EE

EE Outage Report in Merton, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merton, Greater London, England 11/30/2025 07:00

November 30: Problems at EE

EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merton, Greater London, England

The most recent EE outage reports came from the following cities: Southwark, London, Paddington, Harringay, Poplar, Hayes, Hammersmith, City of London, Hackney, Redhill, Coulsdon, Mayfair, Wembley, Ilford and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Wi-fi
United KingdomLondon Wi-fi
United KingdomPaddington Total Blackout
United KingdomHarringay Wi-fi
United KingdomLondon Internet
United KingdomPoplar Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • billyscott31 Billy (@billyscott31) reported from City of London, England

    @EE Had the same problem yesterday morning. So far so good today. What was this caused by?

  • jackjctaylor Jack Taylor (@jackjctaylor) reported from Islington, England

    @MattDronfield @MarcAllera @EE It’s still nothing to complaint at!

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

  • xchezzacx Cheryl Cavanagh (@xchezzacx) reported from Wandsworth, England

    Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

  • sandy118118 S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

  • WhitebreadDanny Danny Whitebread (@WhitebreadDanny) reported from Camberwell, England

    .@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @dmills87 @EE I agree with you, they should really support quick transfer!

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

  • 75Snapper GraemeT (@75Snapper) reported from London, England

    @EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

  • JamesGillComedy James Gill (@JamesGillComedy) reported from Bromley, England

    Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏

  • Jamiecdixon Jamie Chapman Dixon (@Jamiecdixon) reported from Spelthorne District, England

    @EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

  • JamieSenitt Jamie (@JamieSenitt) reported from Kingston upon Thames, England

    @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

  • jamesCgreen93 James C Green (@jamesCgreen93) reported from Kingston upon Thames, England

    @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MaryNorris_ Mary Norris (@MaryNorris_) reported

    @EE Ok fine, just wish I was told this would happen when I took the contract via phone. I was told about the annual increase which I accepted. A bit more transparency would have been nice especially as I’ve been a loyal customer since the T-mobile days.

  • DigitalStefan Stefan (he / him) (@DigitalStefan) reported

    @EE I know why you’re doing it, but it never used to be required and if you need extra money... why are you giving new customers lower prices than I’ve been paying so far? This is literal nickel & diming and it does not sit well.

  • fam_davies DaviesFam (@fam_davies) reported

    @EE Can you tell me if my mum can keep her number if she switches from @O2 to you. @O2 ignored my tweets after initial response and left my vulnerable mum on her own with no phone! Service is key at the moment. If so, how long will this process take?

  • J_R_2018 JR (@J_R_2018) reported

    Been with @EE the last 8 months, couldnt fault them. But since this morning connection has been poor, is it just me or anyone else having this problem??

  • VLF9 VLF (@VLF9) reported

    @EE No sorry. I’ve already got a new contract elsewhere. How do I terminate?

  • dustmotes dustmotes (@dustmotes) reported

    @EE I have been checking the EE Admin Hub page, and it goes to 'No Service' then connects after a short time. It happens quite regularly now

  • WESloss Evan Sloss (@WESloss) reported

    @EE All EE CUSTOMERS Please read #trustpilot reviews before you upgrade or take out a contract. 76% of people rate them bad. #EE have stolen £550 from me after telling me all was OK & now refuse to rectify their mistake!

  • megsaanna Megs (@megsaanna) reported

    Been with @EE mobile for 3 months I never get signal ANYWHERE and I’ve just had a message to say my plans going up already. Why didn’t I listen to people who told me not to hahah

  • jdprosho James Prosho (@jdprosho) reported

    @EE Hi. as an old customer, how can I contact someone about my account still being charged? Cheers.

  • CJGILB2 Carlieg (@CJGILB2) reported

    @EE called you on the 12th feb to discuss my plan and wrongly charged and inappropriate plan to what I had agreed. Advised this would be looked into and I would have a call back 19/2/21 at 12 noon. No call or customer service follow up received??