EE

EE Outage Report in Soham, Cambridgeshire, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Soham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Soham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Soham, Cambridgeshire, England 04/01/2025 05:20

April 01: Problems at EE

EE is having issues since 04:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Soham, Cambridgeshire, England

The most recent EE outage reports came from the following cities: Cambridgeshire, Cambridge, Ely and Mildenhall.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridgeshire Total Blackout
United KingdomCambridge Total Blackout
United KingdomCambridge Phone
United KingdomCambridge Phone
United KingdomCambridge Internet
United KingdomCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Soham, England

Latest outage, problems and issue reports in Soham and nearby locations:

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔

  • KirevHristo Hristo Kirev (@KirevHristo) reported from Soham, England

    @EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks.

  • craigeybhoy Craig Mcvey (@craigeybhoy) reported from Waterbeach, England

    @EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.

  • jjclarke101 JJ (@jjclarke101) reported from Exning, England

    Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

  • StarWarsfanJedi Francisco Oreiro-Rial (@StarWarsfanJedi) reported from Cambridgeshire, England

    @EE My home WiFi has gone down.

  • daryl_dickenson Daryl 🏳️‍🌈🇬🇧 (@daryl_dickenson) reported from Wimblington, England

    Oh my 1st the internet goes on a nightly same time every day go extremely slow thanks @virginmedia and now @EE is only 3G can’t complain too much cod internet is not in my name and I’m with EE as a virtual customer 🥺

  • HBeats4JessieJ Jason #MUFC ⚽️ (@HBeats4JessieJ) reported from Cambridgeshire, England

    Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱

  • rifaterdemsahin 🦄 Erdem 🦄 (@rifaterdemsahin) reported from Cambridgeshire, England

    @EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat

  • CrazyCarneys Amy Carney (@CrazyCarneys) reported from Littleport, England

    @EE just on phone to your guys blamed everything on me yet I’ve had issues since November! Been with you 5 years bug I’m now thinking of moving!

  • HBeats4JessieJ Jason #MUFC ⚽️🔴🇾🇪 (@HBeats4JessieJ) reported from Cambridgeshire, England

    How come the @EE signal right now is shockingly bad?

  • ianlearly Ian Learmonth (@ianlearly) reported from Newmarket, England

    @EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.

  • KirevHristo Hristo Kirev (@KirevHristo) reported from Soham, England

    Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?

  • CrazyCarneys Amy Carney (@CrazyCarneys) reported from Littleport, England

    We are leaving @EE even though their staff member Scarlett has been amazing their broadband is rubbish nothing but issues since November!!

  • paulworth Paul Worth (@paulworth) reported from Cambridgeshire, England

    @EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.

  • JasonMUFC85 Jason #MUFC #GlazersOut ⚽️🔴🇺🇦 (@JasonMUFC85) reported from Cambridgeshire, England

    Shocking for @EE not to offer me a decent upgrade and I’m a loyal customer as well

  • CrazyCarneys Amy Carney (@CrazyCarneys) reported from Littleport, England

    So we’ve been with @EE for nearly 6 years since moving into Littleport near #ely it’s been crap, who would people suggest as contract up in March?

  • m1geo George Smart, M1GEO (@m1geo) reported from Cambridgeshire, England

    @Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄

  • HBeats4JessieJ Jason #ThankYouNHS (@HBeats4JessieJ) reported from Cambridgeshire, England

    Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too

  • 8kPegasus 8K DUALSENSIBLE (@8kPegasus) reported from Dalham, England

    @XboxP3 @EE ? EE they’re a mobile network supplier how can you give them access to games ? They have no platform they don’t have an online game store or even make anything you can play on wtf it’s all smoke and mirrors

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Invyism Invy (@Invyism) reported

    @EE @EE hello again. I just added a watch to my account after seeing the ad for a free Google play voucher on the website and now I discover that it ran til September 30th yet the ad is still there. Will you honour the offer or do I have to cancel the order? Thanks.

  • robmac2568 Robert Maclennan (@robmac2568) reported

    @EE 4G is painfully slow on my IPhone 12.Not sure if it’s iOS 15 related but it’s terrible

  • deboraxox debora (@deboraxox) reported

    @EE whats happening with the insurance claims department?? An advisor told me the systems are down apparently and to call an hour back. I am currently trying to no avail

  • ItsJamesPowers James Powers 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ItsJamesPowers) reported

    @EE The chat service keeps timing out, this is why I prefer to talk to someone, if I go to a local store can they sort this out?

  • nonfictionred Liana Lixandru 🏳️‍🌈🌬🎐🐉 (@nonfictionred) reported

    @denkmit @EE Try resetting the network settings, hope that fixes it. Settings -> General -> Reset -> Reset Network Settings

  • nonfictionred Liana Lixandru 🏳️‍🌈🌬🎐🐉 (@nonfictionred) reported

    @denkmit @EE And if that doesn't help or it happens again I think at that point you may need to contact your carrier. :(

  • Pogolicious79 Paul (@Pogolicious79) reported

    @EE why keep sending me rubbish about being able to order the #iphone13pro then tell me I can upgrade to be faced with a page that’s says no upgrades available is beyond me ? Again look after the #newcustomers first and let the loyal ones get what’s left …awful customer loyalty

  • acetrigger Ace (@acetrigger) reported

    @EE so it’s now come to my order changing from 14 days - 21 days - 28 days to finally (ORDER NOW AND WE WILL DISPATCH AS SOON AS WE GET STOCK). I’m done just going to cancel my order for the IPhone 13 pro max 1 TERA and just get the 13 PRO 1 TERA. #nothappy #Apple #Nostock

  • missjessmc1509 Jessica (@missjessmc1509) reported

    @EE so my number ported out and I need to unlock my phone but cannot log in to my account or text - please advise. It was quoting a few before as was in contract but now out it should be free?? Please help!

  • yogi_breh yogi_breh (@yogi_breh) reported

    @EE why has your signal on the west coast main line train service gone from okay to bad to **** to completely unusable over the space of 12 months?