EE

EE Outage Report in Kingston upon Thames, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 12/15/2025 11:35

December 15: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: Camden Town, Wembley, City of Westminster, Southwark, Epsom, Northolt, London, Paddington, Hackney, City of London, Hammersmith, Harringay, Weybridge, Wandsworth and Uxbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCamden Town Wi-fi
United KingdomWembley Internet
United KingdomCity of Westminster Phone
United KingdomSouthwark Internet
United KingdomEpsom Internet
United KingdomNortholt Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK

  • StephenMcGlynn Stephen McGlynn 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@StephenMcGlynn) reported from Merton, England

    @EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService

  • Dawn4Io DAWN4IoE (@Dawn4Io) reported from Camden Town, England

    @NoServiceHereUK no data on Euston platform despite good signal on @EE

  • life_of_nads Life of Nads (@life_of_nads) reported from City of London, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...

  • iKaremk HaflaNextDoor (@iKaremk) reported from Hillingdon, England

    @EE hi I need some help with my account

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • MattWyattUK MΔTT WY∆TT (@MattWyattUK) reported from Ealing, England

    Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.

  • JimGormleyPhoto Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • SaffaJohn John (@SaffaJohn) reported from City of London, England

    @EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • westiee Alicia (@westiee) reported from Richmond, England

    @EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    @EE we have terrible signal in sm6 can u update

  • ItsIyke_ MelancholyWolf (@ItsIyke_) reported from Merton, England

    @EE hey the green light is on my router but the broadband is down. None of my devices can connect!

  • alexkingtweets Alex King (@alexkingtweets) reported from Merton, England

    @Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!

  • LynsLot Lynsey Smith (@LynsLot) reported from Croydon, England

    @EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service

  • life_of_nads Life of Nads (@life_of_nads) reported from Islington, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

  • rustykidneys A girl has no name 🐺⚔ (@rustykidneys) reported from Camden Town, England

    @EE Thank you. Your team member was great. My mum was on the train home and couldn't call herself, and my stepdad's phone kept losing signal, so I had to on her behalf. I was afraid this was going to be a problem but he was very sympathetic and sorted it out.

  • Dynan5 Martin Dynan (@Dynan5) reported from Croydon, England

    @EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PeteTheRef Pete Paterson 👍🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪🇪🇺#FBPE 3.5% (@PeteTheRef) reported

    @CrazyHairWil @EE @BritishTelecom Seek help!

  • AndrewSposito Andrew Sposito (@AndrewSposito) reported

    @Femi_Sorry @EE You’re on pay as you go still you ****** ****!!! Cancel your phone and your Twitter too!!!

  • BillSmyth3 Bill Smyth (@BillSmyth3) reported

    @Femi_Sorry @EE What a ridiculous tweet! Most normal people would speak to the provider direct if they have a problem, or just cancel the contract, not spread it all over social media like an attention seeking ****

  • A4Dent Arthur Dent 💙 🌱 (@A4Dent) reported

    @EE I’m currently a customer of yours but will no longer be (at contract end) if I discover you advertise on GB News. You may not care but I do!#DontFundGBNews #DontFundHate

  • F1knowledgeUK F1know (@F1knowledgeUK) reported

    @LeeMckenna7 @EE A flurry of new snowflakes. Bless. I can't wait for GB News to start. All mobile phone companies advertising and poor Femi having no mobile phone. Progress.

  • TheBenjiLife Benjamin (@TheBenjiLife) reported

    @OneMoreTime82 @Femi_Sorry @EE I don't want garbage 'opinions' I want facts.

  • 1wightman Chris Wightman (@1wightman) reported

    @Femi_Sorry @EE I hope every mobile network provider advertises on GB news, then a whole load of leftie moaners will either not be able to use a mobile device or as I suspect, eating humble pie.

  • goonercymru 🏴󠁧󠁢󠁷󠁬󠁳󠁿Rob Walker🇪🇺#FBIW (@goonercymru) reported

    @Femi_Sorry @EE as a customer for over 20 years of Orange / Everything Everywhere / EE I will take my family’s 5 mobile contracts elsewhere if you advertise on far right GB News #DontFundGBNews

  • luckyphill luckyphill (@luckyphill) reported

    @EE I have very poor internet in the CF71 area. Can you please advise if this will be fixed soon

  • Gag_N_Bone_Man Graeme Rayner 💙 (@Gag_N_Bone_Man) reported

    @LozzaFox @EE @Femi_Sorry *******, imagine being on that team. What did you do today dear? 'I spent 8 hours trying to stop Lozza from tweeting and putting bubble wrap on all the hard corners of the furniture. I need a new job.' "They're recruiting for bull ***** harvesters" 'I can start tomorrow'