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EE Outage Report in St Albans, Hertfordshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Albans, Hertfordshire, England 12/27/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent EE outage reports came from the following cities: London, Hertford, Borehamwood, Muswell Hill, Rickmansworth, Barnet, Dunstable, Luton, Harringay, Berkhamsted, Bushey, Enfield Town, Harpenden, Kingsbury and St Albans.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon E-mail
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • ScottWestron Scott Westron (@ScottWestron) reported from London Colney, England

    @EE I know. I wasn’t looking for advice. It’s not private data and it needn’t be secure - it’s just my damned phone number. Who cares? No. Sodding cheek. Never has a bill been overdue! I just want to speak to someone. You’re a telecoms company - phone me ??!!

  • karenbull2301 Karen Bull (@karenbull2301) reported from Shenley, England

    @EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • Chloe_Driver Chloe Driver (@Chloe_Driver) reported from Borehamwood, England

    @EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee

  • georgia_couch Georgia Couch (@georgia_couch) reported from Luton, England

    @EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • Chloe_Driver Chloe Driver (@Chloe_Driver) reported from Borehamwood, England

    Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    On hold with EE for the third day in a row, catalogue of errors continues. I’d have better luck contacting the Kremlin than EE! @EE #badcustomerservice

  • ScottWestron Scott Westron (@ScottWestron) reported from London Colney, England

    @EE Not interested in your being sorry for my feelings. Just need help from the telecoms company I’ve loved being with for a decade. I’m not at home. Where I am currently (also not a state secret) is WC2H 7BA

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • emirrelevant Emyr Glyn Rees (@emirrelevant) reported from Tottenham, England

    . @EE I’ve been requesting a call back from your business support for over a month but getting nothing. Call in, I get an answer phone saying try later. Currently paying over the odds because contract is up and you have no interest in helping me. Call me, please.

  • vegasuk john armstrong (@vegasuk) reported from Woolmer Green, England

    @EE no broadband in Woolmer Green Knebworth ?? Router keeps flipping between green and yellow flashing lights since 2pm today ! Help

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    Shoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.

  • AshleyChaplin99 Ashley Chaplin (@AshleyChaplin99) reported from Potters Bar, England

    I have ended up as a result of being ripped off by @EE , with a serious piece of junk, @Huawei tablet. Cannot believe how bad it is.

  • kingdaddy_pants Mark Johnson (@kingdaddy_pants) reported from Watford, England

    @EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    Great service EE! My new phone that was supposed to arrive yesterday I have just been notified by text that it’s coming tomorrow. Not even a phone call to apologise or ask if this is convienient? @EE #badcustomerservice #CustomerExperience

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GaryBizzle Gary Byfield (@GaryBizzle) reported

    @EE 1. You’re arguing yet you weren’t on the call. You’re making sweeping statements. How is this customer service? I’ve been a customer of EE for many many years and you’re arguing!? I probably did tick a box but I’m telling you I was not told clearly at the point of sale when,

  • VeeMoz_ginger Vanessa Morrison (@VeeMoz_ginger) reported

    @EE morning, ive had no Internet services aince last night. Where can I check the service status. Ive been trying to find it on the website but can't. Thanks

  • shaun___97 Shaun (@shaun___97) reported

    @EE I did try that I'm just not sure what a broken camera lens falls under as it's not a cracked display?

  • 90sMoofie ✌🏻Gary/Gawy aka Moofie✌🏻 (@90sMoofie) reported

    @geministar444 @VodafoneUK Trouble is Kate, the phone ain’t much use if their data services are rubbish. I’m having quite a lot of trouble with their 4G and gonna go to @EE in November

  • barbaric_ Nikos Florides (@barbaric_) reported

    @EE can't help but feel that I'm being ripped off. Meant to be getting a discount on my broadband as I'm an ee mobile customer and extra data on my phone... To top that off, I'm paying £32 a month for broadband when for the same money I can be getting faster speed!

  • GreyWolfDesignz AJ 🇬🇧 🇩🇪 (@GreyWolfDesignz) reported

    @EE WiFi calling doesn't even work and it usually does so definitely fault with network :( which is a first as it's usually pretty good with signal everywhere

  • sophiegrant1980 Sophie Grant (@sophiegrant1980) reported

    @EE It was obviously a widespread problem because so many people were having the same issues yesterday

  • nads79 Adam Elliott (@nads79) reported

    @ee Is there an issue with the website as when I look at upgrading phone I doesn’t show any available tariffs, even on payg

  • Eli3abeth_H Elizabeth (@Eli3abeth_H) reported

    @EE just spoke to a very rude patronising advisor called Jade. I simply want to #upgrade #poorcustomerservice upgrade.. can anyone please help?

  • twittorerr Naomi (@twittorerr) reported

    @EE I have been in touch with them several times (considering I've been out of contract coming up to 3 years - they've never once contacted me!) and they've always been useless, hence why I'm still stuck with an out of date phone and paying extortionate contract costs!