EE outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Hammersmith, Croydon, Surbiton, Richmond, Kensington, Wandsworth, Kingston upon Thames, and Thornton Heath.

City	Problem Type	Report Time
Hammersmith	Wi-fi	3 days ago
Hammersmith	Total Blackout	3 days ago
Hammersmith	Internet	3 days ago
Croydon	Wi-fi	5 days ago
Croydon	Internet	8 days ago
Surbiton	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Kevin Nolan (@knolanuk) reported 5 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  Danny Whitebread (@WhitebreadDanny) reported 10 minutes ago from Camberwell, England

  .@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.

• 
  Dave Ahern (@CorkGourmetGuy) reported 11 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  Dave Ahern (@CorkGourmetGuy) reported 14 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Ewan Stevenson (@EwanJStevenson) reported 15 minutes ago from Lambeth, England

  @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

• 
  Andrew Pines (@AndrewRPines) reported 18 minutes ago from Camberwell, England

  @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

• 
  Ronin Shaw (@RezxoShaw) reported 20 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  Craig McRae (@craig_mcrae) reported 22 minutes ago from Lambeth, England

  @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

• 
  Matthew Sexton (@matt_sexton) reported 23 minutes ago from Croydon, England

  @Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.

• 
  TricolorGav (@gauravleo7) reported 27 minutes ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

• 
  Dell Smith (@HowardDellSmit1) reported 33 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  Dan Dad 🔶 (@DanGinBrown) reported 36 minutes ago from Epsom and Ewell District, England

  @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

• 
  tamara m (@tamara_mbz) reported 37 minutes ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

• 
  Pawlie (@Si11y3gg) reported 40 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 43 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

• 
  sandra oneill (@sandraspeccy) reported 46 minutes ago from Hammersmith, England

  @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

• 
  Joe Wadsack (@vinesack) reported 46 minutes ago from Wandsworth, England

  I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

• 
  lauren (@wanderlaurst) reported 48 minutes ago from Wandsworth, England

  @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

• 
  Dave Ahern (@CorkGourmetGuy) reported 51 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  Jamie (@JamieSenitt) reported 52 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stuart de Rozario (@StuartdeRozario) reported 5 minutes ago

  @mark_wootten @EE might have something to say about that. Zero customer loyalty there too.

• 
  Mandy (@mandydunne_x) reported 8 minutes ago

  @EE Already done that, says there is no issues in the area and as for the wifi calling thats great if you have access to wifi but unfortunately don't have access 24/7, multiple people in my area have had no service since yesterday

• 
  DML (@DMLYONDER) reported 8 minutes ago

  @EE Ee have elderly customers they fail to fix their phone lines and internet with 30 days put vulnerable customers at risk, fail to keep their customers informed of repair dates and times, and BT totally ignore customers, and don’t value when you been with them 20 plus years

• 
  Northumberland Wanderer (@GreenVapinGiant) reported 9 minutes ago

  @ad_moran4 @EE @O2 I had similar issue recently, I decided to get a sim free phone from ee and a separate sim only deal, it worked out about 15 quid cheaper than what they quoted. So if you buy iPhone 17 sim free, it's about 32 a month over 24 months, then buy a sim deal. It will probs be cheaper

• 
  Eza (@14EZA) reported 14 minutes ago

  @EE it is absolutely staggering at how incompetent your company is at this point and how badly you treat your customers! Miss selling me products on multiple occasions and despite offering me a refund, i haven’t received it, and funnily enough now there is no record of my refund

• 
  WelshSully (@WelshSully96) reported 14 minutes ago

  @dpduk_ just to make you aware your drivers have unauthorised people doing deliveries while in the van. You attempted to deliver with a photo of the wrong address. Your customer service response was il raise it. Then to my response of I hope I get it tomorrow was sure. @EE

• 
  Me (@shawtty64) reported 14 minutes ago

  @EE your app is down AGAIN ...

• 
  Mike (@MikeFitnes89102) reported 17 minutes ago

  Have been having signal issues for the last two days @EE and your checkers has confirmed that there are no issues in my area, and yet one bar and continuous EE Edge displaying at regular intervals during the day

• 
  Irfan (@IrfanAlMoha) reported 17 minutes ago

  @EE 01282 573603 The above number claimed they were you, please could you check and confirm? And action as a customer who's been with you for years this number should be investigated and communicated to UK authorities and BLOCKED/CANCELLED.

• 
  〽️🇵🇸 (@MiladAhmed3) reported 19 minutes ago

  @EE I'm having issues with my phone, people are saying they're not getting my calls.