EE Outage Report in Erith, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Erith come from postal codes DA8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Erith, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Erith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Erith, Greater London, England
The most recent EE outage reports came from the following cities: Islington, London, Hackney, Ilford, Waltham Forest, City of London, Stanford-le-Hope, Beckenham, Croydon, Barking, Romford, Southwark, Coldblow, Poplar and West Wickham.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Erith, England
Latest outage, problems and issue reports in Erith and nearby locations:
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@EE I need help with an upgrade being charged more than it should be!
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Felicia Thandie
(@Felicia_Thandie) reported
from
Camberwell, England
@EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt
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Abigail K
(@abikatldn) reported
from
Bromley, England
According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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Brad
(@bradders2203) reported
from
East Ham, England
@Ofcom I really need help with an issues that has been going on with @EE fir months now. I have been paying for a server e that is barely working in my area and not been offered any part of my bill money back even when I’ve asked. I have had to resort to moving networks....
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Matt Lawley
(@mattlawley703) reported
from
Croydon, England
@EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls
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mark garratt
(@markjg65) reported
from
Camberwell, England
@EE the mobile signal is very poor and sometimes non existent in SE24 currently
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Radh
(@radhthefirst) reported
from
East Ham, England
@EE Hi Jo, I didn't no. Am currently on a SIM only with yous, phone was bought as a PAYG. If I try using My EE, it advises me that the phone isn't linked to my phone number. It asks me to call in, but cust service desk just redirect to the website.
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Michael Wilkinson
(@ThatMichaelW) reported
from
Camberwell, England
From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
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Brad
(@bradders2203) reported
from
East Ham, England
@EE so I’ve just spoken to one of your representatives, seemed like she couldn’t give a flying **** about my continuing issues with your services! Off to @VodafoneUK it is #nonetwork #ripoff #avoid #byebye
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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KatyHughes🖤
(@KatyJaneHughes) reported
from
Poplar, England
@EE hi , I am looking to upgrade could someone help me please Thanks
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Callum
(@Callum_Walker96) reported
from
City of London, England
@EE how do I cancel my rolling contract
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Samantha-Jay Clegg
(@07samanthajay) reported
from
Walthamstow, England
@EE I can’t set up a direct debit for my bill because when I log in it says I’m not the account holder! please help!!
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Claire Champion
(@Champion3Claire) reported
from
Bromley, England
@EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou
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Steve Nightingale
(@nightingalesj) reported
from
Billericay, England
@EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Mulqueen
(@MichaelMulqueen) reported
@EE I can't use your Android-formatted website to report a problem with your network in my area if, each time I detail the problem, the website can't submit my completed details and I need to start from scratch again. Any chance of a fix?
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Fanybygaslight
(@fanybygaslight) reported
@EE I'm trying to get some help with sim card issue, can't do it on chat, need a convo. I need my phone for work tomorrow so need to get this sorted tonight. Please, can someone help me with this?
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Ayo
(@Ayoolanaa) reported
from
Hackney, England
@EE internet is absolutely, and I cannot stress this enough, the WORST broadband I have ever experienced. I can’t play a single game with lagging, why? Simply why?
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Sean Maddocks
(@SeanMaddocks13) reported
Hi @EE just wondering if you're going to give me some money back on my contract due to lack of signal nearly everywhere I go
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Mark for Democracy.
(@Markpettitt5) reported
@EE As long as you don't go through plusnet who has disconnected my old network and they still have not sent me the sim card. Was promised it on Tuesday but all bullshit, I can't even use my phone or receive calls. This is one way for you to get a bad name.
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Sean
(@Sean00725942) reported
@EE It seems as though a glitch in your system has cancelled my ps5 order made yesterday and cash already out my bank. Can this get sorted ASAP. I called multiple times and the systems were down last night to check and resolve
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Mark Willis 🔶😷
(@AylesburySting) reported
Dear @EE is there a problem with your service is West London, Harrow to be precise, my data service is really poor today?
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Fanybygaslight
(@fanybygaslight) reported
@EE I need to talk to someone over an issue with unlocking a phone. I have 2 sim cards and need the phones for work, at the moment I have no service and cannot get this sorted by chat. Need a convo. Tonight!
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Honeypot
(@Honeypo34014809) reported
@EE Hi is@your gifting dating down at the moment or is it just me?
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Mrs Smith
(@KS2016M) reported
@EE Dear Peter Thank you for your message, the person I spoke could not resolve the issue and she said that she will post out a letter as to how to escalate this to the ombudsman. I am waiting for the letter and will contact the ombudsman. Kind regards Kanchanmala Smith