EE outages and service status in Merton, England

Problems in the last 24 hours in Merton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Merton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Merton, England

The most recent EE outage reports came from the following cities: Croydon, Hammersmith, Wandsworth, Thornton Heath, Fulham, Purley, Kingston upon Thames, Worcester Park, Kensington, Carshalton, and Banstead.

City	Problem Type	Report Time
Croydon	Phone	6 hours ago
Croydon	E-mail	2 days ago
Croydon	Internet	5 days ago
Hammersmith	Wi-fi	6 days ago
Croydon	Wi-fi	10 days ago
Croydon	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

• 
  Dave Ahern (@CorkGourmetGuy) reported 9 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Gary Bott (@RevBott) reported 9 minutes ago from Kensington, England

  @EE are there any known issues of outage in West London? Been struggling since 2pm today

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 11 minutes ago from Croydon, England

  @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

• 
  Damien (@Damien93) reported 11 minutes ago from Richmond, England

  @EE my signal is awful today, whats going on?

• 
  Matt Bond (@MattBondVocal) reported 13 minutes ago from Camberwell, England

  In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

• 
  gillian nichols counselling (@NicholsGillian) reported 14 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  Lucy Callis (@lcallis) reported 21 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

• 
  Niki Hutchinson (@nikihutchinson) reported 31 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Jonathan Kelly (@JKBartsHeart) reported 32 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  Linzie Hunter (@linziehunter) reported 32 minutes ago from Camberwell, England

  @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

• 
  James Meredith (@Jamesmeredith) reported 34 minutes ago from Camberwell, England

  @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

• 
  TricolorGav (@gauravleo7) reported 37 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

• 
  Rubén Taluja (@Robinhio84) reported 39 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  Stephen Hines (@hines_stephen) reported 39 minutes ago from Camberwell, England

  Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

• 
  CharlieH 💙 (@MissCharlesV) reported 42 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 44 minutes ago from Richmond, England

  @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 45 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  Teresa Walsh ● (@teresaspost) reported 45 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 59 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  Matthew Barber (@Matt_Barber4500) reported 59 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ace (@Ace053381840899) reported 8 minutes ago

  @EE Howyou promoting new wifi box when the signal is so weak and slow.. Either fix or might go with virgin media

• 
  ItzCyberCell (@ItzCyberCell) reported 9 minutes ago

  A bit of context to my previous posts. I have been a loyal @EE customer for over 3 years. I pay £96.99/m for Sports & Entertainment & 900Mbps internet. I also pay for @tntsports through EE which is now part of HBO Max. If I am paying over £100/m I shouldn't be forced to watch ads

• 
  Clare (@csteventon61) reported 10 minutes ago

  @EE we've had no er coverage for 4 days, keep being told you're working on a problem but not much help when as a family you're still taking our money!!!

• 
  Cyclinginlondon (@Cycle77lon) reported 11 minutes ago from London, England

  Why is @ee network coverage in the Wembley area...HA9 0YJ postcode to be specific

• 
  Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported 13 minutes ago

  @EE I have to say your support is exceptionally poor. For months now, I have been trying to resolve an issue with your app and now I cannot access TNT support. I called last week and was told to wait 72 hours. Called today and told to wait 7-10 days. Awful service.

• 
  Ian Bennett (@bernifresh) reported 13 minutes ago

  @ee Why can I not get 5G+ access on we business sim only. Just upgraded only to find out that even on an all-rounder tariff you cannot have access. I will have to cancel this upgrade and move network after 30 years (orange to ee account).

• 
  Tobes (@theGrimey) reported 15 minutes ago

  @EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.

• 
  Jay-P-Gaming (@Xx_Jay_P_xX) reported 15 minutes ago

  Kind of weird that @EE have a shop willing to sell you phones in Stroud at GL5 1RR when for the last 6+ weeks you can’t even use their network there. No calls, no internet. Any chance of sorting your network in this postcode ? Or shall I start looking for another provider?

• 
  ALL WEDNESDAY RNT WE (@owlsfan4eva) reported 16 minutes ago

  Is there a problem with EE? can’t log in via the app or via safari just says We’re having trouble displaying your profile details It’s our fault, not yours. Please reload the page or try again later @EE

• 
  Reza Mohammady (@RezaMohammady_M) reported 18 minutes ago

  @EE Why are you not answering now ? Or this is just a bot to keep people busy? I want to know why I will be charged for the device I have already paid, including interest cause you have put that on a contract which you sent me a letter too late to cancel ?