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EE Outage Report in Merton, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merton, Greater London, England 01/13/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merton, Greater London, England

The most recent EE outage reports came from the following cities: Waltham Forest, London, Purley, Hackney, Hammersmith, City of London, Southwark, Wembley, Bromley, Croydon, Hayes, Islington, Ilford, Weybridge and Beckenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWaltham Forest Wi-fi
United KingdomLondon Wi-fi
United KingdomPurley Internet
United KingdomHackney Wi-fi
United KingdomHammersmith Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • Matty_Est1980 Matty (@Matty_Est1980) reported from Camden Town, England

    @EE I've spoken to about 12 people from EE so far! Asked for a PAC code got a PUK code. Had to go back only to be told i can't have a PAC code for 24 hours and they will ring my EE phone (That never works as EE is always down) to give it to me. lol You can't make this stuff up.

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.

  • GaryMcAllister Gary McAllister (@GaryMcAllister) reported from Camberwell, England

    Coverage a London Bridge is awful... @EE

  • Ashishpatel1972 Ashish Patel (@Ashishpatel1972) reported from Croydon, England

    @EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!

  • icaruskarin Joshua Van Der Sluys (@icaruskarin) reported from Brentford, England

    Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭

  • TBone1170 Tony L (@TBone1170) reported from London, England

    @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

  • aavalostorres Arturo Avalos Torres (@aavalostorres) reported from Stratford, England

    @EE I do not, sold my old phone. I had a contract with EE for over a year, pointless to think I won’t pay. I’m so let down by @EE #neverbuyEE

  • owenden172000 Owenden (@owenden172000) reported from Hounslow, England

    @ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯

  • CkCharika charika kiriwandala (@CkCharika) reported from Camberwell, England

    @EE please help Sri Lankan’s with call charges and msg rates. We need to check our families.

  • aavalostorres Arturo Avalos Torres (@aavalostorres) reported from Stratford, England

    @EE I had a watch and sim only, upgrade to p30 pro and the nightmare started . I am Peru and Ecuador and you don’t cover them and buying a phone is pointless (don’t understand why your customer service team advise that )

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.

  • Will_Lintern Will Lintern (@Will_Lintern) reported from Eltham, England

    .@EE Thanks so much for being super efficient turning off my Wi-Fi before I had actually moved out of my home. Such a shame you couldn't be more efficient with setting up the same service in my new place! 👏👏👏

  • Will_Lintern Will Lintern (@Will_Lintern) reported from Eltham, England

    @EE Yes - I believe the issue is that @bt_uk can't get a technician out change the line over. Which is understandable, people let you down, especially outside of your organisation. I'm just dissappointed with 1) The time it took to tell me that the agreed date was no longer happening

  • Will_Lintern Will Lintern (@Will_Lintern) reported from Eltham, England

    .@EE put this in your file for bad customer service. After 11+ years of loyalty as both a mobile and broadband customer tomorrow I move house. Despite doing everything asked of me and being told over the phone that my broadband will be ready on my move day I am told 4 days before

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄

  • Starnow1 John Townsend (@Starnow1) reported from Eltham, England

    Replacing sim only with a new phone - have 6 lines on one account with @EE and never missed a payment - not credit worthy for £43 per mth contract but can have £53 per mth contract #ripoff #annoyed #thinkingofleaving

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE

  • niallmcdougall Niall McDougall (@niallmcdougall) reported from Lambeth, England

    @ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀

  • aavalostorres Arturo Avalos Torres (@aavalostorres) reported from Stratford, England

    @EE That’s non sense 6 months and then charge almost 10 pounds , I have another 5 months left and I am forced to paid roaming fees. It is a stupid polic then I am recommending anyone not to join @EE

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • bexecola Becky (@bexecola) reported

    @EE hi. Why is our broadband not working!!! Three days the connection has been atrocious not great when I am working from home!

  • RegT1996 Reg Turner (@RegT1996) reported

    @EE Hi Jamie, I managed to speak with someone on the phone and they’re getting someone from open-reach to fix the problem

  • Notloble Emma Bolton (@Notloble) reported

    @EE do you have an outage currently in CA16 (Appleby in Westmorland)? None of our devices are working.

  • Reenie___ Reen (@Reenie___) reported

    @EE I have a 5G phone but only seem to get 4G most of the time. Or no service at all. What’s that about?

  • IamStaceyMacd Stacey Macdonald (@IamStaceyMacd) reported

    Beyond frustrated! 😡 shocking service from @EE and their Comms is diabolical! Different info being given to different members of the community - none of which has an ounce of truth to it! When are we getting fibre @alasdairallan @AngusMacNeilSNP ?? #uig #isleoflewis

  • PottskyRob pottsky (@PottskyRob) reported

    @EE have the best network coverage? What a load of tosh.....@kevinbacon is talking out of is hoop!!! Worse than its EVER been😡

  • Otterly_Pawsome OtterlyPawsome | Vtuber (@Otterly_Pawsome) reported

    @PawsomeMaps @EE DE56 area and had Service Issues according to your website for 4 days now resulting in one or two bars or signal strength and unable to access the Internet

  • vneelavara Veerendra Neelavara (@vneelavara) reported

    @EE unable to download bills from MyEE app nor through the browser. Spoke to customer service, only option from them is to post the bills, which takes 5 days. Can't you provide a tentative timeline to fix the issue?? You can't expect the customer to keep checking the app..

  • PaulInPewsey Paul in Pewsey (@PaulInPewsey) reported

    @EE I'd love to be connected. But *still* no mobile signal...

  • Retro03 Retro (@Retro03) reported

    @bt_uk @EE I previously messaged the EE team and they directed me to BT. It was then BT who said it's an EE issue and I can either cancel the contract or speak to branch manager. Ideally I don't want to cancel but annoyed I have been miss-sold. It's going to cost £120 more over contract