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EE Outage Report in Merton, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merton, Greater London, England 11/19/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merton, Greater London, England

The most recent EE outage reports came from the following cities: London, Hackney, Southwark, Camden Town, Hounslow, Croydon, Islington, Paddington, City of London, Hammersmith, Ilford, Wembley, Harringay, Greater London and Hampstead.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomHackney Internet

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • ANOBRAINHOLLY holly (@ANOBRAINHOLLY) reported from Hounslow, England

    hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

  • ehoque007 Ekramul (@ehoque007) reported from East Ham, England

    @EE Ridicilous protocols in place just to reset my online account password. Now need to go into a store with my ID! Not necessary. 10 years plus customer. Shame.

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Croydon, England

    So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice

  • bradders2203 Brad (@bradders2203) reported from East Ham, England

    Is something up with @EE had a couple of calls this morning just cut off and then loose signal for a few minutes 🤔

  • DSingleton_ Daniel Singleton (@DSingleton_) reported from Ilford, England

    Every week I get an unsolicited text from @EE telling me they are sorting out issues in my area. It never gets better I lose every call in my house. Not so much everything everywhere - more nothing nowhere! I’m seeking a new provider for me and my org. #mobilephone

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Croydon, England

    So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog

  • peter33266430 peter (@peter33266430) reported from Hillingdon, England

    @EE EE have completely messed up my bill again I just can’t believe it’s dressing me out , £129 for 1 month when I have unlimited minutes unlimited txts and unlimited Data I rang customer service she’s confused aswel so I don’t know what to do

  • Azer__Turan Azer Turan (@Azer__Turan) reported from Camberwell, England

    @EE @EE help me! I have a problem. I want to transfer My number at 3.February but stil have not. And has given a temprorary number but not active. I can not use #ee

  • David25892 David (@David25892) reported from Lambeth, England

    @EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Croydon, England

    @EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz

  • Ant_RTW Ant (@Ant_RTW) reported from Bromley, England

    Rail delays wouldn’t be such an issue if there was consist phone signal on the track. I’m with @EE and I have loss of signal for 60% of my journey from #TunbridgeWells into London #southeastern

  • irbenji Ben Nuttall 🏳️‍🌈🚗⚡️ (@irbenji) reported from Paddington, England

    Voda is red, O2 is blue, I moved to @EE Because the service from @ThreeUK was Poo!

  • k1rtk Kurt Kiefer (@k1rtk) reported from Ealing, England

    @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

  • TalieDelemere Talie (@TalieDelemere) reported from Stratford, England

    @HeyCathy_ @EE Omg that is awful!!!!

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Hackney, England

    Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare

  • Azer__Turan Azer Turan (@Azer__Turan) reported from City of London, England

    I want my bill fixed. I was able to start using my number today. It's your employees ' fault. I've been waiting for my number to move since February 3rd @EE #ee #problem #complaint #oxfordstreetEEdealership #Customersatisfaction

  • AzzyChill 🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • ponkysue2 ponkysue (@ponkysue2) reported from Hounslow, England

    @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

  • yehbmb Kirua (@yehbmb) reported from Islington, England

    @EE hey no service since this morning

  • Beige29 DarkBeige (@Beige29) reported from Merton, England

    Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sssausage1488 Scotch Square Sausage (@sssausage1488) reported

    @EE @Ofcom what's your view on this? I know there aren't any regulations as such for broadband but don't companies voluntarily sign up to a code of conduct which states that what my mother is experiencing isn't good practice and she should be allowed to cancel?

  • andyhunn67 AndyH (@andyhunn67) reported

    @EE your service in London for 4g users is CRAP!! Been on multiple buildings for meals and shows and don’t have reception at all!! My wife has Vodafone and she’s been ok… get your act together not happy

  • Triflerishere Trifler (@Triflerishere) reported

    @Luiseach These @EE losers are the WORST. Pure chancers. DO NOT GIVE THEM YOUR BUSINESS. KEVIN BACON WAS LYING

  • Berrin98061641 Berrin (@Berrin98061641) reported

    @taurus_sun_tw @EE I was traumatized when this happened to me last week because my accounts were filled with important information, till a friend told me about Cybertechack on insta and how they assisted, I tried their service and it worked perfectly.

  • Mutesah1 Golan Ssenkooza Mutesah (@Mutesah1) reported

    @EE After upsetting EE because of misinformation from their customer assistants they have done the following downgrade my internet speed for the first time from 5G to 4G to LTE EDGE & of yesterday 3G and now 2G please don’t mess with EE

  • Steph_HRhodes Steph (@Steph_HRhodes) reported from Grimethorpe, England

    @SamsungMobile I bought a watch yesterday from an @EE store. I was told I could connect to my @O2 phone via Bluetooth. However.... its its just not recognising my device. Its a Samsung s20 ... please help 😭😭😭 I was so excited now gutted!

  • MissHillsmith Miss Hillsmith (@MissHillsmith) reported

    @EE @WeAreOpenreach Hi! due to move tomorrow, internet apt for Friday. Move delayed until Friday 12/1pm. Is there anyway we can have a confirmed 12/1pm apt for broadband fitting? Pls help! Thanks 🙏🏻

  • mr_d_cox David Cox (@mr_d_cox) reported

    @ee My fibre broadband contract expires on the 7th. How do you guys feel about customer retention?

  • sammyarielpage Sam (@sammyarielpage) reported

    @EE if my contract has finished can I just ring and cancel anytime? Your upgrade deals are too expensive for me so want to go elsewhere.

  • Suepross7 Sue Evans (@Suepross7) reported

    Six days later and another @EE signal outage in Gloucestershire