EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Wandsworth, Hammersmith, Feltham, Epsom, Ealing, Kensington, Hounslow, and Southall.

City	Problem Type	Report Time
Wandsworth	Internet	7 hours ago
Hammersmith	Phone	2 days ago
Hammersmith	Internet	5 days ago
Feltham	Internet	6 days ago
Feltham	Total Blackout	11 days ago
Epsom	Total Blackout	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Chris Mason (@cmaso21) reported 9 minutes ago from Lambeth, England

  @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

• 
  Mohamed Mahdi (@Mohamed87268245) reported 12 minutes ago from Brentford, England

  @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

• 
  Cheryl Cavanagh (@xchezzacx) reported 13 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  john durant (@johndurant63) reported 16 minutes ago from Brentford, England

  @EE need help with phone not delivered

• 
  Mariam Michtawi (@MariamMichtawi) reported 17 minutes ago from Brentford, England

  @EE I did twice but still the same. It seems many are facing the same problem!

• 
  Walee (@thebrownmayn) reported 19 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  TricolorGav (@gauravleo7) reported 21 minutes ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

• 
  Farhoud Chaparian (@ChaparianF) reported 22 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported 24 minutes ago from Brentford, England

  @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

• 
  TricolorGav (@gauravleo7) reported 27 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

• 
  Ewan Stevenson (@EwanJStevenson) reported 32 minutes ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

• 
  Steve Fisher (@221Sociopath) reported 38 minutes ago from Brentford, England

  I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

• 
  john durant (@johndurant63) reported 39 minutes ago from Brentford, England

  @EE need help with upgrade phone not delivered

• 
  Shanny (@MissShannyToms) reported 39 minutes ago from Brentford, England

  @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

• 
  Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported 42 minutes ago from Southall, England

  @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

• 
  Dave Ahern (@CorkGourmetGuy) reported 45 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  Mohamed Mahdi (@Mohamed87268245) reported 45 minutes ago from Brentford, England

  @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

• 
  MarleneJohnson (@MGVanessaJ) reported 50 minutes ago from Southall, England

  When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 54 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  Martin Tull (@MartinTull1) reported 58 minutes ago from Southall, England

  @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stu (@Teddybear55150) reported 2 minutes ago

  @EE Can’t be that concerned or you wouldn’t have a 45min wait time to speak to someone or just get fobbed off with a cheap AI bot that just repeats the same questions. Very poor

• 
  🏳️‍🌈L🏳️‍🌈 (@LewisKS81) reported 3 minutes ago

  The irony of @EE advertising 5g+ when they can’t even support 4g or 5g in London

• 
  NAWF 5 (@dontaketheMIK) reported 5 minutes ago

  @EE you sure you’re the leading network in the UK cause you couldn’t cover a homeless person ! Sort out your “5G” literally have to rely on WiFi all the time

• 
  Martin scott (@Martinscott1967) reported 7 minutes ago

  @DerekAllan61 @EE I think it’s across the board with the customer services mate,everyone you have to contact is a nightmare

• 
  Stu (@Teddybear55150) reported 9 minutes ago

  @EE customer service is sooo bad ! Time to move to a better provider

• 
  Gordon Marino (@GordonSMarino) reported 9 minutes ago

  Over two weeks since I wrote to @EE customer services about my account and not even the courtesy of a reply. Phone huge waits, web doesn't work, app wont recognise my account and now ignoring letters. Awful service. Time to contact ombudsman I think.

• 
  🗽💋Michelle💙😎 (@ChelBelle1983) reported 11 minutes ago

  @ee how am I supposed to pay my phone bill when the app has been down for about a week?

• 
  Sarah 🏎️🐎👾⚽ (@SJG1007) reported 17 minutes ago

  @MrMclarenNUFC @EE Absolutely agree with this! Terrible mobile coverage no matter where I seem to be!

• 
  n (@nigsnooker) reported 19 minutes ago

  @EE @GaryGaryweir11 Why is there so many issues with EE on twitter problems with everything like signals,bills, broadband etc so EE do something

• 
  Kev (@vpharm) reported 20 minutes ago

  @EE ee are aiding criminals. They allowed someone to claim to live at my address! They have NEVER lived in my community let alone my HOME! EE are doing this on purpose & EE should be fined!