EE Outage Report in Reach, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Reach, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Reach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Reach, Cambridgeshire, England
The most recent EE outage reports came from the following cities: Ely, Newmarket and Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
TV | |
| Newmarket |
||
| Cambridge |
Internet | |
| Cambridge |
Phone | |
| Ely |
Phone | |
| Ely |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Reach, England
Latest outage, problems and issue reports in Reach and nearby locations:
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Hristo Kirev
(@KirevHristo) reported
from
Soham, England
@EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks.
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Craig Mcvey
(@craigeybhoy) reported
from
Waterbeach, England
@EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service
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Ian Learmonth
(@ianlearly) reported
from
Newmarket, England
@EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.
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Jason #MUFC ⚽️🔴🇾🇪
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
How come the @EE signal right now is shockingly bad?
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔
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Jason #ThankYouNHS
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too
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Hristo Kirev
(@KirevHristo) reported
from
Soham, England
Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?
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Paul Worth
(@paulworth) reported
from
Cambridgeshire, England
@EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.
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Munty
(@Liam_safe_hands) reported
from
Cottenham, England
Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.
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JJ
(@jjclarke101) reported
from
Exning, England
Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.
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Keith Harrison (Harrisons Of Burwell)
(@HarrisonHeating) reported
from
Reach, England
@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth
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Francisco Oreiro-Rial
(@StarWarsfanJedi) reported
from
Cambridgeshire, England
@EE My home WiFi has gone down.
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Jason #MUFC ⚽️
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱
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George Smart, M1GEO
(@m1geo) reported
from
Cambridgeshire, England
@Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄
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8K DUALSENSIBLE
(@8kPegasus) reported
from
Dalham, England
@XboxP3 @EE ? EE they’re a mobile network supplier how can you give them access to games ? They have no platform they don’t have an online game store or even make anything you can play on wtf it’s all smoke and mirrors
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.
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🦄 Erdem 🦄
(@rifaterdemsahin) reported
from
Cambridgeshire, England
@EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat
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Jason #MUFC #GlazersOut ⚽️🔴🇺🇦
(@JasonMUFC85) reported
from
Cambridgeshire, England
Shocking for @EE not to offer me a decent upgrade and I’m a loyal customer as well
EE Issues Reports
Latest outage, problems and issue reports in social media:
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David Shaw
(@shawy83) reported
@EE Hi EE! I've been with you now for 15 years and have always had a good experience. I now have a huge problem with regards to me being charged for the whole device when upgrading, instead of being charged monthly as normal. It's been going on for 2 months. Need a manager :(
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Duncan *****
(@DuncanDicks) reported
@EE @OpenreachHelp it’s 5 months since I asked for a connection, on a town street where every other house is connected. Another failure of planning, and a willingness to let the customer down, means waiting until 26th April at the earliest. Please sort it out and connect me!
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Paul
(@paulfla) reported
@EE Is there a way I, (not you) can check the actual real time mobile signal strength I receive from EE for calls ,texts.. and also for mobile 4g data, the symbol on my phone says 3 bars yet my iphone xs wont use mobile internet or make calls unless I connect to wifi
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TheOnlyOne
(@Lau_raok) reported
I’ve had no service the whole day !!! @EE
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Dean Crann
(@DeanCrann) reported
@EE So something that should be simple is now involving me to go and purchase an envelope for a service that you should be delivering? I get its just an envelope but its the principle of the service that isnt being met and of course making it harder for the customer.
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Rita Dabrowicz
(@realmofzaterra) reported
@EE Just had a chat with your complaint department. Cant log a complaint cause I'm not a customer! Yay! 20 days waiting for your team to contact me to unblock a phone which is blocked by you! And nobody is contacting me! You charge £8.99 for this service, it's not free!!!
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𝓜𝓪𝓭𝓸𝓷𝓲 𓅓ﾒ𝚘
(@AzCh07) reported
@EE service down in East London?
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wongie
(@SuziWong16) reported
@EE They do but I hang up and add to my blocked list..
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Carla Stevens
(@carlajstevens75) reported
@EE hello I am a EE customer but for some reason my phone will not pick up emails what’s app or Facebook while out of my house. It’s saying I have 5.8GB left of 6.0GB is this good or am I running out ?
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Gowz
(@918Marc) reported
Very poor customer service from @EE 😡