EE

EE Outage Report in Kingston upon Thames, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 02/03/2026 12:55

February 03: Problems at EE

EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: Southall, City of London, London, Waltham Forest, Croydon, Wallington, Coulsdon, City of Westminster, Hackney, Southwark, Woking, Wembley, Paddington, Ealing and Leatherhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthall Phone
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomWaltham Forest Internet
United KingdomLondon Wi-fi
United KingdomCity of London Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • prasulm PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • MartinTull1 Martin Tull (@MartinTull1) reported from Southall, England

    @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

  • Star_Stef The Hon. (@Star_Stef) reported from London, England

    @EE @LNonno_ I've been having the same issue for 3 days now.

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • sandy118118 S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

  • carboncoach Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, England

    Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

  • Zarah_666 Zarah🧸 (@Zarah_666) reported from Islington, England

    @EE Hi I’m trying to access the my ee app and it’s not working

  • vinesack Joe Wadsack (@vinesack) reported from Wandsworth, England

    I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

  • connorlol Connor (@connorlol) reported from Paddington, England

    @EE hi, are there issues around Paddington/Bayswater (W2)? I have only been getting one bar of signal over last few days. Thanks

  • PNagle72 LL.b (hons) Lawyer (@PNagle72) reported from Southall, England

    @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

  • MariamMichtawi Mariam Michtawi (@MariamMichtawi) reported from Brentford, England

    @EE I did twice but still the same. It seems many are facing the same problem!

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • knolanuk Kevin Nolan (@knolanuk) reported from Lambeth, England

    @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

  • maryyasmine Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported from Kensington, England

    @EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

  • AndrewJLeslie 𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮 (@AndrewJLeslie) reported from City of London, England

    @EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?

  • Boblex Bobby Chakraborty (@Boblex) reported from Hackney, England

    @EE is there a problem in the N16 area. My signal being awful for the last few days

  • DianaVickers Diana Vickers (@DianaVickers) reported from Hackney, England

    Yesterday I was mugged in London. Being a young woman without a phone in London is extremely unsafe. At first I didn’t have a phone because I was mugged and now I don’t because of @EE errors. You’ve made being a woman that bit harder today @EE

  • Praeceps69 Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported from Hounslow, England

    @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

  • Rossy_smith Rossy Smith (@Rossy_smith) reported from Paddington, England

    @VodafoneUK contract up today with 3 phones. Spoke to 3 customer services advisors last week all were meant to call me back. None did, looks like I’ll be joining @EE or Sky. 17 years of custom lost.

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England

    @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • weegums Stephen Mccallum (@weegums) reported

    @lickle_monster @EE Down in Cumbernauld g67

  • 20Buntingford 20's Plenty for Buntingford (@20Buntingford) reported

    @johnsandell @EE Just got a message saying the maintenance work is now complete but they’ve been saying that every day for a week and then next day problem resumes 🙄

  • sjacullen Simon Cullen (@sjacullen) reported

    @EE you are dismal, 1 week of a 4GEE mini WiFi with unlimited data and you have cut me off twice in 1 day for using all my data, IT'S UNLIMITED?! Then to add insult to injury I can't speak to anyone until tomorrow as your phone systems are down. Get a grip EE!!

  • chocolategemz ♥Gem♥ (@chocolategemz) reported

    When you're chatting away on your phone and your call gets snatched. @EE sort out your network please

  • DA06MOA Damo (@DA06MOA) reported

    worst network going @EE

  • DavidHo21199411 David Hood (@DavidHo21199411) reported

    @EE No network coverage in TS postcodes comes on and goes off within 2 minutes all time. Are we been compensated for this problem ?

  • songhaoze95 宋昊泽 (@songhaoze95) reported

    @EE @glastonbury No internet at home and WI-FI is down as well.

  • reddynotts North Wales Forest (@reddynotts) reported

    @trickytrees12 @EE I had problems here in wales this afternoon with them

  • honestdave1437 onkybonk (@honestdave1437) reported

    @EE when will B771NR 4 g be working again. Been down all day.

  • LeeJxnkins Lee Jenkins (@LeeJxnkins) reported

    @EE I need to use my phone in Spain tomorrow, I can’t login to check that my account will allow this. Can you help please