EE outages and service status in Kingston upon Thames, England
Service-wide status: EE
No problems detected
If you are having issues, please submit a report below.
- EE generated 0 outage signals in the last 24 hours around Kingston upon Thames, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
Share of direct reports from this area over the past 30 days.
- Internet (67%)
- Total Blackout (25%)
- Phone (8%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Kingston upon Thames, England
EE signals over the past 24 hours, with local activity from Kingston upon Thames, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Service-wide baseline
Live Outage Map Near Kingston upon Thames, England
The most recent EE outage reports came from the following cities: Wandsworth, Hammersmith, Hounslow, Walton-on-Thames, Southall, Kensington, Ealing, Mitcham, and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Total Blackout | 15 days ago |
|
|
Phone | 16 days ago |
|
|
Internet | 18 days ago |
|
|
Internet | 18 days ago |
|
|
Internet | 18 days ago |
|
|
Internet | 19 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
-
Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England@EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble
-
Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
-
Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England@EE what has happened to your signal in KT6? It’s non existent currently 🙄
-
Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE are your app and website down? Can’t log onto either
-
-
PM 🇺🇦 (@prasulm) reported from Brentford, England@VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.
-
🇺🇦 Tommy Gilchrist 🏳️🌈 (@tommygilchrist) reported from Lambeth, EnglandIt is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
-
I am Robin (@robinhamilton77) reported from Esher, England@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
-
Doug (@dougmortonagain) reported from Ealing, England@EE hi, I have no signal in W5, is there a fault?
-
Jamie (@JamieSenitt) reported from Kingston upon Thames, England@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
-
OnlyGayWorthKnowing (@HrHJamesKnight) reported from Spelthorne District, England@EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call
-
Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England@EE Hi, any idea when the network issues in SW4 will be fixed? Thanks
-
MarleneJohnson (@MGVanessaJ) reported from Southall, EnglandWhen you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.
-
James Vertigan (@jamesvertigan) reported from Ealing, England@EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2
-
🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
-
Dave Ahern (@CorkGourmetGuy) reported from Merton, England@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
-
Jamie Chapman Dixon (@Jamiecdixon) reported from Spelthorne District, England@EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam
-
Charli R (@RojasLahoz) reported from Brentford, England@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
-
Doug (@dougmortonagain) reported from Ealing, England@EE I was, but the signal seems to be back now. Thanks anyway!
-
Nick Swan (@MrNickSwan) reported from Richmond, England@EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Phoenix Rahman (@Phoenixrahman) reported@VisionsofGold @EE @SamsungMobile No such thing as loyalty for existing customers. I’ve been with EE since they were one2one. In early days when they were T-Mobile, would get rewarded for being a loyal customer but as a EE customer, no such luck. Instead it’s higher costs and poor customer service.
-
ByNiels (@by_niels21222) reported@LeilaniDowding @EE That network will not be maintained. It is dead. Starlink may be a solution worth while looking at.
-
Gillian Jamieson (@GillRaeWalker) reported@whalley34825 @LeilaniDowding @EE Lasts an hour. We are in trouble.
-
Jo Oliver 💜🇬🇧 (@BagFleaBag) reported@LeilaniDowding @EE Oh and the mast had gone down too so the mobile phone wouldn’t work either! I had to drive over to check on my parents.
-
Aldo (@AP196779) reported@WeAreOpenreach They have been trying to raise this issue with you for 5 weeks now. I’m just going round in circles. @EE are saying it’s a problem at your end and you’re saying it’s something that @EE has to do
-
Maisie the Tortie / Margaret 🇬🇧🇨🇦 (@maisiethetortie) reported@LeilaniDowding @EE We had no landline, no internet and no mobile signal last week due to issues with Vodafone . I had to walk up the road and basically shout my account details at someone to try and fix it. What would happen if there was an emergency? I couldn’t call 999.
-
gilbert (@Gilbert_36174) reported@EE Still waiting to be sent a new code for this offer. 3 phonecalls, reaching out on here - nothing. Been with @ee since the days of Orange, family plan, valued customer- not for much longer. What a let down.
-
Peter (@Peter_POSH) reported@LeilaniDowding @EE I live in the countryside and my phone signal is crap. But you can still ring 999 without a signal as it searches all networks possible to make a connection.
-
MindTheGap (@mindthegap2018) reported@EE can I have some help
-
Adam Waltz (@Amadagram_) reportedThe worst mobile phone network in the UK @EE
Recent EE reports in Kingston upon Thames, England
Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.
- Wandsworth: Total Blackout
- Hammersmith: Phone
- Hounslow: Internet
- Hammersmith: Internet
- Walton-on-Thames: Internet
- Hammersmith: Internet
What to do if EE is not working
Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting EE; report your own experience using the report button above.
View EE service-wide status and history
How to interpret these reports
Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works
EE outage reports by location
Choose a location to check local EE reports and activity.