EE

EE Outage Report in St Albans, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in St Albans come from postal codes AL1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Albans, Hertfordshire, England 12/13/2025 10:35

December 13: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent EE outage reports came from the following cities: London, Harringay, Luton, Berkhamsted, Bushey, Barnet, Dunstable, Hertford, Enfield Town, Harpenden, Kingsbury, St Albans, Hertfordshire, Gerrards Cross and Stanmore.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomHarringay Wi-fi
United KingdomLondon Internet
United KingdomLuton Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • v7___ELDN VP (@v7___ELDN) reported from London Colney, England

    @EE why is your website not working?

  • ashleyrandell82 Ashley (@ashleyrandell82) reported from Luton, England

    @EE I have a iPhone 14 pro max on order I couldn’t order via app or online to use student or blue card I’ve been loyal for 14 years same number. But being called mate & not adding the discount to say cancel and order again the phones backlogged for over a month can somebody help

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • jaysica Jaysica Marvell (@jaysica) reported from Stevenage District, England

    @ChatMarketingUK @EE I’ve been waiting two weeks for mine and the last time I called up EE, just as they were about to explain the line disconnected and they didn’t call back. I’ve called 3 times now and no delivery date given yet. I never saw a 28 day waiting period when I ordered but it’s there now

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?

  • jamie_2127 Jamie Taylor (@jamie_2127) reported from Dunstable, England

    @EE Any chance that in 2022 you could provide me with a decent broadband service.

  • _vsreal vs (@_vsreal) reported from Barnet, England

    Why is my data not working. Since morning??? I’m gonna lose it @ee

  • Julian16722400 Julian (@Julian16722400) reported from St Albans, England

    @EE What the number if it 150 I already tried give me a direct number preference to speak if possible the big mangers sorry don't want to sound rude

  • Star_Stef The Hon. (@Star_Stef) reported from London, England

    @EE @LNonno_ I've been having the same issue for 3 days now.

  • ton_87L Tonya 🦋🍓 (@ton_87L) reported from Barnet, England

    Absolute **** piece of service yet again @EE in Barnet

  • spasypaddy Daniel (@spasypaddy) reported from Barnet, England

    Why do I have full signal but no reception in the street outside my house @EE

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England

    @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

  • SergioMallardo Sergio (@SergioMallardo) reported from St Albans, England

    @MarcAllera @Qualcomm_EU @EE That’s all great Marc but if it takes your team weeks to fix a broken mast then it’s all a bit of waste of time, isn’t it? Half of St Albans has been without decent service since before Easter and your team can’t tell us when it’s going to be fixed

  • Mazipita Gov Soludo's PA (He/Him) 🇳🇬 🇬🇧 (@Mazipita) reported from Borehamwood, England

    @EE kitikpa la cha unu anya. How can you owe me £50 after I returned an upgraded phone within the 14 day cooling off period only to be billed £99. The idiot I spoke to on 150 said nothing can be done cos that my bill. Imagine the audacity? Arant nonsense.. Afọ SA gbue unu dia.

  • stuart_foy foy (@stuart_foy) reported from Barnet, England

    @EE my London Underground WiFi connection stopped connecting as of yesterday. I've tried forgetting and re-adding the EEWiFi-Auto network multiple times. Any idea what's up?

  • _vsreal vs (@_vsreal) reported from Barnet, England

    @matthew1471 @EE Seems to be working now. Thanks. Done more help than @ee

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Privateeyesldn Privateyes (@Privateeyesldn) reported

    @EE Report it you fool, provide the service people pay for then you won't have these issues now go report this. Suck your mum

  • WhimsicalMouse Anni Ezmerelda (@WhimsicalMouse) reported

    @EE I have been a customer of yours for all of 1 month and my service has been suspended TWICE because you say my bill is unpaid but it isn't. I have the bank statement to prove it's been paid. Should have stayed with @VodafoneUK

  • Bjorn__92 Bjørn (@Bjorn__92) reported

    @EE hi there, our wifi hub has blue flashing lights and we can’t connect to the wifi! What does this mean? This isn’t ideal! It’s been down all morning

  • JamieHolePunch Jamie McDonald 📠🇺🇦 (@JamieHolePunch) reported

    @Tucker5law @EE She's not onto EE Malc.... "It's terrible Volodymyr. How could my situation get any worse?"

  • athleticresults Athletics Statto (@athleticresults) reported

    @EE Yes but I have to go out of my way take time off or time out of my weekend to go to a shop to get it repaired surely with the age and the fact it’s under warranty it should be a straight swap for a new one. I have already been on your support and they just put me through to apple

  • dave28263 Dave (@dave28263) reported

    @EE these people have mugged me off ordered a sim still haven’t got it I went on the live chat and they guy wasted my time for half hour asking me my name and bullshit I just left I will cancel it if this is how I’m going to be treated

  • Readheadmummy03 Ellie (@Readheadmummy03) reported

    @EE The issue is BT sorting the cables apparently. Can I get some sort of compensation/refund as I should’ve paid almost £10 less a month starting last month and I’m still being charged over £40. It’s not my error that it hasn’t been sorted. I can show you a text I’ve had from BT?

  • Zak_Ali8 Zak Ali (@Zak_Ali8) reported

    Wow @EE Just been speaking to Ryan after holding for over 10 mins - he was going to put me through to the returns team and after holding again the line cuts out. 🤬🤬. What a 💩Customer Service you have. Been waiting for PAC code since last week !!!

  • blerdvision Paul Monaghan (@blerdvision) reported

    @EE why when in a supermarket your signal just gives me a E when I’m in the car park, I get 4G or even 5G

  • BoschPrecision Johannes Henrikson (@BoschPrecision) reported

    @CLEVERCLOGS_SI @EE I’ve been with EE since it’s inception, and Orange before that. My loyalty has been rewarded time & time again. Free additional data when I had broadband issues, offers when it’s time to renew, etc. I’m a business customer however, perhaps that makes a difference. Can’t fault EE.