EE Outage Report in Kingston upon Thames, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (27%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: Croydon, London, Hammersmith, Southwark, City of Westminster, Wandsworth, Paddington, Northolt, Tower Hamlets, City of London, Uxbridge, Wandsworth, Camden Town, Hackney and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi | |
| Hammersmith |
Wi-fi | |
| Southwark |
Internet | |
| City of Westminster |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Niki Hutchinson
(@nikihutchinson) reported
from
Wandsworth, England
Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?
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Matt Bond
(@MattBondVocal) reported
from
Camberwell, England
In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.
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Connor
(@connorlol) reported
from
Paddington, England
@EE hi, I have bought a bt sport monthly pass from the add-on section of the ee app. Does that mean I can cancel at any time? Ta
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖
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Andrew Stewart
(@AndrewStewart88) reported
from
Guildford, England
@EE network unavailable!!!!????
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Is anybody else having any issues with data on @EE this PM?
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Steve Fisher
(@221Sociopath) reported
from
Brentford, England
I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE
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#Bitcoin pxssy 🍒 Chopin obsession era
(@maryyasmine) reported
from
Kensington, England
Why is my 5G not working ffs fix this @EE
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Lee Robertson FCSI FRSA
(@leerobertson64) reported
from
Camberwell, England
@danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎
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Irma Grace
(@IrmaGrace26) reported
from
Camden Town, England
My new iphone 13 pro max touch screen is not working properly. I had to wait 28 days for this phone as well @EE
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Shannon/Sharon
(@duffshan) reported
from
Camberwell, England
@LisaMarie130790 @EE I’m having the same issue can someone please contact me?
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pip 🕳️
(@philford) reported
from
Islington, England
@enterjamesment @keeforelli @EE It's awful here too and has been for days.
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Alexis Raphael
(@alexisraphael) reported
from
Hackney, England
@EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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Jonny Pugsley
(@jonathonfp) reported
from
Kingston upon Thames, England
@EE what has happened to your signal in KT6? It’s non existent currently 🙄
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!
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Michael Buckley
(@fuhirees) reported
from
Islington, England
@EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.
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Bruno Belcastro
(@argen) reported
from
Camden Town, England
@nikolajht @EE Hey, did you manage to fix it?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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𝓛𝓲𝓪
(@oxLiaa) reported
@EE Any tips on how to stop getting spam messages claiming their EE and saying there’s an issue with billing payment.... getting at least 2/3 every other day 😩
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Steve Cross
(@SteveCr21887067) reported
@EE If you say you will call a customer regarding a complaint then please do it ! don’t just send a tweet saying you passed in on as feedback ! You still haven’t said how despite going through your security you still had wrong account details.
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🦈 IAN IN SURBITON 🦈
(@ianinsurbiton) reported
@EE Once I talk to the right person I learn everything. The issue is access, damaged roof/masonary, surveyors visited, replace antenna. Simple basic info which didn't require me to be the security services....Just tell the customer the facts!
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Neil Butler
(@justneil) reported
Hi @EE , I've tried to look at upgrades for the last 2 months on your site and everytime had the following message: "SORRY, OUR ONLINE SHOP IS NOT AVAILABLE RIGHT NOW. We’re not sure what is causing the issue and we’re unable to say when we’ll be back online." Any Help?
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🦈 IAN IN SURBITON 🦈
(@ianinsurbiton) reported
@EE Received email update about issue. DM me when free as I have questions....
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Vaughn Burns
(@Burnsey1985) reported
@EE OK thanks sorry to be a pain but if I send it back to you will I revert back to my contract I'm on now or would I have to apply as if a new customer that's on pay as you go? Sorry 1st time I've ordered online and preordered so very new to me all of this process
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bearheadroom 🕊
(@bearheadroom) reported
@EE I have service I phoned u multiple times. It works fine in 1 room but in my dads room barely works. We got 2 new smart TVs to help my dad with using tech so can watch stuff with lock down. Basically since lockdown your service has been 1/10
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Tessa Kerrich-Walker
(@yesyesnomaybe) reported
@EE I'm a PAYG customer and I need an invoice for all my purchases please. Urgent!
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M o n k e
(@FlukioGT) reported
@EE Internet has been shitty for an entire week now. Is there any problems with your servers?
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Matt Hill 🏳️🌈
(@mattpaulhill) reported
@EE you’re service is getting worse... how can you upgrade my phone and not include the new charger it needs?! Been on hold for hours yesterday and today and still no answer. Not to mention better offers for new customers and not for existing ones?! Please contact me.