EE Outage Report in Kingston upon Thames, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at EE
EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: London, Hackney, Croydon, Wembley, Southwark, Camden Town, City of Westminster, Epsom, Northolt, Paddington, City of London, Hammersmith, Harringay, Weybridge and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Hackney |
TV | |
| Croydon |
Internet | |
| London |
Internet | |
| Wembley |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Alana H. #GTTO #JC4PM2019
(@Athemis2014) reported
from
Hackney, England
@helensclegel @EE @Hyperoptic I understand, they should compensate you while you don't have service. At least
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!
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Owenden
(@owenden172000) reported
from
Hounslow, England
@ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.
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Joshua Van Der Sluys
(@icaruskarin) reported
from
Brentford, England
Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭
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Simon ~ 📱👔📹
(@eggwhisk) reported
from
Camberwell, England
@dtyates @Qualcomm @OnePlus_UK @oneplus @EE No thou dost noth. I'm bad at this. 😜
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Matty
(@Matty_Est1980) reported
from
Camden Town, England
@EE I've spoken to about 12 people from EE so far! Asked for a PAC code got a PUK code. Had to go back only to be told i can't have a PAC code for 24 hours and they will ring my EE phone (That never works as EE is always down) to give it to me. lol You can't make this stuff up.
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄
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Paul Hooray Forrester
(@cookie_985_) reported
from
Richmond, England
Anyone else on @EE having problems with the network
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Samuel Quandoh
(@squandoh) reported
from
City of London, England
@EE I have EE fixed landline in a house I moved out in 28 Sept 2018. I want to terminate the service, can I keep my phone number to use whenever I get a new accommodation.
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Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.
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Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.
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Tianna, the Writer 🌺
(@rebirthoftee) reported
from
Brentford, England
@EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.
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charika kiriwandala
(@CkCharika) reported
from
Camberwell, England
@EE please help Sri Lankan’s with call charges and msg rates. We need to check our families.
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Gary McAllister
(@GaryMcAllister) reported
from
Camberwell, England
Coverage a London Bridge is awful... @EE
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Niall McDougall
(@niallmcdougall) reported
from
Lambeth, England
@ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.
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Barry mcardle
(@Bjmcardle) reported
from
Wandsworth, England
@EE Great Customer service from these guys. Very prompt response
EE Issues Reports
Latest outage, problems and issue reports in social media:
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diana binks
(@BinksyDB) reported
@EE Way too late. I will be cancelling my account . Absolute unhelpful way of offering customer service on a Twitter chat!
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🏴 Wullie 78 🏴
(@Deerhunter656) reported
@EE Worst service going
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Angry Bald Man
(@Angry_Bald_Man) reported
@EE At EE we're committed to providing excellent customer service. (Pause) This office is now closed. To be fair if they don't answer the phone at least they cannot f%ck it up any further.
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Eric Mann
(@EricMan85350719) reported
@EE @rootmetrics Best Network?!? A friend got EE iPhone bad reception in his area took it back..TERRIBLE CUSTOMER SERVICE! handed handset back filled in paperwork...last Monday got demand for £1700!!! & threat of court action...EE PROMISED to phone by Saturday...it Sunday & no contact PATHETIC!
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paul cleasby
(@paulcleasby) reported
@EE your network is down
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A
(@sleepyboyblue) reported
@EE Do you have signal boosters? I have raved about how good signal is but this has totally let me wanting to leave EE
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Alexander
(@XanBaldwin) reported
@EE I don't dispute that the phone itself is good. Overall I'm enjoying it but I'm surprised that the paint on the sides is chipping so easily. I never had this issue with my piano black S8
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Mr Pink
(@Thee_Mr_Pink) reported
@EE Doesn’t help me now though. So although I appreciate you will take this feedback on I will be taking a complaint as far as I can go as the advisor who spoke to me yesterday agreed that this information should have been given.
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XyZed1000
(@XZed1000) reported
@EE Sorry for any delay, I was without service for almost two days, after a few restarts the problems seemed to eventually go away. This happened a while back and it was the same issue, this one lasted longer though.
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mike atkinson
(@micky69er) reported
@EE shocking, the level of customer service isnt there anymore. Home working means the staff dont have access to managers to make decisions. It’s sad really great network when it’s working. Unfortunately its now time to look at change its sad as been with you 27 yrs!!