EE Outage Report in Kingston upon Thames, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: Harringay, London, Hayes, Hammersmith, City of London, Hackney, Redhill, Coulsdon, Mayfair, Wembley, Islington, Paddington, Croydon, Hounslow and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Harringay |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hayes |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Rob Crabtree
(@crabrc) reported
from
Lambeth, England
. @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2
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David Williams
(@williada60) reported
from
Lambeth, England
@EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up
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🧚🏻♀️ klauds
(@kIaudiagorska) reported
from
Southall, England
@EE please fix up the service on your network it’s unbelievably shit
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Ari Gork
(@arigork) reported
from
Camden Town, England
Hi @EE following up with a known outage issue in the NW3 area. Apparently your engineers know about this and have been working on it for a few weeks now. Voice calls and data services affected. Looking forward to your response. Tnx
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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David Whittaker
(@bosswhitta) reported
from
Camberwell, England
@MarcAllera @EE @VodafoneGroup @TheO2 Ps, tweeted using WI-FI signal as 4g wasn’t working...
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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David Williams
(@williada60) reported
from
Lambeth, England
@EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this
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Alan Davey
(@Alsyamate) reported
from
Camden Town, England
@EE my signal in the nw32qg area Hasn't worked properly for weeks a basic SMS message takes for ever to send it's not the best network as kevin bacon recs is it #nothappy #EE
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Jon.
(@jonnyrotton1989) reported
from
Islington, England
Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems
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shezza_bezza
(@vodaka_orange) reported
from
Paddington, England
Since @EE put my bill up (WITHOUT NOTIFICATION!!!) my internet has been VERY slow. Taken 20 minutes to get @primevideouk to load. Then nothing but buffering. @BBCiPlayer is STILL loading. Such bullshit!
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Salima Chitalya Mitha
(@sxcmitha) reported
from
Islington, England
@EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.
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steven millard
(@stevoavfc84) reported
from
Colnbrook with Poyle, England
Samsung Samsung Samsung, I thought the last phone was good but DAMN you've blown the ******* roof off. @EE get ready I want one NOW!!! And I'm officially out of contact wahoo
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Alan Davey
(@Alsyamate) reported
from
Camden Town, England
@EE The building I work in high up it's ok but outside o street level terrible service calls and SMS
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barbara welford
(@borstalgran) reported
from
Camden Town, England
Look out for a very good phishing, ostensibly from @EE, very effective. Even drop down menus work.
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Geoff Whitehouse
(@ByGeoffW) reported
from
Lambeth, England
@nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬
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T-Boogie
(@DJTEESHOW) reported
from
Camberwell, England
WHY IS @EE SO BAD... YOUR SECURITY IS SO SHIT
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Pascalle's Pendulum
(@pascalles_p) reported
from
Camden Town, England
@EE signal on my area is down!!! it’s been for over a week now! This is getting inn acceptable 😢
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Nav Hira
(@HiraNav) reported
from
Southall, England
@EE Reception has gone poor, very poor in this location, struggling we have EE broadband also
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Coates 💙
(@GarethECoates) reported
Additional point: I pay @EE almost £100 per month across 2 lines, I should be able to rely on them. Instead, I spent more than half an hour going round in circles; my handset has 12% charge and I'm no nearer a resolution.
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Lexx Jonlan
(@LexxJonlan) reported
@EE And can I also add, I have been happily using Virgin to work like this for the past couple of years, and swapped to EE yesterday since VM switched to vodaphone and their signal here is terrible. All of these issues started with me using my new EE SIM today
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Bluejabba
(@Chrisledger10) reported
@EE what a shambles of a network
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Gareth Coates 💙
(@GarethECoates) reported
@EE I don't, unfortunately... my old Samsung was replaced because it was giving up the ghost. If I had an old phone available, I'd be less frustrated with the whole experience. That was why I enquired about going down the insurance route.
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Lesleyanne Mackay
(@Istillneedawand) reported
I have been trying to upgrade my phone on @EE for three days now and all of their team are telling me different things Such rude customer service, they are being so cheeky!!
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Simon Wilson 💙
(@SimonW242) reported
@MarcAllera @EE Good news Marc - however why can't I get even basic mobile phone signal at various places whilst travelling up the M5 from Gloucester to Birmingham? There are dead zones where calls drop out...very frustrating.
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Mike Raath
(@steenbras) reported
Here's an idea @EE - self-provisioning for eSIMs. Let the user request an eSIM swap - commit to an additional charge - then provide them with the QR code on the web portal. No need to post, reduce inbound calls, happy customer, win/win.
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Gareth Coates 💙
(@GarethECoates) reported
@EE I will do, David... when 150 is working again. I've just tried it and been told "this service is temporarily unavailable". It's been a good morning all round, really!
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Joe Dundas
(@JoeDundas) reported
@TalkTalk Mike, I have cancelled my account mate. The customer service has been absolutely appalling - literally the worst I've ever experienced. Contrast that with @EE today who have managed to give me a callback within an hour and have an engineer on the way tomorrow.
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Victoria Morris
(@VictoriaMorri5) reported
@EE due to upgrade my phone next week & been a customer since Tmobile days- plus todays my second birthday in lockdown ... whats the chances on getting a decent upgrade package 🤩?