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EE Outage Report in Merton, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Merton, Greater London, England 03/11/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Merton, Greater London, England

The most recent EE outage reports came from the following cities: Hammersmith, London, Ealing, Ruislip, Hackney, Croydon, Worcester Park, City of London, Newham, Islington, Hounslow, Feltham, Wandsworth, Kensington and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomEaling Internet
United KingdomEaling Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • Robinhio84 Rubén Taluja (@Robinhio84) reported from Camberwell, England

    Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

  • BurnzyH Hazel 🥸 (@BurnzyH) reported from Redhill, England

    Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

  • craigwilliamsdj Craig Williams DJ (@craigwilliamsdj) reported from Croydon, England

    @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

  • pmodley Paul Modley (@pmodley) reported from Ealing, England

    @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

  • Matt_Barber4500 Matthew Barber (@Matt_Barber4500) reported from Wandsworth, England

    @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

  • joemiller862 Joe Miller (@joemiller862) reported from Spelthorne District, England

    @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE you’re back again with your nonsense. Why can I not go a day without my internet connection dropping? Why is your service so bad?

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • Robinhio84 Rubén Taluja (@Robinhio84) reported from Camberwell, England

    Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

  • Tute Matias Cervi (@Tute) reported from Lambeth, England

    Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

  • sandraspeccy sandra oneill (@sandraspeccy) reported from Hammersmith, England

    @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

  • rochanajackson Rochana Jackson (@rochanajackson) reported from Camberwell, England

    @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

  • RezxoShaw Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

  • simonplatman Simon Platman (@simonplatman) reported from Hackney, England

    @EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil

  • RevBott Gary Bott (@RevBott) reported from Kensington, England

    @EE are there any known issues of outage in West London? Been struggling since 2pm today

  • TheBig_Bakes The Big Bakes (@TheBig_Bakes) reported from Wandsworth, England

    @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

  • SuttonCarers Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England

    @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Merton, England

    @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

  • danthomastaylor Dan Taylor (@danthomastaylor) reported from Lambeth, England

    Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Rubiespal Patricia @Rubiespal (@Rubiespal) reported

    @ItsJamesPowers @EE BT customer over 50 years.

  • dapperlad2911 Chris Feltham-Smith (@dapperlad2911) reported

    @EE any chance I can talk to a human? I can’t track my iPhone order, can someone help

  • ItsJamesPowers James Powers 🇬🇧 (@ItsJamesPowers) reported

    @Rubiespal @EE I’ve been a EE customer for 20 years and I’m treated this way. It isn’t on

  • ItsJamesPowers James Powers 🇬🇧 (@ItsJamesPowers) reported

    @EE Is there something wrong with your automated system? I’ve requested a call back multiple times to be told I will be called with in the next 15 minutes. Only for no call to come. This comes on top of my order being deferred and being told I would be contacted in 48 hours. With no call coming. This comes on top of now looking like having to wait 28 days to get a device due to an admin error of EEs part that wouldn’t allow me to do the upgrade on pre-order day. This is simply not good enough and not a good way to treat loyal customers.

  • hawkins_carole Carole Hawkins (@hawkins_carole) reported

    @EE Digital Voice just gets worse and worse the problems with it are endless, phones don't work, echoing and masses of interference on the line. When are you going to sort out the infrastructure needed?

  • 1971wilko shaun (@1971wilko) reported

    @EE I tried online and couldn't find it. It's not in the Data and Roaming part. Mind you, the EE website is truly awful, slow and buggy.

  • lexafletcher Alexandra Fletcher (@lexafletcher) reported

    @EE I'm trying to help my mum upgrade and your plans have changed price within a few hours, ie there were one price and are now far more expensive with exactly the same offer. Can you explain?

  • TVMusings22 L 💫 ♊️ (@TVMusings22) reported

    @EE your network coverage these days is giving 1998 Nokia, I'd probably have better luck making a call sat with Aladdin in the cave of wonders .

  • TheDivineFrog Frog Princess 🐸 (@TheDivineFrog) reported

    @EE help! My dad is travelling to Spain and last time I bought his roaming pass before he got there. However now he can’t buy his pass until he arrives in Spain and I’m worried he won’t be able to do it as he’s not tech savvy at all 🥺 #elderlytraveller

  • RomarioLourenco Romario Lourenço (@RomarioLourenco) reported

    @Tango5_sec @EE My entire apartment building (and area) is experiencing an outage since Thursday. We’ve received no comms or update on when it will be solved. Genuinely can’t do our jobs right now.