EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hammersmith, Feltham, Epsom, Wandsworth, Ealing, Kensington, Hounslow, Southall, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	Internet	2 hours ago
Feltham	Internet	8 hours ago
Feltham	Total Blackout	6 days ago
Epsom	Total Blackout	6 days ago
Hammersmith	Internet	6 days ago
Epsom	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Jamie Chapman Dixon (@Jamiecdixon) reported 3 minutes ago from Spelthorne District, England

  @EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam

• 
  Damien (@Damien93) reported 10 minutes ago from Richmond, England

  @EE my signal is awful today, whats going on?

• 
  Mohamed Mahdi (@Mohamed87268245) reported 13 minutes ago from Brentford, England

  @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 15 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  James Vertigan (@jamesvertigan) reported 16 minutes ago from Ealing, England

  @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

• 
  Dave Ahern (@CorkGourmetGuy) reported 16 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Ana Escudeiro (@escudeiro_ana) reported 17 minutes ago from Lambeth, England

  @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

• 
  Joe Wadsack (@vinesack) reported 17 minutes ago from Wandsworth, England

  I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

• 
  dazz ii am (@dazzgedd73) reported 17 minutes ago from Spelthorne District, England

  @EE can you confirm why we have no signal in our area today TW16

• 
  Cheryl Cavanagh (@xchezzacx) reported 17 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Nick Swan (@MrNickSwan) reported 22 minutes ago from Richmond, England

  @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

• 
  I am Robin (@robinhamilton77) reported 24 minutes ago from Esher, England

  @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

• 
  Jonny Pugsley (@jonathonfp) reported 36 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  Farhoud Chaparian (@ChaparianF) reported 39 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  Sam Tucker (@samgwentucker) reported 51 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  LL.b (hons) Lawyer (@PNagle72) reported 51 minutes ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

• 
  Teresa Walsh ● (@teresaspost) reported 53 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  Steve Murrell (@mobiasstrip) reported 54 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  Ewan Stevenson (@EwanJStevenson) reported 55 minutes ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

• 
  Neil Higley (@NeilHigley) reported 57 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NAWF 5 (@dontaketheMIK) reported 7 minutes ago

  @EE you sure you’re the leading network in the UK cause you couldn’t cover a homeless person ! Sort out your “5G” literally have to rely on WiFi all the time

• 
  RocklandsTV (@rocklandstv) reported 9 minutes ago

  @EE you've confused a pensioner into a two year contract that they can't use, their bank just informed them that you'd emptied their pension and had to cancel the payments. I'm going to help them not get into trouble because of your sleight of hand. who at EE should i contact?

• 
  Stephen Goodair (@stevegoodair) reported 10 minutes ago

  @EE your broadband is down Has been all night

• 
  Craigt (@craig_trickett) reported 10 minutes ago

  @EE sick of ee Been with them over 15 years Last year or 2 it’s been crap when at home location and fine everywhere else Calls braking up Echoey Sounds like I'm in a good fish bowl Only ever does it in this location at home Sick of it now Mine and my wife's do it

• 
  Dave (@UK_DC_One) reported 12 minutes ago

  @Ofcom A good start Need to make it so everyone can exit a contract if either service being paid for is not up to standard, or after 6 months if not happy can switch at no cost, or added to a contract based on information provided by an agent (@EE did this to me back in December, and now im locked into a phone contract that is not what I was told I was supposed to be paying). It's time these companies are punished for ripping off the British people

• 
  Suz Jamieson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SuzJamieson) reported 13 minutes ago

  @freddy0047 @EE Their app is AI and is absolutely useless. We've just had full fibre broadband installed from them. The installation is causing our neighbour problems but I can't get to speak to anyone to get them to come out and have a look. BT & EE playing tennis with it.

• 
  BamBamMK2 (@Williams91898) reported 15 minutes ago

  @EE what exactly has happened for me to completely lose all signal. Even my partner doesn’t have any signal

• 
  Lou (@St_Loony) reported 18 minutes ago

  @EE I haven't traded anything in yet because I'm still awaiting the code, which is the issue I'm trying to talk to you about

• 
  Dave Hales (@dayvales) reported 19 minutes ago

  @dbcxptures Totally agree. Starting to question what is the point of a smart phone! The comments seem to suggest @EE is a good option though? My @O2 signal is pathetic!

• 
  Ashley Noyce (@AshleyNoyce1) reported 19 minutes ago

  @EE gotta love EE's service. Took out a phone contract which was billed incorrectly, then spent an hour of my time trying to resolve for the other advisor to get the discount wrong. To add insult to injury, refused to refund the difference and said no point in making a complaint