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EE Outage Report in Harpenden, Hertfordshire, England

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The latest reports from users having issues in Harpenden come from postal codes AL5.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Harpenden, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Harpenden, Hertfordshire, England 12/05/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Harpenden, Hertfordshire, England

The most recent EE outage reports came from the following cities: London, Luton, Hertford, Enfield Town, Dunstable, Harpenden, Amersham, St Albans, Barnet, Hertfordshire, Berkhamsted, Chesham, Welwyn, Hemel Hempstead and Hitchin.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLuton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Harpenden, England

Latest outage, problems and issue reports in Harpenden and nearby locations:

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • georgia_couch Georgia Couch (@georgia_couch) reported from Luton, England

    @EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • Chazacox Charlie Tebbs 🙋‍♂️ (@Chazacox) reported from Barnet, England

    Great service from @EE over the last couple of days. Matched a cheaper offer for my upgrade with no hastle. Buzzing.

  • NatashaVivienS Natasha Shepherd ♡ (@NatashaVivienS) reported from Luton, England

    @EE are you having issues with connecting people with their WiFi. I work for the NHS and I am working from home. My WiFi has connected to my laptop fine this morning now it states there is no internet however it’s working for my partner and my phone. Please advise.

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • tcoanni fooeauty (@tcoanni) reported from Welwyn Garden City, England

    @EE Id love to take advantage of this but the EE signal at home and work is appalling 😩

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • sebgarner Sebastian Garner (@sebgarner) reported from Hatfield, England

    @EE as most places are open except for EE. It’s a bloody joke that your customers can’t speak to someone on the phone when you do a live chat they can’t help you so please explain if that is a way to run a business.

  • vegasuk john armstrong (@vegasuk) reported from Woolmer Green, England

    @EE no broadband in Woolmer Green Knebworth ?? Router keeps flipping between green and yellow flashing lights since 2pm today ! Help

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!

  • NatBurgham Natalie Burgham (@NatBurgham) reported from Hatfield, England

    @EE still having problems making & receiving calls in AL9 area

  • Solo_B Sohāil (@Solo_B) reported from Luton, England

    @EE fix your shit internet!

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    @EE my advice is to not use EE and switch to virgin. I will be now I’ve been treated so badly!! Rude and inept service

  • ScottWestron Scott Westron (@ScottWestron) reported from London Colney, England

    @EE I know. I wasn’t looking for advice. It’s not private data and it needn’t be secure - it’s just my damned phone number. Who cares? No. Sodding cheek. Never has a bill been overdue! I just want to speak to someone. You’re a telecoms company - phone me ??!!

  • ScottWestron Scott Westron (@ScottWestron) reported from London Colney, England

    @EE Not interested in your being sorry for my feelings. Just need help from the telecoms company I’ve loved being with for a decade. I’m not at home. Where I am currently (also not a state secret) is WC2H 7BA

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @ladyjaney75 @virginmedia @ComplainingCow Its terrible isnt it. I still dont have any contact from them. VIRGIN all i need is my landline number so i can set up my @EE Broadband!!!!

  • mrmrwacky Henry Churchill (@mrmrwacky) reported from Radlett, England

    @EE send you customer survarys saying how well did we answer your questions but dont actually answer the question you ask lol

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Jam_1138 Jamie Richardson (@Jam_1138) reported

    @EE Lately you run the most unreliable network I’ve ever used, you’re messaging me multiple times a week telling me there is a network problem near me. After being with you over 10 years, I can’t wait to get away.

  • dazzmiller Darren Miller (@dazzmiller) reported

    @EE I’ve had great service from EE, Having moved from the misery of three. But trying to upgrade has been a a chore, I don’t even want an iPhone one-four. My tariff I’m on is fine, But one little whine, That my upgrade cost, Seems a little lost, When compared to other providers.

  • westleywithatee Westley Igbo (@westleywithatee) reported from Wellington, England

    @EE I still have not received my order since September 14 and I’m travelling to Vienna this Sunday. I really can’t deal with this right after suffering a 4-week network downtime.

  • eco_sparks Mk Eco sparks LTD (@eco_sparks) reported

    @EE Nothings been resolved. Iv mad a complaint and haven’t received my upgrade since last Thursday and haven’t been able to cancel my upgrade.

  • MattyBrennan M Brennan 🇺🇦 🏐 (@MattyBrennan) reported

    @EE I get no signal on EE Oh why oh why did I choose thee? I get no signal on EE What is this thing they call 5G? I get no signal on EE They promise to but they never get back to me I get no signal on EE I cannot wait until I can flee

  • levitated Levitated (@levitated) reported

    @EE It’s sorted but there was a 30+ minute wait on your phonelines, told to go online, I then spent an hour online accepting a deal, only to be told at the end they couldn’t put it through and I had to go and do it all over again on the phone. Totally inadequate customer support @EE

  • lizziebow Lizzie Bow (@lizziebow) reported

    WiFi is being fixed so I’m in a communication hole again thanks to @EE not being able supply reception to certain areas of Belfast. Atleast emergency numbers work right ?

  • seamuppp itstayo (@seamuppp) reported

    @EE @lexihamer Can you help me with my issue please

  • levitated Levitated (@levitated) reported

    @EE You took 2 days to respond. An hour wasted online, an hour wasted in a phone queue, and two days for a response here. All because you closed the plan I was on and would automatically force me onto one I didn’t need if I didn’t contact you. Poor treatment for a 10+ year customer.

  • 007iKb ᴷʳⁱˢ ✪ 🇬🇧🏳️‍🌈 (@007iKb) reported

    @EE Hi. I’m trying to use a friends and family code but it keeps stating it’s wrong. Is there an error on the site or can you check the code and see what the issue is? Thanks :)