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EE outages and service status in Hitchin, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Hitchin, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 25, 5:32 PM GMT+1.
  • 40% Internet (40%)
  • 30% Wi-fi (30%)
  • 25% Phone (25%)
  • 5% Total Blackout (5%)

The latest reports from users having issues in Hitchin come from postal codes SG4 and SG5 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hitchin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at EE

EE is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hitchin, England

The most recent EE outage reports came from the following cities: Luton, Hitchin, Welwyn, Letchworth Garden City, Welwyn Garden City, Henlow, Dunstable, Royston, Stevenage, Knebworth, Shefford, and Clophill.

CityProblem TypeReport Time
Luton Phone 2 days ago
Hitchin Internet 3 days ago
Luton Wi-fi 3 days ago
Welwyn Internet 3 days ago
Luton Total Blackout 3 days ago
Letchworth Garden City Internet 3 days ago

Nearby cities with recent reports

Luton

3 recent signals

2 days ago
Welwyn

1 recent signals

3 days ago
Letchworth Garden City

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hitchin, England

Latest outage, problems and issue reports in Hitchin and nearby locations:

  • MrsMummypennyUK
    Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    Shoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.

  • sharie76
    sharon rennie (@sharie76) reported from Barton-le-Clay, England

    @EE My friend didn’t take a new contract he looked online at 3rd party he phoned up and asked could you match it and you did hence my comment it’s a shame you treat customers differently. I did the same and was told no.

  • Solo_B
    Sohāil (@Solo_B) reported from Luton, England

    @EE fix your shit internet!

  • jjiszatt
    Jess Iszatt (@jjiszatt) reported from Hertfordshire, England

    Consumer law says that the place you got the phone (for me this is the EE store) need to sort this at no cost, as it is a 2 year warranty, but when I asked in the @EE store, they said I needed to bring it in, and it gets sent away for 2-3 WEEKS to get independently reviewed (wtf)

  • peter_hollas
    Peter (@peter_hollas) reported from Stevenage District, England

    @EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK

  • NatashaVivienS
    Natasha Shepherd ♡ (@NatashaVivienS) reported from Luton, England

    @EE having issues. Tv states I have no internet connection and my WiFi isn’t working. #help

  • DaveLuton
    David Cox (@DaveLuton) reported from Luton, England

    No network all day in Luton. Please update me @EE

  • harpbikespa
    Bikey McBikeface. (@harpbikespa) reported from Harpenden, England

    @EE intermittent no service for 2 months in Harpenden. No service now for 3 days. Customers can’t get me. #ee what’s going on. You arnt even answering DM.

  • Mutsa8
    Mutsa Magadah 🆗 (@Mutsa8) reported from Dunstable, England

    @EE oi why when connected to your WiFi do my apps say not supported in this country. Fix up!

  • MrsMummypennyUK
    Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @EE i can add an extra to my account for free, but how hard do you make it to set it up!! Ive ticked BT sport as my add on in my account. But nothing text wise has appeared. This is not a customer friendly experience.

  • 97_BULLDOG_97
    ROB (@97_BULLDOG_97) reported from Buntingford, England

    @sarah_j_robins @EE Phone them up & complain they gave me money off my next bill ,I haven't had a proper signal for nearly 6 weeks

  • lizcoombes
    Liz Didn’t Like People Anyway (@lizcoombes) reported from Chalton, England

    Chatting to @EE online about my contract and I think they’ve disconnected the chat. Considering I was explaining I could getting better value elsewhere, I’m now thinking the treatment would improve too. I’ve been a customer for 24yrs. Shocking.

  • MrsMummypennyUK
    Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @ladyjaney75 @virginmedia @ComplainingCow Its terrible isnt it. I still dont have any contact from them. VIRGIN all i need is my landline number so i can set up my @EE Broadband!!!!

  • penfoldholes
    Richard Barker (@penfoldholes) reported from Shefford, England

    @victoriamscott @EE I thought the customer was king ....

  • kevinhayles
    Kevin Hayles (@kevinhayles) reported from Ware, England

    Very poor customer service @EE. Feel free to get in touch and arrange some training for your teams. Let’s turn this into a positive. #cantwait #ostomy #hiddendisabilities #facilitiesforall

  • MsTashaShepherd
    Natasha Shepherd ♡ (@MsTashaShepherd) reported from Luton, England

    @EE Having issues with home broadband staying have no internet connection. WiFi lights are on but not working. Have turned it on and off but still nothing. Been like this for 24 hours. Help!

  • GreyWolfDesignz
    Alex 🇬🇧 🇩🇪 (@GreyWolfDesignz) reported from Luton, England

    @EE Regards query from earlier, just spoke to your colleagues from PAYG Customer Service and everything is sorted 👍

  • m25dave
    M25 DAVE (@m25dave) reported from Sandridge, England

    @EE Dear ee. I have lost count of the amount of times service has been interrupted this summer AL4 area. Kindly sort it or loose a loyal customer

  • AndyAndysmorgan
    Andy Morgan (@AndyAndysmorgan) reported from Welwyn Garden City, England

    @mouthwaite @EE Unfortunately I'm having the same issues with O2, signal drops out in an area where I should get minimum 4g, they constantly double bill me, one for a number I've never had

  • jamie_2127
    Jamie Taylor (@jamie_2127) reported from Dunstable, England

    @EE I’ve given you a “shout”, so why no response! I’ve also sent a dm to some useless idiot called Peter who doesn’t have the decency to respond either!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Marzy1867
    Richard Marshall (@Marzy1867) reported

    @houseofbuck @EE Similar we installed and got 6-10mps when an agent told us we'd be able to stream and wfh on the package "sold" to us. The phone calls with and agent and senior manager were awful. She listened to the original call 1hr 15mins within 20 minutes end to wnd and declined complaint

  • cunningstuntss1
    Hope is NOT a Strategy (@cunningstuntss1) reported

    @EE broadband down in HA9 Wembley area. Any idea when this will be resolved?

  • ad_moran4
    𝐀𝐃𝐙 (@ad_moran4) reported

    @EE can you kindly explain to me after 25 years of being a loyal customer the best you can offer me for a new IPhone 17 all in is £72 a month when O2 can give it to me for far less. I think you need to review this !

  • AnPuca32
    An Púca (@AnPuca32) reported

    Started new job & get 1st wage end of July. Phoned direct debit companies such as @EE and asked for a payment break until I receive wages, they were great. However, I called Creations @CurrysServices @currys who advised me to let direct debits go unpaid. Very poor and let down!

  • KLearn
    Karen Loughridge (@KLearn) reported

    Complaint ID29651411 now reported closed - you have not yet processed the SAR request it contains. @EE customer service is beyond a joke!

  • DMLYONDER
    DML (@DMLYONDER) reported

    @EE please people don't trust BTW and ee even night broadband goes down for upto hours stopping my mums phone line and emergency panic alarm from work and it seems bt don't give a monkeys

  • James_Nickless
    🏴󠁧󠁢󠁥󠁮󠁧󠁿 James Nickless BS© 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@James_Nickless) reported

    @ad_moran4 @EE @O2 Enjoy the lack of signal. I switched the other way last year and haven’t looked back.

  • parkendgoodison
    ParkEnd Now Block002 (@parkendgoodison) reported

    @ad_moran4 @EE @O2 O2 is ****

  • shawtty64
    Me (@shawtty64) reported

    @EE your app is down AGAIN ...

  • LisaJac03929654
    Lisa Grantham (@LisaJac03929654) reported

    @EE bought two S26 Ultra's - promised buds but its proving impossible to get them 🙁 tried to call customer services but they didn't call us back.