EE Outage Report in Merton, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Merton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Merton, Greater London, England
The most recent EE outage reports came from the following cities: Hackney, London, Wandsworth, Newham, Kensington, Ealing, Southwark, Purley, Croydon, Waltham Forest, Poplar, Hammersmith, Wembley, Islington and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog
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KG
(@kerem6okce) reported
from
Hackney, England
He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.
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Kurt Kiefer
(@k1rtk) reported
from
Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
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peter
(@peter33266430) reported
from
Hillingdon, England
@EE EE have completely messed up my bill again I just can’t believe it’s dressing me out , £129 for 1 month when I have unlimited minutes unlimited txts and unlimited Data I rang customer service she’s confused aswel so I don’t know what to do
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice
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ponkysue
(@ponkysue2) reported
from
Hounslow, England
@EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick
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Ekramul
(@ehoque007) reported
from
East Ham, England
@EE Ridicilous protocols in place just to reset my online account password. Now need to go into a store with my ID! Not necessary. 10 years plus customer. Shame.
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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Daniel Singleton
(@DSingleton_) reported
from
Ilford, England
Every week I get an unsolicited text from @EE telling me they are sorting out issues in my area. It never gets better I lose every call in my house. Not so much everything everywhere - more nothing nowhere! I’m seeking a new provider for me and my org. #mobilephone
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Coopers Coffee Bar
(@CoopersCoffee) reported
from
Hillingdon, England
@EE Help I can’t get travel data pass to work online 🙄 & your offices are shut
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Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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Kirua
(@yehbmb) reported
from
Islington, England
@EE hey no service since this morning
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DarkBeige
(@Beige29) reported
from
Merton, England
Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me
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Mr P
(@adrian_pennelli) reported
from
Hackney, England
Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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dominnique karetsos
(@DKaretsos) reported
from
Richmond, England
@EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network
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holly
(@ANOBRAINHOLLY) reported
from
Hounslow, England
hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.
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David
(@David25892) reported
from
Lambeth, England
@EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
@EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz
EE Issues Reports
Latest outage, problems and issue reports in social media:
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chloe
(@chloexolouise) reported
@EE what a disgraceful company, 4th month on the bounce I’m having to call your useless customer service team because you’ve over charged me AGAIN. I dread to think how many vulnerable people are being scammed by you every month 😤
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melanie ridge
(@meljridge) reported
@EE I couldn’t finish completing my new contract as your system crashed. Someone was going to call me back but they didn’t. I can’t call and hang on the phone for another 40 minutes - can you call me back please
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LEBK
(@LDNLFC_est95) reported
@EE my phones not working abroad can you help
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Atif jj
(@AtifJj) reported
@EE worst network in the world no emails or texts or calls disconnected me for an outstanding balance of 41 quid now can’t reach any of my family even though I’m on direct debit, one would understand if it was a lot of money but I been with Ee a decade last time such a shame
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Martin
(@MartMartin33a) reported
@EE @actuallymrsrees Terrible customer service only bothered about their billions of profit
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Susan Yvonne Clarke
(@scla55) reported
@EE All my work colleagues who are with EE have the same problem .
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melanie ridge
(@meljridge) reported
@EE I was on hold for 40 minutes before speaking to someone. We’d nearly finished renewing my contract and your system crashes so we can’t complete the order. The customer service woman said she’d call back but didn’t. Please call in the morning as you’d promised
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Susan Yvonne Clarke
(@scla55) reported
@EE I’ve had extremely poor internet on my phone for weeks in the NN1 area of Northampton where I work , this happened for many weeks last year why is it happening again ? It’s extremely inconvenient to only have internet when I’m at home .
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Kuebet
(@winterz_sky) reported
@rusheurope @EE ofcom it, report the issue to ofcom
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cybermazz
(@cybermazz) reported
@EE @EE did that, using a mobile device - same outcome - the calling number is not covered by my roaming plan and the PAYG SIM is not reading - is there an online help or chat option?