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EE Outage Report in Ilford, Greater London, England

Why is my EE service not working?

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The latest reports from users having issues in Ilford come from postal codes IG1 , IG3 , IG4 and IG2 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Ilford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ilford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Ilford, England

The most recent EE outage reports came from the following cities: Poplar, London, Ilford, Dagenham, City of Westminster, Southwark, Tower Hamlets, Romford, Barnet, Enfield Town, City of London, Thornton Heath, Camden Town, Waltham Forest, and Leyton.

CityProblem TypeReport Time
Poplar Internet 2 hours ago
London Internet 5 hours ago
London E-mail 8 hours ago
London Internet 11 hours ago
Ilford Internet 23 hours ago
London Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • Hewete
    Hewete Haileselassie (@Hewete) reported from Paddington, England

    @EE I've just been cut off from my second customer service call of the day (after 21 and 14 mins respectively) I'm requesting an e-sim. New dual sim phone arrived today but apparently I need an e-sim. Please help as even with data calling I don't get good coverage at home.Thanks

  • BaserbillionArt
    Baserbillion Art (@BaserbillionArt) reported from Bromley, England

    When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs

  • gary2323
    G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @EE Is online chat not working

  • markjg65
    mark garratt (@markjg65) reported from Camberwell, England

    @EE the mobile signal is very poor and sometimes non existent in SE24 currently

  • garethwyn70
    Gareth Wyn (@garethwyn70) reported from Lambeth, England

    Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

  • abikatldn
    Abigail K (@abikatldn) reported from Bromley, England

    According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.

  • Felicia_Thandie
    Felicia Thandie (@Felicia_Thandie) reported from Camberwell, England

    @EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt

  • andywhent
    Andy Whent (@andywhent) reported from Enfield Lock, England

    @EE Wifi router. I have been sent a brand new router in case that was the issue and had a technician come out. It was fine and then recently has been so slow but when I check the status there is a known problem in my area.

  • 07samanthajay
    Samantha-Jay Clegg (@07samanthajay) reported from Walthamstow, England

    @EE I can’t set up a direct debit for my bill because when I log in it says I’m not the account holder! please help!!

  • amandab_UK
    Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • Hewete
    Hewete Haileselassie (@Hewete) reported from Paddington, England

    @EE Help! My SIM is no longer provisioned so I'm completely cut off. This after the wrong phone was delivered to me. And several lengthy calls to customer service with no joy. I've been with Orange and now EE since 2002.

  • Champion3Claire
    Claire Champion (@Champion3Claire) reported from Bromley, England

    @EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou

  • apoltix
    Christian Rasmussen (@apoltix) reported from Camden Town, England

    @virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨

  • SmudgerAndy
    Andy Smith (@SmudgerAndy) reported from Lambeth, England

    Hi @EE please get in touch ASAP to help resolve this request 👇

  • radhthefirst
    Radh (@radhthefirst) reported from East Ham, England

    @EE Hi Jo, I didn't no. Am currently on a SIM only with yous, phone was bought as a PAYG. If I try using My EE, it advises me that the phone isn't linked to my phone number. It asks me to call in, but cust service desk just redirect to the website.

  • bradders2203
    Brad (@bradders2203) reported from East Ham, England

    @EE so I’ve just spoken to one of your representatives, seemed like she couldn’t give a flying **** about my continuing issues with your services! Off to @VodafoneUK it is #nonetwork #ripoff #avoid #byebye

  • KatyJaneHughes
    KatyHughes🖤 (@KatyJaneHughes) reported from Poplar, England

    @EE hi , I am looking to upgrade could someone help me please Thanks

  • bradders2203
    Brad (@bradders2203) reported from East Ham, England

    @Ofcom I really need help with an issues that has been going on with @EE fir months now. I have been paying for a server e that is barely working in my area and not been offered any part of my bill money back even when I’ve asked. I have had to resort to moving networks....

  • escudeiro_ana
    Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

  • BenFisherCT
    Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SparkTheProto
    Sam's Fire Systems (@SparkTheProto) reported

    @v_dubster @gffcontwitch @EE Yup, I am having the same issue. Looking on downdetector, the following services are affected: BT Sky EE Plusnet Vodafone TalkTalk YouFiber Virgin Media Trooli Utility Warehouse Zen Internet There may be more, but I don't have the effort to search for them.

  • Nicole_Barlow1
    Nicole Barlow (@Nicole_Barlow1) reported

    @EE I've tried calling 150 through WIFI, as I have no EE signal where I live, however, it doesn't work.

  • madcow42
    Sarah 🌼 & Jasper 🐾 (@madcow42) reported

    @EE Why are you charging me for using my home phone when I've never used it? You suggest I've called a mobile which I have not and I don't recognise the number. If I was to call anyone I'd use my mobile. My landline is only used for incoming calls from my elderly parents

  • SparkTheProto
    Sam's Fire Systems (@SparkTheProto) reported

    @v_dubster @gffcontwitch @EE Yup, I am having the same issue. Looking on downdetector, the following services are affected: BT Sky EE Plusnet Vodafone TalkTalk YouFiber Virgin Media Trooli Utility Warehouse Zen Internet There may be more, but I don't have the effort to search for them.

  • SparkTheProto
    Sam's Fire Systems (@SparkTheProto) reported

    @v_dubster @gffcontwitch @EE Yup, I am having the same issue. Looking on downdetector, the following services are affected: BT Sky EE Plusnet Vodafone TalkTalk YouFiber Virgin Media Trooli Utility Warehouse Zen Internet There may be more, but I don't have the effort to search for them.

  • dreddy2
    Dave Reddy (@dreddy2) reported

    Again @EE I'm disappointed with your customer service @WeAreOpenreach your contractors failed to arrive in the 5 hour window given.

  • lisa150_5
    lisa marshall (@lisa150_5) reported

    @EE We know the cell site is down I pay for a mobile phone so don’t have a landline so there is no diagnostics to be done

  • SparkTheProto
    Sam's Fire Systems (@SparkTheProto) reported

    @v_dubster @gffcontwitch @EE Yup, I am having the same issue. Looking on downdetector, the following services are affected: BT Sky EE Plusnet Vodafone TalkTalk YouFiber Virgin Media Trooli Utility Warehouse Zen Internet There may be more, but I don't have the effort to search for them.

  • LeapfrogMark
    Dr. Mark Shanahan (@LeapfrogMark) reported from Abingdon, England

    Which marketing *** decided that if we're going round to mum and dad for #Christmas we're #guesting? It's a horrible term and it's getting my goat that it's creeping into so many adverts. Until @EE stuck it in their advert I don't think anyone had ever consciously 'guested'.

  • darrenmcbass
    Darren McCarthy (@darrenmcbass) reported

    @EE your customer service is exhausting — endless bots, no real help, and no resolution to any problem. Just going in circles. Really poor experience