EE

EE Outage Report in Merton, Greater London, England

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The latest reports from users having issues in Merton come from postal codes SW20.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merton, Greater London, England 02/04/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merton, Greater London, England

The most recent EE outage reports came from the following cities: Southwark, Southall, City of London, London, Waltham Forest, Croydon, Wallington, Coulsdon, Newham, City of Westminster, Hackney, Wembley, Paddington, Ilford and Ealing.

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City Problem Type Report Time
United KingdomSouthwark Phone
United KingdomSouthall Phone
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomWaltham Forest Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • Jrake93 Jake (@Jrake93) reported from Croydon, England

    @manxiouslife I’m with @EE... can’t relate to slow speeds, poor coverage or outages

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • AviatorDavid David Cheung (@AviatorDavid) reported from Ealing, England

    @EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.

  • quocdang Quoc (@quocdang) reported from Camberwell, England

    @colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

  • Lgandara93 Lucy. (@Lgandara93) reported from Ealing, England

    @EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.

  • IwonaSadowska Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • nash_gelnash Gel (@nash_gelnash) reported from Camden Town, England

    @EE had a text 24hrs ago promising me a call ‘in a few minutes’ about my complaint - still waiting #poorcustomerservice

  • absentxminded Hannah (@absentxminded) reported from Spelthorne District, England

    Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months

  • HeadshotsDaniel Daniel Spencer - Headshot Photographer (@HeadshotsDaniel) reported from Camberwell, England

    @malmborg Damn it... I thought that was bound for an @ee billboard!

  • nicholasburlin Nick Burlin (@nicholasburlin) reported from Kingston upon Thames, England

    @EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!

  • ICEMAN2372 BRENDAN LEAHY (@ICEMAN2372) reported from Camden Town, England

    @EE Morning guys I am pretty annoyed I work in NW5 1LB and again there is a SERVICE issue at this location - this has been going on for weeks now - it gets fixed then a few days later it breaks again can you update and indicate when this issue will be solved permanently Thank U

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @EE Yes. It was a long hard lesson with @three that on paper they offered the same for more than half the price but in reality it was a dumpster fire of a service. Terrible customer support. Smug social team and diabolical data speeds and coverage. So not cheap at all really!

  • HelendixonHelen Helen Dixon (@HelendixonHelen) reported from Richmond, England

    @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

  • DaveArnold91 Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Camberwell, England

    @EE Data speed is very slow sometimes less than 5Mb/s

  • quocdang Quoc (@quocdang) reported from Camberwell, England

    @VodafoneUK @EE 12 days still have the same issue....

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LisaGillings Lisa Gillings (@LisaGillings) reported

    @EE I’m trying to upgrade online but keep getting error messages. Are you aware of the issues on your website and app?

  • EmCobRedone 💥Emily Van Damme Colbourne💥 (@EmCobRedone) reported

    @Gaynz83 @EE And you were getting him some money to help him out, awful when there’s so many people really struggling that this guy is taking advantage of your kindness xxx

  • TrevorSTFC Lest we forget (@TrevorSTFC) reported

    @EE I've been with EE for a long time now. Is there any chance someone could pop down with some sandwiches as a good will gesture?

  • thepaulturvey Paul Turvey (@thepaulturvey) reported

    @ThreeUKSupport Another day, another attempt to sort this out "sorry our systems are down" was the response. Daughter is now going to get a SIM from @EE

  • HarbyInHD Harby (@HarbyInHD) reported

    My internet died last night at 10pm and its now nearly 8am and its still not working. Right before a bank holiday weekend too so I know @EE will do **** all about it. Great...

  • Tarebare30 Claire Baxter (@Tarebare30) reported

    @EE @Dr_Clare_Lanyon Same problem here! App, website and if I try texting to check my allowance.

  • Coastman2020 Coastman2020 (@Coastman2020) reported

    @EE No Bob I can't be bothered, fed up with EE as are most of Westgate on Sea CT8 postcode residents,you need to be addressing the whole area NOT JUST ME!! EE currently predicting resolution between June and August!! Diabolical service😡😡😡😡😡😡

  • doddoods71 Catherine Doody (@doddoods71) reported from Warrington, England

    @EE online portal down and so gift data option is. My son is stuck with no data and so can’t use his phone for GPS maps to get home #milesaway #worried #help@EE

  • rhiannehadley92 Its_me_Rhi (@rhiannehadley92) reported

    @EE is your site down? Due to upgrade my tablet today and the "upgrade now" button on both the app and Web page just refreshes the page instead of taking me to view upgrade options?

  • JayMuszalik93 Jay Muszalik 😈 (@JayMuszalik93) reported

    @EE So, I always pay my bill using the app or failing that I use the webpage. Currently haven't been able to pay my bill because they're both down for improvements. Tried to use the text way, and the phone way, neither of which have been successful. Help!