EE

EE Outage Report in Kingston upon Thames, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 11/27/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: Mayfair, London, Wembley, Hackney, City of London, Islington, Paddington, Croydon, Hounslow, Wandsworth, Tower Hamlets, Hammersmith, Southwark, Woking and Greater London.

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City Problem Type Report Time
United KingdomMayfair Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomHackney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    @EE we have terrible signal in sm6 can u update

  • Dawn4Io DAWN4IoE (@Dawn4Io) reported from Camden Town, England

    @NoServiceHereUK no data on Euston platform despite good signal on @EE

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere

  • sxcmitha Salima Chitalya Mitha (@sxcmitha) reported from Islington, England

    @EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.

  • rustykidneys A girl has no name 🐺⚔ (@rustykidneys) reported from Camden Town, England

    @EE Thank you. Your team member was great. My mum was on the train home and couldn't call herself, and my stepdad's phone kept losing signal, so I had to on her behalf. I was afraid this was going to be a problem but he was very sympathetic and sorted it out.

  • TrevBenton79 Trevor Benton (@TrevBenton79) reported from City of London, England

    @EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice

  • JimGormleyPhoto Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE What email address do I send my 30 days notice to cancel my contract

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • MattWyattUK MΔTT WY∆TT (@MattWyattUK) reported from Ealing, England

    Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.

  • ItsIyke_ MelancholyWolf (@ItsIyke_) reported from Merton, England

    @EE hey the green light is on my router but the broadband is down. None of my devices can connect!

  • life_of_nads Life of Nads (@life_of_nads) reported from City of London, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE Is it any wonder I'm leaving your two bob network!

  • life_of_nads Life of Nads (@life_of_nads) reported from Islington, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

  • Dynan5 Martin Dynan (@Dynan5) reported from Croydon, England

    @EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal

  • iKaremk HaflaNextDoor (@iKaremk) reported from Hillingdon, England

    @EE hi I need some help with my account

  • westiee Alicia (@westiee) reported from Richmond, England

    @EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere

  • LynsLot Lynsey Smith (@LynsLot) reported from Croydon, England

    @EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LotsOfTreesHere Dr Anna Cunningham 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@LotsOfTreesHere) reported

    @IamBonglie @EE Ohhhh that just the start. Had this issue with them some years ago, the highlight being when they told me I'd have to go into the store to cancel as they couldn't do that online. Things got...ugly.

  • NicWilko Nic Wilkinson (@NicWilko) reported

    @EE Only one of my phones showing on my account. The other is due an upgrade & need to do it but I can't get to it. Made a complaint on 12th Sept. Call back last week when at work. Agent promised to email/call back. Has not. Payment on current contract taken again.

  • Sophstrongx Sophia Strong (@Sophstrongx) reported

    @EE I also get this message when trying to access my account online through the website! Please help have you blocked my account or is everything down? Thank you from a very worried and stressed pay as you go customer

  • licclemissN 𝑀𝒾𝓈𝓈 N (@licclemissN) reported

    @EE why am I suddenly getting no signal and I am unable to make or receive calls over data or WiFi?

  • PrincessofVP Veep (@PrincessofVP) reported

    @EE Hi, what’s the ongoing problem in the E3 area, please? My broadband hasn’t worked since Sunday. Diagnostic bot says it’s an issue since 21/9 and now won’t be fixed until 28/9, which seems less than ideal.

  • Boyle_KellyA Kelly Boyle (@Boyle_KellyA) reported

    @BritishTelecom absolutely dreadful service in trying to get internet connected and tv package via @EE. Have been waiting since 15/09/22 - when original provider was cancelled! No shows at appointments booked - and so it goes on and on and on ……….!!

  • kellyn1975 kelly newell (@kellyn1975) reported

    @EE @EnglandFootball Shame you can spend time posted on social media as opposed to dealing / responding with customer complaints

  • ashlingdh ashling (@ashlingdh) reported

    @EE any idea how long it's going to take to fix the problems in Oswestry please? 3 days of no signal and unable to use the phone without wifi!

  • DavidPa85077976 906 (@DavidPa85077976) reported

    @EE We need cheaper broadband instead of paying stupid American actors.

  • IamBonglie John McGarva (@IamBonglie) reported

    Would @EE like to try to justify why it is incredibly quick & easy to sign up to a service, but if you need to cancel a service because of poor coverage, you have to hang on with bad pop music for ages?