EE Outage Report in Crayford, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Crayford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Crayford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Crayford, Kent, England
The most recent EE outage reports came from the following cities: Croydon, City of London, London, Barking, Hackney, Ilford, Romford, Southwark, Waltham Forest, Coldblow, Poplar, West Wickham, Erith, Harringay and Chigwell.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Phone | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Crayford, England
Latest outage, problems and issue reports in Crayford and nearby locations:
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Max Carter
(@carterwebs) reported
from
Walthamstow, England
@mrjamesob Remind me to move networks at upgrade time. Not that I’m going anywhere soon but still a really bad move @EE
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Ayo
(@Ayoolanaa) reported
from
Hackney, England
@EE how do I make a formal complain for the service you guys provide? I’ve actually had enough now.
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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Hannah Hawkins
(@hanahawkins) reported
from
Brentwood, England
@EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for
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Tony Rumsey 🐓🏴
(@picklefork1965) reported
from
Ilford, England
@EE What a joke of a company, two hours spent on the chat trying to sort out an issue of a tablet upgrade, and being charged for two tablets. All I get is bullshit, by no marks, almost trying to insinuate its my fault. Not taking it laying down. 😡😡😡😡😡😡😡
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Ayo
(@Ayoolanaa) reported
from
Hackney, England
@EE internet is absolutely, and I cannot stress this enough, the WORST broadband I have ever experienced. I can’t play a single game with lagging, why? Simply why?
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Paula Griffin 🏳️⚧️
(@Paula_Griffin65) reported
from
Camberwell, England
If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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Phil
(@feyipuk) reported
from
Crayford, England
@EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.
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Alan Emrys 🏴
(@alanemrys) reported
from
Poplar, England
Dear @EE this morning was really not the morning to have an issue with you 4G & WiFi. #StressedOut
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Craig Williams DJ
(@craigwilliamsdj) reported
from
Croydon, England
@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
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Rochana Jackson
(@rochanajackson) reported
from
Camberwell, England
@EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!
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Anuradha Damale
(@anulikesstars) reported
from
Brentwood, England
Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Sarah
(@eatsruns) reported
from
Hackney, England
@DipakV88 @EE O2 is the only utility company that has held my loyalty since I moved to the UK 14 years ago. But I will admit, the network coverage in London can be patchy!
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Mike
(@r1b1ker) reported
from
Poplar, England
@EE Hi. No, I was just pointing out some errors on your web page.
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Simon Platman
(@simonplatman) reported
from
Hackney, England
@EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil
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Ayo
(@Ayoolanaa) reported
from
Hackney, England
@EE you’re back again with your nonsense. Why can I not go a day without my internet connection dropping? Why is your service so bad?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rashed Ali
(@RashKiwi1) reported
@EE Hi, I have a problem with my SIM number where I can't receive text SMS and calls. This has been happening for almost a month. I'm not sure how to fix this?
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Roz Lawrence
(@RozEddie) reported
@EE who do I speak to about your mobile broadband? I’m trying to watch a football match, which is bad enough, but the fact it is buffering continuously makes it even more unbearable. Can anyone help?
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Kieran Grace
(@KMGrace9) reported
@EE Swapping numbers between phone should be possible? If a customer wanted to swap numbers between mobiles if both using an eSIM?
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Peter Scott Wilson
(@Peter9667) reported
@EE Good afternoon. We have been having connection issues since 11am this morning in the W12 area in London. We have reset router several times and can only assume its an outrage in the area. Can you confirm if you are aware of this and any updates on when it may be back up. Thx
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Sam Collier
(@nonfussy) reported
@EE there appear to be issues with EE network in Shetland but nothing is reported on the website. We have unusable DL and UL speeds on our fixed 4G SIM router and mobile (both EE). Not good enough for NHS staff working from home.
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Lord Stewcan
(@tallstew) reported
@EE called you 3 days running to be told you’re “experiencing higher than normal” support calls from customers. I’d suggest if it’s happening every day then that is entirely normal and you’re just not employing enough people? So long as shareholders are getting their profits eh?
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John Diviney
(@johndiviney) reported
@EE I’m in the US and want to change my Smart Benefit. Can’t seem to do it so can somebody help ASAP??
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GrimTimshaw
(@GrimTimshaw) reported
@EE My 4g router gave me consistent great speeds of 80+ download and 50+ up. Now the download is regularly terrible which apparently for gaming is not what we need. Not sure what’s going on
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Harold Luther
(@Haroldlithwe) reported
@EE Hey, My bill comes out on the 3rd of may but I’ve made a payment today to cover the bill. Will todays balance just cancel out my bill on the 3rd?
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Jenny Leask
(@leasko) reported
@EE Now on day three of no signal to either my iPhone or 4G router, postcode ZE2 9ND – any idea when service will be restored? Thanks.