EE Outage Report in Enfield Lock, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Enfield Lock, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent EE outage reports came from the following cities: Hackney, London, City of London, Camden Town, Romford, Barking, Dagenham, Paddington, Newham, Poplar, Hertford, Harringay, Enfield Town, Mayfair and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia have the worst customer service I know of... @EE & @SkyHelpTeam are SO much better. I messaged Virgin at 10:30 on Thursday, as a very longstanding customer & waited over an hour for them on the phone before giving up. At 5:30pm Friday, they still have not replied!
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
from
Barnet, England
@EE Are you guys blocking @BTP 61016 as trying to report a issue and it reports error 28
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Billy
(@billyscott31) reported
from
City of London, England
@EE Had the same problem yesterday morning. So far so good today. What was this caused by?
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Adam Juniper
(@AdamJuniper) reported
from
Walthamstow, England
@EE Roughly how long is ‘shortly’ when referring to waiting for ‘a member of the team’ to ask about my returns pack for my old phone? (I’m guessing if I never get through I’ll still be charged for not returning the old phone?) (I know it’s over 20 mins...)
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Ace
(@acetrigger) reported
from
Walthamstow, England
@EE hi can someone help me. I was at the final stage of upgrade and the phone cut out.
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Stuart
(@Robe0s) reported
from
London Colney, England
@EE so your store won’t issue me with a SIM card as my passport is out of date - no passports are being issued due to the pandemic! Surely you could help in these unusual times
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Jonathan Morris
(@jmcomms) reported
from
Stratford, England
@markgosy @EE At least they have a pretty decent Wi-Fi service on the low level platforms, but it isn't ideal. I think there's soon going to be work on the Northern City Line (Drayton Park to Moorgate), starting perhaps with platforms and then the tunnels. Can't remember all the details.
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@MattDronfield @MarcAllera @EE It’s still nothing to complaint at!
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE The problem with EE is that they pay and go price plans are a major rip off
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE your pay and go price plan are overpriced and very expensive I mean 60GB for £30 is a rip off as with the smarty network price plan at £18 for unlimited everything!!!...
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Tottenham, England
Hello @EE 👋 Just wondered, as a current customer on a soon to be expired Swappable Benefits plan with you, if I were to put my SIM card into a 5G enabled phone, would I gain access to 5G signal or would I still only have 4G access? (Hope this makes sense)
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE Also this network (EE) has to improve the signal/coverage at my post code E178SN on 3&4&5G is rubbish for everyone in Walthamstow London
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Hugo Slime
(@HugoSlime) reported
from
Walthamstow, England
So after 3 of @EE #broadband "quality" assurance team break their appointments with no apologies with one lying about trying to phone late, the fourth says reason for poor service is my @Sonos equipment. So I have to live without sounds for 24hrs. #ee #badcustomerservice
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𝕂𝕚𝕣𝕤𝕥𝕪
(@custard71) reported
from
Tottenham, England
@EE my internet is down 🥺🥺🥺
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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Jane Staiano 🇪🇺🇬🇧🇮🇹
(@JaneStaiano) reported
from
Camden Town, England
@JudyMansfield @EE No network is better than another unfortunately Judy ... I'm with EE and rarely get a good signal here in London in my own home. They also keep upping their prices, so make sure they give you a good deal.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nikolaj Hansen-Turton
(@nikolajht) reported
@NishParmarPhoto @ManLikeJJ @EE If you turn off Wi-Fi calling it fixes the issue but unfortunately you lose access to Wi-Fi calling
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Charlotte Ames
(@charlotteames3) reported
@EE Is there no customer advice available from Twitter
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ScReWlOoSe 🤪
(@ConorTheBrit) reported
Hey @EE who do I complain to about having no mobile coverage at home? Your website says this area is covered but no matter where I am I dont have a signal.
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Mike
(@MikeHull84) reported
What is the point of having @EE in Beverley? Must be 9 months piss poor signal now - can’t even report it as the signal doesn’t hold long enough to get through the options when you call 🤬😭😭
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gmusement
(@gmusement) reported
I feel pretty shortchanged that I chose my new @EE network mobile contract based on their excellent 4g and 5g coverage at my house, and yet when everything is started, I have barely a signal inside or outside, and cant make any calls from inside the house. 🤬
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Paul Anderson
(@ando7_paul) reported
@EE @kevinbacon Stupid Ad. How did you lie? They were 100% true when you said them.
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NishitParmarPhoto
(@NishParmarPhoto) reported
@ManLikeJJ @nikolajht @EE Interesting. Managed to kick in 5G by manually selecting EE in my network preferences. Annoying workaround.
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MJ
(@mikejobson) reported
@ojobson @EE It’s ******* stupid
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Chris Witham
(@cehwitham) reported
@EE regularly seeing poor broadband speeds at home recently. Often measured in kbps not mbps. Do you have issues in GL14?
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Fangjiawu
(@fangjiawu) reported
@EE iPhone 13 is weak to get the signal, i experienced horrible.