EE outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Croydon, Hammersmith, Wandsworth, Thornton Heath, Fulham, Purley, Kingston upon Thames, Worcester Park, Kensington, and Carshalton.

City	Problem Type	Report Time
Croydon	Wi-fi	18 hours ago
Hammersmith	Internet	2 days ago
Croydon	Phone	3 days ago
Croydon	E-mail	5 days ago
Croydon	Internet	8 days ago
Hammersmith	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Craig Williams DJ (@craigwilliamsdj) reported 1 minute ago from Croydon, England

  @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

• 
  Yang Xu (@bostoed0624) reported 1 minute ago from Croydon, England

  @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

• 
  Dave Ahern (@CorkGourmetGuy) reported 4 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  mark garratt (@markjg65) reported 4 minutes ago from Camberwell, England

  @EE the mobile signal is very poor and sometimes non existent in SE24 currently

• 
  Chris Mason (@cmaso21) reported 8 minutes ago from Lambeth, England

  @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

• 
  Dan Taylor (@danthomastaylor) reported 9 minutes ago from Lambeth, England

  Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 13 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  gillian nichols counselling (@NicholsGillian) reported 21 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  Ana Escudeiro (@escudeiro_ana) reported 29 minutes ago from Lambeth, England

  @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

• 
  Lucy Callis (@lcallis) reported 31 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  Richard Knights (@dknights) reported 34 minutes ago from Wandsworth, England

  @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

• 
  Lucy Callis (@lcallis) reported 42 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  Ewan Stevenson (@EwanJStevenson) reported 48 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  CharlieH 💙 (@MissCharlesV) reported 50 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  Linzie Hunter (@linziehunter) reported 51 minutes ago from Camberwell, England

  @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

• 
  TricolorGav (@gauravleo7) reported 54 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

• 
  Oh Fuffuxake! (@TheChauffeur_) reported 55 minutes ago from Richmond, England

  Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

• 
  CFCHadders (@NeilHadley2) reported 56 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Dave Ahern (@CorkGourmetGuy) reported 58 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Pawlie (@Si11y3gg) reported 59 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brian Slater (@BrianSlater1976) reported 7 minutes ago

  @EE This is becoming ridiculous. WiFi connection is so slow and still no mobile signal. Can hardly check for updates l.

• 
  Melanie Kibblewhite (@MelanieK1957) reported 10 minutes ago

  @EE Awful customer service today. New contract agreed which has now been cancelled by you because of a mistake made by you. I have to call you and renegotiate the contract tomorrow.

• 
  Robert Marrs (@farmermarrs) reported 11 minutes ago

  @EE I’ve complained several times and all I get told to do is to reset the device and then it works for 2/3 days then goes back to been absolute garbage!!

• 
  Tobes (@theGrimey) reported 13 minutes ago

  @EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.

• 
  peter hammond (@peter_hammond) reported 16 minutes ago

  @EE terrible service and worst broadband ever!

• 
  Craig Taylor (@blown_ranger) reported 21 minutes ago

  @OnlineQueryTm @dpd @EE thankfully resolved my issue, perfectly. I recommend you take a leaf out of their book and provide an option for customers to speak with an actual person

• 
  Adam (@stokieadam) reported 22 minutes ago

  @EE @LasallianSean What really annoys me is that if you want to buy something, few online clicks and sorted. If you want to cancel, you have to telephone, wait, listen to their grovelling nonsense, talk to a human. Just make things easy for everyone

• 
  Laura-Beth Roberts (@Qydyn) reported 26 minutes ago

  @EE I have already called 150 which is part of my complaint! I have emailed it to complaints. I would think at this stage EE should contact me

• 
  Ɛ (@WolfChanChimmy) reported 28 minutes ago

  @EE I can login on the website but I need the app to be able to control my broadband as it wont let me edit or do anything.

• 
  Alison Friend - ⫩ ⚒️ (@xxAlisonFxx) reported 28 minutes ago

  I have never experienced such poor customer service from @EE. Very clear they don't want to retain (very long standing) customers anymore when you get offered ONE upgrade price & then get asked if you want the PAC code to move 😡 @iD_Mobile_UK you will be gaining another customer