EE Outage Report in Enfield Lock, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Enfield Lock, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent EE outage reports came from the following cities: London, Harringay, Romford, Islington, City of Westminster, Tower Hamlets, City of London, Kensington, Waltham Forest, Paddington, Camden Town, Barnet, Hackney, Barking and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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itsmenaaz
(@naazalii) reported
from
Poplar, England
@EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G
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SfH
(@simonfromharlow) reported
from
Stratford, England
@vicgoddard I have long suspected that @EE withhold automatic carrier ‘over network’ updates to handsets that they’d like to nudge you to upgrade
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KG
(@kerem6okce) reported
from
Hackney, England
He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.
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dazz ii am
(@dazzgedd73) reported
from
London Colney, England
Still no signal in SM6 @EE day 3
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Kevin Hayles
(@kevinhayles) reported
from
Ware, England
Very poor customer service @EE. Feel free to get in touch and arrange some training for your teams. Let’s turn this into a positive. #cantwait #ostomy #hiddendisabilities #facilitiesforall
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John Smoleskis
(@johnski2000) reported
from
Harlow, England
@EE Hi David. It was a most unhelpful message. Something along the lines that there’s a problem. Just got home. All seems to be working ok now. Thanks
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Ross Perry
(@Ross7Perry) reported
from
Poplar, England
@EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect
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Kurt Kiefer
(@k1rtk) reported
from
Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
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Kirua
(@yehbmb) reported
from
Islington, England
@EE hey no service since this morning
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John Robinson
(@jr_svb) reported
from
Islington, England
Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.
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itsmenaaz
(@naazalii) reported
from
Poplar, England
@EE I called up and they said there was problems with my area. They will solve it it’s been 24 months now and there had been times where they have compensated me. However majority of the time I have been given false promises and been lead on
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Surabhi Nanda
(@NandaSurabhi) reported
from
Ilford, England
@MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience
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Lochlann
(@Lochlanndg) reported
from
Stratford, England
Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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Daniel Singleton
(@DSingleton_) reported
from
Ilford, England
Every week I get an unsolicited text from @EE telling me they are sorting out issues in my area. It never gets better I lose every call in my house. Not so much everything everywhere - more nothing nowhere! I’m seeking a new provider for me and my org. #mobilephone
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Kevin Hayles
(@kevinhayles) reported
from
Harlow, England
@ileostomyontour @littlemissileo @EE Appalling to treat anyone in that manner. Even more so if in urgent need!
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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WAYNE HOOD
(@Hoodie1973) reported
from
Harlow, England
Sorry for the quick influx of tweets @EE been well I don’t like to swear so let’s just say piss poor
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Surabhi Nanda
(@NandaSurabhi) reported
from
Ilford, England
@EE APPALLED by your service - your courier delivers a parcel to another address and you don’t trust your customer to say they have not received it and not willing to help the customer #CustomerExperience #EE
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Mr P
(@adrian_pennelli) reported
from
Hackney, England
Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Walker 🏳️🌈
(@adam_r_walker) reported
@EE Thanks for that. I usually get great costumer service but must’ve just been an off day. I’m going to wait a little bit longer until a standard upgrade is available.
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Carl Charlesworth
(@CarlCharles) reported
@EE I spent hours over the phone trying to get help. Unfortunately your careless staff simply said, there’s nothing we can do
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Toni & Mochi Rags 💙
(@RagsToni) reported
Hi @EE we have no Internet again, can you confirm if its issue your end or if its us. We have tried everything but having no joy. Many thanks
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joaniwalshi
(@joaniwalshi2) reported
@PatreceF @StopFundingHate @EE Yes, you're the bad guy here. You're the bigot. You're the fascist. You can't even write grammatical English so your knuckle-dragging thuggery is only to be expected.
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Troy Tempest
(@troytempest69) reported
@EE Why is it good news that you have updated my network settings, as per the SMS I just received from you? What is the benefit to me?
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JP
(@JohnPaulDesign) reported
@EE I have tried that just now and unfortunately has not resolved the slow speed.
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Full Circle
(@FC360D) reported
@EE I turned my voicemail off earlier as a friend said they were having a issue leaving me a message but now I am unable to enable it again and get a sms back saying I don't have voicemail on my phone but I do. Any idea whats wrong?
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Sarah Clarke
(@sjclarkey) reported
@EE I can’t see how to do this in the app it only offers an upgrade option not a new product. I want to order an additional Sim monthly contact with the 10% discount for existing customer
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Gary Mackenzie
(@harlequin_1963) reported
@MarcAllera @EE Meanwhile, people, where I stay, are lucky to get 4g ( 1 bar ) outside ( often drops to 1 bar H+ ) and need to pray to keep a signal indoors. 02 manages a full signal in the same area from the same main mast, so it is an EE/BT problem.
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Mark_Loydall
(@markloydall) reported
@EE You were here last week. It took 10 days for @openreach to appear - they were arguing among themseloves because it was an internal engineer and an outside fault. It is a rubbish service and pathetic broadband.