EE Outage Report in Romford, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Romford come from postal codes RM1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Romford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Romford, Greater London, England
The most recent EE outage reports came from the following cities: Lewisham, London, Bermondsey, Tower Hamlets, Poplar, Loughton, Chingford, Southwark, Dagenham, Hackney, Leyton, Walthamstow, Deptford, Ilford and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Internet | |
| Lewisham |
Internet | |
| London |
Phone | |
| Bermondsey |
Internet | |
| London |
Internet | |
| Tower Hamlets |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE your pay and go price plan are overpriced and very expensive I mean 60GB for £30 is a rip off as with the smarty network price plan at £18 for unlimited everything!!!...
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE Hopefully one day this company can lower the cost of the pay and go price plans 60GB Of data at £30 is a very bad deal
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IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
@beauchamp45 @EE Sounds awful. The last thing you both needed.
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE Problem solved since this.
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
Dear @EE yiu got problems? Can't access voicemail.....
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FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
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Nicky Hanson
(@HansonNicky) reported
from
Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@_marktweets @EE Only problem with EE is the company over charge on pay & go I mean 60Gb of data for £30 is very expensive as where smarty is unlimited everything for £15
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE The problem with EE is that they pay and go price plans are a major rip off
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE Also this network (EE) has to improve the signal/coverage at my post code E178SN on 3&4&5G is rubbish for everyone in Walthamstow London
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE are there any outages or problems in Bromley? Internet down and has been most of the day.
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Louis Esner
(@louioo) reported
from
Enfield Lock, England
@EE I keep getting a notification from voicemail that I haven't activated my voicemail. I have recently (via EE website live chat) asked for my voicemail to be activated, which they confirmed they did. Could someone please help me as I currently have no voicemail #NoVoicemail
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS
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Adam Juniper
(@AdamJuniper) reported
from
Walthamstow, England
@EE Roughly how long is ‘shortly’ when referring to waiting for ‘a member of the team’ to ask about my returns pack for my old phone? (I’m guessing if I never get through I’ll still be charged for not returning the old phone?) (I know it’s over 20 mins...)
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Jonathan Morris
(@jmcomms) reported
from
Stratford, England
@markgosy @EE At least they have a pretty decent Wi-Fi service on the low level platforms, but it isn't ideal. I think there's soon going to be work on the Northern City Line (Drayton Park to Moorgate), starting perhaps with platforms and then the tunnels. Can't remember all the details.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ali Haider
(@velvetstate) reported
@EE Hi, I'm unable to login and manage my mobile account. I've tried both the app and the website but both seem to always constantly be down, haven't been able to login for over 2 months
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Anonymous
(@Anonymous311819) reported
@EE Thanks for the link- however, this is where I have encountered issues. Unfortunately, there is no clickable button under "Join EE", within the "Let's Chat" section.
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Chris Holt
(@chriswholt) reported
Added a third line to my @EE contract earlier this week for one of our kids. Phone arrived on Wednesday and still isn't working. Fair to say the customer experience hasn't met expectations. Assuming there are cooling off periods for issues like this.
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AMES
(@coolkitten29) reported
@EE why can’t you offer loyal customers like myself the same deals as new customers? That way you retain those loyal customers and in turn they bring you new ones. New customer- ipjone12 100gb unlimited calls +tezts £44pm no upfront .existing customer £65 a month . Not happy
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Ben Platt
(@benjiplatt) reported
@EE happy new year EE. Im having issues with my home EE broadband after a recent regrade. My only day off is Sunday and every time I ring it says it’s closed despite saying it’s open to 2000 on Sunday all over ER website. Is this right?
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.
(@caffein8edsoul) reported
@EE Hi. I was wondering if I could receive some support with my monthly payments. I have tried to set up a direct debit using my online account. However, for the past two months I have needed to pay the bill online myself. How can I change this please? Many thanks.
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p
(@Phil_t1983) reported
@EE Hi appreciate the reply. The text service is provided by fonix mobile and on their website you are list as an accredited partner! Why then are you unable to do anything about spam texts from them? Thanks
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Karen Frances
(@bristolboudicca) reported
I think @EE have been hacked or sold their customer details to someone dodgy. Haven’t had an EE account for years but have received an email and now a text saying that they can’t verify my billing details and to click on the link/go to EE to avoid a block on the account.
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Darren Todd
(@toddieyork) reported
@EE any chance of some proper customer support? Just been on with an agent and got a thanks for connecting message and a text saying case had been resolved... Agent had been investigating query and hadn't even responded. This is second interaction without anything being resolved
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steve nainby
(@ClosetChipmunk) reported
@EE Hi. I upgraded from pay as you go, to a sim only deal. My number was supposed to be transferred, but it hasn't happened. Can you help?