EE Outage Report in Soham, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Soham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Soham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at EE
EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (48%)
-
Phone (25%)
-
Wi-fi (13%)
-
Total Blackout (8%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Soham, Cambridgeshire, England
The most recent EE outage reports came from the following cities: Ely.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
Phone | |
| Ely |
Internet | |
| Newmarket |
Internet | |
| Cambridge |
Phone | |
| Cambridge |
Phone | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Soham, England
Latest outage, problems and issue reports in Soham and nearby locations:
-
Nigel Leaney
(@nleaney) reported
from
Willingham, England
@UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.
-
Jason #MUFC ⚽️
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱
-
Ian Learmonth
(@ianlearly) reported
from
Newmarket, England
@EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.
-
🦄 Erdem 🦄
(@rifaterdemsahin) reported
from
Cambridgeshire, England
@EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat
-
JJ
(@jjclarke101) reported
from
Exning, England
Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.
-
Amy Carney
(@CrazyCarneys) reported
from
Littleport, England
We are leaving @EE even though their staff member Scarlett has been amazing their broadband is rubbish nothing but issues since November!!
-
Daryl 🏳️🌈🇬🇧
(@daryl_dickenson) reported
from
Wimblington, England
Oh my 1st the internet goes on a nightly same time every day go extremely slow thanks @virginmedia and now @EE is only 3G can’t complain too much cod internet is not in my name and I’m with EE as a virtual customer 🥺
-
Amy Carney
(@CrazyCarneys) reported
from
Littleport, England
So we’ve been with @EE for nearly 6 years since moving into Littleport near #ely it’s been crap, who would people suggest as contract up in March?
-
Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.
-
Paul Worth
(@paulworth) reported
from
Cambridgeshire, England
@EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.
-
Francisco Oreiro-Rial
(@StarWarsfanJedi) reported
from
Cambridgeshire, England
@EE My home WiFi has gone down.
-
George Smart, M1GEO
(@m1geo) reported
from
Cambridgeshire, England
@Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄
-
Hristo Kirev
(@KirevHristo) reported
from
Soham, England
@EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks.
-
Jason #MUFC #GlazersOut ⚽️🔴🇺🇦
(@JasonMUFC85) reported
from
Cambridgeshire, England
Shocking for @EE not to offer me a decent upgrade and I’m a loyal customer as well
-
Jason #ThankYouNHS
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too
-
Hristo Kirev
(@KirevHristo) reported
from
Soham, England
Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?
-
Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔
-
Jason #MUFC ⚽️🔴🇾🇪
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
How come the @EE signal right now is shockingly bad?
-
Amy Carney
(@CrazyCarneys) reported
from
Littleport, England
@EE just on phone to your guys blamed everything on me yet I’ve had issues since November! Been with you 5 years bug I’m now thinking of moving!
-
Craig Mcvey
(@craigeybhoy) reported
from
Waterbeach, England
@EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Suzanne
(@SueW80) reported
@EE Ok I will give them a call. My £10 charge has gone through does that help
-
Thorsten Gailing
(@IPsnippet) reported
@EE This link is about your customers cancelling their contract with you. What my neighbour has asked for is his PAC code which you have not provided. Why are you not providing a customer with a PAC code #consumerrights @WhichUK
-
Gill Hall
(@GillHall15) reported
@EE Hi. Im having real issues with my signal today. Do you know why this would be happening?
-
Craig Boyce
(@Craig_Boyce) reported
@EE this service is terrible! Another day of not being able to use my phone when outside of the house. I’m assuming there will be some form of compensation or a claim form that can be filled in? I am essentially carrying around an iPod at this stage.
-
H von Blumenthal
(@HHvonBlumenthal) reported
Lots of people getting threatening scam calls from 'HMRC' prompting them to 'press1' to avoid imminent arrest for fraud. It should be possible for @EE to trace and see who pays for the service, pass on details to police and put an end to this? Last example 02032010838
-
RosieG
(@Rosie11642308) reported
@EE I have happily been with Orange then EE for nearly 20 years and although I have always had a weak signal in my house for the past year I have had to go out in my garden to go online or to make calls. I do not have and home broadband. Want to stay with EE please help. Thanks
-
⚒Benzino🇳🇬🇳🇱
(@Benzino_96) reported
@EE Southgate area no signal??
-
Ibraaa
(@burritodondada) reported
Hey @EE I've registered my interest but haven't had any communication. I've been online since 8am trying to get a PS5 but hasn't come up on my add-ons page. Could I get some help please?
-
Carl clarke
(@Cc202490) reported
@EE @deepaks82 Can I ask when I tried to get on the website I kept getting the site is under maintenance page on both my phone and my pc I registered to and never got an email my experience has been so poor with this
-
Lydia Rodrigues
(@Dearlyds) reported
@EE Hi I’ve just spent two hours on the phone with EE to get this resolved. It’s an ongoing issue between @EE and @AppleMusic that is affecting lots of customers. It has been ongoing for 6 months. I want to know why u are still charging me the full price for plan.