EE Outage Report in Crayford, Kent, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Crayford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Crayford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Crayford, Kent, England
The most recent EE outage reports came from the following cities: London, Hackney, Southwark, Croydon, City of London, West Wickham, Erith, Harringay, Chigwell, Bromley, Ilford, Gravesend, Romford, Beckenham and Blackheath.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Crayford, England
Latest outage, problems and issue reports in Crayford and nearby locations:
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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mark longhurst
(@scholes1976) reported
from
Snodland, England
@EE is there any service problems.
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Zarghum hassan
(@Zarghum) reported
from
Ilford, England
@EE really bad service I just want to. Gift data and it’s not working online or on the app
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N1C-B🐻💙
(@Nic_B82) reported
from
Bexleyheath, England
@EE do you do the same deal in store as well as phoning the customer services??
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@EE I need help with an upgrade being charged more than it should be!
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...
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Samantha-Jay Clegg
(@07samanthajay) reported
from
Walthamstow, England
@EE I can’t set up a direct debit for my bill because when I log in it says I’m not the account holder! please help!!
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
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Michael Wilkinson
(@ThatMichaelW) reported
from
Camberwell, England
From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Damian Holroyd
(@DamianHolroyd) reported
from
Walthamstow, England
@EE I’ve noticed that over the last 6months or so, network reception round the area I live has suddenly started dropping out, so much so I can barely make a call when I’m out. What has gone on? Can you fix it?
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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mark
(@taylor251073) reported
from
Stratford, England
@EE how do I cancel my contract when my contract finishes,
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Callum
(@Callum_Walker96) reported
from
City of London, England
@EE how do I cancel my rolling contract
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Huw
(@huwkan) reported
from
Poplar, England
@EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Primal Moon
(@PrimalMoonSub) reported
@EE can someone help me take the adult lock off my account please?
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Kev Blundell
(@kevin_blundell) reported
@EE We can’t access our account because we’ve never received any account information / receipt. Our WiFi is trash and without account information we can’t speak to anybody. What’s our option?
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Carl T Boylin
(@CarlBoylin) reported
@PhilMitchell83 @EE They’re ignoring their client base, something any business should never ever do. They’ve ignored my DMs to date completely. They continue in this fashion many many users will move provider.
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Adam Butler
(@adambutler65) reported
Wonderful service from @EE today. I pay for family internet access but every month this resets, so I have to “share” data for the others via the EE app. But now the app no longer recognises my email address nor password. Fantastic now that we are away travelling. Top job, EE 👏👏
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Neil Trangmar
(@NeilTrangmar) reported
@EE Cleared itself later in the day. I had Google maps and Waze both being unable to function yesterday around 11:30am, although the handset indicated an EE 4g service was available. Both are internet-dependent satnav apps.
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Lee Mccartney
(@leebo86) reported
@simplthebest2 @EE That's funny mine has never done any of these things had it 3 months now
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Tony Reid
(@DonnyLebowski) reported
@LDNCalling @EE It’s actually not that bad. I chatted the other day and got someone in 5mins
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David Seymour
(@seymourdavid21) reported
@EE Neil it is my opinion that fibre is a bad investment! It is a multi trillion dollar investment that can't be upgraded within a decade! 30 quid a month simply won't pay it back even if the whole world was a subscriber to the ISP!
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Ollie Powell
(@werdle) reported
@EE I think so. I phoned your customer services yesterday and they put it on for a month starting today (first day of my billing month apparently) and said it will automatically come off on 11th August. Is that right? It stops by itself?
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joewaggie
(@Dc4pMHiRi7kGnfS) reported
@EE 5g should be banned and all companies using it forced to shut down.