EE Outage Report in Merton, Greater London, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: City of Westminster, London, Southwark, Poplar, Croydon, Wembley, Ilford, Hammersmith, Tower Hamlets, Wandsworth, Greenford, City of London, Thornton Heath, Hounslow, and Camden Town.

City	Problem Type	Report Time
City of Westminster	Internet	1 hour ago
London	Phone	3 hours ago
London	Wi-fi	3 hours ago
London	Internet	5 hours ago
London	Phone	5 hours ago
London	Wi-fi	7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  ELN 🇧🇷🇯🇵🇮🇱🇬🇧 (@israel63) reported 5 minutes ago from Poplar, England

  @EE What stress is listing with EE customers service

• 
  Rob Cockerton (@bertie_cee) reported 5 minutes ago from London, England

  @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

• 
  T y k e (@tykeharvey) reported 5 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  Rizwan Ahmed (@RizKundi) reported 8 minutes ago from Blackheath, England

  @EE I am at Silvertown London E16 and your internet service is terrible since this weekend

• 
  Steve N (@stevejax2003) reported 14 minutes ago from Eltham, England

  @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

• 
  Ryan (@r_condy) reported 23 minutes ago from Camden Town, England

  @ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.

• 
  Veena Patel (@VeenaPa42103967) reported 25 minutes ago from Croydon, England

  @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

• 
  Matthew 🇬🇧 (@doberguy53) reported 25 minutes ago from Paddington, England

  @ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.

• 
  Kerry Harrison (@kerrylou94) reported 26 minutes ago from Southall, England

  @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

• 
  Ravi Dheer (@RaviDheer) reported 30 minutes ago from Camberwell, England

  @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

• 
  Jenny Sanders (@gothtink696) reported 34 minutes ago from Croydon, England

  @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

• 
  petrolheadharry (@HarryHardy91) reported 39 minutes ago from Bromley, England

  @ee down again ? Not able to make any calls or internet

• 
  IanEastLondon (@ianeastlondon) reported 39 minutes ago from City of London, England

  I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.

• 
  Tony Wiseman (@tonywiseman1976) reported 40 minutes ago from Camberwell, England

  @EE You might be losing a customer this year…

• 
  Lydia Pluckrose (@EatOutLots) reported 41 minutes ago from Camden, England

  Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?

• 
  radz (@rtkosha) reported 44 minutes ago from Stratford, England

  @EE my network isn’t working well today at all, can’t seem to stream any sort of content :(

• 
  Dan Flynn (@DanWantsTech) reported 48 minutes ago from Twickenham, England

  @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

• 
  Ravi Dheer (@RaviDheer) reported 52 minutes ago from Camberwell, England

  @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

• 
  Mandyphin28 (@mandyphin28) reported 54 minutes ago from Camberwell, England

  @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 57 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kieran (@KOL1978) reported 7 minutes ago

  @EE Had two conversations this morning and on both calls my phone kept going silent for approx 5 seconds, several times on each call from 2 different people ? Any help?

• 
  SobyPlays (@SobyPlays) reported 9 minutes ago

  @EE @IGN your 4G has kind of stopped working, not sure if it’s the masts or not, or whether the servers are just broken again.

• 
  comprehensive mistake (@joshuaroney_) reported 11 minutes ago

  @Starseeker36 @RefusenikProud @EE i bet you literally £100 this will have no negative impact, they have a good service and people are willing to pay extreme amounts of money for it. i personally am only with EE because of a really good offer i found

• 
  James 🇬🇧 🇺🇦 (@ItsJamesPowers) reported 15 minutes ago

  @EE Yes. No problem.

• 
  Mike Crawshaw Ⓜ (@MikeCrawshaw4) reported 17 minutes ago

  @Plusnet how are we supposed to run a business with quite frankly crap Internet, and since @EE have stopped the booster box for mobile coverage around the house I can't even get a sodding password to access RPW online, one pissed off customer!🤬

• 
  (((MMc))) (@martinmcnamara) reported 20 minutes ago

  Getting ANNOYED now @ee reception on voice is crap people cannot hear me ..what is going on? EN7 AREA

• 
  Matthew (@MattOfHulleys) reported 24 minutes ago

  @EE No fresh number but I appear to be having issues with the Bluetooth hands free in my car and it states sim 2 so I'm hoping I've not put the other sim in

• 
  Lucia Klencakova (@LuciaKlencakova) reported 25 minutes ago

  @EE I need to talk to customer service to purchase PAYG plan with add-ons; calling from abroad what’s the number please?

• 
  Georges Kandé (@noiregino) reported 25 minutes ago

  @EE your 5G is terrible smh.

• 
  stevie (@stevie2612) reported 27 minutes ago

  @ThreeUK I've had a call from 03333381040 an Indian call centre claiming to be yourselves. Is this a number you would call from? Odd, since I've never had a mobile from your network, and would never get one. I've been with happy with @EE For around 12 years. #scamcall