EE

EE Outage Report in Merton, Greater London, England

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The latest reports from users having issues in Merton come from postal codes SW20.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merton, Greater London, England 01/28/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merton, Greater London, England

The most recent EE outage reports came from the following cities: Hackney, London, Newham, Southwark, Greenford, Wembley, Ashtead, Merton, Fulham, City of London, Camden Town, Wandsworth, Croydon, Ilford and Shepperton.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomNewham Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • timpar2109 tim parsons (@timpar2109) reported from Poplar, England

    @EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.

  • Dynan5 Martin Dynan (@Dynan5) reported from Croydon, England

    @EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal

  • marcflores Marc Flores (@marcflores) reported from Stratford, England

    @EE Hi Jo - my data speeds seem to be non-existent or extremely slow in E13 and E15 (I’m commuting right now).

  • rustykidneys A girl has no name 🐺⚔ (@rustykidneys) reported from Camden Town, England

    @EE Thank you. Your team member was great. My mum was on the train home and couldn't call herself, and my stepdad's phone kept losing signal, so I had to on her behalf. I was afraid this was going to be a problem but he was very sympathetic and sorted it out.

  • Dawn4Io DAWN4IoE (@Dawn4Io) reported from Camden Town, England

    @NoServiceHereUK no data on Euston platform despite good signal on @EE

  • BenHop Benjamin Hopkinson (@BenHop) reported from Bromley, England

    @EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.

  • iKaremk HaflaNextDoor (@iKaremk) reported from Hillingdon, England

    @EE hi I need some help with my account

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • life_of_nads Life of Nads (@life_of_nads) reported from City of London, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...

  • SaffaJohn John (@SaffaJohn) reported from City of London, England

    @EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.

  • flyerinhiding Dave Cunningham (@flyerinhiding) reported from East Ham, England

    C’mon @EE this is getting silly. Phone shows 4G but London, York, Edinburgh frequently now there is just no signal. Tried phone and Ipad, same on both. Its almost like you’re trying to force people onto 5G. The last few weeks its been next to useless

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • alexkingtweets Alex King (@alexkingtweets) reported from Merton, England

    @Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!

  • life_of_nads Life of Nads (@life_of_nads) reported from Islington, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

  • Am1nul_Hoque Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I was informed I would be called at 6.30pm today by technical support today and even given a name. Call was recorded and I came home extra early from work, but yet again you have considerably failed to stick to your word and meet the needs of your customer!!!

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!

  • StephenMcGlynn Stephen McGlynn 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@StephenMcGlynn) reported from Merton, England

    @EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService

  • marcflores Marc Flores (@marcflores) reported from East Ham, England

    @EE Back in east London (E16, Canning Town). 1. After Airplane on/off 0.66 Mbps down 2. After restart 6.88 Mbps down (slower than normal 3’s speeds!) 3. I’m running iOS 13.1 on the device. FYI - I had no issues when at work at SE1.

  • AviatorDavid David Cheung (@AviatorDavid) reported from Hillingdon, England

    @bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡

  • westiee Alicia (@westiee) reported from Richmond, England

    @EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulMac9 Paul McCaffrey (@PaulMac9) reported

    Hey @Voxist Any chance you're able to work with @EE's network yet? As they still haven't implemented visual voicemail for Android.

  • MattBondVocal Matt Bond🇺🇦 (@MattBondVocal) reported

    Ok update. @Apple can you help? @EE has told me (two different people) that iPads are not subject to consumer law and they don’t have to replace it because of this. The second person told me that @Apple says consumer law doesn’t apply to iPads Is this true?

  • MaddisonTuri Turi Maddison (@MaddisonTuri) reported

    @EE @apple left the store after they had it for 6 hours and the issue still is not resolved. Appalling customer service. Saturday wasted. #disgusting

  • DanWalkerDJ Dan (@DanWalkerDJ) reported

    @EE how many days of poor internet connection? Land a plane? I can’t even load a Google page

  • nabilmiah_ Nibbalo (@nabilmiah_) reported

    @EE you say the issues have been resolved however I have no access to data. Flicking aeroplane mode on and off. Restarted phone and waiting for more than an hour for a call back from technical support. I am supposed to be out playing Pokémon go, which you as a company sponsor

  • Mutesah1 Golan Ssenkooza Mutesah (@Mutesah1) reported

    @EE this company has started doing the same mistakes that took out vodafone eg they give out misleading customer advice and falsifying bills

  • celticsmurf1888 Celtic Smurf (@celticsmurf1888) reported

    @otocan24 @Leonara99550659 @EE Still nowhere near as bad as the woke pc virgin airlines ad.

  • Whyjay99 Yvonne Johnston 📚🎶🎟🎭🍸🌱🇮🇹 (@Whyjay99) reported

    @EE It was an intermittent problem yesterday. Appears to be okay today.

  • lien60 neil venton (@lien60) reported

    @EE are you having phone signal problems in the Plymouth area as i either have dropped out during calls or can’t be heard even though i can here them

  • B25dave David Farrell (@B25dave) reported

    @EE service the last 10 days worst I’ve ever known but also @Sky WiFi keeps dropping out Don’t believe in coincidence