EE Outage Report in Kingston upon Thames, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: Camden Town, Harringay, Wandsworth, London, Hampstead, Wembley, City of Westminster, City of London, Harrow, Croydon, Beckenham, Hackney, Hammersmith, Hounslow and Gerrards Cross.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Internet | |
| Harringay |
Internet | |
| Wandsworth |
Total Blackout | |
| Harringay |
Phone | |
| London |
Internet | |
| Hampstead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Lady Vix Seaxman
(@VixSeaman) reported
from
Richmond, England
Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
@ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE hi, I have no signal in W5, is there a fault?
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CFCHadders
(@NeilHadley2) reported
from
Kingston upon Thames, England
@EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?
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Jonathan Kelly
(@JKBartsHeart) reported
from
Kensington, England
@calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Ari Gork
(@arigork) reported
from
Camden Town, England
@VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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OnlyGayWorthKnowing
(@HrHJamesKnight) reported
from
Spelthorne District, England
@EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE Hi, the issue has returned. I have no service again.
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE I was, but the signal seems to be back now. Thanks anyway!
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Stuart A
(@StuABedford) reported
from
Paddington, England
Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Roleycat #FBPE
(@gillianliesnham) reported
@EE our mobile service has been down for days in Dorset - any update?
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Jonathan Coffey
(@coffey5835) reported
@EE hey folks…..you’re app has stopped working on the iPhone. I have an iPhone 12, have deleted and reinstalled and it won’t even load to the login screen. Maybe needs looked at @EEHelpdesk
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Amy Griffiths
(@AmyGriffiths159) reported
@EE not able to make calls or take them. My phone is saying emergency calls only. This has been going on since around midnight. Can someone fix this please?
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Ashleigh Jane
(@AshleighhhJ94) reported
@EE my grandad has been into two stores to collect a replacement sim and staff every time times have been pushing him into a contact where he has felt uncomfortable and trying to take advantage. He’s been trying for weeks to get the sim. Crappy customer service. Disgusting
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Herts Decorator
(@Hertsdecorator) reported
Disappointed with @EE service in their Newcastle branch. Went to enquire about changing broadband and spoke to a person in store who gave me some information. Turns out she had signed me up to a new tariff without me signing anything. Thanks to @bt_uk for sorting it today.
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Noël
(@itsnoel) reported
@ee Hiya. My mum has kindly handed down her phone to me whilst mines in for repair. My sim is 3. It says it's locked to you so how do I unlock it? Thanks.
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Ben Page
(@rodeoboy155) reported
@EE you have the worst customer service ever, over 12 hours of chats and calls. HOPELESS. @VodafoneUK #skymobile give me a shout.
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Wayne
(@MrWayneyB) reported
Hang on. I’m on the Northern Line (northbound), in the tunnel, and I have full 5G. Completely underground. What? @EE is this some mad new feature?
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Nomita
(@iamnomita) reported
@EE EE customer care ppl record anything as per their understanding and then customer care doesnt apply logic and keep on saying same thing.... we felt cheated and will not recommend anyone
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Matty willis
(@Mattywillis2012) reported
@EE terrible phone company! Adding on £13 a month for no reason due to inflation! Time to say bye bye!