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EE Outage Report in Kingston upon Thames, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 03/31/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: Wembley, City of Westminster, London, Islington, Kensington, Bermondsey, Croydon, Harringay, Greenford, Gerrards Cross, Fulham, Cricklewood, Hackney, Ealing and Paddington.

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City Problem Type Report Time
United KingdomTower Hamlets Total Blackout
United KingdomWembley Internet
United KingdomCity of Westminster Wi-fi
United KingdomLondon Internet
United KingdomWembley Internet
United KingdomIslington Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • VixSeaman Lady Vix Seaxman (@VixSeaman) reported from Richmond, England

    Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

  • TaniaTells Tania Hinds (@TaniaTells) reported from Lambeth, England

    @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

  • StuABedford Stuart A (@StuABedford) reported from Paddington, England

    Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.

  • craig_mcrae Craig McRae (@craig_mcrae) reported from Lambeth, England

    @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • wanderlaurst lauren (@wanderlaurst) reported from Wandsworth, England

    @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • NeilHadley2 CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England

    @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.

  • JKBartsHeart Jonathan Kelly (@JKBartsHeart) reported from Kensington, England

    @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Brian04117175 SonofScotland#screwwestminster (@Brian04117175) reported

    @EE Eh19 the signal is sh1t in the house got to stand in the chuffing garden no joke. Tell me what are the so called best network in the country gonna do about that?

  • kitbag86 kitbag ❤️ (@kitbag86) reported

    @EE is there any faults in the wr9 area? It he had terrible signal/service for 3 days now it’s now not allowing me to make a call?

  • PlayforthSarah Sarah-Kimberley (@PlayforthSarah) reported

    @DgtmooreNft @EE Goodluck Im still waiting for a deadlock letter to escalate a complaint about a lady called ashely making malicious calls to emergency services possibly costing someone's life by failing to read the word history in a conversation. They really don't care about customers only staff

  • AlanSmith156 🇺🇦 Alan Smith (@AlanSmith156) reported

    @EE My bill has increased 14.4% this month - my service has not. No 5G signal in Southend-on-Sea, not exactly an isolated rural community. Please justify this increase.

  • WeeJoJo_x Joanna MacLean (@WeeJoJo_x) reported

    @EE there has been no signal in the area HS3 3HP for a week now. Can you advise when this will be resolved?

  • 2020_livelife Harsha Patel-Shah (@2020_livelife) reported

    @EE if I remove notifications as I don't want to receive the emergency one on the 23rd April. Can you confirm my service will not be affected . I did not sign up to SPAM

  • PeterBezz PeteBez (@PeterBezz) reported

    @EE Your mobile broadband is terrible and have been waiting for over an hour for Lesley to get back to me. You make flash TV adverts claiming to be able to land a jumbo jet from a living room but fail to repair masts.

  • jsmgrantham Jacob Grantham (@jsmgrantham) reported

    @EE Is your network down in Westminster? Haven't had signal for several hours.

  • shayah32 shayah32 (@shayah32) reported

    @EE whats happening with the network in kt2 7qb area

  • iamtrist Trist (@iamtrist) reported

    @EE are you having issues with the iOS app? Mine is stuck on the splash screen. It doesn’t progress to many further