EE

EE Outage Report in Sutton, Greater London, England

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The latest reports from users having issues in Sutton come from postal codes SM2.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sutton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sutton, Greater London, England 09/07/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (38%)

    Phone (38%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sutton, Greater London, England

The most recent EE outage reports came from the following cities: London, City of London, Southwark, Poplar, Purley, Croydon, Ealing, Fulham, City of Westminster, Southall, Hammersmith, Paddington, Hounslow, Epsom and Coulsdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomCity of London Phone
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sutton, England

Latest outage, problems and issue reports in Sutton and nearby locations:

  • Streethats Deborah Brown 🇪🇺 (@Streethats) reported from Hammersmith, England

    @EE morning... can't login to my account... any issues?

  • ThatMichaelW Michael Wilkinson (@ThatMichaelW) reported from Camberwell, England

    From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

  • VixSeaman Lady Vix Seaxman (@VixSeaman) reported from Richmond, England

    Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

  • anit3 Anit (@anit3) reported from Brentford, England

    @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

  • dougmortonagain Doug (@dougmortonagain) reported from Ealing, England

    @EE Hi, the issue has returned. I have no service again.

  • wanderlaurst lauren (@wanderlaurst) reported from Wandsworth, England

    @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

  • dougmortonagain Doug (@dougmortonagain) reported from Ealing, England

    @EE I was, but the signal seems to be back now. Thanks anyway!

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @EE Is online chat not working

  • dougmortonagain Doug (@dougmortonagain) reported from Ealing, England

    @EE hi, I have no signal in W5, is there a fault?

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • BaserbillionArt Baserbillion Art (@BaserbillionArt) reported from Bromley, England

    When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs

  • escudeiro_ana Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

  • BaserbillionArt Baserbillion Art (@BaserbillionArt) reported from Bromley, England

    I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

  • HrHJamesKnight OnlyGayWorthKnowing (@HrHJamesKnight) reported from Spelthorne District, England

    @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    @EE can you confirm why we have no signal in our area today TW16

  • Luis_AndresM Luis Andrés (@Luis_AndresM) reported from Richmond, England

    @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

  • Callum_Walker96 Callum (@Callum_Walker96) reported from City of London, England

    @EE how do I cancel my rolling contract

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JamieAinge_ Jamie Ainge (@JamieAinge_) reported

    @EE Are you having issues with broadband near Lincoln? Mine has cut out randomly 6 times today, running slow, and made the TV picture absolutely abysmal. Has been poor for about 2 weeks now.

  • oeufelia Oeufelia (@oeufelia) reported

    @EE hi, who should I report a newly rubbish, weak EE signal to please? Same house, same phone, same everything - barely any signal. Please help, it’s very frustrating! Thanks :-)

  • KickingThePig David Manning (@KickingThePig) reported

    @oppo @EE @Android having an issue playing audio on my device on every app, plays seconds then restarts track then Google assistant starts continuously telling me the time which is immensely helpful #technology #android

  • slavetolove69 Grumpyoldgit (@slavetolove69) reported

    @EE why is your mobile voice and Internet signal absolute rubbish or non existent in Llanaber Wales? You claim to have best signal but this is not true. #O2 works there and others. I just spent an hour trying to talk to an EE customer over #Skype #WhatsApp and mobile. Useless

  • Jam_1138 Jamie Richardson (@Jam_1138) reported

    @EE I have yes, I just don’t see how you can offer me one deal and can’t offer my wife the same deal just days apart. She’s seen a deal with @iDMobileIreland so I guess it’s time to move, which is a shame as she has been an EE customer for years and never had a problem.

  • LadyRos2 LadyRos (@LadyRos2) reported

    @EE Internet is terrible. I'd like to get out of my contract and have a full refund !!!

  • EdwardsConnor98 Connor Edwards (@EdwardsConnor98) reported

    @EE hi there I've been having issues with your broadband recently. Over the past fortnight or so WiFi drops all together and I get a message to start troubleshooting which I do but sometimes that doesn't fix the issue. And it's happening multiple times a day now

  • charlyadtweet Charles Adams (@charlyadtweet) reported

    @EE My Query is "How Do I Talk to the PAYG Sales Team". Why do you need a DM to answer a Question which may help other People?

  • XChambo7X Alex (@XChambo7X) reported

    @EE The problem is I was made to pay an extra £2 a month for my broadband, and it’s get progressively worse ever since

  • Ellis01Karaa Karaa (@Ellis01Karaa) reported

    @EE hi. I’m suffering all the time lately with packet loss which effects my game id like to know why I’m paying for “fast broadband” and it’s slow and causing a lot of lag and packet loss, I’ve troubleshooted & checked for software updates What is there to be done now?