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EE Outage Report in Newmarket, Suffolk, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Newmarket, England

The most recent EE outage reports came from the following cities: Haverhill, and Newmarket.

CityProblem TypeReport Time
Haverhill Internet 11 days ago
Newmarket Internet 2 months ago
Ely Internet 2 months ago
Ely Wi-fi 3 months ago
Ely TV 4 months ago
Newmarket E-mail 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.

  • Liam_safe_hands
    Munty (@Liam_safe_hands) reported from Cottenham, England

    Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡

  • Debzlou
    Debzlou (@Debzlou) reported from Haverhill, England

    @EE got no broadband currently - are there any network issues?

  • HarrisonHeating
    Keith Harrison (Harrisons Of Burwell) (@HarrisonHeating) reported from Reach, England

    @mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth

  • craigeybhoy
    Craig Mcvey (@craigeybhoy) reported from Waterbeach, England

    @EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

  • KirevHristo
    Hristo Kirev (@KirevHristo) reported from Soham, England

    Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE I have my PAC code from EE. How long does it take to switch over to a new network ?

  • jjclarke101
    JJ (@jjclarke101) reported from Exning, England

    Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

  • paulhayward200
    Paul (@paulhayward200) reported from Haverhill, England

    @EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .

  • ianlearly
    Ian Learmonth (@ianlearly) reported from Newmarket, England

    @EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.

  • jane_cambridge
    Jane Cambridge (@jane_cambridge) reported from Hadstock, England

    @EE I’ve tried DM but got the standard automatic reply - I think you have a problem as my Husband and I both use EE and neither can phone out on our phones using Wi-Fi calling or 3G etc

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sucramco
    Marcus Broad (@sucramco) reported

    @EE Yes. I have just come off the phone. From your guys now. I was recommended to go to Google as they would possibly swap the phone as it was faulty. Problem is the phone rebooted whilst the lady was talking to a manager at google. Now I can't get back in tough with Google

  • GDiddyUK
    Giles (@GDiddyUK) reported

    @iD_Mobile_UK @N_Damms @EE Have you tried Smarty Mobile , if can't get approved with ID. Get same coverage as both use Three network. You simply set up your debit card to take the money for the chosen plan at start of 30 day period, no contract either! I used before ID Mobile and were good.

  • muddyme37
    =me (@muddyme37) reported

    @EE ABOSOLUTELY DISGUSTING fancy adverts exaggerated claims of best network provider @kevinbacon a remote robot arm shaving a man and family landing a plane from from their living room yet you can't cancel a 2nd line after several attempts, lack of customers calls notes!

  • Alexand61682331
    Alexander McDonald (@Alexand61682331) reported

    @EE 9% is not justified !!! I don't even get signal in my own home for crying out loud !!!! Can't get 5g in a 8 mile radius of my home !!! I mean stop ripping people off . 5% justified 9% is robbery , I hope Ur getting a 9% pay rise ...although I suspect not

  • wesandpete
    Wes and Pete (@wesandpete) reported

    Hi @EE is your business customer care down? I can't get through on any number? It just hangs up?

  • Addammh
    Addam Merali-Younger (he/him) (@Addammh) reported

    @EE Hey Matty, cheers for the reply, and it's sorted now. A different member of the team set it up in a matter of minutes, and didn't even insult or upset me in the process (as the previous one did yesterday). Just waiting for a call back to cancel my contract now, then all done!

  • MNMcGregor
    Mark McGregor (@MNMcGregor) reported

    Hi @EE ! Just received your friendly email about my mobile phone bills going up by inflation PLUS 3.9%. So that's, what, nearly 10% rise? Assuming I can cancel? Thanks!

  • SomeEqual
    SomeMoreEqual (@SomeEqual) reported

    @EE @billgoats It’s a joke. EE should price in the running of their business at the start of a contract. Adding 3.9% above CPI is either greedy or plain bad business planning. Time to look elsewhere. #grEEdy

  • alex__richards
    Alex (@alex__richards) reported

    @darchunky @EE They don’t give a **** mate. I think I’ve been with them over 10 years. Spend £130 a month with them for two phones so I’m having double increase

  • skipper68uk
    Mands 💜💙💜🤍😷🌷🌺🌻🌼 (@skipper68uk) reported

    @EE Having problems, going to pop to EE store tomorrow... i inserted sim says emergency calls only, log into my ee then went to add phone, entered number said will send code ... never arrives