EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hammersmith, Hampton, Ealing, Shepperton, Mitcham, East Molesey, Wandsworth, Feltham, Epsom, Kensington, Hounslow, and Southall.

City	Problem Type	Report Time
Hammersmith	Total Blackout	1 day ago
Hammersmith	Internet	4 days ago
Hampton	Phone	5 days ago
Hammersmith	Wi-fi	6 days ago
Ealing	Internet	7 days ago
Hammersmith	Total Blackout	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  James C Green (@jamesCgreen93) reported 3 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  Paul Harris (@slowalloon) reported 5 minutes ago from Hounslow, England

  @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 9 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

• 
  Teresa Walsh ● (@teresaspost) reported 9 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  Dave Ahern (@CorkGourmetGuy) reported 11 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 12 minutes ago from Richmond, England

  @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

• 
  Dan Taylor (@danthomastaylor) reported 15 minutes ago from Lambeth, England

  Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

• 
  Cheryl Cavanagh (@xchezzacx) reported 16 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Walee (@thebrownmayn) reported 18 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  Doug (@dougmortonagain) reported 19 minutes ago from Ealing, England

  @EE I was, but the signal seems to be back now. Thanks anyway!

• 
  MarleneJohnson (@MGVanessaJ) reported 24 minutes ago from Southall, England

  When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

• 
  Laura 🐐 (@Laura_Rads) reported 29 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  TricolorGav (@gauravleo7) reported 32 minutes ago from Lambeth, England

  @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

• 
  Mohamed Mahdi (@Mohamed87268245) reported 37 minutes ago from Brentford, England

  @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

• 
  Chris Mason (@cmaso21) reported 42 minutes ago from Lambeth, England

  @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

• 
  Niki Hutchinson (@nikihutchinson) reported 44 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Joe Wadsack (@vinesack) reported 48 minutes ago from Wandsworth, England

  I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

• 
  shams (@SaaShamsu) reported 49 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  Vìncere. (@VictorJ1987) reported 51 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Craig McRae (@craig_mcrae) reported 56 minutes ago from Lambeth, England

  @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carol Annesley (@Cannesle) reported 5 minutes ago

  @EE why for the last few months does my plan never renew when I'm always in credit think it's time for me to move on...not going into a store every month to solve it 🤬🤬🤬

• 
  Friends Of The Stoop #COYQ 🃏 (@QuinsFOTS) reported 6 minutes ago

  @EE As I said tried that 3 times, and every time it’s “ Use the text service

• 
  Darrell fletcher (@Fletchmeister81) reported 7 minutes ago

  @EE Its ok, after the last few months of poor service etc, ive decided that all phones will be cancelled when i can get the iphone 18, @O2 seem to be the best so far. You really need to train your instore staff and phone staff. Only decent store staff was ava in trafford centre

• 
  PPG (@PPGMacro) reported 10 minutes ago

  @EE get on the line and then wait and wait, while they tell you that they get rated best phone provider in the UK. If they are the best, I'd hate to think what others customer service is like. Complete utter BS.

• 
  Lisa :) (@lsl_scott) reported 17 minutes ago

  @EE Why tell me to call when I have to make a complaint online? More time wasting.

• 
  Neil Green (@ngmillers1973) reported 17 minutes ago

  @Craig_Higgins @EE Since these company have emerged EE BT virgin 02 crap Vodafone three not like it use to be

• 
  tasha (@NunaTasya) reported 23 minutes ago

  @EE is your network down in kensal rise? I haven’t had wifi for 4 hours and did not receive any email or text to notify me

• 
  Tim Blandford🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tim_blandford) reported 23 minutes ago

  @djmattye @EE Seems to happen on WiFi and 5g phone calls. Resorting to WhatsApp voice calls which work fine. Issue is definitely with network.

• 
  Sajjad El Patron (@SajjadElPatron) reported 27 minutes ago

  @EE How many times i have to speak??? What do you think we don’t have to do anything all day and we should talk to customer service every second day.

• 
  Omegamanuk (@Omegaman_uk) reported 28 minutes ago

  @EE Thanks but that is just routing me as per 2 calls I’ve already made this evening, so I don’t expect a different outcome really. A dedicated route for raising a complaint would be preferred,