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EE Outage Report in Harpenden, Hertfordshire, England

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The latest reports from users having issues in Harpenden come from postal codes AL5.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Harpenden, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Harpenden, Hertfordshire, England 12/24/2025 21:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Harpenden, Hertfordshire, England

The most recent EE outage reports came from the following cities: Hertford, London, Borehamwood, Barnet, Dunstable, Luton, Berkhamsted, Bushey, Amersham, Enfield Town, Harpenden, St Albans, Hertfordshire, Chesham and Welwyn.

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City Problem Type Report Time
United KingdomHertford Internet
United KingdomLondon Internet
United KingdomBorehamwood Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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EE Issues Reports Near Harpenden, England

Latest outage, problems and issue reports in Harpenden and nearby locations:

  • kingdaddy_pants Mark Johnson (@kingdaddy_pants) reported from Watford, England

    @EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!

  • karenbull2301 Karen Bull (@karenbull2301) reported from Shenley, England

    @EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!

  • vegasuk john armstrong (@vegasuk) reported from Woolmer Green, England

    @EE no broadband in Woolmer Green Knebworth ?? Router keeps flipping between green and yellow flashing lights since 2pm today ! Help

  • sebgarner Sebastian Garner (@sebgarner) reported from Hatfield, England

    @EE as most places are open except for EE. It’s a bloody joke that your customers can’t speak to someone on the phone when you do a live chat they can’t help you so please explain if that is a way to run a business.

  • georgia_couch Georgia Couch (@georgia_couch) reported from Luton, England

    @EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    On hold with EE for the third day in a row, catalogue of errors continues. I’d have better luck contacting the Kremlin than EE! @EE #badcustomerservice

  • ScottWestron Scott Westron (@ScottWestron) reported from London Colney, England

    @EE Not interested in your being sorry for my feelings. Just need help from the telecoms company I’ve loved being with for a decade. I’m not at home. Where I am currently (also not a state secret) is WC2H 7BA

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @ladyjaney75 @virginmedia @ComplainingCow Its terrible isnt it. I still dont have any contact from them. VIRGIN all i need is my landline number so i can set up my @EE Broadband!!!!

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    Great service EE! My new phone that was supposed to arrive yesterday I have just been notified by text that it’s coming tomorrow. Not even a phone call to apologise or ask if this is convienient? @EE #badcustomerservice #CustomerExperience

  • AshleyChaplin99 Ashley Chaplin (@AshleyChaplin99) reported from Potters Bar, England

    I have ended up as a result of being ripped off by @EE , with a serious piece of junk, @Huawei tablet. Cannot believe how bad it is.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • Chloe_Driver Chloe Driver (@Chloe_Driver) reported from Borehamwood, England

    Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • ScottWestron Scott Westron (@ScottWestron) reported from London Colney, England

    @EE I know. I wasn’t looking for advice. It’s not private data and it needn’t be secure - it’s just my damned phone number. Who cares? No. Sodding cheek. Never has a bill been overdue! I just want to speak to someone. You’re a telecoms company - phone me ??!!

  • Stuart_Gemini Stuart Alexander (@Stuart_Gemini) reported from Pirton, England

    @EE your business support is just shy of non existent!

  • Chloe_Driver Chloe Driver (@Chloe_Driver) reported from Borehamwood, England

    @EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • HydrogenEnergy Hydrogen Energy (@HydrogenEnergy) reported

    To be treated like a number excuse the pun, @bt_uk & @ee are a company we would not recommend you use as they aren’t bothered about how they treat their customers, regardless of how much they cost you, shocking customer service be this business or consumer, just avoid!

  • JalinkSarah Sarah Jalink (@JalinkSarah) reported

    @EE @catherinestobbs Please can you respond to my DM from yesterday and 2 tweets from today! I cannot make or receive calls or texts and have no data. PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • MartynSpencer10 Martyn (@MartynSpencer10) reported

    @EE can’t get any internet on my phone ? Please help

  • Fuel_Cells Fuel Cells (@Fuel_Cells) reported

    To be treated like a number excuse the pun, @bt_uk & @ee are a company we would not recommend you use as they aren’t bothered about how they treat their customers, regardless of how much they cost you, shocking customer service be this business or consumer, just avoid!

  • Flexoid Alexis Huddart (@Flexoid) reported

    To be treated like a number excuse the pun, @bt_uk & @ee are a company we would not recommend you use as they aren’t bothered about how they treat their customers, regardless of how much they cost you, shocking customer service be this business or consumer, just avoid!

  • NicolaBullen5 Nicola Bullen (@NicolaBullen5) reported

    @EE what is going on with your deliveries? Ive been waiting since last Wednesday for a delivery and daily I get a text message that says same thing: ‘delayed due to an unexpected issue’ Any suggestions on how I can get this item please??

  • JodanaSandyXx Jodana Sandy (@JodanaSandyXx) reported

    Never go with @EE my service has been down since Sunday and I'm sat here with a broken boiler I can't use my phone to call out merry Xmas to me

  • CustFeedbak Customer Feedback (@CustFeedbak) reported

    I was unable to log into my @facebook account the whole day using my usual password saying incorrect password entered. I reseted it. Same. I changed my connection from @EE (tethering) to another mobile network (tethering). It worked! Facebook and EE don't like each other!!!

  • Rickykhan Note (@Rickykhan) reported

    @nowstaywoke @O2 @EE Same-their customer service has gone way down…

  • catherinestobbs Catherine Stobbs (@catherinestobbs) reported

    @EE Hello! Is there an issue with 4G as I can’t get any data? I thought it had ran out but it refreshed this morning. Thanks!