EE outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Hammersmith, Mitcham, Croydon, Wandsworth, Kensington, and Purley.

City	Problem Type	Report Time
Hammersmith	Total Blackout	13 hours ago
Hammersmith	Internet	1 day ago
Mitcham	Internet	3 days ago
Croydon	Internet	5 days ago
Croydon	Total Blackout	5 days ago
Wandsworth	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  tamara m (@tamara_mbz) reported 1 minute ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

• 
  Ravi Dheer (@RaviDheer) reported 9 minutes ago from Camberwell, England

  @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 16 minutes ago from Richmond, England

  @dmills87 @EE I agree with you, they should really support quick transfer!

• 
  Ewan Stevenson (@EwanJStevenson) reported 22 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Damien (@Damien93) reported 22 minutes ago from Richmond, England

  @EE my signal is awful today, whats going on?

• 
  Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported 26 minutes ago from Camberwell, England

  If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

• 
  Oh Fuffuxake! (@TheChauffeur_) reported 31 minutes ago from Richmond, England

  Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

• 
  Dave Ahern (@CorkGourmetGuy) reported 34 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  Shannon/Sharon (@duffshan) reported 35 minutes ago from Camberwell, England

  @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

• 
  Linzie Hunter (@linziehunter) reported 40 minutes ago from Camberwell, England

  @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

• 
  Gary Bott (@RevBott) reported 41 minutes ago from Kensington, England

  @EE are there any known issues of outage in West London? Been struggling since 2pm today

• 
  James C Green (@jamesCgreen93) reported 43 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  T y k e (@tykeharvey) reported 43 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  Michael Wilkinson (@ThatMichaelW) reported 44 minutes ago from Camberwell, England

  From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

• 
  Anna Trela (@TschesyaT) reported 45 minutes ago from Camberwell, England

  @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

• 
  CharlieH 💙 (@MissCharlesV) reported 48 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  paul massey (@mass1976p) reported 51 minutes ago from Kingston upon Thames, England

  @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

• 
  Craig McRae (@craig_mcrae) reported 51 minutes ago from Lambeth, England

  @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

• 
  Stephen Hines (@hines_stephen) reported 53 minutes ago from Camberwell, England

  Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

• 
  Dave Ahern (@CorkGourmetGuy) reported 59 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  鬼萃香 OniSuika (@OniSuika) reported 6 minutes ago

  @EE just following up on the month of constant outages, in my area that your own service checker says hasn't been serviced since 2021. It's still happening, it's still terrible, and I'm still waiting until the 27th for a fix, after I was lied to about the last "fix" other week.

• 
  Callum Lapper (@Lapperrr) reported 8 minutes ago

  @EE is quite literally the worst company I've ever dealt with their customer service absolutely stinks ,they scam loyal customers aswell 👍🏻

• 
  Tom Bond (@_tbond) reported 11 minutes ago

  @VodafoneThreeUK in Cotswolds. 2 bars of 4G+ but can’t actually connect to anything. Meanwhile @EE almost works. What is plan to fix pls?

• 
  Emily gregory (@emilygreg22) reported 15 minutes ago

  @KimElizabethF @EE They are telling you what to do to get it sorted so why are you not listening? Make a complaint if you want but you still need to ring

• 
  alan (@alan_muso) reported 16 minutes ago

  @EE Done that, been told to suck it up. That's what 37 years as a customer does. Don't worry, I wont take out new stuff with you but I'll keep my mobile with you as your charges are ok. But nothing else I'm afraid and in March 2027 I'll cancel this dumb SIM card and forget about it

• 
  Charles Salt (@CharlesSalt3) reported 20 minutes ago

  @EE What is going on, myself and my neighbours have had trouble with EE for weeks now, I am fed up with phoning Plymouth, we are paying a lot of money for a useless service

• 
  Kev (@vpharm) reported 26 minutes ago

  @EE Can government seek the ARREST of EE Chief executive & charge them for running a company that failed to do anti money laundering checks or address checks? EE should be issued £1 billion fine as penalty. That will help the treasury & clamp down on criminal companies like EE!

• 
  people will defeat evil politicians🪽✝️god wins (@hewho_steven) reported 29 minutes ago

  @EE can go bankrupt and **** off.

• 
  lucy barnett (@lucebarnett) reported 30 minutes ago

  @EE Been on messaging service since 13:58 today - told I’d beconnected with manager at 14:55 (after several requests for matter to be escalated). 15:20: still waiting to be connected. 15:25: Billing desk manager introduced himself - have not heard from him since. Total time wasting

• 
  mo (@slomoassassin) reported 30 minutes ago

  @EE your app is joke it's always bloody down at this time when I want to pay my phone bill what a joke