EE Outage Report in Kingston upon Thames, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: Waltham Forest, London, Hackney, Camden Town, Croydon, Thornton Heath, Hammersmith, Southwark, Wandsworth, City of Westminster, Tower Hamlets, City of London, Hampstead, Ealing and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Forest |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| Hackney |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Helen Dixon
(@HelendixonHelen) reported
from
Richmond, England
@EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Gavin Murray
(@therealgavinm) reported
from
Brentford, England
@EE why is your signal so crap around the stadium you sponsor #wembley
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#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
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Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
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Nick Smith
(@nicolasjsmith) reported
from
Kingston upon Thames, England
@EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker
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Lord Panache
(@RicciQueens) reported
from
Wandsworth, England
@EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.
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Karen Smith
(@KarenSm68145774) reported
from
Camberwell, England
@EE worse customer services - called 3 times throughout the day with no answer - held on for 30 minutes each call ! Sending back my broken EE tv box and cancelling subscription for broadband and box !
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Gareth Thompson
(@gareth78t) reported
from
Hillingdon, England
@NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.
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🧘🏾♀️
(@bukkushan) reported
from
Croydon, England
@EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too
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Gel
(@nash_gelnash) reported
from
Camden Town, England
@EE had a text 24hrs ago promising me a call ‘in a few minutes’ about my complaint - still waiting #poorcustomerservice
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@bluemoonstar @ThreeUK Three are awful in London. @EE are v good
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Steve Norris
(@stevejnorris) reported
from
Lambeth, England
@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
-
Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿
(@Mr_Unique_Voice) reported
from
London, England
@EE I never got a reply to my message about sponsorship
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David Oxley
(@davidoxley1982) reported
from
Islington, England
@EE are getting so bad with loyal customers..
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Trefor Authur Parr
(@ParrTrefor) reported
@EE is EE website down can't gain access
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isv
(@Isv71903127) reported
@EE If your with EE and it say you have unlimited text it's untrue because they only give you 300 a day this is what we have been told today. I don'tget envy because my network lets me send how many I want I used to send over a thousand a day.
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isv
(@Isv71903127) reported
@paulpsynergy @EE If your with EE then you got envy when other can use their broadband or mobile internet calls because I use my phone to the Max without any problems at all sorry to upset you but hopefully you will wake up and change network but until then I'll keep feeling sorry for ya.
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Jason Sutherland
(@Jay7367) reported
@EE is EE network down
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d4v3w
(@eretyz) reported
@EE are there broadband issues in London W12? Max download speed 14Mbps upload is 11Mbps. I have speeds usually in excess of 50-60Mbps. This has gradually gotten worse over the last few weeks/months. Any ideas? Had a line test 2 weeks ago, no issues...
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Jordan Hughes
(@JordHughes6) reported
Yet again I have to contact @EE for a reoccurring issue with my internet and broadband! 3 months with this issue and more than likely will be the 3rd engineer out! 👎🏽 it’s a 1 star from me! #Shocking
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Name_hw
(@EmanuelPoku) reported
@EE The problem is ,it’s for 2fa verification I’ve been getting texts sent to that number so there’s no way getting around it ?
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Sophieeeeee
(@sophieoliver_) reported
I really can’t express enough of incompetent and terrible @EE are. Only been with them since December and have had problems constantly, charging me for things that were their fault because they made a ‘mistake’. Honestly the worst company I’ve ever had to deal with.
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isv
(@Isv71903127) reported
@monkey1959neil @EE It could be the app goes down then they take your data away away screenshot your data minutes so you know we're you stand its sad customers have to do this.
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Ceharli
(@ceharli) reported
@EE you are very bad and I dislike you, you provide a 6th of what you are contractually obligated to. Virgin media is better than you and it’s literally called virgin media. #eehasatinypenis