EE

EE Outage Report in Reach, Cambridgeshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Reach, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Reach, Cambridgeshire, England 08/18/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Reach, Cambridgeshire, England

The most recent EE outage reports came from the following cities: Cambridge and Whittlesford.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Phone
United KingdomWhittlesford Phone
United KingdomCambridge Phone
United KingdomCambridge Internet
United KingdomCambridge E-mail
United KingdomCambridge Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Reach, England

Latest outage, problems and issue reports in Reach and nearby locations:

  • ScottWestron Scott Westron (@ScottWestron) reported from Cambridgeshire, England

    I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.

  • ianlearly Ian Learmonth (@ianlearly) reported from Newmarket, England

    @EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Cottenham, England

    Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.

  • KirevHristo Hristo Kirev (@KirevHristo) reported from Soham, England

    Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?

  • KirevHristo Hristo Kirev (@KirevHristo) reported from Soham, England

    @EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks.

  • paulworth Paul Worth (@paulworth) reported from Cambridgeshire, England

    @EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.

  • m1geo George Smart, M1GEO (@m1geo) reported from Cambridgeshire, England

    @Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄

  • HBeats4JessieJ Jason #ThankYouNHS (@HBeats4JessieJ) reported from Cambridgeshire, England

    Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too

  • StarWarsfanJedi Francisco Oreiro-Rial (@StarWarsfanJedi) reported from Cambridgeshire, England

    @EE My home WiFi has gone down.

  • 8kPegasus 8K DUALSENSIBLE (@8kPegasus) reported from Dalham, England

    @XboxP3 @EE ? EE they’re a mobile network supplier how can you give them access to games ? They have no platform they don’t have an online game store or even make anything you can play on wtf it’s all smoke and mirrors

  • HarrisonHeating Keith Harrison (Harrisons Of Burwell) (@HarrisonHeating) reported from Reach, England

    @mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth

  • JasonMUFC85 Jason #MUFC #GlazersOut ⚽️🔴🇺🇦 (@JasonMUFC85) reported from Cambridgeshire, England

    Shocking for @EE not to offer me a decent upgrade and I’m a loyal customer as well

  • rifaterdemsahin 🦄 Erdem 🦄 (@rifaterdemsahin) reported from Cambridgeshire, England

    @EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔

  • HBeats4JessieJ Jason #MUFC ⚽️🔴🇾🇪 (@HBeats4JessieJ) reported from Cambridgeshire, England

    How come the @EE signal right now is shockingly bad?

  • HBeats4JessieJ Jason #MUFC ⚽️ (@HBeats4JessieJ) reported from Cambridgeshire, England

    Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱

  • jjclarke101 JJ (@jjclarke101) reported from Exning, England

    Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.

  • craigeybhoy Craig Mcvey (@craigeybhoy) reported from Waterbeach, England

    @EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • IankerrS iankerr_science (@IankerrS) reported

    Hmmm, my @ThreeUK credit on PAYG has gone down quickly this past month. Maybe that's because you've hiked up the prices by 500%. Goodbye @ThreeUKSupport. Hello to @EE

  • SGiangregorio Sarah Giangregorio (@SGiangregorio) reported from Bradford, England

    @mrsimonwaldron @padoir @EE Didn’t get any further but will try an online complaint. I have all mine up until October. It’s the ones after that I need!

  • BlueTruth7 LaughAndGrowFat (@BlueTruth7) reported

    @EE cant login to bt sport app. Usually get it free with my EE contract. Can you help me?

  • DannyCormi DannyCorm (@DannyCormi) reported

    @peterbouncyball @EE This is the most boomer thing I've seen. You're wrong and are blaming the company for your mistake. Glad you've found a cheaper service, but it's literally your fault that you were charged.

  • Youngblod1985 dman666 (@Youngblod1985) reported

    @nikikaka @EE They are terrible just mess you around they lie how they have the rating they do

  • Youngblod1985 dman666 (@Youngblod1985) reported

    @EE @nikikaka Yeah they are not the only one been waiting since Nov 2020 then got done 3 week ago only for ee to cancel my order with openreach now we are without Internet thank you ee will be making a complaint to the ombudsman trying to blame openreach aswell terrible service terrible

  • mrsgladioli Mrs Gladioli (@mrsgladioli) reported

    Hi @EE my phone signal has disappeared. Usually get 4G but now have nothing. My husband also on EE but private contract has full signal. Happened after I got a msg about settings being updated. Can u help?

  • BlueTruth7 LaughAndGrowFat (@BlueTruth7) reported

    @EE Its saying i dont have a BT account. However, i have used it before and i have BT as an add on to my EE plan. Help?

  • mr_boult Mat Boult (@mr_boult) reported

    @EE How long does @btsport take to activate? I waited 2 days, didn’t work, called up yesterday lunchtime, re set up, and still not working. Any ideas please?

  • sjcNKOTB sjcNKOTB (@sjcNKOTB) reported

    @EE He's been since 8 am and still fixing the issue. #EE #fibrebroadband