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EE Outage Report in Kingston upon Thames, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 12/04/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: Paddington, Hackney, Camden Town, London, City of London, Hounslow, Southwark, Croydon, Wandsworth, Harringay, Hayes, Hammersmith, Redhill, Coulsdon and Mayfair.

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City Problem Type Report Time
United KingdomPaddington Total Blackout
United KingdomHackney Phone
United KingdomCamden Town Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • Kelly_Hopkins Hoppy (@Kelly_Hopkins) reported from Ealing, England

    Afternoon. @EE anyway of checking stock at stores as they never answer the phone!

  • jacksneddon_0 Jacksneddon (@jacksneddon_0) reported from Wandsworth, England

    Hey @EE I wonder if you could help me my 4g on my Samsung s8 does not seem to connect properly when I use it is there a way to fix this issue

  • kdrickards Keyth (@kdrickards) reported from Camberwell, England

    @EE been with you just over a year and had two price hikes. At what point can I leave your network as I didn’t sign up to such a big hike in just over a year. I guess we are paying for your 5G

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.

  • arigork Ari Gork (@arigork) reported from City of London, England

    @DazzlerSDC @EE @EEHelpdesk You lucky. Have never managed to get conference calling working via the phones native feature.

  • Darkberry87 KINGDARKBERRY (@Darkberry87) reported from Croydon, England

    Some one in @EE needs to get hold of me ASAP and explain to me why in2019 your NETWORK is still the worst to ever grace the plant earth!!!

  • joelazdrums Joe Lazarus (@joelazdrums) reported from Hackney, England

    @EE Thanks I have done so. I need to go out soon and I have no service at all 😫

  • eugeniearrow eugenie arrowsmith (@eugeniearrow) reported from Hammersmith, England

    @EE just so appalled at the poor communication. Why is it okay to walk in and upgrade a phone but not to walk in a pick up a SIM. #eehypocrites #poorcustomerservice #eeuseless #eeinconsiderate #eephonefury #eerubbish

  • Stueypot Stuart Ions (@Stueypot) reported from Croydon, England

    @EE lads not been able to make calls for 4 hours now. Along with Palace getting pumped by Brighton this is not improving my mood. Help

  • Batchala Abby-Kate Batchelor (@Batchala) reported from Lambeth, England

    Wow you guys. Been overcharged for about five months with no one able to tell me why. Telling me it’s gonna cost me over £300 to cancel a contract that was midsold to me as a cheaper price. You weren’t able to help when my original phone was lost 1/2 @ee

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.

  • arigork Ari Gork (@arigork) reported from City of London, England

    @EE Possible network issues making and receiving calls in London area.

  • Batchala Abby-Kate Batchelor (@Batchala) reported from Lambeth, England

    And now with a phone I bought elsewhere which is becoming unusable, you are unable to help or even cut down my price plan. DO NOT USE @EE . That’s the moral of the story. They will lie and cheat and put you in impossible positions. Also shout my details across the shop 2/2

  • OnlyMe66666 Bruno🎗 (@OnlyMe66666) reported from London, England

    @EE your website and changing login details is a nightmare

  • MistaLorraine Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, England

    @EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves

  • javineisaslag K. (@javineisaslag) reported from Hillingdon, England

    @ee have the worst customer service staff man. Just spoke to them about a refund and was given facts that didn't add up by a "manager" Antony from Ireland. Damn, will be calling back to complain tomorrow. Would never, ever go back.

  • kdrickards Keyth (@kdrickards) reported from Camberwell, England

    @EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.

  • jfrncs_ John Francis (@jfrncs_) reported from Camden Town, England

    I’m connected to a 4G service in central London but the service is slower than the old GPRS. Interesting to see that @EE recently one best network in Birmingham. Experience on the ground is utter shite if anyone bothered to step outside EE HQ and take a look.

  • arigork Ari Gork (@arigork) reported from City of London, England

    @DazzlerSDC @EE @EEHelpdesk They don’t support this feature. I’m also baffled as we not in the 19th century anymore :)

  • PantevPlamen Plamen Pantev (@PantevPlamen) reported from Merton, England

    That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • WarGho5t War Ghost (@WarGho5t) reported

    @EE Your website is so bad, trying to upgrade a phone sub, but it won't take it me to that, it takes me to another phone on the account!!!! yet i can do it on the app...

  • cocobumgo cocobumgo (@cocobumgo) reported

    @EE @BAFTAScotland @EE i've seen crappy broadband provider in my life.. but you guys.. Just wow.. if you are not able to provide just normal service in central London, where can you? Just a disgrace.. in 4month the service has been cut for a month... if anyone considers EE for their home runaway..

  • itstomwoo Tom (@itstomwoo) reported

    @EE Yeh it does that’s what I can’t get my head around it’s android so it doesn’t show 4g or h+ etc just shows the signal strength

  • 1800freddie Freddie (@1800freddie) reported

    @EE app never works. 0 data remaining all the time. Never any info on boosts. You have to question if you are getting all the data you pay for because it never matches what your phone says.

  • Phoenixrahman Phoenix Rahman (@Phoenixrahman) reported

    @EE @mezzle So you can reply to this person tweet but not mines about the same issue? Not very good customer service. There should also be a notice if @EE is aware of this issue.

  • _EdThompson Edward Thompson (@_EdThompson) reported

    I was with Orange / @EE for nearly 30 years. Then my screen broke one day and I was told that EE could fix the screen only if they wiped my phone, I'd lose the first year of my twins baby photos/videos. I declined but the EE store person wiped the memory card anyway Hello @O2 !

  • fightfan_memes Fightfan_Memes! (@fightfan_memes) reported

    “We are receiving a high number of calls” is most companies excuses now for cutting back on back office support @EE your new rapid service is 💩

  • Kittykat0785 Kat James (@Kittykat0785) reported

    @EE whats going on? I went from Birmingham to Portsmouth yesterday and never got better than H signal??

  • peternewstead1 𝕂𝕟𝕒𝕤𝕙𝕖𝕣 😬🤪 (@peternewstead1) reported

    @EE You don't understand. My router is fine. My signal is fine. I am trying to establish if my new 2 year contract is fine.

  • matttombs 🦞Matt Tombs l The Lobster (@matttombs) reported

    I have 4GEE dongle. I have £30 credit. I can’t buy data with it though as your page has broken @EE. What should i do?