EE Outage Report in Kingston upon Thames, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: London, Fulham, City of London, Camden Town, Wandsworth, Hackney, Croydon, Shepperton, Paddington, Guildford, Harringay, Wembley, Southall, Southwark and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Fulham |
Phone | |
| City of London |
Internet | |
| Camden Town |
Wi-fi | |
| London |
Internet | |
| Camden Town |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
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Damien
(@Damien93) reported
from
Richmond, England
@EE my signal is awful today, whats going on?
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John Want
(@MontyWanty) reported
from
Spelthorne District, England
Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic
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Andrea Gillis
(@angegillis) reported
from
Lambeth, England
@EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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Laura 🐐
(@Laura_Rads) reported
from
Wandsworth, England
@sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad
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Nick Swan
(@MrNickSwan) reported
from
Richmond, England
@EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Morning team. Moved residence and my indoor signal is 1 bar and out doors 2. Usage is virtually impossible most of the time. Wifi calling helps but how can I find out if there’s any plans for a increase in area coverage?
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Jimmy
(@jimmyb01) reported
from
Merton, England
@EE is MyEE down? Can’t log in on app or website
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Sholeve Davies 🇸🇱
(@issavibe95) reported
from
Croydon, England
@EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE
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Paul Harris
(@slowalloon) reported
from
Hounslow, England
@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
@pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really
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saintbone7🦅🤍❤️ 🇬🇧 🇬🇭
(@TheoEshun) reported
from
Camden Town, England
@EE I’m having the worst customer service with you lot ever. All I get is Covid this due to Covid that. It’s absolutely disgusting the way I’m been treated😡 I can’t even get anyone to talk to. 1 hour 15mins still holding and then get cut off
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Jonathan Morris
(@jmcomms) reported
from
Camden Town, England
@dazzabird @EE Never went further than Stratford tonight.
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Ewan Stevenson
(@EwanJStevenson) reported
from
Lambeth, England
@EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
EE Issues Reports
Latest outage, problems and issue reports in social media:
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A. Abedi
(@ace110uk) reported
@EE extremely disappointed with the customer service I received from EE. When I called their support line, I was put on hold for an unreasonable amount of time and then transferred from one agent to another
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madwoman in the attic
(@lorrainecri1954) reported
@EE @thePHILLOCKETT If only we could rely on you to connect us. Still waiting for help, Still being ignored. Complaint made, Still no response. If I cancel my direct debit, will that get attention?
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Chloe
(@Chloestrawfs) reported
@RichieUK_TTV @EE It’s a joke! Never had a price increase when I was with Vodafone! Think il go back to them! A contract is an agreed price not changing it when you feel like it l!
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Dotty
(@d1anes) reported
@EE why does my non smart mobile and my friends non smart mobile now have issues? The issue is when we make outgoing calls, it rings the person answers and they cannot hear us. This was all working before.
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Richie
(@RichieUK_TTV) reported
@Chloestrawfs @EE I've noticed with 5G, that my phone prefers the unusable 5G signal because its so weak over a full 4G signal, have to use public WiFi more than ever
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Carl MB
(@AirForce_Carl) reported
Never had a sim issue. @EE invites me to upgrade at no extra cost which I do incur charges of £88… which then cause my bank to charge me for using an arranged overdraft! You couldn’t write it. Can you please contact me EE there is some unnecessary confusion regarding my plan
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Drew Morgan
(@Drewstoopher) reported
@EE Hey! I have two questions; 1) As a broadband customer, am I affected by price rises? If so, how much and how will I be informed? 2) If I got a new SIM Only deal today, would that be affected by April price rises?
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Jay P
(@Jay22uk) reported
@EE Why is my 5G so slow today? Barely 1mb
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madwoman in the attic
(@lorrainecri1954) reported
@EE Still waiting for help.
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Warren Harris Golf Coaching
(@WHGolfCoaching) reported
@EE I appreciate an inflation increase is inevitable, but I don’t expect you to take the mick of a very long standing customer in increasing my bill by nearly double the inflation rate. Not on.