EE outages and service status in Romford, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 2 outage signals in the last 24 hours around Romford, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 12, 1:05 AM GMT+1.
- Internet (64%)
- Wi-fi (14%)
- Phone (14%)
- Total Blackout (7%)
The latest reports from users having issues in Romford come from postal codes RM6 , RM3 and RM1 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Romford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Romford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at EE
EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Romford, England
The most recent EE outage reports came from the following cities: Romford, Newham, Ilford, Dagenham, Woodford Green, Hackney, Waltham Forest, Waltham Abbey, Poplar, Tower Hamlets, Leyton, Greenhithe, and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Romford
|
Wi-fi | 12 hours ago |
|
Romford
|
Internet | 16 hours ago |
|
Newham
|
Internet | 1 day ago |
|
Romford
|
Phone | 2 days ago |
|
Ilford
|
Internet | 9 days ago |
|
Dagenham
|
Total Blackout | 12 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
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N1C-B🐻💙 (@Nic_B82) reported from Bexleyheath, England@EE do you do the same deal in store as well as phoning the customer services??
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Ayo (@ChocOnTour) reported from Hackney, EnglandAnother day, another day disconnecting from @EE WiFi. Wish it would have cut out when my nephew was making a purchase kmt
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mark (@taylor251073) reported from Stratford, England@EE how do I cancel my contract when my contract finishes,
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PG (@PaulGrayburn) reported from Romford, EnglandThe only good thing about this storm is that I’m getting a decent @ee signal.
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Sarah (@eatsruns) reported from Hackney, England@DipakV88 @EE O2 is the only utility company that has held my loyalty since I moved to the UK 14 years ago. But I will admit, the network coverage in London can be patchy!
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Sally-anne Cole (@mrsscole) reported from Bexleyheath, England@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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ELN 🇧🇷🇯🇵🇮🇱🇬🇧 (@israel63) reported from Poplar, England@EE What stress is listing with EE customers service
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Damian Holroyd (@DamianHolroyd) reported from Walthamstow, England@EE I’ve noticed that over the last 6months or so, network reception round the area I live has suddenly started dropping out, so much so I can barely make a call when I’m out. What has gone on? Can you fix it?
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Vicky Lee (@luckylinkage) reported from Romford, England@EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?
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Alexis Raphael (@alexisraphael) reported from Hackney, England@EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .
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Jimmy (@OiRehBhaiii) reported from Ilford, EnglandI hope @EE compensates for the disruption in service. Its the 5th time this month alone
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Nicky Hanson (@HansonNicky) reported from Basildon, England@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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Rehana (@2020blahblah) reported from Ilford, England@EE Hi. Please look into my DM tomorrow please regarding technical issue with EE perks website/reset password link not being sent to Me
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Mr Elon (@William59287871) reported from Brentwood, England@EE Hi guy's, been trying to login to account, but unable to do that, spoke on phone twice ( to woman called Chelsea) promised to come back to me ( within 30minutes) ..but didn't happen , are your email servers down??
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Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England@EE The problem with EE is that they pay and go price plans are a major rip off
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Rizwan Ahmed (@RizKundi) reported from Blackheath, England@EE I am at Silvertown London E16 and your internet service is terrible since this weekend
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Simon Platman (@simonplatman) reported from Hackney, England@EE So.... @EE say they’re working on the prob. (Pretty much what they told me 10 yrs ago) I told them that it was BS. Not heard a peep from them — over 24hrs later! Appalling phone service matched w/ appalling customer service. Well, I suppose they’re consistent... @ThanetCouncil
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James Shanks (@Jashanks79) reported from Hackney, EnglandOrders an iPhone 14 pro max upgrade from @EE on the phone after a beyond woeful retail store experience. Told it would be delivered today. Now told it’s not and no idea when. That’s a day off wasted. Thanks EE for reminding me of woeful service.
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Simon Archer (@BelvedereVicar) reported from Crayford, England@minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.
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𝘈𝘮𝘪𝘵 K (@Amit_Mayfair) reported from Stratford, England@xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lynda Hull (@lyndannh) reported@ee This is an emergency. I have tried the link in the text you sent, the app and your website. Nothing is working.
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R (@RoopM83) reported@EE broadband status in WD19 Watford area...when will issue be resolved
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kevvo h (@KevinHind4) reported@EE hi. Since fitting my new EE broadband hub my landline won't work. I cannot get a dial tone? Could you please help? Regards Kevin
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Micky Jones (@MickyJones_) reported@EE I got it done on the website eventually. The app is still down
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Oldpuddle (@Oldpuddle) reported@EE and @HBO - if you offer a free trial to customers then don't charge people for it when they sign up. We even called customer services and lo and behold - we get charged. Terrible behaviour.
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Ade-Olusegun (@OlusegunAdekun4) reported@EE Has anyone else had @EE send contract terms after sign‑up, ignore service issues, and then hit your credit file? Because this whole experience feels like a masterclass in how not to treat customers.
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Erin Louise Hunt 🪬 (@erinlouisehunt) reported@EE You could’ve kept me as a customer with a new phone for another 2 years but I’m tempted to go elsewhere just purely because that is highly annoying and extremely misleading!
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Jac Dee 🇺🇦 (@Jacsplace3) reportedStill no home internet connection from @EE On Thursday at 14:45 they said it will be back on within the hour. A further call they said by the evening. Friday they said it will be back on in 4-6 hours. It's now Saturday. Are customer service colleagues encouraged to tell untruths?
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Sandie Scrivens (@SandieScrivens) reported@EE I have had an online chat followed by a long phone call and each time, I am back a further step and my bill has gone up instead of down. I have raised an online complaint so hopefully someone will find out what is going on.
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Neil Davis (@neiltheshaker) reported@EE you sent me an order confirmation email and a plan confirmation email last Friday but apparently my order didn’t complete. Still not responded to my complaint about this and your previous response on here was also dreadful. UK’s best mobile network? Absolutely unbelievable!