EE

EE Outage Report in City of London, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in City of London, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in City of London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in City of London, Greater London, England 08/08/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near City of London, Greater London, England

The most recent EE outage reports came from the following cities: City of Westminster, Chingford, London, Finchley, Islington, Acton, Southwark, Bermondsey, Newham, Croydon, Lewisham, Mitcham, Belsize Park, Wembley and Tower Hamlets.

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City Problem Type Report Time
United KingdomCity of Westminster Phone
United KingdomChingford Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomCity of Westminster E-mail
United KingdomFinchley Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

  • Mazipita Mazi Pita®️ 🇳🇬🇬🇧 (@Mazipita) reported from Barnet, England

    @EE I know my contract is expiring. Stop reminding me like you like we are friends. You only want to tie me down to another 24 month contract..

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Croydon, England

    So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice

  • k1rtk Kurt Kiefer (@k1rtk) reported from Ealing, England

    @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

  • ehoque007 Ekramul (@ehoque007) reported from East Ham, England

    @EE Ridicilous protocols in place just to reset my online account password. Now need to go into a store with my ID! Not necessary. 10 years plus customer. Shame.

  • ponkysue2 ponkysue (@ponkysue2) reported from Hounslow, England

    @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

  • smartpicsuk The Burtons (@smartpicsuk) reported from London, England

    @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

  • Beige29 DarkBeige (@Beige29) reported from Merton, England

    Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

  • TalieDelemere Talie (@TalieDelemere) reported from Stratford, England

    @HeyCathy_ @EE Omg that is awful!!!!

  • novelbird Tina Death 🌲 (@novelbird) reported from Romford, England

    Ok, my mb isn't that old. I'm being bombarded with messages from @EE to upgrade! Now notifications are hit & miss. Service is hit & miss with emergency calls only. Thing is, I changed supplier when I got this phone & it was brilliant. Doesn't add up! Time for a new supplier.

  • Ant_RTW Ant (@Ant_RTW) reported from Bromley, England

    Rail delays wouldn’t be such an issue if there was consist phone signal on the track. I’m with @EE and I have loss of signal for 60% of my journey from #TunbridgeWells into London #southeastern

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Croydon, England

    So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog

  • David25892 David (@David25892) reported from Lambeth, England

    @EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.

  • AzzyChill 🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • DSingleton_ Daniel Singleton (@DSingleton_) reported from Ilford, England

    Every week I get an unsolicited text from @EE telling me they are sorting out issues in my area. It never gets better I lose every call in my house. Not so much everything everywhere - more nothing nowhere! I’m seeking a new provider for me and my org. #mobilephone

  • yehbmb Kirua (@yehbmb) reported from Islington, England

    @EE hey no service since this morning

  • Azer__Turan Azer Turan (@Azer__Turan) reported from Camberwell, England

    @EE @EE help me! I have a problem. I want to transfer My number at 3.February but stil have not. And has given a temprorary number but not active. I can not use #ee

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Hackney, England

    Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare

  • bradders2203 Brad (@bradders2203) reported from East Ham, England

    Is something up with @EE had a couple of calls this morning just cut off and then loose signal for a few minutes 🤔

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Croydon, England

    @EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz

  • ANOBRAINHOLLY holly (@ANOBRAINHOLLY) reported from Hounslow, England

    hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Chris_Daniels21 🏴󠁧󠁢󠁥󠁮󠁧󠁿 The Lonely Ranger 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Chris_Daniels21) reported

    @EE BT Broadband Fibre is down

  • Sofs4freedom coolerchick (@Sofs4freedom) reported

    @EE inept customer service reps removed my 100 gb per month recurring. How and why??? No refund. Just a removal. Continued #badcustomerservice and ignored emails. What's going on???

  • k311y6 💕 Kelly (@k311y6) reported

    @EE Hi , may i know if there is any signal problem in the Knottingley area???

  • elaine8275 Elaine (@elaine8275) reported

    @EE please explain why after being charged £218 for an early upgrade (no issue, my choice) my first bill is £161 when my plan is £59 per month? Surely when you charge someone for an early upgrade there should be no hidden costs?

  • babylonforever David Gray (@babylonforever) reported

    @EE what is the point in having a 5G phone with unlimited data if I keep getting 'Problem near home' notices and am basically not even getting 3G quality. 8 problems in the last 3 weeks alone. Certainly not getting the service I'm paying for.

  • laurentroiano Lauren Troiano (@laurentroiano) reported

    @EE I’ve just purchased the £10 roaming for travel to France but when I looked on My EE, it said it was free. Can someone confirm and cancel my £10 a month if so?

  • k311y6 💕 Kelly (@k311y6) reported

    @EE We are almost an hour without internet signal at home the Hub has already been changed, I have several records on the same subject and it is never resolved.

  • Nicola_Hall Nicola Hall (@Nicola_Hall) reported

    @EE are you having any issues with broadband services in Chesterfield? Seems to have gone down. Hoping it’ll be fixed by morning 🤞🏻

  • lisamcintyre507 Leese (@lisamcintyre507) reported

    Been having an issue with the @EE network for the last week, dropping signals no 5g no internet, Is it @AppleSupport or EE issue?

  • k311y6 💕 Kelly (@k311y6) reported

    @EE We are almost an hour without internet signal at home the Hub has already been changed, I have several records on the same subject and it is never resolved.@EE I need resolve it.