EE Outage Report in Merton, Greater London, England
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The latest reports from users having issues in Merton come from postal codes SW20.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merton, Greater London, England
The most recent EE outage reports came from the following cities: Wandsworth, Purley, City of London, Wembley, London, Barking, Hackney, Croydon, Ilford, Southwark, Paddington, Waltham Forest, Islington, Poplar and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Internet | |
| Purley |
Internet | |
| City of London |
Total Blackout | |
| Wembley |
Phone | |
| London |
Wi-fi | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Sarah
(@eatsruns) reported
from
Hackney, England
@DipakV88 @EE O2 is the only utility company that has held my loyalty since I moved to the UK 14 years ago. But I will admit, the network coverage in London can be patchy!
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Marein Overbeeke
(@marein_marein) reported
from
Bromley, England
Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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Ayo
(@Ayoolanaa) reported
from
Hackney, England
@EE Definitely not well because of your internet issues. It has been a while and still no resolution. My full name and all those details will be in the DM already, I’m sure you are able to see that, Olivia.
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Michael Buckley
(@fuhirees) reported
from
Islington, England
@EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.
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Paula Griffin 🏳️⚧️
(@Paula_Griffin65) reported
from
Camberwell, England
If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
@Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!
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Valerie
(@ValerieAmajoutt) reported
from
Camden Town, England
@EE Really customer service on EE, when you say you no service can’t receive or ma any calls. No bars showing on your phone! You have frustrated customer. She says she been online and on the phone all day! What would be your next question? 🤔 So you can’t call any number ?🙀
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.
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Ayo
(@Ayoolanaa) reported
from
Hackney, England
@EE internet is absolutely, and I cannot stress this enough, the WORST broadband I have ever experienced. I can’t play a single game with lagging, why? Simply why?
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖
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Alan Emrys 🏴
(@alanemrys) reported
from
Poplar, England
Dear @EE this morning was really not the morning to have an issue with you 4G & WiFi. #StressedOut
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Ayo
(@Ayoolanaa) reported
from
Hackney, England
@EE how do I make a formal complain for the service you guys provide? I’ve actually had enough now.
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topcat500
(@theresacoote) reported
from
Brentford, England
@EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Tony Rumsey 🐓🏴
(@picklefork1965) reported
from
Ilford, England
@EE What a joke of a company, two hours spent on the chat trying to sort out an issue of a tablet upgrade, and being charged for two tablets. All I get is bullshit, by no marks, almost trying to insinuate its my fault. Not taking it laying down. 😡😡😡😡😡😡😡
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Mallinson
(@dazza12) reported
Further issues with @bt_uk and also @EE now. There's a discount available if you have BT broadband and an EE mobile account. Listed in T&Cs as BT Broadband. Agent says it's only available for BT Halo 3+ customers. No such restrictions are in the T&Cs.
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John Robinson
(@John__Robinson) reported
@EE appears that you don't support the Pixel 6 Pro on your network with esims? Lots of reports about incorrect QR code errors when trying. Can you confirm you will not be charging customers who have requested an esim for this fault?
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@Sukara2505
(@sukara25051) reported
Hi @EE It’s been more than 30 days and I still have not received a text saying my IPhone 13 pro Max is ready to collect. I have called the store I ordered from but they were clueless & unhelpful. This is such bad customer service! When can I expect my phone??
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suzanna
(@suziebste) reported
@EE Warning - beware moving home with EE. I was without any broadband for 3 weeks, raised a complaint and they haven't had the courtesy to contact me to check everything is ok !! Not happy....
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Claire Sinclair
(@clairesinc) reported
@EE you are shockers - informed you I was leaving 12 days ago to go to another provider due to being out of contract. Despite 2 phone calls, 2 instant messaging conversations and raising a complaint about my phone being locked I STILL can’t make or receive calls - ridiculous!
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Graham Woodward
(@GOWoodward) reported
@EE I’m paying £87 a month for the yearly upgrade, tried to downgrade instead of upgrade, told I couldn’t so I’ve upgraded but still having to pay £87 and you’re taking my 12 pro back! Seems I’d be better off if I was a new customer?
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Isabelle
(@izzyms1211) reported
@EE why has my data been so **** for the past week! Can’t contact anyone when I’m out
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Ella Wood
(@ellaw2019) reported
@EE Can I use my service pack £10 discount in store or only online?
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Gareth Davies
(@theshakadaddy) reported
@SkyHelpTeam Nope. Done that, several times already. Still not heard from sky, not about the shite wifi nor the complaint. I’ll be leaving when I’ve time to call; I’ll expect refund for the weeks of port/no internet whilst waiting for this shitshow to be sorted. @virginmedia @EE any offers?
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Sean Wilken QC
(@seanwilkenqc) reported
As the @EE failure to provide critical infrastructure connectivity continues into day 12, it in fact gets worse. Signal latency now at carrier pigeon level, we’ve lost all ability to work on zoom or teams, Sky Q is down, streaming is down 1/2