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EE Outage Report in Ely, Cambridgeshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ely, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ely, Cambridgeshire, England 10/31/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ely, Cambridgeshire, England

The most recent EE outage reports came from the following cities: March and Ely.

Loading map, please wait...
City Problem Type Report Time
United KingdomMarch Phone
United KingdomEly Phone
United KingdomEly Internet
United KingdomSomersham Internet
United KingdomNewmarket Internet
United KingdomNewmarket Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • ianlearly Ian Learmonth (@ianlearly) reported from Newmarket, England

    @EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.

  • rifaterdemsahin 🦄 Erdem 🦄 (@rifaterdemsahin) reported from Cambridgeshire, England

    @EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat

  • HarrisonHeating Keith Harrison (Harrisons Of Burwell) (@HarrisonHeating) reported from Reach, England

    @mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth

  • CrazyCarneys Amy Carney (@CrazyCarneys) reported from Littleport, England

    We are leaving @EE even though their staff member Scarlett has been amazing their broadband is rubbish nothing but issues since November!!

  • craigeybhoy Craig Mcvey (@craigeybhoy) reported from Waterbeach, England

    @EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

  • HBeats4JessieJ Jason #MUFC ⚽️🔴🇾🇪 (@HBeats4JessieJ) reported from Cambridgeshire, England

    How come the @EE signal right now is shockingly bad?

  • m1geo George Smart, M1GEO (@m1geo) reported from Cambridgeshire, England

    @Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄

  • jjclarke101 JJ (@jjclarke101) reported from Exning, England

    Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

  • CrazyCarneys Amy Carney (@CrazyCarneys) reported from Littleport, England

    @EE just on phone to your guys blamed everything on me yet I’ve had issues since November! Been with you 5 years bug I’m now thinking of moving!

  • HBeats4JessieJ Jason #MUFC ⚽️ (@HBeats4JessieJ) reported from Cambridgeshire, England

    Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱

  • daryl_dickenson Daryl 🏳️‍🌈🇬🇧 (@daryl_dickenson) reported from Wimblington, England

    Oh my 1st the internet goes on a nightly same time every day go extremely slow thanks @virginmedia and now @EE is only 3G can’t complain too much cod internet is not in my name and I’m with EE as a virtual customer 🥺

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Cottenham, England

    Great so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out.

  • ScottWestron Scott Westron (@ScottWestron) reported from Cambridgeshire, England

    I know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time.

  • KatieConyard Katie Conyard (@KatieConyard) reported from March, England

    @EE So disappointed in upgrade offers. No longer term customer loyalty with several phones. Previous prices quoted not noted on system and now prices nowhere near offers elsewhere from other providers. Time to move all accounts 🤨

  • HBeats4JessieJ Jason #ThankYouNHS (@HBeats4JessieJ) reported from Cambridgeshire, England

    Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too

  • CrazyCarneys Amy Carney (@CrazyCarneys) reported from Littleport, England

    So we’ve been with @EE for nearly 6 years since moving into Littleport near #ely it’s been crap, who would people suggest as contract up in March?

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Somersham, England

    @EE is there a way I can get in touch with customer services if I don’t know the account phone number. I havnt pod my bill because I’d like to cancel the contract that is no longer use shut impossible to speak to someone

  • paulworth Paul Worth (@paulworth) reported from Cambridgeshire, England

    @EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AdrianTaylorGT 🌈Adrian Taylor🏳️‍🌈🏴 (@AdrianTaylorGT) reported

    @EE Yes. Still can't get past login page.

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @EE how long does it take for a Pay As You Go SIM Card to cancel down due to inactivity?

  • jennysummers89 Jenny Summers (@jennysummers89) reported

    @EE Nobody is answering the phones for technical support. It's for a business sim. Just got a new sim for sim only after contract ended, but need to change the phone number. How do I get help with this?

  • OlaOlarutkowska ola rutkowska (@OlaOlarutkowska) reported

    @EE Hi my Bt sports not working they said to speak to ee as it’s part of smart benefits

  • Valuee__ OK (@Valuee__) reported

    @EE whats with the app its been down for a few days now....

  • stan_hamil Stanley Hamilton (@stan_hamil) reported

    @Three_Is_Broken Up to 465mbps with @EE 👍🏻 I’m so glad that I dumped the **** show that is @ThreeUKSupport

  • _sharon_m_ sharon (@_sharon_m_) reported

    @EE your wifi is being a bit 💩ty (pardon my French) It's been struggling at 2/3 signal strength for a few days now. It's become so unbearable, I have had to use my phone as a personal hotspot. Is there problems known?

  • Azza201211 Walks (@Azza201211) reported

    @EE A complaint was raised weeks ago, nothing has changed. Home broadband can't do anything as its with CAT. I get the same messages off you guys on here. I'm sick of it & we're looking into legal action against both yourselves and @OpenreachHelp

  • guillaumephotos Guillaume (@guillaumephotos) reported

    @EE the number of that screenshot belongs to your network. What about shutting these scammers down ?

  • x_chloe456_x Chloe (@x_chloe456_x) reported

    @EE hi can I get some help with a phone issue.