EE outages and service status in Merton, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Merton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Merton, England
The most recent EE outage reports came from the following cities: London, Leatherhead, City of Westminster, Southwark, Poplar, Croydon, Wembley, Ilford, Hammersmith, Lambeth, Tower Hamlets, Wandsworth, Greenford, City of London, and Thornton Heath.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 hour ago |
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Internet | 12 hours ago |
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Internet | 15 hours ago |
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Internet | 20 hours ago |
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Phone | 22 hours ago |
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Wi-fi | 22 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Callum (@Callum_Walker96) reported from City of London, England@EE how do I cancel my rolling contract
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Pervez Hassan (@PervezHassan10) reported from Hillingdon, England@EE yeah right #ripoff just check my bank statement I’ve been charged even though I don’t even use their network 125£#👎😹😿down the drain
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Pervez Hassan (@PervezHassan10) reported from Hillingdon, England@EE guys stay as far as possible from EE before you know it they will find a way to rip you off I should have gone for Vodaphone they provide the best customer service and no hidden charges. Trust me now they say I was send statements I am so disappointed 😎
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Anit (@anit3) reported from Brentford, England@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
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Anit (@anit3) reported from Brentford, England@EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.
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Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
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Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Baserbillion Art (@BaserbillionArt) reported from Bromley, EnglandI joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...
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Anit (@anit3) reported from Brentford, EnglandHighly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
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Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
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Pervez Hassan (@PervezHassan10) reported from Hillingdon, England@EE my point #they will do anything to get you as a customer and then you realise that you are f—k😎
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Pervez Hassan (@PervezHassan10) reported from Hillingdon, England@EE Of course have good night sleep 💤 don’t worry about poor customer your organisation ripped off😲😱
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Luis Andrés (@Luis_AndresM) reported from Richmond, England@EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best
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Pervez Hassan (@PervezHassan10) reported from Hillingdon, England@EE #Wellbeing that’s a 😂 I was scammed for > 6 m & during that time not a single statement message I am with V and I get post and other stuff I know I will never get my refund u guys owe me at least >400£ do the r thing admit I was gullible #EEstay away
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Baserbillion Art (@BaserbillionArt) reported from Bromley, EnglandWhen joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs
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mark garratt (@markjg65) reported from Camberwell, England@EE the mobile signal is very poor and sometimes non existent in SE24 currently
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Pervez Hassan (@PervezHassan10) reported from Hillingdon, England@EE yeah right again 😂😎😁some customer #service i’am sure it’s a corny joke cos I’ve lost out >500£DDand no chance that I will ever see my money u guys owe me if my SIM card was clone and used whose fault is it I did my part I still have crime no. Pervez
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Abigail K (@abikatldn) reported from Bromley, EnglandAccording to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.
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Pervez Hassan (@PervezHassan10) reported from Hillingdon, England@EE #stay as far as possible from#EEtrust me I’ve experience sort of net work they really are it’s profit first customer well being they’re not even concern especially during these hard times 👎😷😧😪
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Gadget Girl 💙 (@gadgetgirl73) reportedCsnt get thru on the phone @EE Received a new sim as old one was lost. Online your website says to just pop it in, no service though?
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AK (@fak316) reportedhi @EE any news on when problems in HA4 (Ruislip, UK) will be fixed? it has been over a month. was told last weekend that it is going to be fixed this week.
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Castiel Swift (@castiel_swift) reportedYo @EE been with you less than a week and you are already pissing me off! Any company that has the IVR hang up rather than hold for advisor is up to something dodgy!!! "Want to speak about your bill, sorry can't afford someone right now, call back later when we give a ****"
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Lee (@Leelouise197681) reported@EE can you tell me how in 2021 that even though we pay you 200 pound a month in mobile contracts and internet! You don’t have to provide us with a service that enables our children to access a zoom call for school? Or myself teach a lesson without paying another £50 a month?
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vz (@vivlyz) reported@barnywtf @EE EE is so **** I hate it
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dgc72 (@dgc721) reported@EE My base intention was to upgrade and stay another 24 months, however the appalling service provided a different outcome.
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banzai_gooner (@BanzaiGooner) reported@EE having been an EE customer for years I find it disappointing that new customers get offered better deals than existing ones. I get why but you need to be looking after loyal customers better! #ee
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Emily (@Emily6Smith) reported@EE Looking for Apple Watch. Nothing on the app/store website to help. Customer service team dreadful and no help and cut the phone call off
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AlanR (@AlanR93562207) reported@EE my contract expires in October 2021. Do I just write in to cancel it? How much notice do I need to give when I do?
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samuel horton (@samuelhorton2) reported@EE I upgraded my I phone over a week ago but my BT app hasn’t worked since changing over despite it still being a service Included. I have rang three times and it’s still not been resolved... apparently I’d get a call in 24 hours but not had that two days later. #notsatifactory