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EE Outage Report in St Albans, Hertfordshire, England

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The latest reports from users having issues in St Albans come from postal codes AL1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Albans, Hertfordshire, England 11/26/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent EE outage reports came from the following cities: London, Dunstable, Harpenden, Kingsbury, Hertford, Harringay, St Albans, Barnet, Hertfordshire, Luton, Berkhamsted, Gerrards Cross, Stanmore, Enfield Town and Chesham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomDunstable Phone
United KingdomDunstable Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • MawsJ maureen jones (@MawsJ) reported from Hemel Hempstead, England

    @EE Having serious problems regarding Ee internet to contact up to thinking changing supplier. Q

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks

  • AshleyChaplin99 Ashley Chaplin (@AshleyChaplin99) reported from Potters Bar, England

    I have ended up as a result of being ripped off by @EE , with a serious piece of junk, @Huawei tablet. Cannot believe how bad it is.

  • Chloe_Driver Chloe Driver (@Chloe_Driver) reported from Borehamwood, England

    @EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • kingdaddy_pants Mark Johnson (@kingdaddy_pants) reported from Watford, England

    @EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping

  • emirrelevant Emyr Glyn Rees (@emirrelevant) reported from Tottenham, England

    . @EE I’ve been requesting a call back from your business support for over a month but getting nothing. Call in, I get an answer phone saying try later. Currently paying over the odds because contract is up and you have no interest in helping me. Call me, please.

  • karenbull2301 Karen Bull (@karenbull2301) reported from Shenley, England

    @EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    On hold with EE for the third day in a row, catalogue of errors continues. I’d have better luck contacting the Kremlin than EE! @EE #badcustomerservice

  • georgia_couch Georgia Couch (@georgia_couch) reported from Luton, England

    @EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    Great service EE! My new phone that was supposed to arrive yesterday I have just been notified by text that it’s coming tomorrow. Not even a phone call to apologise or ask if this is convienient? @EE #badcustomerservice #CustomerExperience

  • emirrelevant Emyr Glyn Rees (@emirrelevant) reported from Tottenham, England

    @davechaps @EE Bruv. They are ***************, and about £45 a month too much from me. Business customer too. Idiots.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • Chloe_Driver Chloe Driver (@Chloe_Driver) reported from Borehamwood, England

    Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice

  • vegasuk john armstrong (@vegasuk) reported from Woolmer Green, England

    @EE no broadband in Woolmer Green Knebworth ?? Router keeps flipping between green and yellow flashing lights since 2pm today ! Help

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • ScottWestron Scott Westron (@ScottWestron) reported from London Colney, England

    @EE Not interested in your being sorry for my feelings. Just need help from the telecoms company I’ve loved being with for a decade. I’m not at home. Where I am currently (also not a state secret) is WC2H 7BA

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    Shoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jakeroge_rs Jake (@jakeroge_rs) reported

    @EE @WeFix_UK Rather than let Apple replace my iPhone X at their own cost and none to yourselves, you refused, insisting I use your repair service that had quoted more than the cost of an entire replacement phone when the phone was 3 years old. 2/3

  • chele1805 michele buckley (@chele1805) reported

    @EE need some advice. My brothers son got my 78 year old mum to (unknowingly) stand as guarantor for his contract. She thought it was just the payments coming out her bank. Of course he hasn't paid it the the store are very unhelpful. How do we cancel the contract

  • gordonbruce7 GB. Grumpy but hopeful. (@gordonbruce7) reported

    @EE Thanks, David C, but me sending you a DM won’t move things along any more quickly. Last time, it was ‘rodent damage’. Please send someone with a bigger trap.

  • victoriasbitchx 🎀 aimee-louisa 🎀 (@victoriasbitchx) reported

    @tpwkwallis @EE i’m on ee sim only and i’ve had zero decent signal for weeks now

  • ColinMoores Colin Moores (@ColinMoores) reported

    @EE Still not working...

  • colin_mull Colin Morrison (@colin_mull) reported

    @gordonbruce7 @EE Is the Acharonich mast down?

  • Thee_Roxy_Cox Roxy Unapologetic Cox 🏳️‍🌈 (@Thee_Roxy_Cox) reported

    have refused to look into the matter and have been dismissive and rude. When I told a member of their customer retention team that I would have to consider leaving @EE, he told me to "Go for it." Which has made the situation even more distressing. I feel completely helpless.

  • lukeharrold31 Luke Harrold (@lukeharrold31) reported

    @EE Hi, I’ve been trying to cancel my contract and it’s been impossible to get through to someone! Please can you help?

  • GhxstBlitz 88 GhXst Blitz (@GhxstBlitz) reported

    @EE give me a break. You must have some nice discount for a 15 year long loyal customer 😔 I need dat s21 ultra

  • Rebekah62108369 Rebekah Young (@Rebekah62108369) reported

    @goEnjoy please can you retrain your delivery driver James in SW Wales area (Llanelli). He cancelled my EE delivery & was extremely rude & obnoxious. Even @EE customer services couldnt understand why he cancelled my order. DPD being used for my next delivery!