EE Outage Report in Whyteleafe, Surrey, England

Problems in the last 24 hours in Whyteleafe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whyteleafe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Whyteleafe, England

The most recent EE outage reports came from the following cities: Croydon, Southwark, Wandsworth, Thornton Heath, Redhill, Orpington, Epsom, Purley, Kingston upon Thames, Swanley, Caterham, Worcester Park, Carshalton, Horley, and Beckenham.

City	Problem Type	Report Time
Croydon	Total Blackout	4 hours ago
Croydon	Internet	10 hours ago
Croydon	Internet	3 days ago
Croydon	Internet	3 days ago
Southwark	Internet	3 days ago
Croydon	Wi-fi	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Whyteleafe, England

Latest outage, problems and issue reports in Whyteleafe and nearby locations:

• 
  🧘🏾‍♀️ (@bukkushan) reported 33 seconds ago from Croydon, England

  @EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too

• 
  Mr P (@adrian_pennelli) reported 5 minutes ago from Croydon, England

  So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice

• 
  🎄 Barnaby and Chris 🎄 (@AmbroseBarnaby) reported 6 minutes ago from Richmond, England

  @EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby

• 
  Mr P (@adrian_pennelli) reported 15 minutes ago from Croydon, England

  @EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz

• 
  Simon Archer (@BelvedereVicar) reported 17 minutes ago from Crayford, England

  Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

• 
  Karen Smith (@KarenSm68145774) reported 22 minutes ago from Camberwell, England

  @EE worse customer services - called 3 times throughout the day with no answer - held on for 30 minutes each call ! Sending back my broken EE tv box and cancelling subscription for broadband and box !

• 
  Wes Baggaley (@wesdbag) reported 22 minutes ago from Richmond, England

  I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

• 
  It's me, John (@johnrahers) reported 24 minutes ago from Lambeth, England

  @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

• 
  David (@David25892) reported 25 minutes ago from Lambeth, England

  @EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.

• 
  Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported 32 minutes ago from Lambeth, England

  @dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.

• 
  Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported 36 minutes ago from Lambeth, England

  @dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge

• 
  Taimour (@Taimsss) reported 38 minutes ago from Camberwell, England

  @EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #

• 
  David Moritz (@davidmoritz) reported 38 minutes ago from Camberwell, England

  Well your customer service is like your service @ThreeUK. I’m off to @ee

• 
  Wes Baggaley (@wesdbag) reported 50 minutes ago from Richmond, England

  @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

• 
  dominnique karetsos (@DKaretsos) reported 52 minutes ago from Richmond, England

  @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

• 
  Mr P (@adrian_pennelli) reported 52 minutes ago from Croydon, England

  So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog

• 
  ⚒Rainey Ripley⚒ (@Raineywhufc) reported 54 minutes ago from Eltham, England

  @EE what an earth is going on with the signal today in SE28, the last 2mths has been a joke, the amount I pay for my contract & I have to go out of my borough to use it, maybe I should do the same with my bill eh !!

• 
  Lord Panache (@RicciQueens) reported 55 minutes ago from Wandsworth, England

  @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

• 
  Steve Norris (@stevejnorris) reported 58 minutes ago from Lambeth, England

  @EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

• 
  Wes Baggaley (@wesdbag) reported 59 minutes ago from Richmond, England

  @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  isaac bjorn (@isaac_bjorn) reported 6 minutes ago from Glasgow, Scotland

  Sorry but @EE totally beats @ThreeUK at any type of mobile signal. I’m in Glasgow and even in 5G the internet is so slow on Three. I use a BUSSINESS sim from EE and personal number from three and mostly have to use the EE at all times because it just works.

• 
  Fabio Ciquera (@fabiociquera) reported 6 minutes ago

  @EE I’ve been on the phone with 150 For over 30 minutes, no one picked up. The chat button on the site never works. I texted 150 Because I’m travelling and my data stopped working. The service didn’t work. It’s really bad that none of the methods to get in touch works!

• 
  Cynchronic 🇺🇦 🇬🇧 (@TopSlogan89) reported 13 minutes ago

  @missameliee @EE Exactly, I've been having the same problem. Been trying since 830 all day. I don't know what to do. There's nothing to suggest they have sold out. Do I keep trying? I called them they are useless just tell me to go online.

• 
  ian hogan (@ianhogan) reported 16 minutes ago

  Hi @EE ‘we’re here to help’ you tell us…..there doesn’t seem to be anyone there. I need urgent roaming advice. I can’t text or call without coverage.

• 
  Vince (@VModifiedMind) reported 17 minutes ago

  I assume the reason @EE is releasing some augmented reality glasses is so you can be further duped into the alternative reality that they’re actually the best network.

• 
  Susan Fallon (@SusanFa32012458) reported 17 minutes ago

  @EE I am currently in Spain on holiday and have no service why

• 
  Zadyin Arga (@zadyinarga) reported 19 minutes ago

  Dear @OpenreachHelp and @EE I'm extremely disappointed with the customer engagement and chuckle brothers approach to work on getting upgraded from copper to Fiber broadband to my house - if only @virginmedia had an NTL cable to my property they'd of been the first I'd of called.

• 
  Graeme Guthrie (@GUTHRIEGRAEME) reported 25 minutes ago

  @EE Having issues with my BT Sport as I still can't get access to it and it now been over 24 hours since I activated my account?

• 
  Gary Chapman (@Gazby77) reported 29 minutes ago

  @EE Stop messing about with the masts in Waltham Forest London. Every other week we get a message saying you are working on them but our signal has been on only 1-2 bars for weeks! We're fed up with it. The masts were working perfectly well beforehand. Sort it or lose customers!

• 
  Beth Ann taylor (@BethAnnTaylor1) reported 29 minutes ago

  @virginmedia are actually the worst phone company. Been trying to order my phone for two weeks and it just gets cancelled because they can’t do their ******* job properly. Waste of bloody time, guess I’ll pay more and go to @EE who might actually give good customer service.