EE

EE Outage Report in Kingston upon Thames, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 12/09/2025 15:05

December 09: Problems at EE

EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: Guildford, Kensington, London, Waltham Forest, Islington, Paddington, Croydon, Northolt, Cobham, Camden Town, City of Westminster, City of London, Caterham, Hackney and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomGuildford Phone
United KingdomKensington Total Blackout
United KingdomLondon Internet
United KingdomWaltham Forest Total Blackout
United KingdomIslington Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • tpotter2890 Timothy Potter (@tpotter2890) reported from Kensington, England

    Another awful day of disrupted broadband service from @EE in central London. I suspect the excuse today will be the weather.

  • kearneykd Kieran (@kearneykd) reported from Brentford, England

    @EE As a local resident it means my @EE service is awful, which I'm reminded of every time I walk past the stadium and see EE plastered all over it. It took 20 minutes for my first tweet to send. Absolutely terrible. Kieran (not Keiran)

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @TerrySpringer19 @EE My own personal phone and Sim cards. Still down.

  • Borja_Bilbao Borja Bilbao (@Borja_Bilbao) reported from Hounslow, England

    @EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.

  • pjgannon Peter Gannon (@pjgannon) reported from Hackney, England

    @EE I’ll take that as no then. Terrible customer service. I’ll go to OFCOM instead.

  • FraserHardy_uk Fraser Hardy (@FraserHardy_uk) reported from City of London, England

    @EE why is your 4G in central London (Moorgate, Finsbury sq) area so slow and such low signal even outdoors. 4G speeds seem to be getting slower and slower in London.

  • TashaBrowne natasha browne (@TashaBrowne) reported from Hillingdon, England

    @paul2v @HillingdonNHSFT @EE I’ve no idea.....I never see anything on twitter until hours later...but I’m not bothered about it

  • vodaka_orange shezza_bezza (@vodaka_orange) reported from Paddington, England

    @EE & @BBCiPlayer both your service is seriously bad lately. Please sort it. I’m a paying customer.

  • Karen_1979 Karen (@Karen_1979) reported from Wandsworth, England

    Why do I always have signal problems with @EE takes me ages to get on the internet and don't get me started with phone calls it's not really worth me making one.

  • kearneykd Kieran (@kearneykd) reported from Brentford, England

    The irony of @EE sponsoring Wembley Stadium when their network becomes unusable whenever there's an event on @EEComplaints @EEnetworkprobs

  • benwood Ben Wood (@benwood) reported from Paddington, England

    @drogersuk @Qualcomm_EU @Spotify @Qualcomm @oneplus @EE Nope. As far as I am aware there is no priority for 5G or degradation of 4G service. @MarcAllera made this very clear at the launch. It's also why I have tried it in three cities (Birmingham, Cardiff and London). @EE

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • A_L_REID ALRII (@A_L_REID) reported from Islington, England

    @EE This is not a one off issue it is CONSTANT

  • DrunkRes Mark M (@DrunkRes) reported from Camden Town, England

    @mrcjmartin And according to @ee no. Single sim only which doesn’t help if one wants to run a work Sim and personal sim on the same phone. 🤯

  • elusivemoment Maya Stone (@elusivemoment) reported from Kingston upon Thames, England

    @EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.

  • dmoonuk Daniel Moon (@dmoonuk) reported from Camden Town, England

    @VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.

  • vodaka_orange shezza_bezza (@vodaka_orange) reported from Paddington, England

    @EE Your service is terrible tonight! @BBCiPlayer is constantly buffering!

  • A_L_REID ALRII (@A_L_REID) reported from Islington, England

    @EE Am I living in Mogadishu or Islington why do I have to stick my arm out the window for signal

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • BrynCJHammond Bryn Curt James Hammond (@BrynCJHammond) reported

    @EE @EE I would have a wonderful Wednesday if my phone worked. Bills paid made a call to you today and now phone is completely cut off unless I use WiFi. I’m filming in Amity & need cell!!! Really bad customer services from you lately.

  • GKalsi2 G Kalsi (@GKalsi2) reported

    @EE Can’t wait to leave EE. Rubbish network, customer service is rubbish and on top off that increasing prices

  • Gman7HC Gman (@Gman7HC) reported

    @EE have the worst coverage ever. Kevin Bacon does not want to try and land a plane from my house I absolutely assure you.

  • Richie1872 Richie Ferguson (@Richie1872) reported

    @EE need some help regarding billing

  • SOAMER Sir Richard b-h-Soame 13th BT (@SOAMER) reported

    @ee just paid my bill online on your ****** app but very bad it told me unable to take payment but then I checked the payment page and it was very misleading dangerous or just @ee scamming customers @MarcAllera #hatefulcompant #eedishonest

  • Trystanian TH (@Trystanian) reported

    @EE The most overpriced, worst value deals in the UK.

  • aashhleigh Ashleigh Cartwright (@aashhleigh) reported

    @EE i am trying to upgrade however my NHS discount code from Blue light card is not working

  • BillyCarroll_ Billy Carroll (@BillyCarroll_) reported

    @EE hi I’ve just received an email saying my email account has been changed even though I haven’t changed it? And now I can’t log in to my account please can you help

  • SassyDerby Sassy Beauty Derby (@SassyDerby) reported

    @EE Is your website down? I’ve been trying to upgrade my phone since yesterday?

  • SirKnoe SirKnoe 👑 (@SirKnoe) reported

    Imagine @EE fleeced me for a contract after my contract period. I mean if you sign a contract to Start at X it should end on Z like agreed. But noo they roll that ***** over and charge you with no prior reminder. 3 months of extra charges for a service I didn't receive. #Robbery