EE outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Croydon, Wandsworth, Hammersmith, Kensington, and Mitcham.

City	Problem Type	Report Time
Croydon	Total Blackout	2 days ago
Wandsworth	Total Blackout	2 days ago
Hammersmith	Phone	4 days ago
Croydon	Internet	4 days ago
Hammersmith	Internet	6 days ago
Hammersmith	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 4 minutes ago from Croydon, England

  @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

• 
  Matthew Sexton (@matt_sexton) reported 8 minutes ago from Croydon, England

  Frustrating that you can't disable voicemail on @EE digital voice landline phones. Causing no end of problems with elderly relatives who can't get to the phone before it activates...

• 
  Jamie (@JamieSenitt) reported 9 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  Rubén Taluja (@Robinhio84) reported 15 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  Anna Trela (@TschesyaT) reported 15 minutes ago from Camberwell, England

  @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

• 
  mark garratt (@markjg65) reported 21 minutes ago from Camberwell, England

  @EE the mobile signal is very poor and sometimes non existent in SE24 currently

• 
  Sam Tucker (@samgwentucker) reported 22 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  Craig McRae (@craig_mcrae) reported 22 minutes ago from Lambeth, England

  @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

• 
  The Big Bakes (@TheBig_Bakes) reported 23 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  Dave Ahern (@CorkGourmetGuy) reported 25 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  Ravi Dheer (@RaviDheer) reported 26 minutes ago from Camberwell, England

  @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

• 
  Matthew Barber (@Matt_Barber4500) reported 28 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  Lady Vix Seaxman (@VixSeaman) reported 36 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  Dell Smith (@HowardDellSmit1) reported 38 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  CharlieH 💙 (@MissCharlesV) reported 38 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  Gavin Wrigley (@pheauteau) reported 39 minutes ago from Hammersmith, England

  @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

• 
  Olga (@olgabudimir) reported 40 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  Chris Mason (@cmaso21) reported 46 minutes ago from Lambeth, England

  @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

• 
  Jonny Pugsley (@jonathonfp) reported 53 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  Gary Bott (@RevBott) reported 56 minutes ago from Kensington, England

  @EE are there any known issues of outage in West London? Been struggling since 2pm today

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aldo (@AP196779) reported 6 minutes ago

  @EE I have called you at least 6 or 7 times with regards to this issue. I have spent almost 10hrs on the phone to you trying to resolve this issue. I have been promised call backs and updates and haven’t received anything. This has been dragging on for 5 weeks now @EE

• 
  Ian Wardell (@ian_wardell) reported 8 minutes ago

  @EE As I've said, I've already tried around 20 times, and I've already said this 150 simply doesn't work, hence cannot be a legitimate number. How many more times must I try?? If one has to have a mobile contract with EE than this would explain it.

• 
  Craig Johnson (@j300hno) reported 11 minutes ago

  Is it me or has @EE signal went utterly 💩 these past few months. Absolutely shite sort it out

• 
  Helen (@HParf) reported 13 minutes ago

  @LeilaniDowding @EE BT have switched my land-line off (against my wishes, I might add). They said I should "keep my mobile charged". But leaving a mobile on permanent charge will knacker the battery. Of course, they're still charging the same, even though they're now providing an inferior service.

• 
  Craigo32 (@Craigo32) reported 13 minutes ago

  @returningfromt2 @EE Im having exactly the same problem

• 
  S (@Sarah_FireHorse) reported 14 minutes ago

  @LeilaniDowding @EE So the answer seems to be an emergency generator. Or you can plug starlink into a car adapter - that’s another emergency option, run it off your car battery.

• 
  Andrew Robinson (@apr9999) reported 15 minutes ago

  @EE I did call again and the woman said she'd send him a message to call me. That was over 3 hours ago. This was all about retaining me as a customer. Henry had an idea that he was going to check out and come back to me.

• 
  MindTheGap (@mindthegap2018) reported 15 minutes ago

  @EE Well that's terrible customer service. I'm reporting a problem, and yet you can't access my account! Is this a bot account dealing with customers?

• 
  MindTheGap (@mindthegap2018) reported 16 minutes ago

  @EE @mjpeterz22 How can I request some help?

• 
  Aldo (@AP196779) reported 16 minutes ago

  @WeAreOpenreach They have been trying to raise this issue with you for 5 weeks now. I’m just going round in circles. @EE are saying it’s a problem at your end and you’re saying it’s something that @EE has to do