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EE Outage Report in Kingston upon Thames, Greater London, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Kingston upon Thames come from postal codes KT1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: London, Hammersmith, Croydon, City of Westminster, Southwark, Tower Hamlets, Wandsworth, Greenford, City of London, Thornton Heath, Hounslow, Camden Town, Waltham Forest, Redhill, and Hayes.

CityProblem TypeReport Time
London Internet 2 hours ago
Hammersmith Internet 12 hours ago
London Phone 22 hours ago
Croydon Internet 2 days ago
Croydon Internet 2 days ago
City of Westminster Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • VixSeaman
    Victoria Seaman (@VixSeaman) reported from Hounslow, England

    Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

  • jr_svb
    John Robinson (@jr_svb) reported from Islington, England

    Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.

  • StuLaws_
    Stu (@StuLaws_) reported from Hillingdon, England

    @EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.

  • davidmoritz
    David Moritz (@davidmoritz) reported from Camberwell, England

    Well your customer service is like your service @ThreeUK. I’m off to @ee

  • JHollid
    Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

  • stevejnorris
    Steve Norris (@stevejnorris) reported from Lambeth, England

    @EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

  • wesdbag
    Wes Baggaley (@wesdbag) reported from Richmond, England

    @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

  • therealgavinm
    Gavin Murray (@therealgavinm) reported from Brentford, England

    @EE why is your signal so crap around the stadium you sponsor #wembley

  • TheMist1701
    Ian Davies (@TheMist1701) reported from Spelthorne District, England

    @EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.

  • RicciQueens
    Lord Panache (@RicciQueens) reported from Wandsworth, England

    @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

  • KarenSm68145774
    Karen Smith (@KarenSm68145774) reported from Camberwell, England

    @EE worse customer services - called 3 times throughout the day with no answer - held on for 30 minutes each call ! Sending back my broken EE tv box and cancelling subscription for broadband and box !

  • wesdbag
    Wes Baggaley (@wesdbag) reported from Richmond, England

    I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

  • OwensBenjamin
    Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • nicolasjsmith
    Nick Smith (@nicolasjsmith) reported from Kingston upon Thames, England

    @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

  • Mr_Unique_Voice
    Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • gareth78t
    Gareth Thompson (@gareth78t) reported from Hillingdon, England

    @NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.

  • bukkushan
    🧘🏾‍♀️ (@bukkushan) reported from Croydon, England

    @EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too

  • davidoxley1982
    David Oxley (@davidoxley1982) reported from Islington, England

    @EE are getting so bad with loyal customers..

  • wesdbag
    Wes Baggaley (@wesdbag) reported from Richmond, England

    @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Kezzafooluv
    kezzafooluv (@Kezzafooluv) reported

    @EE Thank goodness I'm leaving EE when my contracts up next month, been with you since your birth, I've put up with the ridiculous price hikes, now this ? I've got a something and daughter, what world are they in ?? There is good and bad in ALL walks of life. Stop targeting men !

  • voodude64
    TroofSayer (@voodude64) reported

    @EE More preaching that sows division. I'm paraphrasing one of the world's great psychologists "Tidy your room. Start there before you try and fix the world's problems." EE: focus on making sure people have signal. Southgate: focus on winning football tournaments. Women have got this

  • Mr_stiernan7563
    Mr Sober (@Mr_stiernan7563) reported

    @EE @HobbitStumpy It’s a men problem, glad you promoted this EE. I think i will cancel my contract! Don’t what disgusting men on your accounts!!

  • yestheuseroflo1
    yestheuseroflover (@yestheuseroflo1) reported

    @Jezebel53582665 @AlexofAllGames @EE Because men and women need to work together on this not JUST men, the whole tweet says “it’s not a woman’s problem” when it affects them, and is caused by some of them

  • BikerBerni
    Berni (@BikerBerni) reported

    @EE Why is your web site down yet again, not a good advert!

  • Jezebel53582665
    Jezebel (@Jezebel53582665) reported

    @CarlBoylin @the_coopertron @EE allow women to talk about WOMEN’s experiences without feeling the need to insert yourself into the conversation. you clearly lack empathy and understanding. you sound like the sort of friend to bring up your issues when someone close to you tries to vent.

  • stephenjubb1
    stephen jubb (@stephenjubb1) reported

    @EE No it isn’t. I changed from EE to three because I was sick of losing signal. Three is way better than EE ever was.

  • JuliaDixon1949
    Julia Dixon (@JuliaDixon1949) reported

    @EE @fogunited7 It's not your business to solve either - you're only making noise to pretend to care about **** to chase woke dollars. You take down your Pride filters on July 1st when us gays no longer are a trendy thing & this is just the same thing now until you find a new bandwagon to hitch.

  • MisandryE
    Misandry Examples (@MisandryE) reported

    @Firebird_psych @EE @GarethSouthgate Of the few people I have blocked, are predominantly feminists with a large following, who regularly encourage pile ons. The worst responses I have had here, always came from women. Telling men to go kill themselves is one I keep seeing and will never get over.

  • king_of_hobbies
    Carl Lee Hailey (@king_of_hobbies) reported

    @mr_cause @EE They just can't help being misogynistic.