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EE Outage Report in Kingston upon Thames, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 01/08/2026 15:30

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: Hammersmith, City of London, London, Hackney, Ealing, Hounslow, Southwark, Croydon, Leatherhead, Islington, Sutton, Kensington, Coulsdon, City of Westminster and Harringay.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomCity of London TV
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • doberguy53 Matthew 🇬🇧 (@doberguy53) reported from Paddington, England

    @ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • hines_stephen Stephen Hines (@hines_stephen) reported from Hackney, England

    @EE I keep getting black Friday offers from you, but the best broadband speed you can currently do for me (in #London) is an embarrassingly slow 16Mb Will you hold the offer until you can do something decent speedwise?

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • jgoodliffe_ James Goodliffe (@jgoodliffe_) reported from Paddington, England

    .@EE I’ve lost all Data connectivity- my eSIM shows as No Service! What on earth has gone on??

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • KarenPurvis123 Karen Purvis (@KarenPurvis123) reported from Paddington, England

    @EE You have totally wasted my time and cost me more money. I have been a loyal customer and I am a very unsatisfied customer today!

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • evadne Evadne W. (@evadne) reported from City of London, England

    @EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • RaviDheer Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • CJWReddevil Chris (@CJWReddevil) reported

    @EE Which average household has 100 devices in it???? Your Advert campaign is over top and pointless . How about offering a reliable service instead .

  • saherio_ sandra kaluiokalani (@saherio_) reported

    @EE why is Your chat support so incompetent? Trying to activate my BT Sport and your team is useless

  • dazzler1978 Darren Vaughan (@dazzler1978) reported

    @EE signal is useless down Tenby area. Wasn’t much better last night in Newquay either

  • OooPooLooMooZoo Seonaid MacKay (@OooPooLooMooZoo) reported

    @EE have been trying to get through to your customer service. No joy. What’s the best way please? I need to amend a delivery address before an order is sent.

  • GeorgieHardy Georgie hardy (@GeorgieHardy) reported

    @EE have been charging us for a phone that hasn't been in use for nearly a year. Won't give us a penny back despite asking to cancel it and have evidence their end it's not been use. Hideous company.

  • Sharon_Muirhead Sharon Muirhead (@Sharon_Muirhead) reported

    @EE Yeah the issue was three days ago. For a telecoms company your response time is appalling

  • AKoupparis Anthony Koupparis (@AKoupparis) reported

    @EE Yes I am , as you know nothing technical is available at the weekend - I still have no network and I remain on call !!! This is an utter let down - customer services can provide nothing at the weekend - please stop asking whether it is fixed and actually fix it ??!

  • AshleyWhiteford Ashley Whiteford (@AshleyWhiteford) reported

    @EE hi, hoping someone can help. I recently upgraded and the monthly cost I signed up for (and have in my confirmation email) is different to the amount showing on my EE app

  • Reenie___ Reen (@Reenie___) reported

    @EE I also had to correct one of your call handlers for saying my name wrong and she had a cheek to be rude about it. I had to reminded her that at the start of the call I provided my name which was said correctly. There was no apology from that particular handler.

  • nickspanishlee Nicholas Lee (@nickspanishlee) reported

    @EE Your deals are rubbish. Im about to leave you for another network, phone you dont have in stock, more data, half the price free galaxy buds