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EE outages and service status in Merton, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Merton, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 2, 3:52 PM GMT+1.
  • 50% Internet (50%)
  • 25% Wi-fi (25%)
  • 19% Phone (19%)
  • 6% E-mail (6%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Hammersmith, Croydon, Wandsworth, Richmond, Thornton Heath, Fulham, Purley, Kingston upon Thames, and Worcester Park.

CityProblem TypeReport Time
Hammersmith Internet 6 days ago
Hammersmith Internet 8 days ago
Croydon Wi-fi 9 days ago
Croydon Internet 11 days ago
Hammersmith Internet 13 days ago
Wandsworth Phone 13 days ago

Nearby cities with recent reports

Hammersmith

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • DanGinBrown
    Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England

    @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

  • VeenaPa42103967
    Veena Patel (@VeenaPa42103967) reported from Croydon, England

    @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

  • rochanajackson
    Rochana Jackson (@rochanajackson) reported from Camberwell, England

    @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

  • leerobertson64
    Lee Robertson FCSI FRSA (@leerobertson64) reported from Camberwell, England

    @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

  • SaaShamsu
    shams (@SaaShamsu) reported from Wandsworth, England

    @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

  • hines_stephen
    Stephen Hines (@hines_stephen) reported from Camberwell, England

    Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

  • tamara_mbz
    tamara m (@tamara_mbz) reported from Hammersmith, England

    Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

  • Jamesmeredith
    James Meredith (@Jamesmeredith) reported from Camberwell, England

    @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

  • JKBartsHeart
    Jonathan Kelly (@JKBartsHeart) reported from Kensington, England

    @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

  • NicholsGillian
    gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • escudeiro_ana
    Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

  • tykeharvey
    T y k e (@tykeharvey) reported from Worcester Park, England

    @ee 5G is worse than there 4G it never blood loads anything

  • Matt_Barber4500
    Matthew Barber (@Matt_Barber4500) reported from Wandsworth, England

    @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

  • LawenLawko
    Lawen Lawko Karim (@LawenLawko) reported from Croydon, England

    Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

  • EwanJStevenson
    Ewan Stevenson (@EwanJStevenson) reported from Merton, England

    @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

  • EwanJStevenson
    Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

  • Damien93
    Damien (@Damien93) reported from Richmond, England

    @EE my signal is awful today, whats going on?

  • agustin
    Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • Stephen_Tilney
    Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • sandraspeccy
    sandra oneill (@sandraspeccy) reported from Hammersmith, England

    @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • HardwickRalph
    Ralph Hardwick (@HardwickRalph) reported

    @EE My full fibre EE service keeps being cut, losing my TV image. Your website and fault finding service is diabolical. Why cannot I discuss with a real person rather than a computer bot?

  • Dream_Sculptor
    John Martin Moore (@Dream_Sculptor) reported

    @EE Why is there no chat in the EE app, no way to connect to customer service from outside the UK without making a phone call?

  • trickytrees12
    Thomas Payne (@trickytrees12) reported

    Never known a company so determined to con people than @EE … outrageously bad customer service and they’ve lost 3 potential customers thanks to their con of a website. Avoid.

  • YorkshireProps
    Yorkshire Business, Media & Property (@YorkshireProps) reported

    @EE Simply the worst mobile app in the history of the world. Shame they won't see this post.

  • SallyFinestone
    Sally Finestone (@SallyFinestone) reported

    @EE It was suggested I get a WiFi extended but if the signal cuts (sometimes the TV buffers) I'm not sure that would help. Whilst that didn't bother me but explains recording fail because of lost power I didn't realise it was affecting team calls.

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE its crazy that since March 9th I've been trying to upgrade and had to take complaint to exec team, just rang up as nobody has addressed the complaint, the person I just spoke to done the upgrade with 0 issues, oh well you got me for another 3 years ;-)

  • Surviving_LADa
    Nick (@Surviving_LADa) reported

    If you're abroad and your SIM card breaks (or you lose it) you better pray you're not an @EE customer. Absolutely impossible to report it or speak to anyone!

  • JonathonLi86969
    Jonathon Lilley (@JonathonLi86969) reported

    @EE I need to contact you regarding billing. I can't talk on phone due to anxiety, but the app doesn't work!

  • AndyC_52
    Andy  🇬🇧 🇺🇦 (@AndyC_52) reported

    @EE think you should think about changing carrier you use #DPD been wait for the iPhone 16 i upgraded. Driver was running behind. Got someone from DPD rang saying spoke to driver and will deliver parcel this afternoon 10min later got a text saying sorry we missed you. Went on DPD chat they said driver came to my house at 1:08pm never did as was in my chair looking out the window. This was yesterday. Got a new time slot today and hoping the iPhone 16 gets delivered

  • dtaylor5633
    Taylor (@dtaylor5633) reported

    @SJG1007 @EE Yeah my app is down too. Just when I need to use it. Forces you to sign in with new passcode then tells you "something isn't right"