EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hammersmith, Shepperton, Mitcham, East Molesey, Wandsworth, Feltham, Epsom, Ealing, Kensington, Hounslow, and Southall.

City	Problem Type	Report Time
Hammersmith	Total Blackout	18 hours ago
Hammersmith	Internet	1 day ago
Shepperton	Total Blackout	2 days ago
Mitcham	Internet	3 days ago
East Molesey	Phone	4 days ago
Wandsworth	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  CharlieH 💙 (@MissCharlesV) reported 46 seconds ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  Dave Ahern (@CorkGourmetGuy) reported 11 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Sutton Carers Centre (@SuttonCarers) reported 15 minutes ago from Epsom and Ewell District, England

  @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

• 
  Steve Murrell (@mobiasstrip) reported 16 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  The Big Bakes (@TheBig_Bakes) reported 20 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  OnlyGayWorthKnowing (@HrHJamesKnight) reported 27 minutes ago from Spelthorne District, England

  @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

• 
  Bridge🌼 (@rainbowfreak_x) reported 34 minutes ago from Hounslow, England

  @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

• 
  LL.b (hons) Lawyer (@PNagle72) reported 35 minutes ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

• 
  Damien (@Damien93) reported 37 minutes ago from Richmond, England

  @EE my signal is awful today, whats going on?

• 
  Andrea Gillis (@angegillis) reported 39 minutes ago from Lambeth, England

  @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

• 
  Joe Miller (@joemiller862) reported 41 minutes ago from Spelthorne District, England

  @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

• 
  gillian nichols counselling (@NicholsGillian) reported 45 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  Doug (@dougmortonagain) reported 46 minutes ago from Ealing, England

  @EE I was, but the signal seems to be back now. Thanks anyway!

• 
  Bridge🌼 (@rainbowfreak_x) reported 46 minutes ago from Hounslow, England

  @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

• 
  Jamie Chapman Dixon (@Jamiecdixon) reported 48 minutes ago from Spelthorne District, England

  @EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam

• 
  Anit (@anit3) reported 53 minutes ago from Brentford, England

  @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

• 
  Laura 🐐 (@Laura_Rads) reported 55 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  Ana Escudeiro (@escudeiro_ana) reported 57 minutes ago from Lambeth, England

  @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

• 
  Cheryl Cavanagh (@xchezzacx) reported 58 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  shams (@SaaShamsu) reported 59 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kev (@vpharm) reported 10 minutes ago

  @EE should be criminally prosecuted as they evidently failed to do anti money laundering & address checks on a Mrs Susan Burne who EE claim lives at my home! I live at my home & this fraudster never lived at my home! EE REFUSED to get fraud team to phone me! EE sucks!

• 
  fenderbass1966 (@fenderbass19661) reported 11 minutes ago

  @EE ime 79 I was happy with plusnet I FEEL VERY SAD . HELP😢

• 
  @thedrmike.bsky.social (@The_Dr_Mike) reported 12 minutes ago

  an absolute *********** of a website @EE can't load pages, when it does it takes ages to load really the worst experience on the internet - seriously considering taking my business elsewhere

• 
  Kev (@vpharm) reported 13 minutes ago

  @EE ee allowed Mrs Susan Burne to get a phone contract with billing address as MY ADDRESS. Never lived here! EE refuse to get their fraud team to phone me to sort this

• 
  Barney T (@barrytardy) reported 15 minutes ago

  Rang @EE today as I had a problem with my bill. She told me she’d give me a better TV package for 3 months as a sorry for their mistake, not telling me she was signing me up for another 24 months! Should be hauled aside for dodgy sales tactics-kept me on the line for 45 minutes!

• 
  Chris (@chris2905621) reported 23 minutes ago

  @EE How can people vote you the top of mobile rating 25 years running, I'd vote you bottom!! You do not reply to messages, disgusting service!!

• 
  people will defeat evil politicians🪽✝️god wins (@hewho_steven) reported 23 minutes ago

  @EE can go bankrupt and **** off.

• 
  smilingkills (@Smilingkills) reported 31 minutes ago

  @EE Sort your broadband issues out 🙄

• 
  lucy barnett (@lucebarnett) reported 31 minutes ago

  @EE I was on a call for 42 minutes this morning and got nowhere. Nobody wants to take any responsibility and suggesting I didn’t order despite the fact SIMs have moved over to One plan and Virgin Media contacted me about leaving. Very poor service

• 
  Karen Dixonova (@mezzymeddles) reported 31 minutes ago

  @EE Upgraded my phone online last night as a treat to myself and received my confirmation email. Today you send me a text message to say there was an issue and ask me to contact a representative on the live chat. There was no issue. You have kept me online for 1h45m for the sole purpose of first trying to also sell me an additional tablet, then broadband and when that didn't work either, a watch. After refusing all of the above and finally being allowed to leave the chat, I find you have charged me an additional £7 for a phone/screen cleaner I did not ask for and do not require. Your website is also terrible and impossible to navigate efficiently. This is not good customer service at all :(