EE

EE Outage Report in Ilford, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Ilford come from postal codes IG3 and IG4.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ilford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ilford, Greater London, England 12/24/2025 11:35

December 24: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ilford, Greater London, England

The most recent EE outage reports came from the following cities: Newham, Hackney, London, Romford, City of London, Dagenham, Paddington, Southwark, City of Westminster, Muswell Hill, Poplar, Wandsworth, Waltham Cross, Barnet and Tower Hamlets.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewham Wi-fi
United KingdomNewham Wi-fi
United KingdomHackney E-mail
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomRomford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • WoWnut 🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported from Aveley, England

    @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

  • spasypaddy Daniel (@spasypaddy) reported from Barnet, England

    Why do I have full signal but no reception in the street outside my house @EE

  • PaulGrayburn PG (@PaulGrayburn) reported from Romford, England

    @Da_Stonerz @EE EE are terrible round this way. Every call I have drops.

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England

    @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

  • Amit_Mayfair 𝘈𝘮𝘪𝘵 K (@Amit_Mayfair) reported from Stratford, England

    @xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.

  • knolanuk Kevin Nolan (@knolanuk) reported from Lambeth, England

    @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

  • soryan25 Sandra Ryan *** (@soryan25) reported from East Ham, England

    @EE data would not work all day yesterday. Not the first time. In general on a daily basis, service is bad.please don't blame the storm. This is ongoing for a long time now. My phone continously cutting out and says no service. Mostly reliant on my home broadband for wifi calls!

  • AndrewJLeslie 𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮 (@AndrewJLeslie) reported from City of London, England

    @EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?

  • PaulGrayburn PG (@PaulGrayburn) reported from Romford, England

    The only good thing about this storm is that I’m getting a decent @ee signal.

  • okumephuna Zarra Okumephuna, LLM. (@okumephuna) reported from Camberwell, England

    @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?

  • PaulGrayburn PG (@PaulGrayburn) reported from Romford, England

    @Da_Stonerz @EE They don’t care mate, been a problem since 2020 and they still haven’t fixed it!

  • DianaVickers Diana Vickers (@DianaVickers) reported from Hackney, England

    Yesterday I was mugged in London. Being a young woman without a phone in London is extremely unsafe. At first I didn’t have a phone because I was mugged and now I don’t because of @EE errors. You’ve made being a woman that bit harder today @EE

  • connorlol Connor (@connorlol) reported from Paddington, England

    @EE hi, are there issues around Paddington/Bayswater (W2)? I have only been getting one bar of signal over last few days. Thanks

  • teresaspost Teresa Walsh ● (@teresaspost) reported from Merton, England

    @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

  • soryan25 Sandra Ryan *** (@soryan25) reported from East Ham, England

    @EE please tell me why your service has been so bad over the last 12 months plus.. i rarely get more than 2 bars on my phone. Live in London E6 and whole area has shocking service. All day in Cambridge yesterday and only one bar. I have 3 phones on EE contracts and all the same.

  • OiRehBhaiii Jimmy (@OiRehBhaiii) reported from Ilford, England

    I hope @EE compensates for the disruption in service. Its the 5th time this month alone

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

  • laura_day6 Laura 💙 (@laura_day6) reported from Ilford, England

    @EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)

  • THEMIND1972 Karl Brocker (@THEMIND1972) reported from Stone, England

    @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • RichieSAustin Richie Austin Comedy Magician (@RichieSAustin) reported

    why is @EE so bad at giving a simple answer the chat on the app and website is useless. You cant speak to a human, No one mans the X chat just automated messages !

  • sketchlisa Lisa Harding (@sketchlisa) reported

    @EE I have been on the phone for 40 minutes and hung up. Want to take my service with me when I move. Apparently I can have a brand new service with no issue but to take my current service requires another day off of work and engineer. Why so hard to just move house. Rude service

  • BCK_BlackCabKev K (@BCK_BlackCabKev) reported

    @EE im looking to cancel my business contract who do I contact? Your signal has gone downhill in London and has just cost me £21😡

  • northolt3103 sean the cabbie (@northolt3103) reported

    @BCK_BlackCabKev @EE Same mate been with from for absolutely years but reception in London is terrible!!

  • Benji__89 Ben (@Benji__89) reported

    @EE I have only received 1 part of a 2-part order yet you have emailed saying both have been delivered. It won’t let me track on DPD either. Please help!!

  • thewhitespike George Allan (@thewhitespike) reported

    I’ve upgraded the broadband an extra £6 a month. All the new equipment arrived on Saturday and the EE guy was supposed to come today and install it. Man alive, why do they tell you they’ll come then just don’t bother and let you down. I could have put money on that hppening. @EE

  • Benji__89 Ben (@Benji__89) reported

    @EE I have only received 1 part of a 2-part order yet you have emailed saying both have been delivered. It won’t let me track on DPD either. Please help!!

  • chlowalsh_ chloè💖 (@chlowalsh_) reported

    @EE is the app somewhat down? I am trying to transfer an eSIM from one phone to another and I am unable to do it

  • RichieSAustin Richie Austin Comedy Magician (@RichieSAustin) reported

    why is @EE so bad at giving a simple answer the chat on the app and website is useless. You cant speak to a human, No one mans the X chat just automated messages !

  • sketchlisa Lisa Harding (@sketchlisa) reported

    @EE do you ever answer the phone? Your service is appalling!