EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hammersmith, Wandsworth, Southall, Epsom, Kensington, Surbiton, Richmond, Kingston upon Thames, Hounslow, and Ealing.

City	Problem Type	Report Time
Hammersmith	Total Blackout	13 hours ago
Wandsworth	Internet	2 days ago
Hammersmith	Internet	6 days ago
Hammersmith	Wi-fi	6 days ago
Hammersmith	Wi-fi	6 days ago
Hammersmith	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  CharlieH 💙 (@MissCharlesV) reported 25 seconds ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  Vìncere. (@VictorJ1987) reported 3 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Dave Ahern (@CorkGourmetGuy) reported 3 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Dave Ahern (@CorkGourmetGuy) reported 6 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 8 minutes ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  Ewan Stevenson (@EwanJStevenson) reported 9 minutes ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

• 
  Kerry Harrison (@kerrylou94) reported 16 minutes ago from Southall, England

  @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

• 
  Teresa Walsh ● (@teresaspost) reported 20 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  James Vertigan (@jamesvertigan) reported 21 minutes ago from Ealing, England

  @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

• 
  gillian nichols counselling (@NicholsGillian) reported 22 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  TricolorGav (@gauravleo7) reported 25 minutes ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

• 
  Nick Swan (@MrNickSwan) reported 30 minutes ago from Richmond, England

  @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

• 
  MarleneJohnson (@MGVanessaJ) reported 36 minutes ago from Southall, England

  When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

• 
  Dan Dad 🔶 (@DanGinBrown) reported 41 minutes ago from Epsom and Ewell District, England

  @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

• 
  Chris Mason (@cmaso21) reported 42 minutes ago from Lambeth, England

  @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

• 
  I am Robin (@robinhamilton77) reported 42 minutes ago from Esher, England

  @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

• 
  Dan Flynn (@DanWantsTech) reported 43 minutes ago from Twickenham, England

  @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

• 
  James Vertigan (@jamesvertigan) reported 46 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

• 
  Robert Dunford (@repd1975) reported 53 minutes ago from Esher, England

  Hi @EE is there an issue with sending texts in the SW London region right now?

• 
  Joe Wadsack (@vinesack) reported 54 minutes ago from Wandsworth, England

  I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  'Honest' JonWilliams (@honestjon74) reported 3 minutes ago

  I’m so glad I’m out of contract with @EE finally!!!!! Never in my life have I seen a company go downhill so rapidly over the last few years. Can’t use apps if I’m not at home connected to wifi. Any good network in Pembrokeshire??? Please do NOT respond EE. I don’t care.

• 
  Andy (@justandy2068) reported 3 minutes ago

  Leaving @EE as the signal/data speed has been poor. Can't log into my account, can't view my bills . Transfer happens tomorrow #giveup

• 
  Rebecca Dalton (@RebsDalton) reported 7 minutes ago

  @EE @Chloe_DEathx Hello, my roaming is still not working while I am away in Portugal?

• 
  Pamela Lawson (@PamelaLaws99068) reported 10 minutes ago

  @EE @gjo2405 Hello EE. If EE identified a network fault related to a domestic VoIP landline on Friday 12th June, how long would it take to fix? Also, what is the average 'wait' time to get through to your 'fault' team when dialling 150 from an EE VoIP landline, please?

• 
  Pete Searle (@PeterSe38295412) reported 11 minutes ago

  @EE I was also promised a call by Tuesday at 11am and that never happened. Im cancelling the service, but I wish to speak to a manager, as its now becoming a legal matter which I am trying to avoid.

• 
  Matt (@AFCMattD) reported 14 minutes ago

  @EE hmmm my Apple Watch went wrong, no data for days. So I did the obvious and deleted the eSIM thinking I would easily readd it. Nope. Upon attempting it either doesn't do anything or error 019. Your support just tells me to redownload the QR code ... it's a watch. Help?!

• 
  Nick (@_nicks_tweets) reported 20 minutes ago

  @EE having any issues with roaming??

• 
  Mark Beardmore (@Beardmore8Mark) reported 20 minutes ago

  @TomTugendhat @O2 @EE Very easy solution - make the companies offer roaming to their customers when their service is poor- no infrastructure required, just a flick of a switch! Gives UK customers the same service as uk visitors much in the same way when we go overseas #roaming4all

• 
  Marne Blair (@MarneBlair) reported 23 minutes ago

  @RobertGCurrie @O2 @EE is the same in Carlisle now. Signal is shocking

• 
  Chloe 🪐🫧⚡️🪩✨ (@Chloe_DEathx) reported 24 minutes ago

  @EE can someone message me re data roaming abroad? I’ve not had signal for 12 days I’m just WiFi hopping so I can’t ring 150 and your dm’s just go to an AI bot