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EE Outage Report in Kingston upon Thames, Greater London, England

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The latest reports from users having issues in Kingston upon Thames come from postal codes KT1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 04/01/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: Tower Hamlets, London, Wandsworth, Greenford, Hammersmith, City of Westminster, City of London, Thornton Heath, Hounslow, Camden Town, Waltham Forest, Croydon, Redhill, Hayes and Weybridge.

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City Problem Type Report Time
United KingdomTower Hamlets Phone
United KingdomLondon Internet
United KingdomWandsworth Internet
United KingdomGreenford Phone
United KingdomHammersmith Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • evadne Evadne W. (@evadne) reported from City of London, England

    @EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.

  • doberguy53 Matthew 🇬🇧 (@doberguy53) reported from Paddington, England

    @ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • jgoodliffe_ James Goodliffe (@jgoodliffe_) reported from Paddington, England

    .@EE I’ve lost all Data connectivity- my eSIM shows as No Service! What on earth has gone on??

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • KarenPurvis123 Karen Purvis (@KarenPurvis123) reported from Paddington, England

    @EE You have totally wasted my time and cost me more money. I have been a loyal customer and I am a very unsatisfied customer today!

  • RaviDheer Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • gothtink696 Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • hines_stephen Stephen Hines (@hines_stephen) reported from Hackney, England

    @EE I keep getting black Friday offers from you, but the best broadband speed you can currently do for me (in #London) is an embarrassingly slow 16Mb Will you hold the offer until you can do something decent speedwise?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • manny_chi MannyC (@manny_chi) reported

    @EE hello, why are you ignoring my tweet? Others are just coming and tweeting and you are replying. What is the problem? Its frustrating me. Please check your DM and reply. Thank you..

  • VirtualVizion William Bush (@VirtualVizion) reported

    My iPhone 12 has died after 6 months with a black screen of death Shoddy @Apple devices & even shoddier customer service from @EE with a lovely offer of a 3 week+ repair. That's what you pay £500 a year+ for🤨 So wont be able to access me for a while via my mobile or WhatsApp

  • NHDeath1 N.H.Death (@NHDeath1) reported

    @EE Hello, Why? I will just get the same response, no landline with FTTP. I appreciate you're only trying to help but seriously, you even work for them, go and ask, they will tell you the same thing

  • sarahx0__ sarah🖤 (@sarahx0__) reported

    .@EE requested a phone unlocking code a week ago, still haven’t received an email with the code, any help?

  • kerrieneath Kerrie Neath (@kerrieneath) reported

    @EE hi can you help my broadband is down again - I would say for the last 4 to 5 weeks this has been happening - can someone let me know if this is just me or is broadband totally down?? Thanks

  • chas1937 charles wood (@chas1937) reported

    @EE Hi EE, I hope you can help me as my contract expires today and I'm housebound and not able too get too local Silverburn store

  • kirkdawes Kirk Dawes QPM (@kirkdawes) reported

    @EE how do you speak to someone who can help regarding the inter-connectivity with BT Broadband which is less than useless?

  • ReaIDocBrown Doc Brown (@ReaIDocBrown) reported

    @EE Try talking to the bank in the middle of the road with call breaking up and dropping. #ee is worse than bad. Never again. Going to #offcom and legal rep for compo. Enough is enough.

  • WhammBar F l e x🦋 (@WhammBar) reported

    @EE I’ve been trying to log in to pay my phone bill but the websites not working ?

  • thequirkyonex jo🌟 (@thequirkyonex) reported

    @EE why is it every time I try to connect to my internet or data you guys have a low connection rate? I have two bars which is bad considering my apartment has good WiFi