EE Outage Report in Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Hertfordshire, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 05: Problems at EE
EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (23%)
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Total Blackout (23%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Hertfordshire, England
The most recent EE outage reports came from the following cities: Harpenden, St Albans, Cheshunt, Kings Langley, Radlett, Hertford, Luton, Waltham Cross, Stevenage, Potters Bar and Dunstable.
| City | Problem Type | Report Time |
|---|---|---|
 Harpenden |
Phone | |
| St Albans |
||
| Cheshunt |
Phone | |
| Kings Langley |
Total Blackout | |
| Radlett |
Internet | |
| Radlett |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Hertfordshire, England
Latest outage, problems and issue reports in Hertfordshire and nearby locations:
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
Great service EE! My new phone that was supposed to arrive yesterday I have just been notified by text that it’s coming tomorrow. Not even a phone call to apologise or ask if this is convienient? @EE #badcustomerservice #CustomerExperience
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Peter
(@peter_hollas) reported
from
Stevenage District, England
@EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK
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KB🇬🇧🇮🇪
(@vodkachamp) reported
from
Hemel Hempstead, England
On hold with EE for the third day in a row, catalogue of errors continues. I’d have better luck contacting the Kremlin than EE! @EE #badcustomerservice
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Richard Moore
(@SwazzyGamer) reported
from
London Colney, England
@EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks
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James Meredith
(@Jamesmeredith) reported
from
London Colney, England
@EE beware of EE customer service offering “better” deals over the phone. They will lie to you and you could end up with a tariff you didn’t want. #mobile #cellular
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maureen jones
(@MawsJ) reported
from
Hemel Hempstead, England
@EE Having serious problems regarding Ee internet to contact up to thinking changing supplier. Q
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Lynn Beattie
(@MrsMummypennyUK) reported
from
Knebworth, England
Shoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.
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Sergio
(@SergioMallardo) reported
from
St Albans, England
@EE Any issues in AL1 St Albans? Only have 1 bar all of a sudden and no internet. Have restarted etc
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
from
Luton, England
@EE Yup, no problems with other numbers as just checked
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
Dear @EE yiu got problems? Can't access voicemail.....
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Stephen Elms
(@sjelms) reported
from
Baldock, England
@BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.
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Louis Esner
(@louioo) reported
from
Enfield Lock, England
@EE I keep getting a notification from voicemail that I haven't activated my voicemail. I have recently (via EE website live chat) asked for my voicemail to be activated, which they confirmed they did. Could someone please help me as I currently have no voicemail #NoVoicemail
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Last Stand
(@martin_namara) reported
from
Broxbourne District, England
Prepping for school our youngest.. New phone.. Cheaper contract thru online 3rd party still with @EE...tried to get a deal but they just give you a story that has no meaning to a client its all about them! Trying to cancel orig contract took details put on hold now 35 mins 👹
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Alex 🇬🇧 🇩🇪
(@GreyWolfDesignz) reported
from
Luton, England
@EE Regards query from earlier, just spoke to your colleagues from PAYG Customer Service and everything is sorted 👍
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Stuart Alexander
(@Stuart_Gemini) reported
from
Pirton, England
@EE your business support is just shy of non existent!
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Bikey McBikeface.
(@harpbikespa) reported
from
Harpenden, England
@EE no service for over a week ? I have DM you. 😡
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Karen Bull
(@karenbull2301) reported
from
Shenley, England
@EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!
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Gary Green
(@GaryGreen28) reported
from
Potters Bar, England
@EE Good evening,i upgraded my contract on sat eve, new phone was told via mail to ring 0800 0790531,due to some minor details b4 the new mob is despatched, 5-5hours later u cant get through as always busy.. Why ask a customer to ring in when u know the lines are soo busy?
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Stuart
(@Robe0s) reported
from
London Colney, England
@EE so your store won’t issue me with a SIM card as my passport is out of date - no passports are being issued due to the pandemic! Surely you could help in these unusual times
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Ashley Chaplin
(@AshleyChaplin99) reported
from
Potters Bar, England
I have ended up as a result of being ripped off by @EE , with a serious piece of junk, @Huawei tablet. Cannot believe how bad it is.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Miller
(@dazzmiller) reported
@EE I’ll wait for a year or so, Because my call was a recent one. The knowing I could get better, For less cash isn’t fun. I think EE is a great network, That much has been true, But as far as a resonable upgrade, “There’s not much else we can do”.
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Chille - Has one plate
(@MGR_Chille) reported
@deadheaddraven @EE But then they contacted me months later saying the cancellation never went through
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isabel aimee
(@isabelaimee) reported
@EE hi, I want to upgrade my phone ( battery issues) your online quotes are very steep considering my usage. Please tailor specific to me, I need a small-sized iPhone
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Scott
(@ScotCull) reported
@EE I'm sorry I left you for another network ... That grass is definitely not greener . @ThreeUK you suck .
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Magic Man
(@MagicMerry88) reported
from
Merthyr Tydfil, Wales
@EE please help my girlfriend. She is an EE customer and wants to buy Samsung galaxy buds 2 on your ee shop and she has a vault discount code through the blue light card. How does she apply it?
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Lewis
(@lse1994) reported
@EE What’s wrong with your signal in Plymouth? Both PL2 and PL5 areas are horrendous and have been for months? Impossible to use 5g/4g a lot of the time
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Matt
(@allsomatt) reported
@EE Definitely not the UK's best network. The Broadbands been down for 9 consecutive days now. Engineering fixes pushed back 3 times. Hard avoid EE, they don't fix problems just make them.
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Wendy Cook
(@WendyCo86164010) reported
@EE Hi Russ, Thanks for getting back to me, thankfully we have internet service now. It turned out that it was BTs problem with the network but it's fixed now
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Kate Morley
(@KateBeaRubi) reported
@EE I didn’t. Upgrade cancelled. A stupid 24 collection policy from a company usually so customer focused…
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Liam :BLM 🇺🇦
(@__ayolili) reported
@EE Hi, I got a pay as you go sim card earlier today, I’ve had it in my phone and I’ve had no service since, is this normal?