EE outages and service status in Kingston upon Thames, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Kingston upon Thames, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received May 9, 2:44 PM GMT+1.
- Internet (50%)
- Phone (25%)
- Wi-fi (19%)
- Total Blackout (6%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at EE
EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kingston upon Thames, England
The most recent EE outage reports came from the following cities: Hammersmith, Southall, Ealing, Wandsworth, Richmond, Twickenham, Hounslow, Weybridge, Fulham, Epsom, Sunbury-on-Thames, Brentford, and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Total Blackout | 3 days ago |
|
Southall
|
Internet | 4 days ago |
|
Hammersmith
|
Internet | 10 days ago |
|
Hammersmith
|
Internet | 12 days ago |
|
Ealing
|
Internet | 14 days ago |
|
Southall
|
Phone | 14 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Martin Tull (@MartinTull1) reported from Southall, England@EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.
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Tania Hinds (@TaniaTells) reported from Lambeth, England@EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?
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Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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Ewan Stevenson (@EwanJStevenson) reported from Merton, England@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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T y k e (@tykeharvey) reported from Worcester Park, England@ee 5G is worse than there 4G it never blood loads anything
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Dan Taylor (@danthomastaylor) reported from Lambeth, EnglandReally frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
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#Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported from Kensington, EnglandWhy is my 5G not working ffs fix this @EE
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veronique enright☀️ (@Veronique7) reported from Esher, England@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Paul Modley (@pmodley) reported from Ealing, England@JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision
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Dave Ahern (@CorkGourmetGuy) reported from Merton, England@__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.
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LL.b (hons) Lawyer (@PNagle72) reported from Southall, England@EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.
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Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported from Southall, England@EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.
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Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England@EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now
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Vìncere. (@VictorJ1987) reported from Brentford, EnglandThanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Doug (@dougmortonagain) reported from Ealing, England@EE hi, I have no signal in W5, is there a fault?
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sandra oneill (@sandraspeccy) reported from Hammersmith, England@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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Kerry Harrison (@kerrylou94) reported from Southall, England@CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Richmond, England@dmills87 @EE I agree with you, they should really support quick transfer!
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Richmond, England@EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?
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Anit (@anit3) reported from Brentford, England@EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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John Spartan (@NapoleonWilson_) reported@GoToThePictures @EE It ain’t meant for your phone signal buddy !
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Gordon Murdie (@GordonMurdie) reported@EE Have a peek at the Consumer Protection (Amendment) Regulations 2014 - your colleague thought this was too old to apply! Key point is, you are charging me over £20/month more than the advertised cost of your service. It's not a good look.
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Dean Hazell (@Deano01973) reported@EE do you offer broadband and TV similar to @virginmedia? I am looking to move away from Virgin as they have charged me a late payment fee which was down to an error they made.
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TankMatt and 452 other people (@tank_matt) reported@EE That’s the issue I can’t call and your contacts dont work
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Bruce A Wayne (@AWayne26231) reported@EE i’m off EE having a better service being a long-term customer here and I’m paying 300 pound for my phone bill and now you’ve increased it by an extra 4 pound is very cheeky. I know April have an increase every April but as a long-term customer, should my bill get cheaper
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Gordon_Stewart ⚓ (@GordonStewart_) reportedThe mobile phone signal in the UK is abysmal. 2026 & struggle to get a signal. @EE
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Slimming World With Lord Paul (@SWWithLordPaul) reportedWhat’s the ongoing issue with my damn WiFi @EE ?? Constant buffering when I have FULL FIBRE WIFI 7?
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Micky Jones (@MickyJones_) reported@HappyDa63374790 @EE I would use the website but the drop down bar for choosing device doesn't work so I can upgrade a device. Both knackered
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Boonana (@Boonana2704) reported@EE I have spoken to samsung regarding getting some galaxy buds repaired and they directed me to yourselves. Can I DM you regarding my issue and get a quote please?
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Le Coq (@LeCoq_79) reported@Ladydollx_ @EE I had a similar issue when they switched BT internet over to @EE. They insisted I’d get the same plan for the same price, but delivered a far lower plan and then tried to charge me for the upgrade. Eventually the call logs were “lost” and they matched the original offer.