EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hammersmith, Hampton, Ealing, Shepperton, Mitcham, East Molesey, Wandsworth, Feltham, Epsom, Kensington, Hounslow, and Southall.

City	Problem Type	Report Time
Hammersmith	Internet	1 day ago
Hammersmith	Internet	3 days ago
Hammersmith	Total Blackout	5 days ago
Hammersmith	Internet	8 days ago
Hampton	Phone	9 days ago
Hammersmith	Wi-fi	10 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Ewan Stevenson (@EwanJStevenson) reported 1 minute ago from Lambeth, England

  @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 4 minutes ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 7 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  Dave Ahern (@CorkGourmetGuy) reported 13 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  Shanny (@MissShannyToms) reported 13 minutes ago from Brentford, England

  @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

• 
  Paul Harris (@slowalloon) reported 15 minutes ago from Hounslow, England

  @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

• 
  veronique enright☀️ (@Veronique7) reported 17 minutes ago from Esher, England

  @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

• 
  Niki Hutchinson (@nikihutchinson) reported 18 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Joe Wadsack (@vinesack) reported 26 minutes ago from Wandsworth, England

  I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 26 minutes ago from Richmond, England

  @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

• 
  Lady Vix Seaxman (@VixSeaman) reported 28 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  TricolorGav (@gauravleo7) reported 28 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

• 
  Kevin Nolan (@knolanuk) reported 31 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  gillian nichols counselling (@NicholsGillian) reported 36 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  John Want (@MontyWanty) reported 42 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

• 
  Robert Dunford (@repd1975) reported 43 minutes ago from Esher, England

  Hi @EE is there an issue with sending texts in the SW London region right now?

• 
  Matias Cervi (@Tute) reported 43 minutes ago from Lambeth, England

  Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 45 minutes ago from Richmond, England

  @dmills87 @EE I agree with you, they should really support quick transfer!

• 
  Bridge🌼 (@rainbowfreak_x) reported 51 minutes ago from Hounslow, England

  @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

• 
  Dave Ahern (@CorkGourmetGuy) reported 58 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah loopy (@Sarahlewp) reported 4 minutes ago

  @EE your service is shocking, we were with plusnet, we get told we are now with you, we have tried to sort out where the equipment is, no luck, we try to cancel, and you say we are going to get charged a cancellation fee !

• 
  In Oxford (@Oxford_Life) reported 6 minutes ago

  @anon_opin Yup, Oxford's 5G signal - or lack thereof - with so-called "best coverage" @EE is atrocious even going around the city centre!

• 
  Liam (@kestrel89B) reported 8 minutes ago

  Hi. Been waiting +2 weeks for #EE to sort out a major issue. 2 handsets but set up incorrectly with data allowance. Called my #business account person. Not interested. Not his problem. Went in store. Not their #problem . Thing is, I will take this all the way! @EE

• 
  Jon Pitts (@briavelsjon) reported 10 minutes ago

  @JohnStokes0uk @EE More radio sites is not necessarily the solution to poor data speeds, if existing coverage levels are good.

• 
  𝙰𝚞𝚜𝚝𝚎𝚗 𝙼𝚊𝚝𝚑𝚒𝚎𝚜𝚘𝚗 (@AustenMathieson) reported 15 minutes ago

  @EE @giffgaff you must be aware of the scam company OnTopUp that uses your credentials to scam customers. We’ve had to TWICE cancel fake accounts in our names which we NEVER signed up for & they’ve taken money from both our bank accounts every month even after cancellation! We will be seeking legal advice against them & unfortunately you too as they are part of your circle.

• 
  Openreach (@WeAreOpenreach) reported 16 minutes ago

  @chrisdee2016 @EE the account holder, I'm afraid however to use an electric pole we do need a wayleave from the electricity board, there's no automatic right for us to use one of their poles unfortunately - if this is the issue then it will be something we'll be managing through your order (2/3)

• 
  Danielle Chaters (@daniellechaters) reported 18 minutes ago

  @EE is there something wrong with EE signal in DH3 area? My signal keeps dropping to no bars in my home where I’ve never had an issue before

• 
  Cate Hart (@CateTyduCymru) reported 18 minutes ago

  @EE I’ve done that, they opened a case, heard nothing since and internet been on and off since. I rely on the WiFi calling to talk to my oncologist each week. I pay over £30 per month for a service which doesn’t deliver. Got better service from BT copper wire!!!!!!!

• 
  Andy Smith (@asandysmith) reported 20 minutes ago

  @EE tried it same problem need to log in need a mobile

• 
  Martin Elliker (@MartinElliker) reported 24 minutes ago

  @EE so now two weeks since my BT broadband was changed to the faster 1.6 mb option and since the 22nd of July - 2whole weeks ago all I have had is apology after apology as to why when transferring from BT to EE things still haven’t been set up correctly- now I have to wait another 5 working days - so another week for a service was promised would be up and running after midnight on 23rd July - absolutely appalling service from a provider who apparently has been voted the vast for the last 25 year what a pile of 💩