EE Outage Report in St Albans, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in St Albans, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in St Albans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at EE
EE is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near St Albans, Hertfordshire, England
The most recent EE outage reports came from the following cities: London, Watford, Enfield Town, Dunstable, Harringay, Luton, Barnet, Rickmansworth, Stevenage, Harpenden, Gerrards Cross, Welwyn, Potters Bar, Pinner and Hatfield.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
TV | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near St Albans, England
Latest outage, problems and issue reports in St Albans and nearby locations:
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Sebastian Garner
(@sebgarner) reported
from
Hatfield, England
@EE as most places are open except for EE. It’s a bloody joke that your customers can’t speak to someone on the phone when you do a live chat they can’t help you so please explain if that is a way to run a business.
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john armstrong
(@vegasuk) reported
from
Woolmer Green, England
@EE no broadband in Woolmer Green Knebworth ?? Router keeps flipping between green and yellow flashing lights since 2pm today ! Help
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Scott Westron
(@ScottWestron) reported
from
London Colney, England
@EE Not interested in your being sorry for my feelings. Just need help from the telecoms company I’ve loved being with for a decade. I’m not at home. Where I am currently (also not a state secret) is WC2H 7BA
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
Shoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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Georgia Couch
(@georgia_couch) reported
from
Luton, England
@EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?
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Karen Bull
(@karenbull2301) reported
from
Shenley, England
@EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!
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Ashley Chaplin
(@AshleyChaplin99) reported
from
Potters Bar, England
I have ended up as a result of being ripped off by @EE , with a serious piece of junk, @Huawei tablet. Cannot believe how bad it is.
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
On hold with EE for the third day in a row, catalogue of errors continues. I’d have better luck contacting the Kremlin than EE! @EE #badcustomerservice
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
@EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee
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Mark Johnson
(@kingdaddy_pants) reported
from
Watford, England
@EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
Great service EE! My new phone that was supposed to arrive yesterday I have just been notified by text that it’s coming tomorrow. Not even a phone call to apologise or ask if this is convienient? @EE #badcustomerservice #CustomerExperience
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Richard Moore
(@SwazzyGamer) reported
from
London Colney, England
@EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Scott Westron
(@ScottWestron) reported
from
London Colney, England
@EE I know. I wasn’t looking for advice. It’s not private data and it needn’t be secure - it’s just my damned phone number. Who cares? No. Sodding cheek. Never has a bill been overdue! I just want to speak to someone. You’re a telecoms company - phone me ??!!
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@alex__richards) reported
@darchunky @EE They don’t give a **** mate. I think I’ve been with them over 10 years. Spend £130 a month with them for two phones so I’m having double increase
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Joshua Cooper
(@_JoshuaCooper_) reported
It's great the likes of @EE can jack the price up on contract because they can in line with RPI. But will not allow their customers to reduce their bill. What additional benefit does the customer get from increase? That's right, nothing.
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Elliot Goldfader
(@ElliotGold86) reported
@EE Hi I recently spoke with online chat but didn't quite get the result I was hoping for, I'll give customer care a ring tomorrow as I'm very confused about being able to trade in my current device and receiving the monthly discount.
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Trey Kie
(@TSMP0209) reported
@EE Hi I've got a complaint about my broadband router any idea how I can get some help?
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Harritech
(@HarritechLee) reported
I’m debating with myself what you would define as a good network provider. People that resolve your issues quickly or people you never have to call because you don’t have issues? I’m with @EE and the only time I have have to call them is when I want to buy stuff 😬😬😬 #iPhone
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Matt
(@Matt996) reported
@ee 25 minutes into your bullshit DM service and no further along, #customerdisservice
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Matt
(@Matt996) reported
@EE Fine let’s do the DM thing where what would have been a 1 minute conversation will take an hour as you’ll be messaging around 20 people, the ONLY good things about EE are data share and Kevin Bacon, your customer service consistently SUCKS.
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jordan 🧷
(@NOB0DYLUVSME) reported
imagine paying almost £70 a month for a phone bill and having 0 signal literally anywhere 🙃 @EE sort it out pls x
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Addam Merali-Younger (he/him)
(@Addammh) reported
@EE Hey Matty, cheers for the reply, and it's sorted now. A different member of the team set it up in a matter of minutes, and didn't even insult or upset me in the process (as the previous one did yesterday). Just waiting for a call back to cancel my contract now, then all done!
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Alexander McDonald
(@Alexand61682331) reported
@EE Sorry 9.3 percent . Complete joke of a company and as a loyal customer of some 15 years I will be leaving 👍