EE Outage Report in Newmarket, Suffolk, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent EE outage reports came from the following cities: Cambridge, Ely and Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
TV | |
| Ely |
Internet | |
| Ely |
Wi-fi | |
| Cambridge |
Phone | |
| Ely |
TV | |
| Newmarket |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Debzlou
(@Debzlou) reported
from
Haverhill, England
@EE got no broadband currently - are there any network issues?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.
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Jane Cambridge
(@jane_cambridge) reported
from
Hadstock, England
@EE I’ve tried DM but got the standard automatic reply - I think you have a problem as my Husband and I both use EE and neither can phone out on our phones using Wi-Fi calling or 3G etc
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JJ
(@jjclarke101) reported
from
Exning, England
Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.
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Craig Mcvey
(@craigeybhoy) reported
from
Waterbeach, England
@EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡
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Keith Harrison (Harrisons Of Burwell)
(@HarrisonHeating) reported
from
Reach, England
@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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Hristo Kirev
(@KirevHristo) reported
from
Soham, England
Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?
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Ian Learmonth
(@ianlearly) reported
from
Newmarket, England
@EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have my PAC code from EE. How long does it take to switch over to a new network ?
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Munty
(@Liam_safe_hands) reported
from
Cottenham, England
Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.
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Hristo Kirev
(@KirevHristo) reported
from
Soham, England
@EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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H McL
(@HMcL15) reported
@EE what's happened to the signal in the LD3 area?
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Paul
(@Pauldonny1983) reported
@VodafoneUK Already joined you. @EE were no help at all so they’ve lost 2 mobile contracts and a WiFi one too
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Brian💙
(@Brian97397878) reported
@EE is your 96% coverage based on population or land. I cannot get a decent 4g signal, I have tried with 5 phones in 3 different areas. Now I can just about get 5mbs on 3g. My signal strength on 3g is around -83dbm so bandwidth is the problem. My phones don't cost £1000s.
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pete hobson
(@PeteHobson) reported
@EE good afternoon do you know sheffield are having problems with ee internet going off every so often
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Autism Milton Keynes
(@AutismKeynes) reported
@EE the mobile data doesnt work due to such poor signal nothing like Rita ora said on tv or the man that keeps saying how great it is... is it worth contacting Ofcom?
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Paolo Castagna
(@castagna) reported
@EE Thanks @EE, I am definitely passed the 24 months and that's exactly why I am Tweeting about it! Sort out your website (which your support recognised being the problem).
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Bollox
(@JasLee08452163) reported
@EE @5tevieM What happens when you have a signal that you only get a circle on you phone screen, and after you contact customer services, they add you to the engineers list of, "Network update: It’s taking longer than expected to fix the problem". 4 days later still getting less than 1mps dl.
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Brian💙
(@Brian97397878) reported
@EE at my home address in ST20 I can't even get a reliable 2g signal !
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Paul Rackstraw
(@rackysafc) reported
from
Washington, England
@EE hi I'm having trouble upgrading from the App. I follow the link but I get this message (pic attached). When I log on direct from website it doesn't give me the option to upgrade the line I want ( the others on my account are all visible). Help!
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Sean Mcnally
(@SeanMcn99075899) reported
@EE It's been like this for last few days and it's constantly causing me issues