EE Outage Report in Whyteleafe, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Whyteleafe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Whyteleafe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Whyteleafe, England
The most recent EE outage reports came from the following cities: Croydon, Wandsworth, Thornton Heath, Redhill, Orpington, Southwark, Epsom, Purley, Kingston upon Thames, Swanley, Caterham, Worcester Park, Carshalton, Horley, and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 19 hours ago |
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Internet | 2 days ago |
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Phone | 3 days ago |
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Internet | 4 days ago |
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Internet | 4 days ago |
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Internet | 4 days ago |
Community Discussion
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EE Issues Reports Near Whyteleafe, England
Latest outage, problems and issue reports in Whyteleafe and nearby locations:
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Steve N (@stevejax2003) reported from Eltham, England@EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer
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Dan Flynn (@DanWantsTech) reported from Twickenham, England@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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T y k e (@tykeharvey) reported from Worcester Park, England@ee 5G is worse than there 4G it never blood loads anything
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Veena Patel (@VeenaPa42103967) reported from Croydon, England@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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petrolheadharry (@HarryHardy91) reported from Bromley, England@ee down again ? Not able to make any calls or internet
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Dave Ahern (@CorkGourmetGuy) reported from Merton, EnglandTime on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.
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Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, EnglandGiven cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Dave Ahern (@CorkGourmetGuy) reported from Merton, England@__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.
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Jenny Sanders (@gothtink696) reported from Croydon, England@EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want
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Mandyphin28 (@mandyphin28) reported from Camberwell, England@EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋
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Matthew Sexton (@matt_sexton) reported from Croydon, EnglandFrustrating that you can't disable voicemail on @EE digital voice landline phones. Causing no end of problems with elderly relatives who can't get to the phone before it activates...
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Dave Ahern (@CorkGourmetGuy) reported from Merton, England@__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.
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Matthew Sexton (@matt_sexton) reported from Croydon, England@Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.
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Tony Wiseman (@tonywiseman1976) reported from Camberwell, England@EE You might be losing a customer this year…
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Dave Ahern (@CorkGourmetGuy) reported from Merton, EnglandThe last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.
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Dave Ahern (@CorkGourmetGuy) reported from Merton, England@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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Ravi Dheer (@RaviDheer) reported from Camberwell, England@EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.
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Dell Smith (@HowardDellSmit1) reported from Tolworth, England@EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?
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Rizwan Ahmed (@RizKundi) reported from Blackheath, England@EE I am at Silvertown London E16 and your internet service is terrible since this weekend
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Ravi Dheer (@RaviDheer) reported from Camberwell, England@EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Himself (@TheAmpleOne) reported@EE I just signed up to bt sports and I’m struggling to sign in!! Annoyed cause I’m missing Liverpool’s game 😒
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Liam Horton (@Hortz24) reported@EE has to be the worst network ever. No rewards for loyal customers, awful upgrade prices, upgrade early for a ridiculous fee although you have two days left. Two days can’t come quick enough to leave this network! #ripoff
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SHOTTY (@ShottyHorroh) reported@EE I need someone to fix my internet connection. Happening too many times this
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steve ely⚪️ (@ely_steven) reported@EE as a customer who has been with you for it seem my whole life and who provide my phone family’s Phones I’m shell shocked. Where is the phone I ordered 3 weeks ago? Dispatch within 21 days! Today is day 22. Ive paid a fortune to you guys for a device I don’t have!! #12promax
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Ricky Chauhan (@1rickychauhan) reported@EE are the black friday 5g sim only deals for new customers only? I'm existing sim only customer. Out of contract period.
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JG #FBPE (@johnnyjibbs) reportedVery disappointed about this. I’ve been a loyal @ee customer for years and spent a fortune with you and this looks like profiteering. Please DM me and reach out to do something about this otherwise I’m seriously considering switching to @VodafoneUK before theirs kicks in
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Philip Taylor (@ApprenticePhil) reported@EE Why have you not responded to my DMs now after still not sending me a letter so I am able to make a complaint to the ombudsmen after 3 months?
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Ross Middleton (@RossMidd) reported@EE Hi there, I have the BT Sport smart benefit as part of my tablet package which has worked fine for over a year. However, now when I try use to it states "we're unable to find an active BT Sport sub on this account". But the benefit is still active. Please help.
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George Land (@george_a_land) reported@AllieRenison @EE Take the faceplate off the bt wall box and plug the router into the ‘engineer’ socket inside. Buy a new micro filter also, they can fail and cause that problem.
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Lauraaa; (@laurrzcollins) reported@EE why does your advert with @RitaOra look like she’s a crap ps2 glitchy character? Not a good promotion of 5g or the new IPhone