EE

EE Outage Report in St Albans, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in St Albans come from postal codes AL4.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Albans, Hertfordshire, England 01/08/2026 18:20

January 08: Problems at EE

EE is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent EE outage reports came from the following cities: London, Stevenage, Hertford, Dunstable, Luton, Harringay, St Albans, Enfield Town, Hatfield, Borehamwood, Muswell Hill, Rickmansworth, Barnet, Berkhamsted and Bushey.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomStevenage Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    On hold with EE for the third day in a row, catalogue of errors continues. I’d have better luck contacting the Kremlin than EE! @EE #badcustomerservice

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    Shoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.

  • kingdaddy_pants Mark Johnson (@kingdaddy_pants) reported from Watford, England

    @EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    Great service EE! My new phone that was supposed to arrive yesterday I have just been notified by text that it’s coming tomorrow. Not even a phone call to apologise or ask if this is convienient? @EE #badcustomerservice #CustomerExperience

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • vegasuk john armstrong (@vegasuk) reported from Woolmer Green, England

    @EE no broadband in Woolmer Green Knebworth ?? Router keeps flipping between green and yellow flashing lights since 2pm today ! Help

  • georgia_couch Georgia Couch (@georgia_couch) reported from Luton, England

    @EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • ScottWestron Scott Westron (@ScottWestron) reported from London Colney, England

    @EE Not interested in your being sorry for my feelings. Just need help from the telecoms company I’ve loved being with for a decade. I’m not at home. Where I am currently (also not a state secret) is WC2H 7BA

  • ScottWestron Scott Westron (@ScottWestron) reported from London Colney, England

    @EE I know. I wasn’t looking for advice. It’s not private data and it needn’t be secure - it’s just my damned phone number. Who cares? No. Sodding cheek. Never has a bill been overdue! I just want to speak to someone. You’re a telecoms company - phone me ??!!

  • Chloe_Driver Chloe Driver (@Chloe_Driver) reported from Borehamwood, England

    Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice

  • sebgarner Sebastian Garner (@sebgarner) reported from Hatfield, England

    @EE as most places are open except for EE. It’s a bloody joke that your customers can’t speak to someone on the phone when you do a live chat they can’t help you so please explain if that is a way to run a business.

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!

  • AshleyChaplin99 Ashley Chaplin (@AshleyChaplin99) reported from Potters Bar, England

    I have ended up as a result of being ripped off by @EE , with a serious piece of junk, @Huawei tablet. Cannot believe how bad it is.

  • karenbull2301 Karen Bull (@karenbull2301) reported from Shenley, England

    @EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • Chloe_Driver Chloe Driver (@Chloe_Driver) reported from Borehamwood, England

    @EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • claireandbenny Claire Richards (@claireandbenny) reported

    @EE are there issues with EE broadband today?

  • nel_amadea Amadea Nel (@nel_amadea) reported

    @EE PLEASE explain why it is impossible to cancel a pay as you go sim subscription. We have been trying since November!! Why!!??? We’ve spend hours trying, you can’t get any service, pathetic!

  • darrenwsimpson Darren Simpson (@darrenwsimpson) reported

    @EE To emphasise this @EE, I am really annoyed and disappointed. Whilst I get that I am nothing but a £note to you, I think it's rude to dismiss your competitors in the manner that your operator did.

  • mi_shmash nikki (@mi_shmash) reported

    If your an @EE customer and get a call from this number 029 2271 5176 claiming to be them to reduce your bill ITS A SCAM #rt #share #scam

  • MarySequera Mary (@MarySequera) reported

    @EE mobile wifi connection has been unstable for the past 2 weeks. We have been reporting it for the past year without any real solution or fix yo the problem around the area. @Ofcom EE is really the worst provider I have ever encountered

  • Lego_Scientist 🐀 Ruth: Mother of (lab) robots, first of her name (@Lego_Scientist) reported

    @RosemaryJDyson @EE @O2 yeah. I told them what o2 could offer me (and I have since seen better deals advertised by another network) and they could drop my plan by £2.50 a month to lose data, which still came in as more expensive as the other network.....

  • Sylwia83 Sylvia (@Sylwia83) reported

    @EE over the last few days our signal is at one EE bar, massive drop from four bars of 4G and 5G. What’s going on?

  • DanielleReid02 Danielle Reid (@DanielleReid02) reported

    @EE Can you please help?

  • _captainscience Captain Science (@_captainscience) reported

    @Lego_Scientist @EE @O2 That's not a bad plan. I have 2 SIMs because I live in an area with poor coverage. Giffgaff is amazing value if you buy a phone. And I get really cheap mobile coverage with my broadband from EE.

  • Lego_Scientist 🐀 Ruth: Mother of (lab) robots, first of her name (@Lego_Scientist) reported

    @_captainscience @EE @O2 tempted to leave for a couple of months and try a rival network with a view to being able to go back if I find the alternative is crap....