EE Outage Report in Southwark, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and wi-fi.
The latest reports from users having issues in Southwark come from postal codes SE1, SE1P, SE17 and SE5.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Southwark, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Southwark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 17: Problems at EE
EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (43%)
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Internet (35%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Southwark, Greater London, England
The most recent EE outage reports came from the following cities: London, Holborn, Bromley, Orpington, Ilford, Islington, Tower Hamlets, Lewisham, Croydon, Ealing, Southwark, Edmonton, Hackney, Streatham and Tottenham.
City | Problem Type | Report Time |
---|---|---|
Islington | Wi-fi | |
Cricklewood | Internet | |
London | Wi-fi | |
Holborn | TV | |
London | Phone | |
London | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Southwark, England
Latest outage, problems and issue reports in Southwark and nearby locations:
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Trevor Benton
(@TrevBenton79) reported
from
City of London, England
@EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice
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Alan Davey
(@Alsyamate) reported
from
Camden Town, England
@EE my signal in the nw32qg area Hasn't worked properly for weeks a basic SMS message takes for ever to send it's not the best network as kevin bacon recs is it #nothappy #EE
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T-Boogie
(@DJTEESHOW) reported
from
Camberwell, England
WHY IS @EE SO BAD... YOUR SECURITY IS SO SHIT
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Jon.
(@jonnyrotton1989) reported
from
Islington, England
Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems
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shezza_bezza
(@vodaka_orange) reported
from
Paddington, England
Since @EE put my bill up (WITHOUT NOTIFICATION!!!) my internet has been VERY slow. Taken 20 minutes to get @primevideouk to load. Then nothing but buffering. @BBCiPlayer is STILL loading. Such bullshit!
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Phil Hutchins
(@PhilHutchins91) reported
from
Bromley, England
Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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Alan Davey
(@Alsyamate) reported
from
Camden Town, England
@EE The building I work in high up it's ok but outside o street level terrible service calls and SMS
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David Williams
(@williada60) reported
from
Lambeth, England
@EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up
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Pascalle's Pendulum
(@pascalles_p) reported
from
Camden Town, England
@EE signal on my area is down!!! it’s been for over a week now! This is getting inn acceptable 😢
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David Williams
(@williada60) reported
from
Lambeth, England
@EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this
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barbara welford
(@borstalgran) reported
from
Camden Town, England
Look out for a very good phishing, ostensibly from @EE, very effective. Even drop down menus work.
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE What email address do I send my 30 days notice to cancel my contract
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE Is it any wonder I'm leaving your two bob network!
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Ari Gork
(@arigork) reported
from
Camden Town, England
Hi @EE following up with a known outage issue in the NW3 area. Apparently your engineers know about this and have been working on it for a few weeks now. Voice calls and data services affected. Looking forward to your response. Tnx
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David Whittaker
(@bosswhitta) reported
from
Camberwell, England
@MarcAllera @EE @VodafoneGroup @TheO2 Ps, tweeted using WI-FI signal as 4g wasn’t working...
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Salima Chitalya Mitha
(@sxcmitha) reported
from
Islington, England
@EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.
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Geoff Whitehouse
(@ByGeoffW) reported
from
Lambeth, England
@nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Jenny Collins
(@radioheadjen) reported
from
Tottenham, England
@EE Hi, I signed up for the free BT Sport trial a few days ago, got confirmation that this had been added to my EE account - but received no further info. Please help with next steps!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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🇺🇦 Natasha Stonebridge 😷
(@Proper_Natter) reported
Getting very bored and angry at the service response rate from @EE 😡 the only thing consistent with their #broadband is the daily drop off rates. Due to have an engineer out this AM but it’s a no-show. We’ve spoken to many lovely people there but no one takes responsibility 😡
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LulliGang
(@lulli_gang) reported
Don’t not join @EE they will lie to you and cancel your service and not have a care in the world when you need help these people are a joke they need to go back to school and educate their self
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Mattchu
(@MattyLeeT18) reported
@EE why is coulby newham in Middlesbrough having a mass outage issue, I can’t get a internet signal anywhere, the post code checker says it’s an known issue but does not show any updates, do you have any
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Katie Williams
(@KatieWi21576564) reported
@EE really disappointed, 2 contracts and unwanted phones sold to my elderly parents , who have been loyal customers for years , now left confused and stuck with phones they didn’t want !! No one will help …. Apparently no cooling off time any longer either ! Shame on you EE
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Rich
(@83richh) reported
@EE Hi Russ. I switched from EE to BT in Sep and have been using their broadband since. It seems from speaking to your cust service there was an issue with closing down the account so EE continued to charge the £40pm despite not being the service provider
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Rafiki 💜
(@JacieCheeseman) reported
@EE I'm trying to unlock my phone in the myee app and it keeps telling me to try again, but its not working
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LulliGang
(@lulli_gang) reported
@EE Scumbags cut my service off don’t join ee people
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Peter butt
(@Peterbutt) reported
@ee. I have been having problems with my data connection for months now, when you say it’s fixed I still have no connection. Why am I paying for a service I can’t use properly??? 🤬
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Patrick James
(@dieselking69) reported
@EE I've never asked for offers via text and I sent a stop message too which should include silly bill text messages being stopped. The automated bill messages come across bothersome.
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Graham Walter
(@grahamdwalter) reported
@EE Thanks for your reply. One of us has a WiFi calling capable phone, the other not. However what's really needed is for @EE to do something about the historically poor signal strength in this area - very poor, despite the claims on your coverage maps