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EE outages and service status in Hertford, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Hertford, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received May 25, 4:12 AM GMT+1.
  • 44% Internet (44%)
  • 33% Phone (33%)
  • 11% E-mail (11%)
  • 11% Wi-fi (11%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hertford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hertford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 26: Problems at EE

EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hertford, England

The most recent EE outage reports came from the following cities: Hitchin, Potters Bar, Barnet, Bishops Stortford, Welwyn, Welwyn Garden City, Stevenage, Knebworth, Waltham Abbey, and Enfield Town.

CityProblem TypeReport Time
Hitchin Internet 2 days ago
Potters Bar Wi-fi 2 days ago
Barnet Phone 2 days ago
Bishops Stortford E-mail 2 days ago
Welwyn Internet 2 days ago
Welwyn Garden City Phone 9 days ago

Nearby cities with recent reports

Hitchin

1 recent signals

2 days ago
Potters Bar

1 recent signals

2 days ago
Barnet

1 recent signals

2 days ago
Bishops Stortford

1 recent signals

2 days ago
Welwyn

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hertford, England

Latest outage, problems and issue reports in Hertford and nearby locations:

  • Chazacox
    Charlie Tebbs 🙋‍♂️ (@Chazacox) reported from Barnet, England

    Great service from @EE over the last couple of days. Matched a cheaper offer for my upgrade with no hastle. Buzzing.

  • arigork
    Ari Gork (@arigork) reported from Barnet, England

    @EE Unable to login to the IOS app over the last few days. Removed and reinstalled with no luck. Any known issues?

  • gonzbigdaf
    Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Birchanger, England

    @EE Try fixing your network in burton on trent 2 years of probs you lost so many customers to Vodafone

  • joumpac
    Joey P. U. (@joumpac) reported from Barnet, England

    @EE @sheshapesspaces I dont have network @EE #EEdown

  • Robe0s
    Stuart (@Robe0s) reported from London Colney, England

    @EE so your store won’t issue me with a SIM card as my passport is out of date - no passports are being issued due to the pandemic! Surely you could help in these unusual times

  • Julian16722400
    Julian (@Julian16722400) reported from St Albans, England

    @EE What the number if it 150 I already tried give me a direct number preference to speak if possible the big mangers sorry don't want to sound rude

  • louioo
    Louis Esner (@louioo) reported from Enfield Lock, England

    @EE I keep getting a notification from voicemail that I haven't activated my voicemail. I have recently (via EE website live chat) asked for my voicemail to be activated, which they confirmed they did. Could someone please help me as I currently have no voicemail #NoVoicemail

  • GaryGreen28
    Gary Green (@GaryGreen28) reported from Potters Bar, England

    @EE Good evening,i upgraded my contract on sat eve, new phone was told via mail to ring 0800 0790531,due to some minor details b4 the new mob is despatched, 5-5hours later u cant get through as always busy.. Why ask a customer to ring in when u know the lines are soo busy?

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @virginmedia have the worst customer service I know of... @EE & @SkyHelpTeam are SO much better. I messaged Virgin at 10:30 on Thursday, as a very longstanding customer & waited over an hour for them on the phone before giving up. At 5:30pm Friday, they still have not replied!

  • Jamesmeredith
    James Meredith (@Jamesmeredith) reported from London Colney, England

    @EE beware of EE customer service offering “better” deals over the phone. They will lie to you and you could end up with a tariff you didn’t want. #mobile #cellular

  • sebgarner
    Sebastian Garner (@sebgarner) reported from Hatfield, England

    @EE as most places are open except for EE. It’s a bloody joke that your customers can’t speak to someone on the phone when you do a live chat they can’t help you so please explain if that is a way to run a business.

  • MichaelOwusujnr
    Michael Kwabena Owusu Jnr (@MichaelOwusujnr) reported from Enfield Lock, England

    @EE What is this stupid advert of EE with this snake stuff? What does it mean at all? Create a better advert than using our monies this nonsense advert which there is no understanding!

  • arigork
    Ari Gork (@arigork) reported from Barnet, England

    @EE Hey guys. No signal in NW4. Wifi calling is working - thank goodness. Have rebooted phone with no change.

  • paulondon666
    pavlin yankov (@paulondon666) reported from London Colney, England

    @EE Why are you not responding anymore to calls and emails about customer service or returns ? Its a third day I am calling for hours.

  • ton_87L
    Tonya 🦋🍓 (@ton_87L) reported from Barnet, England

    Just a heads up i ain't paying my bill for a service I ain't receiving @EE mid September the issue will be fixed. Then mid September you are getting my payment and even then i want that wiped off!!!!

  • MrsMummypennyUK
    Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @EE i can add an extra to my account for free, but how hard do you make it to set it up!! Ive ticked BT sport as my add on in my account. But nothing text wise has appeared. This is not a customer friendly experience.

  • SergioMallardo
    Sergio (@SergioMallardo) reported from St Albans, England

    @EE Will there be bill reductions on the back of this then? I’m not paying for a service I couldn’t use

  • Mazipita
    Mazi Pita®️ 🇳🇬🇬🇧 (@Mazipita) reported from Borehamwood, England

    @EE Hi, this issue has been resolved. I had to get a new SIM card

  • karenbull2301
    Karen Bull (@karenbull2301) reported from Shenley, England

    @EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!

  • AdamDechanel
    Adam Dechanel (@AdamDechanel) reported from London Colney, England

    @IsItNealCaffrey @EE @HPWizardsUnite @Samsung @NianticLabs @WarnerBrosUK Not yet. I keep getting an error to check my signal or WiFi... Done both. No joy... No reply from any dev or provider yet.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • houseofbuck
    Kevin Buck (@houseofbuck) reported

    @EE your customer service is atrocious. Had a new Broadband server fitted last Tuesday, it didn’t get activated by the engineer and was lied to about it would come on at midnight. Next day rang and got a BT engineer who arrived on Thursday took 10 mins to start it. No comp/sorry!

  • SimonVelocity
    SP (@SimonVelocity) reported

    @Benleo Had very similar with @EE utterly useless & even one year after it’s meant to have been sorted (thrown back within 14 days) they are still billing me per month for a non-existent broadband service. They are not just useless they are shysters too! They deserve to go skint!

  • jamesandrew2201
    James-Andrew Smith (@jamesandrew2201) reported

    @EE I need payment extension but I cant ring help please

  • smartmama
    J G L (@smartmama) reported

    @EE , Can someone explain why my account was charged £3 extra last month. I am not getting any responses. I am not a new customer.

  • PIV_123
    Peter Vickerman (@PIV_123) reported

    @EE rubbish service app said a 40 minute wait , an hour later …….

  • ChrisLeeTM
    ChrisLee™ (@ChrisLeeTM) reported

    @EE how do I cancel my broadband? My bill isn’t due until the 27th yet you decide to disconnect my broadband at 10pm, meaning I can’t even call EE. Then you disable my router from even connecting to devices in my home such as a WiFi printer!!! WTAF! 😡

  • newbornat
    ade (@newbornat) reported

    @EE what's going on with the internet/wifi in my area? (Ta6) Its been down all day. Ive been using my data. The time keeps changing when its getting 'fixed' we should have a month's discount. I pay for it and cant even use it.

  • ad_moran4
    𝐀𝐃𝐙 (@ad_moran4) reported

    @EE can you please tell me why I’ve had Nigerian scammers calling me directly through your X account and harassing me. You need to check your support team account because it’s been hacked , they wanted my WhatsApp details.

  • stevenharrisxo
    ste (@stevenharrisxo) reported

    @EE not exactly sure why my internet box light is orange.. always issues with EE broadband 🙃

  • b_lfairweather
    Beth Fairweather (@b_lfairweather) reported

    @EE then turned it back on after a LOT of discussing and promised to go back and listen to the sales call and call back and NEVER DID. Phoned back again and got fobbed off again. And the complaints form online doesn’t work