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EE Outage Report in Harpenden, Hertfordshire, England

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The latest reports from users having issues in Harpenden come from postal codes AL5.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Harpenden, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Harpenden, Hertfordshire, England 12/11/2025 09:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Harpenden, Hertfordshire, England

The most recent EE outage reports came from the following cities: London, Berkhamsted, Bushey, Amersham, Barnet, Dunstable, Luton, Hertford, Enfield Town, Harpenden, St Albans, Hertfordshire, Chesham, Welwyn and Hemel Hempstead.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Harpenden, England

Latest outage, problems and issue reports in Harpenden and nearby locations:

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from London Colney, England

    @EE #5G #network Same unreliable useless EE 5G service. I am in London West End and calls keep dropping, internet slow. Phone showing 3G signal. 4G was better. EE network service is going backwards. 👎🏻

  • AndyAndysmorgan Andy Morgan (@AndyAndysmorgan) reported from Welwyn Garden City, England

    @mouthwaite @EE Unfortunately I'm having the same issues with O2, signal drops out in an area where I should get minimum 4g, they constantly double bill me, one for a number I've never had

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • paulondon666 pavlin yankov (@paulondon666) reported from London Colney, England

    @EE Why are you not responding anymore to calls and emails about customer service or returns ? Its a third day I am calling for hours.

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from London Colney, England

    @EE #5G In central London and usual dropped calls again from EE 5G. Had four dropped calls and internet poor. Useless!

  • paulondon666 pavlin yankov (@paulondon666) reported from London Colney, England

    @EE Why are you not responding anymore to calls and emails about customer service or returns ? Its a third day I am calling for hours.

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @EE Unable to login to the IOS app over the last few days. Removed and reinstalled with no luck. Any known issues?

  • paulondon666 pavlin yankov (@paulondon666) reported from London Colney, England

    @EE Help

  • denise_salinger Denise Salinger (@denise_salinger) reported from Barnet, England

    @EE I have always had good service over the years but over the past year I’m lucky if I get 2 bars network. Kindly explain

  • GPCamies Gareth (@GPCamies) reported from Watford, England

    @mouthwaite @EE Unfortunately EE are not the only mobile network that fall short of their customer service. Vodafone are just as bad, and frankly we shouldn't stand for it. They can sign people up for their network quick enough but when it comes to customer care. Well who cares it seems!.

  • SeanBow3 Séan Bowe Videos 🏁✈ (@SeanBow3) reported from Barnet, England

    @EE hi, can you please help my try and fix the issue I am having which is preventing me from connecting to the EE Underground Wi-Fi network?

  • KateGarlick Kate Garlick (@KateGarlick) reported from Hertfordshire, England

    @EE Hello. Are you having system outage in Stevenage? We are struggling to get the business WiFi working.

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @EE Hey guys. No signal in NW4. Wifi calling is working - thank goodness. Have rebooted phone with no change.

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from London Colney, England

    @EE #5G #network EE has terrible 5G in London West End. Using my phone today in Covent Garden and it constantly drops calls. Internet is very slow. Had 4G and it was so much better. EE has deteriorated. Problems with EE 5G since I upgraded months ago.

  • paulondon666 pavlin yankov (@paulondon666) reported from London Colney, England

    @EE Why are you not responding anymore to calls and emails about customer service or returns ? Its a third day I am calling for hours.

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from London Colney, England

    @EE beware of EE customer service offering “better” deals over the phone. They will lie to you and you could end up with a tariff you didn’t want. #mobile #cellular

  • Mutsa8 Mutsa Magadah 🆗 (@Mutsa8) reported from Dunstable, England

    @EE oi why when connected to your WiFi do my apps say not supported in this country. Fix up!

  • NubiBlue ((ALMOST)) Always Positive ⬛ 💙➕ (@NubiBlue) reported from Barnet, England

    @GemJars1878 @EE Been told that, but I'm on Virgin, which is terrible as well.

  • harpbikespa Bikey McBikeface. (@harpbikespa) reported from Harpenden, England

    @EE intermittent no service for 2 months in Harpenden. No service now for 3 days. Customers can’t get me. #ee what’s going on. You arnt even answering DM.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Top2Bottomltd Top 2 Bottom Ltd (@Top2Bottomltd) reported

    @EE how the hell do you speak with a person, need some info on changing a plan but can’t find it anywhere. Rubbish signal and for me a rubbish network 🥲🥲

  • C4reFree1905 CareFree1905 (@C4reFree1905) reported

    @EE hi can you return a phone under contract within the 14 day cooling off period if the box seal is broken? Thanks

  • notelkz Matt // elkz 🕹️ (@notelkz) reported

    @EE I am in need of urgent support, still waiting for a reply via DM.

  • Lois8990 Lois (@Lois8990) reported

    @EE customer service is a joke 🤬🤬🤬

  • eclairee eclairee (@eclairee) reported

    @EE please advise how we raise a data breach complaint - it appears you have passed our data to a delay collection agency in error after a series of your errors and you refuse to contact us in a timely fashion to help us resolve

  • tlj1974 Tara Johnston (@tlj1974) reported

    @EE It appears that I'll be saying goodbye after 23 years (and more - previously Orange) as a loyal customer as you can't match another providers monthly quote and benefits. Such a shame that customer loyalty now means nothing.

  • AndyAndAngelic1 Andy And Angelica Rice (@AndyAndAngelic1) reported

    @EE We shouldn't, as customer, have to find a way to navigate your systems to get something you are clearing advertising. The person who owns and pay this account does not really do things like this online, he will prefer the phone call.

  • mepodman podman (@mepodman) reported

    @EE I get that 5g phones fall back to 4g if there's no 5g signal, if the 5g is present but weak why do phones still hang onto the 5g and not fall back. Iphone13 and Pixel 6 have the same issue. Can a threshold be set to fallback 4g at?

  • ShireenNaidoo13 Shireen Naidoo (@ShireenNaidoo13) reported

    @EE my phone has no signal since 9.30am is there a network issue

  • spasypaddy Daniel (@spasypaddy) reported

    @EE The store was never open. A sign on the door would have been the minimum I'd expect if the store needed to close unexpectedly. And it had nothing. The nearest is Oxford Street. I too can Google on your website. Where's my refund for travel and time?