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EE Outage Report in Kingston upon Thames, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 12/03/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: Hounslow, London, Hackney, Southwark, City of London, Croydon, Wandsworth, Paddington, Harringay, Hayes, Hammersmith, Redhill, Coulsdon, Mayfair and Wembley.

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City Problem Type Report Time
United KingdomHounslow Internet
United KingdomLondon Phone
United KingdomHackney Wi-fi
United KingdomSouthwark Phone
United KingdomSouthwark Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @nikolajht @EE Hey, did you manage to fix it?

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE Definitely not well because of your internet issues. It has been a while and still no resolution. My full name and all those details will be in the DM already, I’m sure you are able to see that, Olivia.

  • senorfenty Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

  • maryyasmine #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported from Kensington, England

    Why is my 5G not working ffs fix this @EE

  • philford pip 🕳️ (@philford) reported from Islington, England

    @enterjamesment @keeforelli @EE It's awful here too and has been for days.

  • alexisraphael Alexis Raphael (@alexisraphael) reported from Hackney, England

    @EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .

  • fuhirees Michael Buckley (@fuhirees) reported from Islington, England

    @EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • IrmaGrace26 Irma Grace (@IrmaGrace26) reported from Camden Town, England

    My new iphone 13 pro max touch screen is not working properly. I had to wait 28 days for this phone as well @EE

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE internet is absolutely, and I cannot stress this enough, the WORST broadband I have ever experienced. I can’t play a single game with lagging, why? Simply why?

  • theresacoote topcat500 (@theresacoote) reported from Brentford, England

    @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • leerobertson64 Lee Robertson FCSI FRSA (@leerobertson64) reported from Camberwell, England

    @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SofeeB Sofee! (@SofeeB) reported

    @EE hi, I’ve switched from ee and I’m trying to log into my account to get my final bill, but for the past week it’s been saying error logging in, just wondering if you can help me. Thanks a lot :)

  • i_drive_the_bus The Driver (@i_drive_the_bus) reported

    Anyone else think @EE home broadband is like dial up ? Self isolating can't watch live telly via streaming services as its just non stop glitching utter dog ****

  • AdamBak29805537 Adam B (@AdamBak29805537) reported

    @EE Hi, any idea when you are getting more Samsung phones in stock? Looking at the S21/S21 Ultra but no stock and im due an upgrade this week. I know there id supply issues but other providers have them so will jump ship if i need to, dont fancy waiting weeks/months.

  • _Taiyella Taiyella (@_Taiyella) reported

    How can @EE assure me that this phone has not been tampered with? Imagine I login and someone has a screen recorder or something? Or my bank details are stolen?

  • Sarah_Jane_2412 Sarah Jane 🏳️‍🌈🇪🇺💙 (@Sarah_Jane_2412) reported

    @EE I’ve upgraded my plan recently in October and was told in store my NHS discount would be applied. It hasn’t been. Can it be applied now even though my plan has started if I ring customer services?

  • IssaBo419 Mr Entanglement 🇳🇬🇳🇬🇳🇬 (@IssaBo419) reported

    @JuniorCartxer @EE Sells dreams it doesn't actually translate to it. But yh for the most part 5G is good but my acc WiFi is absolutely terrible

  • xxKay_Jxx KJ Parker (@xxKay_Jxx) reported

    @EE Please help regarding my new phone. I’ve been on hold on customer service for a long time now and wondered if contacting you this way is best.

  • mariola87 Mariola Tàrrega (@mariola87) reported

    @EE I've moved out of the UK. I've asked for one of these 3 options: cancel my plan/lower my monthly fee/change to a pay as you go plan. This is your response: £117 to cancel my plan/no to lowering my monthly fee/no to a pay as you go plan.

  • djm_eightyone ✌🏻️ (@djm_eightyone) reported

    @EE I’m trying to upgrade my phone and have spoken to a representative. After agreeing a deal, I’ve been told that the phone is not in stock, yet online it’s showing as in stock, but I can’t apply the discount online. HELP!! 😩😡

  • juliemitchell84 Julie (@juliemitchell84) reported

    @O2 once again poor service - they accept fraudulent phones to be taken out. Then they don’t call you back, the don’t take off your credit file. Do not use @O2 - stay with @EE they care.