EE outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Croydon, Wandsworth, Kensington, Hammersmith, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Croydon	Phone	1 day ago
Wandsworth	E-mail	3 days ago
Croydon	Internet	3 days ago
Croydon	Wi-fi	5 days ago
Wandsworth	Internet	5 days ago
Kensington	Wi-fi	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Lady Vix Seaxman (@VixSeaman) reported 31 seconds ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  Craig Williams DJ (@craigwilliamsdj) reported 1 minute ago from Croydon, England

  @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

• 
  Stephen Hines (@hines_stephen) reported 7 minutes ago from Camberwell, England

  Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

• 
  Jonathan Kelly (@JKBartsHeart) reported 7 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  Teresa Walsh ● (@teresaspost) reported 12 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  Joe Wadsack (@vinesack) reported 26 minutes ago from Wandsworth, England

  I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

• 
  Dave Ahern (@CorkGourmetGuy) reported 36 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Dave Ahern (@CorkGourmetGuy) reported 36 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  tamara m (@tamara_mbz) reported 37 minutes ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

• 
  Ewan Stevenson (@EwanJStevenson) reported 37 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Zarra Okumephuna, LLM. (@okumephuna) reported 38 minutes ago from Camberwell, England

  @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

• 
  Matt Bond (@MattBondVocal) reported 42 minutes ago from Camberwell, England

  In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

• 
  James Meredith (@Jamesmeredith) reported 45 minutes ago from Camberwell, England

  @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

• 
  Sutton Carers Centre (@SuttonCarers) reported 49 minutes ago from Epsom and Ewell District, England

  @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

• 
  Adrian Bradley (@adebradley) reported 49 minutes ago from Croydon, England

  Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

• 
  Chris Mason (@cmaso21) reported 50 minutes ago from Lambeth, England

  @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

• 
  ✈️ B (@_beckid) reported 51 minutes ago from Croydon, England

  @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

• 
  Steve Murrell (@mobiasstrip) reported 53 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  Rubén Taluja (@Robinhio84) reported 57 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

• 
  Dell Smith (@HowardDellSmit1) reported 59 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HULLLAD47 (@hulllad47) reported 6 minutes ago

  @violetmaze @robbopalmer @EE Even after they clearly realised it was a mistake they refused to cancel

• 
  MD. European. 🇬🇧🇪🇺 (@surfdoctor) reported 8 minutes ago

  @robbopalmer @EE They miss sold me their latest package and then tried to add on extra charges for the parts of the package that they had already promised were included. I cancelled within 14 days but they then charged me for early termination and equipment I never had. Absolute racketeering.

• 
  Football Bet Club (@FtblBetClub) reported 10 minutes ago

  @England @EE No one, yet again poor, if use aint scoring more than 1 goal against New Zealand you got a big problem, Haiti battered them 4-0 the other day, embarrassing

• 
  The Permaculture Guy (@permacultureGB) reported 13 minutes ago

  @EE you need to sort out your ****** phone signal.

• 
  Gav (@aftertheflood_) reported 16 minutes ago

  @EE send me a link to the service checker so i can check that first. i want to know if you are reporting outages. thanks

• 
  LP (@LP15393) reported 17 minutes ago

  @LisaWalkernffc @EE Not the only one. App is down apparently. Same thing happening for me

• 
  Jamie Bacon (@Jaybacon31) reported 18 minutes ago

  @EE why are you so hard to get hold off? Always seems to be an issue logging in or with your systems. Supposed to have a router delivered today but can’t see what’s happening with it, been stuck in all day and I’m going greyer by the minute! Any chance if an update

• 
  Jamie F-Welsh (@punkikin) reported 25 minutes ago

  @EE Complaint already escalated… however no real word… on to EE this morning to cancel… looking online so many people angry with lack of service, poor repair and addressing of issues… I’ll be adding to their voice. 2 weeks no broadband: comms between EE and Openreach not working

• 
  Equilan (@Equilan) reported 27 minutes ago

  @EE The DD was setup but money moved to another account as it's paid from my billing account. How long does it take them to retry? It's been a week now. So, you're also advising me to call the number that doesn't work. I give up. Thankfully my contract is up in October.

• 
  Jack (@UtdTait) reported 28 minutes ago

  @EE please respond to my DM. My Mum is in the USA and unable to buy a roaming pass because your system appears to be down. We have been sent in a loop of calling, being told to do a text conversation, and then being unable to receive texts while abroad. Please respond for help