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EE Outage Report in Merton, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merton, Greater London, England 03/02/2026 11:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merton, Greater London, England

The most recent EE outage reports came from the following cities: London, Hounslow, Hammersmith, Hackney, Stratford, City of London, Northolt, Croydon, Wembley, Poplar, City of Westminster, Beckenham, Southwark, Waltham Forest and Camden Town.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomHounslow Internet
United KingdomLondon Total Blackout
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • MusicMoofie ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    Once again I’m having uploading issues with @VodafoneUK 4G data service. I’m sick of this, I’ll be pleased to go with @EE in November who I know are far more reliable than Vodafone ever could be. THREE times so far my upload has restarted using my mobile hotspot

  • knolanuk Kevin Nolan (@knolanuk) reported from Lambeth, England

    @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

  • soryan25 Sandra Ryan *** (@soryan25) reported from East Ham, England

    @EE please tell me why your service has been so bad over the last 12 months plus.. i rarely get more than 2 bars on my phone. Live in London E6 and whole area has shocking service. All day in Cambridge yesterday and only one bar. I have 3 phones on EE contracts and all the same.

  • MusicMoofie ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    For crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November

  • PNagle72 LL.b (hons) Lawyer (@PNagle72) reported from Southall, England

    @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

  • connorlol Connor (@connorlol) reported from Paddington, England

    @EE hi, are there issues around Paddington/Bayswater (W2)? I have only been getting one bar of signal over last few days. Thanks

  • carboncoach Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, England

    Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

  • prasulm PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • soryan25 Sandra Ryan *** (@soryan25) reported from East Ham, England

    @EE data would not work all day yesterday. Not the first time. In general on a daily basis, service is bad.please don't blame the storm. This is ongoing for a long time now. My phone continously cutting out and says no service. Mostly reliant on my home broadband for wifi calls!

  • ahmed1_shaik Shaik (@ahmed1_shaik) reported from Stratford, England

    @EE my wife passed away last two months back and i am not working but still I’ve paid my direct debit but this month i cant pay from the next month i can please call me 07951208182 to discuss if possible. Thanks

  • laura_day6 Laura 💙 (@laura_day6) reported from Ilford, England

    @EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)

  • DianaVickers Diana Vickers (@DianaVickers) reported from Hackney, England

    Yesterday I was mugged in London. Being a young woman without a phone in London is extremely unsafe. At first I didn’t have a phone because I was mugged and now I don’t because of @EE errors. You’ve made being a woman that bit harder today @EE

  • OiRehBhaiii Jimmy (@OiRehBhaiii) reported from Ilford, England

    I hope @EE compensates for the disruption in service. Its the 5th time this month alone

  • MariamMichtawi Mariam Michtawi (@MariamMichtawi) reported from Brentford, England

    @EE I did twice but still the same. It seems many are facing the same problem!

  • MusicMoofie ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network

  • maryyasmine Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported from Kensington, England

    @EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

  • Praeceps69 Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported from Hounslow, England

    @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

  • AndrewJLeslie 𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮 (@AndrewJLeslie) reported from City of London, England

    @EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England

    @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • stumpy493 Carl Sheen (@stumpy493) reported

    @EE Shocked to hear I am still being charged my full contract for the 2 weeks it will take to repair a faulty device. Can't access your network or use my phone, but pay full price??? Disgusting customer service

  • IsThatPL IsThatPL (@IsThatPL) reported

    @tom550993 @VodafoneUK Ive had a few issues and @EE have been superb in dealing with whatever it’s been. When they worked out that one issue was because my house is now equal distance from a 3G and 4G mast they were totally honest and even offered to rip up my contract if I wanted to!

  • nicolez_x nicole🖤 (@nicolez_x) reported

    @EE I’m getting sick of going around in circles with your customer care team. Someone called me to discuss the account then hung up on me? Over a month I have been trying to sort this out now.

  • stephaniee_oxx Stephanie. (@stephaniee_oxx) reported

    @ee I’m getting fed up with the terrible broadband you are providing.

  • Needorino NeedlessEscape (@Needorino) reported

    @EE Fix your ******* internet. Its ******* up...

  • catherinejacks Catherine Daniel (@catherinejacks) reported

    @EE on the other hand has saved me, thank goodness for my phones hotspot and 5g. @bt_uk can you please please actually fix it.

  • helenbarrell Helen Barrell (@helenbarrell) reported

    @EE Can I send the text of my complaint via DM, please?

  • bmhlipa joe 🪐 (@bmhlipa) reported

    i’m so happy i’m not with @EE anymore, just letting you know you’ve lost a customer xxxxxxx

  • GrammarSteve Steve (@GrammarSteve) reported

    @EE honestly your customer service has been shocking this evening! I purchased a new phone, confirmed my delivery time, got a text about early delivery and have been told that not only was the early delivery option a mistake but also my original delivery wasn't booked! #Cancelled

  • MaryMaz1966 Mary.mobsby (@MaryMaz1966) reported

    @EE great customer service from Dan & Sadie over the phone. Thank you so much for helping me save a few quid each month.