EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hammersmith, Wandsworth, Southall, Epsom, Kensington, Surbiton, Richmond, Kingston upon Thames, Hounslow, Ealing, and Twickenham.

City	Problem Type	Report Time
Hammersmith	Internet	2 days ago
Hammersmith	Wi-fi	2 days ago
Hammersmith	Wi-fi	2 days ago
Hammersmith	Wi-fi	2 days ago
Wandsworth	Internet	4 days ago
Hammersmith	Phone	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Cheryl Cavanagh (@xchezzacx) reported 3 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  John Want (@MontyWanty) reported 8 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

• 
  Bridge🌼 (@rainbowfreak_x) reported 13 minutes ago from Hounslow, England

  @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

• 
  James Vertigan (@jamesvertigan) reported 13 minutes ago from Ealing, England

  @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

• 
  PM 🇺🇦 (@prasulm) reported 15 minutes ago from Brentford, England

  @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 24 minutes ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  Charli R (@RojasLahoz) reported 30 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  OnlyGayWorthKnowing (@HrHJamesKnight) reported 31 minutes ago from Spelthorne District, England

  @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

• 
  Ana Escudeiro (@escudeiro_ana) reported 33 minutes ago from Lambeth, England

  @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

• 
  Dan Dad 🔶 (@DanGinBrown) reported 38 minutes ago from Epsom and Ewell District, England

  @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

• 
  Dave Ahern (@CorkGourmetGuy) reported 38 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 41 minutes ago from Richmond, England

  @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

• 
  Dave Ahern (@CorkGourmetGuy) reported 42 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  john durant (@johndurant63) reported 45 minutes ago from Brentford, England

  @EE need help with phone not delivered

• 
  Teresa Walsh ● (@teresaspost) reported 50 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  Andrea Gillis (@angegillis) reported 50 minutes ago from Lambeth, England

  @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

• 
  The Big Bakes (@TheBig_Bakes) reported 52 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  Deborah Brown 🇪🇺 (@Streethats) reported 53 minutes ago from Hammersmith, England

  @EE morning... can't login to my account... any issues?

• 
  Ewan Stevenson (@EwanJStevenson) reported 54 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Lucy Callis (@lcallis) reported 58 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cameron (@MasterlyAmateur) reported 21 seconds ago

  @EE no connection in my area for several months. Problem acknowledged but my complaints keep getting closed. No sign of a refund - I am owed months of refunds. No contact from any customer care reps. Absolutely appalling behaviour.

• 
  JC (@jaykona3670) reported 2 minutes ago

  @EE still useless. I’d advise anyone who is considering joining EE don’t bother. Very poor customer service, no way to talk to technical support instead end up with a useless BOT via text or video guides.

• 
  Gammonzilla 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Gammonzilla) reported 4 minutes ago

  @England @EE WTF? Members of the Nigeria squad seem to have infiltrated England's camp - again! They really need better security

• 
  John Paul Gonzalez (@JanusPaulusG) reported 5 minutes ago

  @EE Not possible to fix

• 
  Marne Blair (@MarneBlair) reported 7 minutes ago

  @RobertGCurrie @O2 @EE is the same in Carlisle now. Signal is shocking

• 
  WorldProWrestling (@SClash2019) reported 14 minutes ago

  Stay away from @EE they generally don’t care, all they care about is your money terrible service….

• 
  Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported 15 minutes ago

  @EE your complaints team finally rang me several days after they said they would. My complaint was not resolved. Your call operator was patronising and could not explain why the issue was unresolvable. Incredible. Do you want customers?

• 
  Clint Sookermany (@ClintNorDD) reported 15 minutes ago

  @EE @_nicks_tweets Hey @EE where can we go to receive more information now that we have no phone connection abroad whatsoever? It makes it impossible to login to your app or website!?! And we can't call?

• 
  Keith Brown (@KeithBr89743464) reported 17 minutes ago

  @EE @ee I do have an appointment for tomorrow but I’m pretty sure it’s a bigger issue. Have you got any sort of update as I’m also getting slower internet speeds on my iPhone 17 pro max using mobile data

• 
  Sam Evans💙🚜 (@SamEvans336) reported 17 minutes ago

  @EE roaming has gone down pls sort it out