EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hammersmith, Southall, Ealing, Wandsworth, Richmond, Twickenham, Hounslow, Weybridge, Fulham, Epsom, Sunbury-on-Thames, Brentford, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	Total Blackout	2 days ago
Southall	Internet	3 days ago
Hammersmith	Internet	9 days ago
Hammersmith	Internet	11 days ago
Ealing	Internet	13 days ago
Southall	Phone	13 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  lauren (@wanderlaurst) reported 8 minutes ago from Wandsworth, England

  @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

• 
  Doug (@dougmortonagain) reported 9 minutes ago from Ealing, England

  @EE I was, but the signal seems to be back now. Thanks anyway!

• 
  Doug (@dougmortonagain) reported 10 minutes ago from Ealing, England

  @EE hi, I have no signal in W5, is there a fault?

• 
  Robert Dunford (@repd1975) reported 13 minutes ago from Esher, England

  Hi @EE is there an issue with sending texts in the SW London region right now?

• 
  Chris Mason (@cmaso21) reported 15 minutes ago from Lambeth, England

  @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

• 
  pavlin yankov (@paulondon666) reported 15 minutes ago from Lambeth, England

  @EE Good morning. Why have you suspended my Pay as go service ?

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 20 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  Sutton Carers Centre (@SuttonCarers) reported 20 minutes ago from Epsom and Ewell District, England

  @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

• 
  Chris Mason (@cmaso21) reported 23 minutes ago from Lambeth, England

  @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

• 
  James Vertigan (@jamesvertigan) reported 24 minutes ago from Ealing, England

  @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

• 
  MarleneJohnson (@MGVanessaJ) reported 34 minutes ago from Southall, England

  When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

• 
  topcat500 (@theresacoote) reported 36 minutes ago from Brentford, England

  @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

• 
  Tania Hinds (@TaniaTells) reported 36 minutes ago from Lambeth, England

  @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

• 
  veronique enright☀️ (@Veronique7) reported 40 minutes ago from Esher, England

  @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

• 
  Shanny (@MissShannyToms) reported 42 minutes ago from Brentford, England

  @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

• 
  Kerry Harrison (@kerrylou94) reported 43 minutes ago from Southall, England

  @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

• 
  Dave Ahern (@CorkGourmetGuy) reported 43 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Ewan Stevenson (@EwanJStevenson) reported 48 minutes ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

• 
  Bridge🌼 (@rainbowfreak_x) reported 51 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  Mohamed Mahdi (@Mohamed87268245) reported 52 minutes ago from Brentford, England

  @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⚫️ ElleQat (@BaroqueChic) reported 4 minutes ago

  @EE I’m unable to use telephone contact. Don’t you offer any other access support for disabled customers?

• 
  AFCdonnilad (@afcdonnilad) reported 7 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2

• 
  Cathy Joslin (@CathyJoslin) reported 7 minutes ago

  @EE Hi hope you can help I’m not receiving OTP passwords from my bank

• 
  Jason Cleary (@jays360) reported 8 minutes ago

  @harryt84 @EE I had this issue on IPhone. Press volume up, then volume down then hold power button on phone until Apple logo appears, this restarts your phone it resolved my issue. Hope this helps you too 🤞🏻

• 
  LifesTooShort (@HappyDa63374790) reported 8 minutes ago

  @MickyJones_ @EE I just wanted to pay a bill, but the stooopid app is still down.

• 
  Steveo (@SteveA39845825) reported 12 minutes ago

  @EE can actually get in the App this morning. But can't expand 'MANAGE BROADBAND' to check speeds etc. Is there still a problem?????

• 
  Rachel Bridge (@rachelbbridge) reported 12 minutes ago

  @grantaddick100 @EE Those, and all the ones with a ‘higher than average’ call waiting time and then cut the phone off after a set time so you always end up at the back of the queue. Employ more people, pay them better, actually help your customers.

• 
  Jon Pitts (@briavelsjon) reported 24 minutes ago

  @CathyJoslin @EE Are you receiving automated texts from other senders? That's the best test of whether this is a sender-specific issue, or an end-user-specific one. That then dictates the course of action to rectify.

• 
  Dean Hazell (@Deano01973) reported 25 minutes ago

  @EE do you offer broadband and TV similar to @virginmedia? I am looking to move away from Virgin as they have charged me a late payment fee which was down to an error they made.

• 
  Catherine (@Kate00019) reported 25 minutes ago

  @EE hi, do you reply to the DMs? Been abroad, my number is deactivated, can't use the app and calling doesn't seem to work. I've DMd you. Please help 🥹