EE Outage Report in Merton, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merton, Greater London, England
The most recent EE outage reports came from the following cities: London, Wandsworth, Harringay, Islington, Croydon, Southwark, City of Westminster, Tower Hamlets, Hammersmith, City of London, Kensington, Waltham Forest, Paddington, Reigate and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| Wandsworth |
Wi-fi | |
| Harringay |
Internet | |
| Islington |
Phone | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Adam Van den Bussche
(@adamvdb) reported
from
Paddington, England
@EE no ee wifi on central line, neither friday or today. Service is there - but won’t connect
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Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?
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Ayo
(@ChocOnTour) reported
from
Hackney, England
Can’t wait till this contract is over and I can change. How can a service be so unreliable? Do not use @EE in any capacity
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Matias Cervi
(@Tute) reported
from
Lambeth, England
Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?
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Walee
(@thebrownmayn) reported
from
Merton, England
@EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.
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Gary Bott
(@RevBott) reported
from
Kensington, England
@EE are there any known issues of outage in West London? Been struggling since 2pm today
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Ayo
(@ChocOnTour) reported
from
Hackney, England
I say again. @EE is the worst coverage I’ve ever seen. I can’t play Xbox without it disconnecting me from games, for no reason at all.
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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Ayo
(@ChocOnTour) reported
from
Hackney, England
Another day, another day disconnecting from @EE WiFi. Wish it would have cut out when my nephew was making a purchase kmt
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Olga
(@olgabudimir) reported
from
Wandsworth, England
Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs
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Ayo
(@ChocOnTour) reported
from
Hackney, England
@EE ‘We will send an engineer to come round and fix your internet’. Engineer comes round and says there’s no problem, another engineer comes and checks outside, says it fine. So why do I have no broadband? Don’t ever get EE broadband. Pathetic
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Simon Platman
(@simonplatman) reported
from
Hackney, England
@EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil
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Ayo
(@ChocOnTour) reported
from
Hackney, England
Could not stress this, if you have a choice, do not choose @EE as your internet service provider
EE Issues Reports
Latest outage, problems and issue reports in social media:
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sage
(@Esage64) reported
Been wanting to cancel my contract for the past month @EE, shock whenever I call I go through the options and I’m put on hold/qued for ages and can’t get hold of anyone.
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Amy Smith
(@amyjsmith944) reported
@virginmedia I'm sure @EE Can show ya how to set up a phone company if you need help? Paying for a bill I have not been able to use today?
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Amy Smith
(@amyjsmith944) reported
@virginmedia Apparently @EE send their customers a text saying that the network will be done? I don't even get someone answering me? Great service there (!)
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tyler cowan
(@tylerco00571819) reported
@EE I’m not getting any good service in my home area marked as fully covered by 4G. In Bridport, Dorset. Yet at times it says I have 3 bars of 4g and I can’t send a message or make a call. Any help?
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Ste ven
(@vodosioskbaas) reported
@EE so no I don't want to waste more money on a company that didn't give a crap and didn't listen. and ill tell everyone how useless you were. especially the lie that 3rd parties can provide cheaper deals then you the network provider they wouldnt make any profit if that were true
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Iain Peck
(@RonBTheGunShow) reported
@EE please can someone help me. Ordered a new phone via the app/website yesterday but the parcel couldn’t be delivered by DPD today as our house number wasn’t on the parcel. You need to contact DPD to update address. Thank you, Iain peck
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James H
(@HoldZ) reported
Why is @EE’s service all over #Newquay & the surrounding area so poor? 4G & 3+ bars but data connection / speed is woeful / virtually non existent! Several of the people I’m with are also on #EE & are all experiencing the same issue!
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Naomi
(@twittorerr) reported
I honestly cannot believe how truly terrible @EE's online chat advisor's are. Aniket is in the wrong job! Think it's time to move on to another provider that actually listens, helps and doesn't rip you off every month! Smh.
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ryang_
(@edu_ryang) reported
@EE ive been on live chat for almost 30 minutes with no response from the “Executive Customer Resolution Team” Please send me an email for escalating the complaint
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Damien Inglott
(@InglottOmen) reported
@EE I am in dymchurch and l today i can get no service its rubbish the best of times whats the point of having a phone when you cant use it