EE outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Hammersmith, Croydon, Wandsworth, Kensington, Purley, Surbiton, and Richmond.

City	Problem Type	Report Time
Hammersmith	Phone	14 hours ago
Hammersmith	Internet	4 days ago
Croydon	Internet	4 days ago
Croydon	E-mail	6 days ago
Croydon	Internet	6 days ago
Croydon	E-mail	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 3 minutes ago from Camberwell, England

  @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

• 
  Lucy Callis (@lcallis) reported 3 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported 3 minutes ago from Kensington, England

  @EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

• 
  Deborah Brown 🇪🇺 (@Streethats) reported 4 minutes ago from Hammersmith, England

  @EE morning... can't login to my account... any issues?

• 
  Stephen Tilney (@Stephen_Tilney) reported 14 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  shams (@SaaShamsu) reported 19 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 20 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported 21 minutes ago from Camberwell, England

  @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

• 
  Shannon/Sharon (@duffshan) reported 25 minutes ago from Camberwell, England

  @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

• 
  James Meredith (@Jamesmeredith) reported 29 minutes ago from Camberwell, England

  @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

• 
  Dell Smith (@HowardDellSmit1) reported 33 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  Dan Taylor (@danthomastaylor) reported 34 minutes ago from Lambeth, England

  Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

• 
  Matias Cervi (@Tute) reported 41 minutes ago from Lambeth, England

  Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

• 
  The Big Bakes (@TheBig_Bakes) reported 42 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  Gary Bott (@RevBott) reported 47 minutes ago from Kensington, England

  @EE are there any known issues of outage in West London? Been struggling since 2pm today

• 
  Oh Fuffuxake! (@TheChauffeur_) reported 52 minutes ago from Richmond, England

  Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

• 
  Mark S (@whiskey_soaked_) reported 55 minutes ago from Camberwell, England

  @England @BukayoSaka87 @EE Now replace **** for brains Southgate

• 
  paul massey (@mass1976p) reported 56 minutes ago from Kingston upon Thames, England

  @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

• 
  James C Green (@jamesCgreen93) reported 57 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  lauren (@wanderlaurst) reported 58 minutes ago from Wandsworth, England

  @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Derek (@DerekAllan61) reported 4 minutes ago

  @EE Ordered a phone Saturday 11th, called customer service Monday 13th 60+ minutes on the phone, called to again Tuesday 14th again 60+ minutes informed to reorder the phone, called again today another 60+ to be informed you don't have the phone in stock RIDICULOUS SERVICE

• 
  Louise Mullins (@_Loulabelle_) reported 14 minutes ago

  @EE what's going on woth my mobile phone signal? Itd been really rubbish for days now.

• 
  PIX (@PIXX3L5) reported 14 minutes ago

  @EE Leave me alone EE, 2hr calls every month trying to sort your issue out only to be passed to someone else having to explain multiple times. Hopefully with @Ofcom help I will be able to terminate my contract early without charge.

• 
  Lindsay Brunt (@Lindsay_Brunt) reported 14 minutes ago

  @EE the worst internet ever! WFH is difficult and when contact your service team constantly told ‘no issues’…. Can’t wait to leave your company! everything takes 10 times longer! #fail #awful #leave

• 
  Ashley Noyce (@AshleyNoyce1) reported 18 minutes ago

  @EE gotta love EE's service. Took out a phone contract which was billed incorrectly, then spent an hour of my time trying to resolve for the other advisor to get the discount wrong. To add insult to injury, refused to refund the difference and said no point in making a complaint

• 
  MAN LIKE RED J (@RedSteppaJ) reported 23 minutes ago

  @EE your billing system is a bit broken?? Logged in to an "overdue " alert.. of MINUS 3 pounds, as in im in credit, yet big red note on my account. Paid 3quid, now 6 quid in credit. No biggie, but js letting u know

• 
  Paul Davis (@GtiJazzBlue) reported 24 minutes ago

  @EE Thanks but I can see on my phone that I only get 4G and 23Mbps my question is when will 5G be available? Or do I need to look at swapping providers as I'm out of contract. Been with you since the Orange analogue days - be sad to say bye but service/value is important to me.

• 
  Cool Kid2342 (@Cool__kid2342) reported 26 minutes ago

  @EE I'm not gonna give names or details cause i know they have a job to do, however your door to door sales people need in the spiel to say i'm not interested, as someone who doesnt mind a chat to these people, i feel bad for just closing the door on them.

• 
  Gordon Marino (@GordonSMarino) reported 28 minutes ago

  Over two weeks since I wrote to @EE customer services about my account and not even the courtesy of a reply. Phone huge waits, web doesn't work, app wont recognise my account and now ignoring letters. Awful service. Time to contact ombudsman I think.

• 
  Marks (@marksy316) reported 29 minutes ago

  @Simon_Whale @virginmedia Almost as bad as @EE having me wait 4 months to connect