EE Outage Report in St Albans, Hertfordshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in St Albans, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Albans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near St Albans, England
The most recent EE outage reports came from the following cities: Dunstable, Barnet, Enfield Town, Welwyn, Stanmore, Luton, Hemel Hempstead, Welwyn Garden City, Stevenage, Wood Green, Watford, Bushey, Harpenden, Hertford, and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 1 day ago |
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Wi-fi | 2 days ago |
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Internet | 2 days ago |
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Wi-fi | 2 days ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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Chloe Driver (@Chloe_Driver) reported from Borehamwood, EnglandDisgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice
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Richard Moore (@SwazzyGamer) reported from London Colney, England@EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks
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Scott Westron (@ScottWestron) reported from London Colney, England@EE I know. I wasn’t looking for advice. It’s not private data and it needn’t be secure - it’s just my damned phone number. Who cares? No. Sodding cheek. Never has a bill been overdue! I just want to speak to someone. You’re a telecoms company - phone me ??!!
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Scott Westron (@ScottWestron) reported from London Colney, England@EE Not interested in your being sorry for my feelings. Just need help from the telecoms company I’ve loved being with for a decade. I’m not at home. Where I am currently (also not a state secret) is WC2H 7BA
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KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, EnglandOn hold with EE for the third day in a row, catalogue of errors continues. I’d have better luck contacting the Kremlin than EE! @EE #badcustomerservice
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Charlie Tebbs 🙋♂️ (@Chazacox) reported from Barnet, EnglandGreat service from @EE over the last couple of days. Matched a cheaper offer for my upgrade with no hastle. Buzzing.
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Henry Churchill (@mrmrwacky) reported from Radlett, England@EE send you customer survarys saying how well did we answer your questions but dont actually answer the question you ask lol
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Karen Bull (@karenbull2301) reported from Shenley, England@EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!
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Sebastian Garner (@sebgarner) reported from Hatfield, England@EE as most places are open except for EE. It’s a bloody joke that your customers can’t speak to someone on the phone when you do a live chat they can’t help you so please explain if that is a way to run a business.
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john armstrong (@vegasuk) reported from Woolmer Green, England@EE no broadband in Woolmer Green Knebworth ?? Router keeps flipping between green and yellow flashing lights since 2pm today ! Help
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Ashley Chaplin (@AshleyChaplin99) reported from Potters Bar, EnglandI have ended up as a result of being ripped off by @EE , with a serious piece of junk, @Huawei tablet. Cannot believe how bad it is.
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Chloe Driver (@Chloe_Driver) reported from Borehamwood, England@EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee
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Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England@_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!
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Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, EnglandShoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.
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Emyr Glyn Rees (@emirrelevant) reported from Tottenham, England. @EE I’ve been requesting a call back from your business support for over a month but getting nothing. Call in, I get an answer phone saying try later. Currently paying over the odds because contract is up and you have no interest in helping me. Call me, please.
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Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England@ladyjaney75 @virginmedia @ComplainingCow Its terrible isnt it. I still dont have any contact from them. VIRGIN all i need is my landline number so i can set up my @EE Broadband!!!!
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Georgia Couch (@georgia_couch) reported from Luton, England@EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?
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KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, EnglandGreat service EE! My new phone that was supposed to arrive yesterday I have just been notified by text that it’s coming tomorrow. Not even a phone call to apologise or ask if this is convienient? @EE #badcustomerservice #CustomerExperience
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Mark Johnson (@kingdaddy_pants) reported from Watford, England@EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Antoine (@honeybouboule) reported@BaileyyThomass @EE It's been the case for weeks, in the end they just told me it was a one off and advised to restart my device, and now they won't reply to my tweets or DMs. Appalling level of service, really.
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Sharon Arnott (@Black_Catsx) reported@EE Issues yet again with both home and mobile broadband. Never known it so slow it's taking an age. Not good enough @EE #ee
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Mhairi Blake (@mhairiblake) reported@EE Yes and I have used different devices, same issue on laptop tablet and phone
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Antoine (@honeybouboule) reported@EE @mhairiblake HELLOOOOOO ! Will you just stop ignoring me ?? I am a customer paying for a service that you're unable to provide, you are deliberately ignoring me and refusing to help, is this something no a descent provider would do ????
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Antoine (@honeybouboule) reported@EE @freya_woolrich Hi Mark, I'd love for you to stop ignoring my DMs regarding a similar issue. Been trying to get in touch for 3 days and you keep ignoring me. Should I just cancel the direct debit and take my business elsewhere?!
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Sarah-Victoria (@Sarah_Vicious) reported@EE how come your website says signal in my area is good, but since living here Iv only had one bar? Same with my partners phone… is your website wrong?!
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Marc Hodkinson (@BackToFrontBoy) reported@EE Hi, I was supposed to receive a text from DPD on when my partners phone has been dispatched, but I haven't received any yet and I'm in work and my partner is at home waiting for her phone. Can you help me with this? I hope it's not been cancelled again!
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Leon (@Ratmode101) reported@EE my wife is trying to get through to order a new phone and contract. Can’t get through on your telephone number and can’t log in online either. Help!
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Elaine Shannan (@elaine_shannan) reported@EE I have to go back into the Richmond store I fear they’ll be useless and by the end of the day I will no longer be an EE customer
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Antoine (@honeybouboule) reported@EE @BaileyyThomass You're not ? Even though I have been complaining about a similar problem and saw a lot of others customers complaining about it too ? Really ?!!