EE Outage Report in Ely, Cambridgeshire, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ely, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ely and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- 
            Internet (48%) 
- 
            Phone (25%) 
- 
            Wi-fi (13%) 
- 
            Total Blackout (8%) 
- 
            E-mail (4%) 
- 
            TV (2%) 
Live Outage Map Near Ely, Cambridgeshire, England
The most recent EE outage reports came from the following cities: March and Ely.
| City | Problem Type | Report Time | 
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ely, England
Latest outage, problems and issue reports in Ely and nearby locations:
- 
                
 Ian Learmonth 
    (@ianlearly) reported 
    
        from
            Newmarket, England Ian Learmonth 
    (@ianlearly) reported 
    
        from
            Newmarket, England@EE is there a problem with your site. I've been unable to log in all day. Just get an error message . It seems I am not alone. 
- 
                
 🦄 Erdem 🦄 
    (@rifaterdemsahin) reported 
    
        from
            Cambridgeshire, England 🦄 Erdem 🦄 
    (@rifaterdemsahin) reported 
    
        from
            Cambridgeshire, England@EE Called the support and kept the same unlimited plan. As he mentioned without a change the plan would repeat 
- 
                
 Keith Harrison (Harrisons Of Burwell) 
    (@HarrisonHeating) reported 
    
        from
            Reach, England Keith Harrison (Harrisons Of Burwell) 
    (@HarrisonHeating) reported 
    
        from
            Reach, England@mk1plumbing18 @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Honestly I’d say the worst company Iv ever had the displeasure of dealing with but in all fairness it’s a good price and I get good speeds with minimal issues but the setting up was like pulling hens teeth 
- 
                
 Amy Carney 
    (@CrazyCarneys) reported 
    
        from
            Littleport, England Amy Carney 
    (@CrazyCarneys) reported 
    
        from
            Littleport, EnglandWe are leaving @EE even though their staff member Scarlett has been amazing their broadband is rubbish nothing but issues since November!! 
- 
                
 Craig Mcvey 
    (@craigeybhoy) reported 
    
        from
            Waterbeach, England Craig Mcvey 
    (@craigeybhoy) reported 
    
        from
            Waterbeach, England@EE what’s going on with my ps5 order? All I’m seeing is lots of people receiving them and I’ve still heard nothing, I ordered before 8:30am on 19/11 and I’ve heard nothing back. This is awful customer service 
- 
                
 Jason #MUFC ⚽️🔴🇾🇪 
    (@HBeats4JessieJ) reported 
    
        from
            Cambridgeshire, England Jason #MUFC ⚽️🔴🇾🇪 
    (@HBeats4JessieJ) reported 
    
        from
            Cambridgeshire, EnglandHow come the @EE signal right now is shockingly bad? 
- 
                
 George Smart, M1GEO 
    (@m1geo) reported 
    
        from
            Cambridgeshire, England George Smart, M1GEO 
    (@m1geo) reported 
    
        from
            Cambridgeshire, England@Lewis_1867 @EE Not yet! Still trying to convince @EE that I'm me. They seem to think I'm going about reporting issues with other people's Internet in my free time! 🙄 
- 
                
 JJ 
    (@jjclarke101) reported 
    
        from
            Exning, England JJ 
    (@jjclarke101) reported 
    
        from
            Exning, EnglandHey @EE I updated to 200mbps and now get less than when I paid for 100mbps. Can you please help to get back to why I subscribe and promote your service. Thanks. 
- 
                
 Amy Carney 
    (@CrazyCarneys) reported 
    
        from
            Littleport, England Amy Carney 
    (@CrazyCarneys) reported 
    
        from
            Littleport, England@EE just on phone to your guys blamed everything on me yet I’ve had issues since November! Been with you 5 years bug I’m now thinking of moving! 
- 
                
 Jason #MUFC ⚽️ 
    (@HBeats4JessieJ) reported 
    
        from
            Cambridgeshire, England Jason #MUFC ⚽️ 
    (@HBeats4JessieJ) reported 
    
        from
            Cambridgeshire, EnglandFinally got my #iPhone12Pro today, who else got theirs? Great service from @EE once again too 😬📱 
- 
                
 Daryl 🏳️🌈🇬🇧 
    (@daryl_dickenson) reported 
    
        from
            Wimblington, England Daryl 🏳️🌈🇬🇧 
    (@daryl_dickenson) reported 
    
        from
            Wimblington, EnglandOh my 1st the internet goes on a nightly same time every day go extremely slow thanks @virginmedia and now @EE is only 3G can’t complain too much cod internet is not in my name and I’m with EE as a virtual customer 🥺 
- 
                
 Nigel Leaney 
    (@nleaney) reported 
    
        from
            Willingham, England Nigel Leaney 
    (@nleaney) reported 
    
        from
            Willingham, England@UKPowerNetworks short (7 minute) power outage experienced in CB245** @virginmedia service lost as well as @EE service too. I know the value of a UPS and while I recognise that residential broadband isn’t protected, I’m shocked that the EE mobile service was compromised. 
- 
                
 Munty 
    (@Liam_safe_hands) reported 
    
        from
            Cottenham, England Munty 
    (@Liam_safe_hands) reported 
    
        from
            Cottenham, EnglandGreat so @EE are putting my price plan up yet again, but cant even provide me with a 4G signal. Can't wait for my contract to run out. 
- 
                
 Scott Westron 
    (@ScottWestron) reported 
    
        from
            Cambridgeshire, England Scott Westron 
    (@ScottWestron) reported 
    
        from
            Cambridgeshire, EnglandI know I’ve said this before but I can’t say it enough. Every single interaction I have with @EE customer service is exemplary. I don’t know how they recruit or train but whatever their secret is, I wish every company would take a lead out of their book. 10/10 every time. 
- 
                
 Katie Conyard 
    (@KatieConyard) reported 
    
        from
            March, England Katie Conyard 
    (@KatieConyard) reported 
    
        from
            March, England@EE So disappointed in upgrade offers. No longer term customer loyalty with several phones. Previous prices quoted not noted on system and now prices nowhere near offers elsewhere from other providers. Time to move all accounts 🤨 
- 
                
 Jason #ThankYouNHS 
    (@HBeats4JessieJ) reported 
    
        from
            Cambridgeshire, England Jason #ThankYouNHS 
    (@HBeats4JessieJ) reported 
    
        from
            Cambridgeshire, EnglandWhy is my phone signal on @EE always so poor? Can only get 2 bars and it’s making the battery drain much quicker too 
- 
                
 Amy Carney 
    (@CrazyCarneys) reported 
    
        from
            Littleport, England Amy Carney 
    (@CrazyCarneys) reported 
    
        from
            Littleport, EnglandSo we’ve been with @EE for nearly 6 years since moving into Littleport near #ely it’s been crap, who would people suggest as contract up in March? 
- 
                
 Nigel Leaney 
    (@nleaney) reported 
    
        from
            Willingham, England Nigel Leaney 
    (@nleaney) reported 
    
        from
            Willingham, England@JoeBaguley What’s your 4G like when you lose power? Often when we have a powercut both the broadband and 4G signal dies too. I’m running a UPS but guess @virginmedia / @EE don’t protect their kit 🤔 
- 
                
 Phill Peck 
    (@StevePeckandson) reported 
    
        from
            Somersham, England Phill Peck 
    (@StevePeckandson) reported 
    
        from
            Somersham, England@EE is there a way I can get in touch with customer services if I don’t know the account phone number. I havnt pod my bill because I’d like to cancel the contract that is no longer use shut impossible to speak to someone 
- 
                
 Paul Worth 
    (@paulworth) reported 
    
        from
            Cambridgeshire, England Paul Worth 
    (@paulworth) reported 
    
        from
            Cambridgeshire, England@EE great work guys. Advertise an offer that closes at midnight tonight, then start a pre-planned maintenance outage at 2200. That’s quite a few sales scuppered I’ll wager. 
EE Issues Reports
Latest outage, problems and issue reports in social media:
- 
            
 🌈Adrian Taylor🏳️🌈🏴 
    (@AdrianTaylorGT) reported 🌈Adrian Taylor🏳️🌈🏴 
    (@AdrianTaylorGT) reported@EE Yes. Still can't get past login page. 
- 
            
 Rhianna Joseph #PrayForDemi ❤️ 
    (@rhianna_joseph) reported Rhianna Joseph #PrayForDemi ❤️ 
    (@rhianna_joseph) reported@EE how long does it take for a Pay As You Go SIM Card to cancel down due to inactivity? 
- 
            
 Jenny Summers 
    (@jennysummers89) reported Jenny Summers 
    (@jennysummers89) reported@EE Nobody is answering the phones for technical support. It's for a business sim. Just got a new sim for sim only after contract ended, but need to change the phone number. How do I get help with this? 
- 
            
 ola rutkowska 
    (@OlaOlarutkowska) reported ola rutkowska 
    (@OlaOlarutkowska) reported@EE Hi my Bt sports not working they said to speak to ee as it’s part of smart benefits 
- 
            
 OK 
    (@Valuee__) reported OK 
    (@Valuee__) reported@EE whats with the app its been down for a few days now.... 
- 
            
 Stanley Hamilton 
    (@stan_hamil) reported Stanley Hamilton 
    (@stan_hamil) reported@Three_Is_Broken Up to 465mbps with @EE 👍🏻 I’m so glad that I dumped the **** show that is @ThreeUKSupport 
- 
            
 sharon 
    (@_sharon_m_) reported sharon 
    (@_sharon_m_) reported@EE your wifi is being a bit 💩ty (pardon my French) It's been struggling at 2/3 signal strength for a few days now. It's become so unbearable, I have had to use my phone as a personal hotspot. Is there problems known? 
- 
            
 Walks 
    (@Azza201211) reported Walks 
    (@Azza201211) reported@EE A complaint was raised weeks ago, nothing has changed. Home broadband can't do anything as its with CAT. I get the same messages off you guys on here. I'm sick of it & we're looking into legal action against both yourselves and @OpenreachHelp 
- 
            
 Guillaume 
    (@guillaumephotos) reported Guillaume 
    (@guillaumephotos) reported@EE the number of that screenshot belongs to your network. What about shutting these scammers down ? 
- 
            
 Chloe 
    (@x_chloe456_x) reported Chloe 
    (@x_chloe456_x) reported@EE hi can I get some help with a phone issue.