EE Outage Report in Blackheath, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Blackheath, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Blackheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Blackheath, Greater London, England
The most recent EE outage reports came from the following cities: London, Thornton Heath, Ilford, Bermondsey, Hackney, Islington, City of Westminster, Tower Hamlets, Lewisham, Woolwich, Newham, Leyton, Bromley, Morden and Croydon.
City | Problem Type | Report Time |
---|---|---|
London | Phone | |
London | ||
London | Internet | |
Thornton Heath | Total Blackout | |
Ilford | Wi-fi | |
Bermondsey | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Blackheath, England
Latest outage, problems and issue reports in Blackheath and nearby locations:
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE are there any outages or problems in Bromley? Internet down and has been most of the day.
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Ace
(@acetrigger) reported
from
Walthamstow, England
@EE hi can someone help me. I was at the final stage of upgrade and the phone cut out.
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.
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Jimmy
(@jimmyb01) reported
from
Merton, England
@EE is MyEE down? Can’t log in on app or website
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Ewan Stevenson
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, any idea when the network issues in SW4 will be fixed? Thanks
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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Hugo Slime
(@HugoSlime) reported
from
Walthamstow, England
So after 3 of @EE #broadband "quality" assurance team break their appointments with no apologies with one lying about trying to phone late, the fourth says reason for poor service is my @Sonos equipment. So I have to live without sounds for 24hrs. #ee #badcustomerservice
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
@pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@MattDronfield @MarcAllera @EE It’s still nothing to complaint at!
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Danny Whitebread
(@WhitebreadDanny) reported
from
Camberwell, England
.@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Tottenham, England
Hello @EE 👋 Just wondered, as a current customer on a soon to be expired Swappable Benefits plan with you, if I were to put my SIM card into a 5G enabled phone, would I gain access to 5G signal or would I still only have 4G access? (Hope this makes sense)
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE Problem solved since this.
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
EE Issues Reports
Latest outage, problems and issue reports in social media:
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AJ
(@AJ_BHAFC) reported
Another day. Another @EE outage. #Standard.
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Samantha 👸
(@SpeedyFlowerxx) reported
So @EE signal today is p*ss poor 🙄 missed an important phone call due to the signal
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Miss Hillsmith
(@MissHillsmith) reported
@EE hi there. I need to cancel a rolling monthly 4G hub contract but can't get through ok the phones. Can this be done online? Thanks!
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Elaine Mynott
(@ElaineMynott) reported
@EE Hello, I hope you can help me, my father-in-law has a mobile on the EE Network, unfortunately he has lost the card he used to have to top up Credit, I have tried to set up an online account so I can do it for him, but I am not having any luck in gaining access?
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Chris Maddern
(@ChrisM1878) reported
@sophielouisecc @EE You literally oppose everything don't you. It must be awful to be this bitter and twisted at your age. It's clearly been triggered by some sort of life experience
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David Cheesbrough
(@DavidCheesbroug) reported
@EE Dnt seem point this happend last week. Kept getting different people. Over 11 years with you no great offers not having great customer service
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Joanna Runicles
(@penn_joanna) reported
@EE shocking signal nr33 .. calls dropping out. Both husband and I having issues. I need my phone for work and could be missing calls.
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Tom Townie
(@Tomtownie_) reported
@DannyDenay @sophielouisecc @EE Bro just tell me you want to be a women and move on. Your literally a beta male who sits online chatting **** like women.
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Neel Shah
(@neels_25) reported
@EE HI Megan, what difference will this achieve to ringing into your customer services? I am tired of having the same conversation with different people over and over. Your staff do nothing to resolve. So what will providing you this additional imformation achieve?
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Galactic Bloke
(@Lego_Yoda) reported
@reaverman @sophielouisecc @EE What a brainwave. Yes. A poster saying “VIOLENCE IS BAD” would totally nail it. Don’t differentiate the message. The target audience. Carry that message on certain channels where it could be seen by certain groups more readily. Just a blanket single message. Genius 😬