EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hammersmith, Surbiton, Richmond, Kensington, Wandsworth, Kingston upon Thames, Hounslow, Southall, Ealing, Twickenham, and Weybridge.

City	Problem Type	Report Time
Hammersmith	Wi-fi	2 hours ago
Hammersmith	Total Blackout	3 hours ago
Hammersmith	Internet	5 hours ago
Surbiton	Internet	5 days ago
Richmond	Total Blackout	5 days ago
Kensington	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Vìncere. (@VictorJ1987) reported 12 seconds ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  OnlyGayWorthKnowing (@HrHJamesKnight) reported 9 minutes ago from Spelthorne District, England

  @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

• 
  Sam Tucker (@samgwentucker) reported 9 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  Dave Ahern (@CorkGourmetGuy) reported 11 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Lucy Callis (@lcallis) reported 11 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  Dave Ahern (@CorkGourmetGuy) reported 12 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  Matthew Barber (@Matt_Barber4500) reported 12 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  Bridge🌼 (@rainbowfreak_x) reported 12 minutes ago from Hounslow, England

  @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

• 
  CharlieH 💙 (@MissCharlesV) reported 13 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  Jonathan Kelly (@JKBartsHeart) reported 14 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  Ana Escudeiro (@escudeiro_ana) reported 18 minutes ago from Lambeth, England

  @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 21 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  Pawlie (@Si11y3gg) reported 26 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Craig McRae (@craig_mcrae) reported 27 minutes ago from Lambeth, England

  @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

• 
  Oh Fuffuxake! (@TheChauffeur_) reported 32 minutes ago from Richmond, England

  Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 37 minutes ago from Richmond, England

  @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

• 
  Dell Smith (@HowardDellSmit1) reported 39 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  TricolorGav (@gauravleo7) reported 41 minutes ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

• 
  Jonny Pugsley (@jonathonfp) reported 41 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  LL.b (hons) Lawyer (@PNagle72) reported 54 minutes ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Buck (@houseofbuck) reported 8 minutes ago

  @EE your customer service is atrocious. Had a new Broadband server fitted last Tuesday, it didn’t get activated by the engineer and was lied to about it would come on at midnight. Next day rang and got a BT engineer who arrived on Thursday took 10 mins to start it. No comp/sorry!

• 
  SP (@SimonVelocity) reported 8 minutes ago

  @Benleo Had very similar with @EE utterly useless & even one year after it’s meant to have been sorted (thrown back within 14 days) they are still billing me per month for a non-existent broadband service. They are not just useless they are shysters too! They deserve to go skint!

• 
  James-Andrew Smith (@jamesandrew2201) reported 8 minutes ago

  @EE I need payment extension but I cant ring help please

• 
  J G L (@smartmama) reported 13 minutes ago

  @EE , Can someone explain why my account was charged £3 extra last month. I am not getting any responses. I am not a new customer.

• 
  Peter Vickerman (@PIV_123) reported 23 minutes ago

  @EE rubbish service app said a 40 minute wait , an hour later …….

• 
  ChrisLee™ (@ChrisLeeTM) reported 23 minutes ago

  @EE how do I cancel my broadband? My bill isn’t due until the 27th yet you decide to disconnect my broadband at 10pm, meaning I can’t even call EE. Then you disable my router from even connecting to devices in my home such as a WiFi printer!!! WTAF! 😡

• 
  ade (@newbornat) reported 24 minutes ago

  @EE what's going on with the internet/wifi in my area? (Ta6) Its been down all day. Ive been using my data. The time keeps changing when its getting 'fixed' we should have a month's discount. I pay for it and cant even use it.

• 
  𝐀𝐃𝐙 (@ad_moran4) reported 28 minutes ago

  @EE can you please tell me why I’ve had Nigerian scammers calling me directly through your X account and harassing me. You need to check your support team account because it’s been hacked , they wanted my WhatsApp details.

• 
  ste (@stevenharrisxo) reported 28 minutes ago

  @EE not exactly sure why my internet box light is orange.. always issues with EE broadband 🙃

• 
  Beth Fairweather (@b_lfairweather) reported 31 minutes ago

  @EE then turned it back on after a LOT of discussing and promised to go back and listen to the sales call and call back and NEVER DID. Phoned back again and got fobbed off again. And the complaints form online doesn’t work