EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Feltham, Epsom, Hammersmith, Wandsworth, Ealing, Kensington, Hounslow, Southall, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Feltham	Total Blackout	19 hours ago
Epsom	Total Blackout	20 hours ago
Hammersmith	Internet	1 day ago
Epsom	Wi-fi	1 day ago
Wandsworth	Internet	2 days ago
Hammersmith	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Anit (@anit3) reported 2 minutes ago from Brentford, England

  @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

• 
  Charli R (@RojasLahoz) reported 5 minutes ago from Brentford, England

  @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Lady Vix Seaxman (@VixSeaman) reported 7 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  Gavin Wrigley (@pheauteau) reported 11 minutes ago from Hammersmith, England

  @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

• 
  Neil Higley (@NeilHigley) reported 22 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  The Big Bakes (@TheBig_Bakes) reported 27 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  Luis Andrés (@Luis_AndresM) reported 29 minutes ago from Richmond, England

  @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

• 
  Cheryl Cavanagh (@xchezzacx) reported 30 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Ewan Stevenson (@EwanJStevenson) reported 31 minutes ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

• 
  dazz ii am (@dazzgedd73) reported 32 minutes ago from Spelthorne District, England

  @EE can you confirm why we have no signal in our area today TW16

• 
  Martin Tull (@MartinTull1) reported 32 minutes ago from Southall, England

  @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

• 
  Joe Wadsack (@vinesack) reported 35 minutes ago from Wandsworth, England

  I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

• 
  Dave Ahern (@CorkGourmetGuy) reported 35 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Dave Ahern (@CorkGourmetGuy) reported 36 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Chris Mason (@cmaso21) reported 43 minutes ago from Lambeth, England

  @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

• 
  Doug (@dougmortonagain) reported 45 minutes ago from Ealing, England

  @EE I was, but the signal seems to be back now. Thanks anyway!

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 54 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  Jamie (@JamieSenitt) reported 57 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported 59 minutes ago from Hounslow, England

  @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

• 
  Teresa Walsh ● (@teresaspost) reported 59 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rach 🇪🇺 (@MsVespertilio) reported 52 seconds ago

  @EE kind of poor service the ONLY way to get help is via the chat service who haven’t actually solved an issue despite assuring me they had. You’re delivering expensive kit to a house I don’t own. Bravo!

• 
  Hüseyin Örskaya (@orskyai) reported 6 minutes ago

  @England @EE Kane's goals aren't the issue, it's the service. If Gordon's crossing stats for club don't translate to the national team, these chats won't change the scoreline.

• 
  F3spirit (@originaf3spirit) reported 6 minutes ago

  @EE EE agreed the fault is owned by them. reimbursement should be automatically added to the customer accounts.

• 
  David Graham (@DWGraham_67) reported 10 minutes ago

  @EE I contacted you last week about a GDPR breach and this has still not been rectified. I’m still receiving multiple emails intended for another customer as my email address has incorrectly been registered to his new EE account and Netflix package. Sort this please!

• 
  Andy Darvill (@AndyPDarvill) reported 12 minutes ago

  @BTBusiness the sooner I can get out of the contract with you the better…. Actually costing me money now!! Utter shite!! Possibly the worst provider I’ve been with in 23 years… @EE sold me this **** too!!

• 
  Yokenthwaite (@BayXXIV) reported 15 minutes ago

  @EE Can you please fix your service that I pay you to provide by contract. I have gone through all of your different avenues and no one can provide me with an answer as to what the fault is. The connection is spotty at best and drops out fully roughly every hour.

• 
  Avril Newman (@AvrilNewman9) reported 21 minutes ago

  @EE My son & I called you yesterday. You are charging me for a tablet I didn’t ask for and that never arrived either. We were told by your team that I will have to continue paying for it even though he could see by looking at my account that I’d never activated nor used it, u thieves

• 
  Jessica Brown (@Jessbrown2590) reported 22 minutes ago

  @EE I’ve already done this and I get told the same thing which is they don’t see no problems in my area but clearly there is because every time I leave the house my signal drops and I can’t even attempt to make a phone call as it just cuts off!

• 
  John Thompson (@Johntommo76) reported 23 minutes ago

  @EE why is your customer service so bad? A customer of 20+ years through all your guises and yet treated like an idiot by your staff

• 
  Nathan Astley (@chebbzzx) reported 29 minutes ago

  @EE your Wi-Fi is awful