EE

EE Outage Report in Hertfordshire, England

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The latest reports from users having issues in Hertfordshire come from postal codes AL6.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hertfordshire, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hertfordshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hertfordshire, England 12/16/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hertfordshire, England

The most recent EE outage reports came from the following cities: Luton, Dunstable, Hertford, Waltham Cross, Harpenden, St Albans, Hertfordshire, Welwyn, Hemel Hempstead and Hitchin.

Loading map, please wait...
City Problem Type Report Time
United KingdomLuton Phone
United KingdomDunstable Internet
United KingdomLuton Phone
United KingdomHertford Total Blackout
United KingdomLuton Phone
United KingdomDunstable Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hertfordshire, England

Latest outage, problems and issue reports in Hertfordshire and nearby locations:

  • MawsJ maureen jones (@MawsJ) reported from Hemel Hempstead, England

    @EE Having serious problems regarding Ee internet to contact up to thinking changing supplier. Q

  • MrsMummypennyUK Lynn Beattie (@MrsMummypennyUK) reported from Knebworth, England

    Shoddy customer service from @virginmedia compared to amazing customer service from @EE. Called EE today, immediately crediting my broadband bill after an error. Virgin media complaint still outstanding after two months.

  • louioo Louis Esner (@louioo) reported from Enfield Lock, England

    @EE I keep getting a notification from voicemail that I haven't activated my voicemail. I have recently (via EE website live chat) asked for my voicemail to be activated, which they confirmed they did. Could someone please help me as I currently have no voicemail #NoVoicemail

  • karenbull2301 Karen Bull (@karenbull2301) reported from Shenley, England

    @EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!

  • harpbikespa Bikey McBikeface. (@harpbikespa) reported from Harpenden, England

    @EE no service for over a week ? I have DM you. 😡

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from London Colney, England

    @EE beware of EE customer service offering “better” deals over the phone. They will lie to you and you could end up with a tariff you didn’t want. #mobile #cellular

  • SwazzyGamer Richard Moore (@SwazzyGamer) reported from London Colney, England

    @EE my contract is up for renewal however I do not want another contract. Do you do pay as you go sim plans? If not I would like to cancel my contract but keep my number. Thanks

  • Robe0s Stuart (@Robe0s) reported from London Colney, England

    @EE so your store won’t issue me with a SIM card as my passport is out of date - no passports are being issued due to the pandemic! Surely you could help in these unusual times

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    Great service EE! My new phone that was supposed to arrive yesterday I have just been notified by text that it’s coming tomorrow. Not even a phone call to apologise or ask if this is convienient? @EE #badcustomerservice #CustomerExperience

  • GaryGreen28 Gary Green (@GaryGreen28) reported from Potters Bar, England

    @EE Good evening,i upgraded my contract on sat eve, new phone was told via mail to ring 0800 0790531,due to some minor details b4 the new mob is despatched, 5-5hours later u cant get through as always busy.. Why ask a customer to ring in when u know the lines are soo busy?

  • vodkachamp KB🇬🇧🇮🇪 (@vodkachamp) reported from Hemel Hempstead, England

    On hold with EE for the third day in a row, catalogue of errors continues. I’d have better luck contacting the Kremlin than EE! @EE #badcustomerservice

  • SergioMallardo Sergio (@SergioMallardo) reported from St Albans, England

    @EE Any issues in AL1 St Albans? Only have 1 bar all of a sudden and no internet. Have restarted etc

  • GreyWolfDesignz Alex 🇬🇧 🇩🇪 (@GreyWolfDesignz) reported from Luton, England

    @EE Regards query from earlier, just spoke to your colleagues from PAYG Customer Service and everything is sorted 👍

  • GreyWolfDesignz Alex 🇬🇧 🇩🇪 (@GreyWolfDesignz) reported from Luton, England

    @EE Yup, no problems with other numbers as just checked

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    Dear @EE yiu got problems? Can't access voicemail.....

  • AshleyChaplin99 Ashley Chaplin (@AshleyChaplin99) reported from Potters Bar, England

    I have ended up as a result of being ripped off by @EE , with a serious piece of junk, @Huawei tablet. Cannot believe how bad it is.

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    Prepping for school our youngest.. New phone.. Cheaper contract thru online 3rd party still with @EE...tried to get a deal but they just give you a story that has no meaning to a client its all about them! Trying to cancel orig contract took details put on hold now 35 mins 👹

  • sjelms Stephen Elms (@sjelms) reported from Baldock, England

    @BTCare On the anniversary of this frustratingly maddening exchange, I should mention I canceled my account with #BT and switched to @EE —two mobile lines and broadband. Same network but MUCH better customer service, and that means a lot to consumers.

  • harpbikespa Bikey McBikeface. (@harpbikespa) reported from Harpenden, England

    @EE intermittent no service for 2 months in Harpenden. No service now for 3 days. Customers can’t get me. #ee what’s going on. You arnt even answering DM.

  • peter_hollas Peter (@peter_hollas) reported from Stevenage District, England

    @EE I have no way to call EE for help as both my old and new sim are not working in the middle of a network change?? I’m changing to @ThreeUK

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • davesmi12386779 dave smith (@davesmi12386779) reported

    @EE @HayhurstDarren @EE used to be amazing for connectivity and signal strength. But recently its gone majorly down hill especially in the south with calls dropping constantly in urban and rural areas especially in the south. Please reinstate your old network it was 100% better.

  • davesmi12386779 dave smith (@davesmi12386779) reported

    @EE @HayhurstDarren Your network has been awful for the past year. Ever since you've tried changing over to 5G

  • Zigkhan23 Zig Khan (@Zigkhan23) reported

    @EE placed an order for the AirPods Max with some agreed discounts on my existing lines but no order confirmation received, payment details for delivery fee taken for an order never placed. Same thing happened when I added a sim and changed price plans, customer of 10+ years

  • JohnLew81263270 John Lewis (@JohnLew81263270) reported

    @EE Best board ban ever 2 years never let me down .talk tslk useless head ache say many humans .I get in touch with

  • digitalkm1 9169.eth | chatgpt.bnb (@digitalkm1) reported

    @EE should really start looking into various technology options to solve the issue of spoofing.

  • AlgeoJo Mrs Cakeaway (@AlgeoJo) reported

    @EE @HayhurstDarren The reception both myself and my partner have with you is shockingly bad!!!

  • Simon_dttia Simon (@Simon_dttia) reported

    @EE @MarcAllera well unfortunately it’s looking like your team have dropped the ball and I’m looking at a further 4 weeks without service. I had to call to find this out. I’m now waiting to hear what solutions will be offered. This is terrible customer service

  • TomJ25826356 Sam Jakins (@TomJ25826356) reported

    @MartinSLewis I'm with @EE and they're charging me £80 a month for service that slows down massively at will, unable to provide service that I've asked for and cost me so far, £50 in extra costs because they didn't keep their word

  • MorganeGuillouJ Morgane Guillou (@MorganeGuillouJ) reported

    I am confused about the #mobile #network capacity in this country. I have never experienced such poor network with so many operators. Not even in the middle of the sea near Italy or in the deep French countryside. Really concerning @EE @O2

  • SheemzB 🕊 (@SheemzB) reported

    @EE Hi, I’ve been having problems with my sim. It says “No SIM card installed” even though I’ve got the sim in my phone?