EE Outage Report in Merton, Greater London, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (39%)
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Internet (35%)
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Total Blackout (12%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merton, Greater London, England
The most recent EE outage reports came from the following cities: City of Westminster, Hackney, London, Byfleet, Epsom, Waltham Forest, Hampstead, Croydon, Wembley, Southall, Southwark, Camden Town, City of London, Mitcham and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Hackney |
Internet | |
| London |
||
| London |
Internet | |
| Byfleet |
Phone | |
| Epsom |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Zarghum hassan
(@Zarghum) reported
from
Ilford, England
@EE really bad service I just want to. Gift data and it’s not working online or on the app
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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OnlyGayWorthKnowing
(@HrHJamesKnight) reported
from
Spelthorne District, England
@EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
@ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE I was, but the signal seems to be back now. Thanks anyway!
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Ari Gork
(@arigork) reported
from
Camden Town, England
@VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.
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Lady Vix Seaxman
(@VixSeaman) reported
from
Richmond, England
Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬
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Stuart A
(@StuABedford) reported
from
Paddington, England
Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE hi, I have no signal in W5, is there a fault?
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Jonathan Kelly
(@JKBartsHeart) reported
from
Kensington, England
@calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Huw
(@huwkan) reported
from
Poplar, England
@EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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mark
(@taylor251073) reported
from
Stratford, England
@EE how do I cancel my contract when my contract finishes,
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE Hi, the issue has returned. I have no service again.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Aingeal Durham
(@AingealDurham) reported
@EE received a new sim as part of my upgrade, it’s been 24 hour and still no service. I have tried restarting, can someone help?
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Mike A
(@mike2alexander) reported
@EE Hi, have you got an email address for the office of Mark Carberry? The shambles that is your customer service has just been topped by a letter from him not including the ‘handy packaging’ referred to in it. Also still waiting for today’s promised call from your disputes team.
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
@EE Is it possible to remove a account number from my PAYG account with you, just dormant as have no use for it and would like to try to have my account tidied up, can you help?
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Snowflake Sandra❄ 🎅🌲⛄❄
(@Sazzy__Sandra) reported
@EE problem NOT Fixed with phone
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jamesN
(@washington_jim) reported
@EE terrible signal again in Washington Tyne and Wear NE38,what's happening your coverage is getting even worse than usual.
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Angela
(@AngGallacher) reported
Absolutely horrified that @EE have allowed our line to be slammed, leaving us with no landline or internet over Christmas and New Year. So no Zoom calls to grandchildren we can't be with this Christmas. Phone number of 18 years lost, no help at all from @EE or even an apology.
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Jo
(@Jo86965381) reported
@EE Disgusted at your service! Terminal Aunt has had no internet for two weeks so we can’t see her on FaceTime. Thanks for nothing :-( your customer service is horrendous... surely it’s not that difficult to sort their broadband? 🙄😡
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Graeme
(@boydy_g) reported
@EE poor show from @EE throttling data over 600GB now. Some of us only have this option for broadband. Especially as we have no way of monitoring our data as you don’t provide that in customer portal
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monsieurhell
(@monsieurhell) reported
@EE The conclusion was: the signal in my area is painfully weak but @EE won’t give any discount or let me end my contract early. They offered apologies but might as well have sent thoughts and prayers for the use it is. I’m still being stung £60 a month for the privilege. Merry Xmas!
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Sandra Holbrook
(@SandraHolbrook) reported
@EE I should be able to access my bills online. So glad I left you after being a loyal customer for 21 years!...#EE provides the worst customer service I have ever come across