EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Mitcham, Hounslow, Southall, Hammersmith, Hampton, Ealing, Shepperton, East Molesey, Wandsworth, Feltham, Epsom, and Kensington.

City	Problem Type	Report Time
Mitcham	Phone	4 days ago
Hounslow	Phone	4 days ago
Southall	Internet	5 days ago
Hammersmith	Total Blackout	7 days ago
Hammersmith	Internet	8 days ago
Hammersmith	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported 32 seconds ago from Brentford, England

  @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 9 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  pavlin yankov (@paulondon666) reported 12 minutes ago from Lambeth, England

  @EE Good morning. Why have you suspended my Pay as go service ?

• 
  Bridge🌼 (@rainbowfreak_x) reported 16 minutes ago from Hounslow, England

  @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

• 
  Bridge🌼 (@rainbowfreak_x) reported 16 minutes ago from Hounslow, England

  @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

• 
  Joe Miller (@joemiller862) reported 20 minutes ago from Spelthorne District, England

  @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

• 
  OnlyGayWorthKnowing (@HrHJamesKnight) reported 22 minutes ago from Spelthorne District, England

  @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

• 
  Dave Ahern (@CorkGourmetGuy) reported 23 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 23 minutes ago from Richmond, England

  @dmills87 @EE I agree with you, they should really support quick transfer!

• 
  Jonny Pugsley (@jonathonfp) reported 24 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  T y k e (@tykeharvey) reported 26 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  john durant (@johndurant63) reported 27 minutes ago from Brentford, England

  @EE need help with upgrade phone not delivered

• 
  Kevin Nolan (@knolanuk) reported 27 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  Doug (@dougmortonagain) reported 29 minutes ago from Ealing, England

  @EE Hi, the issue has returned. I have no service again.

• 
  Ewan Stevenson (@EwanJStevenson) reported 30 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Dave Ahern (@CorkGourmetGuy) reported 36 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  Dan Flynn (@DanWantsTech) reported 51 minutes ago from Twickenham, England

  @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

• 
  Dave Ahern (@CorkGourmetGuy) reported 56 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  Lucy Callis (@lcallis) reported 56 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  Pawlie (@Si11y3gg) reported 56 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott Mackie (@smacktoid) reported 6 minutes ago

  @StuartT34021273 @EE My issue is that I literally can’t return a watch I no longer need because of their incompetence. They won’t initiate a return because they say a store issued the order (it didn’t) and the store says they cant do a return. Charlatans.

• 
  🚂 MissCatTrap 🏳️‍⚧️ (@MissCatTrap) reported 11 minutes ago

  Currently in a battle with @EE as their broadband support are dismissive and useless. It is very obvious what the fault is with my service: the hub is faulty - and constantly badgering on about channels etc is an insult. Anyone had luck before or am I forced to go complaints?

• 
  Kelly Homer (@kellymina82) reported 12 minutes ago

  @EE Hello I upgraded my phone yesterday & it is due to be delivered in store today as the colour I wanted wasn't available. I have tried to track it but the order number is invalid according to the website. Please can you help me?

• 
  Tom (@itstomwoo) reported 13 minutes ago

  @christesla @Unrealistic693 @EE Damn have you tried *3001#12345#*

• 
  Andy (@andrewstonell1) reported 14 minutes ago

  @EE anybody thinking of going to @EE for mobile broadband in the NR29 area DON’T. Nearly 6 weeks of download speeds of 0.47 too 1.47 is taking the P. Yet they have only just approved the work to be done and still for not another week or so. Stay well away from them simply crap

• 
  Craig Bailey (@Craig_Bailey41) reported 17 minutes ago

  @tescomobile your phone signal is extremely poor, why is it so bad? Visited your St Helens store earlier today and couldn’t get a signal outside/inside the store! Oh and your WiFi is poo as well. Should have stayed with @EE but they’re mega expensive!

• 
  Ian Jacklin (@IanJacklin1) reported 21 minutes ago

  @EE @nstoker Network doesn't allow calls here in the UK

• 
  Darren Alexander (@Alexander220517) reported 22 minutes ago

  @EE @whealie The uk signal Is poor all over, every networks the same….Our phone bills increase every year and the service gets worse. Yet they tell you to phone up to get technical help when they know the problem is uk wide

• 
  Allan (@banx82) reported 25 minutes ago

  @j199024 @EE It goes down every month. I’m sick of them, I was with sky for 20 years and can’t remember the internet ever going down. I’ve been with @EE for 2 years and it goes down every month. Also it’s nowhere near as fast as they claim

• 
  Shoetan (PhD) (@IbrahimShoetan) reported 27 minutes ago

  Hello there @EE, I transference my number to EE last week and I have received a confirmation that the number transfer has been completed. However, I cannot make a call with my phone for reasons I don’t know. I can’t even call the customer care number 150 from it. I need your help