EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hammersmith, Hounslow, Ealing, Southall, Wandsworth, Epsom, Kensington, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	Wi-fi	9 hours ago
Hammersmith	Internet	2 days ago
Hounslow	Internet	2 days ago
Hammersmith	Internet	2 days ago
Hounslow	E-mail	3 days ago
Ealing	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  James Vertigan (@jamesvertigan) reported 4 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

• 
  Gavin Wrigley (@pheauteau) reported 7 minutes ago from Hammersmith, England

  @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

• 
  Lady Vix Seaxman (@VixSeaman) reported 9 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  john durant (@johndurant63) reported 11 minutes ago from Brentford, England

  @EE need help with phone not delivered

• 
  Chris Mason (@cmaso21) reported 15 minutes ago from Lambeth, England

  @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

• 
  Ewan Stevenson (@EwanJStevenson) reported 15 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported 18 minutes ago from Kensington, England

  @EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

• 
  Ronin Shaw (@RezxoShaw) reported 27 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  Cheryl Cavanagh (@xchezzacx) reported 31 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Luis Andrés (@Luis_AndresM) reported 33 minutes ago from Richmond, England

  @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

• 
  Ewan Stevenson (@EwanJStevenson) reported 33 minutes ago from Lambeth, England

  @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

• 
  tamara m (@tamara_mbz) reported 34 minutes ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

• 
  Charli R (@RojasLahoz) reported 39 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 40 minutes ago from Richmond, England

  @dmills87 @EE I agree with you, they should really support quick transfer!

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 40 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  OnlyGayWorthKnowing (@HrHJamesKnight) reported 41 minutes ago from Spelthorne District, England

  @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

• 
  Matias Cervi (@Tute) reported 45 minutes ago from Lambeth, England

  Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 46 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  Niki Hutchinson (@nikihutchinson) reported 52 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 53 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  El Em (@elem1963) reported 8 minutes ago

  @EE can someone call me as getting seriously pissed off with incorrect orders, cancelled subscriptions and generally just really bad customer service from EE and BT

• 
  Ellie (@EllieMBond) reported 9 minutes ago

  @TomTugendhat @O2 @EE They are probably using the same masts. It is a lack of masts that is the problem. No one wants them in their backyard but everyone wants good coverage.

• 
  Pete Searle (@PeterSe38295412) reported 11 minutes ago

  @EE So the promised phone call betweem 1pm & 2pm didnt materialise. Proper shoddy customer service. No one at your company in customer service deserves to be described as excellent.

• 
  David Booth (@Boothy_4) reported 11 minutes ago

  @BeneyHewson @EE Same issue. Looks like a widespread issue after searching on here.

• 
  Johnny Mac (@JohnMac19059272) reported 11 minutes ago

  @EE Thank you for sending a newer improved router but why is it so hard sending the old one back. Qr code not working and now got to try the post office tomorrow.

• 
  Chris Milbank (@ChrisMilbank) reported 14 minutes ago

  Well Laura from @EE Customer service promised me she would call at 4pm today, it is 5.45 pm and she hasn't called. Can a real human look at this. Thank you.

• 
  Chris TheLurch Saunders 🌶 (@Thelurch) reported 15 minutes ago

  @cpfcjc Wow! Such denial! Unbelievable. Go to @EE like we did. The @O2 staff in that shop are encouraging everyone to defect to EE as they are so fed up with people complaining about no signal in the town.

• 
  Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported 16 minutes ago

  @Gmcswineyyy @EE This is the worst I've come across for a long while. I am actually quite shocked about how I've been communicated with by their complaints team.

• 
  Malcolm (@malythedaddy) reported 16 minutes ago

  @EE day 3 and still no signal. Yesterday I was promised it would be working by midnight. What the hell is going on?

• 
  Lord Runcible (@SonOfRuncible) reported 20 minutes ago

  @TomTugendhat @O2 @EE Those poor people of Dulwich, what did they do to deserve that.