EE Outage Report in Merton, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Merton come from postal codes SW20.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Merton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at EE
EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Merton, Greater London, England
The most recent EE outage reports came from the following cities: London, Croydon, Islington, West Wickham, Fulham, Hounslow, Richmond, Ruislip, Harringay, City of London, Southwark, Bromley, Ilford, Ealing and Purley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Croydon |
Internet | |
| Islington |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| West Wickham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Merton, England
Latest outage, problems and issue reports in Merton and nearby locations:
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DAWN4IoE
(@Dawn4Io) reported
from
Camden Town, England
@NoServiceHereUK no data on Euston platform despite good signal on @EE
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Life of Nads
(@life_of_nads) reported
from
City of London, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
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Benjamin Hopkinson
(@BenHop) reported
from
Bromley, England
@EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.
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Stephen McGlynn 🏴
(@StephenMcGlynn) reported
from
Merton, England
@EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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Life of Nads
(@life_of_nads) reported
from
Islington, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭
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Dave Cunningham
(@flyerinhiding) reported
from
East Ham, England
C’mon @EE this is getting silly. Phone shows 4G but London, York, Edinburgh frequently now there is just no signal. Tried phone and Ipad, same on both. Its almost like you’re trying to force people onto 5G. The last few weeks its been next to useless
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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Alicia
(@westiee) reported
from
Richmond, England
@EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Aminul Hoque
(@Am1nul_Hoque) reported
from
Poplar, England
@EE I was informed I would be called at 6.30pm today by technical support today and even given a name. Call was recorded and I came home extra early from work, but yet again you have considerably failed to stick to your word and meet the needs of your customer!!!
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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tim parsons
(@timpar2109) reported
from
Poplar, England
@EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.
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HaflaNextDoor
(@iKaremk) reported
from
Hillingdon, England
@EE hi I need some help with my account
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Alex King
(@alexkingtweets) reported
from
Merton, England
@Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!
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Martin Dynan
(@Dynan5) reported
from
Croydon, England
@EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal
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John
(@SaffaJohn) reported
from
City of London, England
@EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.
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Marc Flores
(@marcflores) reported
from
East Ham, England
@EE Back in east London (E16, Canning Town). 1. After Airplane on/off 0.66 Mbps down 2. After restart 6.88 Mbps down (slower than normal 3’s speeds!) 3. I’m running iOS 13.1 on the device. FYI - I had no issues when at work at SE1.
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A girl has no name 🐺⚔
(@rustykidneys) reported
from
Camden Town, England
@EE Thank you. Your team member was great. My mum was on the train home and couldn't call herself, and my stepdad's phone kept losing signal, so I had to on her behalf. I was afraid this was going to be a problem but he was very sympathetic and sorted it out.
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Marc Flores
(@marcflores) reported
from
Stratford, England
@EE Hi Jo - my data speeds seem to be non-existent or extremely slow in E13 and E15 (I’m commuting right now).
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Fionn Dobell
(@fionn_d2) reported
@EE me blaming @DPDgroup_news for trying to deliver to wrong address and the poor guy explains the packaging and his system doesnt have a house number on it! How can an £800 be "missed" with regards to an address. My invoice has it on!
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Daler Singh
(@fingers_pies_in) reported
@EE EE are SHIITE, just spent 1hr 40mins on the phone to agree there's no termination fee payable after waiting 13 months for you to rectify signal&data speed issues & complaints made & now you advise there's a cancellation charge with the pac number. Will never use EE again. #ads
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LJ
(@kidswithbeards_) reported
@EE @BBCWatchdog What's the point in this page ? You dont help or respond to anyone
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kemo
(@kemo07848751) reported
@bjblyth @EE Cancel it you don’t owe them a thing
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Jake H Willis
(@jakehwillis) reported
@EE I’ve just seen that my full address hasn’t been put on my phone delivery so the driver doesn’t know which flat building and number we are - already had one failed delivery. Can you help? This info was definitely put when ordering.
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@TomatBude
(@gnapp_p) reported
@EE I can’t even get a good service at home on broadband been on to tec support 5 times in 2 days they just don’t bother
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Warren Harris Golf Coaching
(@WHGolfCoaching) reported
@EE Hi Olivia, not as yet as I’ve had trouble getting through. Is 150 the correct route or is there another number I should try?
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kaz
(@CherryKaz1) reported
@EE I was offered 10 pounds compensation, i think in the circumstances this is an insult. ee you can do better, please share. #fail
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Mr Malden Teach
(@Nedlam9) reported
@EE I need an email address to praise the customer service agent I just spoke with. They were excellent. Please help.
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Techonify
(@techonify) reported
Kudos to @EE my SIM card died and with a call to customer services and a trip to the local store was back online within an hour!