EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hounslow, Southall, Hammersmith, Ealing, Wandsworth, Richmond, Twickenham, Weybridge, Fulham, Epsom, Sunbury-on-Thames, Brentford, and Kingston upon Thames.

City	Problem Type	Report Time
Hounslow	Wi-fi	10 hours ago
Southall	Internet	2 days ago
Hammersmith	Total Blackout	5 days ago
Southall	Internet	6 days ago
Hammersmith	Internet	12 days ago
Hammersmith	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Kerry Harrison (@kerrylou94) reported 4 minutes ago from Southall, England

  @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

• 
  Steve Fisher (@221Sociopath) reported 6 minutes ago from Brentford, England

  I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

• 
  Jamie Chapman Dixon (@Jamiecdixon) reported 9 minutes ago from Spelthorne District, England

  @EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam

• 
  OnlyGayWorthKnowing (@HrHJamesKnight) reported 20 minutes ago from Spelthorne District, England

  @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

• 
  pavlin yankov (@paulondon666) reported 25 minutes ago from Lambeth, England

  @EE Good morning. Why have you suspended my Pay as go service ?

• 
  shams (@SaaShamsu) reported 28 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  Dave Ahern (@CorkGourmetGuy) reported 30 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  Deborah Brown 🇪🇺 (@Streethats) reported 32 minutes ago from Hammersmith, England

  @EE morning... can't login to my account... any issues?

• 
  LL.b (hons) Lawyer (@PNagle72) reported 41 minutes ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

• 
  john durant (@johndurant63) reported 43 minutes ago from Brentford, England

  @EE need help with upgrade phone not delivered

• 
  Walee (@thebrownmayn) reported 43 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  TricolorGav (@gauravleo7) reported 46 minutes ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

• 
  Ewan Stevenson (@EwanJStevenson) reported 50 minutes ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

• 
  Gavin Wrigley (@pheauteau) reported 54 minutes ago from Hammersmith, England

  @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

• 
  MarleneJohnson (@MGVanessaJ) reported 54 minutes ago from Southall, England

  When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

• 
  CFCHadders (@NeilHadley2) reported 56 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported 57 minutes ago from Kensington, England

  @EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

• 
  Doug (@dougmortonagain) reported 58 minutes ago from Ealing, England

  @EE hi, I have no signal in W5, is there a fault?

• 
  Kevin Nolan (@knolanuk) reported 59 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  Martin Tull (@MartinTull1) reported 60 minutes ago from Southall, England

  @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daniel Bailey (@DanielLBailey) reported 6 minutes ago

  Once your contract term is done the service on @EE becomes poor. I've experienced it every time my contract runs out. Despite still paying for the service on a rolling contract. Why is that?

• 
  stephen (@n0b0dy1280) reported 10 minutes ago

  @EE I’m looking for some help with regards to my old contract phone, we’ve given it to my daughter, set up a new Apple ID but it’s went into activation lock. Contacted Apple and they need proof of purchase, we don’t have that as it’s been 2+years Is this something we can request

• 
  Simon Pearce 😈🏒🤘 (@r45her) reported 11 minutes ago

  @smith_freddo @EE @tonycarmelo15 The **** app is the main reason I can't wait to leave EE at end of contract

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 13 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

• 
  David Marshall (@D_W_Marshall) reported 14 minutes ago

  @EE please help.. I closed an account down for my dad (who is unable to deal with as I have POA).. you sent me an email to pay the final bill but the phone number you give is not relevant (round round and round) ... Help as I cant pay what is due

• 
  Iain Murphy (@the_murfmeister) reported 15 minutes ago

  @EE I’ve already called several times on Friday and today. Lots of time spent on hold. Online support is really poor. All I wanted was to watch a TV channel I have paid for but you have cancelled the channel, taken my money and won’t reinstate unless I call you again several times.

• 
  Rachel Bridge (@rachelbbridge) reported 16 minutes ago

  @grantaddick100 @EE Anything for companies to rip customers off. We must be lying about our complaint, not, they pay their employees poorly so employees don’t do their job properly, and somehow we’re the problem 🙄

• 
  Rob (@theRedun) reported 18 minutes ago

  @bt_uk @EE @BTBusiness currently on the #caravanclub site at Clumber Park, Notts, paying for “premium WiFi” and it’s painfully slow, no faster than the free version, caravan club staff say it’s nothing to do with them, report it to you! How do I report it to you?

• 
  Aura Link (@AuraLinkAL) reported 19 minutes ago

  @EE can you explain why the people operating your live chat service aren’t clear like those on the phones. The person on the live chat has now left a 16 year old girl without data, which she relies on whilst travelling to school for her safety and the checking of bus times. Does the safety of 16 year old girls not matter?

• 
  Lynda Hull (@lyndannh) reported 20 minutes ago

  @ee This is an emergency. I have tried the link in the text you sent, the app and your website. Nothing is working.