EE Outage Report in Merton, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Merton come from postal codes SW20.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Merton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merton, Greater London, England
The most recent EE outage reports came from the following cities: Hackney, London, Twickenham, Beckenham, Croydon, Wandsworth, Purley, City of London, Wembley, Barking, Ilford, Southwark, Paddington, Waltham Forest and Islington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Paul Dunne
(@ThemoonIHATEYOU) reported
from
London, England
@EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?
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Stephen Hines
(@hines_stephen) reported
from
Hackney, England
@EE I keep getting black Friday offers from you, but the best broadband speed you can currently do for me (in #London) is an embarrassingly slow 16Mb Will you hold the offer until you can do something decent speedwise?
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!
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Jenny Sanders
(@gothtink696) reported
from
Croydon, England
@EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want
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VлaдимиR
(@V1admr) reported
from
East Ham, England
.@ThreeUK do you have plans to fix Three WiFi on London #Crossrail stations ? @EE seems to have things working OK, what up with your setup? specifically #TottenhamCourtRoad
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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AA Ron 🖤 👟
(@Munden87) reported
from
Addington, England
@EE has there been network issues in London today? As I had 5G earlier but nothing was working?!
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Tony Wiseman
(@tonywiseman1976) reported
from
Camberwell, England
@EE You might be losing a customer this year…
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
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Ravi Dheer
(@RaviDheer) reported
from
Camberwell, England
@EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you
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Ravi Dheer
(@RaviDheer) reported
from
Camberwell, England
@EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.
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Evadne W.
(@evadne) reported
from
City of London, England
@EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.
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Yang Xu
(@bostoed0624) reported
from
Croydon, England
@StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@EE pls put a stop to the snake Ad. It's horrible and traumatising.
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Karen Purvis
(@KarenPurvis123) reported
from
Paddington, England
@EE You have totally wasted my time and cost me more money. I have been a loyal customer and I am a very unsatisfied customer today!
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James Goodliffe
(@jgoodliffe_) reported
from
Paddington, England
.@EE I’ve lost all Data connectivity- my eSIM shows as No Service! What on earth has gone on??
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Robert Dunford
(@repd1975) reported
from
Esher, England
Hi @EE is there an issue with sending texts in the SW London region right now?
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Matthew 🇬🇧
(@doberguy53) reported
from
Paddington, England
@ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.
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Steve N
(@stevejax2003) reported
from
Eltham, England
@EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9
EE Issues Reports
Latest outage, problems and issue reports in social media:
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James Larner
(@james_larner) reported
from
Birmingham, England
@EE great to see that your Birmingham store have decided customer service doesn't matter. Warranty issue (agreed by your Lichfield store) with an in contract phone and they couldn't care less and have been quite rude. 2nd time they've messed me around inside 4 months. Useless
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Chris M
(@chrismafc1) reported
@EE Was looking to cancel 2 phone contracts early as the value for money is pretty bad, do I have to phone up to do this?
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Paul Burgoine
(@geezermate) reported
@EE what is going on last week terrible Internet yesterday and today nothing, you put your prices up by how much ??????
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Maria Barnes
(@MariaBarnes6) reported
@PapaTooFly @EE I have just registered a complaint re this too I stated in my complaint how many vulnerable people have you took advantage of I have been unknowingly paying 12.00 a month for a year.
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Thomas Joseph Leahy
(@tomjj7) reported
@EE The customer service from EE is unbelievable poor and they treat their customers with contempt? Do what you say you are going to do and treat your customers with respect and dignity
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Jonathan Bailey
(@jb81) reported
Hi @EE question about roaming in South Africa, if I use up the 500MB in one does the data service stop? Rather than automatically charging for another data pass?
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Robert Smith
(@officialrobert0) reported
@EE why dont you offer me a decent deal on iphones there all over priced and I've been a customer since 2017 and I only have 1 month left to decide if I leave or not
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Paul Burgoine
(@geezermate) reported
@EdgwareBubbles @EE It's a pain in the arse terrible service this week
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Kevin Vigars
(@KevinVigars) reported
@EE Morning. We have an issue in that we are not receiving our 4g Internet. You were doing work yesterday, but having rebooted the system, you are still not getting a network connection. Strange as phones working
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Charley
(@IanCharmi) reported
@EE how do I report my broadband not working?