EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hammersmith, Wandsworth, Kensington, Ealing, Hounslow, Southall, Epsom, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	Internet	12 hours ago
Wandsworth	Phone	23 hours ago
Wandsworth	TV	2 days ago
Wandsworth	E-mail	2 days ago
Kensington	Internet	3 days ago
Ealing	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Jonny Pugsley (@jonathonfp) reported 32 seconds ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  Stephen Tilney (@Stephen_Tilney) reported 3 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  Steve Murrell (@mobiasstrip) reported 4 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 7 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  Paul Modley (@pmodley) reported 7 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  Bridge🌼 (@rainbowfreak_x) reported 21 minutes ago from Hounslow, England

  @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

• 
  Shanny (@MissShannyToms) reported 33 minutes ago from Brentford, England

  @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

• 
  Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported 37 minutes ago from Hounslow, England

  @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

• 
  Dave Ahern (@CorkGourmetGuy) reported 43 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  Walee (@thebrownmayn) reported 44 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  tamara m (@tamara_mbz) reported 44 minutes ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

• 
  Olga (@olgabudimir) reported 45 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  Nick Swan (@MrNickSwan) reported 51 minutes ago from Richmond, England

  @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

• 
  Matthew Barber (@Matt_Barber4500) reported 51 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  Kevin Nolan (@knolanuk) reported 52 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  Chris Mason (@cmaso21) reported 52 minutes ago from Lambeth, England

  @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

• 
  I am Robin (@robinhamilton77) reported 53 minutes ago from Esher, England

  @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

• 
  Sam Tucker (@samgwentucker) reported 54 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  Jonathan Kelly (@JKBartsHeart) reported 57 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  LL.b (hons) Lawyer (@PNagle72) reported 58 minutes ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew J (@Jeff_tweets) reported 6 minutes ago

  Hi @EE, I've been sent a contract summary of a new plan I took out with you, but I've had no confirmation of my order and my service has not switched from my current provider. It looks like my order was not processed, and now the same deal is not available. Please can you assist.

• 
  Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported 8 minutes ago

  @EE your complaints team finally rang me several days after they said they would. My complaint was not resolved. Your call operator was patronising and could not explain why the issue was unresolvable. Incredible. Do you want customers?

• 
  ALittleWren (@ScottishWrenLou) reported 9 minutes ago

  @EE Your broadband service is rubbish. It frequently drops out and tonight it dropped out half an hour ago and has still not come back. And the 4G backup is useless as it doesn’t work. Really fed up with this now.

• 
  Sam Evans💙🚜 (@SamEvans336) reported 17 minutes ago

  @EE roaming has gone down pls sort it out

• 
  Brian (@Brian70362077) reported 19 minutes ago

  @vitaelectrical @EE I do, It was BT engineers made the connection error at the main exchange. EE are my broadband supplier point of contact who passed me to BT when a connection issue occurred

• 
  Jamie (@Jamie__Gray1) reported 20 minutes ago

  @EE any idea why my signal has gone in Boston cant call or text anyone and need to use it for maps and getting about can’t call 150 or 360 to get it fixed need it sorted asap! 🏴󠁧󠁢󠁳󠁣󠁴󠁿

• 
  Samuel Pierce (@Mrhalfandhalf8) reported 21 minutes ago

  @EE hi ee i need help with a order infomation ill send a dm

• 
  n (@nigsnooker) reported 22 minutes ago

  @EE I tried that through automated chat but all they said was the signal strength in my area was ok but tried to explain its every area i go to its really poor but the person didnt seem to understand what i was suggesting

• 
  Matt (@AFCMattD) reported 23 minutes ago

  @EE hmmm my Apple Watch went wrong, no data for days. So I did the obvious and deleted the eSIM thinking I would easily readd it. Nope. Upon attempting it either doesn't do anything or error 019. Your support just tells me to redownload the QR code ... it's a watch. Help?!

• 
  Alun Morgan (@Broomrig) reported 28 minutes ago

  @EE I have tried this to no avail. Do me a favour, you try and navigate your website to report service disruption and see how you get on. The UX you offer is dreadful.