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EE Outage Report in Harpenden, Hertfordshire, England

Why is my EE service not working?

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The latest reports from users having issues in Harpenden come from postal codes AL5 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Harpenden, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Harpenden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Harpenden, England

The most recent EE outage reports came from the following cities: Luton, Dunstable, Barnet, Enfield Town, Welwyn, Hemel Hempstead, Welwyn Garden City, Stevenage, Watford, Bushey, Harpenden, Hertford, Hitchin, Letchworth Garden City, and Potters Bar.

CityProblem TypeReport Time
Luton Internet 14 hours ago
Dunstable Wi-fi 2 days ago
Barnet Wi-fi 3 days ago
Enfield Town Internet 3 days ago
Welwyn Wi-fi 3 days ago
Barnet Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Harpenden, England

Latest outage, problems and issue reports in Harpenden and nearby locations:

  • KateGarlick
    Kate Garlick (@KateGarlick) reported from Hertfordshire, England

    @EE Hello. Are you having system outage in Stevenage? We are struggling to get the business WiFi working.

  • jamie_2127
    Jamie Taylor (@jamie_2127) reported from Dunstable, England

    @EE Could you pls tell me why I had no broadband service for the whole of last night in Lu61he?

  • AndyAndysmorgan
    Andy Morgan (@AndyAndysmorgan) reported from Welwyn Garden City, England

    @mouthwaite @EE Unfortunately I'm having the same issues with O2, signal drops out in an area where I should get minimum 4g, they constantly double bill me, one for a number I've never had

  • Jamesmeredith
    James Meredith (@Jamesmeredith) reported from London Colney, England

    @EE #5G In central London and usual dropped calls again from EE 5G. Had four dropped calls and internet poor. Useless!

  • denise_salinger
    Denise Salinger (@denise_salinger) reported from Barnet, England

    @EE I have always had good service over the years but over the past year I’m lucky if I get 2 bars network. Kindly explain

  • louise_sarah
    Louise 🌈 (@louise_sarah) reported from St Albans, England

    @lizzieel @EE Apparently it is a known issue, has been for days, but on the My EE app says it's fine 🙄

  • ton_87L
    Tonya 🦋🍓 (@ton_87L) reported from Barnet, England

    Quite disgusting that @EE had planned works on signal in my area till 16th September and not one person from a telecommunications company has bothered to let me know or communicate this to me. What a **** up. Embarrassing.

  • ton_87L
    Tonya 🦋🍓 (@ton_87L) reported from Barnet, England

    Just a heads up i ain't paying my bill for a service I ain't receiving @EE mid September the issue will be fixed. Then mid September you are getting my payment and even then i want that wiped off!!!!

  • SergioMallardo
    Sergio (@SergioMallardo) reported from St Albans, England

    @EE Will there be bill reductions on the back of this then? I’m not paying for a service I couldn’t use

  • GPCamies
    Gareth (@GPCamies) reported from Watford, England

    @mouthwaite @EE Unfortunately EE are not the only mobile network that fall short of their customer service. Vodafone are just as bad, and frankly we shouldn't stand for it. They can sign people up for their network quick enough but when it comes to customer care. Well who cares it seems!.

  • ton_87L
    Tonya 🦋🍓 (@ton_87L) reported from Barnet, England

    Absolute piece of **** @EE

  • _Nathan_Lewis_
    Nathan Lewis (@_Nathan_Lewis_) reported from London Colney, England

    . @EE Officially the worst home broadband! And customer service sucks too! Everyday I have to call and explain the same issue over and over! We will call you back. Do they ever! 😡

  • stephenpayne17
    stephen payne (@stephenpayne17) reported from St Albans, England

    @EE Hi having trouble with mobile WiFi account can login but comes up with error on this page

  • SeanBow3
    Séan Bowe Videos 🏁✈ (@SeanBow3) reported from Barnet, England

    @EE hi, can you please help my try and fix the issue I am having which is preventing me from connecting to the EE Underground Wi-Fi network?

  • MrsMummypennyUK
    Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @EE i can add an extra to my account for free, but how hard do you make it to set it up!! Ive ticked BT sport as my add on in my account. But nothing text wise has appeared. This is not a customer friendly experience.

  • paulondon666
    pavlin yankov (@paulondon666) reported from London Colney, England

    @EE Why are you not responding anymore to calls and emails about customer service or returns ? Its a third day I am calling for hours.

  • paulondon666
    pavlin yankov (@paulondon666) reported from London Colney, England

    @EE Why are you not responding anymore to calls and emails about customer service or returns ? Its a third day I am calling for hours.

  • paulondon666
    pavlin yankov (@paulondon666) reported from London Colney, England

    @EE Why are you not responding anymore to calls and emails about customer service or returns ? Its a third day I am calling for hours.

  • paulondon666
    pavlin yankov (@paulondon666) reported from London Colney, England

    @EE Help

  • jamie_2127
    Jamie Taylor (@jamie_2127) reported from Dunstable, England

    @EE I’ve given you a “shout”, so why no response! I’ve also sent a dm to some useless idiot called Peter who doesn’t have the decency to respond either!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • thefrothofdays
    Froth (@thefrothofdays) reported

    @EE why your technical support is unable to explain why I have no signal almost every month? It's started over 1 year ago and it last several days every few months. I asked for a compensation for not received services. It was rejected...

  • BlazaStuart
    Stuart (C) Blaza 🎗️ (@BlazaStuart) reported

    Will @ee be discounting my bill? 5 days of planned disrupted service in my area! That's not good enough. For a company that annually increases bills can offer poor service for a prolonged period with no discount is very poor

  • Mark__Eadie
    Dalriada (@Mark__Eadie) reported

    Coverage by @ee in eastern Germany continues to be shockingly bad, day in day out. Don’t even THINK about going for EE if you travel extensively: their data coverage is dreadful.

  • nickristic
    Nicholas Ristic (@nickristic) reported

    @EE no signal in Wilmslow since Sunday, what’s going on and when will it be resolved?

  • DanieIShepherd
    Daniel Shepherd (@DanieIShepherd) reported

    @EE @bt_uk My phone line with BT hasn’t worked for about 11 months now - I pay them £72 a month (mainly for full fibre internet) but £5 is for a call package I’ve not been able to use - I asked to cancel it and could they come and just remove the master socket - that’ll be £98 please.

  • redsquareimages
    Red Square Images (@redsquareimages) reported

    @EE why do you make it so hard. Long-standing MOBILE customer. Longer BB customer. Trying to upgrade to ultrafast Fiber. Salesperson takes 30 minutes to quote and then decides they’ve quoted me a student price that I never asked for. Is it really that hard?

  • Mark29071823
    Mark (@Mark29071823) reported

    @EE Yeah but order them direct from Apple because you will never get them ordering through EE I’m awaiting a phone that’s been on order weeks still with no set delivery date thank god I never signed for broadband as well avoid avoid avoid avoid

  • russcarty
    Russell Carty (@russcarty) reported

    @EE Hi Megan, yes have followed your suggested steps online and have called your support like. I have been told to call @Apple and then they said it was a network issue and to call @EE back. I am sure it’s a software issue as the phone is working fine and I have full 4G connection.

  • ali_r_
    ♦ Ali ♦ (@ali_r_) reported

    @EE needing help, I was sent the wrong Apple Watch Series 7, I contacted yourself to get it sorted, customer service put an order in again for the Watch I originally ordered,every time I try to look up the status of my order it says it can’t be found

  • russcarty
    Russell Carty (@russcarty) reported

    @EE I know the 5G network is working fine as my colleague has the same phone and is on EE. Both phones are next to each other he has 5G I have 4G. Worked fine yesterday, stopped I think after I did the iOS update to 15.1 last night. Wondering if a carrier update could help?