EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Mitcham, Hounslow, Southall, Hammersmith, Hampton, Ealing, Shepperton, East Molesey, Wandsworth, Feltham, Epsom, and Kensington.

City	Problem Type	Report Time
Mitcham	Phone	3 days ago
Hounslow	Phone	3 days ago
Southall	Internet	4 days ago
Hammersmith	Total Blackout	6 days ago
Hammersmith	Internet	7 days ago
Hammersmith	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Chris Mason (@cmaso21) reported 23 seconds ago from Lambeth, England

  @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

• 
  Mariam Michtawi (@MariamMichtawi) reported 23 seconds ago from Brentford, England

  @EE I did twice but still the same. It seems many are facing the same problem!

• 
  Charli R (@RojasLahoz) reported 1 minute ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  Olga (@olgabudimir) reported 2 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  Paul Modley (@pmodley) reported 8 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  Bridge🌼 (@rainbowfreak_x) reported 10 minutes ago from Hounslow, England

  @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

• 
  Ewan Stevenson (@EwanJStevenson) reported 14 minutes ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

• 
  TricolorGav (@gauravleo7) reported 16 minutes ago from Lambeth, England

  @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

• 
  gillian nichols counselling (@NicholsGillian) reported 18 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 19 minutes ago from Richmond, England

  @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

• 
  James C Green (@jamesCgreen93) reported 22 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  Tania Hinds (@TaniaTells) reported 22 minutes ago from Lambeth, England

  @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

• 
  CFCHadders (@NeilHadley2) reported 23 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Lucy Callis (@lcallis) reported 28 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  Jonathan Kelly (@JKBartsHeart) reported 30 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  Dave Ahern (@CorkGourmetGuy) reported 46 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  Lady Vix Seaxman (@VixSeaman) reported 47 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  sandra oneill (@sandraspeccy) reported 48 minutes ago from Hammersmith, England

  @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

• 
  Doug (@dougmortonagain) reported 54 minutes ago from Ealing, England

  @EE Hi, the issue has returned. I have no service again.

• 
  I am Robin (@robinhamilton77) reported 57 minutes ago from Esher, England

  @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stuart1959 (@StuartT34021273) reported 5 minutes ago

  @Samishlol @EE I'm paying my contract off as it works out cheaper than paying the amount for a service I mistakingly taken up on my recent upgrade for next 24 months & when my TV & Broadband contract finishes that will be cancelled as well

• 
  Martin Winstanley (@soupisready) reported 10 minutes ago

  @EE Your customer retention process has failed this week. initial transfer ok but no promised callback, no additional callback after escalation and a promise of another callback and promise of a line manager being copied in, latest promised callback from technical. didn’t happen

• 
  Stephen B (@Stephen40141780) reported 12 minutes ago

  @EE I may move my own phone & 2 family contracts to EE. Before I do, confirm whether EE has ever, currently, or plans to provide free/subsidised phones SIMs data or other support to organisations assisting illegal immigrants or asylum seekers in the UK? Straight answer please.

• 
  Zoe Family (@zoefamily2) reported 12 minutes ago

  @EE help my broadband has broken and I can’t get a new one until Monday at the earliest. Can you get it to me any soon or does any EE shops have any stock of routers that I could collect ,my girls having a sleepover on Saturday to watch movies on @NetflixUK and on @sky streaming

• 
  Sameena Ahmad 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SameenaAhmad7) reported 13 minutes ago

  @Hepworthclare @EE My local shop was very dismissive and wilfully unhelpful but I did get help on the phone a couple of years ago. Can't find the number I used.

• 
  dora (@ratgirl468) reported 18 minutes ago

  I just have to say, EE WiFi @EE IS THE SHITTEST FUCJING WIFI EVER TO EXIST. SKY HAS BETTER WIFI THAN YOU PAL. I’d rather **** in my hands and clap for an hour every day than go on record and say EE has decent WiFi. Honestly what does the owner do for a living ?

• 
  Andy 🇬🇧 (@AndyUK_52) reported 19 minutes ago

  @EE could you tell me if there’s been any work in my area on signal and 5G

• 
  Clare Hepworth OBE (@Hepworthclare) reported 19 minutes ago

  @EE It cannot be condensed into a DM. I need to speak to someone so can you at least provide me with a telephone number. And may I suggest you speak to Morgan from Customer Services who did his best to help last Thursday/Friday. The attitude of the store manager today was appalling.

• 
  Gareth Owen (@gjo2405) reported 21 minutes ago

  @EE now my broadband is finally working again properly after 4 months, when are you going to let me know the compensation? I’ve tried emailing but all your emails are do not reply! Customer service as poor as your broadband! please don’t ask me to call you, life’s too short

• 
  Alison Denham (@paddymaid) reported 25 minutes ago

  @Hepworthclare @EE It’s called “customer service”, apparently. It’s sadly lacking in some companies & yet they talk about it enough. As with so much else, it’s just words. 😩