EE Outage Report in Knebworth, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Knebworth, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Knebworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Knebworth, Hertfordshire, England
The most recent EE outage reports came from the following cities: Luton, Welwyn Garden City, Harpenden, St Albans, Stevenage and Ware.
City | Problem Type | Report Time |
---|---|---|
Luton | Wi-fi | |
Luton | Internet | |
Luton | Internet | |
Luton | Phone | |
Luton | Internet | |
Luton | Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Knebworth, England
Latest outage, problems and issue reports in Knebworth and nearby locations:
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@EE i can add an extra to my account for free, but how hard do you make it to set it up!! Ive ticked BT sport as my add on in my account. But nothing text wise has appeared. This is not a customer friendly experience.
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pavlin yankov
(@paulondon666) reported
from
London Colney, England
@EE Help
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Bikey McBikeface.
(@harpbikespa) reported
from
Harpenden, England
@EE intermittent no service for 2 months in Harpenden. No service now for 3 days. Customers can’t get me. #ee what’s going on. You arnt even answering DM.
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stephen payne
(@stephenpayne17) reported
from
St Albans, England
@EE Hi having trouble with mobile WiFi account can login but comes up with error on this page
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Andy Morgan
(@AndyAndysmorgan) reported
from
Welwyn Garden City, England
@mouthwaite @EE Unfortunately I'm having the same issues with O2, signal drops out in an area where I should get minimum 4g, they constantly double bill me, one for a number I've never had
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pavlin yankov
(@paulondon666) reported
from
London Colney, England
@EE Why are you not responding anymore to calls and emails about customer service or returns ? Its a third day I am calling for hours.
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Sergio
(@SergioMallardo) reported
from
St Albans, England
@EE Will there be bill reductions on the back of this then? I’m not paying for a service I couldn’t use
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pavlin yankov
(@paulondon666) reported
from
London Colney, England
@EE Why are you not responding anymore to calls and emails about customer service or returns ? Its a third day I am calling for hours.
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Sergio
(@SergioMallardo) reported
from
St Albans, England
@MarcAllera @Qualcomm_EU @EE That’s all great Marc but if it takes your team weeks to fix a broken mast then it’s all a bit of waste of time, isn’t it? Half of St Albans has been without decent service since before Easter and your team can’t tell us when it’s going to be fixed
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VP
(@v7___ELDN) reported
from
London Colney, England
@EE why is your website not working?
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James Meredith
(@Jamesmeredith) reported
from
London Colney, England
@EE beware of EE customer service offering “better” deals over the phone. They will lie to you and you could end up with a tariff you didn’t want. #mobile #cellular
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Richard Barker
(@penfoldholes) reported
from
Shefford, England
@EE virtually no service in BR5 area of Orpington for several days AGAIN and no update since 7.00 am yesterday. What’s going on ?
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James Meredith
(@Jamesmeredith) reported
from
London Colney, England
@EE #5G In central London and usual dropped calls again from EE 5G. Had four dropped calls and internet poor. Useless!
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Kate Garlick
(@KateGarlick) reported
from
Hertfordshire, England
@EE Hello. Are you having system outage in Stevenage? We are struggling to get the business WiFi working.
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James Meredith
(@Jamesmeredith) reported
from
London Colney, England
@EE #5G #network EE has terrible 5G in London West End. Using my phone today in Covent Garden and it constantly drops calls. Internet is very slow. Had 4G and it was so much better. EE has deteriorated. Problems with EE 5G since I upgraded months ago.
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Chris Hudson
(@Ch1Hudson) reported
from
Broxbourne District, England
@EE is your network down Herts
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James Meredith
(@Jamesmeredith) reported
from
London Colney, England
@EE #5G #network Same unreliable useless EE 5G service. I am in London West End and calls keep dropping, internet slow. Phone showing 3G signal. 4G was better. EE network service is going backwards. 👎🏻
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pavlin yankov
(@paulondon666) reported
from
London Colney, England
@EE Why are you not responding anymore to calls and emails about customer service or returns ? Its a third day I am calling for hours.
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Louise 🌈
(@louise_sarah) reported
from
St Albans, England
@lizzieel @EE Apparently it is a known issue, has been for days, but on the My EE app says it's fine 🙄
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Nathan Lewis
(@_Nathan_Lewis_) reported
from
London Colney, England
. @EE Officially the worst home broadband! And customer service sucks too! Everyday I have to call and explain the same issue over and over! We will call you back. Do they ever! 😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ali Haider
(@velvetstate) reported
@EE Hi, I'm unable to login and manage my mobile account. I've tried both the app and the website but both seem to always constantly be down, haven't been able to login for over 2 months
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Anonymous
(@Anonymous311819) reported
@EE Thanks for the link- however, this is where I have encountered issues. Unfortunately, there is no clickable button under "Join EE", within the "Let's Chat" section.
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Chris Holt
(@chriswholt) reported
Added a third line to my @EE contract earlier this week for one of our kids. Phone arrived on Wednesday and still isn't working. Fair to say the customer experience hasn't met expectations. Assuming there are cooling off periods for issues like this.
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AMES
(@coolkitten29) reported
@EE why can’t you offer loyal customers like myself the same deals as new customers? That way you retain those loyal customers and in turn they bring you new ones. New customer- ipjone12 100gb unlimited calls +tezts £44pm no upfront .existing customer £65 a month . Not happy
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Ben Platt
(@benjiplatt) reported
@EE happy new year EE. Im having issues with my home EE broadband after a recent regrade. My only day off is Sunday and every time I ring it says it’s closed despite saying it’s open to 2000 on Sunday all over ER website. Is this right?
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.
(@caffein8edsoul) reported
@EE Hi. I was wondering if I could receive some support with my monthly payments. I have tried to set up a direct debit using my online account. However, for the past two months I have needed to pay the bill online myself. How can I change this please? Many thanks.
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p
(@Phil_t1983) reported
@EE Hi appreciate the reply. The text service is provided by fonix mobile and on their website you are list as an accredited partner! Why then are you unable to do anything about spam texts from them? Thanks
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Karen Frances
(@bristolboudicca) reported
I think @EE have been hacked or sold their customer details to someone dodgy. Haven’t had an EE account for years but have received an email and now a text saying that they can’t verify my billing details and to click on the link/go to EE to avoid a block on the account.
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Darren Todd
(@toddieyork) reported
@EE any chance of some proper customer support? Just been on with an agent and got a thanks for connecting message and a text saying case had been resolved... Agent had been investigating query and hadn't even responded. This is second interaction without anything being resolved
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steve nainby
(@ClosetChipmunk) reported
@EE Hi. I upgraded from pay as you go, to a sim only deal. My number was supposed to be transferred, but it hasn't happened. Can you help?