EE outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Hammersmith, Croydon, Wandsworth, Kensington, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	Internet	3 days ago
Croydon	Phone	7 days ago
Wandsworth	E-mail	9 days ago
Croydon	Internet	9 days ago
Croydon	Wi-fi	10 days ago
Wandsworth	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Cheryl Cavanagh (@xchezzacx) reported 35 seconds ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Ronin Shaw (@RezxoShaw) reported 5 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  Dave Ahern (@CorkGourmetGuy) reported 12 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  CFCHadders (@NeilHadley2) reported 14 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Adrian Bradley (@adebradley) reported 17 minutes ago from Croydon, England

  Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

• 
  James Meredith (@Jamesmeredith) reported 18 minutes ago from Camberwell, England

  @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

• 
  Dave Ahern (@CorkGourmetGuy) reported 21 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  CharlieH 💙 (@MissCharlesV) reported 23 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 26 minutes ago from Camberwell, England

  @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

• 
  Olga (@olgabudimir) reported 29 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  Rochana Jackson (@rochanajackson) reported 29 minutes ago from Camberwell, England

  @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

• 
  Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported 35 minutes ago from Camberwell, England

  If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

• 
  Gareth Wyn (@garethwyn70) reported 39 minutes ago from Lambeth, England

  Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

• 
  Rubén Taluja (@Robinhio84) reported 42 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

• 
  Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported 43 minutes ago from Kensington, England

  @EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

• 
  Ravi Dheer (@RaviDheer) reported 50 minutes ago from Camberwell, England

  @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

• 
  Tania Hinds (@TaniaTells) reported 51 minutes ago from Lambeth, England

  @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

• 
  Zarra Okumephuna, LLM. (@okumephuna) reported 52 minutes ago from Camberwell, England

  @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

• 
  Danny Whitebread (@WhitebreadDanny) reported 52 minutes ago from Camberwell, England

  .@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.

• 
  Lucy Callis (@lcallis) reported 52 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chrisg (@chrisg742054) reported 3 minutes ago

  @EE I don't need to talk to somebody because I already have and nothing changes I'm paying a monthly bill for a terrible service We need 5g masts

• 
  KWAKU RONABELLINGHAM (@KyleStephen77) reported 5 minutes ago

  @iamdatdudeee @England @EE Retarded? Says someone who think Gordon was better than Konsa? You’re stupid

• 
  Sean (@Mint_Aero) reported 6 minutes ago

  @EE Possibly the worst customer service I have ever encountered, been led on for 2 weeks, had complaints closed without contacting me - different agents saying different things, including mis-information. Please advise your contact details for complaints, telephone, not 'email'

• 
  joseph erskine (@josepherskine3) reported 9 minutes ago

  @iemhans @England @EE Clearly never watched the last 6 months of him at Newcastle then did you because he was terrible

• 
  Letitia Samuels (@LetitiaSamuels) reported 9 minutes ago

  @EE I haven’t had mobile signal since Monday. Please can someone contact me to discuss.

• 
  Adam Brown (@adamgbrown) reported 10 minutes ago

  @EE Hi, I need help but unfortunately can't DM you. You have dispatched a router which needs to be stopped. Our property is in legal dispute, spent hours on the app trying to resolve this, but you sent it anyway.

• 
  Iain (@iainfrichardson) reported 15 minutes ago

  @EE @robbopalmer Would have to agree my mother switched so she could keep her landline etc Awful setup, inept customer service!

• 
  Sam (@DJSam_D) reported 20 minutes ago

  @EE is your online store down, can’t seem to make an order

• 
  Ⓒⓗⓐⓡⓛⓘⓔ Ⓜⓐⓨ (@charlottemyford) reported 21 minutes ago

  @EE hey, I seem to have been disconnected. I can't even call you to see why. I'm connected to a WiFi to send this message. Please help as I need my phone working.. Thanks. C

• 
  @chris51141091 (@chrisLp44) reported 23 minutes ago

  @England @EE None absolutely awful can only win 1-0 against new Zealand the stadium was really empty too