EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Surbiton, Richmond, Kensington, Wandsworth, Hammersmith, Kingston upon Thames, Hounslow, Southall, Ealing, Twickenham, Weybridge, Fulham, and Epsom.

City	Problem Type	Report Time
Surbiton	Internet	2 days ago
Richmond	Total Blackout	2 days ago
Kensington	Internet	3 days ago
Wandsworth	Phone	4 days ago
Wandsworth	Internet	4 days ago
Hammersmith	E-mail	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  tamara m (@tamara_mbz) reported 6 minutes ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

• 
  Doug (@dougmortonagain) reported 10 minutes ago from Ealing, England

  @EE hi, I have no signal in W5, is there a fault?

• 
  Oh Fuffuxake! (@TheChauffeur_) reported 10 minutes ago from Richmond, England

  Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

• 
  TricolorGav (@gauravleo7) reported 22 minutes ago from Lambeth, England

  @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

• 
  Dave Ahern (@CorkGourmetGuy) reported 26 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  Olga (@olgabudimir) reported 29 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 31 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  Dave Ahern (@CorkGourmetGuy) reported 34 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 36 minutes ago from Epsom, England

  Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

• 
  TricolorGav (@gauravleo7) reported 44 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

• 
  Cheryl Cavanagh (@xchezzacx) reported 45 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 46 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

• 
  Anit (@anit3) reported 46 minutes ago from Brentford, England

  @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

• 
  Tania Hinds (@TaniaTells) reported 49 minutes ago from Lambeth, England

  @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

• 
  Paul Modley (@pmodley) reported 52 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  John Want (@MontyWanty) reported 52 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

• 
  CFCHadders (@NeilHadley2) reported 53 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Farhoud Chaparian (@ChaparianF) reported 53 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  Robert Dunford (@repd1975) reported 55 minutes ago from Esher, England

  Hi @EE is there an issue with sending texts in the SW London region right now?

• 
  Dave Ahern (@CorkGourmetGuy) reported 57 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Salty Taterz (@SaltyTaterzz) reported 2 minutes ago

  Why has @ee signal and 5g has gotten terrible the past couple years? Going to have to take my business lines elsewhere if it doesn’t start improving

• 
  ali ˚୨୧⋆｡ (@rnbwithu) reported 4 minutes ago

  can @EE explain to me why i pay over £40 for a service that doesn't work and gets me stranded alone in a foreign country??? like give me one good reason why i should continue the contract

• 
  Ryan (@RyanSP93) reported 7 minutes ago

  @EE trying to connect my new smart hub to the EE app and it keeps saying it can’t. I keep having similar issues like this with your app. Frustrating please help

• 
  Omar (@OhmLfc1979) reported 10 minutes ago

  @JoshCF_ Had the exact same **** with @EE broadband. 18 month contract came to an end, increased the initial price and new customers are £20 cheaper for the exact same deal. Retention is a joke to these bums.

• 
  ObamaWellington (@ObamaWellington) reported 11 minutes ago

  @EE @geynosha Hahaha that is the most ridiculous and anti-customer system for accessing hotel WiFi, you realise that EE? At no stage should having to go to a shop to pick up an UK EE sim card be a required activity.

• 
  Steve Hill (@SteveHill11) reported 14 minutes ago

  @EE Okay, lines are closed sadly but Would my service still continue if my current deal runs out tomorrow?

• 
  Danielle Alexander 🇬🇧🇬🇾 (@_deedee33) reported 14 minutes ago

  Mate no service between New Eltham and Hither Green on the train @EE sort your network out!!!!!🤬🤬🤬🤬

• 
  Adam (@adamsturdy_) reported 17 minutes ago

  . @EE You're not allowing me to use my sim in Egypt which means I can't get into the app because I can't receive a code to my phone which means I can't contact support. Can you help?

• 
  DML (@DMLYONDER) reported 18 minutes ago

  @EE Ee have elderly customers they fail to fix their phone lines and internet with 30 days put vulnerable customers at risk, fail to keep their customers informed of repair dates and times, and BT totally ignore customers, and don’t value when you been with them 20 plus years

• 
  Gareth Bryning (@deadstar11) reported 21 minutes ago

  @EE hi why are your services just trying to upsell me on products and not deal with a simple issue I'm having