EE Outage Report in Whyteleafe, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Whyteleafe, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Whyteleafe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at EE
EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Whyteleafe, Surrey, England
The most recent EE outage reports came from the following cities: London, Southwark, Croydon, Wandsworth, Beckenham, Sevenoaks, Mitcham, Bexleyheath, Richmond, Dartford, Purley, Bromley, Leatherhead, Sutton and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Southwark |
Internet | |
| London |
||
| London |
Phone | |
| Southwark |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Whyteleafe, England
Latest outage, problems and issue reports in Whyteleafe and nearby locations:
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Richard Knights
(@dknights) reported
from
Wandsworth, England
@EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router
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Gareth Wyn
(@garethwyn70) reported
from
Lambeth, England
Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
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mark garratt
(@markjg65) reported
from
Camberwell, England
@EE the mobile signal is very poor and sometimes non existent in SE24 currently
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Luis Andrés
(@Luis_AndresM) reported
from
Richmond, England
@EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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Lady Vix Seaxman
(@VixSeaman) reported
from
Richmond, England
Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬
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Abigail K
(@abikatldn) reported
from
Bromley, England
According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@EE Is online chat not working
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
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Michael Wilkinson
(@ThatMichaelW) reported
from
Camberwell, England
From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@EE I need help with an upgrade being charged more than it should be!
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N1C-B🐻💙
(@Nic_B82) reported
from
Bexleyheath, England
@EE do you do the same deal in store as well as phoning the customer services??
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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James
(@jfkent93) reported
from
Wandsworth, England
Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sha
(@Shasaum) reported
@EE how can you treat a 79 yr old man like this. My dad asked to keep his number, go pay as you go, this is supposed to take place today. Yet we've just found out this was never put through EE you are certainly not best network
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Metamorphisnt
(@metamorhisnt) reported
@EE - is the site down?
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Rfayz
(@Rfayzr) reported
@EE dear ee I feel like I've been scammed, I brought a contract and canceled within 1h, they confirmed they said send a return kit but never did, 8/9 calls to rerequest now a have bill for £500 as well as a canceled contract. This is Like a #SCAM
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Sez
(@CaptainFurbs) reported
@EE where can I get updates on broadband outage? Just gone down over here!
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Sarah Bell
(@Saraheallan1) reported
@EE I've had an ongoing issue since late October. You've messed up time and time again and every time you 'resolve it' you cause another problem. How do I speak to someone who actually knows what they're doing or do I have to contact the Ombudsman before I'm taken seriously?
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• Sam •
(@FineAndSamD) reported
@EE What the hell have you done to the App? It's bloody awful; it barely works in general and I can't gift data - what do I do?
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Rajesh Patel
(@samapur) reported
@EE @eehelp Still waiting! Scanner in the shop doesn't work in Harrow. I have been to this store 3 times now and waited an hour each time. Telephone support is can't help. I can be without my phone
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Joycellyn Akuffo
(@motherswhowork) reported
@EE So I haven’t been able to receive any calls since last week…my nearest mast ‘is down’ and my phone won’t connect to another one? And EE have been aware of it for 3 days…diagnostics show there are no issues in my area but Tech support says the mast is down
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JB 5
(@tykeabroad5) reported
@EE Hi, trying desperately to find out roaming charges for USA but webpage is either offline or won’t tell me my details. Please can you advise how I can find out as Help section useless. Thanks
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Edward Thompson
(@_EdThompson) reported
Wow! New nightmare. Tried to leave @EE for @O2 .... It's been 3 weeks and no SIM card still and O2 are already billing me. Called to cancel and they say they can't authenticate me as the last digits of my bank acc aren't correct? Funny as that's where you took my money from! Ugh