EE Outage Report in Kingston upon Thames, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: Ruislip, London, Hackney, Croydon, Worcester Park, City of London, Islington, Hounslow, Feltham, Wandsworth, Kensington, Uxbridge, Ealing, Southwark and Purley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Ruislip |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| Croydon |
Wi-fi | |
| Worcester Park |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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chamapagneakhii🇾🇪🇸🇩
(@_akhi_younes) reported
from
Hammersmith, England
@EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour
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Hewete Haileselassie
(@Hewete) reported
from
Paddington, England
@EE I've just been cut off from my second customer service call of the day (after 21 and 14 mins respectively) I'm requesting an e-sim. New dual sim phone arrived today but apparently I need an e-sim. Please help as even with data calling I don't get good coverage at home.Thanks
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Geo
(@geometric) reported
from
Kensington, England
@lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes
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Marysia Trembecka
(@MarysiaT) reported
from
Camden Town, England
@EE I want to cancel my contract. But 150 calls massive queue and then live chat nothing.
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Felicia Thandie
(@Felicia_Thandie) reported
from
Camberwell, England
@EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt
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Eugenio Sánchez
(@eugenio_sp) reported
from
Paddington, England
@EE Yes. Seems like a general problem in my area. Hope it can be fixed soon. Thanks
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lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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Gemma Thomas 🇪🇺
(@gemma_thomas7) reported
from
Camberwell, England
I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.
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Hewete Haileselassie
(@Hewete) reported
from
Paddington, England
@EE Help! My SIM is no longer provisioned so I'm completely cut off. This after the wrong phone was delivered to me. And several lengthy calls to customer service with no joy. I've been with Orange and now EE since 2002.
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tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Matt Lawley
(@mattlawley703) reported
from
Croydon, England
@EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John
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Marysia Trembecka
(@MarysiaT) reported
from
Camden Town, England
@EE Just cancel completely. I was on hold for ages before on the 150. Then that cut off. So then went to live chat
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Eugenio Sánchez
(@eugenio_sp) reported
from
Paddington, England
@EE Hi. My broadband home service suddenly stopped working. I have been waiting for over 20 minutes on the phone line. I have a deadline soon, I really need my service restored. It is very frustrating to have such an unreliable service.
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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Geo
(@geometric) reported
from
Paddington, England
@ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Misses Mac
(@t_macteresa2) reported
Good afternoon @EE I am awaiting a reply regarding my request for a returns bag as I want to cancel my contract under your 14 day cancellation policy. I bought the handset on 30th September 2022. Please advise. Regards #EE
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Lexi Hamer-Rodgers
(@lexihamer) reported
@EE I had to call up, no-one replied to my instant message. My watch won't connect to mobile data, which is apparently a known fault and you can't fix atm.
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Graham Pullen
(@graham_pullen) reported
@EE No broadband line so have to use 4G for home internet. Issue with connecting mast since 10th June making service unusable, Tree requiring lopping apparently. Its now 5th October, 117 days later, either EE cant be bothered or Its incompetence. Affecting all local residents.
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nbb
(@nancebrownx) reported
.@EE are so shameless!!! Can’t believe a customer of 15 years can be treated like this…. A week of mess and still no resolve. Don’t get me started on DPD 😭😭 bastards #dpduk
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✨ 𝒮 𝑜 𝓅 𝒽 𝒾 𝑒 ✨
(@sophiemu02) reported
@EE Very slow sending texts. I think your signal is very poor where I live, even now I'm at my family's home and it's quite poor, like just bars. When I'm in my flat most of the time it's very very poor
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🔰Russ🔰
(@RussOnlinee) reported
@EE DM has been sent. Can’t see what you can do when a complaints manager is on the case. Not only that, I just wanted to bang on Social Media how poor your service is 👍👍
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WightFibre
(@WightFibre) reported
@kixie9_ @EE Hi @kixie9_, if it is your 4G signal which is losing signal this will have nothing to do with your broadband connection. Best wishes.
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✨ 𝒮 𝑜 𝓅 𝒽 𝒾 𝑒 ✨
(@sophiemu02) reported
@EE Very slow sending texts. I think your signal is very poor where I live, even now I'm at my family's home and it's quite poor, like tree just bars. When I'm in my flat most of the time it's very very poor. EE 👎🏼👎🏼👎🏼
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Sean Robinson 🇺🇦👑❤️
(@SeanRobUHP) reported
@EE hi, I have absolutely no signal at all, across my entire city.
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Marie Rickard
(@mar1e82) reported
Having so much trouble with @EE and their 4G signal lately. Doesn't seem to work anywhere