EE outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Hammersmith, Croydon, Wandsworth, Kensington, Purley, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	Wi-fi	22 minutes ago
Hammersmith	Internet	10 hours ago
Hammersmith	Total Blackout	1 day ago
Croydon	Internet	2 days ago
Croydon	Internet	2 days ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported 2 minutes ago from Camberwell, England

  If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

• 
  Mark S (@whiskey_soaked_) reported 5 minutes ago from Camberwell, England

  @England @BukayoSaka87 @EE Now replace **** for brains Southgate

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 5 minutes ago from Croydon, England

  @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

• 
  G.Marshall Gleghorn (@gary2323) reported 8 minutes ago from Merton, England

  @EE Is online chat not working

• 
  Luis Andrés (@Luis_AndresM) reported 14 minutes ago from Richmond, England

  @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

• 
  Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported 22 minutes ago from Richmond, England

  @dmills87 @EE I agree with you, they should really support quick transfer!

• 
  Stephen Hines (@hines_stephen) reported 22 minutes ago from Camberwell, England

  Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

• 
  Chris Mason (@cmaso21) reported 25 minutes ago from Lambeth, England

  @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

• 
  Adrian Bradley (@adebradley) reported 26 minutes ago from Croydon, England

  @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

• 
  Stephen Tilney (@Stephen_Tilney) reported 29 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 32 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  Ravi Dheer (@RaviDheer) reported 32 minutes ago from Camberwell, England

  @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

• 
  Linzie Hunter (@linziehunter) reported 33 minutes ago from Camberwell, England

  @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

• 
  tamara m (@tamara_mbz) reported 39 minutes ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

• 
  Ana Escudeiro (@escudeiro_ana) reported 41 minutes ago from Lambeth, England

  @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

• 
  Sam Tucker (@samgwentucker) reported 44 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 52 minutes ago from Camberwell, England

  @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

• 
  Gareth Wyn (@garethwyn70) reported 54 minutes ago from Lambeth, England

  Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

• 
  Dave Ahern (@CorkGourmetGuy) reported 59 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  Rubén Taluja (@Robinhio84) reported 59 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David (@davidofsussex) reported 8 minutes ago

  @StupidNeilAgain @DaniYesod @EE Just tell the automated voice recognition thing “I want to cancel my contract” and you’ll be through to a person in a jiffy.

• 
  Kay Griffiths (@kayleighnikita) reported 9 minutes ago

  Third time in a week there’s been an issue with signal at home. Where is not working they “fix” it and then it doesn’t work again. Rubbish paying for a service I can’t use @EE

• 
  Lucy Jayne. (@Lewciie) reported 11 minutes ago

  @EE @sarkeycockney Closed my complaint without even talking to me or offering any resolution, easy way out

• 
  micka9990 (@Michael66108716) reported 12 minutes ago

  @EE I’ve found that I can never sign in to my account either online or app since I’ve added tv to my account , I already had broadband, I was advised to change my email address as it may of been a glitch and then link my account number to it which I did and worked once , no good

• 
  Bear29 (@29Bear29) reported 14 minutes ago

  @EE why is your website such none functional dog **** for doing the simplest thing, can’t download bills, can’t even put an EU roaming package on and all this on a business account

• 
  Andrew J (@Jeff_tweets) reported 18 minutes ago

  Hi @EE, I've been sent a contract summary of a new plan I took out with you, but I've had no confirmation of my order and my service has not switched from my current provider. It looks like my order was not processed, and now the same deal is not available. Please can you assist.

• 
  Samuel Pierce (@Mrhalfandhalf8) reported 20 minutes ago

  @EE hi ee i need help with a order infomation ill send a dm

• 
  Erika Braverman (@ErikaFromMurica) reported 21 minutes ago

  @EE Text service - I've already been through the text bot earlier today and eventually someone called me, but the problem has come back but this time the bot isn't playing ; )

• 
  Dexter Morgan VI (@DextersDesciple) reported 21 minutes ago

  @EE has the worst app and website to try and upgrade. Nothing works, won’t let me pick store to have it delivered to and then keeps telling me I’ve reached my limit of trying to add my bank details. **** this. I’ll go elsewhere.

• 
  ian harris 🇬🇧 (@hellired3) reported 22 minutes ago

  @EE Update 01/07 still not fixed I've provided the number but here it is again C10002718044 all I want is to leave now ive had it I cannot waste my time chasing something you should fix #badservice