EE outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Croydon, Hammersmith, Kensington, Mitcham, and Wandsworth.

City	Problem Type	Report Time
Croydon	Internet	1 hour ago
Croydon	Internet	2 days ago
Croydon	Internet	4 days ago
Hammersmith	Internet	5 days ago
Hammersmith	Internet	5 days ago
Croydon	Total Blackout	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Jenny Sanders (@gothtink696) reported 1 minute ago from Croydon, England

  @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

• 
  Michael Wilkinson (@ThatMichaelW) reported 2 minutes ago from Camberwell, England

  From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

• 
  Jimmy (@jimmyb01) reported 2 minutes ago from Merton, England

  @EE is MyEE down? Can’t log in on app or website

• 
  Sholeve Davies 🇸🇱 (@issavibe95) reported 3 minutes ago from Croydon, England

  @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

• 
  Teresa Walsh ● (@teresaspost) reported 3 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  Cheryl Cavanagh (@xchezzacx) reported 10 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Ana Escudeiro (@escudeiro_ana) reported 21 minutes ago from Lambeth, England

  @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 24 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  Ewan Stevenson (@EwanJStevenson) reported 26 minutes ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

• 
  Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported 34 minutes ago from Camberwell, England

  If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

• 
  Veena Patel (@VeenaPa42103967) reported 34 minutes ago from Croydon, England

  @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

• 
  Luis Andrés (@Luis_AndresM) reported 36 minutes ago from Richmond, England

  @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

• 
  The Big Bakes (@TheBig_Bakes) reported 36 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  Danny Whitebread (@WhitebreadDanny) reported 40 minutes ago from Camberwell, England

  .@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 41 minutes ago from Richmond, England

  @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

• 
  ✈️ B (@_beckid) reported 46 minutes ago from Croydon, England

  @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

• 
  Matthew Sexton (@matt_sexton) reported 47 minutes ago from Croydon, England

  @Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.

• 
  Craig McRae (@craig_mcrae) reported 49 minutes ago from Lambeth, England

  @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

• 
  Adrian Bradley (@adebradley) reported 50 minutes ago from Croydon, England

  @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

• 
  tamara m (@tamara_mbz) reported 50 minutes ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  beth (@loisgriff_) reported 7 minutes ago

  Anyone else not got service on ee? I haven’t had service since last night. @EE

• 
  Tim Burgess (@TimBurg36450307) reported 9 minutes ago

  @Hala_Lou @EE I’m in Spain with the same issue

• 
  Marcello Mega (@_MarcelloMega) reported 11 minutes ago

  @EE I've replied to the email from the complaints team asking for a call back. If you could look at my email inbox, you'd see a string of complaints to EE going back over all ten years of my being your customer. I can't believe I've put up with it for so long.

• 
  Scott Trafford (@Traff) reported 12 minutes ago

  @EE Had a call today so hopefully the phone line will be sorted by 27th third or fourth time for this promise! Checks last night showed intermitent connection and router reset. Still poor internet and coverage

• 
  mṽsh (@shikariunite) reported 14 minutes ago

  Ever since moving from @EE to @VodafoneUK I've had 0 issues with my connection in my area, unlike EE.

• 
  souness's moustache 55 (@souness_tash) reported 16 minutes ago

  @EE Thats the problem call 150 🙄🙄 they are some staff are useless & I just can't be annoyed dealing with them anymore 😮‍💨😮‍💨 loyalty is nothing to EE anymore just same stuff time after time with them. Thanks anyway think sky mobile is offering better deals.

• 
  JT (@JTXbox) reported 17 minutes ago

  @marcusoft365 @EE @XBOX I am also an EE customer, but financial circumstances atm I cant even afford the extra £80 atm even though thats an absolute steal, congrats on getting one, I managed to get the controller on Smyths though.

• 
  Liam Wilko (@CFCLiamW) reported 18 minutes ago

  @EE are actually the worst broadband and TV provider ever. Always up and down like a yoyo and cause its all internet streaming now, when it goes down can’t even watch TV. Every day its on and off ffs

• 
  DorothyNot 🕷💜🤍💚 (@DorothyNotD) reported 20 minutes ago

  @EE I’ve been trying to contact you for 2 days, when I finally got a very slow responding chat they agreed to raise a complaint…what is this text about? I SHOULD NOT have to get in touch again to keep my complaint open.

• 
  G E E T U P 💪🏼 (@dalli_72) reported 22 minutes ago

  @EE think I’ll be cancelling today something so simple awful reps customer service is shocking AVOID!!