EE

EE Outage Report in Waterbeach, Cambridgeshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Waterbeach, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Waterbeach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Waterbeach, Cambridgeshire, England 11/13/2025 07:45

November 13: Problems at EE

EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Waterbeach, Cambridgeshire, England

The most recent EE outage reports came from the following cities: Ely.

Loading map, please wait...
City Problem Type Report Time
United KingdomEly Phone
United KingdomEly Internet
United KingdomSomersham Internet
United KingdomNewmarket Internet
United KingdomCambridge Phone
United KingdomWhittlesford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Waterbeach, England

Latest outage, problems and issue reports in Waterbeach and nearby locations:

  • ianlearly Ian Learmonth (@ianlearly) reported from Newmarket, England

    @EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.

  • m1geo George Smart, M1GEO (@m1geo) reported from Cambridgeshire, England

    @Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄

  • KirevHristo Hristo Kirev (@KirevHristo) reported from Soham, England

    @EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks.

  • StarWarsfanJedi Francisco Oreiro-Rial (@StarWarsfanJedi) reported from Cambridgeshire, England

    @EE My home WiFi has gone down.

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Cottenham, England

    Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔

  • HBeats4JessieJ Jason #MUFC ⚽️ (@HBeats4JessieJ) reported from Cambridgeshire, England

    Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱

  • rifaterdemsahin 🦄 Erdem 🦄 (@rifaterdemsahin) reported from Cambridgeshire, England

    @EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat

  • HBeats4JessieJ Jason #MUFC ⚽️🔴🇾🇪 (@HBeats4JessieJ) reported from Cambridgeshire, England

    How come the @EE signal right now is shockingly bad?

  • Mattfox24 🦊Matthew Fox🦊 (@Mattfox24) reported from Saint Ives, England

    @EE Just tried ringing@EE can't get through. Absolutely brilliant. Paying nearly £80 a month for having a poor signal nearly most of the time. Not happy

  • craigeybhoy Craig Mcvey (@craigeybhoy) reported from Waterbeach, England

    @EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

  • KirevHristo Hristo Kirev (@KirevHristo) reported from Soham, England

    Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?

  • jjclarke101 JJ (@jjclarke101) reported from Exning, England

    Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

  • HBeats4JessieJ Jason #ThankYouNHS (@HBeats4JessieJ) reported from Cambridgeshire, England

    Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.

  • ScottWestron Scott Westron (@ScottWestron) reported from Cambridgeshire, England

    I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.

  • helengalletley Helen Galletley (@helengalletley) reported from Fowlmere, England

    @EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Somersham, England

    @EE is there a way I can get in touch with customer services if I don’t know the account phone number. I havnt pod my bill because I’d like to cancel the contract that is no longer use shut impossible to speak to someone

  • paulworth Paul Worth (@paulworth) reported from Cambridgeshire, England

    @EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.

  • kevtaylor14 Kevin taylor (@kevtaylor14) reported from Saint Ives, England

    @EE Says it’s busy :( never mind. Already missed 5 goals. 💔

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • anitayears_ Anita🧜🏾‍♀️ (@anitayears_) reported

    @EE my wifi hasn’t been working all day🥲🥲🥲 help me out plzzz

  • Dazmills79 twistedanimator (@Dazmills79) reported

    @EE my Wife received a message from you saying she can upgrade, you take the money from her account then immediately cancel saying it's too early but have kept the funds. Can you tell me what's gone wrong here? @EveMills11 has sent you a D.M for your response

  • davidgoodhall davidgoodhall (@davidgoodhall) reported

    @EE why is your website so terrible to load anything always…😤

  • EscaflowneDG Escaflowne (@EscaflowneDG) reported

    @EE how do I contact your complaints teams. Customer service was so bad and been customer for 7 years. Support so bad.

  • corner_martyn . (@corner_martyn) reported

    @MissJoHartley @EE I had an issue with EE and it was all sorted via DM on here. Absolutely brilliant. Send them a message via their Twitter feed and they seem to respond quickly !

  • SynysterCD syn (@SynysterCD) reported

    Any idea why I keep dropping signal? @EE

  • CallumS77402927 Callum Slater (@CallumS77402927) reported

    @EE how long is your EE mobile router not going to be working for. Quite happy to keep charging me £44 a month but not fussed about actually supplying the service.

  • KroniiiX KroniX (@KroniiiX) reported

    @Bloodzeed_ @EE Jeez. must be stock issues too

  • dazza12 Darren Mallinson (@dazza12) reported

    Further issues with @bt_uk and also @EE now. There's a discount available if you have BT broadband and an EE mobile account. Listed in T&Cs as BT Broadband. Agent says it's only available for BT Halo 3+ customers. No such restrictions are in the T&Cs.

  • Bloodzeed_ Bloodzeed (@Bloodzeed_) reported

    @KroniiiX @EE EE was a **** up first they get the 128gb prices wrong told on phone I would get 256gb for the price of the 128gb ..told I would get it on 28th ...hours later they said 14 days for delivery ..nice loyalty and misleading sale £30 compensation offered insult