EE Outage Report in Kingston upon Thames, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: City of London, Guildford, London, Southall, Southwark, Hounslow, Waltham Forest, Croydon, Hackney, Brentford, Paddington, City of Westminster, Camden Town, Harringay and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Life of Nads
(@life_of_nads) reported
from
City of London, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
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Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service
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Life of Nads
(@life_of_nads) reported
from
Islington, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭
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Stephen McGlynn 🏴
(@StephenMcGlynn) reported
from
Merton, England
@EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService
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Chris
(@MrChris62) reported
from
Guildford, England
Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE Is it any wonder I'm leaving your two bob network!
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Chris
(@MrChris62) reported
from
Guildford, England
From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere
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Alicia
(@westiee) reported
from
Richmond, England
@EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP
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MelancholyWolf
(@ItsIyke_) reported
from
Merton, England
@EE hey the green light is on my router but the broadband is down. None of my devices can connect!
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Trevor Benton
(@TrevBenton79) reported
from
City of London, England
@EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice
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Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK
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MΔTT WY∆TT
(@MattWyattUK) reported
from
Ealing, England
Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.
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DAWN4IoE
(@Dawn4Io) reported
from
Camden Town, England
@NoServiceHereUK no data on Euston platform despite good signal on @EE
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HaflaNextDoor
(@iKaremk) reported
from
Hillingdon, England
@EE hi I need some help with my account
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
@EE we have terrible signal in sm6 can u update
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Martin Dynan
(@Dynan5) reported
from
Croydon, England
@EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE What email address do I send my 30 days notice to cancel my contract
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A girl has no name 🐺⚔
(@rustykidneys) reported
from
Camden Town, England
@EE Thank you. Your team member was great. My mum was on the train home and couldn't call herself, and my stepdad's phone kept losing signal, so I had to on her behalf. I was afraid this was going to be a problem but he was very sympathetic and sorted it out.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Evan Sloss
(@WESloss) reported
@EE and @MarcAllera so another day goes by and #EE still hasn't resolved the problem. I am still waiting for my call that was promised by 15:00 last Thursday. Great way to treat a customer that has been with Orange/EE for 20 years!
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Dimplesimon
(@Dimplesimon16) reported
@EE If I go to the park to eat my sandwich in peace, I won't get jealous about a poxy network deal from EE. Eating, breathing fresh air and watching life is more enjoyable than a stupid phone. Get a life phone drones!
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vukubulur
(@vukubulur) reported
@EE Passed 7 weeks I tried countless times to contact you through 'Let's Chat' on your website. I've been billed twice as much as the initially agreed amount. Even though I am not in my flat !!! I REQUESTED TO CANCEL BEFORE. YOU DON'T LEAVE ME ANY OTHER OPTION THAN CANCELLING MY DD.
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Ims
(@iakhtar1) reported
@EE @oppo Vodaphone have much better deals and service for Oppo phones. EE are a money hungry company who don't give a damn about their customers. Look at other networks, I completely regret being manipulated into extending my contract. The worst Network in the UK!
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Chris Harrison
(@LFC_Chris) reported
@EE Hi, How do I find out if I can leave my contract without incuring charges, I started a SIM only deal a while ago and I dont think I was tied down to a monthly fixed term
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Ben M
(@only1beno) reported
@EE Currently been waiting 36 mins for an advisor to answer.... must say, by far the worst customer service experience I’ve had to deal with... and I deal with @VodafoneUK regularly.
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Martin Lewis
(@MartinJL7) reported
What's wrong with EE network today around Cardiff..constantly down.. @EE
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VXR Dave
(@mobile_smith) reported
@EE What issues do you have with 4g Internet Connections in the WS124TT area. Both my Mobile and BT Mini Hub have dropped to 1.5Mbps and below. What can you do..?
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Gillian Caulfield ♥
(@BigBird__) reported
@EE Been 4G Broadband with you since December 2020 & until now it’s been great. Since 6th March the signal has dropped - called to report but told no issues & really struggling to work from home now #help #eebroadband
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Ben M
(@only1beno) reported
@EE This is correct. Since starting the contract I have had nothing but poor service.Each time to be told it’s a mast problem near me.... Now I am finding out this has never been the problem,and infact it’s just a terrible reception area.