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EE Outage Report in Kingston upon Thames, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 03/04/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: London, Hammersmith, Wembley, Guildford, Southwark, Islington, Worcester Park, Croydon, Carshalton, Hounslow, Hackney, City of London, Northolt, City of Westminster and Uxbridge.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomHammersmith Internet
United KingdomWembley Internet
United KingdomGuildford Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • evadne Evadne W. (@evadne) reported from City of London, England

    @EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.

  • MartinTull1 Martin Tull (@MartinTull1) reported from Southall, England

    @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with upgrade phone not delivered

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with phone not delivered

  • OzmaLionheart MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported from Camberwell, England

    @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • whiskey_soaked_ Mark S (@whiskey_soaked_) reported from Camberwell, England

    @England @BukayoSaka87 @EE Now replace **** for brains Southgate

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • hines_stephen Stephen Hines (@hines_stephen) reported from Hackney, England

    @EE I keep getting black Friday offers from you, but the best broadband speed you can currently do for me (in #London) is an embarrassingly slow 16Mb Will you hold the offer until you can do something decent speedwise?

  • Jashanks79 James Shanks (@Jashanks79) reported from Hackney, England

    Orders an iPhone 14 pro max upgrade from @EE on the phone after a beyond woeful retail store experience. Told it would be delivered today. Now told it’s not and no idea when. That’s a day off wasted. Thanks EE for reminding me of woeful service.

  • MGVanessaJ MarleneJohnson (@MGVanessaJ) reported from Southall, England

    When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • huxley14 Rhys Huxley 🔻#KillTheBill (@huxley14) reported

    @EE why is my signal not anymore than 1 bar today? Its the same with the others living in my house yet we never normally have this issue?! And what do you plan to do to rectify the issue?

  • AndyBeel Andy Beel (@AndyBeel) reported

    hi @EE can you please give an update on the service outage in the TR2 Tregony, Cornwall area, no service today yesterday and the day before for many hours throughout the day thanks

  • 82Benjh Benjh_82 (@82Benjh) reported

    Clearly @EE don't like answering their customer's questions...

  • Tayasmum1 michelle wilson (@Tayasmum1) reported

    @EE what the hell is wrong in the cm8 area...no signal all day...

  • DanDainess Dan (@DanDainess) reported

    @EE phone data calls texts not working tried most things still not working?

  • Kyra1986Crane Kyra Crane (@Kyra1986Crane) reported

    Hi @EE can I request urgent contact from Tech pls with regards to the constant line drop issue im having. Ongoing for over a week now. Really pissing me off tbh. Cant make or receive calls for any longer than 60secs, my mobile is essential means of contact 🤬😡🤬😡

  • Kyra1986Crane Kyra Crane (@Kyra1986Crane) reported

    @Chelz65 @EE Ive read on FB there is a problem with the mast in my area and also with 3...and that friends have had a months free bill...so they best get in touch with me urgently. I cant call them because the line drops. Already dropped twice when tried complaining earlier 😡🤬

  • TornShaun Shaun Cornforth™ (@TornShaun) reported

    @ee 4 dropped calls in 20 mins! You’re a joke of a network!

  • DavidJEtheridge David J Etheridge (@DavidJEtheridge) reported

    @EE, Is the network down or running slow in my area ? #EE

  • claricerose_096 Rosie 🖤 (@claricerose_096) reported

    @EE have the rudest staff and the most useless customer service, ordered a phone in the 1st was told within 7 days. They've changed it twice without informing me, customer service also refuse to check the stock in store because they'll get a disciplinary. Ridiculous. 😡😡