EE outages and service status in Hertford, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Hertford, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and E-mail.
- The most recent signal from this area was received May 25, 4:12 AM GMT+1.
- Phone (43%)
- Internet (29%)
- E-mail (14%)
- Wi-fi (14%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hertford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hertford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at EE
EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hertford, England
The most recent EE outage reports came from the following cities: Hitchin, Potters Bar, Barnet, Bishops Stortford, Welwyn, Welwyn Garden City, Stevenage, Knebworth, Waltham Abbey, and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 Hitchin
|
Internet | 6 days ago |
|
Potters Bar
|
Wi-fi | 7 days ago |
|
Barnet
|
Phone | 7 days ago |
|
Bishops Stortford
|
7 days ago | |
|
Welwyn
|
Internet | 7 days ago |
|
Welwyn Garden City
|
Phone | 14 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Hertford, England
Latest outage, problems and issue reports in Hertford and nearby locations:
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Bikey McBikeface. (@harpbikespa) reported from Harpenden, England@EE intermittent no service for 2 months in Harpenden. No service now for 3 days. Customers can’t get me. #ee what’s going on. You arnt even answering DM.
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John (@Dadyougeek) reported from Harlow, EnglandI’m guessing that @EE won’t admit there is a problem with gifting data which is why they won’t response to my customer service tweets
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Gary Green (@GaryGreen28) reported from Potters Bar, England@EE Good evening,i upgraded my contract on sat eve, new phone was told via mail to ring 0800 0790531,due to some minor details b4 the new mob is despatched, 5-5hours later u cant get through as always busy.. Why ask a customer to ring in when u know the lines are soo busy?
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Adam Dechanel (@AdamDechanel) reported from London Colney, England@IsItNealCaffrey @EE @HPWizardsUnite @Samsung @NianticLabs @WarnerBrosUK Not yet. I keep getting an error to check my signal or WiFi... Done both. No joy... No reply from any dev or provider yet.
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Gina Hall (@Futsal_London2) reported from Enfield Lock, England@EE your customer service is great when entering a new contract but when I opted to exercise my rights under the 14 day cooling off law I experienced defensive, rude and inconsiderate staff - and you didn’t know you have a shop in enfield....
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Jonathan Morris 📱📸 (@jmcomms) reported from London Colney, England@VModifiedMind @benwood @EE @VodafoneUK @ThreeUK @O2 Albeit using half rate codec for voice. Sounded pretty awful.
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stephen payne (@stephenpayne17) reported from St Albans, England@EE Hi having trouble with mobile WiFi account can login but comes up with error on this page
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Tonya 🦋🍓 (@ton_87L) reported from Barnet, EnglandQuite disgusting that @EE had planned works on signal in my area till 16th September and not one person from a telecommunications company has bothered to let me know or communicate this to me. What a **** up. Embarrassing.
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Louis Esner (@louioo) reported from Enfield Lock, England@EE I keep getting a notification from voicemail that I haven't activated my voicemail. I have recently (via EE website live chat) asked for my voicemail to be activated, which they confirmed they did. Could someone please help me as I currently have no voicemail #NoVoicemail
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Ari Gork (@arigork) reported from Barnet, England@EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?
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ROB (@97_BULLDOG_97) reported from Buntingford, England@sarah_j_robins @EE Phone them up & complain they gave me money off my next bill ,I haven't had a proper signal for nearly 6 weeks
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John Smoleskis (@johnski2000) reported from Harlow, England@EE Hi David. It was a most unhelpful message. Something along the lines that there’s a problem. Just got home. All seems to be working ok now. Thanks
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Peter (@peter_hollas) reported from Stevenage District, England@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK
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vs (@_vsreal) reported from Barnet, EnglandWhy is my data not working. Since morning??? I’m gonna lose it @ee
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Paul Lewis (@paulstevenlewis) reported from Barnet, England@virginmedia have the worst customer service I know of... @EE & @SkyHelpTeam are SO much better. I messaged Virgin at 10:30 on Thursday, as a very longstanding customer & waited over an hour for them on the phone before giving up. At 5:30pm Friday, they still have not replied!
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Karen Bull (@karenbull2301) reported from Shenley, England@EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!
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Chloe Driver (@Chloe_Driver) reported from Borehamwood, England@EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee
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EE Issues Reports
Latest outage, problems and issue reports in social media:
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𝐀𝐃𝐙 (@ad_moran4) reported@EE No problem at all I have reported and blocked the page and I’ve also called you this evening and reported it to two of your fantastic colleagues. I really hope you get this sorted 🤞
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caitlyn1972 (@AlwaysAnAngel72) reported@Greaves24Tg @EE @tg well, that’s that sorted. Rang EE, some issue with back office, they’d not put through the order for my phone (?), ordered now, delivered tomorrow…and they’ve refunded delivery fee I had paid yesterday. Happy days. But flipping Nora…these scam helpline twitter accounts 🙄🙄
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ObamaWellington (@ObamaWellington) reported@EE @geynosha Hahaha that is the most ridiculous and anti-customer system for accessing hotel WiFi, you realise that EE? At no stage should having to go to a shop to pick up an UK EE sim card be a required activity.
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Some UK Tesla Guy (@SomeUKTeslaGuy) reportedSo today's customer service issue is a really unpleasant experience with @EE. I have 'Mobile Broadband' with them and, whilst on holiday, a fault seemed to occur. So I called up, got passed around, talked to 3 different people. After passing security with the first two, I still eventually got asked for a password which I was pretty sure I'd never set and, after two attempts, I was told that's it - I had to go into an EE store with the device and my passport. So I go in, and it's a billing problem. They'd sent a message to the device's phone number (which is never used, as it's a home broadband router), I'd had no email or other warning. Sure enough, the helpful store guy said, there's often no password but the system asks for one anyway. So I got a payment missed charge (lots of stuff in and out - I had missed something) and had to drive an hour round trip and pay parking to get someone who knew what they were talking about. Bloody ridiculous.
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J G L (@smartmama) reported@EE , Can someone explain why my account was charged £3 extra last month. I am not getting any responses. I am not a new customer.
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anthony ricketts (@ajricketts82) reported@EE absolutely terrible. 4 out of the last 7 days our internet has dropped out. Shocking service
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𝐀𝐃𝐙 (@ad_moran4) reported@EE can you please tell me why I’ve had Nigerian scammers calling me directly through your X account and harassing me. You need to check your support team account because it’s been hacked , they wanted my WhatsApp details.
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Surinder (@SurinderRehal) reported@EE 0r bt or whatever they call themselves- equally as useless as each other. It’s taken me all day today trying to get connected to a service. Spoke to the Guide three times and got cut off each time issue not resolved. I do really need it sorted quickly or I’m off the sky
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WelshSully (@WelshSully96) reported@dpduk_ just to make you aware your drivers have unauthorised people doing deliveries while in the van. You attempted to deliver with a photo of the wrong address. Your customer service response was il raise it. Then to my response of I hope I get it tomorrow was sure. @EE
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Opeyemi Daniel (@DinaGlyphs) reported@EE When asked if I want to talk to someone and I follow the prompt, the call ends with an instruction to wait for further messages to guide me on how to get further support. The message doesn’t arrive, nor do I get a call back.