EE outages and service status in City of London, England

Problems in the last 24 hours in City of London, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near City of London, England

The most recent EE outage reports came from the following cities: London, City of London, and City of Westminster.

City	Problem Type	Report Time
London	Total Blackout	17 hours ago
London	Phone	18 hours ago
London	Phone	1 day ago
London	Internet	1 day ago
London	Phone	1 day ago
London	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

• 
  Life of Nads (@life_of_nads) reported 4 minutes ago from Islington, England

  @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

• 
  Ari Gork (@arigork) reported 6 minutes ago from City of London, England

  @EE Possible network issues making and receiving calls in London area.

• 
  Trevor Benton (@TrevBenton79) reported 9 minutes ago from City of London, England

  @EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice

• 
  John (@SaffaJohn) reported 10 minutes ago from City of London, England

  @EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.

• 
  Jason Miller (@sparkyjm1974) reported 21 minutes ago from City of London, England

  @EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.

• 
  Tomasz Rykała (@tomaszrykala) reported 24 minutes ago from London, England

  @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

• 
  Yusif Ali (@yusif0ali) reported 27 minutes ago from London, England

  @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

• 
  Callum (@Callum_Walker96) reported 31 minutes ago from City of London, England

  @EE how do I cancel my rolling contract

• 
  Tony L (@TBone1170) reported 34 minutes ago from London, England

  @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

• 
  Salima Chitalya Mitha (@sxcmitha) reported 37 minutes ago from Islington, England

  @EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.

• 
  GreenBadgeTaxi #SupportLondon (@GreenBadgeE1) reported 39 minutes ago from City of London, England

  @EE @bt_uk Why is there no mobile Internet or Reception on THE STRAND in London. I am struggling to take payment as On CAB PAYMENR SYSTEM which has EE sim in it. Many drivers facing issue with the Mast there will resolve this soon been owing since few months now

• 
  Kevin Newman (@KevinWNewman) reported 39 minutes ago from London, England

  @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

• 
  Michael Snasdell (@MichaelSnasdell) reported 43 minutes ago from London, England

  Thanks to the guys and girls of the @ee customer support team. Thanks for all your help this evening unlocking my old phone. Not back customer service for a customer who left 18 months ago. But I'll be back soon.

• 
  David Nunn (@mrdavidnunn) reported 51 minutes ago from London, England

  @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

• 
  The Hon. (@Star_Stef) reported 55 minutes ago from London, England

  @EE @LNonno_ I've been having the same issue for 3 days now.

• 
  Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported 55 minutes ago from London, England

  @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

• 
  pip 🕳️ (@philford) reported 55 minutes ago from Islington, England

  @enterjamesment @keeforelli @EE It's awful here too and has been for days.

• 
  Jason Starman QBE 💙 (@starmanuk) reported 55 minutes ago from London, England

  @EE I'm currently receiving no service in southeast London. Is there an outage?

• 
  IanEastLondon (@ianeastlondon) reported 56 minutes ago from City of London, England

  I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.

• 
  Paul Dunne (@ThemoonIHATEYOU) reported 58 minutes ago from London, England

  @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sabawoon Zazai (@Sabawoonzazai) reported 4 minutes ago

  @EE can someone please check why is my network down I for over an hour ?

• 
  BamBamMK2 (@Williams91898) reported 5 minutes ago

  @EE Day 2 of little to no signal 😤😤

• 
  Tanya Ho (@tho78450) reported 7 minutes ago

  @gary_mutimer @EE Total con. What's the use of being hassled by Plusnet to move to fibre broadband and getting a copper speed. Rank customer service. After five calls (three of which the call was cut) the adviser refuses to repeat their name and eventually tells me "complain online" HOW???

• 
  Hazard Hyena (@hazardhyena) reported 8 minutes ago

  @TheBeardedNardo @EE Honestly this is very poor business practices as a company and makes even me question how legitimate as a company you are you should be prioritizing your customers over anything else and working with them to find a solution this is poor business practices

• 
  WimpingEgo (@WimpingEgo) reported 10 minutes ago

  @EE At what stage of the order would I get a set up/ connection date please. @virginmedia have let me down far to many times so looking to switch to a new ISP

• 
  Rach 🇪🇺 (@MsVespertilio) reported 11 minutes ago

  @EE kind of poor service the ONLY way to get help is via the chat service who haven’t actually solved an issue despite assuring me they had. You’re delivering expensive kit to a house I don’t own. Bravo!

• 
  Bryce Lawrence (@ScrumMachine) reported 12 minutes ago

  @EE @SuzJamieson Has it occurred to EE that people don’t have time to sit holding on in the vain hope that someone might speak to them? I binned EE years ago because they were awful and expensive

• 
  Jan Thomson (@JanThomson1) reported 13 minutes ago

  @Ph1ltheee @EE That really sucks.

• 
  Stanley_Peacorp (@Stanley_Peacorp) reported 13 minutes ago

  @EE Is it true that you are on the fastest broadband deal that you can never go down to a lower speed, hence cheaper deal? I was told this by one of your staff.

• 
  Vizique (@Vizique) reported 16 minutes ago

  @Daveyboy33i @EE £250?!! Bro got a Terrabit network?!