EE Outage Report in Cottenham, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cottenham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cottenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at EE
EE is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cottenham, Cambridgeshire, England
The most recent EE outage reports came from the following cities: Cambridge and Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Ely |
Phone | |
| Ely |
Internet | |
| Somersham |
Internet | |
| Newmarket |
Internet | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cottenham, England
Latest outage, problems and issue reports in Cottenham and nearby locations:
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.
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George Smart, M1GEO
(@m1geo) reported
from
Cambridgeshire, England
@Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄
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🦄 Erdem 🦄
(@rifaterdemsahin) reported
from
Cambridgeshire, England
@EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.
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Amy Carney
(@CrazyCarneys) reported
from
Littleport, England
So we’ve been with @EE for nearly 6 years since moving into Littleport near #ely it’s been crap, who would people suggest as contract up in March?
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Amy Carney
(@CrazyCarneys) reported
from
Littleport, England
@EE just on phone to your guys blamed everything on me yet I’ve had issues since November! Been with you 5 years bug I’m now thinking of moving!
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔
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Craig Mcvey
(@craigeybhoy) reported
from
Waterbeach, England
@EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service
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JJ
(@jjclarke101) reported
from
Exning, England
Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.
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Keith Harrison (Harrisons Of Burwell)
(@HarrisonHeating) reported
from
Reach, England
@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth
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Jason #MUFC ⚽️🔴🇾🇪
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
How come the @EE signal right now is shockingly bad?
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Ian Learmonth
(@ianlearly) reported
from
Newmarket, England
@EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.
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Jason #MUFC ⚽️
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱
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🦊Matthew Fox🦊
(@Mattfox24) reported
from
Saint Ives, England
@EE Just tried ringing@EE can't get through. Absolutely brilliant. Paying nearly £80 a month for having a poor signal nearly most of the time. Not happy
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Kevin taylor
(@kevtaylor14) reported
from
Saint Ives, England
@EE Says it’s busy :( never mind. Already missed 5 goals. 💔
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Phill Peck
(@StevePeckandson) reported
from
Somersham, England
@EE is there a way I can get in touch with customer services if I don’t know the account phone number. I havnt pod my bill because I’d like to cancel the contract that is no longer use shut impossible to speak to someone
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Munty
(@Liam_safe_hands) reported
from
Cottenham, England
Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.
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Amy Carney
(@CrazyCarneys) reported
from
Littleport, England
We are leaving @EE even though their staff member Scarlett has been amazing their broadband is rubbish nothing but issues since November!!
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Jason #ThankYouNHS
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too
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Paul Worth
(@paulworth) reported
from
Cambridgeshire, England
@EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lynette Obika
(@TeamObika) reported
@EE hi there I found a phone outside my house that seems to be on your network it has limited battery and I don’t have the correct charger to keep it charged till the owner calls. Should I hand it to the police station or an EE shop? Which will get it back to its owner quicker?
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josie.tetley
(@JosieTetley) reported
@EE I have contacted customer services and they couldn’t help. I believe all calls are recorded to help customer service support ….
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Nick F
(@isnotnick) reported
@EE Are you still having internal issues activating new eSIMs? I can't activate my Apple Watch, and customer service last week told me there was an ongoing issue but no date for fixing it. Is there an update?
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MASH69
(@MASHTRON) reported
@EE ZERO phone signal in Balloch. Emergency services will be screwed!
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Margaret Mitchell
(@margmitch9) reported
@EE we have 4G wifi which has not worked for 4 days. All we keep getting told is service issues are taking longer than expected to fix.We have only been with this plan for a week. Please can someone help get it fixed.
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Antoine
(@honeybouboule) reported
@sastawear @EE Someone from their resolution complaint team called me, the call was 7mn long and the guy couldn't have been more apologetic, saying his colleague misinformed me and shouldn't have been rude to me, and provided me with a satisfying solution to the issue.
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claire greener-tobin💙
(@GreenerTobin) reported
@EE still waiting my for someone to contact me regarding issues logged on 25/9 … help
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Chris Whitehead
(@Chris1Whitehead) reported
@EE Come on EE 3 weeks without a signal in my local area. Keep telling me the mast is down but #doingnothing
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Paul Swift
(@paulswift36) reported
@EE Twice I've posted a complaint about very poor service when adding a new line to my account and both have disappeared
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Antoine
(@honeybouboule) reported
@EE Thanks. But basically you are referring me to a complaint team after telling me I should pay my contract in full, meaning paying for a faulty device, because you don't want to do anything about it. If that's not the worst customer service ever, I don't know what this is.