1. Home
  2. Companies
  3. EE
  4. Merton, England
EE

EE Outage Report in Merton, Greater London, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: London, Hammersmith, Croydon, City of Westminster, Southwark, Ilford, Tower Hamlets, Wandsworth, Greenford, City of London, Thornton Heath, Hounslow, Camden Town, Waltham Forest, and Redhill.

CityProblem TypeReport Time
London Internet 35 minutes ago
Hammersmith Internet 11 hours ago
London Phone 21 hours ago
Croydon Internet 1 day ago
Croydon Internet 2 days ago
City of Westminster Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • flyerinhiding
    Dave Cunningham (@flyerinhiding) reported from East Ham, England

    C’mon @EE this is getting silly. Phone shows 4G but London, York, Edinburgh frequently now there is just no signal. Tried phone and Ipad, same on both. Its almost like you’re trying to force people onto 5G. The last few weeks its been next to useless

  • SaffaJohn
    John (@SaffaJohn) reported from City of London, England

    @EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.

  • ShaneGillespie
    Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

  • sparkyjm1974
    Jason Miller (@sparkyjm1974) reported from City of London, England

    @EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.

  • DaveArnold91
    Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Camberwell, England

    @EE Data speed is very slow sometimes less than 5Mb/s

  • nicholasburlin
    Nick Burlin (@nicholasburlin) reported from Kingston upon Thames, England

    @EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!

  • absentxminded
    Hannah (@absentxminded) reported from Spelthorne District, England

    Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months

  • andycoxonuk
    Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • sparkyjm1974
    Jason Miller (@sparkyjm1974) reported from City of London, England

    @ee @TheSun @DailyMirror @DailyMailUK @KentishExpress @Telegraph EE are apparently not paying their wayleave agreements and therefore their customers are without service but paying for it

  • AviatorDavid
    David Cheung (@AviatorDavid) reported from Hillingdon, England

    @bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡

  • AviatorDavid
    David Cheung (@AviatorDavid) reported from Hillingdon, England

    @EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!

  • HeadshotsDaniel
    Daniel Spencer - Headshot Photographer (@HeadshotsDaniel) reported from Camberwell, England

    @malmborg Damn it... I thought that was bound for an @ee billboard!

  • quocdang
    Quoc (@quocdang) reported from Camberwell, England

    @VodafoneUK @EE 12 days still have the same issue....

  • StephenMcGlynn
    Stephen McGlynn 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@StephenMcGlynn) reported from Merton, England

    @EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService

  • slex_542865
    paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • westiee
    Alicia (@westiee) reported from Richmond, England

    @EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP

  • alexkingtweets
    Alex King (@alexkingtweets) reported from Merton, England

    @Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!

  • rustykidneys
    A girl has no name 🐺⚔ (@rustykidneys) reported from Camden Town, England

    @EE Thank you. Your team member was great. My mum was on the train home and couldn't call herself, and my stepdad's phone kept losing signal, so I had to on her behalf. I was afraid this was going to be a problem but he was very sympathetic and sorted it out.

  • quocdang
    Quoc (@quocdang) reported from Camberwell, England

    @colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours

  • AviatorDavid
    David Cheung (@AviatorDavid) reported from Ealing, England

    @EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • k8tlou
    Katy Watt (@k8tlou) reported

    @EE Why has there been no reply to the thousands of customers suffering with network problems

  • andyvarns87
    Andrew Varn (@andyvarns87) reported

    @EE Hi Ashleigh - the issue is fixed now. I stopped by an EE store on my way home and they confirmed there was a service wide issue.

  • rich_atkins
    Rich (@rich_atkins) reported

    @Faymondo73 Exactly. Most contracts are for 24 months. The likes of @ee can do what they like when out of contract but raising mid-agreement is just a con. They can 'invest in the network' with an increase when the agreement is up and allow the customer to decide whether its worth staying.

  • markhig2
    Mark Higgins 🇮🇹 (@markhig2) reported

    @EE It's ok now, had trouble making and receiving calls yesterday afternoon/evening, was ok after a couple of hours

  • SelinaJean82
    Selina (@SelinaJean82) reported

    @SamsungUK It's @ee who the issue was with. Not Samsung. Thanks though

  • CarolConta1
    Cazza (@CarolConta1) reported

    @EE Like everyone else last night I got call function back by 19:30 hrs but still no indication a service disruprion was going to happen or was happening.

  • cookiepie500
    Hazel (@cookiepie500) reported

    @EE I pay enough money to you least you can do it sort your “best network coverage” out and do as you say, instead of just caring about money and putting peoples prices up. Your going to lose lots of custom when peoples contracts are up!

  • DannyLewis77
    DBH Danny (@DannyLewis77) reported

    @EE I need help please

  • ahirshy
    Adam Hirshfield (@ahirshy) reported

    @EE Hi Sarah, Thanks it’s sorted now. Was down across the whole region for over an hour impacting all customers. But no information on service status site. Please can you kindly confirm what outage occurred…

  • euskalduna75
    Nagore 🇪🇺 (@euskalduna75) reported

    @Nim0n @EE @Ofcom I’m in shock by the rise. I’m planning to cancel the contract the minute I can.