EE

EE Outage Report in Kingston upon Thames, Greater London, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 11/21/2025 14:05

November 21: Problems at EE

EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: Tower Hamlets, London, Kingsbury, Hammersmith, Wembley, Wandsworth, City of Westminster, Croydon, Southwark, Hanwell, City of London, Hackney, Harringay, Camden Town and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomTower Hamlets Total Blackout
United KingdomLondon E-mail
United KingdomKingsbury Internet
United KingdomHammersmith Total Blackout
United KingdomWembley Total Blackout
United KingdomWandsworth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • dmoonuk Daniel Moon (@dmoonuk) reported from Camden Town, England

    @VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.

  • Karen_1979 Karen (@Karen_1979) reported from Wandsworth, England

    Why do I always have signal problems with @EE takes me ages to get on the internet and don't get me started with phone calls it's not really worth me making one.

  • vodaka_orange shezza_bezza (@vodaka_orange) reported from Paddington, England

    @EE & @BBCiPlayer both your service is seriously bad lately. Please sort it. I’m a paying customer.

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • vodaka_orange shezza_bezza (@vodaka_orange) reported from Paddington, England

    @EE Your service is terrible tonight! @BBCiPlayer is constantly buffering!

  • Borja_Bilbao Borja Bilbao (@Borja_Bilbao) reported from Hounslow, England

    @EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.

  • DrunkRes Mark M (@DrunkRes) reported from Camden Town, England

    @mrcjmartin And according to @ee no. Single sim only which doesn’t help if one wants to run a work Sim and personal sim on the same phone. 🤯

  • chrisahamer Christopher A. Hamer (@chrisahamer) reported from Paddington, England

    @EE Ok, I’ll humour you and give it a go, though I am fairly positive that it’s a network infrastructure issue on your part - I.e not enough bandwidth but am happy to be proven wrong

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @TerrySpringer19 @EE My own personal phone and Sim cards. Still down.

  • pjgannon Peter Gannon (@pjgannon) reported from Hackney, England

    @EE I’ll take that as no then. Terrible customer service. I’ll go to OFCOM instead.

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough

  • elusivemoment Maya Stone (@elusivemoment) reported from Kingston upon Thames, England

    @EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.

  • benwood Ben Wood (@benwood) reported from Paddington, England

    @drogersuk @Qualcomm_EU @Spotify @Qualcomm @oneplus @EE Nope. As far as I am aware there is no priority for 5G or degradation of 4G service. @MarcAllera made this very clear at the launch. It's also why I have tried it in three cities (Birmingham, Cardiff and London). @EE

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • A_L_REID ALRII (@A_L_REID) reported from Islington, England

    @EE Am I living in Mogadishu or Islington why do I have to stick my arm out the window for signal

  • FraserHardy_uk Fraser Hardy (@FraserHardy_uk) reported from City of London, England

    @EE why is your 4G in central London (Moorgate, Finsbury sq) area so slow and such low signal even outdoors. 4G speeds seem to be getting slower and slower in London.

  • A_L_REID ALRII (@A_L_REID) reported from Islington, England

    @EE This is not a one off issue it is CONSTANT

  • TashaBrowne natasha browne (@TashaBrowne) reported from Hillingdon, England

    @paul2v @HillingdonNHSFT @EE I’ve no idea.....I never see anything on twitter until hours later...but I’m not bothered about it

  • vladyhell Vladimir Sivc (@vladyhell) reported from Wandsworth, England

    @EE broadband is down for me again in London, this is again a regular occurrance for me

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • The_ProfessorUK The Professor (@The_ProfessorUK) reported

    @Connorh1991 @EE I've got the same problem. What did you do?

  • kathm88 Kathryn (@kathm88) reported

    @EE you have disconnected my dads pay as you go as he does not use it very often and is just for emergencies but I cannot contact customer service as your automated message needs a mobile but this is no longer active. How do we get this re connected ?

  • dazshackbwfc darren shackleton (@dazshackbwfc) reported

    @H34th3r87 @EE I know they awful I upgraded my watch and they tried to charge me twice told them I already paid but they said have no record of payment in the end had to send them copy of my bank statement 🤬🤬🤬

  • scrunchycherry Jen (@scrunchycherry) reported

    @EE 4G signal outage in South Wales. When is this going to be fixed please?

  • wnrj will (@wnrj) reported

    @EE a friend of mine has received a PS5 as he's put it on Facebook bragging about it and he's not even with the @EE network !

  • chempsall Chris Hempsall (@chempsall) reported

    I can't log in to @EE, I can't register with @ee, and @ee haven't sent me a change password email. Online chat doesn't work and the phones aren't being answered. I've been a customer for a week, wondering if I made a mistake?

  • Always_vivian #EndSWAT #ENDSARS (@Always_vivian) reported

    @EE Hi, I can’t log into my EE account. Neither on the app or website. I’ve had to uninstall the app and nothing has changed. Help please!

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @EE I want my PAC code I called customer services to speak to one of your agents and they told me that there is a technical issue with issuing PAC codes. Is this true?

  • thegirlatthegig Kathryn 🎃👻 (@thegirlatthegig) reported

    Anyone on @EE broadband got no internet? It’s been off an hour now 😩 (it’s on a @BT or @OpenreachHelp line though if there’s problems with them?)

  • Jake_Fowler Jake (@Jake_Fowler) reported

    Never use @EE for anything! Absolute crock of ****!