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EE outages and service status in Hertfordshire, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Hertfordshire, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received May 7, 4:24 PM GMT+1.
  • 55% Internet (55%)
  • 27% Phone (27%)
  • 18% Wi-fi (18%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hertfordshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hertfordshire, England

The most recent EE outage reports came from the following cities: Luton, Dunstable, Stevenage, Letchworth Garden City, Knebworth, Waltham Abbey, Welwyn, Hemel Hempstead, Welwyn Garden City, and Harpenden.

CityProblem TypeReport Time
Luton Phone 2 days ago
Dunstable Internet 5 days ago
Luton Wi-fi 7 days ago
Dunstable Internet 7 days ago
Luton Wi-fi 8 days ago
Stevenage Internet 10 days ago

Nearby cities with recent reports

Luton

2 recent signals

2 days ago
Dunstable

2 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

  • SwazzyGamer
    Richard Moore (@SwazzyGamer) reported from London Colney, England

    @EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks

  • NatashaVivienS
    Natasha Shepherd ♡ (@NatashaVivienS) reported from Luton, England

    @EE are you having issues with connecting people with their WiFi. I work for the NHS and I am working from home. My WiFi has connected to my laptop fine this morning now it states there is no internet however it’s working for my partner and my phone. Please advise.

  • IanStone666
    Ian Stone (@IanStone666) reported from Enfield Lock, England

    @EE Had a live chat session with someone from technical but they couldn't help as I upgraded with chitter chatter & not directly with EE.

  • georgia_couch
    Georgia Couch (@georgia_couch) reported from Luton, England

    @EE we’re trying to order a replacement sim for a phone but your customer service line doesn’t give us a clear direction for this. Which option can we use?

  • jamie_2127
    Jamie Taylor (@jamie_2127) reported from Dunstable, England

    @EE I’ve given you a “shout”, so why no response! I’ve also sent a dm to some useless idiot called Peter who doesn’t have the decency to respond either!

  • ashleyrandell82
    Ashley (@ashleyrandell82) reported from Luton, England

    @EE I have a iPhone 14 pro max on order I couldn’t order via app or online to use student or blue card I’ve been loyal for 14 years same number. But being called mate & not adding the discount to say cancel and order again the phones backlogged for over a month can somebody help

  • harpbikespa
    Bikey McBikeface. (@harpbikespa) reported from Harpenden, England

    @EE no service for over a week ? I have DM you. 😡

  • louise_sarah
    Louise 🌈 (@louise_sarah) reported from St Albans, England

    @lizzieel @EE Apparently it is a known issue, has been for days, but on the My EE app says it's fine 🙄

  • sharie76
    sharon rennie (@sharie76) reported from Barton-le-Clay, England

    @EE My friend didn’t take a new contract he looked online at 3rd party he phoned up and asked could you match it and you did hence my comment it’s a shame you treat customers differently. I did the same and was told no.

  • m25dave
    M25 DAVE (@m25dave) reported from Sandridge, England

    @EE Dear ee. I have lost count of the amount of times service has been interrupted this summer AL4 area. Kindly sort it or loose a loyal customer

  • chris_dolan
    Chris Dolan (@chris_dolan) reported from London Colney, England

    Shocking service from @EE & @DPD_UK. Absolute amateur hour.

  • Ch1Hudson
    Chris Hudson (@Ch1Hudson) reported from Broxbourne District, England

    @EE is your network down Herts

  • martin_namara
    Last Stand (@martin_namara) reported from Broxbourne District, England

    Prepping for school our youngest.. New phone.. Cheaper contract thru online 3rd party still with @EE...tried to get a deal but they just give you a story that has no meaning to a client its all about them! Trying to cancel orig contract took details put on hold now 35 mins 👹

  • seantnash
    Sean Nash (@seantnash) reported from Enfield Lock, England

    So many customers could learn a lot about customer service from @EE - always so helpful, friendly and knowledgable!

  • ScottWestron
    Scott Westron (@ScottWestron) reported from London Colney, England

    @EE Not interested in your being sorry for my feelings. Just need help from the telecoms company I’ve loved being with for a decade. I’m not at home. Where I am currently (also not a state secret) is WC2H 7BA

  • GreyWolfDesignz
    Alex 🇬🇧 🇩🇪 (@GreyWolfDesignz) reported from Luton, England

    @EE Yup, no problems with other numbers as just checked

  • HarunTulunay
    aaron. (@HarunTulunay) reported from London Colney, England

    @EE we chatted last week and you said someone would call me. I haven't received any calls about signal box. Great service...

  • GaryGreen28
    Gary Green (@GaryGreen28) reported from Potters Bar, England

    @EE Good evening,i upgraded my contract on sat eve, new phone was told via mail to ring 0800 0790531,due to some minor details b4 the new mob is despatched, 5-5hours later u cant get through as always busy.. Why ask a customer to ring in when u know the lines are soo busy?

  • S13UNY
    Sunny miah (@S13UNY) reported from Broxbourne District, England

    @EE are you guys having network issues as my phones keeps cutting off every 1 min when I am on the phone en7 5ra

  • Mutsa8
    Mutsa Magadah 🆗 (@Mutsa8) reported from Dunstable, England

    @EE oi why when connected to your WiFi do my apps say not supported in this country. Fix up!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AWayne26231
    Bruce A Wayne (@AWayne26231) reported

    @EE i’m off EE having a better service being a long-term customer here and I’m paying 300 pound for my phone bill and now you’ve increased it by an extra 4 pound is very cheeky. I know April have an increase every April but as a long-term customer, should my bill get cheaper

  • CathyJoslin
    Cathy Joslin (@CathyJoslin) reported

    @EE Hi hope you can help I’m not receiving OTP passwords from my bank

  • afcdonnilad
    AFCdonnilad (@afcdonnilad) reported

    Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2

  • Boonana2704
    Boonana (@Boonana2704) reported

    @EE I have spoken to samsung regarding getting some galaxy buds repaired and they directed me to yourselves. Can I DM you regarding my issue and get a quote please?

  • trickytrees12
    Thomas Payne (@trickytrees12) reported

    Never known a company so determined to con people than @EE … outrageously bad customer service and they’ve lost 3 potential customers thanks to their con of a website. Avoid.

  • jake_murphy95
    Jake Murphy (@jake_murphy95) reported

    .@skytv £106 a month my bill has gone up to for sky stream , ridiculously stupid amount. Despite saying I was leaving you advisor said couldn’t do anything to assist as I was on a good deal You have 48 hours to reduce my bill or I’m heading to @EE tv

  • KevlarBrock
    Kev (@KevlarBrock) reported

    @EE I’d really recommend you provide the service I’m paying you for. Don’t see what calling the tech team will achieve when it’s your end that’s the issue, again.

  • John_Podmore
    John Podmore (@John_Podmore) reported

    @EE Your service is abominable and your diagnostic bots a waste of space. When I get a human who walks me through for the zillionth time rebooting, turning off, I go into another part of the house lose the signal and you close the call.

  • maria__zelenova
    Maria Zelenova (@maria__zelenova) reported

    As we continue to dealing with this, I’ve now been emailing back and forth with the team of the CEO of @WeAreOpenreach, who responded to my LinkedIn post. @EE , who we actually pay to for the service, have been atrocious, unhelpful, uninterested in solving this at all. Horrendous

  • Jacsplace3
    Jac Dee 🇺🇦 (@Jacsplace3) reported

    Still no home internet connection from @EE On Thursday at 14:45 they said it will be back on within the hour. A further call they said by the evening. Friday they said it will be back on in 4-6 hours. It's now Saturday. Are customer service colleagues encouraged to tell untruths?