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EE outages and service status in Kingston upon Thames, England

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Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Kingston upon Thames, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Aug 12, 12:14 AM GMT+1.
  • 58% Internet (58%)
  • 21% Total Blackout (21%)
  • 16% Phone (16%)
  • 5% Wi-fi (5%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Southall, Hammersmith, Hampton, Ealing, Shepperton, Mitcham, East Molesey, Wandsworth, Feltham, Epsom, Kensington, and Hounslow.

CityProblem TypeReport Time
Southall Internet 6 hours ago
Hammersmith Total Blackout 2 days ago
Hammersmith Internet 4 days ago
Hammersmith Internet 6 days ago
Hammersmith Internet 8 days ago
Hammersmith Total Blackout 10 days ago

Nearby cities with recent reports

Hammersmith

3 recent signals

2 days ago
Southall

1 recent signals

6 hours ago

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • tamara_mbz
    tamara m (@tamara_mbz) reported from Hammersmith, England

    Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

  • angegillis
    Andrea Gillis (@angegillis) reported from Lambeth, England

    @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

  • NicholsGillian
    gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • MariamMichtawi
    Mariam Michtawi (@MariamMichtawi) reported from Brentford, England

    @EE I did twice but still the same. It seems many are facing the same problem!

  • RojasLahoz
    Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • MGVanessaJ
    MarleneJohnson (@MGVanessaJ) reported from Southall, England

    When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

  • tykeharvey
    T y k e (@tykeharvey) reported from Worcester Park, England

    @ee 5G is worse than there 4G it never blood loads anything

  • olgabudimir
    Olga (@olgabudimir) reported from Wandsworth, England

    Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

  • kerrylou94
    Kerry Harrison (@kerrylou94) reported from Southall, England

    @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

  • slowalloon
    Paul Harris (@slowalloon) reported from Hounslow, England

    @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

  • TheChauffeur_
    Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

  • EwanJStevenson
    Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

  • TaniaTells
    Tania Hinds (@TaniaTells) reported from Lambeth, England

    @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

  • jimmyb01
    Jimmy (@jimmyb01) reported from Merton, England

    @EE is MyEE down? Can’t log in on app or website

  • jadesharp1992
    Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @dmills87 @EE I agree with you, they should really support quick transfer!

  • Veronique7
    veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • jamesCgreen93
    James C Green (@jamesCgreen93) reported from Kingston upon Thames, England

    @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

  • dougmortonagain
    Doug (@dougmortonagain) reported from Ealing, England

    @EE I was, but the signal seems to be back now. Thanks anyway!

  • lcallis
    Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

  • CorkGourmetGuy
    Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TheGrumpasaurus
    The Chumpasaurus (@TheGrumpasaurus) reported

    @EE I've been struggling all night to get a film to play on Netflix but your ******* **** internet won't let me. Been a customer for 20 odd years and this is the **** I have to PAY to put up with. Absolute ******* clown company.

  • BayJayZus
    𝙱𝚊𝚢𝙹𝚊𝚢𝚉𝚞𝚜🥀 (@BayJayZus) reported

    @Hepworthclare @EE "How Can I Get Some Service".. Vote for someone who doesn't support telecommunication monopolies which inevitably end up screwing over customers?

  • fuseenergy
    Fuse Energy (@fuseenergy) reported

    @AnjaliS53393221 @EE Hi Anjali! We're sorry to hear that. Many of our customers are seeing that our website is blocked due to potential malicious activity. We have checked thoroughly for faults on our end and can't see anything that would call for us to have this flag. We have been talking to the EE technical team and haven't been able to progress or come to a resolution. @EE we would greatly appreciate some a deeper look into the reason so many of your customers are experiencing this issue - some of them have made contact but haven't been able to come to a resolution.

  • 90Beasty
    Beasty 90 (@90Beasty) reported

    @EE I cant do either, i have no money to get a new sim or anyone willin to help with call via the landline

  • LesCashmore
    Les Cashmore (@LesCashmore) reported

    @EE I’ve made an appointment to speak with the branch manager next week, I will be making a formal complaint and taking the issue up with him and his staff will verify the hanging up on us. Why didn’t they phone the branch back or call us back? Why do I have to phone you again?

  • CuriouslySanjay
    Sanjay Pancholi (@CuriouslySanjay) reported

    @OPPOMobileUK how do I get my hands on the the new find x9 ultra? I don’t understand why your online shows out of stock. Though it seems the phone is only available through @currys. My current carrier @EE doesn’t even stock the, nor do I think they plan too! Please help & advise

  • wiccacat1
    cat elston (@wiccacat1) reported

    @EE hi. I’m trying to set up my friends ee top box but we have no volume. We’ve tried resetting the box and pressing home/7 but nothing is working. Help!

  • ReeceSullivan1
    Reece Sullivan (@ReeceSullivan1) reported

    We have self driving cars, AI but I can't get **** all signal! Class @EE

  • timchap
    Tim Chapman 💙 (@timchap) reported

    @Hepworthclare @EE Welcome to our faceless, dysfunctional, bot-laden society where proactive human customer service has been progressively replaced by tech driven customer dis-service!

  • EmmaLockha51775
    Emma Lockhart (@EmmaLockha51775) reported

    @EE take out a phone contract, get promised free buds, 6 calls later and still not sorted. Keep getting told our guide says we have to do this, well your guide is not working so we need another solution. I am going to @OmbudsmanPh if this isn't sorted