EE Outage Report in Kingston upon Thames, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Kingston upon Thames come from postal codes KT2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at EE
EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (33%)
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Wi-fi (13%)
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Total Blackout (7%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: Woking, Tower Hamlets, Wembley, Ealing, Mitcham, Islington, London, Bermondsey, Camden Town, Paddington, Southwark, Hampstead, Holborn, Hounslow and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Woking |
Phone | |
| Woking |
Phone | |
| Woking |
Phone | |
| Tower Hamlets |
Total Blackout | |
| Wembley |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Stephen McGlynn 🏴
(@StephenMcGlynn) reported
from
Merton, England
@EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService
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HaflaNextDoor
(@iKaremk) reported
from
Hillingdon, England
@EE hi I need some help with my account
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Alicia
(@westiee) reported
from
Richmond, England
@EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP
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Jason Miller
(@sparkyjm1974) reported
from
City of London, England
@ee @TheSun @DailyMirror @DailyMailUK @KentishExpress @Telegraph EE are apparently not paying their wayleave agreements and therefore their customers are without service but paying for it
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A girl has no name 🐺⚔
(@rustykidneys) reported
from
Camden Town, England
@EE Thank you. Your team member was great. My mum was on the train home and couldn't call herself, and my stepdad's phone kept losing signal, so I had to on her behalf. I was afraid this was going to be a problem but he was very sympathetic and sorted it out.
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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DAWN4IoE
(@Dawn4Io) reported
from
Camden Town, England
@NoServiceHereUK no data on Euston platform despite good signal on @EE
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
@EE we have terrible signal in sm6 can u update
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Jason Miller
(@sparkyjm1974) reported
from
City of London, England
@EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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Life of Nads
(@life_of_nads) reported
from
Islington, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭
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Life of Nads
(@life_of_nads) reported
from
City of London, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
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Martin Dynan
(@Dynan5) reported
from
Croydon, England
@EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK
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Alex King
(@alexkingtweets) reported
from
Merton, England
@Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!
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John
(@SaffaJohn) reported
from
City of London, England
@EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.
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David Cheung
(@AviatorDavid) reported
from
Ealing, England
@EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Smith
(@Adz0382) reported
@EE @ChookzN Should concentrate more on getting basic phone signal across the country. In this day and age, with the money you charge, that should really be possible.
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Dr Alicia Colson also @acolson@archaeo.social
(@colson_alicia) reported
The question can be asked does @EE specialize in terrible customer service? Yes, as they're only interested in profits not looking after their customers. The @EE shop in #Brixton is a joke! They didn't care & the manager hid in his office & refused to help. #customerservice
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WatchAaron
(@AaronLinstead) reported
@_itssophia What in the… if @EE send me the same email with the same rise in costs, I might have to cancel straight away. No way am I paying those increases. What an utter joke.
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cal
(@calwelsford) reported
@EE please can someone help me, my phone has randomly packed in on me, urgently need it as going to the brit awards tomorrow and now have no access to majority of my social media, my ticket, travel info and banking 😭
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Lawrence ****** 🇺🇦
(@goonerlgh) reported
@EE PLEASE ditch that GOD-AWFUL system you've put in place when I call 150. Who on earth thinks customers want that? Call 150 for help Get a text Follow link Select from 3 pages of menus Get a code Insert code Redial 150 and go into queue! Aaaarrrgggghhh!
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Louise K
(@lightykil) reported
@EE how do I complain about new phone....its an absolute pos....touch screen awful....change awful...absolute rubbish...
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Geneviève
(@GenStans) reported
Took a day off for @EE to install super speedy broadband for the engineer to not show up - no update or anything. Not filling me with confidence abt changing provider. Have been a loyal mobile customer with them for umpteen years, too. Expected better
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Tony
(@spontaneous_ant) reported
@EE We barely get 1 bar of 4G in Bingham with a population of around 11,000 people. So I doubt very much if we will get any EE 5G signal for years to come! Yet we are only 8 miles from Nottingham city which has 5G. Just more of your misinformation based of stupid percentages!
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Crocidolite
(@Crocidolite11) reported
@Woody252423 @SkyNews @EE EE won’t answer that. They don’t like bad press. I left them over 2 years ago due to their extortionate prices to pay for Kevin Bacons salary.
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Underdog67 reboot
(@Underdog67risen) reported
So... just had a message from @EE saying my monthly bill will increase by 14.1% (CPI) plus another 3.9% (yes folks, that's 18%) on 1st March 2023. These companies think you'll just lie down and take it. Today I'll be on the hunt for a better phone and broadband deal.