EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hammersmith, Feltham, Epsom, Wandsworth, Ealing, Kensington, Hounslow, Southall, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	Internet	2 days ago
Feltham	Internet	2 days ago
Feltham	Total Blackout	8 days ago
Epsom	Total Blackout	8 days ago
Hammersmith	Internet	8 days ago
Epsom	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Tania Hinds (@TaniaTells) reported 8 minutes ago from Lambeth, England

  @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

• 
  topcat500 (@theresacoote) reported 8 minutes ago from Brentford, England

  @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 12 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 12 minutes ago from Richmond, England

  @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

• 
  Andrea Gillis (@angegillis) reported 16 minutes ago from Lambeth, England

  @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 16 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 27 minutes ago from Richmond, England

  @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

• 
  Mariam Michtawi (@MariamMichtawi) reported 29 minutes ago from Brentford, England

  @EE I did twice but still the same. It seems many are facing the same problem!

• 
  OnlyGayWorthKnowing (@HrHJamesKnight) reported 32 minutes ago from Spelthorne District, England

  @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

• 
  Nick Swan (@MrNickSwan) reported 35 minutes ago from Richmond, England

  @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

• 
  Lucy Callis (@lcallis) reported 38 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  Ewan Stevenson (@EwanJStevenson) reported 38 minutes ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

• 
  sandra oneill (@sandraspeccy) reported 43 minutes ago from Hammersmith, England

  @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

• 
  Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported 43 minutes ago from Hounslow, England

  @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

• 
  CFCHadders (@NeilHadley2) reported 45 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 45 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 48 minutes ago from Richmond, England

  @dmills87 @EE I agree with you, they should really support quick transfer!

• 
  Dave Ahern (@CorkGourmetGuy) reported 50 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  lauren (@wanderlaurst) reported 53 minutes ago from Wandsworth, England

  @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

• 
  Shanny (@MissShannyToms) reported 55 minutes ago from Brentford, England

  @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bollard v2 (@PartyOfIslamUk) reported 3 minutes ago

  @EE Yeah. It’s useless. Keeps testing the line saying there’s no problem when clearly the internet dropping for 3 hours at 8pm for 2 nights suggests something is up If it goes tonight then Starlink it is

• 
  Forgottengirl078 (@forgottengirl78) reported 5 minutes ago

  @EE Appalling service continues. 2 months of errors and agents never calling me back or making sure the mistakes made are sorted. Stressed and upset. No way to run a supposed award winning service. Total joke.

• 
  Rob Plant 🇮🇪🇮🇪 (@showmebadgers) reported 8 minutes ago

  @EE hi there I’ve been told I need to send back my WiFi router otherwise I’ll be charged however I’ve messaged service desk on here several times but they’re not responding!!!!! We didn’t receive any postage information or barcode to send the box back.

• 
  reena (@desikuri09) reported 8 minutes ago

  @EE Rubbish service - end though I purchased data allowance on roaming in Delhi. Upon arrival my data didn’t work , couldn’t call as outside hrs, recorded message asked me to contact business chat but in the absence of data I could not even do that !

• 
  🦉 Dan Oldfield 🦉 (@dano1311) reported 8 minutes ago

  @dcr_1999 @EE I had issue when I tried to change my kids contracts to sim only, tried online spend cap limit reached, went in store same, even though I was trying to spend less than currently was. Waiting to move them away from EE. Always a stress and hassle at upgrade time.

• 
  Precious Atubobienemi (@PAtubobienemi) reported 8 minutes ago

  @England @EE "Stones dey do shoulder prank comedy for camp but the moment ball reach im leg for real match, na dislocation and comedy of errors we go see."

• 
  n (@nigsnooker) reported 9 minutes ago

  @EE @ALivMusico This is a daily thing on X that we see everyday surely EE you have got to look at how your supply your customers with poor signals

• 
  sophie (@sophie_reed98) reported 10 minutes ago

  Hey @EE let us talk to a damn person on the phone instead of these stupid af text. One of the main reasons I'm thinking of leaving. You used to be able to get through to someone from ur mains in Newcastle quickly now its all these ****** text with ai.

• 
  W H A T A W A L L Y ©️ (@whatawallyart) reported 10 minutes ago

  @EE I can’t ever get reception on my phone for calls I’ve called and ee doesn’t want to help, I’ve been a customer for 30 yrs with the same number and I find your customer service shocking regarding this apparently you can’t help me?

• 
  sunil bedi (@colnbrook1) reported 12 minutes ago

  @EE Hi there The link you have sent does not work - have tried other connections and still fails - no point now as I am arriving back to U.K. tomorrow- this is soooo disappointing and I would like to be compensated. Really has caused me issues