EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hammersmith, Hounslow, Southall, Ealing, Wandsworth, Richmond, Twickenham, Weybridge, Fulham, Epsom, Sunbury-on-Thames, Brentford, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	Internet	2 days ago
Hammersmith	Total Blackout	2 days ago
Hounslow	Wi-fi	4 days ago
Southall	Internet	5 days ago
Hammersmith	Total Blackout	8 days ago
Southall	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Ronin Shaw (@RezxoShaw) reported 2 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  Stephen Tilney (@Stephen_Tilney) reported 4 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 5 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  John Want (@MontyWanty) reported 9 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

• 
  Lady Vix Seaxman (@VixSeaman) reported 10 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  Deborah Brown 🇪🇺 (@Streethats) reported 12 minutes ago from Hammersmith, England

  @EE morning... can't login to my account... any issues?

• 
  Vìncere. (@VictorJ1987) reported 20 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Jonathan Kelly (@JKBartsHeart) reported 23 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  Martin Tull (@MartinTull1) reported 23 minutes ago from Southall, England

  @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

• 
  Dave Ahern (@CorkGourmetGuy) reported 26 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  Luis Andrés (@Luis_AndresM) reported 31 minutes ago from Richmond, England

  @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

• 
  Dave Ahern (@CorkGourmetGuy) reported 31 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Mariam Michtawi (@MariamMichtawi) reported 31 minutes ago from Brentford, England

  @EE I did twice but still the same. It seems many are facing the same problem!

• 
  Dell Smith (@HowardDellSmit1) reported 35 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  Joe Wadsack (@vinesack) reported 43 minutes ago from Wandsworth, England

  I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

• 
  Andrea Gillis (@angegillis) reported 43 minutes ago from Lambeth, England

  @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

• 
  Kevin Nolan (@knolanuk) reported 43 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  Matias Cervi (@Tute) reported 47 minutes ago from Lambeth, England

  Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

• 
  Ewan Stevenson (@EwanJStevenson) reported 48 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Sam Tucker (@samgwentucker) reported 51 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah-Kimberley (@PlayforthSarah) reported 4 minutes ago

  @EE disgusting I have mobile, tablet, internet and tv with you yet can not access it. No one replies to DMs yet you continue to be happy to take payment from my account! Maybe it’s time I cancel direct debt let’s see how long it takes someone to reply then!!!

• 
  Gordon_Stewart ⚓ (@GordonStewart_) reported 5 minutes ago

  The mobile phone signal in the UK is abysmal. 2026 & struggle to get a signal. @EE

• 
  Alexia Da Silva (@AlexiaPRGal) reported 5 minutes ago

  3 calls to @EE & 2hrs spent trying to end my mobile contract & switch to PAYG. Rep said the switch would happen 29 March. It didn’t happen & I was charged £72.87 for April! It’s infuriating I can’t reach anyone reliable. Please HELP @EE #CustomerComplaint #customerservice #EE

• 
  ChrisM (@chrismaddison74) reported 6 minutes ago

  @EE android app is still down. Website keeps taking you to the app and the app doesn't work. Put your prices up by extortionate amounts and nothing works #ripoff prices.

• 
  Ian Wardell (@ian_wardell) reported 8 minutes ago

  @EE @EE This is stupid. Why the hell are you sending it to me at the *new* address?? I won't be bloody there for crying out loud! Does EE's stupidity admit of any limits??

• 
  Dave (@DEI_Bollard) reported 8 minutes ago

  @EE Your customer service used to be good. Then BT got involved. Now its all text messages and **** arsing about. I remember when I could call speak to a very helpful Irish person. Now its just about pleasing shareholders and not the paying customer. Good riddance wankers.

• 
  ⓦⓤⓧⓜⓔⓓⓘⓐ (@wuxmedia) reported 10 minutes ago

  @EE Hello? Anyone,? I got kids trying to study for a levels and I work remote. Annoyingly useless. Never an issue over ten years with BT here. Seems you take over and just continual issues. Just sort it out I don't want to call anyone just FIX THE ISSUE

• 
  Taylor (@dtaylor5633) reported 11 minutes ago

  @SJG1007 @EE Yeah my app is down too. Just when I need to use it. Forces you to sign in with new passcode then tells you "something isn't right"

• 
  Stuart Marshall (@MrMclarenNUFC) reported 12 minutes ago

  @EE I mean seriously, what is going on with the service around Shrewsbury? Paying full price and getting a 5th rate service. What’s going on?

• 
  Petunia (@Petunia01755853) reported 22 minutes ago

  @EE How incompetent are you people, had an account for 15yrs with 2 numbers, you still send the important information the the secondary number and not the primary one. ITS NOT THAT HARD TO FIX IS IT