EE Outage Report in Cambridge, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Cambridge come from postal codes CB2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cambridge, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at EE
EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cambridge, England
The most recent EE outage reports came from the following cities: Cambridge, Royston and Landbeach.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Royston |
TV | |
| Cambridge |
Phone | |
| Cambridge |
Phone | |
| Cambridge |
Phone | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cambridge, England
Latest outage, problems and issue reports in Cambridge and nearby locations:
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Jason #MUFC ⚽️🔴🇾🇪
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
How come the @EE signal right now is shockingly bad?
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🦊Matthew Fox🦊
(@Mattfox24) reported
from
Saint Ives, England
@EE Just tried ringing@EE can't get through. Absolutely brilliant. Paying nearly £80 a month for having a poor signal nearly most of the time. Not happy
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Munty
(@Liam_safe_hands) reported
from
Cottenham, England
Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.
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Jason #ThankYouNHS
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too
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George Smart, M1GEO
(@m1geo) reported
from
Cambridgeshire, England
@Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.
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Paul Worth
(@paulworth) reported
from
Cambridgeshire, England
@EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.
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Jason #MUFC ⚽️
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱
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🦄 Erdem 🦄
(@rifaterdemsahin) reported
from
Cambridgeshire, England
@EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.
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Jane Cambridge
(@jane_cambridge) reported
from
Hadstock, England
@EE I’ve tried DM but got the standard automatic reply - I think you have a problem as my Husband and I both use EE and neither can phone out on our phones using Wi-Fi calling or 3G etc
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Keith Harrison (Harrisons Of Burwell)
(@HarrisonHeating) reported
from
Reach, England
@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth
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Helen Galletley
(@helengalletley) reported
from
Fowlmere, England
@EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.
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JJ
(@jjclarke101) reported
from
Exning, England
Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.
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Kevin taylor
(@kevtaylor14) reported
from
Saint Ives, England
@EE Says it’s busy :( never mind. Already missed 5 goals. 💔
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Lee Cooke
(@hertscooke) reported
from
Royston, England
Come on @EE get this sorted out! A loyal customer being treated like this isn’t good for your PR....
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Hristo Kirev
(@KirevHristo) reported
from
Soham, England
Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔
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Craig Mcvey
(@craigeybhoy) reported
from
Waterbeach, England
@EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service
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Francisco Oreiro-Rial
(@StarWarsfanJedi) reported
from
Cambridgeshire, England
@EE My home WiFi has gone down.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@AlexStillMe) reported
@EE @Tommy_lockw00d What speeds should we be getting with EE home broadband? Mine is ok today but some days it's awful. I live in DE4. The speed today is 46. Thanks for the link to speed tester tho - useful for when it goes bad.
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🃏_Adelle_🃏
(@hexven_cxn_wxit) reported
@MartinSLewis Using my daughters account as I dont have one. Trying to end @EE contract as I cant afford monthly bill. the exit amount equates £251.61. If I cant afford the monthly bill how can I afford this? Feel like I'm held hostage by them. HELP!! trying to switch to BT.
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Mike Yardley
(@YardleyShooting) reported
5.30pm still no call back from @EE. EE is probably better than some, but their service has deteriorated in every sense. So little seems to work properly now. Dread phoning any call centre. Covid is used as an excuse for delays, but systems were increasingly dysfunctional before.
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Brooke Sier
(@BrookeSier) reported
@EE hi for the last 5 days there’s been no signal in the town I live in, and I’ve tried going through to tech but there’s an automated voice that basically says they’re too busy to connect me to anyone. Kind of stuck here?
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Rick Flynn
(@RickScottFlynn) reported
There are no unexpected issues in my area!! It’s just incompetence and I’m paying for a product I can’t use! Thanks to @EE and @dpd_support
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Steph Higgins
(@stephyh1988) reported
@EE choice of hold music is awful today . 32mins waiting to speak to a human, if it wasn't chasing a refund I was just sack it off
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chillistix
(@chillistix) reported
@EE soooo I've lost my job because I was told multiple times I would have my broadband installed which never happened.. last week I was told an engineer will come on tomorrow and that I will receive a confirmation text to say they are coming.. I haven't received anything
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MrandMrs50Plus
(@MrandMrs50Plus) reported
@EE No mobile signal for nearly a week now! What’s going on? #mobilephone #cellphone
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Matt Pointon
(@mattpointon) reported
@EE hi, I’ve got an iPhone 12 Pro and over the last couple of days I’ve started getting ‘no sim installed’ messages and need to restart the phone to fix it... any ideas since I can’t take it to an Apple store.
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Jon Carroll
(@jondcarroll) reported
@EE hello. I have an issue relating an account that’s not been used since Mar.20 due to a family bereavement and a close (elderly) relative getting a closure bill for that person with monthly costs since Mar.20. Who can I talk to, pls? (I am not an EE customer)