EE Outage Report in Merton, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 18: Problems at EE
EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merton, Greater London, England
The most recent EE outage reports came from the following cities: Hampstead, Croydon, City of London, Beckenham, City of Westminster, Hackney, Hammersmith, London, Newham, Hounslow, Wembley, Mitcham, Wandsworth, Southwark and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hampstead |
Wi-fi | |
| Croydon |
Internet | |
| City of London |
Internet | |
| Beckenham |
Phone | |
| Croydon |
Internet | |
| Croydon |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
.@EE put this in your file for bad customer service. After 11+ years of loyalty as both a mobile and broadband customer tomorrow I move house. Despite doing everything asked of me and being told over the phone that my broadband will be ready on my move day I am told 4 days before
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Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.
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Alana H. #GTTO #JC4PM2019
(@Athemis2014) reported
from
Hackney, England
@helensclegel @EE @Hyperoptic I understand, they should compensate you while you don't have service. At least
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Matty
(@Matty_Est1980) reported
from
Camden Town, England
@EE I've spoken to about 12 people from EE so far! Asked for a PAC code got a PUK code. Had to go back only to be told i can't have a PAC code for 24 hours and they will ring my EE phone (That never works as EE is always down) to give it to me. lol You can't make this stuff up.
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
.@EE Thanks so much for being super efficient turning off my Wi-Fi before I had actually moved out of my home. Such a shame you couldn't be more efficient with setting up the same service in my new place! 👏👏👏
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Jonathon Greenhow
(@coffeemadman) reported
from
Lambeth, England
Jeez the data speeds in London today on @EE have been so bad. It seems just all over it’s been slow.
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Owenden
(@owenden172000) reported
from
Hounslow, England
@ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
@EE Yes - I believe the issue is that @bt_uk can't get a technician out change the line over. Which is understandable, people let you down, especially outside of your organisation. I'm just dissappointed with 1) The time it took to tell me that the agreed date was no longer happening
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!
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John Townsend
(@Starnow1) reported
from
Eltham, England
Replacing sim only with a new phone - have 6 lines on one account with @EE and never missed a payment - not credit worthy for £43 per mth contract but can have £53 per mth contract #ripoff #annoyed #thinkingofleaving
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BRENDAN LEAHY
(@ICEMAN2372) reported
from
Camden Town, England
@EE @williamsonjosc1 Your Mobile DATA network is not working
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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Joshua Van Der Sluys
(@icaruskarin) reported
from
Brentford, England
Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭
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charika kiriwandala
(@CkCharika) reported
from
Camberwell, England
@EE please help Sri Lankan’s with call charges and msg rates. We need to check our families.
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Dan Ryland | UX Designer
(@RealDanRyland) reported
from
Stratford, England
@EE Finally out of the store! Tablets/system.. they had to switch to the main computer but that was slow too.. think it was credit check was slow or problematic because it wasn’t working on the tablet 2/3 times.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ross
(@RossEndersonAFC) reported
@EE Hi wonder if you can help. Recently had a new hub from you guys and ever since, I’ve not been able to cast my @btsport app to my tv? Always worked on my old ee hub. Have tried deleting app and redownloading, and all settings turned, just doesn’t seem to be connecting. TIA
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Dylan
(@illfigga1983) reported
@EE just wanted to Big up an employee for their excellent customer service. His personal service. And use of his product knowledge to help sort out a new handset and return of a order I messed up. Please bless Alec Harmeston with some vouchers, a raise a day off. Very happy.
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@ee are you having any problems? my laptop don't want to connect to my Wi-Fi box, it was ok early this morning before I went to bed, it showd as on, but google won't connect thanks
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Sam Mckay
(@SamMckay12) reported
@EE My house seems to be the only place in my town where I don't get signal indoors #help #NoSignal
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🏴 Peter Ian Staker 🏴
(@kennedy_magee) reported
@EE why are you so dog ****?
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Peppy754
(@Peppy754) reported
@EE There was problem with add to plan yesterday’ and day before. It’s changed now
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BarkingMadAboutFilms
(@Bill626) reported
@ee are you ever going to get new iPhone stock, been waiting since end of December, regular updates instead of having to always chase you would help😞
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Martin Tull
(@MartinTull1) reported
@EE 2/2 I live several miles inside the M25 but half a mile from the nearest road. That, it seems, is akin to living in the Highlands where my phone signal is concerned. Its normally just aggravating but this time its actually cost me money with regard a bet.
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Brad Bailey
(@bradderz1990) reported
@EE hello I hope you can help I have an iPad Pro (2019) on contract with you, it ends in March and I was looking at cancelling it it’s been 24 months, am I able to do a pay as you go plan on the iPad?
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Martin Tull
(@MartinTull1) reported
@EE No, I've had enough now. I was trying to lay an in-play bet, which subsequently won, but couldn't due to a chronic lack of signal so that's me done with EE. My partner has no similar issues with her Vodafone signal at this location.