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EE Outage Report in Kingston upon Thames, Greater London, England

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The latest reports from users having issues in Kingston upon Thames come from postal codes KT1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 03/23/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (28%)

    Phone (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: London, City of London, Southwark, Croydon, Hammersmith, City of Westminster, Brentford, Tower Hamlets, Paddington, Hackney, Hounslow, Wandsworth, Camden Town, Kingston upon Thames and Waltham Forest.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London Phone
United KingdomLondon Internet
United KingdomSouthwark Wi-fi
United KingdomCroydon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • AngusTeee Angus Teee (@AngusTeee) reported from Islington, England

    @EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    @EE has the worst internet. Can’t believe how bad it’s Wifi is

  • camisyfl camisyfl (@camisyfl) reported from Camden Town, England

    @EE In fairness, they accused him of lying, very unhelpful and damn right rude. A complete joke in all honesty

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

  • LawenLawko Lawen Lawko Karim (@LawenLawko) reported from Croydon, England

    Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

  • TschesyaT Anna Trela (@TschesyaT) reported from Camberwell, England

    @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

  • AngusTeee Angus Teee (@AngusTeee) reported from Islington, England

    @EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from City of London, England

    @EE But I’m expected to carry on paying for a poor service?

  • EwanJStevenson Ewan Stevenson ⛄️ (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

  • slowalloon Paul Harris (@slowalloon) reported from Hounslow, England

    @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

  • tamara_mbz tamara m (@tamara_mbz) reported from Hammersmith, England

    Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

  • camisyfl camisyfl (@camisyfl) reported from Camden Town, England

    @EE Won’t b happening . Service is awful. Beat to change operator. Thank u

  • camisyfl camisyfl (@camisyfl) reported from Camden Town, England

    If anyone has bought a phone fr @EE I would open it and check. Today my son received his brand new phone, opened it, and it was a plastic model phone!!!! Phoned @EE who told him he’s lying. I’ve been a customer of @EE for over 20 years, won’t b for much longer.

  • linziehunter Linzie Hunter (@linziehunter) reported from Camberwell, England

    @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • measlystorm MeaslystormNetwork (@measlystorm) reported

    @EE Hi there, is there any known issues with mobile phone calls? Area effecting (PL7 2**) Chaddlewood area?

  • sazzlesmithy Sarah Smith (@sazzlesmithy) reported

    My mum lives on her own, is vulnerable 73 yr old and diagnosed short term memory problems, @EE refuse to cancel a new contract (8 days) and have her hand back the phone, tablet and broadband package even though she can’t use them as she’s incapable of using them 😓

  • Myke20987 Myke (@Myke20987) reported

    Hey @EE I have an upgrade due on one of my lines. Your website is still broken, I DO NOT want to call and speak to a salesperson, when is your webchat open as you have no option on your website?

  • FullSen70316301 FullSend (@FullSen70316301) reported

    @mmackay65 @EE @VodafoneUK They sent me a SIM card that didn’t work and had been no service for three days and didn’t offer no compensation

  • mmackay65 Mike Mackay (@mmackay65) reported

    @henrybackhouse2 @EE @VodafoneUK Their broadband is **** as well, had to cancel that because it was averaging 10-20% of the minimum promised speed for a good few months, changed and had no issues since.

  • LauraConstable3 Laura Constable (@LauraConstable3) reported

    @EE Hi there, I’ve travelled to the US and through the inactivated roaming by texting ROAMING and ROAM INT to 150, received a text to say it was active. Now I’m in the US I can’t connect to any mobile network. This is REALLY frustrating.

  • jennyj_87 Jennifer H (@jennyj_87) reported

    @EE I’ve just switched back from Samsung to iPhone and need to get the data plan on my I watch. Can you help me with this please?

  • 1T_1986 Mat Wood (@1T_1986) reported

    @EE I want to speak to an actual real life person instead of getting ridiculous automated service. Any chance you fancy pointing me in the right direction before I snap my phone in half.

  • amchowdhury2012 Abdul Chowdhury (@amchowdhury2012) reported

    @EE Poor network and poor customers service so think twice to use EE. It’s my last 4 years experiences feedback.

  • K90Missy Missy_K90 (@K90Missy) reported

    @EE just got a notification saying my network has been temp turned off by the operator? But the website isn't working to check the coverage checker.