EE Outage Report in Kingston upon Thames, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: London, Kensington, Hammersmith, Coulsdon, Hackney, City of Westminster, Harringay, Ealing, Southwark, Croydon, Tower Hamlets, City of London, Hounslow, Wembley and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Kensington |
Internet | |
| Hammersmith |
Internet | |
| Coulsdon |
Internet | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Ari Gork
(@arigork) reported
from
City of London, England
@DazzlerSDC @EE @EEHelpdesk You lucky. Have never managed to get conference calling working via the phones native feature.
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Bruno🎗
(@OnlyMe66666) reported
from
London, England
@EE your website and changing login details is a nightmare
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Keyth
(@kdrickards) reported
from
Camberwell, England
@EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.
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KINGDARKBERRY
(@Darkberry87) reported
from
Croydon, England
Some one in @EE needs to get hold of me ASAP and explain to me why in2019 your NETWORK is still the worst to ever grace the plant earth!!!
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Abby-Kate Batchelor
(@Batchala) reported
from
Lambeth, England
Wow you guys. Been overcharged for about five months with no one able to tell me why. Telling me it’s gonna cost me over £300 to cancel a contract that was midsold to me as a cheaper price. You weren’t able to help when my original phone was lost 1/2 @ee
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Plamen Pantev
(@PantevPlamen) reported
from
Wandsworth, England
@EE The worst experience ever in my life in the UK with network provider ! Having sick member of family back home in Bulgaria and not able to call because I am seen as new customer that hasn’t proved his ability to pay two bills yet! What a disgrace! Wrong marketing! No to EE!
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eugenie arrowsmith
(@eugeniearrow) reported
from
Hammersmith, England
@EE just so appalled at the poor communication. Why is it okay to walk in and upgrade a phone but not to walk in a pick up a SIM. #eehypocrites #poorcustomerservice #eeuseless #eeinconsiderate #eephonefury #eerubbish
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Hoppy
(@Kelly_Hopkins) reported
from
Ealing, England
Afternoon. @EE anyway of checking stock at stores as they never answer the phone!
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Abby-Kate Batchelor
(@Batchala) reported
from
Lambeth, England
And now with a phone I bought elsewhere which is becoming unusable, you are unable to help or even cut down my price plan. DO NOT USE @EE . That’s the moral of the story. They will lie and cheat and put you in impossible positions. Also shout my details across the shop 2/2
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Stuart Ions
(@Stueypot) reported
from
Croydon, England
@EE lads not been able to make calls for 4 hours now. Along with Palace getting pumped by Brighton this is not improving my mood. Help
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Joe Lazarus
(@joelazdrums) reported
from
Hackney, England
@EE Thanks I have done so. I need to go out soon and I have no service at all 😫
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Alex Irons 🇪🇺
(@IRONSBREW) reported
from
Brentford, England
@EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.
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Alex Irons 🇪🇺
(@IRONSBREW) reported
from
Brentford, England
@EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.
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Plamen Pantev
(@PantevPlamen) reported
from
Merton, England
That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame
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Keyth
(@kdrickards) reported
from
Camberwell, England
@EE been with you just over a year and had two price hikes. At what point can I leave your network as I didn’t sign up to such a big hike in just over a year. I guess we are paying for your 5G
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K.
(@javineisaslag) reported
from
Hillingdon, England
@ee have the worst customer service staff man. Just spoke to them about a refund and was given facts that didn't add up by a "manager" Antony from Ireland. Damn, will be calling back to complain tomorrow. Would never, ever go back.
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Ari Gork
(@arigork) reported
from
City of London, England
@EE Possible network issues making and receiving calls in London area.
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Mr Lorraine
(@MistaLorraine) reported
from
Kingston upon Thames, England
@EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves
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Ari Gork
(@arigork) reported
from
City of London, England
@DazzlerSDC @EE @EEHelpdesk They don’t support this feature. I’m also baffled as we not in the 19th century anymore :)
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John Francis
(@jfrncs_) reported
from
Camden Town, England
I’m connected to a 4G service in central London but the service is slower than the old GPRS. Interesting to see that @EE recently one best network in Birmingham. Experience on the ground is utter shite if anyone bothered to step outside EE HQ and take a look.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Conor Lambert
(@Conorlambert10) reported
@EE afternoon guys wonder if you could help me, I ordered a sim only contract on the 16th June for my dad and he still hasn't received the sim card. How do we go about this as its stated to only 2-3 working days for delivery. Cheers Conor
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NotAnotherComicCon
(@NACCBirmingham) reported
@EE have been on phone to you for just short of 90mins, both waiting and on call. None of the customer services options being offered actually solve the issue I’m having, at what point do you stop trying to charge me more money for you not solving the problem? #NoCustomerService
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Sue Evans
(@Suepross7) reported
Six days later and another @EE signal outage in Gloucestershire
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⎊ JΛᄃK ⎊
(@Captainbeard22) reported
Hi, @EE I picked up a new device from you guys today and was told the Watch4 I purchased as well could be connected to another device not on EE. Via Bluetooth. I've tried countless times to connect it but it won't be found on the device not connected to your network.
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Detecting Retro 💾
(@DetectingRetro) reported
@EE Please hurry up and fix your horrendous web site. Thanks.
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Miss Hillsmith
(@MissHillsmith) reported
@EE @WeAreOpenreach Hi! due to move tomorrow, internet apt for Friday. Move delayed until Friday 12/1pm. Is there anyway we can have a confirmed 12/1pm apt for broadband fitting? Pls help! Thanks 🙏🏻
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Michelle Thompson
(@MichelleThomps1) reported
@EE how come I have a new phone and I’m on a call and it says call failed! There is no sim in the phone and my signal is fine and I’m on wifi calling.
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Mike Mackay
(@mmackay65) reported
@EE been having issues with signal, been going on for a couple of months now, I've reported the incident and the only suggestion was to switch to WiFi calling, this has fixed the issue at home but everywhere else I still have nothing.
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Scotch Square Sausage
(@sssausage1488) reported
@EE But hypothetically, if the max she can receive is 9/10mb and she's paying £62 a month for 250mb, what stance do EE take? Surely anyone can see that's not right to let her continue paying that much for such poor service?
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Tamara Davison
(@tamaradavison_) reported
Hey @EE. It's been two weeks since my Sim was wrongly cut off. Can you tell me why I've visited four EE stores and spoken to countless customer services reps to get it back ... and you can't help me... but you want to still charge me?