EE outages and service status in Bermondsey, England

Problems in the last 24 hours in Bermondsey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bermondsey, England

The most recent EE outage reports came from the following cities: London, City of Westminster, City of London, Southwark, Islington, and Poplar.

City	Problem Type	Report Time
London	Internet	12 minutes ago
London	E-mail	15 minutes ago
London	Internet	1 hour ago
London	Internet	8 hours ago
London	Internet	20 hours ago
London	Total Blackout	21 hours ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Bermondsey, England

Latest outage, problems and issue reports in Bermondsey and nearby locations:

• 
  Michael Buckley (@fuhirees) reported 3 minutes ago from Islington, England

  @EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.

• 
  🍋 (@mouseldn) reported 4 minutes ago from London, England

  @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

• 
  itsmenaaz (@naazalii) reported 5 minutes ago from Poplar, England

  @EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G

• 
  Felicia Thandie (@Felicia_Thandie) reported 7 minutes ago from Camberwell, England

  @EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt

• 
  Shane Gillespie (@ShaneGillespie) reported 9 minutes ago from London, England

  I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

• 
  𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮 (@AndrewJLeslie) reported 10 minutes ago from City of London, England

  @EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?

• 
  Jason Starman QBE 💙 (@starmanuk) reported 21 minutes ago from London, England

  @EE I'm currently receiving no service in southeast London. Is there an outage?

• 
  Tony Wiseman (@tonywiseman1976) reported 23 minutes ago from Camberwell, England

  @EE You might be losing a customer this year…

• 
  Callum (@Callum_Walker96) reported 25 minutes ago from City of London, England

  @EE how do I cancel my rolling contract

• 
  Rory McCarron (@CyclingLawLDN) reported 26 minutes ago from London, England

  @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

• 
  GraemeT (@75Snapper) reported 26 minutes ago from London, England

  @EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

• 
  MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported 28 minutes ago from Camberwell, England

  @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

• 
  Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported 28 minutes ago from London, England

  @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

• 
  Gemma Thomas 🇪🇺 (@gemma_thomas7) reported 38 minutes ago from Camberwell, England

  I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.

• 
  Amanda (@amandab_UK) reported 40 minutes ago from London, England

  @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

• 
  Tom Wynne (@twynne) reported 44 minutes ago from Poplar, England

  @EE please confirm when you’ll resolve the issues in KT6. This has been ongoing for over 4 weeks already with the services barely usable in that location. Last update from the service status now shows several more weeks minimum, which is not acceptable.

• 
  Craig Cockburn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@siliconglen) reported 48 minutes ago from Camberwell, England

  @EE Visit your site. Visit the flexible and customer centric o2 site. Then realise you are not so customer centric as you used to be. I like the idea of organising my contract my way.

• 
  Madhan (@followcbv) reported 49 minutes ago from Poplar, England

  @ThreeUK is down no internet from 10 am for all of UK and it has not let its customers know at all, no information on its website either. @VodafoneUK @EE please help @ThreeUK they are going to go bust soon. @BBCBreaking @Ofcom

• 
  James Meredith (@Jamesmeredith) reported 56 minutes ago from Camberwell, England

  @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

• 
  Michael Wilkinson (@ThatMichaelW) reported 56 minutes ago from Camberwell, England

  From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ray Planet Earth 🇬🇧 (@JimBob1046620) reported 8 minutes ago

  @CallMeMysticall @LeilaniDowding @EE there is that, but they will get IP, should they want Old Phone , yes! Cookies is an issue tbh

• 
  businessdragonseye (@mentorthedragon) reported 9 minutes ago

  @LeilaniDowding @EE That ship has sailed. The old analogue phone network is being switched off in January. Either you have a mobile as backup or you buy a battery backup. (Uninterruptable Power Supply UPS). BT/EE or whatever their name is this week will supply them for vulnerable people.

• 
  Jules (@julesw1lko) reported 13 minutes ago

  Anyone had .@EE chop the phone line of an elderly relative without consent ? What did they do about it? @Ofcom any input ? I am absolutely raging that a 90 year old has had her phone line chopped (a number she’s had for oh, 60 years). And the customer service are not great

• 
  MindTheGap (@mindthegap2018) reported 15 minutes ago

  @EE @mjpeterz22 How can I request some help?

• 
  Wozza (@Wozza777) reported 18 minutes ago

  @stuuk11 @LeilaniDowding @EE You use the mobile network

• 
  Also Stu (@stuinweymouth) reported 19 minutes ago

  @EE Looked on app. Still has original contract. No sign of new one. I know you have cancelled it. It’s not the first time. I will just cancel it and go elsewhere. The number is not important although can be ported. I have 9 lines and 5 out of contract. Your choice

• 
  CraigH (@cragz_uk) reported 21 minutes ago

  @stuuk11 @LeilaniDowding @EE Copper is being phased out for Fibre Optic not WIFI. Maybe its different for mobile companies but you would have to be insane to get your home phone and internet service with a mobile network company.

• 
  sophie (@sophie_reed98) reported 21 minutes ago

  How can a new customer get broadband for £24 but an existing customer all you can do is £37 that's literally more expensive than I'm paying now! @EE been a customer for years but looks like I'll be leaving! 🫡

• 
  Cuddly Uncle Steve (@kccpiggy) reported 21 minutes ago

  @EE Nope!! Doesn’t work ! Gets me through to a bot, to report a FAULT , and then it tells me that an engineer has been booked for Wednesday . No one to fix my unbreakable wifi .. Utterly disappointing - unable to work or enjoy my paid subscriptions for 5 days .. Dreadful..

• 
  leilani dowding 🌸🚜 ☮️ (@LeilaniDowding) reported 22 minutes ago

  @JimBob1046620 @EE There is when you live in the countryside with no mobile service