EE Outage Report in Merton, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at EE
EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Merton, Greater London, England
The most recent EE outage reports came from the following cities: Southwark, Ilford, Wandsworth, Croydon, City of London, Islington, London, Camden Town, Purley, Hammersmith, Ealing, Ruislip, Hackney, Worcester Park and Newham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Wi-fi | |
| Ilford |
||
| Wandsworth |
Total Blackout | |
| Croydon |
Internet | |
| City of London |
Internet | |
| Southwark |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Sam
(@Covey_75) reported
from
Islington, England
Lazy incompetent @DPD_U_K 🤬 Waited 3 days for a delivery from unhelpful @EE only for the useless courier to keep saying no one's in, poxy service!!!
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.
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GreenBadgeTaxi #SupportLondon
(@GreenBadgeE1) reported
from
City of London, England
@EE @bt_uk Why is there no mobile Internet or Reception on THE STRAND in London. I am struggling to take payment as On CAB PAYMENR SYSTEM which has EE sim in it. Many drivers facing issue with the Mast there will resolve this soon been owing since few months now
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Neil Higley
(@NeilHigley) reported
from
Royal Kensington and Chelsea, England
@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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Rizwan Ahmed
(@RizKundi) reported
from
Blackheath, England
@EE I am at Silvertown London E16 and your internet service is terrible since this weekend
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Dell Smith
(@HowardDellSmit1) reported
from
Tolworth, England
@EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.
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Faisal M
(@Faysal_noor) reported
from
London, England
@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Dan Flynn
(@DanWantsTech) reported
from
Twickenham, England
@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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shams
(@SaaShamsu) reported
from
Wandsworth, England
@Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected
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Rob Cockerton
(@bertie_cee) reported
from
London, England
@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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Matthew Sexton
(@matt_sexton) reported
from
Croydon, England
@Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.
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Angela Magny
(@AngelaMagny) reported
from
London, England
Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.
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T y k e
(@tykeharvey) reported
from
Worcester Park, England
@ee 5G is worse than there 4G it never blood loads anything
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.
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IanEastLondon
(@ianeastlondon) reported
from
City of London, England
I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.
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Matthew Sexton
(@matt_sexton) reported
from
Croydon, England
Frustrating that you can't disable voicemail on @EE digital voice landline phones. Causing no end of problems with elderly relatives who can't get to the phone before it activates...
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Techilovsky
(@jontechilovsky) reported
@EE your phone line is so frustrating. Doesn't recognise a data SIM phone number as one of your numbers so won't let me call the support number. So now I'm having to hold on the "buy a phone" option even though I know it's the wrong department.
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Kristina Mcluskey
(@KristinaMclusk1) reported
@EE I need help I'd Really love a McDonald's... But I'm thinking that's not what you meant but God loves a truer lol be safe
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:steve: counsell
(@stevecounsell) reported
@EE @EE data speed in the NN6 / Crick Northants area continues to degrade. Yesterday, download speeds were down to less than 500kbs (half a meg). When is EE going to spend some of the HUGE profits on fixing this? It's been a problem since Nov. 2019!
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Nick Price ⚒
(@NickPri40392240) reported
@EE just to let you know i can never get signal whilst in a foreign country, currently in Prague and get absolutely nothing even though i have text stating i can use my data in the Czech Republic
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Eternity
(@LewiWatkins) reported
@EE I’m guessing you’re receiving a high number of calls (currently on hold) because like us, lots of your customers have woken up to a massive phone bill for no good reason (because your pdf bills are awful). Adding insult to injury we took out new plans with you just recently 😔😢
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Remayn
(@RemaynOfficial) reported
@EE - I’ve been a customer of yours for over a decade, just called to discuss an upgrade and was told the BEST offer I could get is £3 knocked off the monthly cost of a new deal. For a customer of my level of loyalty I’m disgusted at how little that counts for.
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X
(@DyinginpainX) reported
Damnnn. Why is there never anyone to talk on @EE live chat. I’ve been trying for days now. They won’t speak to me over the phone because I’m not the account holder 😒
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jude wood
(@judiththomas4) reported
from
Cardiff, Wales
@SteveOrmerod @EE Damn! It was free in Feb but knew this was coming 😒
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Dave
(@davehoey81) reported
@EE Hi Russ, bottom line is that I raised a complaint, was told I’d get a call within 2 days and here we are 6 days later. Whether that is the social team, the CS team..I don’t care. If you are able, please **** someone to call me to discuss my complaint
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Ahsan Ahmed🇧🇩
(@Ahsan_CFC) reported
Dear @VodafoneUK, your 4G+ coverage is very poor compared to @ThreeUK in Luton. Once my contract ends I will switch to @EE.