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EE Outage Report in Kingston upon Thames, Greater London, England

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The latest reports from users having issues in Kingston upon Thames come from postal codes KT1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hammersmith, London, Croydon, City of Westminster, Southwark, Tower Hamlets, Wandsworth, Greenford, City of London, Thornton Heath, Hounslow, Camden Town, Waltham Forest, Redhill, and Hayes.

CityProblem TypeReport Time
Hammersmith Internet 21 minutes ago
London Phone 10 hours ago
Croydon Internet 1 day ago
Croydon Internet 1 day ago
City of Westminster Internet 1 day ago
London Wi-fi 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • slickster65
    Slickster (@slickster65) reported from City of London, England

    @EE What’s upsetting you’re trying to play this down as if it’s only a small number people effected which is a lie come clean and tell us what the problem is and for how long

  • pjgannon
    Peter Gannon (@pjgannon) reported from Hackney, England

    @EE I’ll take that as no then. Terrible customer service. I’ll go to OFCOM instead.

  • RennardsEmelye
    Em (@RennardsEmelye) reported from Camden Town, England

    @EE Still no service! Day 3 of not being able to work!!! Frustrating and very angry!

  • TashaBrowne
    natasha browne (@TashaBrowne) reported from Hillingdon, England

    @paul2v @HillingdonNHSFT @EE I’ve no idea.....I never see anything on twitter until hours later...but I’m not bothered about it

  • rebirthoftee
    Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @CairoMcF @EE They're getting on my damn nerves

  • MAsgharButt2
    Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough

  • Will527
    William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • gooey89
    Sameer 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@gooey89) reported from Richmond, England

    @EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....

  • damokins82
    Damian Kinsella (@damokins82) reported from Hounslow, England

    Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!

  • MAsgharButt2
    Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @TerrySpringer19 @EE My own personal phone and Sim cards. Still down.

  • mo55541011
    Lewis Morgan (@mo55541011) reported from Croydon, England

    @EE phone not working AGAIN 3rd time since march this is unacceptable

  • sikirk
    Si Kirk AFC (@sikirk) reported from Islington, England

    Dear @EE why is your network so s#*t at the moment having a severe lack of service all over London in the last week

  • chrisahamer
    Christopher A. Hamer (@chrisahamer) reported from Paddington, England

    @EE Ok, I’ll humour you and give it a go, though I am fairly positive that it’s a network infrastructure issue on your part - I.e not enough bandwidth but am happy to be proven wrong

  • vladyhell
    Vladimir Sivc (@vladyhell) reported from Lambeth, England

    @EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(

  • MartaIg88800241
    Marta Iglesias (@MartaIg88800241) reported from City of London, England

    @EE we are unable to make or receive calls and EE customer services not available either through App ! 😡😡

  • mrdavidnunn
    David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • georgiedonn
    Georgie (@georgiedonn) reported from Islington, England

    @vamosvamos @EE I’m livid. They owe me £200. And i’ve been without a phone for 9 DAYS because a commission hungry salesman screwed up leading them to cancel my line (it’s been my number since i was 14) Still waiting on a sim as its’physically impossible to post faster than 2nd class royalmail’

  • DrunkRes
    Mark M (@DrunkRes) reported from Camden Town, England

    @mrcjmartin And according to @ee no. Single sim only which doesn’t help if one wants to run a work Sim and personal sim on the same phone. 🤯

  • vladyhell
    Vladimir Sivc (@vladyhell) reported from Wandsworth, England

    @EE broadband is down for me again in London, this is again a regular occurrance for me

  • RennardsEmelye
    Em (@RennardsEmelye) reported from Camden Town, England

    @EE 3 days of no service and cannot even call 150!!! Told to use WhatsApp! Yep! That’s really useful for business!! What an absolute joke! If I can’t earn, you don’t get paid! Simple! I have 3 lines with all contracts coming to an end soon! Bye Felicia! 🤬

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • _JackJohnson94
    Jack (@_JackJohnson94) reported

    @EE hi, can someone help me ‘revalidate’ my 50% friends and family discount please? Tried for hours yday on the phone and had no luck, surely it can’t be that hard to add back on?

  • soph_barnesx
    Sophie Marie Barnes (@soph_barnesx) reported

    @EE Yes we are aware of that! This is the issue we have it’s my iPad number but my iPad doesn’t recieve those kind of texts. It’s the same issue over and over again. The DPD app I did have but of course iPad number linked but was signed into my mobile number for Tescos. Stupid.

  • buttsy1972
    John Butterworth (@buttsy1972) reported

    @EE Can you advise if I need to call 150 to inform that I have replaced a phone that is under flex contract following unrepairable damage that replaced under non-EE insurance?

  • DITDUK83
    Baz (@DITDUK83) reported

    @EE I have been trying to call about an upgrade on my s23 Ultra one terabyte. Now I haven't got time to be running around after you if you want the business then get in touch my times more expensive than yours if not back to three network

  • giframac
    Gillian McKinnon (@giframac) reported

    @EE No - your website is rubbish as is your phone service!

  • CanIScreamNow
    Ms G (@CanIScreamNow) reported

    @EE is your service down? Trying to get support on the phone!

  • dantheman8t5
    Daniel McDermott (@dantheman8t5) reported

    @EE signal is awful, technical team no help in saying there is no resolution for this. Surely its breach of contract when your website states that 4G/5G signal should be at least ‘good’ in my postcode area

  • Idarrenhouston
    Disco Dev (@Idarrenhouston) reported

    @EE can i have my OG number back if possible would be the gift of the world pm me... but was similar to 0&((()))(2$ - HP keyboard will tell you real number from @Motability who gave up on this person while there company was meant to help its users it gave up on staff then handed it back to #publichealth #nhs @NHSScotland NoI1nTEAM

  • edward_aldridge
    Edward Aldridge 🇸🇪 🇬🇧 🇫🇷 (@edward_aldridge) reported

    Paris-Eurotunnel: almost perfect 5G the whole way, Eurotunnel to St Pancras: just about intermittent 4G. Time to DO something about it? Might help the whole growth thing (and AI)… if the French can do it… @EE @10DowningStreet @bt_uk

  • Alec_______1
    Alec (@Alec_______1) reported

    @antmiddleton It awful but @EE deny they have a problem