EE outages and service status in St Albans, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 2 outage signals in the last 24 hours around St Albans, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Aug 28, 1:12 PM GMT+1.
- Internet (62%)
- Total Blackout (19%)
- Phone (14%)
- TV (5%)
The latest reports from users having issues in St Albans come from postal codes AL4 and AL3 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in St Albans, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Albans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 28: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near St Albans, England
The most recent EE outage reports came from the following cities: Luton, Enfield Town, Watford, Barnet, Harringay, Hemel Hempstead, Harrow, St Albans, Stevenage, Stanmore, and Hatfield.
| City | Problem Type | Report Time |
|---|---|---|
 Luton
|
Total Blackout | 3 hours ago |
|
Luton
|
Internet | 16 hours ago |
|
Enfield Town
|
Internet | 7 days ago |
|
Watford
|
Internet | 7 days ago |
|
Barnet
|
Internet | 8 days ago |
|
Harringay
|
Internet | 8 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, EnglandShoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.
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Jamie Taylor (@jamie_2127) reported from Dunstable, England@EE Yes, I’ve spoken to them. They said about sending an engineer round but it then started working as normal. I can only assume that there is no fault, just a second rate service being provided.
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Emyr Glyn Rees (@emirrelevant) reported from Tottenham, England. @EE I’ve been requesting a call back from your business support for over a month but getting nothing. Call in, I get an answer phone saying try later. Currently paying over the odds because contract is up and you have no interest in helping me. Call me, please.
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pavlin yankov (@paulondon666) reported from London Colney, England@EE Why are you not responding anymore to calls and emails about customer service or returns ? Its a third day I am calling for hours.
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Mark Johnson (@kingdaddy_pants) reported from Watford, England@EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping
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foy (@stuart_foy) reported from Barnet, England@EE my London Underground WiFi connection stopped connecting as of yesterday. I've tried forgetting and re-adding the EEWiFi-Auto network multiple times. Any idea what's up?
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Boris Dighe (@BoDighe) reported from Harrow Weald, EnglandJust had to unfollow the official @EE account due to constantly having my timeline filled up with far right white nationalist rubbish because 'EE follows them'... Don't want to see it as extremely bad for my mental well being 😔
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Adam Dent (@Dent29Dent) reported from Tottenham, England@EE hi, I ordered a new phone yesterday and I have a confirmation email (without a reference number on it) but details as to when it will be delivered. Can you help?
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M25 DAVE (@m25dave) reported from Sandridge, England@EE Dear ee. I have lost count of the amount of times service has been interrupted this summer AL4 area. Kindly sort it or loose a loyal customer
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Ari Gork (@arigork) reported from Barnet, England@EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?
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Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England@EE i can add an extra to my account for free, but how hard do you make it to set it up!! Ive ticked BT sport as my add on in my account. But nothing text wise has appeared. This is not a customer friendly experience.
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vs (@_vsreal) reported from Barnet, EnglandWhy is my data not working. Since morning??? I’m gonna lose it @ee
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Mazi Pita®️ 🇳🇬🇬🇧 (@Mazipita) reported from Borehamwood, England@EE I have tried these but still not working. Still says SIM not provisioned for voice call
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Alex 🇬🇧 🇩🇪 (@GreyWolfDesignz) reported from Barnet, England@EE Are you guys blocking @BTP 61016 as trying to report a issue and it reports error 28
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Nathan Lewis (@_Nathan_Lewis_) reported from London Colney, England. @EE Officially the worst home broadband! And customer service sucks too! Everyday I have to call and explain the same issue over and over! We will call you back. Do they ever! 😡
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KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, EnglandGreat service EE! My new phone that was supposed to arrive yesterday I have just been notified by text that it’s coming tomorrow. Not even a phone call to apologise or ask if this is convienient? @EE #badcustomerservice #CustomerExperience
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David Moritz (@davidmoritz) reported from St Albans, EnglandYour stores are really pushing online @ee “Never do it online or over the phone. Things usually go wrong. Always do it in store”
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Jamie Taylor (@jamie_2127) reported from Dunstable, England@djjordan23uk @EE I think they called it 5G standalone.What a joke. Yes, Never known it to be so bad.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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PIX (@PIXX3L5) reportedI'm convinced that zero humans work for @EE what a **** storm of conflicting information. Repeating yourself over and over with different outcomes to only be put to someone else and repeat again and then told different information and other person wrong. FU EE FU
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Nick Iles (@nick_iles) reported@EE what’s going on in Bury St Edmunds with your network- your mast behind FarmFoods at IP32 7be has no transmission equipment on it for some reason creating a not spot in a busy town. Yet when you log a fault you claim ‘no fault found’. Please investigate due to impact!
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Oliver Hodgson (@OliverH69492772) reportedBack when huawei were in the UK signal was amazing all over! Now it’s a struggle to get signal anywhere, phone dips in and out of signal driving around Exeter. @EE has piss poor signal all over it’s chuffing ridiculous.
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Marcello Mega (@_MarcelloMega) reported@EE I've replied to the email from the complaints team asking for a call back. If you could look at my email inbox, you'd see a string of complaints to EE going back over all ten years of my being your customer. I can't believe I've put up with it for so long.
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Richard Stokes (@RSSWFC) reported@EE @DavidSu99220975 We had 4 day outage last week, we did all the chasing zero communication from EE and not an apology in sight!! “For 13 years running we are number 1 on customer service” I don’t think so!! Charged incorrectly for 12 months, “you haven’t chased it for a long time” 3 mths refund!
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Kev (@KevlarBrock) reported@MarkDavisonUK @EE They want £15 a month off me 😳 to troubleshoot *their* problem. Let’s see what a third engineer visit brings 🙄
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Adam Chetter (@adamchetter) reported@EE 5 years now of not having access to my online account. Told we are working on it every time. Submitted complaint in May and still no reply despite confirmation via automated receipt confirmation. Two accounts coming to an end soon so will have to move if don't get any reply.
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Andrew Robinson (@apr9999) reported@EE Spent 73 minutes on phone with Sebi (23 mins), Graham (12 mins) & Henry (38 mins) of EE earlier. I have a big issue that Henry promised he would find a solution for & then call me back. That was nearly 5 hours ago! He initially said he'd be back to me in 10 minutes. DISGRACE!
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Steve Yates (@steveyateshome) reported@EE Of course I’ve already done that I’ve spent 6 hours on chats this morning. I’ve been through the base level AI you have and constantly get to, I want technical support and it states you. Can’t message them you have to ring them. I CAN’T RING THAT MY ISSUE!
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Sarah Grimshaw (@SarahGrimshaw_x) reported@EE I have already done this twice, both times it stopped working within 15 minutes of ending the call. I’d like to know if our next bill will reflect 3/4 days of no service? Currently having to use family members hotspot when they visit.