EE Outage Report in Ilford, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ilford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at EE
EE is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (23%)
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Total Blackout (22%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ilford, Greater London, England
The most recent EE outage reports came from the following cities: London, Poplar, Dagenham, Upminster, Hackney, Fulham, City of Westminster, Woolwich, Leyton, Islington, Tower Hamlets, Enfield Town, Belsize Park, Stratford and Southwark.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Internet | ||
Total Blackout | ||
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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Rubén Taluja (@Robinhio84) reported from Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?
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Vicky Lee (@luckylinkage) reported from Romford, England
@EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?
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Ayo (@Ayoolanaa) reported from Hackney, England
@EE you’re back again with your nonsense. Why can I not go a day without my internet connection dropping? Why is your service so bad?
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Hannah Hawkins (@hanahawkins) reported from Brentwood, England
@EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for
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Ryan Hammond (@ryanizzle19) reported from Enfield Lock, England
@EE hurry up and fix this network out!!! You’re a multi million pound company and you can’t even employ staff to maintain your so called great 4G service!!!
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Baby J (@DisneyDreamer30) reported from Tottenham, England
@EE Is there a problem with the service? My phone is absolutely fine but my husbands has no internet, no way to make calls or texts. Both on the same account.
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Phil (@feyipuk) reported from Crayford, England
@EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.
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Ewan Stevenson (@EwanJStevenson) reported from Merton, England
@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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Gary Bott (@RevBott) reported from Kensington, England
@EE are there any known issues of outage in West London? Been struggling since 2pm today
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Matias Cervi (@Tute) reported from Lambeth, England
Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Max Carter (@carterwebs) reported from Walthamstow, England
@mrjamesob Remind me to move networks at upgrade time. Not that I’m going anywhere soon but still a really bad move @EE
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Rochana Jackson (@rochanajackson) reported from Camberwell, England
@EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!
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Sally-anne Cole (@mrsscole) reported from Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Anuradha Damale (@anulikesstars) reported from Brentwood, England
Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?
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Mike (@r1b1ker) reported from Poplar, England
@EE Hi. No, I was just pointing out some errors on your web page.
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Agustin Pesciallo (@agustin) reported from Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Rubén Taluja (@Robinhio84) reported from Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?
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Dan Taylor (@danthomastaylor) reported from Lambeth, England
Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
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Simon Platman (@simonplatman) reported from Hackney, England
@EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil
EE Issues Reports
Latest outage, problems and issue reports in social media:
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notch (@notch06958814) reported
@EE Hey. I'm on EE PAYG and have credit. Can't send/receive texts or receive calls. Last received a text on 6 Oct 22. I can call others (eg my mother's phone rings) but they can't call me ("Calls are not being connected to this number"). 150 doesn't work. What's going on?
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Steve 🇬🇧🇺🇦 (@WasPlodders) reported
@EE Morning. I checked my router and antenna (non EE) and speeds still very slow. Around 3meg speed. I also have two mobile phones with EE both slow. Been around a month or so now.
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NID (@wilky66) reported
@EE This is now 3 days of contact with EE and I’m still not any closer to sorting it out are you dealing with me or someone else because this taking too long between responses we cannot phone you now because it’s asking us to use *611 can I escalate this now as a complaint !
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Dean Newman (@de_man_n) reported
@EE Hi there, are your calls recorded? I ask this as I've just had a member of staff be particularly rude and make accusations regarding my character, despite myself remaining courteous and professional at all times. The purpose of my call was to negotiate an update to contract.
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Sam Lawrie (@SamLawrie90) reported from Ayrshire, Scotland
Called @bt_uk y’day for mobile upgrade with @EE Call Handler said I’d receive emails and phone today. Not heard a peep and checked junk mail…nothing #help
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Jambags (@jambags) reported
@borofergie @EE Same! Just transferred old iPhone to new iPhone! Tried the eSim transfer, didn’t work! Put old sim in new phone, didn’t work! Now old sim doesn’t even work in old phone! So crap!
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Cindy Armstrong (@pandoramummy) reported
@MarcAllera @EE Mr. Allera, the mast that provides the only signal for our 4G broadband (as there’s no fibre optic cable here) has been down since 3 September and no one will tell customers whether and when it’s going to be repaired. We run businesses and are very stressed and worried. SA19 7NW
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MarcioMILK (@marciomilk) reported
@EE you suck. You’re useless. I’m paying for a phone plan I can’t use because I got deactivated and I can’t reactivate it overseas. Stupid. Definitely leaving you now.
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Ryan (@IconicShadows) reported
@EE I don't think it would be needed, just curious if there's Issues mainly with Data in Derbyshire or if it's a common occurrence for it to drop?
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Lan Ngo (@hoegrammer) reported
@EE your app makes people login and set up pin again every time the Message button in Help is clicked.