EE Outage Report in Merton, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Merton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merton, Greater London, England
The most recent EE outage reports came from the following cities: Harringay, Wandsworth, Newham, London, Hampstead, Wembley, City of Westminster, City of London, Harrow, Croydon, Beckenham, Hackney, Hammersmith, Hounslow and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Marc Flores
(@marcflores) reported
from
East Ham, England
@EE Back in east London (E16, Canning Town). 1. After Airplane on/off 0.66 Mbps down 2. After restart 6.88 Mbps down (slower than normal 3’s speeds!) 3. I’m running iOS 13.1 on the device. FYI - I had no issues when at work at SE1.
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A girl has no name 🐺⚔
(@rustykidneys) reported
from
Camden Town, England
@EE Thank you. Your team member was great. My mum was on the train home and couldn't call herself, and my stepdad's phone kept losing signal, so I had to on her behalf. I was afraid this was going to be a problem but he was very sympathetic and sorted it out.
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David Cheung
(@AviatorDavid) reported
from
Ealing, England
@EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.
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Marc Flores
(@marcflores) reported
from
Stratford, England
@EE Hi Jo - my data speeds seem to be non-existent or extremely slow in E13 and E15 (I’m commuting right now).
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Life of Nads
(@life_of_nads) reported
from
City of London, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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Jason Miller
(@sparkyjm1974) reported
from
City of London, England
@ee @TheSun @DailyMirror @DailyMailUK @KentishExpress @Telegraph EE are apparently not paying their wayleave agreements and therefore their customers are without service but paying for it
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Dave Cunningham
(@flyerinhiding) reported
from
East Ham, England
C’mon @EE this is getting silly. Phone shows 4G but London, York, Edinburgh frequently now there is just no signal. Tried phone and Ipad, same on both. Its almost like you’re trying to force people onto 5G. The last few weeks its been next to useless
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Stephen McGlynn 🏴
(@StephenMcGlynn) reported
from
Merton, England
@EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService
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John
(@SaffaJohn) reported
from
City of London, England
@EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.
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Alex King
(@alexkingtweets) reported
from
Merton, England
@Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!
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DAWN4IoE
(@Dawn4Io) reported
from
Camden Town, England
@NoServiceHereUK no data on Euston platform despite good signal on @EE
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Alicia
(@westiee) reported
from
Richmond, England
@EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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HaflaNextDoor
(@iKaremk) reported
from
Hillingdon, England
@EE hi I need some help with my account
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Life of Nads
(@life_of_nads) reported
from
Islington, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭
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Jason Miller
(@sparkyjm1974) reported
from
City of London, England
@EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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John Mc
(@Embrager77) reported
@EE hi can you please tell me. If roaming is included for Czech Republic and Croatia ? I’ve had my phone since December 2020 and a pay monthly customer
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DB
(@dave_barron363) reported
@EE can supposedly land a ******* plane with their network but I can barely get one bar of signal in parts of Central London...
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George Archibald
(@GeorgeA19879107) reported
@EE why am I having to use my partners hotspot constantly? Why cant the 5g I'm paying you for load even a photo? This service is dreadful, but I'm contracted. Not even usable its a joke.
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Lynsay White
(@WhiteLynsay) reported
@EE internet has been cutting out the last 2 days. Green light on but constantly cuts out on my catch up channels. Same thing happened about a month ago and lasted a week. Looks like other people are having problems too
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Bryn Curt James Hammond
(@BrynCJHammond) reported
@EE @EE I would have a wonderful Wednesday if my phone worked. Bills paid made a call to you today and now phone is completely cut off unless I use WiFi. I’m filming in Amity & need cell!!! Really bad customer services from you lately.
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Louis Collenette
(@lgcornetto) reported
@virginmedia Oh I’m not on Virgin for mobile, I’m on @EE - apologies, I thought the site you sent was for any network. The EE network checker won’t even load. Do you know of an outage in SE5 @EE? Me and another EE mobile user haven’t been able to access 4G/5G since yesterday
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Natalie
(@Natalie32719483) reported
@EE My broadband not working
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G Kalsi
(@GKalsi2) reported
@EE Can’t wait to leave EE. Rubbish network, customer service is rubbish and on top off that increasing prices
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RadioKate
(@RadioKate) reported
Can anyone recommend a mobile and broadband company that isn’t utterly useless like @EE? I love my data boost from having both services with them, but there is no signal where I live since they decommissioned a mast and haven’t fixed issue and it’s driving me nuts.
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Chloe
(@morton_chloe) reported
Good Evening @EE I’m wanting to cancel a contract on a mobile phone by not having to call through & be on hold etc..Can you assist please?