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EE Outage Report in Merton, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Croydon, London, Tower Hamlets, Wandsworth, Greenford, Hammersmith, City of Westminster, City of London, Thornton Heath, Hounslow, Camden Town, Waltham Forest, Redhill, Hayes, and Leyton.

CityProblem TypeReport Time
Croydon Wi-fi 6 hours ago
London Phone 10 hours ago
London Wi-fi 1 day ago
London Internet 1 day ago
Tower Hamlets Phone 1 day ago
London Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • r_condy
    Ryan (@r_condy) reported from Camden Town, England

    @ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.

  • ThemoonIHATEYOU
    Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • BakahJosephine
    Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • BakahJosephine
    Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • HarryHardy91
    petrolheadharry (@HarryHardy91) reported from Bromley, England

    @ee down again ? Not able to make any calls or internet

  • tonywiseman1976
    Tony Wiseman (@tonywiseman1976) reported from Camberwell, England

    @EE You might be losing a customer this year…

  • RaviDheer
    Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

  • RaviDheer
    Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

  • hines_stephen
    Stephen Hines (@hines_stephen) reported from Hackney, England

    @EE I keep getting black Friday offers from you, but the best broadband speed you can currently do for me (in #London) is an embarrassingly slow 16Mb Will you hold the offer until you can do something decent speedwise?

  • kerrylou94
    Kerry Harrison (@kerrylou94) reported from Southall, England

    @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

  • VeenaPa42103967
    Veena Patel (@VeenaPa42103967) reported from Croydon, England

    @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

  • repd1975
    Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • doberguy53
    Matthew 🇬🇧 (@doberguy53) reported from Paddington, England

    @ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.

  • richardfoster1
    Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • stevejax2003
    Steve N (@stevejax2003) reported from Eltham, England

    @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

  • jgoodliffe_
    James Goodliffe (@jgoodliffe_) reported from Paddington, England

    .@EE I’ve lost all Data connectivity- my eSIM shows as No Service! What on earth has gone on??

  • KarenPurvis123
    Karen Purvis (@KarenPurvis123) reported from Paddington, England

    @EE You have totally wasted my time and cost me more money. I have been a loyal customer and I am a very unsatisfied customer today!

  • gothtink696
    Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

  • rtkosha
    radz (@rtkosha) reported from Stratford, England

    @EE my network isn’t working well today at all, can’t seem to stream any sort of content :(

  • stevejax2003
    Steve N (@stevejax2003) reported from Eltham, England

    @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielleFevs
    Danielle Feavearyear (@DanielleFevs) reported

    Struggling to understand how @EE get away with ignoring my cancellation during a cooling off period 11 times. Promises to contact me back within 48 hours yet 5 days later and still nothing? WFH has resulted in APPALLING customer service and bad conduct

  • trufflepotamus
    Sophie B (@trufflepotamus) reported

    *sigh* @ee really make it difficult to cancel a contract. I don’t want to phone you!! There should be an option to do so online.

  • DerekMcKinnell
    Derek McKinnell (@DerekMcKinnell) reported

    @EE debited me twice for my phone upgrade… and have failed to process my upgrade today. The message support was not able to help. App still offering to upgrade me. Prove to me you aren’t completely useless by sorting this out!!!

  • Sezzamacxx
    Sarah Mac 💙 (@Sezzamacxx) reported

    @EE Latest update is that it’s proving more difficult than originally thought, fix date is supposed to be tomorrow but they have sent me a mini EE hub as they are expecting it to take longer 😩

  • ClassicAlina
    Classic (@ClassicAlina) reported

    Hi @EE I'm in UK. Can you please give me a number to ring tomorrow morning. My broadband is shockingly bad recently and I need someone to look into it. Many thanks

  • SandyB2u
    Sandy 🇺🇦 (@SandyB2u) reported

    @EE Asked for help and you didn’t reply.

  • mommab2km
    Becka Fletcher (@mommab2km) reported

    @EE is there an issue with the Samsung galaxy 20 FE I've had 2 apps recently crash or not load?

  • ChloeGilbo25
    Chloe Martin (@ChloeGilbo25) reported

    @EE you need to reconsider who you allow to employ people on your behalf. @WebhelpUK are a disaster and are withholding peoples wages ILLEGALLY. No breach of contract, no rules broken. To top that, deducting people for there OWN equipment faults. This will be taken further.

  • Ahsan_CFC
    Ahsan Ahmed🇧🇩 (@Ahsan_CFC) reported

    Dear @VodafoneUK, your 4G+ coverage is very poor compared to @ThreeUK in Luton. Once my contract ends I will switch to @EE.

  • KanangaBond
    Welcome to chaos (@KanangaBond) reported

    @EE Whats wrong with your service? Calls fail and 4G not working. Bishops Stortford area