EE outages and service status in Romford, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Romford, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Apr 11, 9:34 AM GMT+1.
- Internet (68%)
- Phone (19%)
- E-mail (5%)
- Wi-fi (5%)
- Total Blackout (3%)
The latest reports from users having issues in Romford come from postal codes RM6 , RM5 and RM7 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Romford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Romford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 12: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Romford, England
The most recent EE outage reports came from the following cities: Hackney, Ilford, Romford, Poplar, Dagenham, Tower Hamlets, Waltham Forest, Leyton, Greenhithe, Newham, Gravesend, Woodford Green, Dartford, Grays, and Stratford.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Phone | 24 hours ago |
|
Ilford
|
Internet | 1 day ago |
|
Ilford
|
Internet | 3 days ago |
|
Romford
|
Internet | 3 days ago |
|
Romford
|
Wi-fi | 4 days ago |
|
Romford
|
Internet | 4 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
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Terri Shepherd (@telshep87) reported from Romford, England@EE nhs discount codes are not working for upgrades
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Alexis Raphael (@alexisraphael) reported from Hackney, England@EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .
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Paul 🚛💨😎 (@I_am_PBK) reported from Dartford, England@EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.
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Ayo (@Ayoolanaa) reported from Hackney, England@EE how do I make a formal complain for the service you guys provide? I’ve actually had enough now.
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Diana Vickers (@DianaVickers) reported from Hackney, EnglandYesterday I was mugged in London. Being a young woman without a phone in London is extremely unsafe. At first I didn’t have a phone because I was mugged and now I don’t because of @EE errors. You’ve made being a woman that bit harder today @EE
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Ayo (@Ayoolanaa) reported from Hackney, England@EE internet is absolutely, and I cannot stress this enough, the WORST broadband I have ever experienced. I can’t play a single game with lagging, why? Simply why?
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Vicky Lee (@luckylinkage) reported from Romford, England@EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?
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Ayo (@ChocOnTour) reported from Hackney, England@EE ‘We will send an engineer to come round and fix your internet’. Engineer comes round and says there’s no problem, another engineer comes and checks outside, says it fine. So why do I have no broadband? Don’t ever get EE broadband. Pathetic
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FatLee (@fatlee1989) reported from Basildon, England@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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Harry Bilbao (@harrybilbao) reported from Poplar, England@EE Thanks after spending about two hours waiting to chat to a customer service representative. I am completely shocked to see the horrible service provided by him. God forbid I was paying for a service.…. Oh… wait. I am!
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Phil (@feyipuk) reported from Erith, England@briavelsjon @EE That is literally what I did. I logged it with the the app and I tweeted it here. There was no signal in somewhere I'll likely go back too. Is it a dead spot? If I don't say anything, nothing will change. I really could log onto indoor WiFi where there was no signal? Whose?
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IanEastLondon (@ianeastlondon) reported from Poplar, England@beauchamp45 @EE Sounds awful. The last thing you both needed.
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PG (@PaulGrayburn) reported from Romford, England@Da_Stonerz @EE EE are terrible round this way. Every call I have drops.
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G R A Y B U R N (@PaulGrayburn) reported from Romford, England@EE Can’t stand these tweets when you let service in other areas go to **** for months and months and months #SlowSarcasticClap👏🏻
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Rehana (@2020blahblah) reported from Ilford, England@EE Hi. Please look into my DM tomorrow please regarding technical issue with EE perks website/reset password link not being sent to Me
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stephen beattie (@sbeattie87) reported from Romford, England@EE hey I am getting very bad internet signal, whats going on?
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Bigz (@MrBigz81) reported from Walthamstow, EnglandSo @DPDgroup_news have made it basically impossible to make a complaint with poor customer service in the UK @EE you guys should not use them this has been terrible #DPDIsTrash
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Jimmy (@OiRehBhaiii) reported from Ilford, EnglandI hope @EE compensates for the disruption in service. Its the 5th time this month alone
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AgentGrizzle ™ © (@AgentGrizzle) reported from Tottenham, EnglandHello @EE 👋 Just wondered, as a current customer on a soon to be expired Swappable Benefits plan with you, if I were to put my SIM card into a 5G enabled phone, would I gain access to 5G signal or would I still only have 4G access? (Hope this makes sense)
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Mr Elon (@William59287871) reported from Brentwood, England@EE Hi guy's, been trying to login to account, but unable to do that, spoke on phone twice ( to woman called Chelsea) promised to come back to me ( within 30minutes) ..but didn't happen , are your email servers down??
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Roberts (@AlanRob68902430) reported@EE Can you get it escalated ? I have an o2 sum and willing to terminate EE contract. Immediately and move to 02 who have undercut you anyway
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Daniel J Bailey (@imDJB) reportedHow I be paying @ee well over £100 for their full TV/Sport & Broadband service yet the HBO Max entitlement is only the basic version so I can’t view all the content. The two films I want to watch I now have to pay for via Amazon. What joke is this in this economy smh. Fix it plz!
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Jaymz Hatstand (@jaymz_hatstand) reported@EE our fibre broadband which we've had installed for a week, after over 2 months of waiting has gone down this evening. The website says we need an engineer and one can come out on Thursday 9th! We both work from home and require our connection for that. Can this be sorted?
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ALL WEDNESDAY RNT WE (@owlsfan4eva) reported@JPMIDB @EE Mines been down since about 10am, phoned em up and apparently I’ve got no data no calls or texts either and I’m on unlimited everything yet I can use Data without WiFi so there’s defo issues lol
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Surtsey (@SurtseyAna) reportedAre corporations dumb, or simply wind-up merchants? @EE You have 2-factor authentication on your website. What if you're trying to find out why your phone is not working?
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Deborah Sacks (@deborahsacks) reportedOddly, their chatbot still isn’t dealing with the issue! @bt_uk @EE
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Stephen Maddock (@stephenm68) reportedHey @EE As a longtime customer I’m very unimpressed with yr customer service to my Dad (93) You: - Made him move from BT -> EE - Told me you’d switch his DD over - Failed to do this so he missed 1st payment - Ignored his complaint & request for refund - Charged him a late fee!
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mumtaz khan (@nayah_2010) reported@EE worst customer service ever will never go with you again
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AfterAllaDatSurgeryYourStillUgly (@Number1KenBarb) reportedIs it just me or does @EE payment service never seem to work? Every month it’s the same issue and I have to call like it’s 2006 and spend 20 mins just paying my bill!
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Tony Crystal (@TonyCrystals) reported@chocoranges @EE Keep a record of everything, make a formal complaint. Ask for compensation. If they are not reasonable go to comms Ombudsman. I would say £25ph for inconvenience plus null payments during dispute is reasonable. Every email cost 1 hour. Phone calls by the minute rounding up. hth