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EE Outage Report in Kingston upon Thames, Greater London, England

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The latest reports from users having issues in Kingston upon Thames come from postal codes KT2.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 05/14/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (23%)

    Phone (23%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: London, Hackney, Fulham, City of Westminster, Ealing, Islington, Tower Hamlets, Northolt, Wembley, Belsize Park, Ashford, Southwark, Camden Town, Hounslow and Holborn.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Lambeth, England

    @nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬

  • bosswhitta David Whittaker (@bosswhitta) reported from Camberwell, England

    @MarcAllera @EE @VodafoneGroup @TheO2 Ps, tweeted using WI-FI signal as 4g wasn’t working...

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • Alsyamate Alan Davey (@Alsyamate) reported from Camden Town, England

    @EE The building I work in high up it's ok but outside o street level terrible service calls and SMS

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    Hi @EE following up with a known outage issue in the NW3 area. Apparently your engineers know about this and have been working on it for a few weeks now. Voice calls and data services affected. Looking forward to your response. Tnx

  • TrevBenton79 Trevor Benton (@TrevBenton79) reported from City of London, England

    @EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this

  • sxcmitha Salima Chitalya Mitha (@sxcmitha) reported from Islington, England

    @EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.

  • jonnyrotton1989 Jon. (@jonnyrotton1989) reported from Islington, England

    Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems

  • DJTEESHOW T-Boogie (@DJTEESHOW) reported from Camberwell, England

    WHY IS @EE SO BAD... YOUR SECURITY IS SO SHIT

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • kIaudiagorska 🧚🏻‍♀️ klauds (@kIaudiagorska) reported from Southall, England

    @EE please fix up the service on your network it’s unbelievably shit

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • HiraNav Nav Hira (@HiraNav) reported from Southall, England

    @EE Reception has gone poor, very poor in this location, struggling we have EE broadband also

  • Alsyamate Alan Davey (@Alsyamate) reported from Camden Town, England

    @EE my signal in the nw32qg area Hasn't worked properly for weeks a basic SMS message takes for ever to send it's not the best network as kevin bacon recs is it #nothappy #EE

  • stevoavfc84 steven millard (@stevoavfc84) reported from Colnbrook with Poyle, England

    Samsung Samsung Samsung, I thought the last phone was good but DAMN you've blown the ******* roof off. @EE get ready I want one NOW!!! And I'm officially out of contact wahoo

  • pascalles_p Pascalle's Pendulum (@pascalles_p) reported from Camden Town, England

    @EE signal on my area is down!!! it’s been for over a week now! This is getting inn acceptable 😢

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up

  • vodaka_orange shezza_bezza (@vodaka_orange) reported from Paddington, England

    Since @EE put my bill up (WITHOUT NOTIFICATION!!!) my internet has been VERY slow. Taken 20 minutes to get @primevideouk to load. Then nothing but buffering. @BBCiPlayer is STILL loading. Such bullshit!

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DeanPerks Dean Perks (@DeanPerks) reported

    @EE The router is working fine it’s 5G and not operating 4G at all. Just look at my account notes. I thought o2 were poor but if a call dropped they called you back. Customer service makes you or breaks you

  • StourbridgeMC Stourbridge MC (@StourbridgeMC) reported

    @EE absolutely shocking signal for the last few days at DY8 1JN. Struggling to make basic calls on 4G, 5G or even WiFi. Any ideas please? Using Samsing Galaxy s20+ (and have been for a year without issue)...

  • Pezzer1878 Tracy (@Pezzer1878) reported

    @EE sent you messages I need help

  • welsh_lisa2 Lisa Goddard 💙 (@welsh_lisa2) reported

    @EE are there problems in South Wales please. My mobile phone is suddenly telling me there is no network available and it won’t connect to my @virginmedia broadband either so I can’t call, text or do anything. I have raised a call on your website using my iPad.

  • ytenk2013 ChoosenTaxV1 (@ytenk2013) reported

    @NOWHelpTeam Yet again another outage I’m 100% moving away from this company @EE @virginmedia Can you guys give me links to a more reliable service?

  • tomtolkien Tom Tolkien (@tomtolkien) reported

    @ee There’s been no reception in TR7 since Thursday. Your online chat is “busy”, dialing 150 doesn’t work (no reception), Twitter & Facebook support hasn’t responded, & your 0800 number is a computer with no one picking up. I’ll be migrating to 3 next week. Have a great weekend.

  • pompeyhedge ed francis (@pompeyhedge) reported

    @rajguru16 @VodafoneUK I've had exactly the same problem with 5G. And Vodafone have limited my 4G speed to a completely unusable 1mbps. Seriously had enough now. £100 a month to @EE soon.

  • AbeniWangari Abeni Wangari Opeyemi (@AbeniWangari) reported

    @ee Why is there no EE mobile signal in Newquay, Cornwall. I thought EE was a UK wide provider?

  • Haroon_62 Haroon VTID (@Haroon_62) reported

    @EE Multiple times and I hear the same thing all the time , they are working on the masts, the masts are down in your area, I've got 2 lines and the other one is up for upgrade and one of your advisors advised me to not take it up if I'm having so many problems, im so frustrated

  • RPKT12 RPKT1 (@RPKT12) reported

    @EE I don’t have any problems being contacted if EE genuinely want to offer me something as a loyal customer. Just ensure people aren’t pestered by unknown numbers just because EE want us to line their pockets further and trying to mask it as a reward! It’s a very insincere strategy.