EE outages and service status in Tower Hamlets, England

Problems in the last 24 hours in Tower Hamlets, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Tower Hamlets, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Tower Hamlets, England

The most recent EE outage reports came from the following cities: City of London, London, Hackney, City of Westminster, Poplar, Lambeth, Tower Hamlets, and Islington.

City	Problem Type	Report Time
City of London	E-mail	16 hours ago
London	Internet	17 hours ago
London	Wi-fi	2 days ago
Hackney	Internet	2 days ago
London	Phone	2 days ago
London	Phone	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Tower Hamlets, England

Latest outage, problems and issue reports in Tower Hamlets and nearby locations:

• 
  Alan Emrys 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@alanemrys) reported 1 minute ago from Poplar, England

  Dear @EE this morning was really not the morning to have an issue with you 4G & WiFi. #StressedOut

• 
  🍋 (@mouseldn) reported 2 minutes ago from London, England

  @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

• 
  Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported 7 minutes ago from London, England

  @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

• 
  Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported 12 minutes ago from London, England

  @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 17 minutes ago from Camberwell, England

  @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

• 
  Ayo (@ChocOnTour) reported 18 minutes ago from Hackney, England

  Can’t wait till this contract is over and I can change. How can a service be so unreliable? Do not use @EE in any capacity

• 
  Michael Buckley (@fuhirees) reported 19 minutes ago from Islington, England

  @EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.

• 
  Ayo (@ChocOnTour) reported 22 minutes ago from Hackney, England

  Another day, another day disconnecting from @EE WiFi. Wish it would have cut out when my nephew was making a purchase kmt

• 
  Jimmy Ellison (@JimmyEllison15) reported 31 minutes ago from London, England

  @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

• 
  Stephen Hines (@hines_stephen) reported 33 minutes ago from Hackney, England

  @EE I keep getting black Friday offers from you, but the best broadband speed you can currently do for me (in #London) is an embarrassingly slow 16Mb Will you hold the offer until you can do something decent speedwise?

• 
  Rory McCarron (@CyclingLawLDN) reported 34 minutes ago from London, England

  @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

• 
  Harry Bilbao (@harrybilbao) reported 35 minutes ago from Poplar, England

  @EE Thanks after spending about two hours waiting to chat to a customer service representative. I am completely shocked to see the horrible service provided by him. God forbid I was paying for a service.…. Oh… wait. I am!

• 
  David Oxley (@davidoxley1982) reported 37 minutes ago from Islington, England

  @EE are getting so bad with loyal customers..

• 
  Rajesh Dhulashia (@rajeshdhulashia) reported 45 minutes ago from London, England

  @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

• 
  mark garratt (@markjg65) reported 49 minutes ago from Camberwell, England

  @EE the mobile signal is very poor and sometimes non existent in SE24 currently

• 
  Jason Coppin (@jason_coppin) reported 50 minutes ago from London, England

  @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

• 
  Markus Mühlberger (@mmuehlberger) reported 51 minutes ago from London, England

  @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

• 
  John Robinson (@jr_svb) reported 56 minutes ago from Islington, England

  Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.

• 
  James Meredith (@Jamesmeredith) reported 56 minutes ago from Camberwell, England

  @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

• 
  ELN 🇧🇷🇯🇵🇮🇱🇬🇧 (@israel63) reported 57 minutes ago from Poplar, England

  @EE What stress is listing with EE customers service

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tony roberts (@trobbo38) reported 7 minutes ago

  @EE shocking customer service, shocking service

• 
  REALLY2 (@JimNewcomb10) reported 7 minutes ago

  @EE Awful experiences trying to downgrade an EE/BT Broadband/TV bundle by phone. They try to get u to sign up to extras u don’t want, saying that that’s the only bundles available; whilst advertising on line cheaper deals. When confronted they lowered price. But NO! Take care 🤮

• 
  Dani (@Danixkshb) reported 7 minutes ago

  @EE really poor experience at your Westwood Cross store — faulty repair, multiple visits, and poor service. Formal complaint raised. Can someone look into this?

• 
  Emma M (@EmmaMorgan2014) reported 8 minutes ago

  @EE what is going on today?! I can’t make calls yet looks like my signal is ok

• 
  Kenguin (@Kenguin34) reported 10 minutes ago

  @EE If I'd known about these charges, I would NOT have bothered with the upgrade!! Absolutely shocking!! An extra £40+ on top of an already extortionate service!!

• 
  James (@palmerzan587) reported 14 minutes ago

  @EE Absolutely awful service, left tonight without internet and told the issue might not be resolved until 17:30 tomorrow. Most reliable broadband…what a joke!

• 
  huw (@jonsie) reported 15 minutes ago

  @EE here's a great CX problem for you. I am not your customer. Your new customer has (hopefully accidentally) used my email account to register for your services, so I have 8 emails from you - including NOW and Netflix. And there is no easy way to tell you this!!!!!

• 
  Dave (@David_B235) reported 23 minutes ago

  Anyone else having issues with @EE Wi-fi my Internet has been off for over 2 hours having to use

• 
  Ozzy (@beardedhalalguy) reported 24 minutes ago

  @EE I have tried everything and nothing is working, I have tried to get in contact via many different ways and still no help. Please give me alternative option

• 
  Sebastiian Georg 🐎🤠✈️❤️‍🔥 (@SebastianGeorg_) reported 24 minutes ago

  Big @EE website down. Kmt