EE outages and service status in Bermondsey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- EE generated 2 outage signals in the last 24 hours around Bermondsey, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 31, 7:25 PM GMT+1.
- Internet (58%)
- Wi-fi (12%)
- Phone (12%)
- E-mail (10%)
- Total Blackout (7%)
- TV (1%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Bermondsey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bermondsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 31: Problems at EE
EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bermondsey, England
The most recent EE outage reports came from the following cities: London, City of London, Southwark, City of Westminster, Islington, and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 2 hours ago |
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Internet | 11 hours ago |
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Internet | 1 day ago |
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Phone | 1 day ago |
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2 days ago | |
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Internet | 4 days ago |
Nearby cities with recent reports
15 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Rory McCarron (@CyclingLawLDN) reported from London, England@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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RichTea (@ImRichTea) reported from Poplar, England@EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?
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Taimour (@Taimsss) reported from Camberwell, England@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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Dave Arnold 🏳️🌈 (@DaveArnold91) reported from Camberwell, England@EE Data speed is very slow sometimes less than 5Mb/s
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Matt Bond (@MattBondVocal) reported from Camberwell, EnglandIn other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.
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lisa lou (@lisa661974) reported from London, England@EE is there a problem with your mobile data this evening.
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John Robinson (@jr_svb) reported from Islington, EnglandFunny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.
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Jason Starman QBE 💙 (@starmanuk) reported from London, England@EE I'm currently receiving no service in southeast London. Is there an outage?
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Danny Whitebread (@WhitebreadDanny) reported from Camberwell, England.@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.
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itsmenaaz (@naazalii) reported from Poplar, England@EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G
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Jimmy Ellison (@JimmyEllison15) reported from London, England@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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John (@SaffaJohn) reported from City of London, England@EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.
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tariq tahir (@tariqtahir) reported from London, England@EE you’re service is as slow as mid 90s dial up speed
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IanEastLondon (@ianeastlondon) reported from Poplar, England@beauchamp45 @EE Sounds awful. The last thing you both needed.
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Dami (@senorfenty) reported from London, EnglandEE has been moving mad lately . My signal is so disgusting @EE please sort it out
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GraemeT (@75Snapper) reported from London, England@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Michael Wilkinson (@ThatMichaelW) reported from Camberwell, EnglandFrom my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
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Paula Griffin 🏳️⚧️ (@Paula_Griffin65) reported from Camberwell, EnglandIf Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡
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Angela Magny (@AngelaMagny) reported from London, EnglandAre there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.
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Trevor Benton (@TrevBenton79) reported from City of London, England@EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jo (@JoCornwall26) reported@EE exactly how long am I supposed to stay on hold??? You promote good customer service, this is a joke!
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Union Jack 🇬🇧 (@jeffmar9999) reported@CallaghanK79781 @EE It's everywhere not one specific area. It's terrible and you know it. We all pay for phone contracts that are useless as we can't get any decent signal anymore in the UK
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Peter Jordan (@jordanpaj) reported@EE Thx. The issue is that many users are generally older not very tech savvy, (my neighbour is 92) and so could well end up with no service if there is a power cut.
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Burytownfan (@shardcreek) reported@EE really bad experience today. Engineers supposed to turn up to setup broadband, waited 8 hours, no show, no telephone call, called customer service spent 35 minutes on hold to be told they were coming. Just got an automated text: sorry we missed you book another appointment
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Union Jack 🇬🇧 (@jeffmar9999) reported@CallaghanK79781 @EE It's a constant since they all got rid of 3G but they all treat us like we are stupid. They should pay us for using their networks now as we are ripped off for a service they don't provide anymore. I am lucky if I get 1 bar on a 4G signal. We now have to rely on shops wi-fi 😡
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Chris Ross-Lewin (@crosslewin) reported@EE So can I use for free as a mobile not home broadband customer
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VinZin (@_vzinni) reported@EE You probably haven’t even read my message. I’ve already spent three hours with your team. It’s not working.
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Dudley (@agoldentale) reported@EE is there an issue with your app? Just topped up via it and had no confirmation text and money hasn't left bank either
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Ian Wardell (@ian_wardell) reported@EE That virtual card you sent me doesn't work. Just tried to use it for a Sainsburys groceries delivery and it doesn't accept it saying "Payment will be taken on Invalid date, your order's delivery date."
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banks (@macksyb) reported@EE fix your ******* data, I’m ******* pissed.