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EE Outage Report in Merton, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merton, Greater London, England 03/04/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merton, Greater London, England

The most recent EE outage reports came from the following cities: Hammersmith, Wembley, Southwark, London, Islington, Worcester Park, Poplar, Croydon, Carshalton, Hounslow, Hackney, Stratford, City of London, Northolt and City of Westminster.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomWembley Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomIslington Wi-fi
United KingdomLondon Internet

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • mo55541011 Lewis Morgan (@mo55541011) reported from Croydon, England

    @EE phone not working AGAIN 3rd time since march this is unacceptable

  • vladyhell Vladimir Sivc (@vladyhell) reported from Wandsworth, England

    @EE broadband is down for me again in London, this is again a regular occurrance for me

  • MartaIg88800241 Marta Iglesias (@MartaIg88800241) reported from City of London, England

    @EE we are unable to make or receive calls and EE customer services not available either through App ! 😡😡

  • sikirk Si Kirk AFC (@sikirk) reported from Islington, England

    Dear @EE why is your network so s#*t at the moment having a severe lack of service all over London in the last week

  • TashaBrowne natasha browne (@TashaBrowne) reported from Hillingdon, England

    @paul2v @HillingdonNHSFT @EE I’ve no idea.....I never see anything on twitter until hours later...but I’m not bothered about it

  • kelkelly74 kelly b (@kelkelly74) reported from Eltham, England

    Is there a problem with @EE Can’t make calls and no sound on ft except a rustling sound

  • georgiedonn Georgie (@georgiedonn) reported from Islington, England

    @vamosvamos @EE I’m livid. They owe me £200. And i’ve been without a phone for 9 DAYS because a commission hungry salesman screwed up leading them to cancel my line (it’s been my number since i was 14) Still waiting on a sim as its’physically impossible to post faster than 2nd class royalmail’

  • slickster65 Slickster (@slickster65) reported from City of London, England

    @EE What’s upsetting you’re trying to play this down as if it’s only a small number people effected which is a lie come clean and tell us what the problem is and for how long

  • vladyhell Vladimir Sivc (@vladyhell) reported from Lambeth, England

    @EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(

  • RennardsEmelye Em (@RennardsEmelye) reported from Camden Town, England

    @EE 3 days of no service and cannot even call 150!!! Told to use WhatsApp! Yep! That’s really useful for business!! What an absolute joke! If I can’t earn, you don’t get paid! Simple! I have 3 lines with all contracts coming to an end soon! Bye Felicia! 🤬

  • being_h_u_m_a_n 𝕆𝕞𝕒𝕣 (@being_h_u_m_a_n) reported from Eltham, England

    @EE is not that @EE anymore, which is I used get full on everytime now call drops, mobile deta speed down. Overall I'm sure they are messed up. Hope they will be back on track again. 🤞

  • DrunkRes Mark M (@DrunkRes) reported from Camden Town, England

    @mrcjmartin And according to @ee no. Single sim only which doesn’t help if one wants to run a work Sim and personal sim on the same phone. 🤯

  • RennardsEmelye Em (@RennardsEmelye) reported from Camden Town, England

    @EE Still no service! Day 3 of not being able to work!!! Frustrating and very angry!

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • damokins82 Damian Kinsella (@damokins82) reported from Hounslow, England

    Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!

  • chrisahamer Christopher A. Hamer (@chrisahamer) reported from Paddington, England

    @EE Ok, I’ll humour you and give it a go, though I am fairly positive that it’s a network infrastructure issue on your part - I.e not enough bandwidth but am happy to be proven wrong

  • gooey89 Sameer 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@gooey89) reported from Richmond, England

    @EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....

  • pjgannon Peter Gannon (@pjgannon) reported from Hackney, England

    @EE I’ll take that as no then. Terrible customer service. I’ll go to OFCOM instead.

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @TerrySpringer19 @EE My own personal phone and Sim cards. Still down.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • NailMcNugget Niall McLoughlin (@NailMcNugget) reported

    @EE Hi, got a razer kishi but the 3 month Xbox pass code wasn't included. Could you help?

  • jbrooking75 James Brooking (@jbrooking75) reported

    @EE On the Eurostar from London to Paris....couldn't connect ONCE to the internet once before the Channel Tunnel....marked improvement in France! Why is your service so poor along HS1? You need to improve the infrastructure. Cost me significant work time.

  • Jamieho02959393 jhr (@Jamieho02959393) reported

    @EE your service is appalling! I upgraded yesterday I have no contacts transfer across and now everytime I attempt a call I get call fail… your tech support is appalling I’ve waited over 40 mins and no response! Appalling service

  • northener181 Northerner181 (@northener181) reported

    @EE The model is clearly incredibly shoddy & poor quality. Never had this with any other I phone b4.

  • CraftyJus Jus (@CraftyJus) reported

    @EE Unable to send complaint via your webmail system it rejects gmail email address & others. EE store Manager fails to ring back to discuss complaint. EE avoiding customer complaints. Senior/Disabled person misold mobile refund refused. @MartinSLewis

  • Bethanlloydd bethanlloydd (@Bethanlloydd) reported

    @EE I’ve been charged £10 for a call to a number I do not know and have never called ….. can you look into this please?

  • michelleeb Michelle Birkby (@michelleeb) reported

    @EE I get that it takes a long time to get through on the phone but it doesn’t help that as soon as I do get through on the phone, they immediately hang up on me

  • northener181 Northerner181 (@northener181) reported

    @EE The back of my iPhone 13 has broken. Along with the camera lens. AGAIN. I paid u £100 ins excess 2 replace the original one a couple of months ago 4 same reason. I’m not paying that again.

  • JonDennis Jon Dennis (@JonDennis) reported

    And the award for the worst "hold" music while waiting to speak to an assistant goes to ... @ee customer service.

  • InettJoanne Joanne Inett (@InettJoanne) reported

    Shocking customer service from @EE . My husband has been trying to upgrade online for weeks without success, decided to pop into our local branch, only to be told 40 mins before closing they couldn’t see us. Very disappointing.