EE

EE Outage Report in City of London, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in City of London, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in City of London, Greater London, England 05/14/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (23%)

    Phone (23%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near City of London, Greater London, England

The most recent EE outage reports came from the following cities: London, Poplar, Dagenham, Hackney, Fulham, City of Westminster, Woolwich, Leyton, Ealing, Islington, Tower Hamlets, Hendon, Northolt, Wembley and Enfield Town.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomPoplar Internet
United KingdomDagenham Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

  • warrenmcgrath1 Warren (@warrenmcgrath1) reported from Bromley, England

    @EE are there any outages or problems in Bromley? Internet down and has been most of the day.

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia have the worst customer service I know of... @EE & @SkyHelpTeam are SO much better. I messaged Virgin at 10:30 on Thursday, as a very longstanding customer & waited over an hour for them on the phone before giving up. At 5:30pm Friday, they still have not replied!

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

  • GreyWolfDesignz Alex 🇬🇧 🇩🇪 (@GreyWolfDesignz) reported from Barnet, England

    @EE Are you guys blocking @BTP 61016 as trying to report a issue and it reports error 28

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @dmills87 @EE I agree with you, they should really support quick transfer!

  • MrNickSwan Nick Swan (@MrNickSwan) reported from Richmond, England

    @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

  • WhitebreadDanny Danny Whitebread (@WhitebreadDanny) reported from Camberwell, England

    .@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @EE your pay and go price plan are overpriced and very expensive I mean 60GB for £30 is a rip off as with the smarty network price plan at £18 for unlimited everything!!!...

  • JamieSenitt Jamie (@JamieSenitt) reported from Kingston upon Thames, England

    @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

  • warrenmcgrath1 Warren (@warrenmcgrath1) reported from Bromley, England

    @EE Problem solved since this.

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

  • jimmyb01 Jimmy (@jimmyb01) reported from Merton, England

    @EE is MyEE down? Can’t log in on app or website

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • welsh_girlie me (@welsh_girlie) reported

    @EE I have recently swapped to your network and the coverage within my house is terrible. I have turned on Wi-fi calling but this drops too. Can you help to boost the signal in any way?

  • braddels Brad Mace ™ (@braddels) reported

    @EE since upgrading my Apple Watch plan I can’t use the data. Re-added the data plan on the app but it created a new number which I’ve now had to cancel and you still want to charge me for. How do I add the data plan for the number I’m paying for and not add a totally new line?

  • MarkJennings77 Mark Jennings (@MarkJennings77) reported

    @EE You have cut off a sim card with my phone number for my company, and we are being treated extremely badly in trying to retrieve a pac code to get our number ported !!! How can you help now ???

  • michaeljw_97 Michael Williamson (@michaeljw_97) reported

    @EE May I ask what time they’re open as the number isn’t working. I’m not ringing from an EE phone. Is that the problem?

  • AndyRobey420 Andy Robey (@AndyRobey420) reported

    @EE guys need your help

  • LilPenguinZz andrea (@LilPenguinZz) reported

    @EE Bit confused as I registered interest the first time and never got emails etc or hen the PS5 came into stock so will I definitely be contacted

  • ChallengerWSM Jason Smith 🚴‍♂️🏃‍♂️ (@ChallengerWSM) reported

    Quite a sad day after being a customer with @EE & Orange for 22 years, but poor broadband has forced me to move on, no call to try & persuade or questioning for moving? V.Sad. 6-8mbs has never been great…..& £31pm for it too so bring on the 200MB 🎉🤩

  • HelenBu31950801 Helen Buckley (@HelenBu31950801) reported

    @EE And today to top it all lve had a letter from EE asking me to send my device back and to help me there is some 'handy packaging' enclosed. Except it wasn't. 🥺

  • DavidHolmes22 David Holmes (@DavidHolmes22) reported

    @EE You cancelled my EE broadband installation for the second time despite me calling at 4:48pm and saying they will be at mine by 6pm. I had to wait 3 weeks for another appointment now I have to wait 8 more days. Horrible customer service

  • LancashireFood Linzi Barrow (@LancashireFood) reported

    @EE I think you have problem on your billing system automatic top up. Saying my cc expired when it's not ?! Worked fine previously