EE Outage Report in Stratford, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stratford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Stratford, Greater London, England
The most recent EE outage reports came from the following cities: Wandsworth, London, Croydon, Ilford, Hackney, Romford, Southwark, Paddington, Waltham Forest, Islington, Coldblow, Poplar, City of Westminster, City of London and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Wandsworth |
Phone | |
| London |
Phone | |
| London |
Internet | |
| Croydon |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Stratford, England
Latest outage, problems and issue reports in Stratford and nearby locations:
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Diana Vickers
(@DianaVickers) reported
from
Hackney, England
Yesterday I was mugged in London. Being a young woman without a phone in London is extremely unsafe. At first I didn’t have a phone because I was mugged and now I don’t because of @EE errors. You’ve made being a woman that bit harder today @EE
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Daniel
(@spasypaddy) reported
from
Barnet, England
Why do I have full signal but no reception in the street outside my house @EE
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PG
(@PaulGrayburn) reported
from
Romford, England
The only good thing about this storm is that I’m getting a decent @ee signal.
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Zarra Okumephuna, LLM.
(@okumephuna) reported
from
Camberwell, England
@MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!
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𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮
(@AndrewJLeslie) reported
from
City of London, England
@EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?
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Kevin Nolan
(@knolanuk) reported
from
Lambeth, England
@daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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Connor
(@connorlol) reported
from
Paddington, England
@EE hi, are there issues around Paddington/Bayswater (W2)? I have only been getting one bar of signal over last few days. Thanks
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Sandra Ryan ***
(@soryan25) reported
from
East Ham, England
@EE data would not work all day yesterday. Not the first time. In general on a daily basis, service is bad.please don't blame the storm. This is ongoing for a long time now. My phone continously cutting out and says no service. Mostly reliant on my home broadband for wifi calls!
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Sandra Ryan ***
(@soryan25) reported
from
East Ham, England
@EE please tell me why your service has been so bad over the last 12 months plus.. i rarely get more than 2 bars on my phone. Live in London E6 and whole area has shocking service. All day in Cambridge yesterday and only one bar. I have 3 phones on EE contracts and all the same.
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?
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🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob)
(@WoWnut) reported
from
Aveley, England
@EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.
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Gov Soludo's PA (He/Him) 🇳🇬 🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@EE kitikpa la cha unu anya. How can you owe me £50 after I returned an upgraded phone within the 14 day cooling off period only to be billed £99. The idiot I spoke to on 150 said nothing can be done cos that my bill. Imagine the audacity? Arant nonsense.. Afọ SA gbue unu dia.
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Laura 💙
(@laura_day6) reported
from
Ilford, England
@EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)
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Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing
(@maryyasmine) reported
from
Kensington, England
@EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)
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Teresa Walsh ●
(@teresaspost) reported
from
Merton, England
@EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???
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PG
(@PaulGrayburn) reported
from
Romford, England
@Da_Stonerz @EE They don’t care mate, been a problem since 2020 and they still haven’t fixed it!
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Jimmy
(@OiRehBhaiii) reported
from
Ilford, England
I hope @EE compensates for the disruption in service. Its the 5th time this month alone
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PG
(@PaulGrayburn) reported
from
Romford, England
@Da_Stonerz @EE EE are terrible round this way. Every call I have drops.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lynx
(@SpaghettiWateva) reported
@EE the one time I need to actually call customer service for something urgent the whole system is down. I can’t contact you guys via phone or live chat. I need to make an international call and have the service unlocked plus enough on spend cap. Please help?
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Tomasz Wiatr
(@wichru_cb) reported
I experienced the same problem when my contract with @EE finished. They asked to pay twice more than the competitors for services that were not even comparable to what others offered.
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Stephen Taylor
(@Red1cell) reported
@EE just changed from @bt and can’t get through to your support on 150 or the 0800 number. Help please!
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Colin Grist
(@colingrist) reported
@EE Hey guys, I'm having constant internet disconnects which started yesterday, are you having issues?
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Alvin Caudwell
(@AlvinCaudwell) reported
@EE having changed our contact for zero roaming charges in Europe, we find ourselves confronted with £2 per day roaming charge in mainland Europe and absolutely no way of getting through to the international EE customer services number +44 7953 966250. HELP!!!
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Nicholas K. Alderton, BA (Hons), MA
(@Nickalito) reported
@EE wired Internet in Heol-y-Cyw (Bridgend) Wales is down. Any idea as to when it will be back up? Been told it might be something to do with BT.
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Damian Webber 💙💛
(@damianwebber) reported
@EE I’m not there any more. I went in to get some help with a roaming problem but it’s so annoying. I just feel like the shop is there just to sell phones, not to help people :-(
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MJ
(@M_J_TheBarber) reported
@EE That’s ok, I thought it might have been the signal. My contract runs out soon so it’s fine, thanks though.
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Giuseppe Scagliarini
(@sjr_giuseppe) reported
@EE Hello. I trying to contact the customer service but it seems not working. It's about an order. Please contact me.
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James Bucknall
(@james_bucknall) reported
@EE Afternoon, any issues with getting to talk to Customer Services at the moment? I can't! 150, a host of other numbers and online conversation (Chat) do not appear to be working for me... Thanks.