EE Outage Report in Eltham, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Eltham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Eltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at EE
EE is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Eltham, Greater London, England
The most recent EE outage reports came from the following cities: London, Croydon, Islington, West Wickham, Fulham, Erith, Harringay, City of London, Chigwell, Southwark, Bromley, Ilford, Purley, Romford and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Eltham, England
Latest outage, problems and issue reports in Eltham and nearby locations:
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Ari Gork
(@arigork) reported
from
Camden Town, England
@VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Jonathan Kelly
(@JKBartsHeart) reported
from
Kensington, England
@calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
@ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile
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Damian Holroyd
(@DamianHolroyd) reported
from
Walthamstow, England
@EE I’ve noticed that over the last 6months or so, network reception round the area I live has suddenly started dropping out, so much so I can barely make a call when I’m out. What has gone on? Can you fix it?
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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N1C-B🐻💙
(@Nic_B82) reported
from
Bexleyheath, England
@EE do you do the same deal in store as well as phoning the customer services??
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mark
(@taylor251073) reported
from
Stratford, England
@EE how do I cancel my contract when my contract finishes,
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
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Stuart A
(@StuABedford) reported
from
Paddington, England
Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.
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Huw
(@huwkan) reported
from
Poplar, England
@EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2
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Zarghum hassan
(@Zarghum) reported
from
Ilford, England
@EE really bad service I just want to. Gift data and it’s not working online or on the app
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nitish Doolub
(@DoolubNitish) reported
@EE I’ve spent £800 in the last 72 hours trying to call 150 and you have just disconnected my call in transferring it. No call back and I’m having to call back and sit in a queue again for 30minutes. Do not ever use EE, the worst U.K. network!
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Lindselle O
(@LindselleO) reported
@MarcAllera @EE I can’t make calls, my 4g does not work when I leave my house, and when I call people, they can’t hear me. EE customer service is unhelpful.
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John
(@GrumpyPandaF1) reported
@EE Can you tell me how I am meant to retrieve a Picture/Video Text Message when the Password you sent me doesn't work? I've entered my Phone Number including 447 & without & the Password numerous times & it doesn't work! Been waiting over 24 Hours now Customer service appalling
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James Snyder
(@StJamesofFleet) reported
@EE Hi there, I tried the PAC SMS but got a message saying I had to call. I’ve been with EE for several years and it’s a shame the customer care is what is has become.
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John
(@GrumpyPandaF1) reported
.@EE are the most unhelpful Company I've ever known so I'm filing a Complaint with the Regulator!
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Lee
(@Hotwheels_1978) reported
@ee hi are your websites down? Trying to top up an elderly relatives phone remotely and the page won’t load? Tried my friendly ee shop, nah we can’t help, not particularly helpful..
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Paul Potts
(@paulpottsmusic) reported
@EE I’m not going to another provider. I just want to cancel. I don’t want to sit on a queue for an hour to cancel. This is something that ought to be possible online.
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Alex Harknett
(@alexharknett) reported
@EE Hi EE, I have just experienced the Hammersmith store (Unit 16, Kings Mall) refusing to refund customers during their 14 day cooling off period. A legal right. Both myself and another customer present in store. How do I complain against this stores illegal behaviour? Thanks.
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ZX Geoff Owen
(@NCC_17fOrmula1) reported
@woodmally1979 @geogramblings @EE Not making excuses for them but I used to work for them. That looks like a standard boiler-plate letter that would be sent out to anyone, otherwise you'd have been address Dear (name). I agree though that 'Dear Customer' would be better now.
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jasmine
(@jhd_____) reported
@EE Is it possible to gift data to another EE customer?