EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hammersmith, Ealing, Shepperton, Mitcham, East Molesey, Wandsworth, Feltham, Epsom, Kensington, Hounslow, and Southall.

City	Problem Type	Report Time
Hammersmith	Wi-fi	7 hours ago
Ealing	Internet	13 hours ago
Hammersmith	Total Blackout	3 days ago
Hammersmith	Internet	4 days ago
Shepperton	Total Blackout	4 days ago
Mitcham	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Mohamed Mahdi (@Mohamed87268245) reported 6 minutes ago from Brentford, England

  @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

• 
  Bridge🌼 (@rainbowfreak_x) reported 11 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  PM 🇺🇦 (@prasulm) reported 11 minutes ago from Brentford, England

  @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

• 
  Andrea Gillis (@angegillis) reported 18 minutes ago from Lambeth, England

  @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

• 
  Vìncere. (@VictorJ1987) reported 26 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Steve Murrell (@mobiasstrip) reported 26 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  Neil Higley (@NeilHigley) reported 27 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  Anit (@anit3) reported 30 minutes ago from Brentford, England

  @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

• 
  gillian nichols counselling (@NicholsGillian) reported 31 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  TricolorGav (@gauravleo7) reported 35 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

• 
  Bridge🌼 (@rainbowfreak_x) reported 37 minutes ago from Hounslow, England

  @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

• 
  Walee (@thebrownmayn) reported 38 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  Gary Bott (@RevBott) reported 39 minutes ago from Kensington, England

  @EE are there any known issues of outage in West London? Been struggling since 2pm today

• 
  I am Robin (@robinhamilton77) reported 46 minutes ago from Esher, England

  @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

• 
  Steve Fisher (@221Sociopath) reported 46 minutes ago from Brentford, England

  I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

• 
  john durant (@johndurant63) reported 48 minutes ago from Brentford, England

  @EE need help with upgrade phone not delivered

• 
  James C Green (@jamesCgreen93) reported 53 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported 57 minutes ago from Brentford, England

  @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

• 
  Charli R (@RojasLahoz) reported 59 minutes ago from Brentford, England

  @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Luis Andrés (@Luis_AndresM) reported 60 minutes ago from Richmond, England

  @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tabs (@tabadash) reported 4 minutes ago

  @EE I thought that too, but unfortunately the delivery doesn't appear there&I still can't access any PIN. I'm a bit at a loss now because I'm uncomfortable with phone calls, yet that's the only solution I've been given. I'd really appreciate any help.

• 
  Erika (@ErikaDucker) reported 8 minutes ago

  @EE There was no damage on the phone it was 5 weeks old. Now there is i refuse to accept the phone back so I cant be blamed for anymore I cant do an insurancd claim because ive not damaged it and it'd be fraud! But yet theyre telling me its damaged and was when it was sent & it wasnt

• 
  Forgottengirl078 (@forgottengirl78) reported 9 minutes ago

  @EE As it stands I have a 5th person calling me back on Monday. If this person is as useless as the rest I will open a 4th complaint. I have treated me like trash. Something so simple has been messed up to such an extent it has dragged on for MONTHS.

• 
  Louise Mullins (@_Loulabelle_) reported 11 minutes ago

  @EE My phone signal is no working how do I call you?

• 
  Stephalopolas (@stephstroud46) reported 19 minutes ago

  My grandfather has been having an issue with EE since February of this year & has been repeatedly fobbed off & is still being charged for a tablet & sim, which he returned as received, that has since been lost in transit, despite having proof of postage! @EE

• 
  Alan Aldridge (@afaldridge) reported 20 minutes ago

  @EE @Vizique Your customer service is a waste of time. I have been trying for the past 3 days, get nowhere.

• 
  Andrew (@NearlyOver40) reported 22 minutes ago

  @O2 @ee Does O2 have problems in GL51? My iPhone 13 shows 5G and 4 bars but NOTHING works (e.g. X, WhatsApp). My wife’s EE iPhone 13 works perfectly there … comments/advice please.

• 
  Daniel M #BCUK (@ExpiredMinotaur) reported 24 minutes ago

  @EE Im not calling to tell you your link is broken

• 
  Barney T (@barrytardy) reported 25 minutes ago

  Rang @EE today as I had a problem with my bill. She told me she’d give me a better TV package for 3 months as a sorry for their mistake, not telling me she was signing me up for another 24 months! Should be hauled aside for dodgy sales tactics-kept me on the line for 45 minutes!

• 
  Bigpiz Official Page (@bigpiz_) reported 28 minutes ago

  @EE Called 150 already. Got nowhere. So here we are publicly. £25 plan, £137 bill, £4/minute to Jamaica with zero warning. Your customer service team couldn't help. Maybe your social team can?.