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EE Outage Report in St Albans, Hertfordshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Albans, Hertfordshire, England 12/21/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent EE outage reports came from the following cities: London, Muswell Hill, Rickmansworth, Barnet, Dunstable, Luton, Harringay, Berkhamsted, Bushey, Hertford, Enfield Town, Harpenden, Kingsbury, St Albans and Hertfordshire.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomMuswell Hill Internet
United KingdomLondon Wi-fi
United KingdomRickmansworth Phone
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • Chazacox Charlie Tebbs 🙋‍♂️ (@Chazacox) reported from Barnet, England

    Great service from @EE over the last couple of days. Matched a cheaper offer for my upgrade with no hastle. Buzzing.

  • ScottWestron Scott Westron (@ScottWestron) reported from London Colney, England

    @EE I know. I wasn’t looking for advice. It’s not private data and it needn’t be secure - it’s just my damned phone number. Who cares? No. Sodding cheek. Never has a bill been overdue! I just want to speak to someone. You’re a telecoms company - phone me ??!!

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • karenbull2301 Karen Bull (@karenbull2301) reported from Shenley, England

    @EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!

  • tcoanni fooeauty (@tcoanni) reported from Welwyn Garden City, England

    @EE Id love to take advantage of this but the EE signal at home and work is appalling 😩

  • Chloe_Driver Chloe Driver (@Chloe_Driver) reported from Borehamwood, England

    @EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee

  • Chloe_Driver Chloe Driver (@Chloe_Driver) reported from Borehamwood, England

    Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @ladyjaney75 @virginmedia @ComplainingCow Its terrible isnt it. I still dont have any contact from them. VIRGIN all i need is my landline number so i can set up my @EE Broadband!!!!

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • AshleyChaplin99 Ashley Chaplin (@AshleyChaplin99) reported from Potters Bar, England

    I have ended up as a result of being ripped off by @EE , with a serious piece of junk, @Huawei tablet. Cannot believe how bad it is.

  • georgia_couch Georgia Couch (@georgia_couch) reported from Luton, England

    @EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?

  • Solo_B Sohāil (@Solo_B) reported from Luton, England

    @EE fix your shit internet!

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • mrmrwacky Henry Churchill (@mrmrwacky) reported from Radlett, England

    @EE send you customer survarys saying how well did we answer your questions but dont actually answer the question you ask lol

  • ScottWestron Scott Westron (@ScottWestron) reported from London Colney, England

    @EE Not interested in your being sorry for my feelings. Just need help from the telecoms company I’ve loved being with for a decade. I’m not at home. Where I am currently (also not a state secret) is WC2H 7BA

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!

  • vegasuk john armstrong (@vegasuk) reported from Woolmer Green, England

    @EE no broadband in Woolmer Green Knebworth ?? Router keeps flipping between green and yellow flashing lights since 2pm today ! Help

  • sebgarner Sebastian Garner (@sebgarner) reported from Hatfield, England

    @EE as most places are open except for EE. It’s a bloody joke that your customers can’t speak to someone on the phone when you do a live chat they can’t help you so please explain if that is a way to run a business.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • olive_blacklab Olive & Jim Black Labs (@olive_blacklab) reported

    @EE Hi we are having horrendous issues with the EE network on our GU24 postcode barely one dot of service showing on our phones! on your website all is apparently peachy despite a surge in our postcode reporting problems!!

  • DanBark03212487 Dan Barker (@DanBark03212487) reported

    @EE Yeah not interested. Signal issues very clear to see above..... EE from amazing provider to shite in a matter of a month. Network 3 here we come. Don't bother replying wasting your time. Regards.

  • Kaaayliii_xo Kaaayliii_xo🌈💓💫 (@Kaaayliii_xo) reported

    @EE Your customer service is the worst. So diabolical. Imagine constantly ignoring me when I need urgent assistance.

  • Royzer76 Roy ‘Royzer’ Watson (@Royzer76) reported

    @EE Hi Neil. I’m good thanks … I found the info I needed another way but the app itself is still not working … Home Screen - there’s a problem loading your updates … Shop - we can’t load this right now … Not a great update … Thanks for replying tho.

  • ufosurenkoylu sir alex ferguson (@ufosurenkoylu) reported

    @EE there is no connection on your 4g and i cant even connect to 5g, the phone connects to 3g meanwhile its on a call so im writing this meanwhile on a call with 150 EE automated service, funny

  • bigsimo79 Simon Barry (@bigsimo79) reported

    @EE can you tell me what my options are if I have any please? I dropped my phone and whilst it works its overheating. I took to EE store .they wanted £640 upfront to fix! Does EE buy back these phones? Can I get any kind of a deal on another phone? Thanks.

  • CotyHS2 Ian Moss (@CotyHS2) reported

    Hey @EE, how do you measure "best network in the world"? I've tried you. You're worse than @o2 in my area, and o2 are shite. More advertising bollox.

  • payneardo Dave Payne (Payneardo) 😇 (@payneardo) reported

    @honestdave1437 @EE To be fair I can't complain about the ee signal as that's been great, is just the yearly price rises whilst still in contact I don't like

  • kathancar Conversely (@kathancar) reported

    @EE Sarah, No idea how to send a DM, my question was is there a problem generally. CS told me yes after 20 minute wait, but then again I was told the same a week ago but it could be my computer. It is not as I have 2 separate ee accounts and multiple devices. Please sort this out.

  • Beret1984 Jaques Beret (@Beret1984) reported

    @EE your international service is a DISGRACE! Not only have you brought back entirely unjustifiable charges to penalise your customers that travel, but your ineptitude means the system doesn’t even work. Will be joining another network imminently. #roamingcharges #EE #SCAM