EE Outage Report in Merton, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merton, Greater London, England
The most recent EE outage reports came from the following cities: London, Hammersmith, Southwark, Waltham Forest, Fulham, Croydon, Purley, Hackney, City of London, Wembley, Bromley, Hayes, Islington, Ilford and Weybridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
||
| Hammersmith |
Internet | |
| London |
Internet | |
| Southwark |
Total Blackout | |
| Waltham Forest |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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michael beverland 🦎🥝🎹🖤🦑🐙
(@michaelbeverla1) reported
from
Eltham, England
Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists
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Niki Hutchinson
(@nikihutchinson) reported
from
Wandsworth, England
Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?
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Bruno Belcastro
(@argen) reported
from
Camden Town, England
@nikolajht @EE Hey, did you manage to fix it?
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Marein Overbeeke
(@marein_marein) reported
from
Bromley, England
Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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pip 🕳️
(@philford) reported
from
Islington, England
@enterjamesment @keeforelli @EE It's awful here too and has been for days.
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖
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Steve Fisher
(@221Sociopath) reported
from
Brentford, England
I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE
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Alexis Raphael
(@alexisraphael) reported
from
Hackney, England
@EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!
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Irma Grace
(@IrmaGrace26) reported
from
Camden Town, England
My new iphone 13 pro max touch screen is not working properly. I had to wait 28 days for this phone as well @EE
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Lee Robertson FCSI FRSA
(@leerobertson64) reported
from
Camberwell, England
@danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎
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Michael Buckley
(@fuhirees) reported
from
Islington, England
@EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.
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Shannon/Sharon
(@duffshan) reported
from
Camberwell, England
@LisaMarie130790 @EE I’m having the same issue can someone please contact me?
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#Bitcoin pxssy 🍒 Chopin obsession era
(@maryyasmine) reported
from
Kensington, England
Why is my 5G not working ffs fix this @EE
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Matt Bond
(@MattBondVocal) reported
from
Camberwell, England
In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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Jonny Pugsley
(@jonathonfp) reported
from
Kingston upon Thames, England
@EE what has happened to your signal in KT6? It’s non existent currently 🙄
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topcat500
(@theresacoote) reported
from
Brentford, England
@EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars
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Connor
(@connorlol) reported
from
Paddington, England
@EE hi, I have bought a bt sport monthly pass from the add-on section of the ee app. Does that mean I can cancel at any time? Ta
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Teds
(@Tedtalks13) reported
@BarclaysUK @EE Hi barclays Hi ee what document IP plan were you working off thats got a dispute issue on his method of trying to make something while having brown bagged closer to home on "perks" and dr sharmawasnt him in the courts they didnt ******* check ID to his surgery
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Simmo Robert Eaton
(@Simmolcfc77) reported
Thank you @EE just rang your “helpline” it said to speak to Someone press 1, i pressed 1 and it said we’ve sent you a text and then hung up on me. You should rename it no help whatsoever useless line.
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Les cole
(@Lescole1) reported
@EE She has asked on every occasion to be put through to a manager or team leader and every time she has been told no one available and they will call back within 2 hours and it never happens.
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Adam Black 🏴
(@AdamB49386593) reported
@Carl_M79 @bt_uk @EE I've never been with EE, BT on the whole were okay, just a bit expensive for just broadband. It was about £60 a month, I saw this advert for cuckoo and it's £35 a month.
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Carl
(@Carl_M79) reported
@EE I have asked for my complaint to be escalated but still get nowhere.
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Carl
(@Carl_M79) reported
Moved from @bt_uk as a long standing broadband customer to @EE. I am absolutely staggered the appalling customer service I have received from @EE. Just had the Spanish Inquisition as to why I needed an additional extender and I'm paying them £90p/m including my 2 mobile SIMS.
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Gru
(@Murlio) reported
@Carl_M79 @bt_uk @EE Same parent company unfortunately. we use Utility Warehouse for ours - bloody brilliant . They are provided by Talk Talk but have their own support which has been second to none over the 10 years plus we have been with them 👍
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Steven Dawson
(@Steven59066) reported
@EE I would rather go into my local ee store today, I hope they will be able to help me, x me back
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Gary Phillips
(@GaryPhi70067930) reported
@EE Your service is Fooking useless think il cancel all 3 contracts
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Steven Dawson
(@Steven59066) reported
@EE Hi ee, its Steven d here, i would rather go into one of your shops to see, if they can help me with my vouchers that I am having troubles with on my alcatel A3 mobile phone back up, X me back ps I had troubles with the vouchers before on my back up phone