EE Outage Report in Hertford, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Hertford come from postal codes SG13.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hertford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hertford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hertford, England
The most recent EE outage reports came from the following cities: Hitchin, London, Bishops Stortford, Luton, New Barnet, Stevenage, Hertford, Chingford, St Albans, Enfield Town, Hatfield, Borehamwood, Waltham Cross, Barnet and Harpenden.
| City | Problem Type | Report Time |
|---|---|---|
 Hitchin |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
||
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hertford, England
Latest outage, problems and issue reports in Hertford and nearby locations:
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Georgia Couch
(@georgia_couch) reported
from
Luton, England
@EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?
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Karen Bull
(@karenbull2301) reported
from
Shenley, England
@EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!
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Scott Westron
(@ScottWestron) reported
from
London Colney, England
@EE I know. I wasn’t looking for advice. It’s not private data and it needn’t be secure - it’s just my damned phone number. Who cares? No. Sodding cheek. Never has a bill been overdue! I just want to speak to someone. You’re a telecoms company - phone me ??!!
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@ladyjaney75 @virginmedia @ComplainingCow Its terrible isnt it. I still dont have any contact from them. VIRGIN all i need is my landline number so i can set up my @EE Broadband!!!!
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice
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Chloe Driver
(@Chloe_Driver) reported
from
Borehamwood, England
@EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee
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TomJackson10
(@TomJackson10) reported
from
Bishop's Stortford, England
@ee broadband - shocking last 2 evenings 7-10pm, spend life trying to sort, now missing football, are these issues widespread?
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Henry Churchill
(@mrmrwacky) reported
from
Radlett, England
@EE send you customer survarys saying how well did we answer your questions but dont actually answer the question you ask lol
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Rob moore🥩🥩🍺🍺
(@gonzbigdaf) reported
from
Birchanger, England
@EE Try fixing your network in burton on trent 2 years of probs you lost so many customers to Vodafone
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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john armstrong
(@vegasuk) reported
from
Woolmer Green, England
@EE no broadband in Woolmer Green Knebworth ?? Router keeps flipping between green and yellow flashing lights since 2pm today ! Help
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Sebastian Garner
(@sebgarner) reported
from
Hatfield, England
@EE as most places are open except for EE. It’s a bloody joke that your customers can’t speak to someone on the phone when you do a live chat they can’t help you so please explain if that is a way to run a business.
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Scott Westron
(@ScottWestron) reported
from
London Colney, England
@EE Not interested in your being sorry for my feelings. Just need help from the telecoms company I’ve loved being with for a decade. I’m not at home. Where I am currently (also not a state secret) is WC2H 7BA
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Richard Moore
(@SwazzyGamer) reported
from
London Colney, England
@EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Ashley Chaplin
(@AshleyChaplin99) reported
from
Potters Bar, England
I have ended up as a result of being ripped off by @EE , with a serious piece of junk, @Huawei tablet. Cannot believe how bad it is.
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Gavin Plume
(@ChairBadger) reported
from
Harlow, England
@EE Yes I am it's really annoying as keep getting an automated email saying on way and can't check on my account, now being told your taking money out of my account based on old contract which I am not paying, is this fair and good customer service?
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
@_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Philip Bragg ( @synx508@bsd.network )
(@synx508) reported
@bloopington @EE It's not the same in a legal sense, though. You can SMS run message content based filtering on your device if you're happy to share that content with the service provider. That's not the same as having the telco do it.
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Paul Bedford
(@Paul_Bedford) reported
@EE Just turned it off..! Signal in my house is shocking which is why I turned it on..
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Marv
(@MarvSays) reported
@ee maybe youre receiving a “very high number of calls” because of your substandard service. How about employing more people to handle these calls?
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Darren Williams
(@DWnorthfield) reported
@EE what’s happening with your network fault near B14 6DP? It’s been weeks
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Adam Bowman
(@che_bowman) reported
@EE state of your phone lines. Tried sorting out BT Sport add on 3 times today and waits over 30 minutes. Lamentable service, paying for a product you can’t use
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Jason Hartland
(@hartland_jason) reported
@EE Well I have been into store and the cheapest sim only is £15 !! Also have to ring up to discuss possible refund of Kay two months as my son didn’t get the text as not using his sim abroad ?? Can you help with this ? Can’t believe you can send a letter out to confirm ??
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Mr Robson
(@BartonsCentreP) reported
@EE hi, ee app says “If you make any calls over WiFi Calling while abroad you'll b charged our standard international rates. To avoid these charges turn off WiFi Calling” Surely calls made through wifi, just use the internet provided by the wifi signal? How are these chargeable?
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Alison Bell
(@alisonlaurabell) reported
@EE Hello…there seems to be an outage of sorts in the NE26 postcode but no explanation as to why. Can anyone help? I need to use my data to run a personal hotspot off my phone as, regrettably, my Wi-Fi isn’t working properly either. 🥴
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Amy 🌷
(@amydotx) reported
@EE my data will not work no matter how many times I turn my phone off and on again etc, winding me up now. I have service but data won't get past H+ ... Please help?
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femboi
(@daddysfemboy) reported
@EE @AntJack81 mm I wonder why you're busier than normal. Maybe because the wifi keeps going down YET there was no actual post about it?