EE outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Hammersmith, Mitcham, Croydon, Wandsworth, Kensington, and Purley.

City	Problem Type	Report Time
Hammersmith	Total Blackout	2 days ago
Hammersmith	Internet	3 days ago
Mitcham	Internet	5 days ago
Croydon	Internet	7 days ago
Croydon	Total Blackout	7 days ago
Wandsworth	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 39 seconds ago from Richmond, England

  @dmills87 @EE I agree with you, they should really support quick transfer!

• 
  Shannon/Sharon (@duffshan) reported 2 minutes ago from Camberwell, England

  @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

• 
  Andrew Pines (@AndrewRPines) reported 4 minutes ago from Camberwell, England

  @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

• 
  Olanrewaju Owode ❁ (@owodeone) reported 6 minutes ago from Croydon, England

  @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

• 
  Rubén Taluja (@Robinhio84) reported 6 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

• 
  Jamie (@JamieSenitt) reported 17 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  Sholeve Davies 🇸🇱 (@issavibe95) reported 17 minutes ago from Croydon, England

  @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

• 
  Ana Escudeiro (@escudeiro_ana) reported 17 minutes ago from Lambeth, England

  @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

• 
  Rochana Jackson (@rochanajackson) reported 18 minutes ago from Camberwell, England

  @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

• 
  Joe Wadsack (@vinesack) reported 21 minutes ago from Wandsworth, England

  I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

• 
  Gareth Wyn (@garethwyn70) reported 31 minutes ago from Lambeth, England

  Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

• 
  Michael Wilkinson (@ThatMichaelW) reported 31 minutes ago from Camberwell, England

  From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

• 
  Mark S (@whiskey_soaked_) reported 35 minutes ago from Camberwell, England

  @England @BukayoSaka87 @EE Now replace **** for brains Southgate

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 36 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 37 minutes ago from Richmond, England

  @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

• 
  Dan Taylor (@danthomastaylor) reported 41 minutes ago from Lambeth, England

  Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

• 
  Rubén Taluja (@Robinhio84) reported 42 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  Dave Ahern (@CorkGourmetGuy) reported 42 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  Yang Xu (@bostoed0624) reported 55 minutes ago from Croydon, England

  @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

• 
  #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported 56 minutes ago from Kensington, England

  Why is my 5G not working ffs fix this @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charles Salt (@CharlesSalt3) reported 3 minutes ago

  @EE What is going on, myself and my neighbours have had trouble with EE for weeks now, I am fed up with phoning Plymouth, we are paying a lot of money for a useless service

• 
  Bryan Steers (@steersb) reported 4 minutes ago

  Do you have network wide issues following your latest iPhone update? Helpline also unavailable @EE

• 
  lucy barnett (@lucebarnett) reported 4 minutes ago

  @EE please advise how I can escalate my complaint. I have been on the telephone with EE today for over 2 hours and need a resolution

• 
  Lucinda Brown.XRP (@cindyb1953) reported 6 minutes ago

  @Aaron96simpson_ @EE I’m actually thinking about going with Starlink, my contract with EE is up in September, I’m paying nearly £39 pm for a service that is pitifully slow. But the real kicker? They are offering new customers £24.99 pm. 🤨

• 
  Stu (@Teddybear55150) reported 9 minutes ago

  @EE customer service is sooo bad ! Time to move to a better provider

• 
  👑 Sean 👑 (@kingseany94) reported 9 minutes ago

  @EE the broadband is down in my area but can’t check the status of it due to your incompetent way of checking. Tells me a problem is in the area but my connection is fine, if it was fine then my broadband would be working which it isn’t.

• 
  Tabs (@tabadash) reported 13 minutes ago

  @EE Ok thank you. Unfortunately I'm unable to do that. Is there no way to get to customer services through a text-based channel instead?

• 
  Barney T (@barrytardy) reported 14 minutes ago

  Rang @EE today as I had a problem with my bill. She told me she’d give me a better TV package for 3 months as a sorry for their mistake, not telling me she was signing me up for another 24 months! Should be hauled aside for dodgy sales tactics-kept me on the line for 45 minutes!

• 
  Teds (@Tedtalks13) reported 21 minutes ago

  @EE hey I’m not getting some calls and text the callers are saying they rang it’s only the **** show sla in banks products that seem to get through ******* sort in @MarcAllera else I’ll snip your line into USA

• 
  Rachel Bullen (@Rach_M_B) reported 21 minutes ago

  @EE Hi, can you please confirm why your service for vulnerable customers is so bad. My elderly mother in law, recently discharged from hospital and lives alone, has been waiting for two days for an engineer, and your customer service team cannot seem to confirm a date for this.