EE outages and service status in Soham, England

Problems in the last 24 hours in Soham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Soham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Soham, England

The most recent EE outage reports came from the following cities: Cambridge.

City	Problem Type	Report Time
Cambridge	Internet	1 hour ago
Cambridge	Phone	1 month ago
Cambridge	Internet	1 month ago
Cambridge	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Soham, England

Latest outage, problems and issue reports in Soham and nearby locations:

• 
  Munty (@Liam_safe_hands) reported 4 minutes ago from Cottenham, England

  Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.

• 
  Paul Worth (@paulworth) reported 4 minutes ago from Cambridgeshire, England

  @EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.

• 
  Jason #ThankYouNHS (@HBeats4JessieJ) reported 6 minutes ago from Cambridgeshire, England

  Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too

• 
  Craig Mcvey (@craigeybhoy) reported 6 minutes ago from Waterbeach, England

  @EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

• 
  Jason #MUFC ⚽️🔴🇾🇪 (@HBeats4JessieJ) reported 12 minutes ago from Cambridgeshire, England

  How come the @EE signal right now is shockingly bad?

• 
  Nigel Leaney (@nleaney) reported 13 minutes ago from Willingham, England

  @JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔

• 
  8K DUALSENSIBLE (@8kPegasus) reported 19 minutes ago from Dalham, England

  @XboxP3 @EE ? EE they’re a mobile network supplier how can you give them access to games ? They have no platform they don’t have an online game store or even make anything you can play on wtf it’s all smoke and mirrors

• 
  Jason #MUFC #GlazersOut ⚽️🔴🇺🇦 (@JasonMUFC85) reported 28 minutes ago from Cambridgeshire, England

  Shocking for @EE not to offer me a decent upgrade and I’m a loyal customer as well

• 
  Hristo Kirev (@KirevHristo) reported 29 minutes ago from Soham, England

  Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?

• 
  Scott Westron (@ScottWestron) reported 33 minutes ago from Cambridgeshire, England

  I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.

• 
  Amy Carney (@CrazyCarneys) reported 43 minutes ago from Littleport, England

  So we’ve been with @EE for nearly 6 years since moving into Littleport near #ely it’s been crap, who would people suggest as contract up in March?

• 
  Jason #MUFC ⚽️ (@HBeats4JessieJ) reported 44 minutes ago from Cambridgeshire, England

  Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱

• 
  Ian Learmonth (@ianlearly) reported 45 minutes ago from Newmarket, England

  @EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.

• 
  George Smart, M1GEO (@m1geo) reported 45 minutes ago from Cambridgeshire, England

  @Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄

• 
  Amy Carney (@CrazyCarneys) reported 46 minutes ago from Littleport, England

  We are leaving @EE even though their staff member Scarlett has been amazing their broadband is rubbish nothing but issues since November!!

• 
  JJ (@jjclarke101) reported 49 minutes ago from Exning, England

  Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

• 
  Nigel Leaney (@nleaney) reported 50 minutes ago from Willingham, England

  @UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.

• 
  Hristo Kirev (@KirevHristo) reported 52 minutes ago from Soham, England

  @EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks.

• 
  Francisco Oreiro-Rial (@StarWarsfanJedi) reported 55 minutes ago from Cambridgeshire, England

  @EE My home WiFi has gone down.

• 
  Amy Carney (@CrazyCarneys) reported 59 minutes ago from Littleport, England

  @EE just on phone to your guys blamed everything on me yet I’ve had issues since November! Been with you 5 years bug I’m now thinking of moving!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steveo (@SteveA39845825) reported 4 minutes ago

  @EE Have phoned no. supplied. I just want to report App is not working, despite re installing. The menu system to report an issue with the app seems to be non existent!

• 
  Shmufm Breakfast - The most Diverse music (@ShmufmBreakfast) reported 4 minutes ago

  @EE @tonycarmelo15 The app is crap...this always happens after there is an update

• 
  stephen (@n0b0dy1280) reported 4 minutes ago

  @EE I’m looking for some help with regards to my old contract phone, we’ve given it to my daughter, set up a new Apple ID but it’s went into activation lock. Contacted Apple and they need proof of purchase, we don’t have that as it’s been 2+years Is this something we can request

• 
  Thomas O'Duffy (@ThomasODuffy) reported 4 minutes ago

  @jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.

• 
  Bruce A Wayne (@AWayne26231) reported 4 minutes ago

  @EE i’m off EE having a better service being a long-term customer here and I’m paying 300 pound for my phone bill and now you’ve increased it by an extra 4 pound is very cheeky. I know April have an increase every April but as a long-term customer, should my bill get cheaper

• 
  Ian Wardell (@ian_wardell) reported 7 minutes ago

  @EE I don't understand why EE is assuming I live there already. Obviously, people will often want broadband installed before they actually move in. This surely can't be your policy? Surely they can't be that stupid??

• 
  Big M! (@MforMeya) reported 8 minutes ago

  @EE what sort of horrible network are you guys operating lately? Please dpmo 😒

• 
  Marc Davis (@marcd5123) reported 12 minutes ago

  @EE Hi EE I'm having issues logging into the app ..I've deleted it and installed it several times and it keeps coming up with error messages "were having trouble with Wright now" ...I can log into my account via your main website.

• 
  Handsome Nick (@Nicklo2k) reported 16 minutes ago

  @EE It's been 10 days. Every time I speak on the phone to someone, after being put on hold for ages they eventually get back to me with a completely different answer. Today I was told that the original engineer booking was never actioned in the first place! We will be leaving EE.

• 
  Charlie Thomas (@CThomas663) reported 18 minutes ago

  And then when another chap calls today trying to sell me things... I can only apologise to the poor guy in your call centre who just hot both barrels, @EE Seriously, stop it.