EE outages and service status in Kingston upon Thames, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Kingston upon Thames, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Aug 8, 2:00 PM GMT+1.
- Internet (59%)
- Total Blackout (18%)
- Phone (18%)
- Wi-fi (6%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 9: Problems at EE
EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kingston upon Thames, England
The most recent EE outage reports came from the following cities: Hammersmith, Hampton, Ealing, Shepperton, Mitcham, East Molesey, Wandsworth, Feltham, Epsom, Kensington, Hounslow, and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 1 day ago |
|
Hammersmith
|
Internet | 4 days ago |
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Hammersmith
|
Internet | 6 days ago |
|
Hammersmith
|
Total Blackout | 8 days ago |
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Hammersmith
|
Internet | 11 days ago |
|
Hampton
|
Phone | 11 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Farhoud Chaparian (@ChaparianF) reported from West Molesey, England@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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Doug (@dougmortonagain) reported from Ealing, England@EE hi, I have no signal in W5, is there a fault?
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Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England@EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic
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Anit (@anit3) reported from Brentford, England@EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.
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John Want (@MontyWanty) reported from Spelthorne District, EnglandHello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
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TricolorGav (@gauravleo7) reported from Lambeth, England@EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x
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Joe Miller (@joemiller862) reported from Spelthorne District, England@MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move
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Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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Dave Ahern (@CorkGourmetGuy) reported from Merton, England@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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Niki Hutchinson (@nikihutchinson) reported from Wandsworth, EnglandAnyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?
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Andrea Gillis (@angegillis) reported from Lambeth, England@EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)
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Paul Modley (@pmodley) reported from Ealing, England@JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision
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Deborah Brown 🇪🇺 (@Streethats) reported from Hammersmith, England@EE morning... can't login to my account... any issues?
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Gary Bott (@RevBott) reported from Kensington, England@EE are there any known issues of outage in West London? Been struggling since 2pm today
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Robert Dunford (@repd1975) reported from Esher, EnglandHi @EE is there an issue with sending texts in the SW London region right now?
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Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England@EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble
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T y k e (@tykeharvey) reported from Worcester Park, England@ee 5G is worse than there 4G it never blood loads anything
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Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England@EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Marie (@marieclarkg12) reportedDear @EE your customer service is horrific. It’s a shambles!
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Martin Elliker (@MartinElliker) reported@EE another day and still no resolution so I’ve added another pile to the count 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩- 15 piles and counting - I’m just putting it out there how poor you are - I would have gone to another provider if I had known most definitely
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Gary Stopford (@gazstopford) reported@EE ordered broadband from you, BT eventually fixed it, but service constantly drops, now BT have billed me for £37.99 despite being told I would get a rebate for first week nor being connected My question is am I a BT or EE customer as EE promised to pay off my previous
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Alan Royston (@pagechord) reported@EE - Been going through problems with @EE for weeks, your transition to digital landlines is shambolic. The newly supplied Smart Hub wouldn't connect, landline still doesn't work. Told you'll need to order landline again, awaiting further call Mon, Aug 10th. Appalling service!
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DR (@ulookingatmefu) reported@EE @Ofcom Finally sorted c4 hours later. Quite simply this is why people lying to sell is wrong and why online chat doesn't work. Time she will never get back unfortunately.
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Cate Hart (@CateTyduCymru) reported@EE I’ve done that, they opened a case, heard nothing since and internet been on and off since. I rely on the WiFi calling to talk to my oncologist each week. I pay over £30 per month for a service which doesn’t deliver. Got better service from BT copper wire!!!!!!!
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Paul D (@PaulDee9) reported@KellyHatfieldx @EE No big company cares about you or your service. Their full responsibility extends to grabbing your money. After that any 'correspondence' is reducing their profit on your transaction. Thats why they have AI and bots designed to make you so frustrated that you will just give up.
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Jonathon (@J_onathon) reported@EE I will “reach out” tomorrow, but having just been discharged from hospital after major abdominal surgery I don’t have much strength at present! You have also had the gall to send me a bill for a service I’ve yet to receive,meanwhile statutory compensation accrues at £6.46 per day
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Forgottengirl078 (@forgottengirl78) reported@EE Can you send me the formal complaints department email please. I am now on to my 8th person who can't seem to grasp how to do their job. HUMAN error is rife with this issue.
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Steve (@OmegaFluxx) reported@EE I managed to log in by the website, but something again went wrong. The item is still in my basket but you have taken the money. Can you fix this nonsense please?