EE Outage Report in Harpenden, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Harpenden, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at EE
EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Harpenden, Hertfordshire, England
The most recent EE outage reports came from the following cities: London, Hemel Hempstead, New Barnet, Stevenage, Hertford, Dunstable, Letchworth Garden City, Luton, St Albans, Enfield Town, Hatfield, Borehamwood, Barnet, Berkhamsted and Bushey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
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| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Harpenden, England
Latest outage, problems and issue reports in Harpenden and nearby locations:
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Ari Gork
(@arigork) reported
from
Barnet, England
@EE Hey guys. No signal in NW4. Wifi calling is working - thank goodness. Have rebooted phone with no change.
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James Meredith
(@Jamesmeredith) reported
from
London Colney, England
@EE #5G #network Same unreliable useless EE 5G service. I am in London West End and calls keep dropping, internet slow. Phone showing 3G signal. 4G was better. EE network service is going backwards. 👎🏻
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Bikey McBikeface.
(@harpbikespa) reported
from
Harpenden, England
@EE intermittent no service for 2 months in Harpenden. No service now for 3 days. Customers can’t get me. #ee what’s going on. You arnt even answering DM.
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
from
Luton, England
@EE Yup, no problems with other numbers as just checked
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia have the worst customer service I know of... @EE & @SkyHelpTeam are SO much better. I messaged Virgin at 10:30 on Thursday, as a very longstanding customer & waited over an hour for them on the phone before giving up. At 5:30pm Friday, they still have not replied!
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⚒️🎄 Edgware Baubles 🎄 ⚒️
(@KillerHeels_UK) reported
from
Barnet, England
@Jackson93439084 @EE It's a crap ad too. @EE
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pavlin yankov
(@paulondon666) reported
from
London Colney, England
@EE Why are you not responding anymore to calls and emails about customer service or returns ? Its a third day I am calling for hours.
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Peter
(@peter_hollas) reported
from
Stevenage District, England
@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK
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pavlin yankov
(@paulondon666) reported
from
London Colney, England
@EE Why are you not responding anymore to calls and emails about customer service or returns ? Its a third day I am calling for hours.
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Mutsa Magadah 🆗
(@Mutsa8) reported
from
Dunstable, England
@EE oi why when connected to your WiFi do my apps say not supported in this country. Fix up!
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James Meredith
(@Jamesmeredith) reported
from
London Colney, England
@EE beware of EE customer service offering “better” deals over the phone. They will lie to you and you could end up with a tariff you didn’t want. #mobile #cellular
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Gary Green
(@GaryGreen28) reported
from
Potters Bar, England
@EE Good evening,i upgraded my contract on sat eve, new phone was told via mail to ring 0800 0790531,due to some minor details b4 the new mob is despatched, 5-5hours later u cant get through as always busy.. Why ask a customer to ring in when u know the lines are soo busy?
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((ALMOST)) Always Positive ⬛ 💙➕
(@NubiBlue) reported
from
Barnet, England
@GemJars1878 @EE Been told that, but I'm on Virgin, which is terrible as well.
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Ari Gork
(@arigork) reported
from
Barnet, England
@EE Unable to login to the IOS app over the last few days. Removed and reinstalled with no luck. Any known issues?
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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James Meredith
(@Jamesmeredith) reported
from
London Colney, England
@EE #5G #network EE has terrible 5G in London West End. Using my phone today in Covent Garden and it constantly drops calls. Internet is very slow. Had 4G and it was so much better. EE has deteriorated. Problems with EE 5G since I upgraded months ago.
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Ari Gork
(@arigork) reported
from
Barnet, England
@EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?
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pavlin yankov
(@paulondon666) reported
from
London Colney, England
@EE Why are you not responding anymore to calls and emails about customer service or returns ? Its a third day I am calling for hours.
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Sergio
(@SergioMallardo) reported
from
St Albans, England
@EE Any issues in AL1 St Albans? Only have 1 bar all of a sudden and no internet. Have restarted etc
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
from
Luton, England
@EE Regards query from earlier, just spoke to your colleagues from PAYG Customer Service and everything is sorted 👍
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny Clark (@BelfastRoadster@birds.town)
(@belfastroadster) reported
@EE Never mind - panic over. Any reason for that #outage?
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Dean Piper
(@DeanPiper) reported
@EE How can I speak to an actual human who can actually help? These automated services really are the pits. SOS! Maybe slip into my DMs to help?!
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Amy
(@Amyshamblesx) reported
@EE paid for a sim contract for a month. Spoke to an agent in live chat to cancel it after the month is up but it seems like he may have cancelled it now? I’ve paid for the month and need it, can someone check this for me?
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Robbie Kelsey 🏴
(@RKelsey2) reported
@VodafoneUK **Avoid** I've been into a Vodafone shop and was told I'd been put on the wrong tariff. I phoned 191 and after an hour wait I've been given a link to the chat service. Your complaint number does not go to a person to complain it went to the same call centre. Go @EE
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Big Seth
(@Mazzzzz20547835) reported
@EE Hi Sarah. That’s all good. I know apple are having issues the now. Just glad to hear they haven’t discontinued them with you. I’ll keep my ears and eyes peeled !!
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Franky Harte
(@frankyjharte) reported
@JamesUpsher @EE @Roman1st_ Hey 👋 Are you using ESIM or regular? I’ve been onto tech support on the phone last night who reset everything but I still have the same problem. I’m on ESIM, and that the only thing I’ve changed since the new phone so wondering if it’s that.
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Chikandamina, CFA
(@washgomb) reported
@EE I have been a loyal customer for over 10 years but I am disappointed with the way my complaint is being dealt with. Complaint Ref 19596519 refers. My package was changed when I upgraded my mobile recently and now I am being charged for calls that were historically in my pack
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Maarten
(@MaartenSleeckx) reported
from
Victoria, Wales
@EE As far as replies go this is roughly of the same use to me as Vodafone's customer service. My question is whether you too accept these minimum speeds to be "5G" even in the case of full coverage?
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Sam Dowler
(@samdowler) reported
@EE Wow. Just received possibly the worst customer service in all my many years on EE. Not only was I not told about ‘extra charges’ on my bill, they weren’t on the itemisation and the man at 150 was just incredibly rude and patronising to me on the phone. Am in shock!
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Cheryl Forbes
(@mezzocheryl) reported
@ruthkellas @EE @DPDgroup_news That’s terrible, Ruth!