EE Outage Report in St Albans, Hertfordshire, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in St Albans, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Albans, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near St Albans, England
The most recent EE outage reports came from the following cities: Luton, Dunstable, Barnet, Enfield Town, Welwyn, Stanmore, Hemel Hempstead, Welwyn Garden City, Stevenage, Wood Green, Watford, Bushey, Harpenden, Hertford, and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Luton
|
3 days ago | |
|
Luton
|
Internet | 4 days ago |
|
Dunstable
|
Wi-fi | 6 days ago |
|
Barnet
|
Wi-fi | 6 days ago |
|
Enfield Town
|
Internet | 6 days ago |
|
Welwyn
|
Wi-fi | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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Henry Churchill (@mrmrwacky) reported from Radlett, England@EE send you customer survarys saying how well did we answer your questions but dont actually answer the question you ask lol
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Ashley Chaplin (@AshleyChaplin99) reported from Potters Bar, EnglandI have ended up as a result of being ripped off by @EE , with a serious piece of junk, @Huawei tablet. Cannot believe how bad it is.
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KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, EnglandOn hold with EE for the third day in a row, catalogue of errors continues. I’d have better luck contacting the Kremlin than EE! @EE #badcustomerservice
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Sebastian Garner (@sebgarner) reported from Hatfield, England@EE as most places are open except for EE. It’s a bloody joke that your customers can’t speak to someone on the phone when you do a live chat they can’t help you so please explain if that is a way to run a business.
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Karen Bull (@karenbull2301) reported from Shenley, England@EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!
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KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, EnglandGreat service EE! My new phone that was supposed to arrive yesterday I have just been notified by text that it’s coming tomorrow. Not even a phone call to apologise or ask if this is convienient? @EE #badcustomerservice #CustomerExperience
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Mark Johnson (@kingdaddy_pants) reported from Watford, England@EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping
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Charlie Tebbs 🙋♂️ (@Chazacox) reported from Barnet, EnglandGreat service from @EE over the last couple of days. Matched a cheaper offer for my upgrade with no hastle. Buzzing.
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Richard Moore (@SwazzyGamer) reported from London Colney, England@EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks
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Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, EnglandShoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.
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Scott Westron (@ScottWestron) reported from London Colney, England@EE I know. I wasn’t looking for advice. It’s not private data and it needn’t be secure - it’s just my damned phone number. Who cares? No. Sodding cheek. Never has a bill been overdue! I just want to speak to someone. You’re a telecoms company - phone me ??!!
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Chloe Driver (@Chloe_Driver) reported from Borehamwood, EnglandDisgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice
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Emyr Glyn Rees (@emirrelevant) reported from Tottenham, England. @EE I’ve been requesting a call back from your business support for over a month but getting nothing. Call in, I get an answer phone saying try later. Currently paying over the odds because contract is up and you have no interest in helping me. Call me, please.
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Emyr Glyn Rees (@emirrelevant) reported from Tottenham, England@davechaps @EE Bruv. They are ***************, and about £45 a month too much from me. Business customer too. Idiots.
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Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England@_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!
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Georgia Couch (@georgia_couch) reported from Luton, England@EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?
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john armstrong (@vegasuk) reported from Woolmer Green, England@EE no broadband in Woolmer Green Knebworth ?? Router keeps flipping between green and yellow flashing lights since 2pm today ! Help
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Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England@ladyjaney75 @virginmedia @ComplainingCow Its terrible isnt it. I still dont have any contact from them. VIRGIN all i need is my landline number so i can set up my @EE Broadband!!!!
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Scott Westron (@ScottWestron) reported from London Colney, England@EE Not interested in your being sorry for my feelings. Just need help from the telecoms company I’ve loved being with for a decade. I’m not at home. Where I am currently (also not a state secret) is WC2H 7BA
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Chloe Driver (@Chloe_Driver) reported from Borehamwood, England@EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee
EE Issues Reports
Latest outage, problems and issue reports in social media:
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brian (@Anto9__) reported@England @EE @Josh_Denzel1 Tony Martial, he came from France, English press said he had no chance, 50 million down the drain, Tony Martial scores again...
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Katie Weidmann (@KatieWeidmann) reported@ilikeotters @EE I had something like 6 weeks of no service because—despite my starting every phone call with the information that I’d moved—they’d never put the move order in. They’d sent an engineer to the new house, even. But I did end up with 5 free months of broadband eventually.
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kevin (@skubhidhu) reported@EE received a new PAYG SIM today, can't add it to my account, phoned and told the PAYG system is having problems, should I be able to set it up from my old dormant account? (Can still login ok)
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gethin williams (@QueenTrixabelle) reported@EE Never been amazing but this is the worst its been usually get 18mbps but recently never get it
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Leeds Irish 🟨🟥 (@irishclovers8) reported@EE Why have you put roaming charges back on? I’m a new customer, can’t get a signal anywhere, you’ve already put my bill up and now roaming charges? What the hell have I done?
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Martin Stapleford (@Martin73s) reported@EE any idea of when you are going to be able to offer me a reasonable signal in the BS16 area it is getting worse
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Mateus Gava (@Mateus_Gava) reported@EE I made a wrong order, is it possible for any of you to assist me on the issue? I picked the wrong colour for my phone and I was wondering if I could get in touch to fix the issue, look forward to hearing back. Thanks!
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Raven Stoves Ltd (@ravenstoved) reportedAnyone can give me a human contact for EE Business broadband . Signed up with them for last 4 months WORSED connectivity imaginable. And rude tech dept unable to sort @EE
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Dan (@Don_Chocolat) reported@EE just wanted to express how disappointed I was to see you are reintroducing EU roaming charges despite assurances previously there were no plans to. When my contract expires in a few months time and I take my 24 personal and business lines to another network, you will know why
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PAPAMOLE (@pappa_mole) reportedHallo @EE , ....... I have been having serious customer service issues with @O2 Can you advise of your contact number for new sales and porting my number over. Thank you.