EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Wandsworth, Hammersmith, Feltham, Epsom, Ealing, Kensington, Hounslow, and Southall.

City	Problem Type	Report Time
Wandsworth	Internet	6 hours ago
Hammersmith	Phone	2 days ago
Hammersmith	Internet	5 days ago
Feltham	Internet	6 days ago
Feltham	Total Blackout	11 days ago
Epsom	Total Blackout	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Dave Ahern (@CorkGourmetGuy) reported 2 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Sam Tucker (@samgwentucker) reported 3 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 7 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

• 
  Matthew Barber (@Matt_Barber4500) reported 11 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  CharlieH 💙 (@MissCharlesV) reported 12 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  Lucy Callis (@lcallis) reported 15 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  Chris Mason (@cmaso21) reported 17 minutes ago from Lambeth, England

  @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

• 
  Ewan Stevenson (@EwanJStevenson) reported 17 minutes ago from Lambeth, England

  @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

• 
  Jamie Chapman Dixon (@Jamiecdixon) reported 23 minutes ago from Spelthorne District, England

  @EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam

• 
  Ewan Stevenson (@EwanJStevenson) reported 23 minutes ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

• 
  shams (@SaaShamsu) reported 25 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  Paul Harris (@slowalloon) reported 25 minutes ago from Hounslow, England

  @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

• 
  veronique enright☀️ (@Veronique7) reported 35 minutes ago from Esher, England

  @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

• 
  Mohamed Mahdi (@Mohamed87268245) reported 41 minutes ago from Brentford, England

  @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

• 
  Doug (@dougmortonagain) reported 42 minutes ago from Ealing, England

  @EE hi, I have no signal in W5, is there a fault?

• 
  Bridge🌼 (@rainbowfreak_x) reported 43 minutes ago from Hounslow, England

  @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

• 
  Martin Tull (@MartinTull1) reported 48 minutes ago from Southall, England

  @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

• 
  Chris Mason (@cmaso21) reported 55 minutes ago from Lambeth, England

  @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

• 
  Bridge🌼 (@rainbowfreak_x) reported 56 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  Damien (@Damien93) reported 56 minutes ago from Richmond, England

  @EE my signal is awful today, whats going on?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lionel Conroy (@Lionel_Conroy) reported 5 minutes ago

  @ClarkRenney @EE It never was much good, I’ve never understood why a company as big as them can’t make a decent app…it’s all over the show

• 
  Bryce Lawrence (@ScrumMachine) reported 5 minutes ago

  @EE @SuzJamieson Has it occurred to EE that people don’t have time to sit holding on in the vain hope that someone might speak to them? I binned EE years ago because they were awful and expensive

• 
  CHX Roller (@FareJacob) reported 8 minutes ago

  @EE Thanks the issue has now been resolved. CHX Wimpole.

• 
  CHX Roller (@FareJacob) reported 9 minutes ago

  @EE Had to do it Via Website... your app still isn't right... logged in, entered verification code, then kicks ya back to login... and so on... keeps going back to square 1. Please sort it out. CHX Wimpole.

• 
  Andrhu (@ALivMusico) reported 11 minutes ago

  @EE How can I phone if there is no signal and I don’t have another phone or landline? I don’t know it s a local issue, phone issue or network issue. Thanks for your reply not actually being any help at all. Not a can we have your postcode to check for you?

• 
  Derek (@DerekAllan61) reported 13 minutes ago

  Obviously I @EE don't give a flying **** about customer service

• 
  liz coombes (@lacoombes) reported 15 minutes ago

  @EE why have I twice been offered an identical Broadband Deal by your retentions team only to be told it was cancelled after I cancelled the Sky deal? Now told its a 'systems problem' that no-one seems able to sort. Dyou not want any customers?

• 
  MAN LIKE RED J (@RedSteppaJ) reported 16 minutes ago

  @EE your billing system is a bit broken?? Logged in to an "overdue " alert.. of MINUS 3 pounds, as in im in credit, yet big red note on my account. Paid 3quid, now 6 quid in credit. No biggie, but js letting u know

• 
  Graham Bean (@FootballFactors) reported 16 minutes ago

  Absolutely disgraceful customer service from @EE . Expecting customers to wait 45 mins to get someone to answer your call . Time after time this company fails the consumer. I've been with them 25 plus years but on renewal will be changing - enough is enough.

• 
  Derek (@DerekAllan61) reported 16 minutes ago

  @EE Ordered a phone Saturday 11th, called customer service Monday 13th 60+ minutes on the phone, called to again Tuesday 14th again 60+ minutes informed to reorder the phone, called again today another 60+ to be informed you don't have the phone in stock RIDICULOUS SERVICE