EE Outage Report in Enfield Lock, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Enfield Lock, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at EE
EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent EE outage reports came from the following cities: Romford, London, Islington, New Barnet, Hackney, Ilford, Wembley, City of London, City of Westminster, Ealing, Dagenham, Hertford, Poplar, Kensington and Chingford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
Dear @EE yiu got problems? Can't access voicemail.....
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE your pay and go price plan are overpriced and very expensive I mean 60GB for £30 is a rip off as with the smarty network price plan at £18 for unlimited everything!!!...
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE Also this network (EE) has to improve the signal/coverage at my post code E178SN on 3&4&5G is rubbish for everyone in Walthamstow London
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Adam Juniper
(@AdamJuniper) reported
from
Walthamstow, England
@EE Roughly how long is ‘shortly’ when referring to waiting for ‘a member of the team’ to ask about my returns pack for my old phone? (I’m guessing if I never get through I’ll still be charged for not returning the old phone?) (I know it’s over 20 mins...)
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⚒️🎄 Edgware Baubles 🎄 ⚒️
(@KillerHeels_UK) reported
from
Barnet, England
@Jackson93439084 @EE It's a crap ad too. @EE
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Stuart
(@Robe0s) reported
from
London Colney, England
@EE so your store won’t issue me with a SIM card as my passport is out of date - no passports are being issued due to the pandemic! Surely you could help in these unusual times
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@_marktweets @EE Only problem with EE is the company over charge on pay & go I mean 60Gb of data for £30 is very expensive as where smarty is unlimited everything for £15
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Jonathan Morris
(@jmcomms) reported
from
Stratford, England
@markgosy @EE At least they have a pretty decent Wi-Fi service on the low level platforms, but it isn't ideal. I think there's soon going to be work on the Northern City Line (Drayton Park to Moorgate), starting perhaps with platforms and then the tunnels. Can't remember all the details.
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia have the worst customer service I know of... @EE & @SkyHelpTeam are SO much better. I messaged Virgin at 10:30 on Thursday, as a very longstanding customer & waited over an hour for them on the phone before giving up. At 5:30pm Friday, they still have not replied!
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Jonathan Morris
(@jmcomms) reported
from
Camden Town, England
@dazzabird @EE Never went further than Stratford tonight.
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE The problem with EE is that they pay and go price plans are a major rip off
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IanEastLondon
(@ianeastlondon) reported
from
Poplar, England
@beauchamp45 @EE Sounds awful. The last thing you both needed.
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE Hopefully one day this company can lower the cost of the pay and go price plans 60GB Of data at £30 is a very bad deal
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Hugo Slime
(@HugoSlime) reported
from
Walthamstow, England
So after 3 of @EE #broadband "quality" assurance team break their appointments with no apologies with one lying about trying to phone late, the fourth says reason for poor service is my @Sonos equipment. So I have to live without sounds for 24hrs. #ee #badcustomerservice
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
from
Barnet, England
@EE Are you guys blocking @BTP 61016 as trying to report a issue and it reports error 28
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saintbone7🦅🤍❤️ 🇬🇧 🇬🇭
(@TheoEshun) reported
from
Camden Town, England
@EE I’m having the worst customer service with you lot ever. All I get is Covid this due to Covid that. It’s absolutely disgusting the way I’m been treated😡 I can’t even get anyone to talk to. 1 hour 15mins still holding and then get cut off
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Morning team. Moved residence and my indoor signal is 1 bar and out doors 2. Usage is virtually impossible most of the time. Wifi calling helps but how can I find out if there’s any plans for a increase in area coverage?
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Ari Gork
(@arigork) reported
from
Barnet, England
@EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@XChambo7X) reported
@EE compensate me for this awful connection
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Caitlin O’Brien
(@CaitlinOBrien31) reported
@EE who would I contact to make a complaint against a store colleague for bullying another member of staff? Or do you not care about the welfare of your employees? 🤔
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Lady Summer Steffan
(@summeruk1708) reported
@NoelClarke @BAFTA @EE Your a ******* disgrace, your poor wife and kids. Dear god
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Samuel
(@Samuel58293012) reported
@EE there should be more in place to protect vulnerable customers - this never should have happened.
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Fernando Di Matteo
(@FernandoDiMatt4) reported
@VodafoneUK @claitysan @EE DO NOT BUY HUAWEI Did you know that if you leave the country you lose warranty and technical support I have a P30 lite 8RBDU19403009451 45 days that due to a software problem I am without a cell phone HUAWEI China does not send the program to HUAWEI Uruguay THINK BEFORE YOU BUY
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Kirsty 🌻
(@kirstii03) reported
@DMadden10002146 @EE Absolutely shocking service! I had lots of things recorded too and now all gone! We also have broadband and both mobiles and tablet with them! Not very happy at all!
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Jon Pepper
(@JonMagicman) reported
@EE Hey Craig. It's all downstairs and most of upstairs. I get better speeds, around 16mb, when the phone is in our room on our bed. Other than that, it's pretty poor. I'm sure the cell site is fairly close too. 🤔
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Alarna
(@AlarnaIndra) reported
@EE We never got any text or letter regarding it. Does the Apple TV enable live streaming for tv channels like EETV? Or is it just on demand and online streaming service?
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A
(@MissAim__) reported
@EE for the last few days my signal and data has been rubbish! Or not working at all. My friend who’s also on EE is the same... what’s going on???
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Jakob Rothoff
(@JakobRothoff) reported
@EE Hi, thanks for communicating. I swapped smart benefits, removed the Video pass and reinstated it. Did another check with the EE app, there was 1.8GB left. I then watched a video on YouTube; checked again and it's down to 1.1GB left. The Video pass is not giving me free data.