EE Outage Report in Harpenden, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Harpenden come from postal codes AL5.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Harpenden, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (27%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Harpenden, Hertfordshire, England
The most recent EE outage reports came from the following cities: London, Barnet, Dunstable, Luton, Berkhamsted, Bushey, Amersham, Hertford, Enfield Town, Harpenden, St Albans, Hertfordshire, Chesham, Welwyn and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Harpenden, England
Latest outage, problems and issue reports in Harpenden and nearby locations:
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia have the worst customer service I know of... @EE & @SkyHelpTeam are SO much better. I messaged Virgin at 10:30 on Thursday, as a very longstanding customer & waited over an hour for them on the phone before giving up. At 5:30pm Friday, they still have not replied!
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Sergio
(@SergioMallardo) reported
from
St Albans, England
@EE Any issues in AL1 St Albans? Only have 1 bar all of a sudden and no internet. Have restarted etc
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Peter
(@peter_hollas) reported
from
Stevenage District, England
@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK
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Ari Gork
(@arigork) reported
from
Barnet, England
@EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
On hold with EE for the third day in a row, catalogue of errors continues. I’d have better luck contacting the Kremlin than EE! @EE #badcustomerservice
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Bikey McBikeface.
(@harpbikespa) reported
from
Harpenden, England
@EE no service for over a week ? I have DM you. 😡
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
Shoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
from
Barnet, England
@EE Are you guys blocking @BTP 61016 as trying to report a issue and it reports error 28
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Mark Johnson
(@kingdaddy_pants) reported
from
Watford, England
@EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping
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maureen jones
(@MawsJ) reported
from
Hemel Hempstead, England
@EE Having serious problems regarding Ee internet to contact up to thinking changing supplier. Q
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Stuart
(@Robe0s) reported
from
London Colney, England
@EE so your store won’t issue me with a SIM card as my passport is out of date - no passports are being issued due to the pandemic! Surely you could help in these unusual times
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
Great service EE! My new phone that was supposed to arrive yesterday I have just been notified by text that it’s coming tomorrow. Not even a phone call to apologise or ask if this is convienient? @EE #badcustomerservice #CustomerExperience
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
from
Luton, England
@EE Regards query from earlier, just spoke to your colleagues from PAYG Customer Service and everything is sorted 👍
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
from
Luton, England
@EE Yup, no problems with other numbers as just checked
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jessie aka ditzydaffodil
(@ditzydaffodil) reported
@EE Been told faulty SIM so now have to make trip into nearest town 30-45 mins away by bus as royal mail on strike this week so no post. It's ridiculous the amount issues with ee
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Heids Xo
(@heidsbleakleyx) reported
@EE why is my data down? not letting me send texts or even use the data.
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DAWN COOPER
(@larlmama) reported
@EE such disappointment with the customer service just recently I’m constantly having to call email and chase for an update regarding a return so much for me being a good customer over the years ! Means nothing ….🤨
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marty swanston
(@martystar) reported
@CineIreland @EE Did you get sorted out. I finally got mine after ee support told me to tell the shop they have to order them through sales plus in shop.
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Joanna Peteranna
(@macpeteranna) reported
@EE Thanks for your message. I am working at the moment. I will message when I am not working.
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John Bach 70
(@johnbach70) reported
@EE just a quick tweet to let you know that your phone service is poor and customer service as bad. I am so stupid for renewing with you.
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Miss Toppin
(@Miss_Toppin) reported
Dear @EE Why is my internet down again? I can’t live like this. I need you to work out what the problem is and solve it. 🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾🙏🏾
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Garglfc6
(@garglfc6) reported
@EE absolutely shocked at how you treat a customer of over 6 years. Misled into a 2 year contract bundle and when you can't honour it offer me a £30 credit. WOW!
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Jessie aka ditzydaffodil
(@ditzydaffodil) reported
@EE They have said masts are down in my area but for whole month and still issues it's no good either saying next month's bill is paid for already as not much use when you can not make calls or the signal dropping all time
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k33bym
(@k33bym) reported
Reminiscing about the days when you could pay 50p to jump the hold queue when calling @EE customer service. Please bring it back 😭