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EE outages and service status in Bermondsey, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 2 outage signals in the last 24 hours around Bermondsey, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 18, 8:02 PM GMT+1.
  • 44% Internet (44%)
  • 25% Phone (25%)
  • 19% Wi-fi (19%)
  • 8% Total Blackout (8%)
  • 3% E-mail (3%)
  • 2% TV (2%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 19: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Bermondsey, England

The most recent EE outage reports came from the following cities: London, City of Westminster, Southwark, City of London, Poplar, Lambeth, Tower Hamlets, and Islington.

CityProblem TypeReport Time
London Internet 13 hours ago
London Internet 15 hours ago
London Internet 1 day ago
London Wi-fi 2 days ago
London Phone 2 days ago
London Wi-fi 2 days ago

Nearby cities with recent reports

London

19 recent signals

13 hours ago
City of Westminster

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

  • KeithBursnall
    Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • huwkan
    Huw (@huwkan) reported from Poplar, England

    @EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2

  • rochanajackson
    Rochana Jackson (@rochanajackson) reported from Camberwell, England

    @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

  • harrybilbao
    Harry Bilbao (@harrybilbao) reported from Poplar, England

    @EE Thanks after spending about two hours waiting to chat to a customer service representative. I am completely shocked to see the horrible service provided by him. God forbid I was paying for a service.…. Oh… wait. I am!

  • tonywiseman1976
    Tony Wiseman (@tonywiseman1976) reported from Camberwell, England

    @EE You might be losing a customer this year…

  • BakahJosephine
    Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • jason_coppin
    Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • hannah_p79
    Hannah Parmenter ♥ (@hannah_p79) reported from Poplar, England

    @EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't

  • sparkyjm1974
    Jason Miller (@sparkyjm1974) reported from City of London, England

    @EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.

  • twynne
    Tom Wynne (@twynne) reported from Poplar, England

    @EE please confirm when you’ll resolve the issues in KT6. This has been ongoing for over 4 weeks already with the services barely usable in that location. Last update from the service status now shows several more weeks minimum, which is not acceptable.

  • RaviDheer
    Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

  • mouseldn
    🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • Azer__Turan
    Azer Turan (@Azer__Turan) reported from City of London, England

    I want my bill fixed. I was able to start using my number today. It's your employees ' fault. I've been waiting for my number to move since February 3rd @EE #ee #problem #complaint #oxfordstreetEEdealership #Customersatisfaction

  • CyclingLawLDN
    Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • AzzyChill
    🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • ianeastlondon
    IanEastLondon (@ianeastlondon) reported from Poplar, England

    @beauchamp45 @EE Sounds awful. The last thing you both needed.

  • duffshan
    Shannon/Sharon (@duffshan) reported from Camberwell, England

    @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

  • Paula_Griffin65
    Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England

    @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

  • TrevBenton79
    Trevor Benton (@TrevBenton79) reported from City of London, England

    @EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice

  • MattBondVocal
    Matt Bond (@MattBondVocal) reported from Camberwell, England

    In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Xx_Jay_P_xX
    Jay-P-Gaming (@Xx_Jay_P_xX) reported

    Kind of weird that @EE have a shop willing to sell you phones in Stroud at GL5 1RR when for the last 6+ weeks you can’t even use their network there. No calls, no internet. Any chance of sorting your network in this postcode ? Or shall I start looking for another provider?

  • owlsfan4eva
    ALL WEDNESDAY RNT WE (@owlsfan4eva) reported

    @Streffie @EE I’ve had same issues since yesterday and not one single person can rectify it

  • ColetteDeanie
    Colette Aitken (@ColetteDeanie) reported

    @EE For the second time in a week my EE tv mini box would not turn on properly with the remote. This is appalling! If I could cancel my contract I would but I’m tied into you until July 2027

  • acannotbearsed
    . (@acannotbearsed) reported

    @EE 1 week later and still trying to fix the same issue. tech add on contract ended Jan 26, was billed feb & march for it. advisor now saying to pay the correct amount but with no bill showing this? why would i pay something with no record of & will have to message again to fix. wild

  • emerald_nlt
    nicola-louise (@emerald_nlt) reported from North Dorset District, England

    @EE hi!👋🏻 having some issues with devices on my network…making the children very unhappy on Easter holidays during their iPad window! 🫠 please help!

  • robertwhite7961
    robertwhite7960@gmail.com (@robertwhite7961) reported

    @EE I never used All my data but I’m in hospital thanks for rinsing me when I’m at my lowest. Great job

  • devere306
    Martin Packford (@devere306) reported

    I pay a lot of money @EE for your tv package as well as 1gb internet. Why are your live sky channels constantly glitchy regardless of how many resets I do? Even other channels are the same but sky sports is by far the worst. Not good enough is it when it’s every 30 seconds or so

  • raphy_lawren
    LR (@raphy_lawren) reported

    @LasallianSean @EE They know how to harass with calls when they are advertising but when you need them to solve a real issue, they send you to chat bots. Worst network customer care

  • PrimeSiteUK
    PrimeSiteUK (@PrimeSiteUK) reported

    @alphafox UTTER ****! And @EE use this **** to promote its mobile service? Seriously?

  • D_Paskell
    Daryl (@D_Paskell) reported

    @EE I need to change my inclusive extra but your app is down. How do I do this?