EE Outage Report in Romford, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Romford come from postal codes RM6 and RM7.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Romford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Romford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Romford, Greater London, England
The most recent EE outage reports came from the following cities: City of London, London, Hackney, Stanford-le-Hope, Beckenham, Barking, Ilford, Romford, Southwark, Waltham Forest, Coldblow, Poplar, Erith, Chigwell and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Romford, England
Latest outage, problems and issue reports in Romford and nearby locations:
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Danny Whitebread
(@WhitebreadDanny) reported
from
Camberwell, England
.@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
@minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.
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Emyr Glyn Rees
(@emirrelevant) reported
from
Tottenham, England
. @EE I’ve been requesting a call back from your business support for over a month but getting nothing. Call in, I get an answer phone saying try later. Currently paying over the odds because contract is up and you have no interest in helping me. Call me, please.
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Tottenham, England
Hello @EE 👋 Just wondered, as a current customer on a soon to be expired Swappable Benefits plan with you, if I were to put my SIM card into a 5G enabled phone, would I gain access to 5G signal or would I still only have 4G access? (Hope this makes sense)
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!
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James Gill
(@JamesGillComedy) reported
from
Bromley, England
Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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PapaQ69
(@AddicksGlenn69) reported
from
Eltham, England
@EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.
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Emyr Glyn Rees
(@emirrelevant) reported
from
Tottenham, England
@davechaps @EE Bruv. They are ***************, and about £45 a month too much from me. Business customer too. Idiots.
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Emyr Glyn Rees
(@emirrelevant) reported
from
Hackney, England
@EE Live chat rarely connects - please direct me to the WhatsApp chat support please.
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.
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Ace
(@acetrigger) reported
from
Walthamstow, England
@EE hi can someone help me. I was at the final stage of upgrade and the phone cut out.
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Hugo Slime
(@HugoSlime) reported
from
Walthamstow, England
So after 3 of @EE #broadband "quality" assurance team break their appointments with no apologies with one lying about trying to phone late, the fourth says reason for poor service is my @Sonos equipment. So I have to live without sounds for 24hrs. #ee #badcustomerservice
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Billy
(@billyscott31) reported
from
City of London, England
@EE Had the same problem yesterday morning. So far so good today. What was this caused by?
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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𝕂𝕚𝕣𝕤𝕥𝕪
(@custard71) reported
from
Tottenham, England
@EE my internet is down 🥺🥺🥺
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Izzie 💙
(@Cfsuperstarsmum) reported
@EE Wow. Just had your message saying my bill is going up by £10.38 a month! I already pay you £60+ a month. Safe to say you have lost a loyal customer. What a disgrace. #ee #pricerises #ripoff
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Gillian Mackay
(@Gillianmackay) reported
@EE That’s a massive price increase #EE and by the responses it looks like I won’t be the only one leaving at the end of the contract. Tried customer services - nice but no help at all. #Shocking
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Adz
(@AdlaneLcfc) reported
@EE I have called many times and spoke to the team they just say there’s no time frame, and to make a complaint if u wish which I have and haven’t heard back, YOUR BACK OFFICE IS INCOMPETENT
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LyndseyTeming-Amoako
(@TheOriginal69) reported
@EE is there anyone working in customer services today??
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Paul Curry
(@Paulc2nd) reported
@mbison22 @EE Cancel the direct debit. If enough people do that and refuse to pay they will have to do something. They cannot take everyone to court.
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Sarah Cracknell
(@sarah_cracknell) reported
@EE your customer service is terrible… #goodbye
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Duer_80z
(@80zDuer) reported
@EE This price hike is robbery. Especially in these unprecedented times. If @EE won’t help us out what are we supposed to do. Maybe I turn my back on the contract just like they have. So what you take me to court?
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Paul Curry
(@Paulc2nd) reported
@80zDuer @EE Cancel the direct debit. If enough people do that and refuse to pay they will have to do something. They cannot take everyone to court.
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𝓂 𝒶 𝓎 𝒶 𝓇
(@brysatra) reported
@EE Need to contact you re my account. Online account not recognising my email address. Telephone service not recognising my mobile number so won't put me through to anyone. This is ridiculous.
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gooner237
(@gooner237) reported
@EE Had a complete outage on 4G on one of our 4g routers in Exeter from 14:50 to around 14:59 postcode is EX4 3DJ Have there been any mast issues there?