EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Wandsworth, Hammersmith, Hounslow, Walton-on-Thames, Southall, Kensington, Ealing, Mitcham, Hampton, Shepperton, and East Molesey.

City	Problem Type	Report Time
Wandsworth	Total Blackout	7 days ago
Hammersmith	Phone	8 days ago
Hounslow	Internet	10 days ago
Hammersmith	Internet	10 days ago
Walton-on-Thames	Internet	11 days ago
Hammersmith	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Pawlie (@Si11y3gg) reported 11 seconds ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 4 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  Kevin Nolan (@knolanuk) reported 13 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  Jamie (@JamieSenitt) reported 14 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 14 minutes ago from Richmond, England

  @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

• 
  sandra oneill (@sandraspeccy) reported 15 minutes ago from Hammersmith, England

  @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

• 
  topcat500 (@theresacoote) reported 16 minutes ago from Brentford, England

  @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

• 
  Olga (@olgabudimir) reported 17 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  TricolorGav (@gauravleo7) reported 21 minutes ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 24 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  I am Robin (@robinhamilton77) reported 26 minutes ago from Esher, England

  @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

• 
  gillian nichols counselling (@NicholsGillian) reported 29 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  Dave Ahern (@CorkGourmetGuy) reported 30 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  James Vertigan (@jamesvertigan) reported 41 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

• 
  Lady Vix Seaxman (@VixSeaman) reported 45 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  Farhoud Chaparian (@ChaparianF) reported 48 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  PM 🇺🇦 (@prasulm) reported 48 minutes ago from Brentford, England

  @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

• 
  TricolorGav (@gauravleo7) reported 50 minutes ago from Lambeth, England

  @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 52 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 59 minutes ago from Ashtead, England

  @northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Philip Murphy (@PhilipMur3) reported 2 minutes ago

  @Amy_90_x @EE Scam calls, just don't take any notice of them and just block them, problem is older people might answer them

• 
  David Johnston (@Daveocracy) reported 2 minutes ago

  @EE see other people have issues renewing with EE. I’ve got broadband been trying to renew existing contract for nearly 3 months, over 10 calls and chats, one call over 2 hours, today’s chat 1hr. Still not sorted asked ME to call them. your complaint Ref: C10003899253. 4th

• 
  Paul (@Paul0970) reported 4 minutes ago

  X really are useless, right? Report an account for impersonating @EE support and X says the account did not violate their terms of service. So they can carry on scamming.

• 
  beth (@loisgriff_) reported 4 minutes ago

  @charmed_og @EE To be fair I don’t have a lot of problems with them except service problems

• 
  micka9990 (@Michael66108716) reported 11 minutes ago

  @EE Can you give me a number straight to customer support , be 10x easier if you had online chat like most suppliers have

• 
  Neal (@wxmsmith) reported 12 minutes ago

  @EE please provide a contact link or phone number to discuss my mother’s account with you (I am on the account). Your website is no help

• 
  BASKY (@basky48) reported 12 minutes ago

  @EE is NOT the best network in the UK. Don’t believe the adverts! 👎 Worst network I’ve ever used — unreliable signal, poor data and absolutely terrible customer service. Save your money and choose another network. #EE #EEUK #London

• 
  DorothyNot 🕷💜🤍💚 (@DorothyNotD) reported 13 minutes ago

  @EE I’ve been trying to contact you for 2 days, when I finally got a very slow responding chat they agreed to raise a complaint…what is this text about? I SHOULD NOT have to get in touch again to keep my complaint open.

• 
  Emma-Jane 🇬🇧 (@Cadisbikes) reported 19 minutes ago

  @LeilaniDowding @EE This has been forced on my father. So the power goes out, he lives in the middle of nowhere, no mobile phone signal unless he treks out into a field and up to the highest point,.perfect for a man in his 80s. Easy target for thieves, cut power, no 999 can be rang.

• 
  eleanor binns (@franbinns) reported 19 minutes ago

  EE broadband is absolute rubbish @EE talked into switching from sky..told I would be reimbursed for leaving fees (I wasn’t) now my super duper fast broadband fibre buffers all the time. I wish I’d never changed