EE Outage Report in Merton, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Merton come from postal codes SW20.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merton, Greater London, England
The most recent EE outage reports came from the following cities: London, Tower Hamlets, City of Westminster, Wandsworth, Harrow, Redhill, Hackney, Newham, Southwark, Greenford, Wembley, Ashtead, Merton, Fulham and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Tower Hamlets |
Phone | |
| City of Westminster |
Internet | |
| Wandsworth |
Internet | |
| London |
Total Blackout | |
| Harrow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?
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Danny Whitebread
(@WhitebreadDanny) reported
from
Camberwell, England
.@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Cheryl Cavanagh
(@xchezzacx) reported
from
Wandsworth, England
Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.
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James C Green
(@jamesCgreen93) reported
from
Kingston upon Thames, England
@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@dmills87 @EE I agree with you, they should really support quick transfer!
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Ewan Stevenson
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, any idea when the network issues in SW4 will be fixed? Thanks
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Jamie
(@JamieSenitt) reported
from
Kingston upon Thames, England
@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
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Jamie Chapman Dixon
(@Jamiecdixon) reported
from
Spelthorne District, England
@EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam
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Billy
(@billyscott31) reported
from
City of London, England
@EE Had the same problem yesterday morning. So far so good today. What was this caused by?
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@MattDronfield @MarcAllera @EE It’s still nothing to complaint at!
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@MattCPFC) reported
@EE Should I automatically get 5G if there's a signal or do I need to be on a special 5G tariff?
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Lisa Kilby
(@Kilbybooty) reported
@EE ...paper/trees/time/postage costs that you could save and pass the savings onto customers! Not to mention the security issue of post going missing or being intercepted. It's 2021 not 1921!
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Miss Lewis
(@MiriamJaneLewis) reported
@EE Hi, I've got a 4GEE WiFi Mini, and have just received my free SIM. All I am trying to do is put the 20MB for 30 days PAYG top up onto it. I've been sat here for hours and still no joy! Help please!
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Saz
(@scoop270) reported
@EE hi I’ve had an email from you I’m not sure if it’s a scam I’m not a customer please dm me
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RIchard Folega
(@richard_folega) reported
My god, I wish I would have not moved to @BTBusiness broadband, but the @EE sales rep said it was the only way I could get the speeds I want. What a load of crap that was, there's 5 other ISP's on Gfast and offer home packages at half price I'm paying. Roll on October.
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Mattyroyal
(@Mattyroyal) reported
@EE help please guys able to gift data to a couple of numbers on acct but not all, can you investigate please?
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Kiddleydivey - Shropshire, Mid Wales & Wolves
(@KiddleyDShrews) reported
@EE our home broadband has been dropping out all morning and now it’s down completely. This is a nightmare with homework and home schooling! We are SY4 can you please advise?
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Stefano Robertino
(@Tay2001) reported
@EE I recently sub’d to EE so that I could swap my nano for an esim, I cant see where to request this on the EE site or in the app, The IVR isnt helpful either. It was mentioned here that once it was all up and running I could simply request the e-sim QR code. Help please, tks
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Keiran 🏴
(@lufc_kej) reported
@EE Attempting to upgrade to the Pixel 4 XL Good As New but the link dies. Is this a stock issue?
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Lisa Squires
(@lisasquiresx) reported
@EE my app has been down for a couple of weeks now. Keep getting error message when I log on to app and website so am unable to view my account details etc. Can you look into this please?