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EE Outage Report in Kingston upon Thames, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 11/25/2025 04:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: City of London, Islington, London, Croydon, Hammersmith, Southwark, Woking, Greater London, Wembley, Hampstead, Hackney, Kensington, Ruislip, Paddington and Uxbridge.

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City Problem Type Report Time
United KingdomCity of London Internet
United KingdomIslington Internet
United KingdomLondon Phone
United KingdomCroydon Internet
United KingdomCroydon Wi-fi
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • IrmaGrace26 Irma Grace (@IrmaGrace26) reported from Camden Town, England

    My new iphone 13 pro max touch screen is not working properly. I had to wait 28 days for this phone as well @EE

  • philford pip 🕳️ (@philford) reported from Islington, England

    @enterjamesment @keeforelli @EE It's awful here too and has been for days.

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @nikolajht @EE Hey, did you manage to fix it?

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • senorfenty Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

  • fuhirees Michael Buckley (@fuhirees) reported from Islington, England

    @EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • maryyasmine #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported from Kensington, England

    Why is my 5G not working ffs fix this @EE

  • duffshan Shannon/Sharon (@duffshan) reported from Camberwell, England

    @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • theresacoote topcat500 (@theresacoote) reported from Brentford, England

    @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

  • leerobertson64 Lee Robertson FCSI FRSA (@leerobertson64) reported from Camberwell, England

    @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • alexisraphael Alexis Raphael (@alexisraphael) reported from Hackney, England

    @EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .

  • nikihutchinson Niki Hutchinson (@nikihutchinson) reported from Wandsworth, England

    Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

  • AndrewStewart88 Andrew Stewart (@AndrewStewart88) reported from Guildford, England

    @EE network unavailable!!!!????

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE Definitely not well because of your internet issues. It has been a while and still no resolution. My full name and all those details will be in the DM already, I’m sure you are able to see that, Olivia.

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LRichmond78 Lisa Richmond (@LRichmond78) reported

    @EE Yes. Last bill issued 16/04 for service until 11/04. Direct debit taken today.

  • AmyGriffiths159 Amy Griffiths (@AmyGriffiths159) reported

    @EE I am having the emergency calls only again on my phone this is the second time this month. Started between 4-6pm yesterday and still continues. Took sim card out and put it back in. It is getting frustrating now as I cant receive or send calls/texts.

  • yajustnick nick albert (@yajustnick) reported

    Great customer support from @EE. Appreciate taking the time get things sorta Emma.

  • mrbondmi5 mrb (@mrbondmi5) reported

    @EE once again ee have done over yet another customer new contract 2nd time now not even had this phone a month. £67 per month. 1st bill £155. paid the upgrade up front been charged for that again!!! oh and the free ear buds. thanks ee

  • hybridmoments97 K 🇺🇦 (@hybridmoments97) reported

    Not great customer service @EE wanted a bit of help but told no one available to even talk to me for 45 minutes. I'd probably have upgraded too. First world problem though I guess!

  • Welsh_Lion Mañana Mañana! 👩🏼‍🚀🪩🧑🏼‍🚀🪩👨🏼‍🚀 🌠 (@Welsh_Lion) reported

    Good afternoon @EE ! Please help, I’m in London to run the marathon and I’m unable to connect to EE WiFi-Auto when travelling on the Tube/Lizzy Line - it’s never been a problem before on my device - rebooted phone twice - it now asks for a username & password? What should I do!

  • iamrkhanda rkhanda (@iamrkhanda) reported

    @EE Is service down at the moment ?

  • itzfergi76 Liam | Meeting Maggie 25th May 🤍💚🖤 (@itzfergi76) reported

    @EE broadband being **** again today, keeps randomly disconnecting, not helpful 🙄

  • SarahHeald1 Sarah Heald (@SarahHeald1) reported

    @EE can you help, I have topped up my credit but you have taken the money twice?

  • WayneToghill Wayne Toghill (@WayneToghill) reported

    @EE no 5G in Cardiff for second day in a row. Lost data connectivity for a few hours completely yesterday, currently running on 4G only. Problem with the 5G network?