EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hammersmith, Hounslow, Walton-on-Thames, Southall, Kensington, Ealing, Mitcham, Hampton, Shepperton, East Molesey, Wandsworth, and Feltham.

City	Problem Type	Report Time
Hammersmith	Phone	22 hours ago
Hounslow	Internet	3 days ago
Hammersmith	Internet	3 days ago
Walton-on-Thames	Internet	3 days ago
Hammersmith	Internet	5 days ago
Southall	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Sutton Carers Centre (@SuttonCarers) reported 44 seconds ago from Epsom and Ewell District, England

  @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

• 
  Lucy Callis (@lcallis) reported 4 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

• 
  Steve Fisher (@221Sociopath) reported 5 minutes ago from Brentford, England

  I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

• 
  Mohamed Mahdi (@Mohamed87268245) reported 8 minutes ago from Brentford, England

  @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

• 
  Gavin Wrigley (@pheauteau) reported 12 minutes ago from Hammersmith, England

  @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

• 
  Shanny (@MissShannyToms) reported 14 minutes ago from Brentford, England

  @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

• 
  Nick Swan (@MrNickSwan) reported 16 minutes ago from Richmond, England

  @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

• 
  Matias Cervi (@Tute) reported 21 minutes ago from Lambeth, England

  Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

• 
  Mohamed Mahdi (@Mohamed87268245) reported 30 minutes ago from Brentford, England

  @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

• 
  Tania Hinds (@TaniaTells) reported 34 minutes ago from Lambeth, England

  @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

• 
  TricolorGav (@gauravleo7) reported 35 minutes ago from Lambeth, England

  @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 41 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  Matthew Barber (@Matt_Barber4500) reported 46 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  Dell Smith (@HowardDellSmit1) reported 48 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  pavlin yankov (@paulondon666) reported 52 minutes ago from Lambeth, England

  @EE Good morning. Why have you suspended my Pay as go service ?

• 
  Charli R (@RojasLahoz) reported 52 minutes ago from Brentford, England

  @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Ewan Stevenson (@EwanJStevenson) reported 55 minutes ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 56 minutes ago from Richmond, England

  @dmills87 @EE I agree with you, they should really support quick transfer!

• 
  gillian nichols counselling (@NicholsGillian) reported 57 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  Sam Tucker (@samgwentucker) reported 59 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon James 🚂 (@UKMondoMan) reported 2 minutes ago

  @EE Issue now resolved. Not the outcome I was looking for but a fair compromise.

• 
  Universe 25 ⚠️ (@Cynicicide) reported 2 minutes ago

  @GillRaeWalker @LeilaniDowding @EE My elderly parents were forced onto fibre by BT. Now they can't guarantee being able to phone for assistance during a power cut. Had to get new mobiles because 3G was turned off yet I work in parts of the country with no signal at all.

• 
  Princess Amira ***** Boy (@ScotDommesSlave) reported 4 minutes ago

  @LeilaniDowding @EE Virgin did these like 4 years ago. On the odd occasion the wi-fi is down my elderly parents who can only use a landline are unable to call anyone.

• 
  Pippa Jones (@pippaliciousj) reported 7 minutes ago

  Turns out my cleaner has the same network that everyone who's had phone issues in my town has had: @EE . At least my network is fine.

• 
  marcel (@muhrcel) reported 8 minutes ago

  .@ee @eesupport Hello EE its marcel. Pls fix my broadband it is ruining my valorant gameplay and im gonna have 2 Explore my options if u make me lose RR again. When it disconnects it says broadband is disconnected even though ive changed nothing. Thx - marcel customer

• 
  S (@Sarah_FireHorse) reported 10 minutes ago

  @LeilaniDowding @EE So the answer seems to be an emergency generator. Or you can plug starlink into a car adapter - that’s another emergency option, run it off your car battery.

• 
  Burytownfan (@shardcreek) reported 11 minutes ago

  @EE really bad experience today. Engineers supposed to turn up to setup broadband, waited 8 hours, no show, no telephone call, called customer service spent 35 minutes on hold to be told they were coming. Just got an automated text: sorry we missed you book another appointment

• 
  Les Cashmore (@LesCashmore) reported 13 minutes ago

  @EE @sophie_reed98 I never understand why companies reply with “contact our team & they will assist” good customer service starts with EE taking the lead to contact the customer & directly assist the customer, if EE or any company value loyalty make the effort to keep your customers, it’s just lazy

• 
  businessdragonseye (@mentorthedragon) reported 14 minutes ago

  @LeilaniDowding @EE That ship has sailed. The old analogue phone network is being switched off in January. Either you have a mobile as backup or you buy a battery backup. (Uninterruptable Power Supply UPS). BT/EE or whatever their name is this week will supply them for vulnerable people.

• 
  Zach McElroy (@ZachMcElroy1) reported 15 minutes ago

  @EE hi, my dad has set up a passkey for our EE account and I cannot log in and he’s unable to send me the passkey. I have the email and the log in, can you please help so I can just log in to my actual account