EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hammersmith, Hampton, Ealing, Shepperton, Mitcham, East Molesey, Wandsworth, Feltham, Epsom, Kensington, Hounslow, and Southall.

City	Problem Type	Report Time
Hammersmith	Internet	2 days ago
Hampton	Phone	3 days ago
Hammersmith	Wi-fi	4 days ago
Ealing	Internet	4 days ago
Hammersmith	Total Blackout	7 days ago
Hammersmith	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Ana Escudeiro (@escudeiro_ana) reported 4 minutes ago from Lambeth, England

  @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 5 minutes ago from Epsom, England

  Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

• 
  Steve Fisher (@221Sociopath) reported 17 minutes ago from Brentford, England

  I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

• 
  Ewan Stevenson (@EwanJStevenson) reported 18 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported 20 minutes ago from Hounslow, England

  @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 27 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  MarleneJohnson (@MGVanessaJ) reported 32 minutes ago from Southall, England

  When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

• 
  Nick Swan (@MrNickSwan) reported 35 minutes ago from Richmond, England

  @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

• 
  Bridge🌼 (@rainbowfreak_x) reported 37 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  Dan Flynn (@DanWantsTech) reported 41 minutes ago from Twickenham, England

  @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

• 
  Robert Dunford (@repd1975) reported 43 minutes ago from Esher, England

  Hi @EE is there an issue with sending texts in the SW London region right now?

• 
  Dave Ahern (@CorkGourmetGuy) reported 43 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  Doug (@dougmortonagain) reported 44 minutes ago from Ealing, England

  @EE hi, I have no signal in W5, is there a fault?

• 
  TricolorGav (@gauravleo7) reported 46 minutes ago from Lambeth, England

  @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

• 
  Paul Harris (@slowalloon) reported 48 minutes ago from Hounslow, England

  @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

• 
  TricolorGav (@gauravleo7) reported 48 minutes ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

• 
  Sam Tucker (@samgwentucker) reported 53 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  Joe Miller (@joemiller862) reported 56 minutes ago from Spelthorne District, England

  @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

• 
  John Want (@MontyWanty) reported 57 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

• 
  Jimmy (@jimmyb01) reported 60 minutes ago from Merton, England

  @EE is MyEE down? Can’t log in on app or website

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Smith (@MattSmi07057745) reported 3 minutes ago

  @MarkyTalk @EE Not the twins, I’ll never forgive orange if they’ve wiped the twins

• 
  TamCFC1888 (@top_timothy) reported 3 minutes ago

  @MarkyTalk @EE Can’t disagree. I’m only with them as I have a historic deal they continue to try and get me to move from. I find their customer service poor and their pricing is for phones ridiculously high compared to others. They are the best for coverage but at on that to a ridiculous degree

• 
  Math (@inlandtaipan1) reported 7 minutes ago

  @EE Its the same almost every day. There is no technical issue, it’s purely down to your lack of investment in coverage. Bills go up, coverage never improves. The UK has the worst 5G infrastructure investment in Europe.

• 
  Mark (@mblacky78) reported 10 minutes ago

  @vis_unita In all my years of driving and using my phone (hands free!) I have never had a call drop out! Never not been able to connect! Some people really do just imagine up things to be angry about! @EE customer

• 
  JT100 💙 (@JT100_London) reported 10 minutes ago

  @EE hello, I was sold EE by BT 2 years ago and have had no reception since then so I can’t phone you. I had a text saying my contract ends 6/8, just requested PAC and says works from 29/8. Please help or tell me how I can get help but can’t phone. Thanks

• 
  R 👽🤟🏽 (@RaphaelPoitou) reported 10 minutes ago

  @EE your signal is awful everywhere

• 
  shaun bull (@shaunwbull) reported 10 minutes ago

  @EE hi. I bought a TV from your online shop last Thursday which had a delivery of between 1-3 working days. I still do not have a tracking number or a delivery date and I am going away. I have called your office but nobody can help. How can this be tracked

• 
  Alan Aldridge (@afaldridge) reported 14 minutes ago

  @EE @Vizique Your customer service is a waste of time. I have been trying for the past 3 days, get nowhere.

• 
  Mossbank (@mossbank) reported 15 minutes ago

  Hi, when I send VM on to 150 I keep getting this error reply - "Sorry, we're having some trouble completing your request at the moment. Please try again later." When I sent Off, it turns off ok. Just won't turn on. Help? Thanks. @EE

• 
  𝕁𝕠𝕣𝕕𝕪 (@garynetchells) reported 17 minutes ago

  What is it with the infrastructure of mobile networks in the UK when you can get a signal - at all on a train?! Why is that? Why in 2026 with a digital generation can I not access an email on a train? It’s ridiculous @O2 @VodafoneUK @EE