EE outages and service status in Stevenage District, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 3 outage signals in the last 24 hours around Stevenage District, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 24, 5:16 PM GMT+1.
- Internet (31%)
- Wi-fi (31%)
- Phone (31%)
- Total Blackout (6%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Stevenage District, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Stevenage District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at EE
EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stevenage District, England
The most recent EE outage reports came from the following cities: Welwyn, Luton, Letchworth Garden City, Welwyn Garden City, Hitchin, Henlow, Royston, Stevenage, Knebworth, Shefford, Clophill, and Hemel Hempstead.
| City | Problem Type | Report Time |
|---|---|---|
 Welwyn
|
Internet | 1 hour ago |
|
Luton
|
Total Blackout | 1 hour ago |
|
Letchworth Garden City
|
Internet | 4 hours ago |
|
Luton
|
Wi-fi | 4 days ago |
|
Welwyn Garden City
|
Phone | 7 days ago |
|
Hitchin
|
Phone | 7 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Stevenage District, England
Latest outage, problems and issue reports in Stevenage District and nearby locations:
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Stephen Elms (@sjelms) reported from Baldock, England@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Heather Conway (@xHEATHERCONWAYx) reported from Hoddesdon, England@loosewomen @StaceySolomon I couldn’t watch it because @EE fibre broadband is horrifically slow 🙄
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Sebastian Garner (@sebgarner) reported from Hatfield, England@EE as most places are open except for EE. It’s a bloody joke that your customers can’t speak to someone on the phone when you do a live chat they can’t help you so please explain if that is a way to run a business.
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Kevin Hayles (@kevinhayles) reported from Ware, EnglandVery poor customer service @EE. Feel free to get in touch and arrange some training for your teams. Let’s turn this into a positive. #cantwait #ostomy #hiddendisabilities #facilitiesforall
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Sergio (@SergioMallardo) reported from St Albans, England@EE Any issues in AL1 St Albans? Only have 1 bar all of a sudden and no internet. Have restarted etc
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KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England@EE been trying to sort out adding numbers to my new account for no less than 2 months now, with no success. Absolute unprofessional and rude customer service advisors who said they would transfer me to supervisor and then hung up! Sorry if I’m annoyed but I am paying you!
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Ashley (@ashleyrandell82) reported from Luton, England@EE 17 days since ordered the iPhone 11 pro was 1 day dispatch that turned to 7 but no emails or contact of any delay have had two returns envelopes sent if I had traded in I would of been without a phone for nearly 3 weeks 😩 not the best service when I’ve been with you for 10y+
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ROB (@97_BULLDOG_97) reported from Buntingford, England@sarah_j_robins @EE I don't know how they can say that u can get a signal anywhere when clearly u can't, along the coast u never get a signal
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David Cox (@DaveLuton) reported from Luton, EnglandNo network all day in Luton. Please update me @EE
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Richard Barker (@penfoldholes) reported from Shefford, England@victoriamscott @EE I thought the customer was king ....
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David Moritz (@davidmoritz) reported from St Albans, EnglandYour stores are really pushing online @ee “Never do it online or over the phone. Things usually go wrong. Always do it in store”
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Ashley (@ashleyrandell82) reported from Luton, England@EE I have a iPhone 14 pro max on order I couldn’t order via app or online to use student or blue card I’ve been loyal for 14 years same number. But being called mate & not adding the discount to say cancel and order again the phones backlogged for over a month can somebody help
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David ☮ (@Trantum_UK) reported from Luton, EnglandFunny how @EE network has been shit since they launched 5g 🙄
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Chris Hudson (@Ch1Hudson) reported from Broxbourne District, England@EE can someone please help...this is a disgrace
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Sharron C Best (@sharron333) reported from Shefford, England@EE Yesterday I posted about our area not having any issues with calls etc. As a disabled person with sleep issues/insomnia/painsomnia I rely on my TV thru the night very much. I'm now unable to do this as my TV package is now not working! Obv the issues have spread further...
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Natalie Burgham (@NatBurgham) reported from Hatfield, England@EE still having problems making & receiving calls in AL9 area
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Adam Foxcroft (@ADFoxcroft) reported from Hoddesdon, England@EE Tweeted a few times but nothing more. The bottom line is that the network can’t cope in that area in rush hour.
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Beauty Online UK (@xHEATHERCONWAYx) reported from Hoddesdon, EnglandIs #instagramdown or is it my @EE service playing up again
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Marshall (@Marzy1867) reported@EE Your complaints process was disgraceful For an agent to open/close a complaint 10 seconds apart without my consent is why we are reporting you to CISAS and ofcom. Being told what turns out to be a poor speed is sufficient enough to work from home is false representation
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Beth Fairweather (@b_lfairweather) reported@EE then turned it back on after a LOT of discussing and promised to go back and listen to the sales call and call back and NEVER DID. Phoned back again and got fobbed off again. And the complaints form online doesn’t work
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Ben Hodson (@Boltonben) reported@EE @_deedee33 Love the fact your advice is to use a website to check service status and signal strength when the complaint is lack of signal / service. Think about it!?
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Brodzhausen🕷️💚 (@LoveBites_Brodz) reportedI’ve only been a @EE broadband customer for a few more and we’ve had a few issues with our income through our fault of our own. I can’t even begin to put into words how unbelievably helpful and accommodating and they have been. Absolute top-notch customer service 👌
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Matt Martin (@gtfcmatt) reported@EE Im logging into my account and its saying an account couldnt be found to match the user ID. Could you help me please. Thanks 👍
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Mr tas gol (@TasMr46834) reported@EE The company must be the worst ever scums when dealing with customer issues. How are they still in business and not shut down , I do not know. A bunch of illiterate, ill advised , ill experienced amateurs, good for nothing.
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IndianAlways (@IyengarPallavi) reported@EE Really, when ur tech team is not interested to take call, how would it resolve my issue
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geynosha (@geynosha) reported@EE If I buy your service as tourist at least give me a chance to register!
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John 🌈 (@tweetsbyJohn) reported@EE @nickduval Not everyone has either of these, so what you are basically saying is we don’t want you, I suggest they go elsewhere where there is better customer service.
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Sandie Scrivens (@SandieScrivens) reported@EE I have had an online chat followed by a long phone call and each time, I am back a further step and my bill has gone up instead of down. I have raised an online complaint so hopefully someone will find out what is going on.