EE outages and service status in Kingston upon Thames, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- EE generated 1 outage signal in the last 24 hours around Kingston upon Thames, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Jun 13, 8:24 PM GMT+1.
- Internet (61%)
- E-mail (11%)
- Total Blackout (11%)
- Wi-fi (11%)
- Phone (6%)
The latest reports from users having issues in Kingston upon Thames come from postal codes KT6 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kingston upon Thames, England
The most recent EE outage reports came from the following cities: Southall, Hammersmith, Wandsworth, Epsom, Kensington, Surbiton, Richmond, Kingston upon Thames, Hounslow, Ealing, and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 19 hours ago |
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Internet | 3 days ago |
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9 days ago | |
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Internet | 11 days ago |
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Internet | 12 days ago |
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Wi-fi | 12 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Jade Sharp 👩🏻🦯 (@jadesharp1992) reported from Richmond, England@EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?
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Dave Ahern (@CorkGourmetGuy) reported from Merton, England@__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.
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Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
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Joe Wadsack (@vinesack) reported from Wandsworth, EnglandI have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?
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🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
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Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, EnglandDear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
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Doug (@dougmortonagain) reported from Ealing, England@EE Hi, the issue has returned. I have no service again.
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Ewan Stevenson ⛄️ (@EwanJStevenson) reported from Lambeth, England@EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks
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Jonathan Kelly (@JKBartsHeart) reported from Kensington, England@calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do
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Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
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Steve Fisher (@221Sociopath) reported from Brentford, EnglandI’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE
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Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported from Kensington, England@EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)
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Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, EnglandGiven cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Chris Mason (@cmaso21) reported from Lambeth, England@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
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Dave Ahern (@CorkGourmetGuy) reported from Merton, EnglandThe last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.
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Steve Murrell (@mobiasstrip) reported from Richmond, England@EE data service down in Twickenham. Do you know when it will be back up?
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tamara m (@tamara_mbz) reported from Hammersmith, EnglandHey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?
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veronique enright☀️ (@Veronique7) reported from Esher, England@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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CharlieH 💙 (@MissCharlesV) reported from Merton, EnglandHi @EE I’m a customer but won’t be if you become involved with #GBNews
EE Issues Reports
Latest outage, problems and issue reports in social media:
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WorldCupOracle2026 (@OracleWC2026) reported@England @EE Not the performance we wanted. But, maybe it’s not sooo bad. Warm up game. Difficult conditions. Everyone through injury free. That’s the key part Tuchel will have learned more from that 90 minutes than any training session. Croatia in 10 days. That’s when it actually matters 🏴🔮 #ENGvNZL #WC2026 #ThreeLions
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Rachel Ralph (@RachelRalph8) reported@WeAreOpenreach Our service provider has done this twice whilst we've been on hold. Both times have resulted in assurances that it will be done in minimum 2 weeks. Both times have been lies. Im at my wits end @EE
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lewis genney (@lewisgenney) reported@EE @EE still down! Please advise
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Freddie M 🇬🇧 (@Freddie1985039) reported@EE very disappointed with the new Smart Hub 6 Plus router. The BT router it replaced had a far better Wifi signal and now, every day it assigns various devices in our home with the same internal IP address which results in none of them being able to connect with doorbell.
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i'm not a battery for the matrix (@lowercase00) reported@robbopalmer @EE They seiously over charge newer companies charge a 1/4 of the cost to still be on the ee network.
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simon withers (@KalEl_WBS) reportedLooking at getting 5G fail over internet device from @Ubiquiti 5G max offers up to 3.4Gbps downloads over 5G and there’s my @EE only getting 65Mbps.
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JC (@jaykona3670) reported@EE I’m having problems with my broadband, tried to sort using the App but won’t resolve the issue. I work from home and dont really have time to be spending sorting out broadband issues. I’m new to EE following migration from BT and would appreciate some assistance with this
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KWAKU RONABELLINGHAM (@KyleStephen77) reported@iamdatdudeee @England @EE Retarded? Says someone who think Gordon was better than Konsa? You’re stupid
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ikraam (@ikraamdaanis) reportedThe @EE website is one of the worst websites I've ever used
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ENIC Out (@ENICout1) reported@Mikey_MFC @England @EE We have no hope for the World Cup. We’re ****.