EE outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Croydon, Wandsworth, Kensington, Hammersmith, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Croydon	Phone	14 hours ago
Wandsworth	E-mail	3 days ago
Croydon	Internet	3 days ago
Croydon	Wi-fi	4 days ago
Wandsworth	Internet	5 days ago
Kensington	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Veena Patel (@VeenaPa42103967) reported 40 seconds ago from Croydon, England

  @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

• 
  Linzie Hunter (@linziehunter) reported 3 minutes ago from Camberwell, England

  @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

• 
  Ewan Stevenson (@EwanJStevenson) reported 5 minutes ago from Lambeth, England

  @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

• 
  Rochana Jackson (@rochanajackson) reported 5 minutes ago from Camberwell, England

  @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

• 
  Lucy Callis (@lcallis) reported 9 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  Ewan Stevenson (@EwanJStevenson) reported 9 minutes ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

• 
  Gavin Wrigley (@pheauteau) reported 10 minutes ago from Hammersmith, England

  @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

• 
  Jonathan Kelly (@JKBartsHeart) reported 11 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  CharlieH 💙 (@MissCharlesV) reported 17 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported 22 minutes ago from Kensington, England

  @EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

• 
  TricolorGav (@gauravleo7) reported 24 minutes ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

• 
  Jenny Sanders (@gothtink696) reported 27 minutes ago from Croydon, England

  @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

• 
  Lawen Lawko Karim (@LawenLawko) reported 37 minutes ago from Croydon, England

  Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

• 
  Gareth Wyn (@garethwyn70) reported 37 minutes ago from Lambeth, England

  Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

• 
  Dave Ahern (@CorkGourmetGuy) reported 38 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Matias Cervi (@Tute) reported 43 minutes ago from Lambeth, England

  Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

• 
  Ewan Stevenson (@EwanJStevenson) reported 47 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Mark Newman (@Mark_BeerArt) reported 57 minutes ago from Epsom and Ewell District, England

  @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

• 
  Jonny Pugsley (@jonathonfp) reported 58 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  Stephen Hines (@hines_stephen) reported 59 minutes ago from Camberwell, England

  Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard walker 🇮🇪 (@Rubyjones1926) reported 1 minute ago

  @EE hoodwinked my 83 yo father in law into a new contract making him believe that would solve his signal issues in his home. That he went into shop to ask for help. Hes Still having signal issues. Now they want £179 from him to get out of the contract they mis sold him.

• 
  Tag (@tagz174) reported 1 minute ago

  @robbopalmer @EE They’re terrible was glad to get rid of my sons sim with them

• 
  Jack (@jqckdawson) reported 3 minutes ago

  @EE Can you confirm the timeframes from when EE were first aware of this issue until the time it was marked resolved? Thanks.

• 
  Football Bet Club (@FtblBetClub) reported 4 minutes ago

  @England @EE No one, yet again poor, if use aint scoring more than 1 goal against New Zealand you got a big problem, Haiti battered them 4-0 the other day, embarrassing

• 
  Hashtag McYoloSwag (@MisterCow) reported 7 minutes ago

  @EE This is not super helpful - I don't know the postcode of every single area where the network dropped out and this map only indicates expected coverage, not faults. My connection was intermittent across the whole of Hull, Woodmansey and Beverley.

• 
  MJ1974 (@GibJ1974) reported 8 minutes ago

  @robbopalmer @EE I'd love someone from @EE to explain why I'm paying for scam guard when I've never asked for it? Shocking customer services that you never able to get through to anyone 😱

• 
  Jack (@UtdTait) reported 9 minutes ago

  @EE please respond to my DM. My Mum is in the USA and unable to buy a roaming pass because your system appears to be down. We have been sent in a loop of calling, being told to do a text conversation, and then being unable to receive texts while abroad. Please respond for help

• 
  Me (@shawtty64) reported 11 minutes ago

  @EE there's a problem with your app AGAIN .... Please dont tell me to contact you as all ee tell me is it'll be back up and running in 24 hrs ... this is avweekly occurance. Think you need better IT to run your app

• 
  MJ1974 (@GibJ1974) reported 13 minutes ago

  @EE Why do you no longer have a messaging service?

• 
  Mark Kelly (@MarkKel84034045) reported 13 minutes ago

  @EE How? Been nothing but problems. Over promised, undelivered, missed dead lines and zero accountability. Theres passangers from the titanic with a better customer satisfaction