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EE Outage Report in Kingston upon Thames, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 01/11/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: London, Hayes, Islington, Southwark, Croydon, Hammersmith, Hackney, Wembley, City of London, Weybridge, Beckenham, City of Westminster, Ealing, Hounslow and Leatherhead.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomHayes Wi-fi
United KingdomIslington Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomCroydon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • Borja_Bilbao Borja Bilbao (@Borja_Bilbao) reported from Hounslow, England

    @EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.

  • FraserHardy_uk Fraser Hardy (@FraserHardy_uk) reported from City of London, England

    @EE why is your 4G in central London (Moorgate, Finsbury sq) area so slow and such low signal even outdoors. 4G speeds seem to be getting slower and slower in London.

  • pjgannon Peter Gannon (@pjgannon) reported from Hackney, England

    @EE I’ll take that as no then. Terrible customer service. I’ll go to OFCOM instead.

  • A_L_REID ALRII (@A_L_REID) reported from Islington, England

    @EE This is not a one off issue it is CONSTANT

  • dmoonuk Daniel Moon (@dmoonuk) reported from Camden Town, England

    @VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.

  • Karen_1979 Karen (@Karen_1979) reported from Wandsworth, England

    Why do I always have signal problems with @EE takes me ages to get on the internet and don't get me started with phone calls it's not really worth me making one.

  • elusivemoment Maya Stone (@elusivemoment) reported from Kingston upon Thames, England

    @EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.

  • tpotter2890 Timothy Potter (@tpotter2890) reported from Kensington, England

    Another awful day of disrupted broadband service from @EE in central London. I suspect the excuse today will be the weather.

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.

  • benwood Ben Wood (@benwood) reported from Paddington, England

    @drogersuk @Qualcomm_EU @Spotify @Qualcomm @oneplus @EE Nope. As far as I am aware there is no priority for 5G or degradation of 4G service. @MarcAllera made this very clear at the launch. It's also why I have tried it in three cities (Birmingham, Cardiff and London). @EE

  • chrisahamer Christopher A. Hamer (@chrisahamer) reported from Paddington, England

    @EE Ok, I’ll humour you and give it a go, though I am fairly positive that it’s a network infrastructure issue on your part - I.e not enough bandwidth but am happy to be proven wrong

  • DrunkRes Mark M (@DrunkRes) reported from Camden Town, England

    @mrcjmartin And according to @ee no. Single sim only which doesn’t help if one wants to run a work Sim and personal sim on the same phone. 🤯

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @TerrySpringer19 @EE My own personal phone and Sim cards. Still down.

  • vodaka_orange shezza_bezza (@vodaka_orange) reported from Paddington, England

    @EE & @BBCiPlayer both your service is seriously bad lately. Please sort it. I’m a paying customer.

  • TashaBrowne natasha browne (@TashaBrowne) reported from Hillingdon, England

    @paul2v @HillingdonNHSFT @EE I’ve no idea.....I never see anything on twitter until hours later...but I’m not bothered about it

  • vladyhell Vladimir Sivc (@vladyhell) reported from Wandsworth, England

    @EE broadband is down for me again in London, this is again a regular occurrance for me

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough

  • A_L_REID ALRII (@A_L_REID) reported from Islington, England

    @EE Am I living in Mogadishu or Islington why do I have to stick my arm out the window for signal

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • vodaka_orange shezza_bezza (@vodaka_orange) reported from Paddington, England

    @EE Your service is terrible tonight! @BBCiPlayer is constantly buffering!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GregorClemens82 Gregor Clemens (@GregorClemens82) reported

    @EE Well, that doesn’t really help me getting my broadband back, does it. Without broadband I can’t do my job and therefore can’t earn any money. EE’s inactions are putting my livelihood ad risk. So please sort it out today

  • ViXenTallulah86 Victoria Elizabeth (@ViXenTallulah86) reported

    @EE I have internet with you and was left for a month with no broadband which left me with no phone as i have no signal in my house and i dont want this to happen again so want a company that can provide signal coverage within my house

  • NickS1215 Nick (@NickS1215) reported

    @EE It’s still in contract so they can’t do it. No trouble, it’s taken and hour and a half and still no further forward. She is now looking to move providers due to the shambles the EE shop originally did. When she rang up last year they said it was a good way it had been done.

  • JoshGranelli Joshua Granelli (@JoshGranelli) reported

    Another price increase from @EE and my nan still can't get a signal from inside her house! #shambles

  • Miss_FionaM Fiona (@Miss_FionaM) reported

    @EE Yes I have done that. Repeatedly. Which is why I'm slightly concerned. Never not had emails before.

  • Alexsandrah_G Alexsandrah (@Alexsandrah_G) reported

    @EE so I can’t call certain number including customer service what is this please!

  • Rangitaylor03 kyle lewis taylor (@Rangitaylor03) reported

    @EE Why can’t I make calls? Is your network down

  • dementeddemon Adam Hale (@dementeddemon) reported

    @EE I won’t be renewing my contract again with you guys. Horrible customer service. Terrible experience recently. Shame how you treat long time customers.

  • wb2010x WHBrown (@wb2010x) reported

    @EE My pay as you go account's data is disappearing whether I am online or not! What is happening, please??? This has never happened before, please advise!!

  • FergusNicoll Fergus Nicoll (@FergusNicoll) reported

    @EE Why do you pretend to have a "Live Chat" for Technical Support when every single option available comes up with "Sorry, we aren’t able to assist with your query on chat"???