EE

EE Outage Report in Cottenham, Cambridgeshire, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cottenham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cottenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cottenham, Cambridgeshire, England 04/24/2025 11:20

April 24: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (27%)

    Phone (27%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cottenham, Cambridgeshire, England

The most recent EE outage reports came from the following cities: Cambridge, Ely and Cambridgeshire.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Phone
United KingdomEly Internet
United KingdomEly Phone
United KingdomCambridgeshire Total Blackout
United KingdomCambridge Total Blackout
United KingdomCambridge Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cottenham, England

Latest outage, problems and issue reports in Cottenham and nearby locations:

  • rifaterdemsahin 🦄 Erdem 🦄 (@rifaterdemsahin) reported from Cambridgeshire, England

    @EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat

  • Mattfox24 🦊Matthew Fox🦊 (@Mattfox24) reported from Saint Ives, England

    @EE Just tried ringing@EE can't get through. Absolutely brilliant. Paying nearly £80 a month for having a poor signal nearly most of the time. Not happy

  • HBeats4JessieJ Jason #MUFC ⚽️🔴🇾🇪 (@HBeats4JessieJ) reported from Cambridgeshire, England

    How come the @EE signal right now is shockingly bad?

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Cottenham, England

    Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.

  • CrazyCarneys Amy Carney (@CrazyCarneys) reported from Littleport, England

    We are leaving @EE even though their staff member Scarlett has been amazing their broadband is rubbish nothing but issues since November!!

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Somersham, England

    @EE is there a way I can get in touch with customer services if I don’t know the account phone number. I havnt pod my bill because I’d like to cancel the contract that is no longer use shut impossible to speak to someone

  • CrazyCarneys Amy Carney (@CrazyCarneys) reported from Littleport, England

    So we’ve been with @EE for nearly 6 years since moving into Littleport near #ely it’s been crap, who would people suggest as contract up in March?

  • ianlearly Ian Learmonth (@ianlearly) reported from Newmarket, England

    @EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔

  • CrazyCarneys Amy Carney (@CrazyCarneys) reported from Littleport, England

    @EE just on phone to your guys blamed everything on me yet I’ve had issues since November! Been with you 5 years bug I’m now thinking of moving!

  • m1geo George Smart, M1GEO (@m1geo) reported from Cambridgeshire, England

    @Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄

  • HBeats4JessieJ Jason #ThankYouNHS (@HBeats4JessieJ) reported from Cambridgeshire, England

    Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too

  • craigeybhoy Craig Mcvey (@craigeybhoy) reported from Waterbeach, England

    @EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

  • kevtaylor14 Kevin taylor (@kevtaylor14) reported from Saint Ives, England

    @EE Says it’s busy :( never mind. Already missed 5 goals. 💔

  • HBeats4JessieJ Jason #MUFC ⚽️ (@HBeats4JessieJ) reported from Cambridgeshire, England

    Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱

  • StarWarsfanJedi Francisco Oreiro-Rial (@StarWarsfanJedi) reported from Cambridgeshire, England

    @EE My home WiFi has gone down.

  • jjclarke101 JJ (@jjclarke101) reported from Exning, England

    Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

  • paulworth Paul Worth (@paulworth) reported from Cambridgeshire, England

    @EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.

  • ScottWestron Scott Westron (@ScottWestron) reported from Cambridgeshire, England

    I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Top_Gooner68 keith (@Top_Gooner68) reported

    @EE Need to sort your customer service advisors out

  • paulurpantsdown Paul Austin (@paulurpantsdown) reported

    @EE useless customer service and help yesterday and now my iwatch says plan expired?! 😡

  • john_chelt johnoldham🎙 (@john_chelt) reported

    Another underwhelming @EE customer experience..

  • cheshiretoad Viscount Toad KG 🌸🕊 (@cheshiretoad) reported

    @EE Your service was good so deserves praise. I think the problem is really the fault of @OpenreachHelp

  • raculla_ raculla_ (@raculla_) reported

    @EE hello what is your number to call from a non EE number to terminate a contract?

  • jamesgevergreen James Green (@jamesgevergreen) reported

    @EE how do I contact a customer chat team please. My esim has never activated (so I can't receive the SMS code I've paid for) and my physical sim is also not working. I'm abroad with zero sim + been this way for a few weeks and don't have a phone no. to call from

  • Aotearoafeline Kiwi Cαƚ 🇳🇿 (@Aotearoafeline) reported

    @ee No voice calls working in EX16 9. Can hear them, they can't hear me. Network issue? Data works but only 3G/poor 4G Not WiFi calling

  • SheddenLachlan Lachlan Shedden-Wallace (@SheddenLachlan) reported

    @EE wifi has been down for a day now what happening?!

  • CazTravels Caroline Gregory (@CazTravels) reported

    Disappointing that the internet was already down for many people all evening at @glastonbury @EE - and the customers haven’t even arrived yet!

  • Scott96508678 Scott (@Scott96508678) reported

    @EE @MarcAllera shambles of a company, aweful customer service haven't even come back to me after a few weeks, deadlock letters not recieved after their misleading offers which advertised on their website and backed out of JOKE!!