EE Outage in Walthamstow, Greater London, England

@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

@EE is there a problem in the N16 area. My signal being awful for the last few days

@EE @LNonno_ I've been having the same issue for 3 days now.

@VodafoneUK contract up today with 3 phones. Spoke to 3 customer services advisors last week all were meant to call me back. None did, looks like I’ll be joining @EE or Sky. 17 years of custom lost.

@EE Hi I’m trying to access the my ee app and it’s not working

@EE my wife passed away last two months back and i am not working but still I’ve paid my direct debit but this month i cant pay from the next month i can please call me 07951208182 to discuss if possible. Thanks

@EE my London Underground WiFi connection stopped connecting as of yesterday. I've tried forgetting and re-adding the EEWiFi-Auto network multiple times. Any idea what's up?

Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

@EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

Why do I have full signal but no reception in the street outside my house @EE

@EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?

@EE kitikpa la cha unu anya. How can you owe me £50 after I returned an upgraded phone within the 14 day cooling off period only to be billed £99. The idiot I spoke to on 150 said nothing can be done cos that my bill. Imagine the audacity? Arant nonsense.. Afọ SA gbue unu dia.

@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

@Da_Stonerz @EE They don’t care mate, been a problem since 2020 and they still haven’t fixed it!

@Da_Stonerz @EE EE are terrible round this way. Every call I have drops.

I hope @EE compensates for the disruption in service. Its the 5th time this month alone

@EE data would not work all day yesterday. Not the first time. In general on a daily basis, service is bad.please don't blame the storm. This is ongoing for a long time now. My phone continously cutting out and says no service. Mostly reliant on my home broadband for wifi calls!

@EE please tell me why your service has been so bad over the last 12 months plus.. i rarely get more than 2 bars on my phone. Live in London E6 and whole area has shocking service. All day in Cambridge yesterday and only one bar. I have 3 phones on EE contracts and all the same.

The only good thing about this storm is that I’m getting a decent @ee signal.

In Gloucester @EE shop, making an insurance claim on phone. Taken more than 2 hours on the phone SO FAR. First time, they took about 1 hour. Then went through another person. The next person's system crashed. Latest person is reading terms & conditions of policy. Help

@AFCMase49 @EE I’m with you on thi. Recently they have gone to ****. Going to leave them when my contract is up soon

@EE hi EE, upgraded my phone on the 8th August, received email confirming but nothing since!! Unable to reply to email, help on the app gives contact number but that cuts out saying this number is no longer available - what’s happening ?

My @ee pack had failed to renew, my phone is unusable and the @ee person I spoke told me there was no known solution to this, it was an IT issue with no prognosis. Not good enough. No info on Website or social media. Is this the vaunted @ee excellent customer service?

@PriyaMulji @O2 @EE Tesco mobile uses the same network as O2 and I’ve always found their customer service fab and some very good deals too. Worth a look.

@EE Been with u over 15 years now and your offers on an upgrade are terrible, looks like I’ll be moving to @O2 or @ThreeUK what’s your plans for an iPhone 13 with 100gb internet or unlimited

Just been cut off trying to call @O2 (want to move over to them). Will the service there be as bad as @EE?

@EE @EE could you confirm where service is guaranteed. Constant issues with phone since Jan 2022. Unable to answer calls today. Told by your technical advisor service is not guaranteed at home, whilst moving or whilst stationary.

@EE I paid for roaming whilst in orlando. It didn't work and my phone network was constantly on "emergency calls" only. I tired 3 times your help chat. Nothing worked. I tried this morning to chat online to explain why I don't think I should be expected to pay my full bill and

@EE recently within the last few months switched to EE from BT. BT sometimes had issues but not like EE in the last 6 or so weeks. can’t even have a conversation with anyone if i’m at home using the phone. i want out of my contract. reason being poor quality of product.