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EE outages and service status in Hertford, England

Why is my EE service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Hertford come from postal codes SG13 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Hertford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hertford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Hertford, England

The most recent EE outage reports came from the following cities: Barnet, Enfield Town, Welwyn, Welwyn Garden City, Stevenage, Sawbridgeworth, Harpenden, Hertford, Hitchin, Hoddesdon, and Bishops Stortford.

CityProblem TypeReport Time
Barnet Wi-fi 7 days ago
Enfield Town Internet 7 days ago
Welwyn Wi-fi 8 days ago
Barnet Internet 9 days ago
Barnet Internet 13 days ago
Barnet Internet 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hertford, England

Latest outage, problems and issue reports in Hertford and nearby locations:

  • GreyWolfDesignz
    Alex 🇬🇧 🇩🇪 (@GreyWolfDesignz) reported from Barnet, England

    @EE Are you guys blocking @BTP 61016 as trying to report a issue and it reports error 28

  • TomJackson10
    TomJackson10 (@TomJackson10) reported from Bishop's Stortford, England

    @ee broadband - shocking last 2 evenings 7-10pm, spend life trying to sort, now missing football, are these issues widespread?

  • AshleyChaplin99
    Ashley Chaplin (@AshleyChaplin99) reported from Potters Bar, England

    I have ended up as a result of being ripped off by @EE , with a serious piece of junk, @Huawei tablet. Cannot believe how bad it is.

  • ChairBadger
    Gavin Plume (@ChairBadger) reported from Harlow, England

    @EE Yes I am it's really annoying as keep getting an automated email saying on way and can't check on my account, now being told your taking money out of my account based on old contract which I am not paying, is this fair and good customer service?

  • ScottWestron
    Scott Westron (@ScottWestron) reported from London Colney, England

    @EE Not interested in your being sorry for my feelings. Just need help from the telecoms company I’ve loved being with for a decade. I’m not at home. Where I am currently (also not a state secret) is WC2H 7BA

  • ljchandler11
    lee (@ljchandler11) reported from Harlow, England

    @EE hi trying to gift data to my son but keep getting error message.. can you help.

  • vegasuk
    john armstrong (@vegasuk) reported from Woolmer Green, England

    @EE no broadband in Woolmer Green Knebworth ?? Router keeps flipping between green and yellow flashing lights since 2pm today ! Help

  • harpbikespa
    Bikey McBikeface. (@harpbikespa) reported from Harpenden, England

    @EE no service for over a week ? I have DM you. 😡

  • MrsMummypennyUK
    Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!

  • SwazzyGamer
    Richard Moore (@SwazzyGamer) reported from London Colney, England

    @EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks

  • Robe0s
    Stuart (@Robe0s) reported from London Colney, England

    @EE so your store won’t issue me with a SIM card as my passport is out of date - no passports are being issued due to the pandemic! Surely you could help in these unusual times

  • Chloe_Driver
    Chloe Driver (@Chloe_Driver) reported from Borehamwood, England

    @EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee

  • MrsMummypennyUK
    Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    Shoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.

  • Chloe_Driver
    Chloe Driver (@Chloe_Driver) reported from Borehamwood, England

    Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice

  • karenbull2301
    Karen Bull (@karenbull2301) reported from Shenley, England

    @EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!

  • sebgarner
    Sebastian Garner (@sebgarner) reported from Hatfield, England

    @EE as most places are open except for EE. It’s a bloody joke that your customers can’t speak to someone on the phone when you do a live chat they can’t help you so please explain if that is a way to run a business.

  • martin_namara
    Last Stand (@martin_namara) reported from Broxbourne District, England

    Prepping for school our youngest.. New phone.. Cheaper contract thru online 3rd party still with @EE...tried to get a deal but they just give you a story that has no meaning to a client its all about them! Trying to cancel orig contract took details put on hold now 35 mins 👹

  • Dadyougeek
    John (@Dadyougeek) reported from Harlow, England

    I’m guessing that @EE won’t admit there is a problem with gifting data which is why they won’t response to my customer service tweets

  • ScottWestron
    Scott Westron (@ScottWestron) reported from London Colney, England

    @EE I know. I wasn’t looking for advice. It’s not private data and it needn’t be secure - it’s just my damned phone number. Who cares? No. Sodding cheek. Never has a bill been overdue! I just want to speak to someone. You’re a telecoms company - phone me ??!!

  • gonzbigdaf
    Rob moore🥩🥩🍺🍺 (@gonzbigdaf) reported from Birchanger, England

    @EE Try fixing your network in burton on trent 2 years of probs you lost so many customers to Vodafone

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Swiss_Tony
    swiss tony (@Swiss_Tony) reported

    @EE my cellular/4G has been down since Saturday AM and despite assurances it would be fixed, here we are over 48 hours and still down. Network status says fix in 16 hours but that was over 24 hours ago. Please help

  • shena_chilvers
    Shena Chilvers (@shena_chilvers) reported

    @EE help - iPhone 14 pro max complete blank when I woke up - had to plug into laptop to recharge it. Updated to 16.2 & now NO SIGNAL - NO DATA - NOTHING! Tying to call but can’t obviously! Having to use someone else’s phone but YOU AREN’T ANSWERING!Been 1/2 hr at mo still waiting

  • shena_chilvers
    Shena Chilvers (@shena_chilvers) reported

    @EE Finally got through, seems your mask is down yet again 😨

  • ImpossibleHelen
    Impossible Princess Helen (@ImpossibleHelen) reported

    @EE It is still not working. I have sent a DM as requested

  • Degendesigner
    Degen Car Designer (@Degendesigner) reported

    @EE you just cut me off after 40 mins on phone moving me around to 4 different departments. Useless customer service.

  • ls_1983
    Lee Stewart (@ls_1983) reported

    @EE Yes, god forbid anyone wants some sort of actual customer service at a time not convenient to a multi billion pound company. Sorry for not obliging and calling at a suitable time for you

  • timdavies1972
    Tim Davies (@timdavies1972) reported

    @EE any updates on internet issues in CF729ND I work from home and this is now a little concerning

  • LMorrisPhillips
    Lynne MorrisPhillips (@LMorrisPhillips) reported

    @EE Thanks David. The store have offered to help her to top up her phone when she nedds to.

  • MottyRW
    RichardM (@MottyRW) reported

    @O2 . Dear o2, this is a thread on your customer service. I have a contract with your for £10/month. I recently activated a USA travel bolt-on and travelled to the USA for 5 days where I utilised it (I note it included a shockingly bad 0.5mbps speed cap @EE are much better here)

  • owenhb17
    Owen (@owenhb17) reported

    @EE Hi Neil - thank you for answering my questions, very helpful. It looks like I'm better off staying out of contract and paying my £30.98 per month. Will take another look after the March price rises. P.S. did you pick up my note about the price increase link not working? Thanks