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EE Outage Report in Kingston upon Thames, Greater London, England

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The latest reports from users having issues in Kingston upon Thames come from postal codes KT1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 03/30/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: Camden Town, London, Croydon, Hammersmith, Redhill, Hayes, Wandsworth, Weybridge, City of Westminster, Paddington, Hounslow, Islington, Tower Hamlets, City of London and Fulham.

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City Problem Type Report Time
United KingdomCamden Town Internet
United KingdomLondon Phone
United KingdomCroydon Internet
United KingdomHammersmith Internet
United KingdomCroydon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • bertie_cee Rob Cockerton (@bertie_cee) reported from London, England

    @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

  • HowardDellSmit1 Dell Smith (@HowardDellSmit1) reported from Tolworth, England

    @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

  • Faysal_noor Faisal M (@Faysal_noor) reported from London, England

    @EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you

  • EatOutLots Lydia Pluckrose (@EatOutLots) reported from Camden, England

    Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?

  • NeilHigley Neil Higley (@NeilHigley) reported from Royal Kensington and Chelsea, England

    @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

  • mandyphin28 Mandyphin28 (@mandyphin28) reported from Camberwell, England

    @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

  • DanWantsTech Dan Flynn (@DanWantsTech) reported from Twickenham, England

    @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

  • matt_sexton Matthew Sexton (@matt_sexton) reported from Croydon, England

    @Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.

  • tykeharvey T y k e (@tykeharvey) reported from Worcester Park, England

    @ee 5G is worse than there 4G it never blood loads anything

  • ianeastlondon IanEastLondon (@ianeastlondon) reported from City of London, England

    I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

  • GreenBadgeE1 GreenBadgeTaxi #SupportLondon (@GreenBadgeE1) reported from City of London, England

    @EE @bt_uk Why is there no mobile Internet or Reception on THE STRAND in London. I am struggling to take payment as On CAB PAYMENR SYSTEM which has EE sim in it. Many drivers facing issue with the Mast there will resolve this soon been owing since few months now

  • AngelaMagny Angela Magny (@AngelaMagny) reported from London, England

    Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.

  • Covey_75 Sam (@Covey_75) reported from Islington, England

    Lazy incompetent @DPD_U_K 🤬 Waited 3 days for a delivery from unhelpful @EE only for the useless courier to keep saying no one's in, poxy service!!!

  • matt_sexton Matthew Sexton (@matt_sexton) reported from Croydon, England

    Frustrating that you can't disable voicemail on @EE digital voice landline phones. Causing no end of problems with elderly relatives who can't get to the phone before it activates...

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • 404userfound Watcher (@404userfound) reported

    @EE MyEE is broken again. Data gifting has now stopped working. Has been like this all day across four devices. Poor service

  • sophsafs Shiny Sophie (@sophsafs) reported

    @EE We received the QR code, scanned it but still have no data or signal since this morning. One person on chat told us we would get within 24 hours, another person told us we used the wrong QR code as a new one had been sent. We cannot call as no signal

  • JLuckings Jack (@JLuckings) reported

    @EE after being a customer for years why is my upgrade over £20 per month with you for the same contract as with 3 mobile?

  • tbymx . (@tbymx) reported

    @EE Ive dmed and tweeted no response and still no signal.

  • mccann_kieron kieron mccann (@mccann_kieron) reported

    @EE Is ee wifi down

  • wayofthewood Lee Tedder (@wayofthewood) reported

    @EE Run out of data trying keeping the Wi-Fi to my property would be a start never mind replying to the message i have left.

  • Marly_D13 Marly (@Marly_D13) reported

    @EE I’ve not had much reception or data for the last few days Why is this? I’m paying for a service which isn’t working

  • Stubbsy747 Christopher Stubbs (@Stubbsy747) reported

    @EE are you finally getting PAYG onto eSIM now Apple 14 has ditched the physical SIM card in USA or telling us to cancel our accounts?

  • PointlessSte Samantha Mumba (@PointlessSte) reported

    Anyone on @EE and having issues with 5G? I’m thankfully on the free wifi at the train but once I go from this I’ve no service at all but it says 5G 😭

  • thepugsmummy Bunty (@thepugsmummy) reported

    @DickonFarmar @EE I’ve been on @tescomobile for years. They have good deals at the minute. The customer service is good too. I’ve got 30GB unlimited text and calls £11.00