EE

EE Outage Report in St Albans, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in St Albans come from postal codes AL1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Albans, Hertfordshire, England 11/25/2025 09:40

November 25: Problems at EE

EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent EE outage reports came from the following cities: London, Dunstable, Harpenden, Kingsbury, Hertford, Harringay, St Albans, Barnet, Hertfordshire, Luton, Berkhamsted, Gerrards Cross, Stanmore, Enfield Town and Chesham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • AndyAndysmorgan Andy Morgan (@AndyAndysmorgan) reported from Welwyn Garden City, England

    @mouthwaite @EE Unfortunately I'm having the same issues with O2, signal drops out in an area where I should get minimum 4g, they constantly double bill me, one for a number I've never had

  • GPCamies Gareth (@GPCamies) reported from Watford, England

    @mouthwaite @EE Unfortunately EE are not the only mobile network that fall short of their customer service. Vodafone are just as bad, and frankly we shouldn't stand for it. They can sign people up for their network quick enough but when it comes to customer care. Well who cares it seems!.

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    @lizzieel @EE Apparently it is a known issue, has been for days, but on the My EE app says it's fine 🙄

  • stephenpayne17 stephen payne (@stephenpayne17) reported from St Albans, England

    @EE Hi having trouble with mobile WiFi account can login but comes up with error on this page

  • jamie_2127 Jamie Taylor (@jamie_2127) reported from Dunstable, England

    @EE Could you tell me why I’ve got no internet service yet again.

  • jamie_2127 Jamie Taylor (@jamie_2127) reported from Dunstable, England

    @EE Could you pls tell me why I had no broadband service for the whole of last night in Lu61he?

  • SergioMallardo Sergio (@SergioMallardo) reported from St Albans, England

    @EE Will there be bill reductions on the back of this then? I’m not paying for a service I couldn’t use

  • ton_87L Tonya 🦋🍓 (@ton_87L) reported from Barnet, England

    Just a heads up i ain't paying my bill for a service I ain't receiving @EE mid September the issue will be fixed. Then mid September you are getting my payment and even then i want that wiped off!!!!

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @EE i can add an extra to my account for free, but how hard do you make it to set it up!! Ive ticked BT sport as my add on in my account. But nothing text wise has appeared. This is not a customer friendly experience.

  • KateGarlick Kate Garlick (@KateGarlick) reported from Hertfordshire, England

    @EE Hello. Are you having system outage in Stevenage? We are struggling to get the business WiFi working.

  • ton_87L Tonya 🦋🍓 (@ton_87L) reported from Barnet, England

    Absolute piece of **** @EE

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • jamie_2127 Jamie Taylor (@jamie_2127) reported from Dunstable, England

    @EE I’ve given you a “shout”, so why no response! I’ve also sent a dm to some useless idiot called Peter who doesn’t have the decency to respond either!

  • _Nathan_Lewis_ Nathan Lewis (@_Nathan_Lewis_) reported from London Colney, England

    . @EE Officially the worst home broadband! And customer service sucks too! Everyday I have to call and explain the same issue over and over! We will call you back. Do they ever! 😡

  • ton_87L Tonya 🦋🍓 (@ton_87L) reported from Barnet, England

    Quite disgusting that @EE had planned works on signal in my area till 16th September and not one person from a telecommunications company has bothered to let me know or communicate this to me. What a **** up. Embarrassing.

  • jamie_2127 Jamie Taylor (@jamie_2127) reported from Dunstable, England

    @EE Yes, I’ve spoken to them. They said about sending an engineer round but it then started working as normal. I can only assume that there is no fault, just a second rate service being provided.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • skajme2 Bim. (@skajme2) reported

    Ordered a #Pixel6 direct from Google. **** @ee the robbin *****! £41 a month for a 1gb data contract, I've been with them since the 90's when they were t-mobile! The phone sim free is only £24 a month hahahahahhaha. Actually should be ashamed of themselves

  • romandespatches Roman Despatches (@romandespatches) reported

    Morning @EE - are you having network issues in SW8 in London? I'm not able to make or receive calls this morning.

  • Stu_Hird Stuart Hird (@Stu_Hird) reported

    @EE I'm trying to upgrade to the Pixel 6 but none of my EE perks codes seem to work. I've generated 3 now and I don't dare generate any more. Can someone help please?

  • laurafarrow91 Laura Ashley Anderson (Farrow) (@laurafarrow91) reported from Whitley Bay, England

    I don’t understand how @EE can say I have excellent signal on their app when I currently have 0 bars in my house and missed a important phone call because I have no signal 😡I’ve never known a network like it

  • andydurant Andy Durant (@andydurant) reported

    @EE looking to renew a sim-only contract, but all your deals are really expensive compared to other providers. I've been a customer for ages, can you do any better? I've DM'd more details.

  • Holzm93 Hollie Manchester (@Holzm93) reported

    @EE DO NOT USE WORST CUSTOMER SERVICE EVER

  • MochaQuokka QuokkᐰMocha 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇿🏳️‍🌈 (@MochaQuokka) reported

    Many thanks to Neil at @EE for helping me while I was in Germany and getting no data. Tried the solution he suggested and although the coverage wasn't great (I think it just wasn't in that area) his advice actually did improve the service I got and made it useable.

  • smallvillage1 Pete Wellock💙 (@smallvillage1) reported

    @EE 12 or so years as a customer, but not for much longer, you want roaming charges, but customers don’t like the greed

  • skajme2 Bim. (@skajme2) reported

    Ordered a #Pixel6 direct from Google. **** @ee the robbin *****! £41 a month for a 1gb data contract, I've been with them since the 90's when they were T-Mobile! The phone sim free is only £24 a month aswell hahahahahhaha. Actually should be ashamed of themselves

  • dugmac01 Dugmac (@dugmac01) reported

    @EE Thanks. I’ve just tried to add the roam abroad bolt on and it says I can’t because I’m a payg customer. I don’t want to move to a 12 month contract. Could you please let me know what my options are so I don’t pay a fortune on data when I’m in Canada?