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EE outages and service status in Merton, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Merton, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Sep 16, 11:38 AM GMT+1.
  • 71% Internet (71%)
  • 18% Total Blackout (18%)
  • 12% Phone (12%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Croydon, Wandsworth, Hammersmith, Kensington, and Mitcham.

CityProblem TypeReport Time
Croydon Internet 2 days ago
Croydon Internet 7 days ago
Croydon Internet 7 days ago
Croydon Total Blackout 9 days ago
Wandsworth Total Blackout 10 days ago
Hammersmith Phone 11 days ago

Nearby cities with recent reports

Croydon

3 recent signals

2 days ago

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • maryyasmine
    #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported from Kensington, England

    Why is my 5G not working ffs fix this @EE

  • lcallis
    Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

  • agustin
    Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • sandy118118
    S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

  • NeilHigley
    Neil Higley (@NeilHigley) reported from Royal Kensington and Chelsea, England

    @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

  • DanGinBrown
    Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England

    @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

  • rochanajackson
    Rochana Jackson (@rochanajackson) reported from Camberwell, England

    @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

  • VeenaPa42103967
    Veena Patel (@VeenaPa42103967) reported from Croydon, England

    @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

  • owodeone
    Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • EwanJStevenson
    Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

  • MattBondVocal
    Matt Bond (@MattBondVocal) reported from Camberwell, England

    In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

  • RaviDheer
    Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

  • cmaso21
    Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • olgabudimir
    Olga (@olgabudimir) reported from Wandsworth, England

    Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

  • wanderlaurst
    lauren (@wanderlaurst) reported from Wandsworth, England

    @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

  • TaniaTells
    Tania Hinds (@TaniaTells) reported from Lambeth, England

    @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

  • MrNickSwan
    Nick Swan (@MrNickSwan) reported from Richmond, England

    @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

  • Robinhio84
    Rubén Taluja (@Robinhio84) reported from Camberwell, England

    Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

  • gothtink696
    Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

  • Stephen_Tilney
    Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilCoyne
    Phil Coyne (@PhilCoyne) reported

    @EE I've already done that and been referred to the Ombudsman and given £40, leaving me with a phone that doesn't work with two years left to pay. Doesn't seem like you have taken it very seriously, especially considering the flags on my account that all advisors should be aware of.

  • Cadisbikes
    Emma-Jane 🇬🇧 (@Cadisbikes) reported

    @LeilaniDowding @EE This has been forced on my father. So the power goes out, he lives in the middle of nowhere, no mobile phone signal unless he treks out into a field and up to the highest point,.perfect for a man in his 80s. Easy target for thieves, cut power, no 999 can be rang.

  • mr_ed_peters
    Ed Peters (@mr_ed_peters) reported

    @LeilaniDowding @EE The old PSTN network is being phased out (copper wires, low voltage old school telephones) as I recall. The phones you're thinking of won't be around much longer. Unless someone tells me otherwise.

  • LeilaniDowding
    leilani dowding 🌸🚜 ☮️ (@LeilaniDowding) reported

    @mk_hostile17 @EE Ok. Broadband then. That goes down in a power cut

  • ian_wardell
    Ian Wardell (@ian_wardell) reported

    @EE It's not an EE phone. It's a Xiaomi Redmi 9 bought from Amazon. Why tell me to ring 150 if that number only works for EE phones? And as I said, it doesn't work, I tried around 20 times.

  • wxmsmith
    Neal (@wxmsmith) reported

    @EE please provide a contact link or phone number to discuss my mother’s account with you (I am on the account). Your website is no help

  • Lizzyzsu
    Lizzy (@Lizzyzsu) reported

    @EE ‘Oh you have to personally cancel it’ I was told then after paying for 3 more months of EE while on a Canadian sim & not even using EE. That’s why I’m so intent on doing it now but you make it purposefully difficult!!

  • loisgriff_
    beth (@loisgriff_) reported

    @jonesaw @EE I just called. We the masses are broke in my area, so they are going to get fixed. So, could be without service for a few days or hours.

  • stuuk11
    stuuk1🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stuuk11) reported

    @LeilaniDowding @EE No idea Leilani. My elderly mother in law had issues last month with her virgin media line. It was down for 4 days, luckily she only lives around the corner.

  • TheDealEnvoy
    À𝕓á𝕪ọ̀𝕞í (@TheDealEnvoy) reported

    🚨 Scam alert. Be careful out there. Hackers are getting really sophisticated. Just had an unsolicited call from 01438 989236 claiming to be @EE customer service. Sounded professional. Said they had a promotion that would bring my monthly bill down. Asked for my last name, then said I’d get a code from @EE and should read it out to “verify” I was the account holder. Checked the number that called and the number that sent the text. Instantly knew it was a scam. Called @EE myself on the official number and reported it. Never give anyone a code sent to your phone. Hang up and call the company directly.