EE outages and service status in Enfield Lock, England

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Enfield Lock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Enfield Lock, England

The most recent EE outage reports came from the following cities: Ilford, Newham, Waltham Forest, Camden Town, Waltham Abbey, Enfield Town, Hackney, Barnet, Leyton, Islington, Wood Green, Woodford Green, Hertford, Hoddesdon, and Stratford.

City	Problem Type	Report Time
Ilford	Internet	13 hours ago
Newham	Wi-fi	3 days ago
Waltham Forest	Internet	4 days ago
Camden Town	Phone	5 days ago
Waltham Abbey	Phone	10 days ago
Enfield Town	Phone	12 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

• 
  Adam Juniper (@AdamJuniper) reported 9 minutes ago from Walthamstow, England

  @EE Roughly how long is ‘shortly’ when referring to waiting for ‘a member of the team’ to ask about my returns pack for my old phone? (I’m guessing if I never get through I’ll still be charged for not returning the old phone?) (I know it’s over 20 mins...)

• 
  Ari Gork (@arigork) reported 13 minutes ago from Camden Town, England

  @VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?

• 
  Adam Dent (@Dent29Dent) reported 16 minutes ago from Tottenham, England

  @EE hi, I ordered a new phone yesterday and I have a confirmation email (without a reference number on it) but details as to when it will be delivered. Can you help?

• 
  Emyr Glyn Rees (@emirrelevant) reported 19 minutes ago from Hackney, England

  @EE Live chat rarely connects - please direct me to the WhatsApp chat support please.

• 
  Zarah🧸 (@Zarah_666) reported 21 minutes ago from Islington, England

  @EE Hi I’m trying to access the my ee app and it’s not working

• 
  Ari Gork (@arigork) reported 22 minutes ago from Barnet, England

  @EE Unable to login to the IOS app over the last few days. Removed and reinstalled with no luck. Any known issues?

• 
  Ayo (@ChocOnTour) reported 27 minutes ago from Hackney, England

  @EE ‘We will send an engineer to come round and fix your internet’. Engineer comes round and says there’s no problem, another engineer comes and checks outside, says it fine. So why do I have no broadband? Don’t ever get EE broadband. Pathetic

• 
  camisyfl (@camisyfl) reported 31 minutes ago from Camden Town, England

  @EE In fairness, they accused him of lying, very unhelpful and damn right rude. A complete joke in all honesty

• 
  Tonya 🦋🍓 (@ton_87L) reported 34 minutes ago from Barnet, England

  Just a heads up i ain't paying my bill for a service I ain't receiving @EE mid September the issue will be fixed. Then mid September you are getting my payment and even then i want that wiped off!!!!

• 
  radz (@rtkosha) reported 35 minutes ago from Stratford, England

  @EE my network isn’t working well today at all, can’t seem to stream any sort of content :(

• 
  Ryan (@r_condy) reported 37 minutes ago from Camden Town, England

  @ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.

• 
  Ace (@acetrigger) reported 39 minutes ago from Walthamstow, England

  @EE hi can someone help me. I was at the final stage of upgrade and the phone cut out.

• 
  James Shanks (@Jashanks79) reported 40 minutes ago from Hackney, England

  Orders an iPhone 14 pro max upgrade from @EE on the phone after a beyond woeful retail store experience. Told it would be delivered today. Now told it’s not and no idea when. That’s a day off wasted. Thanks EE for reminding me of woeful service.

• 
  The Mitchell Brothers (@MrMitchell) reported 45 minutes ago from Hackney, England

  @EE Hello I demand an answer why is the network not working!!!...

• 
  camisyfl (@camisyfl) reported 46 minutes ago from Camden Town, England

  @EE Won’t b happening . Service is awful. Beat to change operator. Thank u

• 
  Séan Bowe Videos 🏁✈ (@SeanBow3) reported 46 minutes ago from Barnet, England

  @EE hi, can you please help my try and fix the issue I am having which is preventing me from connecting to the EE Underground Wi-Fi network?

• 
  Angus Teee (@AngusTeee) reported 47 minutes ago from Islington, England

  @EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?

• 
  saintbone7🦅🤍❤️ 🇬🇧 🇬🇭 (@TheoEshun) reported 49 minutes ago from Camden Town, England

  @EE I’m having the worst customer service with you lot ever. All I get is Covid this due to Covid that. It’s absolutely disgusting the way I’m been treated😡 I can’t even get anyone to talk to. 1 hour 15mins still holding and then get cut off

• 
  Ashley Chaplin (@AshleyChaplin99) reported 54 minutes ago from Potters Bar, England

  I have ended up as a result of being ripped off by @EE , with a serious piece of junk, @Huawei tablet. Cannot believe how bad it is.

• 
  Chloe Driver (@Chloe_Driver) reported 54 minutes ago from Borehamwood, England

  Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jayne with a Y (@JB_56_) reported 3 minutes ago

  @EE please can you help urgently. You sent me a sincerely called me today and my phone won’t work. I have called 150 on another phone which useless. What do I do

• 
  Simon Whale ™ (@Simon_Whale) reported 5 minutes ago

  @EE how are you the only telecoms company on earth that doesn’t have a chat function or email to contact you. Shocking service

• 
  Lynds Maple (@lyndsMaple) reported 6 minutes ago

  @EE riddle me this, why am I getting no little to no signal at home on the ground floor, upstairs only one bar. Signal checker says no problems but won't let me check further?!

• 
  Tobes (@theGrimey) reported 7 minutes ago

  @EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.

• 
  . (@acannotbearsed) reported 9 minutes ago

  @EE 1 week later and still trying to fix the same issue. tech add on contract ended Jan 26, was billed feb & march for it. advisor now saying to pay the correct amount but with no bill showing this? why would i pay something with no record of & will have to message again to fix. wild

• 
  6igantuar (@6igantuar) reported 13 minutes ago

  I'm with BT, through them I get EE, so I can use TNT Sports, which I have to use Discovery+ to watch, and now they're saying I need an HBOMax account, but when I go to login they don't recognise my email, so I can't watch any sports that I've paid for. @bt_uk @EE @discoveryplus

• 
  Craig Taylor (@blown_ranger) reported 13 minutes ago

  @OnlineQueryTm @dpd @EE thankfully resolved my issue, perfectly. I recommend you take a leaf out of their book and provide an option for customers to speak with an actual person

• 
  Alan Roberts (@AlanRob68902430) reported 13 minutes ago

  @EE CUSTOMER SERVICE A DISGRACE 32 days into a complaint and nobody adresed it, I'm on hold to terminate the contract and stil. Over an hour so far @O2 here I come

• 
  Kitten Kong (@kittenkong42) reported 22 minutes ago

  @EE I can’t call as I literally have no phone right now! Three cut me off and I don’t have your sim active because of my issue

• 
  Matthew Smith 🇵🇸🇿🇦 (@indigojo_uk) reported 23 minutes ago

  @EE I did. It told me it couldn't find any issues at my home address, which is true. But there are in my local town centre. It told me to "press 1 to speak to someone" but when I did, it told me to hang up and check my texts.