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EE Outage Report in Harpenden, Hertfordshire, England

Why is my EE service not working?

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The latest reports from users having issues in Harpenden come from postal codes AL5 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Harpenden, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Harpenden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Harpenden, England

The most recent EE outage reports came from the following cities: Luton, Dunstable, Barnet, Enfield Town, Welwyn, Hemel Hempstead, Welwyn Garden City, Stevenage, Watford, Bushey, Harpenden, Hertford, Hitchin, Letchworth Garden City, and Potters Bar.

CityProblem TypeReport Time
Luton Internet 1 day ago
Dunstable Wi-fi 3 days ago
Barnet Wi-fi 3 days ago
Enfield Town Internet 3 days ago
Welwyn Wi-fi 4 days ago
Barnet Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Harpenden, England

Latest outage, problems and issue reports in Harpenden and nearby locations:

  • dazzgedd73
    dazz ii am (@dazzgedd73) reported from London Colney, England

    Still no signal in SM6 @EE day 3

  • AdamDechanel
    Adam Dechanel (@AdamDechanel) reported from London Colney, England

    @IsItNealCaffrey @EE @HPWizardsUnite @Samsung @NianticLabs @WarnerBrosUK Not yet. I keep getting an error to check my signal or WiFi... Done both. No joy... No reply from any dev or provider yet.

  • davidmoritz
    David Moritz (@davidmoritz) reported from St Albans, England

    Your stores are really pushing online @ee “Never do it online or over the phone. Things usually go wrong. Always do it in store”

  • ashleyrandell82
    Ashley (@ashleyrandell82) reported from Luton, England

    @EE 17 days since ordered the iPhone 11 pro was 1 day dispatch that turned to 7 but no emails or contact of any delay have had two returns envelopes sent if I had traded in I would of been without a phone for nearly 3 weeks 😩 not the best service when I’ve been with you for 10y+

  • Rikkilawton
    Rikki Lawton (@Rikkilawton) reported from Borehamwood, England

    @TalkTalk Thanks but no thanks. I’ve just spoken with cancellations and decided to leave and go with @EE who have guaranteed me service. So incredibly disappointed with @TalkTalk

  • chris_dolan
    Chris Dolan (@chris_dolan) reported from London Colney, England

    Shocking service from @EE & @DPD_UK. Absolute amateur hour.

  • amawson
    Andrew Mawson (@amawson) reported from Brookmans Park, England

    @EE Up the bandwidth to high congestion areas. I'm not up for workarounds just because you are not delivering the service I am paying for...... Seems to me you guys and BT your owners are let off the bandwidth hook too often

  • Llew2009
    R Adams-Constantine (@Llew2009) reported from Barnet, England

    @EE thanks for the response- received this text in Larnaca. Cyprus is Cyprus- not Turkey. Hope you can fix this.

  • tanzanitebluee
    aneuropa (@tanzanitebluee) reported from Barnet, England

    @EE is there something wrong with your app it’s not working

  • Mazipita
    Mazi Pita®️ 🇳🇬🇬🇧 (@Mazipita) reported from Borehamwood, England

    @EE Hi, this issue has been resolved. I had to get a new SIM card

  • StevensonEileen
    Eileen Stevenson (@StevensonEileen) reported from Barnet, England

    @EE I am fed up with broadband I get this message every day & paying 4 no service MyPlace updateJust to let you know, we have a problem near Hendon which may be affecting service in the area Everything should be back to normal within 10 hours. We will continue to keep you updated

  • philmonkey
    Phil Rogers (@philmonkey) reported from London Colney, England

    @EE Using hotspot on my iPhone XS - but exhibiting the same SSL problems I’ve been moaning about on here for the past few weeks - that said the laptop reveals more detail to the error

  • StevensonEileen
    Eileen Stevenson (@StevensonEileen) reported from Barnet, England

    @EE I want to change my provider. @EE is so bad I’m paying and recently it’s always failing Fed up

  • Charis_Ath
    C. Athanasopoulos (@Charis_Ath) reported from Watford, England

    @ee worst customer service ever! Your corporate call centre team - especially Shawn and Rachel - need serious training on customer service skills!! @marcallera @kinjanes

  • Tay_hastings9
    🇯🇲 (@Tay_hastings9) reported from Barnet, England

    @EE Red 64gb... I was told it’s out for delivery yesterday.. then was told it had never even been despatched. Told I’d get a text with delivery time this morning and I’ve received nothing

  • qasimo7
    MoQasim (@qasimo7) reported from London Colney, England

    @EE terrible signal!!! Unreliable incompetent rubbish.

  • m25dave
    M25 DAVE (@m25dave) reported from Sandridge, England

    @EE Dear ee. I have lost count of the amount of times service has been interrupted this summer AL4 area. Kindly sort it or loose a loyal customer

  • sharie76
    sharon rennie (@sharie76) reported from Barton-le-Clay, England

    @EE My friend didn’t take a new contract he looked online at 3rd party he phoned up and asked could you match it and you did hence my comment it’s a shame you treat customers differently. I did the same and was told no.

  • Mazipita
    Mazi Pita®️ 🇳🇬🇬🇧 (@Mazipita) reported from Borehamwood, England

    @EE I have tried these but still not working. Still says SIM not provisioned for voice call

  • MAsgharButt2
    Muhammed Butt (@MAsgharButt2) reported from Barnet, England

    I completely sympathise with you. Have had issues with @EE and the stock answer was you have to wait. Not good enough.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • fi_leyland
    Fi_leyland (@fi_leyland) reported

    @EE you promote Samsung products but the customer service I’ve received from @samsung and @yodel has been terrible. I’ve never received my promotional product promised with my Samsung galaxy s21 and 2 year contract, as promised. Please help me? Regretting my purchase from you.

  • jamesboag
    jamesboag (@jamesboag) reported

    @EE Yes they even provide a link to upgrade but when i press it I get the same page, we're working on a problem page I cannot use the phone to order as I end up with your top of the range unsuitable contract (due to my memory issues ) and no doubt your bonus scheme

  • fi_leyland
    Fi_leyland (@fi_leyland) reported

    @EE I’ve been fobbed off constantly from both company’s, I’ve wasted so much time chasing with zero effort or responsibility taken from anyone. I’ve had all the stress and feel like I’m the one having a terrible experience for their mistakes and poor customer service :(

  • Robbo_87_
    Robbo (@Robbo_87_) reported

    @EE Hi, since moving in to my new property I struggle for signal in my house, constantly on one bar. The signal checker is reporting it should be ok. Can this be looked into ?

  • fi_leyland
    Fi_leyland (@fi_leyland) reported

    @EE I applied for the product, @YodelOnline lost the parcel, I filled in a disclaimer form but @SamsungUk refuse to process it. This is after I’ve spent weeks webchatting and emailing both companies to resolve the issue, I’ve had zero support with this from either parties.

  • jharrisanim
    Jonathan Harris (@jharrisanim) reported

    @EE I'm looking to cancel because I have moved and have signed up with another provider at my new home. I'm aware I'm generally meant to give 30 days notice of this but it slipped my mind as I had a lot to deal with leading up to the move.

  • DogMooster
    Infinate Mooster Dog (@DogMooster) reported

    @stargateheaven @BailleyLouise @EE That's wrong. That's what was the issue with mine.

  • MatthewROP
    Matthew Jones (@MatthewROP) reported

    @garethwynhughes @EE M8ne has been horrendous the last week. Keep having text messages about the Llynipia mast. Surely we can claim some kind of compensation for paying hefty monthly bills and not getting the desired service.

  • bigbrolo
    Bradley Whitmore (@bigbrolo) reported

    @EE signal and Connectivity has been poor lately. Not to mention the cost of new contracts. Upgrades are ridiculous with them... @O2 what you got for me? think it might be time I return to you.

  • didiakinyi
    Diana Akinyi Otieno (@didiakinyi) reported

    @EE *WARNING* stay away from EE they have the most atrocious customer experience ull ever hav. Don't waste ur hard earned money on MISSOLD products DO NOT TRUST THEM