EE Outage Report in Sutton, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Sutton come from postal codes SM2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sutton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at EE
EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (24%)
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Total Blackout (23%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sutton, Greater London, England
The most recent EE outage reports came from the following cities: Feltham, London, Tower Hamlets, Lewisham, Catford, Hayes, Newham, Hounslow, Ealing, Woolwich, Kensington, Croydon, Brentford, Lee and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Feltham |
Total Blackout | |
| Feltham |
Total Blackout | |
| Feltham |
Total Blackout | |
| Feltham |
Total Blackout | |
| London |
Internet | |
| Tower Hamlets |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sutton, England
Latest outage, problems and issue reports in Sutton and nearby locations:
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David Cheung
(@AviatorDavid) reported
from
Ealing, England
@EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.
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Jason Miller
(@sparkyjm1974) reported
from
City of London, England
@ee @TheSun @DailyMirror @DailyMailUK @KentishExpress @Telegraph EE are apparently not paying their wayleave agreements and therefore their customers are without service but paying for it
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tim parsons
(@timpar2109) reported
from
Poplar, England
@EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
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Daniel Spencer - Headshot Photographer
(@HeadshotsDaniel) reported
from
Camberwell, England
@malmborg Damn it... I thought that was bound for an @ee billboard!
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Nick Burlin
(@nicholasburlin) reported
from
Kingston upon Thames, England
@EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Quoc
(@quocdang) reported
from
Camberwell, England
@colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Camberwell, England
@EE Data speed is very slow sometimes less than 5Mb/s
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Alex King
(@alexkingtweets) reported
from
Merton, England
@Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!
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Stephen McGlynn 🏴
(@StephenMcGlynn) reported
from
Merton, England
@EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService
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Jason Miller
(@sparkyjm1974) reported
from
City of London, England
@EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.
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Benjamin Hopkinson
(@BenHop) reported
from
Bromley, England
@EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.
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Martin Dynan
(@Dynan5) reported
from
Croydon, England
@EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal
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Alicia
(@westiee) reported
from
Richmond, England
@EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP
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Hannah
(@absentxminded) reported
from
Spelthorne District, England
Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months
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Quoc
(@quocdang) reported
from
Camberwell, England
@VodafoneUK @EE 12 days still have the same issue....
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John
(@SaffaJohn) reported
from
City of London, England
@EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.
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Life of Nads
(@life_of_nads) reported
from
City of London, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Maragceltic
(@kevinragg) reported
@EE 4GEE upload speed is 0.05mbs Download 6mbs. To send photo's to is tying up our computer for Hours. Have turned Router off and on twice no difference a lot of other people in our area are having similar problems, HS2 9ER. I messaged help yesterday, not come back to me. Unhappy
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David Williams
(@davemwilliams12) reported
@EE why does my daily phone call on my commute always get loss of signal on the m56 (one of busiest motorways in Britain) by Bowden turn off????? Is this really something that should happen still in 2022????!!!! Please sort this and get us out of the 90s!!!
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Nathan
(@Nathage) reported
@EE I am abroad with no signal whatsoever, so can’t call you to sort. Can you help?
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Hopper
(@thenameishopper) reported
@EE Improve your signal instead of virtue signalling.
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Sir Thingy of House Ma-Bob
(@WeighAllThings) reported
@RetroActiveGM @EE Damn you beat me to it. Came here to post this and then promptly mute/block these morons.
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Kelly 💁🏻♀️ 🇺🇦
(@mrsmcgibble) reported
Brilliant my @EE signal keeps dropping popped in shop, she suggested a replacement sim. Gave ID and she says can’t help you as you’ve changed your name…. 14 years ago!!! I got married 14 years ago, I’ve lost count of the number of times I’ve taken my certificate in. 1/2
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Bolsheviks for Putin
(@BolsheviksB) reported
@BrentAidan21 @EE As 50% of misogynistic language is used by women, I'd say it is their problem.
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Sir Freddie Scovell
(@FreddieScovell) reported
@estherk_k I'd say cancel your @EE contract with immediate effect.
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Nicola Crabtree
(@nixpix83) reported
@EE any update on the mast issue affecting SK11 0PB please? Been down since Tuesday website just keeps saying fixed within 8 hours but that was 2 days ago, really struggling now thanks
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(((MMc)))
(@martinmcnamara) reported
@EE Doesn't matter what phone 1st point would be to check uour tech line...as it happens 2 iPhone users in house I'm on Samsung..and thdc2 amazon delivery guys who called in last 2 days had said problem with reception