EE

EE Outage Report in Whyteleafe, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Whyteleafe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whyteleafe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Whyteleafe, Surrey, England 01/22/2026 14:40

January 22: Problems at EE

EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Whyteleafe, Surrey, England

The most recent EE outage reports came from the following cities: London, Southwark, Croydon, Wandsworth, Beckenham, Sevenoaks, Mitcham, Bexleyheath, Richmond, Dartford, Purley, Bromley, Leatherhead, Sutton and Coulsdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomSouthwark Internet
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomSouthwark Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Whyteleafe, England

Latest outage, problems and issue reports in Whyteleafe and nearby locations:

  • dknights Richard Knights (@dknights) reported from Wandsworth, England

    @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

  • garethwyn70 Gareth Wyn (@garethwyn70) reported from Lambeth, England

    Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

  • escudeiro_ana Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

  • markjg65 mark garratt (@markjg65) reported from Camberwell, England

    @EE the mobile signal is very poor and sometimes non existent in SE24 currently

  • Luis_AndresM Luis Andrés (@Luis_AndresM) reported from Richmond, England

    @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

  • VixSeaman Lady Vix Seaxman (@VixSeaman) reported from Richmond, England

    Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

  • abikatldn Abigail K (@abikatldn) reported from Bromley, England

    According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @EE Is online chat not working

  • BaserbillionArt Baserbillion Art (@BaserbillionArt) reported from Bromley, England

    When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs

  • escudeiro_ana Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

  • ThatMichaelW Michael Wilkinson (@ThatMichaelW) reported from Camberwell, England

    From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

  • AnnaThurmanLDN Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England

    @EE I need help with an upgrade being charged more than it should be!

  • Nic_B82 N1C-B🐻💙 (@Nic_B82) reported from Bexleyheath, England

    @EE do you do the same deal in store as well as phoning the customer services??

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • mass1976p paul massey (@mass1976p) reported from Kingston upon Thames, England

    @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

  • jfkent93 James (@jfkent93) reported from Wandsworth, England

    Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

  • Mark_BeerArt Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • BaserbillionArt Baserbillion Art (@BaserbillionArt) reported from Bromley, England

    I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Shasaum Sha (@Shasaum) reported

    @EE how can you treat a 79 yr old man like this. My dad asked to keep his number, go pay as you go, this is supposed to take place today. Yet we've just found out this was never put through EE you are certainly not best network

  • metamorhisnt Metamorphisnt (@metamorhisnt) reported

    @EE - is the site down?

  • Rfayzr Rfayz (@Rfayzr) reported

    @EE dear ee I feel like I've been scammed, I brought a contract and canceled within 1h, they confirmed they said send a return kit but never did, 8/9 calls to rerequest now a have bill for £500 as well as a canceled contract. This is Like a #SCAM

  • CaptainFurbs Sez (@CaptainFurbs) reported

    @EE where can I get updates on broadband outage? Just gone down over here!

  • Saraheallan1 Sarah Bell (@Saraheallan1) reported

    @EE I've had an ongoing issue since late October. You've messed up time and time again and every time you 'resolve it' you cause another problem. How do I speak to someone who actually knows what they're doing or do I have to contact the Ombudsman before I'm taken seriously?

  • FineAndSamD • Sam • (@FineAndSamD) reported

    @EE What the hell have you done to the App? It's bloody awful; it barely works in general and I can't gift data - what do I do?

  • samapur Rajesh Patel (@samapur) reported

    @EE @eehelp Still waiting! Scanner in the shop doesn't work in Harrow. I have been to this store 3 times now and waited an hour each time. Telephone support is can't help. I can be without my phone

  • motherswhowork Joycellyn Akuffo (@motherswhowork) reported

    @EE So I haven’t been able to receive any calls since last week…my nearest mast ‘is down’ and my phone won’t connect to another one? And EE have been aware of it for 3 days…diagnostics show there are no issues in my area but Tech support says the mast is down

  • tykeabroad5 JB 5 (@tykeabroad5) reported

    @EE Hi, trying desperately to find out roaming charges for USA but webpage is either offline or won’t tell me my details. Please can you advise how I can find out as Help section useless. Thanks

  • _EdThompson Edward Thompson (@_EdThompson) reported

    Wow! New nightmare. Tried to leave @EE for @O2 .... It's been 3 weeks and no SIM card still and O2 are already billing me. Called to cancel and they say they can't authenticate me as the last digits of my bank acc aren't correct? Funny as that's where you took my money from! Ugh