EE outages and service status in Kingston upon Thames, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Kingston upon Thames, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Aug 18, 12:03 PM GMT+1.
- Internet (47%)
- Phone (26%)
- Total Blackout (21%)
- Wi-fi (5%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kingston upon Thames, England
The most recent EE outage reports came from the following cities: Ealing, Hammersmith, Mitcham, Hounslow, Southall, Hampton, Shepperton, East Molesey, Wandsworth, Feltham, Epsom, and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Ealing
|
Phone | 2 days ago |
|
Hammersmith
|
Internet | 2 days ago |
|
Mitcham
|
Phone | 8 days ago |
|
Hounslow
|
Phone | 8 days ago |
|
Southall
|
Internet | 9 days ago |
|
Hammersmith
|
Total Blackout | 11 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE are your app and website down? Can’t log onto either
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MarleneJohnson (@MGVanessaJ) reported from Southall, EnglandWhen you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.
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The Big Bakes (@TheBig_Bakes) reported from Wandsworth, England@EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.
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Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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TricolorGav (@gauravleo7) reported from Lambeth, England@EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.
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Lady Vix Seaxman (@VixSeaman) reported from Richmond, EnglandHello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬
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Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported from Brentford, England@EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik
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Ewan Stevenson ⛄️ (@EwanJStevenson) reported from Lambeth, England@EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks
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Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England@EE what has happened to your signal in KT6? It’s non existent currently 🙄
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Richmond, England@EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?
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James Vertigan (@jamesvertigan) reported from Ealing, England@EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2
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Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, EnglandGiven cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
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🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
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LL.b (hons) Lawyer (@PNagle72) reported from Southall, England@EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.
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OnlyGayWorthKnowing (@HrHJamesKnight) reported from Spelthorne District, England@EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call
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Dave Ahern (@CorkGourmetGuy) reported from Merton, England@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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dazz ii am (@dazzgedd73) reported from Spelthorne District, England@EE can you confirm why we have no signal in our area today TW16
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shams (@SaaShamsu) reported from Wandsworth, England@Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected
EE Issues Reports
Latest outage, problems and issue reports in social media:
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John Lee Garrett (@johnnyg_pinty) reported@EE so after your advice on speaking to you again on potentially upgrading and staying with you. Not only was the price again higher than a new customer but was more expensive than the first quote 15 years ive been with you and you clearly no longer value my custom
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Christopher Tracy (@Milnero4) reported@EE I have lodged a complaint, hopefully they will listen to the call with the salesman.
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Ravi Dheer (@RaviDheer) reported@EE That's my whole point, there is no where to find any help. Every month I try to pay, and every month I get an error. No point sending me a generic message.
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Louise cooksley (@louise_cooksley) reported@EE Nothing has been installed since June as was promised My dad is poor health at 91 the same for my mum at 87 to be left without a landline is absolutely ridiculous
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Martin Elliker (@MartinElliker) reported@EE Thought you might like an update- the engineer attended and ran his tests - I was told the test indicated I was getting 350 mb download speed - I said that’s not what I’m signed up to I’m signed up to minimum1.3GB - so not even close - The engineer said I have to contact EE they can sort it from their end - I just felt like laughing at him - so I contacted EE and tests were run I even managed to run a speed test myself - and guess what we got an increased speed of 930 mb/s still way short of what I’m supposed to get - and it was agreed that the fault still existed - fast forward to 17:40 this evening and so get a text saying everything should now be ok - great I thought so I turned off the router and restarted it as I was told to do in the text - and wait for it - what a pile of 💩 it’s not fixed in fact I’m now only getting 850 mb/s - so the fault hast been corrected and I’m once again having to pay for a premium service which is worse than the BT service so was advised to change away from - Once again lie after lie after lie - I want this sorting - I want someone more senior to contact me and explain this whole thing through - and tell me the truth - why am I paying for something I’m not getting !!!!
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James 💙 (@nelsonjd76) reported@ee is your login and upgrade journey working properly? Keep getting told can’t login (when already was logged in) to see upgrade options even when being told I can upgrade. Same problems on app and web experience
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Andrew (@andrewtphillips) reported@EE @mynameisAndyJ @EE I’ve had this emergency alert 12 times now. My partner who has the same iPhone but on Sky mobile has only had it twice, why am I getting it so many times?
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Mark H (@Lordylord) reported@EE your tnt sports activation process is virtually non existent online. Wasted 45mins of my life before resorting to having to wait in queue for telephone support (god knows how much more waiting is needed there)
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Mr Gray (@Monetization26) reported@EE I have just spent another 1hr 30mins on the phone when the phones been put down, this is and utterdisgrace. I will not spend my life on the phone to EE, I want a senior manager to ring me!!
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Rhian (@rhiangibson_) reported@EE That will be when we land back in the UK in a week. So frustrating that I’m completely unable to call customer services.