EE outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Hammersmith, Croydon, Wandsworth, Richmond, Thornton Heath, Fulham, Purley, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	Internet	7 hours ago
Hammersmith	Total Blackout	1 day ago
Croydon	Internet	5 days ago
Croydon	Total Blackout	6 days ago
Hammersmith	Total Blackout	6 days ago
Hammersmith	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Dave Ahern (@CorkGourmetGuy) reported 41 seconds ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  Lawen Lawko Karim (@LawenLawko) reported 7 minutes ago from Croydon, England

  Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

• 
  #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported 9 minutes ago from Kensington, England

  Why is my 5G not working ffs fix this @EE

• 
  Matias Cervi (@Tute) reported 12 minutes ago from Lambeth, England

  Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

• 
  Damien (@Damien93) reported 13 minutes ago from Richmond, England

  @EE my signal is awful today, whats going on?

• 
  Richard Knights (@dknights) reported 15 minutes ago from Wandsworth, England

  @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

• 
  Matt Bond (@MattBondVocal) reported 17 minutes ago from Camberwell, England

  In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

• 
  gillian nichols counselling (@NicholsGillian) reported 25 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  Lucy Callis (@lcallis) reported 30 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  Jonny Pugsley (@jonathonfp) reported 31 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  Stephen Tilney (@Stephen_Tilney) reported 34 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  Ewan Stevenson (@EwanJStevenson) reported 39 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 40 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  Zarra Okumephuna, LLM. (@okumephuna) reported 44 minutes ago from Camberwell, England

  @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

• 
  Adrian Bradley (@adebradley) reported 48 minutes ago from Croydon, England

  Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

• 
  Agustin Pesciallo (@agustin) reported 50 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Danny Whitebread (@WhitebreadDanny) reported 52 minutes ago from Camberwell, England

  .@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.

• 
  Craig McRae (@craig_mcrae) reported 54 minutes ago from Lambeth, England

  @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

• 
  James Meredith (@Jamesmeredith) reported 56 minutes ago from Camberwell, England

  @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

• 
  Luis Andrés (@Luis_AndresM) reported 56 minutes ago from Richmond, England

  @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr never working wifi man (@DUchiha30101) reported 6 minutes ago

  @EE I’ve got an delivery today the chat bot is being zero help keeps saying something about 24 hours but it’s on its way DPD looks like even though I put home delivery it’s being sent else where all together and now it’s giving me an headache and I don’t now what too do

• 
  StevieP (@stevep27a) reported 7 minutes ago

  @EE Your broadband app doesn't work and there are features that can only be done on the app - help please!

• 
  Lynda Hull (@lyndannh) reported 8 minutes ago

  @EE URGENT I am in Australia. My 7 day pass has expired. I have been trying for an hour to renew it. Need immediate help please. Emergency.

• 
  Wesley Damian Woolfall (@woolfall56163) reported 9 minutes ago from Lymm, England

  Hi @EE some time @SkyUK did work with @SamsungMobile it does not work for something not understand why hope sky fixing errors & problem i hope ?

• 
  Kev (@KevlarBrock) reported 9 minutes ago

  @EE I’d really recommend you provide the service I’m paying you for. Don’t see what calling the tech team will achieve when it’s your end that’s the issue, again.

• 
  Jayzha AVK (@ManLikeJayzha) reported 12 minutes ago

  @EE WORST INTERNET PROVIDER EVER MADE.

• 
  Sandie Scrivens (@SandieScrivens) reported 13 minutes ago

  @EE I have had an online chat followed by a long phone call and each time, I am back a further step and my bill has gone up instead of down. I have raised an online complaint so hopefully someone will find out what is going on.

• 
  S.O.X (@SexOffenderX) reported 16 minutes ago

  @Surviving_LADa @EE No worries, even if you did get through nobody would help. And the time on hold would bankrupt you!

• 
  Andy  🇬🇧 🇺🇦 (@AndyC_52) reported 19 minutes ago

  @EE think you should think about changing carrier you use #DPD been wait for the iPhone 16 i upgraded. Driver was running behind. Got someone from DPD rang saying spoke to driver and will deliver parcel this afternoon 10min later got a text saying sorry we missed you. Went on DPD chat they said driver came to my house at 1:08pm never did as was in my chair looking out the window

• 
  Me (@shawtty64) reported 24 minutes ago

  @EE there is a problem with your app AGAIN.... please sort it. Not able to get on it yesterday, last night or this morning. !