EE Outage Report in Kingston upon Thames, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: Hackney, London, Northolt, Croydon, Wembley, City of Westminster, Uxbridge, Beckenham, Southwark, Waltham Forest, Camden Town, Thornton Heath, Hammersmith, Wandsworth and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Wi-fi | |
| London |
Phone | |
| Northolt |
Internet | |
| Croydon |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?
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Simon Platman
(@simonplatman) reported
from
Hackney, England
@EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil
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Ayo
(@ChocOnTour) reported
from
Hackney, England
Another day, another day disconnecting from @EE WiFi. Wish it would have cut out when my nephew was making a purchase kmt
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Gary Bott
(@RevBott) reported
from
Kensington, England
@EE are there any known issues of outage in West London? Been struggling since 2pm today
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Matias Cervi
(@Tute) reported
from
Lambeth, England
Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Ayo
(@ChocOnTour) reported
from
Hackney, England
@EE ‘We will send an engineer to come round and fix your internet’. Engineer comes round and says there’s no problem, another engineer comes and checks outside, says it fine. So why do I have no broadband? Don’t ever get EE broadband. Pathetic
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Matthew Barber
(@Matt_Barber4500) reported
from
Wandsworth, England
@EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.
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Ayo
(@ChocOnTour) reported
from
Hackney, England
Can’t wait till this contract is over and I can change. How can a service be so unreliable? Do not use @EE in any capacity
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Dan Taylor
(@danthomastaylor) reported
from
Lambeth, England
Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
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sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?
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Rochana Jackson
(@rochanajackson) reported
from
Camberwell, England
@EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!
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Olga
(@olgabudimir) reported
from
Wandsworth, England
Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs
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Ewan Stevenson
(@EwanJStevenson) reported
from
Merton, England
@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Dalton
(@stuie1963) reported
@EE I have left 2 tweets with your customer service team. No answer. I have 3 accounts with you and will cancel them all if I don’t get a reply soon.
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Natasha Tomlin
(@NatashaTomlin3) reported
@EE Good morning, I did'nt see a reply from you until this, so apologies for the delay. No, I haven't rectified the problem yet...I was due to call on my way to work again today.
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Mr_Indoors
(@paulbrear) reported
Any signal issues in general today @EE seems to be every one I know is having issues throughout the uk
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jordan livesey
(@CurnalCoconut) reported
@EE not too bad, I've been looking for a decent phone replacement since my s10+ started to slow down on me. I'm gonna check it out right now
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michelle crawley
(@chellecfc1610) reported
@EE Hi thanks for letting me know what to do. I shall give them a call - I have been a customer a long time but your upgrade prices are far too expensive and I’ve found a cheaper deal elsewhere and even tho I will need to pay for Apple Music on top it’s still works out £20 cheaper!
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Chantelle Pears
(@ChantellePears) reported
@EE any idea when our broadband will be back up and running in Rugby, please? It was in and out on Friday but has been off all weekend & still no joy today. I work from home & using my mobile hotspot is really slow!
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Steven Taylor
(@stevenmtaylor) reported
@EE HELP NEEDED. The lack of competence and the inability to communicate with anyone that can resolve an issue. No one seems to respond. There is not voice access. The Chat people keep saying they can not do anything.
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💜💜🌸Laura🌸💜💜
(@lauraho2011) reported
@EE anyone wanting to switch to sky mobile - DONT. I switched from EE after 4 yrs with them and it’s the worst mistake I made
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ryan
(@olemcd) reported
looks like I’ve been restricted but my bills paid? got work to do and it’s been down for an hour now can you sort it out???? @EE
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Rachael (She/Her) 📖
(@_Rachael92) reported
@EE I go abroad next month for 10 days and want to add data roaming to my account. Is there anyway to just have it for the time I need and then cancel it? I’ve checked my app and it says once added it can’t be cancelled? 🤨🤨