EE Outage in Ilford, Greater London, England

@EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

How do @sky and @EE both claim to be network of the year?

@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

Prepping for school our youngest.. New phone.. Cheaper contract thru online 3rd party still with @EE...tried to get a deal but they just give you a story that has no meaning to a client its all about them! Trying to cancel orig contract took details put on hold now 35 mins 👹

@EE really bad service I just want to. Gift data and it’s not working online or on the app

Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.

@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

@calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

@EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.

@EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?

@EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2

@EE Is there a problem this morning, I have no 4g or 3G connection

I have ended up as a result of being ripped off by @EE , with a serious piece of junk, @Huawei tablet. Cannot believe how bad it is.

@EE I’ve noticed that over the last 6months or so, network reception round the area I live has suddenly started dropping out, so much so I can barely make a call when I’m out. What has gone on? Can you fix it?

@EE do you do the same deal in store as well as phoning the customer services??

@EE how do I cancel my contract when my contract finishes,

@VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?

@EE I need help Over billing and the whole off EE is in a meeting so unable to call them

@EE can you let me know when your hotline reopens? Can't get through to the tech support team because of the annual conference until 1505 which seems to be overrunning. Thanks in advance.

Forced to use home wifi because @EE data use has failed in spite of apparent normal signal. Hove is now ill-served by EE. WHAT'S WRONG!😡?

@EE I went to a plymouth store I explain my situation to the store manager who served me. Extremely rude and dismissive. Didn’t even get past the door Without her abruptly telling me to contact customer service. I’d get more luck of getting this sorted if I screamed at a brick wall.

@EE Got an old account lying around! And it's gone 3:05pm So PLEASE stop pitting the phones down!!!

@EE wondering if you can help, my phone has been showing no service just emergency calls for the past hour or two. Any idea why? Thanks!

It is 15:10 @EE. Why is your customer service centre still closed?

@EE Hello. Yes it’s still not working. Not sure if the issue is the Openreach modem or the line itself.

@EE Gave it another go there, changing the colour of the phone incase it was a stock issue. Still nothing after I click the confirm button but an endless spinning wheel that goes nowhere. This is ridiculously frustrating.

@EE Gave it another go there, changing the colour of the phone incase it was a stock issue. Still nothing after I click the confirm button but an endless spinning wheel that goes nowhere. This is ridiculously fruatrating