EE

EE Outage Report in Merton, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merton, Greater London, England 01/10/2026 17:05

January 10: Problems at EE

EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merton, Greater London, England

The most recent EE outage reports came from the following cities: Southwark, Croydon, London, Hammersmith, Hackney, Ilford, Wembley, City of London, Weybridge, Beckenham, City of Westminster, Ealing, Hounslow, Poplar and Leatherhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomCroydon Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from City of London, England

    @EE But I’m expected to carry on paying for a poor service?

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • MissCharlesV CharlieH 💙 (@MissCharlesV) reported from Merton, England

    Hi @EE I’m a customer but won’t be if you become involved with #GBNews

  • AndrewRPines Andrew Pines (@AndrewRPines) reported from Camberwell, England

    @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE are your app and website down? Can’t log onto either

  • robertdelamere Robert Delamere (@robertdelamere) reported from Camden Town, England

    Hi @EE, I was on Orange since I started using mobile phones and switched to you almost as soon as you took them over. But I will switch service provider immediately if I hear of one EE advert placed on that channel. #DontFundGBNews

  • LawenLawko Lawen Lawko Karim (@LawenLawko) reported from Croydon, England

    Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

  • MissShannyToms Shanny (@MissShannyToms) reported from Brentford, England

    @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

  • tamara_mbz tamara m (@tamara_mbz) reported from Hammersmith, England

    Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

  • linziehunter Linzie Hunter (@linziehunter) reported from Camberwell, England

    @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

  • hines_stephen Stephen Hines (@hines_stephen) reported from Camberwell, England

    Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

  • MrMitchell The Mitchell Brothers (@MrMitchell) reported from Hackney, England

    @EE Hello I demand an answer why is the network not working!!!...

  • AngusTeee Angus Teee (@AngusTeee) reported from Islington, England

    @EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?

  • AngusTeee Angus Teee (@AngusTeee) reported from Islington, England

    @EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!

  • paulondon666 pavlin yankov (@paulondon666) reported from Lambeth, England

    @EE Good morning. Why have you suspended my Pay as go service ?

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    @EE has the worst internet. Can’t believe how bad it’s Wifi is

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Rsp4Q ❤Rebecca 4Q35❤ (@Rsp4Q) reported from Farnham, England

    @ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.

  • AdamTheGorilla Adam B 💙 (@AdamTheGorilla) reported

    Hi @EE. I'm trying to help an elderly neighbour purchase a new mobile & we're looking at you guys & a specific deal. I don't know which SIM card he has, but is there a way we could transfer his contacts & so on from his existing to his new SIM if he goes ahead? Thanks.

  • JogretaJoanne Joanne Coleman (@JogretaJoanne) reported

    @EE how can a valued regular customer not have access to historical calls when asked? Asking for a very disappointed friend 😢

  • MoloudiMarco Marco Moloudi (@MoloudiMarco) reported

    @EE Hi my network on my phone keeps cutting out and have had no signal all day. Person in the same room with same phone has full signal and no issues. I’ve reset phone and network settings. P.s it’s an iPhone 12 Pro Max. Please help!

  • kimbrown92 Kim Brown (@kimbrown92) reported

    Hey @EE why can’t I phone or receive phone calls? Texts work just fine and if someone does ring me I get a text saying I have missed a call? Help please!

  • markadimcmylor mark mcmylor (@markadimcmylor) reported

    Complaint sbout @EE they came back with incorrect information which can be proven so if you complain against this company be careful about what they say they either manipthe information or just plain lie .

  • euroyza Roy Crowder (@euroyza) reported

    EE signal not working properly in Ramsgate, East Cliff. Is there a problem with the masts there? @EE

  • officialsarhs Sarah Morris (@officialsarhs) reported

    @EE hi, I've had a text message saying my recent bill couldn't be processed by my bank and wondered if you could help? Think it could be a scam but want to check :)

  • Jase_OT Jase O'T (@Jase_OT) reported

    @EE your service is an absolute joke! For almost 6 weeks now the reception in my area on the 4 phones I have with you has been non existent. How do I get out of this contract? (Don’t tell me to DM you ~ answer publicly)

  • markadimcmylor mark mcmylor (@markadimcmylor) reported

    @EE My daughter keeps losing data and the calls drop from time to time we have complained countless times and she gets told to reset her phone which she does again and again she's had new sim cards as well your not providing the service she is paying for