EE Outage Report in Merton, Greater London, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Croydon, London, Tower Hamlets, Wandsworth, Greenford, Hammersmith, City of Westminster, City of London, Thornton Heath, Hounslow, Camden Town, Waltham Forest, Redhill, Hayes, and Leyton.

City	Problem Type	Report Time
Croydon	Wi-fi	16 hours ago
London	Phone	21 hours ago
London	Wi-fi	1 day ago
London	Internet	2 days ago
Tower Hamlets	Phone	2 days ago
London	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  John Robinson (@jr_svb) reported 5 minutes ago from Islington, England

  Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.

• 
  The Burtons (@smartpicsuk) reported 9 minutes ago from London, England

  @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

• 
  itsmenaaz (@naazalii) reported 10 minutes ago from Poplar, England

  @EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G

• 
  🎄 Barnaby and Chris 🎄 (@AmbroseBarnaby) reported 12 minutes ago from Richmond, England

  @EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby

• 
  Lochlann (@Lochlanndg) reported 15 minutes ago from Stratford, England

  Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent

• 
  Mr P (@adrian_pennelli) reported 15 minutes ago from Croydon, England

  So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice

• 
  Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported 18 minutes ago from Lambeth, England

  @dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.

• 
  holly (@ANOBRAINHOLLY) reported 20 minutes ago from Hounslow, England

  hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

• 
  peter (@peter33266430) reported 29 minutes ago from Hillingdon, England

  @EE EE have completely messed up my bill again I just can’t believe it’s dressing me out , £129 for 1 month when I have unlimited minutes unlimited txts and unlimited Data I rang customer service she’s confused aswel so I don’t know what to do

• 
  KG (@kerem6okce) reported 36 minutes ago from Hackney, England

  He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.

• 
  Ian Davies (@TheMist1701) reported 36 minutes ago from Spelthorne District, England

  @EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.

• 
  Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported 38 minutes ago from Lambeth, England

  @dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge

• 
  itsmenaaz (@naazalii) reported 38 minutes ago from Poplar, England

  @EE I called up and they said there was problems with my area. They will solve it it’s been 24 months now and there had been times where they have compensated me. However majority of the time I have been given false promises and been lead on

• 
  Taimour (@Taimsss) reported 41 minutes ago from Camberwell, England

  @EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #

• 
  Coopers Coffee Bar (@CoopersCoffee) reported 42 minutes ago from Hillingdon, England

  @EE Help I can’t get travel data pass to work online 🙄 & your offices are shut

• 
  veronique enright☀️ (@Veronique7) reported 46 minutes ago from Esher, England

  @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

• 
  David (@David25892) reported 51 minutes ago from Lambeth, England

  @EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.

• 
  🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported 54 minutes ago from London, England

  .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

• 
  dominnique karetsos (@DKaretsos) reported 54 minutes ago from Richmond, England

  @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

• 
  Stu (@StuLaws_) reported 58 minutes ago from Hillingdon, England

  @EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nuss (@N21PZ) reported 8 minutes ago

  @EE can you sort out your WiFi calling please!!!! I just missed an important gp call because of your stupid service! It was working fine in the morning but suddenly your service just dropped! Don't blame it on my WiFi because my work phone has @VodafoneUK and it works fine!!

• 
  Nuss (@N21PZ) reported 9 minutes ago

  @EE what is going on when the ee wifi calling! I see that there are 2 bars only on my phone (usually I have no reception so I use wifi calling) but now because I have 2 bars but still no connection so I missed my gp appt call. Stick to providing the service you can provide.

• 
  David (@dpbrewer7) reported 11 minutes ago

  @EE why is wifi calling not working? Teying to run a business here

• 
  Sukhy Kaur (@SukhyK) reported 14 minutes ago

  @EE still no signal .....this is becoming a regular occurrence. Please can you provide an update

• 
  Irish Guy 🇮🇪 (@Irishguy6647) reported 18 minutes ago

  @EE I'm a man and proud to be one and all the masculine traits that go with it,I also treat everyone not just women the way I would expect to be treated myself, not all men are potential monsters so stop putting out divisive comments.

• 
  Mark Dixon (@markdixon100) reported 18 minutes ago

  @EE wifi calling down, AGAIN!

• 
  Alice Jolley 🌺 (@alicejolley12) reported 19 minutes ago

  @abbiecops @EE I ended up having to pay a bill of nearly £300 because my phone was stolen and someone spent all that on the Google Play store! Google said it wasn’t fraud so EE said I had no choice other than to pay 🫠 have a look at your bill statement cos 1.8k WTF

• 
  Martin Murphy (@martinscouse) reported 24 minutes ago

  @EE @SamsungUK WiFi calling and connection issues since updated phone yesterday. Some research saying this is a known issue? I've tried the usual, on/off/sim out/ clear cache/ do the hokie cookie/ put a finger in your ear Still no joy Any advice please?

• 
  Kyrée (@ferranholic) reported 25 minutes ago

  @lizzychapman23 @EE Ya they do it all the time. Apparently you have to call up 30 days before the end date to cancel. That don’t make any sense to me at all.

• 
  jodie 🧣 (@jlb26_) reported 28 minutes ago

  @abbiecops @EE how on earth do you justify nearly £1.8k added to your bill with NO reason or explanation??? that seems like a pretty hefty amount to just charge without explaining, what the literal **** 😳 unless you’ve been making phone calls to mars this doesn’t add up