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EE Outage Report in Merton, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merton, Greater London, England 12/09/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merton, Greater London, England

The most recent EE outage reports came from the following cities: Croydon, City of Westminster, Tower Hamlets, Hammersmith, City of London, Kensington, London, Waltham Forest, Islington, Paddington, Reigate, Northolt, Cobham, Camden Town and Caterham.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomCity of Westminster Internet
United KingdomTower Hamlets Internet
United KingdomHammersmith Wi-fi
United KingdomCity of London Internet
United KingdomKensington Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • kdrickards Keyth (@kdrickards) reported from Camberwell, England

    @EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.

  • joelazdrums Joe Lazarus (@joelazdrums) reported from Hackney, England

    @EE Thanks I have done so. I need to go out soon and I have no service at all 😫

  • NewDirections7 New Directions (@NewDirections7) reported from Ilford, England

    @EE @RobElflain EE definitely has problems I couldn’t text all day yesterday

  • arigork Ari Gork (@arigork) reported from City of London, England

    @DazzlerSDC @EE @EEHelpdesk You lucky. Have never managed to get conference calling working via the phones native feature.

  • MistaLorraine Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, England

    @EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves

  • Batchala Abby-Kate Batchelor (@Batchala) reported from Lambeth, England

    And now with a phone I bought elsewhere which is becoming unusable, you are unable to help or even cut down my price plan. DO NOT USE @EE . That’s the moral of the story. They will lie and cheat and put you in impossible positions. Also shout my details across the shop 2/2

  • PantevPlamen Plamen Pantev (@PantevPlamen) reported from Wandsworth, England

    @EE The worst experience ever in my life in the UK with network provider ! Having sick member of family back home in Bulgaria and not able to call because I am seen as new customer that hasn’t proved his ability to pay two bills yet! What a disgrace! Wrong marketing! No to EE!

  • eugeniearrow eugenie arrowsmith (@eugeniearrow) reported from Hammersmith, England

    @EE just so appalled at the poor communication. Why is it okay to walk in and upgrade a phone but not to walk in a pick up a SIM. #eehypocrites #poorcustomerservice #eeuseless #eeinconsiderate #eephonefury #eerubbish

  • javineisaslag K. (@javineisaslag) reported from Hillingdon, England

    @ee have the worst customer service staff man. Just spoke to them about a refund and was given facts that didn't add up by a "manager" Antony from Ireland. Damn, will be calling back to complain tomorrow. Would never, ever go back.

  • PantevPlamen Plamen Pantev (@PantevPlamen) reported from Merton, England

    That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame

  • Kelly_Hopkins Hoppy (@Kelly_Hopkins) reported from Ealing, England

    Afternoon. @EE anyway of checking stock at stores as they never answer the phone!

  • OnlyMe66666 Bruno🎗 (@OnlyMe66666) reported from London, England

    @EE your website and changing login details is a nightmare

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.

  • Darkberry87 KINGDARKBERRY (@Darkberry87) reported from Croydon, England

    Some one in @EE needs to get hold of me ASAP and explain to me why in2019 your NETWORK is still the worst to ever grace the plant earth!!!

  • Stueypot Stuart Ions (@Stueypot) reported from Croydon, England

    @EE lads not been able to make calls for 4 hours now. Along with Palace getting pumped by Brighton this is not improving my mood. Help

  • jfrncs_ John Francis (@jfrncs_) reported from Camden Town, England

    I’m connected to a 4G service in central London but the service is slower than the old GPRS. Interesting to see that @EE recently one best network in Birmingham. Experience on the ground is utter shite if anyone bothered to step outside EE HQ and take a look.

  • Batchala Abby-Kate Batchelor (@Batchala) reported from Lambeth, England

    Wow you guys. Been overcharged for about five months with no one able to tell me why. Telling me it’s gonna cost me over £300 to cancel a contract that was midsold to me as a cheaper price. You weren’t able to help when my original phone was lost 1/2 @ee

  • kdrickards Keyth (@kdrickards) reported from Camberwell, England

    @EE been with you just over a year and had two price hikes. At what point can I leave your network as I didn’t sign up to such a big hike in just over a year. I guess we are paying for your 5G

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • steffmogs steff (@steffmogs) reported

    @DSR_F11 @VodafoneUK @EE I honestly have to say they have been fab up until the last couple of months. At the moment its shocking. All im saying is dont take the one interaction you have had with them as an indication of their standard of service in general. They are after all trying to bring you board.

  • tomski_korsakov Tom Soya (@tomski_korsakov) reported

    I regret switching to @EE in November. WiFi does not compare and customer service has not been adequate. Sadly it seems we have another 15 months together. Please help.

  • pixrandall Marjorie Keek (@pixrandall) reported

    @O2 will be going back to @EE as soon as - absolutely appalling support

  • mark_is_caching Mark Ward (@mark_is_caching) reported from Sproughton, England

    @EE Ahhh. It wasn't very clear to me - is that a rolling contract - i.e. cancel anytime

  • LSaczak StayHomeSaveLives 🏡❤😎 (@LSaczak) reported

    @EE If you fund or advertise on GB News, you have lost this customer.

  • Luna_canella87 Luna Canela (@Luna_canella87) reported

    @EE anyone else’s #ee #4g down?

  • MichaelRamsey3 Boomer be A-lert #the country needs lerts (@MichaelRamsey3) reported

    @Femi_Sorry @EE Femi being part of the cancel culture. Not a good picture wanting people to loose their jobs.

  • Nusoulwarrior Nick Lally (@Nusoulwarrior) reported

    @LozzaFox @EE @Femi_Sorry If GB news was shut down by the government because it disagreed with them (rather than law breaking) then THAT would be censorship.

  • DSR_F11 ⚡️ Duncs ⚡️ (@DSR_F11) reported

    @VodafoneUK Just to be clear, it wasn't with Vodafone, it was with @EE, so I think I will move my business to Vodafone in the hope customer loyalty and care has more meaning than it appears to have with EE. Thanks for you quick response Iona, which I appreciate.

  • RichRedVoices Rich (@RichRedVoices) reported

    @LozzaFox @EE @Femi_Sorry You tried to cancel Sainsbury’s you hypocritical tit.