EE

EE Outage Report in Cambridge, England

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The latest reports from users having issues in Cambridge come from postal codes CB5.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cambridge, England 11/18/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cambridge, England

The most recent EE outage reports came from the following cities: Cambridge and Royston.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Phone
United KingdomRoyston Internet
United KingdomCambridge Phone
United KingdomWhittlesford Phone
United KingdomCambridge Phone
United KingdomCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • m1geo George Smart, M1GEO (@m1geo) reported from Cambridgeshire, England

    @Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.

  • ScottWestron Scott Westron (@ScottWestron) reported from Cambridgeshire, England

    I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.

  • KirevHristo Hristo Kirev (@KirevHristo) reported from Soham, England

    Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?

  • jane_cambridge Jane Cambridge (@jane_cambridge) reported from Hadstock, England

    @EE I’ve tried DM but got the standard automatic reply - I think you have a problem as my Husband and I both use EE and neither can phone out on our phones using Wi-Fi calling or 3G etc

  • helengalletley Helen Galletley (@helengalletley) reported from Fowlmere, England

    @EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.

  • rifaterdemsahin 🦄 Erdem 🦄 (@rifaterdemsahin) reported from Cambridgeshire, England

    @EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat

  • Mattfox24 🦊Matthew Fox🦊 (@Mattfox24) reported from Saint Ives, England

    @EE Just tried ringing@EE can't get through. Absolutely brilliant. Paying nearly £80 a month for having a poor signal nearly most of the time. Not happy

  • kevtaylor14 Kevin taylor (@kevtaylor14) reported from Saint Ives, England

    @EE Says it’s busy :( never mind. Already missed 5 goals. 💔

  • KirevHristo Hristo Kirev (@KirevHristo) reported from Soham, England

    @EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks.

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Cottenham, England

    Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔

  • HBeats4JessieJ Jason #MUFC ⚽️🔴🇾🇪 (@HBeats4JessieJ) reported from Cambridgeshire, England

    How come the @EE signal right now is shockingly bad?

  • hertscooke Lee Cooke (@hertscooke) reported from Royston, England

    Come on @EE get this sorted out! A loyal customer being treated like this isn’t good for your PR....

  • HBeats4JessieJ Jason #ThankYouNHS (@HBeats4JessieJ) reported from Cambridgeshire, England

    Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too

  • StarWarsfanJedi Francisco Oreiro-Rial (@StarWarsfanJedi) reported from Cambridgeshire, England

    @EE My home WiFi has gone down.

  • jjclarke101 JJ (@jjclarke101) reported from Exning, England

    Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

  • paulworth Paul Worth (@paulworth) reported from Cambridgeshire, England

    @EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.

  • HBeats4JessieJ Jason #MUFC ⚽️ (@HBeats4JessieJ) reported from Cambridgeshire, England

    Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱

  • craigeybhoy Craig Mcvey (@craigeybhoy) reported from Waterbeach, England

    @EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ScoobieAdam Adam Browne (@ScoobieAdam) reported

    @EE I'm trying to port my number from O2 on the website. It says "Please make sure you enter the right phone number. It must be a UK phone number and start with 07.". It does start with that and fails. Can you help?

  • tamararosejj 𝐓𝐀𝐌𝐀𝐑𝐀 𝐑𝐎𝐒𝐄 (@tamararosejj) reported

    @EE Is EE down? I have 0 signal off WiFi

  • garyd001 Gary Dowdell (@garyd001) reported

    @EE Any chance of telling us what's happening with the mobile phone service!!!

  • GrimmBooth david booth (@GrimmBooth) reported

    @EE Ee and 3 network are in partnership for 5g network.. so how do you get that info?

  • Jodiddlyodi Jodi (@Jodiddlyodi) reported

    @EE third time in the last week the signal has been down in ng18. This is getting ridiculous paying for a service that's not working!

  • Saj91828185 Saj (@Saj91828185) reported

    @EE Why ALBT? Why ALBT is so promising to you? Poor signal at most of our construction sites. Three network is much better

  • StoriesOfSoph sophie✨ (@StoriesOfSoph) reported

    @EE I was thinking of selling my iPhone 11 with you once my new phone comes, I have the charger but can’t find the box anywhere. Will this be an issue?

  • maybeiamcrazyfu 🌿🌸Arcane🌸🌿 (@maybeiamcrazyfu) reported

    @EE are absolutely shocking! Refusing to give my money back because I didn't notify them about cancellation when they refused to help me when I tried to upgrade in store! Literally any excuse to hold your money. Rude service and just want your money without caring how they get it

  • Anuj05753473 Anuj (@Anuj05753473) reported

    @EE - My elderly MIL is all stressed after Eltham EE store have clearly mis-sold an IPhone 12 pro @£95/mth with unlimited data - she stated she is retiring soon. No-one answers phone and your online team say they can’t do anything as it’s sold in the store. Great customer service

  • meeowzz 🍥 (@meeowzz) reported

    @EE , my wifi is down all the time??? It’s been out for the past few hours- only being able to handle light searches on google but nothing like an internet call- and this happens every other day. It last happened literally 2 days ago, what do i do?????