EE outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Hammersmith, Mitcham, Croydon, Wandsworth, Kensington, and Purley.

City	Problem Type	Report Time
Hammersmith	Internet	4 hours ago
Mitcham	Internet	2 days ago
Croydon	Internet	4 days ago
Croydon	Total Blackout	4 days ago
Wandsworth	Internet	4 days ago
Hammersmith	Phone	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Tony Wiseman (@tonywiseman1976) reported 5 minutes ago from Camberwell, England

  @EE You might be losing a customer this year…

• 
  Adrian Bradley (@adebradley) reported 9 minutes ago from Croydon, England

  Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

• 
  James Meredith (@Jamesmeredith) reported 9 minutes ago from Camberwell, England

  @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

• 
  Matias Cervi (@Tute) reported 12 minutes ago from Lambeth, England

  Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

• 
  Steve Murrell (@mobiasstrip) reported 22 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  Gavin Wrigley (@pheauteau) reported 24 minutes ago from Hammersmith, England

  @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

• 
  Craig McRae (@craig_mcrae) reported 31 minutes ago from Lambeth, England

  @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 31 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  Dave Ahern (@CorkGourmetGuy) reported 34 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  tamara m (@tamara_mbz) reported 36 minutes ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

• 
  Jamie (@JamieSenitt) reported 37 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  paul massey (@mass1976p) reported 37 minutes ago from Kingston upon Thames, England

  @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

• 
  Niki Hutchinson (@nikihutchinson) reported 38 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Zarra Okumephuna, LLM. (@okumephuna) reported 39 minutes ago from Camberwell, England

  @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

• 
  lauren (@wanderlaurst) reported 44 minutes ago from Wandsworth, England

  @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 51 minutes ago from Richmond, England

  @dmills87 @EE I agree with you, they should really support quick transfer!

• 
  Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported 52 minutes ago from Camberwell, England

  If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 52 minutes ago from Richmond, England

  @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

• 
  Jimmy (@jimmyb01) reported 55 minutes ago from Merton, England

  @EE is MyEE down? Can’t log in on app or website

• 
  Richard Knights (@dknights) reported 60 minutes ago from Wandsworth, England

  @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  peter wilson (@wilsonpeter48) reported 5 minutes ago

  @EE To get through walls we pay you companies millions of pounds but you won't take responsibility for rubbish signal

• 
  Barney T (@barrytardy) reported 7 minutes ago

  Rang @EE today as I had a problem with my bill. She told me she’d give me a better TV package for 3 months as a sorry for their mistake, not telling me she was signing me up for another 24 months! Should be hauled aside for dodgy sales tactics-kept me on the line for 45 minutes!

• 
  ThatScottishGuy (@TSG_SWAGSHYT3) reported 8 minutes ago

  @EE lie to me about it being cable issues or whatever you said again though i swear to ******* god

• 
  lucy barnett (@lucebarnett) reported 9 minutes ago

  @EE Been on messaging service since 13:58 today - told I’d beconnected with manager at 14:55 (after several requests for matter to be escalated). 15:20: still waiting to be connected. 15:25: Billing desk manager introduced himself - have not heard from him since. Total time wasting

• 
  Scooby Miller (@Ragingtaxpayer) reported 14 minutes ago

  @EE Your new superhub 7 is a pile of shite, not a single one of my smart devices will connect to the wifi, even though this piece of garbage is only running 2.4ghz. Back to the old BT hub 6 because it works fine. Stop giving people garbage.

• 
  Caitriona Jenkins (@CaitrionaJenki1) reported 15 minutes ago

  @EE How can I speak to someone who will fix the fault on my landline please? I have spent hours on the phone and finally got through to someone sensible @ee last week. They confirmed calling my landline from a mobile is simply a dead line. Call back promised today. Nothing.

• 
  smilingkills (@Smilingkills) reported 15 minutes ago

  @EE Sort your broadband issues out 🙄

• 
  Lynx Floosie FiJ 🇺🇦 🇮🇱🎗 (@feeflefifski) reported 16 minutes ago

  Hi @EE, you moved me from being a @Plusnet broadband customer to you today. The new router is up and running but what should I do with the old router and power cable?

• 
  Abdullah lodhi (@alodh15) reported 16 minutes ago

  @EE Our broadband was meant to be fixed on the 10th of July, we have now been told the earliest a engineer can come is the 6th of August. Absolutely terrible experience with no consideration or priority given for how long our service has been disrupted

• 
  liz coombes (@lacoombes) reported 17 minutes ago

  @EE why have I twice been offered an identical Broadband Deal by your retentions team only to be told it was cancelled after I cancelled the Sky deal? Now told its a 'systems problem' that no-one seems able to sort. Dyou not want any customers?