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EE Outage Report in Kingston upon Thames, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 01/13/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: London, Croydon, Wandsworth, Hammersmith, Southwark, Waltham Forest, Fulham, Purley, Hackney, City of London, Wembley, Hayes, Islington, Weybridge and Beckenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomCroydon Internet
United KingdomWandsworth Wi-fi
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomHammersmith Internet

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • kerem6okce KG (@kerem6okce) reported from Hackney, England

    He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.

  • ANOBRAINHOLLY holly (@ANOBRAINHOLLY) reported from Hounslow, England

    hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

  • k1rtk Kurt Kiefer (@k1rtk) reported from Ealing, England

    @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

  • Azer__Turan Azer Turan (@Azer__Turan) reported from City of London, England

    I want my bill fixed. I was able to start using my number today. It's your employees ' fault. I've been waiting for my number to move since February 3rd @EE #ee #problem #complaint #oxfordstreetEEdealership #Customersatisfaction

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Croydon, England

    So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice

  • Azer__Turan Azer Turan (@Azer__Turan) reported from Camberwell, England

    @EE @EE help me! I have a problem. I want to transfer My number at 3.February but stil have not. And has given a temprorary number but not active. I can not use #ee

  • ponkysue2 ponkysue (@ponkysue2) reported from Hounslow, England

    @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Croydon, England

    So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Croydon, England

    @EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz

  • yehbmb Kirua (@yehbmb) reported from Islington, England

    @EE hey no service since this morning

  • Beige29 DarkBeige (@Beige29) reported from Merton, England

    Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

  • CoopersCoffee Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England

    @EE Help I can’t get travel data pass to work online 🙄 & your offices are shut

  • DKaretsos dominnique karetsos (@DKaretsos) reported from Richmond, England

    @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Hackney, England

    Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare

  • David25892 David (@David25892) reported from Lambeth, England

    @EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.

  • Taimsss Taimour (@Taimsss) reported from Camberwell, England

    @EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #

  • AzzyChill 🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • peter33266430 peter (@peter33266430) reported from Hillingdon, England

    @EE EE have completely messed up my bill again I just can’t believe it’s dressing me out , £129 for 1 month when I have unlimited minutes unlimited txts and unlimited Data I rang customer service she’s confused aswel so I don’t know what to do

  • smartpicsuk The Burtons (@smartpicsuk) reported from London, England

    @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • natnifp fintan Pritchard (@natnifp) reported

    So @EE allowed scammers to order an iPhone and upgrade my contract with nothing but my name and number. Legitimized the scammers by confirming it was EE contacting me. Stated it will take 72 hours to fix my account by which time my account will lapse. Oh and Can't offer a thing

  • Monkey_UK Laura Monk (@Monkey_UK) reported

    @EE @virginmedia Had an issue with EE 4.5hrs later I’m still waiting for any response. I’m on hold. No one has answered my tweets. Also had an issue with VM. Contacted via Twitter. 15mins later all sorted. Who am I recommending to anyone?

  • SheninAmaraDJ Shenin Amara  HousePassion.TV📺 5th God 🦉 (@SheninAmaraDJ) reported

    @sambeachdj @EE It’s worse if I hang up now

  • RyanhasanEV Ryan (@RyanhasanEV) reported

    @EE my perks code isn't working can you help please

  • steviebrewer741 steviebrewer74exe (@steviebrewer741) reported

    @EE when you have been a loyal customer for over 8 years running 3 contracts and every day I need to talk to a human being you are always having a high number of calls??? Lies

  • BEzzer3 B Ezzer (@BEzzer3) reported

    @annajanesearle @EE Had a chat with an advisor it has been passed to tech department so they can see if a fix is needed.

  • hana92797807 hana (@hana92797807) reported

    @EE Hi, I am on a smart benefits contract and have been trying for the last couple of weeks to switch to international roaming but there is no easy way to do it. Please can you help??

  • steviebrewer741 steviebrewer74exe (@steviebrewer741) reported

    @EE 40 minutes waiting for a human I know you are not that busy you are a awful company if Kevin bacon knew how bad you treat loyal customers he would not be happy

  • HaiJess_ Jessica 🌈 (@HaiJess_) reported

    Just as well I didn’t stream this evening guys @EE servers appear to be down!!

  • 2Dope Marcus (@2Dope) reported

    @EE @EE Contacted customer services and they said the only option is to return the phone, cancel the upgrade plan, wait 14 days and then take out a new upgrade with whatever offers they have on at the time & of course they are no longer running the same offers...