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EE

EE outages and service status in Bexleyheath, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Bexleyheath, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bexleyheath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Bexleyheath, England

The most recent EE outage reports came from the following cities: London, Romford, City of Westminster, Southwark, Poplar, Croydon, Ilford, Dagenham, Lambeth, Tower Hamlets, City of London, Thornton Heath, West Malling, Waltham Forest, and Leyton.

CityProblem TypeReport Time
London Internet 1 hour ago
Romford Internet 2 hours ago
City of Westminster Internet 20 hours ago
London Phone 22 hours ago
London Wi-fi 22 hours ago
London Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Bexleyheath, England

Latest outage, problems and issue reports in Bexleyheath and nearby locations:

  • BaserbillionArt
    Baserbillion Art (@BaserbillionArt) reported from Bromley, England

    I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...

  • markjg65
    mark garratt (@markjg65) reported from Camberwell, England

    @EE the mobile signal is very poor and sometimes non existent in SE24 currently

  • bradders2203
    Brad (@bradders2203) reported from East Ham, England

    @Ofcom I really need help with an issues that has been going on with @EE fir months now. I have been paying for a server e that is barely working in my area and not been offered any part of my bill money back even when I’ve asked. I have had to resort to moving networks....

  • radhthefirst
    Radh (@radhthefirst) reported from East Ham, England

    @EE Hi Jo, I didn't no. Am currently on a SIM only with yous, phone was bought as a PAYG. If I try using My EE, it advises me that the phone isn't linked to my phone number. It asks me to call in, but cust service desk just redirect to the website.

  • abikatldn
    Abigail K (@abikatldn) reported from Bromley, England

    According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.

  • AnnaThurmanLDN
    Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England

    @EE I need help with an upgrade being charged more than it should be!

  • bradders2203
    Brad (@bradders2203) reported from East Ham, England

    @EE so I’ve just spoken to one of your representatives, seemed like she couldn’t give a flying **** about my continuing issues with your services! Off to @VodafoneUK it is #nonetwork #ripoff #avoid #byebye

  • ThatMichaelW
    Michael Wilkinson (@ThatMichaelW) reported from Camberwell, England

    From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

  • amandab_UK
    Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • 07samanthajay
    Samantha-Jay Clegg (@07samanthajay) reported from Walthamstow, England

    @EE I can’t set up a direct debit for my bill because when I log in it says I’m not the account holder! please help!!

  • Champion3Claire
    Claire Champion (@Champion3Claire) reported from Bromley, England

    @EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou

  • KatyJaneHughes
    KatyHughes🖤 (@KatyJaneHughes) reported from Poplar, England

    @EE hi , I am looking to upgrade could someone help me please Thanks

  • Callum_Walker96
    Callum (@Callum_Walker96) reported from City of London, England

    @EE how do I cancel my rolling contract

  • BenFisherCT
    Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • SmudgerAndy
    Andy Smith (@SmudgerAndy) reported from Lambeth, England

    Hi @EE please get in touch ASAP to help resolve this request 👇

  • BaserbillionArt
    Baserbillion Art (@BaserbillionArt) reported from Bromley, England

    When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs

  • garethwyn70
    Gareth Wyn (@garethwyn70) reported from Lambeth, England

    Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

  • DomLee1987
    DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • escudeiro_ana
    Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

  • escudeiro_ana
    Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • pj0107
    Paula White (@pj0107) reported

    @EE trying to look at my account and get Sorry you can’t access My EE right now - how long will this be down?

  • KarenMartin31
    Karen Martin (@KarenMartin31) reported

    @EE Your colleague phoned me and sorted out extra data to cover us until the service is restored by BT Openreach. Many thanks!

  • ZoeJane77
    Zoe Jane Dowd (@ZoeJane77) reported

    @EE wow! Been with you for years and just told that after having an Apple Watch that’s faulty within a week I’m only entitled to a replacement?!! The first problem I’ve ever had and this is how you treat customers?!!!

  • HannahK40562991
    Hannah Kay (@HannahK40562991) reported

    @EE hi, trying to pay my phone bill but your websites down… but you’ve cut my phone off…

  • DtmPanda
    DTM_Panda (@DtmPanda) reported

    today and tommorrow, no stream, something serious had happened which is top prioity for me other I be charged with some hefty fees. I can't disclose what it's about for legal reasons but it's about @EE, currently contacting their support team about it or trying to.

  • RoCastM
    RoCast (@RoCastM) reported

    @EE @ITV @decappeal If you want to waste your time and money, I strongly recommend to go ahead with this company. I moved two weeks ago and I'm still waiting for them to supply my new home and all the responses that I get is that it will be fixed in 48h and then nothing. Terrible customers support.

  • porthkea
    Stephen 〓〓 (@porthkea) reported

    @EE Trying to add a roaming pack to a number, but your 'my account' website is out of action. How can I do this? Doesn't work via the app either. Need to do this today please. Thanks.

  • floweroflondon
    mostly-at-home-in-london (@floweroflondon) reported

    Wow, @EE continue to be appalling. They've "closed my complaint". They haven't dealt with my complaint.

  • Graeme43822200
    Graeme (@Graeme43822200) reported

    @EE Hi Georgia - yes I did. It said it would be down until the 8th. And guess what..it came back late last night. Although EE comms were useless all day

  • _leebme
    Lee (@_leebme) reported

    @EE Guys we’re in the US, both our iPhones wont work. I can’t access MyEE and no-one available on live chat. I can’t call for help either ! Can someone get back to me as I’m on a Max plan and get call or use data. URGENT please