EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Southall, Hammersmith, Ealing, Wandsworth, Richmond, Twickenham, Hounslow, Weybridge, Fulham, Epsom, Sunbury-on-Thames, Brentford, and Kingston upon Thames.

City	Problem Type	Report Time
Southall	Internet	22 hours ago
Hammersmith	Internet	7 days ago
Hammersmith	Internet	9 days ago
Ealing	Internet	11 days ago
Southall	Phone	11 days ago
Southall	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Jamie (@JamieSenitt) reported 8 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  Kerry Harrison (@kerrylou94) reported 9 minutes ago from Southall, England

  @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

• 
  TricolorGav (@gauravleo7) reported 12 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 14 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 16 minutes ago from Epsom, England

  Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

• 
  TricolorGav (@gauravleo7) reported 18 minutes ago from Lambeth, England

  @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

• 
  Sam Tucker (@samgwentucker) reported 18 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 25 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  topcat500 (@theresacoote) reported 26 minutes ago from Brentford, England

  @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

• 
  Pawlie (@Si11y3gg) reported 26 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  The Big Bakes (@TheBig_Bakes) reported 31 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  Gary Bott (@RevBott) reported 31 minutes ago from Kensington, England

  @EE are there any known issues of outage in West London? Been struggling since 2pm today

• 
  Steve Murrell (@mobiasstrip) reported 33 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported 35 minutes ago from Kensington, England

  @EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

• 
  Martin Tull (@MartinTull1) reported 49 minutes ago from Southall, England

  @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 50 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

• 
  john durant (@johndurant63) reported 54 minutes ago from Brentford, England

  @EE need help with upgrade phone not delivered

• 
  Farhoud Chaparian (@ChaparianF) reported 55 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  Niki Hutchinson (@nikihutchinson) reported 55 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Depraved Acid (@DepravedAcid) reported 55 minutes ago from Hounslow, England

  @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Seb (@SebParkinson) reported 2 minutes ago

  @EE I'm already on with a formal complaint about my abysmal service. Hoping you'll let me out of my contract so I can go with a provider that actually delivers what the customer is paying for.

• 
  Oldpuddle (@Oldpuddle) reported 5 minutes ago

  @EE and @HBO - if you offer a free trial to customers then don't charge people for it when they sign up. We even called customer services and lo and behold - we get charged. Terrible behaviour.

• 
  Debbie Kirby (@DebbieK88257137) reported 14 minutes ago

  @EE your custom service is woeful. I'm very disappointed

• 
  Emma-Leanne 💓’s Rapha (@Raphas_Angel_) reported 15 minutes ago

  So @EE is down and I can’t pay my bill 😩 could you please fix this issue so I can pay?

• 
  Shaun (@shaun___97) reported 18 minutes ago

  @EE hi i just swapped from damage cover to full cover for phone insurance and on my app it stil only shows as damage cover how long will it take to update

• 
  Gareth Morgan (@gazmorgan77) reported 19 minutes ago

  @EE you filthy horrible company. I was happy with BT and when I tried to tell you I don't want to be with EE and canceled my contract, you put a £2000 bill on me? ... Awful. Good luck. @bt_uk .

• 
  Sally Finestone (@SallyFinestone) reported 19 minutes ago

  @EE It was suggested I get a WiFi extended but if the signal cuts (sometimes the TV buffers) I'm not sure that would help. Whilst that didn't bother me but explains recording fail because of lost power I didn't realise it was affecting team calls.

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 20 minutes ago

  Still no home internet connection from @EE On Thursday at 14:45 they said it will be back on within the hour. A further call they said by the evening. Friday they said it will be back on in 4-6 hours. It's now Saturday. Are customer service colleagues encouraged to tell untruths?

• 
  TankMatt and 452 other people (@tank_matt) reported 21 minutes ago

  @EE That’s the issue I can’t call and your contacts dont work

• 
  Mart (@MartGB_) reported 22 minutes ago

  @EE's auth process to login might genuinely be the most **** piece of software on the planet. Log in with email > prompts about using a passkey (don't use one) > send code instead > input code & verify > errors about the code being resent too many times. Its actually impressive they have both the worst website of any provider and they somehow made it a giant pain in the *** to even log into it. It's 2026 and the company is worth millions yet their site is like some dog **** from 2010.