EE Outage Report in Kingston upon Thames, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: Worcester Park, City of London, London, Islington, Hounslow, Feltham, Hackney, Wandsworth, Kensington, Uxbridge, Ealing, Southwark, Purley, Croydon and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Worcester Park |
||
| City of London |
Phone | |
| London |
Internet | |
| Islington |
Wi-fi | |
| London |
TV | |
| Hounslow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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Coopers Coffee Bar
(@CoopersCoffee) reported
from
Hillingdon, England
@EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Jamie
(@JamieSenitt) reported
from
Kingston upon Thames, England
@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@dmills87 @EE I agree with you, they should really support quick transfer!
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?
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Tania Hinds
(@TaniaTells) reported
from
Lambeth, England
@EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband
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James C Green
(@jamesCgreen93) reported
from
Kingston upon Thames, England
@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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Jane Staiano 🇪🇺🇬🇧🇮🇹
(@JaneStaiano) reported
from
Camden Town, England
@JudyMansfield @EE No network is better than another unfortunately Judy ... I'm with EE and rarely get a good signal here in London in my own home. They also keep upping their prices, so make sure they give you a good deal.
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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Cheryl Cavanagh
(@xchezzacx) reported
from
Wandsworth, England
Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@MattDronfield @MarcAllera @EE It’s still nothing to complaint at!
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Sam Tucker
(@samgwentucker) reported
from
Lambeth, England
Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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Emyr Glyn Rees
(@emirrelevant) reported
from
Hackney, England
@EE Live chat rarely connects - please direct me to the WhatsApp chat support please.
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.
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Billy
(@billyscott31) reported
from
City of London, England
@EE Had the same problem yesterday morning. So far so good today. What was this caused by?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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🔶 TheSpecialNone 🔶
(@thespecialnone) reported
@EE fix ur servers always being down before promoting this
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Ryan Anderson
(@ryanstanley22) reported
@EE It would be good customer service to show that EE care about their customers to say yes due to covid there was this delay so we are going to make exceptions this year, have some respect for your customers. It’s been a difficult year for everyone so have a bit of decency
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Benjh_82
(@82Benjh) reported
Clearly @EE don't like answering their customer's questions...
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Paul Walker
(@paul_walker7) reported
@PiggyPlex @Rubyrose087 @EE I live like 300m away from the tower and about 600m to town, even when I got outside my house in the garden what has a line of sight with the new 5G tower I still get crap data
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Brian Byers
(@brianbyers55) reported
@bt_uk No afraid not. You offered the tablet, and to cover the cost. Why would I contact EE? I’ve already spent probably 10 hours + on the phone to BT this past 2 weeks. The problem is caused by your system error so BT need to speak with @EE to resolve and then tell me when👍
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Chris Dey
(@Elvenstranger) reported
@EE used your chat service to order my upgrade, they were fantastic and really helpful. Now my upgrade is paid for I can't use live chat to ask about delivery dates. Please make your chat more accessible, it's a really good feature.
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Becca Lockhart-Morley
(@anneachronism) reported
Hi @EE I ordered a new phone yesterday but have no way of tracking delivery as there’s no order number in the confirmation email. Please can you help?
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Chris Ridsdale
(@chris_ridz) reported
@EE I can upgrade, but your only showing me iPhone or Samsung, not much of an upgrade choice... Your website is so slow and laboured. Can't even msg you as it says your closed... Top job!!
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The Sarcastic Sith Lord
(@DarthRevan1985) reported
And @Sky Internet is down again shouldn't be surprised maybe I should just take my home broadband to @EE to🤔
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🌹 Ruby Rose 🌹 Fansly, RevealMe and PocketStars🌹
(@Rubyrose087) reported
@PiggyPlex @paul_walker7 @EE You know its bad when your BT WiFi is faster than your mobile data