EE Outage Report in Kingston upon Thames, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: Hammersmith, Hounslow, London, Wembley, Mitcham, Wandsworth, Croydon, Woking, Southwark, Gerrards Cross, Paddington, Richmond, City of Westminster, Waltham Forest and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Total Blackout | |
| Hounslow |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Wembley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Michael Wilkinson
(@ThatMichaelW) reported
from
Camberwell, England
From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Ari Gork
(@arigork) reported
from
Camden Town, England
@VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE hi, I have no signal in W5, is there a fault?
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OnlyGayWorthKnowing
(@HrHJamesKnight) reported
from
Spelthorne District, England
@EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.
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Lady Vix Seaxman
(@VixSeaman) reported
from
Richmond, England
Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬
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Jonathan Kelly
(@JKBartsHeart) reported
from
Kensington, England
@calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do
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Deborah Brown 🇪🇺
(@Streethats) reported
from
Hammersmith, England
@EE morning... can't login to my account... any issues?
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Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE don’t forget that I warnn u guys #STAYAWAYFROMEE. I am yet get my refund which probably never happen It’s funny they are so keen when it comes to withdrawing but very reluctant in returning money they stole is’t a fact that’s stealing cos I didn’t g
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE I was, but the signal seems to be back now. Thanks anyway!
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE Hi, the issue has returned. I have no service again.
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
@ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
@EE can you confirm why we have no signal in our area today TW16
EE Issues Reports
Latest outage, problems and issue reports in social media:
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james
(@mhh02) reported
@EE The problem is you pushed me to get a new box as my signal dropping and I can’t even watch tv over my 4 G I dropped 2 calls while I was talking to you it so bad
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HPE Automotive
(@danwebster4130) reported
@EE is your network down? Can’t make calls or use data, can’t call 150 either
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Cataleiah 🧸
(@CataleiahGrace) reported
O2 needs to close down and invest into their connection for a year then come back. This is so horrendous. Me and my friends and family with o2 can’t use our phones so what we paying for? @EE please save me
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Zubz
(@zubz76) reported
@EE right now CANT MAKE CALLS ON EE IN MANCHESTER CUTS OUT AFTER 7 SECONDS M17 POST CODE PLZ HELP
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Alan Epton
(@rexxcalibur) reported
@EE Tell me about it! Who do you support James?
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Daniel Emmerson
(@greyskies66) reported
@EE is there a known issue with EE network in Edinburgh? My reception / connection has been extremely poor for weeks and in some areas the network connection is now almost non existent.
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Davina
(@Dave384) reported
@Peter_D_Holt @O2 That’s what I’m going to do sams on @EE been losing signal for a while now it just goes off completely
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james
(@mhh02) reported
@EE I am going to but now o can’t even watch a program I been wanting to watch as the speed that bad
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ally brown
(@ally311277) reported
@EE any chance of telling us when the signal in postcode pa21 will be sorted? Been over a week now and still the “8 hour” guff on your website.
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Lee
(@Hotwheels_1978) reported
@EE Wondering why I can’t get a signal at train stations bham new street or moor street with ee?