EE Outage Report in Merton, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merton, Greater London, England
The most recent EE outage reports came from the following cities: London, Hackney, City of Westminster, City of London, Newham, Hammersmith, Paddington, Southwark, Wandsworth, Croydon, Poplar, Wandsworth, Northolt, Tower Hamlets and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Hackney |
Internet | |
| London |
Wi-fi | |
| London |
Community Discussion
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EE Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Paul Nagle LL.b (hons) Lawyer
(@PNagle72) reported
from
Southall, England
@EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.
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Sandra Ryan ***
(@soryan25) reported
from
East Ham, England
@EE please tell me why your service has been so bad over the last 12 months plus.. i rarely get more than 2 bars on my phone. Live in London E6 and whole area has shocking service. All day in Cambridge yesterday and only one bar. I have 3 phones on EE contracts and all the same.
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Jimmy
(@OiRehBhaiii) reported
from
Ilford, England
I hope @EE compensates for the disruption in service. Its the 5th time this month alone
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𝘈𝘮𝘪𝘵 K
(@Amit_Mayfair) reported
from
Stratford, England
@xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.
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Diana Vickers
(@DianaVickers) reported
from
Hackney, England
Yesterday I was mugged in London. Being a young woman without a phone in London is extremely unsafe. At first I didn’t have a phone because I was mugged and now I don’t because of @EE errors. You’ve made being a woman that bit harder today @EE
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Mariam Michtawi
(@MariamMichtawi) reported
from
Brentford, England
@EE I did twice but still the same. It seems many are facing the same problem!
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙
(@r1k1n) reported
from
Brentford, England
@EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik
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𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮
(@AndrewJLeslie) reported
from
City of London, England
@EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?
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Connor
(@connorlol) reported
from
Paddington, England
@EE hi, are there issues around Paddington/Bayswater (W2)? I have only been getting one bar of signal over last few days. Thanks
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LL.b (hons) Lawyer
(@PNagle72) reported
from
Southall, England
@EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.
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PM 🇺🇦
(@prasulm) reported
from
Brentford, England
@VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.
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Kevin Nolan
(@knolanuk) reported
from
Lambeth, England
@daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.
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Teresa Walsh ●
(@teresaspost) reported
from
Merton, England
@EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???
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Sandra Ryan ***
(@soryan25) reported
from
East Ham, England
@EE data would not work all day yesterday. Not the first time. In general on a daily basis, service is bad.please don't blame the storm. This is ongoing for a long time now. My phone continously cutting out and says no service. Mostly reliant on my home broadband for wifi calls!
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Paul and Sir Fluffy 🏴🇮🇱
(@Praeceps69) reported
from
Hounslow, England
@EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.
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Laura 💙
(@laura_day6) reported
from
Ilford, England
@EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)
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Matt Bond
(@MattBondVocal) reported
from
Camberwell, England
In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.
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Zarra Okumephuna, LLM.
(@okumephuna) reported
from
Camberwell, England
@MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!
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Connor
(@connorlol) reported
from
Paddington, England
@EE hi, I have bought a bt sport monthly pass from the add-on section of the ee app. Does that mean I can cancel at any time? Ta
EE Issues Reports
Latest outage, problems and issue reports in social media:
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💙 Aminta Townshend
(@mintatown) reported
12 weeks of disruption to mobile signal in TW12 with still no clear plan for resolution. Thousands of customers requesting refunds on subscription charges. When will it end @EE? #EE #failingcustomers
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GB. Grumpy but hopeful.
(@gordonbruce7) reported
Hi @EE, There seems to be a problem with your mast at Acharonich/Ulva Ferry on the Isle of Mull. There’s no 4G from this mast at all, so I can’t report via the My EE app. The signal from Tormore is consistently poor, to the extent that I can’t log in to My EE from there either.
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Adam D #Player22
(@adamskimunkey) reported
@EE can you send our carrier updates please? Everyone I’ve spoke to with iPhone pro 12 has no network.👍
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Daniel
(@dpt0074) reported
@EE got to be the worst network out there for customer service, promised to be called back to investigate my complaint to only be texted at 9pm my complaint has been close but if I feel this is wrong please call 150, just called & your lines close at 9pm, what a piss take u are
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JustJames
(@ItsJustJames0) reported
@suleiman_osman1 @EE I've experienced all those issues. I won't be renewing my contract with them at the end of the year.
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charlie
(@charlieLfarley) reported
Dear @EE is there an easier way to gift data than on your website, it is always so slow and verging on unresponsive! Painful.
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Sam 🥚
(@Medrum101) reported
How can someone not living at your address be able to cancel your internet package. And how can @EE assure us that we will be connected in two weeks then that two weeks pass and be told again oh your contract was cancelled! Guess I’ll wait another two weeks for the same thing?
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Treezy
(@TreezyMaNeezy) reported
@EE please fix the 4g in my area, currently 1 bar of signal, have sent dm
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Solo Mama
(@soloparentuk) reported
@EE hiya, what happens when changing name on a contract that’s been held for around 20 years? Is it possible to keep loyalty discounts etc or would it effectively’reset’ the account back to a new one? Is it better to change name or cancel and start over? Asking for a friend x
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Matt Clark
(@Matt_27) reported
@EE hi, In the MyEE app, it keeps showing the wrong name under my account. Can I send a screenshot in a DM and resolve this issue? Thanks!