EE outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Hammersmith, Croydon, Wandsworth, Kensington, Purley, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	Wi-fi	2 hours ago
Croydon	Phone	19 hours ago
Croydon	Phone	1 day ago
Hammersmith	Internet	1 day ago
Wandsworth	Phone	2 days ago
Wandsworth	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Adrian Bradley (@adebradley) reported 5 minutes ago from Croydon, England

  Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

• 
  Craig McRae (@craig_mcrae) reported 8 minutes ago from Lambeth, England

  @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

• 
  mark garratt (@markjg65) reported 13 minutes ago from Camberwell, England

  @EE the mobile signal is very poor and sometimes non existent in SE24 currently

• 
  Stephen Hines (@hines_stephen) reported 13 minutes ago from Camberwell, England

  Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

• 
  Deborah Brown 🇪🇺 (@Streethats) reported 15 minutes ago from Hammersmith, England

  @EE morning... can't login to my account... any issues?

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 15 minutes ago from Richmond, England

  @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

• 
  Craig Williams DJ (@craigwilliamsdj) reported 17 minutes ago from Croydon, England

  @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

• 
  Anna Trela (@TschesyaT) reported 18 minutes ago from Camberwell, England

  @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

• 
  Jonny Pugsley (@jonathonfp) reported 19 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  Lady Vix Seaxman (@VixSeaman) reported 20 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 20 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  T y k e (@tykeharvey) reported 20 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  Kevin Nolan (@knolanuk) reported 21 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  Rubén Taluja (@Robinhio84) reported 28 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  Matthew Sexton (@matt_sexton) reported 30 minutes ago from Croydon, England

  @Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.

• 
  Dave Ahern (@CorkGourmetGuy) reported 34 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  Lucy Callis (@lcallis) reported 36 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  Andrea Gillis (@angegillis) reported 38 minutes ago from Lambeth, England

  @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

• 
  Jenny Sanders (@gothtink696) reported 47 minutes ago from Croydon, England

  @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

• 
  Mark Newman (@Mark_BeerArt) reported 59 minutes ago from Epsom and Ewell District, England

  @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David (@davidofsussex) reported 6 minutes ago

  @StupidNeilAgain @DaniYesod @EE Just tell the automated voice recognition thing “I want to cancel my contract” and you’ll be through to a person in a jiffy.

• 
  Chloe 🪐🫧⚡️🪩✨ (@Chloe_DEathx) reported 9 minutes ago

  @EE I’ve just said I have no service so I can’t call either that number or 150? Can you send me a private message please

• 
  UnTzY 🚶🏻 (@untzy) reported 9 minutes ago

  @dcuthbert I'm on @EE and over the past year it's become useless. Says 5G doesn't load anything. Worst part the mobile signal is shocking and it drops nearly every call. As Soon as i'm out of contract they gone. Would be nice if they let me out for providing a **** service.

• 
  mark palmer (@MaverickMark) reported 9 minutes ago

  @EE over hour of more bullsh*t service. Trying to get overseas data top up for one on my 4 staff bus numbers. Doesn’t work. Chat for 4O mins waiting to chat to person. Call. Useless person who does nothing. Then transfers. Start again. No answer to issue. 6pm arrives. Call ends.

• 
  Lauren (@lillol87) reported 13 minutes ago

  When you have nothing but trouble with @EE with getting a charge refunded from May and you realise you should have stayed with @skytv Will think twice about moving providers again in the future.

• 
  Andy Raine (@TaTRhino) reported 13 minutes ago

  @bt @EE @openreach the worst companies on this planet to deal with, awaiting broadband since February with escalation after escalation, simply brilliantly rubbish. A customer for 40 years and they really do not care

• 
  Michelle Edmundson 💙 (@Shellebags) reported 18 minutes ago

  @EE Absolutely disgusted by your team. I’m in France driving to Switzerland & my service won’t work because you changed my price plan even though I’ve called twice to check roaming would be ok. I’ve got an 850km drive, no maps and your solution? Buy a sim and you’ll give me £20?

• 
  Chris Milbank (@ChrisMilbank) reported 21 minutes ago

  Laura at @EE said she would call back at 4pm Tuesday 16th June 2026, I can't call as EE send a text with a code and the link won't open CoPilot says its BT's dreadful computer software, the issue is when BT took over.

• 
  John Toohey (@jf2e) reported 23 minutes ago

  @England @EE @HKane England were in trouble against the DR Congo. Harry Kane did what you would hope your Captain would do. He stepped up 2 goals

• 
  Ryan Earley (@earleylad) reported 23 minutes ago

  @EE I purchased a tv from you it’s turned up broken how do I speak to someone about this ? I’m not a member I just brought it outright tried the website and the +44 330 123 1105 number but no correct options