EE outages and service status in Merton, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- EE generated 1 outage signal in the last 24 hours around Merton, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Jul 29, 10:55 AM GMT+1.
- Internet (54%)
- Phone (17%)
- E-mail (9%)
- Total Blackout (9%)
- Wi-fi (9%)
- TV (3%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Merton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 29: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Merton, England
The most recent EE outage reports came from the following cities: Croydon, Hammersmith, Mitcham, Wandsworth, Kensington, and Purley.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 6 hours ago |
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Wi-fi | 2 days ago |
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Total Blackout | 4 days ago |
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Internet | 5 days ago |
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Internet | 7 days ago |
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Internet | 9 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Rubén Taluja (@Robinhio84) reported from Camberwell, EnglandHi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?
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Zarra Okumephuna, LLM. (@okumephuna) reported from Camberwell, England@MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!
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James C Green (@jamesCgreen93) reported from Kingston upon Thames, England@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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Neil Higley (@NeilHigley) reported from Royal Kensington and Chelsea, England@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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Lawen Lawko Karim (@LawenLawko) reported from Croydon, EnglandVery disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud
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Deborah Brown 🇪🇺 (@Streethats) reported from Hammersmith, England@EE morning... can't login to my account... any issues?
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Dave Ahern (@CorkGourmetGuy) reported from Merton, England@__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.
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Matt Bond (@MattBondVocal) reported from Camberwell, EnglandIn other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.
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paul massey (@mass1976p) reported from Kingston upon Thames, England@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
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Rubén Taluja (@Robinhio84) reported from Camberwell, EnglandHi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?
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Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Adrian Bradley (@adebradley) reported from Croydon, England@pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really
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sandra oneill (@sandraspeccy) reported from Hammersmith, England@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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Dave Ahern (@CorkGourmetGuy) reported from Merton, EnglandTime on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.
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#Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported from Kensington, EnglandWhy is my 5G not working ffs fix this @EE
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Veena Patel (@VeenaPa42103967) reported from Croydon, England@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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Joe Wadsack (@vinesack) reported from Wandsworth, EnglandI have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Big Greegsy (@BigGreegsy1) reported@DerekAllan61 @EE O2 moved me over to EE and the signal is shite. Keep losing it everywhere. Awful
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smilingkills (@Smilingkills) reported@EE Sort your broadband issues out 🙄
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Paul 🖖 (@RonkaGuy) reported@EE Thanks ive tried your L1 and L2 techs. Is there any L3 group or a team that specializes in roaming issues? Do I have to go back via L1 to get to them or is there a direct contact?
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Tom Bond (@_tbond) reported@VodafoneThreeUK in Cotswolds. 2 bars of 4G+ but can’t actually connect to anything. Meanwhile @EE almost works. What is plan to fix pls?
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Sarah J (@sazzalj) reported@EE no signal all day for the second day running yet again (happened earlier in the month too) do we get a refund on our bills for this??
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Keith Hepburn (@targettuition) reported@lonew0lfmode @EE They will get a lot of calls in the morning @EE as I could not even send an email. Website says no issues.
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Katy Parkes (@KatyParkes) reportedDoes @EE tv have an issue, channels not working and getting signal!?
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Erika (@ErikaDucker) reported@EE There was no damage on the phone it was 5 weeks old. Now there is i refuse to accept the phone back so I cant be blamed for anymore I cant do an insurancd claim because ive not damaged it and it'd be fraud! But yet theyre telling me its damaged and was when it was sent & it wasnt
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KMcKRfc🇬🇧🏴 (@kevmck78) reported@DerekAllan61 @EE We are all with sky mobile 3 handsets one SIM only deal , all done online and never one bit of hassle . My wife was with EE for years but they were absolutely shocking to deal with .
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OMG Beardd (@OMGBeardd) reported@EmilyJessicaBea @EE It's one of the last things you should be referencing for billing because they're so poor for variable direct debits because you could have come off a month of paying a high amount for call charges etc and that's what it will show for the next month too.