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EE Outage Report in Kingston upon Thames, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 03/05/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: London, Uxbridge, Ealing, Southwark, Hackney, Purley, Croydon, Waltham Forest, Hammersmith, Wembley, Guildford, Islington, Worcester Park, Carshalton and Hounslow.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomUxbridge Internet
United KingdomEaling Internet
United KingdomSouthwark Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere

  • MattWyattUK MΔTT WY∆TT (@MattWyattUK) reported from Ealing, England

    Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE Is it any wonder I'm leaving your two bob network!

  • ItsIyke_ MelancholyWolf (@ItsIyke_) reported from Merton, England

    @EE hey the green light is on my router but the broadband is down. None of my devices can connect!

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK

  • JimGormleyPhoto Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • life_of_nads Life of Nads (@life_of_nads) reported from City of London, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...

  • rustykidneys A girl has no name 🐺⚔ (@rustykidneys) reported from Camden Town, England

    @EE Thank you. Your team member was great. My mum was on the train home and couldn't call herself, and my stepdad's phone kept losing signal, so I had to on her behalf. I was afraid this was going to be a problem but he was very sympathetic and sorted it out.

  • westiee Alicia (@westiee) reported from Richmond, England

    @EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP

  • life_of_nads Life of Nads (@life_of_nads) reported from Islington, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

  • StephenMcGlynn Stephen McGlynn 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@StephenMcGlynn) reported from Merton, England

    @EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere

  • iKaremk HaflaNextDoor (@iKaremk) reported from Hillingdon, England

    @EE hi I need some help with my account

  • Dawn4Io DAWN4IoE (@Dawn4Io) reported from Camden Town, England

    @NoServiceHereUK no data on Euston platform despite good signal on @EE

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE What email address do I send my 30 days notice to cancel my contract

  • LynsLot Lynsey Smith (@LynsLot) reported from Croydon, England

    @EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    @EE we have terrible signal in sm6 can u update

  • Dynan5 Martin Dynan (@Dynan5) reported from Croydon, England

    @EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • TrevBenton79 Trevor Benton (@TrevBenton79) reported from City of London, England

    @EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • heidinally Heidi Nally (@heidinally) reported

    @EE any broadband outage problems currently please?

  • Jarners Kathryn (@Jarners) reported

    @EE really disappointing that you’ve scrapped the early upgrade fees to all the £60+ monthly phone plans but not to the plan I’d like to upgrade to. Been a loyal customer for 8+ years. Very disappointing when you’re already more expensive than the competition!

  • Wasabiyum Flossie (@Wasabiyum) reported

    @EE Best not send Tom to The Lake District. Signal is shocking there.

  • chg1282002 James C (@chg1282002) reported

    @EE How come ? Did you next to the network TOWER try Speedtest ??? I m in manchester , don’t said 5G , even cannot get 4G ,, most time I only get 3G now … !

  • Angels35Karen Karen Potter (@Angels35Karen) reported

    Thinking of leaving @EE any good offers anywhere else for a poor Nhs worker ? @O2 @VodafoneUK ??

  • Laurahoban2 Laura hoban (@Laurahoban2) reported

    @EE What counts as a good condition phone? My microphone is broken and screen shattered can I still trade in?

  • GradientWizzard GradientWizzard (@GradientWizzard) reported

    @EE Hey! I've been getting random calls lately numbers that is fake numbers when I ring them back the number isn't recognised, any help with this driving me insane

  • prolierthanthou Davidwallen (@prolierthanthou) reported

    @EE I've been a customer for fourteen years. You've earned a fortune from me. This is going to end unless this gets resolved very soon.

  • BrandonMead1 Brandon Mead (@BrandonMead1) reported

    @EE Afternoon, we use EE for our internet at home (sim card router). For the past week, we have been having extremely poor signal and issues in our area. The EE coverage checker says there is a problem in our area...for a week now. Any update possible on a fully restored connection?

  • s1ephen stephen daglish (@s1ephen) reported

    @EE Can someone help with this problem??