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EE Outage Report in Thamesmead, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thamesmead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thamesmead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thamesmead, Greater London, England 09/26/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Internet (36%)

    Internet (36%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thamesmead, Greater London, England

The most recent EE outage reports came from the following cities: Hackney, London, Gravesend, Croydon, City of Westminster, Islington, Southwark, Waltham Forest, Tower Hamlets, Rainham, Harringay, Upminster, Bromley, Sidcup and Poplar.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomGravesend Phone
United KingdomCroydon Internet
United KingdomHackney Internet

Community Discussion

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EE Issues Reports Near Thamesmead, England

Latest outage, problems and issue reports in Thamesmead and nearby locations:

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?

  • taylor251073 mark (@taylor251073) reported from Stratford, England

    @EE how do I cancel my contract when my contract finishes,

  • StaerckLaurie Laurie Staerck (@StaerckLaurie) reported from Grays, England

    @EE Is there a problem this morning, I have no 4g or 3G connection

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • stephenhdg steve the taxi (@stephenhdg) reported from Ilford, England

    @Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage

  • ThatMichaelW Michael Wilkinson (@ThatMichaelW) reported from Camberwell, England

    From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

  • DamianHolroyd Damian Holroyd (@DamianHolroyd) reported from Walthamstow, England

    @EE I’ve noticed that over the last 6months or so, network reception round the area I live has suddenly started dropping out, so much so I can barely make a call when I’m out. What has gone on? Can you fix it?

  • Callum_Walker96 Callum (@Callum_Walker96) reported from City of London, England

    @EE how do I cancel my rolling contract

  • escudeiro_ana Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

  • AnnaThurmanLDN Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England

    @EE I need help with an upgrade being charged more than it should be!

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

  • BaserbillionArt Baserbillion Art (@BaserbillionArt) reported from Bromley, England

    I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...

  • craig_mcrae Craig McRae (@craig_mcrae) reported from Lambeth, England

    @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

  • Nic_B82 N1C-B🐻💙 (@Nic_B82) reported from Bexleyheath, England

    @EE do you do the same deal in store as well as phoning the customer services??

  • huwkan Huw (@huwkan) reported from Poplar, England

    @EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DAWS_ON_ ᴰᵃʷˢ ♕ (@DAWS_ON_) reported

    @EE Now in June and just been fobbed off on the phone by someone that was the most disinterested person going.. why am I paying over the odds for service that I'm not getting????

  • NiallMcclean Niall McClean (@NiallMcclean) reported

    @EE @MarinaPurkiss It shouldn’t have to take someone complaining on a social platform for a company to deal with a legit complaint. Sad it got this far. Besides, who the hell can talk to 1 person for 2 hours non stop? I struggle with an hour with good friends

  • PhilipRadbourne Phil Radbourne (@PhilipRadbourne) reported

    @MarinaPurkiss @EE Terrible company. Avoid them.

  • kikigrenouille Kiki La Grenouille (@kikigrenouille) reported

    @EE @MarinaPurkiss No. She has not been left ‘feeling’ so let down by the service, she HAS been let down by the service. Please learn to make a proper apology, saying someone ‘feels’ something is at best no apology and at worst is passive aggressive. Do better EE. Much better.

  • Nigeljdixon Nigel Dixon (@Nigeljdixon) reported

    @MarinaPurkiss @EE Don’t expect a response, as a business customer I’ve been waiting for 9 months for a reason as to why I can’t get my invoices to claim back the VAT, to this day their site doesn’t work and they can’t tell us when it will be sorted. They literally don’t give a **** !!!!

  • NHashmiDeputyPR Nadia Hashmi (@NHashmiDeputyPR) reported

    @MarinaPurkiss @EE Similar experiences with my 81 yr old mum- the worst part is it can’t be resolved with a simple phone call. You have to DM a bot then go through a chat. Surely more humane to call the elderly! My mother’s water supply was cut off for 24hrs. Not her fault. Similar frustrations. 😤

  • JohnFisher3388 Gerrard Fisher (@JohnFisher3388) reported

    @MarinaPurkiss @EE Was it your brother? I know he's been clean for 6 months or so now. But I saw estelle down coop and she said she saw him coming of dino's crack house a few weeks back.

  • DAWS_ON_ ᴰᵃʷˢ ♕ (@DAWS_ON_) reported

    @EE I need something sortingz my daughter walking home from school can't contact us because your shite signal is non-existant. If anything were to happen you'd be fked

  • rmabolton Richard Atherton (@rmabolton) reported

    @MarinaPurkiss @EE It’s joint with BT who are equally inept and arrogant, they operate with a complacency that they don’t need to offer any type of customer service because they once had a monopoly, others are cheaper & offer much better service

  • highburyhigh1 Mr Chips (@highburyhigh1) reported

    @MarinaPurkiss @EE I had the same thing with Sky......£133 for a call i never made.....CORRUPTION !!