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EE Outage Report in Kingston upon Thames, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 01/20/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: Camden Town, Harringay, Wandsworth, London, Hampstead, Wembley, City of Westminster, City of London, Harrow, Croydon, Beckenham, Hackney, Hammersmith, Hounslow and Gerrards Cross.

Loading map, please wait...
City Problem Type Report Time
United KingdomCamden Town Internet
United KingdomHarringay Internet
United KingdomWandsworth Total Blackout
United KingdomHarringay Phone
United KingdomLondon Internet
United KingdomHampstead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • VixSeaman Lady Vix Seaxman (@VixSeaman) reported from Richmond, England

    Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.

  • wanderlaurst lauren (@wanderlaurst) reported from Wandsworth, England

    @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

  • dougmortonagain Doug (@dougmortonagain) reported from Ealing, England

    @EE hi, I have no signal in W5, is there a fault?

  • NeilHadley2 CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England

    @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

  • JKBartsHeart Jonathan Kelly (@JKBartsHeart) reported from Kensington, England

    @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?

  • craig_mcrae Craig McRae (@craig_mcrae) reported from Lambeth, England

    @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • HrHJamesKnight OnlyGayWorthKnowing (@HrHJamesKnight) reported from Spelthorne District, England

    @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • dougmortonagain Doug (@dougmortonagain) reported from Ealing, England

    @EE Hi, the issue has returned. I have no service again.

  • dougmortonagain Doug (@dougmortonagain) reported from Ealing, England

    @EE I was, but the signal seems to be back now. Thanks anyway!

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • StuABedford Stuart A (@StuABedford) reported from Paddington, England

    Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • gillianliesnham Roleycat #FBPE (@gillianliesnham) reported

    @EE our mobile service has been down for days in Dorset - any update?

  • coffey5835 Jonathan Coffey (@coffey5835) reported

    @EE hey folks…..you’re app has stopped working on the iPhone. I have an iPhone 12, have deleted and reinstalled and it won’t even load to the login screen. Maybe needs looked at @EEHelpdesk

  • AmyGriffiths159 Amy Griffiths (@AmyGriffiths159) reported

    @EE not able to make calls or take them. My phone is saying emergency calls only. This has been going on since around midnight. Can someone fix this please?

  • AshleighhhJ94 Ashleigh Jane (@AshleighhhJ94) reported

    @EE my grandad has been into two stores to collect a replacement sim and staff every time times have been pushing him into a contact where he has felt uncomfortable and trying to take advantage. He’s been trying for weeks to get the sim. Crappy customer service. Disgusting

  • Hertsdecorator Herts Decorator (@Hertsdecorator) reported

    Disappointed with @EE service in their Newcastle branch. Went to enquire about changing broadband and spoke to a person in store who gave me some information. Turns out she had signed me up to a new tariff without me signing anything. Thanks to @bt_uk for sorting it today.

  • itsnoel Noël (@itsnoel) reported

    @ee Hiya. My mum has kindly handed down her phone to me whilst mines in for repair. My sim is 3. It says it's locked to you so how do I unlock it? Thanks.

  • rodeoboy155 Ben Page (@rodeoboy155) reported

    @EE you have the worst customer service ever, over 12 hours of chats and calls. HOPELESS. @VodafoneUK #skymobile give me a shout.

  • MrWayneyB Wayne (@MrWayneyB) reported

    Hang on. I’m on the Northern Line (northbound), in the tunnel, and I have full 5G. Completely underground. What? @EE is this some mad new feature?

  • iamnomita Nomita (@iamnomita) reported

    @EE EE customer care ppl record anything as per their understanding and then customer care doesnt apply logic and keep on saying same thing.... we felt cheated and will not recommend anyone

  • Mattywillis2012 Matty willis (@Mattywillis2012) reported

    @EE terrible phone company! Adding on £13 a month for no reason due to inflation! Time to say bye bye!