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EE Outage Report in Hitchin, Hertfordshire, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Hitchin come from postal codes SG4 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hitchin, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at EE

EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Hitchin, England

The most recent EE outage reports came from the following cities: Luton, Dunstable, Clophill, Welwyn, Henlow, Welwyn Garden City, Stevenage, Harpenden, Hertford, Hitchin, Flitwick, Letchworth Garden City, Biggleswade, Millbrook, and Shefford.

CityProblem TypeReport Time
Luton E-mail 22 hours ago
Luton Internet 2 days ago
Dunstable Wi-fi 4 days ago
Clophill Internet 5 days ago
Welwyn Wi-fi 5 days ago
Luton E-mail 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hitchin, England

Latest outage, problems and issue reports in Hitchin and nearby locations:

  • LevittCheryl
    Cheryl Chapman (@LevittCheryl) reported from Northill, England

    @EE No not really but been an ongoing problem since we moved into the property 😭

  • NatashaVivienS
    Natasha Shepherd ♡ (@NatashaVivienS) reported from Luton, England

    @EE I’ve been bing issues with my internet connection for the last three days!!! I have dm sooooo many times and had no espouse all of yesterday evening! Can someone get back to me urgently!!!!

  • penfoldholes
    Richard Barker (@penfoldholes) reported from Shefford, England

    @victoriamscott @EE I thought the customer was king ....

  • Wilson_xx
    Dominique Wilson (@Wilson_xx) reported from Biggleswade, England

    @EE Hi again, I’m looking at the purple 💜 If I can definitely do it in store then I’ll pop in tomorrow. Wasn’t sure if it was giving me an error because it was now unavailable as too many people had pre-ordered it. Thanks for your help!

  • Trantum_UK
    David ☮ (@Trantum_UK) reported from Luton, England

    Funny how @EE network has been shit since they launched 5g 🙄

  • NatashaVivienS
    Natasha Shepherd ♡ (@NatashaVivienS) reported from Luton, England

    @EE are you having issues with connecting people with their WiFi. I work for the NHS and I am working from home. My WiFi has connected to my laptop fine this morning now it states there is no internet however it’s working for my partner and my phone. Please advise.

  • m25dave
    M25 DAVE (@m25dave) reported from Sandridge, England

    @EE Dear ee. I have lost count of the amount of times service has been interrupted this summer AL4 area. Kindly sort it or loose a loyal customer

  • tcoanni
    fooeauty (@tcoanni) reported from Welwyn Garden City, England

    @EE Id love to take advantage of this but the EE signal at home and work is appalling 😩

  • georgia_couch
    Georgia Couch (@georgia_couch) reported from Luton, England

    @EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?

  • ashleyrandell82
    Ashley (@ashleyrandell82) reported from Luton, England

    @EE 17 days since ordered the iPhone 11 pro was 1 day dispatch that turned to 7 but no emails or contact of any delay have had two returns envelopes sent if I had traded in I would of been without a phone for nearly 3 weeks 😩 not the best service when I’ve been with you for 10y+

  • Stuart_Gemini
    Stuart Alexander (@Stuart_Gemini) reported from Pirton, England

    @EE your business support is just shy of non existent!

  • Solo_B
    Sohāil (@Solo_B) reported from Luton, England

    @EE fix your shit internet!

  • MrsMummypennyUK
    Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @ladyjaney75 @virginmedia @ComplainingCow Its terrible isnt it. I still dont have any contact from them. VIRGIN all i need is my landline number so i can set up my @EE Broadband!!!!

  • LevittCheryl
    Cheryl Chapman (@LevittCheryl) reported from Northill, England

    @ee once again your service is appalling, I really have no idea why I remain with you !!!!!!!!!!!!!!!

  • MrsMummypennyUK
    Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!

  • NatashaVivienS
    Natasha Shepherd ♡ (@NatashaVivienS) reported from Luton, England

    @EE having issues. Tv states I have no internet connection and my WiFi isn’t working. #help

  • sharie76
    sharon rennie (@sharie76) reported from Barton-le-Clay, England

    @EE My friend didn’t take a new contract he looked online at 3rd party he phoned up and asked could you match it and you did hence my comment it’s a shame you treat customers differently. I did the same and was told no.

  • DaveLuton
    David Cox (@DaveLuton) reported from Luton, England

    No network all day in Luton. Please update me @EE

  • vegasuk
    john armstrong (@vegasuk) reported from Woolmer Green, England

    @EE no broadband in Woolmer Green Knebworth ?? Router keeps flipping between green and yellow flashing lights since 2pm today ! Help

  • kevinhayles
    Kevin Hayles (@kevinhayles) reported from Ware, England

    Very poor customer service @EE. Feel free to get in touch and arrange some training for your teams. Let’s turn this into a positive. #cantwait #ostomy #hiddendisabilities #facilitiesforall

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • david_navigator
    David Rose (@david_navigator) reported

    @EE why do you charge to SMS @BTP ? Shouldn't that come out of free text allowance ? Service: British Transport Police Category Ref: 61016 £0.13

  • Ayman_Abdrabo_
    Ayman M. AbdelNasser (@Ayman_Abdrabo_) reported

    @EE EE is worst customer service team. I have been talking for two hours with customer service for an issue that it's 100% not my fault and didn't reach to a conclision . End of call, customer service agent hung up the line

  • AssosChelt
    Daniel McGiff (@AssosChelt) reported

    @EE Now home. Mobile data did not work at all whilst in FL. About to send you a DM. Please cancel and ensure roam further is not billed, due to failure to provide service.

  • Fitheach1
    Fitheach 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@Fitheach1) reported

    @EE Better with new router. Speed up to 8 Mb/s from 2 max. Need fine tuning with discs to get reasonable signal through house. Bemused to find speeds in original Contract Summary w/out new router were 12.3 - 13.6, min 11 & 9.3 - 10.4, min 8.4 with new one! Down 26% min guaranteed.

  • S_Middleton16
    Steven Middleton (@S_Middleton16) reported

    @EE been trying to get in touch with customer services all day. I finally get through and I get the most rude representative I’ve ever had. When I requested to speak with a supervisor or manager he denied that request and proceeded to be cheeky and unhelpful.

  • karldyson
    Karl Dyson (@karldyson) reported

    @EE Hi, apologies, by the time you’d replied I was ******* and nowhere near the area where I was experiencing the issue. I’ll be there again tomorrow so will re-check and let you know if it’s still a problem.

  • Natasha36651139
    Natasha Davis (@Natasha36651139) reported

    @EE my partner has been trying for the past four hours to cancel his contract and unfortunately the line keeps going… he doesn’t want to hear what else you have to offer, he just wants to cancel. If you gave people the option to cancel on the app it would improve the wait times!

  • hefe97
    hef (@hefe97) reported

    @EE you will not keeping getting away with this atrocious network service and make the same excuses over and over again, I want reparations!

  • Whileweefella
    Joe (@Whileweefella) reported

    Honestly that EE broadband ad with the fake family “is that live”? landing a ******* plane makes me not only never want to use @EE, but also any kind of technology ever again.

  • shayah32
    shayah32 (@shayah32) reported

    @EE Whats wrong with the network in the kt2 7qb area - minimal network and i have 5g - ehy am i paying a bill when i can barely use my phone