EE

EE Outage Report in Waterbeach, Cambridgeshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Waterbeach, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Waterbeach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Waterbeach, Cambridgeshire, England 11/28/2025 09:00

November 28: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Waterbeach, Cambridgeshire, England

The most recent EE outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Phone
United KingdomEly Phone
United KingdomEly Internet
United KingdomSomersham Internet
United KingdomNewmarket Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Waterbeach, England

Latest outage, problems and issue reports in Waterbeach and nearby locations:

  • HBeats4JessieJ Jason #ThankYouNHS (@HBeats4JessieJ) reported from Cambridgeshire, England

    Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too

  • JasonMUFC85 Jason #MUFC #GlazersOut ⚽️🔴🇺🇦 (@JasonMUFC85) reported from Cambridgeshire, England

    Shocking for @EE not to offer me a decent upgrade and I’m a loyal customer as well

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Somersham, England

    @EE is there a way I can get in touch with customer services if I don’t know the account phone number. I havnt pod my bill because I’d like to cancel the contract that is no longer use shut impossible to speak to someone

  • HBeats4JessieJ Jason #MUFC ⚽️🔴🇾🇪 (@HBeats4JessieJ) reported from Cambridgeshire, England

    How come the @EE signal right now is shockingly bad?

  • HBeats4JessieJ Jason #MUFC ⚽️ (@HBeats4JessieJ) reported from Cambridgeshire, England

    Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱

  • kevtaylor14 Kevin taylor (@kevtaylor14) reported from Saint Ives, England

    @EE Says it’s busy :( never mind. Already missed 5 goals. 💔

  • KirevHristo Hristo Kirev (@KirevHristo) reported from Soham, England

    @EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks.

  • craigeybhoy Craig Mcvey (@craigeybhoy) reported from Waterbeach, England

    @EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

  • helengalletley Helen Galletley (@helengalletley) reported from Fowlmere, England

    @EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.

  • Mattfox24 🦊Matthew Fox🦊 (@Mattfox24) reported from Saint Ives, England

    @EE Just tried ringing@EE can't get through. Absolutely brilliant. Paying nearly £80 a month for having a poor signal nearly most of the time. Not happy

  • jjclarke101 JJ (@jjclarke101) reported from Exning, England

    Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

  • StarWarsfanJedi Francisco Oreiro-Rial (@StarWarsfanJedi) reported from Cambridgeshire, England

    @EE My home WiFi has gone down.

  • rifaterdemsahin 🦄 Erdem 🦄 (@rifaterdemsahin) reported from Cambridgeshire, England

    @EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat

  • ianlearly Ian Learmonth (@ianlearly) reported from Newmarket, England

    @EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.

  • KirevHristo Hristo Kirev (@KirevHristo) reported from Soham, England

    Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?

  • paulworth Paul Worth (@paulworth) reported from Cambridgeshire, England

    @EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.

  • m1geo George Smart, M1GEO (@m1geo) reported from Cambridgeshire, England

    @Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄

  • ScottWestron Scott Westron (@ScottWestron) reported from Cambridgeshire, England

    I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Dogg80 Steven Walker (@Dogg80) reported

    @EE @EE your network is getting worse every week, I took my contract out as in my area the signal was 2nd 2 none. It’s now terrible that much so I’m considering leaving 😡😤😡

  • trokester_ Laura Troke (@trokester_) reported

    @EE fantastic customer service today from one of your reps… I asked to see if there was anything they could do to reduce the cost of my SIM only contract… to be told no, even though I’ve been an EE customer for years…Happy to say I’m now a @ThreeUK customer 🫠

  • HighburyHawk Adam (@HighburyHawk) reported

    @NanaPhill @EE Go direct to the Apple site and part trade your current phone for a new one. I just got £455 for my iPhone 12 Pro Max. My iPhone 14 pro max arrives in a few weeks And I’ll be paying just over £40 a month for 24 months. The network prices are too much.

  • living_life_me Living Life! (@living_life_me) reported

    @EE @JayReno @EE why are you saying you haven’t heard from the customer when it’s you that didn’t reply in the first place. This makes no sense to me

  • aadila1238 Aadil Awan (@aadila1238) reported

    @EE @UsmanAmir_ Same issue here. Can someone please respond.

  • Ben026 Ben (@Ben026) reported

    @EE can you share the hardware specs of your router? I keep seeing this AD everywhere and I don’t believe you could have 100 clients playing multiplayer with no latency or other issue.

  • shard4y - (@shard4y) reported

    @EE I called last month to ask my roam abroad pass to be removed but it has not yet been done and the double charge I had last month has not been refunded? Please can someone help me resolve this ASAP

  • sparkytwentytwo Mark McCullagh (@sparkytwentytwo) reported

    @EE BT App to Chromecast has been very poor on both nights of the Champions League. I'm sure I'm not the first to highlight this. Had the app last season with no issues at all. Please sort this for the next round of games.

  • BeccaJSmith_xo Rebecca Smith. (@BeccaJSmith_xo) reported

    Be a @EE customer for god knows how many years just to get sh💩t upgrade packages for the new iphone14, think a new network is calling my name 👋

  • fizzahayat Fizza Hayat (@fizzahayat) reported

    @EE customer service unable to comprehend / tackle issues - pathetic and unacceptable