EE outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Hammersmith, Croydon, Mitcham, Wandsworth, Kensington, and Purley.

City	Problem Type	Report Time
Hammersmith	Internet	1 day ago
Croydon	E-mail	2 days ago
Croydon	Internet	2 days ago
Hammersmith	Internet	3 days ago
Hammersmith	Total Blackout	5 days ago
Croydon	Phone	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Adrian Bradley (@adebradley) reported 5 minutes ago from Croydon, England

  Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 5 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  Ewan Stevenson (@EwanJStevenson) reported 15 minutes ago from Lambeth, England

  @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 23 minutes ago from Croydon, England

  @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

• 
  Michael Wilkinson (@ThatMichaelW) reported 25 minutes ago from Camberwell, England

  From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

• 
  Shannon/Sharon (@duffshan) reported 26 minutes ago from Camberwell, England

  @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

• 
  Ana Escudeiro (@escudeiro_ana) reported 27 minutes ago from Lambeth, England

  @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

• 
  Veena Patel (@VeenaPa42103967) reported 28 minutes ago from Croydon, England

  @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

• 
  Tony Wiseman (@tonywiseman1976) reported 29 minutes ago from Camberwell, England

  @EE You might be losing a customer this year…

• 
  Matias Cervi (@Tute) reported 33 minutes ago from Lambeth, England

  Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

• 
  Mandyphin28 (@mandyphin28) reported 37 minutes ago from Camberwell, England

  @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 37 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  Ana Escudeiro (@escudeiro_ana) reported 41 minutes ago from Lambeth, England

  @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

• 
  Yang Xu (@bostoed0624) reported 43 minutes ago from Croydon, England

  @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

• 
  Neil Higley (@NeilHigley) reported 44 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  CFCHadders (@NeilHadley2) reported 45 minutes ago from Kingston upon Thames, England

  @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

• 
  Agustin Pesciallo (@agustin) reported 52 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Matthew Barber (@Matt_Barber4500) reported 55 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  paul massey (@mass1976p) reported 56 minutes ago from Kingston upon Thames, England

  @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

• 
  CharlieH 💙 (@MissCharlesV) reported 58 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Forgottengirl078 (@forgottengirl78) reported 6 minutes ago

  @EE This link is useless as it is the one I have been using only to be fobbed off and lied too. I want to speak to someone who can sort things out. Just one person who can successfully deal with the complaint of human incompetence. Who is a manager or head of complaints?

• 
  Stu Spiller (@TheRealSpiller) reported 7 minutes ago

  @MarkyTalk @EE Signal was non existent in doniford last week, feels like somethings changed

• 
  Fung (@androidfung) reported 10 minutes ago

  @EE Is it that that difficult to enable the BB service? Contact signed a month ago. Received can connected the router to the modem last week. But the activation is delayed for 2 weeks because you have to wait for @WeAreOpenreach to do something.

• 
  Omegamanuk (@Omegaman_uk) reported 15 minutes ago

  Dear @EE what’s the point of me accepting a contract renewal over the phone if you neither progress it, nor advise me of any issues? I’m making all the calls and getting no real answers here.

• 
  Fadi F. (@FadiFaysal) reported 19 minutes ago

  @MarkyTalk @EE Share your sentiments Mark. Been with them since Orange days. Been absolutely horrible with moving homes that they moved me to BT & now I can’t even go back to EE where all my other mobile phones etc… are. Ongoing since July 6th & no hope!! Brag bout being best co 25 times!!

• 
  Abdullah lodhi (@alodh15) reported 20 minutes ago

  @EE @EE @WeAreOpenreach Still without any broadband, no Internet connection and its coming upto 3 months. Absolutely terrible. No one has any idea of when it will be fixed. There is so much miscommunication between EE & openreach, its the customer's who suffer!

• 
  Math (@inlandtaipan1) reported 20 minutes ago

  @EE Its the same almost every day. There is no technical issue, it’s purely down to your lack of investment in coverage. Bills go up, coverage never improves. The UK has the worst 5G infrastructure investment in Europe.

• 
  JT100 💙 (@JT100_London) reported 21 minutes ago

  @EE hello, I was sold EE by BT 2 years ago and have had no reception since then so I can’t phone you. I had a text saying my contract ends 6/8, just requested PAC and says works from 29/8. Please help or tell me how I can get help but can’t phone. Thanks

• 
  Chris1011 (@Chris101119) reported 22 minutes ago

  @MarkyTalk @EE Pretty much same m8 I been with them for over 20 years and feel deals are getting crap plus now the way they split payment between plans and device is terrible as shows on credit rating as a new loan impacting credit score

• 
  Lu 🎙⚒️ (@recklesslntent) reported 25 minutes ago

  @EE my dad is calling g about his contract and reducing the price of this. I understand due to RPI and being out of contract the price has gone up. But why is he being asked about Netflix and almost a weird focus on this rather than focusing on the issue which is finding an upgrade price that is lower. The agent then focused on cableing which dad has explicitly said he doesn’t want My dad has had a stroke - his vulnerability was not addressed or empathised with once during the call I understand we are supposed to be kind and pleasant on the phone but the agent you have in retentions who spoke to him was not listening, hiding behind process and utterly incompetent