EE

EE Outage Report in Cambridge, England

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The latest reports from users having issues in Cambridge come from postal codes CB5 and CB2.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Cambridge, England 12/08/2025 09:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Cambridge, England

The most recent EE outage reports came from the following cities: Cambridge and Royston.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Phone
United KingdomRoyston Internet
United KingdomCambridge Phone
United KingdomWhittlesford Phone
United KingdomCambridge Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • ScottWestron Scott Westron (@ScottWestron) reported from Cambridgeshire, England

    I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.

  • KirevHristo Hristo Kirev (@KirevHristo) reported from Soham, England

    Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?

  • HBeats4JessieJ Jason #MUFC ⚽️🔴🇾🇪 (@HBeats4JessieJ) reported from Cambridgeshire, England

    How come the @EE signal right now is shockingly bad?

  • Mattfox24 🦊Matthew Fox🦊 (@Mattfox24) reported from Saint Ives, England

    @EE Just tried ringing@EE can't get through. Absolutely brilliant. Paying nearly £80 a month for having a poor signal nearly most of the time. Not happy

  • helengalletley Helen Galletley (@helengalletley) reported from Fowlmere, England

    @EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.

  • HBeats4JessieJ Jason #MUFC ⚽️ (@HBeats4JessieJ) reported from Cambridgeshire, England

    Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱

  • HarrisonHeating Keith Harrison (Harrisons Of Burwell) (@HarrisonHeating) reported from Reach, England

    @mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth

  • rifaterdemsahin 🦄 Erdem 🦄 (@rifaterdemsahin) reported from Cambridgeshire, England

    @EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat

  • kevtaylor14 Kevin taylor (@kevtaylor14) reported from Saint Ives, England

    @EE Says it’s busy :( never mind. Already missed 5 goals. 💔

  • hertscooke Lee Cooke (@hertscooke) reported from Royston, England

    Come on @EE get this sorted out! A loyal customer being treated like this isn’t good for your PR....

  • craigeybhoy Craig Mcvey (@craigeybhoy) reported from Waterbeach, England

    @EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

  • StarWarsfanJedi Francisco Oreiro-Rial (@StarWarsfanJedi) reported from Cambridgeshire, England

    @EE My home WiFi has gone down.

  • paulworth Paul Worth (@paulworth) reported from Cambridgeshire, England

    @EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Cottenham, England

    Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.

  • m1geo George Smart, M1GEO (@m1geo) reported from Cambridgeshire, England

    @Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄

  • HBeats4JessieJ Jason #ThankYouNHS (@HBeats4JessieJ) reported from Cambridgeshire, England

    Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.

  • jane_cambridge Jane Cambridge (@jane_cambridge) reported from Hadstock, England

    @EE I’ve tried DM but got the standard automatic reply - I think you have a problem as my Husband and I both use EE and neither can phone out on our phones using Wi-Fi calling or 3G etc

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔

  • jjclarke101 JJ (@jjclarke101) reported from Exning, England

    Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JennyfurrT Jennyfurr T 💙 (@JennyfurrT) reported

    @EE is there a mobile network problem in OX 44?

  • snevetsyrrah Harry (@snevetsyrrah) reported

    I love @EE and really don’t want to move network but I’ve just been in the EE store in Cardiff and for sim only I’m being offered 10 GB for £20. Went into @skytv and I’m being told 10GB for £10 with rollover data and send data to a friend! How could I not move? :(

  • wong_jim Jimmy Yuen Ho Wong (@wong_jim) reported

    @EE's customer service on the phone when compared to @O2 is just so much better. Lovely people. Dealing with O2 is just shear incompetence and frustrations. Never leaving EE again.

  • AngharadParry3 Angharad Parry (@AngharadParry3) reported

    @EE I would love to know when you’re going to respond to my complaint you closed without contacting me so I resubmitted it. I would also love to know when my phone will be delivered. The 14 days I was told has been and gone. Still nothing. This is pretty abysmal communication!

  • HoopsSpalding Spalding_Hoops (@HoopsSpalding) reported

    mobile phone companies - an absolute joke, bought a Samsung Z flip 3 for the wife, on @EE no charger - just a lead that doesn't plug into anything, raised a complaint as nowhere in the sales journey was this notified, and there's no option in EE to buy a charger...vexed

  • StaceyTMS Stacey | The Modern Storyteller (@StaceyTMS) reported

    @EE have you stopped the service updates via text/email? Last one I received was 4.45pm Sunday night but still have no service!

  • hollieenelsonn Hollie Nelson (@hollieenelsonn) reported

    @EE my signal and 4G is REALLY bad in my house - struggling to facetime, whatsapp. Help please?

  • stephen501 Kein Engländer mehr- Ich bin Europäer Stephen (@stephen501) reported

    Uk's best network? I couldn't use my phone for nearly a week in NW #Scotland @EE

  • tomgreat1990 Tom 💙💜💙💜 (@tomgreat1990) reported

    @EE network speeds below 1mbps again in EX32 9--. If you dare to tell me this is a one off again, I'm completely ******* done with you lot. This has been an issue for 6 WEEKS NOW!! I don't know what is going on with you clowns, but it needs to be sorted. This is unacceptable.

  • za_raaah Zc∕̴Ɩc∕̴ƖRc∕̴Ɩ (@za_raaah) reported

    Why is upgrading with @EE never straight forward? Paid for a phone that I have not yet received. Was told I’d have it on Friday and now been told it won’t be with me for another week. Such bad service @EE #disappointed should cancel my upgrade