EE outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Croydon, Hammersmith, Wandsworth, Thornton Heath, Fulham, Purley, Kingston upon Thames, Worcester Park, Kensington, Carshalton, Banstead, Sutton, and Streatham.

City	Problem Type	Report Time
Croydon	Wi-fi	2 days ago
Croydon	Internet	3 days ago
Croydon	Total Blackout	5 days ago
Croydon	Internet	6 days ago
Hammersmith	Internet	7 days ago
Croydon	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Lady Vix Seaxman (@VixSeaman) reported 6 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  Veena Patel (@VeenaPa42103967) reported 8 minutes ago from Croydon, England

  @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

• 
  Olanrewaju Owode ❁ (@owodeone) reported 9 minutes ago from Croydon, England

  @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

• 
  Ewan Stevenson (@EwanJStevenson) reported 19 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Olga (@olgabudimir) reported 20 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  Dave Ahern (@CorkGourmetGuy) reported 33 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Andrea Gillis (@angegillis) reported 33 minutes ago from Lambeth, England

  @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

• 
  James Meredith (@Jamesmeredith) reported 36 minutes ago from Camberwell, England

  @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 36 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

• 
  Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported 37 minutes ago from Camberwell, England

  If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

• 
  Nick Swan (@MrNickSwan) reported 41 minutes ago from Richmond, England

  @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

• 
  MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported 44 minutes ago from Camberwell, England

  @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

• 
  James C Green (@jamesCgreen93) reported 45 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  G.Marshall Gleghorn (@gary2323) reported 47 minutes ago from Merton, England

  @EE Is online chat not working

• 
  Pawlie (@Si11y3gg) reported 48 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  sandra oneill (@sandraspeccy) reported 51 minutes ago from Hammersmith, England

  @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

• 
  Matias Cervi (@Tute) reported 56 minutes ago from Lambeth, England

  Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

• 
  Shannon/Sharon (@duffshan) reported 57 minutes ago from Camberwell, England

  @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

• 
  Agustin Pesciallo (@agustin) reported 58 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Lucy Callis (@lcallis) reported 58 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sol Cinema-World's smallest mobile picture house (@theSolCinema) reported 2 minutes ago

  @EE Service in Swansea is diabolical this year. What is occurring EE?

• 
  Shaun (@shauny67) reported 3 minutes ago

  @EE @SerendipityShah Don't forget there is a 14 days cooling off period & starts from the time the service is activated as you cannot judge the service until you have tested it

• 
  Julie F (@jvfisher59) reported 3 minutes ago

  @EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳

• 
  CommonSense? (@AllTooNoisy) reported 5 minutes ago

  @EE @BT Hi, I keep getting multiple requests to return hardware. Even though you cancelled my contract by mistake. Your colleague admitted that. I’ve requested a return kit 3 times. Not going to bother anymore. Appalling service. Would be nice to speak to someone on the uk

• 
  Tony Crystal (@TonyCrystals) reported 7 minutes ago

  @chocoranges @EE Keep a record of everything, make a formal complaint. Ask for compensation. If they are not reasonable go to comms Ombudsman. I would say £25ph for inconvenience plus null payments during dispute is reasonable. Every email cost 1 hour. Phone calls by the minute rounding up. hth

• 
  Daniel Wright (@DanielW69987575) reported 7 minutes ago

  @EE Your app is useless. It fails to log in every single time I enter my credentials. Everything is correct and it fails all the time. Combined with the poor signal I always have, I am disappointed I chose to move over.

• 
  Liverpool 🪭 acc (@SerendipityShah) reported 8 minutes ago

  @EE Why are you so busy? Because everyone is having problems with your internet? 🛜 @BBCNews

• 
  Daniel J Bailey (@imDJB) reported 10 minutes ago

  How I be paying @ee well over £100 for their full TV/Sport & Broadband service yet the HBO Max entitlement is only the basic version so I can’t view all the content. The two films I want to watch I now have to pay for via Amazon. What joke is this in this economy smh. Fix it plz!

• 
  Mattyyy (@Mattyyy_YMCMB) reported 13 minutes ago

  @EE Hi. I’ve just gone onto the EE app and there are random phone numbers appearing on my account? When I should only have 2 associated numbers with my account. Is this a bug? Or the app is having issues?

• 
  WelshVilla (@Welsh_Villa) reported 13 minutes ago

  @AlabroElisha @England @EE Ye I dont like him.big headed. You only say he was player of te match because you support Chelsea. He has No respect. Thats my opinion lol. Dont like it , I dont care. I dont rate him.