EE Outage Report in Kingston upon Thames, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at EE
EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: City of London, Guildford, Harringay, London, Wembley, Southall, Southwark, Hounslow, Waltham Forest, Croydon, Hackney, Brentford, Paddington, City of Westminster and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.
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Cat
(@canuckinlondon9) reported
from
Paddington, England
@EE shocking customer service not sure why I have been a customer for 8 yrs and wasting time trying to get resolution
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Kelly Kilner
(@KellyKilner) reported
from
Lambeth, England
Customer service versus transactional sales service. There’s a difference. @EE poor show EE
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Matty
(@Matty_Est1980) reported
from
Camden Town, England
@EE I've spoken to about 12 people from EE so far! Asked for a PAC code got a PUK code. Had to go back only to be told i can't have a PAC code for 24 hours and they will ring my EE phone (That never works as EE is always down) to give it to me. lol You can't make this stuff up.
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charika kiriwandala
(@CkCharika) reported
from
Camberwell, England
@EE please help Sri Lankan’s with call charges and msg rates. We need to check our families.
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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BRENDAN LEAHY
(@ICEMAN2372) reported
from
Camden Town, England
@EE @williamsonjosc1 Your Mobile DATA network is not working
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Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE my phoned not working again 2nd time this week
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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RichieRich ✌🏻💚
(@RichCroft87) reported
from
Croydon, England
@EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent
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Owenden
(@owenden172000) reported
from
Hounslow, England
@ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯
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Jonathon Greenhow
(@coffeemadman) reported
from
Lambeth, England
Jeez the data speeds in London today on @EE have been so bad. It seems just all over it’s been slow.
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘
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Joshua Van Der Sluys
(@icaruskarin) reported
from
Brentford, England
Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭
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Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.
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Keri Hudson
(@keritweet) reported
from
Paddington, England
Sharing is caring: switching from @EE to @ThreeUK is the worst decision I’ve made so far this year - the signal is shocking 😬. Sorry EE, I’ll see you in 9 months xx
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!
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Harry Palmer NHSLOVE
(@harrypalmer628) reported
from
Camden Town, England
@EE is there a problem with your top up voucher system my friend brought top up voucher tried twice to text it through and nothing
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Alana H. #GTTO #JC4PM2019
(@Athemis2014) reported
from
Hackney, England
@helensclegel @EE @Hyperoptic I understand, they should compensate you while you don't have service. At least
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Deb H
(@Miss_Higgs) reported
@eww_williams @EE Same! apparently it's a known problem others have reported, was told to keep trying over next 48-72 hours... i'm in 12 day cooling off period so fingers crossed it's sorted before i have to go elsewhere
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Ex Kalidu
(@Tsush1maGHOST) reported
@LordxChaos @SuckerPunchProd @EE Tlou2 and bad game? I disagree, but it's funny to see you hating on this game under a post that doesn't have to do anything with it. (Still a masterpiece imo)
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Ashley
(@TheOneAshMan) reported
@UKgypsy77 @EE @flickham You directly responded and attacked a singular network. Why not tag all of them and say the same thing?
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🐙Hessian Qrow🐙
(@LordxChaos) reported
@Tsush1maGHOST @SuckerPunchProd @EE Bad games tend to leave a bad taste in your mouth
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Victoria Elizabeth
(@ViXenTallulah86) reported
@EE after months of problems with broadband its finally up & running properly apart from upstairs, it very rarely works properly. Why is this? I only have a little house surely it should work properly throughout?
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Peter Bennett
(@botrash) reported
Absolutely baffling this - @ee are literally willing to lose a customer of 20 years rather than offer the same deal as a new customer. Even Cancellations aren't offering to match! Enjoy when new customer jumps ship again in 2 years and those willing to stay have been driven away!
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darren
(@diggyjones27) reported
@oneplus @EE I have a OnePlus 7 pro T and WiFi calling never works. I've had replacement sim cards which haven't helped. I changed my phone briefly and had no problem. Can you help me
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Peter Bennett
(@botrash) reported
from
Leeds, England
@tonywaters @EE Exactly. I'd happily pay the extra £2 a month if that was the going rate, but I'm not being ripped off to fund cheap deals for people who bounce network every year. I've shown I stick with companies that treat me right, so if they lose me they'll never get me back!
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Tony Waters
(@tonywaters) reported
@botrash @EE Watching this with interest for my own renewal. If you can't get the same deal as a new customer after 20 years custom, then I'll be considering my own options.
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Sally Gibney
(@salgibbo) reported
@EE I spoke to an EE advisor earlier this week to cancel 4 x SIMs on my A/C within the 14 day cooling off period after numerous errors in setting the account up. 3 of the SIMs seem to have been cancelled but 1 is still remaining pls can you help to sort this?