EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Ealing, Southall, Hammersmith, Wandsworth, Hounslow, Weybridge, Fulham, Epsom, Sunbury-on-Thames, Brentford, Kingston upon Thames, Worcester Park, Feltham, Kensington, and Carshalton.

City	Problem Type	Report Time
Ealing	Wi-fi	14 hours ago
Southall	Wi-fi	3 days ago
Hammersmith	Wi-fi	6 days ago
Hammersmith	Internet	15 days ago
Wandsworth	Internet	18 days ago
Hammersmith	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Neil Higley (@NeilHigley) reported 15 seconds ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  Jonathan Kelly (@JKBartsHeart) reported 7 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  Jamie (@JamieSenitt) reported 12 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  Oh Fuffuxake! (@TheChauffeur_) reported 13 minutes ago from Richmond, England

  Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

• 
  Chris Mason (@cmaso21) reported 13 minutes ago from Lambeth, England

  @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

• 
  Ewan Stevenson (@EwanJStevenson) reported 14 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  John Want (@MontyWanty) reported 15 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

• 
  Dave Ahern (@CorkGourmetGuy) reported 24 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  TricolorGav (@gauravleo7) reported 29 minutes ago from Lambeth, England

  @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

• 
  pavlin yankov (@paulondon666) reported 30 minutes ago from Lambeth, England

  @EE Good morning. Why have you suspended my Pay as go service ?

• 
  Martin Tull (@MartinTull1) reported 30 minutes ago from Southall, England

  @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

• 
  Depraved Acid (@DepravedAcid) reported 34 minutes ago from Hounslow, England

  @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

• 
  Farhoud Chaparian (@ChaparianF) reported 34 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  Walee (@thebrownmayn) reported 35 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported 35 minutes ago from Kensington, England

  @EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 46 minutes ago from Richmond, England

  @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

• 
  Lucy Callis (@lcallis) reported 48 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

• 
  MarleneJohnson (@MGVanessaJ) reported 51 minutes ago from Southall, England

  When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

• 
  Vìncere. (@VictorJ1987) reported 57 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Dave Ahern (@CorkGourmetGuy) reported 60 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Deborah Sacks (@deborahsacks) reported 8 minutes ago

  Oddly, their chatbot still isn’t dealing with the issue! @bt_uk @EE

• 
  Oladapo Aina (@dapsycool_) reported 10 minutes ago

  @EE I travelled from Southampton to London for the Samsung x EE AI event on 5 April, 4pm. I had two valid tickets, but the store was closed and the event never happened. Time and money wasted. What’s the explanation and how will EE compensate attendees?

• 
  Sarah Jones #21 (@jonesy_laaa) reported 12 minutes ago

  @EE I’ve tried ringing and I’ve been on the phone twice this week to sort it out and after an hour, you guys hang up on me. Just give me back my refund please. It’s beyond a joke when my final bill was you was generated on the 18th March!

• 
  Tony Crystal (@TonyCrystals) reported 15 minutes ago

  @TheWobblyGamer @EE I had that same problem, tried calling the customer service. No answer. Hours on hold. Cancelled the DD in frustration. They slapped a £600 termination fee on me and sold it to a debt collector for £100. EE is a sewer.

• 
  Ian Bennett (@bernifresh) reported 19 minutes ago

  @ee Why can I not get 5G+ access on we business sim only. Just upgraded only to find out that even on an all-rounder tariff you cannot have access. I will have to cancel this upgrade and move network after 30 years (orange to ee account).

• 
  David Elliott (@DJE1007) reported 19 minutes ago

  @EE Hi, I am a new broadband customer & am trying to link it to your app. It keeps asking me for an account number which I can’t find, don’t seem to have an email with it on. How can I find out my account number? Thanks

• 
  Tobes (@theGrimey) reported 21 minutes ago

  @EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.

• 
  Brian Slater (@BrianSlater1976) reported 22 minutes ago

  @EE Reported issue nearly 3 hours ago still ongoing

• 
  AfterAllaDatSurgeryYourStillUgly (@Number1KenBarb) reported 24 minutes ago

  Is it just me or does @EE payment service never seem to work? Every month it’s the same issue and I have to call like it’s 2006 and spend 20 mins just paying my bill!

• 
  fiona (@fionach1) reported 25 minutes ago

  @EE plz can you fix my landline that has no line ? I need to be able to receive calls (health)