EE

EE Outage Report in Sutton, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Sutton come from postal codes SM2.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton, Greater London, England 04/24/2025 11:15

April 24: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (27%)

    Phone (27%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton, Greater London, England

The most recent EE outage reports came from the following cities: Lewisham, Newham, London, Tower Hamlets, Croydon, Southwark, Mitcham, Bermondsey, Wandsworth, Fulham, Acton, Ealing, City of Westminster, Sutton and Poplar.

Loading map, please wait...
City Problem Type Report Time
United KingdomLewisham Internet
United KingdomNewham Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomTower Hamlets Wi-fi
United KingdomCroydon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE What email address do I send my 30 days notice to cancel my contract

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up

  • JimGormleyPhoto Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • JamieWillshaw Jamie Lindley (@JamieWillshaw) reported from Bromley, England

    @Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!

  • HiraNav Nav Hira (@HiraNav) reported from Southall, England

    @EE Reception has gone poor, very poor in this location, struggling we have EE broadband also

  • hannah_p79 Hannah Parmenter ♥ (@hannah_p79) reported from Poplar, England

    @EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE Is it any wonder I'm leaving your two bob network!

  • kIaudiagorska 🧚🏻‍♀️ klauds (@kIaudiagorska) reported from Southall, England

    @EE please fix up the service on your network it’s unbelievably shit

  • MattWyattUK MΔTT WY∆TT (@MattWyattUK) reported from Ealing, England

    Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.

  • PhilHutchins91 Phil Hutchins (@PhilHutchins91) reported from Bromley, England

    Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!

  • vodaka_orange shezza_bezza (@vodaka_orange) reported from Paddington, England

    Since @EE put my bill up (WITHOUT NOTIFICATION!!!) my internet has been VERY slow. Taken 20 minutes to get @primevideouk to load. Then nothing but buffering. @BBCiPlayer is STILL loading. Such bullshit!

  • LynsLot Lynsey Smith (@LynsLot) reported from Croydon, England

    @EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    @EE we have terrible signal in sm6 can u update

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • ItsIyke_ MelancholyWolf (@ItsIyke_) reported from Merton, England

    @EE hey the green light is on my router but the broadband is down. None of my devices can connect!

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this

  • TrevBenton79 Trevor Benton (@TrevBenton79) reported from City of London, England

    @EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice

  • bosswhitta David Whittaker (@bosswhitta) reported from Camberwell, England

    @MarcAllera @EE @VodafoneGroup @TheO2 Ps, tweeted using WI-FI signal as 4g wasn’t working...

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jasontaitadi Jason Tait (@jasontaitadi) reported

    @EE how can nobody at EE set up my eSim. Three weeks after ordering I still have no line. Went in to a shop today where they just rang customer services like I could of myself as the woman in the store just stood there and watched me try not to lose my ****

  • Finesse1967 richard sunbury (@Finesse1967) reported

    @EE My broadband is down in Weston-super-Mare still since 8.15. Is it only me or are you having issues?

  • BarryDance1 Barry Dance (@BarryDance1) reported

    @EE No and I am very cross at that attitude tbh, no one cared or was bothered. It was real computer says no service

  • Bliadhnaichean 🇵🇸The Recusant³🕯💙😷🌈🕊⚖🍀🎗 (@Bliadhnaichean) reported

    @PaulBarasi @TwitterSupport I sometimes wonder if it's the Weather, or my Payment Cycle; @EE claim they don't slow me down, but everytime around paying my Monthly Bill, it seems to be on a go-slow. 🤔

  • WeeHeedthabaw Haw Sandival (@WeeHeedthabaw) reported

    @EE when you gonna roll out 4G in my postcode? Never mind 5G. Selling a product that half of Scotland can't use!

  • SP1D3R_Sway Martin_Sway 🦁💚🦁💚 (@SP1D3R_Sway) reported

    @EE any further forward with the issue with 3G please?

  • SantinaMP Michela pagliocca (@SantinaMP) reported

    @EE my parents home hub is down and can’t seem to see if there is a problem can someone check if it’s the area

  • TannBeau ? (@TannBeau) reported

    @EE hi is EE down ? Cos why do I have 5G and im on 3G

  • vron3369 Veronica Burton-Powe (@vron3369) reported

    @paulsim49 @EE EE IS THE WORST. THEY DONT CARE OR EVEN HELP. CUSTOMER SERVICE IS BEYOND A JOKE.

  • tamdouglas T (@tamdouglas) reported

    @EE Hi, recently I’ve been getting no 4g signal indoors in the Blantyre G72 area. My works phone which is 02 network gets a full signal. Any reason for this. Very frustrating and I may switch to 02 at the end of contract in summer. Thanks