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EE Outage Report in Harpenden, Hertfordshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Harpenden, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Harpenden, Hertfordshire, England 01/18/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Harpenden, Hertfordshire, England

The most recent EE outage reports came from the following cities: London, Hemel Hempstead, New Barnet, Stevenage, Hertford, Dunstable, Letchworth Garden City, Luton, St Albans, Enfield Town, Hatfield, Borehamwood, Barnet, Berkhamsted and Bushey.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Harpenden, England

Latest outage, problems and issue reports in Harpenden and nearby locations:

  • Chloe_Driver Chloe Driver (@Chloe_Driver) reported from Borehamwood, England

    @EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @ladyjaney75 @virginmedia @ComplainingCow Its terrible isnt it. I still dont have any contact from them. VIRGIN all i need is my landline number so i can set up my @EE Broadband!!!!

  • Stuart_Gemini Stuart Alexander (@Stuart_Gemini) reported from Pirton, England

    @EE your business support is just shy of non existent!

  • AshleyChaplin99 Ashley Chaplin (@AshleyChaplin99) reported from Potters Bar, England

    I have ended up as a result of being ripped off by @EE , with a serious piece of junk, @Huawei tablet. Cannot believe how bad it is.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • mrmrwacky Henry Churchill (@mrmrwacky) reported from Radlett, England

    @EE send you customer survarys saying how well did we answer your questions but dont actually answer the question you ask lol

  • Chazacox Charlie Tebbs 🙋‍♂️ (@Chazacox) reported from Barnet, England

    Great service from @EE over the last couple of days. Matched a cheaper offer for my upgrade with no hastle. Buzzing.

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks

  • georgia_couch Georgia Couch (@georgia_couch) reported from Luton, England

    @EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?

  • vegasuk john armstrong (@vegasuk) reported from Woolmer Green, England

    @EE no broadband in Woolmer Green Knebworth ?? Router keeps flipping between green and yellow flashing lights since 2pm today ! Help

  • Chloe_Driver Chloe Driver (@Chloe_Driver) reported from Borehamwood, England

    Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice

  • sebgarner Sebastian Garner (@sebgarner) reported from Hatfield, England

    @EE as most places are open except for EE. It’s a bloody joke that your customers can’t speak to someone on the phone when you do a live chat they can’t help you so please explain if that is a way to run a business.

  • ScottWestron Scott Westron (@ScottWestron) reported from London Colney, England

    @EE I know. I wasn’t looking for advice. It’s not private data and it needn’t be secure - it’s just my damned phone number. Who cares? No. Sodding cheek. Never has a bill been overdue! I just want to speak to someone. You’re a telecoms company - phone me ??!!

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • ScottWestron Scott Westron (@ScottWestron) reported from London Colney, England

    @EE Not interested in your being sorry for my feelings. Just need help from the telecoms company I’ve loved being with for a decade. I’m not at home. Where I am currently (also not a state secret) is WC2H 7BA

  • karenbull2301 Karen Bull (@karenbull2301) reported from Shenley, England

    @EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tyang1907 TY (@tyang1907) reported

    @Nreal @EE I’ve been to several EE stores in Chelmsford and Lakeside Shopping Centre. None had stock or didn’t even know what it was. I don’t really have time to hunt it down. EE also doesn’t allow to it online. Feel like a wasted opportunity as I’m genuinely interested

  • pauledgcott Paul Atkins💙 Part of The Left #FBPE #PATH (@pauledgcott) reported

    @EE I have yet again an Open Reach engineer coming out tomorrow. Your tech guys can see a CAP on the line which means there's an issue probably outside on their network. We shall see in the never ending saga of you trying to fix my internet

  • razzmadazzled kat ↯ 🦇 Badflower Soon (@razzmadazzled) reported

    @EE F4F? 🥺 been a loyal customer for many years now 🙃 6?

  • Sillytees Mike Bealing (@Sillytees) reported

    Winners of the Richard Branson Awards for Shite Customer Services are @bt_uk and @EE Phone ends contract,#BT say I now have to be with #EE. BT fail to send PAC. Chased it up next day. EE tell me it will take 6 (SIX) DAYS & would I mind being on a temp no. til then? WHAT A JOKE

  • yasminakhtar11 Yasmin akhtar (@yasminakhtar11) reported

    @EE I'm unable to send text messages it keeps saying its failed it loses signal and I can't receive incoming calls

  • marciomilk MarcioMILK (@marciomilk) reported

    @EE my eSim issue wasn’t sorted. I tried the chat and and phone customer service. It’s shocking bad customer service. 0/10.

  • wilky66 NID (@wilky66) reported

    @EE This is now 3 days of contact with EE and I’m still not any closer to sorting it out are you dealing with me or someone else because this taking too long between responses we cannot phone you now because it’s asking us to use *611 can I escalate this now as a complaint !

  • steveeddiecross Steve Cross (@steveeddiecross) reported

    @jambags @borofergie @EE Exactly same here…. Don’t bother with online chat help, you need to spend an hour plus with them on the phone to get it sorted….

  • SarahLSmith1980 Sarah Smith (@SarahLSmith1980) reported

    @EE please answer my DMs… I have been waiting for a call back since 3.45pm on Sunday!!! Please ensure Iam not waiting the 5 days that I had to wait for the last call back! APPALLING SERVICE

  • hoegrammer Lan Ngo (@hoegrammer) reported

    @EE your app makes people login and set up pin again every time the Message button in Help is clicked.