EE Outage Report in Bexleyheath, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Bexleyheath, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bexleyheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 03: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Bexleyheath, Greater London, England
The most recent EE outage reports came from the following cities: London, Croydon, Southwark, Tower Hamlets, City of London, Hackney, Waltham Forest, Newham, Erith, Warlingham, City of Westminster, Romford, Dagenham, Orpington and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| TV | ||
| Wi-fi | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Bexleyheath, England
Latest outage, problems and issue reports in Bexleyheath and nearby locations:
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless
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Hugo Slime
(@HugoSlime) reported
from
Walthamstow, England
So after 3 of @EE #broadband "quality" assurance team break their appointments with no apologies with one lying about trying to phone late, the fourth says reason for poor service is my @Sonos equipment. So I have to live without sounds for 24hrs. #ee #badcustomerservice
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers
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Adam Juniper
(@AdamJuniper) reported
from
Walthamstow, England
@EE Roughly how long is ‘shortly’ when referring to waiting for ‘a member of the team’ to ask about my returns pack for my old phone? (I’m guessing if I never get through I’ll still be charged for not returning the old phone?) (I know it’s over 20 mins...)
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE Also this network (EE) has to improve the signal/coverage at my post code E178SN on 3&4&5G is rubbish for everyone in Walthamstow London
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE your pay and go price plan are overpriced and very expensive I mean 60GB for £30 is a rip off as with the smarty network price plan at £18 for unlimited everything!!!...
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
@pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really
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Danny Whitebread
(@WhitebreadDanny) reported
from
Camberwell, England
.@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE Problem solved since this.
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE are there any outages or problems in Bromley? Internet down and has been most of the day.
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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Ewan Stevenson
(@EwanJStevenson) reported
from
Lambeth, England
@EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now
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Ewan Stevenson
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, any idea when the network issues in SW4 will be fixed? Thanks
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Tottenham, England
Hello @EE 👋 Just wondered, as a current customer on a soon to be expired Swappable Benefits plan with you, if I were to put my SIM card into a 5G enabled phone, would I gain access to 5G signal or would I still only have 4G access? (Hope this makes sense)
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@MattDronfield @MarcAllera @EE It’s still nothing to complaint at!
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE The problem with EE is that they pay and go price plans are a major rip off
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
EE Issues Reports
Latest outage, problems and issue reports in social media:
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andy smales
(@andysmales) reported
@EE Hi Suzie. I can login on the web no problems.
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Jacqui
(@scotjovi14) reported
@EE can you confirm if @SkyNews is no longer available on EE tv box. It’s seems about 25 channels are no longer available. I know the service is shutting down but not until the end of next month!
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Malcolm Nicholls
(@MalcolmNicholl2) reported
@EE im trying to get an add to plan through the website but doesn’t allow me I’ve tried calling and live chat but no one seems to be able to help
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Slatts
(@CSlatts8) reported
@EE your customer service is as bad as your signal. Surely your staff can't speak to people the way they do. Paying for a service not to be abused. #Rude
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amy ✨
(@asphodelmoon) reported
Love it when my contract ends won’t @EE and they send me a message to say my bill will go down substantially because of that. Then I go to check my bill and it’s the same extortionate amount I told them I couldn’t afford to pay anymore 3 months ago 🤬
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Chloe Symons
(@chlosym) reported
@EE Extremely frustrating! Especially when the call doesn’t even result in the issue you’re trying to resolve with @UPS !! I’ll look at the spending cap as additional charges like this are not ok, especially at a time when everyone is trying to watch their spending!
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Zoe
(@zoewalters1981) reported
@EE no signal or data since 9am this morning in BR6... any update on when services will be restored?
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Will Riley
(@Gapthrosnir) reported
@EE I recently got in touch over the phone about my bill as I was being overcharged, the woman I spoke to said that it was an error on your end and that it would be removed from the bill, but it never did and now I've had to overpay for the 2nd time.
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Ginge!
(@TheGiggaBaby) reported
@EE I’m trying to get through to someone to get the parcel resent to send my phone back in, as i still haven’t received it. I’ve been on hold 30mins no answer. Can you help at all?
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Julian Foster
(@julesfosteruk) reported
@EE I currently have no reception where normally I have full signal. Can you help? Is this an issue with the network or local mast? Postcode BR6 9EH