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EE Outage Report in Bromley, Greater London, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Bromley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bromley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Bromley, England

The most recent EE outage reports came from the following cities: Croydon, London, Redhill, Wandsworth, Leyton, Hammersmith, City of Westminster, Paddington, Dagenham, Camden Town, Ilford, Poplar, Islington, Orpington, and Tower Hamlets.

CityProblem TypeReport Time
Croydon Internet 31 minutes ago
London Phone 2 hours ago
Redhill Internet 9 hours ago
London Wi-fi 22 hours ago
Croydon Internet 1 day ago
London Total Blackout 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

  • naazalii
    itsmenaaz (@naazalii) reported from Poplar, England

    @EE I called up and they said there was problems with my area. They will solve it it’s been 24 months now and there had been times where they have compensated me. However majority of the time I have been given false promises and been lead on

  • Bjmcardle
    Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

  • NandaSurabhi
    Surabhi Nanda (@NandaSurabhi) reported from Ilford, England

    @EE APPALLED by your service - your courier delivers a parcel to another address and you don’t trust your customer to say they have not received it and not willing to help the customer #CustomerExperience #EE

  • davidoxley1982
    David Oxley (@davidoxley1982) reported from Islington, England

    @EE are getting so bad with loyal customers..

  • BelvedereVicar
    Simon Archer (@BelvedereVicar) reported from Crayford, England

    Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

  • stuartfields
    Stuart Fields (@stuartfields) reported from Stone, England

    @EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater

  • stuartfields
    Stuart Fields (@stuartfields) reported from Stone, England

    @EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same

  • simonfromharlow
    SfH (@simonfromharlow) reported from Stratford, England

    @vicgoddard I have long suspected that @EE withhold automatic carrier ‘over network’ updates to handsets that they’d like to nudge you to upgrade

  • Lochlanndg
    Lochlann (@Lochlanndg) reported from Stratford, England

    Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent

  • stevejnorris
    Steve Norris (@stevejnorris) reported from Lambeth, England

    @EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

  • twynne
    Tom Wynne (@twynne) reported from Poplar, England

    @EE please confirm when you’ll resolve the issues in KT6. This has been ongoing for over 4 weeks already with the services barely usable in that location. Last update from the service status now shows several more weeks minimum, which is not acceptable.

  • davidmoritz
    David Moritz (@davidmoritz) reported from Camberwell, England

    Well your customer service is like your service @ThreeUK. I’m off to @ee

  • Ross7Perry
    Ross Perry (@Ross7Perry) reported from Poplar, England

    @EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect

  • naazalii
    itsmenaaz (@naazalii) reported from Poplar, England

    @EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G

  • NandaSurabhi
    Surabhi Nanda (@NandaSurabhi) reported from Ilford, England

    @MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience

  • bukkushan
    🧘🏾‍♀️ (@bukkushan) reported from Croydon, England

    @EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too

  • johnrahers
    It's me, John (@johnrahers) reported from Lambeth, England

    @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

  • Mr_Unique_Voice
    Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • Bjmcardle
    Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

  • RicciQueens
    Lord Panache (@RicciQueens) reported from Wandsworth, England

    @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tonyjphillips
    sdıllıɥdɾʎuoʇ (@tonyjphillips) reported

    @EE Can I get a new battery for my oppo find x2 Pro at the 2hr repair service?

  • didiakinyi
    Diana Akinyi Otieno (@didiakinyi) reported

    @EE *WARNING* stay away from EE they have the most atrocious customer experience ull ever hav. Don't waste ur hard earned money on MISSOLD products DO NOT TRUST THEM

  • fi_leyland
    Fi_leyland (@fi_leyland) reported

    @EE I’ve been fobbed off constantly from both company’s, I’ve wasted so much time chasing with zero effort or responsibility taken from anyone. I’ve had all the stress and feel like I’m the one having a terrible experience for their mistakes and poor customer service :(

  • fi_leyland
    Fi_leyland (@fi_leyland) reported

    @EE I applied for the product, @YodelOnline lost the parcel, I filled in a disclaimer form but @SamsungUk refuse to process it. This is after I’ve spent weeks webchatting and emailing both companies to resolve the issue, I’ve had zero support with this from either parties.

  • didiakinyi
    Diana Akinyi Otieno (@didiakinyi) reported

    @EE EE should change its name to 'Ego' because the have a huge arrogant attitude and the worst Customer experience #eearrogantego

  • Robbo_87_
    Robbo (@Robbo_87_) reported

    @EE Hi, since moving in to my new property I struggle for signal in my house, constantly on one bar. The signal checker is reporting it should be ok. Can this be looked into ?

  • garethwynhughes
    Gareth Wyn Hughes (@garethwynhughes) reported from Tonypandy, Wales

    Hey @EE signal has been out in #Tonypandy CF40 1BE for over a week now. Can you advise what’s wrong please and an ETA on when normal service will resume?

  • MRDJC1990
    Dan (@MRDJC1990) reported

    Shocking customer service from @EE . Waited over 30 days for my new IPad (absolutely fine with this), it was supposed to be delivered today, told it’s on the way, rang them up and I’ve now been told it’s out of stock and I’ll have to wait another 30 days at least 👍👍

  • Snowfroggy
    Clare (@Snowfroggy) reported

    @EE I have... I've even changed the router and all the wiring... Any news on the mobile network being down as well? It was all day yesterday and all day today

  • machinium_uk
    Machinium (@machinium_uk) reported

    Fedback from @EE was I didn't show enough 'loyalty' or 'commitment' to them as I said if I got an offer from another company I'd take whichever offer best suited my needs. I guess they don't want employees able to make informed decisions. Loyalty, been a customer for years 👍