EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hounslow, Southall, Hammersmith, Ealing, Wandsworth, Richmond, Twickenham, Weybridge, Fulham, Epsom, Sunbury-on-Thames, Brentford, and Kingston upon Thames.

City	Problem Type	Report Time
Hounslow	Wi-fi	18 hours ago
Southall	Internet	2 days ago
Hammersmith	Total Blackout	5 days ago
Southall	Internet	6 days ago
Hammersmith	Internet	12 days ago
Hammersmith	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  James C Green (@jamesCgreen93) reported 31 seconds ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  Lucy Callis (@lcallis) reported 2 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

• 
  John Want (@MontyWanty) reported 4 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

• 
  Deborah Brown 🇪🇺 (@Streethats) reported 5 minutes ago from Hammersmith, England

  @EE morning... can't login to my account... any issues?

• 
  Ronin Shaw (@RezxoShaw) reported 10 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  Jonathan Kelly (@JKBartsHeart) reported 11 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  Charli R (@RojasLahoz) reported 14 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  Farhoud Chaparian (@ChaparianF) reported 14 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  Neil Higley (@NeilHigley) reported 16 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 21 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  Paul Harris (@slowalloon) reported 25 minutes ago from Hounslow, England

  @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

• 
  Bridge🌼 (@rainbowfreak_x) reported 36 minutes ago from Hounslow, England

  @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 36 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  Steve Murrell (@mobiasstrip) reported 38 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  Tania Hinds (@TaniaTells) reported 42 minutes ago from Lambeth, England

  @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 43 minutes ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  The Big Bakes (@TheBig_Bakes) reported 45 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  dazz ii am (@dazzgedd73) reported 48 minutes ago from Spelthorne District, England

  @EE can you confirm why we have no signal in our area today TW16

• 
  Matias Cervi (@Tute) reported 56 minutes ago from Lambeth, England

  Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

• 
  Dave Ahern (@CorkGourmetGuy) reported 56 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott Speight (@scottspeig) reported 3 minutes ago

  @andrewmacdowall @EE I find @spusu good. Same EE network, but customer service via WhatsApp with a few hours delay. Payment terms much better than EE too.

• 
  Emma-Leanne 💓’s Rapha (@Raphas_Angel_) reported 4 minutes ago

  So @EE is down and I can’t pay my bill 😩 could you please fix this issue so I can pay?

• 
  Jake Murphy (@jake_murphy95) reported 4 minutes ago

  .@skytv £106 a month my bill has gone up to for sky stream , ridiculously stupid amount. Despite saying I was leaving you advisor said couldn’t do anything to assist as I was on a good deal You have 48 hours to reduce my bill or I’m heading to @EE tv

• 
  ChrisM (@chrismaddison74) reported 5 minutes ago

  @TheHappyBrit @EE Website is crap as well!!

• 
  RaSHiDa (@ItsOnlyRash) reported 7 minutes ago

  @EE I am struggling to buy a roaming pass whilst in Turkey. Can you please help?

• 
  NomadBiker148™ (@StuTheLad) reported 7 minutes ago

  @EE honestly, your signal is absolute pants, ive been with you a long time, but this last 18 months it just seems like I never have a signal, I run my own business, I use my phone alot, im not out in the sticks either im in greater Manchester ! Dreadful, time for a change

• 
  Steveo (@SteveA39845825) reported 8 minutes ago

  @EE Have phoned no. supplied. I just want to report App is not working, despite re installing. The menu system to report an issue with the app seems to be non existent!

• 
  Rob (@theRedun) reported 9 minutes ago

  @bt_uk @EE @BTBusiness currently on the #caravanclub site at Clumber Park, Notts, paying for “premium WiFi” and it’s painfully slow, no faster than the free version, caravan club staff say it’s nothing to do with them, report it to you! How do I report it to you?

• 
  Mared Williams (@mared_williams5) reported 9 minutes ago

  @EE just had someone at our door from EE talking about cables being replaced, slow internet speeds, who we’re with. He had ID. said no when asked if he was trying to sell smth. he clearly was. In LL65 postcode and he asked for phone no. Can you shed some light on what this was?

• 
  Le Coq (@LeCoq_79) reported 10 minutes ago

  @Ladydollx_ @EE I had a similar issue when they switched BT internet over to @EE. They insisted I’d get the same plan for the same price, but delivered a far lower plan and then tried to charge me for the upgrade. Eventually the call logs were “lost” and they matched the original offer.