EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Southall, Hounslow, Hammersmith, Kensington, Ealing, Mitcham, Hampton, Shepperton, East Molesey, Wandsworth, Feltham, and Epsom.

City	Problem Type	Report Time
Southall	Total Blackout	8 hours ago
Hounslow	Total Blackout	6 days ago
Hammersmith	Internet	6 days ago
Hammersmith	Internet	6 days ago
Southall	Internet	10 days ago
Kensington	Phone	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Cheryl Cavanagh (@xchezzacx) reported 8 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Teresa Walsh ● (@teresaspost) reported 12 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  OnlyGayWorthKnowing (@HrHJamesKnight) reported 17 minutes ago from Spelthorne District, England

  @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

• 
  Gavin Wrigley (@pheauteau) reported 19 minutes ago from Hammersmith, England

  @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

• 
  Pawlie (@Si11y3gg) reported 19 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Charli R (@RojasLahoz) reported 22 minutes ago from Brentford, England

  @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

• 
  Joe Wadsack (@vinesack) reported 23 minutes ago from Wandsworth, England

  I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 25 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

• 
  dazz ii am (@dazzgedd73) reported 25 minutes ago from Spelthorne District, England

  @EE can you confirm why we have no signal in our area today TW16

• 
  Steve Fisher (@221Sociopath) reported 27 minutes ago from Brentford, England

  I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

• 
  Craig McRae (@craig_mcrae) reported 36 minutes ago from Lambeth, England

  @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

• 
  Jimmy (@jimmyb01) reported 37 minutes ago from Merton, England

  @EE is MyEE down? Can’t log in on app or website

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 39 minutes ago from Ashtead, England

  @northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 52 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  TricolorGav (@gauravleo7) reported 52 minutes ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 54 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  Sam Tucker (@samgwentucker) reported 56 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  Andrea Gillis (@angegillis) reported 58 minutes ago from Lambeth, England

  @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

• 
  Ewan Stevenson (@EwanJStevenson) reported 59 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Bridge🌼 (@rainbowfreak_x) reported 59 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hanin Alyamani (@hanin_alyamani) reported 5 minutes ago

  @EE Hi, I’d like to cancel my EE line contract & I’ve finished already my 2 year contract. However, I’m outside the UK & I’d like to know how to proceed with the cancellation. Thanks in advance.

• 
  Richard Stokes (@RSSWFC) reported 7 minutes ago

  @EE @DavidSu99220975 We had 4 day outage last week, we did all the chasing zero communication from EE and not an apology in sight!! “For 13 years running we are number 1 on customer service” I don’t think so!! Charged incorrectly for 12 months, “you haven’t chased it for a long time” 3 mths refund!

• 
  Caustic Chris (@CawSticky) reported 10 minutes ago

  @EE (2/2) I also pay £25/mnth for TV which I can get from HBO for about £10....the equipement is 4-5 year old BT stuff that you wouldn't upgrade. All in all I am getting a ***-deal for £70/month. MUCH slower than advertised AND I have never received a contract, + can't find it online

• 
  Scotland The Great (@ScotlandTheGr8) reported 11 minutes ago

  Can't believe after 18 years, I'm going to have to leave @EE for my phone and broadband because Virgin have a much better offer on their Broadband and TV - over a £15pm difference for like for like basis! Retentions unable to come down any more.

• 
  Kate (@kitkat_wba) reported 11 minutes ago

  Actually impossible to speak to @EE. An hour and 15 min wait is a joke. Won't even let me sign in online because the account was set up wrong. Guess just stick with broadband that keeps dropping out. May be best to switch.

• 
  clare mcintosh (@claret640) reported 14 minutes ago

  @ee is the server down have no signal

• 
  _rambo£ (@_rambo_17) reported 15 minutes ago

  You r customer service is bad been on 3 calls today totaling 3 hours and still no service @EE

• 
  Sarah Grimshaw (@SarahGrimshaw_x) reported 17 minutes ago

  @EE I have already done this twice, both times it stopped working within 15 minutes of ending the call. I’d like to know if our next bill will reflect 3/4 days of no service? Currently having to use family members hotspot when they visit.

• 
  Jen (@sassybadassy15) reported 18 minutes ago

  @EE Morning Team. I would like to recognise the agent I spoke to just now for their excellent customer care and compassion in helping me a distressing situation. How can I pass this on?

• 
  Anjali Singh (@anjalisingho) reported 25 minutes ago

  @BorderOtter @EE red los after they've ceased copper's properly scary when security's down, can't imagine waiting for a splicer while they cancel tlos