EE outages and service status in Kingston upon Thames, England
Service-wide status: EE
No problems detected
If you are having issues, please submit a report below.
- EE generated 4 outage signals in the last 24 hours around Kingston upon Thames, including 4 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- Latest local activity: Sep 23, 7:42 AM GMT+1.
Share of direct reports from this area over the past 30 days.
- Internet (65%)
- Phone (15%)
- Total Blackout (9%)
- Wi-fi (8%)
- E-mail (2%)
- TV (1%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Kingston upon Thames, England
EE signals over the past 24 hours, with local activity from Kingston upon Thames, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Kingston upon Thames, England and nearby areas
- Service-wide baseline
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kingston upon Thames, England
The most recent EE outage reports came from the following cities: Hackney, London, Waltham Forest, City of Westminster, City of London, Southwark, Croydon, Wembley, Islington, Wandsworth, Hammersmith, Hounslow, Walton-on-Thames, Southall, and Greenford.
| City | Problem Type | Report Time |
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Internet | 8 hours ago |
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Internet | 17 hours ago |
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Internet | 19 hours ago |
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Internet | 24 hours ago |
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Internet | 1 day ago |
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1 day ago |
Nearby cities with recent reports
14 signals in the past 7 days
3 signals in the past 7 days
2 signals in the past 7 days
1 signals in the past 7 days
1 signals in the past 7 days
Community Discussion
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EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Chris Mason (@cmaso21) reported from Lambeth, England@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
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MarleneJohnson (@MGVanessaJ) reported from Southall, EnglandWhen you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.
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Joe Miller (@joemiller862) reported from Spelthorne District, England@MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move
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Dave Ahern (@CorkGourmetGuy) reported from Merton, England@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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Angela Magny (@AngelaMagny) reported from London, EnglandAre there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.
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Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported from Southall, England@EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.
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Faisal M (@Faysal_noor) reported from London, England@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
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Chris Mason (@cmaso21) reported from Lambeth, England@EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!
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IanEastLondon (@ianeastlondon) reported from City of London, EnglandI’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.
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Agustin Pesciallo (@agustin) reported from Camberwell, England@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Paul and Sir Fluffy 🏴🇮🇱 (@Praeceps69) reported from Hounslow, England@EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.
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Veena Patel (@VeenaPa42103967) reported from Croydon, England@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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Lydia Pluckrose (@EatOutLots) reported from Camden, EnglandHi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?
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Trusted Touch Therapies (@TouchTrusted) reported from Hillingdon, England@EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.
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Lucy Callis (@lcallis) reported from Wandsworth, England@EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!
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𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮 (@AndrewJLeslie) reported from City of London, England@EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?
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Sarah (@eatsruns) reported from Hackney, England@DipakV88 @EE O2 is the only utility company that has held my loyalty since I moved to the UK 14 years ago. But I will admit, the network coverage in London can be patchy!
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Keith Bursnall 🏳️🌈 (@KeithBursnall) reported from London, EnglandNo internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England@EE what has happened to your signal in KT6? It’s non existent currently 🙄
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Josephine Bakah (@BakahJosephine) reported from London, England@ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Oliver 💜🇬🇧 (@BagFleaBag) reported@LeilaniDowding @EE Yes, it’s usually days if it’s a bad storm and that’s in southern England and not that rural, my friend on a quieter month had no electricity for 2 weeks and no internet for a month the other year after a big storm.
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Peter (@tenerifepete) reported@maisiethetortie @LeilaniDowding @EE That's the trouble, I have to have a phone line where I live because the mobile signal is shite
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W26|D12|L0 (@18_eightysix) reportedso I looked into upgrading my contract with @EE and doing so knocked SEVENTY-NINE points off my credit score? Nah, **** you guys. That's ***************.
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Karen Elizabeth (@virgodragon864) reported@EE help! Router died 4wks ago=no home broadband/wifi connection,homephone plugs into back of router so no landline either,contacting EETech for help=45min wait in queue-not enough mobile credit for that. Landline needs testing+replacement BTwallsocket-compatible router required.
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Ian Wardell (@ian_wardell) reported@EE It's not an EE phone. It's a Xiaomi Redmi 9 bought from Amazon. Why tell me to ring 150 if that number only works for EE phones? And as I said, it doesn't work, I tried around 20 times.
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Aldo (@AP196779) reported@WeAreOpenreach They have been trying to raise this issue with you for 5 weeks now. I’m just going round in circles. @EE are saying it’s a problem at your end and you’re saying it’s something that @EE has to do
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terry 🖤 (@rebelrouser29) reported@EE Also. It was never this bad 12 months ago. Something has changed your end. To many people in the area now with Sizewell C starting and you haven't kept up with the pace and causing a bottle neck. 🤔😳
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Craig Johnson (@j300hno) reportedIs it me or has @EE signal went utterly 💩 these past few months. Absolutely shite sort it out
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Diane Jeggo (@DiJeggo) reported@EE shame your online customer service isn't as good as the team in Telford Town Centre branch. Tried to order a bundle of bits for my new phone online, you took my money and promptly informed me it's all out of stock and it wont be refunded to me for up to 14 days. Not great!
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Peter (@Peter_POSH) reported@LeilaniDowding @EE I live in the countryside and my phone signal is crap. But you can still ring 999 without a signal as it searches all networks possible to make a connection.
Recent EE reports in Kingston upon Thames, England
Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.
- Hackney: Internet
- London: Internet
- London: Internet
- London: Internet
- London: Internet
- London: E-mail
EE detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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Detection ended: (5 minutes) -
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No end recorded. This alone does not establish the current status.
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