EE

EE Outage Report in Whyteleafe, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Whyteleafe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whyteleafe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Whyteleafe, Surrey, England 12/15/2025 06:05

December 15: Problems at EE

EE is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Whyteleafe, Surrey, England

The most recent EE outage reports came from the following cities: Epsom, London, Wandsworth, Croydon, Southwark, Reigate, Caterham, Redhill, Coulsdon, Purley, Beckenham, Bromley, Orpington, Sevenoaks and Swanley.

Loading map, please wait...
City Problem Type Report Time
United KingdomEpsom Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Whyteleafe, England

Latest outage, problems and issue reports in Whyteleafe and nearby locations:

  • mandyphin28 Mandyphin28 (@mandyphin28) reported from Camberwell, England

    @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

  • stevejax2003 Steve N (@stevejax2003) reported from Eltham, England

    @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

  • tykeharvey T y k e (@tykeharvey) reported from Worcester Park, England

    @ee 5G is worse than there 4G it never blood loads anything

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • RaviDheer Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Camberwell, England

    @EE You might be losing a customer this year…

  • VeenaPa42103967 Veena Patel (@VeenaPa42103967) reported from Croydon, England

    @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

  • RizKundi Rizwan Ahmed (@RizKundi) reported from Blackheath, England

    @EE I am at Silvertown London E16 and your internet service is terrible since this weekend

  • RaviDheer Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • stevejax2003 Steve N (@stevejax2003) reported from Eltham, England

    @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

  • bertie_cee Rob Cockerton (@bertie_cee) reported from London, England

    @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

  • HarryHardy91 petrolheadharry (@HarryHardy91) reported from Bromley, England

    @ee down again ? Not able to make any calls or internet

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • gothtink696 Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • 5Sstarrr BiG5🦅 (@5Sstarrr) reported

    @EE my work area South Wimbledon is having a service breakdown. Any way I could get tech support

  • KirstDoc Kirsty Docherty (@KirstDoc) reported

    Hi @EE any reason why I've lost signal in ZE2 area? The weather is normal, no wind, rain or snow. Normally it ls totally fine

  • ACasterly Almy Casterly (@ACasterly) reported

    Hi @EE, any idea when the signal issues in Norfolk NR13 might be resolved? I've had no signal at all since yesterday. Thanks.

  • JaneDav16842758 Jane Davidson (@JaneDav16842758) reported

    @HarryTaylr @EE Nope. They have passed me from pillar to post and no outcome. They keep saying itl be another 3 days then when it's not, they say oh contact the ee claims department. Even complained which has got me no where. I googled it too and see lots of people having this issue.

  • outrovisionn ✊🏽✊🏾✊🏿 (@outrovisionn) reported

    @EE my 4GEE router speeds on the 2.5gHz and 5gHz have been slow as of late, and are running 0.21Mbps download and 0.51Mbps upload whilst I'm working. Is there an issue affecting the NW (specifically Ashton) area?

  • CptCorporate Danny Franklin (@CptCorporate) reported

    @EE I have an account I want to delete which isn’t associated with anything. But every time I login, it tells me I must associate it with a mobile number — I just want to delete it.

  • mccabe_cheryl Cheryl Mccabe (@mccabe_cheryl) reported

    @EE appalling service. Emergency calls only for the 2nd day running. Trying to run a business. What a joke #ServiceDelivery failure

  • robert_dannatt Robert Dannatt (@robert_dannatt) reported

    @EE following a 2-year contract your company made a unilateral decision to continue the contract. Not only that, but your company has also charged a full monthly rate (x6) for what is a sim-only service, clearly unreasonable - where can court papers be served on your company?

  • NoseeNaybe54 Simon Jay 🇺🇦🇪🇺 (@NoseeNaybe54) reported

    Hello @EE. Someone in your organisation appears to have cut off my Alzheimer suffering father’s mobile phone. He cannot reach outside help or be contacted. The alleged debt (no contact details or explanation provided) is for account he has tried to close. Please contact me asap.

  • CtrlAltDelLawz Ctrl Alt Delete Lawz (@CtrlAltDelLawz) reported

    @EE I was up all night worried about a family member, tweeting you will ring me in a few mins and ringing the exact same minute doesn't give me time to move to an area I CAN USE MY PHONE. I didn't say you could close the complaint @Ofcom @OmbudServices