EE Outage Report in Kingston upon Thames, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Kingston upon Thames, Greater London, England
The most recent EE outage reports came from the following cities: London, Croydon, Hampstead, Ealing, Camden Town, Hammersmith, Woking, Southwark, Hackney, Harringay, Hounslow, Islington, Banstead, Waltham Forest and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| Croydon |
Internet | |
| Hampstead |
Phone | |
| Ealing |
Phone | |
| London |
Phone |
Community Discussion
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EE Issues Reports Near Kingston upon Thames, England
Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:
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Stephen McGlynn 🏴
(@StephenMcGlynn) reported
from
Merton, England
@EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService
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Alicia
(@westiee) reported
from
Richmond, England
@EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP
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Martin Dynan
(@Dynan5) reported
from
Croydon, England
@EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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HaflaNextDoor
(@iKaremk) reported
from
Hillingdon, England
@EE hi I need some help with my account
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A girl has no name 🐺⚔
(@rustykidneys) reported
from
Camden Town, England
@EE Thank you. Your team member was great. My mum was on the train home and couldn't call herself, and my stepdad's phone kept losing signal, so I had to on her behalf. I was afraid this was going to be a problem but he was very sympathetic and sorted it out.
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Jason Miller
(@sparkyjm1974) reported
from
City of London, England
@ee @TheSun @DailyMirror @DailyMailUK @KentishExpress @Telegraph EE are apparently not paying their wayleave agreements and therefore their customers are without service but paying for it
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Life of Nads
(@life_of_nads) reported
from
City of London, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
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Jason Miller
(@sparkyjm1974) reported
from
City of London, England
@EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.
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John
(@SaffaJohn) reported
from
City of London, England
@EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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DAWN4IoE
(@Dawn4Io) reported
from
Camden Town, England
@NoServiceHereUK no data on Euston platform despite good signal on @EE
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Hannah
(@absentxminded) reported
from
Spelthorne District, England
Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK
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David Cheung
(@AviatorDavid) reported
from
Ealing, England
@EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.
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Life of Nads
(@life_of_nads) reported
from
Islington, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭
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Alex King
(@alexkingtweets) reported
from
Merton, England
@Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jules
(@jgadd69) reported
@EE been trying to call you about the rubbish service. Cant make calls, having trouble receiving calls. Reception terrible for the last 2 weeks. Been hanging on to speak to you. After 15 minutes the phone just cut off. How are you expected to work????
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Kabiyesi
(@MsDeeGee) reported
Now @ee have me beefing customer service people. Which I HATE doing. I’ve worked the phones I know they aren’t paid enough for this crap nor do they have any power. BUT your employer is moving mad. So now we are here 🙃
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lee peach
(@lee_peach) reported
@EE #are you having broadband issues? Mine has been on and off for the last hour so!
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🄺🄰🅉
(@kazzieh) reported
@Bspittles @EE Oh no! I never deal with the shops though, always the call centre.
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Julie
(@JulieWardle8) reported
@GabyRoslin @BTCare @ee have fantastic customer service
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ɐuǝʍoɹ qqoɔ
(@RowenaCobb) reported
And @EE my 4G has barely been working today (in places it’s usually brilliant). Even with full signal it’s still not working. Is there a problem?
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Haydn Hilton
(@hilts031) reported
Why is @EE such a **** network? 4g barely working today, having to restart my phone just send messages. Wifi is terrible having to reset at least twice a week.
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Matt #lufc 💙💛
(@mattlally82) reported
@EE what a joke! I have no signal for a week I call your customer services to be told my area is red and the mast is off what then on hold for 20mins you cut me off and send me a message saying my case has been closed! this isnt acceptable service! please message me back ASAP!
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PeteM
(@pete_ar_fryn) reported
@EE You are our sole provider of our internet via your 4G service, so WiFi calling is irrelevant as it is the same service.
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Jamie Murphy
(@Microbedoc2) reported
Hardly, up there in terms of problems...But @EE your broadband is crap and keeps dropping out when I'm working from home. I've switched to Now. @sainsburys you sold me strawberry's that were best before 4th Jan, by 3rd they looked like a petri dish covered in fur - sort it out.