EE Outage Report in Eltham, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Eltham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Eltham, Greater London, England
The most recent EE outage reports came from the following cities: Hackney, London, Kensington, Islington, City of London, Grays, Dagenham, Paddington, Purley, Croydon, Beckenham, Southwark, Caterham, Romford and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Eltham, England
Latest outage, problems and issue reports in Eltham and nearby locations:
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mark
(@taylor251073) reported
from
Stratford, England
@EE how do I cancel my contract when my contract finishes,
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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N1C-B🐻💙
(@Nic_B82) reported
from
Bexleyheath, England
@EE do you do the same deal in store as well as phoning the customer services??
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.
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Michael Wilkinson
(@ThatMichaelW) reported
from
Camberwell, England
From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
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Huw
(@huwkan) reported
from
Poplar, England
@EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Callum
(@Callum_Walker96) reported
from
City of London, England
@EE how do I cancel my rolling contract
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Ari Gork
(@arigork) reported
from
Camden Town, England
@VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?
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Damian Holroyd
(@DamianHolroyd) reported
from
Walthamstow, England
@EE I’ve noticed that over the last 6months or so, network reception round the area I live has suddenly started dropping out, so much so I can barely make a call when I’m out. What has gone on? Can you fix it?
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@EE I need help with an upgrade being charged more than it should be!
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
@ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile
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Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Julia Harris
(@juliaharrispr) reported
@EE 3rd day no signal please can you help??
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Faith Fontaine
(@faithfontaine_) reported
@EE How many times do I need to tweet you people until someone gets back to me. I STILL cannot make phone calls. I can’t even call 150. Can someone help please?!
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Peter Veal
(@pistol234) reported
@EE Madness was unable to use internet date for nearly a day knowing I have unlimited data and pay 99.36 a month I should be due compensation for the loss of service
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Struan
(@TennentsTops) reported
@EE please help, need assistance activating roaming, unable to get any service in Canada at present and can't activate through MyEE
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Rhian
(@rhiangibson_) reported
@EE 4G is still down where I live and has been for days, this isn’t the first time this has happened either. When will this be sorted please? I tried calling today but I was on hold for 20 minutes with no answer.
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Lr999898999iammcd 8999 o 99997LB 7LB 7785
(@mcdjude) reported
@EE What's going on EE network still down 4 days later now ur telling us it's back to normal well here's a heads up "ITS NOT"
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The Loosest Forward
(@Six2Split) reported
@Bradley0316 @EE That's not my problem. My problem is that my phone's not charging. I'm trying to make an insurance claim, but they say you can only do that, by phoning them! Ludicrous
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Emma Leyshon
(@Em_Leysh) reported
VERY disappointing @EE I'll be cancelling my new contract. *12yrs of loyalty not recognised *Quick start guide shows how to insert a sim card *Phone not listed on website *Promises of "help whenever you need it" but 3hrs later still no response! #terribleservice #GreedyCorporate
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Carole Young
(@Caz_Interrupted) reported
@EE Hi I still don't have signal. I can't call you for help. How can I get in contact?
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𝐒𝐭𝐞𝐯𝐞𝐧
(@Steviebarry89) reported
@annvaughan44 @EE Same issue here 🙃