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EE Outage Report in Kingston upon Thames, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 03/07/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: London, Hackney, Wandsworth, Kensington, Uxbridge, Ealing, Southwark, Purley, Croydon, Waltham Forest, Hammersmith, Wembley, Guildford, Islington and Worcester Park.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomHackney Wi-fi
United KingdomLondon Phone
United KingdomWandsworth Phone
United KingdomKensington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • mandyphin28 Mandyphin28 (@mandyphin28) reported from Camberwell, England

    @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

  • VeenaPa42103967 Veena Patel (@VeenaPa42103967) reported from Croydon, England

    @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • jgoodliffe_ James Goodliffe (@jgoodliffe_) reported from Paddington, England

    .@EE I’ve lost all Data connectivity- my eSIM shows as No Service! What on earth has gone on??

  • KarenPurvis123 Karen Purvis (@KarenPurvis123) reported from Paddington, England

    @EE You have totally wasted my time and cost me more money. I have been a loyal customer and I am a very unsatisfied customer today!

  • kerrylou94 Kerry Harrison (@kerrylou94) reported from Southall, England

    @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

  • r_condy Ryan (@r_condy) reported from Camden Town, England

    @ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • gothtink696 Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • RaviDheer Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • doberguy53 Matthew 🇬🇧 (@doberguy53) reported from Paddington, England

    @ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • hines_stephen Stephen Hines (@hines_stephen) reported from Hackney, England

    @EE I keep getting black Friday offers from you, but the best broadband speed you can currently do for me (in #London) is an embarrassingly slow 16Mb Will you hold the offer until you can do something decent speedwise?

  • RaviDheer Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Camberwell, England

    @EE You might be losing a customer this year…

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ianfarrant01 ian farrant (@ianfarrant01) reported

    @madashington @EE Never understood this. I use to be with t-mobile and at the end the contract i was just paying for the data and minutes.

  • HammyPics ARImages (@HammyPics) reported

    @EE please don’t ask people reporting service outages or signal issues to follow up by DM. You could save a lot of time by responding publicly so that we could all then see what is going on without a separate set of messages that also end in a request for a DM to sort.

  • SDreams107 Mick .xrp I’m pre-rich 😀 (@SDreams107) reported

    @IamRobKemp @tescomobile @EE Don’t do pal, Tesco mobile service is atrocious. We have 2 mobiles with Tesco’s and neither of them have had any service for the last 7 days. All we get is “ an engineer is working on a mast near you and it will be resolved soon” I call bullshit. Changing from Voda was a bad move

  • clivel_98 Clive Longbottom (@clivel_98) reported

    @EE My daughter still hasn't got signal in Milford Haven - some weeks after first reporting it with promises of being kept updated on progress. What is happening?

  • cooraysmith James Cooray Smith (@cooraysmith) reported

    I have, for reasons I won’t trouble you with, spent all morning in the @EE shop outside Fulham Broadway tube, and frankly the people who work there are heroes. So much of what they do is a kind of pastoral care to octogenarians befuddled by technology. Give them all a pay rise.

  • AndrewJLeslie 𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮 (@AndrewJLeslie) reported from City of London, England

    @EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?

  • CarolineHoskin8 Caro Hoskins (@CarolineHoskin8) reported

    @EE @rural_buddha I’ve also been without data service for the past few hours, in Cheltenham. Thankfully I’m at home now and on the WiFi.

  • michelle672jack Michelle jackson (@michelle672jack) reported

    @EE are there issues with the app just now?? Can see other family members on my account but not my own device?? Have deleted and reinstalled the app but no change.

  • andyhowell007 Andy Howell (@andyhowell007) reported

    @EE I’m trying to report my phone has been stolen via your website and it is not working. I am seriously unimpressed 🤬

  • jckmlt Jack (@jckmlt) reported

    @EE Any reason why my 4GEE mobile router has gone to crap overnight? Same place, same location.... now pages don't load for a strong minute or 2, well except the EE pages of course, fast as lightning on those???