EE

EE Outage Report in Sutton, Greater London, England

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The latest reports from users having issues in Sutton come from postal codes SM2.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton, Greater London, England 01/07/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton, Greater London, England

The most recent EE outage reports came from the following cities: Hammersmith, London, Southwark, Ealing, City of London, Croydon, Hounslow, Poplar, Leatherhead, Sutton, Kensington, Coulsdon, City of Westminster, Newham and Tower Hamlets.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomEaling Phone
United KingdomCity of London Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • mobiasstrip Steve Murrell (@mobiasstrip) reported from Richmond, England

    @EE data service down in Twickenham. Do you know when it will be back up?

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

  • EwanJStevenson Ewan Stevenson ⛄️ (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

  • tamara_mbz tamara m (@tamara_mbz) reported from Hammersmith, England

    Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

  • LawenLawko Lawen Lawko Karim (@LawenLawko) reported from Croydon, England

    Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • AndrewRPines Andrew Pines (@AndrewRPines) reported from Camberwell, England

    @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE are your app and website down? Can’t log onto either

  • paulondon666 pavlin yankov (@paulondon666) reported from Lambeth, England

    @EE Good morning. Why have you suspended my Pay as go service ?

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from City of London, England

    @EE But I’m expected to carry on paying for a poor service?

  • pheauteau Gavin Wrigley (@pheauteau) reported from Hammersmith, England

    @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • linziehunter Linzie Hunter (@linziehunter) reported from Camberwell, England

    @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

  • MissShannyToms Shanny (@MissShannyToms) reported from Brentford, England

    @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

  • thebrownmayn Walee (@thebrownmayn) reported from Merton, England

    @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

  • ImRichTea RichTea (@ImRichTea) reported from Poplar, England

    @EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?

  • MissCharlesV CharlieH 💙 (@MissCharlesV) reported from Merton, England

    Hi @EE I’m a customer but won’t be if you become involved with #GBNews

  • hines_stephen Stephen Hines (@hines_stephen) reported from Camberwell, England

    Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulRob1959 Paul Robinson (@PaulRob1959) reported

    @ItsJamesPowers @EE I had EE internet. Nothing but trouble. Never again.

  • AviatressMiles Aammanda (@AviatressMiles) reported

    @EE some friends of mine need help. They just signed up to a deal with ee but they are within the 14 days and need to cancel. How can they do this? Please let me know asap!

  • andreww82 Andrew Whitehurst (@andreww82) reported

    @EE Yes, same issue

  • Steelyboy45678 Nick Steel (@Steelyboy45678) reported

    @EE IOS app is not working since the latest update , is there a fix imminent Just get a green screen

  • powerportraits David Calvert (@powerportraits) reported

    @EE Is there an issue with your voicemail system on PAYG at the moment, both my wife and my phone now won't go over to VM. Tried dialling VM ON to 150 and it's saying it 'can't complete request'.

  • TerrierEmz Emma (@TerrierEmz) reported

    @EE my phone never gets 5G but is a 5G handset? Partners on a 5G mobile with yourselves both handset are currently next to each other the *** has 5G the s21 plus doesn't?!

  • mommysgoodlad mommys boy (@mommysgoodlad) reported

    @EE FIX YO ******* NETWORK I STG I AINT GOT NO SIGNAL ANYWHERE

  • RichardLeeNico2 Richard Lee Nicoll (@RichardLeeNico2) reported

    @EE hi all I updated to the latest version iOS 16.4 and since then your app isn’t working. I have uninstalled it reinstalled it still nothing, turned mobile off and on the same, also running your latest version. Not that impressed to be honest, is there an issue?

  • Em1lyfox Em (@Em1lyfox) reported

    @EE I am trying to cancel my rolling monthly contract as I now live abroad and I don’t have my old phone or SIM card with me. How can I cancel my contract from abroad without having the sim/number active anymore . I can’t do it from my account online as it needs an OTP to the no.

  • obscuricom Mixter Alex, Mandatory Bisexual (@obscuricom) reported

    @EE I've been bounced around your automated help line for hours just to find out where the openreach engineers are, I've gotten no reply & "I'm sorry I don't recognise that number" I've been a customer for 5 years and I can't even lodge a complaint outside twitter!