EE Outage Report in City of London, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (27%)
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Total Blackout (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near City of London, Greater London, England
The most recent EE outage reports came from the following cities: London, Borehamwood, Islington, Tower Hamlets, Croydon, Southwark, Hackney, Lewisham, Mitcham, Enfield Town, Camden Town, Palmers Green, Bermondsey, Wandsworth and Walthamstow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Borehamwood |
Wi-fi | |
| Islington |
Internet | |
| London |
Phone | |
| Tower Hamlets |
Wi-fi | |
| Croydon |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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chè
(@chereeesh_) reported
from
Crayford, England
Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE
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Niki Hutchinson
(@nikihutchinson) reported
from
Wandsworth, England
Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed
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Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙
(@r1k1n) reported
from
Brentford, England
@EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik
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PG
(@PaulGrayburn) reported
from
Romford, England
The only good thing about this storm is that I’m getting a decent @ee signal.
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Lee Robertson FCSI FRSA
(@leerobertson64) reported
from
Camberwell, England
@danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎
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Connor
(@connorlol) reported
from
Paddington, England
@EE hi, are there issues around Paddington/Bayswater (W2)? I have only been getting one bar of signal over last few days. Thanks
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?
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Matt Bond
(@MattBondVocal) reported
from
Camberwell, England
In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.
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𝘈𝘮𝘪𝘵 K
(@Amit_Mayfair) reported
from
Stratford, England
@xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.
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Diana Vickers
(@DianaVickers) reported
from
Hackney, England
Yesterday I was mugged in London. Being a young woman without a phone in London is extremely unsafe. At first I didn’t have a phone because I was mugged and now I don’t because of @EE errors. You’ve made being a woman that bit harder today @EE
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Connor
(@connorlol) reported
from
Paddington, England
@EE hi, I have bought a bt sport monthly pass from the add-on section of the ee app. Does that mean I can cancel at any time? Ta
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Sandra Ryan ***
(@soryan25) reported
from
East Ham, England
@EE data would not work all day yesterday. Not the first time. In general on a daily basis, service is bad.please don't blame the storm. This is ongoing for a long time now. My phone continously cutting out and says no service. Mostly reliant on my home broadband for wifi calls!
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Steve Fisher
(@221Sociopath) reported
from
Brentford, England
I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE
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Irma Grace
(@IrmaGrace26) reported
from
Camden Town, England
My new iphone 13 pro max touch screen is not working properly. I had to wait 28 days for this phone as well @EE
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Zarra Okumephuna, LLM.
(@okumephuna) reported
from
Camberwell, England
@MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!
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Teresa Walsh ●
(@teresaspost) reported
from
Merton, England
@EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???
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Sandra Ryan ***
(@soryan25) reported
from
East Ham, England
@EE please tell me why your service has been so bad over the last 12 months plus.. i rarely get more than 2 bars on my phone. Live in London E6 and whole area has shocking service. All day in Cambridge yesterday and only one bar. I have 3 phones on EE contracts and all the same.
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Shannon/Sharon
(@duffshan) reported
from
Camberwell, England
@LisaMarie130790 @EE I’m having the same issue can someone please contact me?
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Laura 💙
(@laura_day6) reported
from
Ilford, England
@EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Gillingham
(@GemmaGillingha1) reported
@EE another day another day of being let down by you. Still no internet. No engineer, no call as promised. Disgraceful @MarcAllera what is going on?
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Mårïę 🏴
(@Marief2408) reported
@EE How about you cancel the awful buried alive advert! It’s triggering for so many people and in very poor taste! Very bad advertising!
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Mark Lawson Design 〓〓
(@MLawsonDesign) reported
What on earth was @EE thinking approving the awful disturbing buried alive tv ad? Horrific.
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Miss Popcorn🍿💙🦁🇬🇧 #MissSparkleDesigns ⭐ 🐰❤🐻
(@zamp69wall) reported
@BGW6719 @EE Thank you. It's not bad manners by staff, all been polite, but getting nowhere fast, it's inefficiency and being told different things by different people. I could scream
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Danielle
(@Danielle267) reported
@EE DPD have been unable to deliver my new phone today due to the address not being on the parcel however it is showing up on my order. They won’t help and have instructed me to speak to yourselves, please can you help?
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Marqs Rmp
(@marques1192) reported
@EE I'm sick of paying this **** fckg service. Fix your fckg antennas. And stop marketing yourself as the best network. The only best you are, is fckg with people's wallets. And i don't want any help. I want what i pay for. It's a fckg city centre. (NEWCASTLE UNDER LYME) THIEVES!
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Howard
(@howardgunn) reported
@EE This was landlines and broadband. Engineer had been a few days earlier and "fixed" broadband drop out issue. Now we notice no landline at all and slow broadband
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Geebz
(@Geebz14) reported
@manxtelecom have charged me over £60 for using my mobile in the UK for 1 day. Hello @EE I’m your newest customer!
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Cameron Brewster
(@CarBoyCam) reported
@EE It’s ok, I got to the bottom of it. I was having issues at the weekend, which were resolved by the helpful Stevie over the phone. A colleague of yours before her though sent out a new SIM and it was activated when dispatched which I wasn’t told would be the case.
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Iain
(@iggysqueeze) reported
@EE Phone signal been down since beginning off September in SN9 5AF. Really disappointing service EE..