EE Outage Report in Merton, Greater London, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Merton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Merton, England
The most recent EE outage reports came from the following cities: Croydon, London, Redhill, Hayes, Wandsworth, Leyton, Hammersmith, Weybridge, City of Westminster, Paddington, Camden Town, Hounslow, Ilford, Poplar, and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 10 minutes ago |
|
London
|
Phone | 1 hour ago |
|
Redhill
|
Internet | 8 hours ago |
|
Hayes
|
Internet | 22 hours ago |
|
London
|
Wi-fi | 22 hours ago |
|
Croydon
|
Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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James (@jfkent93) reported from Wandsworth, EnglandReally disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....
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𝕆𝕞𝕒𝕣 (@BeingOmarFaruk) reported from East Ham, EnglandThanks @SkyUK to add extra 10GB. Haven’t received anything from mine network @EE which is really bad. Not even any singel stay safe text from you guys.
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Felicia Thandie (@Felicia_Thandie) reported from Camberwell, England@EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt
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Amanda (@amandab_UK) reported from London, England@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported from Hammersmith, England@EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour
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Ben Fisher (@BenFisherCT) reported from Islington, EnglandWe’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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🍋 (@mouseldn) reported from London, England@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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Radh (@radhthefirst) reported from East Ham, England@EE Hi Jo, I didn't no. Am currently on a SIM only with yous, phone was bought as a PAYG. If I try using My EE, it advises me that the phone isn't linked to my phone number. It asks me to call in, but cust service desk just redirect to the website.
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Kylie Ainslie (@DrKAinslie) reported from Islington, EnglandYou know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Matt Lawley (@mattlawley703) reported from Croydon, England@EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls
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Christian Rasmussen (@apoltix) reported from Camden Town, England@virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨
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Brad (@bradders2203) reported from East Ham, England@Ofcom I really need help with an issues that has been going on with @EE fir months now. I have been paying for a server e that is barely working in my area and not been offered any part of my bill money back even when I’ve asked. I have had to resort to moving networks....
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KatyHughes🖤 (@KatyJaneHughes) reported from Poplar, England@EE hi , I am looking to upgrade could someone help me please Thanks
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Brad (@bradders2203) reported from East Ham, England@EE so I’ve just spoken to one of your representatives, seemed like she couldn’t give a flying **** about my continuing issues with your services! Off to @VodafoneUK it is #nonetwork #ripoff #avoid #byebye
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Hewete Haileselassie (@Hewete) reported from Paddington, England@EE Help! My SIM is no longer provisioned so I'm completely cut off. This after the wrong phone was delivered to me. And several lengthy calls to customer service with no joy. I've been with Orange and now EE since 2002.
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Andy Smith (@SmudgerAndy) reported from Lambeth, EnglandHi @EE please get in touch ASAP to help resolve this request 👇
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Claire Champion (@Champion3Claire) reported from Bromley, England@EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou
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Hewete Haileselassie (@Hewete) reported from Paddington, England@EE I've just been cut off from my second customer service call of the day (after 21 and 14 mins respectively) I'm requesting an e-sim. New dual sim phone arrived today but apparently I need an e-sim. Please help as even with data calling I don't get good coverage at home.Thanks
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Christopher Golds (@chrisgolds) reported from Lambeth, England@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Theresa Godly (@GodlyTheresa) reported from West Molesey, EnglandThank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Urban Pariah (@UrbanCityRider) reported@LeGripperayJ @EE Giffgaff is rubbish and slow for data. What is the point of an 80GB goody bag if most of the time it trickles down at 1.5Mbps?
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david farr (@davidfa80009841) reported@EE why is the new app so terrible, no way near as easy as the old app to navigate and constantly fails?
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Kristine Green (@krispygreen84) reported from Grimsby, England@EE is the app down? Been trying to log in since this morning and it’s just not having it
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Will (@WB_NUFC17) reported@England @BukayoSaka87 @EE Embarrassing, let the country down. only gave him it to cheer um up
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Simon Gould (@simong35) reported@England @BukayoSaka87 @EE Wtf! Why?
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SM-B (@Sminkachu) reported@EE Er no, it's now TWO weeks without service.
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Bob Millington - Hyperstereoscopic (@Bob__DM) reported from Dundee, Scotland@EE Hi, are there problems in DD1? My broadband has gone down multiple times today.
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Martin (@Mdj1960) reported@EE @ThisFanGir1 @GoalClick Bloody awful service from you. You have added a data package to my account which I don’t want and have no need for
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Liam 🇨🇴 (@LiamRhodes23) reported@England @BukayoSaka87 @EE Any explanation as to why? Poor stats and can’t think of any standout performances from him.
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Mel Brooker 🐝 (@MelJBroo) reportedHey @EE are there issues in the Hull area as signal is all over the place.