EE

EE Outage Report in Kingston upon Thames, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 01/19/2026 17:50

January 19: Problems at EE

EE is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: Harringay, London, Hampstead, Wembley, City of Westminster, City of London, Harrow, Croydon, Beckenham, Hackney, Hammersmith, Hounslow, Gerrards Cross, Mitcham and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHarringay Phone
United KingdomLondon Internet
United KingdomHampstead Internet
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • Mark_BeerArt Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • garethwyn70 Gareth Wyn (@garethwyn70) reported from Lambeth, England

    Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

  • markjg65 mark garratt (@markjg65) reported from Camberwell, England

    @EE the mobile signal is very poor and sometimes non existent in SE24 currently

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE #stay as far as possible from#EEtrust me I’ve experience sort of net work they really are it’s profit first customer well being they’re not even concern especially during these hard times 👎😷😧😪

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE #Wellbeing that’s a 😂 I was scammed for > 6 m & during that time not a single statement message I am with V and I get post and other stuff I know I will never get my refund u guys owe me at least >400£ do the r thing admit I was gullible #EEstay away

  • escudeiro_ana Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

  • escudeiro_ana Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

  • anit3 Anit (@anit3) reported from Brentford, England

    @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

  • dknights Richard Knights (@dknights) reported from Wandsworth, England

    @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @EE Is online chat not working

  • anit3 Anit (@anit3) reported from Brentford, England

    @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

  • jfkent93 James (@jfkent93) reported from Wandsworth, England

    Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

  • anit3 Anit (@anit3) reported from Brentford, England

    Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE guys stay as far as possible from EE before you know it they will find a way to rip you off I should have gone for Vodaphone they provide the best customer service and no hidden charges. Trust me now they say I was send statements I am so disappointed 😎

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE my point #they will do anything to get you as a customer and then you realise that you are f—k😎

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE yeah right #ripoff just check my bank statement I’ve been charged even though I don’t even use their network 125£#👎😹😿down the drain

  • mass1976p paul massey (@mass1976p) reported from Kingston upon Thames, England

    @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

  • PervezHassan10 Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE Of course have good night sleep 💤 don’t worry about poor customer your organisation ripped off😲😱

  • Callum_Walker96 Callum (@Callum_Walker96) reported from City of London, England

    @EE how do I cancel my rolling contract

  • Luis_AndresM Luis Andrés (@Luis_AndresM) reported from Richmond, England

    @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Damo123455 DAMIAN ROUSE (@Damo123455) reported

    @EE can answer me please your customer service is terrible

  • RachyMachy ✨Rachel✨ (@RachyMachy) reported

    @EE can you help me with a phone order please? I’m not getting any notifications of dispatch and one has arrived today. Just want to make sure I’m in for the other one.

  • OliShtzu2020 Mark (@OliShtzu2020) reported

    @EE I sincerely hope once you have completed the work you are doing in Tamworth as per text, that my signal returns fully, making calls this week has been impossible! If this is the future I won’t be your customer !

  • denkmit Simon Patterson (@denkmit) reported

    Help - any mobile phone experts out there? My iPhone has just displayed an 'invalid SIM' error then seemingly deleted my @EE eSIM. Which obviously isn't ideal half way through a US road trip.

  • Feedback_Eric Eric ひだり (@Feedback_Eric) reported

    @EE Hello, would you explain why there is almost no phone signal around the Kaleidoscope complex near Cambridge station? I’ve been struggling with getting internet connection or making phone calls when indoors (ground floor). Is it a persistent issue?

  • AjayDesigns Ashley Jay (@AjayDesigns) reported

    @EE @harvey_nuttall Plz help

  • yogi_breh yogi_breh (@yogi_breh) reported

    @EE why has your signal on the west coast main line train service gone from okay to bad to **** to completely unusable over the space of 12 months?

  • janet_planetx Janet (@janet_planetx) reported

    Oh the hours lost to @EE trying to get access to my phone bill. 3 months later it’s still not possible. complaints escalated multiple times. #awful

  • acetrigger Ace (@acetrigger) reported

    @EE so it’s now come to my order changing from 14 days - 21 days - 28 days to finally (ORDER NOW AND WE WILL DISPATCH AS SOON AS WE GET STOCK). I’m done just going to cancel my order for the IPhone 13 pro max 1 TERA and just get the 13 PRO 1 TERA. #nothappy #Apple #Nostock

  • abeacock 💻 Andrew Beacock (@abeacock) reported

    @villabone @bt_uk @EE That is all utter crap service! If you get stuck for somewhere to work you know where I am👍