EE Outage Report in Kingston upon Thames, Greater London, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: London, Tower Hamlets, Wandsworth, Greenford, Hammersmith, City of Westminster, City of London, Thornton Heath, Hounslow, Camden Town, Waltham Forest, Croydon, Redhill, Hayes, and Weybridge.

City	Problem Type	Report Time
London	Wi-fi	17 hours ago
London	Internet	20 hours ago
Tower Hamlets	Phone	21 hours ago
London	Internet	1 day ago
Wandsworth	Internet	1 day ago
Greenford	Phone	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Richard Foster (@richardfoster1) reported 2 minutes ago from London, England

  @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

• 
  Matthew 🇬🇧 (@doberguy53) reported 2 minutes ago from Paddington, England

  @ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.

• 
  Veena Patel (@VeenaPa42103967) reported 2 minutes ago from Croydon, England

  @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

• 
  Kerry Harrison (@kerrylou94) reported 3 minutes ago from Southall, England

  @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

• 
  Ryan (@r_condy) reported 4 minutes ago from Camden Town, England

  @ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.

• 
  Robert Dunford (@repd1975) reported 6 minutes ago from Esher, England

  Hi @EE is there an issue with sending texts in the SW London region right now?

• 
  Paul Dunne (@ThemoonIHATEYOU) reported 8 minutes ago from London, England

  @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

• 
  Ravi Dheer (@RaviDheer) reported 13 minutes ago from Camberwell, England

  @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

• 
  Lydia Pluckrose (@EatOutLots) reported 18 minutes ago from Camden, England

  Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?

• 
  Dan Flynn (@DanWantsTech) reported 31 minutes ago from Twickenham, England

  @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

• 
  Mandyphin28 (@mandyphin28) reported 32 minutes ago from Camberwell, England

  @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

• 
  Tony Wiseman (@tonywiseman1976) reported 36 minutes ago from Camberwell, England

  @EE You might be losing a customer this year…

• 
  Ravi Dheer (@RaviDheer) reported 36 minutes ago from Camberwell, England

  @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

• 
  IanEastLondon (@ianeastlondon) reported 38 minutes ago from City of London, England

  I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 38 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  Jenny Sanders (@gothtink696) reported 45 minutes ago from Croydon, England

  @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

• 
  Rob Cockerton (@bertie_cee) reported 45 minutes ago from London, England

  @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

• 
  Karen Purvis (@KarenPurvis123) reported 48 minutes ago from Paddington, England

  @EE You have totally wasted my time and cost me more money. I have been a loyal customer and I am a very unsatisfied customer today!

• 
  T y k e (@tykeharvey) reported 51 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  James Goodliffe (@jgoodliffe_) reported 53 minutes ago from Paddington, England

  .@EE I’ve lost all Data connectivity- my eSIM shows as No Service! What on earth has gone on??

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Restart IT (@Graham0101) reported 8 minutes ago

  @EE I couldn't connect to any other network 🙁 but my wife's just came back and hers works, so I'll call support using her phone, ta

• 
  Garry Clarkson (@garry_clarkson) reported 9 minutes ago

  @EE That’s your responsibility to stop data breaches on your network. The car is using your network so sort it out

• 
  Helen Winter (@helencharlotte7) reported 9 minutes ago

  @EE having issues with broadband connection at home. Restarted/rebooted. Still only getting green light- is this an outage?

• 
  DOXA (@_d_o_x_a) reported 10 minutes ago

  @EE Your support abroad is insufficient - unable to make calls or texts and your AI bot keeps guiding me to call you. I’ve tried several times to be redirected to a real person to no avail. I pay a daily roaming charge but can’t text or call.

• 
  jen smith (@jenjensmith84) reported 11 minutes ago

  @EE Yeaj o had to do it via the interactive messaging service and they wouldn't take code

• 
  Edward O'Brien (@EdwardOBrien5) reported 13 minutes ago

  I’d like to know for what reason @EE you horrible ********* of a firm have just taken near £600 out of my account for? We’ve only been you 5 minutes, you’ve already had to reimburse us £50, we can’t get on to Discovery+ or TNT yet you’re charging us. ******* disgrace.

• 
  Michael Snasdell (@MichaelSnasdell) reported 20 minutes ago

  @EE £300 to cancel a £25 a month contract FIVE days early?

• 
  Adam Laver (@adamlaver) reported 21 minutes ago

  @EE Hello, I can't connect to any Wifi or network from my phone. It shows that I'm connected and that I have 5G, but nothing loads. Can you advise on how to fix this?

• 
  Clydebridge Station (@Clydebridge47) reported 24 minutes ago

  @EE Hi, have u managed to sort out my problem yet. I got my new fone, and paperwork today. I've to go back to Kirkcaldy store friday, to get the phone set up, but I left the paperwork in the store. Can they print off new copies of the new contract for me?

• 
  Lucia 🤎 (@lux3ia) reported 27 minutes ago

  @EE The WiFi is still not working for us , it has been flashing green since