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EE Outage Report in St Albans, Hertfordshire, England

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The latest reports from users having issues in St Albans come from postal codes AL4.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Albans, Hertfordshire, England 01/15/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent EE outage reports came from the following cities: London, Gerrards Cross, Hemel Hempstead, New Barnet, Stevenage, Hertford, Dunstable, Luton, Harringay, St Albans, Enfield Town, Hatfield, Borehamwood, Muswell Hill and Rickmansworth.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon E-mail
United KingdomGerrards Cross Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    Shoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.

  • Chloe_Driver Chloe Driver (@Chloe_Driver) reported from Borehamwood, England

    @EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee

  • vegasuk john armstrong (@vegasuk) reported from Woolmer Green, England

    @EE no broadband in Woolmer Green Knebworth ?? Router keeps flipping between green and yellow flashing lights since 2pm today ! Help

  • MawsJ maureen jones (@MawsJ) reported from Hemel Hempstead, England

    @EE Having serious problems regarding Ee internet to contact up to thinking changing supplier. Q

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks

  • kingdaddy_pants Mark Johnson (@kingdaddy_pants) reported from Watford, England

    @EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping

  • emirrelevant Emyr Glyn Rees (@emirrelevant) reported from Tottenham, England

    @davechaps @EE Bruv. They are ***************, and about £45 a month too much from me. Business customer too. Idiots.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    Great service EE! My new phone that was supposed to arrive yesterday I have just been notified by text that it’s coming tomorrow. Not even a phone call to apologise or ask if this is convienient? @EE #badcustomerservice #CustomerExperience

  • custard71 𝕂𝕚𝕣𝕤𝕥𝕪 (@custard71) reported from Tottenham, England

    @EE my internet is down 🥺🥺🥺

  • emirrelevant Emyr Glyn Rees (@emirrelevant) reported from Tottenham, England

    . @EE I’ve been requesting a call back from your business support for over a month but getting nothing. Call in, I get an answer phone saying try later. Currently paying over the odds because contract is up and you have no interest in helping me. Call me, please.

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    On hold with EE for the third day in a row, catalogue of errors continues. I’d have better luck contacting the Kremlin than EE! @EE #badcustomerservice

  • AshleyChaplin99 Ashley Chaplin (@AshleyChaplin99) reported from Potters Bar, England

    I have ended up as a result of being ripped off by @EE , with a serious piece of junk, @Huawei tablet. Cannot believe how bad it is.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • Chloe_Driver Chloe Driver (@Chloe_Driver) reported from Borehamwood, England

    Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • karenbull2301 Karen Bull (@karenbull2301) reported from Shenley, England

    @EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!

  • georgia_couch Georgia Couch (@georgia_couch) reported from Luton, England

    @EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnieMM_M AnnieMM #FBPE (@AnnieMM_M) reported

    @EE Thank you. What would normally happen? It’s so wrong that EE make the mistake but I am meant to just help out for free!

  • DodimeadLee Lee Dodimead (@DodimeadLee) reported

    @EE ordered a new phone and contract 5 weeks ago. Phone dissappeared at the DPD distribution centre (shocked)....7 calls to your team and still not resolved or a replacement sent. Simply not good enough. Complaint raised. Do better ee as the customer service is appalling!!!

  • MEENAJUTLAS jess .ᐟ ⋆。°✩ (@MEENAJUTLAS) reported

    @EE so my internet is not working AGAIN??? i won’t be paying the next bill

  • DodimeadLee Lee Dodimead (@DodimeadLee) reported

    @EE And just like that, targeted by scammers following this account. So poor ee. People should avoid dealing with you

  • SaintAshEB Ash EB (@SaintAshEB) reported

    @EE is your app down? I can’t get it to load at all, this happens after I complete the login process.

  • scotty6kids78 Scott Saunders (@scotty6kids78) reported

    So yeah, finally bit the bullet and ordered @VodafoneUK 1.6GB fibre and switching away from @EE - please, please, please dont let this migration fail guys..@WeAreOpenreach

  • MEENAJUTLAS jess .ᐟ ⋆。°✩ (@MEENAJUTLAS) reported

    @Mr_smith95 @EE never mind mine’s down again

  • paperclip666 John FreakingDuck (@paperclip666) reported

    @JSS779 @EE Then you should not have any more problems, they are a major carrier

  • ianeditz ianeditz (@ianeditz) reported

    So I went online and tried to cancel 2 of them which the system let me do. Phew! Later that evening I received another 2 simultaneous emails from @ee telling me that it was too late to cancel the order and there is nothing anyone can do about it.

  • NadimNadimi Nadim (@NadimNadimi) reported

    @EE When I said I joined EE based on this misinformationb, I was told “that’s your decision”. This isn’t an acceptable resolution.