Is EE having an outage in City of London, Greater London, England?

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

 No problems detected at EE

EE in City of London, Greater London, England problems in the last 24 hours

EE Outage Chart in City of London, Greater London, England

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Most Reported Problems:

  • Internet (41.56%)
  • Phone (37.50%)
  • Total Blackout (8.13%)
  • Wi-fi (5.63%)
  • E-mail (5.31%)
  • TV (1.88%)

EE Outage Map Near City of London, Greater London, England

EE in City of London, Greater London, England Comments

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EE Issues Reports Near City of London, Greater London, England

Latest outage, problems and issue reports in City of London, Greater London, England and nearby locations:
  • arigork Ari Gork (@arigork) reported from City of London, England

    @DazzlerSDC @EE @EEHelpdesk You lucky. Have never managed to get conference calling working via the phones native feature.

  • arigork Ari Gork (@arigork) reported from City of London, England

    @EE Possible network issues making and receiving calls in London area.

  • arigork Ari Gork (@arigork) reported from City of London, England

    @DazzlerSDC @EE @EEHelpdesk They don’t support this feature. I’m also baffled as we not in the 19th century anymore :)

  • jacksneddon_0 Jacksneddon (@jacksneddon_0) reported from Wandsworth, England

    Hey @EE I wonder if you could help me my 4g on my Samsung s8 does not seem to connect properly when I use it is there a way to fix this issue

  • cfcc76670af1430 Theo (@cfcc76670af1430) reported from Croydon, England

    @EE don't show no loyalty or appreciation to its customers, been with you guys for how many years now no issues with DD yet you can't honour a price for a Galaxy Watch, shocking. When I upgrade I'll be drastically reducing my price plan, cheers smh

  • rafandrews raphael andrews (@rafandrews) reported from City of London, England

    @EE OMG I just realised I am OVER 40.( I have too lie down and take a pill or 3).Richard EGrant is a old guy.

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Is there a problem with the network. My messages are not being sent and not being in sync with the people I am messaging.

  • MichaelSnasdell Michael Snasdell (@MichaelSnasdell) reported from London, England

    Thanks to the guys and girls of the @ee customer support team. Thanks for all your help this evening unlocking my old phone. Not back customer service for a customer who left 18 months ago. But I'll be back soon.

  • MichaelSnasdell Michael Snasdell (@MichaelSnasdell) reported from London, England

    @EE Hi there, it was about 12-14 months ago now. Received one reply promising it would be sent to me but never was. Would love if I could get it asap though. Thank you

  • Mazi Mazi (@Mazi) reported from Islington, England

    Hi @EE can I ask why your reception is so bad in Farringdon area, all around the station, compared to other operators!

  • TwisBeats Mr. Twisted (@TwisBeats) reported from Poplar, England

    Am I the only prick that gets a phone call once a month from @EE trying to sell me shit I honestly don’t need and tell them that every time they call, although I do tell them to stop calling but they clearly don’t listen to that either.

  • pepperjw PepperJohnPepper (@pepperjw) reported from Walthamstow, England

    @EE ...... you have the best network ....allegedly ..... but unfortunately this does not extend to customer services!!!

  • NunoEd Nuno Lopes (@NunoEd) reported from Lambeth, England

    At least @EE excellent customer service is quick to sort this mess out 🤗 fingers cross for OpenReach’s next visit 😅

  • SaraCNelson Sara Nelson (@SaraCNelson) reported from Lambeth, England

    .@EE I'm asking that you expedite this process and get an engineer to my property by Saturday at the absolute latest. This is an essential service I cannot do without.

  • SaraCNelson Sara Nelson (@SaraCNelson) reported from Lambeth, England

    .@EE given that I a) often work from home b) need broadband in order to camera monitor a very sick pet when I am not there, this is completely unacceptable. Essentially, I've given up a perfectly adequate service and am now left to wait 4 days without any access at all. 2/3

  • SaraCNelson Sara Nelson (@SaraCNelson) reported from Lambeth, England

    .@EE completely dismayed by your service. Having switched from @SkyUK I was assured it would be a seamless swap over with no need to wait in for engineers. I now have no internet and no hope to see an engineer before the 4th... 1/3

  • SaraCNelson Sara Nelson (@SaraCNelson) reported from Lambeth, England

    @EE completely dismayed by your service. Having switched from @SkyUK I was assured it would be a seamless swap over with no need to wait in for engineers. I now have no internet and no hope to see an engineer before the 4th... 1/3

  • leshill28 les hill (@leshill28) reported from Poplar, England

    @EE I was on the phone to technical support and then the phone bombed out and now I’ve no signal to get signal support😡😡😡😡

  • WhatIMightThink farrah jaufuraully (@WhatIMightThink) reported from Croydon, England

    @_inexcelsisdeo @EE QUICK, it's working now, I just managed to log on and gift my other account. @ee, it was down all late last night saying there were tech difficulties.

  • chunkydave37 Dave Metcalf (@chunkydave37) reported from Poplar, England

    @EE I really would like someone to contact me tomorrow if possible - been trying to get help for days on the website, the messenger service is not good! Can someone help pls

  • an0key Luke Sheldrick (@an0key) reported from London, England

    Have to say hats off to @EE worked remotely today. Mostly remote sessions in weird places today. Tethered to the iPad Pro on the way home to watch films. No issue at all. @ThreeUK on the second line couldn’t even sync email for most of it.

  • DeanoGsy Dean De La Mare (@DeanoGsy) reported from Wandsworth, England

    @EE I have just tried to cancel an EE contract at EE Victoria Station. It seems impossible to do this online or by phone. The lady in the store was rude and obnoxious when I explained this. How do I cancel a contract! @EE So frustrating!!!

  • GlenS1974 Glen Shackel (@GlenS1974) reported from Merton, England

    So after perservering with @ee and the useless website, now get an email saying the phone they said was in stock when I ordered is now out of stock and to phone to arrange an alternative. No. Cancel order methinks

  • Lupus_Gurl Official Lupus Girl (@Lupus_Gurl) reported from Wandsworth, England

    @EE are you having internet issues. My internet on my phone is down I can only get connection via Wi-Fi. I can still make calls...

  • Manu_K121 Manu K (@Manu_K121) reported from Richmond, England

    Recieved an email yesterday from @EE for a PAC code which I never even requested! Called @EE and updated them. Now I just recieved another call from 08000798100 discussing my situation. Something is not right, serious concerns on security here

  • Manu_K121 Manu K (@Manu_K121) reported from Richmond, England

    Recieved an email from @EE for a pic code which I never even requested! Called @EE an updated them. Now I just recieved another call from 08000798100 discussing my situation. Something is not right, serious concerns on security here

  • mrchrisjohn Christopher John (@mrchrisjohn) reported from Barnet, England

    @EE I believe the issue is already at a higher level so you will not be to do anyting - Just drawing attention to your company's continual failings

  • mrchrisjohn Christopher John (@mrchrisjohn) reported from Barnet, England

    What a joke @EE is - Deliberately avoiding a Subject Access Request (SAR) - Two letters requesting and they are still sending complaint responses with no reference to the SAR @Ofcom

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @AuntyMartin @O2 @EE I haven’t needed to use their customer service once. What I have used for four months is their seemlessly perfect 4G all over the UK, Spain and Ireland.

  • Maybank1970 Gareth Maybank (@Maybank1970) reported from London, England

    @EE Nope. I see something that says For Service Enq’, and another that says For Technical Enq, but nothing that actuates anything. Thinking it’s best if I write in via snail mail. 😡

  • A_L_REID ALRII (@A_L_REID) reported from Islington, England

    @EE signal is utter **** shite even in some parts of central London and this is the crap you’re funnelling money into KYS

  • physiorichmond Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @EE Hi problems with a mobile phone delivery to local EE store that was supposed to arrive today and I’ve just had an email suggesting it won’t arrive for 2 weeks please help

  • physiorichmond Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @EE ordered an upgrade yesterday that was supposed to arrive in local store today and now showing no arrival date when I track it please help

  • tommypalm Tommy Palmer (@tommypalm) reported from Walthamstow, England

    @chriswb @EE Three. They’ve been decent enough for me but the coverage in London can be ******* awful. I’ll have no internet and my GF who is on EE will be totally fine.

  • consumer_active David (@consumer_active) reported from Lambeth, England

    @EE If the Customer Service team were doing their job, I wouldn't have to resort to social media. I'm perfectly capable of calling/visiting/emailing individual stores, what I asked for at the outset, which you've chosen to ignore, is direction to a store with stock. Easy enough.

  • foysoltanvir Foyy (@foysoltanvir) reported from Ilford, England

    Stay away from @ThreeUK worst network and customer service! Cancelled my contract with no termination fee but they still charged me and now taking weeks just to refund because it’s going through investigation! #stayaway worth the extra money to use @EE

  • hanaoor Hana Oor (@hanaoor) reported from Camden Town, England

    @EE I had a call today from. 02080899451 an unrecognisable number. I also had 2 text messages from 'Rich Buffet' about free bitcoins. Number not shown - just Rich Buffet - so I can't block them. How can YOU help me to avoid such comms. STOP will not work as there is not a number.

  • SoeursdeLuxe Jasmine & Kirsty (@SoeursdeLuxe) reported from Hackney, England

    @EE It’s happened both at home and at my office, I have full (ish) signal, I’ve tried resetting my network settings but it still doesn’t let me ring anyone, call anyone back or even try to ring EE

  • RealMartinCee Martin Cee ⚒ (@RealMartinCee) reported from Crayford, England

    @gcurryphotos @O2 @EE Exactly Graham. The signal where i live is far superior as well.

  • AngieSomerside Angie Somers (@AngieSomerside) reported from Camberwell, England

    @EE Shame your customer service is so poor #weekswithoutaphone #CustomerService

  • Beige29 Dark_Beige (@Beige29) reported from Merton, England

    @EE Yeah you have an awful selection of channels

  • jamesgibbins James Gibbins (@jamesgibbins) reported from Walthamstow, England

    @EE I've DMd you but considering other EE employees have decided to not bother replying to their emails, and this has been an issue for months, I'm not too confident.

  • jamesgibbins James Gibbins (@jamesgibbins) reported from Walthamstow, England

    @EE Still no resolution to the issue where, since EE 33.0 settings, I'm unable to get mobile data through a signal booster. This has been the case for months now. Such a joke, no longer getting replies from EE on this topic either. It's like they don't care..

  • dave_norris Dave Norris (@dave_norris) reported from Camden Town, England

    @EE This whole phone upgrade has been a farce & a car crash from start to (not yet) finished & @DPD_UK are the worst delivery service in Europe

  • dave_norris Dave Norris (@dave_norris) reported from Camden Town, England

    Just adding to todays complaints about @DPD_UK & their appalling customer service. Couldn’t deliver a parcel on Friday to my work address due to ‘a traffic incident nearby’-today they can’t deliver to my home address due to ‘a traffic incident nearby’. @EE you need a new courier

  • AngieSomerside Angie Somers (@AngieSomerside) reported from London, England

    @EE this must go down as the worst example of customer service ever. Moving to @vodaphoneuk as soon as my contract is up for all 4 family phones #poorservice #CustomerService #EE #HappyChristmas

  • sparksofben Ben Jack (@sparksofben) reported from Victoria, England

    Why is Victoria Station such a piss poor location to get any signal @EE

  • MamaSylla5 Mama Barry (@MamaSylla5) reported from Hackney, England

    @EE since yesterday my line has no reception , keep saying searching .i can’t & not receive calls. Could you please help . Thx

  • seantnash Sean Nash (@seantnash) reported from Enfield Lock, England

    Wow @EE just had a REALLY rude call off your EE broadband sales rep. Even if I was considering switching to you I definitely wouldn’t after that call!

  • gob_bee Esther S (@gob_bee) reported from Walthamstow, England

    @EE need to speak to customer service/complaints manager. NOT call centre supervisor. Loosing will to live after 5months of nonsense.

EE Issues Reports

Latest outage, problems and issue reports in social media:
  • Budandblossom Bud and Blossom (@Budandblossom) reported

    @EE So the saga continues. Now my phoneline has been cut off a week early. Can @EE get anything right. Very poor customer service. I will be demanding a refund if I get charged this is totally unacceptable.

  • Yorkiejohn42 John Mitchell (@Yorkiejohn42) reported

    @WetWipesCoD @EE Thanks for the heads up!! The customer service has been fine but the Internet service has been impossible to live with,

  • aymb51 Aym (@aymb51) reported

    @coffeemadman @EE Avoid Free it's the weakest network in France

  • paulfs68 Paul Frewin-Smith (@paulfs68) reported

    @EE Whilst I thank you for the reply, it’ll be pointless, I’ll yet again explain the problem you will again tell me to go into airplane mode turn off & on etc change from Auto Network to Manual select EE all to no avail - still won’t help that EE cannot cope with demand!

  • MangoHark Just call me Mang (@MangoHark) reported

    @EE lost everything in a fire. Need connection in such torrid times; Sky could not help and suggested cancelling for the duration. EE gave every family member 20 gig of data free to "help you over the first month of this difficult period and we are happy to help going forward".

  • The_Tinymayhem Tinymayhem (@The_Tinymayhem) reported

    @EE yeah still doesn't work my Underground WIFI even after the restart from your side. Once I put in the password and click accept it just cuts off my phone to my homepage.

  • JacksonSazzle21 Sarah (@JacksonSazzle21) reported

    @EE So live chat is busy and when I get into it and ask about a delivery query it says it can’t help.

  • Komodofan Leon Everton (@Komodofan) reported

    @coffeemadman @EE Yeah it's one of those weird things the English networks can't fix. I remember it only because it's been on Watchdog quite a few times over the years. As It used to cost quite a lot of money I. E. International roaming fees.

  • carriesparkle Carrie Dunn (@carriesparkle) reported

    @EE No, it tells me to contact customer services.

  • nicli01 Nicola Anderson (@nicli01) reported

    Landing in Faro and hearing @ee is 'shit' for service and being able to provide service whilst waiting to get off the aeroplane #personal @MarcAllera