EE Outage Report in Bromley, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Bromley come from postal codes BR1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Bromley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at EE
EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Bromley, Greater London, England
The most recent EE outage reports came from the following cities: Southwark, Newham, London, Romford, Fulham, City of Westminster, Tower Hamlets, Wandsworth, Redhill, Hackney, Merton, City of London, Camden Town, Dagenham and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Internet | |
| Newham |
Phone | |
| London |
Internet | |
| Romford |
Internet | |
| Fulham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@EE I need help with an upgrade being charged more than it should be!
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Jonathan Kelly
(@JKBartsHeart) reported
from
Kensington, England
@calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
@ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Ari Gork
(@arigork) reported
from
Camden Town, England
@VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?
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mark
(@taylor251073) reported
from
Stratford, England
@EE how do I cancel my contract when my contract finishes,
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Huw
(@huwkan) reported
from
Poplar, England
@EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
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Deborah Brown 🇪🇺
(@Streethats) reported
from
Hammersmith, England
@EE morning... can't login to my account... any issues?
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Callum
(@Callum_Walker96) reported
from
City of London, England
@EE how do I cancel my rolling contract
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N1C-B🐻💙
(@Nic_B82) reported
from
Bexleyheath, England
@EE do you do the same deal in store as well as phoning the customer services??
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Michael Wilkinson
(@ThatMichaelW) reported
from
Camberwell, England
From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Kelly
(@CatherineKZAP) reported
@EE #failing My uncle died at Xmas, my 80 year old aunt asked you to transfer their mobile to her name, you didn't & then blocked account, now she can't access email because she can't get the login security code sent to phone. Needs email to buy groceries #fixthis #sheneedstoeat
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Nicholas Jessop
(@NicholasJessop2) reported
@EE I got a text to@day I could get the Xbox today after registering my interest spent all morning trying to get one 4 different phone calls to your customer team to told many different things and get told there out of stock no queuing system in place not even for loyal customers
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Thomas
(@Thepipersson47) reported
@EE Hi IV sent DM but had no reply yet, I'm trying to checkout but your site won't work. Not sure if u want custom but can tell you I'm about to switch providers, really disappointing services through the app it never works. Months of issues still ongoing.
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ziefik
(@ziefik) reported
@EE hi, i'm having problems with trying to upgrade my phone. "Sorry, you can't upgrade this device just yet" is the message that appears, even though I was looking at devices just yesterday. I don't wanna call CS, is there an online chat?
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Mark White
(@Bristolhammerfc) reported
@EE Good morning, Not happy with your trade in service. Sent two phones in single envelope. Email to say one phone examined waiting for delivery of other. Both phones same envelope. Phone lines permanently engaged. No coherent email answers. Poor service and they have £300 of phones
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Cassie of ⓧ
(@Cassterix) reported
@foxtrotluna @EE It's not legal for them to request that. I had a similar issue with Blizzard Entertainment and it took calling them out on twitter for them to change it for me.
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Artur D
(@archie333333) reported
@EE How one can get PAYG device unlocked? I spoken with your customer service over a week ago, the gentleman followed my 2 orders in your system and confirmed I am eligible for free unlock. But no email or any other contact been made since...
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Lacy Morris
(@lacy_claire) reported
from
Tuxford, England
@EE I’m super excited to hopefully receive my new #applewatchSE unfortunately you seem to have a serious issue with all stock! I have emailed and spoke on the chat, but no one can tell me more!?! It’s been over 14 days, what’s happening??
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Daniel Kalinowski
(@iiidanskiii) reported
@EE whats up with your network. its been really really bad recently
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Scott Morgan 💖🌧🚨
(@MrScottMorgan) reported
@EE Can you help me block someone from contacting me? I have blocked their number but recently received a voicemail from them.