EE Outage Report in Kingston upon Thames, Greater London, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Kingston upon Thames come from postal codes KT1 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Kingston upon Thames, England
The most recent EE outage reports came from the following cities: London, Southwark, Croydon, Wembley, Hammersmith, City of Westminster, Tower Hamlets, Wandsworth, Greenford, City of London, Thornton Heath, Hounslow, Camden Town, Waltham Forest, and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Wi-fi | 21 minutes ago |
|
London
|
Internet | 15 hours ago |
|
Southwark
|
Wi-fi | 15 hours ago |
|
Croydon
|
Total Blackout | 19 hours ago |
|
London
|
Internet | 21 hours ago |
|
London
|
24 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Jono (@jonohall1984) reported from Camden Town, England@EE Oh no. It was actually a compliment. No one else on other networks was getting a signal at Wembley but I was.
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Timothy Potter (@tpotter2890) reported from Kensington, EnglandAnother awful day of disrupted broadband service from @EE in central London. I suspect the excuse today will be the weather.
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AH (@ashleyhaase0) reported from Croydon, England@EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.
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Lynsey (@Lynseym247) reported from City of London, England@AndrewWebbLFC @EE That’s exactly what I was thinking! Glad it’s not just me, the signal has been poor for weeks
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Ben Wood (@benwood) reported from Paddington, England@drogersuk @Qualcomm_EU @Spotify @Qualcomm @oneplus @EE Nope. As far as I am aware there is no priority for 5G or degradation of 4G service. @MarcAllera made this very clear at the launch. It's also why I have tried it in three cities (Birmingham, Cardiff and London). @EE
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Fraser Hardy (@FraserHardy_uk) reported from City of London, England@EE why is your 4G in central London (Moorgate, Finsbury sq) area so slow and such low signal even outdoors. 4G speeds seem to be getting slower and slower in London.
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Maya Stone (@elusivemoment) reported from Kingston upon Thames, England@EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.
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Sind05 🇬🇧🇬🇧🇬🇧 (@sindsind05) reported from Southall, England@ComplaintEE @EE You don’t need to be representing this company with this sarcastic tone. Lucky my problems were fixed. Shame you can’t be though !
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AH (@ashleyhaase0) reported from City of London, England@EE Im not sure if you could be of any assistance Suzie. I’ve already spoken to 3 of your colleagues yesterday who found it impossible to help me.
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Kieran (@kearneykd) reported from Brentford, England@EE As a local resident it means my @EE service is awful, which I'm reminded of every time I walk past the stadium and see EE plastered all over it. It took 20 minutes for my first tweet to send. Absolutely terrible. Kieran (not Keiran)
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Borja Bilbao (@Borja_Bilbao) reported from Hounslow, England@EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.
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Lynsey (@Lynseym247) reported from City of London, England@EE I can’t give you a specific post code as this is happening during my commute to & from London every day. I’ve done the same train journey for years and places where the signal used to be ok are now rubbish. You must be aware of this
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David 🛸 (@DavidEscobarLDN) reported from Islington, England@EE I've been waiting 6days to get my old PAYG number transferred to a new SIM only monthly contract with you. The advisors I've spoken to have lied to me stating it will be done within 24 hrs. If this issue isn't sorted today I'm cancelling the contract. Really disappointed.
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shezza_bezza (@vodaka_orange) reported from Paddington, England@EE & @BBCiPlayer both your service is seriously bad lately. Please sort it. I’m a paying customer.
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ALRII (@A_L_REID) reported from Islington, England@EE Am I living in Mogadishu or Islington why do I have to stick my arm out the window for signal
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Lynsey (@Lynseym247) reported from City of London, England@EE 😂 ffs, I’ve done the same journey for 11 years using your network & using the same trains as Southeastern are cheap and don’t replace them. It’s your reception that’s gone to 💩 over the past few weeks so please don’t insult my intelligence with this rubbish!
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Kieran (@kearneykd) reported from Brentford, EnglandThe irony of @EE sponsoring Wembley Stadium when their network becomes unusable whenever there's an event on @EEComplaints @EEnetworkprobs
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Daniel Moon (@dmoonuk) reported from Camden Town, England@VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.
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G(ay) | in the end in wonderland, we both went bad (@TS7Track16) reported from Hillingdon, Englandwhy are @EE down again
EE Issues Reports
Latest outage, problems and issue reports in social media:
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yvonne cassell (@yvonne_cassell) reported@LagstoneHall @BCFC_4LIFE @EE There was an update on the my ee app end of sept wonder if thats the issue. I was thinking by ee that they havent been updated of any issues ?
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moi (@Kate_387) reported@EE I’ve been really struggling with my signal for about a month now, especially in the Lambeth area I live in… no higher than 2 bars on 4g! Help!
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Sarah Robertson (@sarah_robbo) reported@O2 Hello, if I want to come back to o2 as a Virgin Media customer, can you tell me if I get a 3GB data plan, will I get 6GB? It seems @EE can't touch the offers you have on my upgrade, £40+ on an older phone! Bye bye EE!
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ffsmufassirr (@iamnotmuf) reportedWALLAHI @EE @Samsung MY 5G KEEPS COMING AND GOING ITS PISSING ME OFF 4G IS ****
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Dani Akrigg (@DaniAkrigg) reported@EE what’s happening with 4G in SA48 please ? No signal for hours!
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John Dedman (@JohnDedman4) reported@EE About time you got the Google Play Store app going isn't it? It's been down a long time now.
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Jayvtec (@Jay_vtec) reported@EE hey,when i login to check my currect pack details it isn't loading current pack details,say's system failure on both web browser and doesn't load anything on the ee app for android. thanks
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William McHorse #OleOut (@WilliamMcHorse) reportedI've been trying to get a PAC code from @ThreeUK mobile to switch network to @EE for the last few days and all I'm getting messages saying it can't be done due to a system issue. I have now passed this onto @xyzlaw_
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Bxrney (@BarneyJvw) reported@EE your customer support team is shocking!! Can never get through to someone and other times be on hold for 30 mins to get disconnected!
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