EE Outage Report in Harpenden, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Harpenden, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at EE
EE is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (32%)
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Total Blackout (11%)
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Wi-fi (11%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Harpenden, Hertfordshire, England
The most recent EE outage reports came from the following cities: London, Bushey, Luton, Enfield Town, Stevenage, Radlett, Watford, St Albans, Hatfield, Hitchin, Borehamwood, Welwyn Garden City, Letchworth Garden City, Potters Bar and Chesham.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Wi-fi | ||
Phone | ||
Wi-fi | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Harpenden, England
Latest outage, problems and issue reports in Harpenden and nearby locations:
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Rory McCarron (@CyclingLawLDN) reported from London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Stanley Motown (@stanleymotown) reported from London, England
How do @sky and @EE both claim to be network of the year?
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Alex 🇬🇧 🇩🇪 (@GreyWolfDesignz) reported from Barnet, England
@EE Are you guys blocking @BTP 61016 as trying to report a issue and it reports error 28
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Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England
Shoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.
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Markus Mühlberger (@mmuehlberger) reported from London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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Stuart (@Robe0s) reported from London Colney, England
@EE so your store won’t issue me with a SIM card as my passport is out of date - no passports are being issued due to the pandemic! Surely you could help in these unusual times
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Alex 🇬🇧 🇩🇪 (@GreyWolfDesignz) reported from Luton, England
@EE Yup, no problems with other numbers as just checked
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KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England
Great service EE! My new phone that was supposed to arrive yesterday I have just been notified by text that it’s coming tomorrow. Not even a phone call to apologise or ask if this is convienient? @EE #badcustomerservice #CustomerExperience
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maureen jones (@MawsJ) reported from Hemel Hempstead, England
@EE Having serious problems regarding Ee internet to contact up to thinking changing supplier. Q
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Rory McCarron (@CyclingLawLDN) reported from London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Bikey McBikeface. (@harpbikespa) reported from Harpenden, England
@EE no service for over a week ? I have DM you. 😡
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Kevin Newman (@KevinWNewman) reported from London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Stephen Elms (@sjelms) reported from Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Yusif Ali (@yusif0ali) reported from London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England
On hold with EE for the third day in a row, catalogue of errors continues. I’d have better luck contacting the Kremlin than EE! @EE #badcustomerservice
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Sergio (@SergioMallardo) reported from St Albans, England
@EE Any issues in AL1 St Albans? Only have 1 bar all of a sudden and no internet. Have restarted etc
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Markus Mühlberger (@mmuehlberger) reported from London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Mark Johnson (@kingdaddy_pants) reported from Watford, England
@EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping
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GraemeT (@75Snapper) reported from London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Alex 🇬🇧 🇩🇪 (@GreyWolfDesignz) reported from Luton, England
@EE Regards query from earlier, just spoke to your colleagues from PAYG Customer Service and everything is sorted 👍
EE Issues Reports
Latest outage, problems and issue reports in social media:
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David Preston (@Crazy_DavidP) reported
@EE How am I doing, well, I have to wait for anew sim and your Exec team tried to shut me up with a £80 close the complaint. Hell no not this time. If I miss my Housing call, hell will open. Trust me.
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Cornish TeaBell (@CornishTeabell) reported
@EE The problem has resolved itself. It is loading ok now thanks
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E (@erxnjoynes) reported
@EE trying to access my EE to cancel a monthly top up but I can’t access it, when will it be back up and running?
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Charley (@IanCharmi) reported
@EE still waiting for a reply on why I have to pay EE on an EE mobile to text EE about an EE broadband issue. Total rip off.
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Stephanie hornsby (@steephiiee1995) reported
@EE i have no mobile signal or data, yet your signal checker is saying signal is great...
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Adam Walker (@AdamWalker1992) reported
@EE so disappointed with your customer service recently. Myself and my family have been customers with EE for over 20 years and never experienced the issues we’re getting now. Anyone got any advice over the best networks to switch to? #CustomerService #EE
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Nickrf1966 (@nickrf1966) reported
@EE in store today, staff member talking to elderly customer.."..and you need to give me personally a review after purchase...but anything below a 9 or 10 is considered I did a bad job, so I hope you dont think that?". Is that how EE gets good reviews; passive aggressive ? #EE
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cameron searle (@cam_searle) reported
@EE please can someone contact me I have had two complaints closed without anyone contacting me and I was promised a call by a team leader a week ago and I still have not received this appalling customer service
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RickH (@RickHug31749554) reported
@EE Were switching our service from BT supposed to happen on 5th Jan it’s been done early I’m now left with no phone service 200 miles from home ?
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James 🇬🇧 (@ItsJamesPowers) reported
@EE Could you facilitate my deadlock letter via email due to the ongoing #royalmail strikes? The length of time this is taking to resolve is beyond ridiculous and is causing me issues with my wellbeing.