EE Outage Report in Kingston upon Thames, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Kingston upon Thames come from postal codes KT1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at EE
EE is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: Kingston upon Thames, Southwark, London, Croydon, Waltham Forest, City of London, Paddington, Wandsworth, Hackney, Brentford, Caterham, Wembley, Tower Hamlets, Woking and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames |
Internet | |
| Southwark |
Internet | |
| London |
Phone | |
| Croydon |
Internet | |
| Waltham Forest |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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AH
(@ashleyhaase0) reported
from
City of London, England
@EE Im not sure if you could be of any assistance Suzie. I’ve already spoken to 3 of your colleagues yesterday who found it impossible to help me.
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Pascalle's Pendulum
(@pascalles_p) reported
from
Camden Town, England
@EE signal on my area is down!!! it’s been for over a week now! This is getting inn acceptable 😢
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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T-Boogie
(@DJTEESHOW) reported
from
Camberwell, England
WHY IS @EE SO BAD... YOUR SECURITY IS SO SHIT
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Jon.
(@jonnyrotton1989) reported
from
Islington, England
Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems
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David 🛸
(@DavidEscobarLDN) reported
from
Islington, England
@EE I've been waiting 6days to get my old PAYG number transferred to a new SIM only monthly contract with you. The advisors I've spoken to have lied to me stating it will be done within 24 hrs. If this issue isn't sorted today I'm cancelling the contract. Really disappointed.
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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Lynsey
(@Lynseym247) reported
from
City of London, England
@EE 😂 ffs, I’ve done the same journey for 11 years using your network & using the same trains as Southeastern are cheap and don’t replace them. It’s your reception that’s gone to 💩 over the past few weeks so please don’t insult my intelligence with this rubbish!
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Jonathan Creaser
(@jonathancreaser) reported
from
Richmond, England
No @EE service in #teddington at the moment. My phone says 'emergency calls only'
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Jono
(@jonohall1984) reported
from
Camden Town, England
@EE Oh no. It was actually a compliment. No one else on other networks was getting a signal at Wembley but I was.
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Lynsey
(@Lynseym247) reported
from
City of London, England
@EE I can’t give you a specific post code as this is happening during my commute to & from London every day. I’ve done the same train journey for years and places where the signal used to be ok are now rubbish. You must be aware of this
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Geoff Whitehouse
(@ByGeoffW) reported
from
Lambeth, England
@nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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AH
(@ashleyhaase0) reported
from
Croydon, England
@EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.
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Rob Crabtree
(@crabrc) reported
from
Lambeth, England
. @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2
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barbara welford
(@borstalgran) reported
from
Camden Town, England
Look out for a very good phishing, ostensibly from @EE, very effective. Even drop down menus work.
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Lynsey
(@Lynseym247) reported
from
City of London, England
@AndrewWebbLFC @EE That’s exactly what I was thinking! Glad it’s not just me, the signal has been poor for weeks
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Ari Gork
(@arigork) reported
from
Camden Town, England
Hi @EE following up with a known outage issue in the NW3 area. Apparently your engineers know about this and have been working on it for a few weeks now. Voice calls and data services affected. Looking forward to your response. Tnx
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Sind05 🇬🇧🇬🇧🇬🇧
(@sindsind05) reported
from
Southall, England
@ComplaintEE @EE You don’t need to be representing this company with this sarcastic tone. Lucky my problems were fixed. Shame you can’t be though !
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Timmy Temps
(@TimmyTemps) reported
from
Camden Town, England
Shocking few days of service from @EE this past week. But fantastic customer service earlier on hooked up another wifi connection on the broadband which has speeded everythingback up. Normal life can now resume.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Robertson
(@robeam) reported
@EE Would you happen to know why my signal has disappeared in TR109EP area? Used to have full 4g now nada, zilch, zero. Nothing showing at your online thingy...
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tony hart
(@tonyhart1981) reported
@O2 just had to tether to a friends hot-spot on @EE to tweet this but my signal is rubbish in Manchester City centre soon as I go in a building. Any reason why?
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Jacqui
(@JacquiCroftie) reported
@EE I think the best way you could help people would be to reduce your charges instead of the above-inflation hike.
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🇬🇧 FiveStarGer 🇬🇧
(@BritishSeahawk) reported
@EE my new sim went active earlier but app doesn't work. Logged in with my username/password did the text code process nothing happens. Tried deleted app and trying process again same result. Not a good start. Also my plan appears to be £2 p/m more than price offered on phone
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James Farley
(@JamesFarley) reported
@EE just been waiting to get through to someone for 25 minutes to get PAC code, got through eventually just to have your agent hang up on me after couple of minutes. Can't get PAC online/SMS, only way is to call, waste of my morning so far 🤬
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Cynchronic 🇺🇦 🇬🇧
(@TopSlogan89) reported
@EE I've tried the app, laptop, computer and multiple browsers. It doesn't work?
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ian hogan
(@ianhogan) reported
Hi @EE ‘we’re here to help’ you tell us…..there doesn’t seem to be anyone there. I need urgent roaming advice. I can’t text or call without coverage.
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Nicola
(@MicraNicola87) reported
@EE hi is the cost to cancel my contract the same as the upgrade amount?
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Paul Eddy
(@pmeddy09) reported
@EE It won’t let me message you. Doesn’t suprise me with your customer service
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Keith
(@Bramleyseadog) reported
@EE so disappointed with EE.. complaint is being totally ignored with a generic and incorrect reply. No complaint resolution offered. Couldn't get a phone I wanted on a contract offer due to EE system issue and no interest in going to ombudsman..