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EE Outage Report in Kingston upon Thames, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 01/21/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: Brentford, Paddington, London, Hounslow, City of Westminster, Southwark, Camden Town, Harringay, Wandsworth, Hampstead, Wembley, City of London, Harrow, Croydon and Beckenham.

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City Problem Type Report Time
United KingdomBrentford Internet
United KingdomPaddington Wi-fi
United KingdomLondon Total Blackout
United KingdomHounslow Wi-fi
United KingdomLondon Phone
United KingdomCity of Westminster Internet

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • theresacoote topcat500 (@theresacoote) reported from Brentford, England

    @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @nikolajht @EE Hey, did you manage to fix it?

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

  • alexisraphael Alexis Raphael (@alexisraphael) reported from Hackney, England

    @EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .

  • senorfenty Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • fuhirees Michael Buckley (@fuhirees) reported from Islington, England

    @EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • leerobertson64 Lee Robertson FCSI FRSA (@leerobertson64) reported from Camberwell, England

    @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

  • IrmaGrace26 Irma Grace (@IrmaGrace26) reported from Camden Town, England

    My new iphone 13 pro max touch screen is not working properly. I had to wait 28 days for this phone as well @EE

  • philford pip 🕳️ (@philford) reported from Islington, England

    @enterjamesment @keeforelli @EE It's awful here too and has been for days.

  • maryyasmine #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported from Kensington, England

    Why is my 5G not working ffs fix this @EE

  • AndrewStewart88 Andrew Stewart (@AndrewStewart88) reported from Guildford, England

    @EE network unavailable!!!!????

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE Definitely not well because of your internet issues. It has been a while and still no resolution. My full name and all those details will be in the DM already, I’m sure you are able to see that, Olivia.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • strictlylondon uǝʌǝʇs (@strictlylondon) reported

    @SkyHelpTeam hi - Sky mobile uses 02 network right? Does this mean you are not introducing roaming charges? 🤞 just checking before I switch from @EE to you guys

  • ChristianM23 Christian Morrison (@ChristianM23) reported

    @EE can you let me know what’s going on with the network today? SS91ST area

  • J4vv4D The Javvad Malik A.I. (@J4vv4D) reported

    @quentynblog @EE I've been with O2 for years and been happy. I find though, that to get a good deal or to get complex issues sorted out (like family sharing plans etc). It's way easier to go into a store and talk to staff. Way easier and quicker. It's what I do anytime I need anything.

  • Pr07Swainy Phil Reed (@Pr07Swainy) reported

    @EE Customer since 2016 upgraded early as offered, picked phone and tariff as offered, paid £40 for phone as offered but now can’t have the deal as it includes two discounts RIDICULOUS!!

  • HarleybachBach Harley Bach (@HarleybachBach) reported

    @EE I'm getting really f----ed off with **** service and dropped calls . Useless customer services. Fix it🤬🤬🤬

  • thegathering89 thegathering (@thegathering89) reported

    @EE your website is down

  • hazzandy Hazzer (@hazzandy) reported

    @EE what’s happening with the my ee app been down a while ?

  • stonertim Tim Stoner (@stonertim) reported

    @EE @AyeBorders I'm a business customer (for 22 years with you) who also works in spain. was told by your staff that I had no choice with roaming and that your competitors would install same policy, they didn't. find these chats very inflexible and my contract is up soon. what you gonna do?

  • gsvalentine Gordon S Valentine (@gsvalentine) reported

    So @EE guess everyone will be moving over to @O2. Since they will not be doing EU roaming charges! I will join them, unless my bill goes down by at least 10% each month!

  • dan_fuzz Dan Fuzz (@dan_fuzz) reported

    @EE Good network maybe, same shoddy customer service as the rest of them though!