EE outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Hammersmith, Croydon, Mitcham, Wandsworth, Kensington, and Purley.

City	Problem Type	Report Time
Hammersmith	Internet	24 hours ago
Hammersmith	Internet	4 days ago
Croydon	E-mail	4 days ago
Croydon	Internet	5 days ago
Hammersmith	Internet	6 days ago
Hammersmith	Total Blackout	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Tony Wiseman (@tonywiseman1976) reported 7 minutes ago from Camberwell, England

  @EE You might be losing a customer this year…

• 
  T y k e (@tykeharvey) reported 7 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 16 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  G.Marshall Gleghorn (@gary2323) reported 17 minutes ago from Merton, England

  @EE Is online chat not working

• 
  Niki Hutchinson (@nikihutchinson) reported 17 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  gillian nichols counselling (@NicholsGillian) reported 18 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 22 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

• 
  Olanrewaju Owode ❁ (@owodeone) reported 25 minutes ago from Croydon, England

  @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

• 
  paul massey (@mass1976p) reported 25 minutes ago from Kingston upon Thames, England

  @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

• 
  Dave Ahern (@CorkGourmetGuy) reported 29 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  lauren (@wanderlaurst) reported 34 minutes ago from Wandsworth, England

  @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

• 
  Jonny Pugsley (@jonathonfp) reported 40 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  James Meredith (@Jamesmeredith) reported 40 minutes ago from Camberwell, England

  @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 42 minutes ago from Croydon, England

  @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

• 
  ✈️ B (@_beckid) reported 45 minutes ago from Croydon, England

  @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 47 minutes ago from Richmond, England

  @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

• 
  Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported 48 minutes ago from Kensington, England

  @EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

• 
  CFCHadders (@NeilHadley2) reported 51 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Craig McRae (@craig_mcrae) reported 52 minutes ago from Lambeth, England

  @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

• 
  Tania Hinds (@TaniaTells) reported 57 minutes ago from Lambeth, England

  @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Gunn (@gunnyDev) reported 38 seconds ago

  Hey @EE, Long time customer here since the orange days. I have many devices with you, including broadband. We use the little 4g wifi boxes to keep our cameras live when searching for missing dogs. What deal can you do? They are not on all the time, just as and when #harveysarmy

• 
  Alan Battaglia (@BattagliaAlan) reported 1 minute ago

  @MsVespertilio @EE EE are awful they charged me 270 pounds for a supposed breach of contract , they admitted that they have no proof but I had to pay in protest!! 15 years as a customer down the drain never again with @EE

• 
  Les Cashmore (@LesCashmore) reported 6 minutes ago

  @EE I’ve made an appointment to speak with the branch manager next week, I will be making a formal complaint and taking the issue up with him and his staff will verify the hanging up on us. Why didn’t they phone the branch back or call us back? Why do I have to phone you again?

• 
  Ian Murphy (@journoian) reported 9 minutes ago

  Hey @ee you send me a message to call 150 inside working hours because you can’t tell me my roaming minutes for an unlimited business account. When I try it tells me they are unavailable. Why tell me they are there 8am-8pm if they are not available. #fail

• 
  ChrisM (@chrismaddison74) reported 10 minutes ago

  @EE why is it virtually impossible to actually speak to a human person instead of your crap bots!! You charge people a fortune for monthly line rental yet you can't actually be bothered to employ people customers can speak to!!

• 
  toby (@tobyryland1) reported 12 minutes ago

  @EE @Apple What is going on? A friends new iPhone 16 was crushed by a car in a carpark by someone else and you can’t do anything about it because no insurance.. even tho it can still be tracked and rings. They are still paying £65 a month for contract. Poor poor service

• 
  Imisi (@ImisiAda) reported 14 minutes ago

  @EE your customer service is horrendous. I've had a complaint open for 6 weeks and everyone has been extremely unhelpful.

• 
  Clare Hepworth OBE (@Hepworthclare) reported 14 minutes ago

  @akaMrsO @Hlrybuck @EE The people in my local ee shop are very nice. But They are so laid back -they're almost supine. BT owns EE - and they are just as bad. I am not comfortable in this digital age. Bring back carrier pigeons, morse code, proper telephones, the abacus and television with 3 Channels.

• 
  Stuart1959 (@StuartT34021273) reported 16 minutes ago

  @EE hi I would like to cancel my tv & broadband package & before you say i can't because I have a contract then I will take this further as I'm sure it's illegal to charge for something you can't provide I will phone tomorrow when your so called telephone service 150 opens 🤬

• 
  Luke Marsh (@luke_marsh_) reported 20 minutes ago

  @EE absolutely shocking customer service here. My broadband is down!