EE Outage Report in Harpenden, Hertfordshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Harpenden, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Harpenden, Hertfordshire, England
The most recent EE outage reports came from the following cities: London, Welwyn, Luton, Barnet, Potters Bar, Hatfield, Baldock, Watford, Letchworth Garden City, Borehamwood, Abbots Langley, Stevenage, Amersham, Enfield Town and Hitchin.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Harpenden, England
Latest outage, problems and issue reports in Harpenden and nearby locations:
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Stuart Alexander
(@Stuart_Gemini) reported
from
Pirton, England
@EE your business support is just shy of non existent!
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
Great service EE! My new phone that was supposed to arrive yesterday I have just been notified by text that it’s coming tomorrow. Not even a phone call to apologise or ask if this is convienient? @EE #badcustomerservice #CustomerExperience
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
On hold with EE for the third day in a row, catalogue of errors continues. I’d have better luck contacting the Kremlin than EE! @EE #badcustomerservice
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
Shoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.
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Mark Johnson
(@kingdaddy_pants) reported
from
Watford, England
@EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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Ashley Chaplin
(@AshleyChaplin99) reported
from
Potters Bar, England
I have ended up as a result of being ripped off by @EE , with a serious piece of junk, @Huawei tablet. Cannot believe how bad it is.
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Karen Bull
(@karenbull2301) reported
from
Shenley, England
@EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Richard Moore
(@SwazzyGamer) reported
from
London Colney, England
@EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
@EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee
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Georgia Couch
(@georgia_couch) reported
from
Luton, England
@EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?
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maureen jones
(@MawsJ) reported
from
Hemel Hempstead, England
@EE Having serious problems regarding Ee internet to contact up to thinking changing supplier. Q
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Richards
(@GregRic61442632) reported
@Steph35419631 @O2 @EE I wouldn't bother, EE is shockingly bad at the moment. Just do a search on social media it will confirm it all and today they slammed there customers with a 14.4% plus 3.9% price increase.
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Clive C
(@Clive_C) reported
@EE I’m on the train from Birmingham to London trying to get to my dad who has died suddenly support his partner. Trying to inform family and the phone signal is complete garbage. What the hell are you spending our money on. Why is GSM and edge even a thing on this route ?!
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BLT
(@bryanth0mpson) reported
from
Glasgow, Scotland
Sad to have been charged a contract cancellation fee by @EE I thought that since I’ve been a customer since 1999 they might have let it slide 😞
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Éireann McRandal
(@eireann_mcr) reported
@VodafoneUK @EE @VodafoneGroup has the worst online customer service I have ever experienced! Do not sign up to them, they make it impossible to leave or resolve issues 😡
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Setu Desai
(@setu9760) reported
@EE trying to register my wife's mobile for "my ee" account however not receiving any registration verification email and the page keeps asking to enter new captcha code. Are there any problems with the registration system?
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Matt Black
(@DJ_Matt_Black) reported
@ee Its an absolute disgrace and a real kick in the teeth to loyal customers who have decided to stick with you despite the current problems with the costs of living
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Jamie Leonard
(@jamie__leonard) reported
Once again @EE you have an app and online login that are unable to allow me to manage data, my account and so on. This isn't an isolated occurrence, it's becoming more and more regular. A poor customer experience due to shabby back end management.
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Nick
(@NickJ211) reported
@EE hello. Is it possible to raise an issue with home broadband via email or ticket. I am unable to speak on the phone.
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Here2watch
(@Here2watch2) reported
@EE So rather than use some or the huge profits you've posted these past couple of years for the investments, you're upping your customer charges so we have to pay for it???
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Jim Snape
(@JimSnape1) reported
So @EE charged me £181 to canx a contract early, then sent a letter notifying price change, which would've let me canx without charge. Convenient that... Doesn't seem a fair way to treat customers @financialombuds @TheFCA