EE Outage Report in Merton, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merton, Greater London, England
The most recent EE outage reports came from the following cities: Hackney, Hammersmith, London, City of London, Paddington, Wembley, Purley, Croydon, Beckenham, Southwark, Caterham, Tower Hamlets, Bromley, Wandsworth and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Hammersmith |
Total Blackout | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Rizwan Ahmed
(@RizKundi) reported
from
Blackheath, England
@EE I am at Silvertown London E16 and your internet service is terrible since this weekend
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Mandyphin28
(@mandyphin28) reported
from
Camberwell, England
@EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋
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Neil Higley
(@NeilHigley) reported
from
Royal Kensington and Chelsea, England
@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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IanEastLondon
(@ianeastlondon) reported
from
City of London, England
I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.
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ELN 🇧🇷🇯🇵🇮🇱🇬🇧
(@israel63) reported
from
Poplar, England
@EE What stress is listing with EE customers service
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Ravi Dheer
(@RaviDheer) reported
from
Camberwell, England
@EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.
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Dan Flynn
(@DanWantsTech) reported
from
Twickenham, England
@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.
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Veena Patel
(@VeenaPa42103967) reported
from
Croydon, England
@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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T y k e
(@tykeharvey) reported
from
Worcester Park, England
@ee 5G is worse than there 4G it never blood loads anything
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Faisal M
(@Faysal_noor) reported
from
London, England
@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
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petrolheadharry
(@HarryHardy91) reported
from
Bromley, England
@ee down again ? Not able to make any calls or internet
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Kerry Harrison
(@kerrylou94) reported
from
Southall, England
@CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.
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Steve N
(@stevejax2003) reported
from
Eltham, England
@EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer
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Rob Cockerton
(@bertie_cee) reported
from
London, England
@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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Tony Wiseman
(@tonywiseman1976) reported
from
Camberwell, England
@EE You might be losing a customer this year…
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radz
(@rtkosha) reported
from
Stratford, England
@EE my network isn’t working well today at all, can’t seem to stream any sort of content :(
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Lydia Pluckrose
(@EatOutLots) reported
from
Camden, England
Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?
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Angela Magny
(@AngelaMagny) reported
from
London, England
Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Taylor
(@LLtaylormusic) reported
@EE appalling customer service. All we are trying to do is upgrade my **** phone but we can’t do it. She doesn’t have any photo ID so you won’t deliver it to her yet you are happy to speak to her on the phone on the number you have for her and take her money each month. Poor form
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Pippa
(@pippahockey) reported
@EE despite your customer service person being lovely they still couldn't add more data on to my home ee box. I desperately need to put another 5gb on and it won't give me the option! Can't anyone help??
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Pam del bueno
(@Thegiraffepam) reported
@EE hello! I’ve been trying to get in contact with the team and haven’t been able to do so. Pls, I would like to get some help with my broadband calls and text. Thank you
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James Holmes
(@JmsH1ms) reported
Shocking customer service from the normally brilliant @EE tonight. 3 hours on live chat as they sent my new #Galaxy21 to the wrong address and they still haven't sorted it
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Gary Lauderdale
(@gazpode_l) reported
@EE Can i get an update on the issue affecting signal & significantly slowing 4g to almost dial-up speed. CM1 2RG
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Saz
(@scoop270) reported
@EE hi I’ve had an email from you I’m not sure if it’s a scam I’m not a customer please dm me
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Gary
(@Gary75960358) reported
@EE I try login to my account but the page say a4.46.1-f431ei try putting the app in again but it say some code help it say you are fixing page I try two time some thing
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Olive and Alice
(@OliveandAlice) reported
@EE Hi thanks for coming back to me. It’s not worked properly since yesterday, no WiFi or just buffering. I’ve used my 4G to hotspot today but it’s not the first time this has happened with you. Sorry to say I’m counting down the months to be able to change provider.
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stripeyhat
(@stripeyhat) reported
@EE I sent a DM earlier but not heard back yet (I know you’re busy). Upgraded at the weekend, since then had two random extra charges appear on the website - which is currently not working. Don’t know what they are for! Also my new phone (or any phone) is not showing in the app??
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kj
(@kk0sh) reported
.@EE I've paid my bill every month but for some reason you reckon my account is in arrears? a whole month payment has been "carried over" when I don't owe that??? I swear I have nothing but issues with you guys😷😑