EE Outage Report in Merton, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Merton, Greater London, England
The most recent EE outage reports came from the following cities: Hammersmith, Croydon, Islington, Tower Hamlets, City of London, Wandsworth, Fulham, Southwark, Epsom, City of Westminster, London, Purley, Hackney, Sunbury-on-Thames and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Wi-fi | |
| Croydon |
Internet | |
| Islington |
Total Blackout | |
| Tower Hamlets |
Internet | |
| City of London |
Phone | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Alicia
(@westiee) reported
from
Richmond, England
@EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP
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Marc Flores
(@marcflores) reported
from
East Ham, England
@EE Back in east London (E16, Canning Town). 1. After Airplane on/off 0.66 Mbps down 2. After restart 6.88 Mbps down (slower than normal 3’s speeds!) 3. I’m running iOS 13.1 on the device. FYI - I had no issues when at work at SE1.
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Marc Flores
(@marcflores) reported
from
Stratford, England
@EE Hi Jo - my data speeds seem to be non-existent or extremely slow in E13 and E15 (I’m commuting right now).
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David Cheung
(@AviatorDavid) reported
from
Ealing, England
@EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.
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Jason Miller
(@sparkyjm1974) reported
from
City of London, England
@EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.
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Jason Miller
(@sparkyjm1974) reported
from
City of London, England
@ee @TheSun @DailyMirror @DailyMailUK @KentishExpress @Telegraph EE are apparently not paying their wayleave agreements and therefore their customers are without service but paying for it
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Nick Burlin
(@nicholasburlin) reported
from
Kingston upon Thames, England
@EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!
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Dave Cunningham
(@flyerinhiding) reported
from
East Ham, England
C’mon @EE this is getting silly. Phone shows 4G but London, York, Edinburgh frequently now there is just no signal. Tried phone and Ipad, same on both. Its almost like you’re trying to force people onto 5G. The last few weeks its been next to useless
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A girl has no name 🐺⚔
(@rustykidneys) reported
from
Camden Town, England
@EE Thank you. Your team member was great. My mum was on the train home and couldn't call herself, and my stepdad's phone kept losing signal, so I had to on her behalf. I was afraid this was going to be a problem but he was very sympathetic and sorted it out.
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Camberwell, England
@EE Data speed is very slow sometimes less than 5Mb/s
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Daniel Spencer - Headshot Photographer
(@HeadshotsDaniel) reported
from
Camberwell, England
@malmborg Damn it... I thought that was bound for an @ee billboard!
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John
(@SaffaJohn) reported
from
City of London, England
@EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Stephen McGlynn 🏴
(@StephenMcGlynn) reported
from
Merton, England
@EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Alex King
(@alexkingtweets) reported
from
Merton, England
@Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!
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Hannah
(@absentxminded) reported
from
Spelthorne District, England
Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kay🤍
(@Steed2022) reported
@JustNathanD @EE Been having trouble all week and I’m Swindon mate
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Preston Kemp 🇪🇺
(@prestonkemp) reported
@EE you keep sending me network status update emails as my local transmitter seems to be as reliable as a Tory minister. How do I stop them? I'm not interested & there's no unsubscribe link.
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dan
(@dantheman19970) reported
@HannahLSewelll @EE Join the club i have been having problems signing into my account since the 3rd of November they won’t help they just give you excuse after excuse
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Mike HJ
(@mikehj29) reported
@EE Great, when do you plan to turn off your 3G network and will your network still support WiFi calling and VoLTE specifically on the Samsung Galaxy S8 when 3G is disabled?
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F4AMM
(@BARMM_UK) reported
@EE Can you please update me on the issue with my local mast? It’s says 16hrs but that was the same a week ago
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Justyn
(@justyl0ve) reported
@EE Dreadful service. My wife has wasted 4 weeks waiting for a new phone after agreeing to move from @VodafoneUK based on the fact that one of your sales reps told us a pack of lies! Reporting you to @Ofcom #disgrace
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KNG🍥
(@jaaaaacksonnnnn) reported
@EE Why not just reduce the cost of the phone by £300? I'll tell you why, because then the customer is locked into higher monthly payments for the duration of the contract.
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mike atkinson
(@micky69er) reported
@EE shocking, the level of customer service isnt there anymore. Home working means the staff dont have access to managers to make decisions. It’s sad really great network when it’s working. Unfortunately its now time to look at change its sad as been with you 27 yrs!!
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Fat Freddy's Cat
(@stevewilley) reported
@EE Have sent a DM however, it transpires that EE are not the bad guys. Friend got herself confused and is with another provider. 🙁😬 Will hassle them instead.
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Tim Higgs
(@timmay2) reported
@thinkbroadband @ispreview Are you interested in running a story on an EE and Three mast that has been down since the 6th. @EE claims they can't get access and the land owner claims they haven't been contacted for access.