EE Outage Report in Merton, Greater London, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: London, Tower Hamlets, Wandsworth, Greenford, Hammersmith, City of Westminster, City of London, Thornton Heath, Hounslow, Camden Town, Waltham Forest, Croydon, Redhill, Hayes, and Leyton.

City	Problem Type	Report Time
London	Wi-fi	17 hours ago
London	Internet	20 hours ago
Tower Hamlets	Phone	21 hours ago
London	Internet	1 day ago
Wandsworth	Internet	1 day ago
Greenford	Phone	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Harry Bilbao (@harrybilbao) reported 3 minutes ago from Poplar, England

  @EE Thanks after spending about two hours waiting to chat to a customer service representative. I am completely shocked to see the horrible service provided by him. God forbid I was paying for a service.…. Oh… wait. I am!

• 
  Stephen Tilney (@Stephen_Tilney) reported 3 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  Jason Starman QBE 💙 (@starmanuk) reported 6 minutes ago from London, England

  @EE I'm currently receiving no service in southeast London. Is there an outage?

• 
  MarleneJohnson (@MGVanessaJ) reported 8 minutes ago from Southall, England

  When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

• 
  Chris Mason (@cmaso21) reported 12 minutes ago from Lambeth, England

  @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

• 
  Yang Xu (@bostoed0624) reported 14 minutes ago from Croydon, England

  @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

• 
  MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported 15 minutes ago from Camberwell, England

  @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

• 
  ✈️ B (@_beckid) reported 20 minutes ago from Croydon, England

  @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

• 
  john durant (@johndurant63) reported 23 minutes ago from Brentford, England

  @EE need help with phone not delivered

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 29 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  Chris Mason (@cmaso21) reported 30 minutes ago from Lambeth, England

  @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

• 
  AA Ron 🖤 👟 (@Munden87) reported 34 minutes ago from Addington, England

  @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

• 
  VлaдимиR (@V1admr) reported 38 minutes ago from East Ham, England

  .@ThreeUK do you have plans to fix Three WiFi on London #Crossrail stations ? @EE seems to have things working OK, what up with your setup? specifically #TottenhamCourtRoad

• 
  Josephine Bakah (@BakahJosephine) reported 38 minutes ago from London, England

  @EE pls put a stop to the snake Ad. It's horrible and traumatising.

• 
  john durant (@johndurant63) reported 40 minutes ago from Brentford, England

  @EE need help with upgrade phone not delivered

• 
  Shaik (@ahmed1_shaik) reported 40 minutes ago from Stratford, England

  @EE i want to cancel the phone insurance please let me know how?

• 
  Tomasz Rykała (@tomaszrykala) reported 42 minutes ago from London, England

  @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

• 
  Steve N (@stevejax2003) reported 49 minutes ago from Eltham, England

  @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

• 
  Evadne W. (@evadne) reported 52 minutes ago from City of London, England

  @EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.

• 
  Stephen Hines (@hines_stephen) reported 59 minutes ago from Hackney, England

  @EE I keep getting black Friday offers from you, but the best broadband speed you can currently do for me (in #London) is an embarrassingly slow 16Mb Will you hold the offer until you can do something decent speedwise?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TUCO (@TucovBlondie) reported 33 seconds ago

  @EE Avoid EE. They have been a shambles in my upgrade. Disastrous company, with a shocking customer service response, or lack of…

• 
  Dave MJ (@DaveMJo1) reported 3 minutes ago

  I can't believe it. I had my Covid booster two weeks ago and I still can't get a decent @EE mobile signal sitting on my own sofa.

• 
  William Baker (@RGWillze) reported 5 minutes ago

  @EE hi EE please can you help me add a PS5 to my plan as the website is crashing every time I try to add it. It won’t let me log into the website. Thanks

• 
  joe Schmo (@LukeSchiller5) reported 6 minutes ago

  @EE Will you cancel the EU roaming charges - naked profiteering - or should we all switch to Smarty who do not charge?

• 
  sophs (@_itssophia) reported 11 minutes ago

  @EE any reason as to why my 4G/5G isn’t working?? It hasn’t worked all day. But I can still call/text etc so I know it’s not a problem with payment for contract

• 
  William Baker (@RGWillze) reported 18 minutes ago

  @EE I’m trying to access your website but it’s not working. I would like to add a ps5 to my active plan. :(

• 
  Dave Roberts (@dave_w_roberts) reported 19 minutes ago

  Hey @EE - I made the mistake of getting my daughter a @VodafoneUK contract, but I’m on @EE. I’ve been on hold to their customer services for 1hr 20mins now, will I be charged extra by you???

• 
  Linda (@lindayeomans1) reported 23 minutes ago

  @EE Internet has gone down oh dear....

• 
  Gary (@rr123xx) reported 24 minutes ago from Trowbridge, England

  @EE I’ve just transferred to you from @O2 and I’ve never experienced such awful service. Are you always this bad? Currently nobody are answering your phones and your website is down! Shocking @EE

• 
  Fliss Rees (@flissy_d) reported 26 minutes ago

  Why is my @EE account always “down for maintenance” when my kids run out of data. Every bloody month!!! Drives me mad