EE outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent EE outage reports came from the following cities: City of Westminster, London, Southwark, Poplar, City of London, and Islington.

City	Problem Type	Report Time
City of Westminster	Phone	5 hours ago
London	Internet	1 day ago
London	Internet	2 days ago
Southwark	Internet	2 days ago
Poplar	Internet	3 days ago
London	E-mail	3 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  Yusif Ali (@yusif0ali) reported 45 seconds ago from London, England

  @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

• 
  Angus Teee (@AngusTeee) reported 2 minutes ago from Islington, England

  @EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?

• 
  Stephen Hines (@hines_stephen) reported 6 minutes ago from Camberwell, England

  Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

• 
  Jason Miller (@sparkyjm1974) reported 20 minutes ago from City of London, England

  @EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.

• 
  Callum (@Callum_Walker96) reported 21 minutes ago from City of London, England

  @EE how do I cancel my rolling contract

• 
  Rubén Taluja (@Robinhio84) reported 23 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

• 
  Andrew Pines (@AndrewRPines) reported 27 minutes ago from Camberwell, England

  @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

• 
  Angus Teee (@AngusTeee) reported 28 minutes ago from Islington, England

  @EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!

• 
  itsmenaaz (@naazalii) reported 29 minutes ago from Poplar, England

  @EE I called up and they said there was problems with my area. They will solve it it’s been 24 months now and there had been times where they have compensated me. However majority of the time I have been given false promises and been lead on

• 
  Shannon/Sharon (@duffshan) reported 35 minutes ago from Camberwell, England

  @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

• 
  tim parsons (@timpar2109) reported 42 minutes ago from Poplar, England

  @EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.

• 
  𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮 (@AndrewJLeslie) reported 45 minutes ago from City of London, England

  @EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?

• 
  GraemeT (@75Snapper) reported 45 minutes ago from London, England

  @EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

• 
  Michael Wilkinson (@ThatMichaelW) reported 49 minutes ago from Camberwell, England

  From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

• 
  GreenBadgeTaxi #SupportLondon (@GreenBadgeE1) reported 49 minutes ago from City of London, England

  @EE @bt_uk Why is there no mobile Internet or Reception on THE STRAND in London. I am struggling to take payment as On CAB PAYMENR SYSTEM which has EE sim in it. Many drivers facing issue with the Mast there will resolve this soon been owing since few months now

• 
  John Robinson (@jr_svb) reported 53 minutes ago from Islington, England

  Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.

• 
  Kevin Newman (@KevinWNewman) reported 54 minutes ago from London, England

  @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

• 
  Rory McCarron (@CyclingLawLDN) reported 55 minutes ago from London, England

  @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

• 
  Shane Gillespie (@ShaneGillespie) reported 57 minutes ago from London, England

  I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

• 
  Faisal M (@Faysal_noor) reported 59 minutes ago from London, England

  @EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rahana Ali (@Rahana_Ali) reported 4 minutes ago

  @EE HI, I placed an order last night. Just over an hour later, I received 2 emails one saying that my order was on the way and another saying that it has been delivered when it obviously has not. Since then, I am unable to track the order as it says there is a problem! Pls help.

• 
  A -8 (@panchi_hoop) reported 4 minutes ago

  @EE hi I been sent a letter to my address with an unknown person name requesting return of equipment. I am not a customer or have never requested any equipment.

• 
  Mark (@MarkAmiga) reported 9 minutes ago

  @EE Not looking good for EE either, only 6 days in, it goes off completely, even restarting fails to show the Wi-Fi network name for me to even connect to, either its a problem with OpenReach or your Router

• 
  Arthur Assendune 🇪🇺💙🇺🇦 (@ArthurAssendune) reported 11 minutes ago

  @Hepworthclare @EE The customer is king is the biggest lie in Capitalism.

• 
  LeahGalaxy (@itsleahgalaxy) reported 15 minutes ago

  @EE how do I make a complaint? DPD have lost my new phone delivery. They confirmed it twice to me. Why is it taking so long to confirm this and send out my replacement phone? We’ve been with you for 20 years!

• 
  Jonathon (@J_onathon) reported 18 minutes ago

  @EE I will “reach out” tomorrow, but having just been discharged from hospital after major abdominal surgery I don’t have much strength at present! You have also had the gall to send me a bill for a service I’ve yet to receive,meanwhile statutory compensation accrues at £6.46 per day

• 
  Mark Royle-Evatt (@MEvatt) reported 18 minutes ago

  @Hepworthclare @EE Does any major company have good customer service? They all seem to be absolutely useless and not care about their customers. All the websites now have an AI bot that absolutely pointless but needs dealing with before speaking to a human. It’s just so frustrating and stressful.

• 
  Kev (@KevlarBrock) reported 19 minutes ago

  @EE Done that. But it can’t see my hub. Because it’s gone down. Again. 150?

• 
  Nathan Pope (@nthpopee) reported 19 minutes ago

  @EE Your customer service has got to be up there with the worst companies . 3 weeks ive been waiting for a refund each time i call no one knows a thing , get a grip !!

• 
  Jon Pitts (@briavelsjon) reported 22 minutes ago

  @Baron_Flumpy @EE WiFi-calling easily solves that problem