EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hammersmith, Shepperton, Mitcham, East Molesey, Wandsworth, Feltham, Epsom, Ealing, Kensington, Hounslow, and Southall.

City	Problem Type	Report Time
Hammersmith	Total Blackout	2 days ago
Hammersmith	Internet	3 days ago
Shepperton	Total Blackout	3 days ago
Mitcham	Internet	5 days ago
East Molesey	Phone	5 days ago
Wandsworth	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 34 seconds ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  sandra oneill (@sandraspeccy) reported 11 minutes ago from Hammersmith, England

  @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

• 
  gillian nichols counselling (@NicholsGillian) reported 13 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  Charli R (@RojasLahoz) reported 15 minutes ago from Brentford, England

  @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Farhoud Chaparian (@ChaparianF) reported 21 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  Jonathan Kelly (@JKBartsHeart) reported 24 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  Lucy Callis (@lcallis) reported 26 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  Matthew Barber (@Matt_Barber4500) reported 27 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  Ana Escudeiro (@escudeiro_ana) reported 29 minutes ago from Lambeth, England

  @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

• 
  Jamie (@JamieSenitt) reported 30 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 34 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  Pawlie (@Si11y3gg) reported 36 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Ewan Stevenson (@EwanJStevenson) reported 37 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Ronin Shaw (@RezxoShaw) reported 39 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  Kerry Harrison (@kerrylou94) reported 41 minutes ago from Southall, England

  @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

• 
  Niki Hutchinson (@nikihutchinson) reported 46 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Dave Ahern (@CorkGourmetGuy) reported 49 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  Mariam Michtawi (@MariamMichtawi) reported 55 minutes ago from Brentford, England

  @EE I did twice but still the same. It seems many are facing the same problem!

• 
  john durant (@johndurant63) reported 56 minutes ago from Brentford, England

  @EE need help with upgrade phone not delivered

• 
  Oh Fuffuxake! (@TheChauffeur_) reported 57 minutes ago from Richmond, England

  Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim Blandford🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tim_blandford) reported 6 minutes ago

  @EE There’s no “issues”. Your signal just gets worse and worse.

• 
  Jon Pitts (@briavelsjon) reported 8 minutes ago

  @imjustryan___ @EE London's a pretty pretty big city, can you be a bit more specific? And is the issue poor data speeds? Or lack of coverage?

• 
  alan (@alan_muso) reported 10 minutes ago

  @EE Nah, I've been there. You tricked me into accepting a free tablet (because I'm such a good customer) and shafting me with a two year SIM contract on the back of it. You want fool me again. I've been a customer, and loyal, since 1988 when you were Hutchinson Telecom. You blew it..

• 
  lucy barnett (@lucebarnett) reported 13 minutes ago

  @EE tried that - both on phone & online through app. Can’t make complaint as don’t seem to have an account set up for my Broadband. Been an EE customer for many years. I have full details of call on 1 July when I ordered broadband including full name of call handler but EE no help

• 
  liz coombes (@lacoombes) reported 14 minutes ago

  @EE why have I twice been offered an identical Broadband Deal by your retentions team only to be told it was cancelled after I cancelled the Sky deal? Now told its a 'systems problem' that no-one seems able to sort. Dyou not want any customers?

• 
  AlauraNightsVA/Cybernetic VTuber|OC & VS VeXpo2026 (@AlauraNights24) reported 17 minutes ago

  Due to @EE complete and utter failings I am unable to stream till Friday. This means I have to cancel the TF2 stream that people booked time away from work to be a part of. I am incredibly sorry for this and I hope to be back soon

• 
  Kirst ❤ (@kirst087) reported 22 minutes ago

  @EE It's an issue with your website. I've reported it many times but nothing gets sorted I just get told to phone up all the time. When I phone up I get asked a million security questions which were set up 14 years ago 🙄

• 
  Seeing The Lizards (@seethelizards) reported 26 minutes ago

  Same problem I'm having with @EE . I want to cancel, but there's no obvious way to do so without calling them up and being hassled by their upselling agents.

• 
  Ollie Stokes (@Ollie_Stokes27) reported 27 minutes ago

  @EE I have spent considerable time attempting to resolve this matter through @EE customer service and complaints channels. I was given clear assurances had been handled but EE have not acted on their advisors agreements and gone against agreements received by EE representatives.#EE

• 
  Pete ‘Moose’ Jousiffe 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@karakashin) reported 28 minutes ago

  @EE what a heap of rubbish! I’m here in AUS trying to renew an add-on and you are making it so difficult! I’m a new customer and wishing I had never moved to EE!