EE outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Hammersmith, Croydon, Mitcham, Wandsworth, Kensington, and Purley.

City	Problem Type	Report Time
Hammersmith	Internet	9 hours ago
Croydon	Phone	19 hours ago
Hammersmith	Wi-fi	2 days ago
Hammersmith	Total Blackout	5 days ago
Hammersmith	Internet	6 days ago
Mitcham	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Nick Swan (@MrNickSwan) reported 12 minutes ago from Richmond, England

  @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

• 
  James Meredith (@Jamesmeredith) reported 13 minutes ago from Camberwell, England

  @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

• 
  Andrew Pines (@AndrewRPines) reported 16 minutes ago from Camberwell, England

  @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

• 
  Steve Murrell (@mobiasstrip) reported 19 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  Dave Ahern (@CorkGourmetGuy) reported 31 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 31 minutes ago from Croydon, England

  @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

• 
  Gavin Wrigley (@pheauteau) reported 31 minutes ago from Hammersmith, England

  @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

• 
  Jonny Pugsley (@jonathonfp) reported 33 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  Olanrewaju Owode ❁ (@owodeone) reported 38 minutes ago from Croydon, England

  @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

• 
  Michael Wilkinson (@ThatMichaelW) reported 44 minutes ago from Camberwell, England

  From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

• 
  Olga (@olgabudimir) reported 45 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  CharlieH 💙 (@MissCharlesV) reported 45 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  Richard Knights (@dknights) reported 45 minutes ago from Wandsworth, England

  @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

• 
  gillian nichols counselling (@NicholsGillian) reported 46 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  Agustin Pesciallo (@agustin) reported 47 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  pavlin yankov (@paulondon666) reported 48 minutes ago from Lambeth, England

  @EE Good morning. Why have you suspended my Pay as go service ?

• 
  Anna Trela (@TschesyaT) reported 53 minutes ago from Camberwell, England

  @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

• 
  Jonathan Kelly (@JKBartsHeart) reported 53 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  T y k e (@tykeharvey) reported 55 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  tamara m (@tamara_mbz) reported 57 minutes ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gazza Noble (@Gazza_Noble) reported 6 minutes ago

  @EE why would your agents book open reach a totally different job to what I needed done then open reach turn up randomly without telling me their are coming then cancel Job so now I have to go through whole process again,and you say are no1 in the UK ????

• 
  Gaz (@GazLear) reported 7 minutes ago

  @Rutherford_Paul @EE It’s every network mate, I’ve been through 4 in the last 3 months and they are all as bad as each other. It’s something to do with that ****** tower block on the roundabout

• 
  Tabs (@tabadash) reported 7 minutes ago

  @EE I thought that too, but unfortunately the delivery doesn't appear there&I still can't access any PIN. I'm a bit at a loss now because I'm uncomfortable with phone calls, yet that's the only solution I've been given. I'd really appreciate any help.

• 
  JT (@What_JT_Thinks) reported 9 minutes ago

  So @WeAreOpenreach have lost my neighbour's consent form twice and totally refuse to provide an explanation to @EE or me on what is going on. There is no way of contacting them or complaining, and no consequence for providing dreadful service, ordered fibre in May, still nothing

• 
  Oor Leigh Cairngorm (@weecass1888) reported 10 minutes ago

  @EE signal oitage again in the AB54 area

• 
  Derek (@DerekAllan61) reported 16 minutes ago

  After more than 2 weeks of hassle at least, a dozen calls to customer service { 6+ hours }, 2 failed orders. @EE offer me a contact that any mug punter would be offered on the website 😡 14 years with them, currently 4 lines. These bastards offer horrendous customer service

• 
  KMcKRfc🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kevmck78) reported 17 minutes ago

  @DerekAllan61 @EE We are all with sky mobile 3 handsets one SIM only deal , all done online and never one bit of hassle . My wife was with EE for years but they were absolutely shocking to deal with .

• 
  Andrew (@NearlyOver40) reported 18 minutes ago

  @O2 @ee Does O2 have problems in GL51? My iPhone 13 shows 5G and 4 bars but NOTHING works (e.g. X, WhatsApp). My wife’s EE iPhone 13 works perfectly there … comments/advice please.

• 
  DR (@ulookingatmefu) reported 19 minutes ago

  @EE so wife has been on your live chat for 3 hours now. Yep 3 hours as you have not provided our free EU roaming as promised when she bought a new phone and renewed her contract in March. Is this how you treat over 25 year customers? @Ofcom a complaint will follow unless sorted

• 
  Erika (@ErikaDucker) reported 20 minutes ago

  @EE They wont raise a complaint for me. Been trying days. Because you sent me to store to send the phone off. Store wont raise a complaint your ee repairs team wont either. And customer care said no a store issue. Store send me to customer care