EE Outage Report in Kingston upon Thames, Greater London, England
Why is my EE service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Kingston upon Thames come from postal codes KT1 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Kingston upon Thames, England
The most recent EE outage reports came from the following cities: Croydon, City of Westminster, London, Southwark, Tower Hamlets, Wandsworth, Greenford, Hammersmith, City of London, Thornton Heath, Hounslow, Camden Town, Waltham Forest, Redhill, and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 5 hours ago |
|
Croydon
|
Internet | 9 hours ago |
|
City of Westminster
|
Internet | 10 hours ago |
|
London
|
Wi-fi | 10 hours ago |
|
Southwark
|
Internet | 10 hours ago |
|
Croydon
|
Wi-fi | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
-
🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
-
Steve Fisher (@221Sociopath) reported from Brentford, EnglandI’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE
-
topcat500 (@theresacoote) reported from Brentford, England@EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars
-
pip 🕳️ (@philford) reported from Islington, England@enterjamesment @keeforelli @EE It's awful here too and has been for days.
-
Bruno Belcastro (@argen) reported from Camden Town, England@nikolajht @EE Hey, did you manage to fix it?
-
Irma Grace (@IrmaGrace26) reported from Camden Town, EnglandMy new iphone 13 pro max touch screen is not working properly. I had to wait 28 days for this phone as well @EE
-
Matt Bond (@MattBondVocal) reported from Camberwell, EnglandIn other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.
-
Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported from Brentford, England@EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik
-
Lucy Callis (@lcallis) reported from Wandsworth, England@EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!
-
Shannon/Sharon (@duffshan) reported from Camberwell, England@LisaMarie130790 @EE I’m having the same issue can someone please contact me?
-
Lee Robertson FCSI FRSA (@leerobertson64) reported from Camberwell, England@danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎
-
Niki Hutchinson (@nikihutchinson) reported from Wandsworth, EnglandAnyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?
-
Lucy Callis (@lcallis) reported from Wandsworth, England@EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖
-
#Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported from Kensington, EnglandWhy is my 5G not working ffs fix this @EE
-
Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England@EE what has happened to your signal in KT6? It’s non existent currently 🙄
-
Dami (@senorfenty) reported from London, EnglandEE has been moving mad lately . My signal is so disgusting @EE please sort it out
-
Alexis Raphael (@alexisraphael) reported from Hackney, England@EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .
-
Connor (@connorlol) reported from Paddington, England@EE hi, I have bought a bt sport monthly pass from the add-on section of the ee app. Does that mean I can cancel at any time? Ta
-
Ayo (@Ayoolanaa) reported from Hackney, England@EE Definitely not well because of your internet issues. It has been a while and still no resolution. My full name and all those details will be in the DM already, I’m sure you are able to see that, Olivia.
-
Michael Buckley (@fuhirees) reported from Islington, England@EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Filmflammable (@filmflammable) reported@EE are you actually going to fix the app anytime soon. It would be great if I could actually look at my account. I've already tweeted you about this, and nobody bothered responding.
-
Robert Smith (@officialrobert0) reported@EE why is the signal always down in Farnborough it was down last month down again this month I'm thinking of switching providers
-
Adam Fl🌼wers (@adzflowers) reported@ThreeUKSupport Initially signed up to @EE for 5G router but nearest Mast was broken, so I cancelled as was unable to use the service. I can see that almost two months later, the nearest 5G mast is still down with no ETA fix. Would be interested in Three or EE if service was resolved.
-
m ♈️ (@magsdimples_) reported@EE called 150 to Customer Services about a simple upgrade for my Add-on. She answers after 20 minutes. Then puts me on hold for a ‘few’ minutes, i am waiting for OVER 30 minutes now!! What kind of service is this? I am actually shocked! No respect for people’s time at all.
-
Benjamin Mace-Crossley (@BenjiCrossley) reported@EE haven’t had broadband connection all day. Is there currently a outage in Helsby, Cheshire
-
Joany (@so_below) reported@EE still no new iphone, still can’t get through to you on the phone, still fobbed off by your social media dm’s who now tell me delivery was attempted (it wasn’t), incredibly bad customer service and lack of accountability
-
Mike Brannan 🍒 (@hithisiswes) reported@EE Evening. Recently got a 4GEE SIM and trying to log into/register on the My EE app. Keeps asking me to add my number and connect it to laptop/tablet. What does that mean? I've already used it out and and works ok. I just want to see my details and usage on the app. Please help
-
Geraldine kelly (@KellyGnakelly99) reported@EE Totally disgusted . Customer of over 20 years. Phoned to cancel contract. Persuaded to stay by an agent who even emailed me confirmations of the deal. Stupidly signed up. Just been told by another EE agent the email and offer was all a LIE.
-
Paul (@ProfDrMrP) reported@EE your website will not me log in, as usual, and my phone is not connecting to the network at all. Is there a known issue with your webpage?
-
Tahi (@tahi_choudhury) reported@EE been on hold for 45 mins for someone to tell me they cant help port a number into EE and transferred me to another department for me to wait again. Half tempted to cancel my 3 plans with the crap customer service I’m getting.