EE Outage Report in Enfield Lock, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Enfield Lock, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at EE
EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent EE outage reports came from the following cities: London, Hackney, Barnet, City of London, Wembley, Barking, Ilford, Romford, Paddington, Waltham Forest, Islington, Poplar, City of Westminster, Kensington and Welwyn.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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Mazi Pita® 🇳🇬🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@cuppymusic Don't worry I will get it from my network provider @EE
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Ben Johnson-Owen
(@ben79owen) reported
from
Romford, England
OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange
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Bruno🎗
(@OnlyMe66666) reported
from
London, England
@EE your website and changing login details is a nightmare
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Cat
(@canuckinlondon9) reported
from
Paddington, England
@EE shocking customer service not sure why I have been a customer for 8 yrs and wasting time trying to get resolution
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BRENDAN LEAHY
(@ICEMAN2372) reported
from
Camden Town, England
@EE @williamsonjosc1 Your Mobile DATA network is not working
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Hoppy
(@Kelly_Hopkins) reported
from
Ealing, England
Afternoon. @EE anyway of checking stock at stores as they never answer the phone!
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Joe Lazarus
(@joelazdrums) reported
from
Hackney, England
@EE Thanks I have done so. I need to go out soon and I have no service at all 😫
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aneuropa
(@tanzanitebluee) reported
from
Barnet, England
@EE hello I am an EE customer . Will my iPhone 8 work in Japan
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Sean Nash
(@seantnash) reported
from
Enfield Lock, England
So many customers could learn a lot about customer service from @EE - always so helpful, friendly and knowledgable!
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New Directions
(@NewDirections7) reported
from
Ilford, England
@EE @RobElflain EE definitely has problems I couldn’t text all day yesterday
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Ian Stone
(@IanStone666) reported
from
Enfield Lock, England
@EE Had a live chat session with someone from technical but they couldn't help as I upgraded with chitter chatter & not directly with EE.
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Ari Gork
(@arigork) reported
from
City of London, England
@EE Possible network issues making and receiving calls in London area.
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John Francis
(@jfrncs_) reported
from
Camden Town, England
I’m connected to a 4G service in central London but the service is slower than the old GPRS. Interesting to see that @EE recently one best network in Birmingham. Experience on the ground is utter shite if anyone bothered to step outside EE HQ and take a look.
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Keri Hudson
(@keritweet) reported
from
Paddington, England
Sharing is caring: switching from @EE to @ThreeUK is the worst decision I’ve made so far this year - the signal is shocking 😬. Sorry EE, I’ll see you in 9 months xx
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Hristo Kirev
(@HKirev) reported
from
Romford, England
Do you support RCS (Rich communication services) @EE
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Heather Conway
(@xHEATHERCONWAYx) reported
from
Hoddesdon, England
@loosewomen @StaceySolomon I couldn’t watch it because @EE fibre broadband is horrifically slow 🙄
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘
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Ari Gork
(@arigork) reported
from
City of London, England
@DazzlerSDC @EE @EEHelpdesk You lucky. Have never managed to get conference calling working via the phones native feature.
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Harry Palmer NHSLOVE
(@harrypalmer628) reported
from
Camden Town, England
@EE is there a problem with your top up voucher system my friend brought top up voucher tried twice to text it through and nothing
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Adam Foxcroft
(@ADFoxcroft) reported
from
Hoddesdon, England
@HRLambert Ha! You just tried to use @EE 4G at Liverpool Street didn’t you...... They can see this all they want, but until I have enough network capacity to read an email at 17:30 on a weekday at Liverpool Street, I’ll remain non plussed.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Hardy
(@drmatthewhardy) reported
I was so fed up at one point last night that I tried to get out of my contract - but @EE wanted £179.80 to terminate our contract early, despite having used up the whole 14 day cooling off period trying to get the data issue sorted.
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2020
(@ChekalovZoran) reported
@EE how come a big company like yours has the worst app ever?. Its either maintenance or "we are having difficulties ". Constantly
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Mr Fonzie
(@MR_FONZIE) reported
@ee is your app down as I can't pay my bill??
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Eilidh Devenney
(@curlyworld) reported
@EE could someone please get in touch urgently, I’ve been left with no roaming in USA as it’s blocked though I have the confirmation text of approval. Please help
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Crofty
(@BatmansLass) reported
@EE The reason the payment was late was because right was never going to pay you more than I owed you. I had to wait for you to send me the correct amount, which I had informed you of. I can’t call you to say it’s paid or check youve received the payment. It’s a mess
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Matthew Hardy
(@drmatthewhardy) reported
An update to this story: On Friday night, after spending 2 1/2 hours on @EE's tech help chat line, I was finally able to chat to a senior staff member who solved the "no data" issue within 5 minutes (hurrah!). He also promised they'd give us the deal we'd been sold by @bt_uk
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Matthew Hardy
(@drmatthewhardy) reported
We'll see if this sorts the issue. But my initial impressions of @EE are of a company with inadequate customer service. Sure, you can get through to a junior chatbot within a few minutes, but they can't solve your problem.
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SemiBreveBot.xyz Status
(@semibstatus) reported
@EE what is up with your service around Holbeach, UK, H or H+ or EVEN E around most of the town. Absolutely awful and am considering changing providers
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michael king
(@michael73181333) reported
@EE my internet went down last night, and just been told a engineer won’t be out until Monday! All my devices including tv and mobile phone are reliant on internet, as the phone signal is bad. Very upset with the service
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Andy L.
(@Andy_Lane_) reported
from
Birmingham, England
@EE I ordered an upgrade for my phone last Saturday and it said usual despatch within 7 days. It’s been 8 days and I’ve had no phone and no update. I sent a DM yesterday afternoon and have not had a reply. Can you help?