EE Outage Report in Merton, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Merton come from postal codes SW20.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merton, Greater London, England
The most recent EE outage reports came from the following cities: London, Hackney, Southwark, Paddington, Waltham Forest, Islington, Wandsworth, Poplar, Wembley, City of Westminster, Epsom, Croydon, City of London, Kensington and West Wickham.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Total Blackout | |
| Southwark |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Jenny Sanders
(@gothtink696) reported
from
Croydon, England
@EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want
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radz
(@rtkosha) reported
from
Stratford, England
@EE my network isn’t working well today at all, can’t seem to stream any sort of content :(
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Mandyphin28
(@mandyphin28) reported
from
Camberwell, England
@EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋
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Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.
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Matthew 🇬🇧
(@doberguy53) reported
from
Paddington, England
@ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.
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Karen Purvis
(@KarenPurvis123) reported
from
Paddington, England
@EE You have totally wasted my time and cost me more money. I have been a loyal customer and I am a very unsatisfied customer today!
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Steve N
(@stevejax2003) reported
from
Eltham, England
@EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer
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Ravi Dheer
(@RaviDheer) reported
from
Camberwell, England
@EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.
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ELN 🇧🇷🇯🇵🇮🇱🇬🇧
(@israel63) reported
from
Poplar, England
@EE What stress is listing with EE customers service
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James Goodliffe
(@jgoodliffe_) reported
from
Paddington, England
.@EE I’ve lost all Data connectivity- my eSIM shows as No Service! What on earth has gone on??
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!
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Veena Patel
(@VeenaPa42103967) reported
from
Croydon, England
@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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Tony Wiseman
(@tonywiseman1976) reported
from
Camberwell, England
@EE You might be losing a customer this year…
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Kerry Harrison
(@kerrylou94) reported
from
Southall, England
@CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.
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Ravi Dheer
(@RaviDheer) reported
from
Camberwell, England
@EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you
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Lydia Pluckrose
(@EatOutLots) reported
from
Camden, England
Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?
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Robert Dunford
(@repd1975) reported
from
Esher, England
Hi @EE is there an issue with sending texts in the SW London region right now?
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Paul Dunne
(@ThemoonIHATEYOU) reported
from
London, England
@EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?
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petrolheadharry
(@HarryHardy91) reported
from
Bromley, England
@ee down again ? Not able to make any calls or internet
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne
(@HayWayne) reported
@EE Hi Jenny. I have seen some tempting offers, but I've always been happy with EE and the service provided. I am due an upgrade - have been since about July 2021, but not really seen anything worth upgrading to until now.
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Kane
(@KaneCheshire) reported
@EE why has the signal in St Albans been so poor since Friday? Ever since I joined your network it has been really unreliable.
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Martok (Andy)
(@mart0k) reported
@EE Loyal customer for many years. Not happy after 2 phone calls to 150. First adviser friendly, could offer and better the online upgrade deal I'd seen. Then he had IT issues, put me on hold for 20 mins & never came back.
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Oracle
(@Oracle_Theory) reported
@EE @EEHelpdesk You guys have sent me 18 text messages in the last 40 minutes, all identical, all about my contract that expired like 2+ years ago. I know it expired, can you chill out? WTF. Please just stop sending me this message on repeat. It's ridiculous.
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Daniel W
(@damawa42) reported
@EE You've sent me six SMS already this morning about my contract ending. Please stop. You only need to send one. Your SMS marketing platform is broken.
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Xiao
(@almondtofuluver) reported
@EE is the mobile data down right now because I have unlimited data and no where near my bill date but my Internet keeps going down and coming back again. Is there work being done at the moment?
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Daniel W
(@damawa42) reported
@EE You've sent me twelve SMS already this morning about my contract ending. Please stop. You only need to send one. Your SMS marketing platform is broken.
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Sahar Mojtahedi
(@SaharTheDawn) reported
@EE I need urgent help with roaming while abroad but I have been on hold 20 minutes and no answer. Please let me know how I can get online support for my account.
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Daniel W
(@damawa42) reported
@EE You've sent me four SMS already this morning about my contract ending. Please stop. You only need to send one. Your SMS marketing platform is broken.
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Daniel W
(@damawa42) reported
@EE You've sent me eleven SMS already this morning about my contract ending. Please stop. You only need to send one. Your SMS marketing platform is broken.