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EE Outage Report in Kingston upon Thames, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 01/09/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: London, Wembley, City of London, Weybridge, Hackney, Beckenham, City of Westminster, Hammersmith, Ealing, Hounslow, Southwark, Croydon, Leatherhead, Islington and Sutton.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomWembley Internet
United KingdomCity of London Internet
United KingdomWeybridge Internet

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    @EE ‘We will send an engineer to come round and fix your internet’. Engineer comes round and says there’s no problem, another engineer comes and checks outside, says it fine. So why do I have no broadband? Don’t ever get EE broadband. Pathetic

  • sandraspeccy sandra oneill (@sandraspeccy) reported from Hammersmith, England

    @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

  • Tute Matias Cervi (@Tute) reported from Lambeth, England

    Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    Can’t wait till this contract is over and I can change. How can a service be so unreliable? Do not use @EE in any capacity

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    I say again. @EE is the worst coverage I’ve ever seen. I can’t play Xbox without it disconnecting me from games, for no reason at all.

  • simonplatman Simon Platman (@simonplatman) reported from Hackney, England

    @EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

  • Robinhio84 Rubén Taluja (@Robinhio84) reported from Camberwell, England

    Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

  • Robinhio84 Rubén Taluja (@Robinhio84) reported from Camberwell, England

    Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

  • adamvdb Adam Van den Bussche (@adamvdb) reported from Paddington, England

    @EE no ee wifi on central line, neither friday or today. Service is there - but won’t connect

  • thebrownmayn Walee (@thebrownmayn) reported from Merton, England

    @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

  • BurnzyH Hazel 🥸 (@BurnzyH) reported from Redhill, England

    Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    Could not stress this, if you have a choice, do not choose @EE as your internet service provider

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    Another day, another day disconnecting from @EE WiFi. Wish it would have cut out when my nephew was making a purchase kmt

  • RevBott Gary Bott (@RevBott) reported from Kensington, England

    @EE are there any known issues of outage in West London? Been struggling since 2pm today

  • RezxoShaw Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • numberjack123 cliff scrivens (@numberjack123) reported

    @EE Hi, I've been advised to contact you here as my signal has been down since November 2020 and all other avenues have failed, postcode is HA49JU, thanks, Cliff

  • 16lizwilliams Liz Williams (@16lizwilliams) reported

    Well @EE I don’t think much of your service, I was meant to have a text & call about repair this morning, still haven’t heard anything, Nora reply from email…

  • StevenS24199199 Steven Scott (@StevenS24199199) reported

    @EE Sadly it’s not about the cheapest deal it’s about the way I’m treated as a loyal customer. At the start of the pandemic you started giving extra deals to CERTAIN essential workers but not others. 1/2

  • kirm84 Kirm (@kirm84) reported

    @ee I have 4g signal in Tenby wales but the internet does not work at all. I’ve tried restarting phone etc but it just times out

  • GerardGroves Gerard Groves (@GerardGroves) reported

    @EE I'm unable to call a free customer service helpline (0800 442 442) for Nespresso - any idea why this is? It just immediately hangs up with 'call failed'.

  • dazcivic darren (@dazcivic) reported

    @EE network seems to be down in Llanelli sa154br

  • MattBennett93 Matt Bennett (@MattBennett93) reported

    @EE please don’t let me down! I need you to deliver my replacement SIM card by tomorrow or else I won’t be able to get into @DownloadFest I’ve been waiting since Saturday 😩

  • wclutters william clutterbuck (@wclutters) reported

    @ojngill @LNER @EE Switch wifi on your phone OFF. It interferes with the 4G coming in through the (big) train windows. The train wifi only connects to an antenna on the locomotive that then links to mobile coverage. Cut out the middleman!

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 (@darrentedeschi) reported

    Having problems with my 4G mini WiFi device @EE. It connects to my phone but after 3-4 months this device has stopped connecting with my laptop! Am not tech-minded so feel like I'm in the deep end and sinking fast! Help!

  • Suzy_dashey Susan (@Suzy_dashey) reported from Great Glen, England

    @EE please can you tell me why my service is so appalling? Dropping calls, not connecting. Phone ‘having signal’ but no one can get hold of me? Not ideal!