EE outages and service status in Epsom and Ewell District, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- EE generated 3 outage signals in the last 24 hours around Epsom and Ewell District, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 8, 10:46 AM GMT+1.
- Internet (60%)
- Wi-fi (16%)
- Phone (12%)
- E-mail (6%)
- Total Blackout (4%)
- TV (2%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Epsom and Ewell District, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Epsom and Ewell District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at EE
EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Epsom and Ewell District, England
The most recent EE outage reports came from the following cities: Wandsworth, Hammersmith, Croydon, Caterham, Hounslow, Warlingham, Purley, Redhill, Epsom, Reigate, Coulsdon, Surbiton, Richmond, and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 10 hours ago |
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Wi-fi | 11 hours ago |
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Internet | 20 hours ago |
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Total Blackout | 1 day ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
Nearby cities with recent reports
5 recent signals
5 recent signals
5 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Epsom and Ewell District, England
Latest outage, problems and issue reports in Epsom and Ewell District and nearby locations:
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Lucy Callis (@lcallis) reported from Wandsworth, England@EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!
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Dan Flynn (@DanWantsTech) reported from Twickenham, England@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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veronique enright☀️ (@Veronique7) reported from Esher, England@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Jamie Chapman Dixon (@Jamiecdixon) reported from Spelthorne District, England@EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam
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Niki Hutchinson (@nikihutchinson) reported from Wandsworth, EnglandAnyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?
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Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England@EE Hi, any idea when the network issues in SW4 will be fixed? Thanks
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Dave Ahern (@CorkGourmetGuy) reported from Merton, England@__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.
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🇺🇦 Tommy Gilchrist 🏳️🌈 (@tommygilchrist) reported from Lambeth, EnglandIt is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Dave Ahern (@CorkGourmetGuy) reported from Merton, England@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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TricolorGav (@gauravleo7) reported from Lambeth, England@EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband
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Dave Ahern (@CorkGourmetGuy) reported from Merton, EnglandThe last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.
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Tania Hinds (@TaniaTells) reported from Lambeth, England@EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?
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Ewan Stevenson (@EwanJStevenson) reported from Merton, England@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England@EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic
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Steve Murrell (@mobiasstrip) reported from Richmond, England@EE data service down in Twickenham. Do you know when it will be back up?
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🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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Walee (@thebrownmayn) reported from Merton, England@EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!
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Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Stanley_Peacorp (@Stanley_Peacorp) reported@EE Is it true that you are on the fastest broadband deal that you can never go down to a lower speed, hence cheaper deal? I was told this by one of your staff.
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Hazard Hyena (@hazardhyena) reported@TheBeardedNardo @EE To as a customer for such personal information its not right and should not be tolerated
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Andy Raine (@TaTRhino) reported@bt @EE @openreach the worst companies on this planet to deal with, awaiting broadband since February with escalation after escalation, simply brilliantly rubbish. A customer for 40 years and they really do not care
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simon withers (@KalEl_WBS) reportedWhy is it on iOS there’s no ui change to say you’re on 5G+? @EE & @VodafoneUK both say they have 5GSA or ultra 5G but you never know if you’re connected to that and not just the normal 5G.
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Mel D (@MelJD46) reportedDear @EE you are presuming again... I have no passport, so I wont require roaming and if I did my O2 sim would let me roam . The UK is amazing, when I have explored it all... well I never will . I dont mind relevant marketing ....
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The Demon (@demonbalor2022) reported@EE no one in my home has an ee phone signal try and check and get this: We can't check our mobile network right now Updated on 8 Jul 2026 at 2:11 PM There’s a problem getting the information we need. Try again later. Tried logging back in again but I need the code from a text
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Dale (@gde_dale) reported@EE Because the hotspot appears to be from someone's home router, and I'm not sure they are aware someone else could be using their phone line to get access to ee public network services
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Krys (@KrystanLippiatt) reported@England @EE Yeah Madueke!!!!! How ******** he is starting is beyond me
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AK & Zed (@AKZed248046) reported@EE you guys are absolutely ridiculous, im trying to join you guys and get a phone, you guys have lied to me five times saying you're gonna call me back, I've had no phone call, your connections are terrible, I'm looking to just join another network, terrible customer service man
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Maggs ⚒🫧 (@maggs10) reported@EE @JackEmson99 I’m with ee and the service on my train from esssx to London is shocking.