EE Outage Report in Enfield Lock, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Enfield Lock, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent EE outage reports came from the following cities: Hackney, London, Barnet, City of London, Wembley, Barking, Ilford, Romford, Paddington, Waltham Forest, Islington, Poplar, City of Westminster, Kensington and Welwyn.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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BRENDAN LEAHY
(@ICEMAN2372) reported
from
Camden Town, England
@EE Morning guys I am pretty annoyed I work in NW5 1LB and again there is a SERVICE issue at this location - this has been going on for weeks now - it gets fixed then a few days later it breaks again can you update and indicate when this issue will be solved permanently Thank U
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Jason Miller
(@sparkyjm1974) reported
from
City of London, England
@ee @TheSun @DailyMirror @DailyMailUK @KentishExpress @Telegraph EE are apparently not paying their wayleave agreements and therefore their customers are without service but paying for it
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Muhammed Butt
(@MAsgharButt2) reported
from
Barnet, England
I completely sympathise with you. Have had issues with @EE and the stock answer was you have to wait. Not good enough.
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A girl has no name 🐺⚔
(@rustykidneys) reported
from
Camden Town, England
@EE Thank you. Your team member was great. My mum was on the train home and couldn't call herself, and my stepdad's phone kept losing signal, so I had to on her behalf. I was afraid this was going to be a problem but he was very sympathetic and sorted it out.
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David Cheung
(@AviatorDavid) reported
from
Ealing, England
@EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.
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DAWN4IoE
(@Dawn4Io) reported
from
Camden Town, England
@NoServiceHereUK no data on Euston platform despite good signal on @EE
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Marc Flores
(@marcflores) reported
from
East Ham, England
@EE Back in east London (E16, Canning Town). 1. After Airplane on/off 0.66 Mbps down 2. After restart 6.88 Mbps down (slower than normal 3’s speeds!) 3. I’m running iOS 13.1 on the device. FYI - I had no issues when at work at SE1.
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Life of Nads
(@life_of_nads) reported
from
City of London, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
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Rikki Lawton
(@Rikkilawton) reported
from
Borehamwood, England
@TalkTalk Thanks but no thanks. I’ve just spoken with cancellations and decided to leave and go with @EE who have guaranteed me service. So incredibly disappointed with @TalkTalk
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John
(@SaffaJohn) reported
from
City of London, England
@EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.
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Jonathan R
(@Jon_Robertson) reported
from
Romford, England
@EE I recently upgraded, im within the 14day cooling off period can I cancel this contract and return this phone.
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Dave Cunningham
(@flyerinhiding) reported
from
East Ham, England
C’mon @EE this is getting silly. Phone shows 4G but London, York, Edinburgh frequently now there is just no signal. Tried phone and Ipad, same on both. Its almost like you’re trying to force people onto 5G. The last few weeks its been next to useless
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Jason Miller
(@sparkyjm1974) reported
from
City of London, England
@EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.
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Marc Flores
(@marcflores) reported
from
Stratford, England
@EE Hi Jo - my data speeds seem to be non-existent or extremely slow in E13 and E15 (I’m commuting right now).
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tim parsons
(@timpar2109) reported
from
Poplar, England
@EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.
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Lucy.
(@Lgandara93) reported
from
Ealing, England
@EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Chris Dolan
(@chris_dolan) reported
from
London Colney, England
Shocking service from @EE & @DPD_UK. Absolute amateur hour.
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Life of Nads
(@life_of_nads) reported
from
Islington, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Vance
(@laurajaynefox1) reported
@EE I'd just love for you to stop turning our mobile data off. No phone calls or texts... Not the service we pay for!
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Gustavo Fring
(@PricklyFring) reported
@xQueen_Piscesx @EE Yeah I’m not the happiest of customer right now.. considering the price I’ll be paying too 🥹
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Garglfc6
(@garglfc6) reported
@EE absolutely shocked at how you treat a customer of over 6 years. Misled into a 2 year contract bundle and when you can't honour it offer me a £30 credit. WOW!
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marty swanston
(@martystar) reported
@CineIreland @EE Did you get sorted out. I finally got mine after ee support told me to tell the shop they have to order them through sales plus in shop.
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courtenay taylor ♉️
(@CourtTaylor95) reported
When you have to spend an hour on the phone to @EE cause they cancelled the wrong sim and cancelled your phone instead of the one you asked for.... EE are going to ****.
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Russ C
(@RussCollibobs) reported
@EE Well its wrong. I've been there every weekday for the past 3 months and have no signal whatsoever and neither does my son. I can't use the internet, stream music or even something so simple as send a tweet when I'm there.
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Sandra Wallace
(@SandraW17259355) reported
@EE so you've cocked up big time with my account. I put a complaint in and you close it with no conclusion #customerservice@itsworst!
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Janice
(@friendofkaren) reported
@EE what is the point in having underground wifi if ones phone can never seem to connect to it?
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Grid56126
(@grid56126) reported
@EE It took 4 phone calls to eventually get a random employee to listen and over an hour being fobbef off on your online chat. Your fraud team is NOT CONTACTABLE directly, no phone number. You rely on WFH inexperienced staff with poor training. I have a £1000 fraud as a result
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Kevin Purcell
(@KevinPurcell65) reported
@EE great news you can land a plane and shave someone remotely! Any chance you could stop the gimmicks and get my broadband in after 10 weeks and numerous missed appointments and a don’t really care customer service attitude!