EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Ealing, Hammersmith, Mitcham, Hounslow, Southall, Hampton, Shepperton, East Molesey, Wandsworth, Feltham, Epsom, and Kensington.

City	Problem Type	Report Time
Ealing	Phone	4 hours ago
Hammersmith	Internet	7 hours ago
Mitcham	Phone	6 days ago
Hounslow	Phone	6 days ago
Southall	Internet	7 days ago
Hammersmith	Total Blackout	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Pawlie (@Si11y3gg) reported 47 seconds ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Craig McRae (@craig_mcrae) reported 3 minutes ago from Lambeth, England

  @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

• 
  Sutton Carers Centre (@SuttonCarers) reported 6 minutes ago from Epsom and Ewell District, England

  @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

• 
  James Vertigan (@jamesvertigan) reported 20 minutes ago from Ealing, England

  @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 21 minutes ago from Epsom, England

  Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

• 
  Dave Ahern (@CorkGourmetGuy) reported 26 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported 26 minutes ago from Hounslow, England

  @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

• 
  Andrea Gillis (@angegillis) reported 28 minutes ago from Lambeth, England

  @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

• 
  Luis Andrés (@Luis_AndresM) reported 28 minutes ago from Richmond, England

  @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

• 
  Ewan Stevenson (@EwanJStevenson) reported 33 minutes ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

• 
  Lucy Callis (@lcallis) reported 35 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

• 
  Matias Cervi (@Tute) reported 35 minutes ago from Lambeth, England

  Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

• 
  Charli R (@RojasLahoz) reported 38 minutes ago from Brentford, England

  @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 39 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  Mohamed Mahdi (@Mohamed87268245) reported 47 minutes ago from Brentford, England

  @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

• 
  Jonny Pugsley (@jonathonfp) reported 53 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  CFCHadders (@NeilHadley2) reported 53 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  john durant (@johndurant63) reported 53 minutes ago from Brentford, England

  @EE need help with upgrade phone not delivered

• 
  Mariam Michtawi (@MariamMichtawi) reported 55 minutes ago from Brentford, England

  @EE I did twice but still the same. It seems many are facing the same problem!

• 
  lauren (@wanderlaurst) reported 60 minutes ago from Wandsworth, England

  @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nathan aka JB (@Dynamo24) reported 9 minutes ago

  @EE nothing but bad service trying to get better price on broadband. Spent over 40 mins on phone and then wasted 1 hour 40 mins on online chat .. Trustpilot response lousy .. #poorservive #broadband

• 
  Clare Hepworth OBE (@Hepworthclare) reported 13 minutes ago

  @EE None of the options set out in the menu cover my complex issue. I am effectively paying for a phone -18 months into a contract -which is unusable. The store not able to sort it. I had to buy another phone. I need to know your complaints procedure. Store manager - appalling.

• 
  Union Jack 🇬🇧 (@jeffmar9999) reported 15 minutes ago

  @EE Why can't I get any 4g signal anywhere when I go shopping and have to rely on shops WiFi? You provide a service that isn't fit for purpose at all, absolutely terrible. Are we back in the year 2000?

• 
  Mr Gray (@Monetization26) reported 16 minutes ago

  @EE If you DM me and then I’ll reply with my details and then a senior complaints manager can call me. If not cancel my service and I’ll take my business elsewhere!!.

• 
  Lisa Lewendon (@little_lisa85) reported 18 minutes ago

  @EE Can you tell me if my WiFi is down in Lowestoft

• 
  Martin Elliker (@MartinElliker) reported 19 minutes ago

  @EE Let down by what service - I really wish I’d had a service to be let down by - a 💩organisation doing what you do - voted ‘the best company 25 times’ in what universe was that ? Frustrated doesn’t even start to cover it.

• 
  Martin Elliker (@MartinElliker) reported 20 minutes ago

  @EE finally after 18 days I can stop posting piles of 💩 18 days it has taken to get my WiFi service that was great through BT to be transferred over to their partner EE - now just need to check everything works as it should including my TNT sports - let’s see shall we !!!!

• 
  Martin Elliker (@MartinElliker) reported 21 minutes ago

  @EE well well, I’ve just received a letter from yourselves at EE stating that my complaint has been closed ! Who says it is - certainly not me and I have not in any concept closed my complaint against you as an organisation- How do you even exist pulling stunts like this - about time ofcom was alerted to your underhand ways of working and billing - since the 11th August I’m being charged for TNT sports which I still can’t access - so don’t tell me this complaint is closed beauties far from being closed as I state - what a 💩

• 
  Allan (@banx82) reported 21 minutes ago

  @j199024 @EE It goes down every month. I’m sick of them, I was with sky for 20 years and can’t remember the internet ever going down. I’ve been with @EE for 2 years and it goes down every month. Also it’s nowhere near as fast as they claim

• 
  Marc Lancaster (@Kiefer1667) reported 22 minutes ago

  @EE can anyone advise when the signal will be fixed in wa11 area, nothing for 3 days and unable to get any answers on the chat online on the app, thanks....