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EE Outage Report in Newmarket, Suffolk, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Newmarket, England

The most recent EE outage reports came from the following cities: Haverhill, and Newmarket.

CityProblem TypeReport Time
Haverhill Internet 12 days ago
Newmarket Internet 2 months ago
Ely Internet 2 months ago
Ely Wi-fi 3 months ago
Ely TV 4 months ago
Newmarket E-mail 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • craigeybhoy
    Craig Mcvey (@craigeybhoy) reported from Waterbeach, England

    @EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

  • Liam_safe_hands
    Munty (@Liam_safe_hands) reported from Cottenham, England

    Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE I have my PAC code from EE. How long does it take to switch over to a new network ?

  • Debzlou
    Debzlou (@Debzlou) reported from Haverhill, England

    @EE got no broadband currently - are there any network issues?

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

  • ianlearly
    Ian Learmonth (@ianlearly) reported from Newmarket, England

    @EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.

  • jjclarke101
    JJ (@jjclarke101) reported from Exning, England

    Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.

  • HarrisonHeating
    Keith Harrison (Harrisons Of Burwell) (@HarrisonHeating) reported from Reach, England

    @mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SockBot
    Sock Bot (@SockBot) reported

    @EE Intermittent broadband network dropping in East Bristol.

  • DavidWebb1975
    David Webb (@DavidWebb1975) reported

    @SteveHyndside @btsport @EE Ps they're lying. I've waited over a month now and made 3 phonecalls chasing it. Still no service.

  • kucfti
    Kucfti (@kucfti) reported

    @ThreeUKSupport Absolute rubbish. It's been like this for 3 days now. Your signal is obviously not strong enough for the area I live. There's obviously way too much traffic on your equipment. Trying @ee this afternoon.

  • delythw73
    del (@delythw73) reported

    @EE No my broadband is not with yourselves. I have been trying to use my mobile data with you & its slow & not loading things

  • DegbenroH
    Gbenro (@DegbenroH) reported

    @EE Good day, I am unable to download your app from play store, It keeps saying NOT COMPATIBLE. I couldn't also complete your online registration into MY EE account. Kindly help look into this.

  • greensyncro
    Andi (@greensyncro) reported

    @EE I keep asking for help and keep being ignored

  • jrowe10204
    Jason Rowe (@jrowe10204) reported

    @EE how network and signal nit working and go to upgrade phone the cost so much been with for 20 year now no Loyalty Discount cheap to go to some else

  • CryptoLawerg
    Crypto by Lawerg (Bitcoin and Altcoin designs) (@CryptoLawerg) reported

    @EE My EE home broadband went down 5 mins ago.

  • Stuart_stribs
    Stuart from Manchester (@Stuart_stribs) reported

    @ShropshireStar Whilst @EE may have provided 5G in the town the service outside is very poor frequently no signal for days on end and many areas that still only have 3G and no 4G for voice calls

  • cmc94x
    Carly 💫 (@cmc94x) reported

    @EE Have tried to view my upgrade options via your website for MONTHS now and always get to the 'sorry! We couldn't find that page'. Checking tweets from others shows this issue goes back at least a year. Can't your web team look into this rather than asking us to call instead?