months I will switch. But how can I cancel an account that does not exist? What a total shower.
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Martin Winstanley (@soupisready) reported@EE I talk with your team. your team promised to call back. your team never call back.
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Josh Russell (C) (@Josh_Russ10) reported@EE what the heck is going with your service lately? My connection has been woeful as of late
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James Bowen (@SirCHUCKY) reported@EE, very refreshing to cancel a new TV contract and not even have someone trying to negotiate so I stay. I have 5 phone lines, a tablet and broadband with you already and the red carpet was rolled out when I said the word cancel. At least @skytv put the effort in.
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Martin Elliker (@MartinElliker) reported@EE well well, I’ve just received a letter from yourselves at EE stating that my complaint has been closed ! Who says it is - certainly not me and I have not in any concept closed my complaint against you as an organisation- How do you even exist pulling stunts like this - about time off on was alerted to your underhand ways of working and billing - since the 11th August I’m being charged for TNT sports which I still can’t access - so don’t tell me this complaint is closed beauties far from being closed as I state - what a 💩
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Martin Elliker (@MartinElliker) reported@EE another day goes by and still no resolution- your organisation really is the worst I’ve ever had the displeasure of having to have a service forced on me that isn’t fit for purpose, I’m fed up with sorry, I’m fed up of the whole damn saga - your service deserves every single one of these piles and yes It’s now 18 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩
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Mr Gray (@Monetization26) reported@EE Hi I’m fed up of being misadvised and lied to!!. Friday all our internet and mobile services went down. I was told an engineer would turn up on Saturday morning, they never showed up. I was then advised you would send a 4g mifi out which still hasn’t happened!!!