EE Outage Report in Reach, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Reach, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Reach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at EE
EE is having issues since 04:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (29%)
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Total Blackout (14%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Reach, Cambridgeshire, England
The most recent EE outage reports came from the following cities: Cambridgeshire, Cambridge, Ely and Mildenhall.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridgeshire |
Total Blackout | |
| Cambridge |
Total Blackout | |
| Cambridge |
Phone | |
| Cambridge |
Phone | |
| Cambridge |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Reach, England
Latest outage, problems and issue reports in Reach and nearby locations:
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔
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Hristo Kirev
(@KirevHristo) reported
from
Soham, England
Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?
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Munty
(@Liam_safe_hands) reported
from
Cottenham, England
Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.
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Jason #MUFC ⚽️
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱
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Ian Learmonth
(@ianlearly) reported
from
Newmarket, England
@EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.
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Craig Mcvey
(@craigeybhoy) reported
from
Waterbeach, England
@EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service
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JJ
(@jjclarke101) reported
from
Exning, England
Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.
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Francisco Oreiro-Rial
(@StarWarsfanJedi) reported
from
Cambridgeshire, England
@EE My home WiFi has gone down.
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George Smart, M1GEO
(@m1geo) reported
from
Cambridgeshire, England
@Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄
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Jason #MUFC ⚽️🔴🇾🇪
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
How come the @EE signal right now is shockingly bad?
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.
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🦄 Erdem 🦄
(@rifaterdemsahin) reported
from
Cambridgeshire, England
@EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat
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8K DUALSENSIBLE
(@8kPegasus) reported
from
Dalham, England
@XboxP3 @EE ? EE they’re a mobile network supplier how can you give them access to games ? They have no platform they don’t have an online game store or even make anything you can play on wtf it’s all smoke and mirrors
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Hristo Kirev
(@KirevHristo) reported
from
Soham, England
@EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks.
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Jason #MUFC #GlazersOut ⚽️🔴🇺🇦
(@JasonMUFC85) reported
from
Cambridgeshire, England
Shocking for @EE not to offer me a decent upgrade and I’m a loyal customer as well
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.
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Jason #ThankYouNHS
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too
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Paul Worth
(@paulworth) reported
from
Cambridgeshire, England
@EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.
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Keith Harrison (Harrisons Of Burwell)
(@HarrisonHeating) reported
from
Reach, England
@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Scottie McCourt
(@scourt27907608) reported
@bappo2602v2 @StephanieMPR @EE Yes - it seems to be a problem with a lot of users currently.
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Sara🐉
(@Saraita2198) reported
Whats the point of paying for a phone service when for three days straight, you have no service @EE what’s that about…?!
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Tom Sturge
(@MrMohtas) reported
@EE 24 hours later and the checkout is still broken. Not a great look
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Daniel Robertson
(@Crazypotatouk) reported
@EE You also said I’d get my iPhone 13 pro max on launch day and still nothing, you have also given lots of people £50, you keep telling me to rtn my old phone or pay £600+. Can’t i@shine how bad the other networks must be!
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Scottie McCourt
(@scourt27907608) reported
@StephanieMPR @EE Agreed - they could easily put a current warning on their website that a problem is occurring. Others being told to change their password but then not receiving the link. These things happen - but @EE should be telling us. Their Twitter account says nothing.
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KatiB💙💙💙
(@KMB193) reported
@ee is there a problem with your website? Been trying to log into my account for hours now and still saying can't log me in
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Linda Greig
(@lindamgreig) reported
@EE Our internet is working now. Came back up about 2pm. When it was down the 4 lights were all green all the time. No flickering at all just stated on all the devices no internet.
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Stephanie Robertson
(@stephxrobbo) reported
@EE my broadband been down all day. Also can’t login into my account and requested about 4 password change emails nothing rec’d . Can you help?
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Awais 🤠
(@its_awaiss) reported
@EE is the my EE app down? I can’t get in to check my bill and my password isn’t working, reset password doesn’t work either…
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TomariGR
(@GrTomari) reported
@EE Please just fix the thing quickly as I need to gift some data to my daughter!