EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hounslow, Hammersmith, Southall, Kensington, Ealing, Mitcham, Hampton, Shepperton, East Molesey, Wandsworth, Feltham, and Epsom.

City	Problem Type	Report Time
Hounslow	Total Blackout	3 days ago
Hammersmith	Internet	4 days ago
Hammersmith	Internet	4 days ago
Southall	Internet	7 days ago
Kensington	Phone	8 days ago
Ealing	Phone	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Ewan Stevenson (@EwanJStevenson) reported 48 seconds ago from Lambeth, England

  @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

• 
  MarleneJohnson (@MGVanessaJ) reported 4 minutes ago from Southall, England

  When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 6 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  TricolorGav (@gauravleo7) reported 9 minutes ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

• 
  Pawlie (@Si11y3gg) reported 9 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Chris Mason (@cmaso21) reported 12 minutes ago from Lambeth, England

  @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

• 
  CFCHadders (@NeilHadley2) reported 14 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Joe Miller (@joemiller862) reported 15 minutes ago from Spelthorne District, England

  @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

• 
  Steve Murrell (@mobiasstrip) reported 17 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  TricolorGav (@gauravleo7) reported 21 minutes ago from Lambeth, England

  @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

• 
  Jimmy (@jimmyb01) reported 24 minutes ago from Merton, England

  @EE is MyEE down? Can’t log in on app or website

• 
  Farhoud Chaparian (@ChaparianF) reported 24 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  gillian nichols counselling (@NicholsGillian) reported 37 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  Matthew Barber (@Matt_Barber4500) reported 37 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  Dave Ahern (@CorkGourmetGuy) reported 39 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Cheryl Cavanagh (@xchezzacx) reported 40 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Dave Ahern (@CorkGourmetGuy) reported 45 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  John Want (@MontyWanty) reported 51 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

• 
  Paul Modley (@pmodley) reported 57 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  TricolorGav (@gauravleo7) reported 58 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Grimshaw (@SarahGrimshaw_x) reported 7 minutes ago

  @EE I have already done this twice, both times it stopped working within 15 minutes of ending the call. I’d like to know if our next bill will reflect 3/4 days of no service? Currently having to use family members hotspot when they visit.

• 
  Steve Moye (@SteveMoye) reported 14 minutes ago

  @EE please can you tell me why I cannot get a new customer deal on EE broadband, because I’m a BT Broadband. Deal I want new customers pay £53 per month, I have to pay £67.49! I’m new to EE broadband, but a loyal EE mobile customer and ‘existing’ as with BT now.

• 
  Ian Wardell (@ian_wardell) reported 14 minutes ago

  @EE That virtual card you sent me doesn't work. Just tried to use it for a Sainsburys groceries delivery and it doesn't accept it saying "Payment will be taken on Invalid date, your order's delivery date."

• 
  gal (@gaalloway) reported 15 minutes ago

  @EE HELP

• 
  John (@j199024) reported 18 minutes ago

  @_Deano__ @EE I've been with EE broadband twelve months and it goes down four or five times per day and it probably goes when we're all asleep but we don't know, was great to begin with but horrendous now.

• 
  Mr Gray (@Monetization26) reported 21 minutes ago

  @WeAreOpenreach @EE If Openreach can’t sort them self out and supply a reliable service, then we should be allowed to cancel our contracts free of charge. It’s a complete shambles that many of us are self employed and can’t work. @Starlink can you come to the rescue!!!!.

• 
  Adam Chetter (@adamchetter) reported 23 minutes ago

  @EE 5 years now of not having access to my online account. Told we are working on it every time. Submitted complaint in May and still no reply despite confirmation via automated receipt confirmation. Two accounts coming to an end soon so will have to move if don't get any reply.

• 
  JT (@JTXbox) reported 25 minutes ago

  @marcusoft365 @EE @XBOX I am also an EE customer, but financial circumstances atm I cant even afford the extra £80 atm even though thats an absolute steal, congrats on getting one, I managed to get the controller on Smyths though.

• 
  Josh Jackson (@IamJoshJackson) reported 26 minutes ago

  Hey @EE you’re leaving a voicemail for me 10 times per day asking me to setup my voicemail (which I’ve already done). Tried your in-app help and it told me to check FAQs. Can someone help?

• 
  KP (@96Swinger) reported 28 minutes ago

  @EE Hello, I purchased some earbuds from yourself but they have now broken (purchased in March) Are these still under warranty and is there anything I need to do?