EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Feltham, Epsom, Hammersmith, Wandsworth, Ealing, Kensington, Hounslow, Southall, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Feltham	Total Blackout	12 hours ago
Epsom	Total Blackout	14 hours ago
Hammersmith	Internet	20 hours ago
Epsom	Wi-fi	23 hours ago
Wandsworth	Internet	1 day ago
Hammersmith	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Chris Mason (@cmaso21) reported 1 minute ago from Lambeth, England

  @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

• 
  Sutton Carers Centre (@SuttonCarers) reported 1 minute ago from Epsom and Ewell District, England

  @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

• 
  Charli R (@RojasLahoz) reported 6 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  Anit (@anit3) reported 7 minutes ago from Brentford, England

  @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

• 
  Kerry Harrison (@kerrylou94) reported 9 minutes ago from Southall, England

  @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

• 
  Bridge🌼 (@rainbowfreak_x) reported 10 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  Dave Ahern (@CorkGourmetGuy) reported 16 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 16 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  john durant (@johndurant63) reported 17 minutes ago from Brentford, England

  @EE need help with phone not delivered

• 
  Ewan Stevenson (@EwanJStevenson) reported 24 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  T y k e (@tykeharvey) reported 29 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  CFCHadders (@NeilHadley2) reported 35 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Craig McRae (@craig_mcrae) reported 39 minutes ago from Lambeth, England

  @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

• 
  gillian nichols counselling (@NicholsGillian) reported 44 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  Dave Ahern (@CorkGourmetGuy) reported 45 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  James Vertigan (@jamesvertigan) reported 45 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

• 
  Deborah Brown 🇪🇺 (@Streethats) reported 46 minutes ago from Hammersmith, England

  @EE morning... can't login to my account... any issues?

• 
  Walee (@thebrownmayn) reported 50 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  Ewan Stevenson (@EwanJStevenson) reported 55 minutes ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

• 
  Andrea Gillis (@angegillis) reported 57 minutes ago from Lambeth, England

  @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rachel Alves (@RachyAlves) reported 4 minutes ago

  @EE you have treated a 30 year customer appallingly - I have never have experienced worse customer service, technical support, mis-selling, and lies than from EE. I have spent hours and weeks trying to resolve an upgrade issue & it is getting worse daily. @EE MD or CEO help!

• 
  John Thompson (@Johntommo76) reported 4 minutes ago

  @EE why is your customer service so bad? A customer of 20+ years through all your guises and yet treated like an idiot by your staff

• 
  Bear29 (@29Bear29) reported 5 minutes ago

  @EE why is your website such none functional dog **** for doing the simplest thing, can’t download bills, can’t even put an EU roaming package on and all this on a business account

• 
  James Hunt (@methusela80) reported 7 minutes ago

  @EE why has my service been restricted for non payment of a bill that was paid days before due as normal. Payment taken from my bank but not updated on the app. Very very unimpressed

• 
  George Wheeler (@GeorgeHWheeler) reported 8 minutes ago

  Ordered a new phone with @EE for DPD to deliver today… driver turned up, snapped a pic from his van and drove off, said he’d left a calling card, hasn’t. What kind of service is this? £1,000 worth of phone now sitting with them, what’s the bet it’ll go missing now?

• 
  Shaun Masterton (@Notretsam) reported 8 minutes ago

  @Ofcom Not surprised to see @EE having the most complaints. Their customer service is utterly atrocious. BT used to be brilliant; then EE appeared, and it's been horrendous ever since.

• 
  Musical Shrimper 🎶🦐 (@musicalshrimper) reported 11 minutes ago

  @England @EE @BellinghamJude Don’t make it bad

• 
  Joanna Roberts (@Wanna_24) reported 12 minutes ago

  @EE Day 4 of no WiFi. Customer support advised it’s a nationwide problem with @WeAreOpenreach No other mentions on local social media platforms suggesting it’s a problem. ETA for the fix is Monday. Please advise if this can be resolved sooner! Compensation expected

• 
  Mel D (@MelJD46) reported 15 minutes ago

  Dear @EE you are presuming again... I have no passport, so I wont require roaming and if I did my O2 sim would let me roam . The UK is amazing, when I have explored it all... well I never will . I dont mind relevant marketing ....

• 
  Gareth Owen (@gjo2405) reported 16 minutes ago

  @EE new router received today and installed, sky still losing network after 10 seconds at best! Think it’s probably best to go elsewhere for WiFi at no cost to myself? Please confirm