EE outages and service status in Harpenden, England

Problems in the last 24 hours in Harpenden, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Harpenden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Harpenden, England

The most recent EE outage reports came from the following cities: Luton, Knebworth, Enfield Town, Barnet, Dunstable, Welwyn, Hemel Hempstead, Welwyn Garden City, Stevenage, Watford, Bushey, Harpenden, Hertford, Hitchin, and Letchworth Garden City.

City	Problem Type	Report Time
Luton	Internet	3 days ago
Knebworth	Internet	4 days ago
Enfield Town	Phone	5 days ago
Barnet	Total Blackout	7 days ago
Barnet	Internet	8 days ago
Luton	E-mail	12 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Harpenden, England

Latest outage, problems and issue reports in Harpenden and nearby locations:

• 
  Lynn Beattie (@MrsMummypennyUK) reported 46 seconds ago from Knebworth, England

  @_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!

• 
  Alex 🇬🇧 🇩🇪 (@GreyWolfDesignz) reported 2 minutes ago from Luton, England

  @EE Regards query from earlier, just spoke to your colleagues from PAYG Customer Service and everything is sorted 👍

• 
  Liz Didn’t Like People Anyway (@lizcoombes) reported 2 minutes ago from Chalton, England

  Chatting to @EE online about my contract and I think they’ve disconnected the chat. Considering I was explaining I could getting better value elsewhere, I’m now thinking the treatment would improve too. I’ve been a customer for 24yrs. Shocking.

• 
  David Moritz (@davidmoritz) reported 12 minutes ago from St Albans, England

  Your stores are really pushing online @ee “Never do it online or over the phone. Things usually go wrong. Always do it in store”

• 
  C. Athanasopoulos (@Charis_Ath) reported 14 minutes ago from Watford, England

  @ee worst customer service ever! Your corporate call centre team - especially Shawn and Rachel - need serious training on customer service skills!! @marcallera @kinjanes

• 
  Natalie Burgham (@NatBurgham) reported 18 minutes ago from Hatfield, England

  @EE still having problems making & receiving calls in AL9 area

• 
  Tonya 🦋🍓 (@ton_87L) reported 21 minutes ago from Barnet, England

  Quite disgusting that @EE had planned works on signal in my area till 16th September and not one person from a telecommunications company has bothered to let me know or communicate this to me. What a **** up. Embarrassing.

• 
  Richard Moore (@SwazzyGamer) reported 26 minutes ago from London Colney, England

  @EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks

• 
  pavlin yankov (@paulondon666) reported 28 minutes ago from London Colney, England

  @EE Why are you not responding anymore to calls and emails about customer service or returns ? Its a third day I am calling for hours.

• 
  KB🇬🇧🇮🇪 (@vodkachamp) reported 32 minutes ago from Hemel Hempstead, England

  @EE been trying to sort out adding numbers to my new account for no less than 2 months now, with no success. Absolute unprofessional and rude customer service advisors who said they would transfer me to supervisor and then hung up! Sorry if I’m annoyed but I am paying you!

• 
  Gary Green (@GaryGreen28) reported 32 minutes ago from Potters Bar, England

  @EE Good evening,i upgraded my contract on sat eve, new phone was told via mail to ring 0800 0790531,due to some minor details b4 the new mob is despatched, 5-5hours later u cant get through as always busy.. Why ask a customer to ring in when u know the lines are soo busy?

• 
  Georgia Couch (@georgia_couch) reported 34 minutes ago from Luton, England

  @EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?

• 
  Ari Gork (@arigork) reported 39 minutes ago from Barnet, England

  @EE Hey guys. No signal in NW4. Wifi calling is working - thank goodness. Have rebooted phone with no change.

• 
  pavlin yankov (@paulondon666) reported 46 minutes ago from London Colney, England

  @EE Why are you not responding anymore to calls and emails about customer service or returns ? Its a third day I am calling for hours.

• 
  aneuropa (@tanzanitebluee) reported 48 minutes ago from Barnet, England

  @EE is there something wrong with your app it’s not working

• 
  Sergio (@SergioMallardo) reported 50 minutes ago from St Albans, England

  @MarcAllera @Qualcomm_EU @EE That’s all great Marc but if it takes your team weeks to fix a broken mast then it’s all a bit of waste of time, isn’t it? Half of St Albans has been without decent service since before Easter and your team can’t tell us when it’s going to be fixed

• 
  aaron. (@HarunTulunay) reported 52 minutes ago from London Colney, England

  @EE we chatted last week and you said someone would call me. I haven't received any calls about signal box. Great service...

• 
  Natasha Shepherd ♡ (@NatashaVivienS) reported 55 minutes ago from Luton, England

  @EE are you having issues with connecting people with their WiFi. I work for the NHS and I am working from home. My WiFi has connected to my laptop fine this morning now it states there is no internet however it’s working for my partner and my phone. Please advise.

• 
  Rikki Lawton (@Rikkilawton) reported 56 minutes ago from Borehamwood, England

  @TalkTalk Thanks but no thanks. I’ve just spoken with cancellations and decided to leave and go with @EE who have guaranteed me service. So incredibly disappointed with @TalkTalk

• 
  Bikey McBikeface. (@harpbikespa) reported 60 minutes ago from Harpenden, England

  @EE intermittent no service for 2 months in Harpenden. No service now for 3 days. Customers can’t get me. #ee what’s going on. You arnt even answering DM.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ggg (@LeiSnoby) reported 6 minutes ago

  @EE I'm trying to log a severe mis-selling complaint (breach of Ofcom rules). Your website is blocking me, and your Twitter DM bot is stuck in a loop ignoring my requests for a human agent. Please get a REAL PERSON to check my DMs immediately!

• 
  AnnunciationSean (@LasallianSean) reported 9 minutes ago

  @EE Sorry, are you suggesting that the issue was that I didn't wait long enough on hold and that I should do the same thing again?

• 
  Mark H (@markybhoy1973) reported 9 minutes ago

  @EE a lot of my apps have stopped working saying they can't be used in this country. I don't use a VPN. Is there a known issue with the network

• 
  Reza Mohammady (@RezaMohammady_M) reported 10 minutes ago

  @EE Why are you not answering now ? Or this is just a bot to keep people busy? I want to know why I will be charged for the device I have already paid, including interest cause you have put that on a contract which you sent me a letter too late to cancel ?

• 
  Colin Bassett (@SkyAtNight0000) reported 11 minutes ago

  @EE How is this a marketing preference? How did i ever agree to receive notifications for mailbox messages every 15 minutes when I have never had a text message ever. It's a constant nuisance call which are unlawful. Stop them now! If I call i will just cancel & close my account.

• 
  David Elliott (@DJE1007) reported 14 minutes ago

  @EE Hi, I am a new broadband customer & am trying to link it to your app. It keeps asking me for an account number which I can’t find, don’t seem to have an email with it on. How can I find out my account number? Thanks

• 
  Will Hutt (@willhutt92) reported 17 minutes ago

  Just had an abysmal call with @EE customer service - absolutely terrible, I want someone to listen to the call of the handler who I just spoke to as they are about to lose a customer!

• 
  ItzCyberCell (@ItzCyberCell) reported 18 minutes ago

  A bit of context to my previous posts. I have been a loyal @EE customer for over 3 years. I pay £96.99/m for Sports & Entertainment & 900Mbps internet. I also pay for @tntsports through EE which is now part of HBO Max. If I am paying over £100/m I shouldn't be forced to watch ads

• 
  Stephen Allen (@JesusLuvsYooh) reported 19 minutes ago

  @EE Hi, your website seems broken this week, for users that have logged in. Im also getting a "BLOCKED" message now too after trying to navigate around, is this a situation you are aware of and are in process of fixing? Thanks!

• 
  Alan Roberts (@AlanRob68902430) reported 21 minutes ago

  @EE Immediate effect , she has now rang a 3rd time saying she cannot escalate it due to the outstanding balance and this should be escalated today there was no outstanding balance ill go via ofcom, I've now had a text saying complaint closed DISGUSTING customer service