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EE Outage Report in Merton, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merton, Greater London, England 11/12/2025 19:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merton, Greater London, England

The most recent EE outage reports came from the following cities: Caterham, Hammersmith, London, Hackney, Poplar, Croydon, Harringay, Southwark, Ruislip, Wandsworth, Hounslow, Camden Town, City of London, Ilford and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaterham E-mail
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomHammersmith Internet
United KingdomHackney Internet

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    @EE we have terrible signal in sm6 can u update

  • Am1nul_Hoque Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I have been through this process 15 times. It is as bright green as it ever can be. Glowing green like your logo. We have had technical support teams and change bandwidth and do all sorts of remote testing and it has never worked..

  • marcflores Marc Flores (@marcflores) reported from East Ham, England

    @EE Back in east London (E16, Canning Town). 1. After Airplane on/off 0.66 Mbps down 2. After restart 6.88 Mbps down (slower than normal 3’s speeds!) 3. I’m running iOS 13.1 on the device. FYI - I had no issues when at work at SE1.

  • westiee Alicia (@westiee) reported from Richmond, England

    @EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP

  • marcflores Marc Flores (@marcflores) reported from Stratford, England

    @EE Hi Jo - my data speeds seem to be non-existent or extremely slow in E13 and E15 (I’m commuting right now).

  • MattWyattUK MΔTT WY∆TT (@MattWyattUK) reported from Ealing, England

    Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.

  • JamieWillshaw Jamie Lindley (@JamieWillshaw) reported from Bromley, England

    @Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!

  • Am1nul_Hoque Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I was informed I would be called at 6.30pm today by technical support today and even given a name. Call was recorded and I came home extra early from work, but yet again you have considerably failed to stick to your word and meet the needs of your customer!!!

  • flyerinhiding Dave Cunningham (@flyerinhiding) reported from East Ham, England

    C’mon @EE this is getting silly. Phone shows 4G but London, York, Edinburgh frequently now there is just no signal. Tried phone and Ipad, same on both. Its almost like you’re trying to force people onto 5G. The last few weeks its been next to useless

  • life_of_nads Life of Nads (@life_of_nads) reported from Islington, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK

  • ItsIyke_ MelancholyWolf (@ItsIyke_) reported from Merton, England

    @EE hey the green light is on my router but the broadband is down. None of my devices can connect!

  • hannah_p79 Hannah Parmenter ♥ (@hannah_p79) reported from Poplar, England

    @EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't

  • life_of_nads Life of Nads (@life_of_nads) reported from City of London, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...

  • Dynan5 Martin Dynan (@Dynan5) reported from Croydon, England

    @EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal

  • timpar2109 tim parsons (@timpar2109) reported from Poplar, England

    @EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.

  • Dawn4Io DAWN4IoE (@Dawn4Io) reported from Camden Town, England

    @NoServiceHereUK no data on Euston platform despite good signal on @EE

  • LynsLot Lynsey Smith (@LynsLot) reported from Croydon, England

    @EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service

  • iKaremk HaflaNextDoor (@iKaremk) reported from Hillingdon, England

    @EE hi I need some help with my account

  • BenHop Benjamin Hopkinson (@BenHop) reported from Bromley, England

    @EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • bcb567 Barbara Band (@bcb567) reported

    @tinamreynolds @Sarah111well @EE Not if the new tenants moved in before the end of the contract - although that would mean they were being paid twice for the same service at the same address so somebody should receive a refund.

  • DiarmaidCroninW Diarmaid Cronin Williams (@DiarmaidCroninW) reported

    @EE probably the worst phone service everywhere throughout the UK

  • laurajaynefox1 Laura Vance (@laurajaynefox1) reported

    @EE I'd just love for you to stop turning our mobile data off. No phone calls or texts... Not the service we pay for!

  • VictoriaJadeP Vicky Pullinger (@VictoriaJadeP) reported

    @EE How about just fulfilling my order.. 🙃 Currently three weeks late with no way to track, and fed lies from customer service.

  • emi_bbyx Emily Dixon (@emi_bbyx) reported

    @EE I want to close my account and my Sim contact. I have moved country. Online it only gives the option to call to cancel. I cannot call I’m in another country. Help

  • PricklyFring Gustavo Fring (@PricklyFring) reported

    @xQueen_Piscesx @EE Yeah I’m not the happiest of customer right now.. considering the price I’ll be paying too 🥹

  • k33bym k33bym (@k33bym) reported

    Reminiscing about the days when you could pay 50p to jump the hold queue when calling @EE customer service. Please bring it back 😭

  • OxdwOxdw1 Woolfall 👑 🍀🍀🍀 lucky king (@OxdwOxdw1) reported from High Legh, England

    Pls can you please check why @EE that sim say not working right & why @GooglePlay keeps close off in @Samsung Mobile Gaxy 8+ thank 🙏 u 🙏

  • friendofkaren Janice (@friendofkaren) reported

    @EE what is the point in having underground wifi if ones phone can never seem to connect to it?

  • Staedtlerberol Staedtler Berol (@Staedtlerberol) reported

    WHY ARE @EE & BTmobile COMPLETE UTTER GARBAGE AT PHONE CALLS‽ 😭😭😭