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EE service status in Kingston upon Thames, England

Why is my EE service not working?

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The latest reports from users having issues in Kingston upon Thames come from postal codes KT1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Leatherhead, City of Westminster, London, Southwark, Croydon, Wembley, Hammersmith, Lambeth, Tower Hamlets, Wandsworth, Greenford, City of London, Thornton Heath, Hounslow, and Camden Town.

CityProblem TypeReport Time
Leatherhead Internet 8 hours ago
Leatherhead Internet 11 hours ago
City of Westminster Internet 16 hours ago
London Phone 18 hours ago
London Wi-fi 18 hours ago
London Internet 20 hours ago

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • NeilHadley2
    CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England

    @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

  • CoopersCoffee
    Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England

    @EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help

  • samgwentucker
    Sam Tucker (@samgwentucker) reported from Lambeth, England

    Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

  • TaniaTells
    Tania Hinds (@TaniaTells) reported from Lambeth, England

    @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

  • emirrelevant
    Emyr Glyn Rees (@emirrelevant) reported from Hackney, England

    @EE Live chat rarely connects - please direct me to the WhatsApp chat support please.

  • stanleymotown
    Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

  • craig_mcrae
    Craig McRae (@craig_mcrae) reported from Lambeth, England

    @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

  • VictorJ1987
    Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • arigork
    Ari Gork (@arigork) reported from Camden Town, England

    @EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.

  • jamesCgreen93
    James C Green (@jamesCgreen93) reported from Kingston upon Thames, England

    @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

  • JaneStaiano
    Jane Staiano 🇪🇺🇬🇧🇮🇹 (@JaneStaiano) reported from Camden Town, England

    @JudyMansfield @EE No network is better than another unfortunately Judy ... I'm with EE and rarely get a good signal here in London in my own home. They also keep upping their prices, so make sure they give you a good deal.

  • KevinWNewman
    Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • JKBartsHeart
    Jonathan Kelly (@JKBartsHeart) reported from Kensington, England

    @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

  • Si11y3gg
    Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • CyclingLawLDN
    Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • CyclingLawLDN
    Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • yusif0ali
    Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • StuABedford
    Stuart A (@StuABedford) reported from Paddington, England

    Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • steadman_tim
    Tim (@steadman_tim) reported

    @EE and this is why you lose customers. Quite literally the most annoying company to sever ties with. Such poor service. You should be ashamed.

  • walker_markB
    Ben (@walker_markB) reported

    @EE what’s going on with signal in Beverley HU17? Been no service for hours? Going to stop charging me?

  • AdebayoOfficia
    Adebayo Michael (@AdebayoOfficia) reported

    @cuppymusic @EE Good evening sis, please help me to feel well in this Christmas season🙏🙏🙏 Ecobank 4361054901 Adebayo Michael

  • ClareHigglesden
    Clare Higglesden (@ClareHigglesden) reported

    @EE looking at upgrading. Loyal customer etc etc. Can’t locate your chat option on your website - any ideas?

  • pandoramummy
    Cindy Armstrong (@pandoramummy) reported

    @EE after waiting 13 weeks for EE to repair the mast they simply lied and said they’ve done it when they haven’t. Apparently this lie will enable the engineers to make it appear that they’ve met their obligation and our complaints will be treated as a new issue.

  • OG_SilentMover
    OG SilentMover (@OG_SilentMover) reported

    I'm a long standing @EE customer that spends in excess of £200+ every month for a service I'm not currently receiving, this highly disappointing. Today marks 4 days without any broadband, which is just not good enough. I've had an engineer out today and still have no service.

  • KayleighHassall
    Kayleigh Hassall (@KayleighHassall) reported

    @EE I hope so after I had no signal at all last week

  • jammur3
    JamesM (@jammur3) reported

    @EE can you DM me regarding a sim swap activation problem.. I'm Trying to help an elderly neighbor who can't visit your store..

  • zrpClippers
    Russell ⛹🏼‍♂️ (@zrpClippers) reported

    @EE been on hold on the phone twice for 15-20 minutes in the past hour for an EE employee to pick-up and instantly hang up. Brutal service, after x5 2 year contracts, makes you want to go elsewhere! @EE

  • dontflogme
    😪 (@dontflogme) reported

    @cuppymusic @EE Hey Twitter. I had to gather some courage to do this. Tired dying in silence. I was lay of from my job and getting another is becoming endless. Pls help me I'm seriously hungry and being starving. Even if is 1k to buy garri pls 😭😪 1228002894 Access bank