EE Outage Report in Merton, Greater London, England
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The latest reports from users having issues in Merton come from postal codes SW20.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merton, Greater London, England
The most recent EE outage reports came from the following cities: Beckenham, London, Croydon, Wandsworth, Purley, City of London, Wembley, Barking, Hackney, Ilford, Southwark, Paddington, Waltham Forest, Islington and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Twickenham |
Phone | |
| Beckenham |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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IanEastLondon
(@ianeastlondon) reported
from
City of London, England
I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.
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Matthew Sexton
(@matt_sexton) reported
from
Croydon, England
Frustrating that you can't disable voicemail on @EE digital voice landline phones. Causing no end of problems with elderly relatives who can't get to the phone before it activates...
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Matthew Sexton
(@matt_sexton) reported
from
Croydon, England
@Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.
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GreenBadgeTaxi #SupportLondon
(@GreenBadgeE1) reported
from
City of London, England
@EE @bt_uk Why is there no mobile Internet or Reception on THE STRAND in London. I am struggling to take payment as On CAB PAYMENR SYSTEM which has EE sim in it. Many drivers facing issue with the Mast there will resolve this soon been owing since few months now
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Angela Magny
(@AngelaMagny) reported
from
London, England
Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.
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Faisal M
(@Faysal_noor) reported
from
London, England
@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.
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Dan Flynn
(@DanWantsTech) reported
from
Twickenham, England
@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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Rizwan Ahmed
(@RizKundi) reported
from
Blackheath, England
@EE I am at Silvertown London E16 and your internet service is terrible since this weekend
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T y k e
(@tykeharvey) reported
from
Worcester Park, England
@ee 5G is worse than there 4G it never blood loads anything
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Sam
(@Covey_75) reported
from
Islington, England
Lazy incompetent @DPD_U_K 🤬 Waited 3 days for a delivery from unhelpful @EE only for the useless courier to keep saying no one's in, poxy service!!!
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Neil Higley
(@NeilHigley) reported
from
Royal Kensington and Chelsea, England
@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.
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Richard Doré-Boize 🏴 💚💚 & 💙🤍💙
(@Boizey) reported
from
Ashtead, England
@northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.
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Dell Smith
(@HowardDellSmit1) reported
from
Tolworth, England
@EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?
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shams
(@SaaShamsu) reported
from
Wandsworth, England
@Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Sarai
(@timsarai) reported
@EE getting increasingly frustrated with the service we get in our area. We simply cannot make calls indoors at our house. It was fine a few years ago but calls just disconnect constantly these days.
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karen
(@girlfromdorset) reported
Told by repair team @EE ‘EE NEVER REPAIR GOOGLE PHONES!’ when requested repair of such. Told by @EE employee yesterday (wouldn’t give surname) that EE have neither Customer Service nor Complaints Dept and that I must complete online form. So frustrating!
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Derek 🌍🏴💙
(@PeaceKeeper_411) reported
@racingspoon @O2 @EE Never use to be. Too many companies like GiffGaff etc piggybacking off the network.
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Claire Hewlett
(@enquisitiv) reported
@EE No Iain, I have had to response. My provider uses your network. 2 oit of the 3 masts are now operational. But the service is 50% down still. No update on replacing the decomissioned mast?!
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Adrian Hancock
(@ach59) reported
. @EE can’t complete simple task of resetting voice mail PIN after more than 24 hrs of service calls,e mails & tweets from their ‘support team’ I’ve had to turn VM off which affects my job #EE #pathetic #fail Tempted to say ‘must do better’ but apparently beyond their ability
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UTC
(@BFC442) reported
@England @EE @MarcusRashford Poor first half but decent 2nd against a poor side
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Hassan Sami Adnan
(@hsami) reported
.@EE Terrible service at your store #EE. Felt like I was being punished for having bought my #5G sim ONLINE! This is not how #DigitalTransformation works. Train your staff, online or at the store, all customers are same. Now regretting the number porting from @VodafoneUK 😭
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Jiggly Beasts 🇬🇧🇪🇺🏳️🌈 #FBPE 🇺🇦
(@jccharnock) reported
@EE Hi, I'm an internet customer of yours in a tall skinny house. How can I get a member of your company to come to my house and move my router (internet box thingy your guys installed) up from the ground floor to the first floor so I don't lose connection every five minutes.
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simonshenton
(@simonshenton) reported
@EE now consider you upgrading, accepting that you have to go without service in your local area. It’s only Monday to Friday in office hours sir…..no problems @EE I will just put my life to out of office hours. They don’t compensate or care either!
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PiggySmallz
(@amynutty) reported
@EE Hey, just so you know my problem still isn’t resolved . Two months later 🥱