EE Outage Report in Harpenden, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Harpenden come from postal codes AL5.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Harpenden, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at EE
EE is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Harpenden, Hertfordshire, England
The most recent EE outage reports came from the following cities: London, Harpenden, Welwyn, Luton, Barnet, Potters Bar, Hatfield, Baldock, Watford, Letchworth Garden City, Borehamwood, Abbots Langley, Stevenage, Amersham and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Harpenden, England
Latest outage, problems and issue reports in Harpenden and nearby locations:
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
from
Barnet, England
@EE Are you guys blocking @BTP 61016 as trying to report a issue and it reports error 28
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Ari Gork
(@arigork) reported
from
Barnet, England
@EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Peter
(@peter_hollas) reported
from
Stevenage District, England
@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
from
Luton, England
@EE Yup, no problems with other numbers as just checked
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia have the worst customer service I know of... @EE & @SkyHelpTeam are SO much better. I messaged Virgin at 10:30 on Thursday, as a very longstanding customer & waited over an hour for them on the phone before giving up. At 5:30pm Friday, they still have not replied!
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Bikey McBikeface.
(@harpbikespa) reported
from
Harpenden, England
@EE no service for over a week ? I have DM you. 😡
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⚒️🎄 Edgware Baubles 🎄 ⚒️
(@KillerHeels_UK) reported
from
Barnet, England
@Jackson93439084 @EE It's a crap ad too. @EE
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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maureen jones
(@MawsJ) reported
from
Hemel Hempstead, England
@EE Having serious problems regarding Ee internet to contact up to thinking changing supplier. Q
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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James Meredith
(@Jamesmeredith) reported
from
London Colney, England
@EE beware of EE customer service offering “better” deals over the phone. They will lie to you and you could end up with a tariff you didn’t want. #mobile #cellular
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
Shoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.
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Sergio
(@SergioMallardo) reported
from
St Albans, England
@EE Any issues in AL1 St Albans? Only have 1 bar all of a sudden and no internet. Have restarted etc
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Gary Green
(@GaryGreen28) reported
from
Potters Bar, England
@EE Good evening,i upgraded my contract on sat eve, new phone was told via mail to ring 0800 0790531,due to some minor details b4 the new mob is despatched, 5-5hours later u cant get through as always busy.. Why ask a customer to ring in when u know the lines are soo busy?
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
from
Luton, England
@EE Regards query from earlier, just spoke to your colleagues from PAYG Customer Service and everything is sorted 👍
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Stuart
(@Robe0s) reported
from
London Colney, England
@EE so your store won’t issue me with a SIM card as my passport is out of date - no passports are being issued due to the pandemic! Surely you could help in these unusual times
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Lintern
(@Lintz18) reported
@EE can you help me. I had two phones which contract ran out in dec last year. Spoke to someone in march cause of covid and job issues i wanted both on payg tarrifs. Happened yesterday one phone was fine the other is completey dead. Cant dial or anything. I think sim is canc
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Logan Jackson
(@KgShadowz) reported
@EE I ordered a ps5 yesterday and so did my partner however their upfront payment was taken straight away and mine wasn't and still hasn't, however I did get confirmation email. I was just wondering if there are any issues regarding my order.
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Profit
(@theprof1t) reported
@NidooSZN @EE FIX HIS **** NOW WE TWITCH VIEWERS ARE WAITING
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grant
(@Grantybhoy93) reported
@EE Was mwnt to have an email regarding ps5 as part of my contract that was taken out 3 weeks ago.. but never happened phoned three times and told was online .. missed it ... Great day overall 👍 will be jumping ship after contract us up
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Luke Prentice
(@LPrentice44) reported
@EE have easily got the single worst website out there to navigate. About as useful as glow-in-the-dark braille
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Kryssangel
(@krisstinetaylor) reported
@EE I'm really disappointed that because EE didn't update my email address properly months ago when I asked, I missed out on PS5 this morning... Was logged on ready for 8am drop, spoke to customer service but by time they fixed my account it was out of stock!! Really really angry
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1Zoyfishy(FOLLOWING BACK) (FOLLOW 4 FOLLOW)
(@Zoyfishy) reported
@EE I used my old phone to activate my aim card and now both SIM cards are broken 😔
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RSJ88.
(@RSJ24229062) reported
@EE Yo im looking at changing back over to EE broadband from talktalk but im like paying £22 a month right now with them not happy with the wifi signal as EE wifi signal is better..
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Seb Varden
(@SebVarden) reported
@EE I seem to have an issue connecting to my voicemail. It says the 2 new messages bit, starts the first and then cuts off. I can dial out without any issues. Any idea how I can solve this and get to the messages? Thanks
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Martin Dean
(@MartinD71880348) reported
@Grantybhoy93 @EE I missed it too as on the Internet on my mobile it wasn't showing up as available till AT LEAST 8.15am!!!! I never got an email either!!! Hopefully we will both get a ps5 next time EE have a drop!