1. Home
  2. Companies
  3. EE
  4. Kingston upon Thames, England
EE

EE Outage Report in Kingston upon Thames, Greater London, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Kingston upon Thames come from postal codes KT1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: London, Wembley, Croydon, Hammersmith, City of Westminster, Southwark, Tower Hamlets, Wandsworth, Greenford, City of London, Thornton Heath, Hounslow, Camden Town, Waltham Forest, and Redhill.

CityProblem TypeReport Time
London Internet 1 hour ago
London E-mail 4 hours ago
Wembley Internet 4 hours ago
Wembley Wi-fi 4 hours ago
Wembley Wi-fi 4 hours ago
Wembley Internet 6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • vodaka_orange
    shezza_bezza (@vodaka_orange) reported from Paddington, England

    Since @EE put my bill up (WITHOUT NOTIFICATION!!!) my internet has been VERY slow. Taken 20 minutes to get @primevideouk to load. Then nothing but buffering. @BBCiPlayer is STILL loading. Such bullshit!

  • arigork
    Ari Gork (@arigork) reported from Camden Town, England

    Hi @EE following up with a known outage issue in the NW3 area. Apparently your engineers know about this and have been working on it for a few weeks now. Voice calls and data services affected. Looking forward to your response. Tnx

  • Alsyamate
    Alan Davey (@Alsyamate) reported from Camden Town, England

    @EE my signal in the nw32qg area Hasn't worked properly for weeks a basic SMS message takes for ever to send it's not the best network as kevin bacon recs is it #nothappy #EE

  • GBsBestElvis
    Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • williada60
    David Williams (@williada60) reported from Lambeth, England

    @EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up

  • HiraNav
    Nav Hira (@HiraNav) reported from Southall, England

    @EE Reception has gone poor, very poor in this location, struggling we have EE broadband also

  • kIaudiagorska
    🧚🏻‍♀️ klauds (@kIaudiagorska) reported from Southall, England

    @EE please fix up the service on your network it’s unbelievably shit

  • sxcmitha
    Salima Chitalya Mitha (@sxcmitha) reported from Islington, England

    @EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.

  • ByGeoffW
    Geoff Whitehouse (@ByGeoffW) reported from Lambeth, England

    @nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬

  • bosswhitta
    David Whittaker (@bosswhitta) reported from Camberwell, England

    @MarcAllera @EE @VodafoneGroup @TheO2 Ps, tweeted using WI-FI signal as 4g wasn’t working...

  • cobartlett
    Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • Alsyamate
    Alan Davey (@Alsyamate) reported from Camden Town, England

    @EE The building I work in high up it's ok but outside o street level terrible service calls and SMS

  • pascalles_p
    Pascalle's Pendulum (@pascalles_p) reported from Camden Town, England

    @EE signal on my area is down!!! it’s been for over a week now! This is getting inn acceptable 😢

  • crabrc
    Rob Crabtree (@crabrc) reported from Lambeth, England

    . @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2

  • borstalgran
    barbara welford (@borstalgran) reported from Camden Town, England

    Look out for a very good phishing, ostensibly from @EE, very effective. Even drop down menus work.

  • jonnyrotton1989
    Jon. (@jonnyrotton1989) reported from Islington, England

    Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems

  • williada60
    David Williams (@williada60) reported from Lambeth, England

    @EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this

  • stevoavfc84
    steven millard (@stevoavfc84) reported from Colnbrook with Poyle, England

    Samsung Samsung Samsung, I thought the last phone was good but DAMN you've blown the ******* roof off. @EE get ready I want one NOW!!! And I'm officially out of contact wahoo

  • GBsBestElvis
    Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • DJTEESHOW
    T-Boogie (@DJTEESHOW) reported from Camberwell, England

    WHY IS @EE SO BAD... YOUR SECURITY IS SO SHIT

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • bournemonkey
    Simon McPherson (@bournemonkey) reported

    That moment when u get cut off whilst being transferred to another area on a call to @EE customer services after 47mis 🤬🤬

  • 68Langers
    Andrew 💙 🇪🇺 (@68Langers) reported

    @EE Overpriced crap. Android every day of the week for me and all sensible people

  • howardgunn
    Howard (@howardgunn) reported

    Hey @EE @SamsungUK thanks for the shiny new S21. One problem though. I have no way of charging it up. A USB(c) to USB(c) is supplied but i know of no uk plug sockets that accept USBc so how do i now use the shiny new phone?

  • Gazbraithwaite
    Gaz (@Gazbraithwaite) reported

    @EE what’s going on with My EE online. Always says there’s an issue been like it months. Can’t top up my data sim.

  • AH_SeanR
    AH_SeanR (@AH_SeanR) reported

    @ThreeUKSupport A Samsung Galaxy S21 on 5G, looking forward to this better plan, @EE were charging me for a second device I never agreed to for almost 2 years

  • Lorenzo1207
    Lorraine Smith (@Lorenzo1207) reported

    @EE It appears to have been down for best part of 24 hours but finally managed to access my upgrade options. Thank you.

  • Ray32200186
    RAY of sunshine (@Ray32200186) reported from Winkfield, England

    @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

  • OrenRay
    O R E N R A Y (@OrenRay) reported

    Never ending issues. Can't get my BT ID to register for BT Sport with @EE

  • actionspouser
    WILL (@actionspouser) reported

    @EE my phone is cut off due to non bill payment (money issues). My phone is dual sim. Can I insert a EE payg simcard and it work?

  • FairyMapowder
    Fairy Mapowder (@FairyMapowder) reported

    @Whittingt12Dick @EE My account was locked as a result of this, Support wasnt doing anything over 30+ days since first reported. All access denied , I was so confused not until someone referred me to Unitask_assist on Instagram who help me to reactivate it so of course they can help.