EE

EE Outage Report in Hitchin, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Hitchin come from postal codes SG5.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hitchin, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hitchin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hitchin, Hertfordshire, England 02/19/2026 09:55

February 19: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hitchin, Hertfordshire, England

The most recent EE outage reports came from the following cities: Stevenage, Harpenden, Henlow, Millbrook, Shefford, Welwyn, Luton, Baldock, Letchworth Garden City, Biggleswade, Hitchin, Hertford and Dunstable.

Loading map, please wait...
City Problem Type Report Time
United KingdomStevenage Phone
United KingdomHarpenden Internet
United KingdomHenlow Wi-fi
United KingdomMillbrook Phone
United KingdomShefford Internet
United KingdomWelwyn Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hitchin, England

Latest outage, problems and issue reports in Hitchin and nearby locations:

  • kevinhayles Kevin Hayles (@kevinhayles) reported from Ware, England

    Very poor customer service @EE. Feel free to get in touch and arrange some training for your teams. Let’s turn this into a positive. #cantwait #ostomy #hiddendisabilities #facilitiesforall

  • LevittCheryl Cheryl Chapman (@LevittCheryl) reported from Northill, England

    @EE No not really but been an ongoing problem since we moved into the property 😭

  • ashleyrandell82 Ashley (@ashleyrandell82) reported from Luton, England

    @EE 17 days since ordered the iPhone 11 pro was 1 day dispatch that turned to 7 but no emails or contact of any delay have had two returns envelopes sent if I had traded in I would of been without a phone for nearly 3 weeks 😩 not the best service when I’ve been with you for 10y+

  • Wilson_xx Dominique Wilson (@Wilson_xx) reported from Biggleswade, England

    @EE Hi again, I’m looking at the purple 💜 If I can definitely do it in store then I’ll pop in tomorrow. Wasn’t sure if it was giving me an error because it was now unavailable as too many people had pre-ordered it. Thanks for your help!

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    Shoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.

  • vegasuk john armstrong (@vegasuk) reported from Woolmer Green, England

    @EE no broadband in Woolmer Green Knebworth ?? Router keeps flipping between green and yellow flashing lights since 2pm today ! Help

  • tcoanni fooeauty (@tcoanni) reported from Welwyn Garden City, England

    @EE Id love to take advantage of this but the EE signal at home and work is appalling 😩

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @ladyjaney75 @virginmedia @ComplainingCow Its terrible isnt it. I still dont have any contact from them. VIRGIN all i need is my landline number so i can set up my @EE Broadband!!!!

  • GreyWolfDesignz Alex 🇬🇧 🇩🇪 (@GreyWolfDesignz) reported from Luton, England

    @EE Regards query from earlier, just spoke to your colleagues from PAYG Customer Service and everything is sorted 👍

  • NatashaVivienS Natasha Shepherd ♡ (@NatashaVivienS) reported from Luton, England

    @EE are you having issues with connecting people with their WiFi. I work for the NHS and I am working from home. My WiFi has connected to my laptop fine this morning now it states there is no internet however it’s working for my partner and my phone. Please advise.

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • sharie76 sharon rennie (@sharie76) reported from Barton-le-Clay, England

    @EE My friend didn’t take a new contract he looked online at 3rd party he phoned up and asked could you match it and you did hence my comment it’s a shame you treat customers differently. I did the same and was told no.

  • Solo_B Sohāil (@Solo_B) reported from Luton, England

    @EE fix your shit internet!

  • GreyWolfDesignz Alex 🇬🇧 🇩🇪 (@GreyWolfDesignz) reported from Luton, England

    @EE Yup, no problems with other numbers as just checked

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    @_bronni @ladyjaney75 @virginmedia @ComplainingCow @EE @BBCWatchdog Ooohhh @bbcwatchdog can you help. Virgin are holding me to ransom. My service is cancelled..26th July my service ends .but they wont give me my landline to switch to EE!!!

  • m25dave M25 DAVE (@m25dave) reported from Sandridge, England

    @EE Dear ee. I have lost count of the amount of times service has been interrupted this summer AL4 area. Kindly sort it or loose a loyal customer

  • harpbikespa Bikey McBikeface. (@harpbikespa) reported from Harpenden, England

    @EE no service for over a week ? I have DM you. 😡

  • georgia_couch Georgia Couch (@georgia_couch) reported from Luton, England

    @EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?

  • LevittCheryl Cheryl Chapman (@LevittCheryl) reported from Northill, England

    @ee once again your service is appalling, I really have no idea why I remain with you !!!!!!!!!!!!!!!

  • Stuart_Gemini Stuart Alexander (@Stuart_Gemini) reported from Pirton, England

    @EE your business support is just shy of non existent!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AntizonShuel Shuel Schmuck Antizzion 🏴‍☠️🏁🏳️🏳️‍🌈🇺🇳🇪🇺 (@AntizonShuel) reported

    @EE Customer service @Meadowhall Sheffield branch is very disappointing. 5 staff in the back - even after waiting 15 mins they’re taking their breaks when they come out .manager was very rude. At time when shops r struggling for foot fall Iam shocked that EE think this is acceptable

  • vivmarsh viv marsh (@vivmarsh) reported

    @EE could you please explain why 4 phones in my house on your network have no signal or very little signal. Even when we have a little signal our phones say "emergency calls only". Just lost 1.5 hours of my life, and fankly the will to live, on a support chat which was no help!!!

  • KeithCP2 Keith Pates (@KeithCP2) reported

    @EE Letter has now been updated and will be in the post once my ink comes for my printer which is due tomorrow will be in the post first class to your Head Office about The Attrocious Customer Service I have had from you tonight to pay a bill I have told them to send by e-mail

  • DoodlesQuotea Quotea_ (@DoodlesQuotea) reported

    Yet again my ****** internet won't let me stream... not had a problem like this before... thanks @EE for never having delivered the speeds you promised.

  • BOBTAYL01081689 BOBTAYLOR (@BOBTAYL01081689) reported

    @EE Worlds worst company

  • MattDWrecker Matt DWrecker (@MattDWrecker) reported

    Hey, @EE, I have one of your laptops with BT sport. All I want to do is watch some football but trying to get BT sport set up on this laptop is about the most frustrating thing I’ve ever done. No guidance, no nothing. Down horrendous I’m actually paying you for this priviledge!

  • natnifp fintan Pritchard (@natnifp) reported

    So @EE now decides to send an apology and a little baggy to my old address to collect the phone that was fraudulently ordered via my account and never received and that they confirmed was sitting in a DBD station.

  • jncfc26 Jay (@jncfc26) reported

    @EE hi, why am I constantly getting text messages from EE about an outage in my area that lasts 3-4 days then another one saying it’s back up then shortly after another saying there’s another issue?!

  • PuffyBooks PuffyBooks 🖤 (@PuffyBooks) reported

    @EE I just spoke to a rep and signed up to add a sim only plan to my broadband contract, but the allowance is only 1gb! I was offered 5gb plus 1gb extra .... How do I cancel this?

  • IamArmstrong Steven Armstrong (@IamArmstrong) reported

    @EE Your log in screen is not working. I have forgot my password but when requesting a new password the "I'm not a robot" box is not working and is just turning grey. HELP