EE Outage Report in Kingston upon Thames, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at EE
EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: Southwark, Hackney, London, City of London, Croydon, Wandsworth, Paddington, Harringay, Hayes, Hammersmith, Redhill, Coulsdon, Mayfair, Wembley and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Phone | |
| Southwark |
Internet | |
| Hackney |
Internet | |
| London |
Wi-fi | |
| London |
Phone | |
| Southwark |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Mark S
(@whiskey_soaked_) reported
from
Camberwell, England
@England @BukayoSaka87 @EE Now replace **** for brains Southgate
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with upgrade phone not delivered
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Joe Wadsack
(@vinesack) reported
from
Wandsworth, England
I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?
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Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing
(@maryyasmine) reported
from
Kensington, England
@EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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Bobby Chakraborty
(@Boblex) reported
from
Hackney, England
@EE is there a problem in the N16 area. My signal being awful for the last few days
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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Zarah🧸
(@Zarah_666) reported
from
Islington, England
@EE Hi I’m trying to access the my ee app and it’s not working
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The Hon.
(@Star_Stef) reported
from
London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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Rossy Smith
(@Rossy_smith) reported
from
Paddington, England
@VodafoneUK contract up today with 3 phones. Spoke to 3 customer services advisors last week all were meant to call me back. None did, looks like I’ll be joining @EE or Sky. 17 years of custom lost.
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks
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MazDOz 💙🏴☠️🚭♍♀️💯
(@OzmaLionheart) reported
from
Camberwell, England
@EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.
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MarleneJohnson
(@MGVanessaJ) reported
from
Southall, England
When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.
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Martin Tull
(@MartinTull1) reported
from
Southall, England
@EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with phone not delivered
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𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮
(@AndrewJLeslie) reported
from
City of London, England
@EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?
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James Shanks
(@Jashanks79) reported
from
Hackney, England
Orders an iPhone 14 pro max upgrade from @EE on the phone after a beyond woeful retail store experience. Told it would be delivered today. Now told it’s not and no idea when. That’s a day off wasted. Thanks EE for reminding me of woeful service.
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Kensington, England
Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Swift
(@graham_swift) reported
@EE shocking customer service! Tricking and lieing to customers.
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Caroline
(@abena_newman) reported
@EE fix your gifting data service it’s been a week and I am unable to gift data on the app or the website!!!
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Emma
(@crazywithtwins) reported
@EE looking at your upgrade deals... It looks like I can save myself £5 a month if I cancel my contract and take out a new one, as opposed to upgrading. Why don't you offer loyal existing customers the better deals?
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Emma
(@EmmaDunlop) reported
@EE have you paid your phone bill?! I feel like you’ve been restricted in Liverpool…..literally the worst service or no signal for weeks, today has been horrendous!!!
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Chris Hart
(@Reggie_jst96) reported
@EE how the hell use call yourself the best network I don’t know cause without fail every time I run out of data an need to transfer it over from my dads account to mine the apps always down an so is the site for maintenance ffs every time tho
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Hayden Scott-Baron ✨
(@docky) reported
@LiToast @bt_uk @EE My BT unbreakable internet experience was slow and dreadful, and I returned it immediately. They still billed me for the month. Thankfully I hadn’t yet cancelled the other one, but that’s not perfect. I wonder if fibre internet is better.
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Paul B
(@jetbeardN) reported
@EE hi, my bt sport large screen add on is not working on Samsung tv, any ideas? Just saying I need to upgrade my subscription!
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Robert Paterson
(@bertie1364) reported
@EE Hi, please could someone get in touch with me as I have 3 new sims because moved from BT mobile but can’t get pac codes, information in the pack sent not helpful and to be honest can’t get hold of anyone to help as your constantly busy. Not a good start to moving over.
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Paul
(@paulhayward200) reported
@EE Sadly after many years with EE I have to say from recent experiences they are coming very close to @O2 for been the worst network in the country 😡
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David Lowe
(@DavidLo45174680) reported
@EE @BeanoOfficial Its now got to 60 minutes wait time, all because the website cannot activiate numbers, quick to take money, to pay bacon, not so quick to provide a service are we