EE

EE Outage Report in St Albans, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in St Albans come from postal codes AL4.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in St Albans, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in St Albans, Hertfordshire, England 01/28/2026 08:40

January 28: Problems at EE

EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near St Albans, Hertfordshire, England

The most recent EE outage reports came from the following cities: London, Harrow, Abbots Langley, Luton, Stevenage, Enfield Town, Harringay, Watford, Gerrards Cross, Hemel Hempstead, New Barnet, Hertford, Dunstable, St Albans and Hatfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomHarrow Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near St Albans, England

Latest outage, problems and issue reports in St Albans and nearby locations:

  • Charis_Ath C. Athanasopoulos (@Charis_Ath) reported from Watford, England

    @ee worst customer service ever! Your corporate call centre team - especially Shawn and Rachel - need serious training on customer service skills!! @marcallera @kinjanes

  • Azer__Turan Azer Turan (@Azer__Turan) reported from London Colney, England

    I wanted to transfer My number at 3 February but still has not transfered and at Oxford Street Store ı have registration. She gave me a temporary number but it is not aktive, no signal but ı have received a bill yesterday @EE #CustomerExperience #EEisregret #OxfordstreetStore

  • smartpicsuk The Burtons (@smartpicsuk) reported from London, England

    @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from London Colney, England

    Still no signal in SM6 @EE day 3

  • gundisalvus19 𝙶𝚞𝚗𝚍𝚒𝚜𝚊𝚕𝚟𝚞𝚜 (@gundisalvus19) reported from Harrow Weald, England

    I got tired of not getting a good answer to my problem, so goodbye @ThreeUK! 👋🏼👋🏼 Hello @EE! 🤙🏼

  • Mr_Unique_Voice Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • chris_dolan Chris Dolan (@chris_dolan) reported from London Colney, England

    Shocking service from @EE & @DPD_UK. Absolute amateur hour.

  • Tay_hastings9 🇯🇲 (@Tay_hastings9) reported from Barnet, England

    @EE Red 64gb... I was told it’s out for delivery yesterday.. then was told it had never even been despatched. Told I’d get a text with delivery time this morning and I’ve received nothing

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • Mazipita Mazi Pita®️ 🇳🇬🇬🇧 (@Mazipita) reported from Barnet, England

    @EE I know my contract is expiring. Stop reminding me like you like we are friends. You only want to tie me down to another 24 month contract..

  • leon_walters Leon Walters (@leon_walters) reported from London Colney, England

    @EE your central london 4G speed is shockingly bad.

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • davidmoritz David Moritz (@davidmoritz) reported from St Albans, England

    Your stores are really pushing online @ee “Never do it online or over the phone. Things usually go wrong. Always do it in store”

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    @EE my advice is to not use EE and switch to virgin. I will be now I’ve been treated so badly!! Rude and inept service

  • AzzyChill 🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    @EE been trying to sort out adding numbers to my new account for no less than 2 months now, with no success. Absolute unprofessional and rude customer service advisors who said they would transfer me to supervisor and then hung up! Sorry if I’m annoyed but I am paying you!

  • ashleyrandell82 Ashley (@ashleyrandell82) reported from Luton, England

    @EE 17 days since ordered the iPhone 11 pro was 1 day dispatch that turned to 7 but no emails or contact of any delay have had two returns envelopes sent if I had traded in I would of been without a phone for nearly 3 weeks 😩 not the best service when I’ve been with you for 10y+

  • Rikkilawton Rikki Lawton (@Rikkilawton) reported from Borehamwood, England

    @TalkTalk Thanks but no thanks. I’ve just spoken with cancellations and decided to leave and go with @EE who have guaranteed me service. So incredibly disappointed with @TalkTalk

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • koinmasuta Koinmasuta (@koinmasuta) reported

    @EE as an Ex employee, I'd really love to know why/how yor customer services has gone down the Drain!!!

  • VeeAloe9858 Violah✨ (@VeeAloe9858) reported

    @England @EE @BukayoSaka87 Baaack with a statement like he never left..our number 7 #BS7

  • myxaccount_rose Rosemary (@myxaccount_rose) reported

    Outrage that @EE is terrible. Give me T-Mobile. Shocking I am almost 50 and the line was so much better so we can ALL go back to being happy. Oh HOW I LOVE T-MOBILE AND EE. IF ONLY EE COULD CONTACT ME DIRECTLY.

  • Audamar_ a. (@Audamar_) reported

    My mobile internet has been pis poor all week. It's showing full bars, but I can barely load any app. What's going on @EE?

  • ItsJamesPowers James Powers 🇬🇧 (@ItsJamesPowers) reported

    @EE Can you provide me the number for technical support please before this Samsung tablet goes against a brick wall at excessive speed.

  • MrPoncho1983 Gareth Darlington (@MrPoncho1983) reported

    @EE This is the issue I have. If I follow to upgrade online it doesn't let me as I'm not eligible for upgrade, which is why I was wondering can the app not be changed to allow for payments, I want to upgrade, but also don't want to sit waiting on hold to make a payment

  • _viator Gillian Thompson (@_viator) reported

    @EE Can someone please investigate why I haven’t had a response to my complaint yet. It’s been 2 weeks & and I also sent a further complaint online. I was also due a callback last week about my mobile/broadband/tv package but no one bothered phoning. Terrible customer service.

  • _sarahmckenzXO 𝕊 𝕒 𝕣 𝕒 𝕙 🐢🖤 (@_sarahmckenzXO) reported

    Fuming with the driver for @DPD_UK_Helpline took a picture of my block of flats but didn’t bother to attempt to deliver my phone @EE passed it off as “no one’s in to accept” and when I rung customer service they told me there’s nothing they can do they’ll re-deliver tomorrow 😡

  • MAKA_1NE Aibaogun Izeokhai O. (@MAKA_1NE) reported

    @EE I was told I would be upgraded to a plan that has roaming and credited back the price difference. Which I agreed to but wasnt done. I was told they have to do a call listening to confirm that 3 weeks ago and till now nothing has been done. I had to call in yesterday and the advisor downgraded me back saying they would add the roaming as a tech add on as it should be which I agreed to only for the downgrade to happen but he still couldn’t add the roaming and asked me to go online as no department was ready to act on it which was very annoying. How do I go online to chat with a bot when humans on phone cant fix my issue? I have had enough with ee really because every time I call I spend some time over two hours or my valuable time and still nothing is resolved. This is affecting me

  • Richard99361128 Richard (@Richard99361128) reported

    @EE I need help unlocking a Huawei H122-372. Iv tried the website and it loads for a brief second confirming it's locked to EE network then changes to "there's an error on our end" message