EE

EE Outage Report in Merton, Greater London, England

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The latest reports from users having issues in Merton come from postal codes SW20.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merton, Greater London, England 02/14/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merton, Greater London, England

The most recent EE outage reports came from the following cities: Wandsworth, Purley, City of London, Wembley, London, Barking, Hackney, Croydon, Ilford, Southwark, Paddington, Waltham Forest, Islington, Poplar and City of Westminster.

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City Problem Type Report Time
United KingdomWandsworth Internet
United KingdomPurley Internet
United KingdomCity of London Total Blackout
United KingdomWembley Phone
United KingdomLondon Wi-fi
United KingdomLondon Phone

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • eatsruns Sarah (@eatsruns) reported from Hackney, England

    @DipakV88 @EE O2 is the only utility company that has held my loyalty since I moved to the UK 14 years ago. But I will admit, the network coverage in London can be patchy!

  • marein_marein Marein Overbeeke (@marein_marein) reported from Bromley, England

    Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE Definitely not well because of your internet issues. It has been a while and still no resolution. My full name and all those details will be in the DM already, I’m sure you are able to see that, Olivia.

  • fuhirees Michael Buckley (@fuhirees) reported from Islington, England

    @EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported from Camberwell, England

    If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • ValerieAmajoutt Valerie (@ValerieAmajoutt) reported from Camden Town, England

    @EE Really customer service on EE, when you say you no service can’t receive or ma any calls. No bars showing on your phone! You have frustrated customer. She says she been online and on the phone all day! What would be your next question? 🤔 So you can’t call any number ?🙀

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE internet is absolutely, and I cannot stress this enough, the WORST broadband I have ever experienced. I can’t play a single game with lagging, why? Simply why?

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

  • alanemrys Alan Emrys 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@alanemrys) reported from Poplar, England

    Dear @EE this morning was really not the morning to have an issue with you 4G & WiFi. #StressedOut

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE how do I make a formal complain for the service you guys provide? I’ve actually had enough now.

  • theresacoote topcat500 (@theresacoote) reported from Brentford, England

    @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

  • DanGinBrown Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England

    @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

  • picklefork1965 Tony Rumsey 🐓🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@picklefork1965) reported from Ilford, England

    @EE What a joke of a company, two hours spent on the chat trying to sort out an issue of a tablet upgrade, and being charged for two tablets. All I get is bullshit, by no marks, almost trying to insinuate its my fault. Not taking it laying down. 😡😡😡😡😡😡😡

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • dazza12 Darren Mallinson (@dazza12) reported

    Further issues with @bt_uk and also @EE now. There's a discount available if you have BT broadband and an EE mobile account. Listed in T&Cs as BT Broadband. Agent says it's only available for BT Halo 3+ customers. No such restrictions are in the T&Cs.

  • John__Robinson John Robinson (@John__Robinson) reported

    @EE appears that you don't support the Pixel 6 Pro on your network with esims? Lots of reports about incorrect QR code errors when trying. Can you confirm you will not be charging customers who have requested an esim for this fault?

  • sukara25051 @Sukara2505 (@sukara25051) reported

    Hi @EE It’s been more than 30 days and I still have not received a text saying my IPhone 13 pro Max is ready to collect. I have called the store I ordered from but they were clueless & unhelpful. This is such bad customer service! When can I expect my phone??

  • suziebste suzanna (@suziebste) reported

    @EE Warning - beware moving home with EE. I was without any broadband for 3 weeks, raised a complaint and they haven't had the courtesy to contact me to check everything is ok !! Not happy....

  • clairesinc Claire Sinclair (@clairesinc) reported

    @EE you are shockers - informed you I was leaving 12 days ago to go to another provider due to being out of contract. Despite 2 phone calls, 2 instant messaging conversations and raising a complaint about my phone being locked I STILL can’t make or receive calls - ridiculous!

  • GOWoodward Graham Woodward (@GOWoodward) reported

    @EE I’m paying £87 a month for the yearly upgrade, tried to downgrade instead of upgrade, told I couldn’t so I’ve upgraded but still having to pay £87 and you’re taking my 12 pro back! Seems I’d be better off if I was a new customer?

  • izzyms1211 Isabelle (@izzyms1211) reported

    @EE why has my data been so **** for the past week! Can’t contact anyone when I’m out

  • ellaw2019 Ella Wood (@ellaw2019) reported

    @EE Can I use my service pack £10 discount in store or only online?

  • theshakadaddy Gareth Davies (@theshakadaddy) reported

    @SkyHelpTeam Nope. Done that, several times already. Still not heard from sky, not about the shite wifi nor the complaint. I’ll be leaving when I’ve time to call; I’ll expect refund for the weeks of port/no internet whilst waiting for this shitshow to be sorted. @virginmedia @EE any offers?

  • seanwilkenqc Sean Wilken QC (@seanwilkenqc) reported

    As the @EE failure to provide critical infrastructure connectivity continues into day 12, it in fact gets worse. Signal latency now at carrier pigeon level, we’ve lost all ability to work on zoom or teams, Sky Q is down, streaming is down 1/2