EE

EE Outage Report in Kingston upon Thames, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 02/05/2026 16:50

February 05: Problems at EE

EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: London, Croydon, Uxbridge, Southwark, City of London, Gerrards Cross, Kensington, Islington, Fulham, Hounslow, Richmond, Ruislip, Harringay, Ealing and Purley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomUxbridge Phone
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • ICEMAN2372 BRENDAN LEAHY (@ICEMAN2372) reported from Camden Town, England

    @EE @williamsonjosc1 Your Mobile DATA network is not working

  • LeeButterley utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.

  • canuckinlondon9 Cat (@canuckinlondon9) reported from Paddington, England

    @EE shocking customer service not sure why I have been a customer for 8 yrs and wasting time trying to get resolution

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄

  • GaryMcAllister Gary McAllister (@GaryMcAllister) reported from Camberwell, England

    Coverage a London Bridge is awful... @EE

  • CkCharika charika kiriwandala (@CkCharika) reported from Camberwell, England

    @EE please help Sri Lankan’s with call charges and msg rates. We need to check our families.

  • coffeemadman Jonathon Greenhow (@coffeemadman) reported from Lambeth, England

    Jeez the data speeds in London today on @EE have been so bad. It seems just all over it’s been slow.

  • harrypalmer628 Harry Palmer NHSLOVE (@harrypalmer628) reported from Camden Town, England

    @EE is there a problem with your top up voucher system my friend brought top up voucher tried twice to text it through and nothing

  • RichCroft87 RichieRich ✌🏻💚 (@RichCroft87) reported from Croydon, England

    @EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent

  • Ashishpatel1972 Ashish Patel (@Ashishpatel1972) reported from Croydon, England

    @EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!

  • Athemis2014 Alana H. #GTTO #JC4PM2019 (@Athemis2014) reported from Hackney, England

    @helensclegel @EE @Hyperoptic I understand, they should compensate you while you don't have service. At least

  • TBone1170 Tony L (@TBone1170) reported from London, England

    @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

  • icaruskarin Joshua Van Der Sluys (@icaruskarin) reported from Brentford, England

    Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭

  • owenden172000 Owenden (@owenden172000) reported from Hounslow, England

    @ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯

  • keritweet Keri Hudson (@keritweet) reported from Paddington, England

    Sharing is caring: switching from @EE to @ThreeUK is the worst decision I’ve made so far this year - the signal is shocking 😬. Sorry EE, I’ll see you in 9 months xx

  • Matty_Est1980 Matty (@Matty_Est1980) reported from Camden Town, England

    @EE I've spoken to about 12 people from EE so far! Asked for a PAC code got a PUK code. Had to go back only to be told i can't have a PAC code for 24 hours and they will ring my EE phone (That never works as EE is always down) to give it to me. lol You can't make this stuff up.

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • xbethanyjane_x beth🍉 (@xbethanyjane_x) reported

    @EE the networks been down in my area now for almost 3 days I can’t get any signal at all, I’m paying £87 a month for something I can’t use. Will I be entitled to any compensation?

  • RachelADarke Rachel Darke (@RachelADarke) reported

    Hi @EE - I see from my texts that I have been submitting complaints about my service since April 2018. I am completely tied in with you despite pleading with you to let me leave. Apparently there is work going on on masts near here and so I can't make calls, including

  • tonypcaterham Tony (@tonypcaterham) reported

    @EE That’s not much help as I do not have the cable from the previous phone. Why not just send a standard USB cable instead of the C?

  • frombullets2biz Jon Hilton (@frombullets2biz) reported

    Never thought I’d say it but might have to leave @EE as not able to find a suitable plan or match an offer online from another supplier. Who do you have a plan with and what’s the service like please

  • HuntedTeamNick HuntedTeamNick #BrexitIsACoup #SeriouslyAnnoying (@HuntedTeamNick) reported

    @EE Hi, please can help, our local tower has stopped working since just before 3.00 pm so have no internet or phone ? Currently in car on a hill ! Thanks !

  • Elliep_IAAHR Ellie (@Elliep_IAAHR) reported

    @EE just spoke to Scott in customer services and he was brilliant! Really went the extra mile to help me 🥰 #veryhappycustomer

  • MiguelH86318826 Miguel Henriques (@MiguelH86318826) reported

    @EE Hi, I'm having problems with my broadband since thrusday already spoke to costumer service (didn't help at all) and rang the broadband helpline... Got no answers and my Internet is still not working properly...

  • FVRaRenegade Chrissie (@FVRaRenegade) reported

    @EE can I have someone message me please. My mums phone is in my name, she decided to keep her phone and contract so I never looked into getting her a new one. A day after this months contract was paid from my account the phone started playing up and now can’t use it

  • HolliDillon11 Holli Dillon (@HolliDillon11) reported

    @EE what’s up with your customer service tech support line? Held for ages and was hung up on twice. Wanted to book an MOT, since I’m having battery issues randomly. Help? 🙏🏻

  • HenceVyW Shittykawa (@HenceVyW) reported

    @Kat3Pr3ston @EE @Nyilah It was my problem earlier, but luckily I fix it. What I did is simply long press the chrome and click 'App Info'. After that click uninstall update because that what causes your apps to crash. Hopefully this method helps, and i'm sure it will..