EE Outage Report in St Albans, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (31%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent EE outage reports came from the following cities: London, Barnet, Rickmansworth, Stevenage, Harpenden, Gerrards Cross, Welwyn, Harringay, Luton, Potters Bar, Pinner, Hatfield, Watford, Borehamwood and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Total Blackout | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
-
Karen Bull
(@karenbull2301) reported
from
Shenley, England
@EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!
-
Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
-
Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice
-
Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
@EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee
-
Georgia Couch
(@georgia_couch) reported
from
Luton, England
@EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?
-
Scott Westron
(@ScottWestron) reported
from
London Colney, England
@EE I know. I wasn’t looking for advice. It’s not private data and it needn’t be secure - it’s just my damned phone number. Who cares? No. Sodding cheek. Never has a bill been overdue! I just want to speak to someone. You’re a telecoms company - phone me ??!!
-
Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
Shoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.
-
Sebastian Garner
(@sebgarner) reported
from
Hatfield, England
@EE as most places are open except for EE. It’s a bloody joke that your customers can’t speak to someone on the phone when you do a live chat they can’t help you so please explain if that is a way to run a business.
-
Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
-
Richard Moore
(@SwazzyGamer) reported
from
London Colney, England
@EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks
-
Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
-
Ashley Chaplin
(@AshleyChaplin99) reported
from
Potters Bar, England
I have ended up as a result of being ripped off by @EE , with a serious piece of junk, @Huawei tablet. Cannot believe how bad it is.
-
Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
-
Mark Johnson
(@kingdaddy_pants) reported
from
Watford, England
@EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping
-
john armstrong
(@vegasuk) reported
from
Woolmer Green, England
@EE no broadband in Woolmer Green Knebworth ?? Router keeps flipping between green and yellow flashing lights since 2pm today ! Help
-
KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
On hold with EE for the third day in a row, catalogue of errors continues. I’d have better luck contacting the Kremlin than EE! @EE #badcustomerservice
-
KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
Great service EE! My new phone that was supposed to arrive yesterday I have just been notified by text that it’s coming tomorrow. Not even a phone call to apologise or ask if this is convienient? @EE #badcustomerservice #CustomerExperience
-
Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
-
Scott Westron
(@ScottWestron) reported
from
London Colney, England
@EE Not interested in your being sorry for my feelings. Just need help from the telecoms company I’ve loved being with for a decade. I’m not at home. Where I am currently (also not a state secret) is WC2H 7BA
-
Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
GC
(@userGC_) reported
@EE I've called several times, been made promises of call backs twice, been made an offer on a tariff which apparently doesn't exist and am still no closer to getting an upgrade. Can someone PLEASE help me? #help #ee
-
Bruceball007
(@Bruceball007) reported
@EE Why does my stream crash every 10 minutes lads I’m on a 5G network ???
-
Gwynneth Watson
(@WgwynnethWatson) reported
@EE terrible service . First time with EE... never again. My mum ordered a pay as you go phone. Confirm email and them heard nothing. Contacted them on Twitter message 5 times and no response! !!! Scam???
-
ozzey80's
(@rsturbos3) reported
@jon_howard @EE My broadband has been going down for months now ee I'm not happy
-
Craig
(@labdota) reported
@EE please can you investigate my broadband stability? Least 1/2 times a day completely lose connection then within 2 mins it comes back.
-
Ayo
(@ChocOnTour) reported
from
Hackney, England
@EE has the worst internet. Can’t believe how bad it’s Wifi is
-
NicolaHeales
(@NicolaHeales) reported
@EE I have Internet with you and im looking for the best deal as my contract has ran out and I'm paying £32 a month. Also my contract runs out on my phone in October how much would I have to pay to cancel the contract now?
-
AMY
(@bubblebathbean) reported
@EE can you help? our internet that we have fo you and landline we have from you are not working. Phone is crackling and no incoming calls can connect and broadband isn’t connecting either?!
-
Conor Moody
(@conormoody) reported
@EE @OpenreachHelp So next Tuesday now - and again not even a definite date for resolution - just another date when I’ll get another update
-
Michael Daniel
(@MickeyVonDickey) reported
@EE - Hi. I'm an EE customer who needs to put my SIM card in a different handset. But the handset is locked. Having phoned EE, they said ring TMobile for uk facing customers as it's a TMobile handset. I googled uk number of 0800 412 5000 and it says welcome to EE. Can you help?