EE Outage Report in Kingston upon Thames, Greater London, England
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The latest reports from users having issues in Kingston upon Thames come from postal codes KT2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: Hounslow, Camden Town, Tower Hamlets, Croydon, Hackney, Islington, Bermondsey, Deptford, Ealing, Cricklewood, London, Paddington, Southwark, City of Westminster and Mitcham.
City | Problem Type | Report Time |
---|---|---|
Hounslow | Phone | |
Camden Town | Wi-fi | |
Tower Hamlets | Internet | |
Croydon | Internet | |
Hackney | Internet | |
Islington | Internet |
Community Discussion
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EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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peter
(@peter33266430) reported
from
Hillingdon, England
@EE EE have completely messed up my bill again I just can’t believe it’s dressing me out , £129 for 1 month when I have unlimited minutes unlimited txts and unlimited Data I rang customer service she’s confused aswel so I don’t know what to do
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Ian Davies
(@TheMist1701) reported
from
Spelthorne District, England
@EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.
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David
(@David25892) reported
from
Lambeth, England
@EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.
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Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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🎄 Barnaby and Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby
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Coopers Coffee Bar
(@CoopersCoffee) reported
from
Hillingdon, England
@EE Help I can’t get travel data pass to work online 🙄 & your offices are shut
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
@EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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Kirua
(@yehbmb) reported
from
Islington, England
@EE hey no service since this morning
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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KG
(@kerem6okce) reported
from
Hackney, England
He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Lambeth, England
@dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.
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holly
(@ANOBRAINHOLLY) reported
from
Hounslow, England
hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.
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Kurt Kiefer
(@k1rtk) reported
from
Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Lambeth, England
@dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge
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dominnique karetsos
(@DKaretsos) reported
from
Richmond, England
@EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network
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Mr P
(@adrian_pennelli) reported
from
Hackney, England
Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dee Coombes
(@dee_coombes) reported
@EE I did, but although my broadband is poor, my landline has been down for over a week. Spoke to a person last week. Said it would be back by 4th. Spoke again yesterday. She said she will contact me in, I think, a week, or 10 days. This is awful.
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Frank Brady
(@glastowinebar) reported
@EE I live in west coker near yeovil and my iphone 8 is showing no service
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Adam Elliott
(@nads79) reported
@EE do you have a time scale on when the issue with gifting data will be fixed or when you might respond to one of my tweets or DMs?
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seataronafan
(@sbarker555) reported
@EE two weeks since you were made aware of a number of overcharged customers since your Jan billing upgrade. Have contacted Ofcom today as you still have not communicated a reason or fix or any reassurance. Do you know what's going on?
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ameliaprichards
(@ameliaprichard1) reported
@EE what poor service from your complaints and chief executive complaints department @MarcAllera You have sold me a faulty phone and want to replace with a second hand phone 😡 in Corona!!!!!!!!! To make things worst me sending my phone of is going to have me out of pocket...
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Tony💙EU 🌐PRNow 3.5% #RejoinEU
(@JoinRejoinEU) reported
@LozzaFox @EE @Femi_Sorry You don't have what it takes to debate. You're a nationalist sniper. You couldn't possibly engage truthfully, morally, honourably. Now get back to working out how to autotune that bloody awful voice of yours.
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paul mullaly
(@paulsportrisk) reported
@EE No not really ! They claim it a problem with open reach. I have been without WiFi since 28/1 and the next review date is the 10/2 I personally don’t understand why it takes so long. This should have been working on the 14/1 . I speak with EE every day what more can I do
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Waggles
(@Wagglesbeats) reported
@EE Hi EE! We have intermittent broadband connection and our hub flashes yellow or green a few times a day sometimes for hours. We have had a hub replacement and BT line tested. Working from home is stressful and we are paying for a bad and patchy service.
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seataronafan
(@sbarker555) reported
@Ofcom @EE hi ee are aware of a billing issue which has increased some customers bills last month. They don't know why and don't seem touch resolving quickly or transparently! Please can you assist
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Jacob Clipsham
(@Jacob_Clipsham) reported
@EE Wait, so are you saying the 'upgrade' options on my account do not reflect the best deals? Infact you're saying it deliberately doesn't show deals which I, a long term customer, cannot access unless I call up?