EE

EE Outage Report in Reach, Cambridgeshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Reach, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Reach, Cambridgeshire, England 12/10/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Reach, Cambridgeshire, England

The most recent EE outage reports came from the following cities: Newmarket and Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewmarket E-mail
United KingdomCambridge Internet
United KingdomCambridge Phone
United KingdomEly Phone
United KingdomEly Internet
United KingdomNewmarket Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Reach, England

Latest outage, problems and issue reports in Reach and nearby locations:

  • KirevHristo Hristo Kirev (@KirevHristo) reported from Soham, England

    @EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks.

  • HBeats4JessieJ Jason #ThankYouNHS (@HBeats4JessieJ) reported from Cambridgeshire, England

    Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too

  • paulworth Paul Worth (@paulworth) reported from Cambridgeshire, England

    @EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.

  • HBeats4JessieJ Jason #MUFC ⚽️🔴🇾🇪 (@HBeats4JessieJ) reported from Cambridgeshire, England

    How come the @EE signal right now is shockingly bad?

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Cottenham, England

    Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.

  • jjclarke101 JJ (@jjclarke101) reported from Exning, England

    Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

  • StarWarsfanJedi Francisco Oreiro-Rial (@StarWarsfanJedi) reported from Cambridgeshire, England

    @EE My home WiFi has gone down.

  • HBeats4JessieJ Jason #MUFC ⚽️ (@HBeats4JessieJ) reported from Cambridgeshire, England

    Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔

  • JasonMUFC85 Jason #MUFC #GlazersOut ⚽️🔴🇺🇦 (@JasonMUFC85) reported from Cambridgeshire, England

    Shocking for @EE not to offer me a decent upgrade and I’m a loyal customer as well

  • ianlearly Ian Learmonth (@ianlearly) reported from Newmarket, England

    @EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.

  • craigeybhoy Craig Mcvey (@craigeybhoy) reported from Waterbeach, England

    @EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

  • 8kPegasus 8K DUALSENSIBLE (@8kPegasus) reported from Dalham, England

    @XboxP3 @EE ? EE they’re a mobile network supplier how can you give them access to games ? They have no platform they don’t have an online game store or even make anything you can play on wtf it’s all smoke and mirrors

  • m1geo George Smart, M1GEO (@m1geo) reported from Cambridgeshire, England

    @Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄

  • HarrisonHeating Keith Harrison (Harrisons Of Burwell) (@HarrisonHeating) reported from Reach, England

    @mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth

  • ScottWestron Scott Westron (@ScottWestron) reported from Cambridgeshire, England

    I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.

  • rifaterdemsahin 🦄 Erdem 🦄 (@rifaterdemsahin) reported from Cambridgeshire, England

    @EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat

  • KirevHristo Hristo Kirev (@KirevHristo) reported from Soham, England

    Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • daimo75 daimo75 (@daimo75) reported

    @lmoran89 @EE Contract runs out next month thank ****

  • LizzieCassMaran Lizzie Cass-Maran (she/her) (@LizzieCassMaran) reported

    @Minette_78 It's why I left @EE. I found a cheaper deal and had to call them to quit (forcing people to do that is a huge accessibility issue). They went all Delboy with how they'd definitely be able to beat it if I chatted to them more. I told them that only made me more resolved to leave.

  • daimo75 daimo75 (@daimo75) reported

    @lmoran89 @EE Never had so much trouble with my signal than when I went with ee. Absolute shower of ****

  • sammi_j85 Sam💜 (@sammi_j85) reported

    @EE Is EE down? No 4g or anything just now

  • bunsen1978 William (@bunsen1978) reported

    @EE No. It is a waste of time. I resolved the current issue myself.

  • KrystalChampers Daytona, Jackie Daytona (@KrystalChampers) reported from York, England

    @EE are the worst broadband providers ever. Every wk our internet goes off. It was off Saturday to Monday & now it’s just gone off again. WTF?!!!

  • RaeDawnGrady Rae-Dawn (@RaeDawnGrady) reported

    @EE over 24 hours without a phone now, trying to run a business! Knew I shouldn’t have bothered upgrading and gone elsewhere! Such a let down!

  • DKayzxx DJ SHAMONIX (@DKayzxx) reported

    @EE Ok i will put in simple terms for clearer understanding, The service you provide is not working correctly on your part , its nationwide don't pretend your unaware of this situation and just fix it or Starlink here i come @elonmusk 🙌

  • miniondave1970 David Innes (@miniondave1970) reported

    @EE The EE network says you get an excellent signal in the B301ET area but we get a poor signal in the house and outside.should this be expected. I have my mobile with BT who said contact you for advice. Thanks Thanks

  • patsbsv Patsbsv (@patsbsv) reported

    @EE EE you continued to charge me the same bill after my phone was paid off and I had to ring you FIVE times to get it resolved. Then recently I was charged £24 for a data add on offered to me at £10. I had to ring twice about that. Your customer service reps were extremely rude.