EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hammersmith, Feltham, Epsom, Wandsworth, Ealing, Kensington, Hounslow, Southall, Surbiton, and Richmond.

City	Problem Type	Report Time
Hammersmith	Phone	1 day ago
Hammersmith	Internet	5 days ago
Feltham	Internet	5 days ago
Feltham	Total Blackout	11 days ago
Epsom	Total Blackout	11 days ago
Hammersmith	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Andrea Gillis (@angegillis) reported 2 minutes ago from Lambeth, England

  @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

• 
  Charli R (@RojasLahoz) reported 3 minutes ago from Brentford, England

  @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Paul Modley (@pmodley) reported 10 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  Luis Andrés (@Luis_AndresM) reported 11 minutes ago from Richmond, England

  @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

• 
  Joe Miller (@joemiller862) reported 12 minutes ago from Spelthorne District, England

  @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

• 
  dazz ii am (@dazzgedd73) reported 13 minutes ago from Spelthorne District, England

  @EE can you confirm why we have no signal in our area today TW16

• 
  Robert Dunford (@repd1975) reported 16 minutes ago from Esher, England

  Hi @EE is there an issue with sending texts in the SW London region right now?

• 
  TricolorGav (@gauravleo7) reported 26 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

• 
  James Vertigan (@jamesvertigan) reported 29 minutes ago from Ealing, England

  @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

• 
  Chris Mason (@cmaso21) reported 30 minutes ago from Lambeth, England

  @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

• 
  Dave Ahern (@CorkGourmetGuy) reported 37 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Nick Swan (@MrNickSwan) reported 40 minutes ago from Richmond, England

  @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

• 
  Steve Fisher (@221Sociopath) reported 40 minutes ago from Brentford, England

  I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

• 
  John Want (@MontyWanty) reported 41 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

• 
  Deborah Brown 🇪🇺 (@Streethats) reported 44 minutes ago from Hammersmith, England

  @EE morning... can't login to my account... any issues?

• 
  Teresa Walsh ● (@teresaspost) reported 49 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  TricolorGav (@gauravleo7) reported 52 minutes ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

• 
  Damien (@Damien93) reported 56 minutes ago from Richmond, England

  @EE my signal is awful today, whats going on?

• 
  Doug (@dougmortonagain) reported 57 minutes ago from Ealing, England

  @EE hi, I have no signal in W5, is there a fault?

• 
  Ronin Shaw (@RezxoShaw) reported 59 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gareth Howells (@GarethJHowells) reported 6 minutes ago

  Hi @EE is there a signal issue in post code SA10 at present. Only one bar on 5G 🙄 phone signal is awful and dropping into 4g

• 
  Dave (@Gazelle1981) reported 7 minutes ago

  @EE and #AITHomeDelivery please can someone help me? Trying to get an item delivered and have no idea what's going on. Doesn't seem like either party is talking to the other.

• 
  Clark Renney (@ClarkRenney) reported 12 minutes ago

  What is wrong with the @EE app? My bills and payments refuses to open. I have even uninstalled and reinstalled the app. Is there a problem with the system?...

• 
  Stuart Marshall (@MrMclarenNUFC) reported 13 minutes ago

  @ee Is there any chance you can switch back on your masts and stop offering a sub service for the same money. You’re bloody terrible

• 
  G the Train Driver (@GtheTrainDriver) reported 15 minutes ago

  @EE this service is getting worse! Why is it your app, which is vital to adjust schedules for my kids, is always 'under maintenance' at the most inconvenient times! Why is this work never done at like 0100-0500 when it's less likely to be used!! Never had this issue with BT 😡

• 
  鬼萃香 OniSuika (@OniSuika) reported 15 minutes ago

  Hey @EE just thought I'd let you know that the internet you tried to gaslight me about being repaired on the 16th after gaslighting me about how it was working normally since the 4th that you now claim might be fixed for real on the 27th went down four times today.

• 
  Lionel Conroy (@Lionel_Conroy) reported 16 minutes ago

  @ClarkRenney @EE It never was much good, I’ve never understood why a company as big as them can’t make a decent app…it’s all over the show

• 
  Gaz (@TisSaff) reported 18 minutes ago

  @EE Contract is up, 27 year customer, prices are ridiculous now (up to 4x competitors). How do I go about leaving?

• 
  OMG Beardd (@OMGBeardd) reported 22 minutes ago

  @OniSuika @EE How many people do you think you’ll be turning off of EE that aren’t already in the replies looking to complain to people that can’t help? You think people will see that you’re having an issue, that’s logged are any less likely to be put off than those claiming overcharging?

• 
  Andy 👥 ◣ ◢ 🐺(Bully) (@andybullyuk) reported 23 minutes ago

  @EE Any chance Someone can contact me about dpd collecting my phone for repair , I organised it last week , Still no text , Been a customer with ee since it was one2one , Wow what a way to treat a long standing cuatomer