EE Outage Report in St Albans, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in St Albans come from postal codes AL1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in St Albans, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent EE outage reports came from the following cities: London, Hertford, Luton, Harringay, Enfield Town, Dunstable, Harpenden, Kingsbury, St Albans, Barnet, Hertfordshire, Berkhamsted, Gerrards Cross, Stanmore and Chesham.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!
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Scott Westron
(@ScottWestron) reported
from
London Colney, England
@EE Not interested in your being sorry for my feelings. Just need help from the telecoms company I’ve loved being with for a decade. I’m not at home. Where I am currently (also not a state secret) is WC2H 7BA
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Natasha Shepherd ♡
(@NatashaVivienS) reported
from
Luton, England
@EE are you having issues with connecting people with their WiFi. I work for the NHS and I am working from home. My WiFi has connected to my laptop fine this morning now it states there is no internet however it’s working for my partner and my phone. Please advise.
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Scott Westron
(@ScottWestron) reported
from
London Colney, England
@EE I know. I wasn’t looking for advice. It’s not private data and it needn’t be secure - it’s just my damned phone number. Who cares? No. Sodding cheek. Never has a bill been overdue! I just want to speak to someone. You’re a telecoms company - phone me ??!!
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Richard Moore
(@SwazzyGamer) reported
from
London Colney, England
@EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks
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Charlie Tebbs 🙋♂️
(@Chazacox) reported
from
Barnet, England
Great service from @EE over the last couple of days. Matched a cheaper offer for my upgrade with no hastle. Buzzing.
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Georgia Couch
(@georgia_couch) reported
from
Luton, England
@EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?
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fooeauty
(@tcoanni) reported
from
Welwyn Garden City, England
@EE Id love to take advantage of this but the EE signal at home and work is appalling 😩
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Sebastian Garner
(@sebgarner) reported
from
Hatfield, England
@EE as most places are open except for EE. It’s a bloody joke that your customers can’t speak to someone on the phone when you do a live chat they can’t help you so please explain if that is a way to run a business.
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Ashley Chaplin
(@AshleyChaplin99) reported
from
Potters Bar, England
I have ended up as a result of being ripped off by @EE , with a serious piece of junk, @Huawei tablet. Cannot believe how bad it is.
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john armstrong
(@vegasuk) reported
from
Woolmer Green, England
@EE no broadband in Woolmer Green Knebworth ?? Router keeps flipping between green and yellow flashing lights since 2pm today ! Help
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Natalie Burgham
(@NatBurgham) reported
from
Hatfield, England
@EE still having problems making & receiving calls in AL9 area
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Sohāil
(@Solo_B) reported
from
Luton, England
@EE fix your shit internet!
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@ladyjaney75 @virginmedia @ComplainingCow Its terrible isnt it. I still dont have any contact from them. VIRGIN all i need is my landline number so i can set up my @EE Broadband!!!!
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Henry Churchill
(@mrmrwacky) reported
from
Radlett, England
@EE send you customer survarys saying how well did we answer your questions but dont actually answer the question you ask lol
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Ratcliffe
(@webdarren) reported
from
Oldham, England
@EE data on my phone is really hit and miss - it either does or doesn’t work. I have tried resetting my network settings but that made no difference. What else can I do? It’s an iPhone 13 on the latest iOS
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Gavin Watson
(@gavinwatson) reported
from
Corhampton and Meonstoke, England
@EE no signal again guys... There's a guy at the top of a mountain waiting for me to finish his shave!
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Chris Price
(@mortonmassive) reported
@cutlerstom @Apple We've found that @EE appear to have reduced our signal in our area. What will happen to signal if they do the power blackouts I wonder....
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Richard Popham
(@RichPopham) reported
@EE what is going on with the mobile signal in Pewsey (SN9)? Now saying no fix until December? Would be quicker to put up a new mast?
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Matt Boswell
(@MattBos15485180) reported
@EE what’s going on with your signal… both mine and partners phone have 0bars in our area today. What am I paying for? 🧐
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Bharat Bhandari
(@bharatbhandari1) reported
@webdarren @EE It depends if the mast are bemusy or not, of if there upgrading the network
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Vineet Harsh
(@vineetharsh212) reported
@EE Pathetic customer service continues. My broadband is still not fixed and it’s been 3 weeks since I have raised this issue to your customer service. I need a technician sent to my flat asap, pls advise.
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🆁
(@TheyCallHimR) reported
Literally just want to talk to someone to add a roam EU pass. The text service thing goes round in circles or tries to get me to change my smart benefit which i dont want to do. FFS @EE
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Anna•Kate•Mayfield
(@spanna161) reported
@EE 4GEE wifi mini at my work hasn’t been working all week, we have been using this whilst the o2 mast is down in Leeds city centre and now we have no wifi at all and we require internet connection to be able to actually get anything done, you claim to be Leeds fastest network :(
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ساكيل
(@generalplantain) reported
Hey @EE @bt_uk you have some incompetent staff at your customer service centres, I’ve been passed back and forth to the wrong departments and wasted two hours on the phone with idiots. I was misled by your sales advisors and been told incorrect information???