EE

EE Outage Report in Knebworth, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Knebworth, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Knebworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Knebworth, Hertfordshire, England 01/24/2025 08:00

January 24: Problems at EE

EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Knebworth, Hertfordshire, England

The most recent EE outage reports came from the following cities: Luton, Welwyn Garden City, Harpenden, St Albans, Stevenage and Ware.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Wi-fi
United KingdomLuton Internet
United KingdomLuton Internet
United KingdomLuton Phone
United KingdomLuton Internet
United KingdomLuton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Knebworth, England

Latest outage, problems and issue reports in Knebworth and nearby locations:

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @EE i can add an extra to my account for free, but how hard do you make it to set it up!! Ive ticked BT sport as my add on in my account. But nothing text wise has appeared. This is not a customer friendly experience.

  • paulondon666 pavlin yankov (@paulondon666) reported from London Colney, England

    @EE Help

  • harpbikespa Bikey McBikeface. (@harpbikespa) reported from Harpenden, England

    @EE intermittent no service for 2 months in Harpenden. No service now for 3 days. Customers can’t get me. #ee what’s going on. You arnt even answering DM.

  • stephenpayne17 stephen payne (@stephenpayne17) reported from St Albans, England

    @EE Hi having trouble with mobile WiFi account can login but comes up with error on this page

  • AndyAndysmorgan Andy Morgan (@AndyAndysmorgan) reported from Welwyn Garden City, England

    @mouthwaite @EE Unfortunately I'm having the same issues with O2, signal drops out in an area where I should get minimum 4g, they constantly double bill me, one for a number I've never had

  • paulondon666 pavlin yankov (@paulondon666) reported from London Colney, England

    @EE Why are you not responding anymore to calls and emails about customer service or returns ? Its a third day I am calling for hours.

  • SergioMallardo Sergio (@SergioMallardo) reported from St Albans, England

    @EE Will there be bill reductions on the back of this then? I’m not paying for a service I couldn’t use

  • paulondon666 pavlin yankov (@paulondon666) reported from London Colney, England

    @EE Why are you not responding anymore to calls and emails about customer service or returns ? Its a third day I am calling for hours.

  • SergioMallardo Sergio (@SergioMallardo) reported from St Albans, England

    @MarcAllera @Qualcomm_EU @EE That’s all great Marc but if it takes your team weeks to fix a broken mast then it’s all a bit of waste of time, isn’t it? Half of St Albans has been without decent service since before Easter and your team can’t tell us when it’s going to be fixed

  • v7___ELDN VP (@v7___ELDN) reported from London Colney, England

    @EE why is your website not working?

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from London Colney, England

    @EE beware of EE customer service offering “better” deals over the phone. They will lie to you and you could end up with a tariff you didn’t want. #mobile #cellular

  • penfoldholes Richard Barker (@penfoldholes) reported from Shefford, England

    @EE virtually no service in BR5 area of Orpington for several days AGAIN and no update since 7.00 am yesterday. What’s going on ?

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from London Colney, England

    @EE #5G In central London and usual dropped calls again from EE 5G. Had four dropped calls and internet poor. Useless!

  • KateGarlick Kate Garlick (@KateGarlick) reported from Hertfordshire, England

    @EE Hello. Are you having system outage in Stevenage? We are struggling to get the business WiFi working.

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from London Colney, England

    @EE #5G #network EE has terrible 5G in London West End. Using my phone today in Covent Garden and it constantly drops calls. Internet is very slow. Had 4G and it was so much better. EE has deteriorated. Problems with EE 5G since I upgraded months ago.

  • Ch1Hudson Chris Hudson (@Ch1Hudson) reported from Broxbourne District, England

    @EE is your network down Herts

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from London Colney, England

    @EE #5G #network Same unreliable useless EE 5G service. I am in London West End and calls keep dropping, internet slow. Phone showing 3G signal. 4G was better. EE network service is going backwards. 👎🏻

  • paulondon666 pavlin yankov (@paulondon666) reported from London Colney, England

    @EE Why are you not responding anymore to calls and emails about customer service or returns ? Its a third day I am calling for hours.

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    @lizzieel @EE Apparently it is a known issue, has been for days, but on the My EE app says it's fine 🙄

  • _Nathan_Lewis_ Nathan Lewis (@_Nathan_Lewis_) reported from London Colney, England

    . @EE Officially the worst home broadband! And customer service sucks too! Everyday I have to call and explain the same issue over and over! We will call you back. Do they ever! 😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • velvetstate Ali Haider (@velvetstate) reported

    @EE Hi, I'm unable to login and manage my mobile account. I've tried both the app and the website but both seem to always constantly be down, haven't been able to login for over 2 months

  • Anonymous311819 Anonymous (@Anonymous311819) reported

    @EE Thanks for the link- however, this is where I have encountered issues. Unfortunately, there is no clickable button under "Join EE", within the "Let's Chat" section.

  • chriswholt Chris Holt (@chriswholt) reported

    Added a third line to my @EE contract earlier this week for one of our kids. Phone arrived on Wednesday and still isn't working. Fair to say the customer experience hasn't met expectations. Assuming there are cooling off periods for issues like this.

  • coolkitten29 AMES (@coolkitten29) reported

    @EE why can’t you offer loyal customers like myself the same deals as new customers? That way you retain those loyal customers and in turn they bring you new ones. New customer- ipjone12 100gb unlimited calls +tezts £44pm no upfront .existing customer £65 a month . Not happy

  • benjiplatt Ben Platt (@benjiplatt) reported

    @EE happy new year EE. Im having issues with my home EE broadband after a recent regrade. My only day off is Sunday and every time I ring it says it’s closed despite saying it’s open to 2000 on Sunday all over ER website. Is this right?

  • caffein8edsoul . (@caffein8edsoul) reported

    @EE Hi. I was wondering if I could receive some support with my monthly payments. I have tried to set up a direct debit using my online account. However, for the past two months I have needed to pay the bill online myself. How can I change this please? Many thanks.

  • Phil_t1983 p (@Phil_t1983) reported

    @EE Hi appreciate the reply. The text service is provided by fonix mobile and on their website you are list as an accredited partner! Why then are you unable to do anything about spam texts from them? Thanks

  • bristolboudicca Karen Frances (@bristolboudicca) reported

    I think @EE have been hacked or sold their customer details to someone dodgy. Haven’t had an EE account for years but have received an email and now a text saying that they can’t verify my billing details and to click on the link/go to EE to avoid a block on the account.

  • toddieyork Darren Todd (@toddieyork) reported

    @EE any chance of some proper customer support? Just been on with an agent and got a thanks for connecting message and a text saying case had been resolved... Agent had been investigating query and hadn't even responded. This is second interaction without anything being resolved

  • ClosetChipmunk steve nainby (@ClosetChipmunk) reported

    @EE Hi. I upgraded from pay as you go, to a sim only deal. My number was supposed to be transferred, but it hasn't happened. Can you help?