1. Home
  2. Companies
  3. EE
  4. Romford, England
EE

EE Outage Report in Romford, Greater London, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Romford come from postal codes RM6 and RM7 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Romford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Romford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at EE

EE is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Romford, England

The most recent EE outage reports came from the following cities: Southwark, Ilford, Tower Hamlets, Romford, Enfield Town, City of London, Waltham Forest, Leyton, Dagenham, Poplar, Hackney, Greenhithe, Newham, Gravesend, and Woodford Green.

CityProblem TypeReport Time
Southwark Internet 4 hours ago
Ilford Internet 5 hours ago
Tower Hamlets Phone 2 days ago
Romford Internet 2 days ago
Enfield Town Internet 3 days ago
City of London Phone 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Romford, England

Latest outage, problems and issue reports in Romford and nearby locations:

  • Paula_Griffin65
    Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported from Camberwell, England

    If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

  • dpmunn19
    daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • eatsruns
    Sarah (@eatsruns) reported from Hackney, England

    @DipakV88 @EE O2 is the only utility company that has held my loyalty since I moved to the UK 14 years ago. But I will admit, the network coverage in London can be patchy!

  • picklefork1965
    Tony Rumsey 🐓🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@picklefork1965) reported from Ilford, England

    @EE What a joke of a company, two hours spent on the chat trying to sort out an issue of a tablet upgrade, and being charged for two tablets. All I get is bullshit, by no marks, almost trying to insinuate its my fault. Not taking it laying down. 😡😡😡😡😡😡😡

  • sue_adams_
    Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • hanahawkins
    Hannah Hawkins (@hanahawkins) reported from Brentwood, England

    @EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for

  • Ayoolanaa
    Ayo (@Ayoolanaa) reported from Hackney, England

    @EE Definitely not well because of your internet issues. It has been a while and still no resolution. My full name and all those details will be in the DM already, I’m sure you are able to see that, Olivia.

  • rochanajackson
    Rochana Jackson (@rochanajackson) reported from Camberwell, England

    @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

  • feyipuk
    Phil (@feyipuk) reported from Crayford, England

    @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

  • Ayoolanaa
    Ayo (@Ayoolanaa) reported from Hackney, England

    @EE internet is absolutely, and I cannot stress this enough, the WORST broadband I have ever experienced. I can’t play a single game with lagging, why? Simply why?

  • Greenworks10
    Gardens East (@Greenworks10) reported from Enfield Lock, England

    @EE What's happened to your customer service??? I've rung countless times and can't get through, left messages that no one ever replies to. Very poor reception all of a sudden and need help!

  • marein_marein
    Marein Overbeeke (@marein_marein) reported from Bromley, England

    Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

  • Ayoolanaa
    Ayo (@Ayoolanaa) reported from Hackney, England

    @EE you’re back again with your nonsense. Why can I not go a day without my internet connection dropping? Why is your service so bad?

  • r1b1ker
    Mike (@r1b1ker) reported from Poplar, England

    @EE Hi. No, I was just pointing out some errors on your web page.

  • michaelbeverla1
    michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England

    Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

  • I_am_PBK
    Paul 🚛💨😎 (@I_am_PBK) reported from Dartford, England

    @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

  • alanemrys
    Alan Emrys 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@alanemrys) reported from Poplar, England

    Dear @EE this morning was really not the morning to have an issue with you 4G & WiFi. #StressedOut

  • Ayoolanaa
    Ayo (@Ayoolanaa) reported from Hackney, England

    @EE how do I make a formal complain for the service you guys provide? I’ve actually had enough now.

  • carterwebs
    Max Carter (@carterwebs) reported from Walthamstow, England

    @mrjamesob Remind me to move networks at upgrade time. Not that I’m going anywhere soon but still a really bad move @EE

  • agustin
    Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • endoplasmic_uk
    Mr Dunning McKruger (@endoplasmic_uk) reported

    As @ee are not answering support calls today, does anyone have experience of transferring an eSim to a new handset? This is Samsung not iPhone.

  • Tiffers1973
    Tiffers (@Tiffers1973) reported

    @EE any idea when your phone lines are back open that your answer phone message states will be back ready to help after 12?

  • endoplasmic_uk
    Mr Dunning McKruger (@endoplasmic_uk) reported

    Called @ee technical support and the recorded message said they are celebrating how wonderful their staff are so they can't answer my call. You can't make this up.

  • DogMooster
    Infinate Mooster Dog (@DogMooster) reported

    @CurlingThe @EE Make A Complaint You're going to get nowhere on here! No one cares

  • bodgeit1
    nigel (@bodgeit1) reported

    @EE so I have tried calling you from the advertised number on your website for a non EE customer and funny enough it doesn’t recognise my number and cuts the call off, I am not sure how to contact you as you have closed my account

  • thesamlewis
    Samuel Lewis (@thesamlewis) reported

    @EE We are experiencing Internet outages. Should we be expecting broadband issues?

  • PaulaJ1962
    Paula Knapman (@PaulaJ1962) reported

    @EE Good morning. ‘No Service’ on my iPhone since yesterday. I’m with EE. Please can you advise. Thank you.

  • eziemac21
    Euan (@eziemac21) reported

    @EE I wiped my data plan when i moved to a new iPhone. I can’t call as I don’t have a signal and your live chat hasn’t been on today. Wondering what I can do from here? Thanks

  • GrumpyOldDoc
    Donal (@GrumpyOldDoc) reported

    @endoplasmic_uk @EE If you have the new SIM is not just swop over and turn it on? My Samsung auto updates network settings if it's needed

  • LettleyPelly
    One team MUFC(NO ROOM FOR HATRED IN THIS WORLD ) (@LettleyPelly) reported

    @EE Seems your right and only my first day with ee so maybe time to cancel