EE

EE Outage Report in Enfield Lock, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Enfield Lock, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Enfield Lock, Greater London, England 01/17/2026 05:00

January 17: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Enfield Lock, Greater London, England

The most recent EE outage reports came from the following cities: Romford, London, Hackney, Wembley, Paddington, Newham, City of Westminster, Dagenham, Waltham Forest, City of London, Islington, New Barnet, Ilford, Ealing and Hertford.

Loading map, please wait...
City Problem Type Report Time
United KingdomRomford E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Enfield Lock, England

Latest outage, problems and issue reports in Enfield Lock and nearby locations:

  • ChairBadger Gavin Plume (@ChairBadger) reported from Harlow, England

    @EE Yes I am it's really annoying as keep getting an automated email saying on way and can't check on my account, now being told your taking money out of my account based on old contract which I am not paying, is this fair and good customer service?

  • AshleyChaplin99 Ashley Chaplin (@AshleyChaplin99) reported from Potters Bar, England

    I have ended up as a result of being ripped off by @EE , with a serious piece of junk, @Huawei tablet. Cannot believe how bad it is.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • Zarghum Zarghum hassan (@Zarghum) reported from Ilford, England

    @EE really bad service I just want to. Gift data and it’s not working online or on the app

  • taylor251073 mark (@taylor251073) reported from Stratford, England

    @EE how do I cancel my contract when my contract finishes,

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?

  • Chloe_Driver Chloe Driver (@Chloe_Driver) reported from Borehamwood, England

    Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice

  • karenbull2301 Karen Bull (@karenbull2301) reported from Shenley, England

    @EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!

  • StuABedford Stuart A (@StuABedford) reported from Paddington, England

    Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • DamianHolroyd Damian Holroyd (@DamianHolroyd) reported from Walthamstow, England

    @EE I’ve noticed that over the last 6months or so, network reception round the area I live has suddenly started dropping out, so much so I can barely make a call when I’m out. What has gone on? Can you fix it?

  • huwkan Huw (@huwkan) reported from Poplar, England

    @EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2

  • Chloe_Driver Chloe Driver (@Chloe_Driver) reported from Borehamwood, England

    @EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee

  • Dadyougeek John (@Dadyougeek) reported from Harlow, England

    I’m guessing that @EE won’t admit there is a problem with gifting data which is why they won’t response to my customer service tweets

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?

  • ljchandler11 lee (@ljchandler11) reported from Harlow, England

    @EE hi trying to gift data to my son but keep getting error message.. can you help.

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.

  • JKBartsHeart Jonathan Kelly (@JKBartsHeart) reported from Kensington, England

    @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • n_pascall Blu Belle (@n_pascall) reported

    @tracydunks @EE I'm glad I'm not the only one that has the same problem with my phone burning up. It's beyond a joke.

  • dcm_illness Blodwin (@dcm_illness) reported

    @EE do you still help people on Universal credit?

  • shaneotomo Shane Thomson (@shaneotomo) reported

    @EE over an hour on the phone to try resolve a issue caused by EE and no joy and no confidence it will be resolved soon. Not great

  • AlexTomasiewicz Alex Tomasiewicz (@AlexTomasiewicz) reported

    Hi @EE, any chance you can fix your systems and stop overcharging people for months and pretending everything is normal? The energy providers make life hard enough with their bills so please don’t go the same way. Still waiting for the refund..

  • andreachin91 andrea chin (@andreachin91) reported

    @EE sons signal slow for past 24 hrs. Can't stay in touch with him. Is there an issue please? Thanks

  • living_life_me Living Life! (@living_life_me) reported

    @EE @LeighJordane @EE why are you saying you haven’t heard from the customer when it’s you that didn’t reply in the first place. This makes no sense to me

  • AndyTHFC85 Andy Woods (@AndyTHFC85) reported

    @EE why am i not receiving a discount even tho I’m a BT customer?

  • BeccaJSmith_xo Rebecca Smith. (@BeccaJSmith_xo) reported

    Be a @EE customer for god knows how many years just to get sh💩t upgrade packages for the new iphone14, think a new network is calling my name 👋

  • JordanLeeSounds Jordan Lee Collins (@JordanLeeSounds) reported

    @EE Hi Chris, I’ve just emailed @OpenreachHelp After speaking to one of you advisors on the phone, their only suggested solution was that I switch to a copper line broadband that would give me 14mbps tops, which is insufficient for my line of work. I’ll DM you now.

  • xoxshelbeexox Shelby Sheridan 💜💕 (@xoxshelbeexox) reported

    @EE hello I’m unable to make a payment? Is there a problem with your payment screen via the app?