EE Outage Report in Erith, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Erith, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Erith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at EE
EE is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Erith, Greater London, England
The most recent EE outage reports came from the following cities: London, Dagenham, Hackney, Croydon, Ilford, City of London, Enfield Town, Harringay, Southwark, Waltham Forest, Newham, Beckenham, Romford, Bexleyheath and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
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| Dagenham |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Erith, England
Latest outage, problems and issue reports in Erith and nearby locations:
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Zarra Okumephuna, LLM.
(@okumephuna) reported
from
Camberwell, England
@MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!
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Shannon/Sharon
(@duffshan) reported
from
Camberwell, England
@LisaMarie130790 @EE I’m having the same issue can someone please contact me?
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Matt Bond
(@MattBondVocal) reported
from
Camberwell, England
In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.
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𝘈𝘮𝘪𝘵 K
(@Amit_Mayfair) reported
from
Stratford, England
@xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed
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Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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PG
(@PaulGrayburn) reported
from
Romford, England
The only good thing about this storm is that I’m getting a decent @ee signal.
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PG
(@PaulGrayburn) reported
from
Romford, England
@Da_Stonerz @EE They don’t care mate, been a problem since 2020 and they still haven’t fixed it!
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✌🏻Gary aka Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK
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✌🏻Gary aka Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network
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Diana Vickers
(@DianaVickers) reported
from
Hackney, England
Yesterday I was mugged in London. Being a young woman without a phone in London is extremely unsafe. At first I didn’t have a phone because I was mugged and now I don’t because of @EE errors. You’ve made being a woman that bit harder today @EE
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Sandra Ryan ***
(@soryan25) reported
from
East Ham, England
@EE please tell me why your service has been so bad over the last 12 months plus.. i rarely get more than 2 bars on my phone. Live in London E6 and whole area has shocking service. All day in Cambridge yesterday and only one bar. I have 3 phones on EE contracts and all the same.
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Sandra Ryan ***
(@soryan25) reported
from
East Ham, England
@EE data would not work all day yesterday. Not the first time. In general on a daily basis, service is bad.please don't blame the storm. This is ongoing for a long time now. My phone continously cutting out and says no service. Mostly reliant on my home broadband for wifi calls!
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PG
(@PaulGrayburn) reported
from
Romford, England
@Da_Stonerz @EE EE are terrible round this way. Every call I have drops.
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮
(@AndrewJLeslie) reported
from
City of London, England
@EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?
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Jimmy
(@OiRehBhaiii) reported
from
Ilford, England
I hope @EE compensates for the disruption in service. Its the 5th time this month alone
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🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob)
(@WoWnut) reported
from
Aveley, England
@EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.
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Laura 💙
(@laura_day6) reported
from
Ilford, England
@EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Nicholls
(@MePeterNicholls) reported
@EE I took my contract out not even 2 months ago! I’m sorry but that is a poor excuse. It’s unethical in my view. We’ve all taken a hit, it’s not fair for you to charge near 4% MORE than inflation!
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Patrick Kenny
(@patches_89) reported
Hey @EE this absurd 14% hike in the prices, does it come with an opt out of your contract, feel like if you want to put up the prices to whatever you want then the consumer should have the right to terminate
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Wasilah
(@theesowoman) reported
from
City of Kingston upon Hull, England
@EE Is it strange you said goodnight and suddenly there is a down time???
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Moco
(@Weremoco) reported
@Deaky93 @EE Oh, heck no. Contracts are not a cheap way of buying a phone. I’d reccomend the apple upgrade programme rather than a network contract for the iPhone. Free applecare and a new phone every year, plus no network lockin on your handset! Or just buy outright.
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Paul
(@d2cko) reported
@lrobbo89 @EE @ian_muirhead You can leave early if you no longer get signal where you live. I did it a couple of years ago with 3
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Andy Leather
(@asleather) reported
@RichardJMurphy I received the same from @EE. This is on top of the several text messages from them promising to call, which never happens. I’ve been overcharged for over 18 months which apparently is my fault. Marvellous organisation
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Joshua Allerton
(@JoshuaTAllerton) reported
Imagine raising your prices by 14.4% and expecting customer loyalty. That's the @EE dream.
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Sofía P
(@SofaP20) reported
@EE hi, why is your mobile data service down in London and when are you planning to restore it?
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Carly
(@CorruptionSick) reported
@edevans2 @EE I believe you have 30 days to cancel from when they notify you of price increase. According to Citizens Advice. Hope this helps.
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Peter Nicholls
(@MePeterNicholls) reported
@EE People are being asked to keep wage demands down. But where are the people telling companies to keep price rises down? If everyone did what your going, infjation next March would be 14.4% and you’d be asking for 19%!