EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hammersmith, Ealing, Southall, Wandsworth, Richmond, Twickenham, Hounslow, Weybridge, Fulham, Epsom, Sunbury-on-Thames, Brentford, Kingston upon Thames, Worcester Park, and Feltham.

City	Problem Type	Report Time
Hammersmith	Internet	22 hours ago
Hammersmith	Internet	3 days ago
Ealing	Internet	5 days ago
Southall	Phone	5 days ago
Southall	Internet	6 days ago
Hammersmith	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 2 minutes ago from Epsom, England

  Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

• 
  Steve Fisher (@221Sociopath) reported 4 minutes ago from Brentford, England

  I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

• 
  Dan Taylor (@danthomastaylor) reported 6 minutes ago from Lambeth, England

  Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

• 
  MarleneJohnson (@MGVanessaJ) reported 7 minutes ago from Southall, England

  When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

• 
  Lucy Callis (@lcallis) reported 14 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  Dan Dad 🔶 (@DanGinBrown) reported 18 minutes ago from Epsom and Ewell District, England

  @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

• 
  Matias Cervi (@Tute) reported 19 minutes ago from Lambeth, England

  Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

• 
  TricolorGav (@gauravleo7) reported 22 minutes ago from Lambeth, England

  @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

• 
  Dave Ahern (@CorkGourmetGuy) reported 39 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  T y k e (@tykeharvey) reported 40 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  Mohamed Mahdi (@Mohamed87268245) reported 40 minutes ago from Brentford, England

  @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

• 
  Dave Ahern (@CorkGourmetGuy) reported 42 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  Doug (@dougmortonagain) reported 43 minutes ago from Ealing, England

  @EE Hi, the issue has returned. I have no service again.

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 45 minutes ago from Richmond, England

  @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

• 
  Walee (@thebrownmayn) reported 45 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  Tania Hinds (@TaniaTells) reported 45 minutes ago from Lambeth, England

  @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

• 
  James Vertigan (@jamesvertigan) reported 51 minutes ago from Ealing, England

  @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

• 
  #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported 51 minutes ago from Kensington, England

  Why is my 5G not working ffs fix this @EE

• 
  Chris Mason (@cmaso21) reported 52 minutes ago from Lambeth, England

  @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

• 
  Kevin Nolan (@knolanuk) reported 55 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steveo (@SteveA39845825) reported 9 minutes ago

  @EE can actually get in the App this morning. But can't expand 'MANAGE BROADBAND' to check speeds etc. Is there still a problem?????

• 
  Jake Murphy (@jake_murphy95) reported 10 minutes ago

  .@skytv £106 a month my bill has gone up to for sky stream , ridiculously stupid amount. Despite saying I was leaving you advisor said couldn’t do anything to assist as I was on a good deal You have 48 hours to reduce my bill or I’m heading to @EE tv

• 
  Miles marchment (@Triathlon_miles) reported 12 minutes ago

  @EE @indigojo_uk Same my house is LU1 4ER couldn’t find a problem even thought the signals so bad. The trainer couldn’t hear me properly

• 
  Matthew Smith 🇵🇸🇿🇦 (@indigojo_uk) reported 13 minutes ago

  @EE I did. It told me it couldn't find any issues at my home address, which is true. But there are in my local town centre. It told me to "press 1 to speak to someone" but when I did, it told me to hang up and check my texts.

• 
  Dave (@David_B235) reported 16 minutes ago

  anyone else having issues with @EE broadband and wi-fi, my wi-fi has been off since 8.30am yesterday and still off now

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 20 minutes ago

  Still no home internet connection from @EE On Thursday at 14:45 they said it will be back on within the hour. A further call they said by the evening. Friday they said it will be back on in 4-6 hours. It's now Saturday. Are customer service colleagues encouraged to tell untruths?

• 
  Ian Wardell (@ian_wardell) reported 20 minutes ago

  @EE why on earth must this signing up for a broadband service be so difficult and confusing?? My previous address is wholly irrelevant, as is my employment history! I hope you're not going to try and isntall BB at my previous address!

• 
  Steveo (@SteveA39845825) reported 26 minutes ago

  @EE Have phoned no. supplied. I just want to report App is not working, despite re installing. The menu system to report an issue with the app seems to be non existent!

• 
  John Martin Moore (@Dream_Sculptor) reported 26 minutes ago

  @EE Why is there no chat in the EE app, no way to connect to customer service from outside the UK without making a phone call?

• 
  ⚫️ ElleQat (@BaroqueChic) reported 27 minutes ago

  @EE I’m unable to use telephone contact. Don’t you offer any other access support for disabled customers?