EE outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Croydon, Wandsworth, Hammersmith, Kensington, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Croydon	Internet	11 hours ago
Wandsworth	Internet	1 day ago
Hammersmith	Phone	2 days ago
Croydon	E-mail	3 days ago
Hammersmith	Internet	6 days ago
Croydon	Phone	10 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  James Meredith (@Jamesmeredith) reported 8 minutes ago from Camberwell, England

  @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 15 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  Shannon/Sharon (@duffshan) reported 15 minutes ago from Camberwell, England

  @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

• 
  Chris Mason (@cmaso21) reported 15 minutes ago from Lambeth, England

  @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

• 
  TricolorGav (@gauravleo7) reported 16 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

• 
  Rochana Jackson (@rochanajackson) reported 21 minutes ago from Camberwell, England

  @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 22 minutes ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  Dave Ahern (@CorkGourmetGuy) reported 22 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  Zarra Okumephuna, LLM. (@okumephuna) reported 26 minutes ago from Camberwell, England

  @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

• 
  Mandyphin28 (@mandyphin28) reported 29 minutes ago from Camberwell, England

  @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

• 
  Danny Whitebread (@WhitebreadDanny) reported 31 minutes ago from Camberwell, England

  .@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 35 minutes ago from Richmond, England

  @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

• 
  TricolorGav (@gauravleo7) reported 35 minutes ago from Lambeth, England

  @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

• 
  Teresa Walsh ● (@teresaspost) reported 42 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported 45 minutes ago from Camberwell, England

  If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

• 
  Anna Trela (@TschesyaT) reported 46 minutes ago from Camberwell, England

  @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

• 
  Agustin Pesciallo (@agustin) reported 47 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Jenny Sanders (@gothtink696) reported 49 minutes ago from Croydon, England

  @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 51 minutes ago from Croydon, England

  @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

• 
  Matt Bond (@MattBondVocal) reported 56 minutes ago from Camberwell, England

  In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Greg - Israelite in Exile (surviving the Galut) (@anexiledjew) reported 8 minutes ago

  @TomTugendhat @O2 @EE There's a really easy solution. I've seen this in other countries, and there's no reason it can't be implemented in the UK. Because these networks don't have the ability or will to properly cover the entire country, there's absolutely no reason we can't have domestic roaming in the same way we have international roaming. They wouldn't have to charge for it (although I'd pay if I had to) because every single mobile network would benefit from it. If you can't get an EE signal, for example, you would roam to Vodafone instead. It could be switched on instantly with no expensive engineering needed, but they choose not to do this.

• 
  Kirsteen Campbell (@KirsteenCampbel) reported 8 minutes ago

  @EE having a nightmare with your broadband again! You have been nothing but failed promises! I was moved over from @bt_uk I had no issues with them. How can I find out when my contact is up? Thanks

• 
  Mike Cloudsdale (@MikeCloudsdale) reported 10 minutes ago

  @EE @TomTugendhat Ditto in SW London, usually only get one bar of signal and frequently have issues with calls cutting off or breaking up.

• 
  Claire Mulholland (@clairemul87) reported 11 minutes ago

  @EE im abroad and cant access my roaming i cant contact anyone and will lose WiFi soon please help

• 
  🐐 (@oatesch) reported 13 minutes ago

  @rorysutherland HS1/eurotunnel is a particular embarrassment. @EE were contracted to provide signal (perhaps just tunnels?) and yet there’s ~none

• 
  Sum1st (@Sum1st) reported 22 minutes ago

  @TomTugendhat @O2 @EE That is so true. In Oxfordshire an intellectual heavyweight, you cannot get reliable signal in the city centre an don't signal in most places you drive to. My son went to a school trip to India and another one in Wales. Guess where he was out of reach....in Wales.

• 
  👨🏻‍💻 ⚡️ (@EadrictheWild) reported 23 minutes ago

  @TomTugendhat @O2 @EE Becuase partly we don't put enough masts In (5g requires them every 300 meteres in cities) and partly because there's 10 million people more using our phone network than in the official cencus

• 
  PT (@ptavfc1) reported 24 minutes ago

  @EE ongoing ABYSMAL service from EE…. Despite calling the so called Tech Team that can’t help and won’t help…… ABYSMAL

• 
  Hope is NOT a Strategy (@cunningstuntss1) reported 24 minutes ago

  @EE Every morning for last couple of weeks, the broadband service goes down, here in HA9 area. Again, this morning. This is a terrible service. C'mon, sort it out. It's 2026, not 2006.

• 
  James (@James62876216) reported 25 minutes ago

  @TomTugendhat @O2 @EE 14 years in power and it wasn't a problem then?