EE Outage Report in Enfield Lock, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Enfield Lock, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at EE
EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent EE outage reports came from the following cities: Islington, Belsize Park, London, City of Westminster, Camden Town, Enfield Town, Borehamwood, Hackney, Hampstead, Poplar, Tower Hamlets, Bermondsey, Tottenham, East Ham and Hendon.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Total Blackout | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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John (@SaffaJohn) reported from City of London, England
@EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.
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Chris Dolan (@chris_dolan) reported from London Colney, England
Shocking service from @EE & @DPD_UK. Absolute amateur hour.
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Hannah Parmenter ♥ (@hannah_p79) reported from Poplar, England
@EE I've tried to speak to your department, I've been with EE for years and never had a problem. But my phone has been cut off and my disabled son is in hospital and I have doctors trying to get hold of me and vise versa but I can't
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Eileen Stevenson (@StevensonEileen) reported from Barnet, England
@EE I want to change my provider. @EE is so bad I’m paying and recently it’s always failing Fed up
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Life of Nads (@life_of_nads) reported from City of London, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
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DAWN4IoE (@Dawn4Io) reported from Camden Town, England
@NoServiceHereUK no data on Euston platform despite good signal on @EE
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Andy Coxon (@andycoxonuk) reported from London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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R I C H P E R K S (@Richperks) reported from Romford, England
Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!
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Marc Flores (@marcflores) reported from Stratford, England
@EE Hi Jo - my data speeds seem to be non-existent or extremely slow in E13 and E15 (I’m commuting right now).
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Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England
@EE I was informed I would be called at 6.30pm today by technical support today and even given a name. Call was recorded and I came home extra early from work, but yet again you have considerably failed to stick to your word and meet the needs of your customer!!!
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Dave Cunningham (@flyerinhiding) reported from East Ham, England
C’mon @EE this is getting silly. Phone shows 4G but London, York, Edinburgh frequently now there is just no signal. Tried phone and Ipad, same on both. Its almost like you’re trying to force people onto 5G. The last few weeks its been next to useless
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Jonathan R (@Jon_Robertson) reported from Romford, England
@EE I recently upgraded, im within the 14day cooling off period can I cancel this contract and return this phone.
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Muhammed Butt (@MAsgharButt2) reported from Barnet, England
I completely sympathise with you. Have had issues with @EE and the stock answer was you have to wait. Not good enough.
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Rikki Lawton (@Rikkilawton) reported from Borehamwood, England
@TalkTalk Thanks but no thanks. I’ve just spoken with cancellations and decided to leave and go with @EE who have guaranteed me service. So incredibly disappointed with @TalkTalk
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A girl has no name 🐺⚔ (@rustykidneys) reported from Camden Town, England
@EE Thank you. Your team member was great. My mum was on the train home and couldn't call herself, and my stepdad's phone kept losing signal, so I had to on her behalf. I was afraid this was going to be a problem but he was very sympathetic and sorted it out.
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tim parsons (@timpar2109) reported from Poplar, England
@EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.
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Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England
@EE I have been through this process 15 times. It is as bright green as it ever can be. Glowing green like your logo. We have had technical support teams and change bandwidth and do all sorts of remote testing and it has never worked..
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Life of Nads (@life_of_nads) reported from Islington, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭
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M25 DAVE (@m25dave) reported from Sandridge, England
@EE Dear ee. I have lost count of the amount of times service has been interrupted this summer AL4 area. Kindly sort it or loose a loyal customer
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Marc Flores (@marcflores) reported from East Ham, England
@EE Back in east London (E16, Canning Town). 1. After Airplane on/off 0.66 Mbps down 2. After restart 6.88 Mbps down (slower than normal 3’s speeds!) 3. I’m running iOS 13.1 on the device. FYI - I had no issues when at work at SE1.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Scamp69 (@Scamp691) reported
@EE Pitty you your CS is so awful that it negates any products
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raexzr (@chrisxrae) reported
@EE both webpage and app currently saying "sorry there's a problem but it's our fault" etc etc when trying to look at upgrades... Any way around this!?
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Ethan 🔴⚪ (@EthanHall1704) reported
Don’t think I’ve ever known a worse customer service than @EE
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Rita Gupta/ Managing Director LGFL Ltd (@LGFamilyLawyers) reported
@EE It would be great to be helped. I’m waiting for two call backs. Spent the last three days speaking to you. I’m questioning the awards you have apparently had for customer service !!!
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John Rowland (@John_Rowland_PM) reported from Havant, England
@tescomobile why the hell I left @EE FOR Tesco is beyond me. My god they are a joke of a company. Will be reverting back and using my cooling off period ASAP to get away form Tesco. Shocking service, shocking coverage and poor customer focus.
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Mitch (@thenewyork1987) reported
@DirectTechYT @EE Had the same issues mate. Ordered mine at 13:05 and was told definitely today. Yet told last night they don’t know, then called this morning but said it’s out for delivery but they do t have tracking, but they use DPD who are the best. Joke
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kimmy (@kimmy09) reported
The customer service from @EE seems to have gone down rapidly!! 😡 tracking not working no communication what so ever!
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Ben Newman (@BenJamesNewman) reported
@SkyHelpTeam Confirmation email stated delivery ‘on’ the 24th not ‘from’ 24th. All your advertising and marketing commited to launch day availability, got my preorder in & confirmed with signed agreement 18mins into preorders opening. Shocking service as new customer. Should have stayed @EE !
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DK (@dunc_king) reported
Hi @EE How do I cancel my Apple Watch plan at the end of my contract?
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Melissa Atkinson (@MelAtkinson96) reported
@EE @ReliefWithBeef I also have the same issue if you could look into it @EE ? I’ve sent a DM