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EE Outage Report in Kingston upon Thames, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 12/05/2025 09:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: Camden Town, London, Hounslow, Paddington, Hackney, City of London, Southwark, Croydon, Wandsworth, Harringay, Hayes, Hammersmith, Redhill, Coulsdon and Mayfair.

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City Problem Type Report Time
United KingdomCamden Town Phone
United KingdomLondon E-mail
United KingdomHounslow Phone
United KingdomPaddington Total Blackout
United KingdomHackney Phone
United KingdomCamden Town Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.

  • Lynseym247 Lynsey (@Lynseym247) reported from City of London, England

    @AndrewWebbLFC @EE That’s exactly what I was thinking! Glad it’s not just me, the signal has been poor for weeks

  • A_L_REID ALRII (@A_L_REID) reported from Islington, England

    @EE This is not a one off issue it is CONSTANT

  • tpotter2890 Timothy Potter (@tpotter2890) reported from Kensington, England

    Another awful day of disrupted broadband service from @EE in central London. I suspect the excuse today will be the weather.

  • kearneykd Kieran (@kearneykd) reported from Brentford, England

    @EE As a local resident it means my @EE service is awful, which I'm reminded of every time I walk past the stadium and see EE plastered all over it. It took 20 minutes for my first tweet to send. Absolutely terrible. Kieran (not Keiran)

  • jonohall1984 Jono (@jonohall1984) reported from Camden Town, England

    @EE Oh no. It was actually a compliment. No one else on other networks was getting a signal at Wembley but I was.

  • vodaka_orange shezza_bezza (@vodaka_orange) reported from Paddington, England

    @EE Your service is terrible tonight! @BBCiPlayer is constantly buffering!

  • Lynseym247 Lynsey (@Lynseym247) reported from City of London, England

    @EE I can’t give you a specific post code as this is happening during my commute to & from London every day. I’ve done the same train journey for years and places where the signal used to be ok are now rubbish. You must be aware of this

  • ashleyhaase0 AH (@ashleyhaase0) reported from Croydon, England

    @EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.

  • dmoonuk Daniel Moon (@dmoonuk) reported from Camden Town, England

    @VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.

  • elusivemoment Maya Stone (@elusivemoment) reported from Kingston upon Thames, England

    @EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.

  • Karen_1979 Karen (@Karen_1979) reported from Wandsworth, England

    Why do I always have signal problems with @EE takes me ages to get on the internet and don't get me started with phone calls it's not really worth me making one.

  • vodaka_orange shezza_bezza (@vodaka_orange) reported from Paddington, England

    @EE & @BBCiPlayer both your service is seriously bad lately. Please sort it. I’m a paying customer.

  • A_L_REID ALRII (@A_L_REID) reported from Islington, England

    @EE Am I living in Mogadishu or Islington why do I have to stick my arm out the window for signal

  • Borja_Bilbao Borja Bilbao (@Borja_Bilbao) reported from Hounslow, England

    @EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.

  • TS7Track16 G(ay) | in the end in wonderland, we both went bad (@TS7Track16) reported from Hillingdon, England

    why are @EE down again

  • benwood Ben Wood (@benwood) reported from Paddington, England

    @drogersuk @Qualcomm_EU @Spotify @Qualcomm @oneplus @EE Nope. As far as I am aware there is no priority for 5G or degradation of 4G service. @MarcAllera made this very clear at the launch. It's also why I have tried it in three cities (Birmingham, Cardiff and London). @EE

  • FraserHardy_uk Fraser Hardy (@FraserHardy_uk) reported from City of London, England

    @EE why is your 4G in central London (Moorgate, Finsbury sq) area so slow and such low signal even outdoors. 4G speeds seem to be getting slower and slower in London.

  • kearneykd Kieran (@kearneykd) reported from Brentford, England

    The irony of @EE sponsoring Wembley Stadium when their network becomes unusable whenever there's an event on @EEComplaints @EEnetworkprobs

  • ashleyhaase0 AH (@ashleyhaase0) reported from City of London, England

    @EE Im not sure if you could be of any assistance Suzie. I’ve already spoken to 3 of your colleagues yesterday who found it impossible to help me.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • vikkih110 vicki (@vikkih110) reported

    @EE what is going on……no signal AGAIN today! thats Wed, Thurs, Fri and now today without! we want answers! #unreliablenetwork

  • chella_blackman Chella Blackman (@chella_blackman) reported

    @EE I’m trying to speak to someone about my phone having no signal since this morning, but obviously I can’t ring anyone. Is there anyone that can help please!! 🙏🏼🙏🏼🙏🏼

  • sw51 Sue (@sw51) reported

    @EE 20 years a customer and been stitched up like a kipper - £48 promise turned into a £232 bill - you can have your phones back. No cancellation - no upgrade fee - so why is my bank account now empty?

  • __Ahura_Mazda__ Ahura Mazda (@__Ahura_Mazda__) reported

    .@TfL Hi TFL when are you fixing the @EE WiFi at Stockwell station?! It works at every station except Stockwell. It hasn’t been working for several MONTHS now and many other people have also clearly also reported this but no acknowledgment of the problem or fix.. Pls investigate!

  • Lulumf لولوه بنت متعب (@Lulumf) reported

    @EE hi..I’m trying to upgrade my pay as u go internet since yesterday but its not working !

  • AndersonShel Shelley Anderson (@AndersonShel) reported

    @EE are your phone lines down? Call won’t connect to your customer service numbers

  • JoCanham1 Jo Canham (@JoCanham1) reported

    @EE I can’t log into my online account, it just times out. Are you aware of an issue? Secondly would my account details show the IMEI number of my iPad? I need to arrange a repair through Apple but I can’t proceed without the IMEI number so I’m totally stuck!

  • jmcwilliam13 James McWilliam (@jmcwilliam13) reported

    @EE @rootmetrics Hi EE, I’m struggling to contact to customer services. I cannot call them via any option. I try connecting you via messaging online however, that keeps disconnecting. What is happening?

  • no1christhomas Chris Thomas (@no1christhomas) reported

    @EE And just as it was about to start. The signal disappeared

  • ttyEngland M🌸 (@ttyEngland) reported

    @YardleyShooting @EE When you find that hang onto it. The measure of an organisation is only really tested when things go wrong. Despite the best intentions of their staff, some providers seem systemically incapable of putting things right.