EE Outage Report in Kingston upon Thames, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: Islington, London, Paddington, Croydon, Northolt, Cobham, Camden Town, City of Westminster, City of London, Caterham, Hackney, Hammersmith, Southwark, Woking and Byfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Wi-fi | |
| London |
Internet | |
| Paddington |
Internet | |
| Croydon |
||
| Northolt |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Christopher A. Hamer
(@chrisahamer) reported
from
Paddington, England
@EE Ok, I’ll humour you and give it a go, though I am fairly positive that it’s a network infrastructure issue on your part - I.e not enough bandwidth but am happy to be proven wrong
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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ALRII
(@A_L_REID) reported
from
Islington, England
@EE This is not a one off issue it is CONSTANT
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shezza_bezza
(@vodaka_orange) reported
from
Paddington, England
@EE & @BBCiPlayer both your service is seriously bad lately. Please sort it. I’m a paying customer.
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Maya Stone
(@elusivemoment) reported
from
Kingston upon Thames, England
@EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.
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Damian Kinsella
(@damokins82) reported
from
Hounslow, England
Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!
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Ben Wood
(@benwood) reported
from
Paddington, England
@drogersuk @Qualcomm_EU @Spotify @Qualcomm @oneplus @EE Nope. As far as I am aware there is no priority for 5G or degradation of 4G service. @MarcAllera made this very clear at the launch. It's also why I have tried it in three cities (Birmingham, Cardiff and London). @EE
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Peter Gannon
(@pjgannon) reported
from
Hackney, England
@EE I’ll take that as no then. Terrible customer service. I’ll go to OFCOM instead.
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@TerrySpringer19 @EE My own personal phone and Sim cards. Still down.
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Vladimir Sivc
(@vladyhell) reported
from
Wandsworth, England
@EE broadband is down for me again in London, this is again a regular occurrance for me
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Vladimir Sivc
(@vladyhell) reported
from
Lambeth, England
@EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough
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ALRII
(@A_L_REID) reported
from
Islington, England
@EE Am I living in Mogadishu or Islington why do I have to stick my arm out the window for signal
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@mrcjmartin And according to @ee no. Single sim only which doesn’t help if one wants to run a work Sim and personal sim on the same phone. 🤯
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natasha browne
(@TashaBrowne) reported
from
Hillingdon, England
@paul2v @HillingdonNHSFT @EE I’ve no idea.....I never see anything on twitter until hours later...but I’m not bothered about it
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Karen
(@Karen_1979) reported
from
Wandsworth, England
Why do I always have signal problems with @EE takes me ages to get on the internet and don't get me started with phone calls it's not really worth me making one.
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shezza_bezza
(@vodaka_orange) reported
from
Paddington, England
@EE Your service is terrible tonight! @BBCiPlayer is constantly buffering!
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Em
(@RennardsEmelye) reported
from
Camden Town, England
@EE 3 days of no service and cannot even call 150!!! Told to use WhatsApp! Yep! That’s really useful for business!! What an absolute joke! If I can’t earn, you don’t get paid! Simple! I have 3 lines with all contracts coming to an end soon! Bye Felicia! 🤬
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@allsomatt) reported
@EE 19 Days not broadband service now. Openreach engineer visit you booked phoned up and said they didn't need to come out to fix anything as nothing was broken. MORE LIES! More middle men confusing the situation. Either EE or Openreach is at fault!!
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EvieJ
(@mrsevejones) reported
@EE your phone network signal is utterly shite and driving me insane. Sort it out for goodness sake. I will 100% move if you don't. #fedup #eeiscrap #nonsignal
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Kmag
(@JagerbombsORtea) reported
@EE hello, my new phone was meant to be delivered yesterday by DPD but I received no updates and have no news about my new phone. I'm meant to send my current back in a trade in but cannot do that obviously until I get my new phone. Please help.
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SteveCH
(@SteveCHlr110) reported
@EE @MarcAllera Hi just letting you know your Exec Office has just trashed my 32 yr loyalty since Hutchinson days over a discount set by legal director over SERIOUS SECURITY BREACH! Nice to know how appallingly you treat such loyalty. In ofcom hands. Im off to Tesco Mobile🤬🤬🤬
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Matthew
(@HeldtT) reported
It’d be real great @EE if instead of your chat advisors going round in circles and not assisting, they could connect me to the team I need and help resolve my query! #EE
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Tom
(@_thisistom) reported
@EE hey I’ve received a letter regarding my Apple Watch plan since I’ve cancelled my sim only - I’ve tried to speak to your customer services but they’re not understanding my issue. Can I send a photo of the letter and have one of you guys call me please :)
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shukacatering
(@shukacatering) reported
@EE I have been without a working sim card for 10 days. Not a single EE tech on phone/ in store is capable of helping to find the source of the issue. I have lost thousands £ in business & have wasted days going back & forth to different EE shops & hours on the phone.plz help!
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Ahmed Gailani
(@agailani90) reported
@EE Hi, there is no signal in Leeds, can you please confirm is this is the case?
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Emily Turnbull
(@TurnbullEmily) reported
@EE I ended up phoning on 3 different occasions with no help and got cut off. I finally got through to a lovely guy called Kyle who managed to sort it all out for me. Thanks for the support, however I wish this was the same across the board and now just the occasional person.
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Jess
(@JessAndrea) reported
@EE Hi, I placed an order for a new phone and pay monthly deal at the weekend. Just tried using your online tracker for an update but no information is available. Can you help at all?