EE Outage Report in Kingston upon Thames, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at EE
EE is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: Wandsworth, Croydon, City of London, Southwark, Islington, London, Camden Town, Purley, Hammersmith, Ealing, Ruislip, Hackney, Worcester Park, Hounslow and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Total Blackout | |
| Croydon |
Internet | |
| City of London |
Internet | |
| Southwark |
Total Blackout | |
| Islington |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
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Anit
(@anit3) reported
from
Brentford, England
@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@EE Is online chat not working
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE yeah right #ripoff just check my bank statement I’ve been charged even though I don’t even use their network 125£#👎😹😿down the drain
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Gareth Wyn
(@garethwyn70) reported
from
Lambeth, England
Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.
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Richard Knights
(@dknights) reported
from
Wandsworth, England
@EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router
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paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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mark garratt
(@markjg65) reported
from
Camberwell, England
@EE the mobile signal is very poor and sometimes non existent in SE24 currently
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Anit
(@anit3) reported
from
Brentford, England
Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE #stay as far as possible from#EEtrust me I’ve experience sort of net work they really are it’s profit first customer well being they’re not even concern especially during these hard times 👎😷😧😪
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨
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Anit
(@anit3) reported
from
Brentford, England
@EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.
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Hewete Haileselassie
(@Hewete) reported
from
Paddington, England
@EE Help! My SIM is no longer provisioned so I'm completely cut off. This after the wrong phone was delivered to me. And several lengthy calls to customer service with no joy. I've been with Orange and now EE since 2002.
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Hewete Haileselassie
(@Hewete) reported
from
Paddington, England
@EE I've just been cut off from my second customer service call of the day (after 21 and 14 mins respectively) I'm requesting an e-sim. New dual sim phone arrived today but apparently I need an e-sim. Please help as even with data calling I don't get good coverage at home.Thanks
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James
(@jfkent93) reported
from
Wandsworth, England
Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....
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Callum
(@Callum_Walker96) reported
from
City of London, England
@EE how do I cancel my rolling contract
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Andy Smith
(@SmudgerAndy) reported
from
Lambeth, England
Hi @EE please get in touch ASAP to help resolve this request 👇
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Wee amm
(@Archiemccallum2) reported
@EE I'd work on fixing the 4g signal rather than pish 5g, it says u have full signal but can't phone or go online as it doesn't ******* work. Says no ******* Internet connection or signal, ******* joke
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L 🩴
(@Lesley_kr) reported
@EE Hi Neil - this is untrue. You’ve put it up over £7 a month. This was never mentioned. It’s usually circa £1. Daylight robbery & a sure way to lose customers !!
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irvinea
(@irvineappleton) reported
@EE I have tried that, u don't have apple app so used website and sign in but says name not recognised and when I do the whole forgot ID I out in info and says ID not found.
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Em
(@izyoou) reported
Hi @EE I think it's a joke I've tried to pay my bill & thanks to a fault on your app you've taken the payment (pending on account) but it's not showing on my EE account. Your chat "help" said 'its my banks fault" (I don't agree - it's your system)
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wendy darlin
(@EsthAji) reported
I don’t know if it’s @EE or @AppleSupport but connection issues, phone not loading, suddenly going to a black screen for 10 seconds
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Alan is on Mastodon
(@sourcejedi) reported
I'm not surprised Google support is "follow these weird nerd instructions (and confirm consent to look at any device diagnostics you submitted)". I was surprised by them contracting out to @EE, *not* providing proper nerd instructions, and the @EE store refusing to serve me.
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Nathan Wilson
(@nathanw91) reported
@EE your customer service is genuinely shocking. I ring up to discuss the price increases from March 31st and I'm met with attitude from your team and their supervisor. I've always been an advocate for your company but this was just shocking
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Angela Wood 💜
(@woodsharp) reported
@EE could someone explain why my bill is increasing by 14.4% in March when inflation is predicted to fall? Yours sincerely a very p***ed off loyal customer & why it says its CPI inflation rate PLUS 3.9%?? Another company who has mad big profits #CostOfLivingCrises
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Liam Coote
(@LiamCoote6) reported
@EE as someone who works remote full time. How do you expect me to be efficient enough with such poor connection speeds? I mean, you do claim to be "the best" ... why M I receiving 'the worst'?
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irvinea
(@irvineappleton) reported
Hi @AppleTV I got a free trial via @EE due to end February, do I just cancel via EE app as when I try via Web (as don't have apple products) says I need an apple ID which I don't have