EE Outage Report in Crayford, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Crayford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Crayford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Crayford, Kent, England
The most recent EE outage reports came from the following cities: London, Croydon, Tower Hamlets, Ilford, Southwark, City of London, Poplar, Sevenoaks, Hackney, Harringay, Bromley, Waltham Forest, Stanford-le-Hope, Beckenham and Barking.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Crayford, England
Latest outage, problems and issue reports in Crayford and nearby locations:
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mark
(@taylor251073) reported
from
Stratford, England
@EE how do I cancel my contract when my contract finishes,
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Callum
(@Callum_Walker96) reported
from
City of London, England
@EE how do I cancel my rolling contract
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
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mark garratt
(@markjg65) reported
from
Camberwell, England
@EE the mobile signal is very poor and sometimes non existent in SE24 currently
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...
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N1C-B🐻💙
(@Nic_B82) reported
from
Bexleyheath, England
@EE do you do the same deal in store as well as phoning the customer services??
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Brad
(@bradders2203) reported
from
East Ham, England
@Ofcom I really need help with an issues that has been going on with @EE fir months now. I have been paying for a server e that is barely working in my area and not been offered any part of my bill money back even when I’ve asked. I have had to resort to moving networks....
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Damian Holroyd
(@DamianHolroyd) reported
from
Walthamstow, England
@EE I’ve noticed that over the last 6months or so, network reception round the area I live has suddenly started dropping out, so much so I can barely make a call when I’m out. What has gone on? Can you fix it?
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Samantha-Jay Clegg
(@07samanthajay) reported
from
Walthamstow, England
@EE I can’t set up a direct debit for my bill because when I log in it says I’m not the account holder! please help!!
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Michael Wilkinson
(@ThatMichaelW) reported
from
Camberwell, England
From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
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Radh
(@radhthefirst) reported
from
East Ham, England
@EE Hi Jo, I didn't no. Am currently on a SIM only with yous, phone was bought as a PAYG. If I try using My EE, it advises me that the phone isn't linked to my phone number. It asks me to call in, but cust service desk just redirect to the website.
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@EE I need help with an upgrade being charged more than it should be!
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Claire Champion
(@Champion3Claire) reported
from
Bromley, England
@EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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KatyHughes🖤
(@KatyJaneHughes) reported
from
Poplar, England
@EE hi , I am looking to upgrade could someone help me please Thanks
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Abigail K
(@abikatldn) reported
from
Bromley, England
According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Hinton
(@ClaireEHinton) reported
@EE Could I have an email to make a complaint please or a direct number for your complaints department? I am so shaken up right now, Alan needs his calls looked into.
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Alan imrie
(@Alanimrie0) reported
@EE Yeah that was the only page I was having trouble on but I got through to use on chat today and got new broadband ordered so all is good
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David
(@davidaak1991) reported
@EE can you check my anytime upgrade has gone through? Was having issues so had to place it over the phone and not had any confirmation emails. Thanks
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Clare Daněk
(@c_j_d) reported
@drkierachapman @EE There are a couple of financial schemes similar to Tell Us Once, but EE is outside these. More annoyed by the awful hold music than anything… complaints have been made.
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David Ryan
(@david_bazinga) reported
@EE Is the app currently down? Can't seem to log on?
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Bobby Chakraborty
(@Boblex) reported
@EE I'm having a problem with 4G signal/network in my area
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Theyvid Morgan
(@thisisdavid) reported
@EE I’m having some trouble picking up my upgrade from the store I had it delivered to
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Ben Cheetham
(@BforBen) reported
@EE hi, placed 2 upgrade orders online this morning within 5 mins of each other. One has dispatched, but the order tracking on the EE site doesn't work for the second. Could you check it has gone through OK please?
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Mary Pearson
(@mejpearson) reported
@drkierachapman @c_j_d @EE Tell Me Once is very helpful, apparently there is another one for banks (which is found out about afterwards). But anyone who holds data should absolutely be part of a Tell Me Once website. It would help so much at the worst time of people’s lives.
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Clare Daněk
(@c_j_d) reported
@knittyphd @EE That’s exactly the problem - navigating their abysmal user-unfriendly phone tree. Needs a separate dedicated number. You’d think a company doling out phone numbers could manage that, right?!