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EE Outage Report in Whyteleafe, Surrey, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Whyteleafe, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Whyteleafe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at EE

EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Whyteleafe, England

The most recent EE outage reports came from the following cities: Southwark, Croydon, Wandsworth, Thornton Heath, Redhill, Orpington, Epsom, Purley, Kingston upon Thames, Swanley, Caterham, Worcester Park, Carshalton, Horley, and Beckenham.

CityProblem TypeReport Time
Southwark Internet 35 minutes ago
Croydon Wi-fi 1 day ago
Wandsworth Internet 2 days ago
Thornton Heath Phone 3 days ago
Croydon Internet 4 days ago
Croydon Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Whyteleafe, England

Latest outage, problems and issue reports in Whyteleafe and nearby locations:

  • jlarsson89
    Johan Larsson (@jlarsson89) reported from Eltham, England

    @EE I informed them in the store that I only needed it temporarily while waiting for my new home connection to go live, I don't know whether they did(or can) cancel it in advance

  • mass1976p
    paul massey (@mass1976p) reported from Kingston upon Thames, England

    @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

  • dknights
    Richard Knights (@dknights) reported from Wandsworth, England

    @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes

  • chrisgolds
    Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • IAmYemisi
    Yémisi (@IAmYemisi) reported from Crayford, England

    6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

  • Felicia_Thandie
    Felicia Thandie (@Felicia_Thandie) reported from Camberwell, England

    @EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John

  • kevbeaumont1984
    kev beaumont (@kevbeaumont1984) reported from Richmond, England

    @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

  • SmudgerAndy
    Andy Smith (@SmudgerAndy) reported from Lambeth, England

    Hi @EE please get in touch ASAP to help resolve this request 👇

  • gemma_thomas7
    Gemma Thomas 🇪🇺 (@gemma_thomas7) reported from Camberwell, England

    I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.

  • siliconglen
    Craig Cockburn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@siliconglen) reported from Camberwell, England

    @EE Visit your site. Visit the flexible and customer centric o2 site. Then realise you are not so customer centric as you used to be. I like the idea of organising my contract my way.

  • Champion3Claire
    Claire Champion (@Champion3Claire) reported from Bromley, England

    @EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou

  • Ant_RTW
    Ant (@Ant_RTW) reported from Bromley, England

    Rail delays wouldn’t be such an issue if there was consist phone signal on the track. I’m with @EE and I have loss of signal for 60% of my journey from #TunbridgeWells into London #southeastern

  • Beige29
    DarkBeige (@Beige29) reported from Merton, England

    Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

  • mattlawley703
    Matt Lawley (@mattlawley703) reported from Croydon, England

    @EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls

  • HobbsStu
    stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • Azer__Turan
    Azer Turan (@Azer__Turan) reported from Camberwell, England

    @EE @EE help me! I have a problem. I want to transfer My number at 3.February but stil have not. And has given a temprorary number but not active. I can not use #ee

  • jfkent93
    James (@jfkent93) reported from Wandsworth, England

    Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

  • adrian_pennelli
    Mr P (@adrian_pennelli) reported from Croydon, England

    So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GrafhamBrewCo
    Grafham Brewing Co (@GrafhamBrewCo) reported

    @xchelseylouise @EE Yes. Just spoke to customer services

  • Paulout
    Paul Hibbs (@Paulout) reported

    @EE hi, having major signal issues last few days. Can you help?

  • Lankyblackrat
    Thelankyblackrat (@Lankyblackrat) reported

    @EE nope still not working

  • redrunazza
    theaz (@redrunazza) reported

    @EE can anyone help I have ordered a new phone of Sunday, I’ve received an order confirmation and then nothing, tried to track my order and there isn’t anything there? I was told my new phone should be with the delivery company within 24 hours, it’s now been 4 days!

  • Juice2890
    Lucy (@Juice2890) reported

    @EE terrible customer service! You made an error on my contract meaning I’ve been paying an item in duplicate, I’ve noticed it and manager stance was ‘we’re a bit stuck on what we can do but we will disconnect it’. No offer of a refund for money I’ve paid for 7 months in error?!

  • stevearber1810
    Steve Arber (@stevearber1810) reported

    @EE disgusted with price rise. Almost 10%. No justification been a customer since one to one days over 20 years **** Turpin wore a mask when he robbed people. Now looking for a new mobile provider

  • EllyPowis
    Elly Powis (@EllyPowis) reported

    @EE can someone help, I have an account number but no phone number and all of your automated services won’t allow me through to discuss my bill without a phone number, which I don’t know as I had a sim only and no longer have the sim!

  • howdoyadothis
    Alan Barlow (@howdoyadothis) reported

    A 5G mast just been put up down the road from me and the 5G signal is 4X worse than the 4G signal @EE Need to sort it.

  • ArcangeloDaniel
    Daniel D'Arcangelo (@ArcangeloDaniel) reported

    @EE I’ve been trying to call 150 to activate as my bt smart add on doesnt work any more. Can you help please? Is there a problem with 150? Thanks

  • ZebPuliZeb
    Mops Of Manchester (@ZebPuliZeb) reported

    @EE We already did that. Maybe the storm has caused an issue (depending on where you’re based I guess)