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EE outages and service status in Enfield Lock, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Enfield Lock, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Aug 28, 1:37 PM GMT+1.
  • 76% Internet (76%)
  • 12% Total Blackout (12%)
  • 8% Phone (8%)
  • 4% E-mail (4%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Enfield Lock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 29: Problems at EE

EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Enfield Lock, England

The most recent EE outage reports came from the following cities: Hoddesdon, Epping Forest District, Epping, Waltham Forest, Hackney, Enfield Town, Barnet, Harringay, Islington, Newham, Walthamstow, Barking, Woodford Green, Ilford, and Hatfield.

CityProblem TypeReport Time
Hoddesdon Internet 1 day ago
Epping Forest District Internet 2 days ago
Epping Phone 2 days ago
Waltham Forest Internet 3 days ago
Hackney Total Blackout 4 days ago
Hackney Internet 5 days ago

Nearby cities with recent reports

Hackney

2 recent signals

4 days ago
Hoddesdon

1 recent signals

1 day ago
Epping Forest District

1 recent signals

2 days ago
Epping

1 recent signals

2 days ago
Waltham Forest

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

  • karenbull2301
    Karen Bull (@karenbull2301) reported from Shenley, England

    @EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!

  • ton_87L
    Tonya 🦋🍓 (@ton_87L) reported from Barnet, England

    Quite disgusting that @EE had planned works on signal in my area till 16th September and not one person from a telecommunications company has bothered to let me know or communicate this to me. What a **** up. Embarrassing.

  • Greenworks10
    Gardens East (@Greenworks10) reported from Enfield Lock, England

    @EE What's happened to your customer service??? I've rung countless times and can't get through, left messages that no one ever replies to. Very poor reception all of a sudden and need help!

  • soryan25
    Sandra Ryan *** (@soryan25) reported from East Ham, England

    @EE data would not work all day yesterday. Not the first time. In general on a daily basis, service is bad.please don't blame the storm. This is ongoing for a long time now. My phone continously cutting out and says no service. Mostly reliant on my home broadband for wifi calls!

  • Ayoolanaa
    Ayo (@Ayoolanaa) reported from Hackney, England

    @EE internet is absolutely, and I cannot stress this enough, the WORST broadband I have ever experienced. I can’t play a single game with lagging, why? Simply why?

  • denise_salinger
    Denise Salinger (@denise_salinger) reported from Barnet, England

    @EE I have always had good service over the years but over the past year I’m lucky if I get 2 bars network. Kindly explain

  • AngusTeee
    Angus Teee (@AngusTeee) reported from Islington, England

    @EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia have the worst customer service I know of... @EE & @SkyHelpTeam are SO much better. I messaged Virgin at 10:30 on Thursday, as a very longstanding customer & waited over an hour for them on the phone before giving up. At 5:30pm Friday, they still have not replied!

  • robertdelamere
    Robert Delamere (@robertdelamere) reported from Camden Town, England

    Hi @EE, I was on Orange since I started using mobile phones and switched to you almost as soon as you took them over. But I will switch service provider immediately if I hear of one EE advert placed on that channel. #DontFundGBNews

  • Ayoolanaa
    Ayo (@Ayoolanaa) reported from Hackney, England

    @EE you’re back again with your nonsense. Why can I not go a day without my internet connection dropping? Why is your service so bad?

  • _vsreal
    vs (@_vsreal) reported from Barnet, England

    @matthew1471 @EE Seems to be working now. Thanks. Done more help than @ee

  • fuhirees
    Michael Buckley (@fuhirees) reported from Islington, England

    @EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.

  • ChocOnTour
    Ayo (@ChocOnTour) reported from Hackney, England

    I say again. @EE is the worst coverage I’ve ever seen. I can’t play Xbox without it disconnecting me from games, for no reason at all.

  • arigork
    Ari Gork (@arigork) reported from Camden Town, England

    @EE Morning team. Moved residence and my indoor signal is 1 bar and out doors 2. Usage is virtually impossible most of the time. Wifi calling helps but how can I find out if there’s any plans for a increase in area coverage?

  • Amit_Mayfair
    𝘈𝘮𝘪𝘵 K (@Amit_Mayfair) reported from Stratford, England

    @xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.

  • Ch1Hudson
    Chris Hudson (@Ch1Hudson) reported from Broxbourne District, England

    @EE is your network down Herts

  • TheoEshun
    saintbone7🦅🤍❤️ 🇬🇧 🇬🇭 (@TheoEshun) reported from Camden Town, England

    @EE I’m having the worst customer service with you lot ever. All I get is Covid this due to Covid that. It’s absolutely disgusting the way I’m been treated😡 I can’t even get anyone to talk to. 1 hour 15mins still holding and then get cut off

  • DisneyDreamer30
    Baby J (@DisneyDreamer30) reported from Tottenham, England

    @EE Is there a problem with My Account? It says I have no devices and I need to add a number?

  • camisyfl
    camisyfl (@camisyfl) reported from Camden Town, England

    @EE In fairness, they accused him of lying, very unhelpful and damn right rude. A complete joke in all honesty

  • GreyWolfDesignz
    Alex 🇬🇧 🇩🇪 (@GreyWolfDesignz) reported from Barnet, England

    @EE Are you guys blocking @BTP 61016 as trying to report a issue and it reports error 28

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • apr9999
    Andrew Robinson (@apr9999) reported

    @EE You could if you wanted to. They could call me, verify me, send a one time PIN, confirm I'm the a/c holder. Just like they do on inbound. Tried twice this morning & had to give up after>10 minutes listening to the awful music. This is re broadband but I may cancel my phone too!

  • Martyn_Lucas
    Martyn Lucas (@Martyn_Lucas) reported

    @EE Trying to rip my elderly parents off! Terrible service! Moved them from a working service with @Plusnet , to a service that keeping dropping. Someone called them today saying they needed 900 Full Fibre! They are 2 OAPs who occasionally stream!

  • AmbroseBarnaby
    Barney & Chris (@AmbroseBarnaby) reported

    @EE It looks like I’ll have to. It’s no major issue as we have one on the doorstep I just don’t understand this particular issue. The device I want to upgrade to is the iPhone 17 pro max from the15 pro Max. Is this device restricted if I upgrade in person will it deliver to my local

  • neil_huntingdon
    @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported

    @bt_uk @AndreaS51917891 @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

  • steveyateshome
    Steve Yates (@steveyateshome) reported

    @EE Nothing then I take it, more of no help from EE! Just simpleton responses?

  • PhilCoyne
    Phil Coyne (@PhilCoyne) reported

    @EE I've already done that and been referred to the Ombudsman and given £40, leaving me with a phone that doesn't work with two years left to pay. Doesn't seem like you have taken it very seriously, especially considering the flags on my account that all advisors should be aware of.

  • AP196779
    Aldo (@AP196779) reported

    @WeAreOpenreach They have been trying to raise this issue with you for 5 weeks now. I’m just going round in circles. @EE are saying it’s a problem at your end and you’re saying it’s something that @EE has to do

  • Cooksley
    They call me Shrugs (@Cooksley) reported

    @EE I gave up, but the backup service is a nonsense

  • DiJeggo
    Diane Jeggo (@DiJeggo) reported

    @EE shame your online customer service isn't as good as the team in Telford Town Centre branch. Tried to order a bundle of bits for my new phone online, you took my money and promptly informed me it's all out of stock and it wont be refunded to me for up to 14 days. Not great!

  • 18_eightysix
    W26|D12|L0 (@18_eightysix) reported

    so I looked into upgrading my contract with @EE and doing so knocked SEVENTY-NINE points off my credit score? Nah, **** you guys. That's ***************.