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EE Outage Report in Merton, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merton, Greater London, England 02/26/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merton, Greater London, England

The most recent EE outage reports came from the following cities: London, Beckenham, Southwark, Waltham Forest, Hackney, Camden Town, Croydon, Barking, Thornton Heath, Hammersmith, Wandsworth, City of Westminster, Tower Hamlets, Ilford and City of London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • leerobertson64 Lee Robertson FCSI FRSA (@leerobertson64) reported from Camberwell, England

    @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

  • maryyasmine #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported from Kensington, England

    Why is my 5G not working ffs fix this @EE

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @nikolajht @EE Hey, did you manage to fix it?

  • nikihutchinson Niki Hutchinson (@nikihutchinson) reported from Wandsworth, England

    Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

  • alexisraphael Alexis Raphael (@alexisraphael) reported from Hackney, England

    @EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .

  • duffshan Shannon/Sharon (@duffshan) reported from Camberwell, England

    @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

  • philford pip 🕳️ (@philford) reported from Islington, England

    @enterjamesment @keeforelli @EE It's awful here too and has been for days.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @EE hi, I have bought a bt sport monthly pass from the add-on section of the ee app. Does that mean I can cancel at any time? Ta

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE Definitely not well because of your internet issues. It has been a while and still no resolution. My full name and all those details will be in the DM already, I’m sure you are able to see that, Olivia.

  • marein_marein Marein Overbeeke (@marein_marein) reported from Bromley, England

    Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

  • michaelbeverla1 michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England

    Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

  • 221Sociopath Steve Fisher (@221Sociopath) reported from Brentford, England

    I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

  • fuhirees Michael Buckley (@fuhirees) reported from Islington, England

    @EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.

  • IrmaGrace26 Irma Grace (@IrmaGrace26) reported from Camden Town, England

    My new iphone 13 pro max touch screen is not working properly. I had to wait 28 days for this phone as well @EE

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

  • theresacoote topcat500 (@theresacoote) reported from Brentford, England

    @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

  • senorfenty Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • manchesterfam Karen Dutton (@manchesterfam) reported

    @EE Thanks, with Plusnet, who advised yesterday it was part of a general EE issue

  • Tug_Wilson1 Ian Wilson (@Tug_Wilson1) reported

    @EE I am in Bracknell, Berkshire and still don’t have any service or signal.

  • PopsAnonymous Anonymous (@PopsAnonymous) reported

    @EE how are EE going to compensate it’s customers for the outage the other day? Couldn’t use our phones for hours and hours.

  • 1pMobile 1pMobile (@1pMobile) reported

    @JenniferChelley @EE Hi Jennifer, I can see that you have been able to reach our Customer service Team today. I hope that you received the help you needed. I am sorry that you had trouble getting through, we are always incredibly busy on Monday's!

  • nixbee13 #hellomynameis💙#wearamask#VaccinesWork (@nixbee13) reported

    @EE @glastonbury @_dnsc_ Downloaded the app , but unable to use it as no signal all weekend

  • HelHay1 Helen Hayes (@HelHay1) reported

    @EE last week mobile internet was down now my home wifi, tried everything but just not working 😔

  • df1656 Douglas CS (@df1656) reported

    @EE is ee down in Washington ne38 - haven’t had any signal for last couple of hours?

  • SusanGuthrieSLT Susan Guthrie (@SusanGuthrieSLT) reported

    @OpenreachHelp Yes @EE have been helpful but the problems are with @WeAreOpenreach systems. Urgently need this sorting now.

  • CameronEadie99 CameronE99 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CameronEadie99) reported

    @EE I have trying to cancel an order for 4 days! I keep getting passed to other departments or told to call back later. I've called 3 times and had to wait almost an hour on hold to speak with someone each time. Sort this out, it shouldn't be this hard to cancel an order!

  • Lucywright93 Lucy (@Lucywright93) reported

    @EE I’ve been with you since 2009, yet when I try and use my Blue Light 20% discount on my upgrade it says it is only for new customers… How is this valuing loyal customers?! Can someone please help!