EE Outage Report in Cambridge, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Cambridge come from postal codes CB3 and CB2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cambridge, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (24%)
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Total Blackout (22%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cambridge, England
The most recent EE outage reports came from the following cities: Cambridge, Cambridgeshire and Royston.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Phone | |
| Cambridge |
Phone | |
| Cambridgeshire |
Total Blackout | |
| Royston |
Wi-fi | |
| Cambridge |
Total Blackout | |
| Cambridge |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cambridge, England
Latest outage, problems and issue reports in Cambridge and nearby locations:
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JJ
(@jjclarke101) reported
from
Exning, England
Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.
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Jason #MUFC ⚽️
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔
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🦊Matthew Fox🦊
(@Mattfox24) reported
from
Saint Ives, England
@EE Just tried ringing@EE can't get through. Absolutely brilliant. Paying nearly £80 a month for having a poor signal nearly most of the time. Not happy
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Hristo Kirev
(@KirevHristo) reported
from
Soham, England
@EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks.
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Lee Cooke
(@hertscooke) reported
from
Royston, England
Come on @EE get this sorted out! A loyal customer being treated like this isn’t good for your PR....
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Munty
(@Liam_safe_hands) reported
from
Cottenham, England
Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.
-
Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.
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George Smart, M1GEO
(@m1geo) reported
from
Cambridgeshire, England
@Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄
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Jason #ThankYouNHS
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too
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Kevin taylor
(@kevtaylor14) reported
from
Saint Ives, England
@EE Says it’s busy :( never mind. Already missed 5 goals. 💔
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Helen Galletley
(@helengalletley) reported
from
Fowlmere, England
@EE Appalled with your service since I moved to my new home 5 weeks ago. Still no phone line or broadband & no resolution date. I have to chase you every day for updates despite it apparently having been escalated. I am told the same thing every day & nothing changes. Had enough.
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🦄 Erdem 🦄
(@rifaterdemsahin) reported
from
Cambridgeshire, England
@EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat
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Jane Cambridge
(@jane_cambridge) reported
from
Hadstock, England
@EE I’ve tried DM but got the standard automatic reply - I think you have a problem as my Husband and I both use EE and neither can phone out on our phones using Wi-Fi calling or 3G etc
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Jason #MUFC ⚽️🔴🇾🇪
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
How come the @EE signal right now is shockingly bad?
-
Paul Worth
(@paulworth) reported
from
Cambridgeshire, England
@EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.
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Francisco Oreiro-Rial
(@StarWarsfanJedi) reported
from
Cambridgeshire, England
@EE My home WiFi has gone down.
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Craig Mcvey
(@craigeybhoy) reported
from
Waterbeach, England
@EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service
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Hristo Kirev
(@KirevHristo) reported
from
Soham, England
Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tommy Bostock
(@Tommy_Bostock) reported
@Scottreeves2012 @EE When I pay for a service, I expect it to be delivered to a satisfactory standard. No further communication from EE regarding compensation
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Campbell Mackie
(@oldtownhall) reported
Hey @EE you've had me on hold waiting to sort out the fact that it's taken you a month to port me from BT. I've been on hold for 45mins waiting to help you resolve this issue. Oh and I've been billed by you for a month when I still had to pay BT because you messed up. Such FUN
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Lady C
(@__LadyC__) reported
@EE @glastonbury Well hopefully the lucky people on other will have signal to be able to call and text people 🤬
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Ziggy 🇵🇰🇳🇱🇬🇧
(@zaghumhashmee) reported
@_thetrinitytrio @Adzymo @EE I've seen that. I was tempted to go that network for that reason.
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The Loosest Forward
(@Six2Split) reported
@EE . @EE if someone's phone is not working you need to give them an option to contact you other than, you know, calling you
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teachy
(@CarolineSteven8) reported
@ee over the last few weeks, ‘improvements’ were meant to have been made to my local service… it’s now much much worse NG23, NG13. What is going on?
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Asha
(@DaysofHaze) reported
@EE @DrMJBunting Hi Gavin, rural EE customer here. I agree with Jane. I may get a better signal over the next week, but that is due to the extra 100,000 people descending on my area. 5G, 3G would be nice Thanks :)
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Demetrios
(@dimmyv7) reported
@EE you Wi-Fi for London Underground never works. 🙄 east connect my ***.
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Kristeen Mackay
(@KrisiM82) reported
@EE Couldn't use WiFi calling as I was out all day. I have a disabled relative that had no way to contact me for hours. Just as well nothing had happened. Hope customers are being refunded for the time there was no service. Not paying for something I didn't have!
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Robert Bramble
(@bobbybramble66) reported
@EE No call back, ended up waiting 1 hour and 3 minutes to speak to someone, then a further 30 + minutes chatting to technical, altogether 1hour 42 minutes on the phone, for a problem that still exists. Outrageous.