EE Outage Report in Whyteleafe, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Whyteleafe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Whyteleafe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Whyteleafe, Surrey, England
The most recent EE outage reports came from the following cities: Sevenoaks, Southwark, Bromley, London, Croydon, Banstead, Sutton, Streatham, Twickenham, Beckenham, Wandsworth, Purley, Coldblow, Dorking and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Sevenoaks |
Internet | |
| Southwark |
Internet | |
| Bromley |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Whyteleafe, England
Latest outage, problems and issue reports in Whyteleafe and nearby locations:
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Camberwell, England
@EE Data speed is very slow sometimes less than 5Mb/s
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Lord Panache
(@RicciQueens) reported
from
Wandsworth, England
@EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.
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Quoc
(@quocdang) reported
from
Camberwell, England
@VodafoneUK @EE 12 days still have the same issue....
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Daniel Spencer - Headshot Photographer
(@HeadshotsDaniel) reported
from
Camberwell, England
@malmborg Damn it... I thought that was bound for an @ee billboard!
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Jake
(@Jrake93) reported
from
Croydon, England
@manxiouslife I’m with @EE... can’t relate to slow speeds, poor coverage or outages
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Nick Burlin
(@nicholasburlin) reported
from
Kingston upon Thames, England
@EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿
(@Mr_Unique_Voice) reported
from
London, England
@EE I never got a reply to my message about sponsorship
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Quoc
(@quocdang) reported
from
Camberwell, England
@colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours
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⚒Rainey Ripley⚒
(@Raineywhufc) reported
from
Eltham, England
@EE what an earth is going on with the signal today in SE28, the last 2mths has been a joke, the amount I pay for my contract & I have to go out of my borough to use it, maybe I should do the same with my bill eh !!
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Nick Smith
(@nicolasjsmith) reported
from
Kingston upon Thames, England
@EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker
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Helen Dixon
(@HelendixonHelen) reported
from
Richmond, England
@EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Karen Smith
(@KarenSm68145774) reported
from
Camberwell, England
@EE worse customer services - called 3 times throughout the day with no answer - held on for 30 minutes each call ! Sending back my broken EE tv box and cancelling subscription for broadband and box !
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Steve Norris
(@stevejnorris) reported
from
Lambeth, England
@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@bluemoonstar @ThreeUK Three are awful in London. @EE are v good
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Hail to the Street
(@hail2thestreet) reported
@EE I’m on EE Pay As You Go. My SIM worked abroad previously but roaming has stopped in Germany. I topped up in April but had no chargeable activity and now I can’t receive SMS or log in. I need my UK number kept active for return to the UK. Please help re-enable roaming.
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Simon Mitchell
(@mitchellsx) reported
@Andy_1098 @EE Been a customer 10 or so years. For me signal has got worse the last few years where we live not better. No loyalty for long term customers. I’m thinking of leaving when contract up.
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Russ
(@russtxy) reported
@ToshiroJC @EE Worth reporting on their website as I don’t think they realise there is an issue
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GrumpyDesigner
(@MrCressa) reported
@EE App is impossible to sign onto, and your teams refused to contact your delivery company, who kept delaying my 'next day' delivery! You opened a complaint, promised a call, no call, then just closed the complaint! For a comms company, you have no idea about customer service!!!
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Charles Field 🇺🇦 🇹🇼 🇮🇱
(@charles_uk) reported
@EE My screenshot was from your coverage checker. The trouble is that's complete fiction: there has never been any reliable signal here (@O2 and @VodafoneUK are just as poor). My concern is that we will have no back up here during power cuts once we switch to Digital Home Phone
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Police Inspector Short (retired)
(@silver28724) reported
@EE Been there, done that and didn't achieve a lot. Now have 2 x bulky socket devices and a cable to sort an issue of WiFi to a TV box 7ft away from the router. Not good. Many hours of calls and chats, have an engineer here in a week, will they resolve it or will my house be at fault
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Hail to the Street
(@hail2thestreet) reported
@EE Thank you. It’s luckily been resolved. Thanks for your help. On a separate note, pls be aware, someone tried to scam me yesterday from an unverified account. The user is _HelpHubTeam_
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SA_GreenWhite
(@sa1888) reported
@EE @charles_uk Genuinely what is the point in having X, Facebook etc when your go to is call us? Your customer service is poor at best. Trying to call EE is non existent as it try’s to palm you off with texts and go to website. It’s a shite show since you have been bought by BT.
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Jason, Still doing it properly Dad
(@ToshiroJC) reported
@EE @russtxy This isn't jusr a loss of signal for a phone call or WhatsApp, its card payment machines & its been going on for months.
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Liam Bowman
(@li4mb0wman) reported
@savill58124 @EE Did you go through the communications ombudsman? I got a resolution 4 days after I submitted my case.