EE Outage Report in Ely, Cambridgeshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Ely come from postal codes CB7.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ely, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at EE
EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ely, Cambridgeshire, England
The most recent EE outage reports came from the following cities: Ely, Newmarket and March.
| City | Problem Type | Report Time |
|---|---|---|
 Ely |
TV | |
| Newmarket |
||
| March |
Wi-fi | |
| March |
Phone | |
| Ely |
Phone | |
| Ely |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
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Paul Worth
(@paulworth) reported
from
Cambridgeshire, England
@EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.
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🦄 Erdem 🦄
(@rifaterdemsahin) reported
from
Cambridgeshire, England
@EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat
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George Smart, M1GEO
(@m1geo) reported
from
Cambridgeshire, England
@Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.
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Amy Carney
(@CrazyCarneys) reported
from
Littleport, England
So we’ve been with @EE for nearly 6 years since moving into Littleport near #ely it’s been crap, who would people suggest as contract up in March?
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Craig Mcvey
(@craigeybhoy) reported
from
Waterbeach, England
@EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service
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Amy Carney
(@CrazyCarneys) reported
from
Littleport, England
We are leaving @EE even though their staff member Scarlett has been amazing their broadband is rubbish nothing but issues since November!!
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Ian Learmonth
(@ianlearly) reported
from
Newmarket, England
@EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.
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Keith Harrison (Harrisons Of Burwell)
(@HarrisonHeating) reported
from
Reach, England
@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth
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Phill Peck
(@StevePeckandson) reported
from
Somersham, England
@EE is there a way I can get in touch with customer services if I don’t know the account phone number. I havnt pod my bill because I’d like to cancel the contract that is no longer use shut impossible to speak to someone
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Jason #MUFC ⚽️🔴🇾🇪
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
How come the @EE signal right now is shockingly bad?
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Jason #ThankYouNHS
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too
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Jason #MUFC ⚽️
(@HBeats4JessieJ) reported
from
Cambridgeshire, England
Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱
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Munty
(@Liam_safe_hands) reported
from
Cottenham, England
Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.
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Nigel Leaney
(@nleaney) reported
from
Willingham, England
@JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔
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Daryl 🏳️🌈🇬🇧
(@daryl_dickenson) reported
from
Wimblington, England
Oh my 1st the internet goes on a nightly same time every day go extremely slow thanks @virginmedia and now @EE is only 3G can’t complain too much cod internet is not in my name and I’m with EE as a virtual customer 🥺
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Amy Carney
(@CrazyCarneys) reported
from
Littleport, England
@EE just on phone to your guys blamed everything on me yet I’ve had issues since November! Been with you 5 years bug I’m now thinking of moving!
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Scott Westron
(@ScottWestron) reported
from
Cambridgeshire, England
I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.
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Katie Conyard
(@KatieConyard) reported
from
March, England
@EE So disappointed in upgrade offers. No longer term customer loyalty with several phones. Previous prices quoted not noted on system and now prices nowhere near offers elsewhere from other providers. Time to move all accounts 🤨
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JJ
(@jjclarke101) reported
from
Exning, England
Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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deano 🏴
(@DMBarnes95) reported
@EE can’t login on your page - is it a you problem or me problem. - I’ve sent you a dm
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Charlotte Twyman
(@CharlotteTwy) reported
@EE Hello, yes we are, been on hold to the customer service team for about 10 minutes and still no one answering
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Lauren Bolster
(@lollybolster) reported
Anyone else having trouble withers ther @EE data and phone tonight ????
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Jamie Taylor
(@jamie_2127) reported
from
Dunstable, England
@EE Yes, I’ve spoken to them. They said about sending an engineer round but it then started working as normal. I can only assume that there is no fault, just a second rate service being provided.
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Lee Stewart
(@ls_1983) reported
@EE After 23 hours I would hope so, surely also a redundant question when you state you’ve fixed an issue already.
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Weel!
(@BigBobBubbka) reported
@LadyGemmaMassey @EE It’s their secret ploy. If you can’t phone them, you can’t cancel. More money for them!
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ELEVEN.11 Clothing
(@ClothingEleven) reported
@EE poor service! My PS5 has been delivered to a random address in Cardiff (I’m in Manchester and you have my address) then im told nobody was in when delivery was attempted, despite you not letting me know when that would be! And now you’re telling me you’re out of stock!
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ELEVEN.11 Clothing
(@ClothingEleven) reported
@EE guessing I won’t receive a reply since your customer service team are apparently useless! I’ll be leaving my contract when it’s up in a month! Not acceptable at all.
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Nick
(@NickNi92) reported
@EE Hi. I’m sure my broadband is due to run out this month but I haven’t received any notification? Should I be concerned or will it just carry on until I cancel? Thanks.
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Clive Evans 🇪🇺🇵🇸
(@owenscoresagain) reported
@EE Dreadful service. Finally get new SIM after no phone for 2 days. Letter with SIM says do this, message on phone says do something different. Neither work. No one answering phone. Awful.