EE Outage Report in City of London, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in City of London, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at EE
EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near City of London, Greater London, England
The most recent EE outage reports came from the following cities: Belsize Park, London, City of Westminster, Southwark, Camden Town, Enfield Town, Borehamwood, Croydon, Islington, Streatham, Hackney, Hampstead, Poplar, Orpington and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| Belsize Park |
Phone | |
| London |
Total Blackout | |
| London |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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mark garratt
(@markjg65) reported
from
Camberwell, England
@EE the mobile signal is very poor and sometimes non existent in SE24 currently
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Samantha-Jay Clegg
(@07samanthajay) reported
from
Walthamstow, England
@EE I can’t set up a direct debit for my bill because when I log in it says I’m not the account holder! please help!!
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...
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Callum
(@Callum_Walker96) reported
from
City of London, England
@EE how do I cancel my rolling contract
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Gareth Wyn
(@garethwyn70) reported
from
Lambeth, England
Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.
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Richard Knights
(@dknights) reported
from
Wandsworth, England
@EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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KatyHughes🖤
(@KatyJaneHughes) reported
from
Poplar, England
@EE hi , I am looking to upgrade could someone help me please Thanks
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Abigail K
(@abikatldn) reported
from
Bromley, England
According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
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Luis Andrés
(@Luis_AndresM) reported
from
Richmond, England
@EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best
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Andy Whent
(@andywhent) reported
from
Enfield Lock, England
@EE Wifi router. I have been sent a brand new router in case that was the issue and had a technician come out. It was fine and then recently has been so slow but when I check the status there is a known problem in my area.
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James
(@jfkent93) reported
from
Wandsworth, England
Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@EE Is online chat not working
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
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Anit
(@anit3) reported
from
Brentford, England
@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
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Anit
(@anit3) reported
from
Brentford, England
Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
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Anit
(@anit3) reported
from
Brentford, England
@EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremy Murfitt
(@EiSjrm) reported
@EE Loughborough - very helpful staff and can’t fault the customer service especially as they have sorted out something which my fault
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🇵🇸The Recusant🚩✊🎗🍀🕊⚖💚🌍💙🏥😷🌈
(@Bliadhnaichean) reported
@VincentRowlatt "Funny" you should mention that, I got a Text on my Old Mobile(still going on PAYG, for answering the Main Door from the Entryphone) from @EE, stating that as of 15/1/23 there will be changes to their Service, so Internet is ONLY available via Wi-Fi ! 😱 🤔 ☹
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giles carter
(@welshgiles) reported
@EE why is nobody on your team able to help me reinstate mobile data on my phone whilst I'm here in Spain? It stopped working 3 days ago and dealing with your employees on chat has been beyond painful and totally pointless to date.
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Abdul Hai
(@AbdulHai23) reported
Hi @ee after gettina text I ordered a new SIM. I am a T-Mobile customer. When will my SIM arrive? Will my credit transfer? Can I use my current SIM whilst waiting for the new one? Can you check the address it has been sent to?
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Rob F
(@robfallows88) reported
@EE Can you as the chat function in the app is terrible.
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giles carter
(@welshgiles) reported
@EE Hi EE I'm in Spain and unable to use mobile data for the last 3 days. I am traveling to a port today without sat Nov I'd normally have. Nobody on your team seems able to fix it. Why is that?
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SpiderBite
(@KarlHaze) reported
@nofixedrange @EE Well personally I get 30% discount, so the contract usually costs about £200 more than buying from apple direct but I have a 2 year plan included, EE are quite generous for existing customer discounts.
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Karen Parry
(@KP_Automotive) reported
@EE …. At a loss with your customer service. You add a new line to my account, take unauthorised money and will not sort the issue. How hard can it be to sort?
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Jane kelly
(@Janekelly25) reported
@EE I was advised by #BT to move to you a few months ago but your wifi provision seems similar to theirs - very poor. What service do you offer?
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O.V
(@Yorkshireguy24) reported
There saying to contact @EE when it's not anything to do with my phone provider. They just need to change my phone number so I can change my password, or give me an automated password so I can log into my main account, absolutely stupid @TikTokSupport what part of I can't access