EE Outage in Soham, Cambridgeshire, England

How come the @EE signal right now is shockingly bad?

@Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄

@EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat

Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

@UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.

@JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔

@EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.

So we’ve been with @EE for nearly 6 years since moving into Littleport near #ely it’s been crap, who would people suggest as contract up in March?

@EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱

Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too

We are leaving @EE even though their staff member Scarlett has been amazing their broadband is rubbish nothing but issues since November!!

Oh my 1st the internet goes on a nightly same time every day go extremely slow thanks @virginmedia and now @EE is only 3G can’t complain too much cod internet is not in my name and I’m with EE as a virtual customer 🥺

@EE just on phone to your guys blamed everything on me yet I’ve had issues since November! Been with you 5 years bug I’m now thinking of moving!

@EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.

I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.

Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.

@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth

@seatzie Oh that’s amazing. I’m pay 22 for sim only on three but it does not work. I never have reception. I fancy @EE as they seem to always be good at festivals etc.

@EE I have been treated like garbage by your company! Whether on purpose or via sheer incompetence, I can not tell, But what I do know is that EE are completely incapable of performing even the simplest of tasks All I wanted was to upgrade my fibre package

@EE I have been treated like garbage by your company! Whether on purpose or via sheer incompetence or via sheer incompetence, I can not tell, But what I do know is that EE are completely incapable of performing even the simplest of tasks

@EE Your Customer Service is horrendous. I called up for an upgrade and they couldn't care less if I left the network. I've been with EE for over 20 years when it was One2One & then T-Mobile! Bye bye. Hello @TheO2

@EE - my household phone signals have all dropped to 1 bar for the last month when in the house (CR5) - now we can’t even hold a phone call without issues after three years of perfect signal - what’s changed? I’m out of contract so looking to change provider if no quick fix.

@EE Awful coverage at my current address despite living in the epicentre of a massive development in Bristol a huge city in England... can barely make a phone call...

@EE hey. I just had a text from “unknown” asking me to restart my phone this is it “Great news! We've updated some of your network settings, please restart your phone to make sure it's up to date”. From you?

Having quite a few issues with @VodafoneUK this morning. WiFi radio buffers a bit as using my phone as a WiFi hotspot. I’ll be glad when I can join @EE and stop this unreliable nonsense

@EE are there any issues reported in the OL8 area? My mobile broadband has dropped to an unusable speed

@EE @btsport @btsportfootball any help?