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EE outages and service status in Hatfield, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 2 outage signals in the last 24 hours around Hatfield, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Apr 13, 12:58 AM GMT+1.
  • 49% Internet (49%)
  • 27% Phone (27%)
  • 11% E-mail (11%)
  • 11% Wi-fi (11%)
  • 3% Total Blackout (3%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hatfield, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hatfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 13: Problems at EE

EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hatfield, England

The most recent EE outage reports came from the following cities: Knebworth, Waltham Abbey, Edgware, Enfield Town, Barnet, Luton, Welwyn, Stanmore, Hemel Hempstead, Welwyn Garden City, Stevenage, Wood Green, Watford, Woodford Green, and Bushey.

CityProblem TypeReport Time
Knebworth Internet 17 hours ago
Waltham Abbey Phone 23 hours ago
Edgware Internet 2 days ago
Enfield Town Phone 2 days ago
Barnet Total Blackout 4 days ago
Barnet Internet 4 days ago

Nearby cities with recent reports

Barnet

2 recent signals

4 days ago
Knebworth

1 recent signals

17 hours ago
Waltham Abbey

1 recent signals

23 hours ago
Edgware

1 recent signals

2 days ago
Enfield Town

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hatfield, England

Latest outage, problems and issue reports in Hatfield and nearby locations:

  • Mazipita
    Gov Soludo's PA (He/Him) 🇳🇬 🇬🇧 (@Mazipita) reported from Borehamwood, England

    @EE kitikpa la cha unu anya. How can you owe me £50 after I returned an upgraded phone within the 14 day cooling off period only to be billed £99. The idiot I spoke to on 150 said nothing can be done cos that my bill. Imagine the audacity? Arant nonsense.. Afọ SA gbue unu dia.

  • SeanBow3
    Séan Bowe Videos 🏁✈ (@SeanBow3) reported from Barnet, England

    @EE hi, can you please help my try and fix the issue I am having which is preventing me from connecting to the EE Underground Wi-Fi network?

  • stuart_foy
    foy (@stuart_foy) reported from Barnet, England

    @EE my London Underground WiFi connection stopped connecting as of yesterday. I've tried forgetting and re-adding the EEWiFi-Auto network multiple times. Any idea what's up?

  • karenbull2301
    Karen Bull (@karenbull2301) reported from Shenley, England

    @EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!

  • arigork
    Ari Gork (@arigork) reported from Barnet, England

    @O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?

  • martin_namara
    Last Stand (@martin_namara) reported from Broxbourne District, England

    Prepping for school our youngest.. New phone.. Cheaper contract thru online 3rd party still with @EE...tried to get a deal but they just give you a story that has no meaning to a client its all about them! Trying to cancel orig contract took details put on hold now 35 mins 👹

  • v7___ELDN
    VP (@v7___ELDN) reported from London Colney, England

    @EE why is your website not working?

  • Greenworks10
    Gardens East (@Greenworks10) reported from Enfield Lock, England

    @EE What's happened to your customer service??? I've rung countless times and can't get through, left messages that no one ever replies to. Very poor reception all of a sudden and need help!

  • ton_87L
    Tonya 🦋🍓 (@ton_87L) reported from Barnet, England

    Absolute **** piece of service yet again @EE in Barnet

  • DisneyDreamer30
    Baby J (@DisneyDreamer30) reported from Tottenham, England

    @EE Is there a problem with the service? My phone is absolutely fine but my husbands has no internet, no way to make calls or texts. Both on the same account.

  • acetrigger
    Ace (@acetrigger) reported from Walthamstow, England

    @EE hi can someone help me. I was at the final stage of upgrade and the phone cut out.

  • peter_hollas
    Peter (@peter_hollas) reported from Stevenage District, England

    @EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK

  • AdamJuniper
    Adam Juniper (@AdamJuniper) reported from Walthamstow, England

    @EE Roughly how long is ‘shortly’ when referring to waiting for ‘a member of the team’ to ask about my returns pack for my old phone? (I’m guessing if I never get through I’ll still be charged for not returning the old phone?) (I know it’s over 20 mins...)

  • SergioMallardo
    Sergio (@SergioMallardo) reported from St Albans, England

    @EE Will there be bill reductions on the back of this then? I’m not paying for a service I couldn’t use

  • BancoDePapa
    グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @Femi_Sorry @EE A little bit pathetic isn't it Femi.... I'm not even an @EE customer....

  • sebgarner
    Sebastian Garner (@sebgarner) reported from Hatfield, England

    @EE as most places are open except for EE. It’s a bloody joke that your customers can’t speak to someone on the phone when you do a live chat they can’t help you so please explain if that is a way to run a business.

  • NatashaVivienS
    Natasha Shepherd ♡ (@NatashaVivienS) reported from Luton, England

    @EE are you having issues with connecting people with their WiFi. I work for the NHS and I am working from home. My WiFi has connected to my laptop fine this morning now it states there is no internet however it’s working for my partner and my phone. Please advise.

  • MrsMummypennyUK
    Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    Shoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.

  • Chloe_Driver
    Chloe Driver (@Chloe_Driver) reported from Borehamwood, England

    Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice

  • NubiBlue
    ((ALMOST)) Always Positive ⬛ 💙➕ (@NubiBlue) reported from Barnet, England

    @GemJars1878 @EE Been told that, but I'm on Virgin, which is terrible as well.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jonesy_laaa
    Sarah Jones #21 (@jonesy_laaa) reported

    @EE I’ve tried ringing and I’ve been on the phone twice this week to sort it out and after an hour, you guys hang up on me. Just give me back my refund please. It’s beyond a joke when my final bill was you was generated on the 18th March!

  • TheWobblyGamer
    The Wobbly Gamer 🧑🏼‍🦯 👀 🎮 (@TheWobblyGamer) reported

    I’m fed up of paying @EE a stupid amount of money for internet that is inconsistent, slow and absolutely garbage all round I would not recommend them to anyone!

  • DipDabDave
    Dave Nichols (@DipDabDave) reported

    @EE Afternoon Guys, just been chatting to 1 of your team about upgrades etc. Really nice guy and helpful but the call dropped out ironically! Please pass on that I didn’t hang up on him and if he wants to call back he can 👍

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE Immediate effect , she has now rang a 3rd time saying she cannot escalate it due to the outstanding balance and this should be escalated today there was no outstanding balance ill go via ofcom, I've now had a text saying complaint closed DISGUSTING customer service

  • TonyCrystals
    Tony Crystal (@TonyCrystals) reported

    @chocoranges @EE Keep a record of everything, make a formal complaint. Ask for compensation. If they are not reasonable go to comms Ombudsman. I would say £25ph for inconvenience plus null payments during dispute is reasonable. Every email cost 1 hour. Phone calls by the minute rounding up. hth

  • PolemicTMM
    Polemic Paine (@PolemicTMM) reported

    This is exactly the sort of corporate one sided arrogance that needs levelling up. @EE We sent you something. Too see it you have to log on and follow our system instructions designed to make our lives easier not yours. Same to see why we've raised your charges. Oh, and if you have any questions relating to this don't bother asking because we blank your enquiries. Fk em. Solution in link in tweet below.

  • shellm1971
    Michelle Masson 🙃 (@shellm1971) reported

    @EE I’m getting text messages from you and Openreach about an upcoming broadband installation. You must have the wrong contact details because I am not an EE customer and this is nothing to do with me. Now getting request for feedback texts as well.

  • shauny67
    Shaun (@shauny67) reported

    @EE @WoodUksparky137 This is why now being with EE(Orange) for 30 yrs I now buy my devices outright or have a payment plan with the manufacturer & just have a SIM only package as sorry EE but since taken over by BT you are no longer the company you once were just now only offer the best network

  • CronoYellow27
    Peter Cross (@CronoYellow27) reported

    @owlsfan4eva @EE My signal issue has been for the last few days now. Okay when I'm not in the house funnily enough.

  • blown_ranger
    Craig Taylor (@blown_ranger) reported

    @EE you gave DPD the wrong mobile number for my delivery therefore I didn’t get the PIN. The same will happen again tomorrow unless you correct this. Can a person and not a useless virtual assistant or IVR DM me to fix this