EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Wandsworth, Hammersmith, Feltham, Epsom, Ealing, Kensington, Hounslow, Southall, Surbiton, and Richmond.

City	Problem Type	Report Time
Wandsworth	Internet	45 minutes ago
Hammersmith	Phone	2 days ago
Hammersmith	Internet	5 days ago
Feltham	Internet	5 days ago
Feltham	Total Blackout	11 days ago
Epsom	Total Blackout	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Ewan Stevenson (@EwanJStevenson) reported 8 minutes ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

• 
  Dan Dad 🔶 (@DanGinBrown) reported 9 minutes ago from Epsom and Ewell District, England

  @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

• 
  pavlin yankov (@paulondon666) reported 11 minutes ago from Lambeth, England

  @EE Good morning. Why have you suspended my Pay as go service ?

• 
  Ronin Shaw (@RezxoShaw) reported 16 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  I am Robin (@robinhamilton77) reported 16 minutes ago from Esher, England

  @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

• 
  Craig McRae (@craig_mcrae) reported 20 minutes ago from Lambeth, England

  @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

• 
  Nick Swan (@MrNickSwan) reported 21 minutes ago from Richmond, England

  @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 21 minutes ago from Ashtead, England

  @northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 22 minutes ago from Richmond, England

  @dmills87 @EE I agree with you, they should really support quick transfer!

• 
  CharlieH 💙 (@MissCharlesV) reported 29 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 30 minutes ago from Richmond, England

  @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 32 minutes ago from Richmond, England

  @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

• 
  Chris Mason (@cmaso21) reported 38 minutes ago from Lambeth, England

  @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

• 
  Paul Harris (@slowalloon) reported 43 minutes ago from Hounslow, England

  @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

• 
  TricolorGav (@gauravleo7) reported 44 minutes ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

• 
  John Want (@MontyWanty) reported 46 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

• 
  TricolorGav (@gauravleo7) reported 52 minutes ago from Lambeth, England

  @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

• 
  Jonny Pugsley (@jonathonfp) reported 53 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  Gavin Wrigley (@pheauteau) reported 55 minutes ago from Hammersmith, England

  @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

• 
  Tania Hinds (@TaniaTells) reported 60 minutes ago from Lambeth, England

  @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MAN LIKE RED J (@RedSteppaJ) reported 4 minutes ago

  @EE your billing system is a bit broken?? Logged in to an "overdue " alert.. of MINUS 3 pounds, as in im in credit, yet big red note on my account. Paid 3quid, now 6 quid in credit. No biggie, but js letting u know

• 
  Jochen Roeder (@jochen_roeder) reported 5 minutes ago

  @Birduder344 @EE Customer loyalty is dead, it's not something that is valued or gets rewarded. No matter the issue, be it mobile phone contracts, electricity, ... a "loyal" customer will get punished. It's become sadly necessary to take the shortest contracts possible and change providers often.

• 
  Nyakeh Vangahun (@NyakehVangahun) reported 5 minutes ago

  @EE services seem to be down again for users that are abroad. What is going on?

• 
  Suz Jamieson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SuzJamieson) reported 7 minutes ago

  @EE Fair enough - is there a customer support email address you can point me in the direction of? I point blank refuse to sit and listen to a recording telling me how busy you are for 40 minutes.

• 
  鬼萃香 OniSuika (@OniSuika) reported 8 minutes ago

  Luckily the @EE account seems obligated to reply to every complaint, So I will simply tweet every time I lose connection from now on (several times a day), so everyone can see how bad they are on their replies.

• 
  sunil bedi (@colnbrook1) reported 12 minutes ago

  @EE Have just spoken to your customer service team - appalling- not willing to compensate for the failure to connect to roaming- closing the case before speaking to the technical team - really shocked at this appalling service

• 
  Beverley Rutter (@BeverleyRutter) reported 16 minutes ago

  @ee who do I contact about poor phone reception we have been having for the last month or so ??

• 
  reena (@desikuri09) reported 16 minutes ago

  @EE Rubbish service - end though I purchased data allowance on roaming in Delhi. Upon arrival my data didn’t work , couldn’t call as outside hrs, recorded message asked me to contact business chat but in the absence of data I could not even do that !

• 
  Forgottengirl078 (@forgottengirl78) reported 16 minutes ago

  @EE As it stands I have a 5th person calling me back on Monday. If this person is as useless as the rest I will open a 4th complaint. I have treated me like trash. Something so simple has been messed up to such an extent it has dragged on for MONTHS.

• 
  Andy 👥 ◣ ◢ 🐺(Bully) (@andybullyuk) reported 16 minutes ago

  @EE Any chance Someone can contact me about dpd collecting my phone for repair , I organised it last week , Still no text , Been a customer with ee since it was one2one , Wow what a way to treat a long standing cuatomer