EE outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Croydon, Hammersmith, Wandsworth, Kensington, Surbiton, Richmond, and Kingston upon Thames.

City	Problem Type	Report Time
Croydon	Internet	12 hours ago
Croydon	Internet	16 hours ago
Hammersmith	Internet	17 hours ago
Hammersmith	Wi-fi	18 hours ago
Hammersmith	Wi-fi	18 hours ago
Hammersmith	Wi-fi	18 hours ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Jonny Pugsley (@jonathonfp) reported 2 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  Lucy Callis (@lcallis) reported 9 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

• 
  Zarra Okumephuna, LLM. (@okumephuna) reported 10 minutes ago from Camberwell, England

  @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

• 
  Matt Bond (@MattBondVocal) reported 13 minutes ago from Camberwell, England

  In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

• 
  Steve Murrell (@mobiasstrip) reported 15 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  Dave Ahern (@CorkGourmetGuy) reported 15 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Deborah Brown 🇪🇺 (@Streethats) reported 15 minutes ago from Hammersmith, England

  @EE morning... can't login to my account... any issues?

• 
  ✈️ B (@_beckid) reported 18 minutes ago from Croydon, England

  @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

• 
  Dave Ahern (@CorkGourmetGuy) reported 19 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  mark garratt (@markjg65) reported 22 minutes ago from Camberwell, England

  @EE the mobile signal is very poor and sometimes non existent in SE24 currently

• 
  sandra oneill (@sandraspeccy) reported 37 minutes ago from Hammersmith, England

  @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

• 
  Chris Mason (@cmaso21) reported 42 minutes ago from Lambeth, England

  @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

• 
  Ewan Stevenson (@EwanJStevenson) reported 42 minutes ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 46 minutes ago from Croydon, England

  @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 49 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  T y k e (@tykeharvey) reported 53 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  Ewan Stevenson (@EwanJStevenson) reported 53 minutes ago from Lambeth, England

  @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

• 
  gillian nichols counselling (@NicholsGillian) reported 55 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  gillian nichols counselling (@NicholsGillian) reported 56 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  James Meredith (@Jamesmeredith) reported 56 minutes ago from Camberwell, England

  @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sean hgxn (@sean8lfc) reported 5 minutes ago

  @EE @Anarchy_Jim Trying to get around rural Italy when this went down, luckily after an hour we found a spot with wifi. Now to figure out how we contact our Airbnb without any network cover :) awful

• 
  Chris TheLurch Saunders 🌶 (@Thelurch) reported 7 minutes ago

  @cpfcjc Wow! Such denial! Unbelievable. Go to @EE like we did. The @O2 staff in that shop are encouraging everyone to defect to EE as they are so fed up with people complaining about no signal in the town.

• 
  'Honest' JonWilliams (@honestjon74) reported 9 minutes ago

  I’m so glad I’m out of contract with @EE finally!!!!! Never in my life have I seen a company go downhill so rapidly over the last few years. Can’t use apps if I’m not at home connected to wifi. Any good network in Pembrokeshire??? Please do NOT respond EE. I don’t care.

• 
  JC (@jaykona3670) reported 10 minutes ago

  @EE Tried that and end with a text message service that I have already been through about 4 times with no success. I was given no option to talk to a guide, the call just hung up at the end. I can’t book an engineer as the link provided by the BOT will not load.

• 
  KettchUK (@KettchUK) reported 11 minutes ago

  @TomTugendhat @O2 @EE Don't worry, the private sector will be along any moment with that investment you said they'd be putting into the network decades ago.

• 
  Natalie Marchant (@taliena) reported 14 minutes ago

  @EE @_nicks_tweets You are having issues with roaming. My husband and I can’t use our SIMs in Austria either. Can’t call as no signal

• 
  Angelique 🎵🇬🇧🇫🇷☮️ (@Angieeclectic) reported 14 minutes ago

  @TomTugendhat @O2 @EE You're right. I never have trouble with reception in France. BUT Tom if you ever had to deal with French telecommunications companies you would quickly realise our own EE/BT customer services are far better.

• 
  Dexter Morgan VI (@DextersDesciple) reported 16 minutes ago

  @EE anyone else think their website and app is garbage. Rarely ever works. Was thinking of moving my broadband to them but can’t be arsed now

• 
  James (@James62876216) reported 19 minutes ago

  @TomTugendhat @O2 @EE 14 years in power and it wasn't a problem then?

• 
  Chloe 🪐🫧⚡️🪩✨ (@Chloe_DEathx) reported 20 minutes ago

  @EE I rang on the 6th and told you when the issue for me first started - it’s not just today I can’t connect. I pay a lot every month for the “plus” service for the abroad element and it’s not worked for almost two weeks