EE Outage Report in Soham, Cambridgeshire, England
Problems detected
Users are reporting problems related to: phone, internet and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Soham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Soham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at EE
EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (41%)
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Internet (36%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Soham, Cambridgeshire, England
The most recent EE outage reports came from the following cities: Cambridge, Ely, Newmarket and Chatteris.
City | Problem Type | Report Time |
---|---|---|
Cambridge | Wi-fi | |
Cambridge | Phone | |
Ely | Phone | |
Cambridge | Wi-fi | |
Newmarket | Phone | |
Cambridge | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Soham, England
Latest outage, problems and issue reports in Soham and nearby locations:
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Hristo Kirev
(@KirevHristo) reported
from
Soham, England
Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.
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Jason #MUFC ⚽️
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱
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Amy Carney
(@CrazyCarneys) reported
from
Littleport, England
@EE just on phone to your guys blamed everything on me yet I’ve had issues since November! Been with you 5 years bug I’m now thinking of moving!
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JJ
(@jjclarke101) reported
from
Exning, England
Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.
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Keith Harrison (Harrisons Of Burwell)
(@HarrisonHeating) reported
from
Reach, England
@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth
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🦄 Erdem 🦄
(@rifaterdemsahin) reported
from
Cambridgeshire, England
@EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat
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Munty
(@Liam_safe_hands) reported
from
Cottenham, England
Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.
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Craig Mcvey
(@craigeybhoy) reported
from
Waterbeach, England
@EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service
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Daryl 🏳️🌈🇬🇧
(@daryl_dickenson) reported
from
Wimblington, England
Oh my 1st the internet goes on a nightly same time every day go extremely slow thanks @virginmedia and now @EE is only 3G can’t complain too much cod internet is not in my name and I’m with EE as a virtual customer 🥺
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Francisco Oreiro-Rial
(@StarWarsfanJedi) reported
from
Cambridgeshire, England
@EE My home WiFi has gone down.
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George Smart, M1GEO
(@m1geo) reported
from
Cambridgeshire, England
@Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄
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Amy Carney
(@CrazyCarneys) reported
from
Littleport, England
So we’ve been with @EE for nearly 6 years since moving into Littleport near #ely it’s been crap, who would people suggest as contract up in March?
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Ian Learmonth
(@ianlearly) reported
from
Newmarket, England
@EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔
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Paul Worth
(@paulworth) reported
from
Cambridgeshire, England
@EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.
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Amy Carney
(@CrazyCarneys) reported
from
Littleport, England
We are leaving @EE even though their staff member Scarlett has been amazing their broadband is rubbish nothing but issues since November!!
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Jason #MUFC ⚽️🔴🇾🇪
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
How come the @EE signal right now is shockingly bad?
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Jason #ThankYouNHS
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Leigh Odell
(@O_DAWG_UK) reported
Is @SpotifyUK not working or are @EE just f*cking shite as usual. 2020 and I can’t even listen to a podcast
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The Real Deal
(@TheReal41503704) reported
Hi @EE I need a little help with my account please.
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JAMES
(@JamesHamiltonJH) reported
@EE you guys having issues with the app or is it on my end 🤔
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Ned Border Collie & Beanbag
(@KBeanbag) reported
If you get a text from EE saying you need to pay your bill or they are having trouble dont reply to them contact EE directly on 150 because 5 Scam texts i have had @EE confirmed these are Scams.
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Stavros-jft96
(@stavwj) reported
@EE loyal customer for years registered to be told when you have ps5 back in stock, just found out on Twitter you had some today, no email, no nothing, what a load of shite
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Leigh Odell
(@O_DAWG_UK) reported
@cspaceram @SpotifyUK @EE Sat like a spanner in my car in silence pal, cba mate. Costs enough, just after a half decent service. Preferred the 3G days tbh
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Molly
(@whymol) reported
@EE ive sent a dm, can you help please
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saintbone7🦅🤍❤️ 🇬🇧 🇬🇭
(@TheoEshun) reported
from
Camden Town, England
@EE I’m having the worst customer service with you lot ever. All I get is Covid this due to Covid that. It’s absolutely disgusting the way I’m been treated😡 I can’t even get anyone to talk to. 1 hour 15mins still holding and then get cut off
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Gary Green
(@GaryGreen28) reported
from
Potters Bar, England
@EE Good evening,i upgraded my contract on sat eve, new phone was told via mail to ring 0800 0790531,due to some minor details b4 the new mob is despatched, 5-5hours later u cant get through as always busy.. Why ask a customer to ring in when u know the lines are soo busy?
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Wayne McLaren
(@MclarenWayne) reported
@EE I managed to get one fortunately - feeling sorry for the people that didn’t. Been a EE customer for years and have always been outstanding in terms of service. Got a phone upgrade next month so hopefully will get an amazing deal