EE Outage Report in Kingston upon Thames, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: Harringay, London, City of London, Wembley, Guildford, Southall, Southwark, Hounslow, Waltham Forest, Croydon, Hackney, Brentford, Paddington, City of Westminster and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Harringay |
Internet | |
| London |
Internet | |
| City of London |
Phone | |
| Wembley |
Internet | |
| London |
Internet | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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Zarah🧸
(@Zarah_666) reported
from
Islington, England
@EE Hi I’m trying to access the my ee app and it’s not working
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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Mark S
(@whiskey_soaked_) reported
from
Camberwell, England
@England @BukayoSaka87 @EE Now replace **** for brains Southgate
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𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮
(@AndrewJLeslie) reported
from
City of London, England
@EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?
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The Hon.
(@Star_Stef) reported
from
London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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Martin Tull
(@MartinTull1) reported
from
Southall, England
@EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with phone not delivered
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Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing
(@maryyasmine) reported
from
Kensington, England
@EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)
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James Shanks
(@Jashanks79) reported
from
Hackney, England
Orders an iPhone 14 pro max upgrade from @EE on the phone after a beyond woeful retail store experience. Told it would be delivered today. Now told it’s not and no idea when. That’s a day off wasted. Thanks EE for reminding me of woeful service.
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Kensington, England
Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
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MazDOz 💙🏴☠️🚭♍♀️💯
(@OzmaLionheart) reported
from
Camberwell, England
@EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.
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Rossy Smith
(@Rossy_smith) reported
from
Paddington, England
@VodafoneUK contract up today with 3 phones. Spoke to 3 customer services advisors last week all were meant to call me back. None did, looks like I’ll be joining @EE or Sky. 17 years of custom lost.
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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Joe Wadsack
(@vinesack) reported
from
Wandsworth, England
I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with upgrade phone not delivered
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Bobby Chakraborty
(@Boblex) reported
from
Hackney, England
@EE is there a problem in the N16 area. My signal being awful for the last few days
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PM 🇺🇦
(@prasulm) reported
from
Brentford, England
@VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Key
(@electricmonk111) reported
@Isv71903127 @EE I'm aware of that, but if you have two numbers and two contracts on the same account - as I do - then EE ask you to call them for the codes. (Also I wanted to check that they wouldn't close the whole account down as soon as the first PAC code was processed!)
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Ian Blair-Edgar
(@jtblairedgar) reported
@EE We have no internet or landline and this internet fault is mentioned on the glasgowlive website and other people have raised this issue on Twitter also! Thanks.
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Tim Mitchell 🌹💙
(@timothygmitch) reported
@Soxthewavingcat @EE Just jack them, I'm with sky, £5 a month sim only contact, unlimited calls and texts and 2GB of data every month which can be rolled over for 3 years. I've never run out of data and have 20GB saved to use as I please. 12 months contract.
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Alison
(@lovetabbys12) reported
@Soxthewavingcat @EE Are you on contract with them. If you could get it completely paid. Then dump them. But if you have a contract doesn't help. Same with utility companies. They don't take into consideration people's issues at present. That is a rude message sent to you.
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Cre×
(@lCrexed) reported
@Saamwise178 @EE Get the powerful new Samsung Galaxy now and get the free Gaming Unleashed bundle exclusively on EE. Plus claim a free pair of Galaxy Buds Live. Get EE or get network Envy. Buds offer ends 25th Feb, claim from Samsung within 30 days of purchase.
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Dizzy
(@dizzo01) reported
@EE for approx 1 month intermittent signal in EX4 area, currently have No Service. Every time it happens say to phone and let EE know, obviously unable to do that
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Paul Fleetwood
(@MacAlbatross) reported
@EE for the second consecutive month you've texted me that you've been notified I've moved, when I haven't. Where are you getting this notification from, and why are you threatening to suspend my service based upon false information?
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💕Elle J 💕#JustSaying
(@ejames500) reported
@EE OK so I've had a text message from EE as I reported a signal problem the other day. The message says they have found no problem with my postcode but they quote the wrong postcode?
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David Mollins
(@DavidMollins) reported
@EE my broadband service is down in WF7, texted the fault number and it told me the fault was detected 1 minute past 3 today, and the estimated clear is at 23.59 TOMORROW, is this right?
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Ian Blair-Edgar
(@jtblairedgar) reported
@EE I am anothe customer in G31 in Glasgow amd our internet has been down since last night. Any update?