EE

EE Outage Report in Merton, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merton, Greater London, England 12/09/2025 08:50

December 09: Problems at EE

EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merton, Greater London, England

The most recent EE outage reports came from the following cities: Islington, London, Paddington, Croydon, Reigate, Northolt, Cobham, Camden Town, City of Westminster, City of London, Caterham, Hackney, Hammersmith, Southwark and Byfleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Wi-fi
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomCroydon E-mail
United KingdomReigate Internet
United KingdomNortholt Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • garethwyn70 Gareth Wyn (@garethwyn70) reported from Lambeth, England

    Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

  • Hewete Hewete Haileselassie (@Hewete) reported from Paddington, England

    @EE Help! My SIM is no longer provisioned so I'm completely cut off. This after the wrong phone was delivered to me. And several lengthy calls to customer service with no joy. I've been with Orange and now EE since 2002.

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • markjg65 mark garratt (@markjg65) reported from Camberwell, England

    @EE the mobile signal is very poor and sometimes non existent in SE24 currently

  • mass1976p paul massey (@mass1976p) reported from Kingston upon Thames, England

    @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

  • Hewete Hewete Haileselassie (@Hewete) reported from Paddington, England

    @EE I've just been cut off from my second customer service call of the day (after 21 and 14 mins respectively) I'm requesting an e-sim. New dual sim phone arrived today but apparently I need an e-sim. Please help as even with data calling I don't get good coverage at home.Thanks

  • jfkent93 James (@jfkent93) reported from Wandsworth, England

    Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

  • abikatldn Abigail K (@abikatldn) reported from Bromley, England

    According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.

  • Champion3Claire Claire Champion (@Champion3Claire) reported from Bromley, England

    @EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou

  • SmudgerAndy Andy Smith (@SmudgerAndy) reported from Lambeth, England

    Hi @EE please get in touch ASAP to help resolve this request 👇

  • KatyJaneHughes KatyHughes🖤 (@KatyJaneHughes) reported from Poplar, England

    @EE hi , I am looking to upgrade could someone help me please Thanks

  • radhthefirst Radh (@radhthefirst) reported from East Ham, England

    @EE Hi Jo, I didn't no. Am currently on a SIM only with yous, phone was bought as a PAYG. If I try using My EE, it advises me that the phone isn't linked to my phone number. It asks me to call in, but cust service desk just redirect to the website.

  • dknights Richard Knights (@dknights) reported from Wandsworth, England

    @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • _akhi_younes chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported from Hammersmith, England

    @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

  • Felicia_Thandie Felicia Thandie (@Felicia_Thandie) reported from Camberwell, England

    @EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt

  • apoltix Christian Rasmussen (@apoltix) reported from Camden Town, England

    @virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨

  • bradders2203 Brad (@bradders2203) reported from East Ham, England

    @EE so I’ve just spoken to one of your representatives, seemed like she couldn’t give a flying **** about my continuing issues with your services! Off to @VodafoneUK it is #nonetwork #ripoff #avoid #byebye

  • bradders2203 Brad (@bradders2203) reported from East Ham, England

    @Ofcom I really need help with an issues that has been going on with @EE fir months now. I have been paying for a server e that is barely working in my area and not been offered any part of my bill money back even when I’ve asked. I have had to resort to moving networks....

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • leejones90 Lee Jones (@leejones90) reported from Stockport, England

    @EE what’s the number for customer service? I want to cancel my contract.

  • realSuseMorse Suse Morse (@realSuseMorse) reported

    @OpenreachHelp Same here, with @EE they’ve pushed the problem to you. Told to go fibre, you didn’t check the line first, now I’m without the internet and phone! Thanks guys! Using my mobile phone to source another provider, this is totally unreliable

  • Garethwagstaff2 Waggers (@Garethwagstaff2) reported

    @EE Unfortunately @VodafoneUK are appalling with customer service complaints.

  • CarrieWinter83 carrie winter (@CarrieWinter83) reported

    @EE What’s going on I’ve had no signal all week? Can’t make or receive texts or calls. I did a Facebook post last night asking if others were having issues and lots in my city are effected. Can’t see family now I cant ring them!

  • TathamAndy Andy Allan (@TathamAndy) reported

    So would@you believe EE social media can’t talk to @EE customer services? A one hour type talk chat to customer services shows they have nil concern for a 84 year old visually impaired, hard of hearing widow they have left without a working phone by their incompetence

  • bundy_bop cara bundy (@bundy_bop) reported

    @EE we’ve gone into tier4, today is not the day for internet service to go under

  • AduuJuma Aduu Juma masudi (@AduuJuma) reported

    @jordfcs @EE Wow that’s ridiculous. I wish they would of just said from beginning that the phone is not in stock rather then being money greedy and over promising people. I was told it’s not in stock at my nearest store but when I popped in yesterday they said they have a lot of it @EE wtf

  • MartinKunRoome Martin Roome (@MartinKunRoome) reported

    @EE hi there. I’ve just placed an order but it didn’t give me the option to add the employee discount to the sim only deal. Could you add it to the account please. If not could you cancel the order. Thanks.

  • neilwjsimpson Neil Simpson (@neilwjsimpson) reported

    @shayari_82 @EE Must just be mine that they’ve cocked up then. Hours on the phone to support. Do you have a watch as well? Because I think that’s what’s causing an issue with mine.

  • nedstarkelly Neil Kelly (@nedstarkelly) reported

    @EE Hmmmm says no problems