EE Outage Report in Kingston upon Thames, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at EE
EE is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (47%)
-
Phone (25%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: Harringay, London, Hampstead, Wembley, City of Westminster, City of London, Harrow, Croydon, Beckenham, Hackney, Hammersmith, Hounslow, Gerrards Cross, Mitcham and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Harringay |
Phone | |
| London |
Internet | |
| Hampstead |
Internet | |
| London |
Internet | |
| Wembley |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
-
Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
-
Gareth Wyn
(@garethwyn70) reported
from
Lambeth, England
Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.
-
mark garratt
(@markjg65) reported
from
Camberwell, England
@EE the mobile signal is very poor and sometimes non existent in SE24 currently
-
Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE #stay as far as possible from#EEtrust me I’ve experience sort of net work they really are it’s profit first customer well being they’re not even concern especially during these hard times 👎😷😧😪
-
Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE #Wellbeing that’s a 😂 I was scammed for > 6 m & during that time not a single statement message I am with V and I get post and other stuff I know I will never get my refund u guys owe me at least >400£ do the r thing admit I was gullible #EEstay away
-
Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
-
Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
-
Anit
(@anit3) reported
from
Brentford, England
@EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.
-
Richard Knights
(@dknights) reported
from
Wandsworth, England
@EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router
-
G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@EE Is online chat not working
-
Anit
(@anit3) reported
from
Brentford, England
@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
-
James
(@jfkent93) reported
from
Wandsworth, England
Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....
-
Anit
(@anit3) reported
from
Brentford, England
Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
-
Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE guys stay as far as possible from EE before you know it they will find a way to rip you off I should have gone for Vodaphone they provide the best customer service and no hidden charges. Trust me now they say I was send statements I am so disappointed 😎
-
Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE my point #they will do anything to get you as a customer and then you realise that you are f—k😎
-
Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE yeah right #ripoff just check my bank statement I’ve been charged even though I don’t even use their network 125£#👎😹😿down the drain
-
paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
-
Pervez Hassan
(@PervezHassan10) reported
from
Hillingdon, England
@EE Of course have good night sleep 💤 don’t worry about poor customer your organisation ripped off😲😱
-
Callum
(@Callum_Walker96) reported
from
City of London, England
@EE how do I cancel my rolling contract
-
Luis Andrés
(@Luis_AndresM) reported
from
Richmond, England
@EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
DAMIAN ROUSE
(@Damo123455) reported
@EE can answer me please your customer service is terrible
-
✨Rachel✨
(@RachyMachy) reported
@EE can you help me with a phone order please? I’m not getting any notifications of dispatch and one has arrived today. Just want to make sure I’m in for the other one.
-
Mark
(@OliShtzu2020) reported
@EE I sincerely hope once you have completed the work you are doing in Tamworth as per text, that my signal returns fully, making calls this week has been impossible! If this is the future I won’t be your customer !
-
Simon Patterson
(@denkmit) reported
Help - any mobile phone experts out there? My iPhone has just displayed an 'invalid SIM' error then seemingly deleted my @EE eSIM. Which obviously isn't ideal half way through a US road trip.
-
Eric ひだり
(@Feedback_Eric) reported
@EE Hello, would you explain why there is almost no phone signal around the Kaleidoscope complex near Cambridge station? I’ve been struggling with getting internet connection or making phone calls when indoors (ground floor). Is it a persistent issue?
-
Ashley Jay
(@AjayDesigns) reported
@EE @harvey_nuttall Plz help
-
yogi_breh
(@yogi_breh) reported
@EE why has your signal on the west coast main line train service gone from okay to bad to **** to completely unusable over the space of 12 months?
-
Janet
(@janet_planetx) reported
Oh the hours lost to @EE trying to get access to my phone bill. 3 months later it’s still not possible. complaints escalated multiple times. #awful
-
Ace
(@acetrigger) reported
@EE so it’s now come to my order changing from 14 days - 21 days - 28 days to finally (ORDER NOW AND WE WILL DISPATCH AS SOON AS WE GET STOCK). I’m done just going to cancel my order for the IPhone 13 pro max 1 TERA and just get the 13 PRO 1 TERA. #nothappy #Apple #Nostock
-
💻 Andrew Beacock
(@abeacock) reported
@villabone @bt_uk @EE That is all utter crap service! If you get stuck for somewhere to work you know where I am👍