EE Outage Report in Kingston upon Thames, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: London, Hackney, Hampstead, Croydon, Islington, Tower Hamlets, Bermondsey, City of Westminster, Feltham, Harrow, Deptford, Wembley, Southwark, Brentford and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| Hampstead |
Wi-fi | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.
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Joe Miller
(@joemiller862) reported
from
Spelthorne District, England
@MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move
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Valerie
(@ValerieAmajoutt) reported
from
Camden Town, England
@EE Really customer service on EE, when you say you no service can’t receive or ma any calls. No bars showing on your phone! You have frustrated customer. She says she been online and on the phone all day! What would be your next question? 🤔 So you can’t call any number ?🙀
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Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE
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Paula Griffin 🏳️⚧️
(@Paula_Griffin65) reported
from
Camberwell, England
If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡
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Ayo
(@Ayoolanaa) reported
from
Hackney, England
@EE you’re back again with your nonsense. Why can I not go a day without my internet connection dropping? Why is your service so bad?
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Craig Williams DJ
(@craigwilliamsdj) reported
from
Croydon, England
@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
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Ayo
(@Ayoolanaa) reported
from
Hackney, England
@EE how do I make a formal complain for the service you guys provide? I’ve actually had enough now.
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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The Big Bakes
(@TheBig_Bakes) reported
from
Wandsworth, England
@EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.
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Ayo
(@Ayoolanaa) reported
from
Hackney, England
@EE internet is absolutely, and I cannot stress this enough, the WORST broadband I have ever experienced. I can’t play a single game with lagging, why? Simply why?
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Sarah
(@eatsruns) reported
from
Hackney, England
@DipakV88 @EE O2 is the only utility company that has held my loyalty since I moved to the UK 14 years ago. But I will admit, the network coverage in London can be patchy!
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Paul Modley
(@pmodley) reported
from
Ealing, England
@JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision
EE Issues Reports
Latest outage, problems and issue reports in social media:
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S A R A H☁️🍒
(@_sarahlouisexo) reported
anyone else having trouble with @EE
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Nick Madge
(@madgeni) reported
@HennersL @EE just stepped off a plane from Canada, same issue ("only" 3k). had to wait till 8a for lines to open, but nice chap in customer services explained it's a broader issue with carriers in those countries. he extended my credit so my family can use their phones. Expect it to be sorted
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Bradley Whitmore
(@bigbrolo) reported
@EE I don't think there's been a week in the last few months where you aren't screwing my phone up for at least 1 day with your maintenance ****. I love paying you loads of money for me not to be able to use my phone. 🙄
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Tim Stowe
(@tim_j_stowe) reported
@EE We're trying to contact you to get a uk customer reconnected. hes in South Africa on holiday. wife has covid. They're isolating. We've tried all your options; you say you've phoned this number back but the phone has not rung. All messages you send prevent me replying. Help!
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Mariangela Fanelli
(@MariangelaFane4) reported
@EE @EE send me one of your rising stars to solve my complaint criminals. You owe me £650 criminals for a finished contract 2020!!! rip off People be aware they keep taking the contract money when contract finishes.
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John Galliver
(@jguk) reported
@louise_mck @nikdoof_ @EE If you can get on Wi-Fi call them on Skype for free +44 800 079 8586 - did this and they unsuspended account. It’s a “known issue”
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Steve Kirtley
(@stevekirtley) reported
@EE I've spent most of the last month with broadband issues - either running significantly below minimum speed or waiting for multiple engineer visits. Yet I've been charged full price for the month. What happened to automatic compensation?
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Brian Withington
(@brianmw58) reported
@LexiBellissima @EE Despite my providing his number and it being a known problem, they apparently can’t do anything unless he contacts them directly. I don’t need any access to his account, just need them to fix their own problem. Classic hiding behind “data protection”.
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John Galliver
(@jguk) reported
@ryan_oliver95 @EE @EEHelpdesk Same here. If you can get on Wi-Fi call them on Skype for free +44 800 079 8586 - did this and they unsuspended account. It’s a “known issue”
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amiedevon
(@amiedevon) reported
Anyone got a @Google #Pixel6 & hate the processing on the selfies? 😭 the editing it does is horrible even if I try and view RAW files. Can't even get a group selfie cos the front cam l so zoomed in. Over my 14 day return time from @EE but hate it, wish I'd got a different phone!