EE Outage Report in Merton, Greater London, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Hammersmith, Croydon, London, Redhill, Hayes, Wandsworth, Leyton, Weybridge, City of Westminster, Paddington, Camden Town, Hounslow, Ilford, Poplar, and Islington.

City	Problem Type	Report Time
Hammersmith	Internet	4 hours ago
Croydon	Internet	6 hours ago
London	Phone	8 hours ago
Redhill	Internet	14 hours ago
Hayes	Internet	1 day ago
London	Wi-fi	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Lady Vix Seaxman (@VixSeaman) reported 23 seconds ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  Huw (@huwkan) reported 51 seconds ago from Poplar, England

  @EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2

• 
  Craig McRae (@craig_mcrae) reported 8 minutes ago from Lambeth, England

  @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

• 
  Yusif Ali (@yusif0ali) reported 10 minutes ago from London, England

  @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

• 
  Rory McCarron (@CyclingLawLDN) reported 18 minutes ago from London, England

  @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

• 
  lauren (@wanderlaurst) reported 28 minutes ago from Wandsworth, England

  @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

• 
  Kevin Newman (@KevinWNewman) reported 30 minutes ago from London, England

  @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

• 
  Pawlie (@Si11y3gg) reported 34 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Ari Gork (@arigork) reported 37 minutes ago from Camden Town, England

  @EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?

• 
  James Vertigan (@jamesvertigan) reported 39 minutes ago from Ealing, England

  @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

• 
  Depraved Acid (@DepravedAcid) reported 39 minutes ago from Hounslow, England

  @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

• 
  Zarghum hassan (@Zarghum) reported 40 minutes ago from Ilford, England

  @EE really bad service I just want to. Gift data and it’s not working online or on the app

• 
  Vìncere. (@VictorJ1987) reported 43 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  James Vertigan (@jamesvertigan) reported 45 minutes ago from Ealing, England

  @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

• 
  CFCHadders (@NeilHadley2) reported 46 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Stanley Motown (@stanleymotown) reported 48 minutes ago from London, England

  How do @sky and @EE both claim to be network of the year?

• 
  Stuart A (@StuABedford) reported 49 minutes ago from Paddington, England

  Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.

• 
  Jonathan Kelly (@JKBartsHeart) reported 49 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  Rory McCarron (@CyclingLawLDN) reported 52 minutes ago from London, England

  @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

• 
  Ari Gork (@arigork) reported 52 minutes ago from Camden Town, England

  @EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon (@simonrockett) reported 5 minutes ago

  @EE hi. Is there an issue in IP14 area? Had the flashing yellow light of doom on the router since I got up this morning.

• 
  Tracey (@missiles22) reported 5 minutes ago

  @RoccoLovesYou @O2 @EE Don't bother. Read the tweet history; it's full of complaints of their appalling network coverage and customer service

• 
  Hal Pop (@HalleeTucker) reported 6 minutes ago

  @EE please make contact regarding leaving my daughter without a new SIM card for new phone and stopping her old phone working! I have spoken to customer services and asked to speak a manager but this didn't happen. Both my daughter and I are vunerable and ned our phones.

• 
  Leon Turner (@leonturner447) reported 6 minutes ago

  Called @EE to discuss the lack of ability to call people on my phone which I pay over £100 a month for. £1200 a year to not be able call people! Then I get through to an agent who answers “hello” no welcome to EE my name is…. How can I help! Then he cant help and cuts me off 😡

• 
  MissRSP (@MissRsp) reported 6 minutes ago

  Hi @EE, haven't heard from you in a while. Would you mind giving me some help instead of pushing me aside for people who messaged you less than 24hrs ago? Because if you don't honor my pack you're giving me back my £10 credit

• 
  Arbaz (@ArbazXO) reported 10 minutes ago

  We were told that the PAS team (HR) would be supporting David Burgess to sack agents & Team Leaders to help ensure @WebhelpUK did not lose the @EE contract. The attrition rate almost quadrupled since he took charge. The solution? Hire people from the DWP Restart Scheme. 1/2

• 
  Nöbez 🏴‍☠️ (@Dare2Noble) reported 12 minutes ago

  @EE I can only speak to you on wifi my mobile data connection has been awful please fix it

• 
  OHMZ270 (@ohmz270) reported 13 minutes ago

  @EE any reason why I have no service? In the north london area

• 
  david smith (@davidsm25057843) reported 13 minutes ago

  @EE I’ve never spent so much on a phone contract than on EE I’ve got to continue until next may I paid my contract for a while ago but I’m paying for a bloody Apple Watch

• 
  ♡𝓔𝓵𝓲𝓼𝓱𝓪 ☆ (@Elishajadexox) reported 16 minutes ago

  @EE is this a joke I've had no communication from.ylu now for 2 days, my service is getting worse. Honestly just cancel my contract unless your willing to help me