EE Outage Report in Kingston upon Thames, Greater London, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Croydon, City of Westminster, London, Southwark, Tower Hamlets, Wandsworth, Greenford, Hammersmith, City of London, Thornton Heath, Hounslow, Camden Town, Waltham Forest, Redhill, and Hayes.

City	Problem Type	Report Time
Croydon	Internet	13 hours ago
Croydon	Internet	17 hours ago
City of Westminster	Internet	18 hours ago
London	Wi-fi	18 hours ago
Southwark	Internet	18 hours ago
Croydon	Wi-fi	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Mariam Michtawi (@MariamMichtawi) reported 35 seconds ago from Brentford, England

  @EE I did twice but still the same. It seems many are facing the same problem!

• 
  Rossy Smith (@Rossy_smith) reported 1 minute ago from Paddington, England

  @VodafoneUK contract up today with 3 phones. Spoke to 3 customer services advisors last week all were meant to call me back. None did, looks like I’ll be joining @EE or Sky. 17 years of custom lost.

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 5 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  Zarah🧸 (@Zarah_666) reported 8 minutes ago from Islington, England

  @EE Hi I’m trying to access the my ee app and it’s not working

• 
  𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮 (@AndrewJLeslie) reported 8 minutes ago from City of London, England

  @EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?

• 
  Bobby Chakraborty (@Boblex) reported 9 minutes ago from Hackney, England

  @EE is there a problem in the N16 area. My signal being awful for the last few days

• 
  Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported 13 minutes ago from London, England

  @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

• 
  Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported 17 minutes ago from Kensington, England

  @EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

• 
  Connor (@connorlol) reported 19 minutes ago from Paddington, England

  @EE hi, are there issues around Paddington/Bayswater (W2)? I have only been getting one bar of signal over last few days. Thanks

• 
  The Hon. (@Star_Stef) reported 23 minutes ago from London, England

  @EE @LNonno_ I've been having the same issue for 3 days now.

• 
  LL.b (hons) Lawyer (@PNagle72) reported 26 minutes ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

• 
  Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported 26 minutes ago from Hounslow, England

  @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

• 
  Kevin Nolan (@knolanuk) reported 33 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported 39 minutes ago from London, England

  @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

• 
  Joe Wadsack (@vinesack) reported 42 minutes ago from Wandsworth, England

  I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

• 
  DomLee1987 (@DomLee1987) reported 43 minutes ago from London, England

  @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

• 
  PM 🇺🇦 (@prasulm) reported 44 minutes ago from Brentford, England

  @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

• 
  veronique enright☀️ (@Veronique7) reported 45 minutes ago from Esher, England

  @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

• 
  Martin Tull (@MartinTull1) reported 47 minutes ago from Southall, England

  @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 59 minutes ago from Croydon, England

  @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liv 💚🫶🐅📚 (@Livbet) reported 4 minutes ago

  @TigerDonald2000 @MarinaPurkiss @EE I've experienced that...someone spent £30 of my points in London. I have no idea how they do this without a card. It was refunded without a problem.

• 
  Andy Wilson (@AndyWils30) reported 5 minutes ago

  @EE hi, what are your hours for contacting for help please?

• 
  Gody (@Gamergody) reported 5 minutes ago

  @MarinaPurkiss @EE I find that call centre staff at basically every company are useless unless a social channel has already elevated the issue to a senior member of the team. X is basically my universal tech and company support app.

• 
  Mobil Ave (@MobilAve_) reported 6 minutes ago

  @EE you’ve restricted me from making calls but I’ve never paid a bill late or missed a bill?

• 
  india ♡ (@daptistic) reported 6 minutes ago

  @EE my phone isn’t allowing me to call! i have an issue with my sim card and number not working

• 
  Wendy Jotcham (@wendy2345) reported 8 minutes ago

  @MarinaPurkiss @EE Excellent news, given that EE normally stop at nothing to extort money from their unfortunate customers, of whom I am sadly one. I will never use them again once my current contract expires.

• 
  Richard Grummitt (@thelastfling) reported 9 minutes ago

  Hard to believe it was possible to receive the level of customer service received today from @EE Three hours of me phoning them. Spoke to 11 different people. All very apologetic about the mistakes made. Told what my options were. Made my decision. They’ll get back to me.

• 
  Matthew Stadlen (@MatthewStadlen) reported 11 minutes ago

  @MarinaPurkiss @EE What’s so sickening about this story - as well as the appalling treatment of your mum - is the thought that there must be a lot of people - whose daughters/sons aren’t public figures - who have never been given a refund by a phone company.

• 
  Dr Philippa Whitford (@Dr_PhilippaW) reported 13 minutes ago

  @MarinaPurkiss @EE Your MP may also be able to help her.

• 
  Ben ⚒ (@benshaw6) reported 16 minutes ago

  @RalphUpton @EE They used to be good. Can’t get thru to anyone now. Before my bill is due they have stopped my data even though I have unlimited everything. Very very poor. Leaving them. Disgusted