EE outages and service status in Romford, England

Problems in the last 24 hours in Romford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Romford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Romford, England

The most recent EE outage reports came from the following cities: Romford, Southwark, Poplar, Ilford, Dagenham, Tower Hamlets, Enfield Town, City of London, Waltham Forest, Leyton, Hackney, Greenhithe, Newham, Gravesend, and Woodford Green.

City	Problem Type	Report Time
Romford	Internet	2 hours ago
Southwark	Wi-fi	2 days ago
Poplar	Internet	2 days ago
Ilford	Internet	3 days ago
Dagenham	Phone	4 days ago
Southwark	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 7 minutes ago from Bromley, England

  I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network

• 
  𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮 (@AndrewJLeslie) reported 7 minutes ago from City of London, England

  @EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?

• 
  PG (@PaulGrayburn) reported 8 minutes ago from Romford, England

  @Da_Stonerz @EE They don’t care mate, been a problem since 2020 and they still haven’t fixed it!

• 
  グラハム・スミス® (@BancoDePapa) reported 17 minutes ago from Tottenham, England

  @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

• 
  Shaik (@ahmed1_shaik) reported 24 minutes ago from Stratford, England

  @EE my wife passed away last two months back and i am not working but still I’ve paid my direct debit but this month i cant pay from the next month i can please call me 07951208182 to discuss if possible. Thanks

• 
  𝘈𝘮𝘪𝘵 K (@Amit_Mayfair) reported 26 minutes ago from Stratford, England

  @xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.

• 
  🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported 29 minutes ago from Aveley, England

  @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

• 
  Laura 💙 (@laura_day6) reported 31 minutes ago from Ilford, England

  @EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)

• 
  Diana Vickers (@DianaVickers) reported 35 minutes ago from Hackney, England

  Yesterday I was mugged in London. Being a young woman without a phone in London is extremely unsafe. At first I didn’t have a phone because I was mugged and now I don’t because of @EE errors. You’ve made being a woman that bit harder today @EE

• 
  Soccer Gambling Podcast (@SGPSoccer) reported 37 minutes ago from Grays, England

  A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

• 
  Matt Bond (@MattBondVocal) reported 39 minutes ago from Camberwell, England

  In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

• 
  Zarra Okumephuna, LLM. (@okumephuna) reported 41 minutes ago from Camberwell, England

  @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

• 
  Sandra Ryan *** (@soryan25) reported 41 minutes ago from East Ham, England

  @EE data would not work all day yesterday. Not the first time. In general on a daily basis, service is bad.please don't blame the storm. This is ongoing for a long time now. My phone continously cutting out and says no service. Mostly reliant on my home broadband for wifi calls!

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 42 minutes ago from Bromley, England

  @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

• 
  Karl Brocker (@THEMIND1972) reported 50 minutes ago from Stone, England

  @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

• 
  PG (@PaulGrayburn) reported 51 minutes ago from Romford, England

  The only good thing about this storm is that I’m getting a decent @ee signal.

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 54 minutes ago from Bromley, England

  Once again I’m having uploading issues with @VodafoneUK 4G data service. I’m sick of this, I’ll be pleased to go with @EE in November who I know are far more reliable than Vodafone ever could be. THREE times so far my upload has restarted using my mobile hotspot

• 
  Jimmy (@OiRehBhaiii) reported 54 minutes ago from Ilford, England

  I hope @EE compensates for the disruption in service. Its the 5th time this month alone

• 
  Sandra Ryan *** (@soryan25) reported 58 minutes ago from East Ham, England

  @EE please tell me why your service has been so bad over the last 12 months plus.. i rarely get more than 2 bars on my phone. Live in London E6 and whole area has shocking service. All day in Cambridge yesterday and only one bar. I have 3 phones on EE contracts and all the same.

• 
  PG (@PaulGrayburn) reported 60 minutes ago from Romford, England

  @Da_Stonerz @EE EE are terrible round this way. Every call I have drops.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hallie Mason (@Hallie912) reported 6 minutes ago

  @EE Help? Trying to top up our 4Gee wifi mini and it keeps saying “sorry! Please complete a captcha” but there’s no captcha?!

• 
  Phoenix Rahman (@Phoenixrahman) reported 8 minutes ago

  @EE will Apple Arcade be available as a standalone as a smart benefit or only as part of the full work plan for iPhone? I feel as a loyal customer, I feel that I’m not getting the best deal for loyalty.

• 
  𝕋𝕚𝕥𝕦𝕤 𝔸𝕟𝕕𝕣𝕠𝕞𝕖𝕕𝕠𝕟 💙 (@babydonutx) reported 10 minutes ago

  Just upgraded with @EE today and just found out that instead of 10gb I could have 40gb data for the same price and free delivery when Tina on customer services charged me!!! What the heck. That's another phone call I will have to make tomorrow. Call me @EE I need resolution.

• 
  CC (@Tink250608) reported 11 minutes ago

  @EE Just quotes my £200 to change a cracked camera screen! Walk down the road £25! 🤯

• 
  H is for Harp (@HarpSilver) reported 16 minutes ago

  @EE why is my 5g Pixel 4a 5g struggling to get even a H signal it's been like this for two days and yet my iPhone 12 is getting 5g no issues with O2 clearly you have signal problems in Edinburgh.

• 
  eve jones (@evejonesy) reported 19 minutes ago

  @EE Hi still having this issue intermittently. Was on the phone to one of your advisors but got cut off, tried to call back but no luck. I’m unable to use any data and WhatsApp just says connecting to network ?

• 
  Lisa (@Assam_in_china) reported 22 minutes ago

  @EE hello! 👋🏻 My phone has seemingly started waiting 12 hrs or so to give me voicemail notifications (well, I got a couple after I restarted which both times was ~12 hrs after a missed call). Is this an issue with the phone itself, or network? What can I try to fix it? 🙏🏻

• 
  just Julie (@Rocco76564224) reported 26 minutes ago

  @EE no signal again

• 
  Lin (@LinzieM79) reported 27 minutes ago

  @EE my signal keeps going, is this a problem with just me?

• 
  WKD (@WKDEN) reported 28 minutes ago

  @EE I need help