EE Outage Report in St Albans, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in St Albans come from postal codes AL4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent EE outage reports came from the following cities: London, Hemel Hempstead, New Barnet, Stevenage, Hertford, Dunstable, Luton, Harringay, St Albans, Enfield Town, Hatfield, Borehamwood, Muswell Hill, Rickmansworth and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
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| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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maureen jones
(@MawsJ) reported
from
Hemel Hempstead, England
@EE Having serious problems regarding Ee internet to contact up to thinking changing supplier. Q
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Emyr Glyn Rees
(@emirrelevant) reported
from
Tottenham, England
. @EE I’ve been requesting a call back from your business support for over a month but getting nothing. Call in, I get an answer phone saying try later. Currently paying over the odds because contract is up and you have no interest in helping me. Call me, please.
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Bikey McBikeface.
(@harpbikespa) reported
from
Harpenden, England
@EE no service for over a week ? I have DM you. 😡
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Emyr Glyn Rees
(@emirrelevant) reported
from
Tottenham, England
@davechaps @EE Bruv. They are ***************, and about £45 a month too much from me. Business customer too. Idiots.
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𝕂𝕚𝕣𝕤𝕥𝕪
(@custard71) reported
from
Tottenham, England
@EE my internet is down 🥺🥺🥺
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Tottenham, England
Hello @EE 👋 Just wondered, as a current customer on a soon to be expired Swappable Benefits plan with you, if I were to put my SIM card into a 5G enabled phone, would I gain access to 5G signal or would I still only have 4G access? (Hope this makes sense)
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Mark Johnson
(@kingdaddy_pants) reported
from
Watford, England
@EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
Shoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
On hold with EE for the third day in a row, catalogue of errors continues. I’d have better luck contacting the Kremlin than EE! @EE #badcustomerservice
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
@EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee
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Karen Bull
(@karenbull2301) reported
from
Shenley, England
@EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
Great service EE! My new phone that was supposed to arrive yesterday I have just been notified by text that it’s coming tomorrow. Not even a phone call to apologise or ask if this is convienient? @EE #badcustomerservice #CustomerExperience
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nick
(@justinfreshpot) reported
@EE Hey, just wondering, if I cancel my direct debit with my bank can I then start paying my bill with a different credit card, or will EE just automatically set up the direct debit again next month?
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Kirsty Braidwood
(@KBpops) reported
@Noosh1977 @SkyUK We are with @EE for broadband, can’t fault them. Only one issue in 18 Months and was fixed ASAP, when it was time to renew, actually gave us a cheaper deal.
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JM🐉
(@TJSM21) reported
Was taking youngest son in 2 @EE yesterday coz he needs a new phone, as we walked in an aggressive woman put out her hand & shouted "wait at the yellow line til ur called to come into the shop" so, I spun round & walked out loudly saying "**** this ****" I'll NEVER go in again!
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michael hodge
(@michael26990) reported
@EE Ill hold off for now and see if it gets sorted hopefully today is the last day of little to no signal
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Claire Elkin
(@claireelkin) reported
@EE Any chance you are going to fix the ongoing error for topping up data etc. on PAYG sims? Has been like it for days and I can't top up my sons phone!!!! Addons purchase error has been showing since last week!
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DΔΠΔ HΩLLΩШΔΨ
(@_Dana_Holloway) reported
@EE Cancelled something a couple of months ago only to realise still being charged and that a free add on is going to cost £26 to cancel!
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blackfoxparty
(@blackfoxparty) reported
@EE maybe give some of your staff a bit of advice to just do what a customer asks for instead of trying to ******* upsell all the time and call it just checking on my service, I know what service I have and want, and do not need your advisors to bamboozal me when I am calling.
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H McL
(@HMcL15) reported
@ee what has happened to the signal in the Talybont-on-Usk area near Brecon?
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Ruwan Uduwerage-Perera
(@Ruwan_Uduwerage) reported
@EE, like many people, I am working from home providing a service, in my case, to students & as such, I am reliant on good 4G broadband speeds. Where I live in the Highlands, EE is the only service provider, & as such, I have to put up with a shoddy service without complaint.
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Tom
(@imtom77) reported
@EE I tried to call customer service on my mobile it’s normally free but now it’s saying I need credit? My mobile is on Ee?