EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Wandsworth, Hammersmith, Feltham, Epsom, Ealing, Kensington, Hounslow, and Southall.

City	Problem Type	Report Time
Wandsworth	Internet	1 day ago
Hammersmith	Phone	3 days ago
Hammersmith	Internet	6 days ago
Feltham	Internet	7 days ago
Feltham	Total Blackout	12 days ago
Epsom	Total Blackout	12 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Dave Ahern (@CorkGourmetGuy) reported 1 minute ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  tamara m (@tamara_mbz) reported 6 minutes ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

• 
  OnlyGayWorthKnowing (@HrHJamesKnight) reported 6 minutes ago from Spelthorne District, England

  @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 7 minutes ago from Ashtead, England

  @northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke

• 
  Andrea Gillis (@angegillis) reported 18 minutes ago from Lambeth, England

  @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

• 
  Joe Miller (@joemiller862) reported 23 minutes ago from Spelthorne District, England

  @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

• 
  Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported 23 minutes ago from Brentford, England

  @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

• 
  Jimmy (@jimmyb01) reported 26 minutes ago from Merton, England

  @EE is MyEE down? Can’t log in on app or website

• 
  Ana Escudeiro (@escudeiro_ana) reported 32 minutes ago from Lambeth, England

  @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

• 
  Sutton Carers Centre (@SuttonCarers) reported 34 minutes ago from Epsom and Ewell District, England

  @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

• 
  gillian nichols counselling (@NicholsGillian) reported 41 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  Mohamed Mahdi (@Mohamed87268245) reported 41 minutes ago from Brentford, England

  @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

• 
  Dan Dad 🔶 (@DanGinBrown) reported 42 minutes ago from Epsom and Ewell District, England

  @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 50 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  john durant (@johndurant63) reported 51 minutes ago from Brentford, England

  @EE need help with phone not delivered

• 
  Chris Mason (@cmaso21) reported 51 minutes ago from Lambeth, England

  @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

• 
  CharlieH 💙 (@MissCharlesV) reported 52 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  Anit (@anit3) reported 53 minutes ago from Brentford, England

  @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

• 
  Ewan Stevenson (@EwanJStevenson) reported 55 minutes ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 58 minutes ago from Richmond, England

  @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charles Salt (@CharlesSalt3) reported 3 minutes ago

  @EE What is going on, myself and my neighbours have had trouble with EE for weeks now, I am fed up with phoning Plymouth, we are paying a lot of money for a useless service

• 
  Nathan Pope (@nthpopee) reported 4 minutes ago

  @EE How is your service so unreliable for a company worth billions !!

• 
  MAN LIKE RED J (@RedSteppaJ) reported 5 minutes ago

  @EE your billing system is a bit broken?? Logged in to an "overdue " alert.. of MINUS 3 pounds, as in im in credit, yet big red note on my account. Paid 3quid, now 6 quid in credit. No biggie, but js letting u know

• 
  Barney T (@barrytardy) reported 10 minutes ago

  Rang @EE today as I had a problem with my bill. She told me she’d give me a better TV package for 3 months as a sorry for their mistake, not telling me she was signing me up for another 24 months! Should be hauled aside for dodgy sales tactics-kept me on the line for 45 minutes!

• 
  Kev (@vpharm) reported 13 minutes ago

  @EE should be criminally prosecuted as they evidently failed to do anti money laundering & address checks on a Mrs Susan Burne who EE claim lives at my home! I live at my home & this fraudster never lived at my home! EE REFUSED to get fraud team to phone me! EE sucks!

• 
  peter wilson (@wilsonpeter48) reported 15 minutes ago

  @EE To get through walls we pay you companies millions of pounds but you won't take responsibility for rubbish signal

• 
  Lynx Floosie FiJ 🇺🇦 🇮🇱🎗 (@feeflefifski) reported 18 minutes ago

  Hi @EE, you moved me from being a @Plusnet broadband customer to you today. The new router is up and running but what should I do with the old router and power cable?

• 
  Andrea Cook 🧷 💙 (@F3Lollipops) reported 19 minutes ago

  @EE Hello yet again, it's been two weeks now and still nothing from you. EE is the only unresolved item - please do something to help me draw a line under selling my dead Mum's house.

• 
  Forgottengirl078 (@forgottengirl78) reported 22 minutes ago

  @EE Appalling service continues. 2 months of errors and agents never calling me back or making sure the mistakes made are sorted. Stressed and upset. No way to run a supposed award winning service. Total joke.

• 
  Kev (@vpharm) reported 23 minutes ago

  @EE Can government seek the ARREST of EE Chief executive & charge them for running a company that failed to do anti money laundering checks or address checks? EE should be issued £1 billion fine as penalty. That will help the treasury & clamp down on criminal companies like EE!