EE outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kingston upon Thames, England

The most recent EE outage reports came from the following cities: Hammersmith, Hounslow, Walton-on-Thames, Southall, Kensington, Ealing, Mitcham, Hampton, Shepperton, East Molesey, Wandsworth, and Feltham.

City	Problem Type	Report Time
Hammersmith	Phone	2 hours ago
Hounslow	Internet	2 days ago
Hammersmith	Internet	2 days ago
Walton-on-Thames	Internet	3 days ago
Hammersmith	Internet	4 days ago
Southall	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Vìncere. (@VictorJ1987) reported 57 seconds ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Cheryl Cavanagh (@xchezzacx) reported 4 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Neil Higley (@NeilHigley) reported 9 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported 10 minutes ago from Kensington, England

  @EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

• 
  Steve Fisher (@221Sociopath) reported 15 minutes ago from Brentford, England

  I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

• 
  James Vertigan (@jamesvertigan) reported 16 minutes ago from Ealing, England

  @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

• 
  gillian nichols counselling (@NicholsGillian) reported 29 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  Dave Ahern (@CorkGourmetGuy) reported 30 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  Jonathan Kelly (@JKBartsHeart) reported 30 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  Gavin Wrigley (@pheauteau) reported 36 minutes ago from Hammersmith, England

  @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

• 
  Dan Taylor (@danthomastaylor) reported 37 minutes ago from Lambeth, England

  Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

• 
  Olga (@olgabudimir) reported 39 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  John Want (@MontyWanty) reported 39 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

• 
  Mariam Michtawi (@MariamMichtawi) reported 39 minutes ago from Brentford, England

  @EE I did twice but still the same. It seems many are facing the same problem!

• 
  Anit (@anit3) reported 39 minutes ago from Brentford, England

  @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

• 
  Craig McRae (@craig_mcrae) reported 41 minutes ago from Lambeth, England

  @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

• 
  Shanny (@MissShannyToms) reported 41 minutes ago from Brentford, England

  @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

• 
  Paul Modley (@pmodley) reported 51 minutes ago from Ealing, England

  @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

• 
  Dave Ahern (@CorkGourmetGuy) reported 52 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Damien (@Damien93) reported 55 minutes ago from Richmond, England

  @EE my signal is awful today, whats going on?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emma-Jane 🇬🇧 (@Cadisbikes) reported 7 minutes ago

  @LeilaniDowding @EE This has been forced on my father. So the power goes out, he lives in the middle of nowhere, no mobile phone signal unless he treks out into a field and up to the highest point,.perfect for a man in his 80s. Easy target for thieves, cut power, no 999 can be rang.

• 
  Lizzy (@Lizzyzsu) reported 7 minutes ago

  @EE ‘Oh you have to personally cancel it’ I was told then after paying for 3 more months of EE while on a Canadian sim & not even using EE. That’s why I’m so intent on doing it now but you make it purposefully difficult!!

• 
  Jo (@JoCornwall26) reported 8 minutes ago

  @EE exactly how long am I supposed to stay on hold??? You promote good customer service, this is a joke!

• 
  mikeyjcs - trading 🇬🇧 (@mikeyjcs) reported 9 minutes ago

  @hevvuhh @EE they’re terrible, customer service worst I have ever dealt with. moved to Virgin, got gigabit and only pay £28 odd quid a month!

• 
  David Physick (@Fizzinnf) reported 11 minutes ago

  When is @EE going to sort out its signal in #Woodbridge so it is possible to use the car parking app? Decent signal in #Felixstowe. An annoying first world problem.

• 
  Paul Jones (@Wrexham1978) reported 15 minutes ago

  @sophie_reed98 @EE @ee are terrible for rewarding loyalty. I left after 30 yrs & am getting the terms elsewhere for a fifth of the price.

• 
  NeilM (@NM_Rdg) reported 17 minutes ago

  @EE How does roaming work for visiting Spain/Portugal? My main issues are around potentially receiving calls if I don't have it or it activating and charging me when I don't want it (I'll have WiFi all day on some days)

• 
  Phoenix Rahman (@Phoenixrahman) reported 19 minutes ago

  @VisionsofGold @EE @SamsungMobile No such thing as loyalty for existing customers. I’ve been with EE since they were one2one. In early days when they were T-Mobile, would get rewarded for being a loyal customer but as a EE customer, no such luck. Instead it’s higher costs and poor customer service.

• 
  PIX (@PIXX3L5) reported 20 minutes ago

  I'm convinced that zero humans work for @EE what a **** storm of conflicting information. Repeating yourself over and over with different outcomes to only be put to someone else and repeat again and then told different information and other person wrong. FU EE FU

• 
  Caecilius (@shardcreek) reported 22 minutes ago

  Day three of @EE totally ignoring my complaint, now a month to install broadband they promised weeks ago, two appointments made, two no shows without explanation. 45 minutes on hold whilst they keep taking my money. Disgusting