EE Outage Report in Kingston upon Thames, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at EE
EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: Tower Hamlets, London, Kingsbury, Hammersmith, Wembley, Wandsworth, City of Westminster, Croydon, Southwark, Hanwell, City of London, Hackney, Harringay, Camden Town and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Daniel Moon
(@dmoonuk) reported
from
Camden Town, England
@VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.
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Karen
(@Karen_1979) reported
from
Wandsworth, England
Why do I always have signal problems with @EE takes me ages to get on the internet and don't get me started with phone calls it's not really worth me making one.
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shezza_bezza
(@vodaka_orange) reported
from
Paddington, England
@EE & @BBCiPlayer both your service is seriously bad lately. Please sort it. I’m a paying customer.
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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shezza_bezza
(@vodaka_orange) reported
from
Paddington, England
@EE Your service is terrible tonight! @BBCiPlayer is constantly buffering!
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Borja Bilbao
(@Borja_Bilbao) reported
from
Hounslow, England
@EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.
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Mark M
(@DrunkRes) reported
from
Camden Town, England
@mrcjmartin And according to @ee no. Single sim only which doesn’t help if one wants to run a work Sim and personal sim on the same phone. 🤯
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Christopher A. Hamer
(@chrisahamer) reported
from
Paddington, England
@EE Ok, I’ll humour you and give it a go, though I am fairly positive that it’s a network infrastructure issue on your part - I.e not enough bandwidth but am happy to be proven wrong
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@TerrySpringer19 @EE My own personal phone and Sim cards. Still down.
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Peter Gannon
(@pjgannon) reported
from
Hackney, England
@EE I’ll take that as no then. Terrible customer service. I’ll go to OFCOM instead.
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough
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Maya Stone
(@elusivemoment) reported
from
Kingston upon Thames, England
@EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.
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Ben Wood
(@benwood) reported
from
Paddington, England
@drogersuk @Qualcomm_EU @Spotify @Qualcomm @oneplus @EE Nope. As far as I am aware there is no priority for 5G or degradation of 4G service. @MarcAllera made this very clear at the launch. It's also why I have tried it in three cities (Birmingham, Cardiff and London). @EE
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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ALRII
(@A_L_REID) reported
from
Islington, England
@EE Am I living in Mogadishu or Islington why do I have to stick my arm out the window for signal
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Fraser Hardy
(@FraserHardy_uk) reported
from
City of London, England
@EE why is your 4G in central London (Moorgate, Finsbury sq) area so slow and such low signal even outdoors. 4G speeds seem to be getting slower and slower in London.
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ALRII
(@A_L_REID) reported
from
Islington, England
@EE This is not a one off issue it is CONSTANT
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natasha browne
(@TashaBrowne) reported
from
Hillingdon, England
@paul2v @HillingdonNHSFT @EE I’ve no idea.....I never see anything on twitter until hours later...but I’m not bothered about it
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Vladimir Sivc
(@vladyhell) reported
from
Wandsworth, England
@EE broadband is down for me again in London, this is again a regular occurrance for me
EE Issues Reports
Latest outage, problems and issue reports in social media:
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The Professor
(@The_ProfessorUK) reported
@Connorh1991 @EE I've got the same problem. What did you do?
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Kathryn
(@kathm88) reported
@EE you have disconnected my dads pay as you go as he does not use it very often and is just for emergencies but I cannot contact customer service as your automated message needs a mobile but this is no longer active. How do we get this re connected ?
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darren shackleton
(@dazshackbwfc) reported
@H34th3r87 @EE I know they awful I upgraded my watch and they tried to charge me twice told them I already paid but they said have no record of payment in the end had to send them copy of my bank statement 🤬🤬🤬
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Jen
(@scrunchycherry) reported
@EE 4G signal outage in South Wales. When is this going to be fixed please?
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will
(@wnrj) reported
@EE a friend of mine has received a PS5 as he's put it on Facebook bragging about it and he's not even with the @EE network !
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Chris Hempsall
(@chempsall) reported
I can't log in to @EE, I can't register with @ee, and @ee haven't sent me a change password email. Online chat doesn't work and the phones aren't being answered. I've been a customer for a week, wondering if I made a mistake?
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#EndSWAT #ENDSARS
(@Always_vivian) reported
@EE Hi, I can’t log into my EE account. Neither on the app or website. I’ve had to uninstall the app and nothing has changed. Help please!
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@EE I want my PAC code I called customer services to speak to one of your agents and they told me that there is a technical issue with issuing PAC codes. Is this true?
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Kathryn 🎃👻
(@thegirlatthegig) reported
Anyone on @EE broadband got no internet? It’s been off an hour now 😩 (it’s on a @BT or @OpenreachHelp line though if there’s problems with them?)
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Jake
(@Jake_Fowler) reported
Never use @EE for anything! Absolute crock of ****!