EE outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent EE outage reports came from the following cities: London, City of London, City of Westminster, Poplar, Southwark, Islington, Lambeth, and Tower Hamlets.

City	Problem Type	Report Time
London	Internet	10 minutes ago
London	Internet	1 hour ago
London	Total Blackout	3 hours ago
City of London	Phone	7 hours ago
City of Westminster	Phone	9 hours ago
Poplar	Internet	17 hours ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  Agustin Pesciallo (@agustin) reported 12 seconds ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  pip 🕳️ (@philford) reported 5 minutes ago from Islington, England

  @enterjamesment @keeforelli @EE It's awful here too and has been for days.

• 
  🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported 5 minutes ago from London, England

  @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

• 
  Linzie Hunter (@linziehunter) reported 8 minutes ago from Camberwell, England

  @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

• 
  Trevor Benton (@TrevBenton79) reported 10 minutes ago from City of London, England

  @EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice

• 
  Jimmy Ellison (@JimmyEllison15) reported 16 minutes ago from London, England

  @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

• 
  Craig Cockburn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@siliconglen) reported 17 minutes ago from Camberwell, England

  @EE Visit your site. Visit the flexible and customer centric o2 site. Then realise you are not so customer centric as you used to be. I like the idea of organising my contract my way.

• 
  Zarra Okumephuna, LLM. (@okumephuna) reported 17 minutes ago from Camberwell, England

  @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

• 
  Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported 18 minutes ago from London, England

  @EE I never got a reply to my message about sponsorship

• 
  Stanley Motown (@stanleymotown) reported 19 minutes ago from London, England

  How do @sky and @EE both claim to be network of the year?

• 
  Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported 23 minutes ago from London, England

  No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

• 
  Markus Mühlberger (@mmuehlberger) reported 29 minutes ago from London, England

  @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

• 
  Rubén Taluja (@Robinhio84) reported 29 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  Rubén Taluja (@Robinhio84) reported 31 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

• 
  Alan Emrys 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@alanemrys) reported 36 minutes ago from Poplar, England

  Dear @EE this morning was really not the morning to have an issue with you 4G & WiFi. #StressedOut

• 
  IanEastLondon (@ianeastlondon) reported 37 minutes ago from Poplar, England

  @beauchamp45 @EE Sounds awful. The last thing you both needed.

• 
  Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported 38 minutes ago from Camberwell, England

  @EE Data speed is very slow sometimes less than 5Mb/s

• 
  𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮 (@AndrewJLeslie) reported 46 minutes ago from City of London, England

  @EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?

• 
  MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported 49 minutes ago from Camberwell, England

  @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

• 
  Michael Wilkinson (@ThatMichaelW) reported 53 minutes ago from Camberwell, England

  From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ali ˚୨୧⋆｡ (@rnbwithu) reported 6 minutes ago

  can @EE explain to me why i pay over £40 for a service that doesn't work and gets me stranded alone in a foreign country??? like give me one good reason why i should continue the contract

• 
  Colin Raffell (@Newtonpop) reported 8 minutes ago

  @EE do you have an online chat facility please? I’ve got a problem with my daughters PAYG phone & she’s out in Australia

• 
  JayEnAar (@GorwayGlobal) reported 11 minutes ago

  @EE Thanks. finally: A call to 150 shd allow ME, the customer to choose to talk to a real person. Twice it leads me round the houses, then says, "Weve sent you a text. Follow the instructions and you're sorted. Good bye". I need to say thanks and bye to end the call.

• 
  𝐀𝐃𝐙 (@ad_moran4) reported 12 minutes ago

  @EE can you kindly explain to me after 25 years of being a loyal customer the best you can offer me for a new IPhone 17 all in is £72 a month when O2 can give it to me for far less. I think you need to review this !

• 
  IStreamSandwich - Stephen (@istreamsandwich) reported 15 minutes ago

  @Benleo I had a similar issue with trying to get them to come out and do a cable repull after Openreach damaged the cable going to my house alone when doing external work. It’ll be 3 months in a week and still nothing, so much so that I’ve initiated a switch to @EE . Horrendous from VM

• 
  im kind of a big deal (@markie_69) reported 15 minutes ago

  @EE can you please recommend a shop that has competent staff please? Been to Stevenage and Watford and I've never experienced such inept service..trying to take a phone in for repair is impossible..it really shouldn't be this difficult!!

• 
  Irfan (@IrfanAlMoha) reported 20 minutes ago

  @EE 01282 573603 The above number claimed they were you, please could you check and confirm? And action as a customer who's been with you for years this number should be investigated and communicated to UK authorities and BLOCKED/CANCELLED.

• 
  JD🇬🇧 (@littlemissj74) reported 21 minutes ago

  @EE got a new sim for phone yesterday. When I put in it says no service - why has it not activated??

• 
  Mr tas gol (@TasMr46834) reported 22 minutes ago

  @EE The company must be the worst ever scums when dealing with customer issues. How are they still in business and not shut down , I do not know. A bunch of illiterate, ill advised , ill experienced amateurs, good for nothing.

• 
  John 🌈 (@tweetsbyJohn) reported 25 minutes ago

  @EE @nickduval Not everyone has either of these, so what you are basically saying is we don’t want you, I suggest they go elsewhere where there is better customer service.