EE outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Croydon, Wandsworth, Kensington, Hammersmith, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Croydon	Phone	4 days ago
Wandsworth	E-mail	6 days ago
Croydon	Internet	6 days ago
Croydon	Wi-fi	8 days ago
Wandsworth	Internet	8 days ago
Kensington	Wi-fi	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Gavin Wrigley (@pheauteau) reported 3 minutes ago from Hammersmith, England

  @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

• 
  Joe Wadsack (@vinesack) reported 6 minutes ago from Wandsworth, England

  I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

• 
  The Big Bakes (@TheBig_Bakes) reported 7 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  Ronin Shaw (@RezxoShaw) reported 9 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  Gareth Wyn (@garethwyn70) reported 11 minutes ago from Lambeth, England

  Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

• 
  TricolorGav (@gauravleo7) reported 14 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

• 
  Olga (@olgabudimir) reported 17 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported 18 minutes ago from Kensington, England

  Why is my 5G not working ffs fix this @EE

• 
  James Meredith (@Jamesmeredith) reported 20 minutes ago from Camberwell, England

  @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 24 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  Jenny Sanders (@gothtink696) reported 33 minutes ago from Croydon, England

  @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

• 
  Dave Ahern (@CorkGourmetGuy) reported 33 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  Chris Mason (@cmaso21) reported 44 minutes ago from Lambeth, England

  @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

• 
  Ewan Stevenson (@EwanJStevenson) reported 48 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Lucy Callis (@lcallis) reported 50 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  Lucy Callis (@lcallis) reported 51 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

• 
  Olanrewaju Owode ❁ (@owodeone) reported 54 minutes ago from Croydon, England

  @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

• 
  Dave Ahern (@CorkGourmetGuy) reported 56 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  Nick Swan (@MrNickSwan) reported 57 minutes ago from Richmond, England

  @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

• 
  Ana Escudeiro (@escudeiro_ana) reported 58 minutes ago from Lambeth, England

  @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Letitia Samuels (@LetitiaSamuels) reported 5 minutes ago

  @EE Ok, but I have no signal I did order a replacement sim could that be the reason?

• 
  Gav (@aftertheflood_) reported 6 minutes ago

  @_NFFCJosh @EE frustrating. downdetector is reporting it. my issue my downstream fibre (installed 6months ago) has gone from 900Mb to 60Mb. whilst my upstream is still 70Mb and i dont know if its to do with their "app" issues and knock on effect or my end. i've rebooted all and its the same

• 
  WorldCupOracle2026 (@OracleWC2026) reported 6 minutes ago

  @England @EE Not the performance we wanted. But, maybe it’s not sooo bad. Warm up game. Difficult conditions. Everyone through injury free. That’s the key part Tuchel will have learned more from that 90 minutes than any training session. Croatia in 10 days. That’s when it actually matters 🏴󠁧󠁢󠁥󠁮󠁧󠁿🔮 #ENGvNZL #WC2026 #ThreeLions

• 
  Nasrul (@nasrulg7) reported 8 minutes ago

  @England @EE What was the first thing you noticed at senior level that youth football never prepared you for? #LionsDen

• 
  Iain (@iainfrichardson) reported 9 minutes ago

  @EE @robbopalmer Would have to agree my mother switched so she could keep her landline etc Awful setup, inept customer service!

• 
  Abodunrin Abayomi (Ph.D) (@fabulousyom) reported 16 minutes ago

  @England @EE The worst English team in living memory. @GhanaBlackstars have nothing to fear!!!

• 
  Billy (@Tomcat1006) reported 17 minutes ago

  @EE They haven't; were on the phone for over an hour! So now I have to call tomorrow to cancel my contract because I have today left on it!

• 
  chrisg (@chrisg742054) reported 18 minutes ago

  @EE Where I live near Louth in Lincolnshire its always a crap signal

• 
  Yvonne Gordon (@yonvon) reported 19 minutes ago

  @EsharDhill20660 @EE Been with them 25 years and never had an issue

• 
  Rootezroo (@Root_Ezroo1) reported 20 minutes ago

  Any one else’s phone signal absolute shite?! Can barely send a txt. Pathetic @EE