EE Outage Report in Enfield Lock, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Enfield Lock, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent EE outage reports came from the following cities: London, Ealing, Dagenham, City of London, Hertford, Poplar, Islington, Hackney, Kensington, Chingford, Romford, City of Westminster, Newham, Harringay and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Huw
(@huwkan) reported
from
Poplar, England
@EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.
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Emyr Glyn Rees
(@emirrelevant) reported
from
Tottenham, England
. @EE I’ve been requesting a call back from your business support for over a month but getting nothing. Call in, I get an answer phone saying try later. Currently paying over the odds because contract is up and you have no interest in helping me. Call me, please.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2
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Zarghum hassan
(@Zarghum) reported
from
Ilford, England
@EE really bad service I just want to. Gift data and it’s not working online or on the app
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
Prepping for school our youngest.. New phone.. Cheaper contract thru online 3rd party still with @EE...tried to get a deal but they just give you a story that has no meaning to a client its all about them! Trying to cancel orig contract took details put on hold now 35 mins 👹
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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John
(@Dadyougeek) reported
from
Harlow, England
I’m guessing that @EE won’t admit there is a problem with gifting data which is why they won’t response to my customer service tweets
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
@EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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Emyr Glyn Rees
(@emirrelevant) reported
from
Tottenham, England
@davechaps @EE Bruv. They are ***************, and about £45 a month too much from me. Business customer too. Idiots.
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Stuart A
(@StuABedford) reported
from
Paddington, England
Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Karen Bull
(@karenbull2301) reported
from
Shenley, England
@EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!
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lee
(@ljchandler11) reported
from
Harlow, England
@EE hi trying to gift data to my son but keep getting error message.. can you help.
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Jonathan Kelly
(@JKBartsHeart) reported
from
Kensington, England
@calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Emberson
(@embers21) reported
@EE Thank you I understand that! But I have been a loyal customer for over 10 years and working in retail myself keeping loyal customers happy and making feel wanted by the company no matter how much money they spend, I think, is very important in retail!
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Prof Elizabeth Tingle
(@ElizabethTingle) reported
My @ee pack had failed to renew, my phone is unusable and the @ee person I spoke told me there was no known solution to this, it was an IT issue with no prognosis. Not good enough. No info on Website or social media. Is this the vaunted @ee excellent customer service?
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chris main
(@mainy99) reported
Customer service @EE is shocking.
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Josef gaynor
(@Josef_gaynor) reported
@EE Been with u over 15 years now and your offers on an upgrade are terrible, looks like I’ll be moving to @O2 or @ThreeUK what’s your plans for an iPhone 13 with 100gb internet or unlimited
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Grumpy Old Man
(@Hairyloon) reported
@EE OTOH, I've just had a text message to tell me that it's resolved... I hope that's coincidence: if you've linked this account to that complaint I'll be both impressed and concerned.
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Mark Mossop🐻🏴🇬🇧
(@Mossop1846) reported
@EE @Goal_Click Any chance you can DM me and then give me a call? I’m a customer of EE and have big issues with the service you’ve put me on with BT Broadband.
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Nichola 2020
(@NicolaDonnan) reported
@EE I paid for roaming whilst in orlando. It didn't work and my phone network was constantly on "emergency calls" only. I tired 3 times your help chat. Nothing worked. I tried this morning to chat online to explain why I don't think I should be expected to pay my full bill and
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George
(@GeorgeBPriv1) reported
@EE I’ve been to 5 very large music festivals this summer & have only been able to get a stable connection at 1 (Glastonbury obviously) whilst others have had absolutely no issue on 3, Vodafone & O2. You used to be really good! Leaving when this contract is over soon
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ginny young
(@horseygin) reported
@EE so been on the phone with connectivity problems 20 minutes, got passed through to level 2(?) line DROPPED! Agent called back so im at the back of the queue again? Its coming to an hour now with zero resolution!
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Jebiga 🇪🇺🏴 🇦🇩🇨🇾🇭🇷🇨🇮
(@Nickpurn300) reported
@EE @EE could you confirm where service is guaranteed. Constant issues with phone since Jan 2022. Unable to answer calls today. Told by your technical advisor service is not guaranteed at home, whilst moving or whilst stationary.