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EE outages and service status in Harpenden, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 3 outage signals in the last 24 hours around Harpenden, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received May 24, 5:16 PM GMT+1.
  • 41% Internet (41%)
  • 29% Phone (29%)
  • 24% Wi-fi (24%)
  • 6% Total Blackout (6%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Harpenden, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Harpenden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 24: Problems at EE

EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Harpenden, England

The most recent EE outage reports came from the following cities: Welwyn, Luton, Letchworth Garden City, Welwyn Garden City, Hitchin, Amersham, Dunstable, Barnet, Stevenage, Knebworth, Enfield Town, and Hemel Hempstead.

CityProblem TypeReport Time
Welwyn Internet 42 minutes ago
Luton Total Blackout 55 minutes ago
Letchworth Garden City Internet 3 hours ago
Luton Wi-fi 4 days ago
Welwyn Garden City Phone 7 days ago
Hitchin Phone 7 days ago

Nearby cities with recent reports

Luton

2 recent signals

55 minutes ago
Welwyn

1 recent signals

42 minutes ago
Letchworth Garden City

1 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Harpenden, England

Latest outage, problems and issue reports in Harpenden and nearby locations:

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia have the worst customer service I know of... @EE & @SkyHelpTeam are SO much better. I messaged Virgin at 10:30 on Thursday, as a very longstanding customer & waited over an hour for them on the phone before giving up. At 5:30pm Friday, they still have not replied!

  • jamie_2127
    Jamie Taylor (@jamie_2127) reported from Dunstable, England

    @djjordan23uk @EE I think they called it 5G standalone.What a joke. Yes, Never known it to be so bad.

  • jamie_2127
    Jamie Taylor (@jamie_2127) reported from Dunstable, England

    @EE Any chance that in 2022 you could provide me with a decent broadband service.

  • Jamesmeredith
    James Meredith (@Jamesmeredith) reported from London Colney, England

    @EE #5G #network EE has terrible 5G in London West End. Using my phone today in Covent Garden and it constantly drops calls. Internet is very slow. Had 4G and it was so much better. EE has deteriorated. Problems with EE 5G since I upgraded months ago.

  • denise_salinger
    Denise Salinger (@denise_salinger) reported from Barnet, England

    @EE I have always had good service over the years but over the past year I’m lucky if I get 2 bars network. Kindly explain

  • arigork
    Ari Gork (@arigork) reported from Barnet, England

    @EE Hey guys. No signal in NW4. Wifi calling is working - thank goodness. Have rebooted phone with no change.

  • Azer__Turan
    Azer Turan (@Azer__Turan) reported from London Colney, England

    I wanted to transfer My number at 3 February but still has not transfered and at Oxford Street Store ı have registration. She gave me a temporary number but it is not aktive, no signal but ı have received a bill yesterday @EE #CustomerExperience #EEisregret #OxfordstreetStore

  • ScottWestron
    Scott Westron (@ScottWestron) reported from London Colney, England

    @EE I know. I wasn’t looking for advice. It’s not private data and it needn’t be secure - it’s just my damned phone number. Who cares? No. Sodding cheek. Never has a bill been overdue! I just want to speak to someone. You’re a telecoms company - phone me ??!!

  • arigork
    Ari Gork (@arigork) reported from Barnet, England

    @O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?

  • OluSonaike
    Olu Sonaike (@OluSonaike) reported from Barnet, England

    @EE I tried that once and it logged in but then said I couldn't view upgrade options and to try later. I tried later and wouldn't login me in

  • _xxtoniturner
    Toni Leigh Turner✨ (@_xxtoniturner) reported from Watford, England

    @EE I’ve been paying £90 a month for almost 2 years now to never be able to connect my WiFi or use 4G properly!!! 😡

  • MrsMummypennyUK
    Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    Shoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.

  • sjelms
    Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • sebgarner
    Sebastian Garner (@sebgarner) reported from Hatfield, England

    @EE as most places are open except for EE. It’s a bloody joke that your customers can’t speak to someone on the phone when you do a live chat they can’t help you so please explain if that is a way to run a business.

  • Mutsa8
    Mutsa Magadah 🆗 (@Mutsa8) reported from Dunstable, England

    @EE oi why when connected to your WiFi do my apps say not supported in this country. Fix up!

  • karenbull2301
    Karen Bull (@karenbull2301) reported from Shenley, England

    @EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!

  • ScottWestron
    Scott Westron (@ScottWestron) reported from London Colney, England

    @EE Not interested in your being sorry for my feelings. Just need help from the telecoms company I’ve loved being with for a decade. I’m not at home. Where I am currently (also not a state secret) is WC2H 7BA

  • lizcoombes
    Liz Didn’t Like People Anyway (@lizcoombes) reported from Chalton, England

    Chatting to @EE online about my contract and I think they’ve disconnected the chat. Considering I was explaining I could getting better value elsewhere, I’m now thinking the treatment would improve too. I’ve been a customer for 24yrs. Shocking.

  • KateGarlick
    Kate Garlick (@KateGarlick) reported from Hertfordshire, England

    @EE Hello. Are you having system outage in Stevenage? We are struggling to get the business WiFi working.

  • jamie_2127
    Jamie Taylor (@jamie_2127) reported from Dunstable, England

    @EE Could you pls tell me why I had no broadband service for the whole of last night in Lu61he?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Tasaio_Khan
    Geraint 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Tasaio_Khan) reported

    @EE You guys might have an issue with service in Wrexham, UK. And, somewhat amusingly, your report-a-problem page has a problem. May I report your report-a-problem problem so that I can report my actual problem problem? 🫡

  • Marzy1867
    Richard Marshall (@Marzy1867) reported

    @EE Your complaints process was disgraceful For an agent to open/close a complaint 10 seconds apart without my consent is why we are reporting you to CISAS and ofcom. Being told what turns out to be a poor speed is sufficient enough to work from home is false representation

  • AlexIB20
    AlexIB (@AlexIB20) reported

    @TomDavi74777919 @EE @O2 horrendous too! Networks have regressed 10yrs with the service available at the moment

  • Mmck09
    Mmck (@Mmck09) reported

    Oi @EE why your box telling me there’s a problem with my internet when every other channel works. Trying to watch some a league and your cutting out and blaming the max broadband possible. Sort your eetv out

  • DavieChandler67
    David Chandler (@DavieChandler67) reported

    @EE Hi, is it normal for a £165 bill for equipment being returned, added to the bill in advance of receipt of the equipment. £165 charge, reduce the cost by £65. If that's not profiteering by stealth, you are truly unfit for purpose. @MartinSLewis disabled people need support

  • DMLYONDER
    DML (@DMLYONDER) reported

    @EE ee says they the best network lol a joke now our Internet is down home phone line down permanently and we are both vulnerable people's and I can't do my job as I work from home..

  • FootballMill
    Football Mill (@FootballMill) reported

    @EE How do I report a case of fraud with you? Basically there is this company that are charging me a fortune each month but are not providing the services I signed up for. For example viewing my bill or trying to use this companies website or app is impossible. I feel like I have had my pants pulled down and my *** spanked by this company. The company is you, you bunch of *****.

  • littlemissj74
    JD🇬🇧 (@littlemissj74) reported

    @EE They said they cannot help as I don't have access to the settings on the phone. Because it is a new bloody phone and I can't set up with out the working SIM!

  • DAWS_ON_
    ᴰᵃʷˢ ♕ (@DAWS_ON_) reported

    @EE Yeh it shows issues.. but I can't even WiFi call... Why is this? Why has EE gone so terrible now?

  • sithmetal71
    SithMetal71 (@sithmetal71) reported

    @EE why is your website and app totally useless. It is absolute garbage and not fit for purpose. Trying to login is a joke, managing account is a joke. Go back to BT's website.