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EE Outage Report in Bromley, Greater London, England

Why is my EE service not working?

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Bromley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Bromley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at EE

EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Bromley, England

The most recent EE outage reports came from the following cities: Croydon, London, Tower Hamlets, Romford, Wandsworth, Hammersmith, City of Westminster, City of London, Thornton Heath, Camden Town, Waltham Forest, Redhill, Leyton, Paddington, and Dagenham.

CityProblem TypeReport Time
Croydon Wi-fi 15 minutes ago
London Phone 5 hours ago
London Wi-fi 20 hours ago
London Internet 23 hours ago
Tower Hamlets Phone 1 day ago
London Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Bromley, England

Latest outage, problems and issue reports in Bromley and nearby locations:

  • garethwyn70
    Gareth Wyn (@garethwyn70) reported from Lambeth, England

    Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

  • KatyJaneHughes
    KatyHughes🖤 (@KatyJaneHughes) reported from Poplar, England

    @EE hi , I am looking to upgrade could someone help me please Thanks

  • markjg65
    mark garratt (@markjg65) reported from Camberwell, England

    @EE the mobile signal is very poor and sometimes non existent in SE24 currently

  • AnnaThurmanLDN
    Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England

    @EE I need help with an upgrade being charged more than it should be!

  • abikatldn
    Abigail K (@abikatldn) reported from Bromley, England

    According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.

  • DomLee1987
    DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • gary2323
    G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @EE Is online chat not working

  • radhthefirst
    Radh (@radhthefirst) reported from East Ham, England

    @EE Hi Jo, I didn't no. Am currently on a SIM only with yous, phone was bought as a PAYG. If I try using My EE, it advises me that the phone isn't linked to my phone number. It asks me to call in, but cust service desk just redirect to the website.

  • BaserbillionArt
    Baserbillion Art (@BaserbillionArt) reported from Bromley, England

    When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs

  • dazzgedd73
    dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

  • escudeiro_ana
    Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

  • Callum_Walker96
    Callum (@Callum_Walker96) reported from City of London, England

    @EE how do I cancel my rolling contract

  • JimmyEllison15
    Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • jfkent93
    James (@jfkent93) reported from Wandsworth, England

    Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

  • Streethats
    Deborah Brown 🇪🇺 (@Streethats) reported from Hammersmith, England

    @EE morning... can't login to my account... any issues?

  • dknights
    Richard Knights (@dknights) reported from Wandsworth, England

    @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

  • ThatMichaelW
    Michael Wilkinson (@ThatMichaelW) reported from Camberwell, England

    From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

  • escudeiro_ana
    Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

  • BaserbillionArt
    Baserbillion Art (@BaserbillionArt) reported from Bromley, England

    I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...

  • Mark_BeerArt
    Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • BenjiCrossley
    Benjamin Mace-Crossley (@BenjiCrossley) reported

    @EE haven’t had broadband connection all day. Is there currently a outage in Helsby, Cheshire

  • LizzieH76538083
    Lizzie Harvey (@LizzieH76538083) reported

    @EE Hi, I ordered something on add to plan on Friday and I’ve had no confirmation email or text and would like to know when it’s coming. Can someone help please?

  • kangemic
    Michel Grosset 🇨🇲🇬🇧 (@kangemic) reported

    @EE Hi Ashley ! But that was on a 150 phone call to EE. 16yrs of being a customer (since Orange) after explaining all the sets of loyalty discounts I have on my account she said it doesn’t matter because it’s the new IPhone . Even though I have had new IPhone . That was jus funny

  • KellyGnakelly99
    Geraldine kelly (@KellyGnakelly99) reported

    @EE Totally disgusted . Customer of over 20 years. Phoned to cancel contract. Persuaded to stay by an agent who even emailed me confirmations of the deal. Stupidly signed up. Just been told by another EE agent the email and offer was all a LIE.

  • ItsAishxo
    🇵🇸 عائشة (@ItsAishxo) reported

    @EE your customer service has been so bad. I need to sort out two of my contracts and having to wait 40 mins to get through to someone who ‘can’t help’ isn’t helpful. Might just move to O2 or Vodafone at this rate 😒

  • ECDolly6
    Elizabeth Fleet (@ECDolly6) reported

    @jon_fleet @EE Same issues never had such poor service with @EE been a customer for years!

  • twit_jsy
    Pipos (@twit_jsy) reported

    @EE this is absolutely pants!!! What a waste of time, bought prepaid sim from Amazon with 6gb of data, it’s been several years now and three attempts at trying to activate it, got given every excuse under the sun, never got it to work! Currently not even able to log to app ...

  • TauntonHeat
    Drifting rightwards, “in ones’ grill” 🇬🇧 (@TauntonHeat) reported

    @ee 25 minute wait to report a stolen phone. Terrible.

  • ProfDrMrP
    Paul (@ProfDrMrP) reported

    @EE your website will not me log in, as usual, and my phone is not connecting to the network at all. Is there a known issue with your webpage?

  • filmflammable
    Filmflammable (@filmflammable) reported

    @EE are you actually going to fix the app anytime soon. It would be great if I could actually look at my account. I've already tweeted you about this, and nobody bothered responding.