EE Outage in Dagenham, Greater London, England

Yesterday I was mugged in London. Being a young woman without a phone in London is extremely unsafe. At first I didn’t have a phone because I was mugged and now I don’t because of @EE errors. You’ve made being a woman that bit harder today @EE

@EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)

@MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

@EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

@xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.

@bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

@LisaMarie130790 @EE I’m having the same issue can someone please contact me?

Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

@danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

@EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .

@EE is there an issue with EE Broadband in London E17?

Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

EE has been moving mad lately . My signal is so disgusting @EE please sort it out

@enterjamesment @keeforelli @EE It's awful here too and has been for days.

@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

@EE What's happened to your customer service??? I've rung countless times and can't get through, left messages that no one ever replies to. Very poor reception all of a sudden and need help!

@EE morning, is there an issue with broadband in KT8 postal area? My router is normally always on but seems to be down this morning. Thank you

@Spluad @EE Cuz ee internet sucks ***

@Spluad @EE Cuz we internet sucks ***

@EE uk take a leaf out of @YouTube books. Great customer service, I'm also late today paying them for my continued premium service. Did they cut me off... No, let my videos run another day and shortly will get another month's payment. You @EE gonna make it my mission to cancel

@EE when choosing my broadband I never considered needing to land a plane! #broadband #Advertising

@EE There's no damage at all to the phone

@EE My flip broke after 5 months of used just shuts down when you fold it ok half, kind of defeats the point

.@EE is really out here taking a double payment, making me contact multiple times until it’s sorted, wait ages for it to be refunded, then having the audacity to now say my bill was never paid because it was refunded. 🙃

@EE how can we find why the signal in our area has gone so bad? Over the last week it’s gone from great to virtually no signal at all??

@EE @eecustomerdesk want to pass on my praise to the good staff in the ee store in woolwich today friendly polite and most helpful top notch 100% customer service give these guys/girls a payrise