EE Outage Report in Merton, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at EE
EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merton, Greater London, England
The most recent EE outage reports came from the following cities: Newham, London, Hounslow, Wandsworth, Hackney, Croydon, Tower Hamlets, City of London, Islington, Hammersmith, Southwark, Greater London, Wembley, Hampstead and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hounslow |
Internet | |
| London |
Internet | |
| Wandsworth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Phil Hutchins
(@PhilHutchins91) reported
from
Bromley, England
Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!
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Salima Chitalya Mitha
(@sxcmitha) reported
from
Islington, England
@EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.
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Hannah Parmenter ♥
(@hannah_p79) reported
from
Poplar, England
@EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't
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David Whittaker
(@bosswhitta) reported
from
Camberwell, England
@MarcAllera @EE @VodafoneGroup @TheO2 Ps, tweeted using WI-FI signal as 4g wasn’t working...
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE Is it any wonder I'm leaving your two bob network!
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MΔTT WY∆TT
(@MattWyattUK) reported
from
Ealing, England
Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.
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shezza_bezza
(@vodaka_orange) reported
from
Paddington, England
Since @EE put my bill up (WITHOUT NOTIFICATION!!!) my internet has been VERY slow. Taken 20 minutes to get @primevideouk to load. Then nothing but buffering. @BBCiPlayer is STILL loading. Such bullshit!
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Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service
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David Williams
(@williada60) reported
from
Lambeth, England
@EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up
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Trevor Benton
(@TrevBenton79) reported
from
City of London, England
@EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice
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David Williams
(@williada60) reported
from
Lambeth, England
@EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this
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Alan Davey
(@Alsyamate) reported
from
Camden Town, England
@EE The building I work in high up it's ok but outside o street level terrible service calls and SMS
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE What email address do I send my 30 days notice to cancel my contract
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Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Alan Davey
(@Alsyamate) reported
from
Camden Town, England
@EE my signal in the nw32qg area Hasn't worked properly for weeks a basic SMS message takes for ever to send it's not the best network as kevin bacon recs is it #nothappy #EE
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Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
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Nav Hira
(@HiraNav) reported
from
Southall, England
@EE Reception has gone poor, very poor in this location, struggling we have EE broadband also
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🧚🏻♀️ klauds
(@kIaudiagorska) reported
from
Southall, England
@EE please fix up the service on your network it’s unbelievably shit
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Grewcock
(@GrewcockRyan) reported
@tomthefinn @EE Same here is south Derbyshire, app not working and can't get through to customer services
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Zoe
(@Zoe79987080) reported
@EE hi my home broadband has been down since around 11am this morning, do you know why? The box has 4 green lights but it won’t connect on the tv or phones. E33fn tower hamlets London thanks
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Steven Moore
(@MusicianSteve) reported
@EE I am in London E3 5PQ and have no Broadband since 11am today. I just get a BT Wholesale service information page. Any timescale on a fix?
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Dave Epps
(@eppsy75) reported
@EE anyone having issue’s with logging into ee ?
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maya
(@franzicake) reported
@LynseyPlowman @scottyGas85 @EE I rang and they said they are waiting for engineers to get back to them once they know what the problem is . It’s outside of EE’ s control apparently as lots of things are down 🙄
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TV Casting
(@FarrahSolim) reported
@EE Are you having problems with Broadband? I have rebooted and it all looks like it's fine but it's not working.
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maya
(@franzicake) reported
@Zoe79987080 @EE Everyones is down and the engineers don’t yet know why .
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Vicky
(@twinklevic77) reported
@scottyGas85 @EE Are you still having 4G issues @scottyGas85 ? My 4G is ok but broadband defo not.
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Emma
(@EmmaDunlop) reported
@EE service down again?! 😭
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Liva
(@miss_liivii) reported
@EE data is not working AGAIN 😕 What is going on? Have to search for available WiFi just to get online! No way of logging on to anything using mobile network!