EE

EE Outage Report in Hertford, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Hertford come from postal codes SG13.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hertford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hertford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hertford, England 01/23/2026 08:15

January 23: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hertford, England

The most recent EE outage reports came from the following cities: Hitchin, London, Bishops Stortford, Luton, New Barnet, Stevenage, Hertford, Chingford, St Albans, Enfield Town, Hatfield, Borehamwood, Waltham Cross, Barnet and Harpenden.

Loading map, please wait...
City Problem Type Report Time
United KingdomHitchin Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon E-mail
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hertford, England

Latest outage, problems and issue reports in Hertford and nearby locations:

  • georgia_couch Georgia Couch (@georgia_couch) reported from Luton, England

    @EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?

  • karenbull2301 Karen Bull (@karenbull2301) reported from Shenley, England

    @EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!

  • ScottWestron Scott Westron (@ScottWestron) reported from London Colney, England

    @EE I know. I wasn’t looking for advice. It’s not private data and it needn’t be secure - it’s just my damned phone number. Who cares? No. Sodding cheek. Never has a bill been overdue! I just want to speak to someone. You’re a telecoms company - phone me ??!!

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @ladyjaney75 @virginmedia @ComplainingCow Its terrible isnt it. I still dont have any contact from them. VIRGIN all i need is my landline number so i can set up my @EE Broadband!!!!

  • Chloe_Driver Chloe Driver (@Chloe_Driver) reported from Borehamwood, England

    Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice

  • Chloe_Driver Chloe Driver (@Chloe_Driver) reported from Borehamwood, England

    @EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee

  • TomJackson10 TomJackson10 (@TomJackson10) reported from Bishop's Stortford, England

    @ee broadband - shocking last 2 evenings 7-10pm, spend life trying to sort, now missing football, are these issues widespread?

  • mrmrwacky Henry Churchill (@mrmrwacky) reported from Radlett, England

    @EE send you customer survarys saying how well did we answer your questions but dont actually answer the question you ask lol

  • gonzbigdaf Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Birchanger, England

    @EE Try fixing your network in burton on trent 2 years of probs you lost so many customers to Vodafone

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • vegasuk john armstrong (@vegasuk) reported from Woolmer Green, England

    @EE no broadband in Woolmer Green Knebworth ?? Router keeps flipping between green and yellow flashing lights since 2pm today ! Help

  • sebgarner Sebastian Garner (@sebgarner) reported from Hatfield, England

    @EE as most places are open except for EE. It’s a bloody joke that your customers can’t speak to someone on the phone when you do a live chat they can’t help you so please explain if that is a way to run a business.

  • ScottWestron Scott Westron (@ScottWestron) reported from London Colney, England

    @EE Not interested in your being sorry for my feelings. Just need help from the telecoms company I’ve loved being with for a decade. I’m not at home. Where I am currently (also not a state secret) is WC2H 7BA

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • AshleyChaplin99 Ashley Chaplin (@AshleyChaplin99) reported from Potters Bar, England

    I have ended up as a result of being ripped off by @EE , with a serious piece of junk, @Huawei tablet. Cannot believe how bad it is.

  • ChairBadger Gavin Plume (@ChairBadger) reported from Harlow, England

    @EE Yes I am it's really annoying as keep getting an automated email saying on way and can't check on my account, now being told your taking money out of my account based on old contract which I am not paying, is this fair and good customer service?

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • synx508 Philip Bragg ( @synx508@bsd.network ) (@synx508) reported

    @bloopington @EE It's not the same in a legal sense, though. You can SMS run message content based filtering on your device if you're happy to share that content with the service provider. That's not the same as having the telco do it.

  • Paul_Bedford Paul Bedford (@Paul_Bedford) reported

    @EE Just turned it off..! Signal in my house is shocking which is why I turned it on..

  • MarvSays Marv (@MarvSays) reported

    @ee maybe youre receiving a “very high number of calls” because of your substandard service. How about employing more people to handle these calls?

  • DWnorthfield Darren Williams (@DWnorthfield) reported

    @EE what’s happening with your network fault near B14 6DP? It’s been weeks

  • che_bowman Adam Bowman (@che_bowman) reported

    @EE state of your phone lines. Tried sorting out BT Sport add on 3 times today and waits over 30 minutes. Lamentable service, paying for a product you can’t use

  • hartland_jason Jason Hartland (@hartland_jason) reported

    @EE Well I have been into store and the cheapest sim only is £15 !! Also have to ring up to discuss possible refund of Kay two months as my son didn’t get the text as not using his sim abroad ?? Can you help with this ? Can’t believe you can send a letter out to confirm ??

  • BartonsCentreP Mr Robson (@BartonsCentreP) reported

    @EE hi, ee app says “If you make any calls over WiFi Calling while abroad you'll b charged our standard international rates. To avoid these charges turn off WiFi Calling” Surely calls made through wifi, just use the internet provided by the wifi signal? How are these chargeable?

  • alisonlaurabell Alison Bell (@alisonlaurabell) reported

    @EE Hello…there seems to be an outage of sorts in the NE26 postcode but no explanation as to why. Can anyone help? I need to use my data to run a personal hotspot off my phone as, regrettably, my Wi-Fi isn’t working properly either. 🥴

  • amydotx Amy 🌷 (@amydotx) reported

    @EE my data will not work no matter how many times I turn my phone off and on again etc, winding me up now. I have service but data won't get past H+ ... Please help?

  • daddysfemboy femboi (@daddysfemboy) reported

    @EE @AntJack81 mm I wonder why you're busier than normal. Maybe because the wifi keeps going down YET there was no actual post about it?