1. Home
  2. Companies
  3. EE
  4. St Albans
EE

EE outages and service status in St Albans, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around St Albans, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 1, 2:27 AM GMT+1.
  • 50% Internet (50%)
  • 19% Wi-fi (19%)
  • 19% Phone (19%)
  • 6% E-mail (6%)
  • 6% Total Blackout (6%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Albans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 1: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near St Albans, England

The most recent EE outage reports came from the following cities: Luton, Barnet, Stevenage, Harringay, Stanmore, Rickmansworth, Knebworth, Edgware, Enfield Town, Dunstable, Welwyn, Hemel Hempstead, Welwyn Garden City, Wood Green, and Watford.

CityProblem TypeReport Time
Luton Wi-fi 11 hours ago
Barnet Internet 2 days ago
Stevenage Internet 2 days ago
Luton Phone 4 days ago
Harringay Phone 8 days ago
Stanmore Wi-fi 9 days ago

Nearby cities with recent reports

Luton

2 recent signals

11 hours ago
Barnet

1 recent signals

2 days ago
Stevenage

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • arigork
    Ari Gork (@arigork) reported from Barnet, England

    @EE Unable to login to the IOS app over the last few days. Removed and reinstalled with no luck. Any known issues?

  • vodkachamp
    KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    Great service EE! My new phone that was supposed to arrive yesterday I have just been notified by text that it’s coming tomorrow. Not even a phone call to apologise or ask if this is convienient? @EE #badcustomerservice #CustomerExperience

  • jaysica
    Jaysica Marvell (@jaysica) reported from Stevenage District, England

    @ChatMarketingUK @EE I’ve been waiting two weeks for mine and the last time I called up EE, just as they were about to explain the line disconnected and they didn’t call back. I’ve called 3 times now and no delivery date given yet. I never saw a 28 day waiting period when I ordered but it’s there now

  • MrsMummypennyUK
    Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @EE i can add an extra to my account for free, but how hard do you make it to set it up!! Ive ticked BT sport as my add on in my account. But nothing text wise has appeared. This is not a customer friendly experience.

  • arigork
    Ari Gork (@arigork) reported from Barnet, England

    @EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?

  • sebgarner
    Sebastian Garner (@sebgarner) reported from Hatfield, England

    @EE as most places are open except for EE. It’s a bloody joke that your customers can’t speak to someone on the phone when you do a live chat they can’t help you so please explain if that is a way to run a business.

  • ton_87L
    Tonya 🦋🍓 (@ton_87L) reported from Barnet, England

    Quite disgusting that @EE had planned works on signal in my area till 16th September and not one person from a telecommunications company has bothered to let me know or communicate this to me. What a **** up. Embarrassing.

  • vodkachamp
    KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    @EE been trying to sort out adding numbers to my new account for no less than 2 months now, with no success. Absolute unprofessional and rude customer service advisors who said they would transfer me to supervisor and then hung up! Sorry if I’m annoyed but I am paying you!

  • ScottWestron
    Scott Westron (@ScottWestron) reported from London Colney, England

    @EE Not interested in your being sorry for my feelings. Just need help from the telecoms company I’ve loved being with for a decade. I’m not at home. Where I am currently (also not a state secret) is WC2H 7BA

  • Julian16722400
    Julian (@Julian16722400) reported from St Albans, England

    @EE What the number if it 150 I already tried give me a direct number preference to speak if possible the big mangers sorry don't want to sound rude

  • Tay_hastings9
    🇯🇲 (@Tay_hastings9) reported from Barnet, England

    @EE Red 64gb... I was told it’s out for delivery yesterday.. then was told it had never even been despatched. Told I’d get a text with delivery time this morning and I’ve received nothing

  • jamie_2127
    Jamie Taylor (@jamie_2127) reported from Dunstable, England

    @EE I’ve given you a “shout”, so why no response! I’ve also sent a dm to some useless idiot called Peter who doesn’t have the decency to respond either!

  • Dent29Dent
    Adam Dent (@Dent29Dent) reported from Tottenham, England

    @EE hi, I ordered a new phone yesterday and I have a confirmation email (without a reference number on it) but details as to when it will be delivered. Can you help?

  • vegasuk
    john armstrong (@vegasuk) reported from Woolmer Green, England

    @EE no broadband in Woolmer Green Knebworth ?? Router keeps flipping between green and yellow flashing lights since 2pm today ! Help

  • NatBurgham
    Natalie Burgham (@NatBurgham) reported from Hatfield, England

    @EE still having problems making & receiving calls in AL9 area

  • _Nathan_Lewis_
    Nathan Lewis (@_Nathan_Lewis_) reported from London Colney, England

    . @EE Officially the worst home broadband! And customer service sucks too! Everyday I have to call and explain the same issue over and over! We will call you back. Do they ever! 😡

  • arigork
    Ari Gork (@arigork) reported from Barnet, England

    @O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?

  • chris_dolan
    Chris Dolan (@chris_dolan) reported from London Colney, England

    Shocking service from @EE & @DPD_UK. Absolute amateur hour.

  • ashleyrandell82
    Ashley (@ashleyrandell82) reported from Luton, England

    @EE 17 days since ordered the iPhone 11 pro was 1 day dispatch that turned to 7 but no emails or contact of any delay have had two returns envelopes sent if I had traded in I would of been without a phone for nearly 3 weeks 😩 not the best service when I’ve been with you for 10y+

  • Chloe_Driver
    Chloe Driver (@Chloe_Driver) reported from Borehamwood, England

    @EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Strudle2807
    𝙶𝚊𝚟𝚒𝚗 𝙱𝚞𝚛𝚛𝚘𝚠𝚜 ✨ (@Strudle2807) reported

    Please nobody else make the mistake of switching from all sky to @EE @NOW ! It’s really the worst tv package I’ve had. No UHD channels on any good channels - which I had with sky. Was told I would by sales but I don’t. You can’t record it just shortcuts the program to a catchup

  • David_B235
    Dave (@David_B235) reported

    Anyone else having issues with @EE Wi-fi my Internet has been off for over 2 hours having to use

  • AndyC_52
    Andy  🇬🇧 🇺🇦 (@AndyC_52) reported

    @EE think you should think about changing carrier you use #DPD been wait for the iPhone 16 i upgraded. Driver was running behind. Got someone from DPD rang saying spoke to driver and will deliver parcel this afternoon 10min later got a text saying sorry we missed you. Went on DPD chat they said driver came to my house at 1:08pm never did as was in my chair looking out the window. This was yesterday. Got a new time slot today and hoping the iPhone 16 gets delivered

  • blenchy79
    HB79 (@blenchy79) reported

    @EE you website and app are a nightmare. Can never log in, and now it's saying I'm blocked while trying to view my bill.

  • jake_murphy95
    Jake Murphy (@jake_murphy95) reported

    @shughe02 @skytv @EE They got me down to about £80 then deals expired, went to £92 and now it’s it’s £106 Before I called them a few months ago it was £112. No wonder why so many people buy fire sticks, I just can’t be asked for the issues that you can get with a stick

  • MforMeya
    Big M! (@MforMeya) reported

    @EE what sort of horrible network are you guys operating lately? Please dpmo 😒

  • Surviving_LADa
    Nick (@Surviving_LADa) reported

    If you're abroad and your SIM card breaks (or you lose it) you better pray you're not an @EE customer. Absolutely impossible to report it or speak to anyone!

  • jvfisher59
    Julie F (@jvfisher59) reported

    @EE Can you explain why I need to pay £100 for technician to come out & sort WiFi extender issue when we already pay expensive broadband package? Truly awful customer service & call handler just cut me off when I asked to speak to manager😡

  • IamNubz
    Dan 'Nubz' 🤔 (@IamNubz) reported

    @WeAreOpenreach & @EE again failing Rural customers. Two major service outages in 6 months. No communication, last one was from 19th December to 7th January with no Internet in area with no indoor signal. This time ETA is 29th April, was 28th yesterday. Pathetic.

  • thelimplettuce
    Tim Hall (@thelimplettuce) reported

    @EE no mobile network for 2+ days now at/near home - what's going on and when's it being sorted? Not sure what I'm paying for if it isn't mobile network 🤔