EE Outage Report in Kingston upon Thames, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: Wandsworth, Purley, City of London, Wembley, London, Hackney, Croydon, Southwark, Paddington, Waltham Forest, Islington, City of Westminster, Epsom, Uxbridge and Gerrards Cross.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Internet | |
| Purley |
Internet | |
| City of London |
Total Blackout | |
| Wembley |
Phone | |
| London |
Wi-fi | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Ari Gork
(@arigork) reported
from
Camden Town, England
@VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE hi, I have no signal in W5, is there a fault?
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE don’t forget that I warnn u guys #STAYAWAYFROMEE. I am yet get my refund which probably never happen It’s funny they are so keen when it comes to withdrawing but very reluctant in returning money they stole is’t a fact that’s stealing cos I didn’t g
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.
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Lady Vix Seaxman
(@VixSeaman) reported
from
Richmond, England
Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬
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OnlyGayWorthKnowing
(@HrHJamesKnight) reported
from
Spelthorne District, England
@EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE #customer don’t fall for “good morning and all that rubbish “we care I don’t think so trust me I got ripped off and they (EE)don’t even acknowledge fact that I was ripped off months after months. Stay away and go for Vodaphone or even lyca. P😎
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE yeah right again 😂😎😁some customer #service i’am sure it’s a corny joke cos I’ve lost out >500£DDand no chance that I will ever see my money u guys owe me if my SIM card was clone and used whose fault is it I did my part I still have crime no. Pervez
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE I was, but the signal seems to be back now. Thanks anyway!
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE Hi, the issue has returned. I have no service again.
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Michael Wilkinson
(@ThatMichaelW) reported
from
Camberwell, England
From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.
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Deborah Brown 🇪🇺
(@Streethats) reported
from
Hammersmith, England
@EE morning... can't login to my account... any issues?
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
@EE can you confirm why we have no signal in our area today TW16
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
@ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Bullock
(@JamieBullock91) reported
@EE your signal and coverage in Darlington is shocking calls disconnecting constantly signal is awful what do you plan to do about this put up with it for years and just gets worse ?
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Andrew Crome
(@Andrew_Crome) reported
@VodafoneUK just had a text claiming to be for you confirming I'd requested a network unlock code, despite being with @EE for past three years. Is this an error or some sort of attempted fraud?
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Katie Pybus
(@KatiePybus) reported
@EE data gifting is down....I'm out of data. How long til it's fixed?
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Johnathan Sia
(@John_Sia) reported
@EE VERY disappointed that my next day delivery replacement SIM that I asked for in-store on Tuesday (due to bureaucratic craziness from you and the DVLA - I didn't have this issue with Three) has failed to arrive even today
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Sam Livingstone
(@SamLivingstone_) reported
@EE Got the response. It was entirely pointless. Generic and glib. Allegedly, East Croydon and Clapham are areas you struggle to cover. No issues on a beach in Crete when coverage was provided by another company....
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Tōm Langdōn ™️
(@Timmytondall) reported
The woman who cold called me from @EE didn’t speak Italian and hung up on me. Bit rude.
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RhysHasSpoken
(@RhysHasSpoken) reported
@EE You wont be able to help unfortunately, due to a complete muck up by one of your staff, my account isnt upgradeable til after the 20th and even then, im not sure!
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Istvan Mates
(@MatesI) reported
@EE Hi, could someone help with amending an order placed yesterday and with a query, please?
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Nic
(@NicC28) reported
@EE transferred to you on Thursday, havent been able to use any data at all since, got new sim today its not working either and i cant get through on the phone. Need this sorted ASAP.
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Catherine Mela
(@Drcatherinem) reported
@EE after ringing discussing and ordering a sim for my teen to have phone for emergency calls to us- ee sent us a data only sim_ it's a phone ! They are for making calls!!! Now we discovered its impossible to cancel outside of 9_5mf _buck your ideas up