EE

EE Outage Report in Newmarket, Suffolk, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newmarket, Suffolk, England 04/01/2025 05:20

April 01: Problems at EE

EE is having issues since 04:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newmarket, Suffolk, England

The most recent EE outage reports came from the following cities: Cambridge, Ely and Mildenhall.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Total Blackout
United KingdomCambridge Phone
United KingdomCambridge Phone
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.

  • ianlearly Ian Learmonth (@ianlearly) reported from Newmarket, England

    @EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

  • Debzlou Debzlou (@Debzlou) reported from Haverhill, England

    @EE got no broadband currently - are there any network issues?

  • HarrisonHeating Keith Harrison (Harrisons Of Burwell) (@HarrisonHeating) reported from Reach, England

    @mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .

  • jjclarke101 JJ (@jjclarke101) reported from Exning, England

    Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

  • jane_cambridge Jane Cambridge (@jane_cambridge) reported from Hadstock, England

    @EE I’ve tried DM but got the standard automatic reply - I think you have a problem as my Husband and I both use EE and neither can phone out on our phones using Wi-Fi calling or 3G etc

  • craigeybhoy Craig Mcvey (@craigeybhoy) reported from Waterbeach, England

    @EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Cottenham, England

    Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE I have my PAC code from EE. How long does it take to switch over to a new network ?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Invyism Invy (@Invyism) reported

    @EE @EE hello again. I just added a watch to my account after seeing the ad for a free Google play voucher on the website and now I discover that it ran til September 30th yet the ad is still there. Will you honour the offer or do I have to cancel the order? Thanks.

  • robmac2568 Robert Maclennan (@robmac2568) reported

    @EE 4G is painfully slow on my IPhone 12.Not sure if it’s iOS 15 related but it’s terrible

  • deboraxox debora (@deboraxox) reported

    @EE whats happening with the insurance claims department?? An advisor told me the systems are down apparently and to call an hour back. I am currently trying to no avail

  • ItsJamesPowers James Powers 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ItsJamesPowers) reported

    @EE The chat service keeps timing out, this is why I prefer to talk to someone, if I go to a local store can they sort this out?

  • nonfictionred Liana Lixandru 🏳️‍🌈🌬🎐🐉 (@nonfictionred) reported

    @denkmit @EE Try resetting the network settings, hope that fixes it. Settings -> General -> Reset -> Reset Network Settings

  • nonfictionred Liana Lixandru 🏳️‍🌈🌬🎐🐉 (@nonfictionred) reported

    @denkmit @EE And if that doesn't help or it happens again I think at that point you may need to contact your carrier. :(

  • Pogolicious79 Paul (@Pogolicious79) reported

    @EE why keep sending me rubbish about being able to order the #iphone13pro then tell me I can upgrade to be faced with a page that’s says no upgrades available is beyond me ? Again look after the #newcustomers first and let the loyal ones get what’s left …awful customer loyalty

  • acetrigger Ace (@acetrigger) reported

    @EE so it’s now come to my order changing from 14 days - 21 days - 28 days to finally (ORDER NOW AND WE WILL DISPATCH AS SOON AS WE GET STOCK). I’m done just going to cancel my order for the IPhone 13 pro max 1 TERA and just get the 13 PRO 1 TERA. #nothappy #Apple #Nostock

  • missjessmc1509 Jessica (@missjessmc1509) reported

    @EE so my number ported out and I need to unlock my phone but cannot log in to my account or text - please advise. It was quoting a few before as was in contract but now out it should be free?? Please help!

  • yogi_breh yogi_breh (@yogi_breh) reported

    @EE why has your signal on the west coast main line train service gone from okay to bad to **** to completely unusable over the space of 12 months?