EE Outage Report in Newmarket, Suffolk, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newmarket, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at EE
EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- 
            Internet (48%) 
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            Phone (25%) 
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            Wi-fi (13%) 
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            Total Blackout (8%) 
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            E-mail (4%) 
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            TV (2%) 
Live Outage Map Near Newmarket, Suffolk, England
The most recent EE outage reports came from the following cities: Haverhill and Ely.
| City | Problem Type | Report Time | 
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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 Paul 
    (@paulhayward200) reported 
    
        from
            Haverhill, England Paul 
    (@paulhayward200) reported 
    
        from
            Haverhill, England@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart. 
- 
                
 Paul 
    (@paulhayward200) reported 
    
        from
            Haverhill, England Paul 
    (@paulhayward200) reported 
    
        from
            Haverhill, England@EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡 
- 
                
 Hristo Kirev 
    (@KirevHristo) reported 
    
        from
            Soham, England Hristo Kirev 
    (@KirevHristo) reported 
    
        from
            Soham, EnglandHappy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me? 
- 
                
 Munty 
    (@Liam_safe_hands) reported 
    
        from
            Cottenham, England Munty 
    (@Liam_safe_hands) reported 
    
        from
            Cottenham, EnglandGreat so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out. 
- 
                
 Hristo Kirev 
    (@KirevHristo) reported 
    
        from
            Soham, England Hristo Kirev 
    (@KirevHristo) reported 
    
        from
            Soham, England@EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks. 
- 
                
 Jane Cambridge 
    (@jane_cambridge) reported 
    
        from
            Hadstock, England Jane Cambridge 
    (@jane_cambridge) reported 
    
        from
            Hadstock, England@EE I’ve tried DM but got the standard automatic reply - I think you have a problem as my Husband and I both use EE and neither can phone out on our phones using Wi-Fi calling or 3G etc 
- 
                
 Paul 
    (@paulhayward200) reported 
    
        from
            Haverhill, England Paul 
    (@paulhayward200) reported 
    
        from
            Haverhill, England@EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it. 
- 
                
 8K DUALSENSIBLE 
    (@8kPegasus) reported 
    
        from
            Dalham, England 8K DUALSENSIBLE 
    (@8kPegasus) reported 
    
        from
            Dalham, England@XboxP3 @EE ? EE they’re a mobile network supplier how can you give them access to games ? They have no platform they don’t have an online game store or even make anything you can play on wtf it’s all smoke and mirrors 
- 
                
 Paul 
    (@paulhayward200) reported 
    
        from
            Haverhill, England Paul 
    (@paulhayward200) reported 
    
        from
            Haverhill, England@EE I have my PAC code from EE. How long does it take to switch over to a new network ? 
- 
                
 Craig Mcvey 
    (@craigeybhoy) reported 
    
        from
            Waterbeach, England Craig Mcvey 
    (@craigeybhoy) reported 
    
        from
            Waterbeach, England@EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service 
- 
                
 Ian Learmonth 
    (@ianlearly) reported 
    
        from
            Newmarket, England Ian Learmonth 
    (@ianlearly) reported 
    
        from
            Newmarket, England@EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone. 
- 
                
 JJ 
    (@jjclarke101) reported 
    
        from
            Exning, England JJ 
    (@jjclarke101) reported 
    
        from
            Exning, EnglandHey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks. 
- 
                
 Keith Harrison (Harrisons Of Burwell) 
    (@HarrisonHeating) reported 
    
        from
            Reach, England Keith Harrison (Harrisons Of Burwell) 
    (@HarrisonHeating) reported 
    
        from
            Reach, England@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth 
- 
                
 Paul 
    (@paulhayward200) reported 
    
        from
            Haverhill, England Paul 
    (@paulhayward200) reported 
    
        from
            Haverhill, England@EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much. 
- 
                
 Paul 
    (@paulhayward200) reported 
    
        from
            Haverhill, England Paul 
    (@paulhayward200) reported 
    
        from
            Haverhill, England@EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network . 
- 
                
 Debzlou 
    (@Debzlou) reported 
    
        from
            Haverhill, England Debzlou 
    (@Debzlou) reported 
    
        from
            Haverhill, England@EE got no broadband currently - are there any network issues? 
EE Issues Reports
Latest outage, problems and issue reports in social media:
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 GrumpyGinger 
    (@grumpyginger86) reported GrumpyGinger 
    (@grumpyginger86) reported@EE Hi, no need anymore. My parents are travelling back south and their phones appear to be working to make calls now. Must have been a temporary issue in the Edinburgh area yesterday. Happy new year 👍🏻 
- 
            
 Chris Legge 
    (@chrislegge99) reported Chris Legge 
    (@chrislegge99) reported@EE just placed an order online, made the payment and website crashed, money has been taken but no confirmation… help!! 
- 
            
 Shane Ali 
    (@ShaneA2021) reported Shane Ali 
    (@ShaneA2021) reported@EE NOT happy with your service right now why is it so hard for your agents to give people the right information? Poor show today EE 
- 
            
 Mal Downie #FBPE #FBPPR ⚫🔶️💙 
    (@mal_downie) reported Mal Downie #FBPE #FBPPR ⚫🔶️💙 
    (@mal_downie) reported@EE Broadband has failed. Rang the number that my phone told me to use only to find that there's no help available today. Pretty poor service, don't you think? 
- 
            
 Kwoodlock 
    (@surfboardchamp) reported Kwoodlock 
    (@surfboardchamp) reported@EE can you confirm when the signal will be back on in Blandford Forum Dorset please 
- 
            
 Anthony Monks 
    (@thisismrmonks) reported Anthony Monks 
    (@thisismrmonks) reportedHey @EE #HAPPYNEWYEAR2022 just a quick one, I requested to transfer my @O2 number to a new contract with your network on Wednesday but still haven’t had any messages to progress it? Help! Please. 
- 
            
 Wilson Erumebor 
    (@wilsonrume) reported Wilson Erumebor 
    (@wilsonrume) reported@EE is something wrong with your network? Nothing seems to be working, calls, Internet etc.. 
- 
            
 Chris Williams 
    (@chriswords1) reported 
    
        from
            Rufford, England Chris Williams 
    (@chriswords1) reported 
    
        from
            Rufford, EnglandMassively annoyed. stayed awake on @nwbbll #bloodbike duty. @EE phone never rang, only a voicemail after a call hadn’t reached me 
- 
            
 Nicola🌺 
    (@watsyyyy) reported Nicola🌺 
    (@watsyyyy) reportedBrand new iPhone over heating so much that it says the phone needs to cool down before I can use it.. I've barley been on it because I'm in work .. doesn't seem right? @EE 
- 
            
 Tara Johnston 
    (@tlj1974) reported Tara Johnston 
    (@tlj1974) reported@EE is there an outage in NW6? My phone is unable to receive or make calls and after turning it off it said not registered to any network!!