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EE Outage Report in St Albans, Hertfordshire, England

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The latest reports from users having issues in St Albans come from postal codes AL1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Albans, Hertfordshire, England 12/04/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent EE outage reports came from the following cities: London, Luton, Hertford, Harringay, Enfield Town, Dunstable, Harpenden, Kingsbury, St Albans, Barnet, Hertfordshire, Berkhamsted, Gerrards Cross, Stanmore and Chesham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLuton Phone
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomLondon Phone

Community Discussion

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EE Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • ScottWestron Scott Westron (@ScottWestron) reported from London Colney, England

    @EE Not interested in your being sorry for my feelings. Just need help from the telecoms company I’ve loved being with for a decade. I’m not at home. Where I am currently (also not a state secret) is WC2H 7BA

  • Chloe_Driver Chloe Driver (@Chloe_Driver) reported from Borehamwood, England

    @EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee

  • ScottWestron Scott Westron (@ScottWestron) reported from London Colney, England

    @EE I know. I wasn’t looking for advice. It’s not private data and it needn’t be secure - it’s just my damned phone number. Who cares? No. Sodding cheek. Never has a bill been overdue! I just want to speak to someone. You’re a telecoms company - phone me ??!!

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • mrmrwacky Henry Churchill (@mrmrwacky) reported from Radlett, England

    @EE send you customer survarys saying how well did we answer your questions but dont actually answer the question you ask lol

  • Chazacox Charlie Tebbs 🙋‍♂️ (@Chazacox) reported from Barnet, England

    Great service from @EE over the last couple of days. Matched a cheaper offer for my upgrade with no hastle. Buzzing.

  • vegasuk john armstrong (@vegasuk) reported from Woolmer Green, England

    @EE no broadband in Woolmer Green Knebworth ?? Router keeps flipping between green and yellow flashing lights since 2pm today ! Help

  • Chloe_Driver Chloe Driver (@Chloe_Driver) reported from Borehamwood, England

    Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice

  • georgia_couch Georgia Couch (@georgia_couch) reported from Luton, England

    @EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?

  • Solo_B Sohāil (@Solo_B) reported from Luton, England

    @EE fix your shit internet!

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @ladyjaney75 @virginmedia @ComplainingCow Its terrible isnt it. I still dont have any contact from them. VIRGIN all i need is my landline number so i can set up my @EE Broadband!!!!

  • sebgarner Sebastian Garner (@sebgarner) reported from Hatfield, England

    @EE as most places are open except for EE. It’s a bloody joke that your customers can’t speak to someone on the phone when you do a live chat they can’t help you so please explain if that is a way to run a business.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • AshleyChaplin99 Ashley Chaplin (@AshleyChaplin99) reported from Potters Bar, England

    I have ended up as a result of being ripped off by @EE , with a serious piece of junk, @Huawei tablet. Cannot believe how bad it is.

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • karenbull2301 Karen Bull (@karenbull2301) reported from Shenley, England

    @EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • rossiusmaximus Ross James Phillips (@rossiusmaximus) reported

    @EE disappointed with customer service. Ordered an iPad Christmas Day an still hasn’t arrived for my sons birthday.

  • DannyH95892210 Danny H (@DannyH95892210) reported

    @EE Hi there, I am wondering if you can help me, please? I live just north of Aberystwyth and there seems to be trouble with no mobile signal. Is there any reports of the network being down in the area? Thanks.

  • itsnortymorty NortyMorty (@itsnortymorty) reported

    @EE Fortunately I spoke to the tech team to resolve and it came back up later in the night. Have been told it might be patchy until a team is able to fix a dead cell in my area. Thanks for checking with me!

  • xx_nicolaa Nicola (@xx_nicolaa) reported

    @EE hi, when i log in to my account, you guys still have me with an iphone XS max, i've had an iphone 12 since last year - how do i fix this?

  • gobbyjoyful16 Joy Evans (@gobbyjoyful16) reported

    @DannyH95892210 @EE I'm Aberystwyth too and same problem.

  • chrisferryan Chris Ryan (@chrisferryan) reported

    @EE are you having issues? I’m not getting any signal or 4G

  • samrchds samrchds (@samrchds) reported

    @EE signal down in Hampshire... happening an awful lot at the moment

  • Dave_Simmons_ Dave Simmons (@Dave_Simmons_) reported

    @James_Robbo_PGA @EE Just had exactly same problem @EE finally sorted after 3 days. Was put on wrong tariff as now we’re not in EU squeeze every last penny out of us.

  • curvyfml TJ (@curvyfml) reported

    @EE why wasn’t I told that my first bill would be ‘pro-rata’ , miss sold information! Expected a call from a manager, told no one available until the weekend! Shocking customer service!

  • bgp1984 Peter Humphrey (@bgp1984) reported

    @EE why when shopping online do your plans not define the length of the contract? 12 months? 18 months? 24 months? Not a clue. Complained before you always seem to fail to provide all the info, so frustrating.