EE Outage Report in Merton, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Merton, Greater London, England
The most recent EE outage reports came from the following cities: Kingston upon Thames, Southwark, London, Ilford, Croydon, Waltham Forest, City of London, Paddington, Wandsworth, Hackney, Brentford, Caterham, Wembley, Tower Hamlets and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames |
Internet | |
| Southwark |
Internet | |
| London |
Phone | |
| Ilford |
Phone | |
| Croydon |
Internet | |
| Waltham Forest |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED
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Ross Perry
(@Ross7Perry) reported
from
Poplar, England
@EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
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David Moritz
(@davidmoritz) reported
from
Camberwell, England
Well your customer service is like your service @ThreeUK. I’m off to @ee
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David Oxley
(@davidoxley1982) reported
from
Islington, England
@EE are getting so bad with loyal customers..
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itsmenaaz
(@naazalii) reported
from
Poplar, England
@EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G
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Lochlann
(@Lochlanndg) reported
from
Stratford, England
Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent
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Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
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Tom Wynne
(@twynne) reported
from
Poplar, England
@EE please confirm when you’ll resolve the issues in KT6. This has been ongoing for over 4 weeks already with the services barely usable in that location. Last update from the service status now shows several more weeks minimum, which is not acceptable.
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John Robinson
(@jr_svb) reported
from
Islington, England
Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.
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Surabhi Nanda
(@NandaSurabhi) reported
from
Ilford, England
@MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience
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Lord Panache
(@RicciQueens) reported
from
Wandsworth, England
@EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.
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🧘🏾♀️
(@bukkushan) reported
from
Croydon, England
@EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
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Surabhi Nanda
(@NandaSurabhi) reported
from
Ilford, England
@EE APPALLED by your service - your courier delivers a parcel to another address and you don’t trust your customer to say they have not received it and not willing to help the customer #CustomerExperience #EE
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SfH
(@simonfromharlow) reported
from
Stratford, England
@vicgoddard I have long suspected that @EE withhold automatic carrier ‘over network’ updates to handsets that they’d like to nudge you to upgrade
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Ian Davies
(@TheMist1701) reported
from
Spelthorne District, England
@EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.
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Steve Norris
(@stevejnorris) reported
from
Lambeth, England
@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
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itsmenaaz
(@naazalii) reported
from
Poplar, England
@EE I called up and they said there was problems with my area. They will solve it it’s been 24 months now and there had been times where they have compensated me. However majority of the time I have been given false promises and been lead on
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Stu
(@StuLaws_) reported
from
Hillingdon, England
@EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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wendy darlin
(@EsthAji) reported
I don’t know if it’s @EE or @AppleSupport but connection issues, phone not loading, suddenly going to a black screen for 10 seconds
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Juhi
(@Juhibegum) reported
@EE hi, i have forgotten my password for my ee account and have been trying to reset it for a few days now, when i put my email in and submit it, it says ‘that didn’t work’ can someone help me please, thanks.
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Andrew Squires
(@SquiresAndrew91) reported
@EE whats going on with your network. Signal is constantly dropping off. Its really frustrating
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Shell Gills
(@mgills78) reported
@EE yet again your service is rubbish now my daughters phone has no signal! This is why I left you! I'm paying for an absolute joke of a network! DON'T BOTHER MESSAGING ME YOU NEVER DO ANYTHING, sorry you do you lose a phone and blame me! Not recommend 😕
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Graham Bainbridge
(@GrahamGEB) reported
@EE Hi. I have tried manually selecting every available network but that doesn’t work either. I got through to chat and they said there was a problem in Italy that was being worked on but it is 4 days now
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Ben Robinson
(@Ben_Robbo9) reported
If you are with @EE please check your phone bill for extra charges! I have been charged for using a service with tap2bill in regards to a Barclays account! I don’t even bank with them! Looks like there has been previous scams with other providers some being charged large amounts!
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John Henderson
(@westrowhendo) reported
@EE 5G has to be the answer to rural connectivity. We were, allegedly, connected to fibre broadband in 2019 and the cables lasted 2 weeks before they were blown down, because they were threaded through trees. 4 weeks to be repaired only to come down 2 weeks later. We stayed with 4G.
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Liam Coote
(@LiamCoote6) reported
@EE as someone who works remote full time. How do you expect me to be efficient enough with such poor connection speeds? I mean, you do claim to be "the best" ... why M I receiving 'the worst'?
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Ninzolow
(@Ninzolow) reported
@Ofcom Long overdue. You should never be able to agree a contract and then just months later it goes up by 14% - @EE and @virginmedia are prime examples of this. Free license to fleece customers.
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Keith
(@Top_Gunner68) reported
@EE disgusted with EE been with them 12 years and am due an upgrade getting told for S23 Ultra £101 per month when a new customer can get it for £67.50 a month I will be taking my business elsewhere o2 and sky lots cheaper