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EE Outage Report in Kingston upon Thames, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 01/01/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: City of London, Hounslow, London, Croydon, Hackney, Wembley, Southwark, Hammersmith, Waltham Forest, Warlingham, City of Westminster, Paddington, Wandsworth, Wandsworth and Northolt.

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City Problem Type Report Time
United KingdomCity of London Internet
United KingdomHounslow Internet
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • jmcomms Jonathan Morris (@jmcomms) reported from Camden Town, England

    @dazzabird @EE Never went further than Stratford tonight.

  • Jamiecdixon Jamie Chapman Dixon (@Jamiecdixon) reported from Spelthorne District, England

    @EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

  • Laura_Rads Laura 🐐 (@Laura_Rads) reported from Wandsworth, England

    @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Morning team. Moved residence and my indoor signal is 1 bar and out doors 2. Usage is virtually impossible most of the time. Wifi calling helps but how can I find out if there’s any plans for a increase in area coverage?

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

  • MrNickSwan Nick Swan (@MrNickSwan) reported from Richmond, England

    @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

  • MontyWanty John Want (@MontyWanty) reported from Spelthorne District, England

    Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

  • jimmyb01 Jimmy (@jimmyb01) reported from Merton, England

    @EE is MyEE down? Can’t log in on app or website

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

  • WhitebreadDanny Danny Whitebread (@WhitebreadDanny) reported from Camberwell, England

    .@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

  • jon_turner276 Jon Turner (@jon_turner276) reported from Whyteleafe, England

    @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

  • issavibe95 Sholeve Davies 🇸🇱 (@issavibe95) reported from Croydon, England

    @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • _daniellefryer_ danielle 🐾 (@_daniellefryer_) reported

    @EE ordered a new contract phone as my other phone has broken and I can only see half the screen and I need my new one ASAP. Was given the option of 24 hour dispatch and nothing has happened yet..getting frustrated i would have just collected in store :|

  • NeilWil11521236 Neil Wilson (@NeilWil11521236) reported

    @EE can I get some help with my existing account

  • DownInFrontFilm Down In Front (@DownInFrontFilm) reported

    @EE having major WiFi issues all day. Speed is meant to be 60mbps, and I'm getting a max of 10mbps. Also complete signal outage at random times during the day. What's going on??????

  • zeroantics zeroantics (@zeroantics) reported

    @EE Hi. No data since this morning in the BH14 postcode. Samsung Galaxy S21 5G. Is there an issue?

  • _AndroidAsh 🄰🅂🄷 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@_AndroidAsh) reported

    @EE Can't get it where I live, can't get any fixed broadband services from a "third party ". Our one and only fibre choice is fast and reliable, but it's damn expensive! 😑

  • RickScottFlynn Rick Flynn (@RickScottFlynn) reported

    Need some help from @EE but there office is closed 😫

  • ElzsMullins eleanor mullins 🌈 (@ElzsMullins) reported

    @FreakyPatty @EE Yer they have said on the phone that theirs a problem with billing on 9th and they looking into it

  • giorginaspark GiorginaS (@giorginaspark) reported

    @EE your customer service is shocking! Enough of the high number of calls ...you always have a high number of calls ...hire more staff! 30 minutes wait with your hideous Christmas music.

  • johncan74 John (@johncan74) reported

    Can not believe how slow @EE have been to resolve an open complaint. After agreeing an upgrade with specific add ons only to find out these have not been honoured despite providing proof and call listening. Such a shame

  • JEMonaghan Jessica. (@JEMonaghan) reported

    @O2 haven’t had a response, @EE fancy a new customer?