EE Outage Report in Merton, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Merton come from postal codes SW20.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (31%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Merton, Greater London, England
The most recent EE outage reports came from the following cities: Wandsworth, Purley, City of London, Wembley, London, Barking, Hackney, Croydon, Ilford, Southwark, Paddington, Waltham Forest, Islington, Poplar and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Wandsworth |
Internet | |
| Purley |
Internet | |
| City of London |
Total Blackout | |
| Wembley |
Phone | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
-
Damian Kinsella
(@damokins82) reported
from
Hounslow, England
Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!
-
Em
(@RennardsEmelye) reported
from
Camden Town, England
@EE 3 days of no service and cannot even call 150!!! Told to use WhatsApp! Yep! That’s really useful for business!! What an absolute joke! If I can’t earn, you don’t get paid! Simple! I have 3 lines with all contracts coming to an end soon! Bye Felicia! 🤬
-
Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@TerrySpringer19 @EE My own personal phone and Sim cards. Still down.
-
Si Kirk AFC
(@sikirk) reported
from
Islington, England
Dear @EE why is your network so s#*t at the moment having a severe lack of service all over London in the last week
-
𝕆𝕞𝕒𝕣
(@being_h_u_m_a_n) reported
from
Eltham, England
@EE is not that @EE anymore, which is I used get full on everytime now call drops, mobile deta speed down. Overall I'm sure they are messed up. Hope they will be back on track again. 🤞
-
Christopher A. Hamer
(@chrisahamer) reported
from
Paddington, England
@EE Ok, I’ll humour you and give it a go, though I am fairly positive that it’s a network infrastructure issue on your part - I.e not enough bandwidth but am happy to be proven wrong
-
Vladimir Sivc
(@vladyhell) reported
from
Lambeth, England
@EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(
-
kelly b
(@kelkelly74) reported
from
Eltham, England
Is there a problem with @EE Can’t make calls and no sound on ft except a rustling sound
-
David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
-
Slickster
(@slickster65) reported
from
City of London, England
@EE What’s upsetting you’re trying to play this down as if it’s only a small number people effected which is a lie come clean and tell us what the problem is and for how long
-
Em
(@RennardsEmelye) reported
from
Camden Town, England
@EE Still no service! Day 3 of not being able to work!!! Frustrating and very angry!
-
Mark M
(@DrunkRes) reported
from
Camden Town, England
@mrcjmartin And according to @ee no. Single sim only which doesn’t help if one wants to run a work Sim and personal sim on the same phone. 🤯
-
Peter Gannon
(@pjgannon) reported
from
Hackney, England
@EE I’ll take that as no then. Terrible customer service. I’ll go to OFCOM instead.
-
William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
-
Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE phone not working AGAIN 3rd time since march this is unacceptable
-
Vladimir Sivc
(@vladyhell) reported
from
Wandsworth, England
@EE broadband is down for me again in London, this is again a regular occurrance for me
-
Georgie
(@georgiedonn) reported
from
Islington, England
@vamosvamos @EE I’m livid. They owe me £200. And i’ve been without a phone for 9 DAYS because a commission hungry salesman screwed up leading them to cancel my line (it’s been my number since i was 14) Still waiting on a sim as its’physically impossible to post faster than 2nd class royalmail’
-
Marta Iglesias
(@MartaIg88800241) reported
from
City of London, England
@EE we are unable to make or receive calls and EE customer services not available either through App ! 😡😡
-
Sameer 🏴
(@gooey89) reported
from
Richmond, England
@EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....
-
natasha browne
(@TashaBrowne) reported
from
Hillingdon, England
@paul2v @HillingdonNHSFT @EE I’ve no idea.....I never see anything on twitter until hours later...but I’m not bothered about it
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Richard Clark
(@rawker28) reported
@EE Hi, are there any problems with the EE SMS service? This morning when I send a text it won't send and says to try again. I can receive texts ok but can't send. My mobile phone is a Motorola. Thanks Richard.
-
Martin Ricketts
(@martin1ricketts) reported
@EE your internet service is awful, it goes down for several minutes several times a day. So frustrating 😡
-
Ludwig Ledbury*
(@LudwigLedbury) reported
It's raining again, que the shite Internet connection. Come on @EE, sort this out. Trying to have a video call with my mum who has Parkinsons and dementia so to add to the usual issues (caused by my lovely mum) again I have to contend with dial-up speeds. #frustration
-
Lee Morley
(@Smooth2014) reported
@EE Ordered My Upgrade On Sunday And To My Shock Once It Had Been Completed I Got A Text With Link To Your Tracker But Never Got Any E Mail Confirmation So Has This Way Of Confirmation Been Change At All ??
-
EFCSD
(@EFCSD5) reported
@EE any chance of you actually helping connect my watch 4 please..... the wearable app says contact you but now apparently you should have set up a watch plan yesterday at the same time as the sim.... not impressed explained why I was moving in store and expected better. Cancel?
-
Jules🕷❄🇪🇺
(@jubu8) reported
@EE I never use all the data on my plan, is there a way of somehow donating that (+some calls and texts) to homeless people that may need it? Is this a thing? Can it be a thing? Anyone know? #homelessness
-
Gatesy
(@gatesy333) reported
@EE - could someone help with transfer of my old number? Tried the online form, been on hold via phone support.
-
ReliefWithBeef
(@ReliefWithBeef) reported
@parkendgoodison @EE I had this issue, if you upgrade over the phone/live chat there are no issues.
-
Nige
(@Nigeishere) reported
@ee I'm 100 miles from home now and had to give up on using the mobile signal and use WhatsApp via wifi fo a call. What the ***** happening to your service?? Its darlek central. Stop. Start. Interference. Kkhhhrrsssttttssshh
-
Griffter
(@Griffter1927) reported
@EE is completely knackered Central, West and North Cardiff for me. Can’t comment if no service affects other areas. They’re not responding. @OmbudServices