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EE outages and service status in Kingston upon Thames, England

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Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Kingston upon Thames, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jun 15, 12:29 PM GMT+1.
  • 56% Internet (56%)
  • 11% E-mail (11%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 11% Phone (11%)

The latest reports from users having issues in Kingston upon Thames come from postal codes KT6 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hammersmith, Southall, Wandsworth, Epsom, Kensington, Surbiton, Richmond, Kingston upon Thames, Hounslow, Ealing, and Twickenham.

CityProblem TypeReport Time
Hammersmith Phone 5 hours ago
Southall Internet 2 days ago
Hammersmith Internet 4 days ago
Wandsworth E-mail 10 days ago
Wandsworth Internet 12 days ago
Epsom Internet 13 days ago

Nearby cities with recent reports

Hammersmith

2 recent signals

5 hours ago
Southall

1 recent signals

2 days ago

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • MGVanessaJ
    MarleneJohnson (@MGVanessaJ) reported from Southall, England

    When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

  • maryyasmine
    #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported from Kensington, England

    Why is my 5G not working ffs fix this @EE

  • Mohamed87268245
    Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

  • RezxoShaw
    Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

  • Streethats
    Deborah Brown 🇪🇺 (@Streethats) reported from Hammersmith, England

    @EE morning... can't login to my account... any issues?

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

  • Tute
    Matias Cervi (@Tute) reported from Lambeth, England

    Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

  • Mohamed87268245
    Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

  • JamieSenitt
    Jamie (@JamieSenitt) reported from Kingston upon Thames, England

    @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

  • 221Sociopath
    Steve Fisher (@221Sociopath) reported from Brentford, England

    I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

  • theresacoote
    topcat500 (@theresacoote) reported from Brentford, England

    @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

  • xchezzacx
    Cheryl Cavanagh (@xchezzacx) reported from Wandsworth, England

    Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

  • cmaso21
    Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • Veronique7
    veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • Si11y3gg
    Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • cmaso21
    Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • CorkGourmetGuy
    Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

  • lcallis
    Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

  • jimmyb01
    Jimmy (@jimmyb01) reported from Merton, England

    @EE is MyEE down? Can’t log in on app or website

  • gauravleo7
    TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • benjenkins_ldn
    Ben Jenkins (@benjenkins_ldn) reported

    @EE your team have left me stranded without a useable number without a workable solution. How can I get my previous number ported to another network?

  • ikraamdaanis
    ikraam (@ikraamdaanis) reported

    The @EE website is one of the worst websites I've ever used

  • TomTugendhat
    Tom Tugendhat (@TomTugendhat) reported

    I’m in Dulwich. One of the more expensive areas of London, supposedly a global city, and I’m getting worse mobile phone reception that I did in Kabul a decade ago. I pay for two contracts: @O2 and @EE and neither is reliable so I can’t work. Mobile phones are useless in vast areas of Britain and have got worse. You can never work on a train, unlike in France. But we’re spending £4.5 billion in bike lanes and crossings. This government is prioritising virtue signalling vanity projects when we need infrastructure urgently.

  • guy_axon
    Guy axon (@guy_axon) reported

    @EE why has my app not worked for a while now no longer able to add additional lines or look at new sims yet advisors on phone can , how hard is it to fix this rather than telling me they will do it on phone always get a better price via the app

  • RAGunner72
    DirtySecret (@RAGunner72) reported

    @TomTugendhat @O2 @EE Tom, Dulwich’s signal isn’t bad because O2 or EE don’t care, it’s because Southwark and local residents block or shrink almost every modern mast application. Operators want to fix it, but planning laws stop them. Until councils allow proper 20–25m masts, Dulwich will always have Kabul‑level reception.

  • AnthonyNumamoid
    Anthony Sheridan Neil ll (@AnthonyNumamoid) reported

    Having a slight problem with my @EE Phone contract, I had to change my number but forgot to add the new number to my @EE profile now it is only sending verification codes to my old number so I can’t access my contract details. Already dialled 150 but it didn’t help.

  • ptavfc1
    PT (@ptavfc1) reported

    @EE you chose to ignore me on the telephone and on here following my complaint about abysmal service and equipment that EE supplied and changed twice but you don’t “cover” your equipment!!!!! EE are appalling to deal with!!!

  • AnthonyNumamoid
    Anthony Sheridan Neil ll (@AnthonyNumamoid) reported

    @EE I recently renewed my mobile contract and got a new number but I forgot to change my old number to my new one, I tried to gain access to my account but for the verification process it is using my old number can you help

  • Ummnope7
    Umm...nope (@Ummnope7) reported

    @TomTugendhat @O2 @EE It's not the government's job to help you choose a decent mobile phone service. You're a grown man. You can make your own consumer choices, whether they be sensible or stupid.

  • jaykona3670
    JC (@jaykona3670) reported

    @EE still waiting for the extender hub to resolved. Don’t say call customer services on 150, it doesn’t provide anything other than a rubbish text message service using a BOT.