EE Outage Report in Enfield Lock, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Enfield Lock, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Enfield Lock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Enfield Lock, Greater London, England
The most recent EE outage reports came from the following cities: Waltham Forest, London, Hackney, City of London, Romford, Wembley, Islington, New Barnet, Ilford, City of Westminster, Ealing, Dagenham, Hertford, Poplar and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Waltham Forest |
Phone | |
| Waltham Forest |
Phone | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Enfield Lock, England
Latest outage, problems and issue reports in Enfield Lock and nearby locations:
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Kevin Hayles
(@kevinhayles) reported
from
Ware, England
Very poor customer service @EE. Feel free to get in touch and arrange some training for your teams. Let’s turn this into a positive. #cantwait #ostomy #hiddendisabilities #facilitiesforall
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Lochlann
(@Lochlanndg) reported
from
Stratford, England
Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent
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itsmenaaz
(@naazalii) reported
from
Poplar, England
@EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G
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Kurt Kiefer
(@k1rtk) reported
from
Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
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SfH
(@simonfromharlow) reported
from
Stratford, England
@vicgoddard I have long suspected that @EE withhold automatic carrier ‘over network’ updates to handsets that they’d like to nudge you to upgrade
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Daniel Singleton
(@DSingleton_) reported
from
Ilford, England
Every week I get an unsolicited text from @EE telling me they are sorting out issues in my area. It never gets better I lose every call in my house. Not so much everything everywhere - more nothing nowhere! I’m seeking a new provider for me and my org. #mobilephone
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Surabhi Nanda
(@NandaSurabhi) reported
from
Ilford, England
@MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience
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itsmenaaz
(@naazalii) reported
from
Poplar, England
@EE I called up and they said there was problems with my area. They will solve it it’s been 24 months now and there had been times where they have compensated me. However majority of the time I have been given false promises and been lead on
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Kirua
(@yehbmb) reported
from
Islington, England
@EE hey no service since this morning
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John Robinson
(@jr_svb) reported
from
Islington, England
Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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Kevin Hayles
(@kevinhayles) reported
from
Harlow, England
@ileostomyontour @littlemissileo @EE Appalling to treat anyone in that manner. Even more so if in urgent need!
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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Surabhi Nanda
(@NandaSurabhi) reported
from
Ilford, England
@EE APPALLED by your service - your courier delivers a parcel to another address and you don’t trust your customer to say they have not received it and not willing to help the customer #CustomerExperience #EE
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dazz ii am
(@dazzgedd73) reported
from
London Colney, England
Still no signal in SM6 @EE day 3
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John Smoleskis
(@johnski2000) reported
from
Harlow, England
@EE Hi David. It was a most unhelpful message. Something along the lines that there’s a problem. Just got home. All seems to be working ok now. Thanks
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Ross Perry
(@Ross7Perry) reported
from
Poplar, England
@EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect
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Mr P
(@adrian_pennelli) reported
from
Hackney, England
Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare
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Ekramul
(@ehoque007) reported
from
East Ham, England
@EE Ridicilous protocols in place just to reset my online account password. Now need to go into a store with my ID! Not necessary. 10 years plus customer. Shame.
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KG
(@kerem6okce) reported
from
Hackney, England
He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Severn 🏳️🌈
(@lisasevern) reported
@cassesque @EE It's frustrating. At home the 5G signal is great and I get faster downloads than our ADSL wifi, but out and about it's often unusable. What network/phone are you using?
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Steph McDermott
(@stephmcd90) reported
Since I upgraded to the @Apple iPhone 13 I’ve been very disappointed. Calls aren’t clear and break up a lot. This never happened with my iPhone 11. Anyone else having issues like this? @AppleSupport @EE
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dafyddgriffiths
(@dafyddno2) reported
@EE It seems to haven slowing down especially where I live @Sa726pz it’s saying 4g on screen these speeds are terrible 😢
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(((Huda Jawad)))
(@hudzyboo) reported
@EE Hello! I have lost my sim on holiday and just got back ..I can’t call from my phone as there isn’t a sim in it ..can you help?
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The Gaming Nerd
(@TheGamingNerdFB) reported
@EE any outages in the Milton Keynes area as struggling to get a decent 4g signal anywhere
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Phil Cliffe
(@pjcliffe1981) reported
@EE Any chance of sorting out the phone and Internet signal in the CW1 area? It's been down since Thursday evening!
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Fly100
(@FlyFly100) reported
@EE @EE hey guys you got a mast down at in the Dn36 area ? Bad signal on all ee devices, inside and out.
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Dave
(@rowedav) reported
@EE hi there, I’ve come on holiday and have the Roam abroad pass on my account but can’t get any connectivity aside from hotel Wi-Fi. Please help 🙏
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simon riggs
(@simonjecariggs) reported
@EE having major trouble this week with my broadband router dropping out. Tried all of the usual tricks and still keeps happening #help
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Alice Warwick
(@Warwick96) reported
@EE I’m the dn9 postcode area, I have no service or mobile data, is the network down, had to find wifi to actually get it to work??