EE outages and service status in Whyteleafe, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Whyteleafe, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Aug 14, 9:31 PM GMT+1.
- Internet (52%)
- Phone (24%)
- Total Blackout (10%)
- Wi-fi (10%)
- E-mail (5%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Whyteleafe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Whyteleafe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Whyteleafe, England
The most recent EE outage reports came from the following cities: Southwark, Croydon, Mitcham, Caterham, Horley, East Molesey, Wandsworth, Epsom, Westerham, Shoreham, Sevenoaks, Warlingham, Bromley, Purley, and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Internet | 13 hours ago |
|
Croydon
|
Internet | 1 day ago |
|
Southwark
|
Internet | 2 days ago |
|
Mitcham
|
Phone | 3 days ago |
|
Caterham
|
Internet | 8 days ago |
|
Southwark
|
Internet | 9 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Whyteleafe, England
Latest outage, problems and issue reports in Whyteleafe and nearby locations:
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The Big Bakes (@TheBig_Bakes) reported from Wandsworth, England@EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.
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Steve N (@stevejax2003) reported from Eltham, England@EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9
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Dave Ahern (@CorkGourmetGuy) reported from Merton, England@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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Anna Trela (@TschesyaT) reported from Camberwell, England@EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.
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Matthew Barber (@Matt_Barber4500) reported from Wandsworth, England@EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.
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Craig Williams DJ (@craigwilliamsdj) reported from Croydon, England@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
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James Gill (@JamesGillComedy) reported from Bromley, EnglandFair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏
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Mandyphin28 (@mandyphin28) reported from Camberwell, England@EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋
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shams (@SaaShamsu) reported from Wandsworth, England@Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected
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Teresa Walsh ● (@teresaspost) reported from Merton, England@EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???
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S@NDY🙋♀️ (@sandy118118) reported from Croydon, England@EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?
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Steve N (@stevejax2003) reported from Eltham, England@EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer
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🇺🇦 Tommy Gilchrist 🏳️🌈 (@tommygilchrist) reported from Lambeth, EnglandIt is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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Sholeve Davies 🇸🇱 (@issavibe95) reported from Croydon, England@EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE
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Dell Smith (@HowardDellSmit1) reported from Tolworth, England@EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?
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Olga (@olgabudimir) reported from Wandsworth, EnglandCan’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs
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Hazel 🥸 (@BurnzyH) reported from Redhill, EnglandAnyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Ravi Dheer (@RaviDheer) reported from Camberwell, England@EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you
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PapaQ69 (@AddicksGlenn69) reported from Bromley, England@EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.
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Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England@EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ravi Dheer (@RaviDheer) reported@EE why is your App so rubbish. I try to pay my bill and I get an error, I don't know if it is paid or not. Every month it's the same problem. I can't find anywhere to contact customer services if it even exists. Such poor service.
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Matthew Bramhall (@bigkingbadger) reported@EE Thanks for the reply, i have done all this and still have not been able to. Not in a nasty way but Just a bit of feedback, the AI and chat function is bad when the issue doesn’t fall into a category and you cant be transferred and you should let phone agents do preorders.
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Ellie In The Room (@RoomEllie) reportedSo, the only payment options with EE are giving free rein to take any amount from your bank with direct debit OR register your debit/credit card for @EE to drain your account at any time 🤔 Either option isn't putting #customers in control. #EE worst mobile provider @itvMLshow
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Stuart1959 (@StuartT34021273) reported@Samishlol @EE I'm paying my contract off as it works out cheaper than paying the amount for a service I mistakingly taken up on my recent upgrade for next 24 months & when my TV & Broadband contract finishes that will be cancelled as well
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Andrew Western (@AndyWestern) reported@EE absolutely fantastic that our broadband has cut out 4 times in the last 20 minutes or so 🙃
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Martin McConachie (@HamdonMart) reported@EE I've tried this and it doesn't work. Have been into a store today, they thought it was the sim but after changing it, still no service. Tried activating an eSim and this has now failed too. Still can't get access to live chat or anything.
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Tom (@itstomwoo) reported@christesla @Unrealistic693 @EE Damn have you tried *3001#12345#*
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Edfen19 (@edfen19) reportedAnybody else had issues with @RiseFibre ? I am not even a customer yet as we're waiting to be connected & already pissed off. Passed me around different departments & then had me on hold for 13mins. Might give @EE another call to see if they can renew my package at a lower price
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Mr Gray (@Monetization26) reported@EE I’ve spent allday being told there’s no issues, when in fact 30house down the road have had no internet allday and have been affected if your on EE, BT & Sky so why aren’t your staff being open and honest about the situation????.
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Andy Hobbs (@AJHobbsy) reported@EE Apparently it can't be sorted. That's the problem.