EE Outage Report in Kingston upon Thames, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: Fulham, Hounslow, Richmond, Croydon, Ruislip, London, Harringay, City of London, Southwark, Ealing, Purley, Islington, Kensington, Beckenham and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Phone | |
| Hounslow |
Phone | |
| Richmond |
Phone | |
| Croydon |
Phone | |
| Ruislip |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
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🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
from
Lambeth, England
It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@EE I'm currently receiving no service in southeast London. Is there an outage?
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MazDOz 💙🏴☠️🚭♍♀️💯
(@OzmaLionheart) reported
from
Camberwell, England
@EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with upgrade phone not delivered
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James Shanks
(@Jashanks79) reported
from
Hackney, England
Orders an iPhone 14 pro max upgrade from @EE on the phone after a beyond woeful retail store experience. Told it would be delivered today. Now told it’s not and no idea when. That’s a day off wasted. Thanks EE for reminding me of woeful service.
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Yang Xu
(@bostoed0624) reported
from
Croydon, England
@StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with phone not delivered
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks
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Martin Tull
(@MartinTull1) reported
from
Southall, England
@EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.
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Mark S
(@whiskey_soaked_) reported
from
Camberwell, England
@England @BukayoSaka87 @EE Now replace **** for brains Southgate
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✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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Joe Wadsack
(@vinesack) reported
from
Wandsworth, England
I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
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Evadne W.
(@evadne) reported
from
City of London, England
@EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.
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Stephen Tilney
(@Stephen_Tilney) reported
from
Kingston upon Thames, England
@EE Still no "Call Back".... Perhaps the signal is poor ?!
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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MarleneJohnson
(@MGVanessaJ) reported
from
Southall, England
When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dew
(@CloudStorm87) reported
@xboxuk @EE Let me fix that for you: "... over 100 mediocre console games, with a handful of decent ones, because our games have sucked for so long that we were forced to practically start giving them away just to get people to try them."
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Daniel Burke
(@Dan13lBurk3) reported
from
Broadstairs and St. Peters, England
@virginmedia I’m not a technician, can you guys just let me leave my contract after this. Terrible customer service, even worse service, waiting to join @EE but stuck in a contract that only seems to work one way. You really are a shambles.
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Karen Cole
(@karlou) reported
@EE I'm trying to register a new debit card for a PAYG phone. There's nowhere on your website that lets me do it, the online help suggested I rang 150 but none of the options fit. This should be far more simple to do! Anybody would think you don't want to keep your customers 😡
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tamourgill
(@tamourgill1) reported
@EE Very unprofessional customer care EE has , still my inquiry is not resolved
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mike castellini
(@MikeCastellini) reported
@O2 Not good enough @EE what’s your signal like
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Maëlia
(@rockrollbaby) reported
@EE our broadband keeps dropping, every few seconds. Where can we check if it’s in issue in our building? It’s frustrating
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naturalimmunity
(@mitchell240588) reported
@EE tell your staff at your Sunderland office to stop calling me they are obviously too stupid to understand just me telling them. I explained I work shifts and they keep waking me up they called me three times this week. Can you make this stop you scummy idiots.
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FiFi dragSTER
(@Fi_dragSTER) reported
@EE My husband text back to say the problem had not been resolved. We've heard nothing since and as I'm not the bill payer no one will speak to me and he's out and it's completely gone this evening. Dewp joy.
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Lee
(@leethefoxy) reported
from
Pembrey, Wales
@EE outage again very poor at Christmas 🎄
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Pricey⬅️
(@nickprice153) reported
@TalkTalk You can't. I've been told this already! I don't want to wait 3 days. @EE you have q new customer 👌🏻🤛🏻👍🏻