EE Outage Report in Enfield Lock, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Lock, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at EE
EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent EE outage reports came from the following cities: Hackney, London, Paddington, City of London, Ilford, Wembley, Harringay, Barnet, Greater London, Hampstead, Waltham Forest, Poplar, Dagenham, Loughton and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
||
| Paddington |
Wi-fi | |
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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Ace
(@acetrigger) reported
from
Walthamstow, England
@EE hi can someone help me. I was at the final stage of upgrade and the phone cut out.
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Tottenham, England
Hello @EE 👋 Just wondered, as a current customer on a soon to be expired Swappable Benefits plan with you, if I were to put my SIM card into a 5G enabled phone, would I gain access to 5G signal or would I still only have 4G access? (Hope this makes sense)
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⚒️🎄 Edgware Baubles 🎄 ⚒️
(@KillerHeels_UK) reported
from
Barnet, England
@Jackson93439084 @EE It's a crap ad too. @EE
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE Hopefully one day this company can lower the cost of the pay and go price plans 60GB Of data at £30 is a very bad deal
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@MattDronfield @MarcAllera @EE It’s still nothing to complaint at!
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE Also this network (EE) has to improve the signal/coverage at my post code E178SN on 3&4&5G is rubbish for everyone in Walthamstow London
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Jonathan Morris
(@jmcomms) reported
from
Camden Town, England
@dazzabird @EE Never went further than Stratford tonight.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia have the worst customer service I know of... @EE & @SkyHelpTeam are SO much better. I messaged Virgin at 10:30 on Thursday, as a very longstanding customer & waited over an hour for them on the phone before giving up. At 5:30pm Friday, they still have not replied!
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE The problem with EE is that they pay and go price plans are a major rip off
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Stuart
(@Robe0s) reported
from
London Colney, England
@EE so your store won’t issue me with a SIM card as my passport is out of date - no passports are being issued due to the pandemic! Surely you could help in these unusual times
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Hugo Slime
(@HugoSlime) reported
from
Walthamstow, England
So after 3 of @EE #broadband "quality" assurance team break their appointments with no apologies with one lying about trying to phone late, the fourth says reason for poor service is my @Sonos equipment. So I have to live without sounds for 24hrs. #ee #badcustomerservice
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Jonathan Morris
(@jmcomms) reported
from
Stratford, England
@markgosy @EE At least they have a pretty decent Wi-Fi service on the low level platforms, but it isn't ideal. I think there's soon going to be work on the Northern City Line (Drayton Park to Moorgate), starting perhaps with platforms and then the tunnels. Can't remember all the details.
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@_marktweets @EE Only problem with EE is the company over charge on pay & go I mean 60Gb of data for £30 is very expensive as where smarty is unlimited everything for £15
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE your pay and go price plan are overpriced and very expensive I mean 60GB for £30 is a rip off as with the smarty network price plan at £18 for unlimited everything!!!...
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
from
Barnet, England
@EE Are you guys blocking @BTP 61016 as trying to report a issue and it reports error 28
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Ari Gork
(@arigork) reported
from
Barnet, England
@EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Morning team. Moved residence and my indoor signal is 1 bar and out doors 2. Usage is virtually impossible most of the time. Wifi calling helps but how can I find out if there’s any plans for a increase in area coverage?
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Adam Juniper
(@AdamJuniper) reported
from
Walthamstow, England
@EE Roughly how long is ‘shortly’ when referring to waiting for ‘a member of the team’ to ask about my returns pack for my old phone? (I’m guessing if I never get through I’ll still be charged for not returning the old phone?) (I know it’s over 20 mins...)
EE Issues Reports
Latest outage, problems and issue reports in social media:
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♈Crumbs♈ 🇬🇧
(@Crumbs92123424) reported
@EE Your customer service is shocking! I was on hold yesterday to your Channel Returns department for 45 mins before being disconnected. I'm on hold again 25 mins, I want to cancel an upgrade I was miss-sold. Get more staff. The form is not suitable I want to speak to a human.
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chloe
(@chloenattrass) reported
@EE I have no service on my phone and can’t call customer services because of the lack of service. Can I have some help, please?
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Drew Morgan
(@Drewstoopher) reported
Another text from @O2 about a nearby phone mast not working and poor signal, with no ETA for when normal service can be expected. Meanwhile @EE customers recieved £25 off their bill!
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SteveCH
(@SteveCHlr110) reported
@EE @MarcAllera Hi just letting you know your Exec Office has just trashed my 32 yr loyalty since Hutchinson days over a discount set by legal director over SERIOUS SECURITY BREACH! Nice to know how appallingly you treat such loyalty. In ofcom hands. Im off to Tesco Mobile🤬🤬🤬
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Soph’x
(@SophLouise_ox) reported
Another day, and still no new phone, @ee sort your **** out and just get me a answer
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Ann (without the E)
(@AnniMurf) reported
@karenwhitefood2 @EE Checked coverage for you and it's saying customers reporting issues in CH1, CH2 and CH3.
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Red Eagle Teto
(@RedEagleTeto) reported
@EE I was able to get into contact with the customer support line through mobile and they identified the issue as being a faulty landline, and I've been told that it is now being worked on.
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Tom
(@_thisistom) reported
@EE hey I’ve received a letter regarding my Apple Watch plan since I’ve cancelled my sim only - I’ve tried to speak to your customer services but they’re not understanding my issue. Can I send a photo of the letter and have one of you guys call me please :)
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NL of Spurs
(@cockney_yid) reported
@bronsonspurs79 @EE @ThreeUK That’s ****, I’d have sacked them off a long time ago.
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Moonraker59
(@Moonraker591) reported
@EE What's going on with my mobile signal in Devizes, Wiltshire? Been out for several days now and still nothing from EE. Customer service, what a joke. Land a jumbo jet yet I can't even message my sister 5 miles away!