EE Outage Report in Ilford, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Ilford come from postal codes IG4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ilford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ilford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ilford, Greater London, England
The most recent EE outage reports came from the following cities: London, Southwark, Dagenham, City of London, Poplar, Islington, Hackney, Kensington, Chingford, Romford, City of Westminster, Newham, Harringay, Tower Hamlets and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| Dagenham |
Phone | |
| City of London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ilford, England
Latest outage, problems and issue reports in Ilford and nearby locations:
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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Chris Hudson
(@Ch1Hudson) reported
from
Broxbourne District, England
@EE is your network down Herts
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Dean
(@gittysootie) reported
from
Crayford, England
Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@EE Is there a problem with My Account? It says I have no devices and I need to add a number?
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Ewan Stevenson ⛄️
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks
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((ALMOST)) Always Positive ⬛ 💙➕
(@NubiBlue) reported
from
Barnet, England
@GemJars1878 @EE Been told that, but I'm on Virgin, which is terrible as well.
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Rehana
(@2020blahblah) reported
from
Ilford, England
@EE Hi. Please look into my DM tomorrow please regarding technical issue with EE perks website/reset password link not being sent to Me
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Anna Trela
(@TschesyaT) reported
from
Camberwell, England
@EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.
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camisyfl
(@camisyfl) reported
from
Camden Town, England
@EE In fairness, they accused him of lying, very unhelpful and damn right rude. A complete joke in all honesty
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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camisyfl
(@camisyfl) reported
from
Camden Town, England
@EE Won’t b happening . Service is awful. Beat to change operator. Thank u
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Baby J
(@DisneyDreamer30) reported
from
Tottenham, England
@MsIndieGo @EE @chunky_mufc Not aware of any issues? Are you joking? Every person you are now responding to is having the same issue!
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Adam Dent
(@Dent29Dent) reported
from
Tottenham, England
@EE hi, I ordered a new phone yesterday and I have a confirmation email (without a reference number on it) but details as to when it will be delivered. Can you help?
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camisyfl
(@camisyfl) reported
from
Camden Town, England
If anyone has bought a phone fr @EE I would open it and check. Today my son received his brand new phone, opened it, and it was a plastic model phone!!!! Phoned @EE who told him he’s lying. I’ve been a customer of @EE for over 20 years, won’t b for much longer.
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?
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RichTea
(@ImRichTea) reported
from
Poplar, England
@EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Teresa
(@tbryant101) reported
@ee is there a problem with broadband in CR0? Keeps crashing for the past hour!!
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Alexander
(@VillanAston) reported
@iD_Mobile_UK @EE Ow so taken you this long to suggest this after months and months of complaining? You said its not under warranty so who is paying for this? Its this a normal thing with iPhones 11 pro? I have never had this on my other iPhones ever.
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Alexander
(@VillanAston) reported
@iD_Mobile_UK @EE So if my phone shows 4g signal its means nothing? Is this what you are telling me?
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Victoria Hawkes
(@vickitheflorist) reported
@EE is there a problem with you today? No internet at work and phone not working.
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iD Mobile
(@iD_Mobile_UK) reported
@VillanAston @EE Our network covers 99.8% of the UK outdoor population, so it doesn't make sense that you'd be having so many issues everywhere you go; we're just trying to find where the fault lies. If you can borrow a friend's phone quickly for the sake of the test, that'd be helpful. - Rory
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Alexander
(@VillanAston) reported
@iD_Mobile_UK @EE So all the video I have posted with 4g and two or more bars. Showing me getting less than 1Mbps. Is just my imagination? So what service am I paying for? Is my phone suppose to be just a pocket diary? I work outside most of the time what are you on about?
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Alexander
(@VillanAston) reported
@iD_Mobile_UK @EE I tell you this I know my warranty with you is longer than 24 months. I brought the phone from you not apple. I know my consumer rights. I do t expert a phone of this value to last 12months. Funny how that. I have issues for months. Whay happening with my complaint?
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iD Mobile
(@iD_Mobile_UK) reported
@VillanAston @EE We wouldn't consider compensation for any time before 20/07, as there's been no issue with our network during this time. As advised, our coverage checker has always advised you'll only receive marginal coverage indoors, so that's not something we'd offer compensation for. - Rory
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iD Mobile
(@iD_Mobile_UK) reported
@VillanAston @EE Indeed, and we're trying to determine the cause; there's been no issue with our network in that time, so something else must be at play here. There's been no discussion of a network reset, hence me asking. Could you try again? Settings > Reset > Reset Network Settings - Rory
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Danny H
(@DannyH95892210) reported
@EE The problem seems to have been there all morning. The earliest I used it was about 7am this morning so definitely since then at the latest.