EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hammersmith, Hounslow, Ealing, Southall, Wandsworth, Epsom, Kensington, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	Wi-fi	1 hour ago
Hammersmith	Internet	1 day ago
Hounslow	Internet	2 days ago
Hammersmith	Internet	2 days ago
Hounslow	E-mail	2 days ago
Ealing	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Dan Flynn (@DanWantsTech) reported 6 minutes ago from Twickenham, England

  @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

• 
  Doug (@dougmortonagain) reported 7 minutes ago from Ealing, England

  @EE Hi, the issue has returned. I have no service again.

• 
  Vìncere. (@VictorJ1987) reported 12 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  TricolorGav (@gauravleo7) reported 12 minutes ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

• 
  #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported 14 minutes ago from Kensington, England

  Why is my 5G not working ffs fix this @EE

• 
  Lucy Callis (@lcallis) reported 14 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

• 
  Jonny Pugsley (@jonathonfp) reported 15 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  shams (@SaaShamsu) reported 15 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  sandra oneill (@sandraspeccy) reported 19 minutes ago from Hammersmith, England

  @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

• 
  Damien (@Damien93) reported 21 minutes ago from Richmond, England

  @EE my signal is awful today, whats going on?

• 
  Sam Tucker (@samgwentucker) reported 25 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  John Want (@MontyWanty) reported 36 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

• 
  Craig McRae (@craig_mcrae) reported 38 minutes ago from Lambeth, England

  @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

• 
  Ana Escudeiro (@escudeiro_ana) reported 38 minutes ago from Lambeth, England

  @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

• 
  Laura 🐐 (@Laura_Rads) reported 42 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  Ewan Stevenson (@EwanJStevenson) reported 48 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Dave Ahern (@CorkGourmetGuy) reported 51 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  OnlyGayWorthKnowing (@HrHJamesKnight) reported 53 minutes ago from Spelthorne District, England

  @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

• 
  Pawlie (@Si11y3gg) reported 53 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Neil Higley (@NeilHigley) reported 54 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌼Julie Anne🌼 (@JulesAP011) reported 4 minutes ago

  @EE I have—repeatedly After a further 40 min call secured appt for tomorrow PM. It shouldn’t be this difficult to become a New Customer, where equipment is correct & right 1st time✅ It’s cost me over 5.5hrs of my time If you say you’ll call back—just do what you say you’ll do!

• 
  Chris (@ChrisHa21736755) reported 5 minutes ago

  @TomTugendhat @O2 @EE The UK mobile companies have been dealing with massive 4G and 5G investment costs and ever decreasing margins due to reducing contract prices. Meanwhile mobile use continues to rise leading to network congestion. All part of a healthy competitive market you might say.

• 
  JC (@jaykona3670) reported 5 minutes ago

  @EE still useless. I’d advise anyone who is considering joining EE don’t bother. Very poor customer service, no way to talk to technical support instead end up with a useless BOT via text or video guides.

• 
  Pete Searle (@PeterSe38295412) reported 7 minutes ago

  @EE Apparently thats already been done, but it hasnt. My broadband speed has been diabolical for over a year. I raised this in February this year. Since then your service has been nothing short of disgusting. Ive phoned again this morning and have been "promised" a call today.....

• 
  Jamie (@Jamie__Gray1) reported 8 minutes ago

  @EE any idea why my signal has gone in Boston cant call or text anyone and need to use it for maps and getting about can’t call 150 or 360 to get it fixed need it sorted asap! 🏴󠁧󠁢󠁳󠁣󠁴󠁿

• 
  Nick (@_nicks_tweets) reported 12 minutes ago

  @EE having any issues with roaming??

• 
  Duncan (@Dunkcanio) reported 12 minutes ago

  @janettocornetto @EE I’m glad it’s not just me, but contacting ee is impossible abroad when they have cut off service and only on WiFi.

• 
  Anthony Sheridan Neil ll (@AnthonyNumamoid) reported 13 minutes ago

  @EE I recently renewed my mobile contract and got a new number but I forgot to change my old number to my new one, I tried to gain access to my account but for the verification process it is using my old number can you help

• 
  BAMMBAMM57 (@Bamm_Bamm57) reported 13 minutes ago

  @O2 signal is absolutely rubbish! New iphone17 pro max New SIM card and it still lets me down!! @EE @vodafone

• 
  Mark Beardmore (@Beardmore8Mark) reported 19 minutes ago

  @TomTugendhat @O2 @EE Very easy solution - make the companies offer roaming to their customers when their service is poor- no infrastructure required, just a flick of a switch! Gives UK customers the same service as uk visitors much in the same way when we go overseas #roaming4all