EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hammersmith, Ealing, Southall, Wandsworth, Hounslow, Weybridge, Fulham, Epsom, Sunbury-on-Thames, Brentford, Kingston upon Thames, Worcester Park, Feltham, Kensington, and Carshalton.

City	Problem Type	Report Time
Hammersmith	Internet	1 day ago
Ealing	Wi-fi	2 days ago
Southall	Wi-fi	4 days ago
Hammersmith	Wi-fi	7 days ago
Hammersmith	Internet	16 days ago
Wandsworth	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Bridge🌼 (@rainbowfreak_x) reported 6 minutes ago from Hounslow, England

  @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

• 
  Lucy Callis (@lcallis) reported 6 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  Mohamed Mahdi (@Mohamed87268245) reported 8 minutes ago from Brentford, England

  @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

• 
  Teresa Walsh ● (@teresaspost) reported 9 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  Ronin Shaw (@RezxoShaw) reported 18 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  Farhoud Chaparian (@ChaparianF) reported 19 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  Jamie (@JamieSenitt) reported 26 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  CFCHadders (@NeilHadley2) reported 27 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 29 minutes ago from Ashtead, England

  @northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke

• 
  Dave Ahern (@CorkGourmetGuy) reported 29 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  Deborah Brown 🇪🇺 (@Streethats) reported 31 minutes ago from Hammersmith, England

  @EE morning... can't login to my account... any issues?

• 
  Niki Hutchinson (@nikihutchinson) reported 37 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  John Want (@MontyWanty) reported 47 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

• 
  Kevin Nolan (@knolanuk) reported 47 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  The Big Bakes (@TheBig_Bakes) reported 50 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  Anit (@anit3) reported 55 minutes ago from Brentford, England

  @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

• 
  Dave Ahern (@CorkGourmetGuy) reported 57 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  Luis Andrés (@Luis_AndresM) reported 57 minutes ago from Richmond, England

  @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

• 
  Joe Miller (@joemiller862) reported 58 minutes ago from Spelthorne District, England

  @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

• 
  Nick Swan (@MrNickSwan) reported 60 minutes ago from Richmond, England

  @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kristina Pla (she / her) (@I_love_mornings) reported 5 minutes ago

  @EE I cannot log in. Neither on the website I'm sent on an endless loop of confirming my identity with SMS codes. I rang EE and they told me it was an issue across the board affecting many customers and that it would be solved shortly. Could you help, please? Thank you

• 
  mo (@slomoassassin) reported 7 minutes ago

  @EE I am abit dissapoined with EE I ordered the S26 ultra today that's coming tomorrow I've been a loyal customer for time you guys can't even chuck in a free screen protector especially when I am paying £91 for the contract

• 
  Kitten Kong (@kittenkong42) reported 10 minutes ago

  This is why I stuck with same mobile provider so long! Moving from 3 to @EE - got a contract for a new eSIM, gave my PAC code. Tried to get eSIM and I can’t download it because of a data mismatch. Store couldn’t help, online tried to charge me to send a QR code

• 
  Brian Slater (@BrianSlater1976) reported 13 minutes ago

  @EE signal issues in KY12 yet again. No connection on mobile and as recently moved to 4G broadband no connection either

• 
  Reza Mohammady (@RezaMohammady_M) reported 17 minutes ago

  @EE Why are you not answering now ? Or this is just a bot to keep people busy? I want to know why I will be charged for the device I have already paid, including interest cause you have put that on a contract which you sent me a letter too late to cancel ?

• 
  LR (@raphy_lawren) reported 20 minutes ago

  @EE It's so frustrating that I can't speak to someone... It's only automated responses and a chat service. Everyone on there obviously don't know the job. I need to talk to someone on the phone.

• 
  Ozzy (@beardedhalalguy) reported 22 minutes ago

  @EE I am currently aboard and my mobile number has been disconnected, I have tried all avenues to contact you and it has been a fail. No contact number no help on the website so this is my last result. Could you please get back to me and help me please

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 24 minutes ago

  @EE what am I paying for? I've got barely any internet at home after you told me that I could get fibre! So, I've got a super slow hub thing but I'm still paying full price! I want some money back or I'm cancelling.

• 
  robertwhite7960@gmail.com (@robertwhite7961) reported 25 minutes ago

  @EE I never used All my data but I’m in hospital thanks for rinsing me when I’m at my lowest. Great job

• 
  Ace (@Ace053381840899) reported 27 minutes ago

  @EE Howyou promoting new wifi box when the signal is so weak and slow.. Either fix or might go with virgin media