EE Outage Report in Soham, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Soham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Soham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Soham, Cambridgeshire, England
The most recent EE outage reports came from the following cities: Ely, Newmarket and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
TV | |
| Newmarket |
||
| Cambridge |
Internet | |
| Cambridge |
Phone | |
| Ely |
Phone | |
| Ely |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Soham, England
Latest outage, problems and issue reports in Soham and nearby locations:
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Hristo Kirev
(@KirevHristo) reported
from
Soham, England
@EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔
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🦄 Erdem 🦄
(@rifaterdemsahin) reported
from
Cambridgeshire, England
@EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat
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Amy Carney
(@CrazyCarneys) reported
from
Littleport, England
So we’ve been with @EE for nearly 6 years since moving into Littleport near #ely it’s been crap, who would people suggest as contract up in March?
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George Smart, M1GEO
(@m1geo) reported
from
Cambridgeshire, England
@Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄
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Craig Mcvey
(@craigeybhoy) reported
from
Waterbeach, England
@EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service
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Jason #MUFC ⚽️
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱
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Jason #ThankYouNHS
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.
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Amy Carney
(@CrazyCarneys) reported
from
Littleport, England
@EE just on phone to your guys blamed everything on me yet I’ve had issues since November! Been with you 5 years bug I’m now thinking of moving!
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JJ
(@jjclarke101) reported
from
Exning, England
Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.
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Munty
(@Liam_safe_hands) reported
from
Cottenham, England
Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.
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Paul Worth
(@paulworth) reported
from
Cambridgeshire, England
@EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.
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Amy Carney
(@CrazyCarneys) reported
from
Littleport, England
We are leaving @EE even though their staff member Scarlett has been amazing their broadband is rubbish nothing but issues since November!!
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Ian Learmonth
(@ianlearly) reported
from
Newmarket, England
@EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.
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Jason #MUFC ⚽️🔴🇾🇪
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
How come the @EE signal right now is shockingly bad?
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.
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Daryl 🏳️🌈🇬🇧
(@daryl_dickenson) reported
from
Wimblington, England
Oh my 1st the internet goes on a nightly same time every day go extremely slow thanks @virginmedia and now @EE is only 3G can’t complain too much cod internet is not in my name and I’m with EE as a virtual customer 🥺
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Francisco Oreiro-Rial
(@StarWarsfanJedi) reported
from
Cambridgeshire, England
@EE My home WiFi has gone down.
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Hristo Kirev
(@KirevHristo) reported
from
Soham, England
Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Church
(@HelenCh56305022) reported
@EE been with EE for a long time now, My phone keeps dropping out when im talking,spoke to someone about a month ago she said that she will ring back,still waiting some problem.
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john mac
(@maccabruno) reported
@EE Apparently its a mast issue in my area its on its way out and a 5g one will be replacing it soon i hope. Ive switched on wifi calling in my settings hopefully that helps till then.
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foolhandy 💛
(@foolhandy) reported
This year I've left @StarlingBank, @EE, & @AskNationwide and none have asked why. If I was a business who'd lost a customer I'd want to see trends and if necessary change policy/procedure. This is valuable info and no one is asking for it. A quick 2 min survey would do. Odd.
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Ron
(@RR1885__) reported
@EE worst phone company going. Disgusting in fact.
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Emma Lemon
(@emmywee) reported
@EE Hi! I’m in the Taunton area and I have no service whatsoever! Do you know if it’s already a known issue?
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The Marvellous Muttdini 🏴🔰💜🤍💚
(@bigwows) reported
@JamesKennedyUK Zen is terrific for t’internet. @EE twice bricked my phone when abroad despite my buying an add-on for such use because they didn’t like me being on a legacy T-Mobile plan. (Tried a Giffgaff SIM the second time; it was fine so not a phone issue.) Horrifically irresponsible.
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dalriada
(@Mark__Eadie) reported
Never never never a ******* data signal when you need it @EE. You’re an utter ******* waste of space. Keep all your ******* offers and just provide the service I pay for.
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Mark D Pritchard Ⓥ 💙
(@MarkDPritchard) reported
@EE I’m still having the same problem. Nothing has changed.
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Dale Murphy
(@Dale_M90) reported
@EE Hi Rachel, I’m still on hold, been 16h, 32mins so far, just someone keeps popping up saying ‘please be patient someone will answer your call ASAP’ so I don’t want to put it down and leave my place..
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Will Murray-Phillips
(@EarthToWill) reported
@EE why is it that I'm asking your chat customer service agent basic questions and he cant' understand them?! Infuriating and bad service. I have no objection to companies using customer service teams in other countries but I'm not fluent in English. But...