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EE

EE Outage Report in Eltham, Greater London, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Eltham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Eltham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Eltham, England

The most recent EE outage reports came from the following cities: Croydon, London, Ilford, Dagenham, City of Westminster, Southwark, Tower Hamlets, Romford, Wandsworth, City of London, Thornton Heath, Camden Town, Waltham Forest, Leyton, and Paddington.

CityProblem TypeReport Time
Croydon Internet 1 hour ago
London Internet 2 hours ago
Ilford Internet 15 hours ago
London Internet 24 hours ago
Dagenham Phone 2 days ago
London Phone 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Eltham, England

Latest outage, problems and issue reports in Eltham and nearby locations:

  • flyerinhiding
    Dave Cunningham (@flyerinhiding) reported from East Ham, England

    C’mon @EE this is getting silly. Phone shows 4G but London, York, Edinburgh frequently now there is just no signal. Tried phone and Ipad, same on both. Its almost like you’re trying to force people onto 5G. The last few weeks its been next to useless

  • life_of_nads
    Life of Nads (@life_of_nads) reported from City of London, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...

  • andycoxonuk
    Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • JamieWillshaw
    Jamie Lindley (@JamieWillshaw) reported from Bromley, England

    @Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!

  • StephenMcGlynn
    Stephen McGlynn 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@StephenMcGlynn) reported from Merton, England

    @EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService

  • Dynan5
    Martin Dynan (@Dynan5) reported from Croydon, England

    @EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal

  • BreatheFitness
    Anthony Mayatt PT (@BreatheFitness) reported from Sutton at Hone, England

    @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

  • timpar2109
    tim parsons (@timpar2109) reported from Poplar, England

    @EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.

  • ItsIyke_
    MelancholyWolf (@ItsIyke_) reported from Merton, England

    @EE hey the green light is on my router but the broadband is down. None of my devices can connect!

  • hannah_p79
    Hannah Parmenter ♥ (@hannah_p79) reported from Poplar, England

    @EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't

  • Am1nul_Hoque
    Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I have been through this process 15 times. It is as bright green as it ever can be. Glowing green like your logo. We have had technical support teams and change bandwidth and do all sorts of remote testing and it has never worked..

  • life_of_nads
    Life of Nads (@life_of_nads) reported from Islington, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

  • Am1nul_Hoque
    Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I was informed I would be called at 6.30pm today by technical support today and even given a name. Call was recorded and I came home extra early from work, but yet again you have considerably failed to stick to your word and meet the needs of your customer!!!

  • marcflores
    Marc Flores (@marcflores) reported from East Ham, England

    @EE Back in east London (E16, Canning Town). 1. After Airplane on/off 0.66 Mbps down 2. After restart 6.88 Mbps down (slower than normal 3’s speeds!) 3. I’m running iOS 13.1 on the device. FYI - I had no issues when at work at SE1.

  • marcflores
    Marc Flores (@marcflores) reported from Stratford, England

    @EE Hi Jo - my data speeds seem to be non-existent or extremely slow in E13 and E15 (I’m commuting right now).

  • Richperks
    R I C H P E R K S (@Richperks) reported from Romford, England

    Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!

  • rustykidneys
    A girl has no name 🐺⚔ (@rustykidneys) reported from Camden Town, England

    @EE Thank you. Your team member was great. My mum was on the train home and couldn't call herself, and my stepdad's phone kept losing signal, so I had to on her behalf. I was afraid this was going to be a problem but he was very sympathetic and sorted it out.

  • Dawn4Io
    DAWN4IoE (@Dawn4Io) reported from Camden Town, England

    @NoServiceHereUK no data on Euston platform despite good signal on @EE

  • BenHop
    Benjamin Hopkinson (@BenHop) reported from Bromley, England

    @EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.

  • LynsLot
    Lynsey Smith (@LynsLot) reported from Croydon, England

    @EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SC39a
    brox1 (@SC39a) reported

    @EE Customer service for Broadband issues is non existent! For 3 weeks I keep getting promised a fix to my problems 'in a few days' and nothing ever happens. No-one owns the issue at all, and a manager is never available.

  • whataWipe
    The Chauffeur (@whataWipe) reported

    @EE My phone calls have all sounded robotic this morning, both on WhatsApp and your service. Any current problems?

  • Eonlemon
    The Real Eon Lemon (@Eonlemon) reported

    How did @EE win anything other than worst website and app?

  • bruvimtired
    ahmet (@bruvimtired) reported

    can @Hyperoptic hurry up please 😭 i want to move away from @ee and @bt_uk so bad

  • m_shinkwin
    MS (@m_shinkwin) reported

    @EE Can you please sort out your network infrastructure in the Gower. I get that it’s far from the most populated part of the uk, but it gets busy during the summertime, I have 2 or 3 bars of 5G but connections speeds are never better than 1 or 2 mbps down so it’s unusable!

  • BuckleyKevin
    Kevin Buckley (@BuckleyKevin) reported

    I cannot wait until next March when my contract ends with @EE Undoubtedly the worst experience I have ever, ever received from a “mobile provider”…completely, totally and utterly useless🤬

  • calebno17
    CS (@calebno17) reported

    @EE why is my broadband down after it saying it would be resolved by 6:28??

  • HotSqsq999
    Dr mohd_kw (@HotSqsq999) reported

    @EE It is difficult for me to contact you by phone as I am outside Britain. Please provide another way to solve the problem.

  • creda_1
    Creda One (@creda_1) reported

    @EE just seems never ending with EE app, got all sorted previously, but now can get a data reading in the app, tried 150 they can't sort it, changed email and password, uninstalled and reinstalled app but to no avail, I need to see my data info but app won't show it...

  • HotSqsq999
    Dr mohd_kw (@HotSqsq999) reported

    @EE Hello, I have a problem during my visit to Britain to spend a 15-day vacation. When I left, I called the company’s number to cancel the Internet package and I was surprised that one of your employees gave me a two-year contract. This is wrong. I hope you can help me solve this p