EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Wandsworth, Hammersmith, Surbiton, Kingston upon Thames, Hounslow, Southall, Ealing, Richmond, Twickenham, Weybridge, Fulham, Epsom, and Sunbury-on-Thames.

City	Problem Type	Report Time
Wandsworth	Internet	9 hours ago
Hammersmith	E-mail	2 days ago
Surbiton	Internet	2 days ago
Kingston upon Thames	Internet	2 days ago
Hammersmith	Internet	4 days ago
Hammersmith	Total Blackout	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Lady Vix Seaxman (@VixSeaman) reported 1 minute ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  Gary Bott (@RevBott) reported 8 minutes ago from Kensington, England

  @EE are there any known issues of outage in West London? Been struggling since 2pm today

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 9 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

• 
  Matthew Barber (@Matt_Barber4500) reported 15 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  Ewan Stevenson (@EwanJStevenson) reported 19 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 19 minutes ago from Richmond, England

  @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

• 
  Martin Tull (@MartinTull1) reported 23 minutes ago from Southall, England

  @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 25 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  Ronin Shaw (@RezxoShaw) reported 33 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  The Big Bakes (@TheBig_Bakes) reported 39 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  Joe Wadsack (@vinesack) reported 42 minutes ago from Wandsworth, England

  I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

• 
  Jamie Chapman Dixon (@Jamiecdixon) reported 43 minutes ago from Spelthorne District, England

  @EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam

• 
  tamara m (@tamara_mbz) reported 47 minutes ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

• 
  gillian nichols counselling (@NicholsGillian) reported 47 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported 48 minutes ago from Brentford, England

  @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 50 minutes ago from Richmond, England

  @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

• 
  Jamie (@JamieSenitt) reported 54 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  Doug (@dougmortonagain) reported 57 minutes ago from Ealing, England

  @EE hi, I have no signal in W5, is there a fault?

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 57 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  Doug (@dougmortonagain) reported 58 minutes ago from Ealing, England

  @EE Hi, the issue has returned. I have no service again.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ᴰᵃʷˢ ♕ (@DAWS_ON_) reported 3 minutes ago

  @EE Yeh it shows issues.. but I can't even WiFi call... Why is this? Why has EE gone so terrible now?

• 
  Reformdbohemian (@reformdbohemian) reported 6 minutes ago

  If you are thinking about moving to @ThreeUK DON'T I've had no service pjone or internet since yesterday morning and no sign of it retutning. Their support just reads a script saying your service will be fixed shortly. Thank goodness for @EE pay as you go WiFi hotpot.

• 
  Irma Grace (@IrmaGrace26) reported 13 minutes ago

  @EE The app is not working for me to check

• 
  Shmufm Breakfast - The most Diverse music (@ShmufmBreakfast) reported 16 minutes ago

  @EE @tonycarmelo15 The app is crap...this always happens after there is an update

• 
  Love2knit4love (@Love2knit4love) reported 17 minutes ago

  @EE Problem is I have had to leave the hospital without this resolved again after spending an hour on the phone last night trying to sort it & we wanted to have me named on the account so I could phone to sort this without having to fight through the system.

• 
  ChrisM (@chrismaddison74) reported 18 minutes ago

  @EE android app is still down. Website keeps taking you to the app and the app doesn't work. Put your prices up by extortionate amounts and nothing works #ripoff prices.

• 
  Ian Wardell (@ian_wardell) reported 18 minutes ago

  @EE I don't understand why EE is assuming I live there already. Obviously, people will often want broadband installed before they actually move in. This surely can't be your policy? Surely they can't be that stupid??

• 
  Catherine (@Kate00019) reported 20 minutes ago

  @EE hi, do you reply to the DMs? Been abroad, my number is deactivated, can't use the app and calling doesn't seem to work. I've DMd you. Please help 🥹

• 
  ⓦⓤⓧⓜⓔⓓⓘⓐ (@wuxmedia) reported 20 minutes ago

  @EE What's happening my broad band is down via you on BT... And your bb tracker is offline. So... Not really sure what you can propose. This is also the third time this week and had a whole day in the weekend out which is in you sla but cmon

• 
  James-Andrew Smith (@jamesandrew2201) reported 28 minutes ago

  @EE I need payment extension but I cant ring help please