EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hammersmith, Surbiton, Richmond, Kensington, Wandsworth, Kingston upon Thames, Hounslow, Southall, Ealing, and Twickenham.

City	Problem Type	Report Time
Hammersmith	Wi-fi	2 days ago
Hammersmith	Total Blackout	2 days ago
Hammersmith	Internet	2 days ago
Surbiton	Internet	7 days ago
Richmond	Total Blackout	7 days ago
Kensington	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  LL.b (hons) Lawyer (@PNagle72) reported 1 minute ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

• 
  Chris Mason (@cmaso21) reported 5 minutes ago from Lambeth, England

  @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

• 
  Doug (@dougmortonagain) reported 5 minutes ago from Ealing, England

  @EE Hi, the issue has returned. I have no service again.

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 6 minutes ago from Richmond, England

  @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 7 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  Mohamed Mahdi (@Mohamed87268245) reported 7 minutes ago from Brentford, England

  @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

• 
  James C Green (@jamesCgreen93) reported 8 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  TricolorGav (@gauravleo7) reported 17 minutes ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

• 
  Stephen Tilney (@Stephen_Tilney) reported 17 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  Dave Ahern (@CorkGourmetGuy) reported 17 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  James Vertigan (@jamesvertigan) reported 19 minutes ago from Ealing, England

  @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

• 
  Dave Ahern (@CorkGourmetGuy) reported 21 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Depraved Acid (@DepravedAcid) reported 21 minutes ago from Hounslow, England

  @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

• 
  TricolorGav (@gauravleo7) reported 29 minutes ago from Lambeth, England

  @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

• 
  Kevin Nolan (@knolanuk) reported 29 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  Lucy Callis (@lcallis) reported 34 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  Matias Cervi (@Tute) reported 36 minutes ago from Lambeth, England

  Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

• 
  Nick Swan (@MrNickSwan) reported 44 minutes ago from Richmond, England

  @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

• 
  Deborah Brown 🇪🇺 (@Streethats) reported 45 minutes ago from Hammersmith, England

  @EE morning... can't login to my account... any issues?

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 49 minutes ago from Richmond, England

  @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie (@jhshepherd9) reported 11 minutes ago

  @EE when your told the reason your wifi isn’t working right is because it’s school holidays and the WiFi traffic is bad. Doesn’t change the fact that I PAY to use WiFi school holidays or not

• 
  Emily (@EmilyMcLeish93) reported 14 minutes ago

  @EE having major issues on your site with options being BLOCKED? Trying to check out an item

• 
  ali ˚୨୧⋆｡ (@rnbwithu) reported 22 minutes ago

  can @EE explain to me why i pay over £40 for a service that doesn't work and gets me stranded alone in a foreign country??? like give me one good reason why i should continue the contract

• 
  Alan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇧⚡ (@AlanHeycock) reported 22 minutes ago

  @SomeUKTeslaGuy @EE Keep the device, i did. Purchase a 1pmobile sim (EE) problem solved and so much cheaper. I use it as a mobile router when i am selling at markets. £10 a month.

• 
  AlexIB (@AlexIB20) reported 23 minutes ago

  @TomDavi74777919 @EE @O2 horrendous too! Networks have regressed 10yrs with the service available at the moment

• 
  Mols 🦋 (@mollyalice_) reported 24 minutes ago

  @EE why don’t i have any signal at all? i’ve done all the device resets and i have checked my postcode but if i come off wifi i cannot use my phone at all….

• 
  Daz Byerley 💂‍♂️🦐🚘💙 (@mondazeo88) reported 27 minutes ago

  @EE My signal keeps dropping in and out for no apparent reason at all times throughout the day and night. I have tried to report it but your app keeps crashing...

• 
  DML (@DMLYONDER) reported 28 minutes ago

  @EE Ee have elderly customers they fail to fix their phone lines and internet with 30 days put vulnerable customers at risk, fail to keep their customers informed of repair dates and times, and BT totally ignore customers, and don’t value when you been with them 20 plus years

• 
  ParkEnd Now Block002 (@parkendgoodison) reported 28 minutes ago

  @ad_moran4 @EE @O2 O2 is ****

• 
  Matt Martin (@gtfcmatt) reported 28 minutes ago

  @EE Im logging into my account and its saying an account couldnt be found to match the user ID. Could you help me please. Thanks 👍