EE Outage Report in City of London, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in City of London, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near City of London, Greater London, England
The most recent EE outage reports came from the following cities: Southwark, Islington, London, Newham, Croydon, Thames Ditton, Charlton, Hackney, Tower Hamlets, Lewisham, Hampstead, Ealing, Camden Town, Enfield Town and Fulham.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
Total Blackout | ||
Internet | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near City of London, England
Latest outage, problems and issue reports in City of London and nearby locations:
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N1C-B🐻💙 (@Nic_B82) reported from Bexleyheath, England
@EE do you do the same deal in store as well as phoning the customer services??
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Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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Doug (@dougmortonagain) reported from Ealing, England
@EE I was, but the signal seems to be back now. Thanks anyway!
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Depraved Acid (@DepravedAcid) reported from Hounslow, England
@EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.
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Craig McRae (@craig_mcrae) reported from Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Lady Vix Seaxman (@VixSeaman) reported from Richmond, England
Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬
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mark (@taylor251073) reported from Stratford, England
@EE how do I cancel my contract when my contract finishes,
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Yusif Ali (@yusif0ali) reported from London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Rory McCarron (@CyclingLawLDN) reported from London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Chloe Driver (@Chloe_Driver) reported from Borehamwood, England
@EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee
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Ari Gork (@arigork) reported from Camden Town, England
@VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?
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Damian Holroyd (@DamianHolroyd) reported from Walthamstow, England
@EE I’ve noticed that over the last 6months or so, network reception round the area I live has suddenly started dropping out, so much so I can barely make a call when I’m out. What has gone on? Can you fix it?
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Doug (@dougmortonagain) reported from Ealing, England
@EE Hi, the issue has returned. I have no service again.
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Chloe Driver (@Chloe_Driver) reported from Borehamwood, England
Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice
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Ari Gork (@arigork) reported from Camden Town, England
@EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?
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lauren (@wanderlaurst) reported from Wandsworth, England
@ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile
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Ari Gork (@arigork) reported from Camden Town, England
@EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.
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Huw (@huwkan) reported from Poplar, England
@EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2
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Jonathan Kelly (@JKBartsHeart) reported from Kensington, England
@calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do
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Doug (@dougmortonagain) reported from Ealing, England
@EE hi, I have no signal in W5, is there a fault?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dawn Williams (Dixon (@IndianDawn) reported
@EE WOW!!!,absolutely appalling customer service,business customer for 20yrs+ & unable to fulfill an order made on 12/12 !!!told just have to wait???!!!we've waited & been let down,disgusted!!!
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Krishan chavda (@ChavdaKrishan) reported
@EE can i get some help regarding my account? I have dm’d already. Others messaging you after me are getting replies. Help?
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@malabell1966 (@malabell1966) reported
@EE is there a chat service ? Want to talk without having to call
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Steve Carter (@SteveCa54578453) reported
@EE Hello, currently experiencing issues with our broadband and internet, the smart hub has a continual flashing blue light, I have tried disconnecting all wires and plugs and re installing but to no avail. The smart hub has been flashing blue all evening. Please help?
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Georgie Bingham (@georgiebingham) reported
Hey @EE we’ve had no mobile broadband since Christmas Day, while we finally got acknowledgment there’s an outage last night - can you give us a steer on when it’s going to come back? There’s some Christmas movie stuff we need to do…
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Gareth Hull (@gaz679) reported
@EE your Wi-Fi is the worst!! I’ve left sky broadband for you. The signal drops out randomly! Had so much trouble with other Wi-Fi components in my house which wasn’t a problem before! Absolutely DOGSHIT!!
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Paddy Singh UTV 👉🏽🦁👈🏽 (@Paddy33Singh) reported
@chestnut0108 @EE I reset my password and seems to have fixed it for now but don’t know what the initial issue was
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Pervlens 🇺🇦 (@pervlens) reported
@EE Give me decent reception! I’ve been a customer for years and I’m fed up of broken calls. Most of which are for work. You sold 5G as the best yet. It isn’t.
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jax ✨ (@unit2509) reported
@EE i got a ps5 on contract two weeks ago and it’s completely stopped working !!!! i’ve even just purchased a brand new power cable from amazon and it’s still not working !!!
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Champion (@ChampionSinghC) reported
@EE you send all these texts as soon as a human lands in another country to take their pants down! You charge for the nose for a substandard service in #singapore my roaming didn’t work, my incoming calls didn’t works and I’m expected to pay my bill! Not happening . Contact me!!