EE Outage Report in Cottenham, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cottenham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cottenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at EE
EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cottenham, Cambridgeshire, England
The most recent EE outage reports came from the following cities: Ely, Cambridge and Landbeach.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cottenham, England
Latest outage, problems and issue reports in Cottenham and nearby locations:
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Ian Learmonth (@ianlearly) reported from Newmarket, England
@EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.
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Hristo Kirev (@KirevHristo) reported from Soham, England
@EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks.
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Craig Mcvey (@craigeybhoy) reported from Waterbeach, England
@EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service
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Paul Worth (@paulworth) reported from Cambridgeshire, England
@EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.
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🦊Matthew Fox🦊 (@Mattfox24) reported from Saint Ives, England
@EE Just tried ringing@EE can't get through. Absolutely brilliant. Paying nearly £80 a month for having a poor signal nearly most of the time. Not happy
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Amy Carney (@CrazyCarneys) reported from Littleport, England
We are leaving @EE even though their staff member Scarlett has been amazing their broadband is rubbish nothing but issues since November!!
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Jason #MUFC ⚽️🔴🇾🇪 (@HBeats4JessieJ) reported from Cambridgeshire, England
How come the @EE signal right now is shockingly bad?
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Amy Carney (@CrazyCarneys) reported from Littleport, England
@EE just on phone to your guys blamed everything on me yet I’ve had issues since November! Been with you 5 years bug I’m now thinking of moving!
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Scott Westron (@ScottWestron) reported from Cambridgeshire, England
I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.
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Amy Carney (@CrazyCarneys) reported from Littleport, England
So we’ve been with @EE for nearly 6 years since moving into Littleport near #ely it’s been crap, who would people suggest as contract up in March?
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Jason #ThankYouNHS (@HBeats4JessieJ) reported from Cambridgeshire, England
Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too
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George Smart, M1GEO (@m1geo) reported from Cambridgeshire, England
@Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄
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Francisco Oreiro-Rial (@StarWarsfanJedi) reported from Cambridgeshire, England
@EE My home WiFi has gone down.
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Phill Peck (@StevePeckandson) reported from Somersham, England
@EE is there a way I can get in touch with customer services if I don’t know the account phone number. I havnt pod my bill because I’d like to cancel the contract that is no longer use shut impossible to speak to someone
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JJ (@jjclarke101) reported from Exning, England
Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.
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🦄 Erdem 🦄 (@rifaterdemsahin) reported from Cambridgeshire, England
@EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat
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Nigel Leaney (@nleaney) reported from Willingham, England
@JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔
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Jason #MUFC ⚽️ (@HBeats4JessieJ) reported from Cambridgeshire, England
Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱
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Hristo Kirev (@KirevHristo) reported from Soham, England
Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?
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Nigel Leaney (@nleaney) reported from Willingham, England
@UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Cole (@Richard32158398) reported
@EE poor coverage in the DT3 4DW area for the last 3days on multiple devices. Shows 4G on the devices but slow to load, then drops to H+ and to E then nothing whats happening?
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wet rabbit:P🇬🇧🇺🇦 (@WetRabbit55) reported
@EE No thanks, you're done! Yesterday was the last straw, we're going to another service provider and as soon as their apparatus arrives we'll be using it.
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Adrian Llewellyn-Jones (@AdrianLJ45) reported
@EE Pointless if you're living in Cowbridge. Signal is appalling and continuous messages that you are working on it. Been going on for months!!
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GreenBean22 (@brolicparabolic) reported
@EE hi, I am getting bad speeds of 5G when my signal is full 4 to 5 bars. All I get is 30mbps, this is worse than 4G. I have a 5G phone.
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✌🏻Gary/Gawy aka Moofie✌🏻 (@90sMoofie) reported
@EE so I’m thinking of joining you in November cuz I’m sick of @VodafoneUK ‘s unreliability. I use my phone hotspot a LOT with my unlimited data. Is there any limit to what I can use my data for with my phone hotspot on your network? I don’t have broadband which is why I use it
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Schwartz Pablo (@Blacky175) reported
@YorkDesigner @EE #ESN #CoverageAssurance Fairly poor mobile phone coverage throughout the entire shopping centre. How will be shopping centre invest to be ready for ESN and provide better customer experience?
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D T A Jaquest 💙⭐⭐ (@la_femme_x) reported
@EE Seriously don't make me block you and leave EE. I know precisely how to deal with messages. You've just said it's automated, ie a chatbot. I have never been rude to anyone at EE. Quite sick and tired of the way you treat your customers as it is. Cheers Ellis 👍
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Samuel Thomas (@SamuelT49900331) reported
@Ofcom @EE appalling customer service, number of failed call backs, loss of coverage, false promises for compensation, snide comments from a sarcastic staff in your l2 tech team from Merthyr. Left on hold until 8pm so they could avoid escalating.
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Lucy Watters👩🏻🍳 (@Lucy_Watters_) reported
@elliotleaver92 @EE So I had it a couple weeks ago when I was at Berwick lodge. I think they’re checking the service provided for a couple hours or something xo
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Lewis Smith (@lewishays91) reported
@EE @btsport you’re apps are incredibly poor. I have BT through my EE plan, how do I add the fury fight to my plan so I can watch?