EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hammersmith, Shepperton, Mitcham, East Molesey, Wandsworth, Feltham, Epsom, Ealing, Kensington, Hounslow, and Southall.

City	Problem Type	Report Time
Hammersmith	Total Blackout	2 days ago
Hammersmith	Internet	2 days ago
Shepperton	Total Blackout	2 days ago
Mitcham	Internet	4 days ago
East Molesey	Phone	4 days ago
Wandsworth	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Shanny (@MissShannyToms) reported 3 minutes ago from Brentford, England

  @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

• 
  Niki Hutchinson (@nikihutchinson) reported 10 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  PM 🇺🇦 (@prasulm) reported 11 minutes ago from Brentford, England

  @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

• 
  Vìncere. (@VictorJ1987) reported 12 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Luis Andrés (@Luis_AndresM) reported 12 minutes ago from Richmond, England

  @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

• 
  LL.b (hons) Lawyer (@PNagle72) reported 16 minutes ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

• 
  Robert Dunford (@repd1975) reported 16 minutes ago from Esher, England

  Hi @EE is there an issue with sending texts in the SW London region right now?

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 17 minutes ago from Richmond, England

  @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

• 
  tamara m (@tamara_mbz) reported 19 minutes ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

• 
  Mohamed Mahdi (@Mohamed87268245) reported 19 minutes ago from Brentford, England

  @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

• 
  pavlin yankov (@paulondon666) reported 24 minutes ago from Lambeth, England

  @EE Good morning. Why have you suspended my Pay as go service ?

• 
  Joe Miller (@joemiller862) reported 31 minutes ago from Spelthorne District, England

  @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

• 
  Doug (@dougmortonagain) reported 41 minutes ago from Ealing, England

  @EE Hi, the issue has returned. I have no service again.

• 
  veronique enright☀️ (@Veronique7) reported 46 minutes ago from Esher, England

  @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

• 
  Dan Taylor (@danthomastaylor) reported 51 minutes ago from Lambeth, England

  Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

• 
  dazz ii am (@dazzgedd73) reported 52 minutes ago from Spelthorne District, England

  @EE can you confirm why we have no signal in our area today TW16

• 
  Dave Ahern (@CorkGourmetGuy) reported 55 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  TricolorGav (@gauravleo7) reported 55 minutes ago from Lambeth, England

  @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 56 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  Kevin Nolan (@knolanuk) reported 60 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ANDREW HENDERSON (@AHende1006) reported 4 minutes ago

  @bt_uk 2 hours and 15 minutes to get my replacement Hub up and running on the phone to you. Crap customer experience @EE .

• 
  Barney T (@barrytardy) reported 9 minutes ago

  Rang @EE today as I had a problem with my bill. She told me she’d give me a better TV package for 3 months as a sorry for their mistake, not telling me she was signing me up for another 24 months! Should be hauled aside for dodgy sales tactics-kept me on the line for 45 minutes!

• 
  Bryan Steers (@steersb) reported 11 minutes ago

  @EE Ffs you no comprende English, the 150 helpline is "temporarily unavailable". ******* Ai response ****

• 
  Fi (@LetsTweetPotter) reported 14 minutes ago

  @EE I already have. They just said theres no such thing, which seems a bit silly. When people cancel last minute do those appointments just go unused? Can I not just plug in the stuff myself and then you activate it?

• 
  ThatScottishGuy (@TSG_SWAGSHYT3) reported 16 minutes ago

  these guys are genuine israelites "ohhh we have no idea whats wrong haha whoospie ******* doodle" YES YOU DO EVERYONE ELSE WHO USES YOUR ****** SERVICE ALSO HAS NO WIFI GO **** YOURSELVES @EE

• 
  Alan Aldridge (@afaldridge) reported 18 minutes ago

  @EE @Vizique Your customer service is a waste of time. I have been trying for the past 3 days, get nowhere.

• 
  Damon Cochrane (@DamonCochrane1) reported 21 minutes ago

  @bt_uk @ee Both My BT or the ee app won't let me track my order. Both apps are crap.

• 
  Xankoshu (@Xankoshu) reported 22 minutes ago

  @EE @EE How am I meant to check local service issues if ya own website tells me it can't even get information from its own service? Kinda need the data i've paid for or should I just request a chargeback and swap providers?

• 
  👑 Sean 👑 (@kingseany94) reported 22 minutes ago

  @EE This doesn’t help at all, the same as your app, it isn’t telling me where the issue is or whether it’s being looked into

• 
  angel (@fathersaph) reported 24 minutes ago

  @EE i’ve called already, had to sign a single document for a new phone on the in store ipad as the link was not working on my phone - your employee has taken it upon themselves to sign my print name to a document for insurance that i didn’t ask for. i am contacting the ombudsman.