EE Outage Report in Eltham, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Eltham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 06: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Eltham, Greater London, England
The most recent EE outage reports came from the following cities: London, Croydon, Poplar, Islington, Sutton, Hackney, Kensington, Coulsdon, Romford, City of Westminster, Newham, Harringay, Southwark, Sevenoaks and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Eltham, England
Latest outage, problems and issue reports in Eltham and nearby locations:
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Ewan Stevenson
(@EwanJStevenson) reported
from
Merton, England
@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Gary Bott
(@RevBott) reported
from
Kensington, England
@EE are there any known issues of outage in West London? Been struggling since 2pm today
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Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?
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The Big Bakes
(@TheBig_Bakes) reported
from
Wandsworth, England
@EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.
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Rochana Jackson
(@rochanajackson) reported
from
Camberwell, England
@EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!
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Max Carter
(@carterwebs) reported
from
Walthamstow, England
@mrjamesob Remind me to move networks at upgrade time. Not that I’m going anywhere soon but still a really bad move @EE
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Matthew Barber
(@Matt_Barber4500) reported
from
Wandsworth, England
@EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.
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Anuradha Damale
(@anulikesstars) reported
from
Brentwood, England
Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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Simon Platman
(@simonplatman) reported
from
Hackney, England
@EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil
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Dan Taylor
(@danthomastaylor) reported
from
Lambeth, England
Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
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Ayo
(@Ayoolanaa) reported
from
Hackney, England
@EE you’re back again with your nonsense. Why can I not go a day without my internet connection dropping? Why is your service so bad?
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Phil
(@feyipuk) reported
from
Crayford, England
@EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.
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Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?
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Hannah Hawkins
(@hanahawkins) reported
from
Brentwood, England
@EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Mike
(@r1b1ker) reported
from
Poplar, England
@EE Hi. No, I was just pointing out some errors on your web page.
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Craig Williams DJ
(@craigwilliamsdj) reported
from
Croydon, England
@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Linda Greig
(@lindamgreig) reported
@EE Our internet is working now. Came back up about 2pm. When it was down the 4 lights were all green all the time. No flickering at all just stated on all the devices no internet.
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Stephanie Robertson
(@stephxrobbo) reported
@EE my broadband been down all day. Also can’t login into my account and requested about 4 password change emails nothing rec’d . Can you help?
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Tom Sturge
(@MrMohtas) reported
@EE 24 hours later and the checkout is still broken. Not a great look
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Andy Royle 💙
(@AndyRoyle) reported
@EE How about tweeting about the authentication issues you have with app and website today. We all know it - it would be good to have some acknowledgement that you are on it and hope to have resolved soon.
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MrPMiltonPE
(@MrPMiltonPE) reported
@EE I’ve just added bt sport as a benefit. I can view on my phone but not the app on my Samsung tv. I’m also unable to cast it using mirroring and Apple TV. Can you help?
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Evie Vettel 💕👑
(@AgentVettelOO5) reported
@EE Is the app down? I can’t log in on website and I haven’t received an email to reset my password.
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PAB
(@Pinkgin57) reported
@EE I’ve been trying to log into my account all day with no joy!….. are there still problems?
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RedSpecial69
(@RSpecial69) reported
@EE How about a ******* appology for my eye and your website YET AGAIN NOT WORKING. Imagine being a communication service where your ******* services never work
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kim
(@Evasmumma) reported
@EE seriously how hard is it to upgrade? App useless, online chat not working. I have been a customer over 20yrs and I'm being offered a new deal £15 more than I currently pay? No nice extras. Is there no customer loyalty?
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TomariGR
(@GrTomari) reported
@EE Please just fix the thing quickly as I need to gift some data to my daughter!