EE Outage Report in Whyteleafe, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Whyteleafe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Whyteleafe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Whyteleafe, Surrey, England
The most recent EE outage reports came from the following cities: London, Wandsworth, Croydon, Southwark, Beckenham, Sevenoaks, Mitcham, Bexleyheath, Richmond, Dartford, Purley, Bromley, Leatherhead, Sutton and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Wandsworth |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
||
| Croydon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Whyteleafe, England
Latest outage, problems and issue reports in Whyteleafe and nearby locations:
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!
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Lee Robertson FCSI FRSA
(@leerobertson64) reported
from
Camberwell, England
@danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎
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michael beverland 🦎🥝🎹🖤🦑🐙
(@michaelbeverla1) reported
from
Eltham, England
Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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chè
(@chereeesh_) reported
from
Crayford, England
Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE
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Matt Bond
(@MattBondVocal) reported
from
Camberwell, England
In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.
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Marein Overbeeke
(@marein_marein) reported
from
Bromley, England
Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp
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Shannon/Sharon
(@duffshan) reported
from
Camberwell, England
@LisaMarie130790 @EE I’m having the same issue can someone please contact me?
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Teresa Walsh ●
(@teresaspost) reported
from
Merton, England
@EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???
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Zarra Okumephuna, LLM.
(@okumephuna) reported
from
Camberwell, England
@MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!
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Paula Griffin 🏳️⚧️
(@Paula_Griffin65) reported
from
Camberwell, England
If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡
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Niki Hutchinson
(@nikihutchinson) reported
from
Wandsworth, England
Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
@Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!
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Paul 🚛💨😎
(@I_am_PBK) reported
from
Dartford, England
@EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.
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Jonny Pugsley
(@jonathonfp) reported
from
Kingston upon Thames, England
@EE what has happened to your signal in KT6? It’s non existent currently 🙄
EE Issues Reports
Latest outage, problems and issue reports in social media:
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viki
(@VikiCarter_) reported
@EE hi I need help with my bill as my broadband hasn't been working but still being charged - you've stopped replying to my messages
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Tom Nicholson
(@thomasnicholson) reported
@ee hi - I have a replacement SIM and a new phone. The apps are working on WiFi but it's not connecting to network for calls, texts and data. Can you help? Thanks
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AG
(@grimsbyreaper70) reported
@EE Not sure,it's just an upgrade. Current SIM was working fine. Tech support said they would send a new SIM when I upgraded my plan. They did say it would be sent not activated.
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Virus remedy
(@RemedyVirus) reported
@EE Guys Stay away from this rubbish network nothing good from them.
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Dave McGarry
(@RealDaveMc) reported
Only 3G in Hemel today @EE? Is there an issue or what??
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liggins
(@KieranLiggins) reported
@ThreeUKSupport Erm not customer service. Your live chat can’t handle my query and spend majority of my time dealing with your rubbish. I have 5 business lines and it’s just awful and I want out of all of then. @EE do you do have business accounts?
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dARREN
(@lywyn) reported
@EE And you'll contact me to say let's sort this out and I'll talk to another network engineer who's days there is no issue yet everyone I know nearby struggles with EE and is planning to switch.
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Sophie Rainey
(@SophieRainey) reported
@EE My number has now transferred to the EE SIM but I’ve still got signal on my old provider. Any idea when this will stop? Don’t want to be paying 2 contracts.
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Roncie Briggs
(@roodal16) reported
@EE customer service needs a rethink … you cannot claim to be available to customers 24/7 when you provide only one option for contact and then send people in circles with no direct contact method other than calling #nothelpful
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Caroline S
(@RedFromTheCarse) reported
@EE any known issues with broadband in PH2 7QP area? my internet has gone down