EE Outage Report in Merton, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merton, Greater London, England
The most recent EE outage reports came from the following cities: London, Ilford, Shepperton, Paddington, City of London, Harringay, Wembley, Southall, Southwark, Hounslow, Waltham Forest, Newham, Croydon, Hackney and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Internet | |
| Ilford |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Shepperton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Rochana Jackson
(@rochanajackson) reported
from
Camberwell, England
@EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE
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Ewan Stevenson
(@EwanJStevenson) reported
from
Merton, England
@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Craig Williams DJ
(@craigwilliamsdj) reported
from
Croydon, England
@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
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Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.
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Ayo
(@Ayoolanaa) reported
from
Hackney, England
@EE you’re back again with your nonsense. Why can I not go a day without my internet connection dropping? Why is your service so bad?
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Paul Modley
(@pmodley) reported
from
Ealing, England
@JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision
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The Big Bakes
(@TheBig_Bakes) reported
from
Wandsworth, England
@EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Sarah
(@eatsruns) reported
from
Hackney, England
@DipakV88 @EE O2 is the only utility company that has held my loyalty since I moved to the UK 14 years ago. But I will admit, the network coverage in London can be patchy!
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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Valerie
(@ValerieAmajoutt) reported
from
Camden Town, England
@EE Really customer service on EE, when you say you no service can’t receive or ma any calls. No bars showing on your phone! You have frustrated customer. She says she been online and on the phone all day! What would be your next question? 🤔 So you can’t call any number ?🙀
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Mike
(@r1b1ker) reported
from
Poplar, England
@EE Hi. No, I was just pointing out some errors on your web page.
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??
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Paula Griffin 🏳️⚧️
(@Paula_Griffin65) reported
from
Camberwell, England
If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡
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Alan Emrys 🏴
(@alanemrys) reported
from
Poplar, England
Dear @EE this morning was really not the morning to have an issue with you 4G & WiFi. #StressedOut
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Joe Miller
(@joemiller862) reported
from
Spelthorne District, England
@MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Campbell Dunn
(@campbelldu) reported
@EE Not much point there all day when you are not able to help
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The Only Real Teaser
(@BBGNickelle) reported
@drudela @EE Hi bro please I need to sell my ps5 to settle some problems i am will to sell 470-500$
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wayne
(@wazzalfc8) reported
@EE hi I'm looking at a new sim only deal with you and when I've spoke to one of your team they say I can't carry my existing customer loyality over to new deal why is this as continuing to be a customer is being loyal is it not
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The Real Mrs A
(@TheRealMrsA01) reported
@EE why can’t customer service agents pass on simple but essential information to their customers?
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Neil A Heywood
(@SirNeilH) reported
Update: Phone call from @EE to re-send engineer to carry out the repair that they've failed to do in the last year. As they say, time will tell. I am sure @BT has intervened to get #EE to step up on their customer relation skills. Watch this space
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Flemoooo 😛
(@DavidFlemo) reported
@EE while none of you are bothered. A 12 year old has got no money, you need to refund my money today. You funking horrible sick robbing *******.
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Emma⚢-Taylor Swift Fan ¹³ 🦋Naya Rivera🦋 🏳️🌈
(@taylorismyangel) reported
@EE Never answered my DM
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Liz garner
(@lizgxx) reported
So after Donna from Wexford @EE putting me in hold over 40 minutes ago, she has now ended the call 😡😡😡😡😡😡😡 💩 EE customer service!!! Did you get you customer service certificates from your christmas crackers?? 😡
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HAYLEY NEWTON
(@HEALERH) reported
@EE Terrible service from bright star no bag to return phone do not charge me the money then! 😡😤
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Mick Kearns
(@mickykea) reported
@EE extremely slow speeds tonight in PA2 area. Do you know of a problem?