EE Outage Report in Merton, Greater London, England
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The latest reports from users having issues in Merton come from postal codes SW20.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merton, Greater London, England
The most recent EE outage reports came from the following cities: London, Hackney, City of Westminster, Epsom, Southwark, Croydon, City of London, Kensington, Islington, West Wickham, Fulham, Hounslow, Richmond, Ruislip and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| Hackney |
Internet | |
| City of Westminster |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Anna Trela
(@TschesyaT) reported
from
Camberwell, England
@EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?
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saintbone7🦅🤍❤️ 🇬🇧 🇬🇭
(@TheoEshun) reported
from
Camden Town, England
@EE I’m having the worst customer service with you lot ever. All I get is Covid this due to Covid that. It’s absolutely disgusting the way I’m been treated😡 I can’t even get anyone to talk to. 1 hour 15mins still holding and then get cut off
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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Paul Harris
(@slowalloon) reported
from
Hounslow, England
@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY
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camisyfl
(@camisyfl) reported
from
Camden Town, England
If anyone has bought a phone fr @EE I would open it and check. Today my son received his brand new phone, opened it, and it was a plastic model phone!!!! Phoned @EE who told him he’s lying. I’ve been a customer of @EE for over 20 years, won’t b for much longer.
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camisyfl
(@camisyfl) reported
from
Camden Town, England
@EE Won’t b happening . Service is awful. Beat to change operator. Thank u
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Damien
(@Damien93) reported
from
Richmond, England
@EE my signal is awful today, whats going on?
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Ewan Stevenson ⛄️
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks
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Rehana
(@2020blahblah) reported
from
Ilford, England
@EE Hi. Please look into my DM tomorrow please regarding technical issue with EE perks website/reset password link not being sent to Me
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Lawen Lawko Karim
(@LawenLawko) reported
from
Croydon, England
Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud
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camisyfl
(@camisyfl) reported
from
Camden Town, England
@EE In fairness, they accused him of lying, very unhelpful and damn right rude. A complete joke in all honesty
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
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RichTea
(@ImRichTea) reported
from
Poplar, England
@EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Joneschris
(@manutdTOPFAN73) reported
This country is crap I worked in retail all my life and up till 15 years ago u had to answer phone in ten rings or could get fined by trading standards . Now they tale 10 ******* years to answer @EE employ some people with ur massive profits I charging 30 quid for wasting my day
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Andrew Harbot-Taylor
(@T_Northernbloke) reported
Have to say I'm really disappointed in @O2 and their 4g Internet connections, just missed an important work call not being able to connect @KnowsleySafari. Never had these issues eith @EE
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Scott Gormley
(@Scottgormley4) reported
@VodafoneUK 2 weeks left on my phone contract. Have contacted many time the last 4 weeks to find the right renewal deal. Am being told by advisors 2 go 2 @EE or @TheO2 as 'New customer' deals elsewhere can't be beaten. Or to come back in a few months when the deals are better.
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me
(@ShaneBoz76) reported
@EE This summer if I can save enough money I will be leaving EE, signal gets worse & price just gets higher.
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David drury
(@davidvikingflag) reported
@EE why no internet on mobile very poor happening too often . Looks like goodbye
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James Sutton
(@jamesbwfc) reported
@EE hi, tried to check my data usage via the usual web link but getting 'You don't have permission to access this resource.' is there a current issue?
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Luke
(@LukeDone) reported
@EE why does it seem to take days to respond to paying customers that are all having trouble with your network? I contacted you yesterday and haven’t been acknowledged
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Craig Richmond
(@CraigRi34493206) reported
14 days with out Internet in the house @ee says its line problem bt open reach but they say its a problem with @ee with cards or some pish it does not get fixed to they will find them one less customer on inter etc and phone
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MOYLANLIES.
(@iansmit58861933) reported
@EE hi got my sim today and your agent can’t help me she says that I have a business account?? I have a 5g £10 a month account? I think that I need to cancel my EE contract.
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Joneschris
(@manutdTOPFAN73) reported
@EE Am on phone to customer service when they answer holding for a while now but feel a bit robbed all these problems an u still want 40 quid bill this week @TalkTalk dm me best deal u can do on fibre pls 40 a month too much for me when it costs me 80 quid with drop outs play poker