EE Outage Report in Erith, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Erith, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Erith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at EE
EE is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Erith, Greater London, England
The most recent EE outage reports came from the following cities: Romford, London, Hackney, Bexleyheath, Croydon, Southwark, Newham, Dagenham, Dartford, Waltham Forest, City of London, Bromley, Islington, Ilford and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Romford |
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| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
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| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Erith, England
Latest outage, problems and issue reports in Erith and nearby locations:
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Lochlann
(@Lochlanndg) reported
from
Stratford, England
Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
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David Moritz
(@davidmoritz) reported
from
Camberwell, England
Well your customer service is like your service @ThreeUK. I’m off to @ee
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Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same
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itsmenaaz
(@naazalii) reported
from
Poplar, England
@EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G
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SfH
(@simonfromharlow) reported
from
Stratford, England
@vicgoddard I have long suspected that @EE withhold automatic carrier ‘over network’ updates to handsets that they’d like to nudge you to upgrade
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KG
(@kerem6okce) reported
from
Hackney, England
He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.
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David Oxley
(@davidoxley1982) reported
from
Islington, England
@EE are getting so bad with loyal customers..
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Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
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Surabhi Nanda
(@NandaSurabhi) reported
from
Ilford, England
@MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿
(@Mr_Unique_Voice) reported
from
London, England
@EE I never got a reply to my message about sponsorship
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itsmenaaz
(@naazalii) reported
from
Poplar, England
@EE I called up and they said there was problems with my area. They will solve it it’s been 24 months now and there had been times where they have compensated me. However majority of the time I have been given false promises and been lead on
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Tom Wynne
(@twynne) reported
from
Poplar, England
@EE please confirm when you’ll resolve the issues in KT6. This has been ongoing for over 4 weeks already with the services barely usable in that location. Last update from the service status now shows several more weeks minimum, which is not acceptable.
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Ross Perry
(@Ross7Perry) reported
from
Poplar, England
@EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect
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🧘🏾♀️
(@bukkushan) reported
from
Croydon, England
@EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas
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Surabhi Nanda
(@NandaSurabhi) reported
from
Ilford, England
@EE APPALLED by your service - your courier delivers a parcel to another address and you don’t trust your customer to say they have not received it and not willing to help the customer #CustomerExperience #EE
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John Robinson
(@jr_svb) reported
from
Islington, England
Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Stanley Hamilton
(@stan_hamil) reported
@Three_Is_Broken Up to 465mbps with @EE 👍🏻 I’m so glad that I dumped the **** show that is @ThreeUKSupport
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sharon
(@_sharon_m_) reported
@EE your wifi is being a bit 💩ty (pardon my French) It's been struggling at 2/3 signal strength for a few days now. It's become so unbearable, I have had to use my phone as a personal hotspot. Is there problems known?
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JD
(@JDgawa1) reported
@chris200191 @EE Pre ordered myself. Have the 20 ultra. Its good but no amazing although I've had Androids since iPhone 3gs so its never a big change. Only upgraded cause it worked out cheaper p/m
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OK
(@Valuee__) reported
@EE whats with the app its been down for a few days now....
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JFKKARZ
(@jfkkarz) reported
@EE Hi been trying to contact for the last hour, via phone, but you can not deal with the volume, and chat is not working... Unacceptable, so I will be canceling my contract.
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Kevin C. Zapotero
(@Czapotero) reported
@EE very poor customer service! How can I not be allow to speak to anyone??
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Lyndsay 🍑
(@FizzyPeachesx) reported
I bought a brand new Samsung S20+ in December with @EE which is faulty as the screen is flashing, I called to get it replaced, only to be told I'm out of the 30 day window for replacements. How can such an expensive item have such a short warranty time? Such awful service.
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Rida Aziz
(@Rida_Aziz11) reported
@EE I’ve been having signal issues for the last two months and even after receiving an email saying the issue has been fixed, I’m still not receiving signal.
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Graeme Stickings
(@Stickings90) reported
@EE @ViXenTallulah86 I am having exactly the same problem. I have even tried logging on via a browser and still can log in to my mobile account. This is my third tweet on this subject.
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Becca Morgan
(@Becca_Cooper88) reported
@EE I got a new sim on Tuesday but it still isn’t active, tried calling support but line was busy and it disconnected me.