1. Home
  2. Companies
  3. EE
  4. Kingston upon Thames, England
EE

EE Outage Report in Kingston upon Thames, Greater London, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Kingston upon Thames come from postal codes KT1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Croydon, City of Westminster, London, Southwark, Tower Hamlets, Wandsworth, Greenford, Hammersmith, City of London, Thornton Heath, Hounslow, Camden Town, Waltham Forest, Redhill, and Hayes.

CityProblem TypeReport Time
Croydon Internet 2 hours ago
City of Westminster Internet 3 hours ago
London Wi-fi 3 hours ago
Southwark Internet 3 hours ago
Croydon Wi-fi 1 day ago
London Phone 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • adrian_pennelli
    Mr P (@adrian_pennelli) reported from Croydon, England

    So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog

  • k1rtk
    Kurt Kiefer (@k1rtk) reported from Ealing, England

    @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

  • siliconglen
    Craig Cockburn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@siliconglen) reported from Camberwell, England

    @EE Visit your site. Visit the flexible and customer centric o2 site. Then realise you are not so customer centric as you used to be. I like the idea of organising my contract my way.

  • irbenji
    Ben Nuttall 🏳️‍🌈🚗⚡️ (@irbenji) reported from Paddington, England

    Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!

  • geometric
    Geo (@geometric) reported from Paddington, England

    @ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭

  • Azer__Turan
    Azer Turan (@Azer__Turan) reported from Camberwell, England

    @EE @EE help me! I have a problem. I want to transfer My number at 3.February but stil have not. And has given a temprorary number but not active. I can not use #ee

  • ANOBRAINHOLLY
    holly (@ANOBRAINHOLLY) reported from Hounslow, England

    hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

  • kevbeaumont1984
    kev beaumont (@kevbeaumont1984) reported from Richmond, England

    @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

  • Azer__Turan
    Azer Turan (@Azer__Turan) reported from City of London, England

    I want my bill fixed. I was able to start using my number today. It's your employees ' fault. I've been waiting for my number to move since February 3rd @EE #ee #problem #complaint #oxfordstreetEEdealership #Customersatisfaction

  • geometric
    Geo (@geometric) reported from Kensington, England

    @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

  • yehbmb
    Kirua (@yehbmb) reported from Islington, England

    @EE hey no service since this morning

  • adrian_pennelli
    Mr P (@adrian_pennelli) reported from Croydon, England

    So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice

  • tariqtahir
    tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • gemma_thomas7
    Gemma Thomas 🇪🇺 (@gemma_thomas7) reported from Camberwell, England

    I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.

  • LukeCla49671833
    LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • adrian_pennelli
    Mr P (@adrian_pennelli) reported from Croydon, England

    @EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz

  • adrian_pennelli
    Mr P (@adrian_pennelli) reported from Hackney, England

    Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare

  • lisa661974
    lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • Beige29
    DarkBeige (@Beige29) reported from Merton, England

    Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

  • ponkysue2
    ponkysue (@ponkysue2) reported from Hounslow, England

    @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jjclarke101
    JJ (@jjclarke101) reported

    Hi @EE I’m trying to take advantage of the 6 months of Apple News+ and it’s not allowing me saying there’s technical issues. Any chance if a work around?

  • DunstanWClarke
    Stan Clarke (@DunstanWClarke) reported

    Give up with @ee. Tried to login, couldn’t, changed password (again) now my account is blocked for security reasons.Fed up wasting time with EE. Am off to @VodafoneUK

  • Mr___ZeN
    ℳistя ℤéИ™ (@Mr___ZeN) reported

    @EE Like SERIOUSLY! What kind of response is this!!! Your website says my area covered, my sim is a 5G one in a 5G handset but only getting 4G coverage! Clearly there is an issue somewhere! Your NO help at all Rachel! Can you get someone who is a little more tech savvy please!

  • CraigMoulding
    Craig Chew-Moulding (@CraigMoulding) reported

    @EE This was my starting point. Comparisons were dismissed based factually incorrect information. Really frustrating. I’ll just get a much cheaper off the shelf deal with another network provider.

  • Kate_387
    moi (@Kate_387) reported

    @dyerAndie Thanks for this.. maybe I’ll give them a phone call too to see if I can get any compensation as well…. So bad, I’ll be out in my local area and can’t use my phone! God forbid I need it in an emergency @ee

  • StuartParkinson
    Stuart Parkinson (@StuartParkinson) reported

    @EE your IVR on 150 is broken and I need to speak to an agent - how do I do it?

  • thanos1sme
    Thanos1sme (@thanos1sme) reported

    @EE why do I pay for WiFi that doesn't work trying to watch the rugby is there an issue in the TW area!

  • easygoing48
    easygoing48 (@easygoing48) reported

    As company ad says ‘it lied to customers’ so why would anyone join @EE who are liars, charge high prices and who’s CEO @MarcAllera not only does not listen to you but he also cuts off your services because you let him know about diabolical customer service given by his staff

  • Ruffy_Roy
    Ruffy Roy (@Ruffy_Roy) reported

    @EE EE prices not competitive being £10-£20pm more expensive and to boot no 5g signal either.

  • kellkell85
    Anna (@kellkell85) reported

    @EE I've posted on the community page. My issue is that the main router doesn't reach the garden room so I need a separate one