EE Outage Report in Kingston upon Thames, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: London, Tower Hamlets, City of Westminster, Wandsworth, Harrow, Redhill, Hackney, Southwark, Greenford, Wembley, Ashtead, Merton, Fulham, City of London and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Tower Hamlets |
Phone | |
| City of Westminster |
Internet | |
| Wandsworth |
Internet | |
| London |
Total Blackout | |
| Harrow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
@EE we have terrible signal in sm6 can u update
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MelancholyWolf
(@ItsIyke_) reported
from
Merton, England
@EE hey the green light is on my router but the broadband is down. None of my devices can connect!
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John
(@SaffaJohn) reported
from
City of London, England
@EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE Is it any wonder I'm leaving your two bob network!
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Stephen McGlynn 🏴
(@StephenMcGlynn) reported
from
Merton, England
@EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService
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HaflaNextDoor
(@iKaremk) reported
from
Hillingdon, England
@EE hi I need some help with my account
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Martin Dynan
(@Dynan5) reported
from
Croydon, England
@EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service
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DAWN4IoE
(@Dawn4Io) reported
from
Camden Town, England
@NoServiceHereUK no data on Euston platform despite good signal on @EE
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Alicia
(@westiee) reported
from
Richmond, England
@EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP
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Life of Nads
(@life_of_nads) reported
from
Islington, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭
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Alex King
(@alexkingtweets) reported
from
Merton, England
@Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!
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Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Life of Nads
(@life_of_nads) reported
from
City of London, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
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A girl has no name 🐺⚔
(@rustykidneys) reported
from
Camden Town, England
@EE Thank you. Your team member was great. My mum was on the train home and couldn't call herself, and my stepdad's phone kept losing signal, so I had to on her behalf. I was afraid this was going to be a problem but he was very sympathetic and sorted it out.
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MΔTT WY∆TT
(@MattWyattUK) reported
from
Ealing, England
Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Dawson
(@Steven59066) reported
@EE Hi, i don't leave my back up Alatel a3 mobile phone on all night, in case the battery goes down, I want my top ups activated right now on my back up Alatel a3 mobile phone, i wish my back up Alatel a3 mobile phone wouldn't go into hibernation, x me back
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Custard Eyes. adult/human
(@custardeyes) reported
Hey @EE have you guys read the reviews about your app? Are you doing anything to fix it ? Loads of 1 star reviews of the app store . Your app has been absolutely useless for a long time now
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Kevin Greaves
(@KevinGreaves20) reported
@EE I received a reply from EE customer relations and somebody rang me via WhatsApp to initiate a claim. He wanted me to download an app to receive payment which I refused to do, this is a scam right @EE ?
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catherine smith
(@catheri19156028) reported
@EE still not able to access anything on my email or account. Under the DDA service providers must make reasonable adjustments for service users. EE have not done that and are in breach of the DDA 1985. #Bbrokenthelaw
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Peter Malcolm
(@pmal5098) reported
@England @EE A great performance, but Wales were awful, good run out 👌
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Laurel161 ⚔️
(@laurelmarie1983) reported
@EE I think it might be your issue, you didn't tell me I had to pay for the handset, it was free in my contract, I've paid your little bill just to get you off my back and now you are still saying I have to pay £16, can we all be grown ups and get this sorted out, I will ring you
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Ry.i.am
(@star_boi) reported
@EE It’s not the first time I’ve had issues with your site changing options as you go through the pages! Cannot see how a strap would be a £100 difference either. No worries, I’ve managed to get it to work and ordered it now, but would really suggest you get your site in order.
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𝘊𝘩𝘢𝘳𝘭𝘪𝘦
(@RodrigoProp) reported
@England @EE Proud to say I didn’t watch a single minute of that garbage. No Nico O’Reilly no watch
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nina
(@sisterninja) reported
@L_Edwards88 @EE Same here. I think @EE are having problems by the looks of things.
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ryan
(@ryanpreddie) reported
@EE app and website not working when trying to log in or create account!!?