EE Outage Report in Newmarket, Suffolk, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Newmarket come from postal codes CB8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent EE outage reports came from the following cities: Newmarket, Cambridge and Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Newmarket |
Internet | |
| Cambridge |
TV | |
| Ely |
Internet | |
| Ely |
Wi-fi | |
| Cambridge |
Phone | |
| Ely |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Hristo Kirev
(@KirevHristo) reported
from
Soham, England
Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?
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Jane Cambridge
(@jane_cambridge) reported
from
Hadstock, England
@EE I’ve tried DM but got the standard automatic reply - I think you have a problem as my Husband and I both use EE and neither can phone out on our phones using Wi-Fi calling or 3G etc
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have just renewed my contract with EE and f course my speeds start going to pot. Used to get between 70-150 meg now down to 20meg. Ok still usable but a concern that it has dropped so much.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE Well I see that EEs dreadful customer service has not changed. Was Miss sold a item. Never mind will return it and choose another network .
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Keith Harrison (Harrisons Of Burwell)
(@HarrisonHeating) reported
from
Reach, England
@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth
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Munty
(@Liam_safe_hands) reported
from
Cottenham, England
Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE I have my PAC code from EE. How long does it take to switch over to a new network ?
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE If anyone is thinking of joining look forward to messed up bills and price plans . Cancelling all 4 lines tomorrow and making a formal complaint.😡
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Craig Mcvey
(@craigeybhoy) reported
from
Waterbeach, England
@EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service
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JJ
(@jjclarke101) reported
from
Exning, England
Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.
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Ian Learmonth
(@ianlearly) reported
from
Newmarket, England
@EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@ThreeUK I just want to congratulate Three for having a robust network . No problems streaming or making calls. Very different to @EE who’s network could not cope before the start of the virus outbreak and has now completely fallen apart.
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Debzlou
(@Debzlou) reported
from
Haverhill, England
@EE got no broadband currently - are there any network issues?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Oakleyvale
(@Oakleyvale1) reported
@EE Can’t face it anymore. Been on calls all day and 5G where I live is awful. I’m trying to pair hub and booster but no joy. Can’t be that difficult surely!!?
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Carole Hawkins
(@hawkins_carole) reported
@EE Yet again your Digital Voice telephone system has disconnected our telephone line so I want a refund of the money we pay you for a service you fail to provide. Currently we cannot make or receive any landline calls at all - all we get is a message apologising for not being able to make a call. We live in a black hole where mobile phones are concerned we have no mobile phone signal so if one of us requires emergency help you are going to be held responsible.
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Rosie Barrett
(@RosieB2019) reported
@EE Is anyone else having problems extending a roaming pass while abroad? I keep getting messages to ring 150 if I have a problem. I am in Guadeloupe and I get a french woman telling me 'ce numero n'est pas atttribué' Not helpful. On the App itself I am told all about the ...
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Paul Wreglesworth
(@MacWreg) reported
@EE What is it about Sunday evenings? Service has been atrocious again tonight. I'm fed up of looking at red lights on the router.
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Kingbiniboi
(@kingbiniboi) reported
@EE @EE Please log this as a formal complaint and process my PAC request. I understand my right to leave.
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Rosie Barrett
(@RosieB2019) reported
@EE Ah Ha! @EE so you do get a text when your pass runs out, asking if you'd like to extend. It would be helpful to spell this out clearly in the message you send warning it will run out in 24 hours. Just call this Customer Feedback. And do not tell travellers to ring 150!
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Sandra tilley
(@SandymSm7) reported
@EE isn't time that the signal in cranbrook devon was improved it's shocking iv got no signal or little in doors iv had this issue since iv moved in back in December I sound like a robot iv got wifi calling to and always problem as well
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Steve Jones
(@jonesstevene) reported
@TheCarlFord @EE_helphub90 @EE You're a financial educator and you can't spot the most basic of support scam sites. I hope people who you might be about to educate see this and run a ******* mile.
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tansel
(@tansel_Turuk) reported
@EE I'm so frustrated I can't use the mobile data at home anymore. I contacted you by email a week ago and you still haven't responded. Please cancel the contract. @EE
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Darren
(@2SortsNorfolk) reported
@chloexolouise @EE When the call centre was UK based I never waited long. I left for other reasons, price mainly. I was with them since the One2One days.