EE outages and service status in Harpenden, England

Problems in the last 24 hours in Harpenden, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Harpenden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Harpenden, England

The most recent EE outage reports came from the following cities: Luton, Hitchin, Potters Bar, Barnet, Welwyn, Letchworth Garden City, Welwyn Garden City, Amersham, Dunstable, Stevenage, Knebworth, and Enfield Town.

City	Problem Type	Report Time
Luton	Phone	5 days ago
Hitchin	Internet	5 days ago
Potters Bar	Wi-fi	5 days ago
Luton	Wi-fi	6 days ago
Barnet	Phone	6 days ago
Welwyn	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Harpenden, England

Latest outage, problems and issue reports in Harpenden and nearby locations:

• 
  Lynn Beattie (@MrsMummypennyUK) reported 6 minutes ago from Knebworth, England

  @EE i can add an extra to my account for free, but how hard do you make it to set it up!! Ive ticked BT sport as my add on in my account. But nothing text wise has appeared. This is not a customer friendly experience.

• 
  🇯🇲 (@Tay_hastings9) reported 7 minutes ago from Barnet, England

  @EE Red 64gb... I was told it’s out for delivery yesterday.. then was told it had never even been despatched. Told I’d get a text with delivery time this morning and I’ve received nothing

• 
  Gary Green (@GaryGreen28) reported 12 minutes ago from Potters Bar, England

  @EE Good evening,i upgraded my contract on sat eve, new phone was told via mail to ring 0800 0790531,due to some minor details b4 the new mob is despatched, 5-5hours later u cant get through as always busy.. Why ask a customer to ring in when u know the lines are soo busy?

• 
  Natasha Shepherd ♡ (@NatashaVivienS) reported 12 minutes ago from Luton, England

  @EE having issues. Tv states I have no internet connection and my WiFi isn’t working. #help

• 
  Lynn Beattie (@MrsMummypennyUK) reported 13 minutes ago from Knebworth, England

  @_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!

• 
  Liz Didn’t Like People Anyway (@lizcoombes) reported 14 minutes ago from Chalton, England

  Chatting to @EE online about my contract and I think they’ve disconnected the chat. Considering I was explaining I could getting better value elsewhere, I’m now thinking the treatment would improve too. I’ve been a customer for 24yrs. Shocking.

• 
  Georgia Couch (@georgia_couch) reported 14 minutes ago from Luton, England

  @EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?

• 
  【A】【l】【i】【s】【t】【a】【i】【r】 【B】【u】【r】【n】【s】 (@gashead) reported 14 minutes ago from Hatfield, England

  @EE I tried to check my coverage but no signal at Hadley Wood.

• 
  Richard Moore (@SwazzyGamer) reported 17 minutes ago from London Colney, England

  @EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks

• 
  pavlin yankov (@paulondon666) reported 26 minutes ago from London Colney, England

  @EE Why are you not responding anymore to calls and emails about customer service or returns ? Its a third day I am calling for hours.

• 
  David ☮ (@Trantum_UK) reported 31 minutes ago from Luton, England

  Funny how @EE network has been shit since they launched 5g 🙄

• 
  Sebastian Garner (@sebgarner) reported 35 minutes ago from Hatfield, England

  @EE as most places are open except for EE. It’s a bloody joke that your customers can’t speak to someone on the phone when you do a live chat they can’t help you so please explain if that is a way to run a business.

• 
  Charlie Tebbs 🙋‍♂️ (@Chazacox) reported 36 minutes ago from Barnet, England

  Great service from @EE over the last couple of days. Matched a cheaper offer for my upgrade with no hastle. Buzzing.

• 
  Karen Bull (@karenbull2301) reported 38 minutes ago from Shenley, England

  @EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!

• 
  Ashley (@ashleyrandell82) reported 39 minutes ago from Luton, England

  @EE I have a iPhone 14 pro max on order I couldn’t order via app or online to use student or blue card I’ve been loyal for 14 years same number. But being called mate & not adding the discount to say cancel and order again the phones backlogged for over a month can somebody help

• 
  Stephen Elms (@sjelms) reported 43 minutes ago from Baldock, England

  @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

• 
  Henry Churchill (@mrmrwacky) reported 45 minutes ago from Radlett, England

  @EE send you customer survarys saying how well did we answer your questions but dont actually answer the question you ask lol

• 
  Mazi Pita®️ 🇳🇬🇬🇧 (@Mazipita) reported 48 minutes ago from Borehamwood, England

  @EE Hi, this issue has been resolved. I had to get a new SIM card

• 
  Chloe Driver (@Chloe_Driver) reported 51 minutes ago from Borehamwood, England

  Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice

• 
  KB🇬🇧🇮🇪 (@vodkachamp) reported 57 minutes ago from Hemel Hempstead, England

  @EE been trying to sort out adding numbers to my new account for no less than 2 months now, with no success. Absolute unprofessional and rude customer service advisors who said they would transfer me to supervisor and then hung up! Sorry if I’m annoyed but I am paying you!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  martin stubbs (@martinstubbs24) reported 4 minutes ago

  @jdklfc @EE Just leave EE. I joined 1pmobile you can use your data for free in eu countries. No difference because they use ee network

• 
  DML (@DMLYONDER) reported 4 minutes ago

  @EE Ee have elderly customers they fail to fix their phone lines and internet with 30 days put vulnerable customers at risk, fail to keep their customers informed of repair dates and times, and BT totally ignore customers, and don’t value when you been with them 20 plus years

• 
  anthony ricketts (@ajricketts82) reported 4 minutes ago

  @EE absolutely terrible. 4 out of the last 7 days our internet has dropped out. Shocking service

• 
  Irene 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Hallmork) reported 12 minutes ago

  @EE @nickduval My mum doesn't have a driving license and she has no intension of going on a plane anywhere. So I guess she will never have a EE contract either.

• 
  PushbackUK (@PimPGA) reported 12 minutes ago

  Hey @EE, this is now the 4th time in 2 weeks that my internet connection went out. I use my own router so I am assuming that you're doing something to make it fail. I pay for internet, not for your router, so stop pulling this ****.

• 
  𝐀𝐃𝐙 (@ad_moran4) reported 14 minutes ago

  @EE can you please tell me why I’ve had Nigerian scammers calling me directly through your X account and harassing me. You need to check your support team account because it’s been hacked , they wanted my WhatsApp details.

• 
  Some UK Tesla Guy (@SomeUKTeslaGuy) reported 16 minutes ago

  So today's customer service issue is a really unpleasant experience with @EE. I have 'Mobile Broadband' with them and, whilst on holiday, a fault seemed to occur. So I called up, got passed around, talked to 3 different people. After passing security with the first two, I still eventually got asked for a password which I was pretty sure I'd never set and, after two attempts, I was told that's it - I had to go into an EE store with the device and my passport. So I go in, and it's a billing problem. They'd sent a message to the device's phone number (which is never used, as it's a home broadband router), I'd had no email or other warning. Sure enough, the helpful store guy said, there's often no password but the system asks for one anyway. So I got a payment missed charge (lots of stuff in and out - I had missed something) and had to drive an hour round trip and pay parking to get someone who knew what they were talking about. Bloody ridiculous.

• 
  DML (@DMLYONDER) reported 20 minutes ago

  @EE you fixed it and withing serval hours its down again EE are a disgrace I want my contract termianted for breach of contract people please dont sign up to EE they lie to you and blame people and just want your money for a **** service

• 
  JD🇬🇧 (@littlemissj74) reported 22 minutes ago

  @EE They said they cannot help as I don't have access to the settings on the phone. Because it is a new bloody phone and I can't set up with out the working SIM!

• 
  Lennox Richardson (@lennyrfc) reported 31 minutes ago

  @EE Why is my 5G & phone signal so consistently awful in the SE. I got a better reception in the Amazon Rainforest when away with work than I do in 🇬🇧