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EE Outage Report in Merton, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merton, Greater London, England 12/12/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merton, Greater London, England

The most recent EE outage reports came from the following cities: Wembley, London, Paddington, City of London, Wandsworth, Harringay, Islington, Croydon, Southwark, City of Westminster, Tower Hamlets, Hammersmith, Kensington, Waltham Forest and Reigate.

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City Problem Type Report Time
United KingdomWembley Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomCity of London Phone
United KingdomLondon E-mail

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • OnlyMe66666 Bruno🎗 (@OnlyMe66666) reported from London, England

    @EE your website and changing login details is a nightmare

  • Kelly_Hopkins Hoppy (@Kelly_Hopkins) reported from Ealing, England

    Afternoon. @EE anyway of checking stock at stores as they never answer the phone!

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.

  • PantevPlamen Plamen Pantev (@PantevPlamen) reported from Wandsworth, England

    @EE The worst experience ever in my life in the UK with network provider ! Having sick member of family back home in Bulgaria and not able to call because I am seen as new customer that hasn’t proved his ability to pay two bills yet! What a disgrace! Wrong marketing! No to EE!

  • arigork Ari Gork (@arigork) reported from City of London, England

    @DazzlerSDC @EE @EEHelpdesk You lucky. Have never managed to get conference calling working via the phones native feature.

  • javineisaslag K. (@javineisaslag) reported from Hillingdon, England

    @ee have the worst customer service staff man. Just spoke to them about a refund and was given facts that didn't add up by a "manager" Antony from Ireland. Damn, will be calling back to complain tomorrow. Would never, ever go back.

  • PantevPlamen Plamen Pantev (@PantevPlamen) reported from Merton, England

    That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘

  • jfrncs_ John Francis (@jfrncs_) reported from Camden Town, England

    I’m connected to a 4G service in central London but the service is slower than the old GPRS. Interesting to see that @EE recently one best network in Birmingham. Experience on the ground is utter shite if anyone bothered to step outside EE HQ and take a look.

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.

  • kdrickards Keyth (@kdrickards) reported from Camberwell, England

    @EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.

  • Batchala Abby-Kate Batchelor (@Batchala) reported from Lambeth, England

    And now with a phone I bought elsewhere which is becoming unusable, you are unable to help or even cut down my price plan. DO NOT USE @EE . That’s the moral of the story. They will lie and cheat and put you in impossible positions. Also shout my details across the shop 2/2

  • kdrickards Keyth (@kdrickards) reported from Camberwell, England

    @EE been with you just over a year and had two price hikes. At what point can I leave your network as I didn’t sign up to such a big hike in just over a year. I guess we are paying for your 5G

  • joelazdrums Joe Lazarus (@joelazdrums) reported from Hackney, England

    @EE Thanks I have done so. I need to go out soon and I have no service at all 😫

  • MistaLorraine Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, England

    @EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves

  • NewDirections7 New Directions (@NewDirections7) reported from Ilford, England

    @EE @RobElflain EE definitely has problems I couldn’t text all day yesterday

  • Darkberry87 KINGDARKBERRY (@Darkberry87) reported from Croydon, England

    Some one in @EE needs to get hold of me ASAP and explain to me why in2019 your NETWORK is still the worst to ever grace the plant earth!!!

  • eugeniearrow eugenie arrowsmith (@eugeniearrow) reported from Hammersmith, England

    @EE just so appalled at the poor communication. Why is it okay to walk in and upgrade a phone but not to walk in a pick up a SIM. #eehypocrites #poorcustomerservice #eeuseless #eeinconsiderate #eephonefury #eerubbish

  • Batchala Abby-Kate Batchelor (@Batchala) reported from Lambeth, England

    Wow you guys. Been overcharged for about five months with no one able to tell me why. Telling me it’s gonna cost me over £300 to cancel a contract that was midsold to me as a cheaper price. You weren’t able to help when my original phone was lost 1/2 @ee

  • Stueypot Stuart Ions (@Stueypot) reported from Croydon, England

    @EE lads not been able to make calls for 4 hours now. Along with Palace getting pumped by Brighton this is not improving my mood. Help

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • StacieASummers Stacie Mckenzie (@StacieASummers) reported

    @EE can someone look into why my bt sport trial has never worked ?? Runs out 1st June and despite contacting yourselves and doing what I've been advised it still isn't working

  • gailmcgowan1 Gail 🌻💛 (@gailmcgowan1) reported

    Honestly so stressed out with @EE currently on day number 3 using my wife calling. Sort your network out.

  • ntnyh Antony H (@ntnyh) reported

    @EE heyo. When will the app work again? It’s down for upgrades right now

  • chele1805 michele buckley (@chele1805) reported

    @EE need some advice. My brothers son got my 78 year old mum to (unknowingly) stand as guarantor for his contract. She thought it was just the payments coming out her bank. Of course he hasn't paid it the the store are very unhelpful. How do we cancel the contract

  • anthony_tobin Anthony Tobin (@anthony_tobin) reported

    @EE is there an issue in RM16? My wife’s phone is saying she has no network coverage

  • anthonymancs anthonymancs (@anthonymancs) reported

    @EE @emilyysewell_ Emily that will do nothing is a cop out from mobile provider... download a call blocker from the app store may help or do what I do is get a whistle and blow down the phone soon stop calling you

  • ClaireHac Claire Hackney (@ClaireHac) reported

    @EE Hi there, is there an issue with mobile data in the WA8 area? I can’t access my mobile data so am without internet/WhatsApp etc... Thanks.

  • anthonymancs anthonymancs (@anthonymancs) reported

    @EE My number is now on the ee network as was getting no where with @SMARTYMobileUK... issue 1 is I have a split port texts are still coming through on the @SMARTYMobileUK network as they haven't removed my number off 3. Also friends on ee can't contact me

  • rolandbullivant Roland Bullivant (@rolandbullivant) reported

    . @EE When I spoke to an EE representative on Sunday I was assured that the 4G broadband problem we have had for the past 4 weeks would be fixed on 26th April. I even received a text from @EE to say it was fixed. It isn’t. This is very disappointing. We rely on EE broadband

  • gordonbruce7 GB. Grumpy but hopeful. (@gordonbruce7) reported

    @EE Thanks, David C, but me sending you a DM won’t move things along any more quickly. Last time, it was ‘rodent damage’. Please send someone with a bigger trap.