EE Outage Report in Bromley, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Bromley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Bromley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at EE
EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Bromley, Greater London, England
The most recent EE outage reports came from the following cities: London, City of London, Ilford, Hackney, Newham, Croydon, Hammersmith, Southwark, Camden Town, Islington, Paddington, Greater London, Hampstead, Waltham Forest and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Bromley, England
Latest outage, problems and issue reports in Bromley and nearby locations:
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David
(@David25892) reported
from
Lambeth, England
@EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.
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John Robinson
(@jr_svb) reported
from
Islington, England
Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.
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Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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🧘🏾♀️
(@bukkushan) reported
from
Croydon, England
@EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too
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itsmenaaz
(@naazalii) reported
from
Poplar, England
@EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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Ross Perry
(@Ross7Perry) reported
from
Poplar, England
@EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect
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David Moritz
(@davidmoritz) reported
from
Camberwell, England
Well your customer service is like your service @ThreeUK. I’m off to @ee
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David Oxley
(@davidoxley1982) reported
from
Islington, England
@EE are getting so bad with loyal customers..
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Lochlann
(@Lochlanndg) reported
from
Stratford, England
Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Lambeth, England
@dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas
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SfH
(@simonfromharlow) reported
from
Stratford, England
@vicgoddard I have long suspected that @EE withhold automatic carrier ‘over network’ updates to handsets that they’d like to nudge you to upgrade
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Surabhi Nanda
(@NandaSurabhi) reported
from
Ilford, England
@MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Lambeth, England
@dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.
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Surabhi Nanda
(@NandaSurabhi) reported
from
Ilford, England
@EE APPALLED by your service - your courier delivers a parcel to another address and you don’t trust your customer to say they have not received it and not willing to help the customer #CustomerExperience #EE
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KG
(@kerem6okce) reported
from
Hackney, England
He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.
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itsmenaaz
(@naazalii) reported
from
Poplar, England
@EE I called up and they said there was problems with my area. They will solve it it’s been 24 months now and there had been times where they have compensated me. However majority of the time I have been given false promises and been lead on
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Steve Norris
(@stevejnorris) reported
from
Lambeth, England
@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny Davison
(@pilkyman) reported
@EE I got an iPhone 14 today and it can’t connect to the EE network, I’ve tried removing my SIM and reinserting it, tried restarting the phone and turning mobile data off and on again but it won’t work…HELP
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Brij Duggal
(@brij_duggal) reported
@Apple iPhone 14 Pro Max battery life is worse than my year old 13 Pro Max. Any fix @EE??
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Andie Billingham
(@AndieT31) reported
@EE your website is absolutely shocking! Trying to get a new phone, click on the icon, nope! Sorry there is a problem with that page, trying clicking the link below only for it to state the same thing! Stupid website!
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Sam
(@harrysmaple97) reported
@O2 terrible service from O2 over the last week. Been a customer for 18 years but the service I’ve received from Ningreipam a complaint manager. 3 times today after spending hours on chat ended the message without resolving the issue, incredibly rude. @EE fancy a new customer?
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Nathan Hall
(@NathanHall90) reported
@EE is there something wrong with the network? Ever since upgrading my phone to the new iPhone I’m having poor connection daily when trying to watch videos or refresh news feeds on social media platforms.
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Aboy
(@FranklyUk) reported
@MarcAllera @EE Anyone have a postal address for @MarcAllera so I can send him my complaint? It seems their main avoidance tool these days is not giving out contact details. Else they would recieve thousands of complaints.
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Ste Walker
(@SteWalker_83) reported
@EE I was told that I don’t have to do anything if I switch over to BT broadband and it’ll be really easy! Now I’m facing paying termination fee with Sky that you told me that I don’t need to worry about!! I’ll be making a huge complaint if that fee comes out of my account
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Liam Jenkins
(@Jenkinator123) reported
@EE How can I cancel an old tablet contract that's gone well past the contract end date? Many thanks
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Kate 💖
(@BraddersKA) reported
@EE another day in Mexico unable to use my phone. Another day paying for the privilege, another day of being told to contact 150 even though I can’t! The lack of help and customer service from #ee is disgusting.
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Rob Swain
(@swain_elect) reported
@EE Perhaps you should concentrate on improving your mobile signal. It’s terrible in Bournemouth, BH8.