EE Outage Report in Kingston upon Thames, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (46%)
-
Phone (25%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: London, Shepperton, Paddington, City of London, Guildford, Harringay, Wembley, Southall, Southwark, Hounslow, Waltham Forest, Croydon, Hackney, Brentford and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Wi-fi | |
| London |
Wi-fi | |
| London |
||
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
-
Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
-
Billy
(@billyscott31) reported
from
City of London, England
@EE Had the same problem yesterday morning. So far so good today. What was this caused by?
-
James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2
-
Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
-
Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
-
Cheryl Cavanagh
(@xchezzacx) reported
from
Wandsworth, England
Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!
-
James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2
-
Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
-
CFCHadders
(@NeilHadley2) reported
from
Kingston upon Thames, England
@EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?
-
Emyr Glyn Rees
(@emirrelevant) reported
from
Hackney, England
@EE Live chat rarely connects - please direct me to the WhatsApp chat support please.
-
S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?
-
Sam Tucker
(@samgwentucker) reported
from
Lambeth, England
Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀
-
Stuart A
(@StuABedford) reported
from
Paddington, England
Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.
-
Jane Staiano 🇪🇺🇬🇧🇮🇹
(@JaneStaiano) reported
from
Camden Town, England
@JudyMansfield @EE No network is better than another unfortunately Judy ... I'm with EE and rarely get a good signal here in London in my own home. They also keep upping their prices, so make sure they give you a good deal.
-
Tania Hinds
(@TaniaTells) reported
from
Lambeth, England
@EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?
-
James C Green
(@jamesCgreen93) reported
from
Kingston upon Thames, England
@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
-
Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
-
Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
-
Jonathan Kelly
(@JKBartsHeart) reported
from
Kensington, England
@calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do
-
Coopers Coffee Bar
(@CoopersCoffee) reported
from
Hillingdon, England
@EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Tom Gibson
(@Tom_m_gibson) reported
@EE Laughable customer service recently. Trying my best to avoid leaving but your prices are unaffordable. Customer retention person had zero interest in helping me to the point of being dismissive. Glad to be leaving now if thats how you treat a customer of 6 years.
-
Alexander 🔴⚪️
(@AlexSAFC92) reported
What a shambles @bt_uk putting bill up 14.4% @EE putting bill up 10% @OctopusEnergy unit cost up 490% and bill more than doubled. Mortgage rates doubled. Fuel and Food up. Well done to everyone who supported lockdown, shut down the world, destroyed the economy. Great work
-
🦇 𝕭𝖆𝖇𝖞 𝕷𝖊𝕾𝖙𝖆𝖙 🦇
(@BabyLeStat) reported
This is absolute BULLSHIT. There is no reason line rental should rise when their costs will remain the same. This is sheer profiteering. My contract is almost up and I won't be renewing it. After almost 2 decades, I'm leaving @EE . **** yall.
-
Alan Johnson
(@alanjohnson03) reported
@EE You can keep replying with these excuses but the fact is you're just concerned about the fat cat bosses yearly bonuses and your shareholders. Even 5% I could accept but 10.5%, just greedy. I wish everyone had a 10.5% increase in wage. Regards ex EE customer
-
Simon (M7WWX)
(@WessexWeather) reported
I only joined @EE in November, and they’re increasing their prices by 14.4% from April, which is absolutely disgusting! Rip off Britain at its worst. Needless to stay I won’t be staying long.
-
Scottish-Wildcat-2762
(@Highland_Cat) reported
@EE been on phone for hour and 40 mins spoke 2 3 different people signal keeps dropping this has been since November 1 said mast 2 mast 3 nothing wrong with mast WFI calling put off it was not on then got cut off
-
Paul N
(@PaulN91816859) reported
So @EE are putting bills up by £8 a line blaming CPI , bet they won't put them down if it goes down.
-
⚒ Jamie Bennett ⚒
(@jamiebennett92) reported
@EE @NoNoticeHobbit If usage across your network is increasing, charge the new customers for it. We’re already on your network, why are we paying to expand it for others? It’s a lovely pre-scripted message, but it doesn’t help people that you shaft with insane & completely unnecessary price rises.
-
Sally Abe
(@LittlechefSally) reported
@EE literally unbelievable- been a customer almost 20 years. Phone gets stolen in the post and I'm expected to pay the contract for the next 2 years! Disgusting!
-
𝓙𝓸𝓪𝓷𝓪 ☁️
(@thequeenoftides) reported
Wouldn't it be great if you could report mobile providers (especially @EE ) for theft to the police? Nothing is ever easy as pay for a service and get that service. You have to push to get the service you paid for and get a bit pissy before they actually serve you.