EE Outage Report in Merton, Greater London, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Croydon, City of Westminster, London, Southwark, Ilford, Tower Hamlets, Wandsworth, Greenford, Hammersmith, City of London, Thornton Heath, Hounslow, Camden Town, Waltham Forest, and Redhill.

City	Problem Type	Report Time
Croydon	Internet	8 hours ago
Croydon	Internet	12 hours ago
City of Westminster	Internet	12 hours ago
London	Wi-fi	13 hours ago
Southwark	Internet	13 hours ago
Ilford	Internet	13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Wes Baggaley (@wesdbag) reported 2 minutes ago from Richmond, England

  @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

• 
  Coopers Coffee Bar (@CoopersCoffee) reported 4 minutes ago from Hillingdon, England

  @EE Help I can’t get travel data pass to work online 🙄 & your offices are shut

• 
  Surabhi Nanda (@NandaSurabhi) reported 17 minutes ago from Ilford, England

  @MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience

• 
  John Robinson (@jr_svb) reported 19 minutes ago from Islington, England

  Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.

• 
  veronique enright☀️ (@Veronique7) reported 21 minutes ago from Esher, England

  @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

• 
  itsmenaaz (@naazalii) reported 28 minutes ago from Poplar, England

  @EE I called up and they said there was problems with my area. They will solve it it’s been 24 months now and there had been times where they have compensated me. However majority of the time I have been given false promises and been lead on

• 
  Wes Baggaley (@wesdbag) reported 30 minutes ago from Richmond, England

  I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

• 
  🎄 Barnaby and Chris 🎄 (@AmbroseBarnaby) reported 33 minutes ago from Richmond, England

  @EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby

• 
  Ian Davies (@TheMist1701) reported 34 minutes ago from Spelthorne District, England

  @EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.

• 
  KG (@kerem6okce) reported 36 minutes ago from Hackney, England

  He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.

• 
  dominnique karetsos (@DKaretsos) reported 36 minutes ago from Richmond, England

  @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

• 
  itsmenaaz (@naazalii) reported 40 minutes ago from Poplar, England

  @EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G

• 
  Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported 41 minutes ago from Lambeth, England

  @dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.

• 
  Surabhi Nanda (@NandaSurabhi) reported 42 minutes ago from Ilford, England

  @EE APPALLED by your service - your courier delivers a parcel to another address and you don’t trust your customer to say they have not received it and not willing to help the customer #CustomerExperience #EE

• 
  Taimour (@Taimsss) reported 45 minutes ago from Camberwell, England

  @EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #

• 
  Stu (@StuLaws_) reported 51 minutes ago from Hillingdon, England

  @EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.

• 
  Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported 55 minutes ago from Lambeth, England

  @dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge

• 
  Lochlann (@Lochlanndg) reported 57 minutes ago from Stratford, England

  Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent

• 
  SfH (@simonfromharlow) reported 57 minutes ago from Stratford, England

  @vicgoddard I have long suspected that @EE withhold automatic carrier ‘over network’ updates to handsets that they’d like to nudge you to upgrade

• 
  David Moritz (@davidmoritz) reported 59 minutes ago from Camberwell, England

  Well your customer service is like your service @ThreeUK. I’m off to @ee

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emma Moules (@moules_emma) reported 4 minutes ago

  @EE are your phone lines down? Trying to call customer services

• 
  Jeremy Crawley (@tractorboy1961) reported 6 minutes ago

  @EE What is the point of a “ mobile “ phone when there is no service and you say use home wi fi to make calls. Your agent says no service issues but your website says problem will be solved in 16 hours ( has said the same for days !!) #wasteofmoneyEE

• 
  babe (@zohygryhgfd) reported 7 minutes ago

  @EE can you please send me a number so i can talk to customer services

• 
  Kev Moseley (@kevfreeflight) reported 11 minutes ago

  @EE White Rose, Leeds. Jaclyn - what an absolute genuine star. >20 yrs with Vodafone & after a chat (was just herself & no pressure to sell), I am joining @EE because of a better deal, incredible customer service & because she was her genuine self. A diamond in the rough. Kev 5*

• 
  𝙰𝙹 𝙵𝚊𝚛𝚛𝚎𝚕𝚕𝚢 (@AJFarrelly_) reported 14 minutes ago

  It's been 4 days with slow/intermittent 4g signal from @EE. I don't have broadband so rely on my @EE router. When is it going to be sorted?

• 
  Fifty Grades of Shey (@SheyMouse) reported 14 minutes ago

  @EE Getting Call Ended when I try and call 150 or 07953 966 250 from my mobile. Is there an issue?

• 
  Dave Parkes (@davejunglist) reported 17 minutes ago

  @EE is there an issue with the network? I'm having to use WiFi calling as I have no signal. Not had issues before yesterday/today, so it's not the fone, area, etc

• 
  David 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇩🇪🇯🇵 (@DavidDesu) reported 18 minutes ago

  @EE To be fair it wouldn’t be difficult. My Three signal doesn’t work inside most buildings here. It’s shocking. I should never have left EE 😭

• 
  - (@_k523) reported 19 minutes ago

  @EE hi EE my mobile wifi device just does not turn on. It’s a 2020 4G mini mobile wifi device. Please help

• 
  babe (@zohygryhgfd) reported 20 minutes ago

  @ee is the phone service unavailable today