EE outages and service status in Waterbeach, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
- EE generated 0 outage signals in the last 24 hours around Waterbeach, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Waterbeach, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Waterbeach, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at EE
EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Waterbeach, England
The most recent EE outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
|
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Internet | 14 days ago |
Community Discussion
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EE Issues Reports Near Waterbeach, England
Latest outage, problems and issue reports in Waterbeach and nearby locations:
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Nigel Leaney (@nleaney) reported from Willingham, England@UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.
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Jason #MUFC ⚽️ (@HBeats4JessieJ) reported from Cambridgeshire, EnglandFinally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱
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Ian Learmonth (@ianlearly) reported from Newmarket, England@EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.
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Helen Galletley (@helengalletley) reported from Fowlmere, England@EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.
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JJ (@jjclarke101) reported from Exning, EnglandHey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.
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George Smart, M1GEO (@m1geo) reported from Cambridgeshire, England@Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄
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Phill Peck (@StevePeckandson) reported from Somersham, England@EE is there a way I can get in touch with customer services if I don’t know the account phone number. I havnt pod my bill because I’d like to cancel the contract that is no longer use shut impossible to speak to someone
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Keith Harrison (Harrisons Of Burwell) (@HarrisonHeating) reported from Reach, England@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth
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Kevin taylor (@kevtaylor14) reported from Saint Ives, England@EE Says it’s busy :( never mind. Already missed 5 goals. 💔
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Munty (@Liam_safe_hands) reported from Cottenham, EnglandGreat so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.
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Francisco Oreiro-Rial (@StarWarsfanJedi) reported from Cambridgeshire, England@EE My home WiFi has gone down.
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Jason #MUFC #GlazersOut ⚽️🔴🇺🇦 (@JasonMUFC85) reported from Cambridgeshire, EnglandShocking for @EE not to offer me a decent upgrade and I’m a loyal customer as well
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Nigel Leaney (@nleaney) reported from Willingham, England@JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔
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Hristo Kirev (@KirevHristo) reported from Soham, England@EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks.
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Hristo Kirev (@KirevHristo) reported from Soham, EnglandHappy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?
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Craig Mcvey (@craigeybhoy) reported from Waterbeach, England@EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service
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Jason #MUFC ⚽️🔴🇾🇪 (@HBeats4JessieJ) reported from Cambridgeshire, EnglandHow come the @EE signal right now is shockingly bad?
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Scott Westron (@ScottWestron) reported from Cambridgeshire, EnglandI know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.
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🦄 Erdem 🦄 (@rifaterdemsahin) reported from Cambridgeshire, England@EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat
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Paul Worth (@paulworth) reported from Cambridgeshire, England@EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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AFCdonnilad (@afcdonnilad) reportedPT2 @WeAreOpenreach @BT @EE Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately.
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Alexander (@Alexanderforaye) reported@EE TV more expensive than the subscription channels. And you can’t Cancel for 24months! In brief I have EE TV. Have tried to reduce package to lowest, but tied in till end of 2027. £22 a month for; NowTV incl HBO and Netflix Basic. I realise is independently it cost 15.98
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Al (@AlSoprano) reported@EE @Greglaar Having same issues in Milton Keynes. Mobile service keeps dipping and data not working at all
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Mary (@sisterloulou333) reported@EE how much longer are these network issues remaining ? Been a few days now !
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Jason Cleary (@jays360) reported@harryt84 @EE I had this issue on IPhone. Press volume up, then volume down then hold power button on phone until Apple logo appears, this restarts your phone it resolved my issue. Hope this helps you too 🤞🏻
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Iain Murphy (@the_murfmeister) reported@EE I’ve already called several times on Friday and today. Lots of time spent on hold. Online support is really poor. All I wanted was to watch a TV channel I have paid for but you have cancelled the channel, taken my money and won’t reinstate unless I call you again several times.
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Steveo (@SteveA39845825) reported@EE The app is still not working! Have deleted and re installed... no change.
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Gareth Morgan (@gazmorgan77) reported@EE you filthy horrible company. I was happy with BT and when I tried to tell you I don't want to be with EE and canceled my contract, you put a £2000 bill on me? ... Awful. Good luck. @bt_uk .
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Sally Finestone (@SallyFinestone) reported@EE It was suggested I get a WiFi extended but if the signal cuts (sometimes the TV buffers) I'm not sure that would help. Whilst that didn't bother me but explains recording fail because of lost power I didn't realise it was affecting team calls.
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Maria Zelenova (@maria__zelenova) reportedWhy it’s taking THIS long for @EE to contact @WeAreOpenreach and send an engineer to finish an installation job is beyond me. I’m (pessimistically at this point) asking for help to finally get this done so that we can have internet access in our home. Absolutely ridiculous.