EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Southall, Hammersmith, Wandsworth, Hounslow, Weybridge, Fulham, Epsom, Sunbury-on-Thames, Brentford, Kingston upon Thames, Ealing, Worcester Park, Feltham, Kensington, and Carshalton.

City	Problem Type	Report Time
Southall	Wi-fi	13 hours ago
Hammersmith	Wi-fi	4 days ago
Hammersmith	Internet	13 days ago
Wandsworth	Internet	16 days ago
Hammersmith	Internet	17 days ago
Hounslow	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Deborah Brown 🇪🇺 (@Streethats) reported 1 minute ago from Hammersmith, England

  @EE morning... can't login to my account... any issues?

• 
  veronique enright☀️ (@Veronique7) reported 13 minutes ago from Esher, England

  @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

• 
  Dave Ahern (@CorkGourmetGuy) reported 13 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Joe Miller (@joemiller862) reported 19 minutes ago from Spelthorne District, England

  @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

• 
  Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported 22 minutes ago from Brentford, England

  @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

• 
  Jonathan Kelly (@JKBartsHeart) reported 22 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  Matias Cervi (@Tute) reported 24 minutes ago from Lambeth, England

  Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

• 
  John Want (@MontyWanty) reported 25 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

• 
  #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported 27 minutes ago from Kensington, England

  Why is my 5G not working ffs fix this @EE

• 
  Dan Flynn (@DanWantsTech) reported 28 minutes ago from Twickenham, England

  @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

• 
  TricolorGav (@gauravleo7) reported 28 minutes ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

• 
  TricolorGav (@gauravleo7) reported 32 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

• 
  Joe Wadsack (@vinesack) reported 35 minutes ago from Wandsworth, England

  I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 36 minutes ago from Epsom, England

  Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

• 
  Dave Ahern (@CorkGourmetGuy) reported 42 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  Ewan Stevenson (@EwanJStevenson) reported 47 minutes ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

• 
  Sam Tucker (@samgwentucker) reported 48 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  lauren (@wanderlaurst) reported 58 minutes ago from Wandsworth, England

  @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

• 
  James C Green (@jamesCgreen93) reported 59 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  Kevin Nolan (@knolanuk) reported 60 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  barbara north (@barbaranorth1) reported 9 minutes ago

  @EE I have received a scam letter from a debt collecting agency saying they are collecting a debt for EE. I have never been with EE. I have sent an email to your phishing email address, is there anything else I need to do?

• 
  tony roberts (@trobbo38) reported 15 minutes ago

  @EE shocking customer service, shocking service

• 
  ⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA (@FWyineMagazine) reported 15 minutes ago

  please advise asap 100Mbps+ to< 10 4G in 5G Unlimited area #NCSC Continuous #cyberattacks 27-03-2025 0000hrs- 13-04-2025 ongoing (DDOS, DNS-P & Bandwidth attenuated,signal suppression) in MK region. Properties (10),12),(13) in particular involved with UK telecoms interference @EE

• 
  Mark (@Mark14182043442) reported 21 minutes ago

  @EE not happy with service. Had an issue with app etc person on phone had to open ticket with main tech people. 48 hours I was told. Now a week later no call or anything. I will have to phone again later today now. If i didn’t pay my bill bet you would be quick to get in touch

• 
  Bob (@Bobd2411) reported 23 minutes ago

  @GreenVapinGiant @EE How stupid can you be? Not everyone has the money to buy the phone outright so the pay more to get it with a sim. Basic economics.

• 
  Paula m (@PaulaRossi47) reported 23 minutes ago

  @EE how do i get a refund im no longer a customer

• 
  Alan Roberts (@AlanRob68902430) reported 25 minutes ago

  @EE CUSTOMER SERVICE A DISGRACE 32 days into a complaint and nobody adresed it, I'm on hold to terminate the contract and stil. Over an hour so far @O2 here I come

• 
  speed (@uncknownshew) reported 33 minutes ago

  @EE Disgusting you won’t look after your customer. My phone contract finished on February and yet you still charged me for march and April while my phone finished on February and you won’t refund me. Absolutely disgusting. @financialombuds

• 
  fiona (@fionach1) reported 35 minutes ago

  @EE plz can you fix my landline that has no line ? I need to be able to receive calls (health)

• 
  Martin Packford (@devere306) reported 35 minutes ago

  I pay a lot of money @EE for your tv package as well as 1gb internet. Why are your live sky channels constantly glitchy regardless of how many resets I do? Even other channels are the same but sky sports is by far the worst. Not good enough is it when it’s every 30 seconds or so