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EE Outage Report in Merton, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merton, Greater London, England 03/18/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merton, Greater London, England

The most recent EE outage reports came from the following cities: Ilford, Croydon, Waltham Forest, London, City of London, Paddington, Wandsworth, Hackney, Brentford, Caterham, Wembley, Tower Hamlets, Hammersmith, Islington and Hounslow.

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City Problem Type Report Time
United KingdomIlford Phone
United KingdomCroydon Internet
United KingdomWaltham Forest Internet
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomPaddington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • pjgannon Peter Gannon (@pjgannon) reported from Hackney, England

    @EE I’ll take that as no then. Terrible customer service. I’ll go to OFCOM instead.

  • gooey89 Sameer 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@gooey89) reported from Richmond, England

    @EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....

  • mo55541011 Lewis Morgan (@mo55541011) reported from Croydon, England

    @EE phone not working AGAIN 3rd time since march this is unacceptable

  • slickster65 Slickster (@slickster65) reported from City of London, England

    @EE What’s upsetting you’re trying to play this down as if it’s only a small number people effected which is a lie come clean and tell us what the problem is and for how long

  • vladyhell Vladimir Sivc (@vladyhell) reported from Wandsworth, England

    @EE broadband is down for me again in London, this is again a regular occurrance for me

  • MartaIg88800241 Marta Iglesias (@MartaIg88800241) reported from City of London, England

    @EE we are unable to make or receive calls and EE customer services not available either through App ! 😡😡

  • georgiedonn Georgie (@georgiedonn) reported from Islington, England

    @vamosvamos @EE I’m livid. They owe me £200. And i’ve been without a phone for 9 DAYS because a commission hungry salesman screwed up leading them to cancel my line (it’s been my number since i was 14) Still waiting on a sim as its’physically impossible to post faster than 2nd class royalmail’

  • sikirk Si Kirk AFC (@sikirk) reported from Islington, England

    Dear @EE why is your network so s#*t at the moment having a severe lack of service all over London in the last week

  • RennardsEmelye Em (@RennardsEmelye) reported from Camden Town, England

    @EE Still no service! Day 3 of not being able to work!!! Frustrating and very angry!

  • RennardsEmelye Em (@RennardsEmelye) reported from Camden Town, England

    @EE 3 days of no service and cannot even call 150!!! Told to use WhatsApp! Yep! That’s really useful for business!! What an absolute joke! If I can’t earn, you don’t get paid! Simple! I have 3 lines with all contracts coming to an end soon! Bye Felicia! 🤬

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @TerrySpringer19 @EE My own personal phone and Sim cards. Still down.

  • vladyhell Vladimir Sivc (@vladyhell) reported from Lambeth, England

    @EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • kelkelly74 kelly b (@kelkelly74) reported from Eltham, England

    Is there a problem with @EE Can’t make calls and no sound on ft except a rustling sound

  • damokins82 Damian Kinsella (@damokins82) reported from Hounslow, England

    Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • TashaBrowne natasha browne (@TashaBrowne) reported from Hillingdon, England

    @paul2v @HillingdonNHSFT @EE I’ve no idea.....I never see anything on twitter until hours later...but I’m not bothered about it

  • DrunkRes Mark M (@DrunkRes) reported from Camden Town, England

    @mrcjmartin And according to @ee no. Single sim only which doesn’t help if one wants to run a work Sim and personal sim on the same phone. 🤯

  • chrisahamer Christopher A. Hamer (@chrisahamer) reported from Paddington, England

    @EE Ok, I’ll humour you and give it a go, though I am fairly positive that it’s a network infrastructure issue on your part - I.e not enough bandwidth but am happy to be proven wrong

  • being_h_u_m_a_n 𝕆𝕞𝕒𝕣 (@being_h_u_m_a_n) reported from Eltham, England

    @EE is not that @EE anymore, which is I used get full on everytime now call drops, mobile deta speed down. Overall I'm sure they are messed up. Hope they will be back on track again. 🤞

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • FranklyUk Aboy (@FranklyUk) reported

    Getting really sick of @EE ECR team sending me abusive emails and all the while their CEO @MarcAllera completely ignores my letters reporting these matters to him. I've never known the UK to be so bad. Almost impossible to get any decency or respect from anyone.

  • Beno_ldn Benny James (@Beno_ldn) reported

    Is it normal to be paying £150 a month for my phone and Apple Watch or are @EE mugging me off cos I hardly get signal anyway and never 5g?

  • _AaronL__ Aaron (@_AaronL__) reported

    @EE what is going on with my phone delivery ? Joined EE ,placed an order for a phone & still not heard anything regarding a delivery -one email saying "order confirmed" been a week now starting to wonder if I've made the right choice joining your network!

  • ubeeubee Yubi Hastoseno (@ubeeubee) reported

    @EE No worries. This morning I have contacted the agent again using online chat through the My EE app only to convince me that I should contact @Nreal directly. No support whatsoever from EE as the sole seller of the product. Luckily, @UGEplex has directed me to a solution.

  • twospidersman Andrew Butcher (@twospidersman) reported

    @Benny46Drift @EE Fairly sure 02 are down too…

  • Matty_a93 Matty (@Matty_a93) reported

    @EE Hello, I am having this issue again after I thought it had fixed itself throughout the week. Data and texts have randomly stopped working

  • rogblakeley Roger Blakeley 🇺🇦 (@rogblakeley) reported

    @JulianCabbie03 @Lionesses @EE Totally agree, on her first start, never put a foot wrong!

  • fablollie Fab (@fablollie) reported

    @EE is it bad I’ve memorised your hold music the amount of time I’m ringing lately 😭 x #catchy

  • debbiedavidson4 debbie davidson (@debbiedavidson4) reported

    @Beno_ldn @EE I have trouble with my phone to your on the phone then it cuts of because of signal

  • kvtie9 K (@kvtie9) reported

    So on EE’s advert Kevin bacon can get signal on the moon but I can’t get signal in my area or house. Makes sense 🤔 @EE