EE

EE Outage Report in Newmarket, Suffolk, England

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The latest reports from users having issues in Newmarket come from postal codes CB8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Newmarket, Suffolk, England 12/17/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newmarket, Suffolk, England

The most recent EE outage reports came from the following cities: Ely, Newmarket, Haverhill and Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomEly TV
United KingdomNewmarket E-mail
United KingdomHaverhill Phone
United KingdomCambridge Internet
United KingdomHaverhill Phone
United KingdomHaverhill Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • craigeybhoy Craig Mcvey (@craigeybhoy) reported from Waterbeach, England

    @EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .

  • jjclarke101 JJ (@jjclarke101) reported from Exning, England

    Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

  • Debzlou Debzlou (@Debzlou) reported from Haverhill, England

    @EE got no broadband currently - are there any network issues?

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Cottenham, England

    Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.

  • ianlearly Ian Learmonth (@ianlearly) reported from Newmarket, England

    @EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE I have my PAC code from EE. How long does it take to switch over to a new network ?

  • HarrisonHeating Keith Harrison (Harrisons Of Burwell) (@HarrisonHeating) reported from Reach, England

    @mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.

  • paulhayward200 Paul (@paulhayward200) reported from Haverhill, England

    @ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • claricerose_096 Rosie 🖤 (@claricerose_096) reported

    @Amithesuperspy @EE Get the discount which is the entire reason I got a new phone! They don't even update anyone or that either they leave you to find out yourself. Never seen anything like it.. 😐

  • stonepitbull141 141 (@stonepitbull141) reported

    @EE By the look of it you respond to people who ask for upgrades (2 hours ago) but not people who are asking for actual help as stated in your original tweet(8hrs ago)? Great service guys. Top notch. And your app has been down all day with no explanation on here. Really, really bad.

  • stonepitbull141 141 (@stonepitbull141) reported

    @EE As far as I can see you have had 10 replies today to this and responded to 2 in 11 hours. Genuine question, what is the point of telling people to contact you on here for help and you are here until 11pm if your response rate is so pathetic or if it isn't regularly monitered?

  • claricerose_096 Rosie 🖤 (@claricerose_096) reported

    @EE have the rudest staff and the most useless customer service, ordered a phone in the 1st was told within 7 days. They've changed it twice without informing me, customer service also refuse to check the stock in store because they'll get a disciplinary. Ridiculous. 😡😡

  • peachyp78 Arron (@peachyp78) reported

    @MarcAllera Sorry to do this however @EE are simply not responding or helping me with my issue re payments and closing an account. I need your help please? Please DM me and/or as your company to. Thank you.

  • pgreen_2020 P A T R I C I A (@pgreen_2020) reported

    @EE Still no support from EE a week later

  • BenFran71997005 Ben Frank (@BenFran71997005) reported

    @EE Please my wifi around once every 3 months goes out for a few hours. Help

  • jeffery270683 Alex Jeffery (@jeffery270683) reported

    @EE No I haven't as of yet. Just a progress update is all I ask for. To go 12 days without any communication is a little poor.

  • DanDainess Dan (@DanDainess) reported

    @EE phone data calls texts not working tried most things still not working?

  • fitzy89 Robert Fitzgerald (@fitzy89) reported

    @ee Can you advise what ports and MTU are required in order for Wifi Calling to function? And any particular wifi ISP router settings that may need adjusting to allow wifi calling to work for an EE mobile customer?