EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Southall, Hounslow, Hammersmith, Kensington, Ealing, Mitcham, Hampton, Shepperton, East Molesey, Wandsworth, Feltham, and Epsom.

City	Problem Type	Report Time
Southall	Total Blackout	3 days ago
Hounslow	Total Blackout	8 days ago
Hammersmith	Internet	9 days ago
Hammersmith	Internet	9 days ago
Southall	Internet	13 days ago
Kensington	Phone	13 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 2 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  PM 🇺🇦 (@prasulm) reported 6 minutes ago from Brentford, England

  @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

• 
  Walee (@thebrownmayn) reported 23 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  Mohamed Mahdi (@Mohamed87268245) reported 24 minutes ago from Brentford, England

  @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

• 
  Oh Fuffuxake! (@TheChauffeur_) reported 25 minutes ago from Richmond, England

  Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

• 
  I am Robin (@robinhamilton77) reported 25 minutes ago from Esher, England

  @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 27 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  Matias Cervi (@Tute) reported 29 minutes ago from Lambeth, England

  Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 34 minutes ago from Richmond, England

  @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

• 
  gillian nichols counselling (@NicholsGillian) reported 41 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 42 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  Sam Tucker (@samgwentucker) reported 44 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  sandra oneill (@sandraspeccy) reported 45 minutes ago from Hammersmith, England

  @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

• 
  veronique enright☀️ (@Veronique7) reported 49 minutes ago from Esher, England

  @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

• 
  Andrea Gillis (@angegillis) reported 49 minutes ago from Lambeth, England

  @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

• 
  Stephen Tilney (@Stephen_Tilney) reported 49 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 50 minutes ago from Epsom, England

  Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

• 
  Neil Higley (@NeilHigley) reported 51 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  Doug (@dougmortonagain) reported 53 minutes ago from Ealing, England

  @EE hi, I have no signal in W5, is there a fault?

• 
  Paul Modley (@pmodley) reported 59 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  leilani dowding 🌸🚜 ☮️ (@LeilaniDowding) reported 11 minutes ago

  @stuuk11 @EE That’s my point. What happens if you need to call ambulance police or fire engine. Or ca a neighbour for help. It’s so dangerous

• 
  W26|D12|L0 (@18_eightysix) reported 11 minutes ago

  so I looked into upgrading my contract with @EE and doing so knocked SEVENTY-NINE points off my credit score? Nah, **** you guys. That's ***************.

• 
  EVEngineer (@TheEvEngineer) reported 14 minutes ago

  @sophie_reed98 @EE Like @gigaclear £46 for me a customer of 3 years and new customers £19 for a faster service. Should be illegal

• 
  Andy (Honk Honk) Robertson (@AndyRob04327914) reported 14 minutes ago

  Anyone else got @ee broadband issues? I'm done with them. At one point is it a breech of contract so I can bin them off.

• 
  Jo Oliver 💜🇬🇧 (@BagFleaBag) reported 15 minutes ago

  @LeilaniDowding @EE Yes, it’s usually days if it’s a bad storm and that’s in southern England and not that rural, my friend on a quieter month had no electricity for 2 weeks and no internet for a month the other year after a big storm.

• 
  Linda Knott 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@L1ND4K) reported 15 minutes ago

  @LeilaniDowding @EE I resisted swapping out my copper for fibre for a long time exactly because of this. I live at the end of the line as far as services are concerned and have learned the hard way over the years. Can't rely on WiFi as there are often breaks in the electricity and poor or no signal.

• 
  Wozza (@Wozza777) reported 16 minutes ago

  @LeilaniDowding @EE There will be something for those communities they can’t legally leave a house without a connection I’ve just moved my elderly parents over to digital home phone there are backup lines for pendant alarms. The copper landline wiring is poor these days it’s just moving with the tec

• 
  Lumpy Pete (@LumpyPete) reported 19 minutes ago

  @LeilaniDowding @EE They did this to us a couple of years ago, bought an uninterruptable power supply (UPS) for any power cuts which happens a lot round here. Can't help thinking we'll regret getting rid of landlines, we're putting all our eggs in one (digital) basket, no good will come of it.

• 
  Alan's daughter the super supporter⚫⚪ (@Hodbow) reported 21 minutes ago

  @EE my daughter signed up for your broadband on the basis of getting an iPad for £100. She has an email promising a text/email after the cooling off period. This has never materialised. She’s been into store & called and your staff couldn’t be more unhelpful.

• 
  beth (@loisgriff_) reported 27 minutes ago

  @jonesaw @EE I just called. We the masses are broke in my area, so they are going to get fixed. So, could be without service for a few days or hours.