EE Outage Report in Eltham, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Eltham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Eltham, Greater London, England
The most recent EE outage reports came from the following cities: London, Hackney, City of Westminster, Southwark, Croydon, City of London, Kensington, Islington, West Wickham, Fulham, Erith, Harringay, Chigwell, Bromley and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| Hackney |
Internet | |
| City of Westminster |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Eltham, England
Latest outage, problems and issue reports in Eltham and nearby locations:
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Andy Betts
(@abetts2022) reported
from
Stone, England
Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2
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Matthew Sexton
(@matt_sexton) reported
from
Croydon, England
Frustrating that you can't disable voicemail on @EE digital voice landline phones. Causing no end of problems with elderly relatives who can't get to the phone before it activates...
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Faisal M
(@Faysal_noor) reported
from
London, England
@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.
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Matthew Sexton
(@matt_sexton) reported
from
Croydon, England
@Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.
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Rizwan Ahmed
(@RizKundi) reported
from
Blackheath, England
@EE I am at Silvertown London E16 and your internet service is terrible since this weekend
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GreenBadgeTaxi #SupportLondon
(@GreenBadgeE1) reported
from
City of London, England
@EE @bt_uk Why is there no mobile Internet or Reception on THE STRAND in London. I am struggling to take payment as On CAB PAYMENR SYSTEM which has EE sim in it. Many drivers facing issue with the Mast there will resolve this soon been owing since few months now
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Phil
(@feyipuk) reported
from
Erith, England
@briavelsjon @EE That is literally what I did. I logged it with the the app and I tweeted it here. There was no signal in somewhere I'll likely go back too. Is it a dead spot? If I don't say anything, nothing will change. I really could log onto indoor WiFi where there was no signal? Whose?
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.
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Zedroy Rodrigues
(@ZedroyR) reported
from
Erith, England
@EE worst provider and customer service for tv and Internet. Tweeting this every hour till I get my services back!!
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Neil Higley
(@NeilHigley) reported
from
Royal Kensington and Chelsea, England
@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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Angela Magny
(@AngelaMagny) reported
from
London, England
Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.
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Francis
(@francisuk1989) reported
from
Mill Hill East, England
@cabinetofficeuk Didnt get a emergency alert on my samsung galaxy z flip 4 however i did on my google pixel 7 pro both with @EE network.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.
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Sam
(@Covey_75) reported
from
Islington, England
Lazy incompetent @DPD_U_K 🤬 Waited 3 days for a delivery from unhelpful @EE only for the useless courier to keep saying no one's in, poxy service!!!
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Phil
(@feyipuk) reported
from
Stifford, England
@EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?
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IanEastLondon
(@ianeastlondon) reported
from
City of London, England
I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Cooper
(@the_bluegate) reported
@EE shocking service why can’t I speak to a human Online service not working either
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Nadia Jouni
(@wee_corlett) reported
@EE How about you sincerely apologise for the shocking service and ongoing issues you’ve still to resolve. Promised a call back within 24 hours yesterday and nothing still! #badcustomerservice
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baz
(@finbar78) reported
@mattfrost84 @EE @iD_Mobile_UK Id mobile are part of the three network! DONT DO IT!!! there is a reason they are selling so cheap
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dARREN
(@lywyn) reported
@EE I got a new phone in Feb from you and was wondering if it came network locked or not? I know some companies have stopped locking in advance of the rule change in December.
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Qr Cor.
(@LifeatSkye) reported
@EE what's going on with your network in IV51? It's the second week i got no signal at all in the Portree area.
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Daniel Stock
(@Daniel_Stock) reported
@EE my signal has been terrible the last few months. I used to have great 4G signal and low 5G signal outside. No I get low 4G signal and have forgotten what a 5G signal looks like. What's going on EE?
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Simon Quill
(@ShinyQball) reported
@EE Wow. Still arguing ur point. Great customer service. U carry on with ur semantics. The rest of us will carry on calling it what it was. An outage. Usually consisting of a network unable to provide the signal needed to operate. Which is what happened to most of ur customers. Fact.
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Monk
(@i_Charizard) reported
@EE customer support ‘Can you give me permission to what you’ve used your data on? ‘No’ ‘Okay, well I can see you’ve been using it on.....’ Absolute joke.
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Brandan
(@BrandanHopper1) reported
@EE is your webchat down? Just keep getting the refresh icon when trying to enter my mobile number…
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dARREN
(@lywyn) reported
@EE I was hoping to put a second SIM in (dual SIM phone) from another provider so I could get mobile data finally. There is no point in me raising my problem again since EE have already said they cannot do anything to improve it. 2.4Mbps is just not good enough.