EE Outage Report in Kingston upon Thames, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: City of London, Paddington, Wembley, London, Hackney, Uxbridge, Purley, Croydon, Beckenham, Southwark, Caterham, Tower Hamlets, Kingsbury, Hammersmith and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
Internet | |
| Paddington |
Internet | |
| Wembley |
Total Blackout | |
| London |
Phone | |
| Hackney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Ravi Dheer
(@RaviDheer) reported
from
Camberwell, England
@EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.
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Lydia Pluckrose
(@EatOutLots) reported
from
Camden, England
Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?
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Jenny Sanders
(@gothtink696) reported
from
Croydon, England
@EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want
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Paul Dunne
(@ThemoonIHATEYOU) reported
from
London, England
@EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?
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Ravi Dheer
(@RaviDheer) reported
from
Camberwell, England
@EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you
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IanEastLondon
(@ianeastlondon) reported
from
City of London, England
I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.
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Veena Patel
(@VeenaPa42103967) reported
from
Croydon, England
@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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Matthew 🇬🇧
(@doberguy53) reported
from
Paddington, England
@ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.
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Neil Higley
(@NeilHigley) reported
from
Royal Kensington and Chelsea, England
@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Kerry Harrison
(@kerrylou94) reported
from
Southall, England
@CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.
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Rob Cockerton
(@bertie_cee) reported
from
London, England
@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Tony Wiseman
(@tonywiseman1976) reported
from
Camberwell, England
@EE You might be losing a customer this year…
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Dan Flynn
(@DanWantsTech) reported
from
Twickenham, England
@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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T y k e
(@tykeharvey) reported
from
Worcester Park, England
@ee 5G is worse than there 4G it never blood loads anything
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Mandyphin28
(@mandyphin28) reported
from
Camberwell, England
@EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋
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Robert Dunford
(@repd1975) reported
from
Esher, England
Hi @EE is there an issue with sending texts in the SW London region right now?
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Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.
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Karen Purvis
(@KarenPurvis123) reported
from
Paddington, England
@EE You have totally wasted my time and cost me more money. I have been a loyal customer and I am a very unsatisfied customer today!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Luna Doom
(@lunatheslut) reported
So fed up of how slow my @EE wifi is, and now it’s not even working. Love life.
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HARVINDER SACHDEVA
(@harvy37) reported
@EE why is EE 4g not working in the TW5 area?
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Benny
(@Benny23895742) reported
@EE Contact your customer care I was told the only way to deal with it was to find myself another handset device and send this one to you!! Which is not convenient for me because I work with this phone. I was told to go to the nearest shop so they can deal with it...
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Sarah Kirwan
(@sarahk4s) reported
@EE I am sick to the back teeth of the signal failing with this network. I have the best WiFi and still get whirl of death and have to switch to 4G. I wonder if it is tactical as I am having to buy more data!Been with EE for 10 years and I am seriously considering a change
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David Alford
(@iaminiquity88) reported
@EE not sure what's going on. Had huge issues trying to get EE broadband, kept being told openreach were rejecting. Got numerous emails now confirming installations for three different dates with different prices and not sure what's happening. Can anyone tell me what's going on?!
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Seán Ó Cholmán🦁
(@180Coleman) reported
@ee is your website down?
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Chris
(@Chris_keane46) reported
Hi @EE I've been with you for sometime. I'm out of contract and want to upgrade, I'm being told you can't match another deal I've found online cheaper for the fone I want! You obviously don't care about customer loyalty, bye bye EE, bye bye..
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Donna
(@brewbich) reported
@Moto not to worry my son has just seen this conversation and has brought me a oneplus handset with Gorilla Glass front and back, bit of a bad way to treat customers and that includes @EE
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Jay Smith
(@DragonWolf5589) reported
@EE hi, heard that some networks are testing the goverment trial for emergency alerts today. Do you know if they will be sent to ee network? (just so I know if I am to expect a siren or not between 1pm and 2pm etc. Or is it completely random)
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Miss Marie Campbell
(@MissMarieCampb1) reported
@EE Hi guys I have been trying to get the Blue and White twitter logo back onto my smart mobile phone again as the other one disappeared last night by mistake I've downloaded the twitter app on google today. Would you please help me to get the logo back on my phone. Thanks Marie