EE Outage Report in Merton, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merton, Greater London, England
The most recent EE outage reports came from the following cities: Ilford, Wandsworth, Camden Town, City of Westminster, Hackney, Poplar, Wembley, London, Croydon, Hammersmith, Southwark, Bromley, Epsom, Northolt and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| Wandsworth |
Total Blackout | |
| Camden Town |
Phone | |
| City of Westminster |
Internet | |
| Hackney |
Phone | |
| Poplar |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Paul Modley
(@pmodley) reported
from
Ealing, England
@JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision
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Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE
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Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.
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Ayo
(@Ayoolanaa) reported
from
Hackney, England
@EE you’re back again with your nonsense. Why can I not go a day without my internet connection dropping? Why is your service so bad?
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Simon Platman
(@simonplatman) reported
from
Hackney, England
@EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil
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Craig Williams DJ
(@craigwilliamsdj) reported
from
Croydon, England
@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
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Joe Miller
(@joemiller862) reported
from
Spelthorne District, England
@MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move
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Matthew Barber
(@Matt_Barber4500) reported
from
Wandsworth, England
@EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.
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Dan Taylor
(@danthomastaylor) reported
from
Lambeth, England
Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
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Mike
(@r1b1ker) reported
from
Poplar, England
@EE Hi. No, I was just pointing out some errors on your web page.
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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The Big Bakes
(@TheBig_Bakes) reported
from
Wandsworth, England
@EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.
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Gary Bott
(@RevBott) reported
from
Kensington, England
@EE are there any known issues of outage in West London? Been struggling since 2pm today
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sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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Rochana Jackson
(@rochanajackson) reported
from
Camberwell, England
@EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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Ewan Stevenson
(@EwanJStevenson) reported
from
Merton, England
@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Hendi
(@Hendi213) reported
@HaraldHadrada2 Now your making me laugh lol, Branson not owned it for years, its an American company i think who owns them. Im going to use a technical term - they are ****! Ive moved to @EE, theres a service for about £30 that you can add mini routers in anyroom that the signal cant reach.👍
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Graham of the First Age - out in Hinterspace
(@gspearing) reported
My sister is struggling to get her phone to receive calls with the new SIM. Went with @EE, but using @plandotcom for support. A *week* later still can't receive calls or voicemail. Another try with them this weekend Last chance will be a ferry to the Isle of Man to try and sort?
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Anupam Kakroo
(@kakroo) reported
@EE getting inaccurate/inconsistent messages from your CSAs regarding plan cancellation. Can you help?
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Magical_Mel91
(@magical_mel91) reported
@EE having trouble with my data my internet keeps going down
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Deacon Jon
(@Jon_the_Deacon) reported
@MarcAllera @EE Only seem to be customer focused in terms of taking our money. Responding to complaints? No. Ethical sales practice? No. Listening to customers? Only enough to exploit them. I would advise everyone to look elsewhere for a mobile phone contract.
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Ryan🇸🇱
(@Allen_096) reported
@EE you have the worst customer service and the worst solutions of any company I’ve ever seen in my life. ******* awful
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Kristina Alexander
(@hathorwise) reported
@EE Yesterday I called my son's mobile twice. He didn't receive the calls. I called a 3rd time & it went straight to voice mail. I was in hospital waiting to be picked-up.I was in terror that something had happened. My calls had gone to our landline! Today, same problem. Why?
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Keith Seume
(@KeithSeume) reported
27 years with @O2 (starting with Cellnet then Cellnet Digital) decided to move to @EE. Did @O2 ask why a long-standing customer might be leaving? Was there anything they could do to change my mind? No, nothing. Gives the impression they don't really care about their customers...
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Warren D
(@wozwebs) reported
After receiving a shockingly poor signal of late from @O2 and then charging my wife almost £50 for using a tiny 50MB of data in America I have just requested my PAC code and am off to @EE - lost a customer of many years. 👋🏻
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Richard Harrington 🗿
(@1988Harrington) reported
Okay @EE - as your call handler claims that front line call handlers deal with all complaints, who do I complain to about the rude, aggressive and sarcastic nature of your call handler? No point asking a colleague to do it. Are the any managers to take responsibility?