EE Outage Report in Hertford, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Hertford come from postal codes SG13.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hertford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hertford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hertford, England
The most recent EE outage reports came from the following cities: London, Bishops Stortford, New Barnet, Stevenage, Hertford, Chingford, Luton, St Albans, Enfield Town, Hatfield, Borehamwood, Waltham Cross, Barnet, Harpenden and Hertfordshire.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hertford, England
Latest outage, problems and issue reports in Hertford and nearby locations:
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Sergio
(@SergioMallardo) reported
from
St Albans, England
@MarcAllera @Qualcomm_EU @EE That’s all great Marc but if it takes your team weeks to fix a broken mast then it’s all a bit of waste of time, isn’t it? Half of St Albans has been without decent service since before Easter and your team can’t tell us when it’s going to be fixed
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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Gov Soludo's PA (He/Him) 🇳🇬 🇬🇧
(@Mazipita) reported
from
Borehamwood, England
@EE kitikpa la cha unu anya. How can you owe me £50 after I returned an upgraded phone within the 14 day cooling off period only to be billed £99. The idiot I spoke to on 150 said nothing can be done cos that my bill. Imagine the audacity? Arant nonsense.. Afọ SA gbue unu dia.
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Daniel
(@spasypaddy) reported
from
Barnet, England
Why do I have full signal but no reception in the street outside my house @EE
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VP
(@v7___ELDN) reported
from
London Colney, England
@EE why is your website not working?
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The Hon.
(@Star_Stef) reported
from
London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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Cllr Matthew Saggers
(@MatthewSaggers) reported
from
Harlow, England
@ee report a network issue 6 months ago don't get fix ring up for pac codes to leave and all I had is phone calls from you ever since try to see what you can do. Fix tge signal would be great. Funny part was first call dropped out the second the person could no hear me.
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Tonya 🦋🍓
(@ton_87L) reported
from
Barnet, England
Absolute piece of **** @EE
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Ari Gork
(@arigork) reported
from
Barnet, England
@O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?
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Julian
(@Julian16722400) reported
from
St Albans, England
@EE What the number if it 150 I already tried give me a direct number preference to speak if possible the big mangers sorry don't want to sound rude
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@EE i can add an extra to my account for free, but how hard do you make it to set it up!! Ive ticked BT sport as my add on in my account. But nothing text wise has appeared. This is not a customer friendly experience.
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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Gardens East
(@Greenworks10) reported
from
Enfield Lock, England
@EE What's happened to your customer service??? I've rung countless times and can't get through, left messages that no one ever replies to. Very poor reception all of a sudden and need help!
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foy
(@stuart_foy) reported
from
Barnet, England
@EE my London Underground WiFi connection stopped connecting as of yesterday. I've tried forgetting and re-adding the EEWiFi-Auto network multiple times. Any idea what's up?
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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ROB
(@97_BULLDOG_97) reported
from
Buntingford, England
@sarah_j_robins @EE Phone them up & complain they gave me money off my next bill ,I haven't had a proper signal for nearly 6 weeks
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ROB
(@97_BULLDOG_97) reported
from
Buntingford, England
@sarah_j_robins @EE I don't know how they can say that u can get a signal anywhere when clearly u can't, along the coast u never get a signal
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Tonya 🦋🍓
(@ton_87L) reported
from
Barnet, England
Quite disgusting that @EE had planned works on signal in my area till 16th September and not one person from a telecommunications company has bothered to let me know or communicate this to me. What a **** up. Embarrassing.
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Tonya 🦋🍓
(@ton_87L) reported
from
Barnet, England
Just a heads up i ain't paying my bill for a service I ain't receiving @EE mid September the issue will be fixed. Then mid September you are getting my payment and even then i want that wiped off!!!!
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Sheldon
(@Junction10) reported
Any idea if you’re ever going to improve the mobile signal in my home area @EE ? I’ve waited twelve hours for a support call from Apple and they couldn’t hear a word I was saying on two attempts to call me because of poor quality calls breaking up.
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Sarah
(@scareyscaler) reported
@EE Having spent most of today trying to sort out an upgrade problem that ‘often’ occurs when ordering through the app (according to 2 of the advisors I’ve spoken to) I’m still no further forward…any advice as to who to contact now??
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Jason Sheldon
(@Junction10) reported
@pintsizedjemma @EE I’m forever having trouble connecting to internet, despite having strong 4G signal.. really disappointing.. :(
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MM
(@Mike_Bury) reported
@EE Hi. Why is the EE network signal so poor on the London - Manchester train line. Currently in Stafford, couldn’t even send this tweet first time….
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Gąrēth Cööp
(@morkofork) reported
@EE I wish I could get 5g signal at home though...
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boblarrrr
(@Bobbicubb) reported
@EE disgusted in the service! Asking for an upgrade and I have no help what so ever! Can’t offer me any deals and can’t help even tho my phone is currently broke!!!! And they are more than happy to loose me as a customer!!!! 100% changing server!!!!
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Stephen
(@Riffrafferati) reported
@EE hi, I used your customer service for the first time today at 12:12. I spoke to Louise. This was by far the best customer service experience that I have had in a long time. She understood what I wanted and resolved immediately. Thought it should be recognised.
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Alanta Rose
(@AlantaRose) reported
@EE honestly I’ve never known anything like it. I pay over 300£ a month in phone bills AT LEAST, & I keep getting passed pillar to post to the extent that no one has a clue on the system. After even working for your company, and being a customer for years your lack of CS is ****
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jon bovi
(@j0nfuzz) reported
My tweets have been a mess this evening. I meant to commentate the show but I had -zero- 4g in Leeds. Sorta like how I have zero signal anywhere @EE
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David Walker
(@djwskyblu) reported
@EE 10 days - what kind of customer service is that - apart from the obvious answers of ‘bad’ and ‘slow’?