EE Outage Report in Merton, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at EE
EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merton, Greater London, England
The most recent EE outage reports came from the following cities: Hammersmith, Hounslow, London, Wandsworth, City of Westminster, Croydon, Southwark, Waltham Forest, Fulham, Purley, Hackney, City of London, Wembley, Bromley and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Hounslow |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Wandsworth |
Total Blackout | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.
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Veena Patel
(@VeenaPa42103967) reported
from
Croydon, England
@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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Faisal M
(@Faysal_noor) reported
from
London, England
@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
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petrolheadharry
(@HarryHardy91) reported
from
Bromley, England
@ee down again ? Not able to make any calls or internet
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IanEastLondon
(@ianeastlondon) reported
from
City of London, England
I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.
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Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.
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ELN 🇧🇷🇯🇵🇮🇱🇬🇧
(@israel63) reported
from
Poplar, England
@EE What stress is listing with EE customers service
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Lydia Pluckrose
(@EatOutLots) reported
from
Camden, England
Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?
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Angela Magny
(@AngelaMagny) reported
from
London, England
Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.
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Rob Cockerton
(@bertie_cee) reported
from
London, England
@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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T y k e
(@tykeharvey) reported
from
Worcester Park, England
@ee 5G is worse than there 4G it never blood loads anything
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Dan Flynn
(@DanWantsTech) reported
from
Twickenham, England
@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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Neil Higley
(@NeilHigley) reported
from
Royal Kensington and Chelsea, England
@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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Mandyphin28
(@mandyphin28) reported
from
Camberwell, England
@EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋
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radz
(@rtkosha) reported
from
Stratford, England
@EE my network isn’t working well today at all, can’t seem to stream any sort of content :(
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Rizwan Ahmed
(@RizKundi) reported
from
Blackheath, England
@EE I am at Silvertown London E16 and your internet service is terrible since this weekend
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Steve N
(@stevejax2003) reported
from
Eltham, England
@EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Chutzpah
(@KatieChutzpah) reported
@LizKershawDJ @skytv @EE Sky are the WORST for bumping up packes end of contract
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John Anderson
(@Gran_Juan602) reported
@EE phone stuck on emergency calls all morning. Have checked the service status saying its ok when its not. Any update? Thank you
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peter clarke
(@hedgehunter66) reported
@LizKershawDJ @skytv @EE Lebara mobile £9 .25G unlimited mins and texts plus 100 mins calling abroad works on Vodaphone network
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Марианна
(@Mariann58502481) reported
@hb239 @EE I GOT THE SAME PROBLEM @HomelandSeector RECOVERED MINE.
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Mark Dixon
(@markdixon100) reported
@EE The problem with the web page continues after many weeks. There is no response on the app if I want to track my free boosts and on the web page it shows System Failure. Been like this for weeks. When will it be fixed? Send this by DM but it didn't get by the bot.
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James Powers 🇬🇧
(@ItsJamesPowers) reported
At this point @EE are really messing with me. I am now at a point where people who ordered their device 3 days after me have received their devices. Whilst mine remains stuck on awaiting confirmation. Now apparently if I want standard price I’ve to cancel and re-order and will go to the back of the queue. They are determined to charge me the pre-order price for a device they failed to provide. It’s simply not on.
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Flo Wirtz
(@WirtzLFC10) reported
@EE I’ve got no service what is going on
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SteveM
(@Steve_M73) reported
@EE I renewed my BT broadband thinking it would be easiest option. They put me with EE, what a total **** show!Broadband is fine but all aspects of billing, app etc are a disaster.
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Mike
(@MikeG926334) reported
@EE do you have a problem ? I can only get EE but no 5G cover has anything happened ? I’ve had to wait till I get home and log into my wifi so I can contact you. What the deal ?
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Katie Chutzpah
(@KatieChutzpah) reported
@LizKershawDJ @skytv @EE Sky are the WORST for bumping up packages end of contract. Good luck re negotiating (they only try to sell you other things). They’re hell. Try locating an actual person instead of chat GBT