EE outages and service status in Kingston upon Thames, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Kingston upon Thames, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 22, 5:32 AM GMT+1.
- Internet (59%)
- Wi-fi (18%)
- Phone (18%)
- Total Blackout (5%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 22: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kingston upon Thames, England
The most recent EE outage reports came from the following cities: Hammersmith, Twickenham, Ealing, Southall, Wandsworth, Hounslow, Weybridge, Fulham, Epsom, Sunbury-on-Thames, Brentford, Kingston upon Thames, Worcester Park, Feltham, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 10 hours ago |
|
Twickenham
|
Phone | 1 day ago |
|
Hammersmith
|
Internet | 3 days ago |
|
Ealing
|
Wi-fi | 4 days ago |
|
Southall
|
Wi-fi | 6 days ago |
|
Hammersmith
|
Wi-fi | 9 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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veronique enright☀️ (@Veronique7) reported from Esher, England@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Dave Ahern (@CorkGourmetGuy) reported from Merton, England@__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.
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James C Green (@jamesCgreen93) reported from Kingston upon Thames, England@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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TricolorGav (@gauravleo7) reported from Lambeth, England@EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x
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Kerry Harrison (@kerrylou94) reported from Southall, England@CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.
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Dave Ahern (@CorkGourmetGuy) reported from Merton, England@__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.
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Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England@EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic
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Jonathan Kelly (@JKBartsHeart) reported from Kensington, England@calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do
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Jamie Chapman Dixon (@Jamiecdixon) reported from Spelthorne District, England@EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam
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MarleneJohnson (@MGVanessaJ) reported from Southall, EnglandWhen you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.
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Pawlie (@Si11y3gg) reported from Richmond, England@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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TricolorGav (@gauravleo7) reported from Lambeth, England@EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband
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CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England@EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?
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Steve Murrell (@mobiasstrip) reported from Richmond, England@EE data service down in Twickenham. Do you know when it will be back up?
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Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE are your app and website down? Can’t log onto either
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shams (@SaaShamsu) reported from Wandsworth, England@Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected
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Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England@EE Hi, any idea when the network issues in SW4 will be fixed? Thanks
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Olga (@olgabudimir) reported from Wandsworth, EnglandCan’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs
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Matthew Barber (@Matt_Barber4500) reported from Wandsworth, England@EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jay-P-Gaming (@Xx_Jay_P_xX) reportedKind of weird that @EE have a shop willing to sell you phones in Stroud at GL5 1RR when for the last 6+ weeks you can’t even use their network there. No calls, no internet. Any chance of sorting your network in this postcode ? Or shall I start looking for another provider?
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Joe Gill (@Joesgill) reported@EE my signal is down in the SK22 area. The WiFi we log into is also down. I have tried the app (via a Vodafone hotspot connection), but your AI is sending me in circles.
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Colette Aitken (@ColetteDeanie) reported@EE For the second time in a week my EE tv mini box would not turn on properly with the remote. This is appalling! If I could cancel my contract I would but I’m tied into you until July 2027
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4Viewers (@4Viewers) reported@anitajaneharris @Channel4 @EE Hey Anita - would you still be having issues with #Channel4? Is this with the #C4Streaming service?
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Liam Parry (@liam_spx) reported@EE I ain't calling you as I do not want the call to be recorded or wait on hold for two hours like you usually do. I don't owe any money towards you, it isn't my fault your customer service agent forgot to cancel it
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tony roberts (@trobbo38) reported@EE shocking customer service, shocking service
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fiercebadger64 (@fiercebadger64) reported@EE Albania is a problem for calling ! see your own commutity chats you are not helping me in an emergency situation U ARE NOT HELPING
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ALL WEDNESDAY RNT WE (@owlsfan4eva) reported@Streffie @EE I’ve had same issues since yesterday and not one single person can rectify it
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Brian Slater (@BrianSlater1976) reported@EE This is becoming ridiculous. WiFi connection is so slow and still no mobile signal. Can hardly check for updates l.
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Liam Parry (@liam_spx) reported@EE Your customer service is appalling - why have I been contacted by Advancers about a debt towards you when I told your CS to cancel it two months ago for free Additionally when I have tried to pay the bill it has told me that EE servers are down and to try again.