EE Outage Report in City of London, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in City of London come from postal codes EC4R and EC4N.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in City of London, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near City of London, Greater London, England
The most recent EE outage reports came from the following cities: Southwark, Islington, Woodford Green, London, Camden Town, Bushey, Hammersmith, Ealing, Dartford, Hackney, Croydon, Worcester Park, City of London, Newham and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Steve Norris
(@stevejnorris) reported
from
Lambeth, England
@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
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Tom Wynne
(@twynne) reported
from
Poplar, England
@EE please confirm when you’ll resolve the issues in KT6. This has been ongoing for over 4 weeks already with the services barely usable in that location. Last update from the service status now shows several more weeks minimum, which is not acceptable.
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🧘🏾♀️
(@bukkushan) reported
from
Croydon, England
@EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too
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Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿
(@Mr_Unique_Voice) reported
from
London, England
@EE I never got a reply to my message about sponsorship
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David Oxley
(@davidoxley1982) reported
from
Islington, England
@EE are getting so bad with loyal customers..
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Surabhi Nanda
(@NandaSurabhi) reported
from
Ilford, England
@EE APPALLED by your service - your courier delivers a parcel to another address and you don’t trust your customer to say they have not received it and not willing to help the customer #CustomerExperience #EE
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
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SfH
(@simonfromharlow) reported
from
Stratford, England
@vicgoddard I have long suspected that @EE withhold automatic carrier ‘over network’ updates to handsets that they’d like to nudge you to upgrade
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Lord Panache
(@RicciQueens) reported
from
Wandsworth, England
@EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.
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Karen Smith
(@KarenSm68145774) reported
from
Camberwell, England
@EE worse customer services - called 3 times throughout the day with no answer - held on for 30 minutes each call ! Sending back my broken EE tv box and cancelling subscription for broadband and box !
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itsmenaaz
(@naazalii) reported
from
Poplar, England
@EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G
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Ross Perry
(@Ross7Perry) reported
from
Poplar, England
@EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect
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Surabhi Nanda
(@NandaSurabhi) reported
from
Ilford, England
@MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@bluemoonstar @ThreeUK Three are awful in London. @EE are v good
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED
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David Moritz
(@davidmoritz) reported
from
Camberwell, England
Well your customer service is like your service @ThreeUK. I’m off to @ee
EE Issues Reports
Latest outage, problems and issue reports in social media:
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GemLou1878
(@GLou1878) reported
@EE Its an ongoing issue where I contact use, something will be sorted then within weeks its back to bad service. Got booster as well so doubt it gets any better
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Adrian
(@SICKLTD) reported
@EE EE you don't help anybody but yourself my delivery never arrived it was sent back to @EE
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Michael Rudloff
(@michael_rudloff) reported
@EE @RobBradbrook The fact that no one could have predicted a CPI of over 5% doesn’t mean you couldn’t work on customer retention. Common sense should kick in that some raises are just bonkers and clearly made ‘because you can’. My plan INCREASES by an amount that other providers charge per year.
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Shaz !!!!!
(@Shazzy080585) reported
@EE I’m being trying to get someone for help all afternoon and nothing
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Kevin Jolliffe
(@KevinJolliffe) reported
@EE Hi, I’m out of contract next month on my Apple Watch and I’ve never actually been able to use data on it so I’m just going to cancel it to save some money
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RB | DRONE | CINEMA
(@RobBradbrook) reported
@michael_rudloff @EE You clearly have enough money to sponsor the BAFTAs and claim to be the biggest and best phone company you could use some of that money so you don’t have to pass costs on to customers i think now is a bad time to increase prices by such a huge margin given the current climate.
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Shaz !!!!!
(@Shazzy080585) reported
@EE need help ASAP
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Shaz !!!!!
(@Shazzy080585) reported
@EE can please have some help
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Chloe Raccoon
(@ChloeRaccoon) reported
Had the fun error on my phone on @ee on Friday - 4G data, "No voice service available"
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PutinIsAWanker 🇺🇦
(@PutinWanker) reported
@EE If you're the best network in the UK? How come my signal strength has dropped 70% in the last 2 years?? #EE