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EE outages and service status in Merton, England

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Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Merton, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Aug 27, 8:46 PM GMT+1.
  • 58% Internet (58%)
  • 21% Phone (21%)
  • 16% Total Blackout (16%)
  • 5% E-mail (5%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Croydon, Hammersmith, Kensington, Mitcham, and Wandsworth.

CityProblem TypeReport Time
Croydon Internet 16 hours ago
Croydon Internet 2 days ago
Hammersmith Internet 4 days ago
Hammersmith Internet 4 days ago
Croydon Total Blackout 5 days ago
Kensington Phone 8 days ago

Nearby cities with recent reports

Croydon

3 recent signals

16 hours ago
Hammersmith

2 recent signals

4 days ago

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • carboncoach
    Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, England

    Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

  • thebrownmayn
    Walee (@thebrownmayn) reported from Merton, England

    @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

  • NeilHadley2
    CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England

    @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

  • _beckid
    ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • tommygilchrist
    🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • ThatMichaelW
    Michael Wilkinson (@ThatMichaelW) reported from Camberwell, England

    From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

  • jimmyb01
    Jimmy (@jimmyb01) reported from Merton, England

    @EE is MyEE down? Can’t log in on app or website

  • VeenaPa42103967
    Veena Patel (@VeenaPa42103967) reported from Croydon, England

    @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

  • dknights
    Richard Knights (@dknights) reported from Wandsworth, England

    @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

  • EwanJStevenson
    Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

  • linziehunter
    Linzie Hunter (@linziehunter) reported from Camberwell, England

    @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

  • angegillis
    Andrea Gillis (@angegillis) reported from Lambeth, England

    @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

  • Robinhio84
    Rubén Taluja (@Robinhio84) reported from Camberwell, England

    Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

  • tonywiseman1976
    Tony Wiseman (@tonywiseman1976) reported from Camberwell, England

    @EE You might be losing a customer this year…

  • bostoed0624
    Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • sandy118118
    S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

  • gauravleo7
    TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

  • mandyphin28
    Mandyphin28 (@mandyphin28) reported from Camberwell, England

    @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

  • Laura_Rads
    Laura 🐐 (@Laura_Rads) reported from Wandsworth, England

    @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

  • gary2323
    G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @EE Is online chat not working

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sandiewg
    sandie wilson-greene (@sandiewg) reported

    @EE when are you going to fix the pathetic coverage in Edinburgh? Since BT got their grubby paws on EE huge dead spots have appeared. Don’t text me to say I’ve got super 5G when I can’t even get 4 🙄

  • SarahGrimshaw_x
    Sarah Grimshaw (@SarahGrimshaw_x) reported

    @EE Day 2 of broken Smart Hub. No Internet, WiFi for tv or landline. Can’t work from home. 2 hrs on the phone yesterday, used my call back so can’t use again. Engineer only due Tues. Hoping it’ll be fixed or we’ll be waiting days again. I assume our next bill will reflect this?

  • shikariunite
    mṽsh (@shikariunite) reported

    Ever since moving from @EE to @VodafoneUK I've had 0 issues with my connection in my area, unlike EE.

  • Diabijoux
    Diana (@Diabijoux) reported

    @EE I do really need your help my husband had a cardiac arrest while on holiday in spain Valencia area and the phone is with my husband contract. Can you please help me with more roaming to deal with our insurance and call the flight company. Please 🙏.

  • loisgriff_
    beth (@loisgriff_) reported

    @jonesaw @EE I just called. We the masses are broke in my area, so they are going to get fixed. So, could be without service for a few days or hours.

  • Gilbert_36174
    gilbert (@Gilbert_36174) reported

    @EE Still waiting to be sent a new code for this offer. 3 phonecalls, reaching out on here - nothing. Been with @ee since the days of Orange, family plan, valued customer- not for much longer. What a let down.

  • Ian_Maitland
    (@Ian_Maitland) reported

    @EE You just leave it to me, the paying customer with no service. I’ll get right on it as soon as I have a signal.

  • hiegleah
    🇺🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿Hàìghlèàgh Winslade BA BA MRes (@hiegleah) reported

    @EE Hello I tried it in the Mifi I bought which is tied to a particular network it don’t work I put it in my iPhone it works that will do because I don’t have any broadband fibre optic ATM and am using my iPhone to connect to the internet as my Sky sim lost connectivity.

  • RaPiDkIlLzZz
    Alex Burns 🇬🇧🇬🇧🇬🇧 (@RaPiDkIlLzZz) reported

    @CharlesSav66 @EE Its a nightmare thr money they make out of us and the app if terrible, like hokng bavk in tome to when apps used to be bad tonuse

  • steveon7
    Steven O'Neill 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@steveon7) reported

    @EE Wasn't just mine was a few of ours phone not working