EE Outage Report in Eltham, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Eltham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at EE
EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (23%)
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Total Blackout (22%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Eltham, Greater London, England
The most recent EE outage reports came from the following cities: London, Poplar, Dagenham, Upminster, Hackney, Fulham, City of Westminster, Woolwich, Leyton, Islington, Tower Hamlets, Hendon, Belsize Park, Stratford and Southwark.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Internet | ||
Total Blackout | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Eltham, England
Latest outage, problems and issue reports in Eltham and nearby locations:
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Lochlann (@Lochlanndg) reported from Stratford, England
Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent
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Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England
@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
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Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England
@EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas
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The Burtons (@smartpicsuk) reported from London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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Dave Arnold 🏳️🌈 (@DaveArnold91) reported from Lambeth, England
@dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.
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itsmenaaz (@naazalii) reported from Poplar, England
@EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G
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Mr P (@adrian_pennelli) reported from Croydon, England
So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice
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Mr P (@adrian_pennelli) reported from Croydon, England
@EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz
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Dave Arnold 🏳️🌈 (@DaveArnold91) reported from Lambeth, England
@dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge
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Surabhi Nanda (@NandaSurabhi) reported from Ilford, England
@EE APPALLED by your service - your courier delivers a parcel to another address and you don’t trust your customer to say they have not received it and not willing to help the customer #CustomerExperience #EE
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KG (@kerem6okce) reported from Hackney, England
He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.
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Surabhi Nanda (@NandaSurabhi) reported from Ilford, England
@MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience
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John Robinson (@jr_svb) reported from Islington, England
Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.
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itsmenaaz (@naazalii) reported from Poplar, England
@EE I called up and they said there was problems with my area. They will solve it it’s been 24 months now and there had been times where they have compensated me. However majority of the time I have been given false promises and been lead on
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David (@David25892) reported from Lambeth, England
@EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.
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David Moritz (@davidmoritz) reported from Camberwell, England
Well your customer service is like your service @ThreeUK. I’m off to @ee
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Nic Foakes (@Nicsboys2) reported from Grays, England
@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
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🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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SfH (@simonfromharlow) reported from Stratford, England
@vicgoddard I have long suspected that @EE withhold automatic carrier ‘over network’ updates to handsets that they’d like to nudge you to upgrade
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Taimour (@Taimsss) reported from Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Grubb (@DJHGrubb) reported
please help. @EE
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Zippy (@zebdulla) reported
@EE @Apple What is going on with iPhone 12 Pro Max 512mb orders? I have had one on order since early December. Apple store has stock and EE not delivering. No meaningful updates from EE customer service. Really bad for anyone on a 12 month upgrade plan.
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JFKKARZ (@jfkkarz) reported
@EE Hi been trying to contact for the last hour, via phone, but you can not deal with the volume, and chat is not working... Unacceptable, so I will be canceling my contract.
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Graeme Stickings (@Stickings90) reported
@EE @ViXenTallulah86 I am having exactly the same problem. I have even tried logging on via a browser and still can log in to my mobile account. This is my third tweet on this subject.
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alison davidson (@alisond32492069) reported
@EE Is there a problem with the app I can’t log in ?? Tried uninstalling
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Andy (@paraandy699) reported
@EE why can I get a better iPhone 12 deal with ID mobile even tho I’ve been a regular customer? £45.99 with £99.99 upfront cost 256gb
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Lee Stoker (@leestoker1984) reported
@EE We are talking to them, They are not helping. They are not doing anything at all. Which is why I’m trying to stop other people falling into the same trap by getting broadband with yourselves, as if you have a problem your Broadband team do nothing. We’ve begged them to help
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Martin Richards (@Marjar13) reported from Sudbury, England
@EE so now over a week waiting for an engineer to call to install fttp and 2 days waiting with promised visits not happening. Disappointed long term customer.
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Alison Walsh (@awalsh777) reported
@EE shout out to Ross on your customer service phone line. He was a rockstar yesterday helping to sort out a real muddle 🌟👏🏅
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Doozy (@DoozyyLz) reported
@EE I’ve registered my details several times before not only for EE but also on other websites. I never received anything to do with stock at all from any website