EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hammersmith, Ealing, Southall, Wandsworth, Hounslow, Weybridge, Fulham, Epsom, Sunbury-on-Thames, Brentford, Kingston upon Thames, Worcester Park, Feltham, Kensington, and Carshalton.

City	Problem Type	Report Time
Hammersmith	Internet	1 day ago
Ealing	Wi-fi	2 days ago
Southall	Wi-fi	4 days ago
Hammersmith	Wi-fi	7 days ago
Hammersmith	Internet	16 days ago
Wandsworth	Internet	19 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Pawlie (@Si11y3gg) reported 49 seconds ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Kevin Nolan (@knolanuk) reported 1 minute ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  Doug (@dougmortonagain) reported 6 minutes ago from Ealing, England

  @EE I was, but the signal seems to be back now. Thanks anyway!

• 
  TricolorGav (@gauravleo7) reported 6 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

• 
  Dell Smith (@HowardDellSmit1) reported 12 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  gillian nichols counselling (@NicholsGillian) reported 20 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  Depraved Acid (@DepravedAcid) reported 21 minutes ago from Hounslow, England

  @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

• 
  Charli R (@RojasLahoz) reported 26 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  Sutton Carers Centre (@SuttonCarers) reported 30 minutes ago from Epsom and Ewell District, England

  @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

• 
  Shanny (@MissShannyToms) reported 33 minutes ago from Brentford, England

  @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

• 
  Lucy Callis (@lcallis) reported 37 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  Dave Ahern (@CorkGourmetGuy) reported 39 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  OnlyGayWorthKnowing (@HrHJamesKnight) reported 41 minutes ago from Spelthorne District, England

  @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

• 
  Vìncere. (@VictorJ1987) reported 42 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Doug (@dougmortonagain) reported 42 minutes ago from Ealing, England

  @EE Hi, the issue has returned. I have no service again.

• 
  The Big Bakes (@TheBig_Bakes) reported 43 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  Martin Tull (@MartinTull1) reported 48 minutes ago from Southall, England

  @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

• 
  Steve Murrell (@mobiasstrip) reported 57 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 58 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  Dan Flynn (@DanWantsTech) reported 59 minutes ago from Twickenham, England

  @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  nicola-louise (@emerald_nlt) reported 6 minutes ago from North Dorset District, England

  @EE hi!👋🏻 having some issues with devices on my network…making the children very unhappy on Easter holidays during their iPad window! 🫠 please help!

• 
  Ace (@Ace053381840899) reported 7 minutes ago

  @EE your wifi box is so bad! Gave and promised false hope and trust but no the wifi service never seems to connect, always cuts off, just all around problems. Might just have to look into getting virgin media

• 
  barbara north (@barbaranorth1) reported 8 minutes ago

  @EE I have received a scam letter from a debt collecting agency saying they are collecting a debt for EE. I have never been with EE. I have sent an email to your phishing email address, is there anything else I need to do?

• 
  Andrew Harbot-Taylor (@T_Northernbloke) reported 11 minutes ago

  @Farmeronecow @O2 That's why I left. Well that and when I complained about the signal I got told I needed to buy land and get planning permission myself and then they would look at putting one up. Moved back to @EE and normal service resumes.

• 
  PrimeSiteUK (@PrimeSiteUK) reported 13 minutes ago

  @alphafox UTTER ****! And @EE use this **** to promote its mobile service? Seriously?

• 
  Ace (@Ace053381840899) reported 14 minutes ago

  @EE Howyou promoting new wifi box when the signal is so weak and slow.. Either fix or might go with virgin media

• 
  Laura-Beth Roberts (@Qydyn) reported 15 minutes ago

  @EE I have already called 150 which is part of my complaint! I have emailed it to complaints. I would think at this stage EE should contact me

• 
  Sarah Jones #21 (@jonesy_laaa) reported 18 minutes ago

  @EE I’ve tried ringing and I’ve been on the phone twice this week to sort it out and after an hour, you guys hang up on me. Just give me back my refund please. It’s beyond a joke when my final bill was you was generated on the 18th March!

• 
  AnnunciationSean (@LasallianSean) reported 19 minutes ago

  What a shock...I call @EE to cancel a contract and I'm kept on the line waiting for 15 minutes to speak to someone (and I've now had to give up as I have to go out). You can be sure that if I was seeking to buy something or add a line that they would answer immediately.

• 
  REALLY2 (@JimNewcomb10) reported 21 minutes ago

  @EE Awful experiences trying to downgrade an EE/BT Broadband/TV bundle by phone. They try to get u to sign up to extras u don’t want, saying that that’s the only bundles available; whilst advertising on line cheaper deals. When confronted they lowered price. But NO! Take care 🤮