EE

EE Outage Report in Ely, Cambridgeshire, England

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The latest reports from users having issues in Ely come from postal codes CB7 and CB6.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ely, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ely, Cambridgeshire, England 10/10/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ely, Cambridgeshire, England

The most recent EE outage reports came from the following cities: Ely, Somersham and Newmarket.

Loading map, please wait...
City Problem Type Report Time
United KingdomEly Phone
United KingdomEly Internet
United KingdomSomersham Internet
United KingdomNewmarket Internet
United KingdomNewmarket Phone
United KingdomMarch E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ely, England

Latest outage, problems and issue reports in Ely and nearby locations:

  • craigeybhoy Craig Mcvey (@craigeybhoy) reported from Waterbeach, England

    @EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service

  • rifaterdemsahin 🦄 Erdem 🦄 (@rifaterdemsahin) reported from Cambridgeshire, England

    @EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat

  • HBeats4JessieJ Jason #MUFC ⚽️🔴🇾🇪 (@HBeats4JessieJ) reported from Cambridgeshire, England

    How come the @EE signal right now is shockingly bad?

  • jjclarke101 JJ (@jjclarke101) reported from Exning, England

    Hey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks.

  • CrazyCarneys Amy Carney (@CrazyCarneys) reported from Littleport, England

    So we’ve been with @EE for nearly 6 years since moving into Littleport near #ely it’s been crap, who would people suggest as contract up in March?

  • KirevHristo Hristo Kirev (@KirevHristo) reported from Soham, England

    Happy new year to everyone @EE It's been about four days, my WiFi keeps going on and off. Is it a mass problem or is it just me?

  • HBeats4JessieJ Jason #MUFC ⚽️ (@HBeats4JessieJ) reported from Cambridgeshire, England

    Finally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱

  • HBeats4JessieJ Jason #ThankYouNHS (@HBeats4JessieJ) reported from Cambridgeshire, England

    Why is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too

  • JasonMUFC85 Jason #MUFC #GlazersOut ⚽️🔴🇺🇦 (@JasonMUFC85) reported from Cambridgeshire, England

    Shocking for @EE not to offer me a decent upgrade and I’m a loyal customer as well

  • m1geo George Smart, M1GEO (@m1geo) reported from Cambridgeshire, England

    @Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄

  • StarWarsfanJedi Francisco Oreiro-Rial (@StarWarsfanJedi) reported from Cambridgeshire, England

    @EE My home WiFi has gone down.

  • CrazyCarneys Amy Carney (@CrazyCarneys) reported from Littleport, England

    @EE just on phone to your guys blamed everything on me yet I’ve had issues since November! Been with you 5 years bug I’m now thinking of moving!

  • KirevHristo Hristo Kirev (@KirevHristo) reported from Soham, England

    @EE Everything is going as planned. An engineer is coming to fix the issue tomorrow. Thanks.

  • StevePeckandson Phill Peck (@StevePeckandson) reported from Somersham, England

    @EE is there a way I can get in touch with customer services if I don’t know the account phone number. I havnt pod my bill because I’d like to cancel the contract that is no longer use shut impossible to speak to someone

  • CrazyCarneys Amy Carney (@CrazyCarneys) reported from Littleport, England

    We are leaving @EE even though their staff member Scarlett has been amazing their broadband is rubbish nothing but issues since November!!

  • daryl_dickenson Daryl 🏳️‍🌈🇬🇧 (@daryl_dickenson) reported from Wimblington, England

    Oh my 1st the internet goes on a nightly same time every day go extremely slow thanks @virginmedia and now @EE is only 3G can’t complain too much cod internet is not in my name and I’m with EE as a virtual customer 🥺

  • KatieConyard Katie Conyard (@KatieConyard) reported from March, England

    @EE So disappointed in upgrade offers. No longer term customer loyalty with several phones. Previous prices quoted not noted on system and now prices nowhere near offers elsewhere from other providers. Time to move all accounts 🤨

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised.

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔

  • ianlearly Ian Learmonth (@ianlearly) reported from Newmarket, England

    @EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • cwmusson Chris Musson (@cwmusson) reported

    @EE I have been using the same details since 2017 without a problem until now. However logging out of and then logging back in to the BT Sport app with the same details seems to have reset something and it now works again.

  • Georgeyboy30 Shawzy (@Georgeyboy30) reported

    @Jayjason567 @EE That's happening to mine? Is there a fix?

  • finleymarchant Diane Marchant (@finleymarchant) reported

    @EE my phone apps have stopped working. I have an S20. Help!

  • Sojiki Robert donnelly (@Sojiki) reported

    So @EE think you can ignore #gdpr rules and still contact you despite specifically opting out from calls from then and their reps - and arguing the toss with me on the issue implies #badcustomerservice - guess who's looking for a new service provider

  • therafidrahman man (@therafidrahman) reported

    @EE you are terrible

  • MiguelH86318826 Miguel Henriques (@MiguelH86318826) reported

    @EE Hi, I'm having problems with my broadband since thrusday already spoke to costumer service (didn't help at all) and rang the broadband helpline... Got no answers and my Internet is still not working properly...

  • therafidrahman man (@therafidrahman) reported

    @EE Mobile signal does not exist

  • Kat3Pr3ston Kate (@Kat3Pr3ston) reported

    @EE @Nyilah Is this a wider issue? All of my apps have been crashing since last night. Closing them, clearing cache, reinstalling, soft reset of phone not helping.

  • RachelADarke Rachel Darke (@RachelADarke) reported

    I can't use WiFi calling because my @EE broadband is also intermittent. We have had a visit from an engineer six times in the last two years and still we don't receive anything like the service we signed up (and pay) for. It's time you let me go and find better #nothingnowhere

  • JamesPowers365 💥James💥 (@JamesPowers365) reported

    @EE I have had my contract since January 8th I am already on the 2nd device and now I am having the same issues again!! where the phone keeps freezing, a soft reset works a few times then it needs a hard reset!! am I supposed to put up with this for another 22 months?