EE Outage Report in Kingston upon Thames, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 17: Problems at EE
EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: Croydon, Gerrards Cross, London, Greater London, Hampstead, Sudbury, City of London, Hackney, Wembley, Paddington, Hammersmith, Waltham Forest, Caterham, Harringay and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Phone | |
| Gerrards Cross |
Phone | |
| London |
Total Blackout | |
| Croydon |
Internet | |
| Greater London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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G R A Y B U R N
(@PaulGrayburn) reported
from
City of London, England
@EE But I’m expected to carry on paying for a poor service?
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camisyfl
(@camisyfl) reported
from
Camden Town, England
If anyone has bought a phone fr @EE I would open it and check. Today my son received his brand new phone, opened it, and it was a plastic model phone!!!! Phoned @EE who told him he’s lying. I’ve been a customer of @EE for over 20 years, won’t b for much longer.
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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camisyfl
(@camisyfl) reported
from
Camden Town, England
@EE In fairness, they accused him of lying, very unhelpful and damn right rude. A complete joke in all honesty
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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The Mitchell Brothers
(@MrMitchell) reported
from
Hackney, England
@EE Hello I demand an answer why is the network not working!!!...
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!
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Linzie Hunter
(@linziehunter) reported
from
Camberwell, England
@I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐
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Ewan Stevenson ⛄️
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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Ayo
(@ChocOnTour) reported
from
Hackney, England
@EE has the worst internet. Can’t believe how bad it’s Wifi is
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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tamara m
(@tamara_mbz) reported
from
Hammersmith, England
Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?
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Lawen Lawko Karim
(@LawenLawko) reported
from
Croydon, England
Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?
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camisyfl
(@camisyfl) reported
from
Camden Town, England
@EE Won’t b happening . Service is awful. Beat to change operator. Thank u
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Anna Trela
(@TschesyaT) reported
from
Camberwell, England
@EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.
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CharlieH 💙
(@MissCharlesV) reported
from
Merton, England
Hi @EE I’m a customer but won’t be if you become involved with #GBNews
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Franny Lloyd
(@anytimefrances) reported
@EE EE has a license to steal from its customers. Last time I wanted to make a call my account was empty. The previous evening it ha £16 in it. And every day I get message to Top Up **** OFF!
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marty8370
(@marty8370) reported
@EE Is EE having issues
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Brapscallion
(@IAmBrapscallion) reported
@EE hi guys, is there a known internet outage in the Preston, lancashire area? Getting nothing over here
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Lauren O'Connor
(@LozzaOC86) reported
@EE My 4g hasn’t been working all day - it’s not even showing next to the signal bars when I’m not connected to WiFi - any ideas ?
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Stephen Brian Roome
(@stephenroome) reported
Upgraded my phone plan and now my SIM card doesn't work so tomorrow morning, when I was hoping a solicitor would call and help me out, I will have no phone. Thanks @EE . You idiots. I have about 24 hours to get something sorted and you've royally screwed it up. Yay that's cool
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Dr Sarah Mohammad-Qureshi
(@UoMEandD_Sarah) reported
@equalitywarrior @EE @Apple Husband had this issue with his new Samsung, had to drop another load of cash to buy the corresponding plug. It’s so annoying how many unnecessary add-ons are sold separately, creating more obsolete phone-related items to squeeze the consumer for more 💷 #NotABusinessWoman
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2 Wheels Good
(@2_wheels_better) reported
So @EE decide to double my price with a 'take it or leave' text message... going for the customer service and loyalty awards I think? I may have missed the point at which companies think treating customers like dirt is good practice? [rant off]
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Mick
(@mickde1967) reported
@EE Is it correct that I need to pay to have my EE (old phone) unlocked, so I can use a different network? as a PAYG
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Ignore #NHS #TestAndTrace. Just live life
(@CovidSage) reported
@EE Areas of Edinburgh are black spots for EE. My wife got one of your phones and 12 months later, having hated it and never having signal, went to O2. Instant signal! So you might be faster, but with no signal, your comparison ain't with squat
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Tanya
(@tancam1983) reported
@EE can you please help! I called last week to set up roaming in USA and was told it would activate automatically and it hasn’t! Tried calling you and says department closed and online can’t won’t connect me to a person