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EE Outage Report in Kingston upon Thames, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 12/03/2025 03:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: Southwark, Hackney, London, City of London, Croydon, Wandsworth, Paddington, Harringay, Hayes, Hammersmith, Redhill, Coulsdon, Mayfair, Wembley and Islington.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomHackney Internet
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomSouthwark Wi-fi
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

  • JKBartsHeart Jonathan Kelly (@JKBartsHeart) reported from Kensington, England

    @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

  • craig_mcrae Craig McRae (@craig_mcrae) reported from Lambeth, England

    @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

  • wanderlaurst lauren (@wanderlaurst) reported from Wandsworth, England

    @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.

  • HrHJamesKnight OnlyGayWorthKnowing (@HrHJamesKnight) reported from Spelthorne District, England

    @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

  • NeilHadley2 CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England

    @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

  • StuABedford Stuart A (@StuABedford) reported from Paddington, England

    Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • VixSeaman Lady Vix Seaxman (@VixSeaman) reported from Richmond, England

    Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • dougmortonagain Doug (@dougmortonagain) reported from Ealing, England

    @EE Hi, the issue has returned. I have no service again.

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • rmills461 🍸Roz 🍾 (@rmills461) reported

    You know when you get the frequent text from @EE saying our network doesn't work near you AGAIN please rely on wifi calling and then the ever reliable @KCOMhome is crap! This means I can't use my phone to call on so its pretty usless if my kids schools need me right now 😡😡

  • mhh02 james (@mhh02) reported

    @EE my internet speeds has dropped from average to very poor with in 1/2 a hour, I struggle to even down load my tweets

  • APrashant20 Shaan (@APrashant20) reported

    @EE And what am I supposed to do with that explanation when it's clear that it does not address the core of the issue.

  • AndyGordon7 Andy (@AndyGordon7) reported

    @ee having problems for last few months trying to resolve a problem with a trade in phone being lost in transit through no fault of my own my discount has now been stopped .

  • KatrinaBurns16 Katrina Burns (@KatrinaBurns16) reported

    Someone tweeted me to say that there is power outages in Scotland, maybe that is why the line was so poor on my telephone connection to @ScottishPower and not the fact that I didn't have a good signal which is supplied by @EE

  • howardgunn Howard (@howardgunn) reported

    @EE Thanks Stacey but i managed to eventually speak to someone. I will use the website to make a formal complaint that will hopefully be recorded, and possibly have some actual action to resolve the issue.

  • WolfieSmiffed Del-4Ri - Martian Earth Observer (@WolfieSmiffed) reported

    @EE I've been a customer for a long time, I made no error but now I'm inconvenienced, please assist, ta.

  • adz232 Adam Crawford (@adz232) reported

    @SDCForeverMe @O2 Move operator to @EE. O2 is falling appart as they rely on Vodafone to carry out work in half of the UK as they don’t own their own infrastructure in those places. Ik relying on a competitor is a foolish move. O2, wake up, buy and operate your own network in the west!

  • Abdulla1946 Jacquelina (@Abdulla1946) reported

    @EE did EE just skip past my post for advice? You obviously don’t value your customers and purely just want their money. I shall do my best to get the disabled elderly person to cancel all 4 contracts with you and take her money elsewhere 😡

  • John_Rooke John Rooke (@John_Rooke) reported

    Dear @EE, Your chat function is “down” and I tried calling and gave up after waiting for 25 minutes. I’ve emailed and followed online FAQS. How happy are you with this service, for a customer of over 25 years, with (a) not being available; and (b) not fixing the problem. (2/2)