EE Outage Report in Kingston upon Thames, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at EE
EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: Harringay, London, Hackney, Hanwell, Croydon, Hammersmith, Southwark, Camden Town, Hounslow, Islington, Paddington, City of London, Wembley, Gerrards Cross and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| City of London |
Wi-fi | |
| Harringay |
Internet | |
| London |
Phone | |
| Hackney |
Phone | |
| Hanwell |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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MazDOz 💙🏴☠️🚭♍♀️💯
(@OzmaLionheart) reported
from
Camberwell, England
@EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.
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Martin Tull
(@MartinTull1) reported
from
Southall, England
@EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.
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Joe Wadsack
(@vinesack) reported
from
Wandsworth, England
I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with upgrade phone not delivered
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The Hon.
(@Star_Stef) reported
from
London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with phone not delivered
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Mark S
(@whiskey_soaked_) reported
from
Camberwell, England
@England @BukayoSaka87 @EE Now replace **** for brains Southgate
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🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
from
Lambeth, England
It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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MarleneJohnson
(@MGVanessaJ) reported
from
Southall, England
When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.
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Stephen Tilney
(@Stephen_Tilney) reported
from
Kingston upon Thames, England
@EE Still no "Call Back".... Perhaps the signal is poor ?!
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
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✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@EE I'm currently receiving no service in southeast London. Is there an outage?
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks
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Rossy Smith
(@Rossy_smith) reported
from
Paddington, England
@VodafoneUK contract up today with 3 phones. Spoke to 3 customer services advisors last week all were meant to call me back. None did, looks like I’ll be joining @EE or Sky. 17 years of custom lost.
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Bobby Chakraborty
(@Boblex) reported
from
Hackney, England
@EE is there a problem in the N16 area. My signal being awful for the last few days
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James Shanks
(@Jashanks79) reported
from
Hackney, England
Orders an iPhone 14 pro max upgrade from @EE on the phone after a beyond woeful retail store experience. Told it would be delivered today. Now told it’s not and no idea when. That’s a day off wasted. Thanks EE for reminding me of woeful service.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew j
(@andyj2222) reported
@HA11NNH @EE O2 are just as poor
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Mapps6
(@Mapps66) reported
@EE online I can’t seem to carry over my current health service discount on to a new upgrade? Can anyone help?
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Bigphilps
(@BIGPHILPS) reported
@VodafoneUK terrible service from Vodafone. Wife has been a customer for 10+ years. Refused to try and match an offer from carphone warehouse for a Vodafone deal. PAC number now requested. @EE what are you offering.
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Casey
(@CaseeyJames) reported
@EE Customers suffering but upping their phone bill by £6 will help them financially 👍🏽 making me hate Kevin bacon even more
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Rebecca Letchford
(@RebeccaLetchfo2) reported
@TheSun @EE @DailyMailUK Disgusting that EE network been down since 18th feb, no network coverage, have contacted EE 3 times have 5 devices that can not be used, partner house bound cant contact, all the help I got was EE trying to sell me broadband to rectify their problem
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A bloke from Norwich
(@FoolFromTheHill) reported
@EE Hi… could you explain why my upload speeds have dramatically reduced in the last week? I am using a SIM only as mobile broadband (remote location) and am, only getting 1.75-2mb upload speeds with 43mb down. Last week upload was high 20s mb/s. Location NR14
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jane dyer
(@marketingjd) reported
@EE I can’t seem to get your help/contact us number to work and you owe me quite a lit of money!!
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Chris Ryan
(@chrisferryan) reported
@EE how do I get live chat support on your website please?
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Muddy Waters
(@vochey88) reported
@EE Hello, I've had my phone less than a month and you are increasing the price by 9.3% i don't think that is fair and only got the phone as it was in budget. Can i cancel it and return it?
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🐝
(@joshizara) reported
@EE Why am i not able to contact via telephone your customer service? Both contact by phone via app or 150 doesn’t work?