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EE Outage Report in Kingston upon Thames, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 12/29/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: London, Hackney, Warlingham, City of London, Southwark, City of Westminster, Hammersmith, Paddington, Wandsworth, Croydon, Wandsworth, Northolt, Tower Hamlets, Uxbridge and Camden Town.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomWarlingham Internet
United KingdomCity of London E-mail
United KingdomWarlingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • 221Sociopath Steve Fisher (@221Sociopath) reported from Brentford, England

    I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

  • fuhirees Michael Buckley (@fuhirees) reported from Islington, England

    @EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • nikihutchinson Niki Hutchinson (@nikihutchinson) reported from Wandsworth, England

    Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @nikolajht @EE Hey, did you manage to fix it?

  • philford pip 🕳️ (@philford) reported from Islington, England

    @enterjamesment @keeforelli @EE It's awful here too and has been for days.

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • AndrewStewart88 Andrew Stewart (@AndrewStewart88) reported from Guildford, England

    @EE network unavailable!!!!????

  • maryyasmine #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported from Kensington, England

    Why is my 5G not working ffs fix this @EE

  • alexisraphael Alexis Raphael (@alexisraphael) reported from Hackney, England

    @EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • duffshan Shannon/Sharon (@duffshan) reported from Camberwell, England

    @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

  • senorfenty Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

  • IrmaGrace26 Irma Grace (@IrmaGrace26) reported from Camden Town, England

    My new iphone 13 pro max touch screen is not working properly. I had to wait 28 days for this phone as well @EE

  • theresacoote topcat500 (@theresacoote) reported from Brentford, England

    @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE Definitely not well because of your internet issues. It has been a while and still no resolution. My full name and all those details will be in the DM already, I’m sure you are able to see that, Olivia.

  • leerobertson64 Lee Robertson FCSI FRSA (@leerobertson64) reported from Camberwell, England

    @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • rgarrick84 Ross Garrick (@rgarrick84) reported

    @EE any issues with your service in the KA4 (Ayrshire) area? Had no Internet since 3pm

  • RavinDaveHD Dave (@RavinDaveHD) reported

    @EE No, my SIM Card was still in the phone. I had trouble receiving my new device so didn't start using it straight away and never took note of the text.

  • rapidinho2009 Rapidinho (@rapidinho2009) reported

    @EE What is going on with EE? They can’t fix any eSim issues?

  • yelpihslenoil Lionel Shipley (@yelpihslenoil) reported

    @EE Hi! EE I wanted to say how very elaborate the add with the guy being shaved from a distance. But I don't think you'd pull it off in my location YO25 4AS why don't you come & try? You get Kev Bacon here & tell the truth. It just doesn't work here Ha!

  • Mark29071823 Mark (@Mark29071823) reported

    @EE @Ade88ola Pointless I did this and still haven’t had a reply when I call the store they just tell me I have to continue to wait it’s now been 3 weeks poor on EEs part will never buy another thing from them again

  • SteveC71 Steve Cronin (@SteveC71) reported

    @EE Bloody awful service from your chosen courier supplier #DPD ,they've had the package since 12:50pm and their excuse for not delivering today " All our vans have broken down"!!

  • AveravalL AveravalLevor (@AveravalL) reported

    @EE Yes! I wrote about my situation this morning. My partner hasn’t been able to work from home, I haven’t been able to do my online weekly shop due to pages not loading because mobile data is also very slow.

  • richard__ellis rich. (@richard__ellis) reported

    @RobertoAdamson @EE You would think they would be ready for this. The first guy told me it can only be done via the app, or website (it can’t). He just wasn’t sure which! The second guy was literally on another planet 🪐 @EE which department can help me with this?

  • SteveC71 Steve Cronin (@SteveC71) reported

    @EE Rescheduled for tomorrow , but not got high expectations considering all there vans serving the largest region in Scotland have all broken down on the same day!

  • Lynn_BenRoe1 Lynn+Ben Roe 🎗💙💛 (@Lynn_BenRoe1) reported

    @EE home broadband not working whats the phone number where I can report it thanks