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EE Outage Report in Kingston upon Thames, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 03/13/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: Wandsworth, Croydon, City of London, Southwark, Islington, London, Camden Town, Purley, Hammersmith, Ealing, Ruislip, Hackney, Worcester Park, Hounslow and Feltham.

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City Problem Type Report Time
United KingdomWandsworth Total Blackout
United KingdomCroydon Internet
United KingdomCity of London Internet
United KingdomSouthwark Total Blackout
United KingdomIslington Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @nikolajht @EE Hey, did you manage to fix it?

  • senorfenty Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

  • alexisraphael Alexis Raphael (@alexisraphael) reported from Hackney, England

    @EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .

  • fuhirees Michael Buckley (@fuhirees) reported from Islington, England

    @EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE internet is absolutely, and I cannot stress this enough, the WORST broadband I have ever experienced. I can’t play a single game with lagging, why? Simply why?

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • philford pip 🕳️ (@philford) reported from Islington, England

    @enterjamesment @keeforelli @EE It's awful here too and has been for days.

  • maryyasmine #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported from Kensington, England

    Why is my 5G not working ffs fix this @EE

  • theresacoote topcat500 (@theresacoote) reported from Brentford, England

    @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE how do I make a formal complain for the service you guys provide? I’ve actually had enough now.

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE Definitely not well because of your internet issues. It has been a while and still no resolution. My full name and all those details will be in the DM already, I’m sure you are able to see that, Olivia.

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Ianburridge03 Ian Keith Burridge (@Ianburridge03) reported

    @EE who do I speak to about problems ordering accessories from the website?

  • kasim__ Kasim Rehman (@kasim__) reported

    @IbbotsonJoe @EE Wish I'd never chose to continue a contract with them now

  • craigr98_2016 Craig R🌹🤔 (@craigr98_2016) reported

    @EE Just a suggestion but rather than spending millions on fancy adverts you actually invest in the signal at #canarywharf it’s been dreadful for years,

  • dano1311 Dan Oldfield 🦉 (@dano1311) reported

    @EE Hi, when my lines come up for renewal this year I’m going to be leaving you after 12 years, what do I need to do to be able to use my current phone on a new network?

  • powellywolves powelly (@powellywolves) reported

    @EE your broadband is awful ffs

  • owenmadeup Owen Tozer (@owenmadeup) reported

    Well this is embarrassing and frustrating. @EE ‘s internet service is so bad where I live I have to go to my car and use mobile coverage for meetings. I’m paying for medieval levels of connectivity.

  • Anthony51905113 Anthony Church (@Anthony51905113) reported

    @EE Speed test won't connect with EE I have dual SIM and it works ok with O2. I have tried SIM in a mifi dongle as well. When internet does connect a web page takes ages to load a site. It was fine until yesterday. So logic suggests it's a signal issue.

  • CPanpiper Cmdr PanPiper (@CPanpiper) reported

    @Anthony51905113 @EE @EE no problem myself posting error in postcode wd25 9qj WTF? i know requesting to PM and keep it out of public domain, but not had any response from EE customer support either they are overwhelmed message. So WTF 2 days in a row have i absolutely NO signal from 10pm-5am?

  • kasim__ Kasim Rehman (@kasim__) reported

    @IbbotsonJoe @EE Hi Joe, they do eventually write back to you but their support is terrible. I've been with EE for the last decade now and since my recent contract renewal with them, I've had constant issues 😔

  • lukey_jt91 LT (@lukey_jt91) reported

    @EE Thanks for your response Chris, sorry to be blunt but since I have moved to Cardiff around 4 years ago signal has been poor. I live about a mile from the city centre.