EE Outage Report in Kingston upon Thames, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: London, Hackney, City of Westminster, Epsom, Southwark, Croydon, Uxbridge, City of London, Gerrards Cross, Kensington, Islington, Fulham, Hounslow, Richmond and Ruislip.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| City of Westminster |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Ayo
(@ChocOnTour) reported
from
Hackney, England
@EE has the worst internet. Can’t believe how bad it’s Wifi is
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Linzie Hunter
(@linziehunter) reported
from
Camberwell, England
@I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
@EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.
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CharlieH 💙
(@MissCharlesV) reported
from
Merton, England
Hi @EE I’m a customer but won’t be if you become involved with #GBNews
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The Mitchell Brothers
(@MrMitchell) reported
from
Hackney, England
@EE Hello I demand an answer why is the network not working!!!...
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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pavlin yankov
(@paulondon666) reported
from
Lambeth, England
@EE Good morning. Why have you suspended my Pay as go service ?
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE are your app and website down? Can’t log onto either
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Lawen Lawko Karim
(@LawenLawko) reported
from
Croydon, England
Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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tamara m
(@tamara_mbz) reported
from
Hammersmith, England
Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?
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Robert Delamere
(@robertdelamere) reported
from
Camden Town, England
Hi @EE, I was on Orange since I started using mobile phones and switched to you almost as soon as you took them over. But I will switch service provider immediately if I hear of one EE advert placed on that channel. #DontFundGBNews
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Shanny
(@MissShannyToms) reported
from
Brentford, England
@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?
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camisyfl
(@camisyfl) reported
from
Camden Town, England
@EE Won’t b happening . Service is awful. Beat to change operator. Thank u
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G R A Y B U R N
(@PaulGrayburn) reported
from
City of London, England
@EE But I’m expected to carry on paying for a poor service?
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Stephen Hines
(@hines_stephen) reported
from
Camberwell, England
Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Shannon
(@shannonsmith_97) reported
@EE I still need some help with something! Shall I PM you guys?
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Keith Pates
(@KeithCP2) reported
@EE Hi Mark, First of all I do not have a Direct Debit my Bill is supposed to come by email as it has done for the last 2 years previous to the last 2 Months A letter is on it's way Tomorrow first class post wigth all Evidence enclosed about The Attrocikous Customer Service Yesterday
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Jen ♠️
(@jennyreyn) reported
@EE Trying to top up my online account so I can buy roaming data while away but can't access my account, the app "has issues"... really relaxing start to my holiday. Any idea when I will be able to do this?
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Michael McDonagh
(@247SecurityManc) reported
@EE best communication, best customer services, best this best that you say but your payment part of the app has never really worked. Time to put some resources into that, instead of customers having to go to the website or have a dreaded direct debit
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Ben Trengove
(@bentrengove) reported
@EE new version of the app is terrible, please fix it so the log in was a simple as the previous version.
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Keith Pates
(@KeithCP2) reported
@EE Hi Ashleigh, Thanks for contacting me but it is too late now, I will not be treated like this Virgin is in the hands legally of Citizens Advice and Trading Standards, if Customer Service did their job my Bill should come by Emal like the last 2 years, someone changed it
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Vas
(@tavonyms) reported
@EE So if you can't provide her with a signal in her own home (even though your ads are constantly telling us that you are the best network) can she cancel her contract early without penalties and move to a supplier who can provide her with a signal?
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Sarah Harris
(@SarahLouiseH68) reported
@EE I have been without WIFI for 6 days and you persistently tell me it’s @OpenreachHelp however, they have no outrage. When are you going to update your system and provide me with the service I am paying for?
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Luna
(@orionastarmoon) reported
@EE Rubbish network in Surrey area. 2 bars of signal dropping to 1, 4G dropping to 3G when this doesn’t normally happen. Been told there is nothing going on and signal is fine. Not my phone. Sick of this now!! Also, when will 5G be coming to KT22 area? This is frustrating
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Kristian, Known Warlock
(@Kritigri) reported
@EE Oh fair, I totally missed the fact that it came with an additional controller, my apologies! Still £25 or so over value but definitely not as bad as I made out haha