EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hammersmith, Hampton, Ealing, Shepperton, Mitcham, East Molesey, Wandsworth, Feltham, Epsom, Kensington, Hounslow, and Southall.

City	Problem Type	Report Time
Hammersmith	Internet	8 hours ago
Hammersmith	Total Blackout	2 days ago
Hammersmith	Internet	6 days ago
Hampton	Phone	6 days ago
Hammersmith	Wi-fi	7 days ago
Ealing	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  tamara m (@tamara_mbz) reported 2 minutes ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

• 
  Dave Ahern (@CorkGourmetGuy) reported 4 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Steve Murrell (@mobiasstrip) reported 5 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  CharlieH 💙 (@MissCharlesV) reported 10 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  Joe Wadsack (@vinesack) reported 13 minutes ago from Wandsworth, England

  I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

• 
  Dan Taylor (@danthomastaylor) reported 14 minutes ago from Lambeth, England

  Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

• 
  Dan Flynn (@DanWantsTech) reported 15 minutes ago from Twickenham, England

  @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

• 
  Paul Modley (@pmodley) reported 16 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  Charli R (@RojasLahoz) reported 17 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported 19 minutes ago from Kensington, England

  Why is my 5G not working ffs fix this @EE

• 
  Bridge🌼 (@rainbowfreak_x) reported 21 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  pavlin yankov (@paulondon666) reported 22 minutes ago from Lambeth, England

  @EE Good morning. Why have you suspended my Pay as go service ?

• 
  Dave Ahern (@CorkGourmetGuy) reported 28 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Nick Swan (@MrNickSwan) reported 28 minutes ago from Richmond, England

  @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

• 
  Cheryl Cavanagh (@xchezzacx) reported 30 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  John Want (@MontyWanty) reported 36 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 39 minutes ago from Epsom, England

  Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

• 
  I am Robin (@robinhamilton77) reported 39 minutes ago from Esher, England

  @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

• 
  Pawlie (@Si11y3gg) reported 40 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 56 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌹🌹Cariboo🌹🌹 (@Cariboo9361961) reported 4 minutes ago

  @EE please fix your data connection, because yesterday, couldn’t use my data!!!!

• 
  ChrisM (@chrismaddison74) reported 4 minutes ago

  @Fletchmeister81 @EE Seems to be an issue in every store now. The staff in Sunderland bridges are the worst I've ever encountered. It's like you're bothering them when you ask a question. I'm looking at moving all four of my lines to elsewhere now as I'm also sick of being ripped off with price rises

• 
  Marie (@marieclarkg12) reported 6 minutes ago

  Dear @EE your customer service is horrific. It’s a shambles!

• 
  Natasha (@NatashaB819) reported 11 minutes ago

  @EE We did a home move 2 years ago and have so far had no issues, other than the extortionate price we’ve been paying! The switch over is on you @EE not us but we’re having to suffer because of it and had to sign up to a new contract that apparently, we can leave at any time

• 
  Sarah Dixon (@SiDix67) reported 14 minutes ago

  As I am having one of "those" days... a) Why does it take a GP 2 days to issue a prescription when the system was made digitial to "streamline" the service? b) @EE Have you any idea just how frustrating your diagnostic bots are when your issue does not fit a "box"?

• 
  ⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA (@FWyineMagazine) reported 15 minutes ago

  please advise asap 100Mbps+ to< 10 4G in 5G Unlimited area #NCSC Continuous #cyberattacks 30-06-2026 0000hrs- 29-07-2026 ongoing (DDOS, DNS-P & 15Hz Bandwidth attenuated,signal suppression) in MK. Properties (10),12),(13) in particular involved with UK telecoms interference @EE

• 
  Alex Chippendale (@chipods) reported 16 minutes ago

  @EE disgusting customer service and still not able to purchase what I was hoping to purchase, passed to 3 different people with an outcome of “ try again to purchase it later”? An offer which is clearly listed on your website? Terrible

• 
  lucy barnett (@lucebarnett) reported 18 minutes ago

  @EE Been on messaging service since 13:58 today - told I’d beconnected with manager at 14:55 (after several requests for matter to be escalated). 15:20: still waiting to be connected. 15:25: Billing desk manager introduced himself - have not heard from him since. Total time wasting

• 
  Katy Parkes (@KatyParkes) reported 20 minutes ago

  @EE No it’s still not working properly.

• 
  Kate (@KatieBrownriggg) reported 21 minutes ago

  @EE hi, why is it when customers use an offer from a third party website to get their broadband with you - you then cancel it? Apparently you’re cancelling 2 out of 3 people who do this so it feels like i’ll be wasting my time if I sign up?