1. Home
  2. Companies
  3. EE
  4. Ilford, England
EE

EE Outage Report in Ilford, Greater London, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Ilford come from postal codes IG1 , IG3 and IG4 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Ilford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ilford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at EE

EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Ilford, England

The most recent EE outage reports came from the following cities: London, Dagenham, City of Westminster, Southwark, Ilford, Tower Hamlets, Romford, Barnet, Enfield Town, City of London, Thornton Heath, Camden Town, Waltham Forest, Leyton, and Paddington.

CityProblem TypeReport Time
London Internet 7 hours ago
Dagenham Phone 24 hours ago
London Phone 1 day ago
City of Westminster Internet 2 days ago
London Wi-fi 2 days ago
Southwark Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ilford, England

Latest outage, problems and issue reports in Ilford and nearby locations:

  • Am1nul_Hoque
    Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I was informed I would be called at 6.30pm today by technical support today and even given a name. Call was recorded and I came home extra early from work, but yet again you have considerably failed to stick to your word and meet the needs of your customer!!!

  • BreatheFitness
    Anthony Mayatt PT (@BreatheFitness) reported from Sutton at Hone, England

    @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

  • amawson
    Andrew Mawson (@amawson) reported from Tottenham, England

    @EE Come on...you can't defend this.... The performance is poor and certainly not what a 4g user would expect. You should've providing more bandwidth to share in known busy places... If I was out in the countryside or in the lake District I a could understand but not as KX station

  • hannah_p79
    Hannah Parmenter ♥ (@hannah_p79) reported from Poplar, England

    @EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't

  • ItsIyke_
    MelancholyWolf (@ItsIyke_) reported from Merton, England

    @EE hey the green light is on my router but the broadband is down. None of my devices can connect!

  • williada60
    David Williams (@williada60) reported from Lambeth, England

    @EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this

  • radioheadjen
    Jenny Collins (@radioheadjen) reported from Tottenham, England

    @EE Hi, I signed up for the free BT Sport trial a few days ago, got confirmation that this had been added to my EE account - but received no further info. Please help with next steps!

  • mindsgonewild
    James M (@mindsgonewild) reported from Grays, England

    @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

  • JamieWillshaw
    Jamie Lindley (@JamieWillshaw) reported from Bromley, England

    @Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!

  • amawson
    Andrew Mawson (@amawson) reported from Brookmans Park, England

    @EE Up the bandwidth to high congestion areas. I'm not up for workarounds just because you are not delivering the service I am paying for...... Seems to me you guys and BT your owners are let off the bandwidth hook too often

  • suhailpatel
    Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • Am1nul_Hoque
    Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I have been through this process 15 times. It is as bright green as it ever can be. Glowing green like your logo. We have had technical support teams and change bandwidth and do all sorts of remote testing and it has never worked..

  • TrevBenton79
    Trevor Benton (@TrevBenton79) reported from City of London, England

    @EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice

  • robcarter85
    Rob Carter (@robcarter85) reported from Merton, England

    @EE Is it any wonder I'm leaving your two bob network!

  • sxcmitha
    Salima Chitalya Mitha (@sxcmitha) reported from Islington, England

    @EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.

  • StevensonEileen
    Eileen Stevenson (@StevensonEileen) reported from Barnet, England

    @EE I am fed up with broadband I get this message every day & paying 4 no service MyPlace updateJust to let you know, we have a problem near Hendon which may be affecting service in the area Everything should be back to normal within 10 hours. We will continue to keep you updated

  • StevensonEileen
    Eileen Stevenson (@StevensonEileen) reported from Barnet, England

    @EE I want to change my provider. @EE is so bad I’m paying and recently it’s always failing Fed up

  • robcarter85
    Rob Carter (@robcarter85) reported from Merton, England

    @EE What email address do I send my 30 days notice to cancel my contract

  • Richperks
    R I C H P E R K S (@Richperks) reported from Romford, England

    Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!

  • yelizoznacar
    yel (@yelizoznacar) reported from Enfield Lock, England

    @EE service has been terrible lately

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • louise_lunney
    louise lunney (@louise_lunney) reported

    @CumbrianWolf @EE It’s terrible. I can’t get through in the phone lines either. Highly bloody frustrating! Come on @EE please respond!!!

  • SophieBaills
    Sophie Baillie (@SophieBaills) reported

    @EE Can I request a call back when someone is available? I have tried to speak to someone 4 times this week with no luck. I want to cancel a tablet with data on my account that is out of contract.

  • Chris34728
    Chris Holden (@Chris34728) reported

    @EE @jackfb22 Sorry the writing was terrible can't edit it 😤 read it the best you can thanks

  • DoctorWarmflash
    SH🎄RON (@DoctorWarmflash) reported

    @Squirlykat @msloobylou @EE It’s a massive PR fail. If I did EE’s marketing I’d pull it and issue a statement

  • abul_latif
    Abul Latif (@abul_latif) reported

    @EE Hi. I’m having problems logging into the ee app and website for the last 3 days now. It shows a login error. It seems to be affecting many people across the uk and you don’t seem to be acknowledging there is a problem. Can you look into this urgently please?

  • AiedenB
    aieden baker (@AiedenB) reported

    @EE That’s absolutely fine no problem. I’m hoping to upgrade today or tomorrow

  • Rightmindedguy1
    Rightmindedguy (@Rightmindedguy1) reported

    @EE Terrible Terrible coverage and it's getting worse not better. Whenever you complain then ask for exact postcode. It's happening all over the place

  • TusharB1966
    Tushar (@TusharB1966) reported

    @EE No, I still haven’t received any calls from the store. Not even a courtesy call to say they’re busy. I’m extremely disappointed with this because it was EE who initiated contact and asked if they could book in the appointment, not me. Very poor customer service.

  • EHussain27
    Enam Hussain (@EHussain27) reported

    @EE I am waiting for the text from dpd in that case. I will hang fire..

  • Zakys1414
    Zak smith (@Zakys1414) reported

    Impressive how EE decided to go live with PS5 on Thursday, after having purchased one at 8.04. They sent me an email today saying they don't have stock, after phoning I can't even be added to waiting list. Absolutely livid. Awful service @EE