EE

EE Outage Report in Merton, Greater London, England

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The latest reports from users having issues in Merton come from postal codes SW20.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merton, Greater London, England 02/23/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merton, Greater London, England

The most recent EE outage reports came from the following cities: Croydon, City of Westminster, Tower Hamlets, London, Ilford, Southwark, City of London, Poplar, Hampstead, Ealing, Camden Town, Hammersmith, Hackney, Harringay and Bromley.

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City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomCity of Westminster Internet
United KingdomTower Hamlets Internet
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • Lynseym247 Lynsey (@Lynseym247) reported from City of London, England

    @EE 😂 ffs, I’ve done the same journey for 11 years using your network & using the same trains as Southeastern are cheap and don’t replace them. It’s your reception that’s gone to 💩 over the past few weeks so please don’t insult my intelligence with this rubbish!

  • kearneykd Kieran (@kearneykd) reported from Brentford, England

    @EE As a local resident it means my @EE service is awful, which I'm reminded of every time I walk past the stadium and see EE plastered all over it. It took 20 minutes for my first tweet to send. Absolutely terrible. Kieran (not Keiran)

  • sindsind05 Sind05 🇬🇧🇬🇧🇬🇧 (@sindsind05) reported from Southall, England

    @ComplaintEE @EE You don’t need to be representing this company with this sarcastic tone. Lucky my problems were fixed. Shame you can’t be though !

  • tpotter2890 Timothy Potter (@tpotter2890) reported from Kensington, England

    Another awful day of disrupted broadband service from @EE in central London. I suspect the excuse today will be the weather.

  • jonohall1984 Jono (@jonohall1984) reported from Camden Town, England

    @EE Oh no. It was actually a compliment. No one else on other networks was getting a signal at Wembley but I was.

  • TS7Track16 G(ay) | in the end in wonderland, we both went bad (@TS7Track16) reported from Hillingdon, England

    why are @EE down again

  • ashleyhaase0 AH (@ashleyhaase0) reported from City of London, England

    @EE Im not sure if you could be of any assistance Suzie. I’ve already spoken to 3 of your colleagues yesterday who found it impossible to help me.

  • borstalgran barbara welford (@borstalgran) reported from Camden Town, England

    Look out for a very good phishing, ostensibly from @EE, very effective. Even drop down menus work.

  • crabrc Rob Crabtree (@crabrc) reported from Lambeth, England

    . @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2

  • jonathancreaser Jonathan Creaser (@jonathancreaser) reported from Richmond, England

    No @EE service in #teddington at the moment. My phone says 'emergency calls only'

  • dmoonuk Daniel Moon (@dmoonuk) reported from Camden Town, England

    @VodafoneUK your internet around kings x station in #London is shockingly slow. To the point had to result in using my @EE work phone.

  • Borja_Bilbao Borja Bilbao (@Borja_Bilbao) reported from Hounslow, England

    @EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.

  • Lynseym247 Lynsey (@Lynseym247) reported from City of London, England

    @EE I can’t give you a specific post code as this is happening during my commute to & from London every day. I’ve done the same train journey for years and places where the signal used to be ok are now rubbish. You must be aware of this

  • TimmyTemps Timmy Temps (@TimmyTemps) reported from Camden Town, England

    Shocking few days of service from @EE this past week. But fantastic customer service earlier on hooked up another wifi connection on the broadband which has speeded everythingback up. Normal life can now resume.

  • sureshhalai Suresh halai (@sureshhalai) reported from Ilford, England

    @EE can you tell me, why my signal is really, really bad in the IG2 6px area, all my friends think am talking underwater, and this is from a iPhone X, not good bring back one2one, had no problems then 😢😢👎🏾

  • Lynseym247 Lynsey (@Lynseym247) reported from City of London, England

    @AndrewWebbLFC @EE That’s exactly what I was thinking! Glad it’s not just me, the signal has been poor for weeks

  • DavidEscobarLDN David 🛸 (@DavidEscobarLDN) reported from Islington, England

    @EE I've been waiting 6days to get my old PAYG number transferred to a new SIM only monthly contract with you. The advisors I've spoken to have lied to me stating it will be done within 24 hrs. If this issue isn't sorted today I'm cancelling the contract. Really disappointed.

  • JoshuaGarfield Joshua Garfield (@JoshuaGarfield) reported from Stratford, England

    @natehiggins This is why I left. I remember now. 8 years of loyalty down the drain cos their network just didn’t work where I most needed it 😭 @EE is thrice the price 😡

  • ashleyhaase0 AH (@ashleyhaase0) reported from Croydon, England

    @EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.

  • kearneykd Kieran (@kearneykd) reported from Brentford, England

    The irony of @EE sponsoring Wembley Stadium when their network becomes unusable whenever there's an event on @EEComplaints @EEnetworkprobs

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KeithCP2 Keith Pates (@KeithCP2) reported

    @EE Hi No I have not, but the one thing about it was, even if I knew the Password to the Samsung Account I don't give Passwords to no one, that is how Hackers get in, you learn about these things when you have I.T. Qualifications, other problem of course is Money with Samsung

  • kylewhitelam97 Kyle (@kylewhitelam97) reported

    @EE I’ve had to take a day off work today as you were meant to come and set up my broadband and still no one has shown up even tho the time slot given was 8-1 and it’s now nearly 5 o clock! I won’t be able to afford another full day off work so could please help me get this sorted

  • ckb0001 Chris B (@ckb0001) reported

    @EE Hey Monika! Thanks for reaching out! Never got it sorted. Couldn’t connect to other providers (manual selection meant no signal) Appreciate you can’t be everywhere but if I can’t even get Edge speeds I’d love to know how you think you can charge me for a service thst doesn’t work

  • HappyJoyfairy Amanda (@HappyJoyfairy) reported

    @EE hi no phone signal for a couple of days? Can you help please?

  • benpbaker Ben Baker (@benpbaker) reported

    @EE I've just spent 3 hours trying to upgrade my Samsung S10 to an S22 using the trade in offer, via both the "My EE" app, and my laptop. Both keep crashing and won't let me checkout. Is there an issue with your website, and will the offer still be live tomorrow? #infuriating

  • wrexham_gamer 🇺🇦🆆🆁🅴🆇🅷🅰🅼_🅶🅰🅼🅴🆁 #Xbox 🗝 (@wrexham_gamer) reported

    @jordandavies98 I'm in Mid Wales atm...brilliant WiFi absolutely ZERO service on @O2 and @EE

  • Kew1 Kirsty (@Kew1) reported

    Cannot fault service from Claire @EE who did all she could to help with my complaint #thankyou

  • MellyM_87 Melissa M (@MellyM_87) reported

    @EE Hi Suzie, luckily one of your online chat colleagues sorted the upgrade for me as the website refuses to work. This definitely needs sorting as looking at your EE community page I am not the only customer with this issue. I have the EE app and get exactly the same issue there!

  • john__turner John Turner (@john__turner) reported

    @EE and @Eurostar How can it possibly be that I can have at least three bars of 4G signal from Paris all the way to the Channel Tunnel, and either NOTHING or one bar from the moment we get back to the UK????

  • BoA0069 SΞTH (@BoA0069) reported

    Is it just me or has @EE signal degraded horribly in London lately? Definitely not landing any planes with this crap