EE Outage Report in Merton, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at EE
EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Merton, Greater London, England
The most recent EE outage reports came from the following cities: London, Hammersmith, Weybridge, Croydon, City of Westminster, Paddington, Camden Town, Hounslow, Ilford, Poplar, Islington, Tower Hamlets, City of London, Wandsworth and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Total Blackout | |
| Weybridge |
Internet | |
| London |
Wi-fi | |
| Croydon |
Internet | |
| City of Westminster |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Paul Harris
(@slowalloon) reported
from
Hounslow, England
@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
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camisyfl
(@camisyfl) reported
from
Camden Town, England
If anyone has bought a phone fr @EE I would open it and check. Today my son received his brand new phone, opened it, and it was a plastic model phone!!!! Phoned @EE who told him he’s lying. I’ve been a customer of @EE for over 20 years, won’t b for much longer.
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Lawen Lawko Karim
(@LawenLawko) reported
from
Croydon, England
Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
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Rehana
(@2020blahblah) reported
from
Ilford, England
@EE Hi. Please look into my DM tomorrow please regarding technical issue with EE perks website/reset password link not being sent to Me
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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Ewan Stevenson ⛄️
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me
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camisyfl
(@camisyfl) reported
from
Camden Town, England
@EE Won’t b happening . Service is awful. Beat to change operator. Thank u
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Damien
(@Damien93) reported
from
Richmond, England
@EE my signal is awful today, whats going on?
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?
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RichTea
(@ImRichTea) reported
from
Poplar, England
@EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?
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Anna Trela
(@TschesyaT) reported
from
Camberwell, England
@EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS
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saintbone7🦅🤍❤️ 🇬🇧 🇬🇭
(@TheoEshun) reported
from
Camden Town, England
@EE I’m having the worst customer service with you lot ever. All I get is Covid this due to Covid that. It’s absolutely disgusting the way I’m been treated😡 I can’t even get anyone to talk to. 1 hour 15mins still holding and then get cut off
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camisyfl
(@camisyfl) reported
from
Camden Town, England
@EE In fairness, they accused him of lying, very unhelpful and damn right rude. A complete joke in all honesty
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Noirlo
(@6789anony) reported
@JP_CAFC @EE @VodafoneUK Wouldn't recommend Vodafone. No internet for over 24 hours, no idea when it will be fixed. Pay for broadband speeds of 63mbps getting only 13 max, that's in London. The service is abysmal.
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Laurena House
(@laurenahouse) reported
Do @EE have a problem with their coverage? I can’t make calls. It just keeps dropping out 😣
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Mike Halton
(@mch2010uk) reported
@EE Hello. I will be receiving my wife's old phone soon so I need to unlock this phone I'm using now. Can you please help.
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rob wiltshire
(@bigrobwiltshire) reported
@EE On going network issues for me and other people in my area. Been with EE for years with no problems but the last couple of weeks it’s been really unreliable, a whole day with zero coverage last week
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Jerry Allen
(@jerrylad) reported
@EE I'm sick & tired of these ludicrous EE adverts when they don't even give me a decent phone signal a quarter of a mile from Junction 28 of the M5 at Cullompton in Devon. Sort out your phone network EE.
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Jadaa
(@JadaJ95) reported
This is why I LOVE @EE. Everyone’s internets down but us 💪. Boo to @SkyUK. Now my mum has to come over and use my internet so she can work😒
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dovahkiin
(@nonbinary_beee) reported
@frankers82 @EE I mean their prices are good, I have an iPhone 11 and a plan that has unlimited everything for £67 a month and I’ve not had a problem with them since joining
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Sheikhy
(@sheikh_rahman) reported
Anyone else having trouble with @EE signal lately
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tracyhindle
(@tracy3hindle) reported
@EE @shibblesd GREAT SUGGESTION -Can’t call you as keeps cutting out GET IT SORTEF EE WE ARE IN DAY OF NO SERVICE
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DanB
(@DanBSpeaks) reported
@EE can I get some clarification on smart router efficiency. Since having internet for under two weeks I’ve had periods where the router hasn’t worked at least every other day. Often turning it off and on again doesn’t cure the issue. Is that normal?