EE Outage Report in Whyteleafe, Surrey, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Whyteleafe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Whyteleafe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at EE
EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Whyteleafe, England
The most recent EE outage reports came from the following cities: Southwark, Croydon, Wandsworth, Thornton Heath, Redhill, Orpington, Epsom, Purley, Kingston upon Thames, Swanley, Caterham, Worcester Park, Carshalton, Horley, and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 35 minutes ago |
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Wi-fi | 1 day ago |
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Internet | 2 days ago |
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Phone | 3 days ago |
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Internet | 4 days ago |
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Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Whyteleafe, England
Latest outage, problems and issue reports in Whyteleafe and nearby locations:
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Johan Larsson (@jlarsson89) reported from Eltham, England@EE I informed them in the store that I only needed it temporarily while waiting for my new home connection to go live, I don't know whether they did(or can) cancel it in advance
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paul massey (@mass1976p) reported from Kingston upon Thames, England@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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Richard Knights (@dknights) reported from Wandsworth, England@EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router
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It's me, John (@johnrahers) reported from Lambeth, England@EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes
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Christopher Golds (@chrisgolds) reported from Lambeth, England@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Yémisi (@IAmYemisi) reported from Crayford, England6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks
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Felicia Thandie (@Felicia_Thandie) reported from Camberwell, England@EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt
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It's me, John (@johnrahers) reported from Lambeth, England@EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John
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kev beaumont (@kevbeaumont1984) reported from Richmond, England@EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻
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Andy Smith (@SmudgerAndy) reported from Lambeth, EnglandHi @EE please get in touch ASAP to help resolve this request 👇
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Gemma Thomas 🇪🇺 (@gemma_thomas7) reported from Camberwell, EnglandI have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.
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Craig Cockburn 🏴🇪🇺 (@siliconglen) reported from Camberwell, England@EE Visit your site. Visit the flexible and customer centric o2 site. Then realise you are not so customer centric as you used to be. I like the idea of organising my contract my way.
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Claire Champion (@Champion3Claire) reported from Bromley, England@EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou
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Ant (@Ant_RTW) reported from Bromley, EnglandRail delays wouldn’t be such an issue if there was consist phone signal on the track. I’m with @EE and I have loss of signal for 60% of my journey from #TunbridgeWells into London #southeastern
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DarkBeige (@Beige29) reported from Merton, EnglandNow I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me
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Matt Lawley (@mattlawley703) reported from Croydon, England@EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls
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stuart hobbs (@HobbsStu) reported from Crayford, England@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Azer Turan (@Azer__Turan) reported from Camberwell, England@EE @EE help me! I have a problem. I want to transfer My number at 3.February but stil have not. And has given a temprorary number but not active. I can not use #ee
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James (@jfkent93) reported from Wandsworth, EnglandReally disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....
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Mr P (@adrian_pennelli) reported from Croydon, EnglandSo @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Grafham Brewing Co (@GrafhamBrewCo) reported@xchelseylouise @EE Yes. Just spoke to customer services
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Paul Hibbs (@Paulout) reported@EE hi, having major signal issues last few days. Can you help?
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Thelankyblackrat (@Lankyblackrat) reported@EE nope still not working
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theaz (@redrunazza) reported@EE can anyone help I have ordered a new phone of Sunday, I’ve received an order confirmation and then nothing, tried to track my order and there isn’t anything there? I was told my new phone should be with the delivery company within 24 hours, it’s now been 4 days!
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Lucy (@Juice2890) reported@EE terrible customer service! You made an error on my contract meaning I’ve been paying an item in duplicate, I’ve noticed it and manager stance was ‘we’re a bit stuck on what we can do but we will disconnect it’. No offer of a refund for money I’ve paid for 7 months in error?!
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Steve Arber (@stevearber1810) reported@EE disgusted with price rise. Almost 10%. No justification been a customer since one to one days over 20 years **** Turpin wore a mask when he robbed people. Now looking for a new mobile provider
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Elly Powis (@EllyPowis) reported@EE can someone help, I have an account number but no phone number and all of your automated services won’t allow me through to discuss my bill without a phone number, which I don’t know as I had a sim only and no longer have the sim!
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Alan Barlow (@howdoyadothis) reportedA 5G mast just been put up down the road from me and the 5G signal is 4X worse than the 4G signal @EE Need to sort it.
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Daniel D'Arcangelo (@ArcangeloDaniel) reported@EE I’ve been trying to call 150 to activate as my bt smart add on doesnt work any more. Can you help please? Is there a problem with 150? Thanks
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Mops Of Manchester (@ZebPuliZeb) reported@EE We already did that. Maybe the storm has caused an issue (depending on where you’re based I guess)