EE

EE Outage Report in Merton, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merton, Greater London, England 12/14/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merton, Greater London, England

The most recent EE outage reports came from the following cities: Paddington, Hackney, City of London, London, Hammersmith, City of Westminster, Harringay, Weybridge, Newham, Wembley, Wandsworth, Islington, Croydon, Southwark and Tower Hamlets.

Loading map, please wait...
City Problem Type Report Time
United KingdomPaddington Internet
United KingdomHackney Wi-fi
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomHammersmith Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • BaserbillionArt Baserbillion Art (@BaserbillionArt) reported from Bromley, England

    When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs

  • mass1976p paul massey (@mass1976p) reported from Kingston upon Thames, England

    @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

  • anit3 Anit (@anit3) reported from Brentford, England

    @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

  • Callum_Walker96 Callum (@Callum_Walker96) reported from City of London, England

    @EE how do I cancel my rolling contract

  • dknights Richard Knights (@dknights) reported from Wandsworth, England

    @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

  • KatyJaneHughes KatyHughes🖤 (@KatyJaneHughes) reported from Poplar, England

    @EE hi , I am looking to upgrade could someone help me please Thanks

  • abikatldn Abigail K (@abikatldn) reported from Bromley, England

    According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.

  • anit3 Anit (@anit3) reported from Brentford, England

    Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

  • SmudgerAndy Andy Smith (@SmudgerAndy) reported from Lambeth, England

    Hi @EE please get in touch ASAP to help resolve this request 👇

  • BaserbillionArt Baserbillion Art (@BaserbillionArt) reported from Bromley, England

    I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...

  • Mark_BeerArt Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • bradders2203 Brad (@bradders2203) reported from East Ham, England

    @Ofcom I really need help with an issues that has been going on with @EE fir months now. I have been paying for a server e that is barely working in my area and not been offered any part of my bill money back even when I’ve asked. I have had to resort to moving networks....

  • apoltix Christian Rasmussen (@apoltix) reported from Camden Town, England

    @virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨

  • anit3 Anit (@anit3) reported from Brentford, England

    @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

  • escudeiro_ana Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @EE Is online chat not working

  • garethwyn70 Gareth Wyn (@garethwyn70) reported from Lambeth, England

    Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

  • jfkent93 James (@jfkent93) reported from Wandsworth, England

    Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

  • radhthefirst Radh (@radhthefirst) reported from East Ham, England

    @EE Hi Jo, I didn't no. Am currently on a SIM only with yous, phone was bought as a PAYG. If I try using My EE, it advises me that the phone isn't linked to my phone number. It asks me to call in, but cust service desk just redirect to the website.

  • markjg65 mark garratt (@markjg65) reported from Camberwell, England

    @EE the mobile signal is very poor and sometimes non existent in SE24 currently

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Jambo_Ross Ross Cochrane (@Jambo_Ross) reported

    @EE Trying to cancel my contract and having to go through your retention line. 30 mins and no answer. Hardly a good thing if your trying to keep customers. Can someone please put my cancellation through?

  • xxmy4kidsxx Alison Allcock (@xxmy4kidsxx) reported

    @EE Waiting times appalling! On hold for 16+ minutes then adviser hung phone up 😡. After 25+ years with EE (previously Orange) I think it is time to move all of our business phones elsewhere! So we go to selection for leaving and still on hold and gave up. Shocking service!

  • sophie_duck_ sophie duck (@sophie_duck_) reported

    @EE I already sent a dm a couple days ago, the website seems to be better now, but signal still bad, I’ll dm you the postcode now

  • _vsreal vs (@_vsreal) reported from Barnet, England

    Why is my data not working. Since morning??? I’m gonna lose it @ee

  • ecccakes Christine McDermott (@ecccakes) reported

    @EE hello, Data is not working at all on one of my phones (fine on the other one). I see other people are having the same issue, do you know when this will be resolved? Based in the Manchester area

  • J1M_MARSHA11 James A Marshall (@J1M_MARSHA11) reported

    @EE - 4G/5G issues here please look into….me thinking it may be down to #iOS1602 but not sure if it is or not…..

  • Hammywheel HamsterWheel (@Hammywheel) reported

    @EE Over three weeks of lies and you still wont cancel the contract which only has 2 months to go. Incredibly horrible company

  • DarrenG12176297 Darren Gray (@DarrenG12176297) reported

    @EE no mobile data available in the Huddersfield area. No message from you on here and your website says no issues but huge queue to speak to you today. Issues?

  • ShaneDonnelly93 ShaneDonnelly (@ShaneDonnelly93) reported

    @Me_Scuba_Steve @EE I think it is, having issues loading anything at all - not receiving push notifications from WhatsApp etc

  • AFC_Tren HOV DID (@AFC_Tren) reported

    @EE data not working?????