EE Outage Report in Epsom and Ewell District, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Epsom and Ewell District, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Epsom and Ewell District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Epsom and Ewell District, Surrey, England
The most recent EE outage reports came from the following cities: City of Westminster, Wandsworth, London, Croydon, Hammersmith, Southwark, Bromley, Epsom, Weybridge, Guildford, Kensington, Reigate, Cobham, Caterham and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| Wandsworth |
Total Blackout | |
| City of Westminster |
Internet | |
| City of Westminster |
Phone | |
| London |
Phone | |
| Croydon |
Total Blackout |
Community Discussion
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EE Issues Reports Near Epsom and Ewell District, England
Latest outage, problems and issue reports in Epsom and Ewell District and nearby locations:
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Ewan Stevenson
(@EwanJStevenson) reported
from
Merton, England
@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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Rochana Jackson
(@rochanajackson) reported
from
Camberwell, England
@EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Joe Miller
(@joemiller862) reported
from
Spelthorne District, England
@MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??
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Matthew Barber
(@Matt_Barber4500) reported
from
Wandsworth, England
@EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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The Big Bakes
(@TheBig_Bakes) reported
from
Wandsworth, England
@EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
@Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.
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Craig Williams DJ
(@craigwilliamsdj) reported
from
Croydon, England
@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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Dan Taylor
(@danthomastaylor) reported
from
Lambeth, England
Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Paula Griffin 🏳️⚧️
(@Paula_Griffin65) reported
from
Camberwell, England
If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡
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Gary Bott
(@RevBott) reported
from
Kensington, England
@EE are there any known issues of outage in West London? Been struggling since 2pm today
EE Issues Reports
Latest outage, problems and issue reports in social media:
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bottybotbit
(@bottybotbit) reported
@marcusBBbentley @EE Well done you for calling them out. They were wrong. Why didn’t you help your dad set up a direct debit so that he wasn’t cut off. At the end of the day he was cut off and you could have stopped it happening. Then tweeted about how awful EE are (cos they are)
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BD
(@analogretentive) reported
My daughter just lost her @ee WiFi due to some cut cable in London E2 (Hoxton/Haggerston) and they said it will be out for 6 weeks! Pandemic restrictions have her working from home (writer) like most people. Who thinks a 6-week wait for restored vital service is acceptable?
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Jo Jo
(@JoanneTatchley) reported
@EE offered an upgrade, then told the deal didn’t existed. Told to wait 72 hrs&message if no one got back to me. Still waiting&4 tweets ignored. Disgrace. I’ve had poor signal in my area for two yrs with no reception while locked down and pregnant, 4 products and 19 yrs if custom
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Gill Hider
(@giz1964) reported
@marcusBBbentley @EE Disgraceful, these companies do not give a **** pardon my language about the elderly. My mum hated chip and pin and used cheques all the time. It would be nice if another network jumped in to help your poor dad.
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woody
(@woodyAUS) reported
@EE Every time we have a dip in service, which can last a month or more, we just get the standard 'we are upgrading our service and we are sorry for the problems it may cause So there's not much point in more details as its always the same a swer sadly
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Shaun Bridges
(@ShaunSheepy) reported
@EE is there a problem in Southampton.. I’m only getting a 3G signal and it’s barely working... this has been a couple of days now...
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Benjamin Blyth
(@bjblyth) reported
Hi @ee - your 4G has stopped in LE2 2FS - can you pull some strings to get it working again? Have spoken to your tech support, they’re completely unaware of any issues. Thanks!
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Siobhán ♡
(@Siobhan2088) reported
@EE what is going on with the data and mobile signal?? Haven't been able to use my data and now I can't make a phone call!! Sort it out!!!
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KIM
(@KIMYV) reported
@EE Please can you confirm is the mast down or works going on in Da17 area london no internet 4g since 10am still not working now. VERY frustrating was bad also yesterday but today dosent work at all!
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Albert Ross
(@car37Lon2cas) reported
@smacula @virginmedia Wholeheartedly agree. VM worst level of reliability I've ever come across. We're 18 months into an @EE broadband package and its been outstanding in terms of speed and reliability even when using range extenders.