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EE Outage Report in Merton, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Croydon, London, Tower Hamlets, Wandsworth, Greenford, Hammersmith, City of Westminster, City of London, Thornton Heath, Hounslow, Camden Town, Waltham Forest, Redhill, Hayes, and Leyton.

CityProblem TypeReport Time
Croydon Wi-fi 16 hours ago
London Phone 21 hours ago
London Wi-fi 1 day ago
London Internet 2 days ago
Tower Hamlets Phone 2 days ago
London Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • jr_svb
    John Robinson (@jr_svb) reported from Islington, England

    Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.

  • smartpicsuk
    The Burtons (@smartpicsuk) reported from London, England

    @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

  • naazalii
    itsmenaaz (@naazalii) reported from Poplar, England

    @EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G

  • AmbroseBarnaby
    🎄 Barnaby and Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby

  • Lochlanndg
    Lochlann (@Lochlanndg) reported from Stratford, England

    Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent

  • adrian_pennelli
    Mr P (@adrian_pennelli) reported from Croydon, England

    So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice

  • DaveArnold91
    Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Lambeth, England

    @dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.

  • ANOBRAINHOLLY
    holly (@ANOBRAINHOLLY) reported from Hounslow, England

    hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

  • peter33266430
    peter (@peter33266430) reported from Hillingdon, England

    @EE EE have completely messed up my bill again I just can’t believe it’s dressing me out , £129 for 1 month when I have unlimited minutes unlimited txts and unlimited Data I rang customer service she’s confused aswel so I don’t know what to do

  • kerem6okce
    KG (@kerem6okce) reported from Hackney, England

    He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.

  • TheMist1701
    Ian Davies (@TheMist1701) reported from Spelthorne District, England

    @EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.

  • DaveArnold91
    Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Lambeth, England

    @dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge

  • naazalii
    itsmenaaz (@naazalii) reported from Poplar, England

    @EE I called up and they said there was problems with my area. They will solve it it’s been 24 months now and there had been times where they have compensated me. However majority of the time I have been given false promises and been lead on

  • Taimsss
    Taimour (@Taimsss) reported from Camberwell, England

    @EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #

  • CoopersCoffee
    Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England

    @EE Help I can’t get travel data pass to work online 🙄 & your offices are shut

  • Veronique7
    veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • David25892
    David (@David25892) reported from Lambeth, England

    @EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.

  • AzzyChill
    🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • DKaretsos
    dominnique karetsos (@DKaretsos) reported from Richmond, England

    @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

  • StuLaws_
    Stu (@StuLaws_) reported from Hillingdon, England

    @EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • N21PZ
    Nuss (@N21PZ) reported

    @EE can you sort out your WiFi calling please!!!! I just missed an important gp call because of your stupid service! It was working fine in the morning but suddenly your service just dropped! Don't blame it on my WiFi because my work phone has @VodafoneUK and it works fine!!

  • N21PZ
    Nuss (@N21PZ) reported

    @EE what is going on when the ee wifi calling! I see that there are 2 bars only on my phone (usually I have no reception so I use wifi calling) but now because I have 2 bars but still no connection so I missed my gp appt call. Stick to providing the service you can provide.

  • dpbrewer7
    David (@dpbrewer7) reported

    @EE why is wifi calling not working? Teying to run a business here

  • SukhyK
    Sukhy Kaur (@SukhyK) reported

    @EE still no signal .....this is becoming a regular occurrence. Please can you provide an update

  • Irishguy6647
    Irish Guy 🇮🇪 (@Irishguy6647) reported

    @EE I'm a man and proud to be one and all the masculine traits that go with it,I also treat everyone not just women the way I would expect to be treated myself, not all men are potential monsters so stop putting out divisive comments.

  • markdixon100
    Mark Dixon (@markdixon100) reported

    @EE wifi calling down, AGAIN!

  • alicejolley12
    Alice Jolley 🌺 (@alicejolley12) reported

    @abbiecops @EE I ended up having to pay a bill of nearly £300 because my phone was stolen and someone spent all that on the Google Play store! Google said it wasn’t fraud so EE said I had no choice other than to pay 🫠 have a look at your bill statement cos 1.8k WTF

  • martinscouse
    Martin Murphy (@martinscouse) reported

    @EE @SamsungUK WiFi calling and connection issues since updated phone yesterday. Some research saying this is a known issue? I've tried the usual, on/off/sim out/ clear cache/ do the hokie cookie/ put a finger in your ear Still no joy Any advice please?

  • ferranholic
    Kyrée (@ferranholic) reported

    @lizzychapman23 @EE Ya they do it all the time. Apparently you have to call up 30 days before the end date to cancel. That don’t make any sense to me at all.

  • jlb26_
    jodie 🧣 (@jlb26_) reported

    @abbiecops @EE how on earth do you justify nearly £1.8k added to your bill with NO reason or explanation??? that seems like a pretty hefty amount to just charge without explaining, what the literal **** 😳 unless you’ve been making phone calls to mars this doesn’t add up