EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Feltham, Epsom, Hammersmith, Wandsworth, Ealing, Kensington, Hounslow, Southall, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Feltham	Total Blackout	1 day ago
Epsom	Total Blackout	1 day ago
Hammersmith	Internet	1 day ago
Epsom	Wi-fi	2 days ago
Wandsworth	Internet	2 days ago
Hammersmith	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Dave Ahern (@CorkGourmetGuy) reported 12 seconds ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  tamara m (@tamara_mbz) reported 5 minutes ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

• 
  Lucy Callis (@lcallis) reported 5 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  Deborah Brown 🇪🇺 (@Streethats) reported 10 minutes ago from Hammersmith, England

  @EE morning... can't login to my account... any issues?

• 
  pavlin yankov (@paulondon666) reported 10 minutes ago from Lambeth, England

  @EE Good morning. Why have you suspended my Pay as go service ?

• 
  LL.b (hons) Lawyer (@PNagle72) reported 11 minutes ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

• 
  Robert Dunford (@repd1975) reported 14 minutes ago from Esher, England

  Hi @EE is there an issue with sending texts in the SW London region right now?

• 
  Dan Flynn (@DanWantsTech) reported 14 minutes ago from Twickenham, England

  @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

• 
  Bridge🌼 (@rainbowfreak_x) reported 17 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  Paul Modley (@pmodley) reported 19 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  Matthew Barber (@Matt_Barber4500) reported 23 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  Matias Cervi (@Tute) reported 25 minutes ago from Lambeth, England

  Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

• 
  Steve Murrell (@mobiasstrip) reported 29 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  Dave Ahern (@CorkGourmetGuy) reported 37 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  Olga (@olgabudimir) reported 38 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  shams (@SaaShamsu) reported 43 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  Doug (@dougmortonagain) reported 46 minutes ago from Ealing, England

  @EE Hi, the issue has returned. I have no service again.

• 
  Jonathan Kelly (@JKBartsHeart) reported 51 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  Ewan Stevenson (@EwanJStevenson) reported 51 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  James Vertigan (@jamesvertigan) reported 53 minutes ago from Ealing, England

  @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tanya Ho (@tho78450) reported 9 minutes ago

  @EE @RachyAlves No you're not. I'm sure. Five calls later and mostly difficult or rude advisers

• 
  Dale (@gde_dale) reported 10 minutes ago

  @EE So this Wi-Fi signal is not being broadcast by someone's home router. Is that correct? The map on your website is not showing a public wifi hostpot in my vicinity

• 
  Gerri (@Gerri6uee) reported 10 minutes ago

  @EE Reported my wifi keeps dropping, the lady I spoke to said she could see it had been dropping for a few days & changed the channel. Also said she would send a text with a link if it dropped again - that never happened! Wifi still dropping & spent 20 minutes on phone in a queue.

• 
  Dexter Morgan VI (@DextersDesciple) reported 10 minutes ago

  @EE has the worst app and website to try and upgrade. Nothing works, won’t let me pick store to have it delivered to and then keeps telling me I’ve reached my limit of trying to add my bank details. **** this. I’ll go elsewhere.

• 
  BROTHERLYY (@Oj_jman) reported 14 minutes ago

  @EE There’s no point calling the number……All your staff do is say they’ll pass you to the right department and they hang up. Same story over and over again

• 
  JC (@jaykona3670) reported 15 minutes ago

  @EE how do I cancel my broadband witb EE, sick to death of EE, everyday there is a connection issue

• 
  Steveo Davies🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@STEVEOLUCKY7) reported 15 minutes ago

  @EE me again..every Sunday next to zero Internet. Rang so many times I have lost count. 2 routers , engineer visit still the same shoddy service that I pay to much for

• 
  Ahimalayanbond (@Delirious__x) reported 16 minutes ago

  @EE Hi, i bought a sim pack for 75gb from your site. I cant seem to activate it. When i enter the sim serial number it doesn’t go further. Any help?

• 
  Harpole (@MatthewHar6111) reported 19 minutes ago

  @EE support the beagle testing factory MBR in Cambridge, they obviously don’t care or love dogs, sad

• 
  Slam Tastiks (@slamtastix) reported 20 minutes ago

  @EE I have full fibre with you and my internet has been down for couple of days. Why is this? I can't beleive I'm asking this again.