EE Outage in Reach, Cambridgeshire, England

I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.

Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.

@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth

@EE Do you have another number I can call and speak to someone as your automated service on this number is not recognise my mobile 020 7362 0200

@EE I think you have capacity issues at Cambridge train station. Irrespective of the time of day I am there I have an okay 4g signal but crappy speeds.

@Stewart_Paske @HTC_UK @CPWTweets @CPWTweets and @EE were the reason I gave up on stupid contracts and lovely @HTC_UK phones. I bought myself a cheap Motorola (which I like a lot) and use a £10 a month BT contract now. Much better & very good customer service.

Dear @EE Please advise where I am able to send you customer feedback regarding your staff......?

@EE Hello, I have been having issues with my 4gee wifi dongle overheating, which looses charge instantly. Any suggestions?

4g still not working @EE this is a joke now 3 days and still having to pay full phone bill when I can’t use multiple features unless on WiFi!

@EE hi, i pay £33 a month for fibre broadband, i paid my bill and its not working at all! I need some help as i have work to do which i need internet for.

@EE .......sort out the your signal in Stanford le hope!! At a mates and can’t call anyone.....#callfailure!!!

@EE so for 8 months I've been complaining about my phone not working, you sold an upgraded policy knowing it wasn't going to give me coverage so when I get home I'm going to report @EE to ofcom as you've just ignored my complaints, i have proof here on Twitter & recorded messages

@EE Doesn’t matter where I am it’s crap

Come on @EE help me out here, I've rang you but you're having long delays on the phones as well.

@Pete__Collins @EE Im on EE I had no signal to phone and my partner only received my texts I sent her when we got home, if you pay for food/drink/merchandise by card card machine signal is very poor

@EE it has to be said the call quality and 4G signal is becoming almost unusable!! Surely you should be able to roll out 5G with better protection for customers! Painful!!

@Lisaannet_ @EE Next time when you encounter such mobile signal problem, try to complain through Tweet and geotag that problematic place. This will help us and the government to improve future mobile service at that poor service spots regardless of the carrier. Thank you Lisa.

@PorscheSauce @EE We don't have broadband at home, but we run a dongle on a lap top, and have a sim only on our phones all on 3, the price is good and coverage is good, I was on 02 for yrs but the coverage on the phone at home was really bad. Just check coverage in your area.