EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hammersmith, Hampton, Ealing, Shepperton, Mitcham, East Molesey, Wandsworth, Feltham, Epsom, Kensington, Hounslow, and Southall.

City	Problem Type	Report Time
Hammersmith	Total Blackout	1 day ago
Hammersmith	Internet	4 days ago
Hampton	Phone	5 days ago
Hammersmith	Wi-fi	6 days ago
Ealing	Internet	6 days ago
Hammersmith	Total Blackout	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Dan Taylor (@danthomastaylor) reported 39 seconds ago from Lambeth, England

  Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

• 
  Kerry Harrison (@kerrylou94) reported 4 minutes ago from Southall, England

  @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

• 
  Dave Ahern (@CorkGourmetGuy) reported 4 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Gary Bott (@RevBott) reported 12 minutes ago from Kensington, England

  @EE are there any known issues of outage in West London? Been struggling since 2pm today

• 
  Sutton Carers Centre (@SuttonCarers) reported 13 minutes ago from Epsom and Ewell District, England

  @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

• 
  Pawlie (@Si11y3gg) reported 16 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Dave Ahern (@CorkGourmetGuy) reported 19 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Mohamed Mahdi (@Mohamed87268245) reported 21 minutes ago from Brentford, England

  @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

• 
  Niki Hutchinson (@nikihutchinson) reported 21 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Doug (@dougmortonagain) reported 24 minutes ago from Ealing, England

  @EE hi, I have no signal in W5, is there a fault?

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 25 minutes ago from Richmond, England

  @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

• 
  Jonny Pugsley (@jonathonfp) reported 32 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  john durant (@johndurant63) reported 36 minutes ago from Brentford, England

  @EE need help with upgrade phone not delivered

• 
  John Want (@MontyWanty) reported 37 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 38 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

• 
  Farhoud Chaparian (@ChaparianF) reported 48 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 48 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  shams (@SaaShamsu) reported 50 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  Chris Mason (@cmaso21) reported 57 minutes ago from Lambeth, England

  @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

• 
  Steve Murrell (@mobiasstrip) reported 59 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝕁𝕠𝕣𝕕𝕪 (@garynetchells) reported 4 minutes ago

  What is it with the infrastructure of mobile networks in the UK when you can get a signal - at all on a train?! Why is that? Why in 2026 with a digital generation can I not access an email on a train? It’s ridiculous @O2 @VodafoneUK @EE

• 
  Sarah Dixon (@SiDix67) reported 6 minutes ago

  As I am having one of "those" days... a) Why does it take a GP 2 days to issue a prescription when the system was made digitial to "streamline" the service? b) @EE Have you any idea just how frustrating your diagnostic bots are when your issue does not fit a "box"?

• 
  ThatSpicyDragon🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 Arcane fumbled (@ThatSpicydragon) reported 9 minutes ago

  @EE FIX YOUR ****!

• 
  Math (@inlandtaipan1) reported 9 minutes ago

  @EE on my 40min train journey from central London to kent just now, i had data availability for about 10mins in total. As an EE customer, your 4G/5G data coverage is utterly atrocious.

• 
  Kate (@KatieBrownriggg) reported 10 minutes ago

  @EE hi, why is it when customers use an offer from a third party website to get their broadband with you - you then cancel it? Apparently you’re cancelling 2 out of 3 people who do this so it feels like i’ll be wasting my time if I sign up?

• 
  Graham Mcgreavy (@Grahammcgreavy) reported 10 minutes ago

  When will @EE do something regarding the amount of scam/ spam calls I receive via their service on our mobiles ? I dont pay for this 🤬🤬

• 
  Derek (@DerekAllan61) reported 12 minutes ago

  After more than 2 weeks of hassle at least, a dozen calls to customer service { 6+ hours }, 2 failed orders. @EE offer me a contact that any mug punter would be offered on the website 😡 14 years with them, currently 4 lines. These bastards offer horrendous customer service

• 
  Darrell fletcher (@Fletchmeister81) reported 14 minutes ago

  @EE Its ok, after the last few months of poor service etc, ive decided that all phones will be cancelled when i can get the iphone 18, @O2 seem to be the best so far. You really need to train your instore staff and phone staff. Only decent store staff was ava in trafford centre

• 
  Katy Parkes (@KatyParkes) reported 14 minutes ago

  Does @EE tv have an issue, channels not working and getting signal!?

• 
  Mark Randall (@MarkyTalk) reported 15 minutes ago

  Very disappointed with @EE. It seems like being a loyal customer since the Orange days counts for nothing.