EE outages and service status in Bermondsey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 12 outage signals in the last 24 hours around Bermondsey, including 12 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Jun 12, 9:23 AM GMT+1.
- Internet (67%)
- Phone (15%)
- Wi-fi (10%)
- Total Blackout (6%)
- TV (2%)
- E-mail (1%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Bermondsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bermondsey, England
The most recent EE outage reports came from the following cities: London, City of London, Southwark, Poplar, City of Westminster, and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Internet | 50 minutes ago |
|
London
|
Wi-fi | 11 hours ago |
|
London
|
Internet | 13 hours ago |
|
London
|
Internet | 13 hours ago |
|
London
|
Phone | 15 hours ago |
|
London
|
Internet | 15 hours ago |
Nearby cities with recent reports
27 recent signals
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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David Oxley (@davidoxley1982) reported from Islington, England@EE are getting so bad with loyal customers..
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Rob Cockerton (@bertie_cee) reported from London, England@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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Taimour (@Taimsss) reported from Camberwell, England@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Craig Cockburn 🏴🇪🇺 (@siliconglen) reported from Camberwell, England@EE Visit your site. Visit the flexible and customer centric o2 site. Then realise you are not so customer centric as you used to be. I like the idea of organising my contract my way.
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Tony Wiseman (@tonywiseman1976) reported from Camberwell, England@EE You might be losing a customer this year…
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Evadne W. (@evadne) reported from City of London, England@EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.
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Suhail Patel (@suhailpatel) reported from London, England@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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lisa lou (@lisa661974) reported from London, England@EE is there a problem with your mobile data this evening.
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Azer Turan (@Azer__Turan) reported from Camberwell, England@EE @EE help me! I have a problem. I want to transfer My number at 3.February but stil have not. And has given a temprorary number but not active. I can not use #ee
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Rory McCarron (@CyclingLawLDN) reported from London, England@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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GraemeT (@75Snapper) reported from London, England@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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tim parsons (@timpar2109) reported from Poplar, England@EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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Michael Wilkinson (@ThatMichaelW) reported from Camberwell, EnglandFrom my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
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KatyHughes🖤 (@KatyJaneHughes) reported from Poplar, England@EE hi , I am looking to upgrade could someone help me please Thanks
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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Daniel Spencer - Headshot Photographer (@HeadshotsDaniel) reported from Camberwell, England@malmborg Damn it... I thought that was bound for an @ee billboard!
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Quoc (@quocdang) reported from Camberwell, England@colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours
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John (@SaffaJohn) reported from City of London, England@EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Gav (@aftertheflood_) reported@_NFFCJosh @EE frustrating. downdetector is reporting it. my issue my downstream fibre (installed 6months ago) has gone from 900Mb to 60Mb. whilst my upstream is still 70Mb and i dont know if its to do with their "app" issues and knock on effect or my end. i've rebooted all and its the same
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ENIC Out (@ENICout1) reported@Mikey_MFC @England @EE We have no hope for the World Cup. We’re ****.
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Sean (@Mint_Aero) reported@EE Possibly the worst customer service I have ever encountered, been led on for 2 weeks, had complaints closed without contacting me - different agents saying different things, including mis-information. Please advise your contact details for complaints, telephone, not 'email'
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Musical Shrimper 🎶🦐 (@musicalshrimper) reported@England @EE Don’t make it bad
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GEORGE (@gogs42) reported@EE hi there what has happened today? App doesn’t work when trying to log in. Tried to amend my package and your staff saying all their systems are down? Can you provide an update please.
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Liz Read (@LizRead168) reported@ChefJBS @robbopalmer @EE Yes you are right. Why are we surprised when we get good service? It must be because it’s rare but nobody cares.
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Papa Samba Lo (@PapaSambaLo1) reported@England @EE The attack is really bad
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Ben Jenkins (@benjenkins_ldn) reported@EE your team have left me stranded without a useable number without a workable solution. How can I get my previous number ported to another network?
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prince’s adore x (@privwithadot) reported@EE your customer service towards customers that have YEARS of honouring contracts is probably the worst thing ive ever come across, i cant even get my stolen phone replaced. Its the most unprofessional and disgusting service ive ever had
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Laughatthewokes (@laughingjord) reported@ee Is there a problem with your service as I’m told I need £15 credit but I’ve still got £19.80 but still can’t renew my data pack?