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EE outages and service status in Stratford, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 2 outage signals in the last 24 hours around Stratford, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Aug 21, 11:14 AM GMT+1.
  • 66% Internet (66%)
  • 17% Phone (17%)
  • 10% Wi-fi (10%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Stratford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Stratford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Stratford, England

The most recent EE outage reports came from the following cities: City of London, Hackney, Islington, Waltham Forest, Newham, Walthamstow, Poplar, Barking, and Ilford.

CityProblem TypeReport Time
City of London Internet 2 hours ago
City of London Phone 24 hours ago
Hackney Internet 1 day ago
Islington Internet 2 days ago
Waltham Forest Internet 2 days ago
City of London Phone 2 days ago

Nearby cities with recent reports

City of London

5 recent signals

2 hours ago
Waltham Forest

2 recent signals

2 days ago
Hackney

1 recent signals

1 day ago
Islington

1 recent signals

2 days ago
Newham

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Stratford, England

Latest outage, problems and issue reports in Stratford and nearby locations:

  • Mr_MartinCalder
    Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @EE Hopefully one day this company can lower the cost of the pay and go price plans 60GB Of data at £30 is a very bad deal

  • Amit_Mayfair
    𝘈𝘮𝘪𝘵 K (@Amit_Mayfair) reported from Stratford, England

    @xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.

  • ImRichTea
    RichTea (@ImRichTea) reported from Poplar, England

    @EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?

  • Mr_MartinCalder
    Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @EE The problem with EE is that they pay and go price plans are a major rip off

  • TrevBenton79
    Trevor Benton (@TrevBenton79) reported from City of London, England

    @EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice

  • 2020blahblah
    Rehana (@2020blahblah) reported from Ilford, England

    @EE Hi. Please look into my DM tomorrow please regarding technical issue with EE perks website/reset password link not being sent to Me

  • DianaVickers
    Diana Vickers (@DianaVickers) reported from Hackney, England

    Yesterday I was mugged in London. Being a young woman without a phone in London is extremely unsafe. At first I didn’t have a phone because I was mugged and now I don’t because of @EE errors. You’ve made being a woman that bit harder today @EE

  • Ayoolanaa
    Ayo (@Ayoolanaa) reported from Hackney, England

    @EE you’re back again with your nonsense. Why can I not go a day without my internet connection dropping? Why is your service so bad?

  • NandaSurabhi
    Surabhi Nanda (@NandaSurabhi) reported from Ilford, England

    @MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience

  • MrMitchell
    The Mitchell Brothers (@MrMitchell) reported from Hackney, England

    @EE Hello I demand an answer why is the network not working!!!...

  • Lynseym247
    Lynsey (@Lynseym247) reported from City of London, England

    @EE 😂 ffs, I’ve done the same journey for 11 years using your network & using the same trains as Southeastern are cheap and don’t replace them. It’s your reception that’s gone to 💩 over the past few weeks so please don’t insult my intelligence with this rubbish!

  • fuhirees
    Michael Buckley (@fuhirees) reported from Islington, England

    @EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.

  • Ayoolanaa
    Ayo (@Ayoolanaa) reported from Hackney, England

    @EE Definitely not well because of your internet issues. It has been a while and still no resolution. My full name and all those details will be in the DM already, I’m sure you are able to see that, Olivia.

  • taylor251073
    mark (@taylor251073) reported from Stratford, England

    @EE how do I cancel my contract when my contract finishes,

  • MrBigz81
    Bigz (@MrBigz81) reported from Walthamstow, England

    So @DPDgroup_news have made it basically impossible to make a complaint with poor customer service in the UK @EE you guys should not use them this has been terrible #DPDIsTrash

  • ChocOnTour
    Ayo (@ChocOnTour) reported from Hackney, England

    @EE ‘We will send an engineer to come round and fix your internet’. Engineer comes round and says there’s no problem, another engineer comes and checks outside, says it fine. So why do I have no broadband? Don’t ever get EE broadband. Pathetic

  • bradclarkuk
    Brad Clark (@bradclarkuk) reported from Poplar, England

    @EE Yes. It was a long hard lesson with @three that on paper they offered the same for more than half the price but in reality it was a dumpster fire of a service. Terrible customer support. Smug social team and diabolical data speeds and coverage. So not cheap at all really!

  • emirrelevant
    Emyr Glyn Rees (@emirrelevant) reported from Hackney, England

    @EE Live chat rarely connects - please direct me to the WhatsApp chat support please.

  • hannah_p79
    Hannah Parmenter ♥ (@hannah_p79) reported from Poplar, England

    @EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't

  • dionnepat2000
    Dionne (@dionnepat2000) reported from Walthamstow, England

    @EE terrible service today with trying to get into messaging your company, just don’t connect.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Dynamo24
    Nathan aka JB (@Dynamo24) reported

    @EE nothing but bad service trying to get better price on broadband. Spent over 40 mins on phone and then wasted 1 hour 40 mins on online chat .. Trustpilot response lousy .. #poorservive #broadband

  • louise_cooksley
    Louise cooksley (@louise_cooksley) reported

    @EE Nothing has been installed since June as was promised My dad is poor health at 91 the same for my mum at 87 to be left without a landline is absolutely ridiculous

  • jellybean_7676
    jellybean1976 (@jellybean_7676) reported

    @EE @EE this afternoon I've tried your WhatsApp help - the bot kept going round in circles and wouldn't put me through to anyone. Now I've tried 150 and it's a 20 min wait time

  • birthdaycakexo
    3 ⭐️ general (@birthdaycakexo) reported

    honestly @EE wtf is going on with my service

  • rhiangibson_
    Rhian (@rhiangibson_) reported

    @EE I’ve tried to call but I can’t call, I’ve already set up roaming, it’s working, I have no spend cap, I’m on a local network. It’s not working. I can’t call to check a delivery if calls are not working from my phone…

  • rhiangibson_
    Rhian (@rhiangibson_) reported

    @EE in Mauritius and I’m unable to call customer services using my roaming package. It just says call ended, what can I do? I have an iPad coming and I have received no delivery confirmation email/texts but I spoke to a DPD driver on my doorbell as he attempted delivery yesterday

  • mdwats
    Murray Watson (@mdwats) reported

    Did anybody else get the government emergency alert at 2am this morning and again at 7am. @EE This was in top of the original one at 7pm a night!

  • apr9999
    Andrew Robinson (@apr9999) reported

    @sky After much deliberation I decided to get you to upgrade my broadband & move me from @EE . Waited 3 hrs for engineers who couldn't do it due to blockage in conduit. Now have to wait weeks for another 5 hour slot. Told you can't expedite this failure! Rubbish service!

  • HeldinEU
    Held der Arbeit (@HeldinEU) reported

    @EE my landline and broadband are down. Any advice?

  • CathyVhal
    Cathy (@CathyVhal) reported

    @EE @EE if l come here would my problem be solved faster?l am at my wits end. Your technical team and call centre have for the past year failed to link my products to my EEapp. The cherry on the top is l can’t cancel any of my plans because l will be penalised for a YOU problem.