EE Outage Report in Kingston upon Thames, Greater London, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hammersmith, Croydon, London, Redhill, Hayes, Wandsworth, Weybridge, City of Westminster, Paddington, Camden Town, Hounslow, Islington, Tower Hamlets, City of London, and Fulham.

City	Problem Type	Report Time
Hammersmith	Internet	5 minutes ago
Croydon	Internet	3 hours ago
London	Phone	4 hours ago
Redhill	Internet	11 hours ago
Hayes	Internet	1 day ago
London	Wi-fi	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Charli R (@RojasLahoz) reported 2 minutes ago from Brentford, England

  @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Steve Murrell (@mobiasstrip) reported 6 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  Stephen Hines (@hines_stephen) reported 7 minutes ago from Camberwell, England

  Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

• 
  Matias Cervi (@Tute) reported 11 minutes ago from Lambeth, England

  Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

• 
  Andrew Pines (@AndrewRPines) reported 13 minutes ago from Camberwell, England

  @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

• 
  Ayo (@ChocOnTour) reported 18 minutes ago from Hackney, England

  @EE ‘We will send an engineer to come round and fix your internet’. Engineer comes round and says there’s no problem, another engineer comes and checks outside, says it fine. So why do I have no broadband? Don’t ever get EE broadband. Pathetic

• 
  Rubén Taluja (@Robinhio84) reported 20 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  Ayo (@ChocOnTour) reported 21 minutes ago from Hackney, England

  Another day, another day disconnecting from @EE WiFi. Wish it would have cut out when my nephew was making a purchase kmt

• 
  Ayo (@ChocOnTour) reported 27 minutes ago from Hackney, England

  I say again. @EE is the worst coverage I’ve ever seen. I can’t play Xbox without it disconnecting me from games, for no reason at all.

• 
  Ayo (@ChocOnTour) reported 29 minutes ago from Hackney, England

  Could not stress this, if you have a choice, do not choose @EE as your internet service provider

• 
  Adam Van den Bussche (@adamvdb) reported 32 minutes ago from Paddington, England

  @EE no ee wifi on central line, neither friday or today. Service is there - but won’t connect

• 
  Gavin Wrigley (@pheauteau) reported 32 minutes ago from Hammersmith, England

  @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

• 
  James Meredith (@Jamesmeredith) reported 34 minutes ago from Camberwell, England

  @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

• 
  Ronin Shaw (@RezxoShaw) reported 36 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  Hazel 🥸 (@BurnzyH) reported 36 minutes ago from Redhill, England

  Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

• 
  James Meredith (@Jamesmeredith) reported 37 minutes ago from Camberwell, England

  @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

• 
  Olga (@olgabudimir) reported 43 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  James Meredith (@Jamesmeredith) reported 49 minutes ago from Camberwell, England

  @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

• 
  Ayo (@ChocOnTour) reported 52 minutes ago from Hackney, England

  Can’t wait till this contract is over and I can change. How can a service be so unreliable? Do not use @EE in any capacity

• 
  Walee (@thebrownmayn) reported 55 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark_TheRed (@Mark_TheRed) reported 6 minutes ago

  @Jackson_dixon_d @EE Zeroes to do with you big nose , stick to **** you know the facts about as opposed to my ramblings ya pest

• 
  The Consumer Council (Northern Ireland) (@ConsumerCouncil) reported 7 minutes ago

  @HendyC163 @EE @dpdireland Hi Hendy. Your contract is with EE therefore it is their responsibility to ensure your parcel arrives. If your parcel does not arrive on time, EE is liable to send you a replacement or refund. It is EE's responsibility to deal with DPD as EE has sub-contracted their service.

• 
  Naomi (@nabuchanan_) reported 8 minutes ago

  @EE I have had appalling phone signal in glasgow this week which has impacted my work. has anyone else noticed this? #ee #phonesignal

• 
  YellowCloud (@YellowCloud14) reported 12 minutes ago

  @EE is there an issue with service in my area? Yesterday & today my calls are intermittent quality both ways so trying to have a conversation is impossible. I need my phone all day as I wfh so it’s a bit of a nightmare. My postcode is CF37 if you need to run any checks?

• 
  Bryan B 🇻🇨 🔥 (@BryanB_LFC) reported 16 minutes ago

  @EE I wish 150 and the stores would speak to each other. I'm very disappointed in your customer service.

• 
  Hoho Cheng (@hochengah) reported 16 minutes ago

  @EE Hello! BB service in SK1 3TZ down, is it a local problem? The connection downs suddenly. :)

• 
  Joanna Parker (@Josacco25) reported 18 minutes ago

  @EE you're customer service this week has been shocking. I was promised a call back today at 445pm and of course nothing! I have a technical issue and I was on the phone this morning for over an 1hr and was promised a call back. Not impressed and problem still not solved.

• 
  Owen Vincent (@Yorkshireguy23) reported 21 minutes ago

  Always getting texts, work being done in the area but still awful no signal @EE !!

• 
  lyds (@lydiaprice) reported 23 minutes ago

  @EE can I ask why you have the audacity to put my phone bill up and yet for the past month I constantly get texts from you guys saying you’re doing work in my area meaning I won’t have signal for days on end???

• 
  Kane Fulton (@KaneFulton) reported 23 minutes ago

  @EE Realise this is now a dated ad, but for anybody who reads it: EE is now *awful* in central Leeds. It degraded severely since pre-Covid down from avg of 30-40Mbps to less than 10Mbps on 5G. You tell EE and they just ask you to report speed stats. Never seen any evidence of action.