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EE Outage Report in Merton, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merton, Greater London, England 08/16/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merton, Greater London, England

The most recent EE outage reports came from the following cities: London, Croydon, Southwark, Hammersmith, Poplar, Lewisham, Streatham, Islington, Harringay, City of Westminster, Hackney, Leyton, Hounslow, Tower Hamlets and Bermondsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomSouthwark Phone
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • HarryHardy91 petrolheadharry (@HarryHardy91) reported from Bromley, England

    @ee down again ? Not able to make any calls or internet

  • EatOutLots Lydia Pluckrose (@EatOutLots) reported from Camden, England

    Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?

  • rtkosha radz (@rtkosha) reported from Stratford, England

    @EE my network isn’t working well today at all, can’t seem to stream any sort of content :(

  • mandyphin28 Mandyphin28 (@mandyphin28) reported from Camberwell, England

    @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

  • doberguy53 Matthew 🇬🇧 (@doberguy53) reported from Paddington, England

    @ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • kerrylou94 Kerry Harrison (@kerrylou94) reported from Southall, England

    @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

  • RizKundi Rizwan Ahmed (@RizKundi) reported from Blackheath, England

    @EE I am at Silvertown London E16 and your internet service is terrible since this weekend

  • RaviDheer Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

  • bertie_cee Rob Cockerton (@bertie_cee) reported from London, England

    @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

  • ianeastlondon IanEastLondon (@ianeastlondon) reported from City of London, England

    I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.

  • gothtink696 Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

  • VeenaPa42103967 Veena Patel (@VeenaPa42103967) reported from Croydon, England

    @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

  • r_condy Ryan (@r_condy) reported from Camden Town, England

    @ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.

  • israel63 ELN 🇧🇷🇯🇵🇮🇱🇬🇧 (@israel63) reported from Poplar, England

    @EE What stress is listing with EE customers service

  • KarenPurvis123 Karen Purvis (@KarenPurvis123) reported from Paddington, England

    @EE You have totally wasted my time and cost me more money. I have been a loyal customer and I am a very unsatisfied customer today!

  • stevejax2003 Steve N (@stevejax2003) reported from Eltham, England

    @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

  • tykeharvey T y k e (@tykeharvey) reported from Worcester Park, England

    @ee 5G is worse than there 4G it never blood loads anything

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Camberwell, England

    @EE You might be losing a customer this year…

  • RaviDheer Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • beanz2809 JillyBeanz 💕 (@beanz2809) reported

    @EE where would I find out about any outtages please? Had no signal for over a week now, and neither do my colleagues. I’m using my phone for work purposes and calls cannot be made or received nor connection to the internet. Many thanks x

  • GNU_Dinux Dinux (@GNU_Dinux) reported

    @EE Hi Olivia, how does network usage increase by 10% in a year? Do EE have any stats to back that up? I know you just work the social media, so my question also applies to you - will they increase your salary? Or are they just thieving for 'profits'. 10% is just a ridiculous amount.

  • DJMorganYORKS David Morgan (@DJMorganYORKS) reported

    @EE you're increasing my mobile bill by CPI inflation +3.9% every year...because Ofcom is stopping you doing things like this without allowing me to cancel after 1 June 2022. @bt_uk morally bankrupt Don't be fooled people. Take your business elsewhere. #inflation

  • Kezbat79 Kerry Small 🇺🇦 (@Kezbat79) reported

    @beanz2809 @EE I’m with sky and I’ve got no service but my husband and son do?!? Weird x

  • Michael57690152 Michael Armstrong (@Michael57690152) reported

    @EE such a pity that I’m being forced to leave and get another cheaper deal elsewhere because you won’t price match or come closer to anyone else, poor really especially when I’ve just had your employee going on about your awards that you have won the last 8 years lol

  • SDonatta S. D. Onyango 💙 🖤🤎RNatlarge #ProtectNurse (@SDonatta) reported

    @virginmedia The link is telling me there are no issues while 150 tells me there is an issue that you have been working hard at for hours to resolve! I know there are issues because it's @EE to the rescue at this stage

  • heidim76 Miss Paddles🐬 (@heidim76) reported

    Not great timing of @EE to send an email saying their prices are going up, whilst their service is down!

  • amberplustwo_ Amber Louise (@amberplustwo_) reported

    Hey @studentbeans I’m still waiting on a response as to why my discount didn’t work on @EE contract. They told me to email you for help and you’d be able to verify it with them but your email response told me to do it online.

  • fi_tonic T O N I C 🇺🇦 (@fi_tonic) reported

    @EE just the 9.3% increase, my service hasn’t gotten 9.3% better but who cares? Definitely not EE.

  • jmpschooley James Schooley (@jmpschooley) reported

    @EE Hi Helen, yes unfortunately I am having the same issues today.