EE Outage Report in Cottenham, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cottenham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cottenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cottenham, Cambridgeshire, England
The most recent EE outage reports came from the following cities: Newmarket, Cambridge and Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Newmarket |
Internet | |
| Cambridge |
TV | |
| Ely |
Internet | |
| Ely |
Wi-fi | |
| Cambridge |
Phone | |
| Ely |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cottenham, England
Latest outage, problems and issue reports in Cottenham and nearby locations:
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.
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Amy Carney
(@CrazyCarneys) reported
from
Littleport, England
@EE just on phone to your guys blamed everything on me yet I’ve had issues since November! Been with you 5 years bug I’m now thinking of moving!
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Kevin taylor
(@kevtaylor14) reported
from
Saint Ives, England
@EE Says it’s busy :( never mind. Already missed 5 goals. 💔
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Francisco Oreiro-Rial
(@StarWarsfanJedi) reported
from
Cambridgeshire, England
@EE My home WiFi has gone down.
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Paul Worth
(@paulworth) reported
from
Cambridgeshire, England
@EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.
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Jason #ThankYouNHS
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too
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🦊Matthew Fox🦊
(@Mattfox24) reported
from
Saint Ives, England
@EE Just tried ringing@EE can't get through. Absolutely brilliant. Paying nearly £80 a month for having a poor signal nearly most of the time. Not happy
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.
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George Smart, M1GEO
(@m1geo) reported
from
Cambridgeshire, England
@Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄
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🦄 Erdem 🦄
(@rifaterdemsahin) reported
from
Cambridgeshire, England
@EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat
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Amy Carney
(@CrazyCarneys) reported
from
Littleport, England
We are leaving @EE even though their staff member Scarlett has been amazing their broadband is rubbish nothing but issues since November!!
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Ian Learmonth
(@ianlearly) reported
from
Newmarket, England
@EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.
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Amy Carney
(@CrazyCarneys) reported
from
Littleport, England
So we’ve been with @EE for nearly 6 years since moving into Littleport near #ely it’s been crap, who would people suggest as contract up in March?
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Jason #MUFC ⚽️
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱
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JJ
(@jjclarke101) reported
from
Exning, England
Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.
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Jason #MUFC ⚽️🔴🇾🇪
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
How come the @EE signal right now is shockingly bad?
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔
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Craig Mcvey
(@craigeybhoy) reported
from
Waterbeach, England
@EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service
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Hristo Kirev
(@KirevHristo) reported
from
Soham, England
Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?
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Phill Peck
(@StevePeckandson) reported
from
Somersham, England
@EE is there a way I can get in touch with customer services if I don’t know the account phone number. I havnt pod my bill because I’d like to cancel the contract that is no longer use shut impossible to speak to someone
EE Issues Reports
Latest outage, problems and issue reports in social media:
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TOURÉ BANTAMBA
(@touremanju) reported
@EE just had say this one of your staff called Steward Christie , is a credit to the ee. I had some trouble with my Apple Watch and he came in , and made me feel like worthy customer.
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AbyMinx
(@AbyMinx) reported
@EE Yes, it was clearly explained when I raised the case and your operative was very helpful. However, a week later, no one has contacted me about getting the issue sorted. I have called the number above, but they were unable to help or even see that I had raised a case.
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Pan
(@Pansalita101) reported
@EE I have no way to contact you to log a technical issue . Your automatic phone routing doesn’t give any option for this category for help. I’ve had to select “I want to leave EE” even tho I don’t , just to see if I can get a person to speak to - now the wait is 45 mins. I just want to raise a support ticket. Issue is: calls are not coming through at all. Initially went to VM, I turned that divert off; now it’s just shows “Engaged” tone. My phone is available. Not receiving calls please assist
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Lisa Watson
(@LisaWat03478084) reported
@EE I cant my sim doesn't work aboard without paying. So when I get home I want package reduced as not giving me what I was promised
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Daniel McDermott
(@dantheman8t5) reported
@EE signal is awful, technical team no help in saying there is no resolution for this. Surely its breach of contract when your website states that 4G/5G signal should be at least ‘good’ in my postcode area
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Nemesis 🇺🇦
(@esiotrot54) reported
@EE yet again the EE App is not working —clearly not fit for purpose and your tech people really need to get their act together to ensure it functions as it should
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Anti, the Anti, Anti's
(@AntitheAnt95474) reported
@EE At stake here is a contract with 3 mobiles + 1 spare Sim. Broadband and TV package. I also have a digital landline supplied by BT and now administered by EE. That's my problem the digital phone hasn't worked from day one 😱 When contact was renewed with EE. 1
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Anonymous football fan
(@FplTurf) reported
@antmiddleton I’ve not had Mobile data for about 4 days now dispite paying for unlimited data from @EE . Got full bars of signal too. Awful and crap.
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James
(@JamesBarnes93) reported
@EE Me and the wife are fuming! Could you contact @soph_barnesx please! She would like to speak to you regarding the issue.
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Gillian McKinnon
(@giframac) reported
@EE No - your website is rubbish as is your phone service!