EE outages and service status in City of London, England

Problems in the last 24 hours in City of London, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in City of London, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near City of London, England

The most recent EE outage reports came from the following cities: London, City of Westminster, City of London, and Islington.

City	Problem Type	Report Time
London	Wi-fi	4 minutes ago
London	Phone	2 hours ago
London	Internet	3 hours ago
City of Westminster	Wi-fi	4 hours ago
London	Total Blackout	5 hours ago
London	Phone	5 hours ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near City of London, England

Latest outage, problems and issue reports in City of London and nearby locations:

• 
  Dami (@senorfenty) reported 3 minutes ago from London, England

  EE has been moving mad lately . My signal is so disgusting @EE please sort it out

• 
  Angus Teee (@AngusTeee) reported 6 minutes ago from Islington, England

  @EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!

• 
  🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported 8 minutes ago from London, England

  @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

• 
  Jason Starman QBE 💙 (@starmanuk) reported 9 minutes ago from London, England

  @EE I'm currently receiving no service in southeast London. Is there an outage?

• 
  ALRII (@A_L_REID) reported 12 minutes ago from Islington, England

  @EE This is not a one off issue it is CONSTANT

• 
  GreenBadgeTaxi #SupportLondon (@GreenBadgeE1) reported 12 minutes ago from City of London, England

  @EE @bt_uk Why is there no mobile Internet or Reception on THE STRAND in London. I am struggling to take payment as On CAB PAYMENR SYSTEM which has EE sim in it. Many drivers facing issue with the Mast there will resolve this soon been owing since few months now

• 
  raphael andrews (@rafandrews) reported 14 minutes ago from City of London, England

  @EE OMG I just realised I am OVER 40.( I have too lie down and take a pill or 3).Richard EGrant is a old guy.

• 
  Richard Foster (@richardfoster1) reported 22 minutes ago from London, England

  @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

• 
  Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported 28 minutes ago from London, England

  No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

• 
  Jon. (@jonnyrotton1989) reported 30 minutes ago from Islington, England

  Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems

• 
  Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported 30 minutes ago from London, England

  @EE I never got a reply to my message about sponsorship

• 
  Trevor Benton (@TrevBenton79) reported 40 minutes ago from City of London, England

  @EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice

• 
  Rob Cockerton (@bertie_cee) reported 49 minutes ago from London, England

  @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

• 
  Lynsey (@Lynseym247) reported 49 minutes ago from City of London, England

  @EE 😂 ffs, I’ve done the same journey for 11 years using your network & using the same trains as Southeastern are cheap and don’t replace them. It’s your reception that’s gone to 💩 over the past few weeks so please don’t insult my intelligence with this rubbish!

• 
  Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported 50 minutes ago from London, England

  @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

• 
  Jason Miller (@sparkyjm1974) reported 51 minutes ago from City of London, England

  @EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.

• 
  Michael Snasdell (@MichaelSnasdell) reported 51 minutes ago from London, England

  @EE Hi there, it was about 12-14 months ago now. Received one reply promising it would be sent to me but never was. Would love if I could get it asap though. Thank you

• 
  Zarah🧸 (@Zarah_666) reported 55 minutes ago from Islington, England

  @EE Hi I’m trying to access the my ee app and it’s not working

• 
  Billy (@billyscott31) reported 58 minutes ago from City of London, England

  @EE Had the same problem yesterday morning. So far so good today. What was this caused by?

• 
  Kirua (@yehbmb) reported 59 minutes ago from Islington, England

  @EE hey no service since this morning

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Paul Gonzalez (@JanusPaulusG) reported 3 minutes ago

  @EE EETv is the worst subscription I’ve ever taken out can’t wait to go back to Sky the customer service is basically telling me I’m wrong there’s no problems or it’s WiFi controlled so we can’t guarantee your tv programs all the time the tv guides are wrong most times awful

• 
  Sam Evans💙🚜 (@SamEvans336) reported 4 minutes ago

  @EE roaming has gone down pls sort it out

• 
  Jim Fogarty (@64Jimfogarty) reported 4 minutes ago

  @EE Oh I've tried that no help at all unless I pay more money and I already pay enough

• 
  hanmark (@hanmark) reported 10 minutes ago

  @TomTugendhat @O2 @EE Tom doesn't use bike lanes or crossings so nobody else should be able to. Tom likes to show off that he lives in a more expensive area than you but thinks your tax should solve his connectivity problems. Tom hasn't heard of broadband or WiFi. Don't be like Tom.

• 
  Malcolm (@malythedaddy) reported 10 minutes ago

  @EE day 3 and still no signal. Yesterday I was promised it would be working by midnight. What the hell is going on?

• 
  Alun Morgan (@Broomrig) reported 15 minutes ago

  @EE I have tried this to no avail. Do me a favour, you try and navigate your website to report service disruption and see how you get on. The UX you offer is dreadful.

• 
  El Em (@elem1963) reported 15 minutes ago

  @EE can someone call me as getting seriously pissed off with incorrect orders, cancelled subscriptions and generally just really bad customer service from EE and BT

• 
  Simon Denye (@simondenye) reported 17 minutes ago

  @VodafoneUK very poor customer service. Transferring my account from corporate ownership to personal still not sorted after 4 months and taking money off me in clear breach of banking regulations and the DD rules #FCA #@EE #@O2

• 
  Claire Mulholland (@clairemul87) reported 18 minutes ago

  @EE im abroad and cant access my roaming i cant contact anyone and will lose WiFi soon please help

• 
  Keith Brown (@KeithBr89743464) reported 19 minutes ago

  @EE @ee I do have an appointment for tomorrow but I’m pretty sure it’s a bigger issue. Have you got any sort of update as I’m also getting slower internet speeds on my iPhone 17 pro max using mobile data