EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Richmond, Hammersmith, Twickenham, Ealing, Southall, Wandsworth, Hounslow, Weybridge, Fulham, Epsom, Sunbury-on-Thames, Brentford, Kingston upon Thames, Worcester Park, and Feltham.

City	Problem Type	Report Time
Richmond	Phone	3 hours ago
Hammersmith	Internet	17 hours ago
Twickenham	Phone	1 day ago
Hammersmith	Internet	3 days ago
Ealing	Wi-fi	4 days ago
Southall	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Dave Ahern (@CorkGourmetGuy) reported 3 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  James C Green (@jamesCgreen93) reported 19 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  Lucy Callis (@lcallis) reported 25 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 28 minutes ago from Richmond, England

  @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

• 
  Sam Tucker (@samgwentucker) reported 33 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  topcat500 (@theresacoote) reported 35 minutes ago from Brentford, England

  @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

• 
  Vìncere. (@VictorJ1987) reported 36 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  CFCHadders (@NeilHadley2) reported 37 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Doug (@dougmortonagain) reported 39 minutes ago from Ealing, England

  @EE Hi, the issue has returned. I have no service again.

• 
  Lady Vix Seaxman (@VixSeaman) reported 40 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  john durant (@johndurant63) reported 41 minutes ago from Brentford, England

  @EE need help with phone not delivered

• 
  Doug (@dougmortonagain) reported 46 minutes ago from Ealing, England

  @EE hi, I have no signal in W5, is there a fault?

• 
  Charli R (@RojasLahoz) reported 48 minutes ago from Brentford, England

  @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Pawlie (@Si11y3gg) reported 51 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Mohamed Mahdi (@Mohamed87268245) reported 51 minutes ago from Brentford, England

  @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

• 
  Jonny Pugsley (@jonathonfp) reported 55 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  Paul Harris (@slowalloon) reported 58 minutes ago from Hounslow, England

  @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 59 minutes ago from Richmond, England

  @dmills87 @EE I agree with you, they should really support quick transfer!

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 59 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  Jonathan Kelly (@JKBartsHeart) reported 59 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathan (@Jonfun7Mufc) reported 4 minutes ago

  @EE why is my broadband still down, its been off since 2am........ CF39 9UY. Refunds??????

• 
  Victor Knight (@freakknight) reported 6 minutes ago

  @EE already in the EU, forgot to activate roaming and have tried by message and online. So far not working (getting signal but no data) already try to reset phone and change cellphone networks. And in PAYG and was using it in the UK just yesterday. Please an assist? Thanks

• 
  Dave (@David_B235) reported 6 minutes ago

  Anyone else having issues with @EE Wi-fi my Internet has been off for over 2 hours having to use

• 
  James (@palmerzan587) reported 7 minutes ago

  @EE awful internet once again. Shortage in my local area has been going since 5am and still not repaired! This is the 3rd thing to go wrong since being changed over from BT to you. Not reliable at all!

• 
  Matthew Smith 🇵🇸🇿🇦 (@indigojo_uk) reported 9 minutes ago

  @EE I did. It told me it couldn't find any issues at my home address, which is true. But there are in my local town centre. It told me to "press 1 to speak to someone" but when I did, it told me to hang up and check my texts.

• 
  Kitten Kong (@kittenkong42) reported 9 minutes ago

  This is why I stuck with same mobile provider so long! Moving from 3 to @EE - got a contract for a new eSIM, gave my PAC code. Tried to get eSIM and I can’t download it because of a data mismatch. Store couldn’t help, online tried to charge me to send a QR code

• 
  fiercebadger64 (@fiercebadger64) reported 12 minutes ago

  @EE can u help me , my daughter had her phone stolen in spain, i reported this to ee, i am in albania on hol i cannot get in touch with EE on any number my own web accounts not working , app not working ..she needs an esim urgently ** help me EE

• 
  Michelle Masson 🙃 (@shellm1971) reported 13 minutes ago

  @EE I’m getting text messages from you and Openreach about an upcoming broadband installation. You must have the wrong contact details because I am not an EE customer and this is nothing to do with me. Now getting request for feedback texts as well.

• 
  Up2Terv (@TrEvvaaaaaa) reported 14 minutes ago

  @EE your signal is absolutely shite, charge a fortune meant to be UKs NO 1 .. yet I’m in a capital city sitting with 1 bar on 5G floating to 4G .. absolute shambles of a comapny

• 
  Haseeb Arslan (@HaseebarslanUK) reported 14 minutes ago

  @EE worst company to deal with. Customer service is so horrible that it’s beyond imagination. Someone please help me 😡