EE Outage Report in Kingston upon Thames, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 29: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: Waltham Forest, London, Hackney, Warlingham, City of London, Southwark, City of Westminster, Hammersmith, Paddington, Wandsworth, Croydon, Wandsworth, Northolt, Tower Hamlets and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Forest |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Warlingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?
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Ayo
(@ChocOnTour) reported
from
Hackney, England
Can’t wait till this contract is over and I can change. How can a service be so unreliable? Do not use @EE in any capacity
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Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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Steve Murrell
(@mobiasstrip) reported
from
Richmond, England
@EE data service down in Twickenham. Do you know when it will be back up?
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Olga
(@olgabudimir) reported
from
Wandsworth, England
Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs
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Walee
(@thebrownmayn) reported
from
Merton, England
@EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Ayo
(@ChocOnTour) reported
from
Hackney, England
Could not stress this, if you have a choice, do not choose @EE as your internet service provider
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Matias Cervi
(@Tute) reported
from
Lambeth, England
Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?
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Ayo
(@ChocOnTour) reported
from
Hackney, England
I say again. @EE is the worst coverage I’ve ever seen. I can’t play Xbox without it disconnecting me from games, for no reason at all.
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Adam Van den Bussche
(@adamvdb) reported
from
Paddington, England
@EE no ee wifi on central line, neither friday or today. Service is there - but won’t connect
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Ayo
(@ChocOnTour) reported
from
Hackney, England
@EE ‘We will send an engineer to come round and fix your internet’. Engineer comes round and says there’s no problem, another engineer comes and checks outside, says it fine. So why do I have no broadband? Don’t ever get EE broadband. Pathetic
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.
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Stephen Hines
(@hines_stephen) reported
from
Camberwell, England
Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2
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Ayo
(@ChocOnTour) reported
from
Hackney, England
Another day, another day disconnecting from @EE WiFi. Wish it would have cut out when my nephew was making a purchase kmt
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!
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Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?
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Gavin Wrigley
(@pheauteau) reported
from
Hammersmith, England
@EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Paul lanning
(@clubberlann) reported
@EE Sure, WIFI - intermittent mostly we are all on 4g. I’ve done resets, tried different band widths which made it worse!! Phone signal just drops out during a call all the time. Sometimes I can hear the caller they can’t hear me!!
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Jay Dingers 💙
(@JayDingwall) reported
Would love to know why I can barely get 3G signal on my iPhone when my girlfriend gets flawless 5G on hers at home and we are both on @EE
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Zoe
(@TheRealZoeMBE) reported
@EE im sick to death of paying a £50 plus phone bill and getting the worse signal in the entire country. Can you please sort it out? all I want to do is FaceTime my friends and post tweets .
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YaBoyMutt
(@YaBoyMutt) reported
@EE Are there any issues going on at EE's end broadband wise? My router disconnects every hour then when it restarts, I get "connected with no internet" message
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spurs guvnor
(@spursguvn0r) reported
@ThreeUKSupport @andre81137478 You more or less said the same to me about 5 years ago when i was in Bath. You tried blaming a tree or high buildings, it was none of them. I joined @EE and magically never had a signal problem. You're lucky people have WiFi at home otherwise you'd get a lot lot more complaints
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Huw Powell
(@huwpowell97) reported
@EE furthermore on my recent tweet, I went to your cwmbran store and have got the problem sorted however this problem should’ve been resolved when I switched networks when my contract expired and I asked for a PC code and moved networks. The customer service has also been awful
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Huw Powell
(@huwpowell97) reported
@EE hi EE, I am an old customer of yours and have recieved charges over the past year for an account that was supposed to be closed. Ive payed off these charges and your colleagues told me that they had cancelled my account. Afew months later I have been receiving more charges
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James jones
(@Jamesjo588) reported
@EE Hi I've lost all phone signal and data roam could you help?
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🏴lawlyngrant (lime)
(@lawlyngrant73) reported
@ee if l need customer service do i “@“ you first then dm you or can i go straight to dms?
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Sooz
(@SuzyH74) reported
@EE Hello, please can you help. My DD is debited on or around the 12th as per my bill & the app which says I have paid this month. However the DD still hasn't been taken from my account. Is there an issue with DDs this week?The DD instruction is live on my bank account.Thank you.