EE outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Mitcham, Hammersmith, Croydon, Wandsworth, Kensington, and Purley.

City	Problem Type	Report Time
Mitcham	Phone	16 hours ago
Hammersmith	Total Blackout	3 days ago
Hammersmith	Internet	5 days ago
Hammersmith	Internet	7 days ago
Croydon	E-mail	8 days ago
Croydon	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Mark Newman (@Mark_BeerArt) reported 2 minutes ago from Epsom and Ewell District, England

  @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

• 
  pavlin yankov (@paulondon666) reported 9 minutes ago from Lambeth, England

  @EE Good morning. Why have you suspended my Pay as go service ?

• 
  shams (@SaaShamsu) reported 13 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  Lucy Callis (@lcallis) reported 14 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  Matt Bond (@MattBondVocal) reported 17 minutes ago from Camberwell, England

  In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

• 
  Sholeve Davies 🇸🇱 (@issavibe95) reported 21 minutes ago from Croydon, England

  @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

• 
  mark garratt (@markjg65) reported 23 minutes ago from Camberwell, England

  @EE the mobile signal is very poor and sometimes non existent in SE24 currently

• 
  MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported 24 minutes ago from Camberwell, England

  @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

• 
  Andrea Gillis (@angegillis) reported 24 minutes ago from Lambeth, England

  @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

• 
  gillian nichols counselling (@NicholsGillian) reported 28 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 29 minutes ago from Croydon, England

  @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

• 
  Dan Taylor (@danthomastaylor) reported 31 minutes ago from Lambeth, England

  Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

• 
  Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported 39 minutes ago from Camberwell, England

  If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

• 
  Ravi Dheer (@RaviDheer) reported 39 minutes ago from Camberwell, England

  @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

• 
  TricolorGav (@gauravleo7) reported 40 minutes ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

• 
  Kevin Nolan (@knolanuk) reported 48 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  Tony Wiseman (@tonywiseman1976) reported 49 minutes ago from Camberwell, England

  @EE You might be losing a customer this year…

• 
  Agustin Pesciallo (@agustin) reported 53 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Niki Hutchinson (@nikihutchinson) reported 56 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Andrew Pines (@AndrewRPines) reported 57 minutes ago from Camberwell, England

  @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Royston (@pagechord) reported 5 minutes ago

  @Hepworthclare @EE Clare, been going through my own problems with @EE for weeks, their transition to digital landline is shambolic. Their newly supplied Smart Hub wouldn't connect, landline doesn't work. Customer service is appalling, also now told can only view bill via App. 😤 Good luck!

• 
  Luke Marsh (@luke_marsh_) reported 5 minutes ago

  @EE Help please

• 
  Gary Stopford (@gazstopford) reported 7 minutes ago

  @EE ordered broadband from you, BT eventually fixed it, but service constantly drops, now BT have billed me for £37.99 despite being told I would get a rebate for first week nor being connected My question is am I a BT or EE customer as EE promised to pay off my previous

• 
  Beasty 90 (@90Beasty) reported 8 minutes ago

  @EE Thats just it I CAN NOT CONTACT YOU ANY OTHER WAY than here as my service has been CUT OFF fue to over due bill, which is now paid, IN FULL, via CRS thar you sent to get the money!1, no calls, no texts, nothing

• 
  Clare Hepworth OBE (@Hepworthclare) reported 9 minutes ago

  @EE None of the options set out in the menu cover my complex issue. I am effectively paying for a phone -18 months into a contract -which is unusable. The store not able to sort it. I had to buy another phone. I need to know your complaints procedure. Store manager - appalling.

• 
  Liam Purves (@purves_liam) reported 9 minutes ago

  So had an email from @EE saying my TNT Sport is going up to £25pm, message us to cancel the sub. Messaged and they say it will cost £20pm if I want it again! So seems cheaper to cancel and resubscribe! How does that benifit loyal customers? @MartinSLewis @moneysavingexp

• 
  Kev (@KevlarBrock) reported 10 minutes ago

  Now in the process of setting up every single one of my devices at home after being told a router reset would NOT change the network name or password. Thanks Libby from @EE (and incidentally if you fixed the issue in the first place I wouldn’t need to keep calling) 😡

• 
  Darren Alexander (@Alexander220517) reported 11 minutes ago

  @EE @whealie The uk signal Is poor all over, every networks the same….Our phone bills increase every year and the service gets worse. Yet they tell you to phone up to get technical help when they know the problem is uk wide

• 
  oldknitwit (@oldknitwit) reported 12 minutes ago

  @Hepworthclare @EE Is ringing customer services any use? 07953966350 is a number I have.

• 
  Irene Obrien (@scotlabnurse7) reported 13 minutes ago

  @Hepworthclare @EE I can't even get customer service. Preferred it when it was @bt