EE outages and service status in Enfield Lock, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 2 outage signals in the last 24 hours around Enfield Lock, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 25, 12:46 AM GMT+1.
- Internet (63%)
- Wi-fi (26%)
- Phone (11%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Enfield Lock, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Enfield Lock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Enfield Lock, England
The most recent EE outage reports came from the following cities: Potters Bar, Barnet, Hackney, Woodford Green, Ilford, Camden Town, Newham, Islington, Harringay, Waltham Forest, Waltham Abbey, Enfield Town, and Leyton.
| City | Problem Type | Report Time |
|---|---|---|
 Potters Bar
|
Wi-fi | 10 hours ago |
|
Barnet
|
Phone | 14 hours ago |
|
Hackney
|
Internet | 3 days ago |
|
Woodford Green
|
Internet | 4 days ago |
|
Hackney
|
Internet | 4 days ago |
|
Hackney
|
Internet | 6 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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Angus Teee (@AngusTeee) reported from Islington, England@EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?
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⚒️🎄 Edgware Baubles 🎄 ⚒️ (@KillerHeels_UK) reported from Barnet, England@Jackson93439084 @EE It's a crap ad too. @EE
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Ayo (@Ayoolanaa) reported from Hackney, England@EE how do I make a formal complain for the service you guys provide? I’ve actually had enough now.
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Emyr Glyn Rees (@emirrelevant) reported from Tottenham, England. @EE I’ve been requesting a call back from your business support for over a month but getting nothing. Call in, I get an answer phone saying try later. Currently paying over the odds because contract is up and you have no interest in helping me. Call me, please.
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Ayo (@Ayoolanaa) reported from Hackney, England@EE internet is absolutely, and I cannot stress this enough, the WORST broadband I have ever experienced. I can’t play a single game with lagging, why? Simply why?
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Jack Taylor (@jackjctaylor) reported from Islington, England@MattDronfield @MarcAllera @EE It’s still nothing to complaint at!
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Ayo (@Ayoolanaa) reported from Hackney, England@EE Definitely not well because of your internet issues. It has been a while and still no resolution. My full name and all those details will be in the DM already, I’m sure you are able to see that, Olivia.
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Laura 💙 (@laura_day6) reported from Ilford, England@EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)
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Zarah🧸 (@Zarah_666) reported from Islington, England@EE Hi I’m trying to access the my ee app and it’s not working
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Lydia Pluckrose (@EatOutLots) reported from Camden, EnglandHi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?
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Tonya 🦋🍓 (@ton_87L) reported from Barnet, EnglandQuite disgusting that @EE had planned works on signal in my area till 16th September and not one person from a telecommunications company has bothered to let me know or communicate this to me. What a **** up. Embarrassing.
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James Shanks (@Jashanks79) reported from Hackney, EnglandOrders an iPhone 14 pro max upgrade from @EE on the phone after a beyond woeful retail store experience. Told it would be delivered today. Now told it’s not and no idea when. That’s a day off wasted. Thanks EE for reminding me of woeful service.
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Sandra Ryan *** (@soryan25) reported from East Ham, England@EE data would not work all day yesterday. Not the first time. In general on a daily basis, service is bad.please don't blame the storm. This is ongoing for a long time now. My phone continously cutting out and says no service. Mostly reliant on my home broadband for wifi calls!
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Ari Gork (@arigork) reported from Barnet, England@EE Unable to login to the IOS app over the last few days. Removed and reinstalled with no luck. Any known issues?
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Paul Lewis (@paulstevenlewis) reported from Barnet, England@virginmedia have the worst customer service I know of... @EE & @SkyHelpTeam are SO much better. I messaged Virgin at 10:30 on Thursday, as a very longstanding customer & waited over an hour for them on the phone before giving up. At 5:30pm Friday, they still have not replied!
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Daniel (@spasypaddy) reported from Barnet, EnglandWhy do I have full signal but no reception in the street outside my house @EE
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Séan Bowe Videos 🏁✈ (@SeanBow3) reported from Barnet, England@EE hi, can you please help my try and fix the issue I am having which is preventing me from connecting to the EE Underground Wi-Fi network?
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Angus Teee (@AngusTeee) reported from Islington, England@EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!
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Bobby Chakraborty (@Boblex) reported from Hackney, England@EE is there a problem in the N16 area. My signal being awful for the last few days
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Rice FCMI (@Patrick_Rice) reported@EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), is broken on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!
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Dr Helen Perkins (@earlyyearsHP) reported@EE made a complaint about not being able to access my account over 2 weeks ago. Promised IR would sort and also promised to escalate the matter. Heard nothing and still can’t access account. This has been going on since you swapped us from BT Looking for a new supplier 😡
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Stuart de Rozario (@StuartdeRozario) reported@mark_wootten @EE might have something to say about that. Zero customer loyalty there too.
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Adam (@adamsturdy_) reported. @EE You're not allowing me to use my sim in Egypt which means I can't get into the app because I can't receive a code to my phone which means I can't contact support. Can you help?
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Nana H Essiful (@nanaessiful) reportedI can’t believe that in this day and age @EE is allowed to offer such atrocious broadband services. Good luck if you can even speak to customer service and if you do they are utter useless and incompetent Can’t even get basic things right. @EE you should be ashamed of yourselves
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Hefin Richards (@HefinR) reported@LouNfu @EE They have areas which show perfect 5G cover yet data is slow or non existent- Shrewsbury SY3 is poor - I have raised this and they say “we have no reports of a fault” - it isn’t a “fault” It’s been like it for years! Same around SY22 - what you see ain’t what you get!
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KazzyJBay (@KazzyBay) reported@EE Apparently police in our area looking at guy impersonating a member of your team. I have camera image which willing to dm. A a business customer I find this extremely worrying and cold calling damaging for your brand! This is happening in Whitstable, Kent
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John Podmore (@John_Podmore) reported@EE Thank you for sending me a new hub with the promise of sending a human being to set it up and find out why my signal doesn’t extend beyond the room it’s in. Thank you also for killing the link to the humans making promises and sending me back to the bot bashing I am now getting
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Danielle Alexander 🇬🇧🇬🇾 (@_deedee33) reportedMate no service between New Eltham and Hither Green on the train @EE sort your network out!!!!!🤬🤬🤬🤬
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Rob Myers (@RobLMyers) reported@EE Kind of pointless doing that. It’s your general customer service number and, unsurprisingly, none of the options are relevant. The help section on the website is also of no help whatsoever.