EE

EE Outage Report in Kingston upon Thames, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kingston upon Thames, Greater London, England 03/10/2026 12:30

March 10: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent EE outage reports came from the following cities: Ruislip, London, Hackney, Croydon, Worcester Park, City of London, Islington, Hounslow, Feltham, Wandsworth, Kensington, Uxbridge, Ealing, Southwark and Purley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomRuislip Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomCroydon Wi-fi
United KingdomWorcester Park E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • _akhi_younes chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported from Hammersmith, England

    @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

  • Hewete Hewete Haileselassie (@Hewete) reported from Paddington, England

    @EE I've just been cut off from my second customer service call of the day (after 21 and 14 mins respectively) I'm requesting an e-sim. New dual sim phone arrived today but apparently I need an e-sim. Please help as even with data calling I don't get good coverage at home.Thanks

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • geometric Geo (@geometric) reported from Kensington, England

    @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes

  • MarysiaT Marysia Trembecka (@MarysiaT) reported from Camden Town, England

    @EE I want to cancel my contract. But 150 calls massive queue and then live chat nothing.

  • Felicia_Thandie Felicia Thandie (@Felicia_Thandie) reported from Camberwell, England

    @EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt

  • eugenio_sp Eugenio Sánchez (@eugenio_sp) reported from Paddington, England

    @EE Yes. Seems like a general problem in my area. Hope it can be fixed soon. Thanks

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • gemma_thomas7 Gemma Thomas 🇪🇺 (@gemma_thomas7) reported from Camberwell, England

    I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.

  • Hewete Hewete Haileselassie (@Hewete) reported from Paddington, England

    @EE Help! My SIM is no longer provisioned so I'm completely cut off. This after the wrong phone was delivered to me. And several lengthy calls to customer service with no joy. I've been with Orange and now EE since 2002.

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • mattlawley703 Matt Lawley (@mattlawley703) reported from Croydon, England

    @EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John

  • MarysiaT Marysia Trembecka (@MarysiaT) reported from Camden Town, England

    @EE Just cancel completely. I was on hold for ages before on the 150. Then that cut off. So then went to live chat

  • eugenio_sp Eugenio Sánchez (@eugenio_sp) reported from Paddington, England

    @EE Hi. My broadband home service suddenly stopped working. I have been waiting for over 20 minutes on the phone line. I have a deadline soon, I really need my service restored. It is very frustrating to have such an unreliable service.

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • geometric Geo (@geometric) reported from Paddington, England

    @ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • t_macteresa2 Misses Mac (@t_macteresa2) reported

    Good afternoon @EE I am awaiting a reply regarding my request for a returns bag as I want to cancel my contract under your 14 day cancellation policy. I bought the handset on 30th September 2022. Please advise. Regards #EE

  • lexihamer Lexi Hamer-Rodgers (@lexihamer) reported

    @EE I had to call up, no-one replied to my instant message. My watch won't connect to mobile data, which is apparently a known fault and you can't fix atm.

  • graham_pullen Graham Pullen (@graham_pullen) reported

    @EE No broadband line so have to use 4G for home internet. Issue with connecting mast since 10th June making service unusable, Tree requiring lopping apparently. Its now 5th October, 117 days later, either EE cant be bothered or Its incompetence. Affecting all local residents.

  • nancebrownx nbb (@nancebrownx) reported

    .@EE are so shameless!!! Can’t believe a customer of 15 years can be treated like this…. A week of mess and still no resolve. Don’t get me started on DPD 😭😭 bastards #dpduk

  • sophiemu02 ✨ 𝒮 𝑜 𝓅 𝒽 𝒾 𝑒 ✨ (@sophiemu02) reported

    @EE Very slow sending texts. I think your signal is very poor where I live, even now I'm at my family's home and it's quite poor, like just bars. When I'm in my flat most of the time it's very very poor

  • RussOnlinee 🔰Russ🔰 (@RussOnlinee) reported

    @EE DM has been sent. Can’t see what you can do when a complaints manager is on the case. Not only that, I just wanted to bang on Social Media how poor your service is 👍👍

  • WightFibre WightFibre (@WightFibre) reported

    @kixie9_ @EE Hi @kixie9_, if it is your 4G signal which is losing signal this will have nothing to do with your broadband connection. Best wishes.

  • sophiemu02 ✨ 𝒮 𝑜 𝓅 𝒽 𝒾 𝑒 ✨ (@sophiemu02) reported

    @EE Very slow sending texts. I think your signal is very poor where I live, even now I'm at my family's home and it's quite poor, like tree just bars. When I'm in my flat most of the time it's very very poor. EE 👎🏼👎🏼👎🏼

  • SeanRobUHP Sean Robinson 🇺🇦👑❤️ (@SeanRobUHP) reported

    @EE hi, I have absolutely no signal at all, across my entire city.

  • mar1e82 Marie Rickard (@mar1e82) reported

    Having so much trouble with @EE and their 4G signal lately. Doesn't seem to work anywhere