EE Outage Report in Harpenden, Hertfordshire, England
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The latest reports from users having issues in Harpenden come from postal codes AL5.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Harpenden, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Harpenden, Hertfordshire, England
The most recent EE outage reports came from the following cities: London, Stevenage, Bushey, Harpenden, Watford, Hertford, Luton, Hitchin, Barnet, Welwyn Garden City, Letchworth Garden City, Enfield Town, Dunstable, Welwyn and Potters Bar.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Harpenden, England
Latest outage, problems and issue reports in Harpenden and nearby locations:
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Georgia Couch
(@georgia_couch) reported
from
Luton, England
@EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Ashley Chaplin
(@AshleyChaplin99) reported
from
Potters Bar, England
I have ended up as a result of being ripped off by @EE , with a serious piece of junk, @Huawei tablet. Cannot believe how bad it is.
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Scott Westron
(@ScottWestron) reported
from
London Colney, England
@EE I know. I wasn’t looking for advice. It’s not private data and it needn’t be secure - it’s just my damned phone number. Who cares? No. Sodding cheek. Never has a bill been overdue! I just want to speak to someone. You’re a telecoms company - phone me ??!!
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Stuart Alexander
(@Stuart_Gemini) reported
from
Pirton, England
@EE your business support is just shy of non existent!
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Richard Moore
(@SwazzyGamer) reported
from
London Colney, England
@EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!
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Karen Bull
(@karenbull2301) reported
from
Shenley, England
@EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@ladyjaney75 @virginmedia @ComplainingCow Its terrible isnt it. I still dont have any contact from them. VIRGIN all i need is my landline number so i can set up my @EE Broadband!!!!
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
@EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Sebastian Garner
(@sebgarner) reported
from
Hatfield, England
@EE as most places are open except for EE. It’s a bloody joke that your customers can’t speak to someone on the phone when you do a live chat they can’t help you so please explain if that is a way to run a business.
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Charlie Tebbs 🙋♂️
(@Chazacox) reported
from
Barnet, England
Great service from @EE over the last couple of days. Matched a cheaper offer for my upgrade with no hastle. Buzzing.
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john armstrong
(@vegasuk) reported
from
Woolmer Green, England
@EE no broadband in Woolmer Green Knebworth ?? Router keeps flipping between green and yellow flashing lights since 2pm today ! Help
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Scott Westron
(@ScottWestron) reported
from
London Colney, England
@EE Not interested in your being sorry for my feelings. Just need help from the telecoms company I’ve loved being with for a decade. I’m not at home. Where I am currently (also not a state secret) is WC2H 7BA
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Henry Churchill
(@mrmrwacky) reported
from
Radlett, England
@EE send you customer survarys saying how well did we answer your questions but dont actually answer the question you ask lol
EE Issues Reports
Latest outage, problems and issue reports in social media:
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DJ carlos
(@Carlosstarfish) reported
@EE app not working can’t gift data has been like this for over a week. Despite a reinstall. Not great
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Steven Thomas
(@sven282001) reported
@wynneevans @skytv Service levels across these multinationals vary , whilst I have my fallings out with @EE now and then , they will always recognise loyalty , have been a customer since the Orange days , never changed
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Robert Valentine
(@NeedMoreTea) reported
Gotta love @ee email me with price rise just after network conks out again.
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Fool the Fox
(@foolthefox) reported
@VodafoneUK It’s all the time. Your chat bot is awful and your phone line is designed to drive traffic to the chat bot or an automated service. Poor service. I’ve never experienced worse customer service. Ill be going back to @EE No wonder you’re the worst rated provider…
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Andrew Gardner
(@AWGardner) reported
@EE I can no longer gift data to my daughter's mobile. It shows "Sorry, we can't show this device's data right now. Please try again later. " on the website for last two days. Support number from the app does not work, and the Start Conversation on your website is missing!
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Liz Tray
(@LizTray) reported
@mellotrono @EE Another stroke of genius or two from EE. Automated texts x 2 at 7am yesterday. Call at 8am today (Sunday: 'tech support will call you back within 10 mins.' LOL). I shouldn't need to say this: companies, it is *not ok* to call customers before 9am without consent. Don't do this.
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• Sam •
(@FineAndSamD) reported
@EE And now I have to wait on the phone to speak to you. Presumably no one else is getting any sense out of this pile of crap on your website. But I am a "valued" customer. AMAZING.
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Mitchell Perry
(@MrMtPerry) reported
@EE been trying to call customer support about an upgrade and the line doesn't even ring, it just hangs up. Is this an issue your end or mine?
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Aaron Linstead
(@AaronLinstead) reported
@EE What’s going on recently? The signal has been constantly going down at least 2 times a week in the TW7 area with “engineers fixing the problem”. This is starting to become a problem now where I’m unable to use my phone throughout the day. I need some sort of compensation.
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Dave Williams
(@DaveWilliams_2) reported
@Restless_Sleep_ @EE EE also fail to say that in April (and they do it every April) they will increase all contract prices by almost 10%. So the £16 will suddenly becomes around £17.60. Rather sneaky EE, I think.