EE Outage Report in Cambridge, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Cambridge come from postal codes CB2 and CB22.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cambridge, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 18: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (26%)
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Total Blackout (21%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cambridge, England
The most recent EE outage reports came from the following cities: Cambridge.
City | Problem Type | Report Time |
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Phone | ||
Internet | ||
Phone | ||
Phone | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cambridge, England
Latest outage, problems and issue reports in Cambridge and nearby locations:
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Jason #MUFC #GlazersOut ⚽️🔴🇺🇦 (@JasonMUFC85) reported from Cambridgeshire, England
Shocking for @EE not to offer me a decent upgrade and I’m a loyal customer as well
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Hristo Kirev (@KirevHristo) reported from Soham, England
@EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks.
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Hristo Kirev (@KirevHristo) reported from Soham, England
Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?
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Francisco Oreiro-Rial (@StarWarsfanJedi) reported from Cambridgeshire, England
@EE My home WiFi has gone down.
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Jane Cambridge (@jane_cambridge) reported from Hadstock, England
@EE I’ve tried DM but got the standard automatic reply - I think you have a problem as my Husband and I both use EE and neither can phone out on our phones using Wi-Fi calling or 3G etc
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Jason #MUFC ⚽️🔴🇾🇪 (@HBeats4JessieJ) reported from Cambridgeshire, England
How come the @EE signal right now is shockingly bad?
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🦊Matthew Fox🦊 (@Mattfox24) reported from Saint Ives, England
@EE Just tried ringing@EE can't get through. Absolutely brilliant. Paying nearly £80 a month for having a poor signal nearly most of the time. Not happy
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George Smart, M1GEO (@m1geo) reported from Cambridgeshire, England
@Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄
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🦄 Erdem 🦄 (@rifaterdemsahin) reported from Cambridgeshire, England
@EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat
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JJ (@jjclarke101) reported from Exning, England
Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.
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Nigel Leaney (@nleaney) reported from Willingham, England
@UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.
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Nigel Leaney (@nleaney) reported from Willingham, England
@JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔
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Craig Mcvey (@craigeybhoy) reported from Waterbeach, England
@EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service
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Jason #MUFC ⚽️ (@HBeats4JessieJ) reported from Cambridgeshire, England
Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱
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Jason #ThankYouNHS (@HBeats4JessieJ) reported from Cambridgeshire, England
Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too
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Paul Worth (@paulworth) reported from Cambridgeshire, England
@EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.
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Helen Galletley (@helengalletley) reported from Fowlmere, England
@EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.
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Scott Westron (@ScottWestron) reported from Cambridgeshire, England
I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.
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Kevin taylor (@kevtaylor14) reported from Saint Ives, England
@EE Says it’s busy :( never mind. Already missed 5 goals. 💔
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Lee Cooke (@hertscooke) reported from Royston, England
Come on @EE get this sorted out! A loyal customer being treated like this isn’t good for your PR....
EE Issues Reports
Latest outage, problems and issue reports in social media:
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UK Adventure Cycling (@philjame5) reported from Brown Edge, England
@EE Hi. Severe issues with my ee county have now been resolved however I have been promised compenstation. It has been passed on the the jeopardy team to arrange this. Can u tell me what the jeopardy team are and what compensation they are capable of please?
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Elle’ (@LittleSheep94) reported
@EE Also to add, I’ve only recently moved to iPhone. I’ve usually been android and I’ve never had this issue with adding it.
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AdamGreen (@adam_chilli) reported
@EE Hi #EE, spoke to your customer service team yesterday regarding a drop in mobile service and compensation which had been offered. They told me to contact your tech team but that just sends me to request a callback to report network issues. How do I resolve this?
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Elle’ (@LittleSheep94) reported
@EE “There may be a billing issue with your mobile account. Contact your provider or add a new payment method.” Is the error.
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Sam Anderson (@samandie91) reported
Anyone else having serious phone signal and 5G issues on @EE at the moment??
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Jonty (@JontySolomons) reported
@EE My you guys are keen to get rid of a customer!
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Imaan Ahmed (@Imaan_Ahmed) reported
@EE why does it take longer to login to my app / profile than it does to go grocery shopping?! Now I’m locked out because of your stupid security emails trying to force me to change passwords and get passcodes every two seconds!!
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Darren Hayhurst (@HayhurstDarren) reported
@Lionesses @EE @LucyBronze must have a bad back from carrying the team last night.
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JoPaCo (@Jopaco84) reported
@EE Already on the phone to you yet again, and being told they will get someone out next week. So a week without WiFi (that I’ll still get billed for). Single worst company I have ever dealt with, and I didn’t even sign up with you in the first place. Absolute disgrace.
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The Baz. (@paulbaz10) reported
@Lionesses @EE It was poor.