EE outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Hammersmith, Croydon, Purley, Wandsworth, Kensington, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	Internet	5 hours ago
Hammersmith	Wi-fi	1 day ago
Hammersmith	Internet	3 days ago
Hammersmith	Internet	3 days ago
Croydon	Internet	5 days ago
Croydon	Phone	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Dave Ahern (@CorkGourmetGuy) reported 2 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 4 minutes ago from Camberwell, England

  @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

• 
  Tania Hinds (@TaniaTells) reported 8 minutes ago from Lambeth, England

  @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

• 
  paul massey (@mass1976p) reported 9 minutes ago from Kingston upon Thames, England

  @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

• 
  Kevin Nolan (@knolanuk) reported 10 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 10 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported 19 minutes ago from Kensington, England

  @EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

• 
  Ana Escudeiro (@escudeiro_ana) reported 21 minutes ago from Lambeth, England

  @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

• 
  Matthew Sexton (@matt_sexton) reported 24 minutes ago from Croydon, England

  @Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.

• 
  T y k e (@tykeharvey) reported 26 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  Gavin Wrigley (@pheauteau) reported 27 minutes ago from Hammersmith, England

  @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

• 
  Dave Ahern (@CorkGourmetGuy) reported 30 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  Jenny Sanders (@gothtink696) reported 30 minutes ago from Croydon, England

  @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

• 
  lauren (@wanderlaurst) reported 32 minutes ago from Wandsworth, England

  @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

• 
  Damien (@Damien93) reported 34 minutes ago from Richmond, England

  @EE my signal is awful today, whats going on?

• 
  Adrian Bradley (@adebradley) reported 39 minutes ago from Croydon, England

  Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

• 
  Linzie Hunter (@linziehunter) reported 48 minutes ago from Camberwell, England

  @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

• 
  Cheryl Cavanagh (@xchezzacx) reported 55 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Laura 🐐 (@Laura_Rads) reported 55 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  Richard Knights (@dknights) reported 57 minutes ago from Wandsworth, England

  @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris TheLurch Saunders 🌶 (@Thelurch) reported 6 minutes ago

  @cpfcjc Wow! Such denial! Unbelievable. Go to @EE like we did. The @O2 staff in that shop are encouraging everyone to defect to EE as they are so fed up with people complaining about no signal in the town.

• 
  Chris Milbank (@ChrisMilbank) reported 10 minutes ago

  Well Laura from @EE Customer service promised me she would call at 4pm today, it is 5.45 pm and she hasn't called. Can a real human look at this. Thank you.

• 
  Mikey (@Mikey_Robs_91) reported 13 minutes ago

  @EE in America for the world cup need data and phone signal!!! Any updates

• 
  Pete Searle (@PeterSe38295412) reported 17 minutes ago

  @EE Apparently thats already been done, but it hasnt. My broadband speed has been diabolical for over a year. I raised this in February this year. Since then your service has been nothing short of disgusting. Ive phoned again this morning and have been "promised" a call today.....

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Akipnotic) reported 21 minutes ago

  @ashkir868562601 @EE I just spoke to ee on the phone and their whole network is down

• 
  Fred (@fred6279) reported 22 minutes ago

  @untzy @dcuthbert @EE If the SIM part of the contract is up or is monthly rolling then you can get out of that right now while still paying for the phone. I recommend Voxi for the best signal as that runs on Vodafone.

• 
  Chris Milbank (@ChrisMilbank) reported 23 minutes ago

  Laura at @EE said she would call back at 4pm Tuesday 16th June 2026, I can't call as EE send a text with a code and the link won't open CoPilot says its BT's dreadful computer software, the issue is when BT took over.

• 
  Katharinebarton (@katharinebarto6) reported 26 minutes ago

  @TomTugendhat @O2 @EE I agree. And you are right, it has got worse. Let alone those black spots being addressed. What is going on? Also offices in the City of London with no signal!!

• 
  Pamela Lawson (@PamelaLaws99068) reported 29 minutes ago

  @EE @gjo2405 Hello EE. If EE identified a network fault related to a domestic VoIP landline on Friday 12th June, how long would it take to fix? Also, what is the average 'wait' time to get through to your 'fault' team when dialling 150 from an EE VoIP landline, please?

• 
  Pauline Cullen (@PaulineCullen14) reported 29 minutes ago

  @EE what has happened to EE ? Impossible to get hold of them to report problem with broadband