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EE Outage Report in Kingston upon Thames, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 03/07/2026 07:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: Hackney, London, Wandsworth, Kensington, Uxbridge, Ealing, Southwark, Purley, Croydon, Waltham Forest, Hammersmith, Wembley, Guildford, Islington and Worcester Park.

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City Problem Type Report Time
United KingdomHackney Wi-fi
United KingdomHackney Wi-fi
United KingdomLondon Phone
United KingdomWandsworth Phone
United KingdomKensington Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • NeilHadley2 CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England

    @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • wanderlaurst lauren (@wanderlaurst) reported from Wandsworth, England

    @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

  • VixSeaman Lady Vix Seaxman (@VixSeaman) reported from Richmond, England

    Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

  • craig_mcrae Craig McRae (@craig_mcrae) reported from Lambeth, England

    @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • StuABedford Stuart A (@StuABedford) reported from Paddington, England

    Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • HrHJamesKnight OnlyGayWorthKnowing (@HrHJamesKnight) reported from Spelthorne District, England

    @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

  • JKBartsHeart Jonathan Kelly (@JKBartsHeart) reported from Kensington, England

    @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jaksphillips Jakki Phillips (@jaksphillips) reported

    @EE i'm getting a message on my phone saying 'EE has no know provisioning website' - can you help?

  • hunny2908 Natasha Prior (@hunny2908) reported

    @EE my 75yr old mother has been with you 25yrs and recently went over to sim only. She recently moved to another network and you have taken over £200 from her account saying she was in a contract she knew nothing about. Seems loyalty and the cost of living crisis means nothing

  • bolyki01 bolyki (@bolyki01) reported

    @O2 It took 28 seconds to load up my Apple Music song on your network, 3 seconds on @EE .

  • NicolaEedle Nicolodeon (@NicolaEedle) reported

    @EE 4GEE router without Internet all day but all lights displayed...? Is it a problem in the area?

  • TrapFaceOmz Oms (@TrapFaceOmz) reported

    @EE Mobile 5G internet. It’s too slow

  • duncanpoundcake Duncan Poundcake (@duncanpoundcake) reported

    @EE Done all that Neil. Their advice? 'Pay for it yourself'. Top customer service 👍🏻

  • BradlyRoberts3 brad (@BradlyRoberts3) reported

    @joshuaroney_ @Surviving_LADa @EE Private company can do what they like until they arnt inclusive enough. Until they dont want to pay taxes until they dont want to service customers of certain orientations.

  • SagarJan Sagar Desai (@SagarJan) reported

    @EE is it fair that I pay 27 GBp and still I don’t get network at so many places? U charge for 5G service but hardly 5G network is available anywhere. I was ok for first 6 months as I was using colleague offer but I am very disappointed now. #whythereisnocustomerservice

  • chumbayaa Chumbayaa (@chumbayaa) reported

    Soooo @EE I think I’ve made a mess out of setting up my number as an eSIM and now my physical sim is gone and no service on the apparently “activated” eSIM, so can’t get any codes etc. How do I go about fixing this?

  • GwenEvaBearLuvs Gwenny Eva—your dude-friendly egalitarian advocate (@GwenEvaBearLuvs) reported

    @EE @JonaldBimp Oh, cut the bull already, you pieces of trash. You're trying to dress it up under justified righteousness. And you couldn't be doing a more TERRIBLE job. You're misandrists, plain and simple. You deserve to go out to business. You also deserve a special place in hell.