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EE Outage Report in Kingston upon Thames, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 12/01/2025 00:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: Southwark, London, Paddington, Harringay, Hayes, Hammersmith, City of London, Hackney, Redhill, Coulsdon, Mayfair, Wembley, Islington, Croydon and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Wi-fi
United KingdomLondon Wi-fi
United KingdomPaddington Total Blackout
United KingdomHarringay Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • MattWyattUK MΔTT WY∆TT (@MattWyattUK) reported from Ealing, England

    Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE What email address do I send my 30 days notice to cancel my contract

  • iKaremk HaflaNextDoor (@iKaremk) reported from Hillingdon, England

    @EE hi I need some help with my account

  • Dynan5 Martin Dynan (@Dynan5) reported from Croydon, England

    @EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal

  • LynsLot Lynsey Smith (@LynsLot) reported from Croydon, England

    @EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK

  • westiee Alicia (@westiee) reported from Richmond, England

    @EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    @EE we have terrible signal in sm6 can u update

  • Dawn4Io DAWN4IoE (@Dawn4Io) reported from Camden Town, England

    @NoServiceHereUK no data on Euston platform despite good signal on @EE

  • StephenMcGlynn Stephen McGlynn 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@StephenMcGlynn) reported from Merton, England

    @EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService

  • life_of_nads Life of Nads (@life_of_nads) reported from City of London, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...

  • TrevBenton79 Trevor Benton (@TrevBenton79) reported from City of London, England

    @EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere

  • life_of_nads Life of Nads (@life_of_nads) reported from Islington, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

  • rustykidneys A girl has no name 🐺⚔ (@rustykidneys) reported from Camden Town, England

    @EE Thank you. Your team member was great. My mum was on the train home and couldn't call herself, and my stepdad's phone kept losing signal, so I had to on her behalf. I was afraid this was going to be a problem but he was very sympathetic and sorted it out.

  • ItsIyke_ MelancholyWolf (@ItsIyke_) reported from Merton, England

    @EE hey the green light is on my router but the broadband is down. None of my devices can connect!

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE Is it any wonder I'm leaving your two bob network!

  • JimGormleyPhoto Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JaayOnPC ジ Jc (@JaayOnPC) reported

    @EE yeah it was a strange one this morning it went no service then when it did work it would work for a moment then cut out then i got network has been temporarily disabled by operator or something. Its back to normal now it could be maintenance in the area

  • roblegate 🔰 #GlazersOut #LUHG 🔰 (@roblegate) reported

    @EE service down completely in Retford, when will it be available again???!!! 😡

  • Morgs90 Morgs9 (@Morgs90) reported

    @AJMSomers @VodafoneUK I had the same issue in my work postcode for 5months and they did nothing but give me empty promises. They offered me compensation once the problem was solved. I don't even work there anymore and I'm yet to see any compensation. @EE you still treat your customers like this?

  • tommussak ™️ (@tommussak) reported

    Hey @EE how can I chat to customer support from abroad? Got a roam further add on (doesn’t work), added extra minutes for abroad (doesn’t work - I literally can’t call any number). Oh how about turning on roaming in the app? Oh no that service is not possible!

  • MattLamplough Matt Lamplough (@MattLamplough) reported

    @LyleAnderson2 @ThreeUK @EE Thinking of leaving them myself. The signal has been abysmal the last few weeks

  • Glen_J_Brown Glen James Brown (@Glen_J_Brown) reported

    @EE Hi Michael - I can access via website but not app, and haven't been able to for many months. Have reinstalled etc. and dont have this issue w/ other apps.

  • LDN_pressoffice Mayor's Press Office (@LDN_pressoffice) reported

    Customers on @ThreeUK and @EE will be the first to benefit from high speed mobile access across the London Underground network. All stations and tunnels across the Tube network are due to have high-quality and uninterrupted mobile coverage by the end of 2024.

  • TerenceM52 Terry Musk (@TerenceM52) reported

    @EE what is going on with the app. I have tried to sign in for several days have had to change my password numerous times even tried to register again but I cannot access my account. If I go thru a browser no problem but thru the app it’s impossible

  • wombatinthewild Deanna WITW (@wombatinthewild) reported

    @EE I was offered a £5 upgrade and you charged me £10. Customer support said it was “pro rata” and I would get the £5 back as some unspecified time “probably”. That is no way to do business and I obviously can’t trust your billing stystem. #badcustomerservice #mobilephone

  • ConjuredRundown Andrew Farrugia (@ConjuredRundown) reported

    @EE sort service act up