EE

EE Outage Report in Soham, Cambridgeshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Soham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Soham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Soham, Cambridgeshire, England 10/31/2025 13:50

October 31: Problems at EE

EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Soham, Cambridgeshire, England

The most recent EE outage reports came from the following cities: Ely.

Loading map, please wait...
City Problem Type Report Time
United KingdomEly Phone
United KingdomEly Internet
United KingdomNewmarket Internet
United KingdomCambridge Phone
United KingdomCambridge Phone
United KingdomCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Soham, England

Latest outage, problems and issue reports in Soham and nearby locations:

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.

  • HBeats4JessieJ Jason #MUFC ⚽️ (@HBeats4JessieJ) reported from Cambridgeshire, England

    Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱

  • ianlearly Ian Learmonth (@ianlearly) reported from Newmarket, England

    @EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.

  • rifaterdemsahin 🦄 Erdem 🦄 (@rifaterdemsahin) reported from Cambridgeshire, England

    @EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat

  • jjclarke101 JJ (@jjclarke101) reported from Exning, England

    Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

  • CrazyCarneys Amy Carney (@CrazyCarneys) reported from Littleport, England

    We are leaving @EE even though their staff member Scarlett has been amazing their broadband is rubbish nothing but issues since November!!

  • daryl_dickenson Daryl 🏳️‍🌈🇬🇧 (@daryl_dickenson) reported from Wimblington, England

    Oh my 1st the internet goes on a nightly same time every day go extremely slow thanks @virginmedia and now @EE is only 3G can’t complain too much cod internet is not in my name and I’m with EE as a virtual customer 🥺

  • CrazyCarneys Amy Carney (@CrazyCarneys) reported from Littleport, England

    So we’ve been with @EE for nearly 6 years since moving into Littleport near #ely it’s been crap, who would people suggest as contract up in March?

  • ScottWestron Scott Westron (@ScottWestron) reported from Cambridgeshire, England

    I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.

  • paulworth Paul Worth (@paulworth) reported from Cambridgeshire, England

    @EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.

  • StarWarsfanJedi Francisco Oreiro-Rial (@StarWarsfanJedi) reported from Cambridgeshire, England

    @EE My home WiFi has gone down.

  • m1geo George Smart, M1GEO (@m1geo) reported from Cambridgeshire, England

    @Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄

  • KirevHristo Hristo Kirev (@KirevHristo) reported from Soham, England

    @EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks.

  • JasonMUFC85 Jason #MUFC #GlazersOut ⚽️🔴🇺🇦 (@JasonMUFC85) reported from Cambridgeshire, England

    Shocking for @EE not to offer me a decent upgrade and I’m a loyal customer as well

  • HBeats4JessieJ Jason #ThankYouNHS (@HBeats4JessieJ) reported from Cambridgeshire, England

    Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too

  • KirevHristo Hristo Kirev (@KirevHristo) reported from Soham, England

    Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔

  • HBeats4JessieJ Jason #MUFC ⚽️🔴🇾🇪 (@HBeats4JessieJ) reported from Cambridgeshire, England

    How come the @EE signal right now is shockingly bad?

  • CrazyCarneys Amy Carney (@CrazyCarneys) reported from Littleport, England

    @EE just on phone to your guys blamed everything on me yet I’ve had issues since November! Been with you 5 years bug I’m now thinking of moving!

  • craigeybhoy Craig Mcvey (@craigeybhoy) reported from Waterbeach, England

    @EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SueW80 Suzanne (@SueW80) reported

    @EE Ok I will give them a call. My £10 charge has gone through does that help

  • IPsnippet Thorsten Gailing (@IPsnippet) reported

    @EE This link is about your customers cancelling their contract with you. What my neighbour has asked for is his PAC code which you have not provided. Why are you not providing a customer with a PAC code #consumerrights @WhichUK

  • GillHall15 Gill Hall (@GillHall15) reported

    @EE Hi. Im having real issues with my signal today. Do you know why this would be happening?

  • Craig_Boyce Craig Boyce (@Craig_Boyce) reported

    @EE this service is terrible! Another day of not being able to use my phone when outside of the house. I’m assuming there will be some form of compensation or a claim form that can be filled in? I am essentially carrying around an iPod at this stage.

  • HHvonBlumenthal H von Blumenthal (@HHvonBlumenthal) reported

    Lots of people getting threatening scam calls from 'HMRC' prompting them to 'press1' to avoid imminent arrest for fraud. It should be possible for @EE to trace and see who pays for the service, pass on details to police and put an end to this? Last example 02032010838

  • Rosie11642308 RosieG (@Rosie11642308) reported

    @EE I have happily been with Orange then EE for nearly 20 years and although I have always had a weak signal in my house for the past year I have had to go out in my garden to go online or to make calls. I do not have and home broadband. Want to stay with EE please help. Thanks

  • Benzino_96 ⚒Benzino🇳🇬🇳🇱 (@Benzino_96) reported

    @EE Southgate area no signal??

  • burritodondada Ibraaa (@burritodondada) reported

    Hey @EE I've registered my interest but haven't had any communication. I've been online since 8am trying to get a PS5 but hasn't come up on my add-ons page. Could I get some help please?

  • Cc202490 Carl clarke (@Cc202490) reported

    @EE @deepaks82 Can I ask when I tried to get on the website I kept getting the site is under maintenance page on both my phone and my pc I registered to and never got an email my experience has been so poor with this

  • Dearlyds Lydia Rodrigues (@Dearlyds) reported

    @EE Hi I’ve just spent two hours on the phone with EE to get this resolved. It’s an ongoing issue between @EE and @AppleMusic that is affecting lots of customers. It has been ongoing for 6 months. I want to know why u are still charging me the full price for plan.