EE Outage Report in Kingston upon Thames, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at EE
EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: Woking, Ealing, Southwark, London, Leatherhead, Fulham, City of Westminster, Tower Hamlets, Wandsworth, Harrow, Redhill, Hackney, Greenford, Wembley and Ashtead.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Phone | |
| Ealing |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| Leatherhead |
Internet | |
| Fulham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE I was, but the signal seems to be back now. Thanks anyway!
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Ari Gork
(@arigork) reported
from
Camden Town, England
@VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE guys stay as far as possible from EE before you know it they will find a way to rip you off I should have gone for Vodaphone they provide the best customer service and no hidden charges. Trust me now they say I was send statements I am so disappointed 😎
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE yeah right again 😂😎😁some customer #service i’am sure it’s a corny joke cos I’ve lost out >500£DDand no chance that I will ever see my money u guys owe me if my SIM card was clone and used whose fault is it I did my part I still have crime no. Pervez
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OnlyGayWorthKnowing
(@HrHJamesKnight) reported
from
Spelthorne District, England
@EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE hi, I have no signal in W5, is there a fault?
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Luis Andrés
(@Luis_AndresM) reported
from
Richmond, England
@EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE #customer don’t fall for “good morning and all that rubbish “we care I don’t think so trust me I got ripped off and they (EE)don’t even acknowledge fact that I was ripped off months after months. Stay away and go for Vodaphone or even lyca. P😎
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Deborah Brown 🇪🇺
(@Streethats) reported
from
Hammersmith, England
@EE morning... can't login to my account... any issues?
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Michael Wilkinson
(@ThatMichaelW) reported
from
Camberwell, England
From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE Of course have good night sleep 💤 don’t worry about poor customer your organisation ripped off😲😱
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE my point #they will do anything to get you as a customer and then you realise that you are f—k😎
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
@EE can you confirm why we have no signal in our area today TW16
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE don’t forget that I warnn u guys #STAYAWAYFROMEE. I am yet get my refund which probably never happen It’s funny they are so keen when it comes to withdrawing but very reluctant in returning money they stole is’t a fact that’s stealing cos I didn’t g
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE #Wellbeing that’s a 😂 I was scammed for > 6 m & during that time not a single statement message I am with V and I get post and other stuff I know I will never get my refund u guys owe me at least >400£ do the r thing admit I was gullible #EEstay away
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE Hi, the issue has returned. I have no service again.
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
EE Issues Reports
Latest outage, problems and issue reports in social media:
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journeyingjohn
(@journeyingjohn) reported
@EE Billing accuracy, customer service and competitive pricing are also all factors I consider... I'm no longer with EE and encourage others to assess your rip off pricing
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Jay
(@NotJayNow) reported
@LadyNatalieS @EE You haven’t got a bad bone in you narna xx
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Shedzy The Magnificent
(@Conners1234) reported
@EE How about just fixing the "major technical issue" that's STILL going on in my area!
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Peter Bartlett
(@P_Alexander40) reported
@jaysupershag @EE Me too. Found a decent @EE deal through MSE, which EE sponsor, but it is only available to new customers. The best offer to a long time customer like me for exactly the same deal was £224 more expensive. Joke.
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Ethos Therapies
(@ethos_therapies) reported
@EE There doesn’t appear to be any problems in the area with the signal but there is a huge new building going up opposite and someone suggested it is to do with BT although I don’t see how ? This has been for several weeks and incrementally gotten worse.
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danny
(@dannybradley05) reported
@EE is worst network ever !!!! Rang up 100 times since January for 40 minutes a time about my service had no help or nothing from them !!!!
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Lynn Macfarlane
(@LynnMac28) reported
@EE So just to clarify, as a payroll monthly customer I can stream the match on my phone with no impact on my data allowance and will not be charged anything additional for use better 6pm and midnight tmrw?
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KEV FROM DARLO
(@1969kevinharker) reported
@EE But it doesn’t work my iPad when I go upstairs **** service
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frank murphy
(@tandpsdada) reported
@EE Roaming charges?? Do you think your service is that good we will not leave? It's not. Spend your money on improving not stupid adverts.
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Jamie
(@jmouldingBRAND) reported
@Conners1234 @EE They had a major technical issue in my area last week. Now everyone has 5G on EE in my area. Might be a good thing.