EE

EE Outage Report in Merton, Greater London, England

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The latest reports from users having issues in Merton come from postal codes SW20.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merton, Greater London, England 01/31/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merton, Greater London, England

The most recent EE outage reports came from the following cities: Paddington, Croydon, Southwark, London, Southall, Ilford, Ealing, Newham, Leatherhead, Fulham, City of Westminster, Tower Hamlets, Wandsworth, Harrow and Redhill.

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City Problem Type Report Time
United KingdomPaddington Internet
United KingdomCroydon Wi-fi
United KingdomSouthwark Wi-fi
United KingdomLondon Internet
United KingdomSouthall Total Blackout
United KingdomIlford Internet

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

  • 2020blahblah Rehana (@2020blahblah) reported from Ilford, England

    @EE Hi. Please look into my DM tomorrow please regarding technical issue with EE perks website/reset password link not being sent to Me

  • TheoEshun saintbone7🦅🤍❤️ 🇬🇧 🇬🇭 (@TheoEshun) reported from Camden Town, England

    @EE I’m having the worst customer service with you lot ever. All I get is Covid this due to Covid that. It’s absolutely disgusting the way I’m been treated😡 I can’t even get anyone to talk to. 1 hour 15mins still holding and then get cut off

  • ImRichTea RichTea (@ImRichTea) reported from Poplar, England

    @EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?

  • slowalloon Paul Harris (@slowalloon) reported from Hounslow, England

    @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

  • AngusTeee Angus Teee (@AngusTeee) reported from Islington, England

    @EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?

  • camisyfl camisyfl (@camisyfl) reported from Camden Town, England

    @EE In fairness, they accused him of lying, very unhelpful and damn right rude. A complete joke in all honesty

  • TschesyaT Anna Trela (@TschesyaT) reported from Camberwell, England

    @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

  • camisyfl camisyfl (@camisyfl) reported from Camden Town, England

    @EE Won’t b happening . Service is awful. Beat to change operator. Thank u

  • camisyfl camisyfl (@camisyfl) reported from Camden Town, England

    If anyone has bought a phone fr @EE I would open it and check. Today my son received his brand new phone, opened it, and it was a plastic model phone!!!! Phoned @EE who told him he’s lying. I’ve been a customer of @EE for over 20 years, won’t b for much longer.

  • ianeastlondon IanEastLondon (@ianeastlondon) reported from Poplar, England

    @beauchamp45 @EE Sounds awful. The last thing you both needed.

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • EwanJStevenson Ewan Stevenson ⛄️ (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

  • Damien93 Damien (@Damien93) reported from Richmond, England

    @EE my signal is awful today, whats going on?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Paulc2nd Paul Curry (@Paulc2nd) reported

    @EE They are refusing to help me on the phone I have a bill outstanding of £86 @EE can go whistle for it. Up yours @EE

  • DannyPot Danny Potter (@DannyPot) reported

    @EE the signal is so ridiculously poor in le12 7jz that making and receiving calls is near impossible. Wi-Fi calling is just as useless and that is on a 350mb virgin media connection. I have complained several times and gotten nowhere. Can SOMEONE help please?

  • suzyfleming82 Suzanne Fleming (@suzyfleming82) reported

    @ee no service to make calls! What's happening?

  • Paulc2nd Paul Curry (@Paulc2nd) reported

    @EE are refusing to help me and are now threatening to cut me off from the network if I keep calling up. Congratulations @EE treating vulnerable customers like this #Mentalhealth #EEnotsympathetic

  • BudgieBudgieUK Budgie Wright (@BudgieBudgieUK) reported

    @EE - Really?? 'Messaging is currently unavailable. We apologise for any inconvenience caused.' for >24hrs. 'Sorry, something went wrong on our end. Please enter your IMEI again or come back later' > 50x... Pretty poor for a company whose only REAL job is 'communication'. Why?

  • ImagoCam IMAGOCam (@ImagoCam) reported

    @BenBroomfield_ @EE Same. I am just reading about how ultra reliable their full fibre is. I have it - and it's faulty in our local area already and currently off till teatime Monday. Not like they give a **** though.

  • ndiggidy87 Dirt Reynolds (@ndiggidy87) reported

    @Dawntuckwell @EE Mine has been crap for the last couple days.

  • mslaracrisp Lara Crisp (@mslaracrisp) reported

    I cheated on @EE by moving to @O2 and I’ve never known such remorse. Will you have me back EE? It’s been a month and I still have no signal with 02. Can’t even ring them to get it sorted. Wily, that.

  • ImagoCam IMAGOCam (@ImagoCam) reported

    So...our shiny new expensive @EE full-fibre broadband has failed completely within weeks of installation. Not to worry, it may be fixed by 6.15PM on Monday. That's service for you. #EE #wedontcare

  • LifeatSkye Cor zonder bril. (@LifeatSkye) reported

    @EE Hi there I am back again and it's not good! I received a text today from you, saying "the engineers still can't access the site will contact you again on the 10th of February" so that's a month without phone signal?! I would like to get compensation for this shambles!