EE

EE Outage Report in Kingston upon Thames, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 01/28/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: Southwark, London, Leatherhead, Fulham, City of Westminster, Tower Hamlets, Wandsworth, Harrow, Redhill, Hackney, Greenford, Wembley, Ashtead, Merton and City of London.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLeatherhead Internet
United KingdomFulham Internet
United KingdomCity of Westminster Internet
United KingdomLondon Phone

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE Is it any wonder I'm leaving your two bob network!

  • LynsLot Lynsey Smith (@LynsLot) reported from Croydon, England

    @EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service

  • life_of_nads Life of Nads (@life_of_nads) reported from Islington, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • Dynan5 Martin Dynan (@Dynan5) reported from Croydon, England

    @EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal

  • JimGormleyPhoto Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    @EE we have terrible signal in sm6 can u update

  • life_of_nads Life of Nads (@life_of_nads) reported from City of London, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...

  • SaffaJohn John (@SaffaJohn) reported from City of London, England

    @EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.

  • iKaremk HaflaNextDoor (@iKaremk) reported from Hillingdon, England

    @EE hi I need some help with my account

  • rustykidneys A girl has no name 🐺⚔ (@rustykidneys) reported from Camden Town, England

    @EE Thank you. Your team member was great. My mum was on the train home and couldn't call herself, and my stepdad's phone kept losing signal, so I had to on her behalf. I was afraid this was going to be a problem but he was very sympathetic and sorted it out.

  • alexkingtweets Alex King (@alexkingtweets) reported from Merton, England

    @Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK

  • westiee Alicia (@westiee) reported from Richmond, England

    @EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP

  • Dawn4Io DAWN4IoE (@Dawn4Io) reported from Camden Town, England

    @NoServiceHereUK no data on Euston platform despite good signal on @EE

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡

  • StephenMcGlynn Stephen McGlynn 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@StephenMcGlynn) reported from Merton, England

    @EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService

  • ItsIyke_ MelancholyWolf (@ItsIyke_) reported from Merton, England

    @EE hey the green light is on my router but the broadband is down. None of my devices can connect!

  • MattWyattUK MΔTT WY∆TT (@MattWyattUK) reported from Ealing, England

    Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jwfw JohnnyReb (@jwfw) reported

    Switched Mrs W from a to an @EE contract using Corporate EE Perks. 24m contract in exchange for £6/m saving. SIM arrived next day 👍 Today incorrect bill arrived and number not queued to be ported 👎 Had to call and fix both issues. So nearly a great CX...

  • RussOnlinee 🔰Russ🔰 (@RussOnlinee) reported

    @EE DM has been sent. Can’t see what you can do when a complaints manager is on the case. Not only that, I just wanted to bang on Social Media how poor your service is 👍👍

  • cla6obetta just_Obetta (@cla6obetta) reported

    @ChrisSheckley @Kaaayliii_xo @EE Inbox me immediately for help.

  • NicolaLauchlan Nicola Lauchlan, MSc, MCSP, BSc(Hons) (@NicolaLauchlan) reported

    @EE The suspension is sorted but my complaint isn't. This whole thing has been ridiculous and I'll be looking for an alternative provider when my contract expires in January.

  • MrTobyWilliams Toby Williams (@MrTobyWilliams) reported

    @EE I have the US roaming package. Been on honeymoon in the US for nearly two weeks. Cannot make or receive calls or send/receive texts. Awful service! No help from app. Why am I paying for a service thats doesn't work?

  • Assad1082 Assad (@Assad1082) reported

    Typical **** customer services from @EE called to cancel my apple care the ladies computer frozen and said id get a call back this was at 12pm never got a call back such a poor company and they blah about there best in there adverts.

  • iambinksy iambinksy (@iambinksy) reported

    @EE Then why not provide those numbers on the letter then Craig? The instructions are to call a certain number, which I did - so don't try to make this my fault when it is EE's poor comms.

  • tuffeyluffey Hayley Warner (@tuffeyluffey) reported

    @Donlaarindini1 @EE My EE signal is awful I barley ever have any

  • My4Girls1984 Valentina (@My4Girls1984) reported

    @IeuanGould420 @EE I said this to customer services about the WiFi as we have BT Hybrid unbreakable and its been terrible these last few week

  • courtsxrobbo courtney (@courtsxrobbo) reported

    @Kaaayliii_xo @EE This happened to Connor! Honestly EE are a joke, will never admit they are wrong! Your best bet is going in to a EE store x