EE

EE Outage Report in Merton, Greater London, England

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The latest reports from users having issues in Merton come from postal codes SW20.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merton, Greater London, England 02/05/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merton, Greater London, England

The most recent EE outage reports came from the following cities: London, Croydon, Southwark, City of London, Kensington, Islington, West Wickham, Fulham, Hounslow, Richmond, Ruislip, Harringay, Bromley, Ilford and Ealing.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomCity of London Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • stevejnorris Steve Norris (@stevejnorris) reported from Lambeth, England

    @EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • davidoxley1982 David Oxley (@davidoxley1982) reported from Islington, England

    @EE are getting so bad with loyal customers..

  • therealgavinm Gavin Murray (@therealgavinm) reported from Brentford, England

    @EE why is your signal so crap around the stadium you sponsor #wembley

  • nash_gelnash Gel (@nash_gelnash) reported from Camden Town, England

    @EE had a text 24hrs ago promising me a call ‘in a few minutes’ about my complaint - still waiting #poorcustomerservice

  • KarenSm68145774 Karen Smith (@KarenSm68145774) reported from Camberwell, England

    @EE worse customer services - called 3 times throughout the day with no answer - held on for 30 minutes each call ! Sending back my broken EE tv box and cancelling subscription for broadband and box !

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • Mr_Unique_Voice Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • Raineywhufc ⚒Rainey Ripley⚒ (@Raineywhufc) reported from Eltham, England

    @EE what an earth is going on with the signal today in SE28, the last 2mths has been a joke, the amount I pay for my contract & I have to go out of my borough to use it, maybe I should do the same with my bill eh !!

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Hounslow, England

    Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • nicolasjsmith Nick Smith (@nicolasjsmith) reported from Kingston upon Thames, England

    @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

  • RicciQueens Lord Panache (@RicciQueens) reported from Wandsworth, England

    @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

  • julie_sherwood #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • twynne Tom Wynne (@twynne) reported from Poplar, England

    @EE please confirm when you’ll resolve the issues in KT6. This has been ongoing for over 4 weeks already with the services barely usable in that location. Last update from the service status now shows several more weeks minimum, which is not acceptable.

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • gareth78t Gareth Thompson (@gareth78t) reported from Hillingdon, England

    @NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • smaglens 𝓜𝓪𝓻𝔂 (@smaglens) reported

    @EE Phoned Thursday I had no network coverage on mobile. Told a few hours. Friday no one to take any form of contact. Today wait 15 minutes on landline to be cut off. Web site now saying 2 days work for maintenance. We getting any money back here? No coverage for 3 days?

  • becca_x94 becca 🌸 (@becca_x94) reported

    @EE Or is there anything we can do remotely to try and sort out an upgrade? I need a new phone ideally because the speaker doesn’t work on my current one, but with the lockdown rules I can’t meet up with my mum to authorise an upgrade/visit a shop. Please help? (2/2)

  • BarrowKath kath barrow (@BarrowKath) reported

    @EE Yes, it has updated to 14.3, I thought it would work after the update, but it’s still saying there’s a problem.

  • ChorleyRachel RWH (@ChorleyRachel) reported

    @EE Revived a letter from ee today I don’t understand it? Related to 4g WiFi that I don’t have can u help

  • ViXenTallulah86 Victoria Elizabeth (@ViXenTallulah86) reported

    @ee why is my broadband so slow ALLL the time??

  • _Chazzz Char Wright (@_Chazzz) reported

    Disappointed that I’ve been a customer with @EE for 10 years, my contract is up for renewal but they still can’t match the deal @O2 are offering so I’ll be moving to o2!

  • Lesleyb2008 Lesley Brannigan (@Lesleyb2008) reported

    @EE any chance of getting the internet fixed. Not only am u paying for a service am not getting from you, am also paying for streaming services I can't use. Thanks

  • MikeyCrawford Mikey Crawford (@MikeyCrawford) reported

    @paj53 @EE @TalkTalk down here in SY1. Sounds like another big outage. Modem has dsl sync, but that's it. No internet 😒

  • coolkitten29 AMES 💙 (@coolkitten29) reported

    @EE Hello, I spoke to someone via the 150 message text on Tuesday who asked for a link of the deal I am trying to get I sent them a picture of it, then nothing, it keeps saying every morning we’re online now to help you, then nothing

  • smithybigball1 Chris smith (@smithybigball1) reported

    Anyone else @EE gone down ?