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EE Outage Report in Kingston upon Thames, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 01/13/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: Waltham Forest, London, Purley, Hackney, Hammersmith, City of London, Southwark, Wembley, Croydon, Hayes, Islington, Weybridge, Beckenham, City of Westminster and Ealing.

Loading map, please wait...
City Problem Type Report Time
United KingdomWaltham Forest Wi-fi
United KingdomLondon Wi-fi
United KingdomPurley Internet
United KingdomHackney Wi-fi
United KingdomHammersmith Internet
United KingdomLondon Phone

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Croydon, England

    So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice

  • wesdbag Wes Baggaley (@wesdbag) reported from Richmond, England

    I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

  • Taimsss Taimour (@Taimsss) reported from Camberwell, England

    @EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #

  • davidmoritz David Moritz (@davidmoritz) reported from Camberwell, England

    Well your customer service is like your service @ThreeUK. I’m off to @ee

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • wesdbag Wes Baggaley (@wesdbag) reported from Richmond, England

    @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

  • wesdbag Wes Baggaley (@wesdbag) reported from Richmond, England

    @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

  • StuLaws_ Stu (@StuLaws_) reported from Hillingdon, England

    @EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.

  • David25892 David (@David25892) reported from Lambeth, England

    @EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.

  • TheMist1701 Ian Davies (@TheMist1701) reported from Spelthorne District, England

    @EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.

  • jr_svb John Robinson (@jr_svb) reported from Islington, England

    Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.

  • DKaretsos dominnique karetsos (@DKaretsos) reported from Richmond, England

    @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

  • kerem6okce KG (@kerem6okce) reported from Hackney, England

    He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.

  • smartpicsuk The Burtons (@smartpicsuk) reported from London, England

    @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

  • AmbroseBarnaby 🎄 Barnaby and Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby

  • AzzyChill 🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • DaveArnold91 Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Lambeth, England

    @dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge

  • CoopersCoffee Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England

    @EE Help I can’t get travel data pass to work online 🙄 & your offices are shut

  • DaveArnold91 Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Lambeth, England

    @dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.

  • peter33266430 peter (@peter33266430) reported from Hillingdon, England

    @EE EE have completely messed up my bill again I just can’t believe it’s dressing me out , £129 for 1 month when I have unlimited minutes unlimited txts and unlimited Data I rang customer service she’s confused aswel so I don’t know what to do

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • richwhiting1811 Rich Whiting (@richwhiting1811) reported

    @MelJBroo @KCOMhome @EE Same for us, awful 🙈

  • shaunfitz84 shaun fitzgibbons (@shaunfitz84) reported

    @EE Do ya think it’s sound to Just put phone bills up by 14% yeah ? Been a customer for near 20 years an I’m off once this contract is off! Absolute scum bags

  • versacevains she works in fashun (@versacevains) reported

    @giffgaff @EE @TheO2 why are you all having signal issues?????!!!!!

  • neariedy hollie♡ (@neariedy) reported

    @davidmajestic83 @EE this happens in like every network besides piggyback networks…. like our electric is going up so is theirs lol

  • DanteSinclair Dante Sinclair (@DanteSinclair) reported

    @EE Hi could i be contacted from someone very High as ive been with you guys for 16 years and my complaint is not resolved. upgraded on 13th feb Samsung s23 with the offer of pre order and get double memory. still with my 14 days and now on the 20th please read on

  • Junction10 Jason Sheldon  (@Junction10) reported

    Hi @EE - why can't I connect to FTP using personal hotspot from my business account any more? I'm getting "229 Extended Passive Mode Entered" errors. Really annoying to suddenly get this when trying to file my work remotely.

  • gowergirl67 Clare M (@gowergirl67) reported

    @EE Hi @ee no service on Gower this morning? Please help 🫤

  • davidmajestic83 David M (@davidmajestic83) reported

    @EE Mobile coverage is patchy at best where I live. Where I work there is no signal at all and can't make or receive calls. My office is on the edge of Aberdeen so not even a rural area. Been told before by advisor's the system says it should work perfectly. Can guarantee it doesn't

  • r_creedbalboa76 Rockyraccoon (@r_creedbalboa76) reported

    @EE That wasn’t my point I knew the increases were coming but never been as high as 14.4% before.

  • _ihatetories_ andy (@_ihatetories_) reported

    @EE No, I'll do it here where others can be made aware of your theft too, you tell me I'm not on a device plan and yet I'm literally paying you for the ha dset I'm typing on now!! Again, I will accept a rise in my talktime but NEVER on the cost of the handset, that's theft.