EE Outage Report in Waterbeach, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Waterbeach, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Waterbeach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Waterbeach, Cambridgeshire, England
The most recent EE outage reports came from the following cities: Cambridge, Newmarket and Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Newmarket |
Internet | |
| Cambridge |
TV | |
| Ely |
Internet | |
| Ely |
Wi-fi | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Waterbeach, England
Latest outage, problems and issue reports in Waterbeach and nearby locations:
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Phill Peck
(@StevePeckandson) reported
from
Somersham, England
@EE is there a way I can get in touch with customer services if I don’t know the account phone number. I havnt pod my bill because I’d like to cancel the contract that is no longer use shut impossible to speak to someone
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JJ
(@jjclarke101) reported
from
Exning, England
Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.
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Helen Galletley
(@helengalletley) reported
from
Fowlmere, England
@EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.
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Jason #MUFC #GlazersOut ⚽️🔴🇺🇦
(@JasonMUFC85) reported
from
Cambridgeshire, England
Shocking for @EE not to offer me a decent upgrade and I’m a loyal customer as well
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Paul Worth
(@paulworth) reported
from
Cambridgeshire, England
@EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.
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🦊Matthew Fox🦊
(@Mattfox24) reported
from
Saint Ives, England
@EE Just tried ringing@EE can't get through. Absolutely brilliant. Paying nearly £80 a month for having a poor signal nearly most of the time. Not happy
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Kevin taylor
(@kevtaylor14) reported
from
Saint Ives, England
@EE Says it’s busy :( never mind. Already missed 5 goals. 💔
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Francisco Oreiro-Rial
(@StarWarsfanJedi) reported
from
Cambridgeshire, England
@EE My home WiFi has gone down.
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Jason #MUFC ⚽️🔴🇾🇪
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
How come the @EE signal right now is shockingly bad?
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.
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🦄 Erdem 🦄
(@rifaterdemsahin) reported
from
Cambridgeshire, England
@EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat
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Hristo Kirev
(@KirevHristo) reported
from
Soham, England
@EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks.
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Ian Learmonth
(@ianlearly) reported
from
Newmarket, England
@EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.
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Hristo Kirev
(@KirevHristo) reported
from
Soham, England
Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?
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Jason #MUFC ⚽️
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱
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George Smart, M1GEO
(@m1geo) reported
from
Cambridgeshire, England
@Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄
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Jason #ThankYouNHS
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.
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Craig Mcvey
(@craigeybhoy) reported
from
Waterbeach, England
@EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lord Ellpus OBE
(@LEllpus) reported
@MarinaPurkiss @EE Make an executive complaint in writing. Disgusting stuff.
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Cllr Arthur J Cheesecake OBE
(@cheesecakeOBE) reported
@EE Done that. They said they will note the issue and closed the complaint.
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micka9990
(@Michael66108716) reported
@EE please can you help me at least get on my account , won’t log in on my phone or on website , been like this for a couple of weeks now , thank you
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Cllr Arthur J Cheesecake OBE
(@cheesecakeOBE) reported
@CagedChef457 @EE I’ve just told them to fix the website or I’ll go elsewhere.
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Evertony
(@anthonyjgetty) reported
@EE I am waiting for someone to get back to me and acknowledge my complaint but I won’t be holding my breath
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David Allport
(@thornabydave) reported
@MarinaPurkiss @EE I was with EE some years ago. Never again 🥺
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DearPrudence 🗿🍾🐑
(@fromthenorth66) reported
@jfx49220584 @MarinaPurkiss @EE I never found out why I got billed £600 for a call to Hong Kong ( it was 3 not EE) lucky enough, I had solid evidence I was in Darlington at the time of the call with my phone , they didn't charge me, I did change network provider afterwards
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Naveenkumar Subramanian
(@naveensmvlsnk) reported
@EE 3+ days of no signal. Losses, missed trades, & mental stress. Customer service = useless. I demand urgent escalation, full compensation & contract cancellation. #EEOutage #Compensation #EEFail
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🏴🇵🇸Emily England🇱🇧🇮🇪🏸✨⚽️
(@republican901) reported
@MarinaPurkiss @EE Omg this is awful, an older lady is being conned…. I think you should contact the manager or something >as a journalist do you know how to get onto senior management….. your mum can go out of pocket. In her 70s how can she afford such a bill? This is wrong, change her number 😨
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Broden 🇬🇧♿✝️
(@Gavtaraysin) reported
@MarinaPurkiss @EE EE are owned by BT. I've heard EE's systems are all over the place. I'm not surprised by this. Hopefully you can reach a satisfactory resolution.