EE

EE Outage Report in Soham, Cambridgeshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Soham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Soham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Soham, Cambridgeshire, England 12/31/2025 15:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Soham, Cambridgeshire, England

The most recent EE outage reports came from the following cities: Ely, Newmarket and Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomEly TV
United KingdomNewmarket E-mail
United KingdomCambridge Internet
United KingdomCambridge Phone
United KingdomEly Phone
United KingdomEly Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Soham, England

Latest outage, problems and issue reports in Soham and nearby locations:

  • CrazyCarneys Amy Carney (@CrazyCarneys) reported from Littleport, England

    @EE just on phone to your guys blamed everything on me yet I’ve had issues since November! Been with you 5 years bug I’m now thinking of moving!

  • ianlearly Ian Learmonth (@ianlearly) reported from Newmarket, England

    @EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.

  • daryl_dickenson Daryl 🏳️‍🌈🇬🇧 (@daryl_dickenson) reported from Wimblington, England

    Oh my 1st the internet goes on a nightly same time every day go extremely slow thanks @virginmedia and now @EE is only 3G can’t complain too much cod internet is not in my name and I’m with EE as a virtual customer 🥺

  • HBeats4JessieJ Jason #MUFC ⚽️ (@HBeats4JessieJ) reported from Cambridgeshire, England

    Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔

  • ScottWestron Scott Westron (@ScottWestron) reported from Cambridgeshire, England

    I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.

  • rifaterdemsahin 🦄 Erdem 🦄 (@rifaterdemsahin) reported from Cambridgeshire, England

    @EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat

  • HBeats4JessieJ Jason #MUFC ⚽️🔴🇾🇪 (@HBeats4JessieJ) reported from Cambridgeshire, England

    How come the @EE signal right now is shockingly bad?

  • paulworth Paul Worth (@paulworth) reported from Cambridgeshire, England

    @EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.

  • craigeybhoy Craig Mcvey (@craigeybhoy) reported from Waterbeach, England

    @EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

  • jjclarke101 JJ (@jjclarke101) reported from Exning, England

    Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

  • HBeats4JessieJ Jason #ThankYouNHS (@HBeats4JessieJ) reported from Cambridgeshire, England

    Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Cottenham, England

    Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.

  • CrazyCarneys Amy Carney (@CrazyCarneys) reported from Littleport, England

    So we’ve been with @EE for nearly 6 years since moving into Littleport near #ely it’s been crap, who would people suggest as contract up in March?

  • StarWarsfanJedi Francisco Oreiro-Rial (@StarWarsfanJedi) reported from Cambridgeshire, England

    @EE My home WiFi has gone down.

  • KirevHristo Hristo Kirev (@KirevHristo) reported from Soham, England

    @EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks.

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.

  • KirevHristo Hristo Kirev (@KirevHristo) reported from Soham, England

    Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?

  • m1geo George Smart, M1GEO (@m1geo) reported from Cambridgeshire, England

    @Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄

  • CrazyCarneys Amy Carney (@CrazyCarneys) reported from Littleport, England

    We are leaving @EE even though their staff member Scarlett has been amazing their broadband is rubbish nothing but issues since November!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GavinNorman11 Gavin Norman (@GavinNorman11) reported

    @EE putting official complaint in about being mis-sold something, feature to cast from BT sport app to TV has been disabled after upgrade 13 days ago, tech engineer tells me it is £5 extra to my bill, but I was told ALL features I had before upgrade would stay same.!!

  • dieselking69 Patrick James (@dieselking69) reported

    @EE It was very intermittent and slow. Connecting to free WiFi was fine but using data roaming and mobile data it would just come up no Internet. Will double check things today with it all on my account.

  • jacks1912s Jacks (@jacks1912s) reported

    @EE when a customer has a long term problem why do you close the case? When it’s not resolved? So I have to repeatedly give security details and repeat myself over and over again. Are you just making noises and killing time instead of admitting that only /always1 bar of 4G is 💩

  • Glonk81 Glonk (@Glonk81) reported

    @EE why is my internet keep going off Ffs fix ur **** internet

  • darrenwsimpson Darren Simpson (@darrenwsimpson) reported

    @EE Hi @EE. I thought I would come back to this as I called 150 today and it was an awful experience. The arrogance on display from your company is something else. I suppose it's nice to know that as a long serving customer I mean nothing because "you're the best"

  • Crunchyf123 Crunchy Frog (@Crunchyf123) reported

    @_stargrain @EE make that 4 weeks now ! i think the gigantic elephant in the room is not EE but BT .... i want to get a fiber line but the service is so bad right now im looking at other companies.

  • Hailzgrdnr Hayley Jacobs (@Hailzgrdnr) reported

    Shocking service from @O2 and @ee Trying to switch from one to the other after 3 attempts I'm still without my number after 3 different reasons now been told to get a new pac code but I can't now number doesn't register as the pac code was used!so without a number for a week now!

  • iWantNotToWant Waffle (@iWantNotToWant) reported

    @EE do you support iPhone visual voicemail on your PAYG plans? Thanks x

  • GavinNorman11 Gavin Norman (@GavinNorman11) reported

    @EE Already put in official complaint, I will send details in PM. I called Thurs night I was told my account had the feature added plus I followed instructions to send SPORT to 150 but if not working call back in 24 hours which I did but tech guy telling me extra cost involved.

  • NornIrishFarmer John Joe O'Neil 🐮 (@NornIrishFarmer) reported

    @MsProcurement @EE The EE 4G is down. You should receive an email. Alternatively, turn on and off.