EE outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Croydon, Wandsworth, Hammersmith, Kensington, and Purley.

City	Problem Type	Report Time
Croydon	Total Blackout	11 hours ago
Wandsworth	Internet	13 hours ago
Hammersmith	Phone	2 days ago
Hammersmith	Internet	6 days ago
Croydon	Internet	6 days ago
Croydon	E-mail	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Ravi Dheer (@RaviDheer) reported 0 seconds ago from Camberwell, England

  @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

• 
  Jonny Pugsley (@jonathonfp) reported 1 minute ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  T y k e (@tykeharvey) reported 1 minute ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  Laura 🐐 (@Laura_Rads) reported 12 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  Ana Escudeiro (@escudeiro_ana) reported 14 minutes ago from Lambeth, England

  @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

• 
  Yang Xu (@bostoed0624) reported 17 minutes ago from Croydon, England

  @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 19 minutes ago from Richmond, England

  @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

• 
  Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported 20 minutes ago from Kensington, England

  @EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

• 
  Ewan Stevenson (@EwanJStevenson) reported 23 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Tony Wiseman (@tonywiseman1976) reported 25 minutes ago from Camberwell, England

  @EE You might be losing a customer this year…

• 
  Dell Smith (@HowardDellSmit1) reported 32 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  Rubén Taluja (@Robinhio84) reported 37 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

• 
  CharlieH 💙 (@MissCharlesV) reported 43 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  Matthew Barber (@Matt_Barber4500) reported 44 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  pavlin yankov (@paulondon666) reported 44 minutes ago from Lambeth, England

  @EE Good morning. Why have you suspended my Pay as go service ?

• 
  ✈️ B (@_beckid) reported 48 minutes ago from Croydon, England

  @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

• 
  Veena Patel (@VeenaPa42103967) reported 49 minutes ago from Croydon, England

  @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

• 
  paul massey (@mass1976p) reported 52 minutes ago from Kingston upon Thames, England

  @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

• 
  Dave Ahern (@CorkGourmetGuy) reported 55 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  Matthew Sexton (@matt_sexton) reported 57 minutes ago from Croydon, England

  @Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danny Healy (@DannyHealy9) reported 3 minutes ago

  @EE The worst customer service for business I have ever come across, no one wants to do their job, go to a store sir done that, got told it was a complete waste of time by a member of staff, you need to call the small business team, go back to them and get told to to a store.

• 
  Zak ₄₄ (@ZRuns0nCoffee) reported 7 minutes ago

  @EE It’s to do with GFast. Why are you allowed to break contract and cut my service to a quarter to what I’m getting now? Can you imagine if I asked that about price or ending my contract early? This is now allowed. How can I take this further?

• 
  Kev (@vpharm) reported 8 minutes ago

  @EE should be criminally prosecuted as they evidently failed to do anti money laundering & address checks on a Mrs Susan Burne who EE claim lives at my home! I live at my home & this fraudster never lived at my home! EE REFUSED to get fraud team to phone me! EE sucks!

• 
  Ash Bradley (@AshWillBradley) reported 8 minutes ago

  @judewri @EE Been with EE since the orange days and never really had any issues with them.

• 
  Daniel M #BCUK (@ExpiredMinotaur) reported 10 minutes ago

  @EE Im not calling to tell you your link is broken

• 
  Ollie Stokes (@Ollie_Stokes27) reported 13 minutes ago

  I’m shocked by how a complaint has been handled @EE Following several recorded calls, I agreed to close my account based on assurances regarding my exit fees. Despite this, I’ve been charged over £600. I feel I’ve been misled,requesting an urgent review into this matter. #EE

• 
  🗽💋Michelle💙😎 (@ChelBelle1983) reported 13 minutes ago

  @ee how am I supposed to pay my phone bill when the app has been down for about a week?

• 
  Mugiwara Arthur 🏆 (@KingArthur22038) reported 15 minutes ago

  @SJA20233 @England @EE You have a problem that a majority of black people are better than the whites? Colour really doesn't matter I want the best players playing

• 
  Andrhu (@ALivMusico) reported 21 minutes ago

  @EE How can I phone if there is no signal and I don’t have another phone or landline? I don’t know it s a local issue, phone issue or network issue. Thanks for your reply not actually being any help at all. Not a can we have your postcode to check for you?

• 
  PIX (@PIXX3L5) reported 22 minutes ago

  @Ofcom Could you help direct me in the correct path. @EE sold me contract which as been billed incorrectly for 5 months since I been with them, 1 hour calls each month to get them to add credit and not fix the issue. Endless managers and complaints and it's making me ill.