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EE Outage Report in Harpenden, Hertfordshire, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Harpenden come from postal codes AL5 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Harpenden, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Harpenden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at EE

EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Harpenden, England

The most recent EE outage reports came from the following cities: Luton, Dunstable, Barnet, Enfield Town, Welwyn, Hemel Hempstead, Welwyn Garden City, Stevenage, Watford, Bushey, Harpenden, Hertford, Hitchin, and Letchworth Garden City.

CityProblem TypeReport Time
Luton E-mail 3 days ago
Luton Internet 4 days ago
Dunstable Wi-fi 6 days ago
Barnet Wi-fi 6 days ago
Enfield Town Internet 6 days ago
Welwyn Wi-fi 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Harpenden, England

Latest outage, problems and issue reports in Harpenden and nearby locations:

  • louise_sarah
    Louise 🌈 (@louise_sarah) reported from St Albans, England

    @lizzieel @EE Apparently it is a known issue, has been for days, but on the My EE app says it's fine 🙄

  • KateGarlick
    Kate Garlick (@KateGarlick) reported from Hertfordshire, England

    @EE Hello. Are you having system outage in Stevenage? We are struggling to get the business WiFi working.

  • spasypaddy
    Daniel (@spasypaddy) reported from Barnet, England

    Why do I have full signal but no reception in the street outside my house @EE

  • SergioMallardo
    Sergio (@SergioMallardo) reported from St Albans, England

    @EE Will there be bill reductions on the back of this then? I’m not paying for a service I couldn’t use

  • MrsMummypennyUK
    Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @EE i can add an extra to my account for free, but how hard do you make it to set it up!! Ive ticked BT sport as my add on in my account. But nothing text wise has appeared. This is not a customer friendly experience.

  • jamie_2127
    Jamie Taylor (@jamie_2127) reported from Dunstable, England

    @EE Yes, I’ve spoken to them. They said about sending an engineer round but it then started working as normal. I can only assume that there is no fault, just a second rate service being provided.

  • jamie_2127
    Jamie Taylor (@jamie_2127) reported from Dunstable, England

    @EE Could you pls tell me why I had no broadband service for the whole of last night in Lu61he?

  • SergioMallardo
    Sergio (@SergioMallardo) reported from St Albans, England

    @MarcAllera @Qualcomm_EU @EE That’s all great Marc but if it takes your team weeks to fix a broken mast then it’s all a bit of waste of time, isn’t it? Half of St Albans has been without decent service since before Easter and your team can’t tell us when it’s going to be fixed

  • _Nathan_Lewis_
    Nathan Lewis (@_Nathan_Lewis_) reported from London Colney, England

    . @EE Officially the worst home broadband! And customer service sucks too! Everyday I have to call and explain the same issue over and over! We will call you back. Do they ever! 😡

  • ton_87L
    Tonya 🦋🍓 (@ton_87L) reported from Barnet, England

    Absolute piece of **** @EE

  • v7___ELDN
    VP (@v7___ELDN) reported from London Colney, England

    @EE why is your website not working?

  • stuart_foy
    foy (@stuart_foy) reported from Barnet, England

    @EE my London Underground WiFi connection stopped connecting as of yesterday. I've tried forgetting and re-adding the EEWiFi-Auto network multiple times. Any idea what's up?

  • Mazipita
    Gov Soludo's PA (He/Him) 🇳🇬 🇬🇧 (@Mazipita) reported from Borehamwood, England

    @EE kitikpa la cha unu anya. How can you owe me £50 after I returned an upgraded phone within the 14 day cooling off period only to be billed £99. The idiot I spoke to on 150 said nothing can be done cos that my bill. Imagine the audacity? Arant nonsense.. Afọ SA gbue unu dia.

  • jamie_2127
    Jamie Taylor (@jamie_2127) reported from Dunstable, England

    @EE Could you tell me why I’ve got no internet service yet again.

  • ton_87L
    Tonya 🦋🍓 (@ton_87L) reported from Barnet, England

    Quite disgusting that @EE had planned works on signal in my area till 16th September and not one person from a telecommunications company has bothered to let me know or communicate this to me. What a **** up. Embarrassing.

  • ton_87L
    Tonya 🦋🍓 (@ton_87L) reported from Barnet, England

    Just a heads up i ain't paying my bill for a service I ain't receiving @EE mid September the issue will be fixed. Then mid September you are getting my payment and even then i want that wiped off!!!!

  • stephenpayne17
    stephen payne (@stephenpayne17) reported from St Albans, England

    @EE Hi having trouble with mobile WiFi account can login but comes up with error on this page

  • jamie_2127
    Jamie Taylor (@jamie_2127) reported from Dunstable, England

    @EE Any chance that in 2022 you could provide me with a decent broadband service.

  • jamie_2127
    Jamie Taylor (@jamie_2127) reported from Dunstable, England

    @EE I’ve given you a “shout”, so why no response! I’ve also sent a dm to some useless idiot called Peter who doesn’t have the decency to respond either!

  • arigork
    Ari Gork (@arigork) reported from Barnet, England

    @O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • bumblegoth
    BumbleGoth 🐝🦇 (@bumblegoth) reported

    @EE Thank you. That's worked! For years we have struggled with poor signal and no one told us about Wi-Fi calling. Thank you so much.

  • hampsteadtweets
    Hampstead & NW3 (@hampsteadtweets) reported

    @EE Hi Inna, one of your colleagues said "from what I can see, it looks as if our engineers are aware of a problem in that area" it hasn’t been resolved as of this morning.

  • longlaneroyal
    SOUTHBANK 1️⃣8️⃣7️⃣1️⃣ (@longlaneroyal) reported

    @EE recently changed my phone but having a problem with my @btsport app. Can you help please?

  • spooks65
    Jim (@spooks65) reported

    @EE Hi I have tried to report network issue at AB51 4RZ area but message says currently unable to report do you know if there is an issue

  • _AndroidAsh
    🄰🅂🄷 🤘🏼 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@_AndroidAsh) reported

    @EE It's not really a signal issue, except for my own residential street where all carriers are poor, and I've reported it myself endless times. It's the daft that 5G has remained NR NSA since mid 2019 whilst several other areas have been benefitting from NR SA for months.

  • AlexMason000
    Alex Mason (@AlexMason000) reported from Whitley Bay, England

    @EE Shite service as usual in #Tynemouth Don't know why I pay my bills

  • dbridgman
    Dale Bridgman (@dbridgman) reported

    @EE it would be helpful if on your paper work or even on the website you detailed that PUC codes can’t be used over the weekend. That’s 40 minutes of my life on hold I’m never getting back!

  • DVBHugger
    Lady Elizabeth 'DVB's Girl' Brown (@DVBHugger) reported

    @EE CRAP SERVICE!!

  • jrmelksham
    John (@jrmelksham) reported

    @EE Thanks for getting back to me. I contacted PlusNet and there was a fault in my area. Took a couple of days to fix. Thanks for your reply.

  • babsbigman
    Babs Bigman ;) (@babsbigman) reported

    @EE Thanks for coming back to me, only issues was this was 3 months ago, you never answered the DM or email I sent while abroad , so had a phone with no service or use , really poor service.