EE

EE Outage Report in Harpenden, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Harpenden come from postal codes AL5.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Harpenden, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Harpenden, Hertfordshire, England 03/29/2026 15:20

March 29: Problems at EE

EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Harpenden, Hertfordshire, England

The most recent EE outage reports came from the following cities: Luton, London, Barnet, Hemel Hempstead, Welwyn Garden City, Stevenage, Watford, Bushey, Harpenden, Hertford, Hitchin, Letchworth Garden City, Enfield Town, Dunstable and Welwyn.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Harpenden, England

Latest outage, problems and issue reports in Harpenden and nearby locations:

  • _Nathan_Lewis_ Nathan Lewis (@_Nathan_Lewis_) reported from London Colney, England

    . @EE Officially the worst home broadband! And customer service sucks too! Everyday I have to call and explain the same issue over and over! We will call you back. Do they ever! 😡

  • GPCamies Gareth (@GPCamies) reported from Watford, England

    @mouthwaite @EE Unfortunately EE are not the only mobile network that fall short of their customer service. Vodafone are just as bad, and frankly we shouldn't stand for it. They can sign people up for their network quick enough but when it comes to customer care. Well who cares it seems!.

  • paulondon666 pavlin yankov (@paulondon666) reported from London Colney, England

    @EE Why are you not responding anymore to calls and emails about customer service or returns ? Its a third day I am calling for hours.

  • KateGarlick Kate Garlick (@KateGarlick) reported from Hertfordshire, England

    @EE Hello. Are you having system outage in Stevenage? We are struggling to get the business WiFi working.

  • denise_salinger Denise Salinger (@denise_salinger) reported from Barnet, England

    @EE I have always had good service over the years but over the past year I’m lucky if I get 2 bars network. Kindly explain

  • SeanBow3 Séan Bowe Videos 🏁✈ (@SeanBow3) reported from Barnet, England

    @EE hi, can you please help my try and fix the issue I am having which is preventing me from connecting to the EE Underground Wi-Fi network?

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @EE i can add an extra to my account for free, but how hard do you make it to set it up!! Ive ticked BT sport as my add on in my account. But nothing text wise has appeared. This is not a customer friendly experience.

  • jamie_2127 Jamie Taylor (@jamie_2127) reported from Dunstable, England

    @EE I’ve given you a “shout”, so why no response! I’ve also sent a dm to some useless idiot called Peter who doesn’t have the decency to respond either!

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    @lizzieel @EE Apparently it is a known issue, has been for days, but on the My EE app says it's fine 🙄

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • AndyAndysmorgan Andy Morgan (@AndyAndysmorgan) reported from Welwyn Garden City, England

    @mouthwaite @EE Unfortunately I'm having the same issues with O2, signal drops out in an area where I should get minimum 4g, they constantly double bill me, one for a number I've never had

  • jamie_2127 Jamie Taylor (@jamie_2127) reported from Dunstable, England

    @EE Could you pls tell me why I had no broadband service for the whole of last night in Lu61he?

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from London Colney, England

    @EE #5G In central London and usual dropped calls again from EE 5G. Had four dropped calls and internet poor. Useless!

  • SergioMallardo Sergio (@SergioMallardo) reported from St Albans, England

    @EE Will there be bill reductions on the back of this then? I’m not paying for a service I couldn’t use

  • paulondon666 pavlin yankov (@paulondon666) reported from London Colney, England

    @EE Help

  • paulondon666 pavlin yankov (@paulondon666) reported from London Colney, England

    @EE Why are you not responding anymore to calls and emails about customer service or returns ? Its a third day I am calling for hours.

  • stephenpayne17 stephen payne (@stephenpayne17) reported from St Albans, England

    @EE Hi having trouble with mobile WiFi account can login but comes up with error on this page

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • notwooz23 JC (@notwooz23) reported

    @EE I can’t call you as your mobile coverage is down. Which then.. effects our business mobile hub as it’s a smart hub, so we have no internet and no phones. Can someone tell me what’s going on?!

  • mrieger5150 Mike Rieger (@mrieger5150) reported

    @EE My new iPhone 17 pro max was stolen after having it 1 day. All they offered me was 30 of my next bill. I’m paying on a contract without a new iPhone. No loyalty perks, discounted upgrade, trade in credit, promo deal on a new device. Is this how you treat a loyal customer ?

  • Rayan_5SOS x KeepEyesOnSudan 🇸🇩🤝🏾🇵🇸 (@Rayan_5SOS) reported

    @EE I have and there isn’t an issue, apparently. When I try to report it, it says try again later. When I try on the app, it says it’s lost connection and to try again later. I dmed you the info. I’ve been dealing with this for months and respectfully, I’m reaching my boiling point

  • lisa150_5 lisa marshall (@lisa150_5) reported

    @EE Well it’s happening once a month so won’t hold my breath I cannot ring them as I have no signal as I’m not connected to WiFi all the time, we report problems all the time nothing is done and still expect full payment

  • astortate Astor Tate (@astortate) reported

    @EE having trouble connecting with the internet here in Peckham. SE15.This has been the case from Monday. I’m keeping my receipts

  • JEssex28942 James Essex (@JEssex28942) reported

    @EE I’m interested in your tv service. However, I would like the entertainment channels and movies in HD. It appears that if I want Sky Cinema in HD I have to subscribe to the full works; I don’t want sky sports!

  • temisyke olumide (@temisyke) reported

    I’m having serious issues with @EE I pay £20/month for 150GB, yet I’m getting around 2.2Mbps download in a major city, close to the city center. It’s so frustrating and annoying. Even networks back home in Nigeria often give 90–100Mbps.

  • RobertY79555091 🏴󠁧󠁢󠁥󠁮󠁧󠁿ℜ𝔬𝔟𝔢𝔯𝔱 𝔜𝔬𝔲𝔫𝔤🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobertY79555091) reported

    Mum's in her 80s and @EE are upsetting her, there is no helpful help, they just want her money. I'll get to the bottom of this episode and expose you! Rant over for now!

  • ravewithdaveuk Rave With Dave UK (@ravewithdaveuk) reported from Nunthorpe, England

    @EE This has been done already! makes no difference, others have posted about the same issue

  • officialrussler Russell Harries (@officialrussler) reported

    @EE Thanks for replying. I’ve emailed the Executive Office but haven’t heard back yet. I don’t want this to go to the Ombudsman if it can be resolved fairly, but I will if needed. Given everything that’s happened, I’d really appreciate any help moving this forward.