EE outages and service status in Soham, England

Problems in the last 24 hours in Soham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Soham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Soham, England

The most recent EE outage reports came from the following cities: Forest Heath District, and Ely.

City	Problem Type	Report Time
Forest Heath District	Wi-fi	3 days ago
Ely	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Soham, England

Latest outage, problems and issue reports in Soham and nearby locations:

• 
  Jason #ThankYouNHS (@HBeats4JessieJ) reported 39 seconds ago from Cambridgeshire, England

  Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too

• 
  Daryl 🏳️‍🌈🇬🇧 (@daryl_dickenson) reported 11 minutes ago from Wimblington, England

  Oh my 1st the internet goes on a nightly same time every day go extremely slow thanks @virginmedia and now @EE is only 3G can’t complain too much cod internet is not in my name and I’m with EE as a virtual customer 🥺

• 
  Amy Carney (@CrazyCarneys) reported 13 minutes ago from Littleport, England

  @EE just on phone to your guys blamed everything on me yet I’ve had issues since November! Been with you 5 years bug I’m now thinking of moving!

• 
  Jason #MUFC ⚽️ (@HBeats4JessieJ) reported 13 minutes ago from Cambridgeshire, England

  Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱

• 
  Nigel Leaney (@nleaney) reported 14 minutes ago from Willingham, England

  @UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.

• 
  George Smart, M1GEO (@m1geo) reported 17 minutes ago from Cambridgeshire, England

  @Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄

• 
  Jason #MUFC #GlazersOut ⚽️🔴🇺🇦 (@JasonMUFC85) reported 20 minutes ago from Cambridgeshire, England

  Shocking for @EE not to offer me a decent upgrade and I’m a loyal customer as well

• 
  8K DUALSENSIBLE (@8kPegasus) reported 22 minutes ago from Dalham, England

  @XboxP3 @EE ? EE they’re a mobile network supplier how can you give them access to games ? They have no platform they don’t have an online game store or even make anything you can play on wtf it’s all smoke and mirrors

• 
  Francisco Oreiro-Rial (@StarWarsfanJedi) reported 27 minutes ago from Cambridgeshire, England

  @EE My home WiFi has gone down.

• 
  JJ (@jjclarke101) reported 30 minutes ago from Exning, England

  Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

• 
  Nigel Leaney (@nleaney) reported 36 minutes ago from Willingham, England

  @JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔

• 
  Munty (@Liam_safe_hands) reported 37 minutes ago from Cottenham, England

  Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.

• 
  Hristo Kirev (@KirevHristo) reported 38 minutes ago from Soham, England

  Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?

• 
  Keith Harrison (Harrisons Of Burwell) (@HarrisonHeating) reported 42 minutes ago from Reach, England

  @mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth

• 
  Scott Westron (@ScottWestron) reported 43 minutes ago from Cambridgeshire, England

  I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.

• 
  Amy Carney (@CrazyCarneys) reported 46 minutes ago from Littleport, England

  We are leaving @EE even though their staff member Scarlett has been amazing their broadband is rubbish nothing but issues since November!!

• 
  Hristo Kirev (@KirevHristo) reported 50 minutes ago from Soham, England

  @EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks.

• 
  Amy Carney (@CrazyCarneys) reported 51 minutes ago from Littleport, England

  So we’ve been with @EE for nearly 6 years since moving into Littleport near #ely it’s been crap, who would people suggest as contract up in March?

• 
  Craig Mcvey (@craigeybhoy) reported 55 minutes ago from Waterbeach, England

  @EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

• 
  Paul Worth (@paulworth) reported 57 minutes ago from Cambridgeshire, England

  @EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aldo (@AP196779) reported 5 minutes ago

  @WeAreOpenreach They have been trying to raise this issue with you for 5 weeks now. I’m just going round in circles. @EE are saying it’s a problem at your end and you’re saying it’s something that @EE has to do

• 
  Ian Wardell (@ian_wardell) reported 5 minutes ago

  @EE As I've said, I've already tried around 20 times, and I've already said this 150 simply doesn't work, hence cannot be a legitimate number. How many more times must I try?? If one has to have a mobile contract with EE than this would explain it.

• 
  David Physick (@Fizzinnf) reported 7 minutes ago

  When is @EE going to sort out its signal in #Woodbridge so it is possible to use the car parking app? Decent signal in #Felixstowe. An annoying first world problem.

• 
  micka9990 (@Michael66108716) reported 8 minutes ago

  @EE Do you access to accounts in your high street stores? I’ve just been on phone for 25 mins and eventually spoke to a lady but still the same issue

• 
  davewalshcreative (@davewcreative) reported 10 minutes ago

  @sophie_reed98 @EE Because they want new customer details that they can sell on to make more money than your plan. They have yours, mine and they’ve already sold them probably twice over. They don’t care about loyalty - never have never will.

• 
  Linda Knott 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@L1ND4K) reported 10 minutes ago

  @LeilaniDowding @EE I resisted swapping out my copper for fibre for a long time exactly because of this. I live at the end of the line as far as services are concerned and have learned the hard way over the years. Can't rely on WiFi as there are often breaks in the electricity and poor or no signal.

• 
  MindTheGap (@mindthegap2018) reported 11 minutes ago

  @EE I tried speaking with support multiple times but no one seems to be willing to resolve my problem, can you look at complaint Ref: C10003735835 and call me back when possible with a resolution please.

• 
  KMA (@KMAUK24) reported 21 minutes ago

  @EE EE mobile service has been down the last 2 days! In postcode area SA62 6RJ WEST WALES! I have reported and signed up for alerts and states known issue! When will it be fixed?? It’s unacceptable

• 
  Caecilius (@shardcreek) reported 21 minutes ago

  Day two of @EE totally ignoring my complaint, now a month to install broadband they promised weeks ago, two appointments made, two no shows without explanation. 45 minutes on hold whilst they keep taking my money. Disgusting

• 
  leilani dowding 🌸🚜 ☮️ (@LeilaniDowding) reported 23 minutes ago

  @mk_hostile17 @EE Ok. Broadband then. That goes down in a power cut